Job Purpose:

Attend to maximum number of customer’s incoming calls, email and voicemails with upmost service quality with regards to the company services.

Job Responsibilities & Duties:

• Attend and response to maximum number of incoming calls, email and voicemails with service quality
• Follow-up on all escalated incident
• Logged all calls reported into the case management system
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system
• Generates management reports
• Provides assistance and guidance to junior colleagues
• Perform other duties as assigned

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Call Centre via phone, email, online and digital platform.

Working Hours:

• Able to work staggered office hours on rotation.

To apply please click the Apply buttonor send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

The major responsibilities of this position include, but are not limited to:

Organise and Execute Back To Work Programme

· Assess participants for their job readiness using a recognised tool after referrals are received. (Participants to attend RWP once a week in addition to the BTW session(s)

· Facilitate training for participants job readiness

· Prepare and execute on-job-training (practicum)

· Create a wellness plan with the participants that outline what the participants should do in terms for crisis

· Monitor participants in the workforce for a period of 6 months from the time of employment. (Continue to engage, review crisis plans and empower participants to remain employed in the form of telephone calls, meet up sessions and or both during the time of employment

· Provide feedback of the participants progress to senior programme coordinator and caseworkers

· Attain feedback form the employers of the participants progress

· Network with future employers, social enterprise and other agencies for job vacancies

Basic Computer Skills Trainer

· Assessing participants’ needs

· Designing training programmes, create structured training programmess that cover the fundamental aspects of computer skills. This includes topics such as operating systems, file management, word processing, spreadsheets, internet browsing, email usage, basic troubleshooting, and online safety.

· Delivering training sessions, explain concepts, demonstrate procedures, and provide hands-on exercises to ensure participants grasp the material effectively.

· Providing individual assistance, provide one-on-one support, answering questions, clarifying doubts, and guiding them through the learning process at their own pace.

· Monitoring progress, track the progress of each participant, ensuring they are advancing and achieving their learning objectives. This may involve understanding and adjusting the programme accordingly.

· Offering troubleshooting guidance, helping participants troubleshoot common issues they may encounter during computer usage.

· Staying updated, since technology evolves rapidly, so it's crucial to stay up to date with the latest advancements and changes in computer systems, software applications, and digital tools.

· Documenting and reporting: Keeping records of the training sessions, participants progress, and any feedback or assessments. To maintain an accurate documentation to evaluate the effectiveness of the training programmes.

Recovery Wellness Programme (RWP) Duties

· Support in running RWP activities

· Mentor Assistant Programme Executives in administrative duties and in co-facilitation of RWP activities

· Provide input and take on tasks under the Recovery planning team

· Covering of RWP duties across centres when staff on leave

Others
Perform any other duties as assigned by Assistant Manager

Job Qualifications:

· A diploma or equivalent with minimum 1 year of relevant experience

· Proficient in Microsoft Office software

· Ability to multitask and prioritize daily workload

• Identify any foreseeable risk arising from the workplace or work processes.
• Perform site safety & health audit, meeting and prepare reports for relevant parties.
• Create safety & health management programs and ensures effective implementation.
• Review workplace records, certificates, notices and documents and kept under the WSHA.

Requirements:

• Diploma in Workplace Safety & Health or equivalent
• Registered WSHO with ECO and ECMO
• At least 5 years of WSHO experience in LTA Projects.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities:

• Provide excellent customer service to shoppers and visitors
• Attend to queries and feedback from shoppers and tenants
• Assist in customer loyalty programmes and redemption of reward programmes
• Play an active role during promotions and marketing campaigns
• Any other duties as assign by the Centre Management Office.

Requirements:

• Minimum GCE ‘O’ Levels or equivalent with 1 year experience in retail or hospitality industry in a customer service role
• Familiar with MS Office- Word and Excel
• Possess excellent communication and interpersonal skills
• Pleasant personality and service oriented
• Able to work on shifts (including Sat, Sun and Public Holidays)

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Join our dynamic team as a Project and Marketing Officer! Dive into the heart of community service with event planning, innovative marketing, and vibrant social media engagement. Bring your passion for development and communications to life while serving the needs of our community. Apply now to make a meaningful impact!

Duties & Responsibilities

• Strategic Marketing: Develop and implement comprehensive marketing strategies to effectively promote mosque programs, events, and initiatives.
• Event Management: Lead the planning and execution of community events, ensuring they align with the mosque’s objectives and values.
• Internal Coordination: Work closely with different departments to align marketing and communication efforts with their activities and goals.
• Brand Management: Ensure consistent branding across all marketing and communication materials.
• Analytics and Reporting: Monitor, analyze, and report on the performance of marketing campaigns and strategies, adapting as needed for maximum impact.
• Other Duties: Work with the team to create and share compelling content across multiple platforms to foster a vibrant, interactive community presence.

Qualifications

• At least 2 years of relevant work experience in events management, marketing, communications or a related field.
• Any Certification related to Event Planning or Management.
• Applicants without a relevant diploma/degree must provide a portfolio of events & programs that they have managed/coordinated.
• Fresh graduates may apply.

Only shortlisted applicants will be contacted for interview within 3 weeks after closing date.

InsPIRE is searching for a dynamic Project Officer with a flair for multimedia content creation. The role involves actively contributing to the planning and executing student engagement projects, social media recruitment drives and participating in the department's welfare committee. The ideal candidate will be passionate about storytelling through diverse multimedia formats, such as filming, photography and video production. We seek an individual with a practical approach to multimedia, dedicated to enhancing the overall experience for students and department members.

Key Responsibilities:

1. Multimedia Production

• Film events, interviews, and introductions, ensuring the capture of high-quality footage that encapsulates the essence of the occasion

• Capture compelling photographs during events, spotlighting key moments and highlights

• Craft engaging and shareable short-form videos for various social media platforms

• Produce professional interview videos, conducting pre-production research, setting up equipment, and editing footage for final delivery

• Plan and create student engagement videos, collaborating with stakeholders to develop resonant content for the target audience

• Generate diverse video materials as requested by internal teams, including promotional videos, educational content, and instructional videos

2. Student Engagement Initiatives and Recruitment Campaigns on Department Social Media

• Collaborate with stakeholders to brainstorm, plan, and execute student engagement projects aligned with the organization’s goals

• Develop creative concepts and strategies to foster student involvement in multimedia initiatives, enhancing the overall learning experience

• Coordinate logistics, resources, and timelines for the successful implementation of student engagement projects

• Evaluate the effectiveness of student engagement activities through feedback mechanisms and analytics, making adjustments for future projects

• Create engaging content, including videos, graphics, and posts, to broaden the outreach of the department's social media channels

3. Welfare Committee, Planning and Executing Welfare Initiatives

• Participate in the department welfare committee to identify, plan, and execute initiatives enhancing the well-being and morale of team members

• Collaborate with committee members to assess the needs and preferences of employees and develop welfare initiatives accordingly

• Organize welfare activities and events, such as team-building exercises, wellness workshops, and recognition programs, fostering a positive work environment

• Evaluate the effectiveness of welfare initiatives through feedback mechanisms and surveys, making adjustments to meet evolving team needs

4. Supporting the Initiatives and Projects of the Internationalisation Department

• Provide support to the Internationalization Team, such as guided tours and photography

• Offer ad hoc assistance as required

Job Requirements:

• Bachelor's degree in Multimedia Production, Film Production, Communications or related field

• Proven experience in filming events, conducting interviews, and producing high-quality video content

• Proficiency in photography techniques and equipment, with a strong portfolio showcasing event coverage and photography skills

• Demonstrated expertise in video editing software such as Adobe Premiere Pro, Final Cut Pro, or similar programs

• Previous experience working in a university setting is a plus

• Creative mindset with the ability to conceptualize and execute engaging multimedia content

• Strong Communication skills and the ability to collaborate effectively with team members and stakeholders

• Detail-oriented with excellent organizational skills, capable of managing multiple projects and deadlines simultaneously

• Knowledge of current trends and best practices in multimedia production and digital media

• Familiarity with educational context and student engagement strategies, particularly in higher education setting to create multimedia content supporting learning objectives will be an added advantage

• Previous experience or involvement in welfare initiatives or committee participation will be an added advantage

We regret that only shortlisted candidates will be notified.

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

• Opportunities to involve energy and finance industries
• Exposure to diverse markets and international business
• Potential for career advancement and leadership roles

Responsilities:

· Handle day-to-day accounting duties

· Assist with account payable & receivable

· Assist with monthly invoices and identify discrepancies

· Regularly reviewing and following up outstanding payment from customers

· Liaise with external vendors on related accounts matters

· Process payment for staff claims and reimbursement.

· Assist in month-end closing activities

· Handle administrative task

· Other duties as and when assigned by Superior

Qualifications & Experience

• Min. Local Diploma holder with Self-discipline, Responsibility & well organized

• Entry level candidate, Fresh Diploma Graduate are welcome to apply

• to possess genuine interest in the financial services industry and have commitment to a long-term career in this industry.

• Excellent English and Chinese written and oral communicational and presentational skills; (to liaise with Chinese speaking associates regarding all financial operations)

• Able to multi-task and work in a challenging environment

Benefits Summary

• Public Healthcare Institution
• Basic Up $2800 + AWS + Performance Bonuses
• Stable Career Opportunity / Wide Exposures
• Full-Time Benefits Entitlement

Job Scopes

• To carry out the daily deployment duties and specified tasks at the different duty points.
• Smile & Greet all incoming and exiting patients/visitors
• Assist to open/close arriving/departing vehicles at the front lobby
• Ensure smooth flow of vehicles on the road, in the carparks and coordination of taxi flow and service
• To assist in the efficient running of, and in all matters relating to car park management.
• CCTV review and recording

Interested candidates kindly click the APPLY NOW button.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

Gao Shan (Jane)

Registration Number: R23118568

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Main Responsibilities

• Handle public phone enquires on medical reports requests
• Process medical report requests and follow up on medical report requests status
• Process duplication of medical records for patients
• Perform records management such as engage porter to deliver documents to patient care areas, archiving of document in e-MRO storage and tracing
• Sorting and scanning of documents into the electronic medical record system
• Perform indexing and Quality Control check (100%) on the scanned images
• Participate in continuous quality improvement initiatives and projects in the department.

Requirements

• At least a GCE ‘N’ or ‘O’ levels, Professionals Certificate/NITEC.
• Experience in healthcare preferred
• Proficient in Microsoft Office
• IT literacy and numeracy including conversational, writing making electronic entries e.g. Record information on forms, charts and checklists
• Able to adapt quickly to changes and work in a fast-paced environment

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Job Summary:

Support the Head of Finance in developing and maintaining systems, policies, processes, and procedures to prepare proper and accurate financial and related documents promptly.

Accounting, Analysis and Operations:

• Co-handle the daily operations, e.g., answering queries and emails
• Prepare and record all transactions related to the Procure to Pay cycle and submit for approval as necessary, e.g. prepare PO, goods receipting, match credit card transactions, record bills, and make payments.
• Work with the Grants team to track and reconcile all regranting between systems and/or tracking files, ensuring accurate and timely recording and payment.
• Prepare and record all incoming receipts and reconcile them to the system
• Prepare, record and reconcile all fixed assets
• Prepare the accounting entries for payroll and claims for employees and EOR.
• Prepare the expense allocation and related accounting entries
• Perform the analytical review of the accounts and resolve any variances
• Prepare expense schedules and budget spending reports with variance explanations. Submit for review and distribute the information as needed.

Compliance:

• Enforce adherence to our internal policies, processes, and procedures e.g. approval limits, and external laws or regulations, e.g. GST Act.
• Assist in annual reporting e.g., attend to auditors and/or tax agents, financial statement preparation, consolidation (if required), and annual return.
• Prepare and submit surveys and statutory filings, working with third-party providers if required.
• Assist in “know your customer” (funder and grantee), anti-money laundering or similar due diligence checks

Ad-hoc:

• Participate in projects, if any.
• Any other duties as assigned from time to time.

Job Requirements:

• Diploma or bachelor’s degree in accountancy or ACCA or equivalent.
• Minimum five years’ experience in audit and accounting.
• Experienced working in a multi-cultural, multi-language environment.
• Good interpersonal and communication skills
• Organised, attention to detail, analytical and problem solver.
• Multitasking with a sense of urgency.
• Familiar and keeping up to date with accounting standards/practices and regulations
• Prior usage of Xero or other computerised accounting systems.

Job Description:

• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status

Skills Required:

• Working experience as a Service Desk Analyst
• Experience on Microsoft Exchange / Outlook,Microsoft Windows

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

You will work closely with the Property Manager to provide excellent support to estate residents in executing daily estate inspections to ensure high quality standard of horticultural, maintenance and implement improvement works. In addition, you would need to manage and attend to residents/tenants’ feedback as well arrears cases.

1. To cover the any vacant position if there are resignations of Property staff
2. To conduct additional inspections at the estate to complement the existing property teams
3. To rotate among the divisions to solve estate issues, for example help out in divisions which did not do well in TCMR.
4. To assist Property Operations Specialist to conduct internal audit operations
5. Any other duties assigned by GM/DGM

Job Requirements

• Minimum Diploma in Real Estate/Facilities Management/Building Services, Mechanical or Electrical Engineering or equivalent.
• A teams player with good interpersonal and organization skills.
• People-oriented with a willingness to learn.
• Able to work under pressure and work beyond normal working hours and on weekends/public holidays.
• Working on Monday to Friday & Alternate Saturday. (5.25 wk week)
• Working Hours: Mondays to Fridays: 8.30am to 5.30pm & Saturday: 8.30am to 12.30pm

Interested applicants, please submit your detailed resume stating your current and expected salary, and reasons for leaving current and past employment.

We thank you for your interest in the above position and regret that only short-listed candidates will be notified.

You will be assisting the Recruiting Manager to screen Suitable candidates to join the organisation.

You will be conducting interviews online with selected candidates.

Work from home.

Flexible hours:

9am - 12pm (Morning)

12- 3pm ( Afternoon)

As you will be working from home, you need to be highly independent.

Great communication skills and bubbly personality is an added advantage.

High hourly pay plus commission incentives.

Start immediately.

Position available : 1

Send in your Resume to apply.

job Scope:

As a Warehouse cum E-commerce Fulfillment Officer, your role will encompass a variety of tasks aimed at ensuring efficient warehouse operations and seamless e-commerce order fulfillment. You will play a critical role in maintaining accurate inventory levels, processing orders, and ensuring timely delivery to customers. Your responsibilities will span both physical warehouse management and online order processing, requiring a combination of organizational, logistical, and technical skills.

Warehouse Management:

1. Inventory Control: Monitor and manage inventory levels to prevent stockouts and overstock situations. Regularly update inventory records and systems to reflect accurate stock quantities.
2. Receiving and Inspection: Oversee the receiving process for incoming shipments. Inspect and verify the quality and quantity of items received, resolving discrepancies as needed.
3. Storage and Organization: Ensure proper storage and organization of products within the warehouse. Implement effective labeling and categorization systems for easy retrieval.
4. Stock Rotation: Implement a first-in, first-out (FIFO) system to minimize product expiration and obsolescence. Rotate stock as needed to maintain freshness.
5. Maintenance: Maintain a clean, organized, and safe warehouse environment. Address any maintenance or safety concerns promptly.

E-commerce Order Fulfillment:

1. Order Processing: Process incoming e-commerce orders accurately and promptly. Pick products from the warehouse shelves according to order specifications.
2. Packing: Carefully pack products for shipment, ensuring that they are well-protected and presented neatly. Select appropriate packaging materials based on the nature of the products.
3. Quality Check: Perform quality checks on products before they are packaged, ensuring they meet the defined quality standards.
4. Documentation: Generate shipping labels, packing slips, and other necessary documentation for each order. Ensure that all required information is accurate and complete.
5. Shipping Coordination: Coordinate with shipping carriers to schedule pickups and deliveries. Monitor shipments to ensure they are on track and resolve any delivery issues that may arise.

E-commerce Platform Management:

1. Online Inventory Update: Regularly update the e-commerce platform with accurate product availability information to prevent customers from ordering out-of-stock items.
2. Order Tracking: Update order status and tracking information on the e-commerce platform to keep customers informed about the progress of their orders.
3. Customer Communication: Respond to customer inquiries related to order status, shipping, and product availability. Provide excellent customer service to address any concerns or questions.

Reporting:

1. Inventory Reports: Generate and analyze inventory reports to identify trends, slow-moving items, and opportunities for improvement in inventory management.
2. Fulfillment Metrics: Track key performance indicators (KPIs) related to order processing, shipping accuracy, and delivery times. Identify areas for enhancement and implement solutions.

Cross-functional Collaboration:

Collaborate with other departments such as Customer Service, Sales, and Logistics to ensure seamless communication and alignment of operations.

Requirements:

• High school diploma or equivalent; additional qualifications in logistics or supply chain management are a plus.
• Proven experience in warehouse management and e-commerce order fulfillment.
• Familiarity with inventory management software and e-commerce platforms.
• Strong organizational skills and attention to detail.
• Excellent communication and teamwork abilities.
• Ability to work in a fast-paced environment and manage priorities effectively.

In this role, your contributions will directly impact customer satisfaction, operational efficiency, and the overall success of the e-commerce business. Your attention to detail, organization, and dedication to providing exceptional service will be pivotal in ensuring a positive customer experience from order placement to delivery.

-maintaining the security and safety of school premises and property;

-operating school burglar alarm system;

-operating school auto lightning warning system;

-resolving school traffic movements;

-ensure operations department’s projects or works are completed timely;

-being the security OIC under the school emergency structure;

-assist OM in managing the contractors and to ensure that the contractors abide to the Workplace Safety and Health Act (WSHA);

-working with school Managing Agent and contract cleaners on the maintenance of school cleanliness and hygiene.

The candidate will also assist OM in:

-periodic stock check of the stores for health, emergency and safety equipment and other logistics;

-logistics support for school activities, excursions and functions;

-any other administration / operation duties assigned.

Job Description:

· To assist Safety Manager on all safety, health, environmental, and welfare matters, to ensure the Project complies with its statutory obligations and safety requirements.

· To ensure the implementation and monitoring of appropriate safety measures in accordance with the Workplace Health and Safety Act.

· To assist Safety Manager in liaising and co-ordinate with stakeholders, and other Consultants employed by Developer.

· To attend Main contractor’s daily toolbox briefings, conduct regular site safety inspections, and prepare report of observation and follow up on the rectification.

· To highlight areas where training/certification is required to meet the standards imposed by Legislation, Approved Codes of Practice, or H.S.E. guidance.

· To familiarize with the risks and control measures related to each work activity.

· To carry out investigations into all accidents and near-miss incidents and to record the findings on the relevant forms.

Requirement:

· At least 3 years of relevant experience in construction industry preferably 2 years with developer/main contractor

· Must be a registered Workplace Safety and Health Officer with MOM and have been practicing as WSHO for at least 3years

· Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent

· Good communication skills and team player

Job Description:

We are looking for a dedicated and customer-oriented Over-the-Counter Customer Service Officer to join our team. This role involves direct interaction with customers to process remittance transactions, provide information on our services, and ensure a smooth, secure, and satisfactory transaction experience.

Key Responsibilities:

• Process customer transactions for sending and receiving money promptly and accurately.
• Verify customer identification, conduct necessary checks, and comply with all regulatory and company policies.
• Provide clear, accurate information about our services, including fees, transaction times, and requirements.
• Handle customer inquiries and resolve issues efficiently to ensure customer satisfaction.
• Maintain accurate records of all transactions and customer interactions in accordance with company policy and legal requirements.
• Collaborate with the team to meet daily transaction targets and provide support as needed.
• Stay informed about changes in remittance regulations, currency rates, and company services.

Qualifications:

• High school diploma or equivalent; further education or certification in finance or related field is a plus.
• Proven experience in customer service, preferably in the financial services or remittance industry.
• Strong numerical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple transactions simultaneously.
• Proficiency in using financial software and MS Office.

Skills and Traits:

• Commitment to providing exceptional customer service.
• Integrity and professionalism in handling sensitive financial transactions.
• Flexibility to work in shifts and adapt to changing business needs.
• Bilingual or multilingual abilities are highly desirable to cater to a diverse customer base.
• A keen eye for detail and a proactive approach to problem-solving.
• Myanmar Language Speaking is a plus.

• Administer and implement the project’s safety, health and environment management system and monitoring of the HSE performance.
• Contribute on the implementation evidence to the company’s system certification audits, namely ISO, ConSASS, BizSafe and other applicable certification as required.
• Implement, monitor, and maintain appropriate safety measures in accordance with the Workplace Health and Safety Act and statutory requirements.
• Advise the Occupier, Project Manager or any other person in-charge of the worksite on the applicable Safety, Health and Environmental legislation, Clients’ requirements and measures to be taken in the interest of HSE of the persons employed therein; with the approval of such Occupier, Project Manager or person implement such legislation, requirements and measures.
• Implement, track and monitor Safety, Health and Environment performance indicators and report on performance management and client as required.
• Inspect the worksite personally or direct his assistant to inspect the worksite on his behalf to determine whether there is any machinery, plant, equipment, appliance, process or any description of manual labour used in the worksite which is of such nature that is liable to cause risk or bodily injury to any person working or employed in the worksite.
• Discuss the findings of his inspection with the supervisor employed in the worksite who is in charge of the machinery, plant, equipment, appliance, process or manual labour and report such findings to the Occupier, Project Manager or any person in charge of the worksite.
• Assist the site supervisor in investigation of any accident which took place within the worksite arising from the use of such machinery, plant, equipment, appliance or manual labour and check the supervisor’s report thereon and the action taken to remove the cause or causes of such accident.
• Investigate into every fatal accident and dangerous occurrence which took place within the worksite and any industrial disease contracted in the worksite. Act as advisor to the accident investigation committee.
• Assist to prepare a comprehensive accident report for submission to WSH Manager and Project Manager within 1 working day in the event of accidents.
• In the interest of Safety & Health of the persons employed in the worksite, advise the occupier of the worksite on the specifications:
• for any repair or alteration to be made to the worksite or any extension thereon; and
• of any new machinery, plant, equipment or appliance to be installed or used in the worksite;
• Act as Secretary to the WSH Committee and assist the Chairman in planning and directing the function of the workplace safety and health committee.
• He shall initiate the management review with input request from the Project Manager /Construction Manager.
• Establishing emergency preparedness procedures in collaboration with Police, Emergency Response, Medical Services and interfacing contractors.
• Enforces all safety requirements and in-house safety rules and regulations.
• Any other duties assigned.

Location: Ang Mo Kio

Weekday staggered Shift –

1. Staggered 8.5hr on weekday, between 8am to 8pm.
2. Need to rotate to cover alt Sat(4hr, between 8am to 6pm), OT will be paid if time-off cannot be arranged

• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Our client is a well-established MNC, market leader in the Environmental industry. They are looking for an EHS Officer to assist their team for the next phase of their business. They are located in the West – easily accessible.

Responsibilities:

• Oversee the company’s Operation Safety initiatives, conducting regular safety walks and promptly addressing any identified hazards
• Advice/guide departments in the implementation of EHS Management Solutions to ensure compliance with the company’s EHS standards.
• Develop/Implement the company’s EHS system and Risk Assessment plans for both operational/non-operational areas
• Prepare/Circulate weekly EHS topics to enhance employee awareness of safety protocols
• Provide training and supervision to the company’s Emergency Response Team, focusing on first-aid, fire-fighting and other procedures
• Organize/Hold campaigns and training courses to continually reinforce EHS awareness among the company’s employees
• Conduct routine assessments of EHS practices,and recommend appropriate corrective and preventive actions (CAPA)
• Promptly alert the relevant Managers about any machinery/equipment that pose potential risks to the various employees' well-being
• Assess health hazards that may affect employee safety, and prioritize the necessary actions based on severity
• Provide support in the implementation of EHS policies/procedures across the company
• All other adhoc duties as assigned

Requirements:

• Min Diploma in relevant fields of Engineering, or Diploma in Workplace Safety and Health
• Min 2 years of relevant working experience
• Attended and possess WSH Coordinator Course (Level B) certification

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

United Overseas Insurance (UOI) is a member of the UOB Group.

Established in 1971, UOI is the only locally listed General Insurance company in Singapore.

The Company’s principal activities are the underwriting of general insurance business and reinsurance. General insurance covers a broad spectrum of insurance classes, e.g. fire, marine, motor, engineering, general accident and liability business.

UOI is a reliable and stable mid-tier insurer, focusing on achieving quality underwriting results. We are customer-centric and take on measured risks to underwrite on portfolio basis. We focus on customer-retention leveraging on the bank and UOI’s products and benefits. We are prudent in our approach; hence, we are known for achieving high underwriting margins. Our profitablilty over the years reflects our financial strength.

As a growth-oriented company, we continue to innovate and expand in Singapore and in the region.

Responsibilities

• Conduct outbound calls to potential customers, promoting and selling a range of general insurance products
• Initiate outbound calls and send emails to existing policy holders prior to their renewal dates, according to the service level agreement and renewal process
• Build and maintain strong customer relationships to facilitate both new business acquisition and renewals
• Perform customer retention
• Achieve persistency and retention targets as set by the company
• Provide excellent customer service by addressing customer enquiries and resolving issues
• Handle incoming calls, emails, and messages from customers promptly
• Keep abreast of industry trends, product knowledge, and competitor offerings to provide informed recommendations to customers
• Manage and update customer information in the CRM system with accuracy
• Collaborate with the marketing team to develop strategies for lead generation and customer engagement
• Process policies and provide the necessary documentation to customers
• Maintain accurate and detailed records of customer interactions, feedback, and resolutions
• Generate reports as and when required

Requirements

• Minimally Diploma in any discipline
• Possession of General Insurance Certification &/or Certification on Health Insurance will be an added advantage
• At least 2 years of relevant working experience in motor outbound sales, preferably in the insurance sector
• Knowledge of general insurance products, including motor, travel, home, personal accident, and health insurance
• Strong communication and interpersonal skills
• Proven track record of meeting sales quotas
• Excellent negotiation skills
• Pro-active and sales-driven

Join us now! Interested candidates please email your detailed CV to [email protected], and grow with UOI today!

• Liaise with various Statutory Boards, Government Departments, and sub-contractors to ensure smooth execution of works

Requirements:

• Diploma in Communication or equivalent
• At least 2 years of experience in construction industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Roles & Responsibilities:

• Responsible for handling various guest queries/requests such as restaurant table reservations, large group bookings, private events.
• Organize restaurant bookings, curate a menu for guests, arrange payment options.
• Create quotation and confirmation forms for large group, private room and function room bookings.
• Keep track of events, update/manager MS Excel & Google Sheet files.
• Addressing guest complaints or concerns effectively, finding solutions to issues, and escalating matters to management when necessary to ensure guest satisfaction.
• Providing information about the restaurant background, promotions, transportation options, and other arrangements as needed.
• Providing exceptional customer service to guests by greeting them warmly, assisting with inquiries, and addressing their needs and requests promptly and courteously.
• Communicating effectively with guests, colleagues, and other departments to ensure smooth coordination of services and activities.

Job requirements:

• Diploma in Hospitality, Tourism or related field
• Experience managing Table Management System
• Experience managing an omni-channel system is an advantage
• Well versed in MS Office
• At least 3 years’ experience as customer service officer for restaurant industry.
• Previous experience as restaurant supervisor, manager is an advantage.
• As the job requires tremendous focus, we are looking for a team player with good interpersonal skills, excellent written and verbal communications skills, and a keen eye for detail.
• This job role requires to work closely with the restaurant operations and must be flexible to work according to the operating hours of the restaurant between 6am to 1am.