Description
We’re hiring a Senior Product Designer to deliver elegant experiences around payments. As an investment platform in 5 countries, it’s core to our business for users to deposit, transfer and withdraw their funds with ease. Join us in empowering people to build and protect their long-term wealth!This is an individual contributor role and you’ll work closely with developers and a Product Manager. This role reports to the Head of Product Design. We value clean design, speed of execution, and support one another to grow as designers and individuals.

This role will give you the opportunity to:
- Execute across the full range of product design skills, from initial flows and wireframes, to polished mockups and prototypes and more
- Lead research projects using a variety of methods (surveys, interviews, usability testing and more) to understand and advocate for users in the design process
- Dig into data to evaluate, experiment and optimise designs
- Collaborate with cross-functional partners across Technology, Product, Business Intelligence and more to define problems, identify opportunities, prioritise features and more
- Maintain and expand shared design systems
- Give and solicit feedback often with stakeholders and fellow designers
- Raise the bar for product quality in terms of impact, ease of use, and improve team processes

Requirements
- A solid portfolio that showcases your design process and polished output. We will evaluate actual work experience much more than the number of years (approximately 5+ years).
- Communication skills (verbal, written and visual). You’re comfortable articulating your design rationale, presenting complex flows and documenting decisions.
- User research skills and experience.
- A track record of collaboration, stakeholder engagement and time management.
- Critical thinking skills. You ask questions and think analytically to form your own viewpoint.
- High proficiency in design tools and processes (user research, usability testing, etc). We use Figma, Dovetail, Maze and more.
- Prior startup experience is a big plus.

Must Have
1. A design portfolio (PDF, Google Slides, Figma etc). Prototypes are a big plus but not required)
2. Your CV
In order for us to assess your suitability, both documents are required.

Responsibilities:

• Create and propose designs concepts, space layouts planning, and sales quotations
• Communicate effectively with client in order to understand the client’s objectives and needs
• Coordinate and work closely with suppliers and subcontractors to ensure quality work is produced
• Prepare presentations (2D, 3D) for clients
• Propose quotation for clients based on proposed design and layout
• Responsible for the supervision of work progress to ensure project is followed and completed within the timeline

Requirements:

• Preferred Diploma cetificate holder
• Min 3 years and above of relevant working experience
• Knowledge on Autocad & Sketchup & Vray & 3D Max
• Experience in drawing 2D and 3D in residential, commercial and office projects is an advantage
• Basic arithmetic, exceptional communication and interpersonal relationship skills
• Able to work independently

Shortlisted candidates will be notified.

Thank you for your application.

Responsibilities:

• Create and propose designs concepts, space layouts planning, and sales quotations
• Communicate effectively with client in order to understand the client’s objectives and needs
• Coordinate and work closely with suppliers and subcontractors to ensure quality work is produced
• Prepare presentations (2D, 3D) for clients
• Propose quotation for clients based on proposed design and layout
• Responsible for the supervision of work progress to ensure project is followed and completed within the timeline

Requirements:

• Preferred Diploma cetificate holder
• Min 3 years and above of relevant working experience
• Knowledge on Autocad & Sketchup & Vray & 3D Max
• Experience in drawing 2D and 3D in residential, commercial and office projects is an advantage
• Basic arithmetic, exceptional communication and interpersonal relationship skills
• Able to work independently

Shortlisted candidates will be notified.

Thank you for your application.

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Ang Mo Kio), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Four Seasons Hotel Singapore

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with an award-winning dining and 24-hour fitness. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

Guest Relations Executive (Front Office)

The Guest Relations Executive is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience. As the first and last impression of the Hotel, this high-profile department carries a special responsibility. The Front Office is also the natural place where guests' direct comments, questions, suggestions and concerns.

This position is on a rotating shift basis, including overnight shifts and On-Job Training will be provided. We are looking for individuals who have an outgoing personality and a can-do approach to any task.

Responsibilities:

• Welcome guests upon arrival and check-in according to establish standards and procedures.
• To provide courteous and efficient service and if possible, to comply with each and every guest request.
• Check out guests courteously and accurately.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the Duty Manager for further follow-up when necessary.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Maintain good guest relations with in-house guests at all times.

Requirements:

• Open to entry-level candidates with Diploma in Hospitality or its equivalent
• Advantageous to have 1 year of relevant experience in the hospitality industry.
• Good organisational skills, ability to prioritize workload and handle pressure.
• Pleasant disposition with strong interpersonal and communication skills.
• Knowledge of Opera System would be added advantage.
• Able to work on rotating shifts including weekends and public holidays.
• Kindly note that due to work visa restrictions, position is open to Singaporeans only.

Join us Now!

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/disability/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurants

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Islandwide), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Islandwide

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

HOME INTERIOR DESIGNER

INTERIOR DESIGN • SPATIAL PLANNING • PROJECT DEVELOPMENT

At The Merry Men Interiors, we create beautiful, purposeful homes through the unyielding pursuit of simplicity.
To strip away everything unnecessary until the home becomes powerfully personal. To design every aspect of a home experience, seen and unseen. To tackle the hidden complexities that make a space as intuitive as it is beautiful.

What You’ll Do

• Work with clients closely to design the space based on their needs.
• Create 3D models and AutoCad drawings to visualize your ideas.
• Lead discussions with clients and suppliers to make your vision happen.
• Conduct site inspections to ensure your standards are met.
• Manage multiple projects and timelines.

Requirements

• Proficient in SketchUp, AutoCad, Photoshop, and any other relevant design software
• Diploma/Degree in Interior Design or relevant portfolio

Duties and Responsibilities:

• Design impactful visuals and collaterals to support local and overseas marketing campaigns, eg; landing pages, e-brochures, posters, prospectus, email marketing, etc
• Conceptualise and create social media content for the school’s social media channels to drive engagement
• Monitor social media channels for industry trends
• Interact with users and respond to social media messages, inquiries, and comments
• Manage website content and ensure information is accurate and up-to-date
• Manage and provide support for the reporting and analysis of digital and social campaigns

Job Requirements:

• Diploma/Bachelor’s Degree in design related disciplines
• At least 1 year of relevant work experience in digital design, content creation or similar fields
• Proficient in Adobe Creative Cloud software like Photoshop, Illustrator, After Effects and Premiere Pro
• Working experience in photography, videography, video editing and motion graphics will be a bonus

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

As a Service Associate - Front Office, we rely on you to:

• Provide a best-fit solution to fulfil the customer needs
• Ensure smooth efficient guest services at all times
• Assist in enhancing the guest satisfaction scores of the hotel

We are looking for someone who:

• Takes pride in being a hotelier
• Loves interacting with guests
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Front Desk Assistant Manager with Conrad Hotels and Resorts supervises the activities at the hotel front desk, responsible for assigning work and ensuring the completion of daily tasks, including check-in/check-out, guest requests, concierge services and promotion of in-house activities.

What will I be doing?

As a Front Desk Assistant Manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments to deliver outstanding guest service and financial profitability. A Front Desk Assistant Manager is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Supervise Front Desk operations during your assigned shift to a consistently high standard
• Ensure your shift team has a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Conduct pre-shift briefings and advise your shift team of any special events or VIP Guests in the hotel that day
• Assign daily shift tasks and ensure the tasks completion by every end of the shift
• Maintain and update guest history and marketing database as required
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place.
• Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
• Maximize sales revenues through up-selling and marketing program
• Manage Guest requests, inquiries, and complaints promptly and completely
• Support new team members in any areas that they are not yet competent to handle independently
• Conduct daily training, coaching and guidance accordingly to new team members, to provide evaluation to team members when required
• Handle group arrivals and departures in the absence of the group coordinator
• Coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties when running as a Group coordinator.
• Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
• Follow up on required actions to Guests and team members in other departments
• Monitor departure rooms promptly in order to manage the room situation and avoid any guest disputes
• Ensure that the Front Desk is sufficiently stocked with daily essentials (including stationery, letterheads, folio paper etc.)
• Support in receiving and confirming room reservations
• Supervise financial transactions at the front desk
• Ensure that operational challenges and Guest comments/ issues are communicated to the Manager on Duty
• Aid the shift team in cashiering-related matters as required
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Conversant with Operator operations, computer and CRM / HotSOS / Kipsu / Vision systems
• Follow and adhere to company brand standards and Forbes guidelines.
• Attend training and meetings as required
• Familiarize with hotel and Front Office policies
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front Desk Assistant Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the hotel, leisure, and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service
• A relevant supervisory/management certificate/diploma or degree, preferred

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Graphic Designer (Full-Time)

Think Tank Studio is looking for a Graphic Designer with at least 1-2 years experience to conceptualise and create designs for a range of projects and platforms, such as educational print magazines, websites and marketing campaigns.

Start date: Immediate

Salary: Negotiable (Based on skills and experience)

We're looking for someone with:

• At least 1-2 years of working experience
• Strong understanding of editorial design and grid, design principles, attention to detail and a keen eye for design aesthetics.
• Creative ability to research, conceptualise ideas and develop designs according to a brief
• Aptitude to engage with content and learn to understand context, which is a big part of what we do.
• Effective time management to manage your own time and project schedules.

Core responsibilities

• Lead the illustration and design of one of our educational magazines targeted at youth in Singapore.
• Work closely with the editorial team to develop relevant and engaging layouts to inspire and educate our readers, as well as oversee the production of the print magazine and its digital content.

And/Or

• Develop creative concepts for our client projects that communicate ideas to inform and engage the target audience.
• Create eye catching designs using Adobe Creative Cloud software, for exhibitions, brochures, reports, newsletters, marketing campaigns.

IF THIS SOUNDS LIKE WORK YOU WANT TO DO, WE’LL NEED YOU TO:

1. Send us your curated portfolio of work.
2. Let us know why you think you’ll be a good fit for us.

Do note that only shortlisted candidates will be contacted. We’re looking forward to meeting you!

__________________________________________________________________________________________

Think Tank Studio is a curatorial studio that makes meaning in a complex world by crafting compelling stories and experiences.

We do this through our own products — current affairs and educational magazines Broader Perspectives, Present Perfect and Represent. We also help other organisations craft meaningful stories and experiences through our specialisations in research, content, design and communication.

We believe that if stories are told and platforms built to allow people to expand and reframe their observations and points of view, we can build the social and emotional capital crucial for an empathetic and inclusive society.

Position Summary :

The Revenue Management Cum Front Desk Executive is responsible for maintaining all essential revenue-related reports for all revenue-generating areas of the Hostel.

The person should also be well acquainted with rate structure of hotel for all segments, be actively involved in rate alterations in all revenue generating channels per demand.

The person will be required to take up Front Desk shifts and has to be comfortable interacting with guests.

Job Scope:

Revenue Management (Main Role)

• Maintain and implement as necessary the Revenue Management system as it relates to Booking Systems and ensure all statistics required for the Revenue Management reports are collated, maintained and reported as required.
• Maximise room sales as per selling strategy.
• Ensure that rates are communicated on time to the Reservations associates which will assist with the maximisation of revenue.
• Monitor reservations pick up pace, and ensure quick response to rectify any issues related.
• Develop and maintain a high level of communication with all related OTAs on the forward availability situation of the hotel.
• Ensure reservations entries in the PMS are of good connections with all OTAs.
• Actively research on competitor hotels’ package and rates based on 3 months out

Front Desk (Sub Role)

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs
• Accounting and maintaining an accurate cash float
• Any other ad-hoc duties assigned

Requirement:

• Minimum 1 year of working experience Reservations / Communications Experience in Hotel/capsule hostel/backpacker hostel
• Diploma / Degree in Hospitality Management preferred.
• Demonstrated effective written and verbal communication skills in English.
• Self-Motivated.
• High levels of flexibility and adaptability and ability.
• High Problem Solving Skills
• Act with utmost integrity.
• Interested candidates please email your latest resume in pdf/words format to [email protected]

Resonsibilites

• Attend preliminary meetings with the team to understand the project specifications and scope
• Produce high quality and accurate full set drawings of various project stages from design development up to construction stage in a timely manner
• Prepare Tender Drawings/ Presentation Drawings, such as Schematic Drawings, Plans, Elevations, and Details Drawings for the Design Projects
• Ability to analyze data and situation and come up with creative solutions.
• Keep up to date on industry and engineering standards.

Requirement

• A degree in a design related
• Strong and extensive knowledge of design software such as AutoCAD, 3DsMax, SketchUp, Photoshop
• Experience in the hospitality design industry for 4-5 years
• Good at attendtion to details, teamwork abilities, strong communication skill, and time management

Capsule Hotel near Bugis area

Basic salary 2300 - 2900

6 work days (Shift work: Either 9am to 5pm, 2pm to 11pm or 11.30am to 8.30pm)

We are a capsule hotel located near Bugis area and are looking for a Front Desk Reception(Capsule Hotel)

Challenges:

- Handle reservation requests and inquiries from guests, process reservations, upsell rooms and enter reservations records.

- Handle day to day reservations processes.

- Monitor room sales based on selling strategies to increase revenues.

- Develop, build good rapport and maintain a high level of communication with all business associates and customers.

- Solving of customer complaints and problems, and acting as a liaison between the company and its customers to ensure customer satisfaction.

- Ensure all daily transactions are recorded into the computer accurately and updated accordingly within the stipulated time and with a high level of service quality.

- Update, maintain and ensure accurate all reservation and transaction records are properly documented and filing.

- Work closely with all other staffs to ensure guest requirements and satisfactions are met.

- Constantly improving/ maintaining property's review scores on all OTAs.

- Maintainence of capsules and perform minor repair works wherever necessary.

- Perform any other duties assigned by Manager.

What it Takes:

- Diploma in Tourism/Hospitality Management/Travel

- Min 1 year relevant experience in hospitality sector are preferred, Fresh Grads are welcome too

- Good working knowledge of PMS system would be advantageous

- Good Microsoft Office applications in Word and Excel

- Independent with good communications and interpersonal skills

- Team player with positive work attitude

- Interested candidates please email your latest resume in pdf/words format to [email protected]

Responsibilities:

• Liaise directly with clients in order to understand the client’s objectives and needs
• Create and propose best designs, layouts, and solutions for various projects
• Communicate effectively with client, vendors, and team in order to address client’s needs
• Coordinate and work closely with suppliers and subcontractors to ensure quality work is produced
• Prepare presentations (2D, moodboards) for clients
• Propose quotation for clients based on proposed design and layout
• Responsible for the supervision of work progress to ensure project is followed and completed within the timeline
• Maintain industry knowledge in order to stay relevant

Qualifications:

• Diploma / Degree in Interior Design or Arts

Requirements:

• Minimum 1 year experience preferred.
• Candidates with no prior experience are welcomed to apply.
• Strong communication and interpersonal skills
• Excellent time management skills
• Good working attitude, self-motivated, and hardworking
• Creative and able to work independently
• Good teamwork

The Design Abode is looking out for a fun, passionate & motivated team-player who is ready for fresh challenges in design innovation.

Candidates should be able to confidently manage a project from its conceptualization to its execution, while under the supervision of Directors. Candidates should also be able to engage with all parties involved in a project. Most of all, candidates should enjoy the rigourous process of seeing design concepts come to life.

Responsibilities

- Take instructions from Directors & manage execution of project

- Meet with client in order to understand the client's objectives and requirements

- Communicate effectively with client & team in order to address client's needs- Prepare presentations with the team for client's review

- Prepare tender drawings & documents with the team for contractors to quote

- Assess contractors' quotations & manage construction contract

- Source & procure Furniture, Fixtures & Equipment (FF&E) with the team

Qualifications

- Relevant degree in Interior Design or Architecture

- Proficient in AutoCAD, Sketchup & Photoshop

- Minimum 3 years experience in commercial interior or architectural practice

- Familiar with local FF&E trades

- Strong creative and communication skills

- Passion for thoughtful design

Application is opened to Singaporeans and PRs only.

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Ang Mo Kio), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Support the team on interior design scope of work
• Design space planning and concept development
• Generate 3D computerized perspective visuals
• Guide and mentor junior designers

Requirements:

• Min 3-5 years experience in luxury residential design and design and build environment
• Competent in designing calm spaces
• Interested to work in well-rounded design and project environment

• Provide support for student issues as first contact point.
• Provide pastoral care and counselling to all students.
• Enforce School policies and oversee the implementation of quality student processes including student orientation, class scheduling, attendance management, student payment, course survey, student progress and assessment, student discipline, and parent liaison.
• Work with colleagues across the institute to enforce the implementation of institution and departmental policies and compliance with relevant regulatory authorities
• Participate in organising activities for students
• Prepares official documents for new enrolments
• Liaises with staff and students on the completion of student documents and ICA formalities (for international students)
• Bring students to ICA for completion of formalities and collection of student pass
• Any other duties and Ad-hoc projects as assigned by management
• 
  

PRE-REQUISITES:

1) Minimum academic level: Any post-secondary qualification

2) Specific language proficiency: Speak, Read, and Write English; Bilingual preferred

3) Specific job experience: NA

4) Excellent communication and interpersonal skills

5) Patient and meticulous with an eye for detail

6) Strong administrative and IT skills

7) Good interpersonal skills

8) Team player

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Islandwide), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Islandwide

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

About us

WEPURPLE is an integrated retail design and marketing agency with Purplers in Singapore, Cape Town, Mexico, Paris and London. We are a purpose-built agency, armed and ready to shape the future of brands in global consumer and retail channels. We are experts in what we do and we love it too. We thrive off pushing boundaries, continually improving and operating as an extension of our clients… and most of all, we have fun along the way.

Our creative team is growing and, as a result, we are looking for a Senior Designer to join our Singapore office.

Work autonomously on multiple projects (which may include three or more simultaneous projects) to create new concepts and execute extensive roll out design projects, ensuring that they meet the client brief and are delivered on time and on budget with minimal supervision.

Daily duties/responsibilities

This position is responsible for:

· Leading the concept creation for projects, providing: idea generation; support images; design sketches; compiling design presentations; and 3D renderings to communicate design solutions.

· Receiving and responding to briefs from the Client Management team. This includes ensuring that projects are delivered on time, on budget and on brief, and should include questioning and/or challenging briefs where appropriate.

· Contributing to the development of shopper experience and engagement ideas.

· Selecting appropriate materials and designs with an understanding of construction techniques.

· Producing Technical Drawings (if within skillset) ensuring they follow brand guidelines and vendor packs.

· Following internal design standards; ensuring that design policies, procedures, standards and philosophies are adhered to.

· Playing a key role in internal and client meetings, workshops and presentations.

· Keeping abreast of developments in design techniques and trends.

· Helping maintain current and accurate project files for all materials, assets and drawings.

· Contributing to company culture and participate in team building activities.

Participating in business pitches to help the Company win new clients or projects, including presenting concepts to clients and prospects.

Qualification criteria

This position requires:

· 5+ years of relevant work experience in the interiors, architecture or retail design field.

· Strong knowledge and application of creative 3D software. The use of 3DS Max is viewed favourably.

· Extensive experience working with contractors and manufacturers, including site experience.

· Experience in a small-to-medium sized agency is an advantage.

· Strong knowledge and application of creative software.

· Sketching capabilities will be viewed favourably.

· In-depth experience working with global consumer brands. Experience working with luxury brands is a plus.

· Strong communication and presentation skills. The ability to comfortably interact with high-profile clients of varying levels.

What’s in it for you

The opportunity to work on global consumer brands – we work with some of the world’s most known and loved consumer and luxury brands, spanning perfume and cosmetics, wines and spirits, fashion, confectionery, and F&B.

We are Purpling the World. With Purplers dotted across the globe, you will have the chance to work with a diverse, flexible, talented team.

At least one performance review per year, with a strong focus on helping to build a career that’s right for you.

Highly competitive leave entitlements, with above average paid annual leave and a day off to celebrate your birthday because… why not?

An environment that supports work-life balance, offering our team members an annual health and wellbeing allowance; and a flexible work policy that balances the need for in-person collaboration (office time) and the need for life (remote work opportunities).

We are passionate about building a diverse team with people from a variety of backgrounds. We have a robust equal employment opportunity policy and do not discriminate against any employee or candidate because of age, gender, gender identity, race, religion, nationality, disability or any other basis. Our people are selected based on a combination of merit, alignment with our company values and professional qualities.

Application

If you think this is the job for you and you are ready to apply, go ahead and send us your resume and tell us why you’d make the perfect addition to our Purple Nation. Not sure you have all the skills we are looking for? Go for it anyway – we are more focused on bringing together a diverse group of people than we are on ticking boxes. We'd love to see how we can Purple the World together. Suitable applicants will be considered and contacted on a first-come, first-served basis. Applications will close on 8 April 2024.

At Jacobs, we push the limits of what’s possible to make the world smarter, more connected and more sustainable. In our built environment work, that means designing spaces that foster innovation, cultivate collaboration and drive the next great discovery for humanity.

Bring your creativity, collaborative spirit and extreme attention to detail, and we’ll help you grow, pursue and fulfill what drives you – so we can deliver extraordinary solutions for a better tomorrow, together.

Our Architecture team is expanding, we are looking for an additional Architectural Designer to be part of the team based in the Singapore Office. This position provides support and assistance to Architects in preparation, documentation and coordination of project deliverables; and interacts regularly with inter/intra-departments, clients, multi-disciplinary consultants etc.

Essential Duties:

• Assists Lead Architects/Architect QPs in the coordination of internal and external meetings, setting up appointments/meeting invitations etc.
• Prepares notes, minutes of meetings and coordinates with internal project teams (local & overseas) and external project teams (clients, multi-disciplinary consultants/sub-consultants, suppliers etc.).
• Manages and keeps records of incoming & outgoing project correspondences. Ensures timely distribution of information / submissions / comments on project documents received from clients and external parties to respective project teams.
• Assists in preparation of drawings (CAD, BIM etc.), project reports, presentation materials, printings of drawings/documents/reports for issuance etc.
• ·Assists in preparation and submission of technical drawings for authorities, clients, consultants/sub-consultants etc.
• Maintains records of drawings, project reports, technical documents, correspondences and issuance of deliverables and documentations in accordance with project requirements.
• Assists in preparation and issuance of reply for queries, RFI, RFA, submission of materials’ board etc. from internal (project teams) to external parties (clients, multi-disciplinary consultants etc.)
• Maintains projects’ documentation and file management system, working closely and independently with Lead Architect(s)/QPs including the administering and upkeeping of projects’ internal and external Electronic Document & File Management Systems.
• Ensures all documents submitted to clients/external parties are in accordance with and aligned with project’s procedures.
• Actively involve inregular internal reporting and external reporting (for clients), internal and external quality audits etc.

To be a successful candidate, you shall possess:

• Minimum Degree in Architecture. Coming from the Singapore Board of Architect-recognized universities will be an added advantage.
• Drafting: CAD, BIM (Revit, Bentley etc.)
• Presentation: SketchUp, Adobe Photoshop, Illustrator, InDesign, Power Point etc.
• Documentation and File Management: Project SharePoint, EDMS, CASE etc.
• Microsoft Office, especially Excel, Word, MS Project etc.
• Good command of written English. Good in communications with internal and external multi-disciplinary teams.
• Ability to communicate and work with all levels within internal and external organisations.
• Organized, detail-oriented, and able to work to meet deadlines for the tasks given.

Jacobs. A world where you can.

From our inclusive employee networks, positive mental health champions – we’re committed to driving a culture of caring where you can be you. Joining Jacobs not only connects you locally but globally - and together, our diverse perspectives and unique backgrounds power our collective strength. We collaborate and share! By supporting one another, we all succeed.

With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximise your potential. You’ll uncover flexible working arrangements, benefits and opportunities to do good too – from participating in our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you’ll discover how you can cultivate, nurture and achieve your goals – all at a single global company.

Please note: If you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Jacobs.

Jacobs complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of age, race, religion, language, nationality, marital status, or family responsibilities.

#ASIAID

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Front Office Leader to join our team!

As a Front Office Leader, we rely on you to:

The Service Leader – Front Office provides Front Desk and Guest Relations related guest services and supervision of the Reception and Guest Relations teams in accordance with the objectives, performance and quality standards established by Shangri-La Hotels & Resorts and the hotel.

Assist Valley Wing lounge and Summit Room, as required.

This multi-skilled role requires the Service Leader-Valley Wing (Shift Leader) to perform other additional tasks that may be assigned.

• To have knowledge of the operational systems of the Valley Wing & Guest relations operation and related areas.
• To have knowledge of Shangri-La’s standard operating policies and procedures relating to the Concierge department and related areas of the Front Office operation.
• To have knowledge of Shangri-La’s current corporate programmes and local programmes
• Ensures personal engagement with all VIP & suite guests and their preferences are collected, correctly recorded and acted upon in order to delight our guests.
• Drives customer delight and retention by being a role model in delighting guests in every single interaction.
• Actively obtains feedback from guests to improve services and facilities.
• Responds promptly to guest feedback. Forwards to relevant departments if required and follows up to ensure appropriate action has been taken.
• Ensures all interactions with guests are handled professionally and with proper care and attention and in keeping with the hotel’s policies and procedures at all times.
• Ensures all VIPs, suite guests and delegates arriving and departing by re met and greeted and experience a smooth and seamless check in and check out.
• Ensures FIT guests arriving and departing by limousine are met and greeted and experience a smooth and seamless check in and check out.
• Ensures quality standards and procedures for the pre-arrival, arrival, in-house stay and departure of all GTC guests are followed and actioned consistently at all times.
• Escorts guests to their room, when required and sees them off from the hotel from departure, if appropriate.
• Supervises and guides Service Associates – Front Office to ensure hotel’s policies and procedures and service standards are adhered to at all times.