Lead the Mental Health competency framework implementation:

• Engage and work across divisions to develop the implementation plan for competency-based assessments for mental health training courses and lead training providers.
• Lead the team in engaging training providers in the pilot and evaluation of the competency-based assessments for mental health courses.
• Engage with project directors from hospital-based mental health teams on the adoption of the competency-based assessment for the various tiers of mental health training.
• Lead and represent AIC in providing inputs at the national interagency training and competency work committee on competency development.

Manage the development of standardised training roadmap and curriculum:

• Engage and develop across divisions on a standardised mental health training roadmap according to the national stepped care model.
• Lead the team and internal programme owners to adopt a standardised training needs analysis to facilitate identify training needs and gaps of CMH service providers of CREST and COMIT programmes.

Manage the development of training courseware and curriculum on mental health topics.

• Lead the team in conducting landscape review of unmet capability needs and identify specialised training opportunities.
• Design and develop new training courseware (in different modalities) to equip CMH partners with specialised knowledge and skills such as hoarding, suicide, engaging youth mental health.
• Engage the subject matters experts and set-up a training workgroup to collaborate on training courseware development.
• Develop the Train-the-Trainer model to step up training delivery.

Job Requirements:

• Postgraduate degree preferably in healthcare-related discipline, with a preference for mental health and training qualification.
• At least 8 years’ experience in healthcare or community care sectors with 2 years in managerial experience.
• Prior work experience in mental health is essential.
• Experience in capability development, programme implementation and/or programme management.
• Able to work well with groups from diverse backgrounds.
• Able to multi-task and possess strong analytical, problem solving and project management skills.
• A self-starter with strong learning ability, who is resilient, adaptable and able to manage change and ambiguity.
• Good interpersonal and communication skills.

• Minimum 5 years of office admin experience, some of which is gained in an MNC
• Experience working in a hands-on office support functions supporting smaller offices preferred (but not a must)
• Proactive, adaptable and flexible with a good work attitude.

Our client is an established and global commodity MNC. The role is a newly created position that reports to the GM. The co allows for a WFH arrangement (1 day per week) and is based in town.

Responsibilities

Office admin matters

• Work with global HQ on all reporting and compliance requirements including the implementation of office process best practices
• Liaise with external providers (e.g. covering insurance, office rental, IT quotation etc) regarding the procurement of office goods and services
• Support the GM and office employees re arranging business travel support (liaise with travel agents, do the required hotel accommodation and booking)
• Update company’s handbook
• Ensure that office management runs smoothly (order pantry supplies, stationery etc)
• Provide general admin support (handle incoming calls and emails, check invoices for payments,)
• Prepare/ ensure readiness of meeting facilities including IT connectivity and attend to arriving guests
• Maintain office equipment and inventory including the set-up of the teleconference devices and other IT equipment
• Support the other general admin functions such as reception duties, safety management, insurance etc
• Organise company’s events (when required)
• Perform data entry and other admin support functions as assigned by the GM

Accounting admin matters

• Work with an external accounting firm re the approval and checking of accounting functions including payments (for payroll or for procurement of services/goods)
• Manage the office’s budget for approval from HQ

Experience and Qualifications

• Diploma qualified ideally with minimum 5 years of office admin experience. Some exp gained with MNCs is preferred
• Experience working in a hands-on and all-encompassing office support functions supporting smaller offices of 30 staff or less will be beneficial (but this is not a must)
• IT savvy and is familiar with Microsoft tools- 365 suite
• Hands-on with a passion to learn and contribute towards improving the business in its office administration processes.
• Proactive, adaptable and flexible with a good work attitude.
• Has a collaborative and team playing approach
• Has good communication skills and people skills.

Selling/attractive pts:

• This is a global MNC with a small office set up in Singapore (less than 10 employees). The workload is generally manageable for an efficient employee who learns the ropes quickly.
• The co has a collaborative and multinational work culture.
• Th co allows for a WFH arrangement of 1 day per week. The company’s official work hours are from 9 am to 5 pm (but this does not preclude the requirement to work later when required)

To apply, pl send your cv in word doc to [email protected]. Pl also include details on your current salary, expected salary and notice period in your cv.

We regret to inform that only shortlisted candidates will be notified.

Posted by:

CAP Consulting (EA license: 14C7175)

Caroline Poh (EA Registration: R1105649)

Date ad is posted - 17 September 2024

Responsibilities:

• Responsible for payment collection, process medical reports requests as well as arrange appointments for specialist and work injury compensation reviews.
• Provide excellent customer service to our customers and meticulous administrative support.
• Responsible to liaise with different stakeholders to facilitate the completion of medical report requests.
• Any other duties assigned from time to time

Requirements:

• Minimum 'O' Level qualification
• Relevant work experience in healthcare, hospitality or service industries will be an advantage
• A customer-oriented team player with good interpersonal skills
• Able to multitask and have an eye for details

Working Schedule (Office hours):

• Mon – Thu: 8.30am – 6pm
• Fri: 8.30am – 5.30pm

Job Scope

• Execute risk management plans for medico-legal cases and clinical complaints.
• Promote good clinical care through specific tasks and projects.
• Manage medico-legal cases, clinical complaints, and the claims process.
• Oversee medical malpractice coverage renewal and administration.
• Lead medico-legal education and communication efforts.
• Serve as Secretariat for the Clinical Care Review Committee (CCRC).
• Handle ad hoc projects.

Requirement

• Min Degree
• Prior experience in Complaints Management Feedback

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Scope

• Execute risk management plans for medico-legal cases and clinical complaints.
• Promote good clinical care through specific tasks and projects.
• Manage medico-legal cases, clinical complaints, and the claims process.
• Oversee medical malpractice coverage renewal and administration.
• Lead medico-legal education and communication efforts.
• Serve as Secretariat for the Clinical Care Review Committee (CCRC).
• Handle ad hoc projects.

Requirement

• Min Degree
• Prior experience in Complaints Management Feedback

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Scope

• Execute risk management plans for medico-legal cases and clinical complaints.
• Promote good clinical care through specific tasks and projects.
• Manage medico-legal cases, clinical complaints, and the claims process.
• Oversee medical malpractice coverage renewal and administration.
• Lead medico-legal education and communication efforts.
• Serve as Secretariat for the Clinical Care Review Committee (CCRC).
• Handle ad hoc projects.

Requirement

• Min Degree
• Prior experience in Complaints Management Feedback

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Scope

• Execute risk management plans for medico-legal cases and clinical complaints.
• Promote good clinical care through specific tasks and projects.
• Manage medico-legal cases, clinical complaints, and the claims process.
• Oversee medical malpractice coverage renewal and administration.
• Lead medico-legal education and communication efforts.
• Serve as Secretariat for the Clinical Care Review Committee (CCRC).
• Handle ad hoc projects.

Requirement

• Min Degree
• Prior experience in Complaints Management Feedback

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

ESSENTIAL DUTIES AND RESPONSIBILITIES

We are looking for an inspirational, highly motivated and hands-on leader with strong commercial and strategic sense, who also has strong controllership, hands-on operating and experienced in communicating effectively with key stakeholders globally to drive overall business performance. The successful candidate should have potential to develop and grow up towards management role in the organisation.

Overall Accounting Management:

• Lead and co-ordinate the Finance teams globally including align and co-ordinate across globally with management, operations, finance teams and other key stakeholders.
• Responsible to oversee all aspects of the finance functions, management reporting and project accounting for CULINES Group.
• Participate and lead any ad hoc projects assigned to drive global and local initiatives.
• Oversee all accounting procedures and processes of business units, perform regular accounting audit of each subsidiary on behalf of regional HQ.
• Responsible for the procedures and financial management as well as developing policies on overseas financial reports for group and local accounting principles, taxes, regulatory agencies, and other financial groups related on behalf of regional finance.
• Manage and maintain the regional’s tax database, ensure each business units comply with regulations by forwarding required information to local authorities.
• Ensuring compliance with accounting principles, regulatory requirements, and company policies.
• Develop and monitor budgets for each company, collaborating with stakeholders to track expenses, implement cost control measures, and optimize financial resources.
• Manage regional forecasting across all operations. Coordinate preparation of monthly forecasts.
• Develop trend analysis and consolidation of all P&L and cashflow/balance sheet forecasts for all operations.
• Conduct monthly variance analyses through result evaluation to recommend business process improvements. Develop root cause analysis and gap closure plans when results are not as per financial plan expectations.
• Develop and lead annual Financial Planning process across the region including budgets, forecast and variance analysis working with budget owners. Develop and present financial plans and projections to senior management.
• Enhance and standardize the current project and SOP review and accounting practice in CULINES.
• Handle project financial management for international and Singapore projects (if any).
• Provide lessons learnt and refreshment training to the team members.
• Act as business partner to all business units and proactively offer both support and advice to Business Leaders to ensure the best outcomes.
• Any other duties assigned by Group CFO and/ or Management.

To be successful in this role you will require the following:

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

• Excellent leadership and communication skills
• Degree holder in Finance or Accounting or a related field. Qualified member of recognized Professional Accounting Qualifications, e.g. CPA, ACCA or equivalent Professional certification is preferred.
• Minimum 10 years of relevant global/ regional FP&A/ commercial experience in MNC environment (prior Big 4 experience highly regarded but not essential)
• Possess strong financial modelling and analysis skills; good business acumen and ability to identify data anomalies, trends or deviations and introduce strategies for improvement.
• Experience in managing and leading a team, fostering a collaborative and high-performance work environment.
• Advanced financial modelling skills, with the ability to handle and process large amount of data.
• Strong knowledge of financial principles, accounting standards, and regulatory requirements.
• Excellent analytical and problem-solving skills, with the ability to think strategically and provide actionable recommendations.
• Strong attention to detail and commitment to maintaining the highest standards of financial reporting.
• Strong business partnering and stakeholder management skill.
• Able to work collaboratively with people from different levels, functions and cultural background.
• Proficient in English and Mandarin to liaise with Chinese-speaking counterparts based in China HQ.

Please indicate the below information in your resume:

• Current & Expected Salary

• Reason(s) for leaving

• Notice Period / Availability to commence work

We regret only shortlisted candidates will be notified.

BE A PART OF CULINES FAMILY

The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

BELONGING, ACHIEVING, TOGETHER

Collaboration, diversity, and teamwork underpin everything we do here at CULINES. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!

Seeking 2 Relationship Manager (Business Development) for Hire Purchase Division with commercial loans experience and brings along existing client base in SME.

Requirements

• A self-starter and a team player with Degree holder preferably from the business / finance / accounts discipline and able to value add having good network with SME or Commercial Sales
• Brings along relevant experience in Commercial Loans (Secured and Unsecured), Property Loans, Hire Purchase of Machinery and Equipment, Shipping Loans, Working Capital Loans and etc
• Proven stability in a company, preferably two years or more
• Good understanding of accounting and financial statements
• Proficient in report writing, as he/she will be responsible for preparing credit proposals, which will include financial analysis.
• A hunter’s sense, a desire for sales, a proactive and aggressive demeanour. Highly self-motivated, confident, tenacious and results driven.
• Hardworking, good working attitude, perseverance and resilience
• The successful candidates will be placed in different position level based on their working experiences/education level.

Responsibilities

• Prospect for new SME customers and pro-actively market our financial solutions in Commercial Sales to meet their needs in commercial Loans (Secured and Unsecured), Property Loans, Hire Purchase of Machinery and Equipment, Shipping Loans, Working Capital Loans and etc
• Manage and service your portfolio of accounts
• Prepare credit proposals including financial analysis
• Generate and achieve revenue target assigned
• Report writing and responsible for preparing credit proposals and financial analysis.

Other Information

• Central Town
• Working Days/ Hours: Mon to Fri, 8.30am to 5.45pm
• Basic Salary: Up to S$6,500 (exclude commission)
• Monthly Commission payout upon hitting KPI
• $100 Mobile reimbursement + Annual Variable Bonus up to 2-4 Months
• Company vehicle provided for those with driving license.
• For candidates without license public transport (Taxi/Grab) claimable.

If you possess the above-mentioned experience, interested applicant kindly send in your resume. We regret only shortlisted candidates will be notified.

EA License No. 14C7092

EA Registration No: R1110882

EA Personnel: Lee Ming Er

70% Recrutitment , 30% BP

Job Description:

• Support clinicians in HR functions: recruitment, payroll, performance management, budgeting.
• Collaborate with the Singapore Medical Council on certification and evaluation.
• Enhance HR processes and manage projects.

Requirement

• Bachelor’s degree in Human Resource Management (preferred).
• 3-5 years of relevant HR experience, ideally in healthcare.
• Experience in recruitment required.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

To assist and support to GM, Network Planning & Strategic Development. The ideal candidate will be mainly responsible for managing the assigned lines through monitoring and assessing the existing network, as well as initiating and collaborating with Line management on service enhancements /modifications. You will also be involved in the exploration and design of new services as required.

Essential Duties & Responsibilities:

• Optimize vessel deployment through close collaboration with Trade team to identify opportunities of service network improvement.
• Oversee performance analysis of existing services and initiate proposals relating to routing, vessel deployment and service proforma to ensure overall optimisation of present network and services.
• Conduct feasibility studies of new services and lead negotiation with potential partners on business collaborations, drafting agreements for new services.
• Analyse competitors’ landscape and identify market trends for potential new business collaborations.
• Perform profit and loss analysis to support network changes or new products. This involves the creation of proforma schedules, product costings, and contribution analysis on volume and revenue projections.
• Drive network research on maritime industry, economic conditions and business climates to assess market trends and review potential growth opportunities.
• Support internal stakeholders and external partners to communicate network & products updates to ensure the right cost is being forecasted and accounted for in the result.
• Maintain internal vessel fleet movement and cascading plan.
• Other duties and ad-hoc tasks as assigned.

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

• Graduated with a Bachelor degree in Maritime Business, Supply Chain Management, International Logistics, Economics, Statistics, Engineering, or any equivalent.
• Candidates with minimum 5 years of experience in Shipping field preferred.
• Resilient, self-motivated, result-driven, highly adaptable, and able to work independently.
• Outstanding communication skills, strong interpersonal and negotiation skills.
• Candidate needs to be effectively bilingual in English and Mandarin as the position needs to frequently communicate with English or Chinese speaking associates both verbally and in writing whenever appropriate.
• Advance working knowledge in Excel required, with experience in Formatting, Pivot Tables, Formulas, Filters and Sorting.
• Able to travel to all the countries in the region from time to time, with up to 30% of the working time spent in countries outside Singapore.
• Possesses a valid right to work in Singapore.

As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards.

Job Descriptions

• Oversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs.
• To provide general management support throughout the hotel at all times by monitoring guest satisfaction, service standard, security, employee activity, physical defects with main focus on front office operation.
• Co-ordinates with all operations department concerned in order to maintain front office function properly, (defects room, room cleanliness)
• Ensure that departmental standard, policies, and procedures are maintained.
• Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Update incident report for any critical incident such as staff / guest injury and damage to hotel properties.
• Attend to guests’ enquiries, problems, and complaints promptly, efficiently, and courteously to the satisfaction of guests and interest of the Hotel.
• Check and ensure that the Front Office and public areas are clean, in-order and all operating equipment are in good working order.
• Conduct and ensures the neat of appearance of all Front Office team.

Job Requirements

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel.
• Commitment to work rotating shift and any day, including weekends and public holidays.
• Great communication skills, ability to interact with guests, employees and third parties
• High attention to details.
• Ability to multi-task and work efficiently in a fast-paced environment.

• Cleaner
• Full Time / Part Time Needed
• Singaporean / Foreign are welcome
• Full Time / Part Time are needed
• 6 Days Work Weeks
• 7am to 3pm, 3pm to 11pm
• Location: Woodlands/Shenton Way

Please call

Company located at Macpherson Road looking for Part-Time General Clerk cum Property Management .

Able to operate computer (Microsoft Word/Excel).

Proficient in English and Chinese.

Working hours: 1.30 pm to 5.30 pm (Monday to Friday).

Hourly rate: $13 to $15 per hour.

Please call 93673861 for interview.

GENERAL SERVICE ASSISTANT

Salary : $1900 - $2200

Location

• Bright Hill MRT

Working hours

• 5 day per week
• Able to work on weekends, public holidays and irregular working hours

Duties and Responsibilities

• Be responsible for day-to-day maintenance works (e.g. painting, installation) and cleaning works
• Assist in setting up praying fixtures for the company events
• Provide logistic support when required

Job Specifications

• Minimum 1 year of relevant experience
• Physical fit to carry out manual works
• Able to lift and carry up to 20 kg without assistance
• Possess forklift licence/ Experience in replacing floor tiles and/or wall painting will be of an advantage

Responsible for handling all workers' matters on the site such as verifying overtimes for workers, duty allocation to workers, etc. Liaise and work with relevant authorities / subcontractors / clients on shop drawings / equipment submission, inspections, testing requirements and commissioning, schedule, cost control.

Objective

We are an established regional healthcare provider focused on providing quality and sustainable healthcare for the residents of Singapore. This role will be responsible for the overall engagement of all our partners, to establish strong collaborative relationships and develop a long-term partnership with them, to achieve our business objectives.

Key Duties & Responsibilities

• Develop new and existing doctors in our network to build strong referrals for our specialist doctors and day surgical facilities to drive business growth.
• Develop and establish new partnerships with doctors, intermediaries and relevant entities to generate new revenue streams.
• Build and maintain strong business relationships with all partners to promote loyalty.
• Provide market trends / intelligence from the ground and contribute to business strategies.
• Collaborate with Operational teams and internal stakeholders to ensure excellent patient experience.
• Ideate, plan and execute business and marketing strategies effectively to achieve business objectives.
• Organise and conduct CMEs for Specialists and GPs.
• Hosting of events such as seminars and webinars.

Qualifications and Essential Skills

• Successful B2B sales experience and track record.
• Experience from healthcare, medical and pharmaceutical would be advantageous.
• Effective interpersonal, influencing and communication skills with a positive disposition.
• Ability to work independently and collaboratively across all stakeholders.
• Self-motivated and result oriented with strong business sense.
• May be required to work after office hours, and/or on weekends (when required) due to doctors event etc.

About Us

Executive Assistant Manager

The Role

• Oversee daily operations, planning, and assigning tasks to ensure optimal staffing levels.
• Develop and enhance team performance through coaching, feedback, and setting performance and development goals, while recognizing and rewarding excellence.
• Train team members to ensure compliance with standards and provide them with the necessary tools for efficient work.
• Foster teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Interact with guests and external contacts, including clients, government officials, travel industry representatives, suppliers, competitors, and local community members.
• Ensure the highest level of guest satisfaction through exceptional guest services and amenities.
• Maintain a safe and secure environment for guests, team members, and hotel assets in compliance with hotel policies, procedures, and regulatory requirements.
• Act as a public relations representative to enhance hotel and brand awareness within the local community.
• Encourage team member involvement in community organizations, activities, and businesses.
• Develop and implement action plans to promote environmental consciousness and reduce the hotel’s carbon footprint.
• Perform other duties as assigned and may serve as manager on duty.
• Assist the General Manager in monitoring operational plans to achieve optimum guest satisfaction, sales potential, and profitability.
• Collaborate with the General Manager to recommend capital improvements that enhance the hotel's assets and foster brand loyalty.

Job Requirements

• Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration
• Three years management experience in a high-level operations role or an equivalent combination of education and experience
• Type and level of experience required may vary slightly based on size and complexity of the property
• Must speak local language(s)
• Other languages preferred

You will perform lung function tests on patients, as well as develop and implement quality assurance programs / laboratory safety procedures. You will also assist to ensure adequate drug / medication supplies and precise calibration of equipment in order to generate accurate test results.

Requirements

• At least a Diploma in Medical Technology or equivalent
• Mature personality with good communication skills

Job Description

Youwill be responsible for performing all clinical outcomes assessments accurately and safely, as well as, assisting with all technical tasks, data entry andreporting. You will perform basic equipment checks to ensure proper functioning of equipment. You will also conduct patient-reported outcome survey, generate patient reports and other administrative duties.

Requirements

• Diploma in Healthcare, Health-science, Life Sciences, Medical Technology, Bioengineering or Biomedical-related field preferred.
• Basic knowledge and experience in the use of Microsoft Word, Excel and Access will be an advantage.
• Basic Cardiac Life Support certification will be an advantage
• Fully vaccinated for COVID-19

Role Overview

A Project Manager (PM) with native Mandarin proficiency and specialization in governmental regulations is responsible for overseeing and managing projects, ensuring they comply with complex regulatory frameworks, especially in cross-border contexts. Their role involves coordinating with government agencies, ensuring adherence to legal and compliance requirements, and managing communication with stakeholders in Mandarin-speaking regions. Based in Asia, but outside of China (such as in Singapore), they navigate regional policies and international standards, often in industries like finance, logistics, tech, or legal sectors, where cross-jurisdictional regulations are critical.

Responsibilities:

• OKR Management: Drive the definition, tracking, and achievement of Objectives and Key Results (OKRs), ensuring alignment with organizational objectives and strategic priorities.
• Squad Relationship Enhancement: Work closely with squads to improve relationships and collaboration, ensuring that teams are aligned and empowered to achieve desired results.
• Impediment Management: Tactically identify dependencies and blockers, track and help remove them accordingly.
• Lead multiple projects with waterfall approach
• Communicate with cross functional teams globally
• Ability to effectively communicate at all levels of the organization.
• Experience delivering diverse Cyber Security projects (Risk Management and Controls, Security Tools, Cloud Sec, Digital Services Delivery, PII, AIM etc.) in a large enterprise environment.
• Proactively engage in problem solving to remove obstacles that hinder the progress of program or product delivery and ensure successful results.
• Partner and collaborate with internal teams, stakeholders, vendors, and any dependent teams.
• Manage cross-functional team to support development and product releases. Teams may be globally dispersed.
• Champion and foster project change management processes, procedures, and industry best practices.
• Foster team accountability while ensuring continual flow of high-quality value from the outcomes.
• Ensure that projects follow standard operating policies, procedures, and best practices.
• Experience working with technical teams, architecture, and 3rd party suppliers/providers.
• Strong stakeholder engagement skills, a pragmatic approach, and confidence to deliver projects in an environment undergoing significant transformation.
• Creativity in problem solving and communicating.
• Self-motivated work ethic facilitation and managing activities throughout the various stages of project lifecycle.
• Pays attention to team needs and pivots his/ her approaches accordingly to support the delivery of business value. 

The Cash Product Commercialization Manager will assist the Regional Mid Cap & SME Cash team to drive business growth by commercializing cash products and solutions for our Mid Cap & SME customers:

1. Plan and execute campaigns and experiments to drive customer acquisition and utilization.

2. Leverage data analytics for leads and analyze results of campaigns and experiments to continuously gain insights and conversion.

3. Develop new product propositions to grow and entrench our position in the accounts and payments space.

4. Provide training and marketing support to implement go-to-market plans and drive product usage.

5. Drive efforts to maximize the use of digital channels for client acquisition, transactions, and ongoing engagements.

6. Work closely with Relationship Managers, Global Transaction Services, Marketing teams to ensure the delivery of business growth targets.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Duties

• Ability to utilize customer insight and data to translate into marketing strategy and drive quality leads generation

• Ensure thoughtful customer and employee journeys, leveraging data-driven operating models and design thinking to re-imagine top funnel awareness and engagements

• Be the overall coordinator and manage end to end of tactical campaigns, monitor campaigns post launch and implement improvements from learnings

• Passionate about creating joyful user experiences, design and implement thoughtful customer engagements , CJ/EJ

• Drive ideation across team and utilize Martech tools to optimize the digital journeys across all digital channels

• Supports implementation of digital initiatives ensuring delivery meets business objectives

• Collaboratively work with stakeholders to identify and define campaign use cases

• Have a creative eye to think outside the box and come up with new ideas or solutions to enhance customer engagements

• Attention to details and think holistically with the wider picture in mind

• Clear minded and ability to articulate product propositions to briefs to internal stakeholders

• Responsible for monthly reporting, maintain reports and support creating PowerPoint presentation decks

• Has an appreciation of risk management and regulatory compliance

• Exhibit a high degree of ownership and accountability

2. Requirements

• University graduate or diploma holder

• A minimum of 1 year of experience in financial services industry or in design thinking

• Strong interpersonal and communication skills

• Good organizational and project management skills

• Resourceful, creative and independent

• Possess analytical skills and design thinking skills preferred

• Good communication skills

• Multi-lingual will be an advantage

• Proficient computer skills, including Excel, Power Point, Word, etc.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

**Digital Local Payment Dashboard**

- Collaborate with Product & Analytics to conceptualize and develop a comprehensive digital local payment dashboard.

- Analyze local payment trends and provide in-depth insights to guide future initiatives and enhancements.

**Design Customer Journey with Data**

- Work with various stakeholders to understand customer needs and design a seamless digital experience across all touch points.

- Conduct customer immersions, gather feedback, and research market best practices to create a user-friendly UI experience.

- Analyze customer profiles, segmentation, and transactional behavior to understand pain points and opportunities.

**Enhance Local Payment Customer Journey**

- Develop innovative solutions to enhance customer experience and streamline employee workflows in digital local payments.

- Leverage internal data to identify opportunities to increase digital local payment adoption.

**Drive Digital Initiatives in Local Payments and Transfer**

- Partner with Tech & Business teams and stakeholders to develop digital initiatives for Local Payments.

- Utilize market data to propose enhancement recommendations.

- Support post-implementation tasks, including user training, troubleshooting production issues, Live verification and escalation.

Areas of Expertise Data Management 1 - 2 Years

Areas of Expertise Digital/Content Management No 1 - 2 Years

Soft Skills Analytical Ability 1 - 2 Years

Soft Skills Presentation Skills 1 - 2 Years

Software Skills MS Excel < 1 Year

Software Skills MS Excel Advanced 1 - 2 Years

Software Skills MS Excel Intermediate < 1 Year

Technical Skills Graphics and Digital Application Experience 2 - 4 Years

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.