Reporting to the Assistant Director, you will provide administrative and operational support that are critical to the operation of Internet of Medical Things (IoMT) activities for medical devices at one of SingHealth’s institutions to fulfil strategic priorities and initiatives across the cluster. You will collate and analyse information to facilitate management decisions and prepare reports for stakeholders. You will also work with the Biomedical Engineering (BME) shared services and IT security teams across SingHealth to ensure adequate risk oversight for medical devices and systems. This includes updating the asset inventory, support in implementation of relevant standards and good practices for IoMT medical devices, evaluating and executing work instructions and minimising risk for medical devices and systems. You will also provide secretariat support during meetings and participate in adhoc projects.

Requirements

• Bachelor’s Degree in Computer Engineering, Computer Science, Information Technology, Electrical Engineering or equivalent are preferred. Degree holders with a recognised Diploma in Cybersecurity/IT will also be considered
• At least 2 years of relevant working experience in the area of IT, Operations and Risk Management with medical devices/systems understanding
• Good understanding of both IT and BME processes/operations and the relationship between them is an advantage
• Good working knowledge of the best practices in mitigating security risks for IoMT medical devices/systems
• Experience in healthcare facilities projects and/or government projects will be an added advantage
• Possess strong communication, administrative, organisational and management skills
• Reliable team player, independent and committed

You will be responsible for providing logistical and administrative support for the training programmes and events organised by SingHealth Academy or its stakeholders for staff across the SingHealth cluster. You oversee event registration and payment, generate evaluation reports and maintain a monitoring system for revenue and expenses.

You will maintain the training programme database, training records, update the training directory and calendar, and provide on-site support for all events. You will be required to ensure the proper filing of records for applications and submission of training records for Continuing Professional Education (CPE) points.

You will be involved in providing publicity support for the training programmes and events, such as creating flyers or marketing collaterals. You will coordinate with the Education Communications team on the development of the marketing collaterals.

You will provide general administrative support to the department to ensure effective and efficient operations. Your duties will include organising and co-ordinating meetings, maintaining and upkeeping office equipment, monitoring office inventory and ensuring that the information is updated in a timely manner. You will process and fulfill orders for publications, and update mailing lists and contact information.

Job Requirements

· Diploma with at least 2 years of relevant experience or Higher NITEC/NITEC/ GCE N/O/A Levels with 8 years of relevant experience

· Proficiency in Microsoft Office applications and Adobe Photoshop would be advantageous

· Possess strong customer service orientation

· Detailed and meticulous

· Able to work with minimum supervision

· A good team player who is organised and able to work independently

As part of the communications team, you will manage the education communication needs in SingHealth. You will ensure smooth implementation of strategies and support the department in the development and execution of integrated communications plans for education initiatives and events.

You profile and position SingHealth Academy as the preferred training provider for nurturing future healthcare professionals. This includes developing and implementing a full spectrum of integrated communications and publicity efforts for key initiatives and programmes. You will also provide support in organising in-house events and maintaining websites under SingHealth Academy.

In addition to the above, you will work together with education stakeholders to plan and execute overall integrated communications targeted at internal and external audiences for various entities. You will propose ideas for concepts and contents and develop collaterals. You will also partner with cluster communications team to reinforce education through recognition of education excellence on various communications channels.

You will develop and spearhead engagement strategies to engage stakeholders such as senior management, education stakeholders, residents and learners to ensure that key education strategies for milestone events are communicated clearly.

Job Requirements:

· Bachelor’s Degree in Communications, Journalism, Marketing, or related field

· Relevant experience in marketing communications including writing, editing and design would be an advantage

· Excellent command of the English language, both spoken and written

· Proficient in Microsoft Office applications. Proficient in graphic design software including Photoshop, Illustrator, Canva and possess good sense of visual design.

· Familiar with website management. Experience with using Adobe Experience Manager and Microsoft Sharepoint would be an advantage.

· Adept at project management and able to drive multi-faceted campaigns with good outcomes

· Meticulous with an eye for details

· Experience in stakeholder engagement

The job-holder assesses, identifies, implements, co-ordinates and evaluates departmental nursing staffs’ continuing education, training and development plans to ensure provision of competent and quality patient care. They are responsible for nursing staff induction, clinical education / training, in-service education, personal and professional growth.

Job Responsibilities
Primary Responsibilities:

• Serves as resource person in education/nursing training matters and clinical issues to provide high quality standard of care
• Plans and provides direct clinical supervision for nursing students and junior staff
• Facilitates the clinical learning environment of nursing students to improve nursing students’ learning experiences
• Monitors and evaluates nursing students’ feedback; develop action-plans collaboratively with ward nursing colleagues to improve nursing students’ learning experiences
• Collaborates with education institution to ensure nursing students’ application of learning int- practice, e.g. hand hygiene compliance
• Utilizes effective teaching strategies to develop critical thinking and clinical reasoning among nursing students, newly recruited nurses and nursing staff
• Coaches preceptors and clinical instructor on their role effectiveness and assessment of nursing trainees and junior nurse’s performance e.g. formative and summative assessment, learning action plans
• Conducts nursing staff orientation, training and continuing education programmes to maintain level of competency
• Conducts learning needs analysis to identify learning gaps and training needs of nursing staff at ward/cluster level
• Provides career counselling/coaching for all levels of nursing staffs’ professional development
• Responsible to maintain and perform the following core competencies competently:
• Clinical teaching / supervision
• Structured teaching
• Assessment of trainees and nurses’ clinical performance [formative & summative]
• Reviews and revises existing curriculum following constructive recommendation on training/practice issues in order to meet the current educational needs of the hospital
• Participates in the implementation and development of e-learning resources
• Mentors and inducts potential acting nurse clinician for education track
• Works collaboratively with ward/unit/cluster Nursing Officers and Senior Nursing Officers to [i] maintain clinical standards; [ii] conduct total performance management (includes career coaching and staff development) and [iii] assume joint managerial responsibilities, e.g. patient’s and / or family’s feedback, eHOR etc

Secondary Responsibilities:

• Maintains clinical competency by seeking educational opportunities to maintain current knowledge and acquire new knowledge related to nursing practice
• Collaborates with ward/cluster nursing leaders in nursing research initiatives/evidence-based practice to improve patient outcome
• Participates in educational audit/quality improvement projects/risk management
• Participates in nursing workgroup/committee at cluster/hospital level
• Takes on additional responsibilities or tasks as assigned by the Senior Nurse Educator, Deputy/Assistant Director (Nursing) and Chief Nurse

Requirements

• Registered Nurse with at least 9 years of post-registration clinical experience, of which a minimum of one (1) year experience in clinical teaching/professional development and continuing education at an acute hospital setting, and 2 years as Assistant Nurse Clinician
• Diploma in Nursing with relevant post-basic advanced certification and Degree in Nursing from recognized training institution as approved by Singapore Nursing Board. A teaching qualification would be an advantage Interest t- teach nursing training and development activities
• Good interpersonal and communication skills
• Good computer skills and proficient in MS Office applications such as MS Word, MS Excel and PowerPoint

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Responsibilities:

1. Oversee various clinic stations (reception, registration, billing).
2. Handle administrative tasks, including insurance claims, Medisave, and CHAS.
3. Perform clinic duties like temperature recording, disinfection, and wipe-down.
4. Manage inventory with the Clinic Manager, ensuring stock levels meet SOP standards.
5. Participate in stock-taking and manage any variances.
6. Assist nurses and doctors as needed.
7. Manage medical records, ensuring compliance with PDPA.

Requirements:

• NITEC in Nursing or Diploma equivalent.
• Previous healthcare experience preferred (GP, Polyclinic, Hospital)
• Enrolled nursing qualifications are preferred.
• Availability for a 5.5-day workweek, including occasional evening shifts.

You will be assisting the Programme Director (Head of SingHealth Duke-NUS Lung Centre) and work closely with the Smoking Cessation champions and relevant stakeholders to facilitate and support the Centre’s projects and activities under the Smoking Cessation Programme. You will be involved in the development of business plans, promoting of the programme, budgeting, as well as resource planning and coordinating with internal and external stakeholders on project funding, compliance, and administration matters. You will also engage relevant industry partners to garner support for the development of new initiatives for the programme.

You will be responsible for managing and overseeing the day-to-day operations and administrative functions of SingHealth Duke-NUS Lung Centre. You will supervise and coach junior staff. You will also participate in tasks and activities which supports the goals of the programme and department.

Requirements

• Bachelor’s Degree in Business Management and any other relevant disciplines with at least 6 years of working experience in business development and 1 to 2 years of managerial/supervisory experience
• Prior experience in healthcare or science would be an added advantage
• Good knowledge of Microsoft Office applications
• Able to work independently and effectively in a team
• Strong interpersonal skills, communication (verbal and written) and presentation skills

We are seeking a motivated, proactive and highly organised individual for the Group Chairman Medical Board's Office. In this role, you will perform essential administrative, coordination and secretariat functions, providing comprehensive support for the Office's strategic and operational activities.

Your responsibilities will include report writing, coordinating work plans, data analysis and drafting and reviewing Policies & Procedures (P&P). You will coordinate with peers, staff from external departments and other relevant stakeholders to facilitate work process integration. Additionally, you will be responsible for organising high-level meetings and planning and organising strategic events or outreach activities.

Furthermore, you will support the Director (Medical Affairs) in key areas of Medical Manpower planning and junior doctors' well-being initiatives.

Job Requirements:

• Bachelor's Degree in any discipline
• Prior work experience in medical science, biomedical science or healthcare is advantageous
• Fast learner who is motivated and proactive
• Team player who is able to work independently
• Meticulous and highly organised
• Proficient with Microsoft Office applications

As Senior Manager of Finance Operations, you will oversee the finance functions of Accounts Receivable, Accounts Payable, Fixed Assets and General Ledger. Your responsibilities will include budgeting and forecasting, as well as addressing tax and treasury related matters. You will play a key role in managing SingHealth Headquarters finance operations, working closely with internal stakeholders to provide financial and operational support and develop cost recovery strategies. Additionally, you will contribute to finance-related projects that support our organisation's goals.

This position offers an opportunity to make a meaningful impact in Singapore's largest public healthcare cluster.

Job Requirements:

· Bachelor’s degree in accountancy or equivalent, with CPA accreditation

· Minimum 10 years of relevant experience, with at least 4 years of experience in a managerial role

· Good understanding of statutory and accounting reporting requirements, tax regulations and guidelines

· Knowledge in SAP will be an advantage

· Proficiency with Microsoft Office applications

· Team player with the ability to manage cross-functional and institutional relationships

· Independent, self-driven with the ability to multi-task and meet tight timelines

· Analytical and meticulous

· Strong organisational and problem-solving skills

A.L.I.C.E @ SGH Campus aims to advance innovation and research in the SingHealth Duke-NUS Academic Medical Centre. Located within SingHealth Tower, this innovation center is a 590-square-metre purpose-built hub equipped with facilities and tools for brainstorming, prototyping, and test-bedding etc. It catalyses collaborations between clinicians, healthcare innovators and multidisciplinary industry partners for the acceleration of healthcare innovations.

We are seeking an Executive to play a pivotal role in supporting the translation of innovation ideas into impactful outcomes. Our platform supports the curation of new insights, creation of innovative technologies/solutions and development of advanced workflow and expertise. You will work closely with the team to source and develop new collaboration opportunities with partners, including early and late-stage innovation enterprise as well as engage various stakeholders such as research institutions, government agencies and venture capital community among other key players in the ecosystem.

Besides helping build a strong partnership network, your responsibilities will include providing engineering/technical support to the academic medical centre innovation project teams/innovators to translate ideas into functional prototypes as well as advance the technology readiness level of innovation projects. You will also have the opportunity to support the experiential learning of healthcare innovators.

Job Requirements:

• Bachelor's Degree in Engineering or related fields
• 1-4 years of relevant working experience preferred. Fresh graduates are welcome to apply and will be considered for the executive position.
• Adept at developing collaboration partnerships
• Able to work in a fast-paced environment with diverse stakeholders in advancing the value proposition of programs/projects
• Knowledge in technology ideation and healthcare technologies will be an advantage
• Resourceful, attentive to detail with good communication, interpersonal and collaboration skills

You will be a member of our multi-disciplinary oral healthcare team and be responsible for providing mainly dental hygiene treatment to patients. You will also be managing persons up to the age of 18 years for their primary dental needs.

Requirements:

• Diploma in Oral Health Therapy or equivalent qualification recognised by the Singapore Dental Council
• Good interpersonal and communication skills
• Good team player who is able to work independently

The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes and learning & growth perspectives.

Duties & Responsibilities

• Manage service point operations assigned
• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems
• Work with other department managers to ensure a positive experience for patients along the continuum of care
• Ensuring facilities are patient friendly and safe
• Partner the department managers (Ops & Admin) in achieving customer satisfaction targets
• Responsible for devising innovative services to continually improve service levels and delight customers
• Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out business plans in conjunction with clinical chiefs to ensure that goals are reached
• Manage business through annual financial budgeting and regular reviews with clinical heads, and development of new business
• Manage a group of non-nursing staff providing services in service points. Conduct appraisals for non-nursing staff
• Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems
• Participate in committees and other tasks as assigned
• Job rotations to other operational areas after 3 years

Job Requirements

• Degree in any discipline with minimum 3 years’ work experience in Healthcare industry
• Healthcare operational experience will be advantageous although not necessary
• At least 2 years of experience in managing frontline staff
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word/Excel/Powerpoint

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview

Reporting to the Imaging Informatics Manager, the Executive Assistant will be part of the team that administers the daily operations of Radiology Information System (RIS), Picture Archival Communication System (PACS), EPIC NGEMR System and its components in the Diagnostic Imaging department. The candidate is expected to upkeep and ensure that the applications are working in requirements with departmental and operational needs to ensure efficiency and effectiveness.

Job Responsibilities

You will be responsible for the following:

1. Assist the team with day-to-day operations of RISPACS, NGEMR systems and Diagnostic Imaging equipment to users
2. Perform image amendment requests
3. Perform daily administration of PACS application and RIS modules, maintaining system and data integrity.
4. Rostered to provide 24/7 on call support on a rotational basis.
5. Communicate IT issues identified by users to vendors or respective parties involved.
6. Respond to systems related issues in a timely manner and escalate when necessary.
7. Assist department with inport and export of radiology images from private imaging centers and/or to patients
8. Assist in image or data extraction and de- identification of images based on accepted hospital policies.
9. Work with hospital IT Department, vendors, and end-users’ groups to coordinate change requests pertaining to Radiology IT systems.
10. Involved in project management and assist in system migration and implementation phases of current to incumbent system. Scope of work includes project milestones such as requirement gathering, design, testing, implementation and BAU.
11. Exciting opportunity to be part of a new initiative to augment AI into current operations
12. Perform any other duties assigned by Imaging Informatics Manager/HOD

Requirement:

• Diploma in Business IT / Information Technology/ Health Informatics/ Diagnostic Radiography or equivalent with 2 to 3 years of working experience
• Basic understanding of IT and network concepts.
• Proficient with Microsoft Office and intermediate excel skills
• Strong interpersonal, communication and written skills
• Good attitude and willing to learn new knowledge.
• Able to work independently and as a team player in a fast-paced setting.
• Willing to do on call duties and flexible in working hours as some tasks (such as system maintenance) can only be performed after office hours.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

SERI is a world-class ophthalmic research centre. Researchers continuously produce high-impact results that have received widespread international recognition. The SERI AIDH group is one of the world-leading AI medical research groups in ophthalmology, consisting of clinical, technical, and commercial experts. We focus on developing AI to transform medicine and improve patient journey. The outcomes of our research include multiple innovative and translational technologies which can be brought to future clinical care.

The Senior Research Fellow will join the SERI AIDH Group for a six-month period. This role involves designing advanced AI algorithms for analyzing fundus photos, Optical Coherence Tomography (OCT), and OCT Angiography (OCTA) to detect retinal diseases and implementing these algorithms in real-world clinical settings.

Responsibilities

• Design and develop AI algorithms for analyzing fundus photos, OCT, and OCTA images to detect retinal diseases. Ensure algorithms are robust, accurate, and clinically relevant
• Collaborate with clinical and technical teams to validate and refine AI models based on real-world data and feedback
• Implement AI algorithms in real-world clinical settings, ensuring seamless integration with existing systems
• Oversee data collection, annotation, and preprocessing to ensure high-quality input for AI models. Manage large datasets, ensuring data integrity, security, and compliance with regulatory standards
• Prepare and submit a first-author paper to a high-impact journal
• Ensure research findings are well-documented, reproducible, and meet high academic standards
• Mentor junior researchers and contribute to a collaborative research environment
• Drive collaborations with international academic institutions and industry partners

Requirements

• Minimum a PhD in bioengineering, computer science, or a related field
• Relevant Experience of at least 8-year experience in research with a proven track record in AI algorithm design, especially in the healthcare domain
• Significant experience in analyzing medical images, particularly fundus photos, OCT, and OCTA
• Demonstrated ability to publish high-impact research papers.
• Technical Skills: Proficiency in AI and machine learning frameworks (e.g., TensorFlow, PyTorch)
• Strong programming skills in languages such as Python, R, and MATLAB
• Experience with image processing and computer vision techniques
• Knowledge of clinical workflows and the ability to translate AI models into practical clinical applications
• Experience with data management and regulatory compliance in healthcare research
• Strong organizational and project management skills
• Excellent presentation and interpersonal abilities
• Ability to work independently and lead a team
• Strong analytical problem-solving skills
• Creativity and resourcefulness

You will oversee, implement and evaluate Environmental Services related programmes to provide a safe, clean and comfortable environment in the hospital for our patients, public and staff. This includes collaborating with Service Partners to monitor performance measures to meet the service standards and compliance with legal requirements. You will liaise and coordinate work activities with users and service partners to ensure smooth delivery with minimum work disruptions and high user satisfaction. You shall also track and monitor department’s work plans timely and compile statistics on the Environmental Services activities for management’s decision.

Requirements

• Bachelor’s Degree in any discipline, preferably with at least 2 years’ relevant working experience in a Healthcare or Hospitality environment
• Possess good communication, interpersonal and adaptability skills
• Highly independent, meticulous and analytical

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you support critical financial processes, including monthly and annual financial closing, analysis, projections, budgeting, and costing. You will contribute to the development of financial dashboards with multiple dimension analysis as well as designing optimal process flows that incorporate digital and technological advancements.

There will be opportunities to participate in workgroups focused on designing, planning, and developing the hospital as well as serving as the secretariat for selected committees. This cross-functional exposure will broaden your understanding of healthcare and position you for future growth.

Job requirements

• Bachelor’s degree in Accountancy, Business Administration (major in Accountancy or Finance) or equivalent with minimum 2 years of related working experience
• Membership to professional body e.g., ISCA, ACCA is desired / preferred.
• Team player with high level of integrity, responsibility, and trustworthiness.
• Adept at handling complex, ambiguous, and challenging situations.
• Systematic and meticulous in work.
• Possess strong communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation.
• Proficient with Microsoft Office applications.
• Knowledge in data analytics software e.g. Tableau is preferred.

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH’s vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will plan intelligent / autonomous systems to support the clinical and operational needs of EGH, aiming to achieve the mission and vision of the new institution in transforming healthcare service delivery. Your responsibilities will include overseeing the smooth operations of the Healthcare Living Lab (HLL) with the Development Secretariat, which is set up to conduct integration testing and trial new technologies. You will engage multi-disciplinary teams to ensure the successful and smooth implementation of these new technologies at EGH. Additionally, you will undertake and lead a team in research and development for the operation of intelligent systems for healthcare.

Job requirements

• Bachelor’s degree in Electrical / Mechanical / Computing Engineering
• At least 12 years of relevant experience with exposure at management level, and at least 5 years in software programming/ engineering/integration work
• Team player with excellent planning, analytical and communication skills
• Possess critical thinking skills and willingness to think outside the box
• Able to engage various stakeholders in a fluid environment and a growing organisation
• Ability to work under pressure and adapt to challenging conditions
• Good knowledge of both front-end and back-end designs of products/-systems
• Familiarity with quick prototyping tools e.g. Unity, Wire framing, Solidworks
• Familiarity with management of engineering collaboration platforms e.g SLACK/GitHub
• Knowledge in areas such as

Robotic Platforms

• Familiarity with software development on/with robotic platforms, SLAM, or related fields.
• Experience in the following is preferred:

1. Robot Operating System(ROS), Gazebo, Unity, Linux, OpenCV
2. Robotics perception, LIDAR, object tracking, motion planning, machine learning, sensor fusion and system engineerin
3. Embedded and real-time systems
4. Algorithm development in C/C++, Python. Unix shell scripting

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will be supporting Clinical Division Lead(s) in driving and coordinating the processes for researching and developing the new clinical care model and service plans, in particular new models of care which leverage digital and mobile care technologies.

You will contribute to the development and execution of the nesting plan, initiatives, and strategies for the new hospital. This role provides opportunities to work with internal departments and other key stakeholders to align development work plans to the hospital’s objectives. This cross-functional exposure will broaden your understanding of healthcare and position you for future growth.

You will also be providing secretariat support for meetings to support the above activities, as well as following-up on issues raised at meetings and assisting to coordinate follow-up actions until resolved.

Job requirements

• Recognised degree in any discipline with minimum 8 years of related work experience.
• Good background clinical knowledge with proven managerial/ supervisory experience in leading teams/projects.
• Familiar with data extraction from relevant healthcare-information systems or prior relevant work experience would be an advantage.
• Proficient with Microsoft Office applications.
• Team player, innovative, resourceful, and independent individual.
• Possess good analytical, strong communication and interpersonal skills with the ability to engage various stakeholders in a fluid environment and a growing organisation.

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When it is operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by leveraging innovative technologies in its care, journeying closely with patients and the community to lead healthier and more engaged lives, and being an employer of choice that empowers staff in their careers.

You will serve as a financial advisor to stakeholders, providing strategic analysis and support. You will also act as an advocate for changes, addressing queries and concerns to facilitate the successful establishment of EGH, including contribution to new projects, digitization efforts, and service enhancements.

Your responsibilities will include completing the monthly accounts closure, preparing and reviewing of the statutory accounts and schedules to meet statutory, tax and GST requirements. Additionally, you will also prepare and review the Funding Papers, obtain approvals from the relevant stakeholders and ensure timely and accurate reports in accordance with the submission schedule.

You will also be assisting in the synthesis of data and reports pertaining to sustainability efforts submitted by the stakeholders and preparation of the presentation materials.

• Bachelor’s degree in Accountancy, Business Administration (major in Accountancy or Finance) or equivalent with minimum 8 years of related working experience
• Membership to professional body e.g., ISCA, ACCA is desired / preferred
• Team player with high level of integrity, responsibility, and trustworthiness
• Adept at handling complex, ambiguous, and challenging situations.
• Possess strong communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation.

Overview

The Physiotherapist is responsible for the assessment and management of patients referred for physiotherapy. Under supervision, assist in areas such as clinical supervision, research, professional education and induction.

Job Responsibilities

• Assess and manage patients referred for physiotherapy independently and implement appropriate treatment plans
• Document patient physiotherapy records accurately
• Charge patients accurately and update individual performance statistical records regularly
• Comply with clinical and service standards
• Supervise Therapist Assistants in the workgroup
• Assist with induction of new physiotherapists deployed to the workgroup
• Supervise students on clinical attachment
• Practice within areas of professional competence and seek clinical support from supervisor / other healthcare professionals when appropriate
• Collaborate with other healthcare members and participate in multidisciplinary discussions.
• Assist and/or co-lead in projects assigned to the workgroup
• Manage and oversee therapy equipment inventory
• Review and update clinical protocols and SOPs
• Assist in developing, promoting and marketing new clinical services
• Contribute to departmental in-service training programs, hospital educational talks and external talks / workshops / forums / seminars
• Actively update physiotherapy knowledge and skills

Requirements

• Recognised Degree in Physiotherapy
• Good communication and interpersonal skills
• Service oriented and customer focused
• Team player
• 1-3 years of relevant work experience and full AHPC registration preferred

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

You will work closely with the team lead on bundled payments, Population Health Financing (including Capitation) and Healthier SG enrolment initiatives. Your responsibilities include ensuring fair distribution of funding to all affected institutions for bundled payments, analysing bundled episodes using various data sources to simulate financial sustainability, and highlight actionable insights for improvement and change.

You will provide key value-added support to the clinical and operational partners in the bundled payments framework. Additionally, you shall assist the team lead in developing financial policies to support Population Health projects which are closely aligned with bundled payments implementation and Capitation. You will explore funding of Healthier SG enrolment incentives in order to meet the long-term objectives and vision of Population Health. To better support the analytical demands of Population Health Financing and Bundled Payments, you will streamline data-mining processes and leverage data technologies innovatively.

Requirements:

• Degree in Business Administration, Engineering or Accounting with cross-disciplinary knowledge/ prior experience working with Healthcare Data, with at least 3 years’ relevant working experience in Finance/Business Administration or Data Analytics field
• Prior experience in management accounting, reporting, costing, financial modelling and multi-variate analytics
• Prior experience in a healthcare setting is preferred
• Able to work in a dynamic and fast-paced environment
• Proficient in Microsoft Office applications (Word, Excel, Powerpoint), SAP, with some knowledge of data manipulation and visualization applications, such as Tableau, Power BI, Power-pivot DAX, or Python
• Passionate about working with transformational policies, healthcare strategy, and using data sets and BI techniques to mine and uncover new actionable insights
• Resourceful and think out of the box
• Self-motivated with a can-do attitude and willingness to take up challenges

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will collaborate with the clinical leads and planning teams to support the informatics requirements for ongoing operations and development of new services and capabilities, as well as to promote patient safety and increased productivity. Your responsibilities will include working with internal and external stakeholders to develop the informatics requirements in line with the development of hospital services and operational plans, coordinate workflow simulations based on various scenarios to test new models both virtually and on physical prototypes, develop procurement and resourcing plans to support assigned projects, and support operational readiness, activation and transition (ORAT) plan of the hospitals.

Additionally, you will supervise and ensure effective performance of staff, motivate, and manage staff in the delivery of services as well as to facilitate coordination meetings with various project stakeholders and the reporting to the Hospital Planning Committee.

Requirements

• Bachelor’s degree in Computer Science, Informatics or Engineering is preferred
• Minimum 8 years of related work experience, with at least 2 years in local hospital operations
• Knowledge & skill in project management, demonstrated proficiency in technology implementation strategies, would be a strong advantage
• Ability to manage a high performing team
• Team player with excellent planning, analytical and communication skills
• Possess critical thinking skills and willing to think outside of the box
• Able to engage various stakeholders in a fluid environment and a growing organisation
• Ability to work under pressure and adapt to challenging conditions
• Action-oriented, highly motivated and target-focused

Overview

Admission and Service Centre (AASC) has a team of financial counsellors who provides timely and accurate financial estimates information on patient’s hospital stay based on treatment or procedure. The role requires you to conduct bedside financial counselling for admitted patients in a consistent and comprehensive manner on estimated/ interim/ finalised medical cost. You will need to assist patients to understand and source for their financing options to reduce their upfront cash burdens by empowering patients to make informed decisions on the level of medical services based on their affordability.

Job Responsibilities

You will be responsible for the following:

Financial Counselling /Admission

• Conduct financial counselling to patient/NOK on the estimated hospital bills, available subsidies and schemes and various modes of payment.
• Assist patients to complete the various modes of payment forms.
• Refer appropriate cases to Business Office/Medical Social Worker for financial assistance schemes that patient may be eligible for.
• Ensure proper documentation and follow up is done for all inflight cases until patient discharge.

Patient Billing Matters

• Assist patients/NOK in their billing enquiries.
• To collect deposits, payments and handle any outstanding bills for eligible patients, or for other items ordered/applied by medical team such as rehabilitation items, mobility aids etc.
• Perform settlement for NETS / Credit Card transactions daily for patient outstanding payments.

Handling and processing of National forms (NEFR/MCAF/MT)

• To be able to explain and advise patient and their NOK on the various forms and the necessary proof of documentation needed.
• To ensure the original hardcopy of MCAF M/NEFR forms are submitted and send back to MOHH timely.
• To ensure SAP system is updated whenever these forms are consented by patient.

Other Responsibilities

• Perform daily housekeeping of the reception areas and workstations to maintain a professional image and neatness of the workplace.
• Reply emails received in the AASC email account daily.
• Ensure all e-BARFs and merge request cases are raised timely and correctly within the department.
• To manage the department supplies inventory.
• Involve and engage in ad-hoc projects as assigned by Reporting Officer.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Strong analytical, communication and interpersonal skills with positive “can do” attitude.
• Team player with natural ability to interact with healthcare team of all levels.
• Pleasant disposition, approachable, independent worker, have initiative and drive to resolve issues.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.
• Able to perform 3 rotating shifts (includes night shifts, weekends, and public holidays).
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Overview*

The Healthcare Redesign department (HCRD) is responsible for driving technology-enabled care transformation in Alexandra Hospital, to deliver quality healthcare that is safe, efficient, and value-driven. We will be launching a new digital health service that will leverage on wearble technology data to provide digital health coaching.

We are seeking a highly motivated and experienced Care Coordinator (Digital Health Coach) to join our team. The Care Coordinator (Digital Health Coach) will be responsible for providing virtual coaching and support to individuals looking to improve their health and wellness.

Job Responsibilities*

You will be responsible for the following:

• Conduct initial consultation with participants using data gathered from a digital health platform
• Create and implement personalized health plans that are aligned with lifestyle goal(s) set by General Practitioner (GP) utilizing digital tools and resources
• Use data and analytics to track participant progress and adjust plans as needed
• Monitor participant adherence to the program and encourage continued participation
• Provide ongoing support and guidance to participants through virtual coaching sessions and personalized nudges
• Communicate effectively with participantss via phone and nudges
• Maintain accurate and confidential client records
• Consolidate and routinely update the list of exisiting acitivties available within Queenstown community and amongst partners
• Stay up-to-date with the latest digital health technologies and trends

Requirements*

Diploma equivalent professional qualifications in Nursing, Social Work, Allied Health, Health Services Management, Health Management & Promotion, etc

Those with Nitec in Nursing and has relevant working experience in clinics will be considered.

• 1 - 3 years of experience in healthcare and/or community health setting in Singapore is preferred.
• Strong team-player, with natural ability to interact with patients/ residents, healthcare team and community partners of all levels.
• Self-motivated and able to work independently and manage a high volume of clients
• Organised with strong problem solving and analytical skills
• Strong communication and interpersonal skills. Ability to use local languages and dialects will be an added advantage
• Passion for health and wellness and desire to help others improve their well-being
• Strong understanding of health and wellness principles and ability to apply them in a virtual setting
• Willingess to learn and adapt to new technology
• Proficiency in MS office, including Word, Excel, Powerpoint and Outlook
• Motivation interviewing and/or Health Coaching certification is a plus

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview*

Reporting to the Project Manager, you will be involved in a multi-site cohort Human Biomedical Research study. You will be based at outpatient clinics across NUHS, at Alexandra Hospital or National University Polyclinics. You will be primarily responsible for subject recruitment and other research deliverables for the studies. You will work closely with the research team and the Principal Investigator of the study.

Job Responsibilities*

You will be responsible for the following:

1) Subject Recruitment and follow up

• Be involved in subject recruitment, scheduling and data entry. Screen patients based on study eligibility, and communicate the study aims to potential subjects in layman terms.
• Obtain consent taking, administer study questionnaires and follow-up on study participants.
• Work closely with research team, clinicians, clinic staff and other relevant internal departments to ensure research study needs are met.
• Able to work on tight timelines, set sensible targets and achieve research deliverables.

2) Research Documentation / Administrative duties

• Conduct research study activities like patient recruitment, data collection and data management.
• Assist in data collection from electronic health records.
• Set up and maintain study investigator files, including records of consent taken and blood collection.
• Maintain study records in databases such as Redcap and in electronic health record systems.
• Responsible for maintaining strict adherence to research protocols i.e., HBRA.
• Liaise with investigators, clinicians and laboratory team to set up clinical workflows at multiple clinical departments for research recruitment.
• Prepare necessary documentation for audit purposes.
• Coordinate the submission of new IRB applications, study amendments and annual reports.
• Maintain the highest standard of professional conduct and record keeping in accordance with hospital policies, ethics requirements and local regulations.
• Assist with any other duties of a similar nature that are delegated by the PI.

Requirements*

• A diploma or equivalent in qualifications in Science/ Public Health/ Social Science with 2 years relevant experience.
• Bachelor Degree in Science/ Public Health/ Social Science with 2 years relevant experience
• Fresh graduates are welcome to apply.
• Able to adapt in a fast-paced environment, with a strong focus to meet research deliverables and targets.
• Strong interpersonal and communication skills. Leadership and accountability to tasks is very desirable.
• Independent and mature. Able to work independently, as well as in a team.
• Meticulous, well-organized and able to multi-task
• Ability to work in an interdisciplinary environment with different groups of stakeholders.
• Bilingual preferred (fluent in Mandarin/Malay/Tamil).
• Willing to travel between the Hospitals and external study sites as part of his / her work.
• Work Hours: Monday to Friday, 8:00AM to 4:30PM, and Saturday, 8:00AM to 12:30PM, are required.
• Knowledge of Good Clinical Practice (GCP) guidelines and the Human Biomedical Research Act (HBRA)

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Job Purpose:

The Deputy Director, Healthcare Redesign Department, is responsible for driving the implementation and adoption of technology-enabled care transformation within Alexandra Hospital. Reporting to the Clinical Director, the Deputy Director will work closely to provide intellectual and organizational leadership and to build the capabilities to execute the department’s strategic goals.

Key Responsibilities:

1. Leadership and Strategy:Provide leadership in the development and execution of strategic initiatives aimed at transforming healthcare delivery through innovative technology.
   Collaborate with the Clinical Director and other stakeholders to align departmental goals with the broader objectives of Alexandra Hospital.
   Oversee the translation of clinical research and innovation into practice and policy, focusing on pragmatic and effectiveness-implementation hybrid trials.
   
2. Stakeholder Engagement:Engage with a diverse range of internal and external stakeholders to build capacity within the health system for the effective implementation of technology-enabled care models.
   Facilitate collaboration across various departments and with external partners to ensure the successful adoption of new care models.
   
3. Project Management:Lead the planning, execution, and evaluation of projects related to healthcare redesign, ensuring that they are completed on time and within budget.
   Manage cross-functional teams, ensuring clear communication and coordination across all project phases.
   Develop and implement methods for monitoring and evaluating the effectiveness of care transformation initiatives.
   
4. Data and Knowledge Management:Strategize the use of clinical and administrative data to generate real-world evidence that informs practice, policy, and research.
   Lead efforts in knowledge translation, ensuring that data-derived insights are effectively communicated to inform clinical decision-making and policy development.
   Oversee the development of clinical guidelines and evidence synthesis to support healthcare transformation initiatives.
   
5. Education and Capacity Building:Establish and manage programs for education and capacity-building within the hospital, ensuring that staff are equipped to engage with and implement new technologies.
   Provide mentorship and guidance to team members, fostering a culture of continuous learning and innovation.
   

Qualifications:

• Advanced degree (Master's or Ph.D.) in Healthcare Management, Public Health, Health Services Research, or a related field.
• Over 15 years of experience in healthcare administration, research, or a related field, with a focus on healthcare system performance and innovation.
• Proven track record in leading cross-functional teams and managing large-scale healthcare projects.
• Experience in health system performance strategy, particularly in the context of translating research into practice.
• Strong communication skills and the ability to engage with stakeholders at all levels.

Skills:

• Strategic thinking and leadership
• Project management and organizational skills
• Strong analytical and data interpretation skills
• Knowledge translation and evidence synthesis
• Stakeholder engagement and collaboration

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.