Overview

Under the National University Healthcare System, the department is setting up the NUHS Institute of Clinical Quality and championing clinical quality and patient-centred care across the Group. You will support the functions of the department in the developing, implementing plans and initiatives to achieve quality and patient safety across the cluster. In carrying out the various duties, you will be required to work very closely including with the senior management, medical professionals, administrators, support staff and related external stakeholders.

The incumbent is to oversee the smooth operations and quality initiatives of the department and, the deputy director has a very important role to keep the office running and ensuring it achieves its objectives.

Job Responsibilities

• Works closely with and assists the HOD to oversee the strategic plans of the office and translate goals into action items.
• Develop and implement strategies for improving patient experience and service quality
• Oversee the strategic framework and keep track of progress of programmes in all the strategic fronts across the cluster.
• Monitor the finances of the office and take charge of all official interactions with external partners, stakeholders, and vendors.
• Manage the performance matrices and BSC commits.
• Responsible for the office communications by helping to curate communications from the office and work closely with the group and institutional communication leads.
• Manage and lead other projects where assigned.

Job Requirements

• Bachelor’s degree, preferably in a healthcare related discipline. Master’s degree strongly preferred.
• Minimum 15 years of relevant work experience in related organisations in large scale project coordination work.
• Good organizational development skills and preferably with good knowledge of the public healthcare setting, experience and familiarity is an important and useful attribute
• Relevant communications experience (preferably in healthcare setting) is an advantage.
• Proven people management experience with excellent interpersonal and communications skills, particularly in written communications.
• Ability to think and work strategically.
• Ability to multi-task in a fast changing environment and work under tight timelines.
• Excellent knowledge of MS Excel, MS Powerpoint tools for data analysis, building charts, etc.
• Good numerical sense with analytical skills, meticulous and a strong problem-solver.

#L1-RT1

Elin Dance Studio is a vibrant and dynamic fitness studio dedicated to providing exceptional bungee fitness experiences. We are seeking a passionate and results-driven Marketing Executive to join our team and help us expand our reach and engage with our community.

Job Responsibilities:

• Develop and implement innovative marketing strategies to drive growth on our social media platforms and website.
• Create captivating content that resonates with our target audience and encourages engagement.
• Manage and execute marketing campaigns effectively, from planning to execution.

Job Requirements:

• Minimum Diploma or Bachelor's degree in Marketing, Business, or a related field.
• At least one year of experience in marketing or social media, including content creation and advertising.
• Strong understanding of social media platforms and analytics tools.
• Creative mindset and passion for marketing.
• Team player with a positive and motivated attitude.
• Reporting to Chinese supervisor and Work mainly in English. Knowledge of Mandarin Chinese and English is essential.

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

Understanding the pharmaco/ nutrico/ toxicokinetic behaviour of drugs, chemicals and food ingredients is a fundamental step in assessing the efficacy and safety of these materials. It can be challenging to study such substances directly in human subjects, while animal models lack direct translatability to humans due to inherent differences in species biology. One promising strategy is the use of physiologically-based pharmacokinetic (PBPK) modelling to predict the local tissue and systemic exposure of these substances. We have developed in-house in vitro and in silico tools to model chemical absorption, distribution, metabolism and excretion (ADME) in humans using data generated from in vitro assays. We apply these tools to predict pharmacokinetic profiles in different settings, ranging from oral or transdermal administration to studying special populations such as pregnant women, for a variety of substances including pharmaceuticals, food ingredients, environmental contaminants, essential micronutrients and microbial metabolites. These capabilities are further enhanced with state-of-the-art, enabling technologies such as the SHIME® intestinal digestion simulator and spatial mass spectrometry imaging.

The candidate in this position will be expected to be involved in the following activities:

• Literature search to extract relevant ADME data for chemicals of interest.
• Perform in vitro absorption, transporter, metabolism, fraction unbound and other related ADME assays.
• Quantify membrane protein, metabolic enzyme and xenobiotic concentrations within biological samples using liquid chromatography-tandem mass spectrometry (LC/MS/MS) instruments.
• Integrate appropriate in vitro and in silico data into PBPK models to predict the ADME of chemicals.
• Develop new and/or improve features of in-house models, including pharmacodynamic modelling.
• Write scientific grant proposals, maintain laboratory notebooks, prepare scientific reports, presentations and manuscripts.
• Supervise and train students and interns.

Qualifications

• PhD in Pharmaceutical Science, Life Sciences or equivalent.
• Strong understanding of ADME and pharmacokinetic concepts is essential.
• Prior experience in in vitro ADME assays and analytical mass spectrometry workflows is desirable.
• Prior experience with PBPK tools such as Simcyp®, GastroplusTM, PK Sim, Matlab/ Simbiology or other models is desirable.
• Able to work in a multi-disciplinary team, possess strong organizational and project management skills, demonstrate initiative and able to work independently.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Set the standard for healthcare with the National University Health System, a world-class academic health system comprising the Alexandra Hospital, National University Hospital, Ng Teng Fong General Hospital, National University Polyclinics, National University Cancer Institute, Singapore, National University Heart Centre, Singapore, National University Centre for Oral Health, Singapore and Asia’s leading medical schools, the NUS Yong Loo Lin School of Medicine, the NUS Saw Swee Hock School of Public Health and the NUS Faculty of Dentistry, NUHS is perfectly placed to help you transform the patient experience and your career.

The Departments are seeking candidates who are highly motivated and willing to join us for a challenging and fulfilling appointment as Associate Consultants.

As an Associate Consultant, you will be required to carry out the duties as directed by the Chairman, Medical Board and Head of Department in accordance with the policies and guidelines set by the NUHS and the Ministry of Health (MOH).

• Active in clinical practice;
• Possess basic medical and postgraduate qualifications from the accredited medical universities or medical schools which are registrable with the Singapore Medical Council;
• Must be successfully registered with the Singapore Medical Council and accredited by the Specialist Accreditation Board, Ministry of Health;
• Able to work independently with demonstrated competence in managing patients in a multi-discipline environment; and
• Confident, takes initiatives and a good team player

Description

Set the standard for healthcare with the National University Health System, a world-class academic health system comprising the Alexandra Hospital, National University Hospital, Ng Teng Fong General Hospital, National University Polyclinics, National University Cancer Institute, Singapore, National University Heart Centre, Singapore, National University Centre for Oral Health, Singapore and Asia’s leading medical schools, the NUS Yong Loo Lin School of Medicine, the NUS Saw Swee Hock School of Public Health and the NUS Faculty of Dentistry, NUHS is perfectly placed to help you transform the patient experience and your career.

The Departments are seeking candidates to join our fellowship programmes as Clinical Fellows.

As a Clinical Fellow, you will undergo the approved training programme by the Singapore Medical Council.

Job Requirements

• Active in clinical practice for 3 years preceding the application of medical registration with Singapore Medical Council;
• Possess basic medical degrees from an accredited medical university or its medical school, preferably with a postgraduate diploma or medical degree;
• Possess a 12-month of completed housemanship/internship postings;
• Possess a 3-year post housemanship/internship clinical experiences;
• Fulfil the English Proficiency requirements of Singapore Medical Council, if basic degree is not in English medium;
• Must be registered with the Medical Council or its relevant licensing authority from the country of practice;
• Must be sponsored by the government, or regional health authority or an appropriate institution (with a full-time employment of 40 hours or more per week) of the home country;
• Must be certified to be of a good standing by the Medical Council or its relevant licensing authority;
• Must be successfully registered with the Singapore Medical Council;
• Must be eligible for the relevant pass and Visa from the Ministry of Manpower, Singapore.

Qualifications

• MBBS or equivalent basic medical degree and/or
• Postgraduate qualifications relevant to the department’s specialty or nature of clinical training

Join us help transform the healthcare landscape in Singapore! We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co-create with us.

As a Associate Executive for NUHS@Home, you will play a vital role in the coordination and management of our patients' care. We're looking for people with new ideas and a can-do attitude. People who are willing to think outside the box and embrace innovation. People who never give up and are always striving to improve. If you're a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you.

Job Responsibilities

• Raise Purchase Request and manage the storage and usages of services, equipment, general supplies and medical consumables
• Monitor and track utilisation trends for all supplies
• Assists in the preparation of procurement documents
• Update and maintenance of asset records on a regular basis. Trouble shoot IT issues and/or escalate to relevant parties
• Correspond with internal and external stakeholders to verify and ensure timely and accurate processing of monthly invoices
• Support on-boarding and off-boarding processes, handling administrative tasks such as coordinating paperwork, apply relevant resources, set up work station, updating relevant records and any other relevant ad hoc activities
• Support planning of manpower roster and verification of monthly timesheets
• Undertake additional administrative tasks as required (i.e data entry, providing general office support

Requirements

• Diploma in any discipline
• Computer literate
• Enjoy doing hands-on work and likes to be on the ground to handle matters
• Organised and meticulous
• Able to cope with and work in a fast paced environment
• Must be a good team player with positive work attitude and able to work independently
• Prior knowledge/working experience in a hospital setting is an added advantage

Overview

Reporting to the Head, Insight and System, RHS Office (RHSO), the appointment holder will help to manage and support the development of digital engagement plans and projects with HealthierSG (HSG) Customer Relationship Management (CRM) system and learning management system. The appointment holder will also support data governance and protection in RHSO.

Job Responsibilities

You will be responsible for the following:

1. Digital engagement with HSG CRM

· Establish a digital strategy for the residents in NUHS cluster using HSG CRM

· Responsible for business-as-usual operations of the CRM

· Monitor progress and update to management on a periodic basis

· Support the HealthSG Taskgroup meetings.

· Support NUHS teams in running campaigns according to NUHS Comms editorial calendar, and NUHS event calendar

· Manage stakeholder engagements to adjust and implement changes to the operational workflows and service delivery for better outcomes

2. Development of RHSO Learning Management System

· Define the strategy and roadmap for RHSO’s learning management system (LMS).

· Devise and optimize workflow processes

· Engage and support stakeholders, perform requirements gathering and ensure operational feasibility.

· Perform procurement of LMS (new or renewal) including contracts and agreements review with internal and external stakeholders.

· Responsible for business-as-usual operations and managing of resources (manpower, budget, etc) for RHSO’s learning management system.

· May include use of multimedia and digital software in graphic design, video editing, web/UI/UX development and animation creation.

3. Data governance and protection

· Work with data protection leads from other Divisions to ensure RHSO compliance with Personal Data Protection Act (PDPA) and MOH’s data-related policies and initiatives

· Provide support/ advice on enquiries from other Divisions for use-cases or initiatives that would require data related actions (e.g. storage, transfer, encryption).

· Provide incident management advice and/or support as needed and ensure that data incidents and breaches are responded to and managed effectively.

· Review Data Sharing Agreements that may be entered into between RHSO and other organizations when needed

· Plan and develop training and communications materials for RHSO staff

Requirements

· A degree from a recognized university, with minimum 7 years of relevant working experience, preferably within healthcare industry

· Relevant working experience in product management for IT or learning management systems (2 years min), with previous deployment of educational IT resources as a plus

· Experience in managing interactions and integration across different departments/teams

· Proficiency in the domain of data protection, data governance and PDPA obligations

· Good interpersonal, written and verbal communication skills

· Previous experience in UI/UX development, digital design, animation and video editing work as a plus

OVERVIEW OF ROLE

Perfume creation is an essential element of the product development process at Procter & Gamble. Our Beauty Brands, ranging from Hair Care, Body Care and Skin Care, are used by Billions of consumers around the world and have some of the most iconic & irresistibly delightful fragrances in consumer products.

Developing a superior fragrance for a P&G product requires a combination of strong scientific and artistic skills, understanding of our brand equities, consumer needs, as well as mechanistic understanding P&G's technologies.

If this sounds exciting to you, read on!

YOUR TEAM

At the Singapore Innovation Center, you will be part of a passionate team of Perfumers and Perfume Designers with expertise across Categories and Regions. You will have the opportunity to work in multi-functional teams and engage with both internal and external partners.

HOW SUCCESS LOOKS LIKE

The successful candidate will undergo a comprehensive 1-2 years' P&G perfumery program that includes a detailed understanding of the fundamental science and technology of perfumery as well as formulation strategies. In this role, achieving success can be described as below:

• Contribute to category growth through irresistible superior fragrances for Asia Beauty Care products.
• Develop Mastery in regional consumer’s scent needs and preferences. Discover insights in perfume formulation that are broadly re-applicable.
• Develop and expand scientific models and tools that enable creation of new consumer winning perfume formulations.

KEY RESPONSIBILITIES

• Create irresistibly superior fragrances for our Beauty Care products based on technical briefs from the Category teams.
• Participate in olfactory evaluations of fragrances at consumer relevant touch points with perfume designers.
• Generate and interpret data that will help develop fragrances, solve problems, and make discoveries against project needs and problem resolution.
• Solve technical challenges typically encountered during the creation of fragrances for P&G products.
• Develop cross-functional networking skills for reapplying knowledge (methods, perfume, technologies) across categories.

QUALIFICATIONS

• Master’s degree in Science or Engineering with a strong aptitude for chemistry or related areas.
• 3 years formal training / experience in Perfumery. Experience / understanding of Asian consumers olfactive preferences and consumer goods market.
• Strong passion for the art and science of perfumery often measured by the predilection for perseverance, persistent scientific approach as well as evidence of aesthetic intuition.
• An acute sense of smell. You must pass an odor acuity test to determine the abilities to discriminate odors and build odor memory. This will be reviewed and/or monitored by a Senior or Master Perfumer.
• Demonstrate a strong creative talent and a passion to use this creativity on the job, and ability to immerse in new subject matter, be self-motivated, learn quickly and develop mastery, perseverance and resilience in the face of challenges and failure.
• Passion for getting into the lab, developing perfume formulas through careful experimentation and identifies ways to improve and accelerate perfume creation through modeling and Digital capabilities.
• Strong leadership, collaboration, presentation & communication skills (oral & written communication) to work with people from different cultures and levels, both internally and externally, to bring out the best skills and capabilities in pursuit of winning perfumes.

ABOUT US

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Goodness Beauty Pte Ltd is a renowned beauty and wellness company dedicated to providing exceptional services and products tailored to enhance our clients' natural beauty. We are currently seeking passionate and skilled Massage and Facial Therapists to join our team. As a Massage and Facial Therapist, you will play a vital role in delivering a range of therapeutic treatments that promote relaxation, rejuvenation, and overall well-being.

Responsibilities

• Perform a variety of massage techniques, including Swedish, deep tissue, and aromatherapy massages, to alleviate tension and stimulate circulation.
• Administer facials, such as cleansing, exfoliating, and moisturizing treatments, to improve skin texture and appearance.
• Educate clients on the benefits of massage and facials and recommend personalized skincare regimens.
• Maintain a clean and organized treatment room, ensuring all equipment and products are sanitized and ready for use.
• Assess clients' medical history, allergies, and specific concerns to customize treatments accordingly.
• Provide exceptional customer service by addressing client needs and concerns in a professional and compassionate manner.
• Stay updated on the latest massage and skincare trends, techniques, and products through continuous education and training opportunities.

• Proven work experience as a Massage and Facial Therapist.
• Certification or diploma in Massage Therapy.
• Strong knowledge of various massage techniques and skincare products.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Exceptional customer service skills and a genuine passion for helping others.
• Flexibility to work evenings, weekends, and holidays as required.

• $2,500 - $5000 | 有竞争力的薪酬加小费
• Good location @ Raffles Place MRT
• Flexible scheduling | 灵活的工作时间安排
• Professional development opportunities | 专业发展机会
• Welcome SC , PR , LTVP+ & Malaysian female preferred

Skin Health Scientist

9 months contract, Cover maternity leave.

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class US Consumer company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an American consumer health company. It is the proprietor of well-known consumer brands. They combine the power of science with meaningful human insights to empower people around the world to live healthier lives

What will you do

Technical support for Skin Health product design end to end, encompassing New Product Development and Life Cycle Management of our products. Collaborate across R&D and cross functionally to ensure that all product development success criteria are met, inclusive of all internal and external quality and regulatory requirements, ensuring the product experience, both sensory and efficacy, meets the needs of the consumer and meeting the overall project milestones to enable on time delivery.

Key Responsibilities

Maintain a safe and healthy work environment that complies with the company’s policies.

To complete the following tasks under the supervision of a senior team member:

• Prepare the research timeline and progress reports based on the overall project timeline
• Coordinate new product development plan.
• Prepare laboratory prototypes and monitoring of lab stability
• Coordinate with process development team in preparation for process scale-up
• Leverage technical, clinical data for claim support substantiation and partner up with relevant stakeholders on the ideation
• Support product demo development to visualize claims, PR events for commercial activation
• Proactive and timely communication with the management of the project and R&D Department (which includes direct management and the Franchise team) on the progress of the project, as well as raise potential risks and their associated mitigation plans.
• Accurately record experimental findings.

Required Qualifications

• Bachelor's degree or higher in Material Science, Chemistry, Chemical Engineering, or other related Areas
• Minimum 1 year of experience in areas of product/ process development, preferably in consumer products and in a manufacturing environment

On top of a competitive base salary, the company offers excellent career and training opportunities, attractive benefits, and bonus schemes.

Interested parties, please click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Duties & Responsibilities:

• Contribute to Sub-WSH Committees and provide support for key committees' activities, such as inspection, audit, promotion, training, circulation, etc.

• Contribute to Security Management, including operations, facility compliance, and system compliance.

• Assist in ensuring compliance with ISO45001 and bizSAFE requirements.

• Attend site coordination, meetings, patrols, and other related activities as required.

Added advantage

• Environmental knowledge in building energy conservation, waste management, monitoring, and promotion.

• Experience in building fire protection system, fire and emergency program.

• Experience in Business Continuity Management (BCM).

Requirements:

• Diploma/Bachelor's Degree in Engineering and SSHE related with min 3 years of relevant experience.
• Team player, good interpersonal and communication skills, able to work independently
• Good knowledge in Workplace Safety & Health Act, ISO45001, ISO14000, Security Management Systems
• Candidates with Fire Safety Manager certificate would have an added advantage.
• Candidates must be comfortable with high travel frequency to other job sites, including Jurong Island.

About the role

Reporting to the Head of Vertical - Beauty, the Regional Key Account Support Intern will be part of the Beauty vertical and will be responsible in providing support for various marketing, communication and projects in the region. This 6-months full-time internship commences Dec 2024/ Jan 2025.

What you will be doing

• Collating of monthly Beauty reports from all entities
• Support the maintenance of Beauty vertical's SharePoint and updating of Beauty's ASPAC deck
• Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business
• Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparency
• Maintain acceptable Health, Safety and Environmental risk levels in his/her area of responsibility
• Ensure the compliance with applicable legal requirements

The successful candidate

• Degree or Diploma in Business, Marketing or Communications preferred
• Strong proficiency in English (written & spoken)
• Analytical, with ability to translate complex requirements and data into effective solutions
• Strong marketing, project management and organizational skills
• Takes initiative and able to to work independently
• Advanced in MS Excel, Word, PowerPoint, MS Visio, MS Project

1. Job Purpose

Assist the DDI team to provide basic care for patients in inpatient and outpatient settings.

1. Duties and Responsibilities

2.1 Primary Responsibilities and Duties (80%)

Outpatient setting

• Assists in the day to day operation by performing the following duties
• Provide instruction for patients to change before procedure
• Assist patients in the change room as whenever help is needed
• Assist in lifting, moving and transporting patients
• Assist patients to procedure room
• Attend to patients’ queries appropriately.
• Assist to manage the queue and escalate to supervisor when necessary
• Maintain clean and safe environment
• Change the linen in the procedure room every morning and ensure sufficient blankets in the rooms.
• Monitor usage and disposal of the gowns and replenish daily

Inpatient setting

• Assist to call house-keeping for terminal cleaning or disinfection of the room
• Give and remove/assist toilet/bedpans and urinals to inpatients
• Answer patient’s call bell and render assistance to patient
• Provide good patient care and be attentive to their need
• Help to observe changes in patient’s condition, and escalate as whenever necessarily.
• Assist radiographers / nurses in patient transfers in the procedural area.
• Prepare patients for imaging/procedures (e.g. risk factor screening, change patients)
• Conduct on-the-job training (OJT) for new healthcare assistant (HA).
• Keep good record and adhere to Patient Data Protection guidelines
• Assist in the inventory stock tracking and monitoring, by topping up the supplies in the ultrasound room and inform the supervisor if the stocks need to be replenished.

2.2 Secondary Responsibilities and Duties (20%)

• Maintain general housekeeping of procedure areas.
• Perform any other duties as assigned by radiographer in-charge / radiographer on duty supervisor.

1. Job Specification/Requirements

• Preferably GCE N levels and above
• Responsible with good interpersonal and communication skills
• Have initiative and is a team player

COMPANY BACKGROUND

KosmodeHealth Singapore is on a mission to expand access to health from nature by enabling business to repurpose food processing wastes for human nutrition & human health.

Anchored on a Triple and Technology Platform, KosmodeHealth overcomes issues of high cost of quality plant extracts for functional food development with proprietary Plant Extraction Know-How in the AgriFood Industry; and the issues of high cost and risk of animal protein biomaterial in the 3D Cell Culture sector with Plant Protein Composite (PPC™) Bio ink formulation technology and proprietary precision-controlled 3D Scaffold printing methodology.

Kosmode Health has two business verticals:

Agrifood Vertical: Anchored on our core plant extraction expertise, KosmodeHealth extracts proteins and fiber from Food Processing Wastes or Spent Grains, for formulation into functional food to meet nutritional needs of the Asian population. Our innovation in sustaining health of people without compromising health of the earth is evident in the creation of W0W® Noodles - the world’s only functional food clinically validated to have ‘0’ Glycemic Response, from Barley Protein Fibre extracted from Spent Barley Grains, a by-product of beer and malt production.

Biomedical, 3D Cell Culture segment: Protein isolates, repurposed from food processing wastes, are formulated into Plant Protein Composite (PPC®) bio-ink, the primary component for printing of 3D plant protein scaffolds (e.g. PPC® scaffold) that can be customised to meet growth requirement of diverse range of cells and tissues.

Role Overview

The production/operations coordinator reports to the Factory Manager and is responsible for overall factory management and efficiency of manufacturing processes. This role involves overseeing daily manufacturing activities in the Pilot Plant Factory, sales & logistics operations to ensure production efficiency and timely order fulfilment.

Specific tasks include:

Factory Production

· Manufacturing of functional ingredients, premixes and functional food.

· Factory equipment process optimization, procuring new equipment

· Facility management including all needed certification and licences

· Planning of production schedule through coordinating equipment, labour, and material availability.

· Support development of streamlined supply, manufacturing, ordering & delivering process to achieve maximum efficiency when fulfilling customers' orders.

· Troubleshooting of production issues to minimize delays in production.

· Upkeeping of production records for traceability

· Implement strict sanitization and cleaning procedures after each production while monitoring the production area hygiene and cleanliness

· Setting up cleaning and the maintenance schedule to ensure machinery/equipment are in working condition.

· Adhering to safety measures while operating machineries and equipment

· Establish of any new processing Standard Operating Procedure

· Provide support and coordinate logistic activities of product goods

· Co-ordinate activities and stakeholders to ensure satisfactory delivery of contract services and in-house development projects.

Operations

· Packing of products, arrangement of logistic for orders fulfilment.

· Support sales operation, logistic.

· Participate in business development, marketing and customers’ acquisition activities.

· Operate business processes and systems (eg. HR, finance, admin) to ensure operational efficiency.

1. DESIRED CANDIDATE PROFILE

Academic Qualifications and Availability

· Polytechnic Diploma in Food Science & Technology/Chemical Engineering/Bioengineering/Chemistry/BioChemistry/or any other engineering discipline.

· Relevant NiTEC training with relevant internship/working experience can be considered.

Skills and Experience

· Good commandment of English.

· Strong interpersonal and communication skills.

· Problem Solving skills

· A resourceful, self-driven team player who is able to work in a highly collaborative, cross-functional working environment.

· Good personality with can do attitude.

· Possess experience in machinery maintenance and ability to trouble electrical issues

You will assist the supervisors in the management of the inventory (drugs and consumables), topping up,repackaging of drugs and be involved in the automati on processes. You will maintain the general cleanliness of thepharmacy premise and provide assistance to the operati onal supervisors.

Job Responsibilities 1. Housekeeping

• Perform housekeeping at pharmacy counters, tables, cashier counters, display shelves etc daily.
• Perform general housekeeping acti viti es in the pharmacy (e.g. clearing carton boxes).

2. Inventory Management

• Receive and check that goods are delivered in good conditi on.
• Distribute pharmaceuti cal items to various secti ons, nursing stati ons etc and ensure properdocumentati on of all stock movements.
• Check and monitor pharmacy inventory.
• Top up of inventory according to expiry dates and to ensure stocks are in good conditi on.
• Record and dispose expired and deteriorated drugs.
• Ensure proper procedures for return of goods to vendors.
• Ensure stocks are kept under appropriate storage conditi ons.
• Perform housekeeping of storage areas
• Pre-packing of tablets/ capsules and loti ons
• Monitor stock level of consumables (e.g. paper, Ziploc bags, plasti c bags etc)
• Assist in cycle count and stock-take preparati ons.

3. General

• Perform housekeeping of equipment including refrigerators and etc.
• Monitor the cleaning works of the ISS team at the Pharmacy premise
• Provide training to new health att endants and storekeepers.
• Involve in work place improvement projects/ acti viti es as and when required.
• Perform any other duti es as assigned by the Reporti ng Offi cer.

Job Requirements

• GCE N or O Level
• 1 -2 years of relevant experience
• Computer literate
• Good team player, self-moti vated and service-oriented

Working Hours

5.5 days' work week (Non-Shift)

Work Location National University Polyclinics (NUP) - West region

Kosmode Health Singapore Pte Ltd , https://kosmodehealth.com/, a National University of Singapore start-up, is a Singapore-based Holding company with a wholly owned subsidiary in Suzhou, China.

Anchored on a Triple Technology Platform, KosmodeHealth overcomes issues of high cost of plant health ingredients for functional food development with proprietary Plant Extraction Technology, and high cost and risk of animal protein biomaterial for biomedical applications with Plant Protein Composite (PPC™) bioink formulation technology and proprietary precision-controlled 3D bioscaffold printing methodology.

The plant extraction expertise has been utilised to reclaim proteins and fibre from food processing spent materials. A range of protein & fibre functional food prototypes has been developed. Amongst which is the only High Fibre Protein noodle with ZERO blood sugar elevation -W0W®Noodles https://www.w0wnoodle.com/.

Having laid a strong foundation, KosmodeHealth is poised for business growth. As we expand our business operations, we seek talents who thrive on solving industry problems, are resourceful multi-taskers with the resilience and perseverance to drive success in a people-centric culture where integrity is the core value and quality a given.

KosmodeHealth has a flat organization structure where team members are responsible for the achievement of set objectives. The candidate should be nimble, action bias, resourceful, adaptable and must have a deep passion to create market impact.

OVERALL JOB SCOPE & RESPONSIBILITIES

Role & Responsibilities

The successful applicant will support the CEO in planning and execution of marketing campaigns, and business development activities. The applicant will also work in close collaboration with Marketing in development & implementation of online marketing programs, including but not limited to website curation, social media presence, SEO, content/blogs creation and related programmes.

This position requires a deep passion in creating market impact with the science & technology Kosmode developed. The ideal candidate should therefore have a science foundation with a creative flair to create layman friendly content and blogs; and develops online and offline marketing campaigns and activities.

Specific tasks include:

• Develop marketing decks, videos and marketing collaterals for corporate & product branding and awareness
• Craft, implement online & offline marketing campaigns to drive market share and the sale of W0W® noodles
• Organize both online and offline marketing events
• Monitor and track progress of events/campaigns using various metrics and report event ROI based on key objectives and metrics.
• Conduct Market and competitors’ intelligence research
• Support development of branding & marcom strategies
• Manage and update corporate & W0W®noodle websites
• Prepare/edit video for social media post
• Design and develop corporate and product collateral that is consistent with corporate and brand positioning
• Design product packaging
• Generate & develop leads for Business Development
• Acquire, keep, grow subscribers and customer base through good subscribers/customers management, engagement and communication.
• Participate in business development activities & customer relations management
• Perform other duties and assist with special projects as assigned.

DESIRED CANDIDATE PROFILE

Academic Qualifications & Experience

• Preferably, 3rd or Final year undergraduate in Business Administration/ marketing, or equivalent, Mass Communication, New Media or a Final year diploma student in Business Administration/ marketing, or equivalent, Mass Communication, New Media
• Able to commit to a 6 months internship (part-time can be considered)
• “A” level/diploma-level passes in biology and chemistry is a strong advantage

Skills and Experience

• Social Media Marketing skills (e.g. Facebook, LinkedIn, Instagram) and up-to-date with trends in social media use.
• Strong research and writing skills; Experience creating social media contents and writing of blogs, from research articles and publications.
• Ability to create engaging, impactful marketing collaterals and social media posts.
• Excellent communicator, skilled in written and verbal communication.
• Experience planning and execution of marketing events and marketing campaigns
• Experience in basic data analytics.
• Graphic design, photography, programming skills and video editing/creation are strong advantages.
• Self-driven resourceful individual with demonstrated ability to work within resource constraints.

Job Description

Marketing & Business Development Manager

About Kosmode Health

Kosmode Health is a deeptech start-up dedicated to expanding access to health from nature by making quality health ingredients affordable to the masses. We achieve this by repurposing food processing wastes for human nutrition. Our mission is supported by three core services: food processing waste valorization, functional food formulation, and the supply of repurposed functional ingredients and ready-to-manufacture functional food premixes.

Role Overview

We are seeking an ambitious and dynamic Marketing & Business Development Manager to drive business expansion and establish brand leadership for our w0w(R) brand. This role is crucial in setting the standard for sustainable functional food derived from repurposed food processing wastes, inspiring food manufacturers to engage with KosmodeHealth's services and products.

Key Responsibilities

Business Development

- **Strategy Development:** Formulate and execute a comprehensive business development strategy focused on financial gain and market expansion.

- **Market Research:** Conduct research to identify new markets and customer needs, and develop effective sales solutions.

- **Client Engagement:** Arrange and lead business development meetings with prospective clients to promote KosmodeHealth’s products and services.

- **Sales Growth:** Drive sustainable financial growth by boosting sales and forging strong relationships with new and existing clients.

- **Contract Management:** Prepare and review sales contracts ensuring adherence to legal and corporate guidelines.

- **Performance Monitoring:** Track sales progress, maintain records of sales, revenue, and invoices, and provide feedback and after-sales support.

Marketing

- **Brand Leadership:** Establish and enhance the brand leadership of the w0w(R) brand, setting the standard for sustainable functional food.

- **Promotion:** Develop and implement marketing strategies to promote the company’s products/services, addressing or predicting clients’ objectives.

- **Client Inspiration:** Inspire food manufacturers to engage KosmodeHealth’s valorization and functional food formulation services, and to incorporate our repurposed functional ingredients and premixes into their product lines.

Requirements and Skills

- **Experience:** Proven working experience as a business development manager, sales executive, or a relevant role with a track record of sales growth.

- **Education:** BSc/BA in business administration, sales, marketing, or a relevant field.

- **Skills:**

- Strong knowledge of business and sales growth techniques.

- Proficiency in MS Office and CRM software (e.g., Salesforce).

- Excellent communication and negotiation skills.

- Ability to build and maintain long-term relationships with clients.

- Exceptional project management and organizational skills.

- Enthusiasm for sustainable and functional food products.

- **Market Knowledge:** Deep understanding of market trends, particularly in sustainable food and nutrition sectors.

### Preferred Qualifications

- **Leadership:** Experience in managing sales or marketing teams.

- **Networking:** Strong networking skills and the ability to establish a network of contacts to attract new clients.

- **Problem-Solving:** Sharp problem-solving skills and the ability to adapt solutions for different client needs.

### Objectives

- **Business Expansion:** Drive business expansion by developing new client relationships and exploring new market opportunities.

- **Brand Establishment:** Establish the w0w(R) brand as a leader in sustainable functional food.

- **Client Engagement:** Inspire food manufacturers to engage with KosmodeHealth’s services and products, expanding their portfolios to include sustainable functional food categories.

Join Kosmode Health and be part of a mission to make quality health ingredients accessible and affordable through innovative and sustainable solutions.

• Responsible in the consolidation of management books P&L (Revenue, COGS, OPEX, Headcount)  across Asia-Pacific, Middle East and Africa region
• Provides support in the annual budgeting, long-range planning and forecasting process
• Tracks and analyzes key performance metrics to monitor business performance against targets and identify areas for improvement.
• Collaborates closely with the various department heads and share financial insights on the revenue and OPEX performance control, financial modelling, contract renewals and areas for improvement.
• Prepares the weekly, quarterly revenue forecast, revenue reconciliation and latest OPEX estimates.
• Performs variance analysis and continuously drive forecast accuracy improvements.
• Prepares the monthly financial deck for management reporting and leadership updates to both corporate and internal stakeholders.
• Uploads the budget, forecast numbers and headcount into Hyperion.
• Evaluates the pricing strategy and impact of new contracts and sales promotion.
• Involves in the Hyperion customisation and UAT testing.
• Participates in other projects, such as new business streams as required.
• Supports other ad hoc analysis as needed.

Job Descriptions:

· Performing various skin treatments according to clients’ needs, such as facial/skin treatments.

· Scheduling client’s appointments

· Data entry of client's information

· Keep documentation and maintain client’s files

· Perform pre-treatment and after treatment consultation

· Acknowledge and respond to relevant client’s queries, needs and expectations

· Suggest and promote retail products or additional services

· Stock taking

· Ensure treatment rooms are clean and neat

Requirements:

· Good communications and interpersonal skills

· Well-groomed

· Positive attitude and good team player

· Excellent interpersonal skills, time management and organization skills

· Sale oriented, service oriented and customer focused

· Able to work shifts, weekends and Public Holidays

Interested may drop you resume. Mininum 2 years experience. only for female candiadtes.

About Us

Siena Health is an integrated healthcare company that focuses on making quality healthcare accessible and simple for all. We have thousands of satisfied customers and are pleased to be one of the highest-rated digital healthcare platforms.

Job Description

At Siena Health, the Product Development Executive is responsible for identifying and discovering products that bring benefits to our customers in all aspects of health, skincare and haircare. You will be involved with sourcing and also helping to develop products for us. You will work with operations and closely with counterpart suppliers and the marketing team.

Key Role and Responsibilities

The Product Development Executive will need to be in the know about market trends, consumer insights, and commercial viability of products and is always ready to discover unique products to expand our existing product line. You need to be passionate about supplements and know the difference between magnesium oxide and magnesium glycinate. You're also an outstanding project team player who is able to manage and coordinate our suppliers and marketing team to prioritize and launch products on schedule and within specifications.

You will be playing an active role:

• To maintain a master sourcing list to track potential and existing suppliers comparing lead time, cost, quality, and other specifications.
• To service and develop relationships with existing and potential suppliers.
• To be familiar with the regulatory requirements of products to launch in different markets.
• To relentlessly follow up with suppliers and counterparts, ensure datelines are met and take initiative at work.
• To maintain and check product documentation (ie: Certificate of Analysis, Material Safety Data Sheet, Final Artwork, etc.)
• To handle the procurement of medication, raw materials, packaging material, etc.
• To source for shipping logistics based on budget and lead time available.
• To lead research and generate technical product information for sales & marketing purposes
• To be responsible for expanding market share and exploring new business opportunities including exclusive distribution rights for products
• To manage the forecasting supply and demand of products.
• Be intimately involved with clinic operations

To be successful in this role, you’ll need to be discovery-driven, be proactive, take initiative, and have a keen eye for unique products. You will also need to be knowledgeable in many areas such as different product regulations, logistics, and nutraceutical raw materials.

There is a huge amount of autonomy attached to these roles — we like to hire great people, provide them with the resources they need, and trust them to make great decisions.

This role is a training ground for individuals who will eventually become:

• Product Development Lead and/or Purchase Lead

As we continue our journey of building and scaling Siena Health, there will be opportunities to lead new ventures, markets, partnerships, and new distribution channels.

We’re looking for:

Your Experience

• At least 2 years in procurement / product development
• Experience in healthcare / FMCG / nutraceutical / pharmaceutical industry
• Bachelor degree in Pharmacy

Your Skills

• Ability to speak and write in English fluently
• Excellent interpersonal and coordination skills
• Ability to multi-task, proactive, and take initiative

Why Siena Health?

• We’re one of the fastest-growing healthcare ventures in Asia
• Free annual medical screening and subsidized treatments

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The Centre for Family and Population Research at Faculty of Arts and Social Sciences, National University of Singapore (NUS) is recruiting 2 Postdoctoral Fellows for the project. This research project aims to develop an evidence base on the role of gender inequality in shaping women's health in low and middle-income countries (LMICs). Using the life course framework, it endeavours to illustrate a series of novel pathways linking gender inequality and gender-based adversities with the health and well-being of women in mid and later-life. The project's objectives include research publications on the topic, the establishment of a global research network on gender inequality and later-life health, and the production of a policy document containing a summary of key research findings, research, and data gaps, as well as policy suggestions.

The postdoc will work with the Principal Investigator (PI) and Co-PIs to develop multiple research papers. Job duties include, but not limited to, the following:

• Data management and analyses of survey data
• Draft and submit papers (at least 3 per year), as a co-author, for publication in high-impact scientific journals with the PI and co-PIs on the project
• Develop research briefs for public dissemination (at least 1 per year)
• Assist the PI with project management

Qualifications

Applicants should have:

1. A Ph.D. in a social science discipline from a recognized university, preferably in disciplines such as Sociology, Demography, Public Policy, Public Health, Gerontology or Economics.
2. Research expertise in gender, population health, the study of the life course and family demography.
3. Extensive training in quantitative statistical analyses.
4. Good record of publications
5. Strong written and spoken communication skills.
6. Strong organizational and interpersonal skills

Competencies

• Skills in quantitative research skills such as regression analyses, longitudinal analyses, multilevel modelling, survival analyses among others.
• Excellent writing and strong communication skills in English, including an ability to present research in both academic and non-academic venues
• Meticulous and has good project management skills
• Curiosity and passion to explore new concepts, methodologies and technologies
• Capable of identifying and learning quickly the most suitable tools for the research
• Good team player and ability to multitask effectively

More Information:

Informal enquiries may be made to Dr. Kriti Vikram ([email protected]). Please include a cover letter, full CV and 4 letters of recommendation in your application, out of which one letter must be from the PhD supervisor.

Kenvue is currently recruiting for:

Senior Marketing Manager, Cough, Cold & Digestive Health

This position reports to Vice President, APAC Self Care and is based at Singapore.

Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson’s and BAND-AID® Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours.

Role reports to: Vice President, APAC Self Care

Location: Singapore

What you will do

The Senior Marketing Manager is the regional deployment lead (RDL) for Cough, Cold & Digestive Health portfolio in APAC This role is responsible for managing the portfolio (primarily Codral, Benadryl, Bactidol, Imodium, Microlax, Motilium) across the region to cascade the globally aligned strategy and initiatives with limited shaping and transcreation.

The RDL links the Region to the Global Brand Development Teams on a day-to-day basis.

• Lead a cohesive approach to marketing deployment across clusters/ region, embedding principles of science of brand growth, aligned to Global Growth brand plan.
• Drives above market share growth through increased consumer penetration, leveraging global playbooks and toolkits.
• Develops, coaches, and motivates end to end regional deployment team, embedding, and modelling Kenvue behaviours

Key Responsibilities

Leadership foundations

• Member of regional segment team, executing globally aligned strategy and priority workstreams for the Cough & Cold & Digestive Health portfolio
• Ensuring strong collaboration & participation in Global Growth forum as per defined cadence.
• Responsible for effective cascade of Globally aligned strategy, comms, innovation to region at growth forums
• Responsible for inputs into 3 YR Op plan for non-priority markets in accordance with brand strategic plans
• Act as single point of contact /representative for non-priority markets at the Global BDTs
• Provide consolidated consumer, HCP insights + needs to Global team for consideration
• ‘Red’ flag check with non-priority markets on key global initiatives (ie, regs, DE&I, legal, sustainability)

Brand & connections excellence

• Ensure market /region compliance to globally aligned brand strategy, and positioning for Cough & Cold & Digestive Health portfolio (Codral, Benadryl, Benylin, Motilium)
• Rollout global comms, content, playbooks to markets/clusters in region, editing only for regional nuances as agreed with Global Development Team
• Ensure adoption & execution of SOBG principles across active markets
• Lead cascade of HCP & Influencers strategy, playbook and executional framework, including regional congress, contact & sampling strategy, where relevant for key brands
• Executing within a framework for non-priority markets within a region, prioritize brand building activities as per globally cascaded 3 yr operating plan

Innovation and portfolio excellence

• Rollout Globally aligned innovation, as per stage gate governance & market prioritization
• Lead commercial, cost saving & loss avoidance initiatives, applying Global governance framework
• Ensure adoption of Portfolio Strategy, price, pack architecture, including any RGM, SPM regionally led actions
• Co-ordinate any Master text Artwork amends through Veraciti, adhering to global design guidelines
• Lead on Quality & compliance issues as they pertain to marketing, ensuring effective comms & mitigation plan with cross functional team,
• Regulatory / Advocacy Orgs, manage impact of changes in guidelines, ie, product remediation / required changes
• Lead regional input for executive sales & operations planning, any supply chain opps/issues (ie, OOS, allocation management) & subsequent action plans

Partnering & retail excellence

• Ensure rollout and adherence to created category strategy and shopper toolkits
• Drive key initiatives to meet perfect store metrics, with commercial capability team lead for the region on AP Cough & Cold & Digestive Health portfolios

Putting our people first

• Coach, inspire and develop the end to end cross functional team, ensuring diverse views of the communities and consumers we serve are embedded in our thinking and plans.

Other Duties

• Partners with supply and finance to ensure accurate supply projections and finance commitments.
• Analyse financial and share metrics to support execution of the global brand growth strategies
• Cascade the financial decisions made at the BDT to the clusters and / or markets
• Ensure compliance with marketing budget management across all cost lines as well as contingency management
• Consolidate total AP business performance & insights for Self Care reviews, and external reporting.
• Works in partnership with the cluster and / or local market leadership teams to ensure connectivity to the need state/brand plans.

What we are looking for

Required Qualifications

• Bachelor’s degree in marketing, or related field; Masters degree a plus
• 10+ years of Progressive experience developing and executing successful brand strategies, innovation, and operations with a track record of driving business growth and profitability
• Evidence of having shaped thinking in a complex/multi-factorial environment + making the complex simple.
• Evidence of collaborative shaping with clarity & impact + cutting through swirl + not afraid to make difficult decisions.
• Ability to make clear choices and highly developed prioritization skills.
• Demonstrated business and cultural understanding of the local markets/regions we anticipate will fuel growth + substantial experience working with global teams and cascading globally aligned strategic plans/ initiatives.
• Storytelling, empathy, audience acumen for impact
• Navigating tough times + Stretching personally, with a daring spirit.
• Strong track record of success working with local markets
• Deep understanding of the segment/category (consumer, insights & industry), evidence of managing complex brand portfolios, creating actionable plans and building strong capabilities required to grow our brands across the region.
• Evidence leading/ developing toolkits with consumer & HCP, local market E2E interaction + excellence in brand execution.
• Demonstrated experience managing E2E innovation stage gate processes and milestones, resulting in sustained regional brand growth.
• Understanding and leverage of technology (data, insights, analytics, marcom, AI) to drive better outcomes.
• Experience & Influence in leading regional E2E cross functional teams + Strong Finance Acumen
• Proven experience in managing the complexity of working across numerous time zones, influencing senior level stakeholders, and managing & inspiring team members
• Cycle of success in regional segment role + either worked & lived abroad or deep understanding of multi region and emerging markets.

What’s in it for you

• Paid Vacation, Volunteer Time & More!
• Learning & Development Opportunities
• Employee Resource Groups

Associate Medical Laboratory Technologists (AMLT) are responsible for the daily operations of the laboratory which include phlebotomy, electrocardiogram, spirometry and clinical laboratory work.

Responsibilities

• Perform daily operations of the laboratory
• Perform all procedures in accordance with laboratory standard operating procedures (SOPs)
• Perform phlebotomy, Electrocardiogram (ECG) and spirometry in an accurate, efficient and professional way.
• Perform Point of Care Testing (e.g. Prothrombin Time, glucose) and clinical laboratory tests such as urinalysis (e.g. Urine FEME, dipstick, pregnancy), haematology (e.g. full blood count, peripheral blood film, erythrocyte sedimentation rate, prothrombin time), biochemistry (e.g. HbA1c, neonate bilirubin), microscopy examination (e.g. fungal smear, high vaginal swab) independently.
• Ensure specimen identification, processing and storage of test specimens are in consistent with good laboratory practices
• Perform and verify quality control for all analysers prior to patients sampling
• Use of Laboratory Information System (LIS) to perform functions such as result entry, result validation and tracking for outstanding tests
• Ensure all test results provided for clinicians are accurate and reliable
• Ensure analysers/equipment are functioning properly and are well maintained.
• Notify medical technologist/lab in charge when instrument malfunction and make arrangements with BME or instrument vendor to service the instrument
• Notify inventory person in charge when reagents and stocks supplies run low.
• Perform and record internal and external quality controls and calibrations. Troubleshoot outliers in accordance to work instructions.
• Ensure ‘critical value’ are reported to the relevant personnel within 30 minutes
• Ensure daily maintenance and QC records are up to date.
• Ensure compliance to hand hygiene, workplace safety, International Patient Safety Goals (IPSG) and International Standardization of Organizations (ISO) and other applicable regulatory and accreditation requirements of the laboratory.
• Provide prompt and courteous service in person or over telecommunication to all external and internal customers (e.g patients, doctors, service providers, colleagues).
• Report adverse incidents and all workflow anomaly to supervisor
• Observe strict NUHS personal data protection act and observe internet/intranet cybersecurity guidelines.
• Perform other functions as delegated by supervisor and/or lead laboratory

Requirements

• Recognized Diploma in Biomedical Science, Clinical Laboratory Science or other relevant fields
• At least 1-3 years of experience in laboratory environment and/or relevant experience in phlebotomy preferred
• Good verbal and written communication skills
• Ability to communicate in vernacular languages are an added advantage
• Ability to multi-task and work in a fast-paced environment
• Team player with good interpersonal skills

Patient Service Associates (PSA) provide frontline counter services to patients. PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers.

Job Responsibilities:

• Responsible for reception of all appointment and walk-in patients at the Diagnostics counters
• Ensure 2 patients’ identifiers (NRIC & Name) are verified for all patients when handling patient registration electronically (i.e. EPIC, LIS, RIS, POS, BSS.) and verifying tests ordered by doctors.
• Accurate appointment scheduling / booking and registration for eligible mammogram patients via Breast Screen Singapore (BSS) portal
• Registration of mammogram patients are done accurately via BSS portal, including updating of patient particulars such as mailing address and contact number.
• Relevant instructions are communicated effectively to patients prior to their procedures/tests, chaperon patients to changing or counselling room where applicable.
• Handle enquiries and provide prompt and courteous service delivery to internal and external customers.
• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.
• Ensure Medisave Authorization Forms (MAF) are filled in accurately with patients’ endorsement and approval, and all Medisave transactions are captured accurately in EASIPOS
• Accurate application of promotions and discount vouchers appropriately and to validate its utilization via EASIPOS
• Support administrative function to centre in-charge including but not limited to dispatching of lab and x-ray reports, proper record and documentation of courier services.
• Performing duties as assigned by reporting officer
• Meet customer service and quality KPI as determined by department
• Follow up and support reporting officer in handling patient relation issues
• Adhere to policy and standard operating procedure
• Accurate and meticulous in performing cashiering duty when assigned

Job Requirements:

• GCE “A”/ “O”/ “N” levels or Higher / NITEC qualification
• Service-oriented and patient-focused
• Proactive and resilient with the ability to work independently and in a team
• Ability to multi-task and work in a fast-paced environment
• Good writing, interpersonal and communication skills
• Aspire for service excellence and process improvements

Additional Information:

Working Hours : 42 hours/week (5.5 days work-week)

Working Location : NUHS Diagnostics Clinics (within National University Polyclinics at the Western region of Singapore)