Customer Service Specialist

12-month contract

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Main Responsibilities:

• Proactively resolve order issues with customers and internal stakeholders to fulfil customers’ delivery requirements.
• Process customer purchase orders in accordance with established KPI and to meet sales terms & conditions.
• Ensure products included in quotations are legal for sale to customers.
• Ensure all orders fulfil regulatory requirements and documentations before processing and releasing for deliveries.
• Ensure sale prices are in accordance with our pricelist or businesses’ agreed prices.
• Liaise with customers regarding enquiries on their orders.
• Proactively reach out to customers on open orders which are due and push for deliveries.
• Proactively update customers on orders & delivery status.
• Liaise closely with Cash-On-Delivery customers for payments before processing orders.
• Work closely with other departments to resolve issues and drive efficiency
• Involve in projects involving departmental processes

Requirement:

• At least diploma qualification/Bachelor degree’s in any field
• Minimum 1 years of experience in order management and customer service
• Experience in SAP system
• Proficient in MS suites such as MS Excel
• Good communication skills
• Highly-organized

Reg no: R22104540

EA license no: 94C3609

Brief Description:

Join our dynamic IT department at AmSpec Singapore, where we ensure operational excellence across our global enterprise. We are seeking a knowledgeable IT Support Specialist with expertise in desktop support, networking, and system administration. This role is crucial in maintaining our IT infrastructure and supporting our workforce of 300 employees. You will be instrumental in resolving complex technical issues, enhancing our IT capabilities, and working closely with our corporate centralized IT departments to support local users.

Reports directly to the IT Director based in Europe, who also manages our teams in Spain, India, the Middle East, and the Netherlands, this position requires effective collaboration within a culturally diverse and geographically dispersed team.

Responsibilities:

• Provide second-level technical support for end-users, addressing issues related to desktop systems, software, hardware, and peripherals.
• Troubleshoot network problems, including issues related to switches, firewalls, and NAS devices.
• Develop and maintain scripts using PowerShell to automate routine tasks and streamline system operations.
• Assist in the administration and support of SharePoint environments.
• Collaborate with team members to implement new technology solutions and improve existing processes.
• Document troubleshooting procedures and maintenance logs.
• Train users and staff on new technologies and IT procedures.
• Work closely with centralized corporate IT departments and regional teams to ensure cohesive support and operations across the enterprise.
• Other duties as assigned.

Requirements:

• Bachelor’s Degree in Information Technology, Computer Science, or a related field (preferred but not required).
• Certifications such as CompTIA A+, Network+, Microsoft Certified Solutions Expert (MCSE), or similar.
• 2-5 years of experience in IT support within a midsize to large organization with prior experience in a global enterprise environment.
• Strong knowledge of desktop and server operating systems, including Windows and MacOS.
• Experience with network troubleshooting and basic administration (knowledge of switches, firewalls, and NAS storage systems).
• Proficient in scripting with PowerShell to automate tasks and manage systems.
• Familiarity with SharePoint administration and troubleshooting.
• Experience with using a ticket system, preferably osTicket.
• Excellent problem-solving skills and the ability to manage multiple tasks simultaneously.
• Strong communication and interpersonal skills, capable of working effectively in a diverse, global team environment.
• Excellent knowledge in Microsoft Office / platform (especially Excel Macro, VBA, Access, SharePoint and Power BI).
• Good technical writing and verbal communication skills.
• Good analytical, logical thinking and problem-solving skills.
• Team player.

What We Offer:

• A dynamic, supportive, and technology-driven work environment.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.

Qualified or interested candidates, please submit your updated resume in MS Word / PDF format to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Please include the following in your resume (if any): -

• Last drawn / current and expected salary.
• Reason(s) for leaving previous / current company.
• Education background.
• Work experience in point forms.

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Conceptualize, storyboard, and script multimedia projects, including videos, animations, photography, and graphic design elements
• Produce high-quality visual content that aligns with the organization's brand identity and marketing objectives
• Collaborate with internal stakeholders to understand project requirements, objectives, and target audience preferences
• Optimize multimedia content for distribution across various digital platforms, including websites, social media channels, email newsletters, and online advertising
• Develop and implement strategies to maximize the reach, engagement, and impact of multimedia content through targeted promotion and distribution tactics
• Monitor performance metrics and analytics to evaluate the effectiveness of multimedia content and make data-driven recommendations for optimization

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Serve as a point of contact for internal and external stakeholders, addressing inquiries, concerns, and requests in a timely and professional manner
• Provide administrative support to project teams, including document management, meeting coordination, and communication facilitation
• Assist in project documentation, including drafting project plans, status reports, and meeting minutes
• Maintain accurate records and databases, ensuring data integrity and confidentiality
• Compile and analyze data, generate reports, and prepare presentations to support decision-making and business planning activities
• Monitor key performance indicators (KPIs) and metrics to track operational performance and identify areas for improvement
• Coordinate and facilitate internal meetings, workshops, and events, including logistics planning, venue arrangements, and catering services
• Assist in the implementation and execution of operational processes, procedures, and policies to ensure efficiency and compliance with organizational standards
• Collaborate with cross-functional teams to address operational issues, resolve conflicts, and optimize workflows
• Provide administrative support to senior management and department heads, including calendar management, scheduling meetings, preparing agendas, and coordinating travel arrangements

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Collect and gather data from internal and external sources, including databases, spreadsheets, APIs, and other data repositories
• Ensure the accuracy, completeness, and integrity of data by performing data validation, cleansing, and normalization procedures
• Collaborate with stakeholders to define data requirements, objectives, and key performance indicators (KPIs) for analysis
• Analyze large datasets using statistical and data analysis techniques to identify patterns, trends, and correlations
• Design and create reports, dashboards, and data visualizations using data visualization tools
• Prepare and deliver regular reports and presentations to communicate findings, insights, and recommendations to management and cross-functional teams
• Manage and update databases, data warehouses, and data repositories to ensure data accuracy, consistency, and accessibility

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making sure that happens, as the frontline member of the team. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L1) can turn to the Level 2and Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Ensure all calls, chats are answered and all emails are responded in a timely manner.
• Ensure all issues are properly logged into the ITSM portal.
• Perform initial classification/prioritization of the incidents.
• Perform first level triage and troubleshooting on all reported issues, ask customers targeted questions to quickly understand the precise root of the issue.
• Refer to internal Knowledge Base or resources to provide accurate technical solutions.
• Provide First Call Resolution (FCR) technical support via phone, email or chat.
• If unable to resolve, escalation to next level resolver group and keeping client informed.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Furnish timely updates to customers on the status of outstanding incidents within targeted Service Levels (SLA).
• Prioritize and manage several open incidents at one time.
• Maintain ownership of incidents and follow-up with client on reported issues until closure.
• Manage customer expectations and notify Team Lead/Service Delivery Manager in the event of unusual surge in calls of a specific nature.
• Prepare accurate and timely reports.
• Maintain jovial relationships with clients.
• Contribute knowledge articles and maintain documentations for known errors/on-site processes.
• Collaborate with the internal IT team to communicate to the client the status of their ticket every step of the way, notifying them of any changes or outages related to their issue.
• Escalate tickets that require the Service Delivery Manager or Technical Manager support.
• Identify, communicate and mitigate potential risks to the Service Delivery Manager and clients.
• Act as the Monitoring Center for internal infrastructure, monitoring via dashboards and escalating appropriately to Level 2 or Level 3 team for remediation.

Requirements

• Diploma in IT or Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System or the equivalent).
• ITIL v4 or other IT-related certifications will be an advantage.
• At least 1 to 2 years’ work experiences as an IT Service Desk Analyst, Technical Support Engineer, Desktop Support Engineer or similar roles.
• Familiarity in providing support via remote desktop applications.
• Hands-on experience with Windows/Linux OS environments.
• Basic experience in managing Active Directory, M365, VPN, Network or virtual computing infrastructure.
• Basic knowledge of cloud concepts and network infrastructure.
• Good understanding of computer systems (hardware and software), monitoring tools, mobile devices and other tech products.
• Intermediate knowledge on using Microsoft Office suite (e.g. MS Excel, MS Outlook, MS SharePoint etc)
• Excellent ability to diagnose, identify and troubleshoot technical issues.
• Excellent problem-solving and communication skills.
• Excellent time management and task prioritisation skills.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

We are looking for a SAP Specialist with the following requirements:

Responsibility:

• Understand business process & needs in SD area
• Analyze requirements and investigate feasibility
• Write good design documents, function specs
• Work closely with SAP technical team
• Collaborate with multiple IT and business group stakeholders
• Write test scripts and complete testing

Experience:

• Must have 5 to 8 years functional
• Business requirement gathering for SD projects
• Basic project management, tracking deliverables
• Coordinate development with developer (onsite and offshore)
• Lead Experience is nice to have

Required Skills:

• SAP SD with EDI
• Extensive RICEF (Reports, Interfaces, Conversions, Enhancements and forms) experience.
• Should have excellent communication, Leadership & Team building skills.
• Strong analytical and Independent handling

Position

Data Security Specialist- Data Security and Endpoint Security

Data Security Specialist is a technical Specialist role within the Data Security Services team and will be responsible for managing, administration and supporting the Data Security and Endpoint Security technologies for the bank.

Person will be the technical point of contact for the Run team and the related activities to data security and will be the last level of escalation for the Security specialists in the team. He/She is also responsible for the technical transition and validation of Security services from other regions to Singapore. He/She will be involved in projects and POC’s that may involve security services. He/She works with continuous improvement principles. He/She is equivalent to the Subject Matter Specialist on the technologies within data security.

Data Security Services team in Singapore is responsible for day-to-day operational services on the infrastructure of Europe (mainly France and UK) and Asia remotely from Singapore. France infrastructure represents approximately 80% of the worldwide production activities of CA-CIB in Singapore.

Team works in Europe time zones and this role will be aligned primarily to Paris working hours. Flexible rotations are followed based on the nature of duties.

The operational support of the team covers the following technical scope:

• Endpoint Security technologies – Anti-virus management, Host Intrusion Prevention System etc.
• Data Leak Prevention systems. - Email Prevent, Web Prevent, Endpoint Protect,
• Encryption Solutions: Disk Encryption, File and Folder encryption,
• Database Audit Monitoring solutions
• Email and Web Phishing Prevention solutions.
• Vulnerability Management

Detailed Job Responsibilities

The Specialist has a wide spectrum of responsibilities and actions. Person will be responsible for following (but not limited to) responsibilities in day-to-day work:

As the Specialist of the team, he/she:

• act as the last level of escalation for the team members
• own Incident, Problem and change management process for the team
• assigns technical tasks and manages delegation
• animates the team to encourage collaboration and sharing of practices
• participates to recruitment process for the team

As the Specialist of his/her scope of activity, he/she:

• is actively involved in incident management (fault investigation, resolution escalations of all monitoring alerts and user initiated problem calls/tickets) and request management
• Is the final technical approver for any changes into Data Security systems and is accountable for any technical changes in the environment from a RUN/BAU perspective
• Is involved in projects like End of Life, New Builds, migrations and technical upgrades of the solution managed by the team
• Participates in global Infra events (like Power down and DR Tests)
• ensures activity is performed in compliance with norms, standards, processes and procedures
• gathering required evidence using multiple forensic tools to investigate any data leak incident, conducting interrogation if required, case closure and reporting
• ensures documentation is up to date and relevant for use
• lead the continuous improvement initiatives
• responsible to drive and deliver root cause for any high severity issues
• Focus on automation and optimum use of the team to improve efficiency
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.
• Complete all mandatory training as required to attain and maintain competence
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Work Schedule

• Work schedule is mainly focused to support Asia and EMEA (Paris) time zone; however, may have to support during non-offce hours for critical incidents or escalation as per the assigned on-call support requirements;
• Rotational Shift schedule is followed;
• Work Hours: 2 PM – 11 PM SGT (with 1 week of General shift 9 AM – 6 PM SGT).

Qualifications and Profile

Functional

• 8 - 10 years of IT Security experience in administration and management of IT Security technologies primarily Symantec Data Loss Prevention, Symantec Endpoint Protection, Email Security, Data Classification and other endpoint & data security solutions;
• Should be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science;
• Knowledge of different domains of IT Security;
• Working & hands-on experience in administering the IT Security Solutions;
• Must have experience in working in similar Production setup in Run (Operations) mode;
• Ability to apply risk based approach while working on assigned responsibilities;
• Experience in defining, implementing, and enforcing enterprise-level IT security policies for endpoint and data security solutions;
• Must have working experience in managing endpoint security solution for a Large enterprise level environment, working experience in financial organization is preferred;
• Excellent in analytical, communication and documentation skills;
• Ability to organize work and be able to priories work as per the needs of Production Operation’s needs;
• Must have strong understanding of ITIL processes and comfortable working in process oriented environment;
• Ability to work independently and as well as a part of team and is able to work under minimal supervision;
• Should have time management skills and able to manage work in fast moving environment;

Technical

• Hands-on experience on Symantec Data Loss Prevention (DLP);
• Highly proficient in data leakage prevention (DLP) technologies - troubleshooting and configuration management;
• Deployment, integration and administration experience of various components of Symantec DLP:

- Symantec Endpoint Protect

- Symantec Web Prevent

- Symantec Email Prevent

- Symantec Enforce

• Must have experience in defining, designing and configuring DLP Policies as per the business requirements;
• Deploy, upgrade and troubleshooting knowledge on Symantec DLP solution;
• Scripting knowledge (Phyton, Regular Expression, Powershell) is desirable;
• Ø Professional Certifications:

- CISSP certified is highly preferred

-Symantec Certified Specialist: Administration of Data Loss Prevention (any version) is highly preferred.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Research and identify potential leads through various channels, including online research, social media, and networking events
• Contact and qualify leads through phone calls, emails, and other communication methods
• Develop and maintain a database of leads and prospects for future reference
• Collaborate with sales and marketing teams to develop effective lead generation strategies
• Analyze and report on lead generation metrics to track progress and identify areas for improvement
• Provide exceptional customer service to prospects and clients
• Attend industry events and conferences to network and generate leads

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Looking for a career that's both fulfilling and challenging?

At Achievers Dream Learning Centre, we're on a mission to help students achieve their dreams, and we're looking for dedicated and self-driven individuals to join our team. With our unique teaching methodology and dedicated teachers, we've touched the lives of over 2,500 students from 90+ schools and supported them in achieving stellar results in Chemistry.

And we're not stopping there!

As a Chemistry Specialist with us, you'll receive comprehensive training and opportunities to learn about the inner workings of running an education business. So join our WOW team at Achievers Dream Learning Centre! We're a dynamic group of professionals committed to delivering quality education and helping students thrive in whatever they seek to achieve in life.

A Chemistry Specialist Trainee / Teacher can look forward to the following initiatives:

• With Achievers Dream, you'll receive comprehensive training to learn the secrets of effective teaching techniques that will make your lessons engaging and loved by your students. As you progress, you can earn a promotion to Chemistry Specialist within just two years and achieve variable performance bonuses based on your potential and performance.
• But that's not all - as a Chemistry Specialist, you'll have a clear career path to Senior Chemistry Specialist. At this level, you can enjoy a competitive compensation package and most importantly, a proper work-life balance.
• If you're an existing MOE Chemistry Teacher looking to switch careers, you can benefit from an accelerated career track, starting from a Chemistry Specialist role, and quickly progressing to a Senior Chemistry role based on your proven value.
• And for those capable of more, Achievers Dream offers a clear career progression to Master Chemistry Specialist, Principal Chemistry Specialist, and beyond, purely based on your merits.
• Join Achievers Dream today and embark on an exciting and rewarding career in Chemistry, where your skills and passion can truly make a difference!

And if you love lab experiments, you will enjoy it in AD as we have a license by the National Environment Agency (NEA) to conduct the widest range of experiments in Singapore!

• Be positioned as One of the Top Chemistry Specialists in Singapore. You can be positioned as a top Chemistry Specialist in Singapore where you are recognized by many students and industry leaders as private education is a niche where students can leave you if they dislike you! And even get your chance to author assessment books and jumpstart your teaching career to the next level!
• Master Achievers Dream’s unique, proprietary “Customized Accelerated Foundation” method of helping students learn Chemistry faster and easier by focusing on building the RIGHT foundations.
• Plus many other awesome training, developmental projects and opportunities!

Responsibilities:

• Assist in the development and teaching of the Primary Science / GCE 'O' / 'N' Level Chemistry / GCE 'A-Level Chemistry / IP or IB (Chemistry) aligned to MOE syllabus using Achievers Dream's ‘Customized Accelerated Foundation’ Teaching Methodology
• Attend ongoing peer-sharing and training sessions for professional growth and development to keep abreast with the latest educational trends and pedagogies related to language teaching
• Collaborate with other team members to implement projects

Pls read the requirements carefully:

• 100% commitment to AD Training Programme: This will be a full-time training opportunity. If you were selected for this position, you cannot be holding another full-time/part-time job or running your own business on the side (…even tuition assignments are not allowed).
• Grow Together with Company for the Next 3-5 years: You are clear that you love to teach but you do not want the admin work and office politics. We are looking for associates who can commit for at least 3 to 5 years.
• Passionate about Chemistry teaching
• Sincere in supporting students wholeheartedly to achieve their fullest potential
• Willingness to be coached in Achievers Dream’s proprietary teaching methodology
• NIE-Trained OR at least a Chemistry Degree or Diploma from a recognised education institute
• Minimum Grade: O-Level Chemistry (A1 / A2) or A-Level Chemistry (B)
• At least 1 year of relevant teaching experience (in tuition centres and/or MOE schools) will be an added advantage
• Entry-level candidates from Polytechnics and Universities are also welcome to apply (Specialised training will be provided)

Why Join Us?

At Achievers Dream, we believe in sharing our success with our Team Members and building our success upon their individual success. As we grow, so do our Team Members. In addition to the challenging, exciting and most importantly, fulfilling work, we offer an outstanding career progression pathway and encourage a healthy work-life balance. Most importantly, we favour ability and attitude over experience and degrees.

If you are ready for a life-transforming career (not just a job) and meet the requirements above, here’s what you need to do next:

• Read the entire website linked to this post (to learn more about our team culture) www.achieversdream.com.sg/career
• Submit your application
• Send in your resume
• Wait for us to contact you for a phone interview and, eventually, a face-to-face interview

We regret that only shortlisted candidates will be contacted.

Let's make a difference together

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Conduct market research to identify customer needs and demands.
• Gather customer feedback on existing products and suggest improvements.
• Create product specifications, use cases, and user stories that outline product features and functionality.
• Stay up-to-date with industry trends, competitors, and new technologies and provide insights on any potential impact on the product.
• Attend conferences, trade shows, and other industry events to showcase the product and gather customer feedback

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Job scope

- Photograph and edit images of shoes, bags, and luggage

- Designing the promotional poster (added advantage if knowledge of Canva/Adobe Illustrator/Adobe Photoshop)

- Manage day-to-day e-commerce platform administration and fulfillment.

- Pack products ordered through the e-commerce platform.

- Dispatch orders accurately to the logistics partner.

- To create, manage and upload product listings for Shopee, Lazada, Qoo10, Shopify, and Tiktok.

- Assist in live-stream selling sessions on Facebook, Shopee, Lazada and TikTok.

Requirement

- Malaysian, PR, Singaporean

- Minimum Diploma in related field.

- Fresh entry / Minimum 1-2 years related experience.

- Well verse in English and Mandarin.

- Basic skill in Photography

- Basic skill in Adobe Illustrator / Photoshop

Kindly email/Whatsapp your latest resume to us : [email protected] / 9679 8083

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job scope

- Photograph and edit images of shoes, bags, and luggage

- Designing the promotional poster (added advantage if knowledge of Canva/Adobe Illustrator/Adobe Photoshop)

- Manage day-to-day e-commerce platform administration and fulfillment.

- Pack products ordered through the e-commerce platform.

- Dispatch orders accurately to the logistics partner.

- To create, manage and upload product listings for Shopee, Lazada, Qoo10, Shopify, and Tiktok.

- Assist in live-stream selling sessions on Facebook, Shopee, Lazada and TikTok.

Requirement

- Malaysian, PR, Singaporean

- Minimum Diploma in related field.

- Fresh entry / Minimum 1-2 years related experience.

- Well verse in English and Mandarin.

- Basic skill in Photography

- Basic skill in Adobe Illustrator / Photoshop

Kindly email/Whatsapp your latest resume to us : [email protected] / 9679 8083

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job scope

- Photograph and edit images of shoes, bags, and luggage

- Designing the promotional poster (added advantage if knowledge of Canva/Adobe Illustrator/Adobe Photoshop)

- Manage day-to-day e-commerce platform administration and fulfillment.

- Pack products ordered through the e-commerce platform.

- Dispatch orders accurately to the logistics partner.

- To create, manage and upload product listings for Shopee, Lazada, Qoo10, Shopify, and Tiktok.

- Assist in live-stream selling sessions on Facebook, Shopee, Lazada and TikTok.

Requirement

- Malaysian, PR, Singaporean

- Minimum Diploma in related field.

- Fresh entry / Minimum 1-2 years related experience.

- Well verse in English and Mandarin.

- Basic skill in Photography

- Basic skill in Adobe Illustrator / Photoshop

Kindly email/Whatsapp your latest resume to us : [email protected] / 9679 8083

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Project Manager ‘Green Desk Business Development” in Singapore

PIC to develop a “green product desk/portfolio” for the Asian team:

· Everything related to Virtual Carbon Credit trading( VCC ) : role-out, training, promoting VCC in supporting role to Traders, marketing material, research etc

· Circular economy: support existing Desk in the role out and enhancement of business for products such as slag /secondary Non Ferrous/ additionally other Non Ferrous related scrap etc.

· Biomass: support and take over all project Management on Biomass such as Wood Pellet discussion/ wood chips / off-cut wood trade etc

· Research, find and develop own “green product” ideas and trends for tangible impact on the PL. Including proposals to Management on business plans and possible hiring of necessary traders (if required). Possibly involve or support such trade personally.

General Project Manager tasks:

· E.g. take over Project Managememt Office role to follow-up and support Operating traders during project such as Met Coke Stock and Sale for India. Market research, being counterpart to Germany (Biz development) on contractual and legal questions. Business plan development etc

· Negotiate contracts, pricing, and terms with support from tk traders with clients and suppliers (e.g. Long Term Agreements).

· Ensure that agreements are mutually beneficial and aligned with the company's objectives (compliance etc.).

· Track and analyze key performance indicators (KPIs) to measure the success of business development initiatives.

· Provide regular reports and updates to management.

Lead Generation on new product ideas and business fields:

· Proactively identify and pursue new business opportunities through networking, market research, trade trends, cold calling, and other lead generation activities.

Networking:

· Attend industry events, conferences, and networking functions to establish and enhance the company's presence in the market.

Requirements :

· Project Management experience and skills

· Understanding of Carbon Credit trading

· Able to work in teams

· Cultural awareness

· Fluent in English, German is a plus

Responsibilities

Responsible for providing technical expertise and support to our sales team, including product demonstrations, technical presentations, and customer consultations. This role involves working closely with customers to understand their needs and provide solutions that meet their requirements.

• Collaborate with the sales team to understand customer needs and develop solutions that meet those needs
• Provide technical expertise and support throughout the sales process, including product demonstrations, technical presentations, and customer consultations
• Ensure timely creation of quotations on SFDC, follow up on purchase order and creation of SIF in CMS/CSS
• Provide technical support and troubleshooting for customers, both remotely and on-site as needed
• Develop and maintain a deep understanding of the company's products and services (up-to-date knowledge of industry trends and emerging technologies)
• Work closely with the product team to ensure a thorough understanding of product capabilities and limitations
• Participate in trade shows, conferences, and other industry events as needed
• Provide training and support to sales team members

Requirements

• Bachelor's degree in a relevant field (e.g., biology, molecular, biotechnology)
• Minimum of 2 years of experience in local academic research area, a focus on NGS products and services will be a plus
• Strong understanding of NGS technology and the life sciences market
• Ability to understand complex technical concepts and explain them in a clear and concise manner
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team

We are seeking a full-time veterinary medicine specialist for a veterinary practice in Singapore.

- Must have degree in Veterinary Medicine/Science with a veterinary licensure in Singapore and Internal Medicine Specialist or equivalent. At least 7 years of experience in veterinary medicine.

- Competitive salary and benefits package

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

Job Description

The IT specialist will collaborate closely with the Principal Investigators and staff from both the Clinical Imaging Research Centre and the Centre for Translational MR Research at the Yong Loo Lin School of Medicine to ensure seamless IT operations.

Responsibilities

IT System Management & Administration (with support from external vendors)

• Manage and administer Windows servers, including OS installation, basic firewall configuration, security patching, and upgrades. Additionally, oversee the creation of virtual machines and deployment of containers (e.g., Docker), management of user accounts and access.
• Basic administration for Linux systems.
• Maintain network infrastructure, troubleshoot basic network issues, and administer systems/servers within the existing networking infrastructure. Manage computing cluster networks, VLANs, and closed networks for specialized medical equipment.
• Administer information management systems, including medical applications such as Picture Archiving and Communication Systems (PACS), Radiology Information System (RIS), and Laboratory Information Management System (LIMS). Coordinate with external vendors for support and maintenance, including Siemens applications and XNAT.

Responsibilities

Project Management

• Lead and oversee IT projects across both Centres, from planning to delivery.
• Foster effective communication and collaboration among stakeholders throughout the project lifecycle.
• Monitor project progress, identify potential delays or issues, and implement mitigation strategies.
• Manage project budgets and expenses, ensuring projects stay within budgetary constraints.
• Provide regular project status reports to stakeholders.

Responsibilities

IT Administration

• Handle IT budgeting for departmental needs.
• Procure IT products through sourcing quotations, tender calls, and market research.
• Manage vendor relationships, including escalation of issues, maintenance contracts, and warranties.
• Maintain an inventory of IT equipment/assets, conduct yearly verifications, and oversee proper disposal procedures.
• Provide ad hoc technical support, including end-user assistance, printer setup, troubleshooting, and replacement of IT equipment parts. Manage documentation such as SOPs.

Qualifications

• Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, or equivalent.
• Minimum 2-3 years of experience in Windows and 1 year in Linux System Administration preferred.
• Familiarity in networking concepts (routing, switching, VLANs, IPv4/IPv6, firewall, TCP/IP) is advantageous.
• Knowledge of LAMP stack (Linux OS, Apache, MySQL, PHP/Python, Java applications) is advantageous.
• Familiarity with OS-level and infrastructure virtualization (e.g., VMware vCenter, vSphere).
• Understanding of DevOps concepts, including containers, is advantageous.
• Strong communication skills with the ability to interact effectively with stakeholders at all levels.
• Self-motivated, able to work independently, and a strong team player.
• Fast learner, highly organized, and positive attitude.
• General knowledge of High-Performance Computing Clusters and scientific software is advantageous.
• Familiarity with XNAT, PACS/RIS systems, and DICOM data archiving/retrieving is advantageous.

Application

Compensation will be based on the candidate’s qualifications and experience.

To apply, please submit your application along with a comprehensive CV containing personal details, academic and employment history, and contact information for two to three referees.

We apologize that only shortlisted candidates will receive notifications.

Founded in 1996, Huabao Flavours & Fragrances Co., Ltd. is the largest Flavour & Fragrance house in China, engaged in the research & development, production, sales and services of tobacco flavors, food flavours, fragrances and food ingredients. Our company in Singapore - Huabao Asia Pacific Pte Ltd is currently looking for dedicated and talented individuals to join the team.

Procurement Manager & Sales Support Specialist

Job Description:

1. Execute purchase orders and contracts, and implement purchase procedures
2. Strong knowledge and skills price negotiation, planning and order process
3. Implement and improve the cost reduction and control plan
4. Develop, assess, and manage suppliers, and maintain their relationships
5. Fill in the relevant procurement form, and prepare the procurement analysis (supplier market dynamics and risks etc) and summary report
6. Familiar with raw materials procurement in flavour or food ingredient industry
7. Collaborate with internal stakeholders to achieve business objectives
8. Prepare in-depth analysis in support of sourcing strategy development

Requirement

1. Degree in international trade, fine chemistry or related fields
2. 3 years + of experience in raw material procurement (chemical/flavour/food ingredient) and foreign trade related work, familiar with general custom clearance procedures
3. Experience and knowledge in strategic buying
4. Familiar with the import and export operation process, and the policies of the customs inspection
5. Must be familiar with import operations such as bonded warehouse and general trade procedure
6. Work proactively & open minded and willing to learn new skill set
7. Good communication skill to persuade and influence both internal and external stakeholders

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Summary

At Apple, we believe in the power of technology to enrich people’s lives. Everything we build is designed—first and foremost—with helping people in mind. We believe advertising is no different, and that its value should come from how it benefits customers, not what it extracts from them. Our Ad Platforms team applies that belief by delivering ads that contribute, helping people discover content, supporting creators, and protecting and respecting everyone’s privacy. Because when advertising is done right, it benefits everyone.

We are seeking for a Platform Specialist with a real passion for B2B sales to join our Search Ads team to help developers and marketers of all sizes drive discovery of their apps across the App Store by doing advertising the right way. Platform Specialists at Apple are key contributors on the team who have very strong communication and interpersonal skills, are highly analytical, resourceful, customer focused, team oriented, and can work independently to meet revenue and business objectives. You have a proven track record of meeting or exceeding revenue targets in the mobile and app developer space in the Vietnam market with performance type advertisers and agencies by utilizing Apple Search ads.

Key Qualifications

• Relevant years working experience in performance media sales for the Vietnam market.
• Deep knowledge of the Vietnam media landscape and mobile advertising landscape, in particular gaming, productivities & utilities, ecommerce, finance, and/or education (both local and cross-border advertising).
• Extensive background understanding Performance Advertisers’ needs, expectations, their go-to market strategies and how they measure success (preferably in the search and display marketing ecosystem) through client interactions with both mid to senior management.
• Strategic selling aptitude working with performance and display advertisers as well as advertising agencies and is confident interacting with mobile measurement partners (MMPs)
• Strong in collaboration, analytical, prioritization, troubleshooting and problem-solving skills.
• Experience working with data and relaying it in a thoughtful and cohesive manner through effective visualization to help customers grow their business.
• Organized and efficient, with the ability to perform under tight deadlines.
• Ability to focus on the details.
• Excellent verbal and written communication skills which includes effective presentations skills both in person and over video conferencing.
• Extremely professional and have a positive demeaner.

Description

Collaborate with advertisers on the best and most efficient ways to identify opportunities, optimize and maximize their business objectives through our platform Use search and display marketing experience to drive efficiencies and steer advertiser strategy. Build, shape and deliver campaign metrics to help grow the clients' business. Build and nurture a positive relationship with the client, which may include developers, marketers, and advertising agencies. Be an expert of the tools that are built to support the business. Use of internal and external data sets to understand how to best help grow advertisers’ business. Work closely with sales, marketing, research, product, analytical and operational teams to give guidance on what’s moving the industry.

Additional Requirements

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Summary

At Apple, we believe in the power of technology to enrich people’s lives. Everything we build is designed—first and foremost—with helping people in mind. We believe advertising is no different, and that its value should come from how it benefits customers, not what it extracts from them. Our Ad Platforms team applies that belief by delivering ads that contribute, helping people discover content, supporting creators, and protecting and respecting everyone’s privacy. Because when advertising is done right, it benefits everyone.

We are seeking for a Platform Specialist with a real passion for B2B sales to join our Search Ads team to help developers and marketers of all sizes drive discovery of their apps across the App Store by doing advertising the right way. Platform Specialists at Apple are key contributors on the team who have very strong communication and interpersonal skills, are highly analytical, resourceful, customer focused, team oriented, and can work independently to meet revenue and business objectives. You have a proven track record of meeting or exceeding revenue targets in the mobile and app developer space in the Vietnam market with performance type advertisers and agencies by utilizing Apple Search ads.

Key Qualifications

• Relevant years working experience in performance media sales for the Vietnam market.
• Deep knowledge of the Vietnam media landscape and mobile advertising landscape, in particular gaming, productivities & utilities, ecommerce, finance, and/or education (both local and cross-border advertising).
• Extensive background understanding Performance Advertisers’ needs, expectations, their go-to market strategies and how they measure success (preferably in the search and display marketing ecosystem) through client interactions with both mid to senior management.
• Strategic selling aptitude working with performance and display advertisers as well as advertising agencies and is confident interacting with mobile measurement partners (MMPs)
• Strong in collaboration, analytical, prioritization, troubleshooting and problem-solving skills.
• Experience working with data and relaying it in a thoughtful and cohesive manner through effective visualization to help customers grow their business.
• Organized and efficient, with the ability to perform under tight deadlines.
• Ability to focus on the details.
• Excellent verbal and written communication skills which includes effective presentations skills both in person and over video conferencing.
• Extremely professional and have a positive demeaner.

Description

Collaborate with advertisers on the best and most efficient ways to identify opportunities, optimize and maximize their business objectives through our platform Use search and display marketing experience to drive efficiencies and steer advertiser strategy. Build, shape and deliver campaign metrics to help grow the clients' business. Build and nurture a positive relationship with the client, which may include developers, marketers, and advertising agencies. Be an expert of the tools that are built to support the business. Use of internal and external data sets to understand how to best help grow advertisers’ business. Work closely with sales, marketing, research, product, analytical and operational teams to give guidance on what’s moving the industry.

Additional Requirements

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We are seeking a Customer Service Specialist to join our team and serve as our company's frontline representative. The ideal candidate will possess excellent communication skills, a strong customer-centric mindset, and a passion for delivering exceptional service.

As a Customer Service Specialist, you will be crucial in ensuring exceptional customer experiences for our clients in the Marine and Oil and gas sectors. From order initiation to delivery, you will be the main point of contact, addressing inquiries, providing product information, and ensuring seamless transactions.

Responsibilities:

• Serve as the primary point of contact for customer inquiries.
• Respond promptly to customer inquiries with professionalism, courtesy, and accuracy.
• Assist customers in selecting the appropriate PPE products based on their needs and requirements.
• Process orders, returns, and exchanges efficiently and accurately.
• Provide product information, pricing, and availability to customers as needed.
• Address customer complaints, concerns, and feedback promptly and effectively, striving for resolution and customer satisfaction.
• Maintain accurate records of customer interactions, transactions, and inquiries using our CRM system.
• Stay updated on product knowledge, industry trends, and company policies to address customer inquiries and provide effective assistance.
• Identify opportunities for process improvements and contribute to initiatives to enhance the overall customer experience.

Qualifications:

• Bachelor's degree or any equivalent. additional education or certification in customer service is a plus.
• Previous experience in customer service, preferably in a similar industry or environment.
• Strong interpersonal and communication skills, both verbal and written.
• Exceptional problem-solving abilities and a customer-centric mindset.
• Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Attention to detail and accuracy in data entry and order processing.
• A positive attitude, patience, and empathy when interacting with customers.
• Flexibility to work occasional evenings, weekends, or holidays as needed.

Join our team and be part of our mission to deliver high-quality PPE products and outstanding customer service to our valued customers.

Achievers Dream Learning Centre is currently hiring for their sister company. At AD we believe that no hardworking students should struggle in Chemistry or Math.

A Math Specialist Trainee / Teacher can look forward to the following initiatives:

• You'll receive comprehensive training to learn the secrets of effective teaching techniques that will make your lessons engaging and loved by your students. As you progress, you can earn a promotion to Math Specialist within just 2 years and achieve variable performance bonuses based on your potential and performance.
• But that's not all - as a Math Specialist, you'll have a clear career path to Senior Math Specialist, with a salary range of $4000 - $6500. At this level, you can enjoy a competitive compensation package and most importantly, a proper work-life balance.
• If you're an existing MOE Math Teacher looking to switch careers, you can benefit from an accelerated career track starting from a Math Specialist role, and quickly progressing to a Senior Math role based on your proven value.
• And for those capable of more, Achievers Dream offers a clear career progression to Master Math Specialist, Principal Math Specialist, and beyond, purely based on your merits.
• Join Achievers Dream today and embark on an exciting and rewarding career in Math, where your skills and passion can truly make a difference!

Responsibilities:

• Assist in the development and teaching of the Junior College Math aligned to MOE syllabus using Achievers Dream's ‘360* Total Chemistry Learning System’ Teaching Methodology
• Attend ongoing peer-sharing and training sessions for professional growth and development to keep abreast with the latest educational trends and pedagogies related to language teaching
• Collaborate with other team members to implement projects

Pls read the requirements carefully:

• 100% commitment to AD Training Programme: This will be a full-time training opportunity. If you were selected for this position, you cannot be holding another full-time/part-time job or running your own business on the side (…even tuition assignments are not allowed).
• Grow Together with Company for the Next 3-5 years: You are clear that you love to teach but you do not want the admin work and office politics. We are looking for associates who can commit for at least 3 to 5 years.
• Passionate about teaching
• Sincere in supporting students wholeheartedly to achieve their fullest potential
• Willingness to be coached in Achievers Dream’s proprietary teaching methodology
• NIE-Trained OR at least a Math Degree or Diploma from a recognised education institute
• Minimum Grade: O-Level Math (A1 / A2) or A-Level Math (A)
• At least 1 year of relevant teaching experience (in tuition centres and/or MOE schools) will be an added advantage
• Entry-level candidates from Polytechnics and Universities are also welcome to apply (Specialised training will be provided)

Why Join Us?

We foster a collaborative and supportive environment, encouraging professional growth and the sharing of innovative teaching techniques.

If you are passionate about mathematics, have a strong aptitude for teaching, and are dedicated to helping students succeed, we invite you to become a part of our dynamic team. Together, let's shape the future of math education and transform lives.

Most importantly, we favour ability and attitude over experience and degrees.

If you are ready for a life-transforming career (not just a job) and meet the requirements above, here’s what you need to do next:

• Read the entire website linked to this post (to learn more about our team culture) www.achieversdream.com.sg/career
• Submit your application
• Send in your resume
• Wait for us to contact you for a phone interview and, eventually a face-to-face interview

We regret that only shortlisted candidates will be contacted.

Let's make a difference together!

Conduct operational and financial audit review in the business units within the Group.
Conduct review for compliance with policies, procedures and accounting standards. Ensure that the companies comply with Group policies and procedures.
Perform data analytics and utilize it as part of the audit activities and monitoring.
Perform process risk analysis, walkthroughs and mapping/ flowcharting of key processes.
Identify areas of weaknesses or improvement opportunities, relevant risks and implications, and propose recommendations to improve controls.
Prepare formal written reports on audit findings and recommendations.
Design test procedures. Ensure proper documentation and communication of audit observations and work performed.
Execute and complete all audits in accordance with department's standards and KPls
Ascertain that major issues, concerns and / or recommendations raised by stakeholders are resolved satisfactorily
Assist in annual risk management, audit planning, consolidation of audit findings, and other administrative matters within the IA department
Performs special reviews as requested by senior management and Board of Directors
Support the Internal Auditor Team in preparing presentations, updates for Senior Management and other related research.
Maintain, resolve request/inquiry and ensure stability of the IA Applications and Systems.
Develop methodologies and tools for Global Audit to improve efficiency and effectiveness.
Any other duties as assigned.

EDUCATION ​Degree or professional certification (eg. CA, CPA, ACCA) - in accountancy, finance or law.
Candidate with certification such as CFE, CISA, CIA would be advantageous.

EXPERIENCE

Minimum 4-5 years of working experience in internal/ external audit. Experience in process improvement and/or risk management will be a bonus.
Strong in MS Office suite (EXCEL skills a must). The ability to leverage Data Analytics [e.g., independently create, analyze and perform repetitive analytics (pivot tables, analytical queries/routines, and dashboards e.g., Power BI)].
Experience in ERP systems (e.g., SAP) is a must. Able to collect, collate information from various system and application.
Extensive working knowledge and experience of auditing and possesses a growth mindset and curiosity to learn. The preferred candidate should also be able to constructively challenge the auditees with his/her knowledge of audit processes, business context, and strong communication skills at all levels in the organization.
Ability to navigate through ambiguity and to take charge, confidence to interact with all management levels, set objectives and drive results, and accept ownership and accountability of the audit.
Strong written and spoken communication skills, proficient in presentation.
Knowledge of current best practices, governance, risk management and compliance.
Experience in the risk management and control in a commodity trading environment will be a bonus.

PERSONALITY TRAITS

High level of integrity.
Resourceful, meticulous, team player and fast learner.
Possess inquisitive mind, strong analytical skills and the ability to think logically.
Independent, proactive and highly committed with sense of ownership
Flexible with changes and maintain composure under pressure.
Hard-working, self-starter with positive attitude.
Demonstrated efforts to take initiative and drive for results.
Willingness to travel for about 50%.