Job Description

• Drive the people strategy for Shopee through special projects across the region
• Conceptualise and develop a variety of people-related initiatives based on current and future business needs, in domains including but not limited to: Employer Branding, Internal Communications, Learning & Organisation Development, Organisation Design, Talent Management, Talent Acquisition
• Research industry best practices and synthesise data to assess feasibility of proposed people-related projects
• Lead and manage high-impact people-related projects end-to-end and interface with multiple stakeholders, including senior management
• Work collaboratively with other departments to ensure smooth project execution
• Review effectiveness, measure and evaluate impact of initiatives

Requirements

• Bachelor’s Degree or above. At least 5 years of relevant HR or management consulting experiences in people management and strategy
• Experience in leading HR strategic projects' planning and executions at regional/global level is required
• Strategic thinking: Quickly evaluates situations, combines strong business judgement and people intuition to reach well-founded decisions
• Analytical with strong project management and execution skills. Good communication and stakeholder management skills
• Detail-oriented, well-organised and able to manage multiple tasks efficiently
• Willingness to roll up sleeves to get the job done
• Enthusiastic team player with a positive work attitude, able to work in a dynamic environment and deals with ambiguity

The Regulatory Affairs (RA) Specialist contributes to all regulatory functions for Moleac products such as obtaining marketing authorisations and product life-cycle management for the global market, and assigned projects.

The candidate demonstrates consistent and excellent interpersonal and communication skills along with ability to think critically, problem-solve and collaborate effectively with internal stakeholders.

KEY RESPONSIBILITIES
– Prepare and review registration/ variations dossiers for submission to regulatory authorities, ensuring scientific rigour, consistency and accuracy of product information, alongside good documentation practice.
– Coordinate with partners and regulatory consultants abroad to support overseas registration, in accordance to company strategy and timeline.
– Collaborate with stakeholders and contribute actively to all aspects of product life cycle management, ensuring compliance to applicable regulatory and quality requirements and continuity in commercialisation.
– Maintain and build on existing database of applicable health product regulations, standards, and guidance documents, interpreting emerging regulations and developments to assess impact on products.
– Review promotional material developed for commercial activities to ensure compliance to applicable regulatory guidelines.
– Participate in local and overseas regulatory inspections and internal audits when applicable.
– Develop and maintain effective relations with local authorities and industry associations Provide regulatory inputs and support to clinical trials and ethics committee submission.
– Assist in GDP and relevant quality assurance matters.

PERSONAL ATTRIBUTES/ CORE COMPETENCIES
– Highly-organised and self-disciplined.
– Resourceful, with analytical and problem-solving skills.
– Able to prioritize and work well in fast-paced environment.
– A team player with excellent interpersonal skills.
– Proficiency in English (both written and spoken). Additional language such as Mandarin is a strong plus to liaise with external CMOs and partners.

QUALIFICATIONS
– Degree in life sciences, with min. 1–5 years of relevant work experience.
– Knowledge in international regulatory guidelines such as ICH, ASEAN, USFDA, EU etc. Regulatory experience with food supplement/ herbal medicine in Europe, North America or Asia Pacific would be advantageous.
– Good understanding in GMP, GDP and relevant quality management systems desirable.

If you believe you are a suitable candidate for this position, please send your CV and a cover letter (detailing your interest for the position, availabilities and expectations) to [email protected].

Senior Customer Service Specialist is responsible for excellent customer service experience. This role will have frequent interactions with internal stakeholders such as Account Management team and the Operational team (factory) within the organization.

Responsibilities

• Build strong relationships with customers.
• Monthly commitment of 6- or 12months rolling forecast back to customer
• Work with internal teams and customer on the customer order planning and execution by:

1. Provide visibility for incoming wafers.
2. Provide instruction to execute orders and coordinate the priorities of orders.
3. Provide WIP status, ship-out plan and finished good information to customers.
4. Arrangement of customer wafers to fulfill Forecast / AOP/Customer Shipment requirement.

• Maintain pricing and sales order creation for billing and shipment.
• Brief internal team on changes in flow / process / customer requirements after understanding customers' specs.
• Co-ordinate any customer returned materials and work with the relevant department on material disposition.
• Attend to customer enquiries and complaints.
• Work with IT to develop reports as per customer’s requirement and maintain the quality of these reports.
• Host Customer Visits and Quarterly Business Review meetings
• Perform any other tasks relevant to support Customer’s requirements.
• Perform any other duties assigned by Supervisor or Manager from time to time.

Requirement

• Minimum Degree in Engineering, Business Administration, Marketing Management or similar discipline.
• Minimum 3 years of work experience in semiconductor industry or OSAT environment
• Strong communication skills to be able to bridge between and coordinate with customer and internal engineering, logistics, sales and planning team.
• Possess strong analyzing, problem solving, communication and interpersonal skills.
• Ability to work under pressure in a very dynamic environment.

Job responsibilities:



1. Provide comprehensive human resources and administrative support services;



2. Independently responsible for job recruitment work;



3. Fully responsible for the onboarding and offboarding processes of employees, including contract signing, employee attendance, employee visa processing, and other employee relations work;



4. Provide comprehensive office administrative services, including but not limited to visitor reception, administrative procurement, event preparation, office environment management, and various reservation affairs;



5. Provide other support work within the scope of one's own capabilities to the business team to help the business succeed.







Job requirements:



1. Bachelor's degree, at least 2 years of working experience in the field of human resources and administration in the Internet/game industry;



2. Familiar with Singapore's human resources regulations;



3. Not setting limits on oneself, possessing entrepreneurial spirit, proactive and strong sense of responsibility;



4. Have a team spirit and good communication skills.

Job Responsibility：

1、Identify potential investment targets in gaming industry through industry mapping and market research.

2、Develop investment targets and conduct preliminary deal screenings.

3、Assist Investment Managers in progressing investment opportunities, participate in due diligence on potential investments, and facilitate business negotiation.

4、Maintain good communication with business partners and portfolio companies.

5、Assist in post-investment managements including tracking financial, operational metrics, monitor developments of portfolio companies, and other value-add activities.

Job Requirement：

1、Bachelor's degree or above in finance or related fields.

2、Strong communication skills.

3、Passionate about gaming industry, with some understanding of games and have some game appreciation abilities.

4、Align with company culture and values.

5、Fresh graduates are welcome to apply.

Job scope

- Photograph and edit images of shoes, bags, and luggage

- Designing the promotional poster (added advantage if knowledge of Canva/Adobe Illustrator/Adobe Photoshop)

- Manage day-to-day e-commerce platform administration and fulfillment.

- Pack products ordered through the e-commerce platform.

- Dispatch orders accurately to the logistics partner.

- To create, manage and upload product listings for Shopee, Lazada, Qoo10, Shopify, and Tiktok.

- Assist in live-stream selling sessions on Facebook, Shopee, Lazada and TikTok.

Requirement

- Malaysian, PR, Singaporean

- Minimum Diploma in related field.

- Fresh entry / Minimum 1-2 years related experience.

- Well verse in English and Mandarin.

- Basic skill in Photography

- Basic skill in Adobe Illustrator / Photoshop

Kindly email/Whatsapp your latest resume to us : [email protected] / 9679 8083

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job scope

- Photograph and edit images of shoes, bags, and luggage

- Designing the promotional poster (added advantage if knowledge of Canva/Adobe Illustrator/Adobe Photoshop)

- Manage day-to-day e-commerce platform administration and fulfillment.

- Pack products ordered through the e-commerce platform.

- Dispatch orders accurately to the logistics partner.

- To create, manage and upload product listings for Shopee, Lazada, Qoo10, Shopify, and Tiktok.

- Assist in live-stream selling sessions on Facebook, Shopee, Lazada and TikTok.

Requirement

- Malaysian, PR, Singaporean

- Minimum Diploma in related field.

- Fresh entry / Minimum 1-2 years related experience.

- Well verse in English and Mandarin.

- Basic skill in Photography

- Basic skill in Adobe Illustrator / Photoshop

Kindly email/Whatsapp your latest resume to us : [email protected] / 9679 8083

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Provide Pre-sales & Post Sales support to Customers on our ERP Software

-Work on support strategy

-Communicate with Development Team on Customer Needs & test the outcome.

-Qualification: Degree or above

-1-4 years in Software Support Experience (Saas & Enterprise software solutions will be advantages)

-Self-motivated & Decision-making skills

-Excellent communication skills & team player

InfoCepts is a global leader of end-to-end data & analytics solutions with nearly 20 years of experience, also named as Gartner’s 2020, 2021 and 2022 customers’ choice for Data & Analytics providers. We continue to grow rapidly year over year, now employing more than 1,200 people in offices across the globe. As we have grown, we have stayed true to our mission—to always help our customers stay modern that help them make smart, data-driven decisions. Since 2004, we have deployed hundreds of high performance analytics applications over web and mobile platforms, built several advanced analytics models, processed petabytes of data using Big Data technologies and delivered several high impact business solutions. Driven by our vision of delivering great customer experiences, we are looking for professionals who are passionate about making the world a better place by leveraging the power of data.

Presently we're seeking out a professional in talent acquisition to join our cause in enhancing and reinforcing the talent backbone of InfoCepts, with the aim of enabling customer success through all matters talent related, an indispensible ingredient in supporting other departments in driving the overall business.

In this role, you will also have the opportunity to expose yourself exponentially by supporting colleagues in other functions and be part of the action in experiencing first-hand the criticality of the talent acqiusition function plays.

Roles and Responsibilities:

• Handle the end-to-end talent acquisition spectrum, ensuring best-in-class experience for both candidates and hiring managers
• Research and leverage on understanding of labour markets and manpower laws to create hiring plans and strategies, including to address unique business constraints in the hiring process
• Write job descriptions and post to relevant recruiting platforms
• Communicating with hiring managers to identify future job openings and their technical requirements
• Identify opportunities to improve on local hiring approaches, follow through with recommendations and implementation of adopted recommendations
• Support other departments in manpower-related matters such as preparing candidate profiles for projects recommendations
• Support in administrative duties as assigned

Skills Required:

• Diploma/Degree in Business Management / Human Resources or relevant fields
• Relevant experience in technical recruitment or talent acquisition, either agency or in-house; of at least 3 years
• Work experience in lean organizations, SMEs or start-ups is an advantage
• Track record of hiring for data and analytics roles is a major plus
• Ability to self-start and work effectively under minimum supervision
• Proficient with the recruitment cycle end-to-end from sourcing to selection
• Strong stakeholder management, offer negotiation and candidate retention skills
• Good understanding of open source technology and technical jargon

What You can Expect:

• Unparalleled learning opportunities that will test your mettle and equip you with new skills in Talent Acquisition
• Hybrid work-from-home and return-to-office arrangement
• Expand your professional network within the Tech Industry

If this opportunity excites you, apply with us now!

SSMC (Systems on Silicon Manufacturing Company Pte. Ltd.), is a Joint Venture between NXP and TSMC. We offer flexible and cost effective semiconductor fabrication solutions by maintaining fully equipped SMIF cleanroom environment, 100% equipment automation and proven wafer-manufacturing processes.

At SSMC, every career journey is unique and rewarding. We're looking for innovative, passionate, and talented people like you to join our team.

We’re searching for a Benefits Specialist (6 months contract) to be part of our Human Resources Department diverse team of talent. You will be responsible for facilitating and driving effective compensation and benefits policies and processes to attract and retain employees.

What you will be working on:

• Administer and review company benefits, including medical and group insurance coverage, flexible benefits, etc.
• Upkeep and maintain policies relating to flexible work arrangement, wellness, employee privilege programs, etc.
• Manage Cafeteria and Clinic administration and audit
• Plan and execute benefits programs and activities
• Participate in benefit surveys and market researches and recommend improvements
• Administer full employee cycle of Expatriate matters
• Assist manager to formulate, review and implement HR policies and procedures
• Update and maintain HR policy manual, HR communication tools and SAP HR Module
• Plan and administer system enhancement and rollouts
• Submission of routine reports to various departments or within HR
• Back up for compensation related matters (clocking, OT, salary review, bonus etc.)

More about you:

• Bachelor Degree in any discipline; or
• Graduate Diploma in HRM or Specialist Diploma in Compensation and Benefits
• IHRP-Certified Professional certification would be an added advantage
• 2 - 5 years’ experience in HR operations, HR shared service or C&B
• Vendor management of cafeteria/in-house clinic
• Proficient in Microsoft Office applications
• SAP experience preferred

SSMC is committed to equal employment opportunities and abides by the Tripartite Guidelines on Fair Employment Practices (TGFEP). All qualified applicants will receive non-discriminatory consideration for employment on the basis of merit and regardless of age, race, gender, religion, marital status and family responsibilities, or disability, or any other attributes as protected by the relevant laws.

The Nurse Manager is responsible for ensuring the efficient operation of the nurses of the hospital. This role includes managing personnel, conducting performance reviews, providing training, and coordinating activities. By working enthusiastically with your team, you will help maintain a positive and efficient work environment. Additionally, you will ensure adherence to practice and group policies while delivering outstanding patient and client care.

Nurse Manager Responsibilities:

• Ensure the highest standard of care is consistently provided to all patients.
• Supervise and monitor the quality of patient and client care delivered by the nursing teams, and provide clinical assistance to vets/specialists.
• Maintain these standards while also recognizing the practice as a business, carefully monitoring and managing finances at all times.
• Deliver efficient, courteous, and helpful service to all clients, suppliers, and external contacts under all conditions.
• Assist in the recruitment and selection of nursing staff as needed, followed by appropriate induction, training, support, management, and leadership for all new nurses.
• Achieve optimal performance from each member of the nursing teams through motivational methods, leading by example, and maintaining exceptionally high personal standards.
• Liaise with the Floor Manager and maintain effective communication between the nursing team, management team, and other teams within the practice.
• Promote our services, staff, and products both within and outside the practice.
• Understand, contribute to, implement, and train staff on practice and group policies as appropriate.
• To perform clinical work, which may involve departments such as internal medicine, emergency and critical care (ECC), wards, surgery, and general anaesthesia.

Requirements:

• At least a Degree in Nursing.
• Possess Advanced Diploma will be an advantage
• Possess 6-8 years of supervisory / managerial experience, will be an advantage
• Excellent interpersonal and communication skills
• Excellent leadership and management skills

If you believe you have the qualifications and experience required, please send your updated CV to [email protected]. Hear from you soon!

Procurement Specialist (Contract to Permanent)

You will be responsible for the procurement of spares/parts, supplies and services for the maintenance and operation of the power plant and its facilities.

Responsibilities

• Collaborate with plant engineers and personnel from the maintenance / operations / facilities teams on the requirements of the materials / services based on stipulated technical specifications and scope of work descriptions.
• Perform sourcing activities from both local and overseas vendors.
• Prepare and send out RFQs to the relevant suppliers/vendors and monitor their submissions.
• Conduct supplier evaluation and manage selection processes to ensure submissions are in line with the technical and commercial specifications.
• Expedite the delivery of the order and communicate with the internal stakeholders for any changes to the order as needed.
• Resolve supply, quality, and service invoicing issues with vendors and ensure commercial, legal and contractual compliance in all the procurement transactions.
• Undertake procurement continuous improvement initiatives.

Requirements

• Engineering degree in Mechanical / Electrical / Control & Instrumentation or equivalent.
• Technical procurement experience in a similar environment will be advantageous.
• Strong technical knowledge and evaluation writing skills.
• Excellent planning, organising, communication, and negotiation skills.
• Proficiency with MS Office suite especially Excel. SAP experience will be a plus.
• Resilient, self-driven and independent team player with the good ability to work multi-task and meet deadlines.

Job Summary

Seeking IT Security professional with a keen interest in Information Technology (IT) Governance, Risk and Compliance to enable cyber resilience and information security for mission critical systems.
The individual will be responsible to conduct cyber risk assessment in support of technology initiatives to help identify IT related risk and determines appropriate controls to mitigate risks.

Mandatory Skill-set

• Degree in Computer Science, Information Security or Information Systems;
• At least 2-3 years of experience in IT security space with a strong experience in IT GRC ( Governance, Risk and Compliance ) related functions;
• Deep knowledge and understanding of internal controls, security frameworks, risk management and IT governance, auditing techniques and methodologies;
• Good knowledge of enterprise IT systems and components (applications, operating systems, databases, networks, cloud, DevOps;
• Knowledgeable in using various cyber security monitoring and analysis tools and techniques depending on the organization's needs and requirements;
• Familiar with cyber security standards, protocols and frameworks such as NIST CSF, CIS, PDPA;
• Strong in analytical thinking with attention to detail;
• Excellent communication and inter personal skills.

Responsibilities

• Act as a Subject Matter Expert on IT Governance, Risk management and Compliance (GRC) and related policies and procedures;
• Responsible for documenting methodologies and tools to mitigate information security or cyber risk;
• Prepare reports for information security or cyber risk related reporting, threat awareness and security awareness reports;
• Conduct compliance assessments and tracking the overall compliance health in relation to IT governance standards and procedures in compliance with regulatory requirements;
• Recommend corrective actions or appropriate security controls to mitigate technical risk;
• Continuously identify GRC Key risk indicators (KRI) and maintain IT Risk Register;
• Assist in the development of policies for conducting cyber security risk assessments and compliance audits;
• Formulate governance procedures for documenting and updating security policy, standards, guidelines and procedures;
• Perform information security or cyber risk assessment activities and assess third party security controls and internal security systems;
• Establish scope of risk analysis for new technology initiatives;
• Keep abreast of the dynamic cyber threat landscape and identify opportunities for enhancement of IT risk processes;
• Provide regular updates on the overall health of compliance, criticality assessment, audit findings, remediation and action plans.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Local Medical Safety Specialist

6 months contract, Cover Maternity Leave

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class US Consumer company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an American consumer health company. It is the proprietor of well-known consumer brands. They combine the power of science with meaningful human insights to empower people around the world to live healthier lives.

Summary

We have a new and exciting opportunity to hire a Local Medical Safety Specialist. The Local Medical Safety Specialist will be responsible for managing local safety activities for medicinal products in compliance with local regulations and company policies. This role requires strong knowledge of pharmacovigilance and the ability to ensure proactive benefit-risk management throughout the product lifecycle.

The Local Medical Safety Specialist will report to the Cluster Safety Lead (CSL) Singapore & Philippines, within the International Pharmacovigilance (IPV) organization.

Principle responsibilities:

The responsibilities include, but not limited to:

• Work closely with the CSL (Cluster Safety Lead) to ensure that the Local Operating Company (LOC) safety activities, related to medicinal products are managed in compliance with local regulations and company policies/procedures at local, regional, and global levels and in accordance with any Pharmacovigilance (PV) agreements with third party business partners.
• Accountable for activities related to safety reporting requirements as required by Marketing Authorization Holders (MAH) and/or study sponsor, as applicable.
• Establish adequate collaboration with local and regional team to maintain local compliance oversight for day-to-day Individual Case Safety Reports (ICSRs) management including HA correspondence, regulatory intelligence etc.
• Maintain oversight of data generating activities, e.g., patient support programs (PSPs), market research activities, etc. and provide safety inputs into protocols and agreements to ensure appropriate review and inclusion of safety reporting process.
• Manage Local Medical Safety activities to ensure the pro-active benefit-risk management throughout product life cycle and translate global safety data to insights and actions tailoring to local specificities and needs.
• Establish product knowledge with focus on safety profiles, therapeutic area, and disease pathway knowledge in supporting the needs of the local Medical and Marketing organization in collaboration with the International Medical Safety leader.
• Participate in cross-functional team meetings and act as safety expert for discussion and evaluation of topics related to benefit-risk and product safety.
• Ensure Risk Management Plan (RMP) implementation at country level, prepare local RMPs/addendum and be involved in local safety signal detection, as applicable.
• Take appropriate measures and collaborate with cross-functional team to ensure new safety information is made available to HA and Healthcare Professionals (HCPs) in a timely manner.
• Ensure implementation of all PV relevant procedural documents and verify adherence. Where appropriate, develop local controlled procedures to cover local aspects of PV activities.
• Maintain training plan for local PV personnel and awareness of safety reporting in general for LOC employees, distributors/vendors by providing training and maintain proper documentation.
• Maintain oversight on safety policy and strategy, including monitoring, implementing PV regulations, and shaping regulatory environment.
• Act as the local PV contact person for all internal and external PV audits and inspections, and address follow-up actions from findings to ensure responses/corrective actions are tracked and completed timely.

Qualifications, Experience, Knowledge, and Skills

• Bachelor’s degree in the Medical, Pharmacy, Life Sciences, or related scientific field (or equivalent experience) is required.
• Minimum 3 years of experience within the pharmaceutical industry on pharmacovigilance is preferred. An equivalent year of working experience within healthcare environment will be considered.
• Demonstrable knowledge of all local PV requirements and of Global aspects of drug safety.
• Proven ability to coordinate workflow activities and prioritize multiple critical issues.
• Computer literate with basic knowledge of safety database systems.

EA License: 94C3609

Reg No: R1440247

Job Description Summary

The Marketing and Sales Specialist role will be responsible for the planning and execution of marketing and sales support activities across the SEA6 region, including Singapore, Malaysia, Cambodia, Myanmar, Laos, and Brunei.

The role will be reporting to the Commercial support leader, SEA6 and supporting both the local commercial teams and regional modality teams to ensure marketing strategies are implemented with maximized ROI and customer experience is optimized throughout the pre-sales process.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Essential Responsibilities:

• Support the formulation of marketing strategy
• Build field marketing programs and campaigns based on marketing strategy and budgets
• Oversee the execution of all field marketing activities across the region
• Be the Point-of-Contact (PoC) of all external stakeholders in field marketing activities to ensure on-time execution of marketing budgets
• Collaborate with the commercial team to optimize the ROI of marketing programs
• Host post-mortem of major marketing events to drive continuous improvement in the field marketing execution
• Be the Point-of-Contact for customer RFQ (request for quotation) and tender and ensure customer queries are responded in an informative and timely fashion, customer experience is optimized throughout the pre-sales process, and win chance is maximized.
• Render Executive Assistance to the Regional General Manager in the daily management of the sales zone

Qualifications/Requirements

• Minimum 4-year work experience in marketing
• Bachelor’s Degree in business administration, Marketing, or related fields
• Experience working in the healthcare industry is a must
• Experience in working effectively in a matrix MNC environment
• Experience in project management

Desired Characteristics

• Master’s Degree in business administration, Marketing, or related fields is a plus
• Experience in B2C marketing is a plus
• Demonstrated ability to lead with humility, inclusiveness, and empathy
• Demonstrated track record of delivering with focus

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

We Are

YouTrip is a Southeast Asian financial technology company dedicated to creating the next-generation of digital financial services for consumers and businesses. In 2018, we launched the region’s first and leading multi-currency payment app.

With our consumer and corporate products, YouTrip and YouBiz, we empower users with the most affordable and convenient financial innovations. YouTrip is a Major Payment Institution licensed by the Monetary Authority of Singapore (MAS), and owns principal memberships and issuing licenses with two of the largest card schemes, MasterCard and Visa.

YouTrip has been recognised by industry experts, winning awards for FinTech Employer of the Year by MAS and Singapore Fintech Association (SFA), Most Innovative FinTech Company in Southeast Asia and Best SME Finance Management Platform from APAC Insider’s 2023 Singapore Business Awards. We were also recently recognised as one of the Top Startups in Singapore by LinkedIn, further cementing our position as a leading fintech company in the region.

Our culture is entrepreneurial, open & inclusive, and teamwork-oriented. We are looking for talents with the aspiration to thrive in a rapidly growing business in the exciting FinTech space.

You Will

• Attend to day-to-day customer inquiries through phone calls and emails in a timely and accurate manner;
• Resolve issues and troubleshoot technical problems by working with other departments;
• Stay on top of product feature releases and maintain an in-depth knowledge of how YouTrip functions;
• Provide critical customer feedback to internal stakeholders to ensure that our product is up to customer expectations;
• Perform other related duties as may be assigned from time to time
• Attend to potential complaints raised by BPO team including but not limited to level-2 escalations
• To capture Red Flags via close monitoring of overall Ticket aging i.e External Threats (CEO, Social Media. MAS, etc.)
• Raise Red Flags as per our Escalation Guideline SOP
• To monitor Level-1 team adherence i.e ensure that L1 reported for duty as per Schedule
• Manual ticket allocation including pulling out and merging Chargeback tickets
• Take over cross team escalations where CS team are being tagged for action
• Adhoc tasks as assigned by manager i.e Internal Approvals

You Are

• Customer Service Enthusiast – You are passionate in driving operational excellence with a strong customer-oriented mindset. Ideally 5 years of relevant experiences. Experiences in Fintech / Banking or a call center environment is preferred. A bonus if you have exposure to Zendesk and Slack.
• Self-Driven Attitude – You are self-driven and able to work in a fast-paced environment with tight deadlines.
• Independent Worker & Team Player – You are able to work independently, or with a team, demonstrating strong interpersonal, leadership and organisational skills. You are also able to promote a culture of collaboration and teamwork across organization to optimise overall business growth
• Natural Communicator – You have strong interpersonal and communication skills with all levels of the organization from team members to executives
• Self-Starter – You are ambitious to learn and be challenged, and possess a detailed oriented mindset

What You can Expect from Us

• An innovative culture that encourages talents to work highly collaboratively in a respectful, friendly environment
• Access to a deep bench of technical and business experts
• Working with an entrepreneurial team of people from across the region

To Apply

If you are interested in this position, please click Apply Now and send in your CV. Due to the high volume of applications, only shortlisted candidates will be contacted.

Job Summary:

The appointee supports the music teachers in the teaching process in order to attain educational excellence. Demonstrating a positive attitude towards the teaching process. Communicating, liaising and developing sound relationships with child, teacher, parent and colleague thus enhancing the teaching process.

The role reports to Head of Infant School through Head of Music (Infant School).

Requirements:

• Minimum Diploma/Degree holder preferably in the relevant discipline
• Minimum 2 years of relevant teaching experience
• Excellent standard of literary and numeracy competencies.
• Experience working with children will be essential, particularly the 3-7 years old age range.
• Good interpersonal, communication and people skills
• Proficient in Microsoft Office Applications, Google Docs and knowledge of iPad is essential.
• Positive, enthusiastic, and mature individuals who enjoy working with children and teachers.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will conduct thorough background checks on all successful applicants.

Please refer to “Careers” on our website at www.tts.edu.sg for a detailed job description.

5-day week with school holidays entitlement. Interested applicants, please submit an application letter and detailed resume, stating your current and expected salary, date of availability and contact number via the online system at https://careers.tts.edu.sg/careerportal/main.aspx. In your application, please provide the names and addresses of three people from whom confidential references may be obtained. Please indicate their professional relationship to you.

Closing date for applications is Friday, 7 June 2024

(Only shortlisted applicants will be notified)

CPE Registration No.: 196100114C | Period of Registration: 7 June 2023 to 6 June 2029

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Serve as a point of contact for the company’s social media platforms such as Facebook, LinkedIn, YouTube, Instagram, forum and blog
• Interact with community members and customers in a professional, personable, and timely manner to grow and keep the community alive
• Manage the social media editorial calendar and ensure the content is published by the stipulated deadlines
• Foster and strengthen new relationships with key influencers within the community
• Generate comprehensive reports on overall community sentiment and notable trends and provide meaningful feedback
• Keep up to date to the latest social media trends and emerging social media platforms in the industry

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Researching competitors, target market, and relevant keywords for our digital marketing strategies
• Running digital content campaigns for our website and social media
• Collaborating with Graphic Designers and Illustrators to come up with appropriate visual content
• Editing content for grammar, spelling, punctuation, and style
• Writing content for various platforms, including blogs and social media posts, when necessary
• Making sure all content follows the best SEO practices and our company’s style guidelines

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Oversee and manage various programs within the company, ensuring smooth execution and adherence to goals
• Create and monitor program budgets, ensuring spending aligns with allocated resources
• Analyze program data, identify areas for improvement, and recommend adjustments as needed
• Plan and attend collaboration meetings to track project progress and ensure timely completion
• Demonstrate outstanding written and verbal communication skills to interact with stakeholders and teams

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278