Job Roles and Responsibilities

1. Follow up with HR on payroll data provided
2. Administer OT payrun
3. Administer month end payrun
4. Submit CPF reports
5. Compute final settlement for resignees
6. File IR21 tax for work pass holders
7. File IR8A tax for locals
8. Submit maternity, paternity, childcare leave and NS claims
9. Process petty cash
10. Generate GL file from Payroll system for month end accounts closing
11. Coordinating with various departments, such as HR, finance, and accounting, to ensure that all payroll information is up-to-date and accurate
12. Ensuring compliance with relevant regulations and laws related to payroll processing, such as tax laws and employment regulations
13. Conducting regular audits and reviews of the payroll process to identify any errors, discrepancies, or potential issues and taking corrective actions as necessary
14. Experienced in OT calculation and knowledge in shift setup
15. Manage complex payroll – with blue collar and various shift patterns
16. Staying up-to-date with industry trends and best practices related to payroll processing and administration

Pre-Requisitions

1. Degree in Human Resources/Administration/Finance or its equivalent
2. Min 5 years of payroll and benefits administration experience
3. Familiar with relevant regulations and laws related to payroll processing, such as CPF, Tax laws and employment regulation.
4. Handle huge volume of payroll transaction and complete within deadline
5. Good knowledge of HRIS systems (especially Timesoft) is an added advantage
6. Familiar with shift pattern set-up and overtime calculation in Time Attendance System
7. Strong team-player who can establish positive relationships and work effectively and collaboratively with individuals across all levels
8. Good interpersonal skills
9. Good with numbers, with an eye for detail
10. Good verbal and written communication skills

Responsibilities:

• Design, develop, and implement compensation and benefits programs that align with the company's overall compensation strategy.
• Conduct market research and benchmarking to ensure competitive and fair compensation practices.
• Manage the annual salary review process, including salary benchmarking, budgeting, and communication.
• Administer employee benefits programs, including health insurance, retirement plans, and employee wellness programs.
• Ensure compliance with legal and regulatory requirements related to compensation and benefits.
• Provide guidance to HR and management on compensation and benefits issues and best practices.
• Develop and deliver compensation and benefits training programs for HR and hiring managers.
• Stay updated on industry trends and changes in compensation and benefits practices.

• Bachelor's degree in Human Resources, Finance, or related field.
• Minimum 5 years of experience in compensation and benefits roles.
• Strong knowledge of compensation and benefits principles, practices, and regulations.
• Experience in job analysis, salary benchmarking, and designing salary structures.
• Proficient in using HRIS systems and MS Office applications.
• Excellent analytical and problem-solving skills.
• Detail-oriented with strong organizational skills.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

As Assistant IT Manager you’ll ensure our computers are installed properly, working efficiently and that system security measures are in place. You’ll also install new systems to improve hotel efficiency, always following standards and guidelines and make sure your teams have the tools and resources they need to work well.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• As primary contact for servicing the computer hardware you’ll manage and monitor all computer hardware and make systems are installed properly and working efficiently
• Keep up to date with all approved systems and technology including

1. - Computer Hardware systems and devices including PC LAN technology
2. - Software operating and utility systems
3. - Front Office and Accounts Receivable Property Management Systems
4. - Interfaces to and from Front Office Property Management Systems and other Systems
5. - Back Office Accounting Systems
6. - PC and LAN based Office Automation products
7. - Internal and External Electronic Mail / Facsimile / Scanner software and communication tools
8. - Point of Sale Systems
9. - Guest and Administration Voicemail
10. - Call Accounting
11. - Cabling
12. - Hub / Switch Management Systems
13. - Assist and Support Electronic Door Locking Computer System
14. - Computer Virus protection
15. - Hotel IT Security and Firewalls

• Maintain an up-to-date list of all computer hardware and software at hotel
• Monitor the performance of the systems and maintain log book of performance
• Understand all standards and customized features and functions of the Hotel front office system
• Ensure that all computer media saves, and back-ups are completed, documented and stored per specifications
• Maintain uncompromising data and physical security standards
• Ensure all hotel policies and information security comply with standards
• Investigate and report software problems to the vendor, or to the Support Centre
• Identifying colleagues to train user on systems
• Coordinate purchase of program applications or enhancements to meet specific hotel needs only if these applications are not covered by existing standards
• Provide a written monthly progress report to the GM. Director of Finance and Business Support, and Area IT Leader
• Establish documents, test and communicates appropriate disaster recovery emergency procedures to follow when the hotel computer system(s) are inoperable
• Ensure viable solutions are adapted and used for hotel disaster recovery plan and business continuity
• Select suitable Software/Hardware vendors for the hotel
• Collaborate with other departments to ensure all IT related items meets the various Audit requirements

What We need from you:

• Diploma or Vocational Certificate in Computer Science or IT or related field
• 3 years’ related experience with computer set-up and troubleshooting
• Working knowledge of networks, operating systems, and databases
• Strong analytical and problem-solving skills
• Knowledge in PCI DSS (Payment Card Industry Data Security Standards)
• Great communication skills
• You’ll be a team player, proactive, responsible, hardworking, and able to work under pressure

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

The moment a guest enters the hotel, they will be amazed by the exceptional service provided. As a Duty Manager (Night), you’ll deliver a memorable service to guests by assisting and answering their enquiries that exceeds their expectations. You’ll also create the warm atmosphere that makes our guests feel at home in any location. You will be the person to manage the hotel's night operations.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• React and respond to guests to resolve their problems and also provide them with personal recognition
• Ensure VIPs and priority club guests receive special attention
• Ensures front line team members comply with FIT Marketing techniques, maximize sales and upsell while promoting inter-hotel sales and in-house facilities
• Check billing instructions and monitor guest credit
• Analyzes and approves discounts and rebates
• Analyze the rate variance report to ensure rooms revenue control
• Support and assist Front Office team and all departments during peak hours (greeting, rooming and sending off VIP guests)
• Supervises and directs Reception and Reservations personnel in terms of standards of conduct, uniform, hygiene and appearance
• Assist superior in all team member related matters (staffing, recruiting, training, discipline, communication)
• Ensure your team are properly trained according to hotel’s guidelines and quality standards
• Ensure all procedures are conducted safely and according to policies, procedures and guidelines
• Be aware of duty of care, adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Log security incidents and accidents in accordance with hotel requirements
• Takes action with the Property Management Systems (PMS) in emergency situation

What we need from you:

• Minimum 2 years of related work experience as a Duty Manager in a hotel.
• Knowledge – Be knowledgeable about Singapore and places for business travellers/ tourists.
• Be able to work on permanent night shift
• Good knowledge of the Opera Property Management System

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing.

framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Brief description of the Restaurant

New opening Japanese Yo-shoku restaurant. Around 80 pax of capacity.

Job Descriptions

• Ensuring smooth kitchen operations of the restaurant
• Guiding a team of Cooks in delivering great quality dishes to customers
• Handling food preparation and ensuring company standard (following training manual)
• Working close with all team members from both Front of the House and Back of the House to ensure smooth operations and exceed customers’ expectation
• Guiding and monitoring work performance of all staffs
• Conducting opening and closing inventory of beverage and managing stock ordering
• Maintaining of the hygiene and tidiness of kitchen area and storage area
• Ensuring compliance to food safety, hygiene and sanitation standards according to statutory guidelines
• Ensuring company’s policies and standard operating procedures are strictly adhered to

Job Requirements

• Graduated at least Secondary school
• At least 5 years of working experience in a similar capacity(serve for 80-100pax restaurant) kitchen in which 3 years in managerial level
• Good communications and interpersonal skills
• Self-motivated, detail-oriented, passionate, quality-focused and a multitasker
• Ability to work in a fast-paced environment

Benefit

• New Opening Outlet
• Big room for career progression since they are planning to expand more.
• Annual Leave
• Medical Leave
• Uniform will be provided
• Yearly Bonus*depends on business situation/performance
• Staff Discounts
• Transportation allowance under certain conditions
• Following by MOM Part IV of the Employment Act
• *We will do training in TOKYO/JAPAN, let’s joint us!!

Working hours

Working Hour/Standard Condition：

• 7:30-23:30(as Rotating Shift)
• 5days per week (able to work on weekends and public holidays)/principal

Understand and leverage opportunities that align with the commercial goals and business direction of CEFFU, including collaborations that enhance Revenue, Market Presence and Business Growth

• Establish and maintain strong relationships with institutional clients and facilitate product integration and implementation, co-marketing efforts and other optimizations
• Facilitate commercial decision-making by continuous monitoring of market trends, emerging technologies, competitor and consumer behavior analysis as well as product and industry dynamics such as regulatory changes and global trends
• Work closely with our Operations & Product Teams to design effective strategies and solutions for partner operations. Align strategies and broader business objectives to propose new business models and target business growth.
• Assist Management Team in other strategic research and related projects

Partner our Product Team in the development and enhancement of CEFFU’s products or services for custody clients, including collaborations targeted at improving product features, innovation, and overall market competitiveness

• Lead and contribute to internal cross-team projects in improving and standardizing commercial processes and systems, including, and not limited to commercial SOPs, user management system, data analytics tools

The position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organising, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities

Manages The Daily Housekeeping Operations For Rooms And Public Area

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.
• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organisation and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team

• Leads the Housekeeping Team with a Heartist® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, training and development needs of colleagues. 
• Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• ·Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.
• Undertakes any reasonable tasks and secondary duties as assigned by the Assistant Executive Housekeeper.
• Performs any other duties and responsibilities that may be assigned.

The Raffles Butler is at the center of the Raffles Hotel Singapore residents’ service experience. This position encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house and departure arrangements.  The Butler will strive to listen attentively, observe the little details, and personalise interactions with the aim to anticipate and be intuitive of residents’ needs and wants.  An ambassador of the hotel, well-rounded in all areas of the hotel, including Rooms, Food and Beverage, Spa and other resident touched areas.

Primary Responsibilities

Executes Butler core tasks

• Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and residents.
• Engages and customises check-in procedures, suite set-up, suite orientation, offers welcome drink, itinerary and dining recommendations and bookings, through observation and interactions anticipate and be intuitive of residents’ needs and wants.
• Orchestrates the celebrations of residents’ special occasions, assists with in-suite experiences resolves resident feedback, serves daily amenities and offers assistance for departure arrangements and provides fond farewell.
• Tasks include unpacking, packing, laundry, shoe-shine and in-room dining service, promptly answers any resident calls and emails and communicates with respective departments.
• Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with internal stakeholders

• Executes the annual upsell strategy and achieves all goals as set by management and cooperates with the Lobby Operations team in promoting inter-hotel sales and in-house restaurants and facilities.
• Cooperates closely with the In-Suite dining team and housekeeping to ensure a seamless In-Suite dining and cleaning experience.  Acts as a link for residents with all other areas of the hotel.
• Addresses any security incidents and resident complaints to the Head Butler and reacts proactively when suitable and appropriate.

Improves quality of product and services 

• Ensures residents receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

The Lobby Ambassador is responsible in managing various aspects of the Lobby operation in the delivery of the Raffles Hotel Singapore’s service experience throughout the entire guest journey.

Primary Responsibilities

Executes Core Tasks of the Lobby Operation

• Delivers the Raffles Hotel Singapore guest experience through a seamless flow of processes and in close cooperation with the Raffles Butler.
• Provides a first-class arrival experiences for all residents including a seamless and personalised check-in experience. Closely assists the F&B team in welcoming and accommodating/seating restaurant patrons.
• Ensures the smooth running of the Lobby operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products and colleagues.
• Addresses any security incidents and guest complaints to the Lobby Operations management team and reacts proactively when suitable and appropriate.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Handles Cashier and Lobby Operation Coordinator Duties

• Accurately executes cashiering and billing duties in coordination with the Raffles Butlers and cooperates closely with the Finance team.
• Acts as Lobby Operation Coordinator to handle administrative tasks and to ensure the smooth lobby operation and the completion of all essential preparatory tasks prior to guests’ arrivals.
• Responsible for the timely pre-arrival correspondence cycle within the Lobby Operations team.

Maximises the outcome of upsell and cross-sell opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities for Residents, F&B patrons and visitors.

Seeks constant improvement of quality in product and services

• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Participates in the handling and follows up of any security incident and guest complaint together with the Lobby Operations management team and always reinforces hotel values.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.

The position is responsible to act as the point of reference for guests who need assistance or information. The Concierge Agent understands guests’ needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions.

Primary Responsibilities 

Executives Concierge Core Tasks

• Accommodates all guest needs and requests with focus on guest service, anticipating guest needs, and creating memorable experiences through personalised service.
• Takes responsibility and ownerships for all resident and visitor services rendered by the Concierge section. Carries out any other duties as and when assigned by the management of the hotel and department.
• Ensures the smooth running of the Concierge section by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Ensures service standards and individual performance is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with External Stakeholders

• Arranges, coordinates and monitors limousine services to ensure all guests receive the appropriate attention from departure to arrival of the booked vehicle and that revenue is maximised without compromising the service experience and perception of the guest.
• Arranges coordinates and monitors any travel, ticket, tour, and attraction bookings as well as offsite restaurant reservations that are arranged by the Concierge section.

Deals with Internal Stakeholders

• Works with the Doormen and Porters, Reception and Raffles Service team and maintain good inter-departmental relationships, especially with Housekeeping and Butlers to ensure seamless customer service.
• Promotes in-house facilities and inter-hotel sales and maintain good inter-divisional relationships to ensure seamless customer service.
• Addresses any security incidents and guest complaints to the Lobby Manager and reacts proactively when suitable and appropriate.

Improves Quality of Product and Services

• Ensures guests receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.

The position is responsible for ensuring that accurate processing and reconciliation on the credit card payments and adjustment into Property Management System (PMS) and to assist Credit Manager in maintaining the proper accounts receivable procedures within the hotel in accordance with local and corporate policies and procedures.

Primary Responsibilities

Accounts Receivable and Credit Section

• To sort the daily paperwork according to the outlet cashier shift close report and pass on the paperwork to the respective colleague from AR and Income audit.
• To key in the credit card transactions base on credit card type onto the excel provided. To resolve the variance of credit card transaction on the same day if there is any variance arise.
• To save all the credit card reports from Adyen portal (Acquirer) on daily basis.
• Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.
• Calculate and accurately post commissions.
• Promptly investigate all credit card disputes, liaising with the Front Office and the banks.
• Collate all necessary paperwork to justify credit card refunds and obtain sign off from the management before refunds can be processed.
• Assist Credit Manager on any billing reconciliation such as GrabandGo and Klook.
• Assist in any adhoc requirement.
• Ensure that all hotel systems and internal controls related to accounts receivable section are adhered to.
• Ensure the operation procedures are in accordance with PCI-DSS compliances.

Focus on Colleagues/Management Experience

• Attend to colleagues' queries promptly.
• Consistently offer professional, friendly and engaging service.
• Co-ordinate with various departments to ensure proper documents submission.
• Use a Heartist® approach – make the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.

Work as Part of the Finance Team

• Ensure to produce quality work at all time.
• Adhere to all timeline set.
• Build strong relationship with team member.
• Build a cohesive working environment and achieve together financial goal set.
• Be knowledgeable and play an active role in maintaining strict adherence to PCI-DSS compliances.

Involvement in Wider Job Function Relationships

• Maintain collaborative working relationship with all colleagues.
• Participate in training activities to improve knowledge and skills.
• Follow guidelines provided in colleagues’ handbook.
• Understand emergency procedures, health & safety requirements.
• Ensure service standards and individual performance is aligned with AccorHotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contribute to the hotel’s Corporate Social Responsibility efforts by supporting the Planet 21 program.

Purpose and Scope of role :

To promote the success of the company by managing the Accounting operations, within a framework of prudent and effective controls, which enable risk to be assessed and managed through focus on Finances, Operations, People, Customers, Systems, Culture and Compliance in adherence to the company’s policy and procedures.

Manages a solid team by driving all the Accounting operations within the company, responsible for Reporting, Payable, Taxation, Capital Expenditure, Control and Compliance to accounting policies, Process Improvement and assisting the Accounting Manager / Controller with the company’s financial affairs.

KEY RESPONSIBILITIES:

Finance & Operations:

• Manage the day to day Accounting operations including A/R, A/P, Treasury, Revenue Recognition, working closely with the Accounting and Operational teams to review processes, implement best practices and improve productivity.
• Manage the Capital Expenditure process, including obtaining approval of acquisitions and disposals, maintaining the Fixed Asset Register, and completion of the Annual Inventory certification. 
• Complete all GL reconciliations, including Proof of Cash, Fixed Assets, Leases and other schedules for monthly P&L submission.
• Contribute to the preparation of the internal monthly accounts (Profit & Loss, Balance Sheet, Cashflows, and Analysis).
• Assist in information submission to statutory authorities for Payroll, GST, Corporation Tax and Statistic Dept.
• Contribute to the preparation of statutory financial information and tax computations.
• Provide required information/documentation for Internal Control Evaluations and Internal/External Audits.
• Support the Accounting Manager / Controller with miscellaneous projects and tasks.

People:

• Continually provide coaching and training to the team members
• Conduct timely 1:1 review and yearly employee performance evaluation.
• Ensure all staff and positions have job descriptions, clear expectations and are working with structured development plans
• Support in recruiting, hiring, provide input to find new potential candidates for the accounting department
• Meet company standards of 52 hours training per year
• Review department goals and personal plans periodically with staff to ensure buy-in and accountability
• Assist new hires with mandatory training completion within the first 6 months

Customer:

• Support Accounting team to better serve internal customers

Compliance:

• Review company internal controls, specifically the Financial Process Control.
• Promote compliance diligently following all company policies and regulations and being the role model of integrity and pride for all employees.
• Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.
• Ensure compliance with local laws and regulations.

Culture:

• Proactively promote the company’s 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Systems:

• Be open to implementing new system changes and enhancements into your department. 
• Be involved and suggest system/process improvements.
• Set the tone of this environment within your department.

KNOWLEDGE, SKILLS AND BEHAVIOURS:

Knowledge:

• Expeditors’ Company Policies and Procedures
• Strong Accounting and Finance knowledge.
• Global Logistics Industry knowledge

Skills:

• Proficient in MS Office
• Strong organisational and analytical skills with an attention to the details.
• Fluent in English
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to financial persons as well as non-financial persons at all levels from Operations to Senior Management to obtain positive results.
• Proven leadership attitude and skills
• Ability to drive through change

Behaviours:

• Emotional resilience
• Self-reflecting and open to feedback
• Initiative and ability to work in autonomy
• Role model of integrity and pride for all employees
• Proven leadership attitude and background
• Professional appearance and attitude
• Reliable and accurate
• Being supportive of change
• Taking initiative and working in autonomy
• Being an advocate of Expeditors culture at all times
• Being approachable and proactive

The Events Administrative Executive is responsible for all administrative matters and provision of sale support to the events team. Observes and adheres to the Values of Accor, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.

Primary Responsibilities

Delivers Friendly and Efficient Events Service

• Advises on availability and offering alternatives when applicable.
• Preparation and sending of sales proposals and contracts (corporate and wedding).
• Makes a good first impression through first enquiry.

Focuses on Meeting Planner / Guest Experience

• Ensures the accuracy of bookings and internal BEO.
• Familiarises with the house system to assist managers in making booking. (Opera, Table Management System & Social Tables).
• Timeliness in responding to enquiries from various platforms.

Works as a Team and Facilitate Processes

• Keeps the workplace functional.
• Generates relevant reports timely and accurately.  
• Ensures that the department meet timelines required by other department.
• Effective communication among inter departments.
• Promotes team cohesiveness.

Involvement in Wider Job Function Actions / Relationships

• Participates in training activities to improve knowledge and skills.
• Follows guidelines provided in employee handbook.
• Understands emergency procedures, health and safety requirements.
• Maintains collaborative working relationships with colleagues, supervisors and managers.
• Upholds the Accor Values in the work nature, increasing stakeholders’ interest.
• Performs any other duties and responsibilities that may be assigned.

[What you will be working on]

You will be part of a small but dynamic team within EDB’s Brand, Marketing and Communications division, focused on public communications to enhance EDB’s corporate reputation, positively shape perceptions of industries that EDB nurtures, and convey to local audiences the impact of EDB’s work on the Singapore economy and jobs. You will craft content and implement ideas for amplifying EDB’s work across a range of social media platforms to generate brand visibility and marketing leads, and also to drive audience growth and community engagement in Singapore and globally.

Responsibilities

• Develop and execute channel-specific strategies for LinkedIn, Instagram, Facebook and YouTube

• Write effective social posts/ads in an authentic voice for EDB that grab attention and engage platform users.

• Create social content across static and animated formats including carousel posts, document ads and short-form videos (IG Reels, IG Stories)

• Run social media campaigns to build an engaged community and nurture brand ambassadors

• Provide onsite support at events including capturing video content

• Ensure that daily operations run smoothly, including managing the social media calendar; scheduling posts using social media management tools; ensuring the final published posts are properly rendered within each platform’s specifications; and community management

• Test, measure, and improve the effectiveness of social content, recommending creative iterations to optimise performance and help achieve business goals

• Social media reporting and competitive analysis

• Stakeholder and agency management

[What we are looking for]

To meet the challenges of this role, you must have/be: 

• At least 3 years of B2B marketing experience, with an understanding of integrated campaign planning across channels

• Strong interest in social media, with excellent writing skills

• Experience in content creation, creative design and experience running campaigns across different platforms

• Knowledge and experience with video content creation, including writing, producing, and editing video productions using software such as Premiere Pro and CapCut

• Experience with social media management and analytics tools such as Sprinklr and Adobe Analytics

• Committed to excellence in project execution and adept at managing priorities and timelines

We welcome applications from Singaporeans and will review these on a rolling basis. Applicants can expect to receive an application outcome within 8 weeks of their application date.

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Creativity for All

Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us #2 on the 2022 Singapore Best Workplaces™ in Technology!

We’re proud to offer market leading employee benefits designed to suit you and your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, parental leave, access to our Employee Stock Purchase Program and programs designed to help you continue to build your career.

We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to enable you to make a bigger impact through philanthropy, employee, and community engagement.

We know that people are the differentiator in our business, and that's why we want to meet you!

A bit more about you

This job is for an experienced Project Manager with a positive and “can do” attitude. You have excellent problem-solving skills with a demonstrated ability to identify issues, resolve them quickly and the ability to articulate high-level technical solutions to address business problems..

You will also have:

• Proven successful project management experience, preferably within the Digital Marketing space with overall 7- 10 years of experience.
• Bachelor’s degree or equivalent
• Understanding of custom software development processes and engagement methodologies
• Understanding of: Web Content Management, Rich internet applications, Web & Social Analytics, online Ad Targeting and content Personalization solutions.

What you'll do

• Work with customer(s) as well as Adobe Field and Services Sales teams to clearly define and document project scope, requirements, and integration points as they relate to solution implementation.
• Oversee project Delivery process with key contributors to help handle scope and prepare change requests - including tasks, deliverables, milestones, resources, and estimated costs. 
• Act as primary point of contact for the client(s) throughout the project life-cycle and collaborate with third-party subcontractors, Vendors and technology Partners as needed.
• Achieve customer satisfaction through successful delivery of defined project scope, within budget and cost. 
• Accurately forecast revenue, profitability, margins, bill rates and utilization across projects.

Adobe for All

Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs designed to make everyone feel included, we're committed to fostering a diverse and inclusive workplace for all.

Take the plunge and jump in

Liking what you have read and keen to jump in? Thinking you might not have all the skills we are looking for? Just take the plunge and apply – we know that by bringing together a diverse group of people, we become so much better together. We'd love to see where we can help drive Creativity for All together.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, hone , email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and pro active.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Retail Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Onlline orders and store orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

• Solid understanding of client compute market & storage-related trends
• Deep understanding of PC Original Equipment Manufacturer (OEM) business including strategy, competitive landscape, product lines, opportunities - Total Available Market, serviceable market etc.
• World-class customer engagement to deeply understand OEM pain points & deliver solutions, create & execute product Go-To-Market (GTM) plans, working closely with WDC internal stakeholders, to drive design wins, help achieve & exceed business targets
• Vet new opportunities & deliver business justification to help Product Management & Engg develop products designed to meet and surpass customer requirements and expectations
• Create & deliver targeted, crisp outbound customer messaging with compelling value proposition, roadmap & product positioning to OEM customers
• Manage all aspects of new product introduction, product transitions, end of life etc., aligned with Business Marketing & Sales
• Establish a firm handle on the PC market pulse through customer interfaces, ecosystem partners, broader industry network and thorough understanding of 3rd party analyst & other relevant industry reports etc.
• Solid understanding of ecosystem partner roadmaps & client compute trends
• Create & deliver field team (Sales & Customer Technical Support) product and roadmap training assets
• Develop and maintain positive working relationships with key stakeholders – Sales & Customer Technical Support, Product Management, Business Marketing & Apps Engg

As a Senior Growth Hacker Manager, you will be responsible for developing and implementing innovative growth strategies to increase the BNB Chain's market share (DAU, TVL, and transaction volume) in the blockchain industry. You will attract new users and enhance the engagement of existing ones by organizing various types of effective marketing campaigns.

Key Responsibilities:

• Develop and execute a comprehensive growth hacking strategy, including market positioning, user acquisition, retention, and brand promotion.
• To enhance brand awareness and user engagement, plan and organize online events, such as hackathons, community activities, festival campaigns, ecosystem interaction campaigns, and long-term incentive programs.
• Execute marketing campaigns using various channels and strategies (such as social media marketing, email marketing, etc.) to attract new users and keep existing users active.
• Write high-quality promotional content suitable for various channels for marketing
• Analyze market trends and user data to optimize growth strategies and marketing activities continually.
• Work closely with the product, technology, and design teams to align on marketing activities and product development.
• Suggest and experiment with creative solutions to drive growth, given the nascent and experimental nature of the web3 industry

Team Summary

The Products and Solutions function is responsible for product management, product strategy, providing the thought leadership and long-term design for the development and growth of Visa’s products across the Asia Pacific region (AP). The Product Development and Commercialisation is a horizontal service group, within Regional Product and Solutions team that has end-to-end responsibility for building and delivering new capabilities aligned with the AP Product Roadmap.

The Product Development and Commercialisation team works with many stakeholder groups and markets, across the AP region and globally. We partner across market, hub and global with account management, product, processing, design, delivery and architecture teams.

What a Manager, Developer Solutions does at Visa:

Visa Developer is a platform solution that allows developers, issuers, merchants and their partners to reduce the cost and time to market associated with developing their own end to end solutions. Customers can combine and integrate APIs from Visa, 3rd parties, and their own APIs to create distinct and compelling solutions that complement their brand, technology, and strategy. Visa Developer helps deliver a superior customer experience, faster time to market, lower delivery and maintenance costs, and a more extensible way to manage both core and value-added capabilities. Most importantly, Visa Developer enables us to deploy assets that support commercialization of our solutions.

Test Drive is a “test and validate” zero-code solution adjacent to Visa Developer, supporting clients with faster, error-free go-to-market and a zero-code ”try before buy” option for qualified services. 

As a Manager, Developer Solutions within the Commercialisation team, you will need to understand the strategic, commercial, technical, and ecosystem implications of both product launch and product development. You will engage with a diverse range of stakeholder groups in our AP markets and regional hub to motivate, educate, and provide advice on Visa developer solutions. You will also develop and execute plans to evolve and grow Visa Developer by engaging with the developer community across various platforms.

Your main accountabilities will include:

• Own and manage the developer platform including operations, onboarding and integration performance, billing and revenue management.

• Monitor, report, and resolve performance and product issues with product and platform owners.  

• Foster strong stakeholder management and engagement across global product, hub product, and market teams.

• Advise product owners with pricing, terms, market fit, product requirements, and product activation. 

• Identify, track and narrate key insights and developer trends that help inform markets and clients.

• Roadmap management and own day-to-day operations for Test Drive.

• Lead client engagements and proactively engage with product owners to define and publish solution narratives that bring to life bundled solutions leveraging Test Drive where appropriate.

• Take the lead in developing and executing plans to evolve and grow Visa Developer with the developer community.

Why this is important to Visa

As we roll out products and solutions in an extremely dynamic marketplace it is important to ensure our offerings are differentiated, fit for purpose and deployed with agility. We are seeking to transform how we design, build, ship and deploy our products to be bolder and faster in delivering innovation for our clients and the ecosystem and accelerate revenue growth. The Product Development and Commercialisation team is at the center of this transformation and will provide the stewardship, tools, and processes to make it a reality.

As we drive this change, solutions need to be simple, secure, flexible, and reliable for our customers. They will also represent a cost effective, timely, and low complexity path to achieving reach, scale, and extensibility for our clients.

Your part to play is in ensuring the promise our products and solutions aim to achieve by delivering high quality and consistent platform management of Visa Developer, and growing our Visa Developer community.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Responsibilities:

• Lead and manage the food safety and quality team to ensure compliance with food safety standards and regulations.
• Develop and implement food safety and quality policies, procedures, and guidelines.
• Conduct regular inspections and audits to ensure adherence to food safety protocols.
• Monitor and analyze quality data to identify trends and areas for improvement.
• Collaborate with cross-functional teams to address quality issues and implement corrective actions.
• Manage and maintain the company's food safety and quality management system.
• Develop and deliver training programs on food safety and quality control.
• Conduct internal audits to evaluate the effectiveness of food safety and quality systems.
• Ensure compliance with regulatory requirements and industry standards.
• Stay updated on industry best practices and advancements in food safety and quality management.

• Bachelor's degree in Food Science, Nutrition, or related field.
• Minimum 5 years of experience in food safety and quality management roles.
• Strong knowledge of food safety regulations and standards.
• Experience with food safety and quality management systems.
• Certification in Food Safety (e.g., HACCP, GMP) is highly desirable.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work cross-functionally and collaborate effectively with teams.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Who we are

Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative, but work well within a team.

What we offer

Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you’ll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world’s leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team.

Our view on diversity, equity and inclusion

At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together create a safe and liveable world’ – and to each other.

Job Summary:

We are seeking an experienced and dedicated Central Logistics and Warehouse Manager to oversee and optimize our logistics and warehouse operations within the dynamic marine industry and wind farm sector. The ideal candidate will possess strong background in logistics, supply chain management, and warehouse operations, combined with a deep understanding of the unique challenges and requirements of the offshore sector.

Key Responsibilities:

• Logistics Strategy Development: Develop and execute comprehensive logistics strategies that align with the company's objectives and support efficient operations. Ensure effective execution of full logistics scope transport planning for on-site/ on-deck deliveries /collections.
• Supply Chain Management: Collaborate with suppliers, port agencies, and partners to ensure timely, safe, and effective deployment of materials, spare parts, and equipment required for operations.
• Import/Export Control: Specializing in import-export operations including controlled equipment, you will be entrusted with overseeing the intricate and regulated movement of Fugro equipment across international borders. Your expertise will ensure compliance with relevant regulations including permits, import/export regulations and tax implication, and the safe transportation of controlled items/ equipment.
• Warehouse Operations: Manage day-to-day warehouse activities, including inventory management, storage optimization, and order fulfillment, to ensure smooth safe, and efficient operations, play a pivotal role in the implementation of the 5S methodology. Your expertise in applying these principles will be critical to maintaining a high standard of excellence within our warehouses located in Asia.
• Inventory Control: Implement inventory control measures to minimize stock discrepancies, manage inventory turnover, and ensure accurate record-keeping in compliance with industry standards.
• Team Leadership: Lead, mentor, and develop a high-performing team of logistics and warehouse professionals, fostering a culture of safety, accountability, continuous improvement, and collaboration.
• Proper lifting equipment handling, and maintenance protect staff and help minimize downtime.
• Process Enhancement: Identify opportunities to streamline logistics processes, reduce lead times, and enhance overall operational efficiency within the business lines.
• Quality and Safety: Work with QHSSE, Project stakeholders to ensure adherence to industry regulations, Fugro safety standards/policies, and quality assurance protocols in all logistics and warehouse activities, contributing to a safe and compliant work environment onshore and offshore, ensuring the safe operation of lifting equipment to prevent accidents, injuries, and fatalities.
• Data Analysis, setting goals, and Reporting: Utilize data-driven insights to monitor key performance indicators (KPIs), develop strategies & roadmap, evaluate logistics and warehouse performance, and present regular reports to senior management.
• Stakeholder Communication: Maintain open and effective communication with cross-functional teams, Service Lines, Operations, Fleet Services team, and other internal and external stakeholders to ensure alignment and transparency.
• Budget Management: Collaborate with relevant stakeholders to develop and manage logistics budgets, monitor expenses, and identify cost-saving opportunities.

Qualifications and Experience:

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. Master's degree is a plus.
• Proven experience of 8-10 years in logistics and warehouse management, with a focus on shipping/ project logistics, geotechnical engineering offshore wind or EPCI Offshore logistics.
• In-depth knowledge of marine industry logistics practices, regulations, and challenges.
• Strong leadership skills with a track record of effectively managing teams, motivating the staff, and driving performance.
• Possess excellent and impressive communication abilities and interpersonal skills to interact with diverse stakeholders.
• Problem-solving aptitude and a proactive approach to identifying and resolving operational/supply chain issues.
• Track record in leading and coaching a team of logistics professionals, including supervisors, coordinators, and logistics/warehouse personnel.
• Experience in fostering a culture of collaboration, accountability, and continuous improvement within the team.
• Attention to detail, organizational skills, and the ability to manage multiple priorities.

Others

• Travels within Asia are expected to manage and overseas project logistics, mobilization and demob of equipment from the vessels.
• Team player with strong leadership and willingness to develop others; able to handle conflicts.
• Planning and analytical skills with experience in relevant techniques and software application, strong problem-solving skills
• High focus on project quality and HSE performance, experience in risk assessment techniques and exercise
• Prepared to work long hours and/or during odd hours as and when required.
• Direct Report to Procurement Manager in Supply Chain
• Functional Report to Operations Manager and Business Director.

If you possess a strong passion for logistics excellence and are eager to contribute your expertise to the dynamic marine and offshore industry, we invite you to apply and join us in shaping the future of central logistics & warehouse in Fugro Asia.

How to apply

• Please include your latest resume in the application.
• Please describe your working rights in Singapore (work pass sponsorship is subject to quota and availability).
• We regret to inform that we will only process applications made via our Careers website (and other linked portals) and only shortlisted applicants will be contacted.

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role

You play a critical role in our assortment strategy and planning team, by supporting the realisation of assortment strategies through optimising processes and increase of synergy & work efficiency of teams.

You should have / be 

• Be both performance-driven and process-driven with a thirst for constant improvement through iteration
• Excellent problem-solving skills and an ability to think quick on your feet and out of the box with solutions that are scalable, sustainable and cost-efficient
• A growth mindset and entrepreneurial attitude. Be able to adapt and thrive in a dynamic and ever-shifting environment
• A willingness to go above and beyond and proactively offer suggestions
• Collaborative, interpersonal and communicative

Main responsibilities

• Optimise the E2E assortment creation to launch processes
• Ensure efficient information flow between various business units 
• Create a close feedback loop to support continuous improvement on creating relevant assortments
• Identify blockers/inefficiencies within and between the assortment teams, launch and manage projects to improve them
• Improve product information management tools and processes

Qualifications & Experience

• Minimum 2 years of project management experience ideally in B2C businesses 
• Strong organisation and communication skills
• Highly flexible and comfortable working in a fast-paced, matrix organisation, with multiple stakeholders in different teams
• Self-driven individual with high willingness to work collaboratively

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme