What you’ll be doing

• Engage with customers to address inquiries, provide information about Halal products, and ensure customer satisfaction.
• Collaborate with the manager to implement and maintain quality control measures in the butchery.
• Stay updated on Halal certification standards and regulations.
• Address customer inquiries and concerns related to Halal products.
• Regularly inspect and maintain butchering equipment to ensure safety and efficiency.
• Report any equipment malfunctions and arrange for repairs.
• Cut Meat.
• Train new team members in collaboration with the Butcher Manager.

Responsibilities

• Ensure IT support services meet business requirements and goals, fulfil end-user requirements, and identify and resolve systems issue.

• Provide tactical and strategic recommendations based on ITSM key performance measures.

• Lead continual service improvement and ongoing process maturity through regular reviews of the process and tools, trend analysis and metrics reporting and through regular engagement with stakeholders.

• Promote transformation of IT support excellence by delivering best practices supporting Service Management and overall Operations Service Delivery.

• Responsible for facilitation and response of all major incidents impacting Business applications and Infrastructure Services on a 24/7/365 basis.

• Ensure that incidents are managed effectively and professionally, resulting in the restoration of normal service quickly, efficiently and with minimal impact to customer / business service.

• Ensure documented processes are followed and Incident Communications are accurate, sent out in a timely, effective and efficient manner meeting SLA commitment.

• Managing/Hosting incident recovery bridge lines as appropriate for high priority and major incidents

• Conduct continuous process improvement for the Incident Management Life Cycle and Incident Postmortem process.

• Provides input to Problem Management for the analysis of Incident data and identification of trends.

• Analyze the cause of the reoccurring incidents by following the problem management methodologies.

• Analyze data in the ticketing system periodically and identify possible chronic incidents that should be considered for problem management.

• Manage root cause analysis between cross functional technical and business teams.

• Provide key input into Service Operations’ strategy and be responsible for identification and implementation of continuous improvement opportunities.

Requirements

• Master’s or bachelor’s degree in information technology, Computer Science, Manage Information Science or equivalent.

• Strong Banking knowledge - Front, Middle or Back Office Operation knowledge relating to Corporate, Institution and/or Transaction Banking Business.

• Min. 10 years of working experience in a bank in Asia Pacific within Technology department.

• Strong Technology, Application, and Infrastructure knowledge. Prior experience in establishing and driving Technology Support Strategy and operation management are good-to-have.

• Strong experience in IT service Management and support operation management.

• Strong experience oversight or managing outsource / offshore support service delivery structure and operations.

• Strong experience with ITSM processes across Incident, Problem, Change and Release Management.

• Strong experience in ServiceNow or other workflow / request management tools.

• Strong experience / proficient with end-to-end Technology spectrum (apps and infrastructure), including common infrastructure (cloud or on-prem) and associated control / monitoring tools.

• Good understanding of application control / monitoring tools.

• Proficient with MAS TRM, Outsourcing and TVRA requirement.

• Good to understand MAS guidelines and banking act.

• Proficient with regional central banks governance requirement is preferred.

Licence No: 12C6060

Job Description & Requirements

Role and Responsibilities

1. To ensure the overall cleanliness and tidiness of the guest rooms and public areas to ensure a welcoming hospitality.

2. Collection and signing in and out the keys for assigned areas.

3. To ensure that trolleys are fully stocked with linens and supplies needed for room cleaning.

4. Ensuring that guests’ rooms and check-out rooms are cleaned in accordance with the housekeeping requirements.

5. Replenishing of room supplies and toiletries for guest rooms and check-out rooms to ensure guests’ satisfaction.

6. Cleaning and maintaining the maid pantry and service area daily.

7. Removal of all dirty service trays & trolleys, cutleries and crockeries from guest corridors.

8. To check that all room status is the same as the Room Attendant daily report.

9. Responsible for cleaning of 15 rooms daily on average.

10. Reporting of any maintenance defects to the housekeeping office.

11. Reporting of any lost and found to the relevant department for their necessary actions.

Responsibilities

Oversee operations in an auto service unit to ensure compliance with quality standards

Contact clients and convince them to bring vehicles to their unit for repairs

Oversee the inspection of automobiles to identify faulty components and facilitate process for repairs

Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs

Conduct price negotiations with clients to reach a favorable bargain for both management and client

Oversee the hiring and training of an effective auto service team

Maintain accurate record of all accounts and relevant financial information

Requirements

Prior experience in the field of auto servicing

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Description & Requirements

Responsibilities:

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Job Scope:

• Handle day-to-day Admin and Operations of company
• Complete a range of required administration tasks including reports, correspondence, spread-sheets, tuition lesson arrangement etc.
• Complete a range of administration tasks including coordination of incoming and outgoing mail and distribution, staff absences and relief timesheets to ensure the efficient running of the programmes
• Manage procurement and replenishment of office, centers’ required consumables, stationery, and supplies
• Provide logistics support such as room booking, prepare beverages, projector etc.
• Other duties as assigned by Senior Management

Requirement:

• Degree in Admin or related field.
• 5+ years relevant experience.
• Proficient in Microsoft Office
• Excellent communication and interpersonal skills to interact with both students and parents
• Strong work ethic, collaborative, creative, meticulous and an eye for detail
• Able to work on at least one weekend.

Job Description

We are looking for a Project Manager to lead a team effectively while managing stakeholders and direct the execution of the projects to ensure successful delivery.

Roles and Responsibilities

• Plan, execute and track technical infrastructure procurement
• Plan, execute and track technical infrastructure installation and commissioning
• Plan, execute transition of technical infrastructure to support and operations
• Working with users, vendors and support teams to manage systems by offering guidance from IT perspective. This will include overseeing/monitoring IT deployment, IT maintenance.
• Working with Security, Network and System Specialists to lend technical consultancy, guidance and support.
• Delivering project as budgeted and scheduled by ensuring IT deliverables are in tune with overall Project deliverables.
• Review solution for completeness and compliance.
• Proactively makes recommendations for process improvement
• Creates process documentation and templates while helping to foster process adoption
• Assists with stakeholders follow up and status updates.

Requirements

• Diploma and Degree holders in Computer Science or related technical discipline
• Minimum 3 years experiences as a project manager
• PMP or CITPM certification is an added advantage
• Able to work as a team or individual
• Excellent communication skills, both verbal and written.
• Good organizational skills and the ability to multitask.
• Risk mitigation, deviations and controls
• Familiar with Agile and DevOps is a plus

**Job Summary:**

As a Project Manager with a focus on legal and filing duties at TSGS, you will be responsible for overseeing and managing a range of legal and compliance-related projects. You will play a key role in ensuring that the company adheres to legal standards and maintains proper documentation.

**Key Responsibilities:**

1. **Project Management and Coordination:**

- Plan, initiate, and manage legal and compliance projects.

- Coordinate with different departments to ensure legal requirements are understood and integrated into company projects.

- Set deadlines, assign responsibilities, and monitor the progress of projects.

4. **Risk Management:**

2. **Legal Compliance:**

- Stay updated with relevant legal and regulatory requirements.

- Ensure all company projects comply with applicable laws and regulations.

- Collaborate with legal consultants and in-house legal team to address legal issues.

3. **Documentation and Filing:**

- Manage the organization and filing of legal documents.

- Develop and maintain a system for tracking legal documents.

- Ensure secure and efficient retrieval of company legal files.

- Identify potential legal issues in projects and suggest mitigation strategies.

- Assist in the evaluation of the legal impact of various corporate strategies and business initiatives.

5. **Stakeholder Communication:**

- Communicate project status, risks, and achievements to all stakeholders.

- Prepare and present reports on project progress and legal compliance to senior management.

6. **Continuous Improvement:**

- Continuously improve project management tools and processes to enhance efficiency and effectiveness in legal compliance.

**Qualifications:**

- Bachelor’s degree in Law, Business Administration, or a related field.

- Project Management Professional (PMP) certification is a plus.

- Minimum of 3 years of experience in project management, preferably in a legal or compliance environment.

- Strong understanding of legal terminology and documentation.

- Excellent organizational, communication, and leadership skills.

- Proficient in project management software and MS Office.

Job Descriptions:

As the Project Manager for Utilities Infrastructure Construction, you'll oversee the 22KV & 66KV High Tension Cable Laying and Telecommunication Pipeline Projects. Your responsibilities include project planning, resource management, execution, quality assurance, communication, budgeting, and documentation. Knowledge of LTA regulations and BCA standards is essential to ensure compliance throughout the projects.

Job Requirements:

• Bachelor's degree in relevant fields (Civil Engineering, Electrical Engineering, Telecommunications Engineering, or Construction Management).
• Proven experience (typically 5+ years) as a Project Manager in utilities or infrastructure construction projects, including experience in both high-tension cable laying and telecommunication pipeline projects.
• In-depth knowledge of utilities construction processes and regulations, including LTA regulations and BCA standards.
• Demonstrated leadership skills, exceptional communication abilities, and effective problem-solving capabilities.

We regret that only shortlisted candidates will be notified

Responsibilities:

• Drive overall operational activities for assigned outlets including productivity, efficiency, P&L, sales, people, QSC, KPIs.
• Manage and work closely with Restaurant Managers & Operations Team to develop operational strategies while ensuring motivation, commitment, productivity, drive, and pride of the team.
• Analyse past financials & business information, prepare monthly budgets (food, staff, operation costs), and initiate growth plans for the outlets to achieve internal sales & profit objectives.
• Responsible for all service staff by providing motivation & guidance to improve service standards and workflow procedures
• Work with HR Manager to align HR policies & reward system to enhance staff welfare, and involve in recruitment process meet manpower requirements
• Work with top management and cross functional teams to develop systems for most efficient, speedy, quality service which will ensure maximum customer satisfaction
• Provide feedback to operations development department on day-to-day operations to ensure company’s integrity in food safety and brand as well as quality and customer service in frontline operations.

Requirements:

• Min. Diploma in Business Management or equivalent
• Min. 5 years of Operations Management and Managerial experience in F&B industry
• Able to travel from outlet to outlet and work on off-office hours as and when required

• Manage a team in facility management for a healthcare facility.
• Ensure that the premises and amenities upkeep and maintenance are carried out accordingly.
• Perform regular systems inspection to ensure effective implementation and strict compliance of all maintenance programs.
• Establish good working relationships with clients and maintain high quality service standards.
• Suggest feasible improvement works, rectification works, major repairs and maintenance works and new initiatives.

Requirements:

• Degree in Mechanical Engineering or equivalent
• At least 5 years of large-scale facility management experience in Healthcare/Hospital facilities.
• Good leadership, people management and communication skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Our Strategy and Transactions (SaT) team works with clients to manage their capital agenda to drive competitive advantage and increased returns. As part of a global team of 10,000 professionals in 100 countries you will advise clients on preserving, optimising, raising or investing capital.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities.

Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The opportunity

You will be working in teams with experienced due diligence professionals, where you will learn and develop the skills you need to perform due diligence in a range of situations and sectors. When working on projects you will almost always be working as part of a wider cross service line team.

As you progress your career with EY, you will have the opportunity to work on more complex transactions, increasingly lead teams, begin to build relationships with our clients and other members of the corporate finance community and take on broader roles within our business.

Your key responsibilities:

• Help clients achieve their strategic goals, whether they are acquiring or divesting assets.
• Advise clients during the due diligence process to identify key value drivers and challenge assumptions about future performance
• Work with other EY service teams to deliver an integrated service to our clients.
• Likely to also work on a number of cross border assignments working with other EY offices around the world

Skills and attributes for success

• Prepare analyses of historical and pro forma financial information to assess trends and fluctuations that may impact cash flow requirements and deal valuation
• Perform industry and company research utilizing online tools and publicly available information
• Assist in researching technical accounting issues to evaluate implications on transaction valuation and structuring
• Assist in preparing reports and schedules that will be delivered to clients and other parties
• Develop and maintain productive working relationships with client personnel

To qualify for the role you must have

• Bachelor's degree with minimum 5 years of relevant work experience
• Entrepreneurial mind set and business acumen
• Passion for helping clients achieve their potential
• Able to analyse financial and non-financial information to formulate views and conclusions.
• Familiar with fundamental concepts of accounting including IFRS
• Good presentation skills and prior audit experience would be advantageous
• Possess data analysis & critical thinking skills with a flair in MS Excel applications

Ideally, you’ll also have

• Transactions/auditing experience
• Client facing experience from a professional services background

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.Join us in building a better working world.

Apply today.

POSITION SUMMARY

Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.

Assist Sous Chef in training, scheduling, motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a IT Service Management Officer (SMO) to be part of our diverse team of talents here at NCS!

You will be part of a team of highly motivated individuals in the IT Governance Team, managing the development and maintenance of IT team on behalf of a key NCS client. You should have proven track records in areas of Stakeholder management, IT Service Management, IT Configuration Management, Incident Management, IT Security Management and IT Security Compliance & QA Management.

If you thrive on being part of delivery and transforming the clients’ operation, then this is the position for you. Your 'hands-on' knowledge, vast exposure and wealth of experience either in vendor and/or user environments, coupled with a driven and self-motivated personality, will ensure your success.

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

You will be performing the following scope of work for a system or a family of systems for a NCS key client:

• Service Management
• Configuration Management
• Incident Management
• IT Security Management
• IT Security Compliance & QA Management

The following are the activities in each scope of work:

Service Management

• Monitor, report and ensure that the SLA/KPI of the in-scope systems are to be met, grouped under the System Family, to the client
• Liaise and work directly with client (stakeholders, Ops Managers and/or Contractors) for purpose of project delivery and maintenance support.
• Monitor and provide regular update to client on operation concern and/or compliance matters and propose resolution.
• Provide monthly summary and/or progress report on systems health, statuses, risk status and status of CR/SR and System Problem.
• Conduct and/or participate in management update meetings - CCC, Operations, Service Review, Audit and Management Meeting.
• Review reports from Operations & Support (O&S) project teams within the System Family
• Provide support to O&S Project teams during Audit, DR/BCP, Backup & Recovery exercise.
• Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.
• Prepare Management plan and submit compilation to the Client annually

IT Configuration Management

• Periodically review IT asset inventory (hardware, software, network equipment, network attached equipment and end-points) records maintained and updated by Client appointed Asset Officer.
• Maintain oversight and review the Obsolescence at System Family Level, and highlight in advance to client in any eventualities of potential obsolescence.
• Prepare and submit report to Client

Incident Management

• Lead investigation and ensure resolution of incident withinstipulated SLA time
• Conduct root cause analysis and recommend improvement solution for recurrent incident to Client
• Ensure propersign-off/endorsement by client for incident resolution/closure and associated archival/repository

IT Security Management

• Schedule security scan for identified systems according to policies, and verify all vulnerability rectifications are satisfactorily performed.
• Conduct Security Review on System Access and administration patterns weekly, and report unusual or suspicious activities, if any, to SMO Head Office.
• Track, mitigate and deploy patch security vulnerabilities accordingly to the stipulated timeline. Maintain oversight and submit reports on monthly basis.
• Ensure application/software/system are updated with the latest virus/security patches
• Escalate and/or seek Client’s acceptance and approval of assessed risks.

IT Security Compliance & QA Management

• Ensure compliance status of the Systems adheres to applicable standards, polices, directives and guidelines.
• Declare, review and report compliance status to SMO head office annually.
• During audit exercise, work with stakeholders to provide responses and evidences to auditors or compliance related declarations.
• Provide a Rectification Plan on any gaps found.
• Provide rectification plan for issues arising from audit.
• Seek waiver on compliance whenever it is justifiable.
• Ensure all applicable standards, policies, directives, guidelines, deliverables and quality assurance records are filed and kept up-to-date for audit and review purposes.
• Work with Client on system enhancement required for policy changes and audit requirements.

A little about you:

• Degree in Information Systems, Computer Science or equivalent
• More than 3 years of IT project management experience and at least 5 years of IT experience
• Familiar with Software Development Life Cycle (SDLC)
• Experience in IT business analysis techniques

What you might also need to have:

• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques
• Must be customer oriented and be able to lead, develop and maintain respectful and trusting relationship
• Able to travel as and when required

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

Roles & Responsibilities

. Responsible for effectively creating and executing multi-platform marketing initiatives for the organization’s events.

. Owns the event marketing process – budgeting, design and creatives, marketing strategies, promotion, execution of initiatives and evaluation.

· Work closely with Corporate Partners for successful delivery of all physical and online events and lead generation activities.

· Conceptualize design briefs to develop marketing collaterals

· Develop and implement effective event marketing strategies

· Plan, develop and drive all local event paid campaigns-online/offline

· Monitor and optimize local event paid campaigns-online/offline for maximum effectiveness.

· Communicate closely with appointed agencies, printers and external vendors and ensure project timelines are met

· Prepare event budget, marketing and post event reports

· Participates in new business activities as assigned.

· Plan and execute various onsite activations & events, including but not limited to CRS booth and pop-ups

· Identify opportunities to expand marketing efforts and to increase brand awareness

· Assist in planning of annual events and event campaign calendar.

· Participates in any marketing-related activities as assigned

Requirements

· Diploma or Degree in Business/Events Management or Marketing

· At least 1-2 years of experience in a marketing/events position

· Creative and detail-oriented

· Effective oral and written communication

· Have ability to work and operate in a team and demonstrate teamwork skills

· Ability to handle multiple tasks under pressure and meet deadlines

Skills

· Demonstrated skills, knowledge and experience in the design and execution of marketing, communications and public relations activities.

· Strong creative, strategic and analytical skills

· Knowledge of graphic design software (Photoshop/ Illustrator, Canva, etc.)

· Knowledge of SEO & SEM concepts and website analytics tools (Google analytics)

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Responsibilities:

• Support our group company PC Securities Financial Group with account lifecycle management processes from onboarding to maintenance of clients, follow through documentation up until handover to Operations
• Establish and manage relationship, build and preserve trusting bonds with clients
• Handle clients’ needs and enquiries to provide them with quality services
• Manage the total wealth of clients by matching our financial and investment product solutions to their needs
• Establish workflow processes and take part in automation of client onboarding project

Requirements:

• Minimum 1 year of relevant working experience in financial services organization
• MAS licensed representative, possession of CMFAS certification (M5, M6, M6A, M8, M8A, M9, M9A & HI) preferred
• Customer focused and able to provide a high standard of client service
• Ability to take ownership of client enquiries
• Team player, helpful and well organized
• Experience in covering HNWI in the Southeast Asia market will be given priority
• Good command of both English and Mandarin (oral and written, to handle both English and Mandarin speaking clients)
• Remuneration commensurate with experience

Job Brief

We are currently looking to hire a Key Account Manager who will be responsible for managing of key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them.

Main Responsibilities of a Key Account Manager

Your main responsibilities will include: Building and maintaining strong relationships with key clients, understanding their business needs, and ensuring their satisfaction with products or services

Developing and executing strategic account plans to drive growth and maximize revenue from key accounts

Acting as the primary point of contact for key clients, addressing their inquiries, resolving issues, and proactively identifying opportunities for upselling and cross-selling

Conducting regular business reviews and performance analyses for key accounts, providing valuable insights and recommendations to enhance client partnerships

Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients

Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market

Analyzing competitor activities and market dynamics, adjusting account strategies accordingly to maintain a competitive advantage

Keeping track of key performance indicators (KPIs) and key account metrics, using

data-driven insights to measure success and drive continuous improvement

Collaborating with internal teams, such as sales, marketing, and customer support, to deliver exceptional customer experiences and meet client expectations

Staying updated with industry trends and market developments, anticipating changes in clients' needs, and tailoring solutions to meet evolving requirements

Key Requirements

You have a diploma/degree in Sales, Marketing, Business Administration, or a related field

You have a strong track record of success in key account management

You have experience in delivering client-focused solutions

You can analyze and draw inferences from data

Familiarity with CRM tools (eg. Salesforce) would be a plus

You possess excellent communication & interpersonal skills

You demonstrate the ability to communicate, present and influence credibly and effectively at all levels of the organization

Experience in FMCG(non-food)/Health & Beauty industry is required

Welcome to our family

We welcome you to be a member of our global, diverse Marriott family. Whether traveling across the city or around the globe we realize the importance of making each guest feel as welcome and secure as possible. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts.

The impact you’ll make

Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry Your dedication to safety provides the guest the same sense of security as they feel in their own home.

What you’ll do

• Patrol all areas of the property and assist guests with room access
• Monitor security feeds and conduct daily physical hazard inspections
• Respond to accidents and assist guests/employees during emergency situations
• Defuse guest disturbances and escort from the property if necessary
• Conduct investigations, gather evidence, and facilitate interviews with relevant parties
• Complete required shift reports and maintain confidentiality of all loss prevention documents

Perks you deserve

We’ll support you in and out of the workplace by offering:

• Team-spirited coworkers
• Learning and development opportunities
• Encouraging management
• Wellbeing programs
• Discounts on hotel rooms, gift shop items, food and beverage
• Recognition programs

What we’re looking for

• Strong communication skills
• A history of thriving in stressful situations
• A team-first attitude
• A gift for paying attention to the smallest details

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Roles and Responsibilities:

• Emerge in leading project development, change management and implementation of processes linking the business and technical perspectives.
• Collaborate and partner with multi-levels stakeholders across various geographic locations and Regional Head Offices.
• Provide business support & training to application systems.
• Work with business stakeholders and regional counterparts on business processes, performance monitoring, reporting, improvement analysis, solutioning and governance.
• Act as intermediary between business users & technical team to gather requirements, perform analysis, provide documentation, conduct user acceptance test & user training.
• Implementation of system enhancements, new regulations and/or processes.
• Maintain/publish new Global SOP (standard operating procedure) for related business processes and ensure timely distribution.
• Collate, analyze and map system & process workflows.
• Identify issues, gather information from various sources, analyze data, interpret patterns and trends, build models, give recommendations, and create insightful analysis.
• Identify improvement opportunities and recommend process changes, oversee the implementation of revised processes and monitor the efficacy of updated processes.
• Take lead in investigating problems/issues reported by users.

Requirements

• Minimum 2 years' container shipping experience, preferably with experience in Business Process Management.
• Degree/Diploma holders in relevant discipline.
• Knowledge in Business Process Management and Agile practices preferred (not a must)
• Continuously learn and apply new technologies and methodologies to enhance business processes.
• Be open to job rotation opportunities for career growth and to gain experience in various business areas.
• Analyze data and identify areas for improvement in business procesess to ensure high quality and efficient operations

Interested candidate, please sent your resume in MS Word format to andylow@recruitexpress.com.sg

Andy Low Soon Meng (R1104601)

Recruit Express Pte Ltd
EA Licence No: 99C4599

We regret that only shortlisted candidates will be notified.

Duties & Responsibilities:

1. The Construction Manager shall play a key role in the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation
2. He/She will be required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
3. Responsible for cost management to manage projects within approved budgets, include materials, manpower and machinery cost control for new and running projects
4. Responsible for exercising timely instructions to deal with the results of delays, or emergencies at construction project sites
5. Reviewing manpower planning and monitoring of work schedules to ensure orderly delegation of jobs and smooth operation. Ensure to exercise effectively safe and economical methodology and enforces project standards
6. To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve smooth completion of projects
7. To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issue
8. To provide evaluation/findings and project results to HQ Tokyo in Japan on a frequent basis

Requirements:

1. 7-8 years relevant working experience within the Construction industry
2. Should possess a minimum qualification of Degree/Masters in Civil Engineering/Architecture/Technology or equivalent qualification
3. Ability to prioritize tasks well and able to work independently
4. Able to work under stress and complete tasks within set deadlines
5. Fluency in spoken and written Japanese would be advantageous as the incumbent will be required to communicate and collaborate with Japan Head Office

Senior Executive/Assistant Manager, Data Analytics & Insights

Group Care Plan Operations

Data Analytics & Insights (DAI) team under Group Care Plan Ops will support and work in close partnership with NUHS senior management, Group Specialty Chiefs (GSCs), Management Decision Support (MDS) teams and other stakeholders to realise the delivery of One Specialty, Multiple Sites and a OneNUHS patient care philosophy. The DAI team will develop innovative analytics solutions and derive actionable insights to support management decision making towards attainment of NUHS vision and key priorities.

Responsibilities

• Identify data and information needs required to enable the vision and key priorities of the organisation.
• Collaborate with stakeholders to identify available and relevant datasets and make strategic recommendations on such collection, integration and usage.
• Develop, maintain and refine interactive dashboards using data visualisation tools such as Tableau.
• To assist in developing the timeline that will enable DAI to progressively meet stakeholder needs.
• Establish and prioritise dashboard and scorecard of key stakeholders and working collaboratively with Group Clinical Ops and Group Service Ops, to refresh the Dashboard and Scorecards on an ongoing basis.
• To be well versed with and keep updated on Epic and other operational applications in order to propose solutions that will address group operations management and senior management needs on operational excellence.

Requirements

• Bachelor’s Degree in Computer Science, Information Management, Mathematics, Statistics, Operations Research, Engineering or related disciplines with strong statistical modelling and machine learning skills.
• At least 3 years of relevant working experience with analytics tools e.g. SQL, Python, MS Excel (advanced), data visualisation tools (e.g. Tableau)
• Familiarity with healthcare setting is a plus.
• Fresh graduates with excellent data capabilities will be considered.
• Excellent interpersonal skills, attention to detail, and flexibility to collaborate across various team areas and functions.
• Possess can-do attitude and work independently in ambiguous situations.
• Strong analytical and problem-solving skills
• Proficient in extracting, cleansing, and interpreting complex data with attention to detail and accuracy.
• Able to communicate sophisticated data science concepts clearly through concise reports and presentations, effectively conveying observations and recommendations.

Duties & Responsibilities

• Support the Head of Home in all aspects of operational/compliance audits/reviews of the nursing home.
• Design, implement, and maintain comprehensive quality control processes and establish standard operating procedures (SOPs) for the nursing home.
• Conduct regular reviews of existing procedures to identify areas for enhancement and optimization.
• Plan and conduct risk assessments and quality control reviews to ensure compliance with all statutory, regulatory requirements, and internal compliance requirements.
• Carry out root cause analysis and monitor the effectiveness of action plans to address quality and risk areas of weaknesses.
• Train, coach, develop, and cultivate technical competencies to ensure the capability of designated employees to maintain and comply with quality standards.
• Implement corrective and preventive actions to prevent recurring quality issues.

Requirements

• Degree / Diploma in a relevant discipline
• 5 - 10 years working experience in Quality Assurance/Audit function.
• Strong knowledge and understanding of quality systems and experience in facing quality.
• Good interpersonal and leadership skills.
• Detail-oriented, strong analytical and organizational skill.
• Be prepared to perform other duties as assigned.

Working Hours & Location

• West Region, West Coast
• 5 days work week

Benefits

• Comprehensive Medical & Leave Benefit.
• Supportive and conducive work environment.
• Training sponsorships.
• Training & Development opportunities.
• Unlimited opportunities to develop and harness your skills across multi-verticals.
• Being part of a noble organization with a strong heritage in community care.

POSITION PURPOSE

The Regional FP&A Manager is responsible for providing financial insights and supporting strategic decisions across finance and operational departments by delivering reliable data and analysis to be used in decision making and planning for the organisation.

Your responsibilities include, but not limited to, budgeting, forecasting, financial planning and ad-hoc reporting. To excel in this role, the candidate would expect to have exceptional technical and organizational skills that is able to support strategic decision making to ensure the growth of the brand. Moreover, such candidate would be able to work across different individuals in different geographies in the Asia-Pacific region.

Main Responsibilities

· Prepare and/or present ASIA’s Monthly Business Review with accurate monthly financial reports with reliable data and analysis to be used in decision making and planning

· Reviewing of monthly accounts for accuracy, variances and trends to budget and forecast

· Responsible for overall budgeting and monthly forecasting process, including timing and consolidation of information to provide analysis for management review

· Prepare presentations that provide insightful analysis and identify required action items

· Ensure process improvement and streamline procedures across the region as it relates to financial budgeting and forecasting

· Other ad-hoc tasks or projects, that contribute towards influencing commercial decision-making process as it relates to financial budgeting and forecasting

· Build and develop strong relationships with internal stakeholders within regional team and across the Asia-Pacific region

· Be an active team member by demonstrating a willingness to help and support others

Requirements:

· University degree in Finance, Accounting, Business Administration OR related disciplines

· CPA qualification is preferred, relevant experience with Big 4 is a plus

· Relevant experience in financial planning and analysis, business analysis, management reporting or management consulting

· Strong attention to detail and inclination for problem-solving

· Strong analytical and communication skills

· Ability to learn quickly, manage multiple tasks and adapt to new environments

· Strong Microsoft Office Suite skills (Excel, PowerPoint, Word, PowerBI, etc.)

· Proficient in written and spoken English

· Fluency in Chinese, and/ or other Asian language skill is an advantage

· Experience with NetSuite and/or Anaplan is an advantage

AESOP CAPABILITIES

This role is at the “Self” level. The critical Aesop Capabilities for this role are (in order of priority):

Capability

Desirable behaviours

1. Creativity & Change

· Reviews processes to determine gaps between current outputs and expected requirements

· Generates ideas for creative solutions, analyses the impact of each solution and select appropriate course

2. Building Partnership

· Proactively builds effective working relationships with people who can advance work goals

· Shares information, resources, and experience and follows up on relationships to keep them active.

3. Decisions and direction

· Examines data to identify problems, trends and cause-effect relationships

· Generates options for action, develops decision criteria and selects the best course of action

· Involves others and considers their perspective and ensure buy-in

Aesop’s Inclusive Hiring Principles

“Diversity, Equity and Inclusion is not a project. It is a way of being.”

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

GENERAL OFFICE ETIQUETTE

Team Involvement and Support

× Assist in maintaining harmonious workplace relationships by openly and effectively communicating with other employees

× Be an active team member by demonstrating a willingness to help and support others

× Work in a cooperative manner with all other employees

× Adhere to the Equal Opportunity policy of the company

Health and Safety

× Ensure that full care is taken in the performance of all duties in order to protect the health and safety of oneself, fellow employees, visitors and consultants

× Adhere to the Occupational Health and Safety policy of the company

AESOP VALUES

Respect

We take every opportunity to work together in an environment of mutual trust, candour and honesty. We believe that the best and most creative ideas are arrived at and accomplished collectively, with personal and cultural differences celebrated and fostered.

Behaviour:

× Initiates and maintains open, trusting relationships at every opportunity

× Builds on ideas collectively, works positively with others to create shared achievements

× Values and celebrates personal and cultural differences, and endeavours to learn from them

× Genuinely listens to what others have to say and provides candid feedback where appropriate.

Creativity

We embrace all creative possibilities and challenges, particularly those that arise in times of change and evolution. We have a strong desire to learn more, aim higher and examine more keenly, with a love of the unusual and interesting. We explore ideas and have a thirst for deeper understanding through constructive debate.

Behaviour:

× Embraces and supports creativity, and promotes choosing a different path

× Displays a desire to delve deeper and understand situations more fully

× Develops sever approaches or solutions to a problem

× Explores, investigates and debates new ideas with others in order to make well-formed decisions

Excellence

We go beyond what is expected, seeking to have a broader and longer lasting impact and producing outcomes of impeccable quality. We are unremitting in the pursuit of excellence; attention to detail and quality permeate every aspect of our working day.

Behaviour:

× Goes beyond what is expected, considers the longer-term impact of decisions and actions

× Takes accountability for delivering impeccable outcomes, displaying unrelenting attention to detail and quality

× Keeps the exacting standards Aesop customers have at the forefront and consistently strives to exceed these expectations

× Faces shortcomings and acknowledges strengths, and strives for ongoing growth

Passion

We apply energy and enthusiasm to all our activities and express passion in our working life. We have the strength to bounce back from setbacks and continue in our enthusiastic pursuit of creative endeavours.

Behaviour:

× Applies energy and enthusiasm, choosing to take on greater challenges and more creative pursuits

× Passionately advocates for Aesop products and culture

× Demonstrates resilience in the face of obstacles, reassess and shows adaptability in moving around the setback

Integrity

We hold fast to an unwavering moral compass predicated on honesty, effort and quality. Integrity, principles and ethics matter to us, and resonate within every decision we make.

Behaviour:

× Demonstrates a genuine moral compass when making decisions, acting ethically and responsibly

× Shows consistent and genuine sensitivity to the needs of others

× Remains open to sharing information with others to help them perform