Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Job Description

• Manage and oversee the overall construction project management.
• Coordinate and collaborate with internal teams, subcontractors, and suppliers to ensure smooth project execution.
• Monitor and manage project schedules
• Ensure compliance with safety regulations and project quality standards.
• Identify and resolve any operational issues or challenges that may arise.
• Continuously evaluate and improve construction processes and procedures.
• To Drive a Class 4 Truck

Requirements

• Recognised Degree in Engineering or its equivalent
• Diligent, meticulous and motivated with excellent team spirit
• To Possess a Class 4 Driving License for more than a year

Responsibilities:

• Develop annual & quarterly Integrated Marketing Plan based on Geo/Vertical business requirement, work out Campaign Assets and tracking country’s performance.
• Executes campaigns and supporting tactical activities (e.g. physical event, digital marketing, webinar, telemarketing), monitors and tracking marketing KPIs, and takes corrective action, to drive and co-operation with cross functional teams to boost brand awareness and drive business growth.
• Accountable for marketing contribution to business results and marketing ROI.
• Market insight: Conduct market research to identify customer needs, market trends, and competitors’ activities; to use data insights to adjust marketing strategies.
• Campaign Planning: applied skill in the proper implementation of the marketing mix, Utilization of value propositions to develop key messages, Alignment of target audience to prioritized offering/solution focus area, Development and selection of assets aligned to sales cycle stage.
• Campaign Execution: applied skill in the proper execution of campaigns/tactics in support of the program plan, Business Controls including managing budgets and controlling costs, adjusting campaigns/tactics based root cause analysis, Pipeline management including nurturing and progression.
• Agency/Vendor Management: applied ability to proper manage, direct, and team with agency and vendor partners.
• Management System / digitalization: demonstrated knowledge of the marketing management system and utilization of reporting/other digital tool to provide quarterly updates regarding business performance.

Requirements:

• At least 5 years of working experiences in creating and executing marketing strategies to promote the company’s ICT products and services.
• At least bachelor degree in any relevant major.
• Minimum 5 years of marketing experience in ICT industry.
• Ability to influence multiple stakeholders and lead cross-functional projects across categories and departments.
• Knowledge on the ICT related products and domain (such as wireless domain).
• Ability to manage multiple tasks in a deadline-driven environment.
• Excellent Knowledge of Excel/PPT and interested in design and video production.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

• Developing and implementing investment strategies to meet the financial goals of clients or the organization
• Conducting in-depth market research and analysis to identify potential investment opportunities
• Monitoring and managing investment portfolios to ensure optimum performance
• Regularly reviewing and adjusting investment portfolios based on market conditions and client needs
• Providing regular investment reports and updates to clients or management
• Ensuring compliance with financial regulations and ethical standards in all investment activities
• Building and maintaining relationships with clients, and providing expert investment advice
• Working closely with financial analysts and other financial professionals to make informed investment decisions

Principal Duties and Responsibilities

• Formulate and recommend policies, objectives and long-range plans to ensure the most effective operation of field sales activities. Disseminate and ensure compliance with approved policies, objectives and plans.
• Prepare annual/quarterly budgets and assist Marketing Department in preparation of key marketing strategies, sales forecasts by product and district. Supervise the development of sales estimates, review and approve forecasts.
• Plan, control and direct activities of the field operations to obtain maximum sales volume and required Company standards of quality, service and cleanliness and to develop maximum sales potential and profitability from operators.
• Oversee store repairs and maintenance program to ensure provision for efficient and effective preventive and breakdown maintenance in minimizing disruption to restaurant operations.
• Oversee the Quality Control upgrading of all food and related products in the Operations Department and also produce and process research and development programs.
• Report on operating results, comparing actual performance with budget and established ‘objectives’. Recommend and implement corrective profit action as required.
• Participate in and, where appropriate, initiate investigation and planning associated with market development (new restaurant built, image enhancement, relocation), restaurant design/layout and equipment evaluation.
• Ensure that all customer communications are promptly and accurately handled and that appropriate and timely actions on customer service problems are taken.
• Liaise with and ensure that all service functional areas provide required support to restaurant operations in achievement of the Department’s objectives (Marketing, Finance, Human Resources, Supply Chain, Shop Development, Training, and Quality Control).
• Plan and direct changes in staffing and reporting relationships in conjunction with Human Resources Department. Lead, motivate and develop current operations workforce in order to achieve the Department’s objectives. Ensure that all personnel fully understand their accountabilities and that they have the authority and expertise to achieve them.
• Perform any other duties from time to time as assigned by your superior.
• Minimum 6 years related work experiences
• Preferred Degree or Diploma in Business Management or equivalent

Other Requirements/ qualities such as personality traits or skills required for the job

• Strong in leadership and management skills
• Active team player & strong communication skills
• Able to work independently with minimum supervision
• Resourceful, with excellent analytical skills
• Computer Literate
• Knowledge of Japanese Language will be an added advantage for liaising with Japanese counterpart

Job Description

• Development of deep excavations monitoring and dynamic construction control software.
• Development of Land Reclamation Digital software.
• Applicate of automated construction techniques for deep excavations, such as automated monitoring, steel reinforcement actuators, and automated injection system.
• Research on refined modeling and dynamic construction control technology of NATM tunnels.
• Developed the new equipment of vibro-replacement stone column and automated construction technology, which can penetrate 15m gravel layer.
• Research on constitutive models of geotechnical materials and finite element models in soft soil.
• Plan a scheme corporate private Generative Pre-trained Transformer.

Requirements

• Min Master’s degree in Architecture Civil Engineering or equivalent
• Must possess min 7 years of relevant working experience in the construction industry of which minimum 5 years are in MRT projects
• Must possess all the training certificates required of a Construction Manager

TSH and its subsidiaries and associated company (together, the” Sloshed Group”) is in the business of (i) operating a multi-concept chain of pubs and bars, and (ii) the import and distribution of spirits, wines and liquors. Sloshed Group currently operates five outlets covering four concepts. Quaich Bar (2 outlets) and Signature Reserve with whisky as the main theme, and The Other Room which are cocktail bars.

Company URL: www.quaichbar.com.sg

JOB DESCRIPTIONS:

• Facilitate effective communication and engagement at the workplace.
• Establish relationships for customer confidence.
• Facilitate effective work teams.
• Follow food and beverage safety and hygiene policies and procedures.
• Interact with and serve F&B guests.
• Maintain food and beverage service environment.
• Maintain workplace safety and health policies and procedures.
• Manage productivity improvement.
• Prepare and serve alcoholic beverages.
• Prepare and serve cold beverages.
• Prepare for beverage service (mise en place).
• Solve problems and make decisions at supervisory level.
• Supervise quality procedures.
• Understand and master cocktail components.

JOB REQUIREMENTS:

• Preferably with at least 3 year(s) of working experience in bartending.
• Good Bar Management knowledge of different categories of cocktail drinks and spirits from around the world is required for this senior management position.
• Positive, motivated, passionate and seeks opportunities to be multi-skilled and trained.
• Team player, who values teamwork and has good team-building skills.
• Enjoy working in fast-paced working environment.
• Excellent communication skills, a proactive problem solver.
• Able to communicate effectively with all levels of employees.
• Guest driven, outgoing and friendly.
• Attention to detail is essential.
• Able to commit on weekends and Public Holidays.

We regret that only shortlisted candidates will be notified.

Job Summary: The Accounting Manager will oversee the daily operations of the accounting department, including financial reporting, budgeting, forecasting, and internal controls. This role ensures compliance with accounting principles and company policies while managing the accounting team to meet financial deadlines and objectives.

Key Responsibilities:

• Oversee and manage the general accounting functions, including accounts payable, accounts receivable, general ledger, and financial reporting.
• Prepare, review, and analyze financial statements to ensure accuracy and completeness.
• Develop and maintain internal controls to safeguard assets and ensure compliance with company policies and regulatory requirements.
• Assist with budgeting, forecasting, and variance analysis.
• Lead and coordinate the monthly, quarterly, and annual financial close processes.
• Supervise and mentor accounting staff, guiding tasks and career development.
• Collaborate with other departments to support overall company goals and objectives.
• Support audits, including preparing audit schedules, and responding to auditor requests.
• Stay up to date on changes in accounting standards and regulations.
• Identify process improvements to enhance efficiency in financial reporting and operations.

About Company:
Our client is a Japanese entertainment company producer of collectible card games and trading cards, publisher of mobile apps and games, promotional items and many other venues, which was founded in 2007 and is headquartered in Tokyo

Job Description:
- Manage full set accounts for the business and Japan holding company’s needs
- Lead and guide Accounts Team on daily operations (GL, AR, AP, intercompany balances, transactions and cash-flow, staff’s claims reimbursements etc.)
- Provide business analysis, consolidation financial results and support production of yearly budgets and revenue forecast
- Monitor, assess and ensure timely and accurate transaction for closing of financial and management reports, as well as prepare financial reports for HQ
- Review consolidation package done by subsidiary companies and report to HQ
- Support communication with HQ and subsidiary companies when required
- Review and support the accounts of subsidiary companies
- Reconcile, process and report all costing, AP, AR activities
- Ensure tasks are carried out in compliance with operating standards, company rules & regulations and statutory requirements
- Maintain fixed assets processes and procedures (i.e. disposal, verification and depreciation of fixed assets etc.)
- Coordinate with external auditors, tax agents, bankers, company secretary etc. on annual statutory audit and tax matters
- Assist in management of transactions related to bonds and fixed deposit
- Handle J-SOX, internal control related queries and reporting required by Japan holding company
- Handle FRS116 accounting and review on new leases
- Handle Company’s tax reporting (GST, Corporate tax submission, withholding tax etc.)
- Liaise with HR regarding verification of payroll and CPF matters
- Any ad-hoc duties as assigned

Job Requirements:
- Minimum 5 years of hands-on experience in full set of accounts is required
- At least 2 years of audit background and commercial work
- Possess at least Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Finance/Accountancy
- CPA or CA certification will be a plus
- Deliver accurate information for internal and external reporting
- Meticulous, detailed and organized
- Excellent communication skills in English, both written and oral
- Hands-on with sound knowledge in accounting and statutory rules and regulations
- IT savvy, including proficiency in Microsoft Office (Excel and Word) and Oracle NetSuite
- Excellent communication and interpersonal skills, with experience in managing team(s)
- Coach and motivate team to achieve team and company goals as well as individual performance standards
- Possess a high level of discretion and integrity
- Strategic and resourceful with the insight to adapt in a fast changing and dynamic environment
- Proactive in finding ways to improve existing work processes to increase efficiency

Compensation:
- Working Location: CBD
- Working Hours: Monday to Friday, 7.5 hrs + 1 hr break
- Flexible clock in time, anytime between 8.30am to 10.00am
- Transport allowance
- AWS and Performance bonus
- Medical and dental benefits
- Hospital and surgical insurance coverage
- Co-sponsorship of Japanese language course
- Annual health screening
- Annual leaves and additional office closure leaves

Either

Infrastructure Projects – Degree in Civil & Structural Engineering from a

University recognized by the Professional Engineers Board (PEB) and/or

accreditation recognized by the Professional Engineers Board.

Or

Building Projects – Degree in Architecture, Civil & Structural Engineering, Mechanical & Electrical Engineering, Building Science or Quantity Surveying from a University recognized by the respective Professional Bodies or Professional Institutions.

At least 5 years of practical experience in the management of building (e.g. new

building, R&R and A&A projects) or infrastructure (e.g. road, drain, sewers,

services diversion) projects with contract value of $5 million and above.

The PM must be familiar with PSSCOC.

Involvement in Integrated DigitalDelivery (IDD) for project delivery and built environment industry will be an added advantage.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Reporting to Director

Monitor centre services by external operator.

Strategies, Create, Plan and organize the curriculum and programmes for the centre.

Manage the deployment, professional development and well-being of staff.

Manage the day to day performance of the Centre Operations to deliver a best in class service, meeting or exceeding all KPIs and within budget.

Set the strategy for the development of the centres, staying abreast of new practices and technologies, ensuring that we gain and maintain recognition for the quality of customer service.

Lead, inspire and co-ordinate the contact centre management team at all levels to create motivated and engaged colleagues.

Be responsible for the end to end customer contact processes and associated customer experience, supporting cross company initiatives to drive improvements, improve efficiency and reduce complaints.

Responsible for the recruitment, training, induction and coaching strategy across the centres

Work closely with teacher/manager in Training delivery teams. Taking responsibility for the ongoing development all levels of centre colleagues.

Reviewing and defining clearly all centre roles, any required shift and candidate profiles required across the contact centre operation

Lead an effective resource planning team, ensuring that resource is fully utilized and any contact demand is effectively covered.

Applying best practice, develop continuous improvement plans and make recommendations based upon the employee and customer insight.

Develop plans and offer insight and knowledge to the organization on the use of new tools and technologies; Telephony, CRM and WFM to create a cost effective operation consistently achieving contact handling .

Act as the Voice of the Customer, championing change and improvements across the customer experience, drive change and influence future change/projects to support and achieve improvements in the customer experience.

Deliver cost efficiencies and increased in Customer Satisfaction Scores.

Enhance the quality of customer interactions, ensuring quality assurance, compliance, regulatory and legal obligations are met across all interactions.

Responsible for student recruitment drive; sales and marketing of the centres to meet or exceed the KPI .

About This Role

As the GM, you will lead financial planning and analysis across Singapore, providing key insights and strategies to senior leadership. You’ll manage sales and margin forecasting, resource allocation, and monitor business performance to align with financial goals. Additionally, you’ll lead a team of finance professionals, working across functions to optimize investment decisions in areas such as store development, marketing, IT infrastructure, and customer engagement.

Key Responsibilities

Lead GM activities for Singapore, including sales and gross margin forecasting.

Partner with cross-functional teams on investment decisions

Identify risks and opportunities in business performance and market conditions.

Monitor and analyze key financial metrics to ensure alignment with company goals.

Oversee inventory management and optimize turnover, setting OTB (open-to-buy) budgets.

Serve as a strategic advisor to the leadership team, supporting financial decision-making.

Requirements

10+ years of GM experience.

Demonstrated ability to manage and lead a team across multiple locations.

Proficiency in financial systems (e.g., PBCS, CORA, RPAS) and advanced Excel skills.

Strong analytical, problem-solving, and communication skills.

Fluency in English is required

Ability to adapt to changing business environments and priorities.

Academic requirements: Bachelor's degree and above

Salary: 14000 - 16000

The Human Resources Manager is a strategic partner responsible for overseeing all aspects of the HR function at Aurora Health. This position plays a critical role in talent acquisition, employee relations, performance management, and compliance with labor laws and company policies. The HR Manager will lead a team and collaborate with various departments to create a positive and productive work environment.

Key Responsibilities:

1. Talent Acquisition and Recruitment:Oversee the recruitment process, including job postings, resume screening, interviewing, and candidate selection.
Develop and implement effective onboarding programs to ensure new employees are integrated seamlessly.

2. Employee Relations and Engagement:Act as a liaison between management and employees, addressing employee concerns, conflicts, and grievances in a timely and effective manner.
Foster a positive work environment through employee engagement initiatives, team-building activities, and recognition programs.

3. Performance Management:Develop and administer performance appraisal processes, providing guidance to managers on setting clear performance goals and providing constructive feedback.
Identify and implement strategies to improve employee performance and productivity.

4. Training and Development:Identify training needs and coordinate the design and delivery of training programs to enhance employee skills and knowledge.
Promote a culture of continuous learning and development.

5. Compliance and Policy Implementation:Ensure compliance with all relevant labor laws, regulations, and company policies.
Develop, update, and communicate HR policies and procedures to employees and management.

6. Benefits Administration:Administer employee benefits programs, including health insurance, retirement plans, and other benefits.
Assist employees with benefits-related inquiries and facilitate open enrollment processes.

7. HR Metrics and Reporting:Compile and analyze HR data, including turnover rates, retention, and demographics, to inform strategic decision-making.
Generate regular reports for senior management on HR key performance indicators (KPIs).

8. Legal Compliance and Risk Management:Stay current with labor laws and regulations to ensure the organization's compliance.
Mitigate legal risks by implementing effective HR policies and practices.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree preferred).
• 2 years of progressive experience in human resources management.
• Strong knowledge of employment laws, regulations, and best practices.
• Excellent communication, interpersonal, and conflict-resolution skills.
• HR certification (e.g., PHR, SPHR) preferred.

Overview

This position is responsible for advising and maintaining client relationships in the marketing function.

Main Duties

• Develops and maintains client relationships.
• Responsible for achieving annual revenue targets and objectives
• Trusted advisor who succeeds in maintaining a group of dedicated clients.
• Builds market share; able to enhance client asset size over time
• Competent in advising clients on investment products and services
• Actively involved in new business development; able to anticipate and capitalize on business opportunities.
• Keeps up to date with products and services; may give input for new product developmen
• Monitors tasks for quality assurance to meet client servicing needs.

Requirements

• AUM book size of minimum USD 150 to 200 mio
• Strong interpersonal, communication and client interfacing skills
• Good university degree
• Preferably completed professional qualifications: CACS Papers I and II
• Driven and entrepreneurial
• Good business acumen
• Responsible for achieving annual revenue targets and objectives.
• Trusted advisor who succeeds in maintaining a group of dedicated clients.
• Builds market share; able to enhance client asset size over time.
• Competent in advising clients on investment products and services.
• Actively involved in new business development; able to anticipate and capitalize on business opportunities.
• Keeps up to date with products and services; may give input for new product development.
• Monitors tasks for quality assurance to meet client servicing needs.
• Able to read, write and communicate fluently in both English and Chinese are strongly preferred as this role is required to deal with clients.

Reporting To

• Team Head

We are seeking an experienced Sales Manager to lead our car workshop sales team. The ideal candidate will drive sales growth, enhance customer relationships, and ensure excellent service delivery.

Key Responsibilities:

• Develop and implement sales strategies to achieve revenue targets.
• Manage and train the sales team to optimize performance.
• Build and maintain strong relationships with customers and suppliers.
• Analyze market trends and competitor activity to identify opportunities.
• Oversee customer service operations to ensure satisfaction.
• Prepare sales reports and forecasts for management.

Qualifications:

• Proven experience in sales management, preferably in the automotive industry.
• Strong leadership and communication skills.
• Ability to analyze data and make strategic decisions.
• Knowledge of car services and repairs is a plus.
• Customer-focused with excellent negotiation skills.

Location: 1 Corporation Drive
Salary: $3500 - $4000

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• 5 days, 0830am - 1730pm
• $4800 - $6500
• Beach Road (Bugis)

Duties

• Manages a portfolio of engagements which includes client acceptance, engagement planning, execution and finalization of an audit engagement.
• Fully accountable for the audit engagement and ensures that the engagement progress against budget and timeline is closely monitored.
• Serves to develop and maintain long-term client relationships and value-add to the audit firm by identifying new business development opportunities.
• Review and provides key technical expertise to ensure the quality of audit work performed is in compliance with professional standards and requirements.
• Contributes towards continuous improvement in audit methodology and process.
• Assume a greater role in professional development activities such as training, staff recruitment and resource planning.
• required to plan, co-ordinate and supervisor various audit assignments for review by the engagement manager or partner.

Requirements

• Bachelor's Degree or equivalent.
• At least 4 years of working experiences as Audit Assistant Manager or Audit Manager.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Singapore Based (Tuas - Company Transport / Transport Allowance $120 if possess own transport)
• 5 Days Monday to Friday: 8am to 5pm
• At least Degree in Mechanical Engineering / Chemistry or equivalent; 5 to 10 years of relevant working experience in Chemical Industry
• Career Progression Opportunities

Requirements

• At least Degree in Mechanical Engineering / Chemistry or equivalent
• 5 to 10 years of relevant working experience in Chemical Industry
• Strong knowledge of chemical plant management and ESH regulations

Responsibilities

• Develop and implement department procedures, ensuring compliance with safety regulations and standards
• Oversee and coordinate the daily engineering operations, including conducting routine
• inspections and maintenance of machinery
• Manage the maintenance budget, ensuring efficient allocation of resources
• Supervise engineering staff, including hiring, training, and performance management
• Prepare preventative and maintenance schedules
• Identify and address potential issues before they result in equipment failure or downtime
• Collaborate with other departments to prioritize maintenance needs and manage work orders
• Manage inventory of maintenance equipment
• Prepare and present reports on maintenance operations and costs
• Keep abreast of advancements in maintenance and repair technologies

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Reporting to the General Manager, the incumbent will provide strategic leadership, initiate strategies and programmes to enhance service quality, productivity and operations excellence towards achieving the Hotel's goals and objectives.

JOB RESPONSIBILITIES:

• Responsible for the overall administration and operation of the Rooms Division (Front Office, Guest Services, Club Lounge, Communication Centre, Housekeeping and Laundry), ensuring maximisation of guest satisfaction and cost containment of expenses.
• Provide professional advisory and support to the General Manager in meeting the strategic goals of the establishment.
• Work with other divisions to ensure guests' satisfaction, process optimisation and hotel's overall profitability.
• Implement strategies aimed at cost minimisation, productivity maximisation without reduction in standards of quality.
• Monitor guest satisfaction results to identify shortfalls and remedy service issues.
• Ensure compliance with legislated heath and safety requirements within the workplace.
• Comply with all Corporate and Hotel Standards and Procedures.

JOB REQUIREMENT:

• Degree/Diploma in Hospitality with minimum of 5 years' experience as Director of Rooms in a five-star international hotel.
• Possess excellent planning, organisational and strategic capabilities to achieve optimal business objectives.
• Good leadership, communication & interpersonal skills and passion in delivering operational excellence.
• Ability to work as a team to achieve business excellence.

· Sets tables, places clean cutlery and crockery on the table.

· Places clean cutlery and crockery on the table as per the prescribed standards.

· Ensures that table setting is uniform and tables and chairs are cleaned before they are set.

· Assists the Supervisor/Captain in seating guests.

· Greets guests courteously with a smile.

· Presents guest with the menu and attends to their needs.

· Takes guests’ order.

Job Description & Requirements

• To plan, organize, recruit, execute and control the functions of the housekeeping department.
• To be responsible for directing, supervising and co-coordinating the activities of housekeeping and ensuring the smooth operations which includes rooms, public areas, laundry, uniform/linen rooms and pool area.
• To maintain the highest standard of cleanliness, presentation and efficiency while achieving guest satisfaction. To supervise and co-ordinate the works of housekeeping contractors

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• To co-ordinate with the Human Resources department in the selection of housekeeping staff.
• To plan, recommend and develop on job training for housekeeping staff.
• To ensure staff thoroughly understands the house and departmental rules and regulations.
• To regularly evaluate staff performance and provide recommendations for transfers and promotions.
• To co-ordinate and communicate effectively with other departments as well as within the department.
• To keep all employees informed on significant aspects of the hotel, communicating with all levels of staff.
• To carry out daily inspection of the hotel in all areas and to ensure the housekeeping standards are maintained to the highest level.
• To develop standard procedures for routine tasks so as to enable employees to develop consistent work habits.
• To establish inventory records and control of cleaning supplies, chemicals, and guest supplies, Rooms and F & B linens.
• To conduct inventory of the Rooms and F&B linen together with the Finance department.
• To ensure that staff receive training for any new products or equipment introduced to Housekeeping
• To effectively schedule staff so as to maximize the manpower available.
• To establish Lost & Found procedures and ensure proper recording and safe keeping of such items.
• To establish and ensure a good system of administration and record keeping for housekeeping.
• To co-ordinate closely with the Engineering Department for any maintenance works to be carried out.
• To ensure that all equipment used by housekeeping is in good repair and is serviced regularly.
• To oversee the smooth operations in the Linen/Uniform Room and Laundry.
• To ensure that laundry services are of the highest quality for hotel guests, and staff uniforms.
• To provide a warm and conducive environment for the housekeeping department, so that morale is kept at a high level.
• To counsel, motivate and discipline staff as required.
• To ensure employees and self adhere to hotel grooming standards.
• To ensure that the floral arrangements are of good quality and aesthetically pleasing to the eyes, in all areas of the hotel.
• To ensure tailoring of uniforms are of highest quality.
• To comply with the hotel rules and regulations as well as the policies and procedures set by the hotel and management.
• To identify opportunities in Housekeeping and to take the necessary corrective action(s).
• To liaise with and co-ordinate the works of the housekeeping contractors.
• To attend meetings as required.
• To assist in the preparation of annual housekeeping budget.
• To be fully familiar with hotel Fire Safety and Security Procedures and to comply with such and ensure housekeeping staff are properly guided.
• To perform any other duties other than these above which are requested by the hotel management/direct supervisor.

Responsibilities

• Create positive and memorable guests’ experiences within the hotel lobby and reception area.
• Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and enquiries.
• Maintains comprehensive and accurate knowledge of guests’ arrivals, events, amenities, outlets, and general information.
• Maintains close communication with Concierge, Reception, Bell Counter, and Front Office Cashier regarding guest arrivals and departures.
• Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
• Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

• Minimum completion of PSLE or its equivalent.
• Able to work rotating shifts, weekends and Public Holidays.
• Positive attitude with an outgoing personality and good communication skills.
• Those without experience are welcome to apply.

Responsibilities:

• Work closely with the Assistant Manager and priovided courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
• Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
• Establish contacts with house guests/ long staying guests and renders assistance when neccessary
• Make courtesy calls to guests
• Requisite and keep stock of promotional materials for daily operations
• Ensure efficient and courteous services in baggage, transport handling and general enquiries

Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of Opera will be advantageous

Responsibilities

• Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

• Minimun O-level
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous