Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

As a Service Associate - Housekeeping Coordinator, we rely on you to

• Co-ordinates all calls received in the Housekeeping department to ensure proper recording and follow-up.
• Attends to all guest requests within the stipulated standard of the hotel.
• Assists all administrative duties in Housekeeping.
• Updates and prepares proper documents for filling.

We are looking for someone who:

• Fully understands room operations
• Detail-focused and guest-oriented
• Has strong interpersonal skills
• Enjoys problem solving with a can-do attitude

If you are the right person, what are you waiting for? Click the apply button now!

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

As a Service Associate - Front Office, we rely on you to:

• Provide a best-fit solution to fulfil the customer needs
• Ensure smooth efficient guest services at all times
• Assist in enhancing the guest satisfaction scores of the hotel

We are looking for someone who:

• Takes pride in being a hotelier
• Loves interacting with guests
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

If you are the right person, what are you waiting for? Click the apply button now!

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

As a Service Associate - Concierge, we rely on you to

• Provide a personalised guest service
• Create a memorable experience for the guests
• Engage with guests and enhance the service based on their feedback
• Assist with any issues or problems

We are looking for someone who:

• Takes pride in being a hotelier
• Loves interacting with guests and customers
• Is a self-starter and a team player
• Loves being creative with an eye for detail
• Enjoys crafting best-fit solutions for the guests
• Has no fear of new challenge

If you are the right person, what are you waiting for? Click the apply button now!

Job Role: Student Care Mentor / Teacher

Work Locations: Hougang / Sengkang / Yishun / Punggol

Working Hours:

Monday to Friday: 6 hours between 12.00pm to 7pm (inclusive of 30 mins meal break)

Saturday: 9am to 12.30pm (if required)

Responsibilities:

• Classroom management and provide guidance and mentorship to school children between 7 years old to 12 years old in after-school care centre
• Supervise and guide with homework / revision
• Plan and deliver programmes, organize enrichment workshops that helps promote the overall development of the children
• Engage the children in both indoor / outdoor activities that will enhance / build their psychomotor skills, critical thinking, innovation and problem-solving skills

Requirement:

• At least post-secondary education with a passion in working with children
• Preferably with experience working with children with special needs and/or possess/intend to pursue WSQ Student Care Certification
• Positive attitude, good team player with good communication skills

Please WhatsApp Resume to (65) 8915 7155 or email [email protected]

Please note that by submitting an application or resume to us, you would be deemed to have given your consent to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

OneLink HR Consultancy Pte Ltd / Tay Yeow Ling

EA Lic: 13C6505 / Reg. No. R1328207

Job Description

1. Develop and manage the daily operations of the online education services of student recruitment and enrolment.
2. Understand company performance goals and be responsible for developing and implementing student recruitment and conversion strategies in Singapore and SEA.
3. Use big data to identify and analyze risk and create a strategic plan to turn risk into opportunities.
4. Manage, plan, and coordinate local and SEA outreach events.
5. Build and manage a solid network of recruitment agents and channel partners to increase market share.
6. Identify and create digital/AI technology solutions to inspire interest and interactive online learning platforms to enhance productivity and engagement.
7. Align with the Company’s vision to drive and apply new technology solutions (digital and AI) to conduct online education services in Singapore and SEA.
8. Partner with internal leadership and external stakeholders to spearhead innovative AI projects.

Job Requirements

1. A master’s degree in computer science, information systems, and AI.
2. At least 5 years of relevant working experience in online education services and a senior management capacity.
3. Relevant experience in managing multi-projects and ability to execute/achieve projects on time and within budget.
4. Strategic thinking skills with a broad perspective of different issues.
5. Good English and Chinese communication skills (both written and verbal), negotiation, and influence skills as this position needs to present his/her solutions to the senior management team, who are primarily Chinese-speaking.
6. Ability to act as a change agent.
7. Proven knowledge of AI and its potential.
8. Be able to work as an individual contributor and report for duty before the end of Feb 2024.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for SMU Executive Development (SMU ExD).
• Represents SMU ExD at local events and in the community to enhance employer relations.
• Represent the program or function as the key contact and subject matter expert within the department, unit or school. Commit resources and provide information and/or training. May also represent the program or function to external/internal stakeholders and constituencies.
• Act as the lead administrator in the planning, scheduling and delivery of a number of concurrent major internship events and activities.
• Utilizes a variety of technology platforms and face-to-face engagement, communicate with prospective students from the 6 autonomous universities for internship and job search assistance.
• Assists Dato Kho Hui Meng Career Centre (DKHMCC), Overseas Centre Jakarta (OCJ), and employers in posting jobs, coordinating campus interviews and other promotions on internships, to assisting in businesss in-house learning and development needs.
• Utilizes office software to keep notes of student advising appointments and walk-ins.
• Organize and/or participate in outreach activities that may include developing communications and training, planning/promoting events and/or conferences. Attends off-campus meetings and events as required.
• Independently implement, administer and evaluate day-to-day activities of the unit, function or program by identifying and executing tasks and objectives, making recommendations that impact policies and programs, and assigning resources to achieve the goals of the program.
• Cultivate, coordinate, and manage internships and relationships with the federal government, other partner organisations, the external SMU community, and university liaisons.
• Track and monitor student internship applications and security clearances across an array of government agencies, Singapore, Jakarta and other offices in the public and private sector.
• Advise students on a range of experiential learning components of program, including but not limited to, internship preparation and placement process, internship goals and outcomes.
• Organising the resume writing / mock interview workshops, admin brief, pre-departure brief, pre-trip courses and etc.
• Analyze and develop report requirements, portals, and student communications.
• Engage in critical analysis of student and program concerns to resolve issues which may span multiple areas, using advanced technical and professional knowledge.
• Collect and analyze data, create reports, review and explain trends; formulate and evaluate alternative solutions and/or recommendations to achieve the goals of the program or function.
• Arrange and coordinate flight bookings, visa applications, residences and other onsite supports.
• Maintains the internships database with up-to-date employer contacts.
• Maintain employers contacts database, nurturing client relationships to convert into potential custom clients.
• Assists Head of Department and Market Director to assess customized training opportunities specifically for targeted majors and industries.
• Collate sponsored internships reports submission to send out internship evaluation to employers.
• Compilation of receipts, invoices, claims, related reports for auditing, before submitting for Global Ready Talent (GRT) grant disbursement with Enterprise Singapore.
• Performs other duties as assigned.
• Deputise for another Programme Management colleague during her absence as required.
• Contribute to the general morale and professionalism of the SMU-ExD team.

• Bachelors degree in related field, along with two to three years of relevant experience.
• More than 5 years substantial programme or project management experience or equivalent combination of education and work experience, preferably in hospitality, events or higher education.
• Excellent team working skills with a flexible can-do approach, self-motivation, resilience and a willingness to adapt to the changing needs and priorities in Executive Development and across SMU.
• A systematic, thorough, and highly-organised approach to work with the ability to work in tight deadlines.
• Exceptional communication, organizational, and time management skills, tolerance for ambiguity and the handling of multiple tasks essential.
• The ability to demonstrate a personable and diplomatic approach in dealing with a diverse range of people
• Ability to exercise sound judgment and creative problem solving skills in making decisions. Acting agile towards programmes delivery plan changes.
• Strong administrator carrying out high levels of accuracy and attention to detail when inputting data and providing information.
• Good IT skills including the use of the Microsoft Office Suite, particularly Word and Excel, Powerpoint and the ability to learn new systems.
• Ability to effectively network within the local environment to secure internship and job placement opportunities for students
• Ability to work effectively with students from diverse socio-economic backgrounds
• Ability to work on occasional weekends, weekdays evening and public holidays.
• Travel for overseas delivery, whenever required.

https://exd.smu.edu.sg/

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

As a Service Associate - Housekeeping (Laundry Attendant), we rely on you to

• Ensure hotel linen and employee uniforms are in good condition.
• Ensure sufficient linen is available for the day’s operation.
• Manage guest laundry/Dry cleaning request according to the hotel Standard Operating Procedures.
• Assist in reviewing linen inventory

We are looking for someone who:

• Fully understands room operations
• Detail-focused and guest-oriented
• Has strong interpersonal skills
• Enjoys problem solving with a can-do attitude

If you are the right person, what are you waiting for? Click the apply button now!

Responsibilities

• Post and monitor job advertisements
• Conduct basic screening calls and arrange interviews
• Collate candidates’ documents
• Collate training courses for Annual Training Catelog
• Register staff training and track training status
• Research and prepare proposal on health screening vendors
• Support expat management relating to car and housing renewal
• Source and arrange service apartment for expats arrival
• Support welfare activities
• ·Any other ad-hoc tasks and HR projects as assigned by Superior

Requirements

• Minimum Diploma in Human Resources Management, Business Administration or equivalent discipline
• At least 1 year of experience in a HR role
• Recruitment & knowledge Employment Act is a bonus
• Able to start work immediately
• Good command of English (spoken & written)
• Proficient in Microsoft Office applications including Excel & Word
• Good interpersonal and communication skills
• Responsible and well-organized

Job Description

• Perform statutory audits of clientele from various industries
• Support the planning, execution and completion of audit assignments
• Work effectively as a team member, sharing responsibility, providing support and maintaining communication in conducting audit assignments
• Prepare reports, communicate findings and recommendation
• Develop and maintain productive working relationship with client personnel
• Able to take up ad hoc assignments when required

Requirements

• Minimum Degree in Accountancy, ACCA, or equivalent qualification
• Minimum 3 years experience for audit senior, 1 year for associate
• Proficient in Microsoft Office applications
• Good communication, analytical and problem solving skills
• Ability to handle deadlines with commitment
• Hardworking and positive attitude, with ability to work in a team or individually
• Strong interpersonal and client relationship skills

• Leading project planning sessions
• Coordinating staff and internal resources
• Managing project progress and adapt work as required
• Ensuring projects meet deadlines
• Managing relationships with clients and stakeholders
• Designing and signing off on contracts
• Overseeing all incoming and outgoing project documentation
• Participating in tender process i.e. design, submission and review
• Designing risk mitigation plan
• Conducting project review and creating detailed reports for executive staff
• Optimising and improving processes and the overall approach where necessary
• Securing growth opportunities and initiating new projects
• Managing large and diverse teams

Project Manager job qualifications and requirements

A great Project Manager usually has five or more years’ experience, and one or several formal qualifications. A Project Manager job description could include degrees in any of the following fields:

• Engineering
• IT or Computer Science
• Business or Business Administration
• Management

Additionally, Project Managers should possess high levels of the below skills to perform well in the role:

• Written and verbal communication skills
• Capacity to manage high stress situations
• Ability to multi-task and manage various project elements simultaneously
• Leadership skills
• Big-picture thinking and vision
• Attention to detail
• Conflict resolution skills

Job Description

• Operate Point of Sales (POS) Systems when managing food & beverage order
• Prepare a variety of alcoholic and non-alcoholic beverages
• Serve food and beverages to ensure all dishes match the order ticket to the corresponding tables
• Maintain drinkware and beverage equipment needed for beverage preparation
• Address customers' queries on food and beverages
• Suggest food and beverages to customers
• Provide go-the-extra-mile service to create a positive customer experience
• Follow customer service standards
• Escalate customers' feedback
• Follow legislative requirements pertaining to handling and consumption of alcoholic beverages
• Follow the organisation's personal, food and beverage hygiene standards
• Assist in opening, operating and closing of shifts
• Execute daily operational tasks according to staff roster
• Replenish inventory at service stations
• Follow crisis response and recovery activities in accordance with business continuity policies
• Suggest areas for personal development to improve work performance
• Escalate feedback on current work processes and procedure
• Suggest areas for continuous improvement within work area
• Execute continuous improvement activities within work area
• Operate emerging technology and tools to improve work productivity
• Any ad hoc duties as assigned

Job Requirement

• A minimum of 1years’ relevant experience at supervisory level in hospitality or F&B Industry. Preferably experience in restaurants and lounges
• Strong leadership skills, mature, outgoing & guest oriented, good communication skills
• Proactive, enthusiastic, strong sense of responsibility and positive thinking
• Able to work independently and under pressure
• Excellent command of spoken and written English
• Shift duty is required and able to work on weekends, eve public holiday and Public Holiday.

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Maintain timekeeping and personnel records
• Pass on information from upper management to employees and vice versa
• Prepare and submit performance reports
• Decide on reward and promotion based on performance
• Hire and train new employees
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements and skills

• Proven experience as supervisor or relevant role
• Familiarity with company policies and legal guidelines of the field
• Ability to learn a variety of job descriptions
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership skills

COMPANY DESCRIPTION

Since October 2011,Thye Hua Kwan Moral Charities (THKMC)was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for theelderly and the sick,families,persons with disabilities, andchildren. We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONETHK Empowering the Community.

RESPONSIBILITIES

Responsibilities include:

Managing client referral and conducting home visits to assess eligibility for intake into Home Care services.

Work with partner agencies and stakeholders, referring the clients and/or caregivers to those that can address their needs such as financial aid, healthcare, therapy etc.

Providing information on details of services to new clients and their caregivers as well as family members.

Engaging clients in a professional and respectful manner to understand needs and build rapport with clients and caregivers

Compiling and providing timely submission of reports to the management and relevant external agencies for continuity of care

Assist to conduct monthly financial waiver assessments and 6-monthly reviews to ensure the maintenance of well-being of clients

Attend to feedback and queries from clients and caregivers

Conduct planning, intervention, and case management inclusive of:

Rapport building and client engagement

Performing person-centered care needs assessment

Review and consult care plan in consultation with APM

Coordinating services with other community resources & monitoring smooth delivery

Conduct and participate in case conferences

Document and evaluate case outcomes through proper documentation

Other adhoc duties if applicable

Polytechnic Diploma

WSQ Diploma/ Advanced Diploma in Social Services

We are looking for individuals who are keen to develop a career as a HR Consultant.

The following are some of the interesting areas of work as HR Consultant:

HR Support Service

• Provide general advisory services on Singapore's employment laws, local HR practices, typical compensation, and benefits of employment.
• Advisory on local and foreign manpower hiring strategies and quota including application, renewal and termination of employment and work passes of your foreign staff including expats.
• Review/Update HR Policies and Employee Handbook
• Review/Advise Options for Benefits Management
• Advisory and Assistance in preparing the employment contracts for new hires, promotion, and termination/dismissal letters for departing employees.
• Advise and Assist with MOM compliance matters on fair employment practices, retrenchment, termination, and dismissal.
• Advise on employee grievance management and handling.
• Assist with hiring strategies including writing of appropriate job description for job advertisements for new recruits whenever necessary on your behalf to ensure compliance with fair employment practices, and conduct interviews.
• Advise on strategies regarding performance and talent management.
• Advise and assist with regards to training needs of employees including applying for government training grants, grants eligibility, etc.

Payroll Outsourcing Service

• Administer the whole monthly payroll process on behalf of clients using payroll software.
• Manage and process bonus, commissions, leaves, claims/expense management and reimbursements,
• Administration and submission of annual employees’ tax returns including tax clearance for departing foreign employees.
• Manage submission for government parental leave submissions.

Work Pass Application Service

• Consult and provide advisory support to clients on the various types of work pass , criteria, and eligibility.
• Handle entire Work Pass Application process on behalf of clients.

Requirements

• Diploma in Human Resource or Bachelor’s degree in any discipline with a post-graduate Diploma in Human Resource.
• Min 5 years of experience working in human resource operations or human resource business partnering.
• Good written and verbal communication skills.
• Well verse with Prosoft or BIPO will be an added advantage.
• Fresh Graduates from Human Resource Management coupled with an aptitude to move into Human Resouce Business Partnering are welcome to apply for our Career Trial Internship with us.

• Singapore based opportunity
• Broad coverage role looking after Bank, Central Bank and SSA customers across South / Southeast Asia
• Inclusive and diverse work environment
• Relentlessly focused on the customer, you bring a demonstrable track record of originating banking and capital markets products and services

See yourself in our team:

Sitting in IB&M’s Institutional Banking Coverage business, the Institutional Client Coverage covers Banks, Government and Education client relationships through the provisioning of advice, structuring and execution of product solutions tailored to the needs of our client groups.

This is an exciting opportunity to join the Institutional Client Coverage, Banks Team, based in Singapore.

Your Impact and Contribution

This position has responsibility for ongoing relationship development with banks based in South / Southeast Asia, with due reporting lines. The role reports to local management and Executive Director, Institutional Client Coverage, based in Beijing who is responsible for regional business development in Asia.

As an Associate Director / Director, the role includes revenue generation targets which you will meet by understanding our customers’ aspirations and how that intersects with the company’s offering, in particular across Payments; FX; debt capital markets; fixed income investments; securities trading; trade finance; commodities; carbon as well as our technology and service proposition.

You will work closely with your colleagues in Singapore as well as across Beijing, Hong Kong, New York, London, Amsterdam, Australia and New Zealand to provide proactive client support as well as feedback to ensure tomorrow’s solutions are being developed today. We are product agnostic with a strong growth agenda and are looking for passionate, customer-obsessed bankers with a high appetite for industry content development and thought leadership.

We are interested in hearing from you:

This hands-on role requires a highly motivated self-starter with proven experience working with Bank customers. As such, we require a highly skilled candidate with:

• Tertiary qualifications in a business related discipline
• Institutional Banking and/or Markets product sales experience
• Strong interpersonal, negotiation and collaborative skills
• Curiosity and desire to drive change and deliver improvement across the business
• An understanding of risk management, financial crime and credit

This opportunity will give you exposure to both clients and a wide range of stakeholders at all levels of the business whilst being part of a team that is focused, smart, hardworking and passionate about our shared vision to create the very best experience for our customers.

As the successful applicant you'll be rewarded with a structured career path within the Institutional Banking and Markets business that offers a competitive market salary, annual performance incentives, and a flexible working environment.

RESPONSIBILITIES

A junior project assistant oversees different initiatives or projects of a business, monitors their progress and completion, and ensures that they meet the expectations of the clients.

· Project planning, risk management, and supporting of project coordination.

· Reporting on the schedule progress, project budget, spending and milestone.

· Schedule and take lead of meeting or scrum, recording meeting minutes and follow up.

· Proficiency in Microsoft Office and project management software.

· Multitask, oversee several projects, time management, dependable, good communicator, and able to identify the gaps/issues and fix the gaps/issues.

· PMP certification is a plus.

· Knowledge of IT field is a plus

REQUIREMENTS

· Degree/Diploma holder in Business / Finance or related field;

· At least 4 years of experience in Project Management & proficient in MS Project;

· Ability to lead project teams of various sizes and see them through to completion.

· Sound communication and negotiation skills.

· Understanding of formal project management methodologies.

· Able to use project management software.

Job scope:

The ideal candidate will play a crucial role in supporting project billing, payments receivables and administration. A strong grasp of the XERO Accounting system is essential.

• Oversee project billing processes and ensure accurate invoicing
• Handle accounts payable functions, including timely payment processing
• Updating of accounts receivables and maintaining up to date status.
• Maintain accurate financial records and documentation
• Collaborate with cross-functional teams to gather necessary project information
• Utilize the XERO Accounting system proficiently for effective financial management
• Assist in financial reporting and analysis as needed
• Stay updated on industry trends and accounting best practices

Requirements:

• Bachelor's Degree in Accounting, Finance, or related field
• Proven experience as an Accounts Executive or similar role
• Strong understanding of project billing and accounts payable processes
• Proficiency in using the XERO Accounting system is a must

Job Description

1. Handle Corporate Tax, Business Tax.
2. Prepare tax computation.
3. Handling financial statements.
4. Liaise with clients for tax matter.
5. Respond within short time frame as well as anticipating client queries
6. Keeping clients informed of tax status progress in relation to all aspects of the service provided
7. Other ad-hoc duties assigned by Accounting & Tax department.

Job Requirement:

• Diploma/ Degree in Accountancy.
• Minimum 1 year of relevant experience.
• Ability to prioritise and meet the deadlines.

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to CF Administration Pte Ltd and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Provide research assistance for the tier 2 research project.
• Compile and clean data from various sources, construct empirical measures.
• Data analysis and statistical analysis of the research studies.
• Compile information and write research reports.
• Assist to prepare manuscripts for publication in targeted journals.
• Any other research-related work assigned.

• PhD or Master degree in Computer Science, Information System, Economics, Business, or related fields (with substantial computing/programming training), Undergraduate or Master degree and research experience in Accounting/Finance/Economics/Statistics is a plus.
• Knowledge of computer science foundations and fundamental / information studies.
• Knowledge in programming languages, knows how to work with operating systems and how to maintain databases, especially in Big Data Management.
• Knowledge in accounting, in particular, the ability to understand financial reports.
• Experience/training in accounting, finance, business, or economics research; able to collect data from various resources.
• Competency in the use of statistics in research.
• Ability in using and/or programming using statistical software (e.g. SAS, Stata, Python).
• Ability to handle a high volume of quantitative work, with attention to details.
• Excellent oral, interpersonal and written communication skills.

#LI-XL1

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is forOffice of Industry Engagement (OIE).
• Identify and profile SMUs core competitive strengths and key value propositions to industry through close working relationships with all internal stakeholders.
• Oversee the set up and management of industry engagement platform(s) to facilitate and coordinate external partnerships with the University.
• Lead the establishment of a university-wide key account and database management system through thorough review of the Universitys current account management practices while ensuring the requirements and needs of the Office are met.
• Conduct, in collaboration with the Business Development team, industry foresighting and competitive landscape analyses to establish industry strategic priorities to recommend markets and sectors of interest to pursue.
• Formulate business and engagement strategies, to deliver innovative and creative partnership frameworks that broaden and deepen relationships and build strategic alliances that supports the goals of the University.
• Establish an industry engagement governance framework to support the Universitys engagements, including but not limited to negotiation guidelines, cost-benefit analyses, engagement checklists, etc.
• Lead the coordination and enhancement of partnership related processes, such as working with internal administrators such as legal, research and tech transfer office to review and manage partnership and tech commercialization processes.
• Plan and organise regular internal stakeholders updates to keep them abreast on the Universitys industry engagement priorities and developments.
• Oversee the reporting of OIEs annual budget and forecast review of OIE operations for OIE Director.
• Manage reporting to the Universitys senior management on Industry engagement activities for OIE Director. Management report will include updates, analysis, recommendations, project expectations, roadmaps, key deliverables, and quantifiable goals.
• Represent OIE, together or in lieu of the Director in high-level meetings, events, and official engagements.

• At least a Bachelors degree; postgraduate degree would be an advantage.
• At least 15 years of relevant work experience required.
• Prior experience in economic agencies or public sector would be an advantage.
• Seasoned in business management, strategy, and governance.
• Leadership experience in leading and managing new offices, initiatives, or policies.
• Excellent interpersonal skills with ability to network at all levels, across cultures and backgrounds.
• Strong knowledge and experience in the higher education industry sector
• A proven track record in strategic planning
• A strong understanding of national, regional, and global business growth trends and opportunities
• Familiarity with other dimensions of industrial partnerships including intellectual property and technology transfer, government grants, grant and contract management, and philanthropic development.
• Outstanding written and communication skills, and a clear thinker and presenter
• Possess creative problem-solving, multi-tasking and analytical abilities.
• Resourceful, independent worker and a team player, with strong collaborative and influencing skills that enables collaboration with a wide range of partners.

#LI-JN1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Jenga Corp is one-stop professional services for global finance and fintech business. We are looking for a Human Resources Assistant.

Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

About the role:

• Provide clerical and administrative support to Human Resources executives / Business Consultants;
• Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc);
• Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc);
• Communicate with Government agencies when necessary;
• Administrative Support to Office which is not limited to office inventory, maintainence.

You should have:

• Education in Human Resources preferred but not complusory;
• Ability to exercise judgment in managing confidential or sensitive information;
• High degree of maturity and professionalism;
• Outstanding problem-solving skills with demonstrated ability to identify issues;
• Positive attitude, driven and ready to take on challenges;
• Meticulous attention to detail and follow-through; perform tasks with high degree of accuracy and efficiency with the ability to meet deadlines;
• Ability to work independently, to take initiative and to overcome obstacles;
• Ability to successfully manage competing priorities, keeping constant sight of the overall objectives;
• High degree of flexibility in a demanding, fast-paced and frequently changing environment;
• Strong service orientation in responding to customer needs;
• Excellent oral and written communication skills (both in English and Chinese to better manage the clients);

Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

Unravel the best practices of brand communication and customer success as our Customer Success Management Associate.

If you’re a Communications/Business Management/Hospitality graduate who wants to be at the forefront of championing our brand's success by fostering strong relationships with our customers, come join us in this multi-faceted role in ensuring that our customers' expectations are not only met—but always exceeded!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research and data-driven methodologies, and have one overarching goal: to make learning fun, shorten learning curves and help students develop a genuine appreciation for learning.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 10 departments. Our proprietary learning methodology and examination-centric materials have helped more than 20,000 students ace their Science examinations.

Our headquarters is in Singapore, with additional offices in China, the Philippines and Malaysia. We take pride in our open, fast-paced and flat organisational structure where every team member is valued for their skills and competencies, not just their job titles.

We are looking for a curious and resourceful Customer Success Management Associate who wants to master a wide variety of customer relations functions and manage a team by the end of our Customer Success Management Programme!

[Your Role]

As our Customer Success Management Associate, you’ll be a key team player in our strong-knit Customer Care team where you will have ample career progression opportunities to help shape a service culture that you can take pride in.

For a start, you’ll be involved in these 3 key growth areas:

Customer Management Superstar:

• Develop a deep understanding of our courses to make appropriate recommendations to our customers: Hard selling is not in our DNA — we believe in matching our customers to our programmes that best fit their learning needs. To help ensure that our students and parents derive the most value out of their learning experiences with us, you’ll learn about the key takeaways and frequently asked questions of each course, and how to communicate these to them effectively.
• Deliver personalised and enjoyable brand experiences through our various communication channels and at our centres: 95% of our communications are digital (WhatsApp messages, phone calls and emails) and 5% are in-person at our front desk. Besides honing your in-person communication skills such as greeting our customers warmly and guiding them to the correct classroom on-site, you’ll have the opportunity to learn the best practices of how we consistently deliver the same warm and professional customer experiences online as well!

Operations Extraordinaire:

• Assist with critical customer success operational tasks: Making the best programme recommendations is only the first step in our playbook to creating a delightful brand experience for our customers. You’ll deep dive into the different types of support our customers typically require and how to meet them, such as collecting fee payments, arranging replacement lessons and troubleshooting technical difficulties during online classes.
• Support Customer Care team in essential administrative activities: In order to understand the ins and outs of the work of our multi-faceted Customer Care team and eventually lead them, you’ll be actively involved in manoeuvring the intricacies of our back-end operations such as receiving courier deliveries, updating class schedules, fulfilling e-commerce orders, and ensuring that our pantries are always well-stocked!

Crisis Communications Champion:

• Resolve escalated customer issues effectively: Being able to handle customer escalations with finesse is what will set you apart from other customer relations professionals and we want to help you get there. With your understanding of our internal processes, policies and customer requests, you’ll have the opportunity to translate what you’ve learnt in school about crisis communications to real-life escalated cases to ensure win-win outcomes for both our customers and the company in a timely manner.
• Analyse and establish root causes of common and unique customer-related issues and solutions: Designing effective customer solutions in The Pique Lab would require you to develop a comprehensive understanding of how our customers think and behave while manoeuvring our policies strategically. To do this, you’ll be involved in coordinating with different teams to understand possible root causes of common and unique customer-related issues, propose viable, customer-centric solutions and document these scenarios for training purposes.

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