Retail Associate (Junior/Senior)

Duties & Responsibilities

• Responsible for professionally handling customers' queries, appointments and referral of services, across all touch-points [email, hotlines, live chats, faxes, letters]
• Understand the requirements of the caller and provide complete and accurate information, go beyond the call of duty in assisting all enquiries at all times
• Ensure timely follow up of customer’s requests and liaise with appropriate departments to ensure requests are fulfilled within promised timeline.
• Work as a team to deliver contact centre goals which includes personal productivity as well as department metrics like Service Level, Average Speed of Answer, Abandon Rates etc.
• Manage difficult customers and follow up with proper escalation procedures
• Ensure proper documentation and categorization of cases
• Conduct post discharge follow up phone calls to patients or their next of kin
• Maintain high level adherence and compliance towards policies, processes and procedures to deliver key performance
• Feedback customer's comments or requests to the reporting officer, for service or process improvement
• Maintain hospital staff’s contact details for emergency activations, activate and recall staff during an emergency situation and monitor their responses
• Manage hospital-initiated change of appointments
• Perform other duties as requested by Supervisor and above

Requirements

• GCE “O” Levels, NITEC, Diploma with at least 1 -2 years of Contact Centre or Customer Service experience in a healthcare environment
• Strong team player, able to work in a fast paced and dynamic environment
• Strong communication skills and telephone etiquette
• Must be able to work alternate Saturdays
• Bilingual, with knowledge of various dialects or foreign language will be an advantage.

Please be informed that only application submitted through NHG Career Webpage (corp.nhg.com.sg/Careers), WHC Career Webpage (whc.sg/joinus), Jobstreet Singapore (jobstreet.com.sg), Singapore Medical Association (sma.org.sg), MyCareersFuture.sg, LinkedIn and WHC appointed recruitment agencies will be considered. If you are accessing this job posting from another recruitment channel, please visit the official channels mentioned above.

Unlock Your Potential with Us!

Are you ready to grow both personally and professionally? We are seeking motivated individuals with a resilient attitude to be part of our clients' marketing campaigns in ASEAN.

Responsibilities:

- Assist in developing and implementing marketing plans to

support our products/services.

- Coordinate marketing activities, including events, promotions, and campaigns.

- Identify target audiences and consumer insights.

Requirements:

- Strong communication and organizational skills.

- Ability to multitask and prioritize tasks in a fast-paced

environment.

- Hardworking and willing to learn.

- Able to work independently or as a team.

Benefits:

- Opportunities for professional growth and development.

- Positive and collaborative work environment.

- Travelling exposure and opportunities

Our Client, various healthcare MNCs and Public healthcare organizations are currently on a lookout for a patient service assistant at various locations.

Do feel free to drop us your resume and we'll get back to you shortly on this!! All are welcome to apply!

A Patient Service Associate will facilitate patients' journeys through the various service points in our clinics and provide strong support to our clinicians in delivery of quality care to our patients.

Responsibilities include:

· Patients’ registration

· Appointment scheduling

· Handling patients’ general enquiries

· Screening of patients' general condition

· Referral, checkout and administrative duties.

Requirements:

· Min N/O/A levels/ Diploma

· No Experience needed/ Full training and guidance will be provided during work

· Must be able to commit to a minimum of 3 months

· Able to start work immediately as positions are urgent

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected] (Attn: PSA - Leon)

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Description:

• Participate in social work practice across disciplines
• Support in building rapport and professional relationships with clients and significant other
• Support needs and intake assessments such as conducting Means Testing, financial assessments, conducting home visits, etc.
• Provide support to Social Workers on case and care planning and interventions
• Prepare case notes and documents
• Support the evaluation of group work intervention processes and outcomes
• Perform community development work
• Support conduct environmental scans and community needs assessments

Job Requirements:

• Diploma in Social Sciences (Social Work) or Social Services

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Description:

• Registering patients
• Assist in scheduling/ rescheduling of appointments
• Attending to walk-in patients
• Handle payment collections

Requirements:

• Min GCE 'O' Level & above
• Customer service oriented and strong communication skills
• Vacancies available for office hours & shift duties (extra allowances provided for shift duties).

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: HUIL) for a confidential discussion.

Job Code: HUEY

EA Reg No: R24122358 (YEO HUEY CHEEN)

EA License: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Job Responsibilities:

• Registration of patients, queue management.
• Dispensing of medications and collecting payment
• Support doctors in simple procedures and chaperones
• Stocks taking of medication, consumables and equipment including replenishment.
• Basic clinic housekeeping

Job Requirements:

• Minimum GCE N / 'O' level/ NITEC/Diploma in related field
• Good interpersonal and communication skills.
• Passionate to learn and work in the Healthcare sector
• Ability to organise, plan and implement
• Good communication and interpersonal skills
• Meticulous, Independent, able to multi-task and follow-through with minimum supervision

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Benefits:

• Basic Salary up to $2,800 with yearly increment based on performance.
• 5 or 6 days alternating work week. (5/6/5/6) Eg: First week 5 working days, second week 6 working days.
• 8 or 10 hours shift based on roster. The earliest shift starts at 7am and the last shift finishes at 7.30pm.
• Our client emphasises on good career progression

Job Description:

This is a full time role for an Service & Bar Associate located in Tiong Bahru. Our client is a bakery store.involves greeting and engaging with customers to deliver exceptional service aligned with PV’s standards. Key responsibilities include preparing coffee, tea, and food items according to PV’s unique recipes, serving food and beverages, and recommending menu items based on customer needs. The position also involves handling cashiering duties, setting up workstations before shifts, maintaining cleanliness in work areas, and ensuring sufficient stock for daily operations while minimising food waste. Additional tasks may be assigned as needed.

Qualifications:

• Minimum 1 year of service experience is preferred but not necessary. Training will be provided to those without experience.

Responsibility:

• Oversee the residents on a daily basis; manage the welfare, discipline and standards of regimentation in the institution
• Support the shift during emergency
• Ensure safety and security of premises, include perform body & property check, carry out
• security patrols, dormitory checks and conduct urine test (when necessary)
• Manage and provide care for the daily living needs of the residents in the Hostel
• Plan and conduct engagement activities in educational and recreational programmes for the Residents
• Able to develop positive relationship with the residents
• Facilitate proactive and restorative circles (attain competence)
• Involve in admission process
• Involve in taskforce, to assist and execute tasks required from the taskforce

Requirements:

• Diploma with 2 years working experiences
• Able to perform rotating shifts

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: HUIL) for a confidential discussion.

Job Code: HUEY

EA Reg No: R24122358 (YEO HUEY CHEEN)

EA License: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Job Responsibilities:

• Attend to patients courteously upholding quality service standard
• Perform triage and registration
• Responsible for front-desk duties such as, appointments, billing and payment collection, handle enquiries (email/phone/walk-in)
• Ensure availability and operation of the necessary equipment (e.g. NETS/credit card, etc), supplies (e.g. medication, masks, stationery), and systems.
• Perform insurance/medisave claims submission and verification of particulars and limits in various claims portal
• Chaperoning doctor for patient examination
• Assist to prepare and dispense medication
• Top up medications and assist in stock taking as required
• Responsible for the cleanliness of the clinic facilities, including regular wipe down/cleaning.
• Any other duties as required

Job Requirements:

• Minimum GCE N / 'O' level/ NITEC/Diploma in related field
• Good interpersonal and communication skills.
• Passionate to learn and work in the Healthcare sector
• Ability to organise, plan and implement
• Good communication and interpersonal skills
• Meticulous, Independent, able to multi-task and follow-through with minimum supervision

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Telesales Representative to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities:

• Use sales scripts to introduce products or services to leads, adapting scripts as needed.
• Understand the target market and confidently answer questions about the company or its programs.
• Qualify leads and refer them to the sales team.
• Enter and update customer information in Salesforce, maintaining accurate records.
• Ensure accuracy in sales information to avoid misrepresentation.
• Achieve or exceed sales goals.

Job Requirements:

• Diploma or Higher Nitec in any field.
• Proven experience in telesales or a similar sales/customer service role.
• Proficiency in Salesforce and telephone systems.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Temp Holiday Seasons Event Helpers

Location: Wheelock, Wheelock Cafe, Vivocity, Paragon, Parkway Parade, One Raffles Place, Plaza Singapura, Raffles City, Waterway Point, IMM, PLQ, Great World

Duration: 1 Nov to 31 Dec
15 Nov to 31 Dec
1 Dec to 31 Dec

Salary Package: $11.50/hr

Working Hours: 5/6 days per week including both weekends

Job Scope:

• Cashiering duties
• Restock shelves and maintain store cleanliness.
• Assist customers with their inquiries and purchases.
• Other ad hoc duties assigned.

Requirement:

• Must be 18 years or older