Right-Space Pte Ltd is looking for a smart, can-do attitude and ambitious Operation /Production Manager who inspires and deliver changes all around them. We are looking for self-starters with solid technical skills who will aggressively build the pipeline and deliver revenue.

Reporting to the Director of Sales, you will take the lead in the day-to-day management of full service studies, large component service project working with MNC clients with global project implementation.

Job Specification:

· Manage, Schedule, assign and supervise work of Operation Workforce.

· Analyse, design and improve the processes by which good and services are produced.

· Measure and improve productivity.

· Implement and manage quality assurance programs.

· Determine workload and schedules for equitable distribution of work.

· Implement and manage quality assurance programs.

· Ensure that each project is delivered on time.

· Work together with the Sales Team and Project Team to prepare quotations and action plans.

· Select and manage multiple subcontractor relationships.

· Supervise the installation and/or repair of sets or props whenever necessary.

· Interpret construction drawings/plans and prepare crew or sub-contractors.

· Respond to emergency call-outs as needed and take appropriate action.

· Perform any other duties and responsibilities as required by the Company.

Skills / Experiences

· Min Diploma Holder

· Ability to take work pressure and meet deadline

· Good Oral and Written Communication Skills

· Good Analytical Skill

· Ability to Motivate, Lead and Manage Employee

· A commitment to customer satisfaction

The Outlet Manager is responsible for the profitability of the outlet. He/She performs outlet-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back office support.

Main Responsibilities in outlet's:

1) Sales & Business Results
2) Safety & QSC
3) People Management- Morale, Needs, Training and Development
4) Administrative and others

Do you want to be a Project Manager for Steel Work Design and Installation for Baggage Handling or and Logistics System projects all over the world?

Play a key role in large-scale projects.

As a Subsystem Project Manager in Steel Works in our Organization, it is your job to create and maintain the project time schedules for our projects together with the other project team members.

You are working consistently to keep our schedules updated and progress to the dynamics of our projects.

Your responsibilities are:

· Project planning and control including Schedules / Specifications / Finance / Quality & HSE.

Ensure all trade personnel, material and equipment is available to support projects.

· Ability to read structural drawings, connection details, structural steel knowledge/experience.

· Regularly inspect work for quality and ensure adherence to project and PE's specifications.

· Collaborate and maintain positive relationship with engineers, customers, design teams, subcontractors, suppliers, and other stakeholders to ensure compliance with specifications, requirements, and regulations.

· Follow up on all fabrication and installation job fit up, welding and inspection.

· Attend and actively participate in site safety meeting, offsite meeting, site installation inspection.

· Maintain documents and records, work with professional engineer for authorities' submission.

· Understanding and compliance with all Authorities' and BCA's regulations and requirements.

Qualifications: -

· Diploma/Degree in Civil Engineering

· Minimum 3 years of related work experience preferably in Engineering environment

· Committed and good team player with the ability to work independently.

· Good communication skills.

· Strong analytical ability, ability to quickly identify problems and provide efficient solutions.

· Structured and well-versed in documentation and reporting. Proficient in Microsoft office and Autodesk Navisworks.

· Requires technical knowledge of overall steel structures, its design and operational skill, to be able to logically coordinate project with customer and the project team.

· Able to work in a culturally diverse environment.

Ninemer Communications is a local communication consultancy firm established in 2010. The agency has a strong roster of B2C and B2B clients spanning industries such as FMCG, government, MICE, travel and more. Our agency is looking for dedicated and dynamic individuals to add to our team.

WHO WE’RE LOOKING FOR

You are a dynamic strategic thinker with a strong drive for results and fostering client relationships. You are an innovative problem-solver, excel at managing multiple projects, and have a deep understanding of the latest digital marketing trends and technologies. Your flair for content creation sets you apart, and you instinctively know what captures attention on social media. You enjoy working alongside brands and organisations, and being part of shaping impactful marketing outcomes. If this sounds like you, write to us and share why you think you fit the job.

WHAT YOU WILL BE DOING

1. Communicate effectively and build strong relationships with clients.

2. Lead the team in managing ongoing social media, digital, and creative projects, ensuring high-quality and timely deliverables.

3. Proactively generate new ideas and opportunities to drive client success.

4. Strategise, plan, and develop end-to-end content in collaboration with the team.

5. Provide guidance to the team on digital and social content, as well as media buying (knowledge of media buying is a plus).

6. Manage community interactions by responding to customer inquiries and appropriately escalating issues on clients’ social media pages.

7. Manage monthly reports to extract actionable insights.

8. Share the latest trends and best practices of social media developments and tools.

9. Identify new business opportunities to contribute to the growth and profitability of the department.

10. Prepare new business proposals.

11. Other administrative duties

QUALIFICATIONS AND BACKGROUND REQUIRED

· Bachelor’s degree in Marketing, Communications, Business, or a related field

· Min. 5 years of experience in digital or social media marketing industry

· Good command of English and ability to copywrite

· Attention to detail - proofreading, editing and quality control of content from others

· Ability to create social media content and perform basic design editing using software such as Canva and Capcut

· Ability to analyse data and derive actionable insights for improved performance

· Proficient in using social media platforms and business suite – Facebook, Instagram, Threads, TikTok, X, Meta business, etc.

· Proficiency with Microsoft Suite: Excel, Word, Powerpoint

A SUITABLE CANDIDATE SHOULD ALSO HAVE THESE TRAITS

§ Great with project management and client management

§ Passion for social media and a creative mindset

§ Good analytics and data skills

§ Strong communication and interpersonal skills

§ Multitasking is a norm and able to work well under stress

§ Able to work independently and in a team

§ Meticulous and a real eye for detail

§ Responsible, diligent and reliable

§ Excellent time management and organisational skills to ensure deadlines are met

HOW TO APPLY

We would love to hear from you! Send us your CV, Cover letter, recent photograph, expected salary and date of availability to us.

Please write in to i[email protected]

What the role is

You will work in the Hawker Programmes Department of the Hawker Centres Group to implement programmes to improve the productivity of hawkers and/or sustain the hawker trade. Working in collaboration with both external and internal stakeholders, you would be the point of contact to ensure that initiatives and programmes for hawker centres, are implemented in accordance with NEA’s objectives. You will be expected to carry out engagements with stallholders and the public in relation to the initiatives and programmes. You will also be responsible for monitoring, tracking and reporting the implementation status of the initiatives and programmes.

What you will be working on

The main job responsibilities of this position are as follows:

• Ensure that renovation/retrofitting works at existing hawker centres are being carried out in accordance with NEA’s objectives
• Work with internal stakeholders to establish implementation schedules and action plans
• Facilitate engagements including leading and conducting ground engagement with stakeholders on initiatives and programmes
• Facilitate budgeting, prepare funding approval submissions, cost estimates pertaining to the public sector funding process prior to the launch of the initiatives and programmes
• Track initiatives and programmes expenditures and project account closures through collaboration with stakeholders
• Draft and prepare contract specifications and administer activities pertaining to the procurement of required services prior to the implementation of the initiatives and programmes
• Conduct full documentation and keep proper records of the implementation for initiatives and programmes
• Administer the contracts, which includes pre and post contract matters relating to the renovation works and programme related activities
• Consolidate and analyse statistics in support of the department’s decision making process
• Participate and represent NEA to share on the review of programmes, including the technical aspects to convey NEA’s position with external stakeholders
• Any other ad-hoc duties assigned

What we are looking for

The job might be for you if you possess the following qualities:

• Degree related to built environment would be useful including in fields such as Architectural, Building, Construction, Quantity Surveying, Estates
• Enjoy planning and applying analytical reasoning in the area of initiatives and programmes implementation
• At least 2-3 years of relevant working experience in the areas of initiatives, programmes implementation and project management
• Worked with or involved in public sector related initiatives and programmes
• Proficient in Microsoft Office Excel, e.g. toggling excel, functions, coming up with creative presentations
• Enjoy collaborating and taking the lead when needed to carry out plans and objectives
• Able to appreciate the finer details and remain focused on the long term goals/objectives
• Mature, independent, organised and able to multi-task
• Familiar with built environment and understands contracts in public sector
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HBD-HUB/Assistant-Manager--Hawker-Programmes-Department----Contract_JR-10000033671

Responsibilities:

· Supports day-to-day post-sales order transactions (e.g., procurements, fulfilment, credits, returns, order entry, logistics, RMA, billing, collections, etc.)

· Collaborate with sales representatives / insides sales, supply chain and other departments regarding order backlog issues, including but not limited to order hold releases, order classifications issues, item number discrepancies and missing valid purchase order requirements

· Coordinates with other internal departments to drive issue resolution regarding order status, invoicing, shipping dates, product availability, discounts, quality issues, damaged or mis-shipped product

· Ensures proper application of departmental processes and procedures to include system data integrity, pricing accuracy, and account contract compliance

· Coordination of delivery schedules, storage, and shipment of certain goods and commodities

· Responsible for providing weekly updates on open sales orders, ensuring transparency and proactive communication at all stages of the process

· Participate and support ISO and quality program requirements

· Drive continuous order fulfilment process and systems improvements

· Assisting with office administrative support tasks

· To assist the Finance & Operations team on any ad hoc task as assigned by the company.

Requirements:

· Degree / Diploma in Logistics, Supply Chain and equivalent

· Knowledge & experience in handling shipping documentation (Permit Declaration/ Shipping Incoterm) will be advantage

· A good understanding of CRM and ERP systems

· Proficient in Microsoft Office Application especially in Ms-Excel & Ms-Word

· Good communication and teamwork skills.

· Min 3 years’ working experience in order management coordinator, sales coordinator, sales support or other

· Own personal competency development in supply planning and order fulfilment processes and ultimately participate in continuous improvement initiatives within these areas

· Prepare to scale the department to cater for growth, both organizationally, standardization and through process & system improvement

· Manage the team responsible for timely, accurate order entry, fulfilment, billing, invoicing and collections

· Committed to creative problem solving while leveraging cross organizational resources with a focus on coordination and collaboration

· A resourceful team player with strong analytical, problem-solving skills, and ability to communicate efficiently and effectively to all levels.

· Able to work under pressure and meet tight deadlines with minimum supervision.

· Comfortable working in a fast-paced and physically demanding environment.

Nera is committed to offering our employees a safe, engaging and fulfilling workplace, with considerable opportunities for advancement.

Job Responsibilities:

• Lead a Corporate HR Team and Admin Team to manage the full cycle of HR function across the full employee lifecycle, from talent acquisition to employee exit, ensuring all HR activities are strategically planned, budgeted, and effectively executed within the corporate office.
• Provide leadership, mentorship, and development opportunities to the Talent Acquisition team, fostering a culture of continuous improvement and accountability.
• Supervise the Corporate Talent Acquisition (TA) team and collaborate with business units on manpower needs to ensure timely resource deployment for business operations.
• Act as an advisor to senior leaders and managers on compliance and regulatory matters, including handling employee grievances and employee relation matters.
• Responsible for annual HR budgeting, covering personnel and recruitment costs.
• Lead the annual performance management process, ensuring it is effectively communicated and implemented within the division.
• Work closely with business leaders to understand their objectives and deliver HR support to achieve these goals.
• Build and maintain strong relationships with key stakeholders to influence and drive HR strategies that support business growth and performance.
• Stay updated on industry trends, practices, and statutory guidelines, and explore innovative HR solutions.
• Other ad hoc duties as assigned.

Job Requirements:

• Minimum 8 years of relevant experience as an HR generalist/partner role preferably in F&B/retail or service industry
• Degree in Human Resource Management, IHRP Certified Professional preferred
• Effective leadership skills to manage several projects simultaneously and ensure the team meet deadlines including global initiatives
• Good knowledge of Employment Act and Industrial Relations
• High adaptability, good interpersonal and written communication skills
• Meticulous with strong analytical and problem-solving skills

Job Requirements:

• Project coordination & supervision of ACMV site progress
• Attend site meeting with Developers, Architects, Consultants & Builders
• Coordination with Sub-contractors & Suppliers

Requirements:

• Min. 3 years relevant experience in ACMV
• Diploma and above

Job Requirements:

• Working days per week: 5.5 days
• Working Hours: 0830 - 1730 (Mon - Fri) / 0830 - 1230 (Sat)

Job Title: Sales Manager

Company: Avanta Global (A TÜV NORD Group Member)

Location: Singapore

About Avanta Global:

Avanta Global, a member of the TÜV NORD Group, is a leading service provider in Safety and Health, Environment, and Quality (SHEQ) solutions. With a legacy of success since its inception, Avanta Global offers comprehensive services including Training & Auditing, Manpower Outsourcing, and e-Learning. Our commitment to excellence and innovation has positioned us as a trusted partner for organizations seeking to enhance their operational efficiency and compliance standards.

Key Responsibilities:

· Formulate and implement sales/marketing strategies and plans

· Develop new accounts to ensure business growth

· Actively involve in sales, marketing and business development to identify potential opportunities and new markets, including cold calls, generate appointments and leads

· Plan, execute and manage marketing campaigns and activities, events, promotions and advertisements

· Actively involved in public relations, develop media relations to increase publicity and brand awareness

· Handle and resolve feedback, complaints or conflicts

· Highly self-motivated to achieve KPIs and targets

· Provide monthly reports for management review

· Other ad-hoc duties as assigned by the company

Qualifications:

· Diploma/Degree in Sales and Marketing or other disciplines

· Excellent communication and interpersonal skills to build strong rapport with clients and the ability to relate well at all levels

· Able to work independently without much supervision

· Professional and confident in dealing with corporate clients and possess effective presentation skills

· Well rounded team player to build efficiency and foster a strong team environment

· Possess strong work ethics and keep information confidential

Application Instructions:

Interested candidates are invited to submit their resume and cover letter to [email protected]

Please include "Sales and Marketing Executive Application" in the subject line. Only shortlisted candidates will be contacted for interviews.

Avanta Global (A TÜV NORD Group Member) is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest in joining our team.

Work Location: Jalan Ampas

Working Days: Monday to Friday

Working Hours: 8:30 am to 5:45 pm

Salary Ranges: S$3,500 to S$4,000

This role is not just about numbers. It's about supporting the growth of our company and ensuring we have all the correct figures to make the right decisions. Your contribution will be crucial and valued.

Key Responsibilities:

1. Prepare and maintain the company's accounts – accounts receivables, accounts payables, reconciliations, and invoicing.
2. Prepare accurate and timely financial statements, including balance sheets, income, and cash flow statements.
3. Update account schedule periodically and conduct regular reconciliations of bank statements.
4. Prepare GST filing and submit it to IRAS accurately and timely.
5. Prepare tax returns for the company and ensure compliance with tax laws and regulations.
6. Ensure salary, CPF, and Workers' Levy are paid accurately and timely.
7. Prepare itemized payroll slips for employees on time.
8. Conduct stock take and ensure the inventory is correctly recorded.
9. Assist in internal and external audits by providing necessary documentation and responding to auditor inquiries accurately.
10. Ensure the accuracy of financial documents and compliance with relevant laws and regulations.
11. Take up additional admin duties to support the company's operations.

Job Requirements:

1. Degree in Finance or Accountancy with at least three (3) years of relevant working experience.
2. Sound analytical and meticulous in numbers.
3. Good communication skills in both English and Chinese are essential, as this position requires communication with internal and external stakeholders at all levels.
4. Sound interpersonal skills and enjoy teamwork.
5. Ability to work independently with solid accountability.
6. Proficient in computer skills and high efficiency in Microsoft Office applications and Xero Accounting Software.

We are looking for someone who is excited by challenges and enjoys chasing and negotiating hard deals!

As a market solution lead, you will be involved in developing and executing sales packages aimed at developing new businesses and reinforcing the presence of the Chinese Media Group (CMG) products in the current and new regional markets. You will work closely with the Editorial team, as well as the community engagement, content licensing, regional partnership and Branding and Marketing teams to promote and sell integrated media solutions across the various CMG platforms, ranging from print, digital, young audience, radio to out-of-home media, to businesses. This includes drafting of sales proposals and preparation of client presentations.

Also, you are expected to grow and exceed personal sales targets as an individual, and be part of a bigger team to drive revenue as a whole. You will also be required to carry out markets, competitors and clients intelligence gathering.


Requirements:

· A Degree in Business or relevant field; 8-10 years of sales experience in the media industry would be advantageous

· Effectively bilingual in English and Mandarin as this role supports Chinese content

· Ability to conceptualise, strategise, present and execute creative ideas

· Both a strong team player and individual contributor; outgoing, resourceful and self-motivated

· Excellent interpersonal and presentation skills

· Able to work in a dynamic and fast paced environment

· Responsible for managing the overall reduction of student attrition at GIIS Singapore and other locations in Singapore.

· All Global Care Officers (GCOs) in Singapore will report to this role.

· Lead the realignment of the GCO team to proactively engage with parents and students, addressing concerns and resolving issues.

· Manage the timely resolution of incoming complaints through Zendesk, myGIIS, phone calls, and other channels, ensuring adherence to targeted response times.

· Analyze withdrawal applications to identify reasons for student withdrawals and implement strategies to retain students.

· Collaborate with Country Leadership, Heads of Schools, Senior Academicians, and Geo Department Heads to address endemic issues and reduce root causes of dissatisfaction and withdrawals.

· Evaluate academic performance and customer satisfaction data to recommend improvements in academics, operations, and customer service.

· Optimize the complaint management system to reduce turnaround times (TAT) and efficiently resolve issues.

· Shall be responsible for hiring and on-boarding GCOs for customer service that are voice, IT and email support for customer interface

· Responsible for training and development of team

· Will lead a full customer relationship structure of supervisors and GCOs reporting to them

· Responsible for input and output parameters like number of GCOs active, calls and tickets handled, output of GCOs

· Responsible for day to day and running and management of customer relationship centre – centralized and decentralized

· Responsible for logistics and management of customer relationship centre

· Will report functionally to Country Director.

· Will part of Geo Leadership Team and sit in TMM.

§ Leads the recruitment, selection, orientation, and training in the GCO team

§ Builds and manages high performing teams within the geography by providing leadership, role clarity, training and career development

· Minimum 10 years of experience in the BPO or Customer Service sector.

· Experience in the service industry is essential; exposure to the education sector would be an advantage.

· Proven track record of managing large teams, including sub-leads, with around 100 customer service agents.

· Prior experience with reputable organizations or BPO companies is preferred.

· Demonstrated expertise in managing large-scale sales or customer service operations.

· Strong analytical skills with a focus on problem-solving and process optimization

Working Days: 5.5 days

• On-site

Location: Raffles Place

6 Months/1 Year Contract + Completion Bonus

Monday - Friday, 9AM - 6PM

Job Scope:

• Leave administration
• Staff referral programme
• Spot Award management
• Data Quality Monitoring
• Long Service award administration such as preparing list of LSA recipients
• Daily card transmission and staff card printing
• Responding to ex-employees Reference Check and collate new hires’ reference checks
• Adhoc tasks and reporting

Requirements for Ideal Candidate:

• Degree in Business/HR Related
• Good working ethics and can-do attitude
• Applicants with Administrative experience will be considered
• Immediate availability preferred

Attention to: Hailey Yang

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Working Hours :

44 Hrs/Week

Scope of services :

1. Claims Submission and Processing
2. Disbursement Memo Preparation and Verification
3. Claims Documentation and Monthly Report
4. Other Duties

Requirements

• Minimum two (2) years experience in Admin and Finacial experience in large projects.
• Atleast a degree in business or equivalent
• The personnel will be responsible for the administration of the claims submision.

Working Hours: 44hrs/week

Requirements:

• Local Diploma degree
• 10 years experience working in libraries of similar capacity.
• A Certificate in Library and Information Management is preferred.

Roles:

• The day-to-day operations and administration of the Library is efficient, and all systems, resources and equipment are well maintained.
• The personnels have the requisite knowledge, skills and qualifications to perform the services at all times.

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

-Minimum Diploma in Business, Marketing, or a related field.

-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable. -Fresh graduates with a strong sales acumen are welcome to apply.

-At least 1 year of relevant experience in sales, hospitality, marketing, or education. -Proficient in Microsoft Office (Excel, Word, PowerPoint).

-Excellent communication and interpersonal skills.

-Meticulous, organized, and able to multitask. -Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off

-Tuesday - Friday : 1.30pm - 7.30pm

-Saturday and Sunday: 9.00am - 7.30pm

Job Description

• Take ownership of product development lifecycle to ensure timely delivery of products from strategic planning to tactical activities.
• Facilitate product improvement by analysing opportunities to support product positioning and customer demand, to guide product development from concept to launch.
• Evaluate product functionalities and performance, develop and execute strategies to enhance customer experience throughout the e-commerce journey.
• Monitor sales performance and track key metrics, analysing data to identify areas for improvement and implement necessary changes.
• Facilitate and foster cross-team collaboration across business stakeholders, including marketing, supply chain, and customer support to ensure seamless integration across all functions.
• Utilize customer data analysis to identify patterns, preferences, and pain points and make data-driven decisions.
• Manage customer accounts and provide support, addressing issues or concerns to maintain high customer satisfaction with the customer service team.
• Develop and implement strategies to reduce costs, improve operational efficiency, and streamline processes.
• Research and analyse industry trends, technologies, and best practices in eCommerce operations, generating ideas and implementing relevant strategies to grow market share, improve customer experience and increase revenue and profitability.

Essential skills and qualifications:

• Bachelor's degree in Information Technology, or a related field.
• Minimum of 3 years work experience as a digital product manager.
• Excellent organizational and communication skills.
• Ability to work collaboratively and effectively with cross-functional teams.
• Proficiency in customer data analysis and business intelligence tools.
• Proficient in Mandarin and English.

Job Description

• Supervise daily shop operations, retail sales, inventory controls, and other relevant duties
• Supervise and guide team towards maximum performance and service standards
• Ensure high levels of customer satisfaction through excellent sales service
• Experienced in beauty industry with proven strong record of sales
• Able to achieve outlet monthly sales target set by Management
• Deal with feedbacks and complaints from customers to maintain the outlet’s reputation
• Manpower scheduling for staff.
• Submit daily sales and revenue reports to Management
• Plan and oversee in-store promotional events or display
• Ensure the store fulfils all legal health and safety requirements

Requirements:

• Minimum 2 years of experience.
• Salary range $3500-$5500

We are currently looking for a Retail Operations Manager to join the team. You will be driving and monitoring the key retail strategies and initiatives, working in close partnership with key stakeholders. You will also be key in supporting the stores in achieving operational excellence and the overall delivery of exceptional customer experience in all our stores.

Operations:

• Oversee entire retail operations including sales, manpower, inventory, store planning and maintenance and monthly reporting of sales achievement.
• Streamline the operations processes and improve efficiency and customer service standards.
• Ensure the company’s policies and standards are communicated and implemented.
• Work alongside our team members in-stores frequently to assist and to drive sales and improve operations
• Responsible for the setting up of new stores, installations and openings (which include planning products display, visual merchandising, product mix etc).
• Investigate any inventory discrepancies and reconcile all inventory reports and highlight all issues for management
• Ensure that the stock level at all locations is within the acceptable thresholds and work closely with the outlet supervisors and buying team on stock management.

Team Management:

• Planning of roster and ensuring all outlets are adequately staffed on a daily basis
• Drive, inspire, motivate the team to achieve the company’s objectives by meeting sales target with an outstanding customer service and excellent operations management.
• Work with the team on personal development and onboarding training
• Provide consistent and effective feedback and performance counselling to coach each team member, ensuring that each team member grows professionally and develops outstanding sales and customer service to meet their personal sales target.
• Provide leadership across all our locations and improve team spirit.

Sales:

• Analyse sales reports of each location, indicating key issues, making development plans and taking actions when sales targets are not met.
• Analyse customers’ demographics and purchasing behaviours, working closely with the retail team, to improve our in-store products mix through consolidations, redistributions, and allocation of stocks.

Customer Service:

• Meet and interact with customers with enthusiasm and a positive attitude while adhering to company policies and procedures.
• Offer exemplary product knowledge to assist customers with their buying decisions.
• Develop customer service SOP and monitor compliance with a view of preventing and minimising customer complaints and better service recovery.
• Facilitate training to retail staff to ensure outstanding customer service standards
• Manage and coach the team on ways to handle customers’ enquiries/feedback/complaints in a professional manner according to the brand’s service standards and expectations.

The ideal candidate must have strong leadership skills and need to be able to effectively communicate with all levels of employees—from entry-level workers to senior management—in order to ensure that everyone is on the same page when it comes to executing business goals.

Roles & Responsibilities

• Assisting with daily operational tasks such as scheduling appointments, coordinating meetings, and organizing files and documents.
• Managing communications and correspondence between different departments and external parties.
• Coordinating with vendors and suppliers to ensure timely deliveries and payments.
• Creating and maintaining comprehensive databases, reports, and spreadsheets on organizational metrics, financials, and other related information.
• Identifying areas where improvements can be made in the organization, and contributing to innovation in operational processes.
• Map out annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.
• Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.
• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.

Responsibilities:

• Oversee all financial reporting and accounting operations for Singapore entities.
• Ensure timely management and statutory financial reporting, accompanied by thorough financial analysis.
• Manage cash flow planning and banking operations.
• Oversee budgeting and forecasting activities.
• Develop, update, and implement policies and processes to adapt to business changes while ensuring effective controls.
• Ensure compliance with all statutory, tax, and regulatory requirements (e.g., Ministry of Law - PSPM, ROP & AML).
• Handle annual insurance renewals and coverage.
• Coordinate with banks, external auditors, tax consultants, and corporate secretarial agents.
• Establish new entities and plan their accounting structures.
• Perform any other ad-hoc finance tasks as assigned.

Requirement:

• Degree in Accountancy, ACCA or CPA qualification or any relevant field.
• Minimum 8 years of relevant working experience.
• Prior experience in hands on full spectrum finance function and operational accounting would be an added advantaged.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

For information on our Career Conversion Programme, join our Telegram channel @ https://t.me/elitezCCP

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

Roles & Responsibilities

• Assisting with daily operational tasks such as scheduling appointments, coordinating meetings, and organizing files and documents.
• Managing communications and correspondence between different departments and external parties.
• Coordinating with vendors and suppliers to ensure timely deliveries and payments.
• Creating and maintaining comprehensive databases, reports, and spreadsheets on organizational metrics, financials, and other related information.
• Identifying areas where improvements can be made in the organization, and contributing to innovation in operational processes.
• Map out annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.
• Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.
• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.

Roles & Responsibilities

• Assisting with daily operational tasks such as scheduling appointments, coordinating meetings, and organizing files and documents.
• Managing communications and correspondence between different departments and external parties.
• Coordinating with vendors and suppliers to ensure timely deliveries and payments.
• Creating and maintaining comprehensive databases, reports, and spreadsheets on organizational metrics, financials, and other related information.
• Identifying areas where improvements can be made in the organization, and contributing to innovation in operational processes.
• Map out annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.
• Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.
• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills
• BSc degree in Business Administration; hospitality management or culinary schooling is a plus

COMPANY DESCRIPTION

The Children and Youth Group (CYG) in The Salvation Army Singapore serves hundreds of vulnerable children and youth yearly. In line with our vision to provide a continuum of care to uplift those in need, our services span from preventive services, foster care and residential services to reunification support services for vulnerable children returning to their natural families after being removed due to safety concerns. We believe that every child is precious and unique and children grow best in families. We also believe in the potential of every child and family to transform and thrive.

RESPONSIBILITIES

About the job

Working with the ED of Children and Youth Group (CYG), the Asst Manager is expected to lead the development of new fundraising channels through community engagement as well as engaging and increasing the donations from the current ones. The Asst Manager will also recruit and engage volunteers and corporates to support the needs of vulnerable children and families under our care, whether in our children's homes or other services. The Asst Manager will regularly engage potential and current supporters of CYG in order to deepen relationships and networks so that our pool of supporters can be grown.

Job Responsibilities

1. Community Partnership and fundraising

• Raise funds for our cause and meet fundraising targets
• Lead in planning and coordinating events, whether by TSA PR or by CYG, to raise funds
• Create marketing materials, like flyers and brochures, to be used for the promotion of events and other fundraising needs
• Develop and deepen relationship with our key supporters and widen networks to increase and deepen reach to more committed donors
• Work with CYG centres to lead, co-develop, coordinate and/or execute fundraising initiatives, events and campaigns as needed
• Maintain complete and orderly records of donors and manage regular donor communications
• Build upon existing donor relationships and form new donor relationships and increase penetration into community networks
• Collaborate with other organisations and groups within the community to build partnerships and enhance fundraising activities.

1. Volunteer Recruitment and Management

• Recruit and build a good pool of volunteers and corporates to meet the needs of CYG, especially those of our children's homes
• Work with the necessary partners to enable positive experiences for volunteers and corporates
• Work with necessary stakeholders to plan and manage volunteers so that they are able to execute the role that they have been given and CYG and our clients can benefit
• Manage volunteer communications and complaints where necessary

1. Professional Development, Supervision & Training

• Promote professional development through identifying learning needs, transfer of skills and knowledge and offer training where appropriate to the team
• Seek out learning opportunities such as participating in meetings, ministry level assignments, practise research and development to further develop skills and capabilities of the group
• Supervise and guide the team in their work and monitor the application of principles and protocols

1. Administration

• Keep good records of donor engagements
• Coordinate, develop and compile all necessary reports for submission and presentation in various boards, both internal and external
• Undertake any other duties as and when required and in consistent with the position
• Undertake any other professional duties as and when required

1. Thought Leadership

• Lead in the crafting, proposing and execution of fundraising and volunteer management initiatives
• To lead the team in execution of programmes

• Diploma or Degree from a recognised institution
• At least 5 years of relevant experience
• Preferably in Social Services
• Keen to work in children and youth sector.

Job Requirements

• Experience in fundraising, relationship management, partnership management, volunteer management and marketing & promotions
• Excellent Decision Making skills
• Good Interpersonal Skills
• Excellent Organization, planning and Record Keeping skills
• Collaborative personality
• Strong communication and coordination skills.

Working Hours

Total work hours is 44 hours per week.

Under normal circumstances the hours of duty will be as follows:

10am to 7pm Monday to Friday (inclusive 1 hour lunch break).

CYG runs 24/7 services, hence flexibility in work arrangement is expected.

Working Location

Children and Youth Group - Gracehaven Children's Home

3 Lorong Napiri Singapore 547528