Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
• Requirements and skills
• Proven work experience as a Seafood Restaurant supervisor, Restaurant Manager, or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Strong leadership, motivational and people skills
• l Acute financial management skills

Our account servicing team members are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

• Discuss and identify clients’ communications needs
• Work closely with the wider consortium to deliver 360 solutions
• Identify client growth opportunities
• Help ensure campaigns reach their performance goals
• Negotiating with clients, solving any problems and making sure deadlines are met.
• Day-to-day activities will change constantly to meet business growth
• Keenly monitor campaigns with the aim to optimise results
• Maintain accurate records of budgets, contact reports, campaign reports, etc.
• Customise new business proposals that are meaningful and compelling
• AM level candidates are expected to be able to lead a team of account executives and manage the daily running of an account

Qualifications

• Minimum of three years’ experience in an advertising agency environment
• Possess strong project management skills
• Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately
• Understanding of branding and communications preferred
• Microsoft Office proficiency
• Be energetic and passionate with a can-do spirit

The incumbent will manage the day-to-day operations and maintenance of the campus, including all aspects of building, workplace safety and fire safety, as well as improvement projects which entail feasibility studies, budgeting, project management, procurement, regulatory compliance and design review, quality assurance and timely delivery for successful handover.

The incumbent will plan and drive initiatives to enhance effectiveness and efficiency of divisional policies, systems and processes to support the operations and services of the institution in its current campuses and the new Campus.

Key Responsibilities

• Develop, review and update EHS policies and related documents in the safety management system. Formulate and administer comprehensive Risk Management and review safe work procedures.
• Enforce safety rules & regulations to ensure good and safe work environment. Conduct regular safety inspections, recommend control measures, monitor and improve WSH performance.
• Conduct monthly safety committee meetings, coordinate and organise campaigns, trainings and WSH activities to enhance safety awareness and knowledge.
• Conduct incident and accident investigations and recommend corrective / preventive actions.
• Advise the division on matters pertaining to EHS issues and the application of licenses and liaise with the relevant authority for license and permit issues.
• Conduct and coordinate fire drills and the formation of CERTs and obtain Fire Certificate in compliance to Fire Safety Act & Regulation.
• Audit, inspect and test all fire alarm and protection systems to ensure compliance to Fire Safety Act & Regulation.
• Collate and prepare WSH reports for reporting and presentation to the HOD.
• Develop, implement, review, update emergency preparedness & response programs and procedures to protect lives and organisation assets.
• Responsible for all aspects of facility management and maintenance activities, addition/alterations, upgrading/refurbishment works to the estate that includes building services, Mechanical & Electrical (M&E) systems, security system, housekeeping, security services, horticultural, general logistics and regulatory requirements.
• Manage service providers deployed at the estate and ensure they maintain appropriate quality standards, adhere to maintenance work order executions, preventive maintenance compliance, timely delivery, facility resource management and inventory control.
• Ensure that service providers carry out works with the necessary risk assessments and safety work procedures in place to manage works and project risks.
• Obtain stakeholders’ requirements to plan and review space programme for the development of campus, buildings and facilities to support the institution’s academic, administrative and student activities.
• Any other duties as assigned from time to time.

Job Requirements

• MOM registered WSH Officer and qualified Fire Safety Manager
• Minimum 10 years of relevant working experience as a WSHO and FSM, preferably in the tertiary education environment with recognised Degree / Diploma, preferably occupational safety and/or environmental health or related fields.
• Familiar with local regulatory requirements related to workplace safety and health, and all other aspects of safety.
• Possess ISO and OHSAS knowledge and implementation. Certificates in QEHS Internal Auditing (ISO 9001, ISO 140001, OHSAS 18001) will be significantly favoured
• Proven track record in managing functions such as policy, planning and project management
• Self-driven, resourceful team player with good analytical, communication, writing and interpersonal and change management skills.
• Proficiency in MS Office applications, relevant Singapore Standards, Codes of Practices, and regulatory guidelines.

Interested candidates are invited to submit their MS Word formatted CV with the current and expected salary remunerations.

• JonDavidson Pte Ltd • EA Lic- 22S1412 • Reg No-R1440770 •

Job Scope

• Assists in the preparation of full set of accounts i.e. Trial Balance, Profit and Loss and Balance Sheet
• Enter GL entries, accruals, prepayment, purchases
• Able to perform accurate data entry to computerised accounting
• Maintain proper filing of journals, ensure all records are in proper order
• Receives and processes all invoices, expense forms and requests for payment
• Prepares account payable/account receivable, bank book, petty cash and general ledger
• Prepare monthly schedules for balance sheet accounts
• Prepare GST & assist in taxation matters
• Assist & Manage Human Resource Matters
• Handling of Attendance & Payroll
• Submission and application of work pass application & CPF
• Assist with daily administrative operations
• Arrangement of courses
• Other duties assigned by Management

Requirements

• Minimum GCE 'O' Level & above with minimum 3 years relevant work experience
• Excellent problem solving skills
• Good communication & interpersonal skills
• Patients, hardworking & responsible with their work

The position is responsible for overseeing the delivery of IT services to MyRepublic clients, ensuring quality, consistency, and reliability in our products and services. This role will manage the IT services team, develop service strategies, liaise with clients, and ensure alignment with business objectives.

How you’ll contribute to MyRepublic’s success:

1. Leadership and Collaboration

• Cross Functional Leadership - Lead a diverse team comprising business and technical experts to deploy effective IT solutions, delivering tangible business value while upholding high levels of customer and partner satisfaction.
• Vendor and Partner Collaboration - Collaborate closely with external vendors, group partners, and internal tech teams, harnessing expertise from within and outside the organization to foster continuous learning and development within the team.
• Central Communication Point - Act as the primary liaison for business stakeholders and various IT domains, streamlining communication and ensuring cohesive service management.

2. Project and Delivery Management

• Backlog Management - Provide critical review and oversight of IT backlogs. Manage project activities, enhancements, fixes, and maintenance tasks.
• Agile Delivery Facilitation - Champion the Agile framework for efficient service delivery.
• Project Delivery Oversight - Ensure projects are completed on time, within scope, and budget. Coordinate with cross-functional teams for seamless delivery.

3. Customer and Stakeholder Management

• Customer Expectation Management - Lead efforts to influence and manage customer expectations.
• Customer Satisfaction Assurance - Ensure fulfillment of customer expectations with an outside-in approach.
• Client Management - Act as the primary point of contact for key clients. Develop strong client relationships and address concerns promptly.

4. Process and Standards Adherence

• Compliance with PMO Standards - Ensure team adherence to Project Management Office standards.
• Issue Resolution Leadership - Proactively anticipate, manage, and facilitate issue resolution.

5. Financial and Resource Management

• Manage IT service delivery budget, optimizing costs without compromising quality.
• Ensure optimal allocation and utilization of resources.

6. Security and Compliance/ Risk Management

• Ensure IT services comply with regulatory standards and company policies.
• Oversee the implementation of security protocols to protect data and systems.
• Oversee IT projects to survey risks, ensuring timely, scope-bound, and budget-compliant delivery.
• Implement risk management strategies to mitigate project-related risks.

We think you’ll fit in great with us if you:

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Minimum of 8 years of experience in IT service delivery, with a focus on client satisfaction.
• Strong understanding of ITIL frameworks and service management principles.
• Proven leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strong analytical and problem-solving skills.
• Ability to manage multiple projects simultaneously.
• Certification in ITIL, PMP, or similar is a plus.

Job Duties

• Monitoring daily communications and answering any queries.
• Preparing statutory accounts.
• Ensuring payments, amounts, and records are correct.
• Working with spreadsheets, sales and purchase ledgers, and journals.
• Recording and filing cash transactions.
• Controlling credit and chasing debt.

To be the person responsible for your own business unit.

To oversee operations, ensuring that guest satisfaction is monitored and where appropriate, rectified throughout their experience

To enforce and monitor that all operational standards, as per policies, SOP and quality measures are in place at all times

To constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly

To ensure that the outlet reaches its sales target

To maximize profitability of the bar by increasing turnover (revenues and covers). A keen eye for numbers

To liaise with the Kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation

• Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques
• Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency
• Interviewing potential employees to determine whether they have the right qualifications and experience for the job
• Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force
• Overseeing the financial operations of the nightclub to ensure compliance with industry standards
• Determining the number of employees needed to run the business efficiently and effectively
• Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators
• Overseeing the hiring process for new employees to ensure that they meet all requirements
• Discussing any concerns patrons might have with security staff and resolving issues if possible

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

As the Assistant Project Manager, you will play a crucial role in supporting the planning, coordination, and execution of various projects within our organization. The ideal candidate will have excellent organizational and communication skills, as well as a proven ability to assist in managing project timelines and resources effectively.

Job Scope:

• Attend site meetings and visits
• Determine and define project scope and objectives of the contracted services
• Plot resources needed to reach objectives and manage resources in an effective and efficient manner
• Prepare budget based on scope of work and resource requirements
• Track project costs in order to meet budget
• Develop and manage project schedule and work plan
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Identify, analyze and evaluate problems encountered by QS / SQS and propose the effective solution approach

Requirement:

• At least 2 years of experience in similar role

How to Apply:

Send your resume to Melody @ 8875 6003

Melody

Masters Career Consultancy Pte Ltd

Registration Number: R2095899

EA Licence : 16C8443

Job Description

As a Manager, Technical Solutions (Architect), you will be responsible for developing and managing technical solutions in Data Centre Engineering projects from inception to completion, developing pre-sales solutions by coordinating closely with the Commercial team and/or wider DC&N teams, and working with various investment stakeholders to assess feasibility of Pre-deals. You will work with both internal and external stakeholders to ensure that the job responsibilities are completed with a viable technical and budget proposals within time limits. You will coordinate with the Project Management team and provide Project Management inputs and considerations across your job responsibilities. You may be expected to travel for work to support your projects and customers when required.

• To be familiar with the design and construction of Data Centres, and working with knowledge of all technical disciplines, typical customer requirements and standard Basis of Design
• As the Architecture Specialist of DC&N Technical Solutions team, to be responsible for constant review and update to the Basis of Design, and develop Architecture Drawings, 3D models as needed for various Projects requirements.
• Execute the technical qualification, planning and development of technical solution for prospective deals as the Technical Solutions Head of Department shall direct. Manage and generate technical solution, project cost and planning structure for prospective deal engagements and investment approval.
• Provide project scheduling and construction process assessment for all technical solutions, pre-projects, pre-deals and pre-sales solution, and perform necessary organization and handover documentations to the Project team for delivery, and provide necessary support and follow up where required
• Coordinate and obtain inputs from Technical Solutions, Project Management, Operations, Consultants, Contractors and vendors etc. to develop a viable Technical Solutions, Pre-Sales Solutions or Pre-Deal responses to various relevant stakeholders
• Work with Asset Owners, Sales and Commercial, Asset Management, and Investments Teams to determine the Project budget proposal with adjustments to the Overall Project Budget and Investments Returns, while ensuring coordination with the Project Construction Costs and Design
• Obtain proposals, select, and appoint consultants to develop design and cost estimate. Thereafter, manage selected consultant team for awarded scope of works
• Engagement with Statutory Authorities and Safety Matters
• Support project team to execute projects’ quotation and/or tendering process for the various packages such as project consultancy, contractors, nominated sub-contractors, vendors, suppliers, etc in accordance with the inputs provided during the various technical solutions, pre-sales and pre-deal phases of work
• Organize and conduct regular separate and/or combined meetings with Clients, Asset Owners, appointed consultant, contractors, vendors, etc to address all technical related matters during pre-project and during engineering project execution
• Technical Solutions management and track progress of solutions development and project cost against the approved schedule during pre-project investment approval and design phases
• Technical solutions report including solution development and its corresponding risks and mitigation, compliance to the Customer and/or industry standards, project cost estimation and its corresponding validation and risks, etc. for investment approval.
• Technical solutions and Pre-Sales support to project team during project execution.
• Work closely with Client, Asset Owner and Operation team on any technical issues arising from pre-project stage, project execution stage and support the project team for timely handover to Client, Asset Owner and Operation team respectively.
• Any other scopes as directed by the Technical Solutions Head of Department

Job Requirements

• Master’s or Bachelor’s degree in Architecture or equivalent
• Minimum 10 years of professional experience in Data Centre or equivalent design and construction work etc.
• Good knowledge of variable design standards, including BICSI, TIA, Uptime Institute Tier Standard, etc.
• Ability carry out technical solution discussions effectively with multi-function teams
• Good problem-solving, communication and interpersonal skills with high resilience and drive in achieving objectives and goals. High desire for innovation and learning.
• Excellent verbal and written communications skills in English.
• Relevant experience in a multi-cultural work environment fostering a climate of teamwork and collaboration.

Job Responsibilities

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

COMPANY DESCRIPTION

As a member of the Children and Youth Group (CYG) management team, you will be crucial in ensuring that the facilities and ancilliary operations for CYG services are well planned and run. These include 2 childrens homes in Lorong Napiri and Pasir Panjang and 1 youth drop-in Centre in Kallang Bahru. You will oversee a team of seven. You are expected to help in formulating goals, objectives, strategies and action plans for the Home as well as their implementation, monitoring and evaluation to ensure their effectiveness, relevancy and consistency with the mission and vision of The Salvation Army.

RESPONSIBILITIES

• Supervise a team of Operations executives/assistants who will ensure the childrens homes building, facilities and key equipment are well managed and safe.
• Oversee cooks and vendors to ensure balanced meals and beverages are properly sourced and provided for the residents of the childrens homes.
• Coordinate with relevant personnel and contractors to provide security and maintain safety requirements of the residential homes.
• Ensure the cleaners maintain general cleanliness of common areas, there is proper disposal of domestic wastes and estate maintenance of the Homes.
• Oversee and render transport support through effective scheduling and oversee drivers
• Proper store management (food, IT equipment etc.) and stock or furnishing purchases aligned with effective cost management.
• Oversee administration and coordination with vendors for the Home Management System and other similar systems and assist in data risk management work.
• Review of procedures in a timely manner.
• Oversee facilities and management of all other CYG premises such as our youth drop-in Centre.

Diploma/Degree in Estate Management

With 2 or 3 years of supervisory experience

Working hours

44 hours per week.

Under normal circumstances the hours of duty will be as follows:

8.30am to 5.30pm (Monday Friday, 1 hour lunch)

The program is a 24/7 community care service, hence flexibility in work arrangement is expected.

Workplace Location (This job require to travel to different locations)

Gracehaven Children's Home

3 Lorong Napiri S(547528)

The Haven

350 Pasir Panjang Road S118692

Youth Development Centre

Blk 65 Kallang Bahru #01-305 Singapore 330065

Website:https://www.salvationarmy.org.sg/

Job Description

• On site management and maintenance of properties
• Day to day operation of all matters relating to maintenance/management of Condo’s facilities and operations
• Administration and management of contracts
• Attending to queries from owners
• Liaising with contractors

Requirements

• Minimum Diploma in Real Estate Management or with years of MA experience
• Knowledge of BMSM Act & other relevant regulations
• Good Negotiation & communication skills

If you aspire to be part of our dynamic team, please email us your detailed resume indicating current and expected salaries via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying!

Stay & Play Coming Your Way

Join the team at Aloft Singapore Novena by Marriott International!

JOB PURPOSE:

Assisting Front Office Manager & Assistant Front Office Manager to supervise, train and inspect the performance of Front Office supervisors & associates. Ensuring that all procedures are completed to the hotel's desirable quality and standards. Assist where necessary to ensure optimum service to guests. Train and monitor all Front Office reports prepared by Front Office supervisors to ensure effective cost management. Identify and develop potential Front Office supervisors & associates.

PRINCIPLE ACCOUNTABILITIES:

1. Maximization of Rooms revenue by encouraging upselling.
2. Handle guests’ challenges or incidents occurring in the hotel when necessary and record all incidents into DM log for management’s attention or follow-up.
3. Directs and controls all duty Front Office associates to ensure that day to day operational matters are handled on time and guest expectations are met.
4. Reviewing guest feedbacks (ensure their challenges are resolved) & establish guests contact daily in order to find every opportunity to deliver an exceptional experience to our guests by giving great example to Front Office Team
5. Manage FO associates' performances, training needs, motivation, development, disciplinary matters etc
6. Prepare and analyze related monthly Front Office reports (include daily cashiering & master accounts) prepared by Front Office Executive to ensure accuracy and justify with solid facts
7. Be thoroughly familiar with the Marriott Bonvoy Loyalty programme

ABILITIES / KEY COMPETENCIES / SKILLS:

• At least 3 Year(s) of working experience in the related field is required for this position.
• Fluent in Front Office operation (Front Desk, Bell Desk, PABX, Business Center), HOTSOS, Call Accounting System
• Good command of English (oral & written), preferably know other languages.
• Microsoft Office, Opera-Fidelio, HOTSOS, Call Accounting System
• Pleasant personality, leadership, problem solver, team player, integrity.

Responsibilities

Project management, coordination, implementation, execution, control and completion of specific project.

Workout and maintain VO schedule and to final account with client / consultant.

Raise RFI for any discrepancies.

Attend all site, Architects & Consultants meeting.

Responsible for site supervision and implementations.

Monitor project costing, budget and schedule.

Manage and planning manpower allocation.

Manage and lead a project team to ensure site progress accordingly to project schedule.

To interpret shop drawings and communicate with all site personnel.

Prepare and submit monthly progress claim.

Prepare sub-contractor payment response.

To solve all technical issue.

Requirements

Degree in Mechanical Engineering or equivalent.

At least 10 years experience in ACMV system.

Excellent leadership & interpersonal skills

Able to handle multiple projects simultaneously.

IT skills in Microsoft office, Autocad, BIM.

Please include the following information in your resume:

• Education background
• Working experience
• Reason of leaving current and past employment
• Current salary
• Expected salary
• Notice period

KEY RESPONSIBILITIES

Inventory Oversight

Take charge of monitoring and managing inventory levels, ensuring optimal balance between availability and efficiency. Implement strategies to prevent stockouts or overstock situations, specifically for jewelry and diamonds.

Record Keeping Maestro

Maintain meticulous records of inventory transactions, leveraging attention to detail to keep data accurate and up-to-date.

Order Coordination

Collaborate with various ateliers to coordinate orders and ensure timely delivery of gold and diamonds.

·Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

. JOB DESCRIPTION

Job Title

Carpentry production manager

Occupation

Supervisor and General Foreman (Furniture and Related Products Manufacturing)

Job Description & Requirements

Roles & Responsibilities

Must have at least 5 years experience

Must follow instruction and hard working and cooperative

Liaising with clients, suppliers and other construction professionals

Reading blueprints and designs to work to specifications prepared by other construction professionals, architects and building code recommendations

Starting from cutting and paste to build and install the finished carpentry work at the project site.

Good knowledge with the materials.

Good understanding of the drawings.

Good time management and teamwork spirits.

Homage is looking for a Supply Operations Manager, strongly aligned with our mission, to transform the way people get access to personalized home care.

In this role, you will be responsible for the recruitment and engagement of our Care Professionals (caregivers, nurses and therapists), as well as drive the Supply department’s strategy and operations. This will involve growing Homage’s CarePro pool in Singapore, working with the Global Head of Supply Operations to drive business metrics, and executing our operations strategy on the ground. You will also serve as the voice and ambassador of our CarePros, working closely with other operational teams to maintain top-notch quality care for our customers.

You should be a strong operator, capable of independently running multiple projects simultaneously, with a bias for action in driving results. This role reports directly to the Global Head of Supply Operations

RESPONSIBILITIES

• Grow and maintain a world-class network of Care Professionals to meet the evolving homecare demands across Singapore
• Manage the end-to-end experience for Care Professionals on Homage's platform, overseeing the recruitment and ongoing engagement workstreams
• Help execute and maintain best-in-class training and onboarding for Carepros
• Drive engagement efforts with existing Care Professionals to improve our retention
• Help to lead and manage the SG Supply Operations team, playing a key role in the team’s professional development, and thereby foster a high-performing team.
• Help identify and implement process improvements to meet our ambitious goals
• Perform regular data analysis to understand the department’s performance in detail, monitoring progress on a daily, weekly and monthly basis
• Manage multiple projects simultaneously, helping to unblock barriers for the team
• Work closely with other departments to achieve our goals and further improve our processes, performance and efficiency

SKILLS & EXPERIENCE

• Bachelor's degree Business Administration, Operations Management and or Supply Chain or anything related, with 4-6 years of professional experience, ideally in start-ups, supply chain operations or recruitment
• Good project management skills, ability to manage multiple work streams simultaneously, and adhering to deadlines
• Track record in operations, and ability to deliver in a fast-paced start-up environment
• Past experience leading a team and/or having direct reports
• Having a results-driven mindset, and experience working across departments
• Experience in data analysis, including Excel
• Prior experience in making data-based decisions to improve processes would be a plus
• Self-motivated, proactive, hands-on and able to work autonomously
• Fluency in English
• A positive attitude, extreme dedication, and ability to role model Homage’s values

In other words

• You are highly-motivated and want to create huge impact in a fast-growing startup
• You are a go-getter who is able to work independently
• You enjoy making day-to-day operations efficient and love finding better ways to improve productivity and “keep the lights on”

ABOUT HOMAGE

Homage is a care platform that combines qualified and trained caregivers, nurses, doctors, and healthcare organizations and funders with technology, enabling care, wellness, and recovery wherever you are. The work that we do and the technology we build transforms lives every hour, every day. We’re looking for people who are talented, driven, and motivated by our social mission.

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Description:

• A high level Sales Manager that is familiar with the Telecom and Unified communications markets and has over 10 years of actual experience of successfully selling UC & CC solutions (8M$+ ann.) to operators and enterprises, directly and through SI (System Integrators) and VAS providers.
• Experience in Managed Services, Cloud and SaaS.
• Experience in direct touch with Enterprise and Service Provider customers in solution selling.
• In charge of AudioCodes sales team in ASEAN.
• To manage a team of 10+ people
• Excellent contacts and network with up to C-level executives, with key Enterprises, Telecom operators, major SIs and other key players in the market.
• Has proven experience to achieve or exceed the assigned annual revenue target and increase market share.
• Team leadership and managerial experience.

Responsibilities will include:

• Developing, managing, and implementing the Company’s sales plans, revenues, and budgets, for the region according to the company’s business and work plans to achieve the company’s annual and quarterly sales objectives.
• Initiating and coordinating development of action plans to penetrate new markets.
• Recruiting and successfully managing the channels and system integrator partners by aligning them to the appropriate Telecom operators and Enterprise customers in the region.
• Building effective relationships with existing and prospective accounts and selling at all levels within customer organization.
• Working in coordination and cooperation with sales engineers, product managers, professional services teams, project managers and other Company resources to meet the objectives of the sales plans for the region.
• Professionally representing the company directly with customers, partners, and affiliates

Work Experience:

• Previous experience at a senior Telecom or Unified Communications and Contact Center solution sales position and key member of a local team.
• Proven managerial experience and success in a similar position within an organization of at least $8M in sales.
• Experience in selling communication equipment to Service Providers and Enterprises through System Integrators, channels and/or OEMs.
• Ability to engage at senior levels. Ability to address customers from the technology level and all the way up to the strategic & telecom trends level.
• Have access to senior decision makers. Proven ability to identify the key decision makers in each opportunity.
• Experience in managing direct sales and management of a network of distributors/partners.
• Minimum university education or equivalent. Master’s degree in Business Administration is an advantage.
• VoIP and UC/CC experience are a must.
• Managerial experience is must.

Other Requirements

• Dynamic, self-starter with a hunger for sales and winning business. Strong business acumen and entrepreneurial spirit.
• Team Leader and player, working effectively in multinational environment.
• Strong understanding of telecommunications industry, customer requirement and market dynamics.
• Full command of English language.
• Full command of MS software and CRM systems.

COMPANY DESCRIPTION

The Children and Youth Group (CYG) in The Salvation Army Singapore serves hundreds of vulnerable children and youth yearly. In line with our vision to provide a continuum of care to uplift those in need, our services span from preventive services, foster care and residential services to reunification support services for vulnerable children returning to their natural families after being removed due to safety concerns. We believe that every child is precious and unique and children grow best in families. We also believe in the potential of every child and family to transform and thrive.

RESPONSIBILITIES

We are looking for a dynamic Social Work manager who has a deep belief in the potential of vulnerable children, youth and families. You will be overseeing and guiding a team of social workers to provide excellent and transformative support to the vulnerable children and youth in residential care and their families. You will also oversee social work practice for Youth Development Centre and incubation social work services. You will need to have excellent administration skills as you will need to oversee your team to ensure that Standards of Care, licensing and governance requirements are met.

Job Responsibilities

• Supervise the implementation of Individual Care Plans (ICPs) in the residential services.
• Provide clinical supervision to senior social workers, social workers/case workers, and interns in consultation with the Exec Director.
• Assist the Exec Director to promote strategies to improve overall psycho-social wellbeing and family/community care/case support for all residents.
• Oversee and develop group work, programmes to meet the needs of the vulnerable children and youth in residential care and Youth Development Centre.
• Promote professional development through identifying learning needs, transfer of skills and knowledge and offer training where appropriate.
• Supervise and guide the social work team in their work to encourage growth in good practice as well as meeting the licensing and other governance requirements.
• Coordinate, construct and compile all necessary reports for submission and presentation in various boards, both internal and external.
• Assist the Executive Director to develop and implement strategies to improve overall psycho-social wellbeing and family/community care/case support for all residents.

• Relevant Social Work experience with at least 3 years of experience in managing a team of Social Workers and Senior Social Workers.
• Degree or Graduate Diploma in Social Work from a recognisable university.

Job Requirements

• Member of the Singapore Association of Social Workers is preferred
• Experience in working with children and youths and their families, especially those under child protection.
• Excellent people manager
• Good management skills
• Excellent professional and clinical supervision skills
• Keen to work in children and youth sector
• Good written and oral communication skills.
• Great team player and collaborator.

Working Hours

Total work hours is 44 hours per week.

Under normal circumstances the hours of duty will be as follows:9.30am to 6.30pm - Monday to Friday (inclusive 1 hour lunch break)

The program is a 24/7 community care service, hence flexibility in work arrangement is expected.

Work Location (This job requires to travel to different locations)

Children and Youth Group - Gracehaven Children's Home3 Lorong Napiri Singapore 547528

Children and Youth Group - The Haven Children's Home350 Pasir Panjang Road Singapore 118692

Children and Youth Group - Youth Development CentreBlk 65 Kallang Bahru #01-305 Singapore 330065

Job Responsibilities

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.