• Develop and implement recruitment strategies to attract and retain top talent.
• Manage the full recruitment lifecycle, including job postings, screening candidates, conducting interviews, and making hiring decisions.
• Collaborate with department managers to identify staffing needs and develop job descriptions.
• Identify training needs and develop training programs to enhance employee skills and performance.
• Coordinate training sessions, workshops, and other learning initiatives.
• Monitor and evaluate the effectiveness of training programs and make adjustments as necessary.
• Develop and implement performance management systems to set goals, provide feedback, and evaluate employee performance.
• Conduct performance reviews and provide guidance to managers on performance improvement plans.
• Recognize and reward high-performing employees to foster a culture of excellence.

• The Human Resource Manager will lead and direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.
• Partners with the leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Provides support and guidance to HR Team, Management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Manages the talent acquisition process, which includes recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Build and maintain good and close working relationships with partner companies, client companies, institutions, and government bodies in representation of company in manpower and related collaborations.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Maintains complete, up-to-date and timely relevant reports for both internal and external stakeholders.
• Creates learning and development programs and initiatives that provide internal development opportunities for employees.
• Oversees employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Any other appropriate duties and responsibilities as assigned.

Job Requirements

• Degree in human resource or related discipline.
• At least 5 years of general human resource management experience.
• Strong communications, writing and interpersonal skills.
• Good analytical skills and meticulous in nature.
• Able to multi-task and work under pressure.
• An analytical, hands-on team player with positive and mature thinking.

Duties and responsibilities:

• Provide day-to-day support for the full spectrum of HR administration functions
• Recruitment functions include job posting, candidates screening, arranging interview and on-boarding of new staffs to fit manpower schedule
• A new employee joining formalities and orientation
• Handling of work pass administration
• Maintain Employee personal file
• Handling staff enquiries and ensuring HR policies and procedures communicated to all staffs
• Off-boarding and exit formalities based on company policies
• Monthly payroll preparation using HR software
• Maintain employee leave record
• Arrange staffs training and update training records
• Administration of staff confirmation, contract renewal, staff welfare, performance appraisal, increment and promotion
• Other duties to be assigned

Requirements:

• Minimum Polytechnic Diploma, with 5–6 year’s related working experience
• Experience in Infotech Payroll Software will be an added advantage
• Experience in construction industry will be an added advantage
• Proficient in Ms Office and relevant applications
• Interpersonal skills to communicate with all levels of staffs
• Responsible, thorough, and quick to pick things up

Job Responsibilities:

• Assist with the full recruitment cycle, including posting job ads, screening resumes, scheduling interviews, and conducting reference checks.
• Coordinate onboarding and offboarding processes for foreign employees.
• Maintain and update employee records in the HR management system.
• Track employee attendance and leave records.
• Ensure compliance with labor laws and company policies.
• Manage employee benefits, such as medical insurance and leave entitlements.
• Assist in organizing training programs and employee engagement activities.
• Address employee queries related to HR policies and procedures.
• Support performance appraisals and other HR projects.
• Perform general office administrative tasks, such as answering phone calls, managing correspondence, and filing documents.
• Coordinate meetings, book conference rooms, and assist with preparing meeting materials.
• Assist in organizing company events, including meetings, workshops, and celebrations.
• Ensure office facilities are well-maintained and equipment is functioning properly.
• Provide administrative support to senior management as needed.

Job Requirements:

• At least 1 year of experience in HR and/or office administration.
• Familiarity with HR practices and Singapore labor laws.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent organizational and multitasking abilities.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.

============================================================================================

For interested applicants, kindly send your resume in Word/PDF format, including the following in your resume to [email protected]

1. Current Salary
2. Expected Salary
3. Availability
4. Reason for leaving

Able to start immediately will be an advantage

We apologize that we will only respond to shortlisted candidates.

Thank you for applying.

Job Overview:

The Finance and HR Admin Executive plays a crucial role in supporting the day-to-day operations of both the finance and human resources departments. This role is ideal for a highly organized individual with strong attention to detail, capable of managing administrative tasks while assisting in financial record-keeping and HR activities. The role requires a combination of finance, HR, and administrative expertise to ensure smooth operations across both functions.

Key Responsibilities:

Finance Administration:

1. Maintain Financial Records: Assist in managing financial data, ensuring all records are accurate and up-to-date.
2. Processing Staff Claims & Payment Vouchers: Support in processing monthly staff claims and benefits, vendor payments invoices, and reconciling accounts.
3. Bank Reconciliation: Assist with monthly reconciliation of bank statements and ensure that all transactions are accurately recorded.
4. Expense Management: Track and report company expenses, ensuring they adhere to budgetary guidelines and financial policies.
5. Assist in Financial Reporting: Help prepare monthly, quarterly, and annual financial reports, as well as balance sheets, income statements, and cash flow statements.

Human Resources Administration:

1. Employee Records Management: Maintain and update employee records in HR systems (e.g., personal details, job history, leave records).
2. Recruitment Support: Assist in recruitment processes, including posting job advertisements, scheduling interviews, and preparing offer letters.
3. Payroll Administration: Provide support for payroll processing by collecting attendance data, verifying hours worked, and assisting in salary calculations.
4. Employee Benefits: Help administer employee benefits programs, including health insurance, retirement plans, and other employee perks.
5. Onboarding/Offboarding: Assist with onboarding of new hires and offboarding of exiting employees, including preparation of documents and coordination of orientation programs.
6. Compliance and Documentation: Ensure HR compliance with legal requirements by keeping employee records up to date, ensuring proper documentation for audits, and handling sensitive information confidentially.

General Administrative Support:

1. Office Administration: Provide administrative support by managing office supplies, organizing meetings, handling communications, and maintaining filing systems.
2. Liaison with External Vendors: Communicate with external vendors and service providers for finance-related and HR-related services (e.g., insurance providers, payroll vendors).
3. HR and Finance Reporting: Assist in preparing regular reports for management and senior leadership on finance and HR matters.
4. Support Audits: Provide necessary support during internal and external audits by preparing documentation and ensuring compliance.

Key Skills and Qualifications:

Educational Requirements:

• Diploma in Business, Finance, Accounting, Human Resources, or a related field (preferred).

Experience:

• 1-3 years of experience in finance, HR, or administrative roles.
• Familiarity with accounting software (e.g., QuickBooks) and HR software (e.g., Justlogin) is an advantage.

Skills and Competencies:

• Strong organizational and multitasking abilities.
• High attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Knowledge of HR processes and financial principles.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Ability to handle sensitive and confidential information.
• Strong problem-solving skills and proactive attitude.

JOB DESCRIPTION

- Manage all administrative matters with regards to Human Resources enquiries via emails and other communication platforms

- Assist in key areas of HR shared service functions; e.g. attending to employees’ queries/requests relating to HR policies, benefits administration, letters preparation

- Provide support on Talent Acquisition & Hiring process; e.g. job posting, interviewing, contract management and pre-onboarding briefing.

- Administration of Maternity leave/paternity/shared parental/childcare submissions.

- Well verse in mom employment practices and all foreign workers matters (Work permit, S Pass, E Pass, LTVP, LOC).

- Handling monthly payroll matters, submission of CPF Contribution, IRAS matters.

- Ensure that all administrative and operational matters with regards to Human Resources and attended to promptly

- Other ad hoc duties related to Human Resources as assigned by the management.

REQUIREMENTS

- O, A Levels or Diploma holders

- Experience in admin or human resource industry

- Well organised and meticulous

- Energetic and loves to be around people

- Proficiency in Microsoft Word, Excel and Powerpoint

- Proficiency is speaking and writing English for formal documents and emails

- Able to multi-task and handle stress well

1. Office Administrative Duties

a. Office Maintenance: Ensure the office environment is well-maintained, including liaising with vendors for repairs and maintenance as needed.

b. Travel Arrangements: Assist in booking travel and accommodation for employees and management, ensuring all arrangements are made efficiently.

c. IT Support Coordination: Collaborate with the IT team or vendors to assist with basic IT-related tasks (e.g., troubleshooting office equipment).

d. Stationery Replenishment: Monitor and reorder office supplies such as stationery and pantry items, ensuring adequate stock levels.

e. Pantry and Lunch Arrangements: Assist in managing pantry supplies, organizing company lunches, and ensuring a comfortable break environment for employees.

f. Any ad hoc related task

2. HR Support Duties

a. Interview Scheduling: Assist in coordinating interview schedules between candidates and hiring managers, ensuring timely communication.

b. Training Liaison: Help organize internal and external training sessions, including liaising with trainers, booking venues, and managing participants.

c. Survey Form Management: Manage employee surveys, send out requests, and follow up with reminders to ensure timely submission and feedback.

d. Any ad hoc related task

Assist Finance & HR Manager in Full spectrum of HR and admin matters:

Job Responsibilities

• Maintain and update employee personal files records
• Maintain leave records and reimbursement claims
• Check and compute monthly timesheets
• Prepare relevant reports to accompany payroll
• Process MOM work pass applications including arranging of medical check-up and insurance
• Process claims on NSmen and Government Paid Leave
• Schedule interviews
• Monitor and manage office stationery supplies
• Perform other ad-hoc HR and administrative duties as assigned

Job Requirements

• Minimum GCE 'O' Levels or equivalent
• Minimum 1 year of HR working experience in Construction industry
• Experience with Info-Tech HRMS is an advantage
• Proficient in Microsoft Office
• Able to start work on short notice
• 5 days work week

Job Description

• Provide support in full spectrum of HR function including recruitment and selection, on-boarding and off-boarding, training, performance management and employee relations
• Recruitment and interview process
• Process work pass applications and renewals
• Prepare appointment letters, confirmation letters, and other related HR letters
• Maintain & upkeep on employee P-File (hardcopy & softcopy)
• Assist annual performance appraisal process
• Maintain leave and attendance records
• Responsible for registration & renewal of Coretrade, Multi-Skill, CSOC and other training courses
• Benefits and welfare administration
• Liaise with payroll vendor on payroll matters
• Assist in review of HR policies and procedures
• Process claim reimbursement
• Any other matters as required by Management

Job Requirements

• At least 1 – 2 year(s) of working experience in the related field
• Experience with Times Software will be advantageous
• Strong knowledge of the labour law and other statutory requirements
• Possess good interpersonal skills and can communicate effectively while ensuring confidentiality

Working Hours

5 Days' workweek

ob Description:

Job Title : Manager - Mechanical Design

Department : Engineering

Reports To : Senior Management

Job Overview

At Pixel Automation, we believe innovation starts with the consumer. This approach has propelled our success in developing real-world solutions that impact people’s daily lives. The job of the Engineer is to help drive our solution-based business model and take our designs to the next level. In this role, you will join our Mechanical Design team, in developing state of the art machines to meet our customer needs. From day one, our engineers step away from the desk and have the chance to work hands-on with several business divisions to design, develop, test industry-leading solutions for our clients—both nationally and internationally. Our ideal Design Engineer is a creative thinker who shares our passion for making people’s lives easier

Responsibilities and Duties:

· Responsible for leading mechanical design team

· Develop a deep understanding of design specifications based on customer requirements, , organizational goals, and business strategies. Conceptualize and develop solutions based on project requirements and Company standards through the use of simulations/modelling to support design concept used.

· Develop design specification sheet with relevant info related to the project and update as and when required and distribute to relevant parties.

· Carry out detailed cycle time study for individual modules to select the appropriate machine or module design. Develop 3D model of the machine and/or modules assigned with optimised design for manufacturing, cost, quality and safety.

· Initiate and carry out internal design reviews to share and explain the completed modules with other departments.

· Initiate and carry out design review with customer base on project schedule

· Revise design and documents based on both internal and external review

· Create and update flow chart for the module or the entire machine

· Create part drawings and assembly drawings based on approved design and obtain approval from department manager

· Create Bill Of Materials (BOM) for the modules assigned based on design schedule given

· Create drawing release file and send out drawings for quotation

· Send out standard part list for quotation based on BOM

· Receive quotation and make price comparison spreadsheet

· Raise PR and get department manager approval and send to Purchase department for negotiation and ordering

· Promptly support any design issues discovered during fabrication and /or assembly stages

· Make necessary modifications needed, update design, drawings and get approval from department manager.

· Release revised drawings to supplier and internal assembly team

· Support machine assembly team as and when necessary, with set up and fine tuning of machines

· Carry out all the activities based on the project schedule given

· Meet quality standards while maintaining working knowledge of relevant technologies and best practices, and upholding company policies, internal, customer standards for machine building and safety.

· Develop, train, and educate junior engineers, guide technical direction, and act as

a technical liaison between customers

SPECIAL NOTES:

The incumbent (s) of this position is expected to perform all other related duties as assigned

Job Description

• Full cycle of recruitment including onboarding & offboarding.
• Partner with Institutions for internships and recruitment agencies.
• Manage the entire candidate lifecycle.
• Work Pass administration.
• Handle housing and accommodation arrangements for foreign workers if necessary.
• Provide administrative support to business units.
• Perform any other ad-hoc duties as assigned.

Job Requirement

• Possess at least O Level.
• Minimum 1-3 years working experience in F&B Manufacturing.
• Proficient in Microsoft Word, Excel & Google tools.
• Familiar in recruitment portal & channel.
• Able to work independently, as well as a team player.
• Working hours: 09:00 to 18:00.
• Working day pattern: 5 days per week.
• Location: Senoko area, few bus stops away from Woodlands North MRT Station (TE1).

Note: We offer lunch meal.

If interested, please send your resume to WhatsApp @ +65 9112 1178

Job Responsibilities:

• Maintain and prepare all administration duties related to HR issues (eg. letter of appointment, confirmation, year-end appraisal exercise)
• Maintain and prepare for all immigration related issues such as apply / renew / terminate of Employment Pass, S Pass and Dependent Pass
• Maintain, prepare and process payroll duties, including preparation of job-costing allocation and reconcialiation for cross-department submission
• Submit with regulatory submissions (eg., IRAS, CPF, Mindef, Childcare Leave claim etc)
• Orientate and brief new employees on company policy
• Responsible to check for Daily / Monthly Workers payroll related issues
• Assist in Yearly Internal and External audit process
• Prepare monthly HR report as when necessary
• Arrange and organize company’s event (eg. birthday party, year-end dinner, etc)
• Assist in performing various HR related duties carried out by the HR Manager

Job Requirements:

• 5 years Construction sector Payroll processing experience
• Preferable with minimum manual payroll processing experience
• Preferable with Info-Tech payroll software knowledge

Casterly Pte Ltd

We are an Information Technology Asset Disposition company (ITAD) headquartered in Singapore with various facilities across Asia. As we are R2V3, ISO 9001, 14001, 27001 and 45001 certified, we are seeking an experienced QHSE manager to handle our external audit by our customers and regulatory bodies.

In this role, you will be responsible for all aspects of QHSE as well as handling external audits. As our external audits happen in other facilities of ours across Asia, candidate must be prepared to travel as well.

Roles and Responsibilities:

• Primary role is to handle external audits by ISO and our customers.
• Follow up on corrective action plan on non adherence/compliance of existing procedures.
• Identify and investigate quality control issues, recommend solutions to improve the quality of services, processes, and implement risk mitigation strategies
• Manage feedback, complaints, and incident or accident investigations
• Liaise with ESG and other relevant government entities on grant support applications and claims
• Attend to any other related QHSE matters as requested by management

Requirements:

• Bachelor’s Degree in Quality Control or relevant disciplines (Engineering, Manufacturing, etc.)
• Minimum of 5 years of professional experience in a Quality Control, Quality Assurance or QHSE role
• Strong knowledge of local and international quality control methodologies and best practices, including ISO management systems and relevant frameworks. R2V3 would be a bonus.
• Excellent written and oral communication, leadership, supervision and problem-solving skills
• Strong attention to detail and a commitment to producing high-quality work
• Ability to multitask effectively, work independently and in teams
• Proficient in Microsoft Office Suite
• Accreditation of QHSE internal auditor certification will be a plus

• Building relationships

Developing and maintaining strong relationships with clients and ensuring their needs are met

• Sales

Achieving sales targets, identifying sales potential, and acquiring new clients

• Customer support

Providing excellent customer support, addressing client queries, and addressing after-sales concerns

• Negotiation

Negotiating contract terms to achieve both client satisfaction and company profitability

• Project management

Leading project management activities and ensuring the account team takes the necessary actions

• Communication

Having excellent written and oral communication skills, and being comfortable presenting to senior-level executives

• Product knowledge

Learning, maintaining, and growing product knowledge, and keeping up to date on competitors' products, pricing, and offerings

• Reporting

Preparing reports for management

Account managers are a common role in both the sales and advertising industries. The day-to-day expectations may vary by industry, but the basic expectations are the same

Job Description: Sales Manager – Rope Tech Pte Ltd

Rope Tech Pte Ltd specializes in delivering innovative solutions in electrical subcontracting and renovation design, with a commitment to quality and excellence in every project. As Rope Tech Pte Ltd expands its portfolio in electrical subcontracting and renovation design, the Sales Manager plays a pivotal role in driving revenue growth and fostering long-term client relationships. This role is instrumental in keeping the company competitive in a dynamic market, ensuring strategic alignment with evolving industry demands, and maintaining high standards of customer satisfaction.\

Job Responsibilities:

- Devise and implement comprehensive sales strategies to expand market reach and secure new projects in electrical subcontracting and renovation design.

- Collaborate with management to set and achieve sales targets that align with the company's mission and goals.

- Build and maintain strong relationships with existing clients to ensure repeat business and customer loyalty.

- Identify and nurture new client opportunities, delivering tailored solutions to meet specific project requirements.

- Conduct detailed market research to identify emerging trends, competitor activities, and potential opportunities within the construction and renovation sectors.

- Provide regular reports to management, including actionable insights and recommendations to enhance the company’s market position.

- Develop accurate sales forecasts to guide resource allocation and strategic planning.

- Draft detailed proposals and contracts that clearly outline project scope, terms, and expectations, ensuring alignment with client needs.

- Act as the primary point of contact for clients, ensuring seamless communication and addressing any concerns promptly.

- Monitor project delivery to ensure it meets or exceeds client expectations, reinforcing Rope Tech's reputation for excellence.

- Represent Rope Tech at trade shows, industry conferences, and networking events to promote the company’s services if needed.

- Build partnerships and establish the company’s presence as a leader in specialized construction services.

Qualifications:

- Proven experience in sales, preferably in construction or related industries.

- Strong negotiation, communication, and interpersonal skills.

- Ability to analyze market trends and craft effective strategies.

- A track record of meeting and exceeding sales targets.

- Familiarity with the technical aspects of electrical systems and renovation design is a plus.

This role is an exciting opportunity to be part of Rope Tech’s mission to deliver outstanding solutions in specialized construction services.

Roles & Responsibilities

· Managing day to day operations of large scale projects & ID fit-outs (eg. partitions) at project locations.

· Managing projects on an on-going basis through regular progress meetings and preparation of progress reports.

· Effectively communicate clients’ needs and requirements to the different stakeholders.

· Ensure quality and workmanship of construction works are satisfactory to clients’ expectations.

· Project planning of all labour and sub-contractors.

· Show strong cost control and budgeting abilities.

· Liaising with carpentry workshop production with schedule of joinery.

· Manage projects, allocate work schedule, prioritise workflow and ensure projects are handed over to clients timely.

· Deal with problems as they arise and provide effective solutions.

· Daily supervision and and guidance of project coordinators

Responsibilities:

- Oversee employee schedules and time management.
- Train staff on sales reporting and procurement processes.
- Record meeting minutes and handle daily operations at the restaurant.
- Greet customers and manage the water bar area.

Requirements:

- Strong learning ability and passion for the food and beverage industry.
- Start from customer service role and undergo company-provided training.

Benefits:

- Annual leave (7 days).

- Sick leave (14 days).

- Performance-based bonuses.

Responsibilities:

- Oversee and manage the daily operations of the restaurant.
- Ensure smooth running of store operations, customer service, and staff performance.

Requirements:

- Related experience required.
- Strong leadership skills to manage and motivate the team.

Benefits:

- Annual leave (7 days).

- Sick leave (14 days).

• Building relationshipsAccount managers are responsible for developing and maintaining long-term relationships with clients. They act as a liaison between the client and the company, ensuring that the client's needs are understood and met.
• Managing salesAccount managers are responsible for managing sales, including achieving sales targets and delivering sales presentations.
• Resolving customer complaintsAccount managers are responsible for resolving customer complaints and addressing client concerns.
• Collaborating with internal teamsAccount managers work with different internal teams to ensure that the client's needs are met. They may also collaborate with internal teams to develop customized solutions or proposals.
• Conducting account reviewsAccount managers conduct regular account reviews to assess client satisfaction and identify opportunities for upselling or cross-selling.
• Preparing sales reportsAccount managers may be responsible for preparing sales reports.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They may also need to be confident and assertive when pitching to clients

· Plan, execute, monitor and control project as per contractual requirements.

· Liaison with the User, consultants & Authorities on project matters.

· Ensure smooth implementation of work progress so project can be completed on time, within budget and meet contractual & safety standards.

· Manage suppliers and sub-contractors to ensure compliance in terms of QEHS, schedule and cost.

· Monitor construction productivity and provide recommendations for improvement to works.

· Preparation of site progress report and necessary documentation.

· Ensure that all project documentation including emails exchanges are maintained properly.

· Report to top management periodically on status/progress of the project.

· Any other duties assigned by management.

Requirements

- Degree in Building or Civil Engineering (recognised by Professional Engineers Board, Singapore).

- Minimum 8 Years Experience in similar capacity.

- Able to work independently and lead project team.

- Proficient in Microsoft Project and other Microsoft office software.

Job Description & Requirements

This position reports to the Managing Director, providing support in finalising tender documents, which include drafting contract/specification clauses, evaluating and providing recommendations for tenders.

Individual to be involved in:
- Completion of tender documents and quotations
- Drafting contracts
- Daily procurement with vendors
- Contract administration matters for contractors' claims
- Assist in other relevant ad-hoc matters

Competencies required:

1. Strong ability to analyse contractual/legal issues
2. Excellent written and verbal communication skills
3. Competent in numeric and basic computation
4. Able to decipher simple construction drawings

Job Description: Sales Manager

Company: Interiio Pte. Ltd. Industry: Construction and Interior Renovation

Interiio Pte. Ltd. is seeking an experienced and dynamic Sales Manager to lead our sales team and drive the growth of our business in the construction and interior renovation sector. The successful candidate will play a key role in shaping sales strategies, building client relationships, and ensuring the successful execution of sales projects.

Key Responsibilities:

- Develop and implement sales strategies tailored to the construction and renovation market.

- Identify key growth opportunities, set sales targets, and plan action steps to meet them.

- Collaborate with marketing and other teams to align sales strategies with company goals and ensure effective market positioning.

- Establish and maintain strong relationships with clients, providing them with personalized support and guidance throughout the sales and project lifecycle.

- Conduct regular check-ins with clients to assess satisfaction, address concerns, and identify opportunities for additional sales or referrals.

- Ensure consistent and timely communication with clients to build trust and long-term partnerships.

- Lead and mentor the sales team to meet and exceed sales targets, fostering a culture of high performance and teamwork.

- Provide training, coaching, and guidance to develop team members’ skills and drive individual and team success.

- Conduct regular performance reviews, set clear expectations, and implement improvement plans when needed.

- Analyze market trends, competitor activities, and customer preferences to identify new opportunities and risks.

- Prepare regular sales reports and forecasts, providing insights and recommendations to senior management.

- Utilize data-driven insights to refine sales strategies and optimize approaches for different market segments.

- Coordinate with project management and operational teams to ensure seamless project execution, meeting both client expectations and company standards.

- Oversee the progress of ongoing projects, providing support to resolve any challenges that may arise.

- Monitor project timelines and budgets, working with relevant teams to deliver quality outcomes within agreed parameters.

Requirements:

- Proven experience as a Sales Manager or similar role in the construction or interior renovation industry.

- Strong understanding of sales processes, client management, and market analysis.

- Excellent leadership and team management skills.

- Effective communication, negotiation, and relationship-building abilities.

- Ability to coordinate and work collaboratively across departments for project success.

An account manager's responsibilities include:

• Building relationships

Developing and maintaining strong relationships with clients and ensuring their needs are met

• Sales

Achieving sales targets, identifying sales potential, and acquiring new clients

• Customer support

Providing excellent customer support, addressing client queries, and addressing after-sales concerns

• Negotiation

Negotiating contract terms to achieve both client satisfaction and company profitability

• Project management

Leading project management activities and ensuring the account team takes the necessary actions

• Communication

Having excellent written and oral communication skills, and being comfortable presenting to senior-level executives

• Product knowledge

Learning, maintaining, and growing product knowledge, and keeping up to date on competitors' products, pricing, and offerings

• Reporting

Preparing reports for management

Account managers are a common role in both the sales and advertising industries. The day-to-day expectations may vary by industry, but the basic expectations are the same.

• Managing client relationshipsAccount managers are the main point of contact between a client and a company, and are responsible for ensuring that clients are satisfied and receive the support they need.
• Managing salesAccount managers are responsible for managing sales, including setting sales targets, generating and forecasting sales pipelines, and making regular sales performance reports.
• Resolving customer complaintsAccount managers are responsible for resolving customer complaints and disputes by providing effective solutions.
• Working with internal teamsAccount managers work with different internal teams to ensure that the client's needs are understood and met.
• Attending client meetingsAccount managers attend client meetings and are available to speak with clients whenever they need to get in touch.
• Leading project managementAccount managers may lead project management activities.
• Delivering presentationsAccount managers may deliver presentations to clients or to the company's management.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They should also have good product knowledge, and be familiar with CRM software and MS Office.

Responsibilities

• Coordinate and manage the site work at side with customers
• Manage issues on site and resolve them
• Assist in drafting the autocad drawing
• Maintain and update project documentation and drawings.
• Coordinate with sales team to meet deadlines and quality standards.
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Answer incoming calls and offering guidance to customer.
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Provide coaching and guidance to production team and fulfill all training needs for their future development

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Proficiency in AutoCAD
• Strong attention to detail and ability to interpret technical drawings.
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Degree in Business, Operations Management or related field
• Able to perform rotating shifts, including weekends and public holidays