Job Description

• Industry/ Organization Type: Event Management
• Position Title: Business Development Manager
• Working Location: Toa Payoh
• Working Hours: 5 days (Mon to Fri, 10AM – 6PM)
• Salary Package: Basic Salary up to $6,500 + AWS + Variable Bonus + Incentive Scheme
• Duration: Permanent

Key Responsibilities

• Build and nurture strong connections with clients, managing the pipeline from qualification to closing deals
• Identify and profile potential accounts to expand our client base, connecting with selected industries and businesses through personalised outreach
• Unearth new business opportunities and qualify them for further engagement
• Create compelling presentation materials and accurate quotations that impress our clients
• Work closely with project managers to ensure seamless execution of events and align client expectations
• Attend industry events and networking functions to promote our agency and explore new business opportunities
• Track and report on business development activities and sales metrics, using data to identify areas for improvement
• Stay updated on industry trends and innovations to keep our strategies fresh and competitive

APPLY NOW!!!

• Minimum Diploma/Degree in Business Administration, or relevant discipline
• Has 3-5 years of sales experience, with a bonus for experience in event agencies
• Excellent communication and presentation skills

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70655 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Who we are

Officially established in 1872, B.P. de Silva's rich heritage can be traced back to the 19th century when the Founder, Balage Porolis de Silva, set sail from Ceylon and travelled across the world before settling down in Singapore to open the first B.P. de Silva Atelier. B.P. de Silva has served an esteemed clientele for over 150 years, including the crafting of commissioned jewels for royal families.

Five generations later, the independent luxury jeweller remains amongst the most time-honoured brands in Southeast Asia, known for engagement ring and bridal jewellery designs, masterful craftsmanship, and genuine service. B.P. de Silva's vision is to create elegant time capsules of the best stories and values that people can pass down. Part of its efforts towards becoming a more thoughtful brand includes working towards a more traceable supply chain first beginning with responsible gemstone and Diamond sourcing; working with partners that abide by a Code of Conduct which promotes positive, healthy, and safe working environments; it has also begun its journey towards crafting its ready-to-wear collections in Fairmined Gold.

How you will value-add to the team?

As the Retail Manager at B P De Silva Jewellers, you will lead a dynamic team in delivering extraordinary and personalized experiences to our esteemed clientele, ensuring impeccable boutique operations and service excellence. In addition to surpassing key performance indicators(KPIs), you will embody the values of B P De Silva Jewellers, acting as a true ambassador for the Maison with clients, partners, and team members alike.

With a keen entrepreneurial mindset, you will collaborate closely with the local office to introduce and implement innovative initiatives that bring the boutique to life year-round. You will also play an integral role in the growth of the business by attracting new clients and nurturing relationships with our longstanding and High Jewellery clients.

You will have the opportunity to be a key member of the team to build a brand with rich history and heritage to be a global player

Retail Manager

Reporting to the Management, your responsibilities include:

• Manage and oversee daily store operations and administrations
• Develop Long term action plans to exceed boutique sale targets
• Develop business strategies to raise our brand awareness and optimize profitability
• Drive the sales team to achieve company objectives by promoting optimal staff performance
• Working alongside with marketing team to achieve store results
• Promote and leverage the CRM system to enrich client database
• Offering a personal shopping and styling experience to our clients
• Maximising profitability and delivering the monthly and seasonal sales targets and working closely with the team to do so
• Plan and oversee in-store promotional events or displays
• Preparing and controlling store’s budget to aim for minimum expenditure and maximum efficiency
• Ensuring that customers maintenance and management are done regularly to the company Database
• Partner with corporate office and the marketing team to curate exceptional experiences to connect and engage with clients
• Maintaining a customer book of key customers and VIPs
• Be the sales champion for the team and develop and execute plans for clienteling
• Leading by example in all aspect of conduct by upholding store operations, client management, sales operations and all retail related matters
• Managing after sales-service of clients and ensuring the retail team’s accountability to do the same
• Ensure the visual merchandising and housekeeping is of Company’s standard
• Working closely with the Head Quarters to ensure healthy stock levels are available
• Keeping stock replenished and the entire store’s upkeep to be as per company standard
• Analyze sales and revenue reports and make forecasts
• Initiate changes to improve business, conduct meetings to identify and resolve all urgent issues
• Conducting regular stock takes or as and when management/Finance requires it
• Executing any other administrative/ad-hoc tasks assigned and liaise with head office
• To plan and incorporate constant ways of improving the boutique operations in order to improve the overall experience and improve profitability

Leadership

• Lead, train and motivate the sales team to deliver quality customer service and purchasing experience
• Recruit, train, supervise and appraise staff on a regular basis
• To be the coach of the team
• Ensure the team’s onboarding and development plans incorporating brand’s Ethos is captured.
• Ensure Daily, weekly, and monthly sales reports are submitted to the management on time
• Share weekly sales report and insights with the team via weekly Sales Meeting

The Ideal Candidate

Attitude:

● A highly motivated and competent individual able to converse confidently at all levels both internally and externally with staff and clientele.

● Passion for People, Design, Jewellery and Gemstones

● A self-starter able to set the standard by their own professionalism and attitude.

● Comfortable working in a fast paced retail environment.

● Must be energetic, self-motivated and self-organised.

● Willingness to work hard and always have the intention to drive the business forward.

● Being able to work on several tasks at a time.

● Be capable of working to deadlines / ability to prioritise / optimal time management.

Skills:

● Proven retail sales and expertise within a luxury and hospitality business for at least 5 years in a managerial capacity

● Strong Organisational Skills

● Strong Customer Management Skills

● Understand and represent Luxury mindset

● Gemmological Certification is a plus.

● Strong Leadership to ensure team’s cohesion and keep staff motivated

Roles and Responsibilities

• Execute the inspection program for all to ensure proper maintenance and standards are met and sustained
• Ensure execution of various programmes i.e. façade cleaning etc. Conduct staff training and re-training on proper cleaning methods
• Respond to client’s requests in a prompt and professional manner
• Assist and prepare for regular audits
• Supervise the entire Cleaning Team and manages staff performance, conduct training and coaching to the staff regularly
• Ensure work executed is in full compliance with Good Manufacturing Practices (GMP) and other international standards required for a manufacturing plant / medical plant.

Qualification Requirements

• Minimum Manufactured-related Diploma
• With experience in manufacturing/industrial plant/clean room cleaning preferred
• Minimum 5 years of relevant experience in similar capacity
• Possess strong leadership and communication skills

Preferred Skills / Others

• Work-at-Height and Safety related Certifications.
• Excellent planning and organisational skills and GMP Experience
• Proficiency in Microsoft Office Skills
• 5 day work week, to remain contactable 24/7 to attend to any emergencies; 5 min walk from Tuas Crescent MRT (EW31)

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Internal Audit provides independent, objective assurance to management and the risk and audit committees as to whether the framework of risk management, control, and governance processes, as designed and represented by management, is adequate and functioning.

We are currently seeking a high calibre professional to join our team as a Senior Audit Manager.

Principal Responsibilities

• Support the delivery of audits, some major and/or highly complex, which provide internal customers and stakeholders with critical assessments of the HSBC governance, risk and internal control frameworks
• Ensuring that audit assignments are completed in a timely and efficient manner with due respect to the standards established by GIA, industry best practices and the relevant risk and regulatory environment
• Providing specialist professional advice on audit findings and recommendations, thus ensuring that they are both fully understood and properly implemented by management
• Assisting in the completion of Continuous Monitoring activities to enhance GIA’s capability to provide effective and efficient assurance across the enterprise
• Consult with stakeholders to determine data requirements and conduct analysis to detect trends and anomalies
• Maintain and enhance stakeholder relationships through regular bilateral meetings, appropriate challenge in business risk governance forums, and keeping in touch with business, regulatory and industry developments
• Assist the Head of Audit, Singapore during the Annual Audit process and also Audit Universe refresh process
• Contribute to the wider development of Global Internal Audit, through collaborating with other audit teams, dedicating some of your time to consider how audit can use data analytics, agile techniques and other innovations to more efficiently and effectively deliver its objectives
• Assist in the leadership of the team, through acting as a role model for junior team members, and fostering an open and collaborative working culture

Qualifications

• Knowledgeable about general banking risks, processes and controls, with a specific focus on wholesale and investment banking, capital markets, liquidity and cash management, and lending
• An analytical thinker who is confident approaching areas outside of your expertise, getting to the heart of the key features and aspects quickly
• A good communicator, verbally and in writing, and able to present and influence, even when delivering difficult messages to stakeholders
• A professional with several years of experience working in a dynamic, complex and ambiguous environment, with achievements in a relevant business or function, such as an audit function, finance, risk management, compliance, or business management
• Dedicated to continually improving your own skills, which could be demonstrated by holding relevant professional qualifications such as in accountancy, finance or risk management, and keeping up-to-date with developments in the banking industry, markets and regulations
• Good at managing multiple competing priorities on different concurrent projects, and able to ensure delivery of objectives through analysis of options and coming to pragmatic decisions
• A team player, with a desire to help the team as a whole achieve its objectives

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Responsibilities:

1. Business Development covering the Automotive & Medical sectors including Medical device assembly
i. including marketing, market research, prospecting, developing relationships with potential customers
ii. covers Program management & Accounts management activities of established customers
2. Scope includes metal, ceramic & plastic parts fabrication via conventional & MIM + press sintered technologies
i. parts, assemblies, box builds
ii. Customer base includes MNCs and startup companies
3. Business Development
i. market intelligence
ii. business alignment
iii. customer relations
iv. sales planning with profit targets
v. marketing
4. Program management
i. Interpret & translate customer’s requirements to the project team
ii. engage customer & project team to meet program deliverables on time
iii. manage project team resources
iv. lead NPI to the factory through the RTP process
v. develop budget & operation plans
5. Account management
i. Maintain & expand existing accounts
ii. manage quality, cost & delivery KPIs
iii. maintain & strengthen customer relationships & customer satisfaction

Requirements:
1. Candidate must possess a min Bachelor's Degree in Engineering (Mechanical) or equivalent.

2. Preferably technical background with 5-7 years in a similar or related environment.

3. Resourceful and analytical, leadership qualities with good decision making

4. Positive attitude, initiative & willingness to take on challenges.

Salary will be commensurate with qualifications and experiences.
An attractive fringe benefits package will be offered to the successful candidate.

Job Descriptions

1. Manage the day-to-day sales activities for the semiconductor manufacturing equipment products (e.g. CMP tool) within the designated sales territory so as to achieve the sales target set by management.
2. Monitor, regulate and direct the activities of the sales representatives to maximize the market opportunities.
3. To make forecasts / targets regularly and to monitor performance of the sales team in relation to these forecasts. Manager is expected to make directions for the team to achieve these sales targets
4. To drive new marketing promotion efforts and to work with EC on the implementing the marketing and promotions efforts for the semiconductor manufacturing equipment products (e.g. CMP tool)
5. To make, develop and manage the localized marketing and sales program for the sales territory.
6. To communicate with the sales team to understand customer demands and offer sales support where necessary.
7. To work with EC to set the industry pricing level.
8. To manage the SAP ERP system for monitoring the progress of quotations, purchase orders, delivery and invoicing of customers.
9. To work closely with EC on the new accounts and new products, using the local team to win new contracts.
10. Establish customer rapport an acceptance
11. Any other duties as assigned by the management

Job Requirements

1. Knowledge of commercial and shipping documents (Incoterms)
2. Knowledge of the semiconductor manufacturing equipment products(e.g. CMP Tools).
3. Diploma/Degree in Engineering or equivalent
4. Good people skills with a pleasant personality.
5. Strong communication, interpersonal and customer service skills.
6. Excellent presentation and negotiation skills.
7. Ability to work independently as well as collaboratively within the team.
8. Must be prepared to travel overseas for training and to our customers’ location in the region as required.

Preferably to have Sales work experience in Japanese company in semiconductor industry for more than 5 years.

(Those without the relevant experience may be appointed as Senior Sales Engineer initially with a view to be upgraded later)

(Those with more years of relevant experience may be appointed to a relevant management position)

Benefits

• 10days AL
• AWS
• VB depending of the team and company performance
• Transport allowance

Working Hours

• 5 days (9am to 6pm)
• Monday to Friday

• To liaise with consultants, clients and subcontractors to all site related issues.
• To supervise and ensure works are in accordance with the contract drawings and specifications.
• Prepare method statement, shop drawings, installation / T&C check sheets, work progress report and other relevant documents for related works with project teams.
• To direct the daily activities of workers under his supervision. Brief the foremen and workers for every new job and monitor the progress with regular check to ensure satisfactory quality.
• Regular check on workers’ punctuality and be aware of the accommodation & transport arrangement.
• Always advise workers to take necessary safety precautions and work safely.
• To report immediately any accidents, schedule falling behind, damage of equipment, etc
• Coordinate with subcontractors and consultants on preparation and submission of shop drawings.
• Coordinate / prepare technical submissions with relevant authorities / clients / suppliers / subcontractors.
• To assist the Project Manager on all matters including preparation of master construction programme.
• To assist the Project Manager to negotiate / procure materials, equipment and labour.
• Hold technical discussions with various stakeholders to resolve technical / site issues.
• Fresh Grad are welcome to apply

The Opportunity

Esco Lifesciences Group is Singapore’s most globalized life sciences company, with annual revenues close to SGD 200M and global operations in over 42 locations and 26 direct countries across North America, Europe, Asia, Oceania.

Esco Aster Pte Ltd is an affiliate of Esco Lifesciences Group and was first incorporated in 2017.

Esco Aster is a contract research development and manufacturing organization founded and deeply rooted by scientists enabling fellow scientists to translate their bench work into commercially available products at affordable prices.

Our scientific work is in emerging and frontier biology utilizing cells as a final product or deriving products from cells which often we use cells as the factory to derive our target product.

Our first commercial breakthrough success is Esco Aster is commercially first in class being first in the world to be certified for cultivated/cell-based meat to FSSC 22000 and by a competent food regulatory body.

We are first in the region to operate an end-to-end integrated full cell line creation/immortalization or engineered cell line, cell culture process development, analytical development for stem cells and exosomes with full cGMP Capabilities from Drug Substance and small-scale fill & finish for final Cell Therapy Product.

The work we do creates a remarkable and lasting impact on our world. We offer you an opportunity to be part of this exciting journey to own your career and firsthand exposure to new emerging modalities supporting translational sciences.

Join us as we redefine BioSolutions for One World and One Health for the current and future generations to come.

Esco Aster.

One World Biosolutions for One Health.

Who we’re looking for

Physical/Mental Requirements/Work Environment

· Ability to understand protocols, technical reports and technology transfer documents.

· Ability to understand standard operating procedures and other related documents.

· Able to commit to weekend work when needed, off in lieu will be given for work on public holidays.

· Repetitive motions due to certain laboratory techniques.

· Good Understanding of Aseptic Techniques.

· Work performed in a clean room environment wearing PPE.

· Ability to define problems, collect data, establish facts and draw conclusions.

· Ability to focus regardless of circumstances and stress induced pressure.

· Ability to take proactive approach.

· Meticulous and systematic.

· Commitment to continuous learning and staying updated with industry best practices.

· Have a strong focus on safety, quality and timeliness.

· Have strong critical thinking skills.

Job Responsibilities

Sample and QC Process Management:

· Ensure all QC sample management, testing, including process validation, cleaning, raw materials, stability samples, water samples, etc., are planned and executed on time.

· Prioritize and plan all testing activities to support processing schedules.

· Plan QC testing on a FIFO basis to eliminate backlog and meet internal QC KPIs.

· Plan work assignments for all QC analysts based on the production plan.

· Support future setup of central QC lab for all BioSolutions within Esco Aster.

Leadership and Team Management:

· Lead the implementation of the Laboratory Information Management System (LIMS).

· Lead Quality Control SOP implementation.

· Collaborate with the Analytical Development Team and manage QC Analytical, Microbiology Team to manage the revision and/or change control of QC documents as needed.

· Ensure new Analysts and Specialists are trained appropriately.

· Supervise, develop, engage, and motivate a young and driven team of QC Team Members.

· Manage the routine operations of the QC lab, ensuring business delivery at the right quality, cost, and speed.

· Able to build and lead across functional department consisting of different QC functions and supervisors / deputies / subject matter.

Operational Oversight:

· Oversee several sub-teams such as sample management, reference management, regulatory management, and QC instrument and equipment management.

· Lead the team to comply with internal requirements in all aspects through end-to-end quality control system oversight.

· Ensure all activities in the QC team are performed in compliance with cGMP, data integrity, and EHS requirements.

· Keep up to date with the latest trends in Quality Controls Tools.

Training and Development:

· Oversee the training, evaluation, and management of staff in the QC lab, including coaching, developing, and supporting them to reach their full potential.

Regulatory Compliance:

· Manage GMP audits from regulatory authorities and clients, respond to audit reports, and create CAPAs as applicable.

· Support analytical method transfer activities.

· Author and review OOS/OOT and Deviation investigations for approval, maintaining investigation records in accordance with company policies.

Cross-Departmental Collaboration:

· Participate in Quality Risk Assessment Programs.

· Provide input and expertise on QC testing and practices for all departments.

· Serve as the QC representative for all customer and agency audits and support the audit of all 3rd party contract facilities.

· Oversee the management of Sample and Controlled Substance inventories.

· Provide technical support and advice on QC matters to other areas within the site: Production, Procurement, Supply Chain, Warehouse, and Process Developments.

· Work with Analytical Sciences and Technology (ASAT) to internal or external tech transfer from developed protocols from Analytical Development to Quality control including overseeing method verification, qualification, and validation activities.

Compliance Management:

· Participate in self-inspection and support client audits.

· Manage compliance tasks to ensure the Quality Control department is current and compliant.

· Maintain purchase orders, cost centers, and budgets for the QC department.

· Manage implementation and adherence to all applicable SHE and cGMP regulations.

· Support and oversee 3rd party test labs and ensure test labs are qualified per our QMS.

· Perform calibration and maintenance of QC laboratory equipment working with our CMMS and as per Iso 17025 standards and relevant GLP standards.

· Support/ oversee QC laboratory equipment/system qualification.

The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor and Management from time to time to support GMP activities.

Requirements

· Bachelor’s degree in life sciences with minimum of 5 years of experience in Quality Control within highly regulated cGMP pharmaceutical industry. Experience is Biologics and ATMPs (i.e. Cell and Gene) is an added advantage.

· Candidates with experience in ATMPs (Cell & Gene) manufacturing are highly preferred but not mandatory.

· Familiar and keeping up to date with current GMP and applicable GxP regulations and standards; experience with regulatory requirements such as Singapore/HSA, US/FDA, EU/EMEA, etc.

· Good understanding of GMP requirements in release testing (Potency, Identity, Content, Impurities, Microbiological safety assays).

· Experience in HPLC, Flow Cytometry, ELISA, dPCR/PCR, Assays and method qualification.

· Proficient in MS Office Suite (Microsoft Word, PowerPoint, Excel).

· Strong analytical skills and the ability to interpret data to drive decisions and improvements.

· Able to work independently, self- starter, self-motivated and task oriented.

· Good communication skills and leadership skills to effectively collaborate with cross-functional teams.

· A thorough understanding of the principles and management of cGMP compliance, and a strong quality mindset.

· Must be able to work in a team as well as independently.

· Proven leadership and team management skills.

· Excellent communication and organizational skills.

· Experience with LIMS and other laboratory management systems.

· Experience in Laboratory Equipment Qualification is an added advantage.

· Will be able to commit 5 working days per week in a fixed pattern.

Apply now by submitting a Cover Letter and CV to [email protected].

The incumbent will be reporting to the Operations Manager. He/She

will be responsible for the smooth and efficiency running of the day-to-

day operations and maintaining high standards of service at all times.

Job Description:

• Maintain the restaurant's revenue, profitability and quality goals
• Provide a comprehensive training program to train and motivate staff to provide excellent customer service
• Responsible for hiring and providing training to new hire servicing staff
• Responsible for the updating of the POS systems as necessary
• Ensuring that all the operational staff adhere to the restaurant's rules and regulations, food and safety regulations etc.
• Coordinate with the kitchen chefs daily on any changes of the menu
• Organize morning meetings to relate any customers feedback, service or manpower issues, menu changes etc.
• Responsible for the planning of the service and kitchen staff duty roster and delicate tasks to the members
• Evaluate staff performance and provide improvement plans if necessary
• Perform administrative task such as ordering and inventory tasks
• Reporting on financial performance, inventory etc.
• Control operational costs and identify measures to cut waste
• Manage and resolve customer concerns and complaints in a timely and professional manner.

Job Requirements

•  Minimum 3 years of expertise in a similar role in F&B service industry
•  Excellent leadership skills
•  Excellent interpersonal skills for dealing dipomatically with employees
•  Well organized and detail-oriented
•  Client cooperation and team-building skills
•  6-day work week

Broad Function:

As part of the technical services team, the Dept Manager is responsible for managing and control of the lab polymerization facilities. They need to design, optimizing for creating polymer materials and support the production processes such as scale up, trouble shooting and improvement.

Job Description

1. Ensure and manage employees’ performance and development

• Provie guidance and coach team to achieve targeted performance.
• Conduct regular check-ins with the team and provide feedback on performance.
• Conduct engagement activities and discuss the developmental needs of the team.

2. Involve in the strategic development and policymaking & change management for the company

• Participate in management meetings and discussions on policy formulation
• Lead, manage and role model change initiatives in the Company
• Budgeting and financial management

3. Collaborate with internal teams, including R&D to provide feedback on customer requirements and provide timely updates on development progress

• Communication
• Information sharing
• Cross functional meeting
• Resource allocation
• Project management

4. Identify and mitigate risks associated with polymerization projects ensuring compliance with relevant regulations and standards

• Risk identification & analysis
• Risk monitoring and controls
• Communication and reporting
• Data security and privacy
• Crisis management planning

5. Technical Development

• Overseeing projects related to polymer synthesis, characterization, and application development.
• Analysing experimental data to draw conclusions, identify trends, and make informed decisions about development direction
• Collaborate with related department to ensure smooth integration of new polymers into existing production lines.
• Developing a strategy for protecting intellectual property through patents

6. Laboratory Management

• Ensure safety and compliance of ACM polymerization laboratory.
• Training of new lab staff.
• Lab work planning and scheduling.
• Equipment & spare parts management.

6. Others

• Perform any other tasks assigned by the management

Requirements:

1. Degree in chemical engineering, Polymer synthesis chemistry, or equivalent.
2. At least 3 years of relevant working experience
3. In depth knowledge of polymerization mechanism and kinetics.
4. Expertise in polymer characterization evaluation techniques.
5. Good leadership Quality
6. Ability to interpret and analyse data.
7. Excellent written and verbal communication skills.
8. Ability to collaborate effectively with colleagues.
9. Understanding relevant safety regulations and best practices.
10. Project management skills
11. Intermediate MS Office skills.
12. Self-disciplined as a role model for employees.
13. Meticulous in handling complex work.
14. A resourceful problem solver.
15. A person with high degree of integrity and patient.
16. Understand the Japanese culture to support working with Japanese colleagues. (Preferred)

Job Description

We are looking for an experienced and dynamic Customer Service Manager to oversee our customer service operations. The ideal candidate will play a key role in delivering exceptional customer service and driving satisfaction in the travel industry. You will be responsible for managing customer inquiries, handling feedback, resolving complaints and leading a team to meet service excellence standards.

Responsibilities

• Provide customers with comprehensive information and advice on our products and services to enhance their experience.
• Respond promptly and professionally to customer phone and email inquiries, ensuring timely resolution of issues.
• Handle and resolve customer complaints effectively and efficiently, ensuring customer satisfaction and service recovery.
• Act as a duty/floor manager, overseeing the operations of the counter staff and ensuring smooth day-to-day activities.
• Prepare monthly performance reports and customer service feedback for management, identifying areas for improvement.
• Monitor and maintain high customer satisfaction levels through proactive problem-solving and effective service recovery.

Requirements

• Minimum of Diploma or GCE O Level qualification in any field.
• 3 to 5 years of relevant experience in the travel industry, particularly in customer service, handling client feedback, resolving complaints, and monitoring satisfaction metrics.
• Bilingual in English and Mandarin (spoken and written), with the ability to liaise with associates and clients.
• Mature, well-organised, and able to take initiative with the ability to work independently.
• Excellent communication and public relations skills with a pleasant and professional demeanour.
• Proficiency in MS Office (Word, Excel, PowerPoint).

Please include the following in your application:

1. A recent photograph
2. Reason for leaving your last employment
3. Current and/or last drawn salary
4. Expected monthly salary
5. Availability

The Audit Manager is responsible for overseeing audit engagements, managing client relationships, and leading a team of audit professionals to ensure the delivery of high-quality audit services. This role requires strong leadership skills, deep knowledge of auditing standards, and the ability to manage multiple engagements simultaneously. The Audit Manager will play a key role in the firm’s growth by contributing to business development efforts and maintaining the highest standards of service to our clients.

Key Responsibilities:

• Engagement Management:Plan, execute, and oversee audit engagements from start to finish, ensuring they are completed on time, within scope, and within budget.
  Review and approve audit work papers, financial statements, and audit reports prepared by the audit team.
  Identify and assess audit risks and develop strategies to address them.
  Ensure compliance with applicable auditing standards, regulatory requirements, and the firm’s quality control policies.
  
• Client Relationship Management:Serve as the primary point of contact for clients during audit engagements, addressing their concerns and providing solutions to their needs.
  Develop and maintain strong client relationships through effective communication and by providing value-added advice.
  Assist clients with the interpretation of financial statements and other audit findings.
  
• Team Leadership and Development:Lead, mentor, and develop a team of audit associates and seniors, fostering a collaborative and supportive work environment.
  Provide on-the-job training, feedback, and performance evaluations to audit team members.
  Promote a culture of continuous learning and professional development within the team.
  
• Technical Expertise and Compliance:Stay current with developments in auditing standards, accounting regulations, and industry trends.
  Provide technical guidance and expertise to the audit team and clients as needed.
  Ensure that all audit engagements adhere to relevant professional standards and ethical guidelines.
  
• Business Development:Identify opportunities for expanding audit services and contribute to the firm’s business development initiatives.
  Participate in networking events, industry conferences, and other activities to promote the firm’s services and attract new clients.
  Prepare proposals and presentations for prospective clients.
  
• Operational Efficiency:Monitor engagement profitability, manage billing, and ensure timely collection of fees.
  Implement and maintain efficient audit processes and methodologies to improve service delivery.
  Contribute to the development and improvement of audit tools, templates, and best practices.
  

Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field.
• Professional qualification (e.g., CPA, ACCA) is required.
• Minimum of 5-7 years of experience in audit, with at least 2-3 years in a supervisory or managerial role.
• Strong knowledge of IFRS, GAAP, and other relevant accounting and auditing standards.
• Proven ability to manage multiple audit engagements and teams effectively.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficient in audit software and Microsoft Office Suite.
• Ability to work under pressure and meet tight deadlines.
• Willingness to travel as required for client engagements.

Roles & Responsibilities:

• Responsible to create concept designs for sales proposal and as well as detail design for confirmed projects;
• Ability in selecting the right components, design of fabrication items as well as working with vendors/sub-con for assigned projects;
• Responsible for planning and executing strategies for completing projects on time and also managing the projects’ budget;
• Exhibit a level of creativity and ingenuity, as well as problem solving skills, to provide reliable, cost-effective solutions to design issues and attend to customers’ enquiries;
• Working with respective project engineer and assembly team on project schedule management, budget management, as well as customer’s review/discussion.

Job Requirements:

• Minimum of 3 years relevant experience in related process manufacturing
• Degree in Mechanical Engineering
• Working knowledge of high-level communication protocols and troubleshooting skill
• Good analytical and planning skills
• Able to work under very tight project timeline
• Independent and good team player
• Willingness to travel overseas, as required

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

We’re seeking an energetic and motivated Customer Service/ Account Manager to join our dynamic team.

In this role, you’ll be responsible for managing client accounts, building and maintaining strong relationships, and ensuring exceptional service. If you're passionate about connecting with clients, thrive in a fun work environment, and have a proactive attitude, we'd love to meet you!

Job Descriptions:-

• Account management - Servicing customers to conduct product installation, training, maintenance, and troubleshooting
• Maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Job Requirements:-

• Diploma/Bachelor's degree from recognized institutes
• Preferably with 1-2 years of experience in customer service/ client servicing/ account management or similar capacity
• Non-experience candidates are welcome to apply as training will be provided
• Comfortable with travelling for client visiting (for deployment, training purposes)
• Result-oriented and able to work under pressure
• A good team player with roll-up-sleeves attitude
• Good communication and presentation skills
• Able to start work immediately or within short notice is highly preferred!

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button.

We regret only shortlisted candidates will be notified. Thanks for applying!

• Chair meetings with customers and any contractors, prepare meeting minutes
• Plan, monitor and control operations activities
• Follow up on open tickets with product principals

Requirements

• Minimum Diploma in IT related
• Minimum ITIL Foundation
• Any technical certification is advantages

Experience

• Minimum 5 years working experience
• 3-5 year of managing IT Operations
• Familiar with general IT Infrastructure management
• Familiar with IT Service Management Processes

• 5 days, 8.30 am-6pm
• Salary: $2500 -$5000 (Basic) + Commission + Transport allowance
• Location: Geylang

Company profile:

A beverage and dessert company specializing in serving the best soy-based products in Singapore.

Job scope:

• Responsible for driving sales growth within the hotel, restaurant, and catering sectors.
• Sale of Fresh soy milk, Granola bars, Soy Ice Cream, and other range of products in the company

Requirements:

• Diploma in Business or a related field is a plus.
• Proven experience in sales within the HoReCa sector.
• Strong understanding of the HoReCa market, including industry trends and client needs.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• 5.5 days 44 hours per week, 8am-5pm/ 9am-6pm/ 11pm-5am/ 5pm-2am (can choose shift)
• Salary: Basic $1800 -$1900 + $100 allowance + OT, gross around $2600
• Location: Aljunied

Job Summary:
As a member of the Bakery Production Crew, you will play a vital role in the production of high-quality baked goods. You will work collaboratively with the team to ensure efficient operations, maintain cleanliness, and uphold the highest standards of food safety and quality.

Key Responsibilities:

Baking and Preparation:

• Assist in the preparation and baking of a variety of goods including pastries and cookies.
• Follow recipes accurately and consistently to ensure product quality.

Equipment Operation:

• Operate baking equipment such as mixers and ovens safely and effectively.
• Maintain equipment cleanliness and report any malfunctions to the supervisor.

Quality Control:

• Inspect ingredients and finished products for quality and freshness.
• Ensure that all products meet company standards before they are packaged or displayed.

Inventory Management:

• Assist in inventory management, including tracking supplies and ingredients.
• Help with receiving and storing deliveries.

Team Collaboration:

• Work closely with other team members to meet production goals.
• Participate in training and development opportunities as needed.

Sanitation and Safety:

• Maintain a clean and organized workspace, adhering to health and safety regulations.
• Follow proper food handling procedures to ensure product safety.

Requirements:

• Previous experience in a bakery or food production environment is required.
• Basic understanding of baking procedure

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Production Day Supervisor

• Working hours: 5-days (Mon to Fri) / 8 am to 4.30pm
• Location: Jurong Island (Company transport provided near Jurong
• East MRT)
• Salary Range: $4500 - $6000

Process Summary:

The Production Day Supervisor is responsible for monitoring the production process of the EVAL Manufacturing site, which will be launched in second half of 2026, and makes any necessary process changes to maintain the production operation safely and stably. Production Day Supervisor supports process transition and shutdown work planning with maintenance team. Updating and maintaining all standard operating procedures (SOP), training manual for the production department is also the task of Production Day Supervisor. The Production Day Supervisor reports to the Production Manager. Until the startup of EVAL production line, training and learning opportunity of EVAL production technology is provided by experienced members in company. The Production Day Supervisor is responsible for issuing SOP of new EVAL site and training new employees to achieve safe and stable commissioning and startup of new EVAL plant.

Responsibilities:

• Be competent in actual plant operation, and support and assist the shift supervisors and production technicians in the production of EVOH.
• Monitor and maintain utility supply system operation.
• Arrange disposal of waste products with authorized waste handling companies.
• Control raw materials inventories
• Prepare equipment for maintenance and commissioning of equipment.
• Work with Maintenance Department on Transition and shutdown maintenance planning
• Review and update all standard operating procedures, training manual and conduct classroom and on the job training for process technicians.
• Lead safety activities for PPE, 5S, KY and other safety exercise for technicians.
• Support the orientation, training and supervision and evaluation of newly employed and existing production personnel according to the Total Company Training Plan and production demands.
• Manage the training of production technicians to achieve the standards required of HSEQ policy and its compliance system i.e. ISO 9001, ISO 14001 and SS 651.
• Participate in continual and process improvement.

Requirements:

• Minimum 10 years polymer or petrochemical plant experience
• Ability to lead people in a supervision or lead role.
• Exceptional knowledge and application of all safety rules and safety processes required in a chemical plant.
• Experience in the operation of chemical plant equipment (such as distillation columns, heat exchangers, pumps, instrumentation systems, extruders, and continuous stirred tank reactors)
• Experience in the operation of utility supply equipment (such as cooling tower, air compressor, chiller unit, RO unit, etc.)
• Experience in waste management systems

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Talent Acquisition cum Payroll Executive | 5 Days | Up to $3.5k | Geylang

• 5 days, 8.30 am-6pm
• Salary: $3200 -$3500
• Location: Geylang,Company will be moving to Woodlands Senoko in 2026

Job scope:

Singapore branch

• Recruitment activities
• Post vacancies at Fast Job, Jobstreet, Facebook, XHS.
• Will post vacancies at more job portals (Grabjobs/ Staffie/SMS24/7/Telegram/Carousell)
• Liaise with WSG, E2i, SAF regarding their job fairs in F&B sector.
• Liaise with school eg: ITE (recruit through 3 categories- work-study diploma, career talk, post vacancies at their job portal) / At Sunrise Chef Academy/ Ingeus (WSG Outsource Recruitment Partner)
• Prepare Recruitment calendar
• Reply whatsapp messages and call candidates using company recruitment phone
• Screen and assign suitable candidates to AMs/OM. (Assign according to the Google Sheet- Vacancies)
• Contact selected candidates, arrange orientation, training, start working date and register Food Hygiene Course for new join
• Planning for Recruitment Roadshow (Location, Date&Time, Things to prepare before roadshow, Prepare & print A3 Poster, Prepare flyers)
• Arrange interview (eg: Area Manager)
• Ad-hoc duties
• Cover Reception (Receive and transfer calls, receive parcel, collect and distribute letters)
• Apply Work passes

Malaysia branch

• Recruitment activities (Post vacancies at Fast Job, Jobstreet; Prepare LOA)
• Handle payroll
• Key in new join’s profile, resignees’ details, update worker’s salary package (if any)
• Check workers’ working schedule and OT
• Prepare headcount balancing, new join & resignee excel sheet
• Process payroll
• Prepare statutory payment

Requirements:

• At least Diploma in HR management or relevant studies
• With talent acquisition and payroll experience
• Proficient in Ms Excel for keying data

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant

Service Installer | Up to $2.4k | 5.5 Days | Potong Pasir

Working Days & Hours: Mon - Fri: 8.45am to 5.30pm / Sat: 9am to 1pm
Office Location: Genting Road,
Work Location: Islandwide base on order [ Company Van provided ]
Salary: $1,800 - $2,400 + Commission / Incentive ($800 - $1,000)

Responsibilities:

• Perform installation of ceiling / ventilation / wall fans
• Perform repairs and maintenance
• Assemble of general fans when requested on-site
• Perform troubleshooting and repairs of faulty parts
• Any other adhoc duties when required

Requirement:

• Possess with class 3 driving license
• At least 1 year of relevant experience
• Possess with any technical certificate is preferred

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant

Position: MIS Executive (Management Information Systems)

• Location : Tai Seng
• Working Days : Monday - Friday
• Working Hours: 9am-6pm
• Salary : $3,500 - $4,000

Requirement

• Minimum diploma in Engineering (Computer/Telecommunication), Computer Science, Information Technology, or a related discipline
• Proficient in MS Office Full Suite including NAV ERP and Office 365, Windows server setting up, MySQL, IT Domain knowledge.
• Knowledge of F&B or Retail business IT workflow and ERP system interface.
• Prior project experience related to IOT tools on F&B Manufacturing & Distribution would be advantageous.
• Experience in Enterprise Resource Planning implementation and maintenance.

Roles & Responsibilities

IT Shared Services Support

• Provide end-user support for system functional, operational and technical basis; assist in troubleshooting, testing and maintenance.
• Manage timely updates, patching, system housekeeping, and backups.
• Research, identify, and support the implementation of new technologies.
• Configure, install, and support software and business applications in Windows environments.
• Conduct 1st and 2nd level troubleshooting and application setup for business units.

Business Function & ERP Support

• Maintain and provide end-user support for management and hospitality systems, including ERP, CRM, POS, and network equipment.
• Oversee day-to-day operations of Microsoft Dynamics Business Central for seamless performance.
• Configure and optimize Microsoft applications, including SharePoint, Business Central, and Office 365.
• Train users on Business Central for effective system usage and role proficiency.
• Customize Business Central reports, dashboards, and interfaces to align with business needs.

Database Management and Reporting:

• Maintain and optimize databases; manage data collection and reporting in Business Central to keep information accurate and accessible.
• Integration Management: Coordinate integrations between Business Central and other systems (POS, CRM) to enable seamless data flow for financial reporting and timely insights.
• Inventory Management: Track and manage inventory in Business Central, collaborating with F&B outlets to prevent shortages or overstock and ensure proper bill of material setup.
• Security and Compliance: Ensure data integrity, security, and compliance within Business Central.
• Data Migration and Updates: Oversee data migration and updates during system upgrades or transitions from legacy systems.
• System Upgrades and Testing: Manage system upgrades, test functionalities, and maintain the latest version with minimal disruptions.

Project Implementation Support:

• Manage User Acceptance Testing (UAT), user training with vendors, stakeholders, and end users, track application issues and upgrades closely.
• Maintain IT project training documentation and user guides.
  
  

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Customer Service Assistant

• Location: Bencoolen
• Working hours: Mon to Fri, 8.30am to 5:00pm
• Salary range: $2500 - $2800 + $80 Handphone Allowance + Contract Completion Bonus

Requirements:

• ITE/Diploma holder with 1-2 years relevant experience
• With relevant customer service & admin experience
• This is a 1 year 6 months contract role, with opportunity to convert to permanent.

Responsibilities:

• Liaising and co-coordinating with customers on sales orders and enquiries
• Invoicing, P/O and D/O, purchasing / receiving
• Order processing
• Administration duties
• Supply chain management duties (back up)

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Position: Temporary Finance / Admin Staff
• Work Under Education (Student Care) Department
• Immediate till End Feb 2025
• 5 Work Days, (Mon-Fri)
• Office is Nearby Dhoby Ghaut MRT, Singapore
• Salary: $12 - $15 Per Hour

Job Scope:

1. Administrative support
2. Net Asset Value (NAV) update for new student enrolments in student care and kindergarten care centers, this involves creation of master cards.
3. NAV update for promotion of existing students to next level
4. Review and processing of GIRO application forms for new students.
5. Require committing until end February 2025, monthly paid salary.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Ship Repair Supervisor

• Location: Penjuru lane ( Transport provided at Jurong East)
• Monday to Friday: 8:00 AM – 5:00 PM
• Saturday: 8:00 AM – 12:00 PM
• Salary: $2,700 - $3,500

Job Responsibilities:

• To fulfil ship repair jobs afloat or shipyard
• Carrying out maintenance, service and repair of all mechanical equipment (Diesel Engines, pumps, gearboxes, couplings, alternators, hydraulic system, deck machinery etc) on board all vessels as assigned.
• Troubleshooting all the mechanical equipment on board vessels.
• Jobs involved engine equipment removal, reinstallation, servicing, repair and reconditioning, commissioning activity.
• Ensure adequate maintenance of tools, equipment and cleanliness in the workshop.
• Managing team and delivering ship / shipyard schedule required.
• Carrying out any retrofit job for new equipment installation on board vessels.
• VSCC meeting, permit to work system, and trade certificates are required
• Managing of workforce and job, writing job completion report, submitting cost evaluation, liaise with owners representative, and always have to follow company SOP.
• Any other duties as assigned by ship repair manager and management.

Job Requirements:

• Diploma/Certificate in Marine Engineering or equivalent.
• At least 3 years relevant working experience.
• Able to read drawings and write service reports.

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279