We are hiring HR Assistants

Job Scope:

• Provide administrative support to the HR Executive
• Handle recruitment issues
• To send resumes

Job Requirements:

• Minimum GCE ‘A’ Levels/Diploma
• Proficient in MS Office
• Possess good communication and interpersonal skills

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

JOB SUMMARY

Work closely with the Duty Managers (DM) to ensure daily operations in Front Office are run smoothly. Ensure all the areas in Front Office are covered by sufficient manpower at all times. Assist to oversee and train all Front Office associates to ensure consistency of service rendered to all guests.

JOB DESCRIPTION

• Monitor room assignments to ensure all guest requests are met or provide guests with an alternative if unable to meet requests.
• Master all duties and responsibilities of a Guest Relations Agent and provide guidance and supervision while on shift.
• Check and ensure that all tasks stated on the associate’s daily operation checklists are completed before the end of each shift (Applies for all sections and including printing of reports required).
• Handle all guest requests and complaints and take ownership of guests’ feedback. Correspond with guest.
• Ensure key packets for guest are properly packed according to the hotel’s standard and room assignment is in accordance to guest requests and preferences.
• Assist to handle overbooked situations with Duty Managers/AFOM/FOM.
• Handle night audit duties, Opera interface and liaising with Opera support when shut down is required.
• Know all hotel emergency procedures at all times, including and not limited to, systems contingency report, hotel’s business continuity plan, hotel’s contingency plan, and to be available to assist guests.
• Log daily incidents (where applicable) and be aware of any general liability issues and if unclear, to check with Duty Managers, before any actions taken.
• Ensure all areas under the Front Office’s jurisdiction are cleaned at all times. (Including but not limited to the hotel lobby, back office, Concierge storage).
• Ensure hotel’s properties, department’s equipment are handled with care by all associates and used according to proper procedures at all times. Monitor guests’ supplies and office supplies, and requisite through the necessary hotel platform in a timely manner.
• Ensure hotel’s properties, department’s equipment are handled with care by all associates and used according to proper procedures at all times. Monitor guests’ supplies and office supplies, and requisite through the necessary hotel platform in a timely manner.
• Assist to prepare and conduct 15 minutes training for all Front Office Associates.
• Maintain effective service in line with the Hotel’s Corporate Image:

- Company’s Grooming Standard

- Standard Operating Procedures

- Departmental Policies

- Corporate Policies

• Cash/Bank Handling

- Process all payment methods in accordance with Accounting procedures and
policies.

- Follow property control audit standards and cash handling procedures (e.g., blind drops).

- Count bank at end of shift, complete designated cashier reports, resolve any
discrepancies, drop off receipts, and secure bank.

- Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

- Transport bank to/from assigned workstation, following security procedures.

- Set up and organize cashier workstation with designated supplies, forms, and
resource materials; and maintain cleanliness of workstation at all times.

• To ensure and follow established procedures and compliance as per LSOP guidelines.
• Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• At least 2 year(s) of working experience in the related field is required for this position.
• Great communication & presentation skills.
• Proficient in problem-solving & follow-up skills.
• Customer-oriented, well organized & outgoing personality.
• Rotating shift work basis.
• Able to start work within short notice period.

We regret that only shortlisted applicants will be notified.

Monday to Friday 8.00am – 5.45pm

Responsibilities

• Perform SAP system transactions
• Access customer system to process stock adjustment tickets
• Perform daily system inventory reconciliation and investigate root cause
• Compile weekly reports
• Compile and prepare documents for inventory adjustment and scrap
• Support warehouse team to investigate system/IT issues
• Liaise with customer & warehouse admin team

Requirement

• Min. Diploma/ O Level
• Able to commit 1 year
• Has prior experience in Logistic or supply chain
• Has prior knowledge in SAP

If interested, please email your resume to [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

• Welcome guests warmly, ensuring a positive experience.
• Efficiently manage phone calls and inquiries professionally.
• Organize and maintain front desk operations seamlessly.
• Solve customer issues with empathy and promptness.
• Foster a friendly atmosphere for optimal guest satisfaction.

Requirements:

• Minimum 2 years of customer service experience.
• Customer-service oriented.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Position Overview

We are seeking an experienced Compliance Officer to oversee and ensure adherence to regulatory requirements, policies, and procedures in accordance with MAS guidelines. The ideal candidate will have a strong understanding of futures trading, and leverage FX, along with a keen eye for detail and a proactive approach to compliance matters.

Key Responsibilities

• Regulatory Compliance: Ensure full compliance with MAS regulations, rules, and guidelines pertaining to capital markets products.

• Policy Implementation: Develop, review, and implement compliance policies, procedures, and controls to mitigate risks and ensure adherence to regulatory standards.

• Monitoring and Reporting: Conduct regular monitoring, surveillance, and audits to identify and address any compliance issues or potential risks.

• Training and Education: Provide compliance training to staff members on relevant regulatory requirements and updates.

• Internal Advisory: Serve as a key point of contact for internal queries related to compliance matters, offering guidance and support to various departments.

• External Communication: Interface with regulatory authorities and external auditors as necessary, ensuring timely and accurate responses to inquiries and reporting requirements.

• Risk Assessment: Conduct risk assessments and assist in the development of risk management strategies to maintain a robust compliance framework.

• Stay Updated: Keep abreast of regulatory changes, industry trends, and best practices to ensure the firm's compliance practices remain up-to-date and effective.

Qualifications and Skills:

• Bachelor’s degree in Finance, Law, Business Administration, or related field. Advanced degrees or certifications (e.g., CAMS, ICA Diploma in Compliance, etc.) is a plus.

• Minimum of 5-8 years of experience in compliance within the financial services industry, specifically in MAS-regulated entities dealing with futures and leverage FX.

• Comprehensive knowledge of MAS regulations, guidelines, and best practices related to capital markets, futures, and leverage FX.

• Strong analytical skills and attention to detail with the ability to interpret and apply regulatory requirements effectively.

• Excellent communication and interpersonal skills to interact with various stakeholders, both internally and externally.

• Proven ability to work independently, prioritize tasks, and handle multiple projects simultaneously.

• Ethical conduct and integrity, maintaining confidentiality and professionalism in all matters.

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Excellent communication and interpersonal skills
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for [email protected]

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

We regret that only shortlisted candidates will be contacted.

Job Responsibilities:

• Managing recruitment and selection as well as internship programs to meet the organization’s manpower needs.
• Planning and coordination of company events and managing employee welfare and wellness program.
• Primary contact for payroll execution and overseas manpower administration.
• Ensure that the organization remains compliant on all legislative manpower law.
• Support in building up relevant HR framework and policies for the organization.
• Support build-up for a strategic performance management framework, tied to organizational goals and objectives.
• Rewards system to recognize individual and/or company performance.
• Tie in performance management system to gaps analysis and linking it to the learning and development framework.
• In-charge of the preparation of Letter of Offers and Employment Contracts for new joiners.
• Maintaining master list of all employees.
• Maintenance of personnel-related files and records such as P-files and timesheets.
• Assist in the onboarding of new hires and off-boarding/ clearance for resignees, including conducting exit interviews.
• Working hours are from 9pm to 5am

Job Requirements:

• Degree in Human Resource Management, Business Management or any related discipline.
• Strong interpersonal skills with key decision makers as well as across the various levels of employees.
• Good business and people acumen with the ability to frame HR initiatives and expertise in a business context.
• Strong written and verbal communication skill; ability to present, persuade, influence, and shift perspective as needed.
• Ability to effectively build relationships across all levels by establishing trust and credibility.
• Able to work independently.
• Travelling to Thailand, Vietnam and Korean is required

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Excellent communication and interpersonal skills
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

We regret that only shortlisted candidates will be contacted.

Our client is a well-established financial institution that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Ensure compliance with KYC regulations and procedures.
• Manage the onboarding process for new corporate clients.
• Maintain accurate records and collaborate with cross-functional teams to streamline the onboarding process.
• Proactively identify and address any KYC related issues to ensure a seamless and compliant customer onboarding experience.

skills and experience required

• At least 2 years of experience in KYC onboarding operations.
• Strong problem-solving skills, with the ability to prioritize and manage multiple tasks effectively.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

• Purchase of raw materials, packaging materials etc to give full support to Production without disrupting production.

• Purchase of office equipment and supplies

• Set up an efficient and reliable purchasing system.

• Sourcing for honest and reliable supplies to establish long term business relationships.

• Reviewing of company’s purchasing requirements regularly

• Inventory control and management

• To liaise and negotiate with suppliers for best deal

• Prepare Budget and price control.

• Warehouse operations (raw materials)

• Willing to work outdoor for raw material receiving & require to drive forklift occasionally.

• Providing general administrative and quality management support.

• Follow QESH-MS Work Procedures and SOP.

Job Requirement

• ITE, N-Level, O level or Diploma in Logistic and Supply chain management or equivalent

• Familiar with SAP system will be highly advantageous

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to [email protected]

Consultant: Tan Ming Hui, Magdelene (R21101623)

Recruit Express Pte Ltd (99C4599)

Job Responsibilities:

1. Minimum 12 months of call center environment

2. Education background: Minimum O Level and above

3. Multitask – Logging tickets, checking KBs while on the call

4. First call resolution expertise to close the call at CSO level.

5. Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre / Service Desk agents are preferred.

6. Fast paced environment (gauge the number of calls handle per day, if more than 50, then proceed to propose)

Job Requirements:
1. Vaccination Requirement: Yes
2. Work Location: Suntec Tower 2, Level 25
3. Comfortable with rotational shift and night shift
4. 44 hours per week (5.5 days of work)

Saghana Sithara | Registration Number: R1550224

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Assist in supporting stakeholders on the full spectrum of HR functions
• Provide advice on HR policies and procedures including but not limited to the following areas - employment legislation, talent management, performance management, recruitment, manpower planning, rewards strategies and employee engagement
• Partner HR Centre of Excellence in the delivery of all HR initiatives such as manpower planning and projection, budget planning, employee engagement surveys, people development programs, change management plans, performance management etc.
• Provide advice to stakeholders on policy changes, collaborate with senior leaders and functional HR Centre of Excellence in the delivery of all HR initiatives such as manpower planning , budget planning, employee engagement surveys, people development programs, change management plans, performance management etc.
• Supports the assigned unit in HR operations such as:

o work closely with Shared Services team on the search for talents and appointment/re-appointment/re-employment of staff on a timely basis

o support onboarding and offboarding matters

o plan and manage Promotion and Tenure

Requirements:

• Degree with at least 4-6 years of relevant working experience in the Human Resources function
• Good Knowledge of Employment Act and Labour Laws
• Excellent communications and interpersonal skills with strong ability to engage and influence stakeholders at various levels
• Demonstrates flexibility and adaptability according to changing needs and priorities
• Collaborative and is comfortable working in a matrix structure with multiple priorities
• Resourceful and possess strong initiative to drive changes
• Ability to work independently as well as be active team members within and across the HR team.

To apply, please email to [email protected]

Linus Yeo Yong Boon

CEI No: R1104497

EA License No: 99C4599

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Our client is a well-established financial institution that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Monitor and analyze customer transactions for unusual or suspicious activity.
• Conduct investigations into flagged transactions, analyzing customer account activity and associated documentation.
• Assist in the development, implementation, and maintenance of AML policies and procedures.
• Collaborate with other departments, such as risk management, legal and internal audit, to address AML-related issues and concerns.
• Maintain accurate and organized records of AML activities, investigations, and reports.
• Stay updated on changes in AML laws and regulations and ensure the bank's policies are in compliance.

skills and experience required

• Bachelor's degree in Finance / Banking / Business Studies.
• At least 1 year of compliance experience within the financial industry.
• Good knowledge of laws, regulations and industry best practices.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Join our team as a Part-Time Customer Service Representative! We need someone friendly and detail-oriented to assist customers with inquiries. If you enjoy helping people and thrive in a dynamic gym & studio environment, we'd love to hear from you!

• Answer customer inquiries via phone, whatapps, email, or in-person.
• Resolve issues and ensure customer satisfaction.
• Stay informed about our class schedule and provide recommendations.
• Good communication and problem-solving skills.
• Basic computer skills.
• Flexible part-time hours, including evenings and weekends if needed.

Responsibilities:

• Process payment from FirstGen Insurance system for claims, commission, refund premium and reinsurance settlement including system input entries
• Process payment from PeopleSoft accounting system for expenses including system input entries
• Process payment from the corporate banking platform including system input entries
• Ensure all payment are proper approved according to company policy and delegate authority limit
• Handle payment cancellation/stop payment, if any
• Petty Cash Handling
• Input Journal on AP/AR expense related entries in financial system
• Upload journal for FirstGen data into PeopleSoft
• Download daily bank statement, debit and credit advice from corporate banking platform
• Assist Manager in Cash Management and Treasury
• Update and monitor daily cash flow to ensure fund are sufficient for daily claims payment and operating expenses
• Estimate cash position by reserving fund for unpresented cheque, large claims, large expense payment and inform CFOO/Manager for excess fund transferring to time deposit or investment
• Perform monthly Bank Reconciliation
• Maintain fixed assets register and prepare depreciation journal
• Prepare Monthly Expense Analysis Report
• Analyse and monitor variances actual spending against last year and budget to detect any unusual spending
• Assist in quarterly GST computation
• Audit File Schedules
• Any other tasks that may be assigned

Requirements:

• Minmum Diploma in Accountancy
• Good to have prior account payable internship experience
• Proficient in MS Word and Excel

Interested applicant, kindly send your detailed resume to [email protected]

CEI no.: Jerlin Aw Bi Zhi (R1218675)

Recruit Express Pte Ltd

EA Licence no.: 99C4599

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

• Engage Business on HR matters including manpower planning, budgeting, performance discussions and staff issues.
• Work with Business on manpower planning and structural changes during financial year.
• Review and plan manpower requirements and HR-related costs during the annual budgeting cycle
• Engage Business on staff issues pertaining to confirmation and performance reviews, grievance and exit management.
• Participate and value-add in performance management discussions with Business.
• Provide corresponding analysis and projections vis-a-vis HR reporting metrics
• Manage the end-to-end recruitment process to maintain staffing level to meet business needs.
• Manage recruitment process from attraction, selection, interview and appointment to maintain the staffing level for different level of hires. This includes working with different organizations on the secondment of key personnel to the division(s)
• Support in day-to-day HR operations including but not limited to on-boarding, confirmation, off-boarding.
• Address and provide advice to Business and staff on HR related queries and issues.
• Work with HRP Support team on HR administration and operational matters such as the processing of on/off boarding, transfers and staff confirmation.
• Conduct regular policy and process reviews across various spectrums of HR, where applicable; and where required, work with colleagues in their areas of expertise.
• Build and foster a culture of employee engagement to reinforce the organization’s business strategies and culture for continuous growth and improvement.

Requirements:

• Degree in Business or related field.
• Minimum of 6 years of relevant experience
• Able to start work immediately or on short notice

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Our client has a strong presence in Southeast Asia, offering a range of banking services to meet the needs of individuals and businesses in Singapore.

about the job

• Assist in the preparation, verification and processing of trade finance documents such as letters of credit, bills of exchange and other related documents.
• Monitor and track trade finance transactions throughout the entire process, from initiation to completion.
• Collaborate with internal teams to address any discrepancies or issues that may arise during the transaction lifecycle.
• Maintain accurate records of trade finance transactions, ensuring proper documentation and filing.
• Ensure that all documentation complies with regulatory requirements and internal policies.

skills and experience required

• Bachelor’s degree in Finance, International Business, or a related field.
• Minimum 1 year of experience in Trade Finance Operations in a Bank / Financial Institution.
• Knowledge of relevant trade finance regulations and compliance standards.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

• Warmly greet and assist customers with a friendly attitude
• Manage phone calls efficiently, ensuring accurate charging for services
• Serve as the first point of contact for customer support inquiries
• Collect precise customer information and update records as needed
• Log all calls, compliments, and complaints in the CRM system promptly
• Efficiently schedule appointments across all service centers, offering mobility services to customers

Requirements:

• Minimum A Level/Diploma holder
• Keen interest in Customer Service

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous