CFS is seeking a highly motivated and organised individual to join CAP as an Assistant Director in an important and exciting role that offers hands-on opportunities to develop, implement and manage collective giving and philanthropic advisory programmes to meet evolving community needs in Singapore. The candidate will be a key member of the CAP team with a responsibility to oversee the efficient and effective running of CAP programmes, and provide direction and guidance to project teams.

The ideal candidate should have a proven track record in driving collective giving/philanthropic initiatives, with in-depth domain knowledge in one or more of the following areas – environment/sustainability, issues affecting lower-income families, education, skills training, employment-support, health and care. He/she should also have a data-driven understanding of effective and innovative giving strategies in any of the areas identified above.

If you are a dynamic leader with a commitment to advancing social and environmental causes through strategic giving, we encourage you to apply. Join us in making a lasting difference in Singapore.

Key Responsibilities:

· Proactively exercise creativity, foresight, and judgment in planning and delivering CAP collective giving programmes and bespoke philanthropy advisory services in a variety of philanthropic domains.This includes developing and implementing strategies, action plans and programmes to promote effective philanthropy in Singapore.

· Provide independent leadership on complex assignments and be able to guide 1-2 team members

· Uphold business and operational excellence at the Centre; manage budgets and monitor progress on KPIs.

· Develop a thorough knowledge of team’s needs to provide proactive, efficient, and expedient resources and support towards the collective growth of the team

· Oversee the end-to-end grantmaking process for new collective giving programmes and community impact funds

· Stay informed about emerging trends/needs, research and innovations in the fields of sustainability and social impact to continuously build pipeline of philanthropic opportunities and evaluate effectiveness of existing funds.

Qualifications/Skills:

· Masters-level qualifications in business, social sciences, public policy/health preferred

· Domain knowledge/expertise on one or more of the following sectors will be a definite advantage – environment/sustainability, economic, social, health and care needs and the philanthropic sector

· Strong communication, writing and interpersonal skills, with the ability to engage a range of audiences, stakeholders, funders and partners

· Ability to work under own initiative with a proactive approach to problem solving.

· Proficiency in budgeting and financial management, with the ability to develop and manage budgets for philanthropic initiatives and ensure compliance with relevant regulations and reporting requirements.

· Able to strive in a fast-paced and dynamic environment as an independent contributor with limited resources.

· Ability to write and present clear and concise reports independently.

· Proficient in Microsoft Office applications (such as PowerPoint and Excel)

· Core competencies in grantmaking and grant management

· Manage, lead and motivate teams, prioritize tasks, and delegate responsibilities effectively to achieve organizational goals.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Responsible for all General Human Resource matters
• Involved in designing and creating learning resources, training materials and e-contents
• Market information search and data/report compilation
• In charge of ensuring smooth day to day business operations
• Handle General Administrative Duties
• Provide support to the various departments
• Assist in internal talent acquisition and recruitment related duties
• Any other ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma /Degree
• Good in Microsoft Excel
• Able to cope in a fast-moving environment and work independently under minimal supervision
• Meticulous, highly organized and able to multi-task

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

· At least 10 years experience · Willing to wo· At least 10 years experience
· Willing to work on holidays / work on shifts / change of shift
· Able to stand/work for long hours



1 COOK FOOD IN A TIMELY MANNER

2 SET UP THE KITCHEN WITH COOKING EQUIPMENT, LIKE KNIVES, PANS AND FOOD SCALES

3 STUDY EACH RECIPE AND GATHERING ALL NECESSARY INGREDIENTS

4 WORK TOGETHER WITH KITCHEN STAFF AND DELEGATE TASKS RELATED TO MEAL PREP, COOKING AND DELIVERING FOOD TO DINERS IN A TIMELY FASHION

5 FOLLOW THE BUDGET ESTABLISHED BY THE RESTAURANT MANAGER

6 ENSURE SAFETY AND SANITATION PRACTICES IN THE KITCHEN

7 KEEP UP WITH INDUSTRY TRENDS AND CREATE NEW RECIPESrk on holidays / work on shifts / change of shift · Able to stand/work for long hours 1 COOK FOOD IN A TIMELY MANNER 2 SET UP THE KITCHEN WITH COOKING EQUIPMENT, LIKE KNIVES, PANS AND FOOD SCALES 3 STUDY EACH RECIPE AND GATHERING ALL NECESSARY INGREDIENTS 4 WORK TOGETHER WITH KITCHEN STAFF AND DELEGATE TASKS RELATED TO MEAL PREP, COOKING AND DELIVERING FOOD TO DINERS IN A TIMELY FASHION 5 FOLLOW THE BUDGET ESTABLISHED BY THE RESTAURANT MANAGER 6 ENSURE SAFETY AND SANITATION PRACTICES IN THE KITCHEN 7 KEEP UP WITH INDUSTRY TRENDS AND CREATE NEW RECIPES

Responsibilities:

• Perform IQAM within the stipulated time-frame and with accuracy
• Perform Kitting, Exchange and supply the consumables within the stipulated time-frame
• Carry out the cycle-count and consumable shelf-life check at the stipulated time frame set
• Perform the train operation by delivering kitting to production cells and collecting finished goods from production

Requirements:

• Min. GCE “O” level
• Experience in a production environment will be an advantage
• Experienced in basic warehouse operations

Other information:

• Working Location: Changi
• Working Hours: Monday - Friday, 9am - 6pm
• Company shuttle bus is provided at designated MRT stations

0.5 Month Completion Bonus

• Focus on Accounts Payable (AP)
• Be responsible for General Ledger (GL) and bookkeeping and ensure accurate entry and compliance with proper accounting procedures.
• Perform daily operations and assist with assigned administrative duties.
• Liaise with auditors for yearly audit requirements and other audit matters.
• Be responsible for Account Payable, including ensuring timely invoice processing and payment, managing AP aging, gatekeeping compliance and governance, etc.
• Be responsible for month-end financial closing and management reporting activities and prepare monthly schedules to support account balance and reconciliation.

Requirements:

• Diploma/Bachelor’s Degree in Accounting or equivalent.
• 1-2 years of experience in Accounting/AP/GL/AR/bookkeeping
• Proficiency in MS Office, SAP experience is a plus

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Support in the monthly stock take of finished goods.
• Process delivery orders and inventory update.

Requirements:

• At least 2 years of warehousing experience
• Possess valid forklift licence.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• In charge of supporting the Purchasing Manager in carrying out the daily procurement procedures.
• Complete Goods Receipt following the purchase order and send it to Finance for supplier payment.

Requirements:

• Diploma and above.
• At least 1 year of relevant experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Responsibilities :

- Handling the settlement of all Private Banking products, including equities, bonds, mutual funds, structured products, structured deposits and lombard loan processing etc.

-Familier with the processing of corporate action and manage custodian reconciliation .

- Open deposit account of PB clients and check related documents.

- Cover of the treasuary settlement operations.

(such as FX, MM , Derivative Products, Futures, DTCC, Clearstream Xact Bond and MAS Bills trade)

- To update and manage the customer review database and perform monthly client statements on a timely basis.

- Provide administrative support to the client action and ensure the daily operations are in compliance with the regulatory and internal requirements.

- Review and ensure operational problems are resolved promptly and satisfactorily.

Job Requirements :

- Minimum a Bachelor’s Degree in Business Administration/Banking and Finance or relevant

Discipline.

- Minimum 5 years’ experience within treasuary and PB settlement operations.

- Familiar with TAP system and SWIFT payment standard format.

- Good team player and demonstrate ability to learn fast and perform well within minimal supervision.

- Proficient in spoken and written English/Chinese to liaise with Chinese speaking headquarter counterparties.

Responsibilities:

• Manage frontline counter tasks - Assist patients/customers, handle billing and cashiering, answer calls, address inquiries, manage patient registration, schedule appointments, and follow up.
• Monitor all tests/investigations ordered for patients.
• Administer patient admission to hospital or day surgery center, including communication with insurance companies, hospitals, and day surgery centers.
• Support doctors in ad-hoc administrative duties.
• Perform splint making (training provided).

Requirements:

• GCE "N" / "O" Level with prior clinic assistant experience preferred.
• Training provided.
• Effective communication and interpersonal skills.
• Positive attitude and strong team player.
• Proactive, capable of multitasking, eager to learn on the job, quick learner.
• Proficiency in all Microsoft Office applications.
• Pleasant demeanor, honesty, and responsibility.

We are seeking a dedicated and proactive Administrative Assistant to join our team on a permanent part-time basis. The successful candidate will provide administrative support and conduct outbound calls to support various business functions. This position offers an excellent opportunity for individuals seeking flexible work arrangements and the ability to contribute to a dynamic team environment.

Working Hours: every Mon - Fri morning, 9am - 1pm OR afternoon, 2pm-6pm

Key Responsibilities

Outbound Calling:

• Conduct outbound calls to clients, customers, and stakeholders based on provided scripts or guidelines.
• Provide information, answer inquiries, and address concerns in a professional and courteous manner.
• Document call outcomes and update relevant databases or CRM systems accurately.

Appointment Scheduling:

• Coordinate schedules and appointments for clients using digital calendars or scheduling software.
• Follow up with clients to confirm appointments and provide necessary reminders.

Others:

• Assist with general administrative tasks, including data entry, filing, and document management.
• Organize and maintain electronic files and records.
• Prepare correspondence and reports as needed.

Qualifications:

• Diploma, Nitec or equivalent; additional certification or coursework in office administration or customer service is a plus.
• Proven experience in an administrative role, customer service, or call center environment preferred.
• Excellent verbal and written communication skills, with a professional and friendly phone manner.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM software or databases.
• Ability to work independently with minimal supervision and as part of a team.
• Flexibility and willingness to adapt to changing priorities based on business needs

By submitting your application, you grant consent to Fullerton Health and affiliates to utilize your information to assess job suitability and be considered for other suitable positions.

Role:

HSBC Alternatives is the alternative investment arm of HSBC Asset Management, investing globally in a wide spectrum of alternatives asset classes which include private market funds, hedge funds, real assets (direct real estate and energy transition infrastructure equity) , infrastructure and private debts, venture capital, with an AUM of ~$64 billion and ~300 staff across 10 offices (inc. London, New York, Dusseldorf, Hong Kong and Singapore).

The Alternative Investments Operations Team is responsible for the global investment operations function comprises portfolio transaction services, core investment support and control to enable investment decisions, product/portfolio controllership for all alternative investment products of HSBC Alternatives. The team operates from centres of excellence in London, Bangalore, and Singapore.

Part of the Alternatives Operations Team, The Alternative Senior Associate– Venture Capital (VC) will support directly the Operations Director – HSBC Alternatives and will support the operation design & Delivery on VC and the setup of the new Operating Model of the VC capital Fund.

• Key responsibilities include:
• Designing and setting up new operating model related to Venture Capital funds across Alternatives investment capabilities in close collaboration with Product, Investment functions as well as Investment Operations capabilities leads across alternatives investment products until full portfolio onboarding.
• Attend the product working group and follow-up on operational activities and actions for the funds.
• Support the investment operations activities for the launch of Venture Capital Fund and setup a task list and planner for the BAU activities.
• · Engaging with the required stakeholders in Asia and Europe, internally and externally until full operational readiness
• Contributing actively and on a continuous basis to end-to end process mapping in close engagement with functional architecture team, 1st line of Defence risk and controls and 2nd Line of Defence to get guidance, support and assurance in the review of the output.
• Support with setting up the process documents for various activities within Venture Capital fund

To be successful in the role, you should meet the following requirements:

• Degree qualification, preferably in Finance
• Professional certifications (i.e. CAIA, CFA, ACA, FRM, CMA…) and Experience in alternatives investments products are distinct advantages
• Working experience exposed to products (funds and mandates) from any European or any other local regulations like Hong Kong or Singapore, cross borders taxations and capital structure
• Strong experience managing operational risk in a changing environment
• Must show ability to communicate clearly on complex and diverse subjects and to maintain a high level of professionalism when dealing with clients, investors and colleagues
• Must possess effective project management, organisational and interpersonal skills with proven ability to work to deadlines in an efficient and accurate manner
• Experience dealing with outsourced service providers
• Commercially focus and client-centric
• · Ability to understand and consolidate diverse and complex business information to translate into actions and propose operational and pragmatic solutions
• Demonstrate collaborative and supportive working relationship with the other business departments and functions
• Fluency in English; other languages are an advantage

⚠Temp Admin Assistant, $2,000 per month, START ASAP! ⚠

Responsibilities:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in business oriented matters
• Perform vendor negotiation activities for business needs
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Bachelor Degree in Accountancy or equivalent.
• Handle full set of accounts.
• Responsible for daily finance operations such as AR, AP, payments, receipts etc.
• Prepare monthly disbursements, bank reconciliation, GST submission etc
• Ensure timely & accurate month end closing and financial reporting to Management.
• Proficiency in MS Office and Accounting Software (ABSS)
• Maintain good documentation and filing system.
• Coordinate with auditors on audit matters for year-end audit and financial reports.
• Good communication skills for both written and spoken English
• Positive can-do attitude, courteous, friendly and responsible.

My client is a MNC company known in the high end performance equipment for foreign materials contamination detection for the food, plastics, and chemical industries as well as optical sorting machines for the recycling industry for an environmentally friendly circular economy.

• Job Title: Assistant Service Manager (Permanent Postion)
• Department: Technical
• Working Schedule : 5 days, Office hour

Key Responsibilities

• Manage after-sales and service team on all technical and service related activities.
• Responsible for Equipment installations pre-commissioning checks and commissioning on sites
• Coordinating field work involving troubleshooting, reporting and resolution of any emergent warranty issues
• Responsible and manage warranty claims and related matters; liaising with HQ on any warranty claims and reports.
• Technical back-up to field service staff to ensure technical queries are attended and settled prompt.
• Ensure completion of service task and submission report/expenses

General Responsibilities

• Provide timely feedback on overall market situation, competition and new business opportunities.
• Prepare quotation for service and spare parts enquiries
• Customer relationship management
• Identifying training needs for service engineers and distributors’ engineers. Provide technical training for customers and staff

Qualification and Requirements

• Engineering Degree or Diploma in Engineering or Automation
• Min. 5 years relevant experience in servicing of equipment (electrical/electronic/mechanical)
• Strong analytical ability. Able to create and understand basic pricing and financial analysis.
• Demonstrate good skills and ability in technical trouble shooting
• Possess Class 3 driving
• Able to handle Chinese and dialect speaking customers.

Next Step

• Interested applicants may email your resume to [email protected] with your latest updated resume
• Only shortlisted candidates will be contacted

Job Descriptions:

• Manage the importing and receiving processes.
• Capture images of all incoming and outgoing shipments.
• Organize engines and spare parts in designated locations.
• Execute export picking, packing, and verify the accuracy of engine serial numbers and spare parts.
• Conduct quality checks for both incoming and outgoing items.
• Ensure the removal of dust and rust from items.
• Report any non-conformance, including issues with wooden boxes and packaging.
• Handle the stuffing and unstuffing of containers and vehicles.
• Install and dismantle harnesses and couplings.
• Uphold housekeeping standards.
• Ensure containers are cleaned after unstuffing.
• Issue parts to production.
• Conduct daily cycle counts.
• Enforce a first-in, first-out (FIFO) system for spare parts.
• Check imports against the import checklist.

Job Requirements:

• Minimum O Level (Secondary education)
• 2 years of relevant experience
• Forklift license is compulsory

Job Description:

• Manage HQ and Regional training programmes for employees from Singapore and across Asia Pacific offices, including review of materials and nomination of participants.
• Organize and coordinate both face-to-face and online Training programmes, including scheduling, facilities booking, logistics arrangement, invoice processing and budget management.
• Collaborate with the HQ, team and various stakeholders to conduct reviews and track feedback/evaluation of training interventions in order to address employee training needs and skill gaps.
• Oversee training records such as training history, certifications and academic sponsorship and manage upkeep of internal learning systems. Involve in system administration and support.
• Design and administration of SharePoint Online site housing functions such as publication of Training, Course Calendar, Training policies and Training References.
• Involvement in ad-hoc improvement projects and Training support.

Requirements:

• Bachelor's Degree (any fields, preferably Human Resource Management).
• Minimum 2 years of relevant experience.
• Strong written and verbal communication skills.
• Resourceful team player.
• Well-organized with strong time-management skills.
• Driven and able to contribute independently while working together with others.

Additional Information:

• Located in Central (Downtown/Shenton Way Mrt Station)
• Working hours: Office Hours from Monday – Friday, Office hours
• Up to $3500 (Depending on experience)

To help us process your application, please visit www.gmprecruit.com/current-jobs to upload your resume on our website with GMP Job Code: 24066

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

• Responsible for day-to-day admin duties for office management and ensuring smooth operations of the office.
• Organise and process the payment of administrative related invoices and property management expense tracking.
• Liaise with tenants/contractors for facility/property management.
• Facilitate travel arrangements for corporate office staff as required.

Requirements:

• Diploma in Business Administrative or equivalent
• At least 2 years of relevant working experience
• Proficient in MS Office; Word, Excel & PowerPoint
• Outstanding communication and writing skills to communicate with Stakeholders/external parties.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

Responsibilities

Perform sales activities, attend to walk-in customers and assist the customer in selecting and explaining the products for good shopping experience.

Attend to walk-in customers on any watch repair/related enquiries.

Deliver a welcoming and exceptional retail experience by being attentive to customers’ needs, providing assistance/information on products and maintaining an energetic presence in the boutique

Build customer loyalty through good service attitude and excellent after-sales service

Actively create and maintain customer network

Stock take and inventory management

Receive stocks, enter accordingly in the system within stipulated timeline

Stock replenishment

Maintenance of the visual guidelines and housekeeping

Any other ad-hoc duties as assigned

Others

Career development opportunities

Attractive commission and incentives

Requirements

Must have experience in sales, ideally for watches or high-end services

Team player

Roles & Responsibilities:

1. Assist management in developing and strengthening operations processes and workflows.

2. Maintain safety and cleanliness standards set by management.

3. Review day-to-day operations process flow, summarize key results, and provide feedback and improvement plans.

4. Manage customer experience and expectations, attend and resolve customer problems, complaints, and service requests.

5. Network with clients and customers to improve the presence and reputation of the branch and company.

6. Manage service crew duty rosters and performance, and develop training plans to ensure service excellence.

7. Manage inventory and playground equipment.

8. Support the branch manager and work closely with the HR, marketing, and finance departments to fulfil operational needs.

9. Any other tasks as assigned by the supervisor.

Job Requirements:

1. Minimum of 3 years of experience in a similar role, or in hospitality or customer-oriented job in front-line capacity.

2. Experienced in a supervisory role within the childcare, recreational, or entertainment industry is preferred.

3. Excellent communication and interpersonal skills, with the ability to interact effectively with children, parents, and team members.

4. Able to perform shift schedules and commit during peak periods (i.e. School Holiday, Weekends, Public Holiday) with long hours of standing/walking.

5. Able to work independently and effectively under tight deadlines in a fast-paced environment.

6. A good team player with a high level of enthusiasm, drive, initiative and commitment.

7. Experienced in using Microsoft Office tools, specifically Excel, Word, & PowerPoint.

Qualifications Requirements:

1. At least a diploma in Business Management, Hospitality, or a Tourism Certificate.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Secretary / Executive Assistant to support the management team through the next phase of growth and development roadmap.

Duties:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in HR related matters
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Responsible for all General Human Resource matters
• Involved in designing and creating learning resources, training materials and e-contents
• Market information search and data/report compilation
• In charge of ensuring smooth day to day business operations
• Handle General Administrative Duties
• Provide support to the various departments
• Assist in internal talent acquisition and recruitment related duties
• Any other ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma /Degree
• Good in Microsoft Excel
• Able to cope in a fast-moving environment and work independently under minimal supervision
• Meticulous, highly organized and able to multi-task

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

☑ Good Career Growth and Personal Development
☑ Professional Coaching and training
☑ Convenient location (5 minute to Tanjong Pagar MRT)

Duties:

• Assisting Recruitment Consultants with fulfilling the staffing needs of clients and job seekers
• Coordinating and scheduling of meetings and interviews
• Conducting industry and market research
• Providing support to the various departments
• Preparing and updating various monthly reports
• Performing Administrative and Data Entry duties
• Ensuring that the company's objectives and sales targets are met
• Other Ad-hoc duties apply if needed

Requirements:

• No experience required
• People-Oriented and comfortable with a fast paced environment
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Effectively manage daily operation of the clinic

Plan, coordinate, oversee the process of providing TCM services

Promote the clinic’s services and products

Provide excellent customer service and build long-term relationship with our clients

Follow up consultation with customers with regards to their treatments and products purchased

Responsible in preparing the necessary treatment products, replenishment of stocks, towels supply etc.

Handle customer queries and concerns efficiently and politely

Handling paperwork and admin duties

Clinic maintenance

Fluent in Mandarin Chinese is required

Able to work on weekends and public holidays

Able to work and stand for long hour

Survey Experience Assistant Manager (Inbound)

Up to $6.5K

Work duration: Till 31 December 2024 (Renewable depending on performance and project)

Work Hours: 9AM - 6PM

Responsibilities:

• Report to the Survey Experience Manager (Quality and Inbound)
• Drive customer experience through execution efficiency and behavioural changes across customer experience team
• Ensure that team KPIs and service levels are met consistently
• Train, encourage, and guide the team to achieve the expected behavioural and efficiency standards to create a culture of service excellence
• Drive and manage customer experience center initiatives including call audits
• Effectively implement service deliverables within the call centre
• Assist the Survey Experience Manager to achieve operational objectives by providing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
• Assist the Survey Experience Manager to develop project plans that identify resource and budgetary needs
• Provide feedback, advice, project updates and encouragement to supervisors and team members
• Manage deadlines and push the supervisors and team members to ensure timeliness of deliverables
• Assist the Survey Experience Manager to evaluate the progress of project on regular basis