Jobs Responsibilities

• Data entries of policy information into systems
• Issuance of policies to policyholders
• Status tracking – Policy issuance, Cheque listing, etc
• Filing, sorting and despatch of documents
• Any administrative duties as assigned


Job Requirements

• Prior insurance admin experience will be advantageous

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

• Convert research into accessible HR resources.
• Update existing e-learning content on learning platform.
• Enhance website interface for wider reader engagement.
• Create engaging materials (infographics, animation) for learning programs.
• Support coordination to ensure timely project delivery.

Requirements:

• Minimum A Level/Diploma/Degree holder with at least 1 year of relevant experience in infographic designing and research.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Handle admin duties
• Data entry
• Filing and scanning of documents
• Prepare invoices and documents
• Other duties as assigned

Requirements:

• Minimum A Level/Diploma/Degree holder with at least 1 year of administrative experience.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Partner with managers, offering HR advice for positive employee morale and mutual business success.
• Manage end-to-end recruitment, utilizing in-house sourcing, and provide market insights to hiring managers.
• Oversee campus recruitment and enhance employer branding.
• Contribute to the annual Learning & Development Plan, ensuring effective training implementation.
• Support employee engagement through organizing HR and recreational events, and address employee relations matters.

Requirements:

• Minimum Diploma/Degree in Human Resource or other related courses.
• Proficient in MS Office.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Verify and process supplier invoices accurately.
• Update files and post transactions in ledgers.
• Monthly foreign currency payables revaluation.
• Ensure compliance with expense/travel claim policies.
• Code invoices and process weekly/monthly payments.

Requirements:

• Minimum Diploma/Degree in Accountancy with at least 3 years of Account Payable working experience.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

About us

Founded in 1927, Mandom Corporation is a Japanese manufacturer and distributor of consumer products. From hair wax, cosmetics to shampoo, there is something for everyone to meet their daily needs. Some of the brands under our belt are: GATSBY, LUCIDO-L, Moist Diane and Heroine Make. As a company which focuses on Oyakudachi (dedication to service), we strive to provide the best quality products at affordable prices to consumers.

What to expect

As the Accounting Executive, the incumbent will provide support to the Accounts department, by ensuring that the full set of accounts are properly maintained. In addition, he/she will provide support for the month-end closing process and liaise with external auditors for the quarterly and annual audits.

You will be in charge of the following:

· Responsible for month-end closing and reconciliations

· Handle and maintain full set of accounts, which include Accounts Payable (AP) and Accounts Receivable (AR) closing and reporting

· Process invoices in a timely manner and follow up with suppliers when required

· Validate with supporting documents and posting of supplier invoices

· Prepare payment voucher for invoices posted and ensure timeliness in payment

· Handle suppliers’ queries related to payables

· Process tax payments

· Monitor, clear and follow up on long outstanding balances

· Provide administrative support during budget preparation

· Participate in quarterly and annual audits

· Reconcile inventories with third party warehouse system

· Timely preparation and submission of GST returns, cash flow forecast and income tax

· Processing of shipments in SAP shipments module

· Any other ad-hoc tasks assigned by the supervisor

Who we are looking for

· Diploma / Degree in Accountancy or an equivalent professional certification

· Fresh graduates are welcome

· Minimum 2 years of relevant working experience

· Good knowledge of SAP software

· Proficient in Microsoft Office (Excel, Word, and PowerPoint)

· Strong attention to details, accuracy in data entry and financial recordkeeping

· Able to work independently

· Good time management skills and ability to meet assigned deadlines in a fast pace working environment

· Effective communication skills to liaise with internal and external stakeholders

• 5.5 days work week
• 9am to 6pm (Mondays to Fridays), Saturdays 9am to 1.00pm (after job confirmation will be alternate saturdays)
• Work location: Gul Circle (Near to MRT Station)
• Manage the operational purchasing needs such as planning, issuing and follow up on purchase orders delivery and shipment schedules
• Monitor, determine inventory levels and purchase needs (purchase forecast / plan)
• Evaluate suppliers performance base on the organization criteria
• Select suitable suppliers in terms of reliability, product quality and cost-efficiency
• Build and maintain positive long-term supplier relationships
• Assist in audits on procurement related matters
• Any other adhoc duties assigned

Requirements:

• At least 2 to 3 years of purchasing expereince
• Purchasing expereince in ship supply industry or F&B Industry will be an advantage

To apply, please email to [email protected]

Linus Yeo Yong Boon

CEI No: R1104497

EA License No: 99C4599

Responsibilities:

• Monitor stock levels and identify purchasing needs
• Update inventory records
• Purchase supplies according to approved specifications
• Track orders and ensure timely delivery of suppliers
• Coordinate with outlets on stock supplies and demands, ensure timely delivery to outlets.
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Ensure quality control following the Company’s policies and standard protocols of supply chain management
• Coordinate well with Procurement and Logistics Team

Qualifications & Requirements:

• Proven experience in related position
• Highly organized
• Attention to details
• Negotiation and Communication Skills
• Multi tasking and time management skills, with the ability to prioritize.

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

Our client, a leading bank in Asia, is currently seeking individuals to join their team as Business Development Executive.

about the role

As a Business Development Executive, you will play a crucial part in:

• Selling a diverse range of banking products and services, catering to the financial requirements of SMEs.
• Identifying and acquiring new borrowing accounts through outreach initiatives and referrals.
• Offering financial solutions to effectively address the needs of SME clients.
• Building strong sales networks with both internal and external business partners, such as Relationship Managers, Property Agents, and Brokers.
• Ensuring proper adherence to the Bank's internal policies, business processes, and regulatory requirements while maintaining high standards in advisory procedures and documentation.

skills and experience required

• Minimum diploma in any discipline
• Minimum 2 years of b2b sales experience will be advantageous
• Good working attitude, highly motivated and result oriented

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Responsibilities:

• Managing recruitment and selection as well as internship programs to meet the organization’s manpower needs.
• Planning and coordination of company events and managing employee welfare and wellness program.
• Primary contact for payroll execution and overseas manpower administration.
• Ensure that the organization remains compliant on all legislative manpower law.
• Support in building up relevant HR framework and policies for the organization.
• Support build-up for a strategic performance management framework, tied to organizational goals and objectives.
• Rewards system to recognize individual and/or company performance.
• Tie in performance management system to gaps analysis and linking it to the learning and development framework.
• In-charge of the preparation of Letter of Offers and Employment Contracts for new joiners.
• Maintaining master list of all employees.
• Maintenance of personnel-related files and records such as P-files and timesheets.
• Assist in the onboarding of new hires and off-boarding/ clearance for resignees, including conducting exit interviews.
• Working hours are from 9pm to 5am

Job Requirements:

• Degree in Human Resource Management, Business Management or any related discipline.
• Strong interpersonal skills with key decision makers as well as across the various levels of employees.
• Good business and people acumen with the ability to frame HR initiatives and expertise in a business context.
• Strong written and verbal communication skill; ability to present, persuade, influence, and shift perspective as needed.
• Ability to effectively build relationships across all levels by establishing trust and credibility.
• Able to work independently.
• Travelling to Thailand, Vietnam and Korean is required

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and social media) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Diploma / Degree graduate
• At least 2 years of experience in a call center / banking / customer service environment is advantageous

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

The Joint Operations Logistics Department (JOLD) consists of two branches; Integrated Logistics Hub Branch and Emergency Planning Branch. As an Executive/Senior Executive, you will be involved in planning and execution of logistical supports, including but not limited to management of ops supplies across NEA departments/divisions as well as warehouse(s) in both peace time and crisis/emergency/pandemic.

You will be responsible for the following:

• Assist in the management of outsourced Integrated Logistics Hub and internal Emergency Warehouse, and ensure that all inventory (and its movements) are accounted for

• Assist to review plans to ensure sufficiency of ops supplies (Inventory management)

• Assist to review plan(s) and workflow(s) for ‘right-the-first-time’ provision of ops supplies to end-users (Supplies management and last-mile delivery)

• Assist to monitor plan(s) for consumption of ops supplies (Forecasting)

• Assist to analyse and review financial impact of any proposed logistics changes or procurement modalities in relation to the items stored at the warehouses (Financial prudency)

• Work with relevant departments/divisions on repurposing ops supplies where applicable (Reverse logistics)

• Collaborate with Emergency Planning Branch (EPB) to review and document relevant procedures in relation to items stored at warehouse(s)

• Coordinate with other departments/divisions through EPB on logistical support for emergency/crisis/pandemic works

• Assist in the procurement and purchasing of items in relation to JOLD works

The job might be for you if you possess the following qualities:

• At least 2 to 5 years of warehousing & logistics related work experience

• Candidates with professional certification in Logistics and Warehouse Management (e.g. CPIM, CPL, CILT, CSCMP, ISM-CPSM, SCOR-P) will have advantage

• Candidates with experience in operating Enterprise Resource Planning (ERP) systems (e.g. SAP), or Warehouse Management Systems will have advantage

• Candidates with procurement-related knowledge will have advantage

• Demonstrate ability to collaborate with others and seek consensus for the benefit of the organisation

• Proficient in MS office systems, i.e. usage of Word, Excel, Outlook and PowerPoint

• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment

To apply, please proceed to Careers@gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Executive--Senior-Executive--Joint-Operations-Logistics-Department-_JR-10000022062

Job Overview

To provide our customers the benefits of specialized and personalized service for events and group accommodation management. The functions and responsibilities revolve around ensuring a smooth transition of confirmed business from the Sales Centre to Event Management, which will assure successful event delivery through efficient coordination and communication. The process incorporates a sales function of ensuring accurate forecasting of confirmed business volume and upsell. Customer satisfaction is the key to repeat business.

Functions and Responsibilities

Department Function

• Reports directly to Director of Event Management/Senior Event Manager.
• Responsible for Event coordinator performance/goals/development.
• Executes goals established by Director of Event Management /Senior Event Manager with common objective.
• Integrity to ensure security and confidentiality of all Hotel sales accounts and profiles.
• Ensure high level of customer satisfaction is achieved through professionalism in all aspects of event delivery.

Operating Procedures and Workflow

• Execute workflow according to Standard Operating Procedures of Event Management
• Smooth takeover of confirmed events/groups within 24 hours of handover
• Continue to build/maintain rapport and confidence with organizer
• Professional advice and efficient follow-up with organizer during planning phase
• Accurate forecasting of definite groups with minimal targeted variance of 3-5%
• Close follow-up on release dates as per attrition/deposit commitments in contract
• Constantly update Group Coordinator on latest rooming list details/transfers/amenities/others
• Ensure all technical procedures concerning takeover/update of groups is executed in S&C
• Ensure all administration and filing concerning takeover/pre/post event is executed
• Ensure accuracy of Daily/Weekly BEO Forecast/Weekly Group Forecast/Cover Sheets/BEO’s
• Ensure quick follow up and retrieval of updated event details e.g. room rate/peak room nights/nature of event/group/deadlines for rooming list/release rooms/deposits
• Accuracy in capturing, recording and dissemination of updated information/changes is vital
• Ensure timely communication and distribution of all Group Cover Sheets and Banquet Event Orders
• Ensure VIP procedures adhered with necessary Pre-Conference Meetings
• Ensure ‘POP UP’ events/groups communication procedure addressed
• Present during execution of event with formal handover to Banquet Operations/Front Office
• Ensure proper storage and recording of all event materials prior to and after event
• Ensure necessary Indemnity undertaken pertaining to areas that may result in Hotel liability
• Adhere best practice procedures for Sales & Marketing and Catering IT systems e.g. FIDELIO S&C/FRONT OFFICE

Revenue & Profitability

• Accountable for accuracy in S&C Weekly Group Forecast of definite groups vis a vis forecast error percentage.
• Responsible to engage upsell
• Solicit future business during post-even cycle for Sales Center
• Proactive involvement in any Hotel sales initiatives/promotions
• Drive profitability with objective of cost savings in all logistics commitments involved in event planning
• Awareness of competitor product, packaging, pricing, customer profile and service quality
• Periodically initiate competitor shop calls/surveys or involve in Property diagnostic exercise
• Ensure accuracy of teams Catering Month End Reports (CMER)

Customer Service / Feedback & Product Development

• Present during execution of event with formal handover to Banquet Operations / Front Office
• Proactive in contribution towards suggestions for improvement of customer service or workflow
• Establish a smooth communication channel with all internal and external guests
• Encourage and obtain timely guest feedback with effective of communication to departments concerned
• Compile Weekly Event/Group Feedback
• Ensure Meeting Planner Survey (MPS) issues to all organizers
• Exercise empowerment and decision making in Service Recovery with recommendation for improvement
• Commitment to review, update, improve and instill creativity in product
• Keep abreast of technology and product knowledge

Training

• Participate in daily 15 minutes training and assigned as champion for any formalized training

Associate Satisfaction

• Maintain sound and positive rapport with key sections; Sales Centre/Proactive Sales & Reservations and all other departments in Hotel
• Maintain harmony in team spirit and morale in line with Pulse Survey
• Responsible for development and training of coordinators

Others

• Perform any other duties and responsibilities as assigned accordingly

Job Requirements

• Degree or Diploma or equivalent professional qualification, or previous experience in Event Management
• Ability to prioritise and plan workload efficiently, with a thorough and meticulous approach.
• Highly organised and self-motivated person who can efficiently and effectively manage a wide range of tasks and objectives.
• Ability to work well under pressure and priorities tasks, as directed as well as using own initiative.
• May require occasionally to work on weekend and odd-hours for events, roadshows.
• Able to start work anytime or within short notice period.

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

Responsibilities:

• Monitor stock levels and identify purchasing needs
• Update inventory records
• Purchase supplies according to approved specifications
• Track orders and ensure timely delivery of suppliers
• Coordinate with outlets on stock supplies and demands, ensure timely delivery to outlets.
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Ensure quality control following the Company’s policies and standard protocols of supply chain management
• Coordinate well with Procurement and Logistics Team

Qualifications & Requirements:

• Proven experience in related position
• Highly organized
• Attention to details
• Negotiation and Communication Skills
• Multi tasking and time management skills, with the ability to prioritize

Job Scope:

• Weekly AP Plan (forecast)
• Sellout Results conversion to actual in system
• rafting of New Customer Claim T&C Letter
• Process Credit Note and Re- invoice. (Cover only)
• Reports & Performance Tracking
• Monthly Balance Closing Reports (Sales by Account, Balance report, Actual Sales Deduction)
• Month-End Estimate Cost allocation (Calculation and uploading)
• Moving Plan (Sales Deduction Forecast)
• Promotion Reconciliation (Compiling and checking)
• Sales Incentive Results (Sellout, Non Sales KPI results)
• Yearly Trading Term (Accrual, Achievement Check in Q3 and Drafting of agreements)
• Half yearly Promotion Reconciliation for all customers (Compiling and checking)

Requirements:

• Has at least 2 years of relevant working experience.
• Min Diploma/Degree in Business & Finance
• Good communication skills
• Flair for numbers and skilled in advanced MS Excel functions
• Strong coordination, interpersonal, and problem-solving skills
• Highly proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook)

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

• Responsible for planning, coordinating, and monitoring the transportation of local deliveries.
• Closely monitor delivery schedules to ensure timely product delivery.
• Establish & maintain good relationships with transporter & internal stakeholders.
• Ensure & enforce compliance with local Dangerous Goods transport regulations.
• Identify opportunities for savings in Customer Delivery & service level improvements.
• Act as a point of contact to attend & resolve any customer complaints.
• Update & submit daily, weekly & monthly transport related KPI reports.
• Verify accuracy of invoices from transporter.
• Any other ad hoc requests assigned by the Manager.

Requuirement

• Minimum Diploma in Logistics or supply chain related course.
• Minimum 3-5 years of experience in Logistics operations.
• Good communication skill & team player attitude.
• Proficient with excel /pivot table/ vlookup

If interested, please email your resume to [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Responsibilities:

• Monitor stock levels and identify purchasing needs
• Update inventory records
• Purchase supplies according to approved specifications
• Track orders and ensure timely delivery of suppliers
• Coordinate with outlets on stock supplies and demands, ensure timely delivery to outlets.
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Ensure quality control following the Company’s policies and standard protocols of supply chain management
• Coordinate well with Procurement and Logistics Team

Qualifications & Requirements:

• Proven experience in related position
• Highly organized
• Attention to details
• Negotiation and Communication Skills
• Multi tasking and time management skills, with the ability to prioritize.

Salary: up to $5000
Duration: 6 months contract

Working Days & Hours: Mon-Fri Office Hours

Location: Novena

Job Description:
Assist the Assistant Manager(s) and the Director to execute and manage the National HIV Programme.

• Provide secretariat support to the National HIV Programme committees and other relevant committees, including taking meeting minutes, preparing meeting agenda and presentation materials, scheduling and others.
• Assist to monitor Key Performance Indicators and HIV Programme budget of Enhanced HIV Programme to ensure good stewardship of funds.
• Execute HIV education campaigns and events. Work closely with the different units, the community/ partner engagement teams on promoting such campaigns and events.
• Assist with the updating and maintenance of the social media and National HIV Programme webpage
• Assist in new projects and research studies (if any) undertaken by the National HIV Programme.
• Provide overall administrative and logistical support to the National HIV Programme, as assigned.

GENERAL

• Undertake ad hoc assignments
• Tap on the available resources, information platforms to interpret work assignments
• Undertake team bonding opportunities to engage and collaborate with internal and external stakeholders.
• Perform any other HIV programme-related duties as requested by the Director/ Deputy Director, NHIVP.

Job Requirements: Min Degree in Life Sciences or similar

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Responsibilities:

• Handle premium/claims collections and ensure timely recording of receipts.
• Process and ensure prompt premium/claims payments within premium warranty dates and due dates.
• Monitor premium warranty compliance and follow up with clients/cedants.
• Undertake regular reconciliation of receipts and payments of clients/cedants/reinsurers.
• Work closely with other departments in resolving outstanding receivables and payables.
• Any other duties as assigned.

Requirements:

• At least 5 years of experience handling receipts and payments in the reinsurance industry.
• Diploma in Accountancy or equivalent
• Good verbal/written communication and problem-solving skills
• A good team player
• Advanced MS Excel

Interested applicant, kindly send your detailed resume to [email protected]

CEI no.: Jerlin Aw Bi Zhi (R1218675)

Recruit Express Pte Ltd

EA Licence no.: 99C4599

Responsibilities:

• Assisting the team in administrative works including but not limited policy issuance via insurer’s portal, checking and follow-up of policies
• Liaise with Insurers to obtain the most favorable coverage on client’s behalf.
• Collate documents and information relating to claims
• Handle and manage renewal business
• Ability in handling clients and communicating with underwriters
• Any other tasks assigned by HOD

Requirements:

• At least 2 years of experience in administration positions
• Minimum Diploma in Business Administration or equivalent
• BCP, PGI, ComGI and HI certifications will be an added advantage

Interested applicant, kindly send your detailed resume to [email protected]

CEI no.: Jerlin Aw Bi Zhi (R1218675)

Recruit Express Pte Ltd

EA Licence no.: 99C4599

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus