The Raffles Service Executive delivers friendly and professional service that meets guest’s call experience expectations and is able to answer all types of enquiries.

The position offers a centralised communication service in an efficient manner supporting all departments of the Hotel and is supervising Raffles Service Agents ensuring every call meets the standards.

Primary Responsibilities

Delivers Friendly and Professional Service

• Handles guest comments competently and swiftly.
• Maintains level of confidentiality and discretion of the guest, colleagues at all times.
• Ensures guests receive the experience as detailed in Brand Standard Operating Procedures (BSOPs), Raffles Hotel Singapore Local Standard Operating Procedures (LSOPs) as well as Forbes 5 star/Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Close cooperation with Raffles Butlers team.
• Ensures smooth operation of the department by attending to incoming calls, fax and emails that are pertaining to room and F&B reservations or general enquiries.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Ensures service standards and individual performances are aligned with AccorHotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Provides Experience that Exceeds Guest Expectations

• Is well versed with the preference of guest’s and provides all guests with the consistent service anticipating needs in advance.
• Leads a Heartist® approach to guest experience/service together with the Reservation team.
• High emphasis on the reservation experience for LCAH members.

Supervision of the Raffles Service Team

• Supervises and ensures 24-hour shift coverage of the department and is able to personally cover any role or duty if required.
• Carries out any other duties as and when assigned by Raffles Service Manager or Raffles Service Assistant Manager.
• Ensures smooth operations of Raffles Service by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained and follow WSH guidelines.
• Addresses any security incidents and guest complaints to Raffles Service Manager or Raffles Service Assistant Manager and reacts proactively when suitable and appropriate.

Involvement in Wider Job Function Actions/Relationships

• Works closely with the restaurant managers to maximise the capacity of the restaurants.
• Assists guests with a seamless reservation process by providing restaurant and bar information, reservation confirmation and / or reservation changes or cancellations and other special requests.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Maintains complete knowledge of all Food & Beverage offerings and hotel services and features.
• Ensures all duties and tasks are carried out according to the required standards as prescribed by the hotel.
• Builds a positive relationship with the restaurant managers, assistant restaurant managers, service executives, associates and hostesses/hosts.
• Supports AccorHotels Corporate programs, such as Planet 21.
• Designs, revised and applies emergency backup plan for communications systems in case of PABX failure.
• Supervises technical and operational data availability at all times.
• Leads and trains team to be fully equipped and knowledgeable on telephone system in compliance with the hotel network policies.

Contributes to Financial Performance Enhancements

• Cooperates with all departments and all others to cross-sell and promote Raffles Hotel’s products and services.
• Communicates and rolls out the annual upsell strategy and supports the team to achieve goals as set by management.
• Performs any other duties and responsibilities that may be assigned.

Nanyang Centre for Public Administration (NCPA) at NTU is Asia’s leading institution in public administration education and research. Through its varied premium programmes and activities, NCPA actively promotes good governance and public services, facilitates knowledge exchanges, and strengthens cooperation among governments across the world. (Please refer to the website for more information: https://www.ntu.edu.sg/ncpa).

The incumbent will provide managerial and administrative support to all Chinese Master-degree programmes, especially the MME programmes, in various administrative and operational matters, as well as optimize the available resources to meet the programmes goals and ensure that all operations are in accordance with the University’s policies and guidelines.

Responsibilities:

• Coordinate and support all teaching activities including planning timetables, corporate visits, seminars and networking sessions, and overseas immersions.
• Plan and manage admissions, matriculation, orientation programmes, teaching coordination and examination matters.
• Coordinate and facilitate the opening and closing ceremonies and dinner events.
• Plan and coordinate students’ industrial visits, seminars and networking activities, as well as the overseas immersion for the MME programmes;
• Assist with marketing and publicity work for Chinese graduate programmes;
• Coordinate and support procurements matter, including ITQs for the Chinese graduate programmes (i.e., MME programme with two intakes per calendar year);
• Build and maintain excellent customer relationships through phone and walk-in enquiries.
• Support students’ affairs: serve as the graduate students' primary point of contact and and actively engage them on course related matters such as pre-course preparation, assignment, examination, etc.

Requirements:

• Diploma or bachelor’s degree in a relevant discipline.
• Prior relevant work experience in tertiary education institutions, particularly in admission, teaching and examination coordination, will be an added advantage.
• As the role involves outreach and engagement for Chinese Graduate Programmes, proficiency in both written and oral Chinese and English is essential. 
• Have good analytical and good organizing skills.
• Able to handle sensitive matters with tact and discretion, while building trust and upholding confidentiality.
• Self-motivated team player, able to multi-task and work independently with minimal supervision.
• Meticulous with an eye for details and able to manage stress under tight deadlines.
• Pleasant, positive, and approachable with good interpersonal skills.
• Willingness to adopt flexible work hours when necessary.

Join our client's dynamic team as a Procurement Manager, based in the vibrant city of Singapore. In this crucial role, you will be responsible for supervising all procurement activities to ensure a seamless and cost-effective procurement process, while also maintaining a strong and resilient supply chain. Your leadership is vital in guiding a team of procurement professionals toward achieving strategic business objectives, with an emphasis on streamlining operations and cultivating positive supplier relationships.

Responsibilities

• Craft and implement a procurement strategy that is in line with our client's objectives and financial plans.
• Anticipate procurement needs, assess potential risks, and develop effective contingency plans.
• Select and oversee suppliers based on their quality, dependability, and value.
• Establish and cultivate relationships with key suppliers to secure favorable terms.
• Conduct thorough evaluations of suppliers to ensure compliance with contracts and service quality.
• Improve procurement processes to enhance efficiency and reduce lead times.
• Establish and enforce procurement standards, practices, and policies.
• Adhere to all relevant regulations and uphold ethical procurement practices.
• Manage procurement budgets in accordance with fiscal objectives.
• Drive cost reductions through strategic negotiations and optimizing contracts.
• Lead and develop the procurement team, fostering a culture of excellence and professional development.
• Collaborate with internal departments to align procurement strategies with their requirements.
• Engage in cross-functional collaboration to enhance the value of procurement.
• Assess risks in the supply chain and develop strategies to mitigate them.
• Stay informed about global market trends and industry shifts that impact procurement.
• Utilize data analysis to inform decision-making and improve procurement performance.
• Provide senior management with reports on procurement metrics, savings, and supplier performance.

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field (Master's degree preferred).
• Minimum of 15 years of experience in procurement management, with at least 10 years in a leadership position.
• Demonstrated success in implementing procurement strategies and achieving cost reductions.
• Extensive knowledge of best practices in procurement, supply chain management, and contract negotiations.
• Strong analytical, problem-solving, and data analysis abilities.
• Excellent communication, interpersonal, and negotiation skills.
• Proven leadership abilities with prior experience managing diverse teams in a dynamic environment.
• Proficiency in relevant procurement software and technology.
• Prior experience in procuring rubber and raw materials derived from rubber is required.
• Applicants must possess legal work authorization in Singapore.

• Competitive monthly salary of 8,000 to 12,000 SGD.
• Opportunities for professional growth and development within a leading organization.
• A collaborative and supportive work environment.
• Additional benefits will be discussed during the interview.
• Our client offers a highly competitive remuneration and benefits package to suitable candidate.

Expectations of a Media Executive:

• Develop expertise in media, technology & research tools & platforms
• Have clear understanding of basic cost structure, campaign set-up process & way of buying ad space for different channels - digital (social, programmatic, search, mobile, etc.), print, TV, OOH, radio
• Assist in developing costing and data collection for planning, recommendations or analyses
• Pick up simple digital campaign optimisation
• Develop media diary & copy instructions based on the media plans & proposals
• Manage media booking deadlines, and ensure material deadlines are clearly communicated and managed with the client/creative team
• Identify issues with creative and troubleshoot
• Be responsible and accountable for timely delivery of reports and recommendations

Responsibilities:

• Provide daily operational and administrative support for the functioning of labs and programmes

• Administrative support for procurement, installation, and troubleshooting of equipment

• Procurement of chemicals, consumables and inventory management

• Administrative support to researchers, students, and contractors for matters related to health, safety and other compliance

• Administrative support for the implementation of the NTU safety policy, safety audit, and safety training

• Administrative support for license matters

Requirements:

• Undergraduate Degree/Diploma in Chemistry, Physics, Material science or Diploma in Business Administration and other fields

• Experience in laboratory management is advantageous

• Documented experience in Microsoft Office applications (Word/ Excel/ PowerPoint/ Outlook)

• IT literate and good in Writing Skills

• Meticulous, organized, able to prioritize and multi-task.

• Team player with good communication and interpersonal skills

• Able to work both independently and as a team

• Able to work under pressure and meet tight deadlines

• Good interpersonal skills

• Good communication and writing in English

To provide planning and administrative support for Postgraduate programmes to enable operations and services are delivered to meet the needs of various stakeholders (eg. instructors, students, etc…).

Responsibilities

• Course management: Plan, manage and administer courses (including preparatory courses) involving schedules, course registration, fees payment, venues, case studies, evaluations, certificates and related logistics.
• Faculty management: Manage and handle faculty appointment, approvals, agreements, payments and faculty's requests.
• Exam management: Responsible for the exam process involving preparation of exam package, printing of exam scripts, marks entry, moderation, mark lists and related activities.
• Student management: Build good relationship with students and attend to their requests on programme related matters.
• Class administration: Provide administrative and logistics support to weekday and weekend face-to-face classes. To setup, manage and support hybrid and online classes.
• Office Administration: Support overall management of programme on invoice payment, track budget and expenditures, collate statistics for school accreditation (eg. EQUIS & AACSB) and information required by other departments.
• Other duties and activities to support programme operations and overseas study segment.

Requirements

• Diploma or Degree
• At least three years’ experience in education industry is preferred.
• Knowledge of Microsoft office – Word, Excel, Powerpoint.
• Meticulous with an eye for details.
• Possess initiative, able to work independently with minimal supervision and as a team player.
• Excellent customer service skills and enjoy working with people.
• Ability to multi-task, prioritise and handle operations in a timely manner.
• Have strong planning, administrative and organisational skills.
• Good communication and writing skills with ability to communicate and interact well with diverse stakeholders.
• Knowledge of Excel is preferred.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Banquet
• La Dame de Pic
• Raffles Courtyard
• Tiffin Room
• The Grand Lobby

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Role Purpose:

You are passionate about the beauty industry and want to develop your career in marketing, a strong team player with the ability to work in a fast-paced, dynamic environment. A go getter with a can-do attitude.

Work closely with brand managers and marketing team to plan and drive business objectives, such as profitability, brand ranking and revenue targets. You will be responsible for planning and execution of the integrated marketing calendar, campaigns, launches and events as well as manage and monitor the A&P budget expenses. Potential team-player can look forward to the opportunity to manage a portfolio of brands on his or her own.

Key Responsibilities:

Marketing Operations

• Assist and support the marketing manager and brand manager to plan all brand activities such as: In-store promotions, launches, animations and consumer events to drive brand awareness and retail sales
• Support on event logistics including: sourcing for venue, food & beverage, materials event items, set up, engagement and briefing of all parties involved to drive event to succession
• Support on contractor and agency management including: getting quotations, briefing of agency/contractor/partners on specific brand needs follow up on the execution of the project
  

Communication, PR & Customer Engagement

• Propose and lead the planning and execution of all communications for marketing and trade activities. (Digital and print)
• Planning of PR events and activities for your brand portfolio with activities such as: press invitation and liaison, RSVP, and event management
• Research and collation of market, competitive and business information and any ad-hoc marketing needs of the team

Administrative and reporting duties

• Support the brand team in animation and monthly reporting duties when needed
• Assist in administrative responsibilities such as invoice processing and sampling/tester management
• Assist in brand visual merchandising needs such as changing of trans and upgrading of counters

• Diploma or Degree holder specializing in Marketing / Mass Communication / Business
• At least 1 years of relevant working experiences in Beauty industry
• Experience in marketing or PR is a plus
• A strong team player with the ability to work in a fast-paced, dynamic environment
• Resourceful, with a positive can-do attitude
• Good communication and interpersonal skills

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Note to staffing agencies Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Executive / Senior Executive (Clinical Research Officer) for the Health Screening Centre

Lee Kong Chian School of Medicine (LKCMedicine) is looking for Executive / Senior Executive (Clinical Research Officer) who is self-motivated, proactive in problem solving and a strong team player. The candidate will be part of the Health for Life in Singapore (HELIOS) Study team, a flagship Singapore population health study jointly conducted by LKCMedicine, National Healthcare Group and Imperial College of London. We aim to profile the health and behavior of up to 10,000 people from the general Singapore population over the next few years. We are conducting (1) surveys on health, lifestyle and dietary habits, (2) physical and functional measurements (e.g. anthropometry, strength, exercise test, spirometry, ECG, optical imaging and pulse wave velocity) and (3) biomarkers for chronic diseases.

The candidate will play a key role mainly in, but not limited to, the following roles:

• Take participants’ informed consent for study, verify eligibility and systematically performing drug and supplement verification.

• Assist in collection of biological samples for research.

• Assist in conducting health and lifestyle questionnaire, dietary and/or cognitive assessment.

• Perform physiological assessment according to Standard Operating Procedures and record measurements. These physiological assessments include body composition, lung, eye, skin and heart function using sophisticated medical devices (training will be provided)

Candidates should have:

• Passion to make the difference in the society through research and/or serving the community

• A positive attitude and ability to learn new skills are essential attributes to succeed in this role.

• Diploma / Degree in Allied Health / Biomedical Sciences or similar disciplines. Fresh graduates are welcome.

• Excellent communication (oral and written) and interpersonal skills.

• Fluent in spoken and written English. Fluent in Malay, Tamil, Chinese or dialects would be of advantage. 

• The ability to work independently with high levels of motivation.

• Certification on Good Clinical Practice, phlebotomy, CPR & AED would be of advantage.

Executive/ Senior Executive, Clinical Research Officer (Biobanking) in the Health Screening Centre

Lee Kong Chian School of Medicine (LKCMedicine) is looking for a full-time Executive/ Senior Executive, Clinical Research Officer (Biobanking) for the Health for Life in Singapore (HELIOS) Study. This study is undertaken jointly by LKCMedicine, National Healthcare Group and Imperial College of London (www.healthforlife.sg). It aims to profile the health and behaviour of people from the general Singapore population. The scope of the study is segmented into (1) surveys on health, lifestyle and dietary habits, (2) physical and functional measurements (e.g. anthropometry, grip strength, exercise test, spirometry, ECG, optical imaging and pulse wave velocity) and (3) investigating biomarkers for chronic diseases. We have just received funding for Phase 2 of the study and are expanding our biobanking team to allow the study to reach out to more people.

The Clinical Research Officer will play a key role in supporting the study, mainly in, but not limited to, the following roles:

• Receive and process biological samples for banking purposes; with accuracy and in a timely manner without compromising sample quality.

• Assist in frozen sample retrieval and sorting.

• Perform nucleic acid (DNA and RNA) extraction and quantification.

• Perform daily routine measurements on analytical systems.

• Monitor quality standards by verifying equipment function through routine equipment maintenance, running daily quality controls and calibrations.

• Perform general administrative work such as tracking the supply of daily consumables and coordinate with vendors/suppliers on procurement matters.

• Able to commit to rotating shifts; afternoon shifts on weekdays, and on Saturdays.

Training will be provided to level the skillsets needed to perform these roles.

Candidates should have:

• Diploma/degree in biomedical sciences, biotechnology or related fields

• Relevant professional experience with technical laboratory operations (advantage)

• A positive attitude and work ethics, and is a team player

• The ability to learn new skills, which is an essential attribute to succeed in this role

• A sense of responsibility, detailed and meticulous, pro-active and a self-starter

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Account Executive - Enterprise - Malaysia
 

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

Our Enterprise Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realize value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.

Responsibilities:

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts

• Develop and drive the overall long-term strategy for the account, aligned with customer business objectives

• Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.

• Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.

• Share Salesforce value proposition for existing and/or new customers

• Drive growth within an existing assigned account

Required Qualifications:

• Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities in the local Malaysian market.

• Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.

• Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.

• Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).

• Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.

• Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.

• Language: Fluency in written and spoken English and Bahasa-Melayu.

Preferred Qualifications:

• Excellent interpersonal and communications skills.

• Sales Methodology Education.

• Ability to develop cases and service requirements, while crafting and leading strategic alliances.

Benefits & Perks
Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Note: By applying to the Enterprise/ Named Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Enterprise Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.

Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.


*LI-MB #LI-KUA

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Completion bonus
• Chances to convert/ renew depending on company headcount
• Hybrid

• Permanent position with variable bonus.
• Experience in full cycle of GL.
• Comfortable with high volume in GL.

Job Description

• To be responsible for the financial accounting of companies under the Motors Singapore Group.
• Co-ordinate with shared services centre relating to accounting operations including day-to-day finance operations so as to keep proper accounting records and meetreporting requirements on time.

Job Content

Financial accounting

• Prepare monthly closing journal
• Prepare / Review monthly accounts reconciliations and schedules
• Review monthly inventories ageing report for adequate NRV
• Control chart of a/c, review consistency, control a/c creation and archive
• Review stock take reconciliation
• Assist FM in annual policy renewal review
• Audit review support (External and GCAD review)
• Ensure compliance to accounting standards
• Preparing and submit Benefit in Kind (BIK) - Car and Car-related Benefits
• Annual Statutory Accounts, XBRL

GST and Tax

• Review GST submission workings and GST reconciliation test
• Prepare tax & deferred tax computation for accounting provision
• Finalise corporate tax computations for review by HO and tax consultants

Fixed Assets and Capex

• Review and maintain record for capex for new / replacement of fixed asset requisition
• Maintain asset register
• Maintain demo car record for every franchise and prepare costing for demo disposal and registration Capex

IT Matters

• Implement and test new programs developed to ensure that they function correctly based on our requirement.
• Set up parameters and interfaces in GDMS for new models and/ or franchise.

• Qualifications - Diploma holder in Accounting & Finance with 4 years of working experience or Degree holder in Accounting & Finance with 2 years of working experience
• Good Excel skills
• Able to work in fast-paced environment

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• MNC and fast-pace environment
• Variable Bonus

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Completion bonus
• Chances to convert/ renew depending on company headcount
• Hybrid

• Permanent position with variable bonus.
• Experience in full cycle of GL.
• Comfortable with high volume in GL.

Job Description

• To be responsible for the financial accounting of companies under the Motors Singapore Group.
• Co-ordinate with shared services centre relating to accounting operations including day-to-day finance operations so as to keep proper accounting records and meetreporting requirements on time.

Job Content

Financial accounting

• Prepare monthly closing journal
• Prepare / Review monthly accounts reconciliations and schedules
• Review monthly inventories ageing report for adequate NRV
• Control chart of a/c, review consistency, control a/c creation and archive
• Review stock take reconciliation
• Assist FM in annual policy renewal review
• Audit review support (External and GCAD review)
• Ensure compliance to accounting standards
• Preparing and submit Benefit in Kind (BIK) - Car and Car-related Benefits
• Annual Statutory Accounts, XBRL

GST and Tax

• Review GST submission workings and GST reconciliation test
• Prepare tax & deferred tax computation for accounting provision
• Finalise corporate tax computations for review by HO and tax consultants

Fixed Assets and Capex

• Review and maintain record for capex for new / replacement of fixed asset requisition
• Maintain asset register
• Maintain demo car record for every franchise and prepare costing for demo disposal and registration Capex

IT Matters

• Implement and test new programs developed to ensure that they function correctly based on our requirement.
• Set up parameters and interfaces in GDMS for new models and/ or franchise.

• Qualifications - Diploma holder in Accounting & Finance with 4 years of working experience or Degree holder in Accounting & Finance with 2 years of working experience
• Good Excel skills
• Able to work in fast-paced environment

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• MNC and fast-pace environment
• Variable Bonus

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Completion bonus
• Chances to convert/ renew depending on company headcount
• Hybrid

The position is responsible for coordinating and administrating among rooms division team and correspondence with internal and external stakeholders, organization of the divisional work flow, follow-through on pending projects. He/she is to be a part of various aspect of operation in the delivery of the Raffles Singapore service experience throughout the entire guest journey.

Primary Responsibilities

Manages Administration and General Tasks

• Ensures Rooms Division’s smooth daily operation by performing all tasks in adherence with the code of ethics as issued by Raffles Singapore.
• Oversees the daily occurrence of departmental expenses for better control and oversight for the end-of-month profit and loss reconciliation.

• Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication, assists departmental head with administrative duties whenever required/appropriate.
• Ensures all correspondences, messages, e-mails are responded in timely manner, disseminated accordingly, and remains confidential about all matters of such nature.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Executes Core Tasks of Guest Assistance

• Delivers the Raffles Singapore guest experience through a pre & post stay guest correspondence and handling guest inquiry.
• Upholds a flawless impression and perception of the Raffles Singapore products and colleagues.

Deals with Supplier and Maintains Contracts

• Takes responsibility for maintaining contracts related to Rooms division and deals with suppliers when modification is necessary.
• Handles all appointments and keeps track of diaries assigned.

Seeks Constant Improvement of Quality in Product and Services

• Ensures personal awareness of the activities and services within the hotel in order to promote the property and is responsive to guest inquiries.
• Ensures all work is followed as detailed in Standard Operation Procedures (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP)
• Leads the handling and follow up on any security incident, guest complaint, and colleague injured together with the Lobby Manager and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

The Office of Commercial and Auxiliary Services (OCAS) oversees the management of estate leases and commercial services (such as leasing of spaces for F&B, amenities & lifestyle services) and auxiliary services (such as car parks, shuttle bus services) for NTU’s main campus, Novena campus and NTU@one-north campus.

This position is responsible for the marketing and leasing of offices, F&B and retail outlets, Childcare Centre, Medical Centre, among others on the NTU main campus, preparing of lease agreements, licence and service agreements and finding the right tenants for units available for lease. The Senior Executive, Leasing will engage actively with other Offices in NTU as well as student bodies in meeting the needs of the NTU community. 

Responsibilities:

• Identifying suitable potential tenants, reaching out to them to understand their space requirements and marketing suitable units to them.

• Performing lease management and administration, including new and existing leases for renewal.

• Participating in trade-mix planning for NTU campus and conducting site visits for interested tenants.

• Guiding tenants on new shop renovation or A&A works and the related applications with the relevant departments in NTU and ensuring that the tenants fulfil the agreed lease terms and conditions. 

• Managing payment matters between tenants and NTU.

• Conducting market research/studies as assigned.

• Conducting weekly site inspections of leased premises, to ensure that tenants adhere to lease terms and conditions.

Requirements:

• Degree in Real Estate, Business, Building or related fields with a minimum of 2 years of relevant experience in leasing of retail and commercial properties.  Diploma holders with extensive years of relevant experience may be considered.

• Ability to read technical drawings and floor plans at the level expected of one in a leasing role.

• Have some facility maintenance or engineering knowledge to manage the assigned properties effectively.

• Good knowledge of tenancy agreement process and meticulousness in preparing documents.

• Creative and enjoy working around rental structures and reviewing key numbers on standard sheets.

• Understand tenancy related processes and legal terms related to lease / licence agreements.

• Approachable, enjoy conversations in lease negotiation with operators with good communication skills, both verbal and written.

• Logical thinking skills to find suitable solutions or recommend appropriate course of action.

• A deep understanding and appreciation of customers’ needs and experience.

• Enjoy working collaboratively as a team or cross functional interaction within NTU.

• Enjoy moving around the campus to understand issues and challenges faced by tenants and stakeholders on the ground.

• Proficient in Microsoft Office Applications particularly Excel, Words and PowerPoint presentation.

• Contribute to the development and implementation of CRM marketing automation, journeys, and processes to enhance business efficiency.
• Utilize CRM tools to analyze the customer database, extract insights, and collaborate with cross-functional teams to implement recommendations.
• Serve as the custodian of data for the brand, ensuring the maintenance, monitoring, and updating of the customer database in alignment with internal data quality policies.
• Assist in the allocation of leads and closely monitor follow-up tasks by the sales team.
• Generate and analyze results from CRM campaigns, extract insights, and propose data-driven ideas and recommendations.
• Identify and suggest suitable target audiences/segments for sales and after-sales marketing campaigns.
• Track, generate and analyse weekly sales funnel and campaigns reports.
• Customer profiling, data mining and customer need analysis

• Diploma/Degree holders in Marketing / CRM / Business Administration.
• 1-2 years of Marketing/CRM-related experience.
• Knowledge of CRM principles and customer journeys.
• Meticulous and well-organised with the ability to multitask under pressure

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Permanent position, Salary up to $4,000 with Bonus
• At least 1 year of Marketing/CRM-related experience