We are seeking an Assistant Manager, Human Resources, to join a leading company in the oil and gas industry. The primary responsibilities include handling talent management, developing competencies framework, succession planning and L&D

Key Responsibilities:

• Talent Acquisition
• Employee Onboarding & Employee Engagement
• Performance Management
• Succession Planning
• Learning and Development
• Diversity and Inclusion

Job Requirements:

• Bachelor's degree in Human Resources or related field with minimum 8 years of HR experience
• Experience in developing competencies framework, succession planning and L&D
• Working experience with Oil & Gas companies is preferred
• Knowledge of applicable labour laws and regulations.
• Strong interpersonal and communication skills.
• Ability to handle sensitive and confidential information with discretion.
• Exceptional organizational and multitasking abilities.

How to apply:

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to YAN JIANKAI (EA Personnel Reg. No. R22104741, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact James at 9150 3922 or email [email protected] for a confidential discussion.

Our company is looking for 4 drivers for an Indonesian family living on Sentosa. We require one female and three male drivers who must be able to converse in English and Bahasa Indonesia. Candidates must be well dressed and groomed at all times, must hold an impeccable driving record and have some experience driving luxury vehicles. Experience driving a Rolls Royce is an advantage. Applicants must be reliable as it involves driving children to and from school. Hours will be two shifts either 6:55am to 2:00pm and 2:00pm to 10:00pm.

About The Company

Food Inc is a Singapore-based award-winning hospitality group that owns and manages several F&B concepts. These brands include Two Michelin-starred Saint Pierre, Two Michelin-starred Shoukouwa as well as casual restaurants Kingdom of Belgians and SQUE Rotisserie & Alehouse. Our portfolio goes beyond operating our own restaurants. We conduct cooking camps for children, provide institutional & luxury event catering and offer end-to-end F&B consultancy.

Job Description

Reporting to the Chief of Staff, the human resource generalist handles the daily responsibilities of talent management, employee onboarding, administering compensation and benefits plans, leave records for the human resources department.

Requirements

· Minimum diploma in Human Resources or a related field

· Minimum 2 years working experience. Fresh graduates with relevant internship experience may be considered

· Independent, adaptable and resourceful

· Good communication skills

· Proficiency with Infotech HRMS is preferred and will be an advantage.

To apply, please submit your updated resume to [email protected].

Job Description:

· Involve in recruitment process, including job posting, resume screening and interview arrangement.

· Involve in new hire onboarding process, including pre-onboarding coordination as well as offboarding clearance.

· Involve in training coordination & arrangement.

· Involve in employee engagement initiatives, including team bonding, wellness program and recognition events.

· Prepare the content for intranet Newsletter on monthly basis.

· Assist other ad-hoc HR operational administration matters.

Job Responsibilities:

• Lead project team for a wide range of projects.
• Establishing contacts and presenting architectural designs to clients.
• Be involved in business development meetings to strategise and target specific markets, clients and project opportunities.
• Contract administration of construction projects to ensure compliance
• Able to wear multiple hats role of QP (Qualified Person), SO (Superintending Officer) and SO’s Rep, etc.
• In charge of project P&L and resource planning

Job Requirements

• Minimum Bachelor's Degree in Architecture or equivalent
• 16 years of working experience in the related field
• Registered Architect with BOA, Qualified Person for signing -
• Experience in Local Healthcare & Data Centre Projects
• Proficient in BIM (Revit), Sketchup, Adobe Photoshop, Ms Office Application

Client: MNC / A1 Main Contractor

Location: West Area (With Transport from Jurong East MRT)

Working Hours: 8am - 6pm

Remuneration: $3500 - $4500 (Based on Qualification, Experience & Capability)

* PERM Position, AL * Health / Medical Benefits

REQUIREMENTS

• Diploma in Human Resource Management Business Administration
• Experience in handling full spectrum of HR & administrative roles, preferably in construction industry
• Good knowledge of Employment Act, foreign work pass procedures
• Ability to work in a fast-paced environment and ability to handle the pressure of meeting tight deadlines

RESPONSIBILITIES

• Handled in all human resource functions and administrative matters of the company
• In-charge of monthly worker payroll, claims, IR8A, insurance (security bonds, work injury, medical and etc.) and all issues related to workers
• Responsible in taking charge all type of insurance and renewal
• Follow up and process all types of work passes, including new application, renewal, transfer and cancellation matters and ensure housing meets MOM requirements
• Handle submission of IR21 tax clearance and submission for government related survey
• Liaise with government agencies on all HR related matters
• Other ad-hoc duties as assigned

TO APPLY:

Please send in a detailed resume to [email protected] / Whatsapp 89101675.

Subject: HR Exec / West > IMMED

• State your last drawn salary and Expected salary (With current & previous employers)
• The notice required and availability date
• Reason for leaving each employment

NOTE: ** Our Consultants will contact you if shortlisted.

Take Care, Stay Safe & God Bless.

MOM Certified: R 1103510

Job Description

• Loan application for Car Financing
• Working with various finance companies (Banks, In-house financing)
• Filling up particulars, car details, valuation for respective loan submissions
• Assist Salesman(s) in handing over of vehicle, HPA agreement and all handover documentations, Transfer of Vehicle
• Familiarise with Accepting/Transfer of Vehicles under Company via LTA portal
• Preparation of disbursement documentation
• Tabulate with various banks/in-house financing on their current up-to-date rates on disbursement
• Filing/book keeping
• Flooring of Vehicles (Cars purchased into Company under Finance)
• Prepare appropriate documentations and liaise with Respective Flooring companies
• Book keeping and accounting of All floored vehicles under Company
• Accounts Administrative
• Basic Knowledge working with Accountant
• Assist Accountant in P&L
• Filing and book keeping of receipts, Invoices, Quotations
• Prepare payment to Vendors

Send me your resume via WhatsApp ❤

80138164

Location:Kranji

Senior / Procurement Engineer (Electrical/Electronics)

Responsibilities

• Accountable for supplier selection and strategies alliance
• Develop and manage relationship with all key suppliers
• Conduct regular review on supplier’s quality and cost reduction target
• Develop and implement vendor managed inventory program
• Liaise with suppliers on all quality issues
• Lead procurement activities in product transfer and new product introduction
• Liaise with suppliers on quality improvement program
• Drive continuous process improvement by measuring and analysing suppliers and process efficiency
• Develop and implement cost reduction activities
• Liaise with the necessary internal and external parties on the disposal of non-conforming materials

Requirements

• Min Diploma in Electronics Engineering
• Minimum 3 Years’ work experience in Electronics industry (High mix, low volume manufacturing environment)
• Excellent negotiation and supplier management skills
• Have experience in leading new product introduction
• SAP R/3 or HANA

Interested applicants please submit your resume to [email protected]

Purchasing Manager

Responsibilities:

• Define and implement team objectives aligning with the corporate procurement strategy. Ensure compliance with objectives and policies while continuously improving organizational and individual performance metrics.
• Foster a culture of accountability, commitment, and transparent communication within project teams.
• Implement and communicate department metrics, ensuring understanding among subordinates and stakeholders. Influence peers, cross-functional processes, subordinates, and stakeholders to drive measurable improvements.
• Monitor on-time delivery to customers and supplier performance metrics, including OTD, Lead Time, Cost, RTV, and Supplier Capacity.
• Expedite materials and manage escalations with suppliers. Coordinate information with internal stakeholders and drive timely issue resolution. Oversee an extensive network of outsourced service suppliers.
• Perform opportunity analysis to identify and execute projects that deliver efficiency gains, cost savings, and inventory reductions.
• Collaborate in New Product releases by managing purchasing, item and quote master settings, and expediting materials.
• Maintain accurate procurement items and quote master MRP settings and supplier delivery information within the ERP systems.
• Prepare management status reports on metrics, projects, and programs.
• Foster a culture of transparent communication, early issue visibility, and urgency for corrective action within project teams.
• Emphasize root cause understanding and continuous improvement.

Requirements:

• Min Bachelor's degree in Business or Engineering.
• Min 6 years of relevant experience with managing direct reports experince
• Experience across multiple operational disciplines in a manufacturing environment.
• Strong understanding of contract manufacturing environments.
• Proven record of managing and driving continuous process improvement.
• Experience with tier one ERP & PLM systems (e.g., Oracle, SAP, Agile).
• Comprehensive knowledge of purchasing, supplier selection, cost analysis, and negotiation.
• Ability to work independently in a fast-paced environment.

Interested applicants please submit your resume to [email protected]

Logistics Assistant

Responsibilities:

• Remove shipped materials from delivery vehicles to designated storage area
• Examine receiving documents for storage destination
• Pull stored materials for orders and move to production or shipping area
• Document information relating to receipt, storage, or distribution of materials
• Operate materials handling equipment to move large volume of materials
• Perform cycle count
• Use computer system to locate material

Requirements:

• Min 2 years of relevant experience in a warehouse environment.
• Self-motivated & able to work under pressure.
• Good warehouse operation knowledge
  Good interpersonal skills and well team player.

Interested applicants please submit your resume to [email protected]

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage full spectrum of General Human Resource matters
• Design and create learning resources, training materials and e-contents
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Handle internal talent acquisition and other recruitment related duties
• Administer work pass application, renewal and etc
• Ensure the organisation in complying with local relevant regulations
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Minimum Diploma / Degree in Human Resource or Business - related fields
• Minimum 3 years of relevant experience
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Responsibilities:

• Loading, unloading, transportations & delivery items to clients or business in a safe & timely manner.
• Inspect vehicles for mechanical items and safety issues and perform preventative maintenance.
• Plan routes with delivery schedules.
• Document and log work/rest periods and kilometres spent driving and retain fuel/toll receipts
• Comply with driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures
• Collect and verify delivery instructions
• Ahere to safety requirement while on the job.
• Any other jobs assigned by the supervisor.

Requirements:

• Requires Valid Class 3 or 4 license.
• Proven work experience as a lorry Driver.
• Hands on experience with electronic equipment and software (GPS, AVL units, waze etc)
• Ability to drive long hours and travel regularly
• No recent moving or driving violations

Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management

Requirements and skills

• Proven working experience as HR Manager or other HR Executive
• People oriented and results driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labor law
• Degree in Human Resources or related field
• Working hours 9pm to 5am

• Leading Asset Management Company
• Vibrant Working Environment
• AWS + Performance Bonus

Responsibilities:

• Provide admin support to the team to ensure smooth process of lease documentation.
• Ensure proper filing, liaise with lawyers to send and track the execution of lease documents by tenants and the required internal resolutions.
• Handle full execution of documents after tenant’s acceptance of Letter of Offer and preparation of DR/DP.
• Attend to phone enquiries and making viewing arrangements.
• Follow up with tenants on arrears for rent and ad hoc charges in accordance with SOP.
• To review and manage property tax matters for respective properties.
• Ensure timely update of the contact database for tenants and business associates.
• Perform other administrative support i.e. arrange courier services, flower orders, sponsorship of gift.

Requirements:

• Minimum 3-5 years of relevant administration/operations experience.
• Proficient in Microsoft Office software applications especially with Microsoft Word, Excel and Outlook
• Details-oriented and quality conscious.
• Pleasant personality and good interpersonal skills.

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

Salary: Up to $4,000

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

• Leading Asset Management Company
• Vibrant Working Environment
• AWS + Performance Bonus

Responsibilities:

• Managing day-to-day incoming and outgoing calls and maintaining of Company's telephone directory.
• Managing incoming and outgoing mails and parcels.
• Responsible for maintaining all internal meeting rooms to ensure rooms are clean & presentable.
• Receiving, informing and guiding visitors including coordination with employees and serving drinks in a professional and warm manner.
• Monitor and maintain an adequate inventory of office and pantry supplies.
• Placing orders and issuing of all admin-related Purchase Orders (POs).
• Assist with company-wide events management such as department birthdays celebration and quarterly interaction.
• Any other ad-hoc duties as assigned by the Management when required.

Requirements:

• Minimum 2-3 years of relevant front desk/office admin experience.
• Able to work independently, team player, reliable, flexible and proactive
• Pleasant, professional personal presentation and customer oriented
• Proficient knowledge of Microsoft Office application

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

Salary: Up to $3,000

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Responsibilities:

• Responsible for aligning HR initiatives and functions with business objectives and business needs.
• Provides day-to-day performance management guidance and HR policy interpretation to line supervisors and managers.
• Partner with stakeholders to understand their hiring requirements and manage the end-to-end recruitment process.
• Manage, participate and review salary benching, annual increment, bonus, and allowance structure, ensuring all compensation and benefits strategies remains relevant and competitive while maintaining internal equity.
• Handle employee relations including grievance handling, investigation, and disciplinary action.
• Review and improve HR workflow, policies, and procedures, roll out productivity initiatives to motivate employees and drive business performance.
• Drive and coordinate employee engagement and wellness activities.

Requirements:

• Minimum a Diploma / Degree in Business / HR related discipline
• Minimum 2 years of working experience in HR Generalist/Business Partnering/Recruitment
• Experience handling blue collared employees of about 400 headcounts in medium to large-sized firms
• Strong personal presence and credibility, complemented by excellent communication, facilitation and presentation skills.
• Ability to work effectively under time pressure and when faced with competing priorities.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

Your Role

We are looking for a Management Trainee to be responsible in the store operations.

What Will You Do

• Responsible for opening or closing store.
• In charge of Front and Back of House.
• To be able to work at all designated stations (Line, Prep, Cashiering, Take Away etc).
• To assist in Expo Station (call tickets, call back to line, maintain reasonable ticket times).
• To ensure high quality of food and proper presentation.
• To provide good customer service at all time.

What Do We Want

• Have Food Hygiene Certificate will be added advantage.
• Comfortable to work in stressful and intensive environment.
• Able to multitask.
• Able to handle beef and non-halal food.
• Able to work 5 days a week including weekends.
• No experience is welcome, training and Food Hygiene Course will be provided.

What Will You Get In Return

You will be holding a key position in a big organization with attractive rewards and a wide range of benefits. You will be entitled to a basic salary up to $3500 + attractive perks like sales incentive, birthday leaves and medical benefits.

Your Role

We are looking for an Electrical Motor Technician to do servicing and maintenance of electrical motors.

What Will You Do

• To do wiring and overhauling of electrical motors.
• To do servicing and maintenance of electrical motors.
• To assist the production team in completing various production tasks or project work in the workshop or onboard vessels.

What Do We Want

• At least an O Level, ITE or Diploma in relevant field.
• At least 1 year of experience as a Electrical Motor Technician.
• Good interpersonal and communication skills.

Your Role

We are looking for an IT Assistant to offer comprehensive support for software, hardware and networking on desktops, laptops and servers.

What Will You Do

• To offer comprehensive support for software, hardware, and networking on desktops and laptops and servers.
• To perform installation and upkeep of servers, PCs, associated software, networks, and IT devices.
• To address issues through phone support and on-site assistance.
• To troubleshoot networking and PC-related problems.
• To handle any ad hoc tasks as assigned.

What Do We Want

• At least NITEC or higher in any discipline.
• At least 1 year of experience in related field.
• Able to work independently.
• Good interpersonal and communication skills.

Our client is a global MNC, one of the most established pioneers in the Chemical industry. Due to business needs, they are now recruiting a Human Resource Executive to be part of their HR Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Human Resource Executive:

• Manage monthly payroll, claims, and timesheet processing, including government claims.
• Collaborate on general office tasks with the team.
• Work closely with departments to understand job requirements and lead recruitment processes.
• Actively source talents from various channels and higher tertiary institutions.
• Support brand awareness and create recruitment materials with the Marketing Department.
• Implement HR analytics for reviewing recruitment and retention effectiveness.
• Handle onboarding and off-boarding processes, including document preparation and exit interviews.
• Identify competency gaps and propose training programs.
• Maintain staff training records and assist with training administration.
• Contribute to the Staff Welfare Committee and organize corporate events.
• Support ESG social initiatives for community engagement.
• Manage employee and property insurance renewals and claims.
• Ensure accurate documentation of employee databases and personnel files.

Requirements:

• Diploma in relkated field
• At least 3 years of relevant experience
• Experience in doing Payroll

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Sort and answer Manager queries efficiently
• Prepare and send employee letters/documents
• Assist in employee-relations meetings and hearings
• Explain policies effectively to Managers
• Research legal requirements when needed

Requirements:

• Minimum Degree in Human Resource/Business with at least 3 years of relevant working experience.
• Prior regional working experience will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Reporting to Chief Learning Officer, this position holder is responsible and accountable for leading the design, development, and research for his/her assigned portfolio of existing and new leadership programmes and solutions at HCLI.

Key accountabilities include:

DESIGN: The purpose of this accountability is to think creatively and generate innovative learning solutions.

• Design learning solutions for customised leadership programmes for corporate clients.
• Design new solutions for open enrolment leadership programmes.
• Design includes – but not limited to - content curation and creation, learning design, and innovating on learning solutions, etc.

DEVELOPMENT: The purpose of this accountability is to develop the innovative learning solutions into implementable programmes that produce the desired learning outcomes in support of client’s strategic objectives and learner’s leadership development objectives.

• Develop custom and open-enrolment leadership solutions by collaborating with subject-matter experts, faculty, and partners, etc.
• Development includes – but not limited to – cost and budget estimation, programme evaluations (e.g. after-action review or ‘AAR’), and managing “product life cycles”, etc.
• Development includes – but not limited to – updating existing leadership solutions, grant applications (e.g. SSG funding), and mapping to competency and skills frameworks, etc.

DELIVERY: The purpose of this accountability is to deliver effective learning and a great learning experience for corporate clients and individual learners, and in so doing, deliver on the value created for the client and learner, and capturing the associated value created for HCLI.

• Programme direction.
• Community stewardship.
• Facilitation and learning management.

RESEARCH: The purpose of this accountability is to deepen expertise and thought leadership in leadership for HCLI as a leading institute of leadership development and you as an individual subject-matter expert.

• Conduct research that contributes to building thought leadership on leadership.
• Conduct research that contributes to innovating on learning solutions.
• Research includes – but not limited to – producing articles for publications like HBR and SMR, writing cases, white papers, opinion pieces, etc.

AD HOC

• Lead and manage ad hoc strategic projects.

Knowledge and Skills:

• Digitally savvy – to be familiar with learning apps and virtual learning platforms
• Highly organised with good project management skills
• Highly creative and analytical with good problem-solving skills. Able to get things done in complex situation
• Understand fundamental theories and prevailing practices of corporate learning and leadership development
• Experience in instructional design, training delivery, and programme management
• Ability to interact with clients with a strong sense of customer service
• Confident in communicating with all levels of management
• Resourceful, meticulous and must have good financial sense
• Experience in conducting learning needs analysis and proven ability in designing customised programmes for senior executives, either independently or in partnership with an internal programme development team, that resulted in a high success rate of conversion
• Highly entrepreneurial and strong business acumen backed by a wide business network in Asia and beyond; experience in consultative selling, key account management
• Deep knowledge of the Leadership Development field and an interest and understanding of the emerging trends
• Experience in managing and representing a premium brand such as HCLI to a variety of clients and stakeholders from multinational to privately owned and government organisations
• Experience working in a multinational/international environment, working across cultures, is an advantage
• Excellent interpersonal, communication skills, presentation skills
• Strong project planning and coordination skills
• Able to adapt easily to new cultural environments, and to communicate with people from a variety of linguistic and educational backgrounds
• Good written and spoken English
• Experience in personality and leadership profiling/ assessment instruments will be an added advantage
• Conversant in a second Asian language is a plus

Education:

• Degree Holder in Organisation Development, Psychology, Training or Business. A Masters or PHD Degree will be advantageous

Experience:

• Minimum 5 years of relevant experience in Leadership Development/Executive Education/Learning & Development/ Organisational Development, or related Consulting/Professional experience(s).

Your Role

We are looking for a Retail Assistant to upsell baked goods and souvenir items.

What Will You Do

• To upsell baked goods and souvenir items.
• To handle walk-in and phone calls customer inquiries.
• To do cashiering duties.
• To maintain the cleanliness and tidiness of the store.
• To perform any ad-hoc duties assigned by the superior.

What Do We Want

• Having experience in Customer Service or F&B will be added advantage.
• Comfortable to work in weekends and Public Holidays.
• Good interpersonal and communication skills.
• Training will be provided.
• Entry level is welcome.

Your Role

We are looking for Air-con Technician to troubleshoot and propose solutions encounter when servicing client’s air-con.

What Will You Do

• To troubleshoot and propose solutions encounter when servicing client’s air-con.
• Preparation of service report for client’s endorsement upon completion of service or repair work.
• Any other tasks or duties assigned by the management.

What Do We Want

• At least 3 years of relevant experience in the Air-con or Cold Room field.
• Possess a valid Singapore Class 3 driving license.
• Familiar with Singapore road and regulations
• Good interpersonal and communication skill.

Responsibilities

Mentor and guide team members to focus on their roles within the incident response and resolution process. Your role includes:

• Managing the recovery process and establishing a clear hierarchy of command and accountability.
• Handling case management, including the collection and analysis of information on risks to avoid future incidents.
• Collaborating with Technical and Application Teams to pinpoint incident causes, suggest recovery solutions, and prepare detailed technical incident reports.
• Partnering with technical teams to devise temporary solutions and estimate resolution times.
• Maintaining detailed records of events, collaborating with recovery and operations teams for comprehensive documentation and reporting, and steering efforts towards prompt resolution.
• Ensuring adherence to all processes and policies, maintaining high standards across operations.
• Leading incident and problem review meetings and participating in post-incident reviews with the Business Incident Manager to present findings and preventative measures to senior IT and business management.
• Serving as the primary liaison for all technology team coordination and communication efforts.
• Taking full responsibility for the controlled resolution of incidents and problems in collaboration with the Business Incident Manager, adhering to defined Service Level Agreements (SLAs).
• Quickly assessing the severity and impact of incidents and ensuring proper escalation and communication with all stakeholders.
• Tracking permanent resolutions and developing a knowledge base for future incidents.
• Leading stability initiatives to ensure application availability for business-as-usual activities, including improved monitoring, failover, and resiliency strategies.
• Guaranteeing compliance with Incident and Problem Management processes.
• Supporting audit, regulatory, and compliance efforts with necessary inputs.
• Overseeing regular reporting and customer satisfaction measures to ensure positive outcomes for all stakeholders.

Requirements

• A Bachelor’s degree with a minimum of 10 years of experience in a banking or financial institution setting.
• In-depth knowledge of ITIL best practices.
• Proven ability to manage incidents and problems at an enterprise level, with significant experience in banking operations and technology for critical recovery decisions.
• A strong background in supporting Desktop End User Services, Infrastructure, Banking Applications, and Operations.
• Decisive with the ability to make rapid and effective decisions.
• Skilled in coordinating with technology team members to manage all facets of an incident.
• Outstanding communication, presentation, and interpersonal skills.
• Demonstrated leadership experience with the capability to effectively delegate tasks.

Hudson Global Resources (Singapore) Pte Ltd

EA Licence Number: 23C2056

EA Personnel Registration ID (GR): R2090041