Job Responsibilities:

• Attend to infants’ basic needs by feeding them, showering, dressing them and changing their diapers.
• Organise activities to provide a variety of learning experiences and opportunities that include reading, singing and interacting with them.
• Observe and evaluate infants’ performance, behaviour, social development and physical health and make note of progress.
• Responsible for the upkeep of the classroom and centre’s environment.
• Participate in event management as well as marketing and sales activities.
• Build and maintain relationships with parents.

Job Requirements:

• Possess Certificate in Infant/Toddler Care & Development (CIT)/Higher Certificate in Infant Care (HCIC)/Advanced Certificate in Early Years (ACEY)
• Candidates who are currently undergoing HCIC/ACEY are welcome to apply too
• Preferably with relevant experience in teaching infants and toddlers

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

We are seeking a dynamic and results-driven Business Development & Academic Executive to promote and expand Singapore Human Resources Institute’s (SHRI) solutions and programmes. This role requires a professional with an understanding of business development, strong communication skills, and the ability to build and nurture client relationships. The successful candidate will play a key role in driving growth through collaborating with Marketing in outreach and effective program campaigns.

Key Responsibilities:

Business Development

• Develop and execute a business development strategy to increase enrollment for programs and position SHRI as a partner of choice.
• Identify and pursue new opportunities by targeting corporate clients, and industry partners.
• Build and maintain strong relationships with HR / Business leaders, organizations, and associations to promote program offerings.
• Utilise market research to understand trends in HR education and adapt sales approaches to meet prospective client needs.
• Collaborate with the marketing team to develop impactful marketing campaigns, including digital content, events, and promotional materials.

Academic Program Promotion

• Serve as a knowledgeable spokesperson for HR programs, effectively communicating their value, curriculum, and career impact to prospective students and corporate partners.
• Conduct informational sessions, webinars, and one-on-one consultations to guide prospects through program offerings and admission processes.
• Provide accurate information on program structure, schedules, and costs, while addressing any questions or concerns from prospective students or corporate clients.
• Liaise with academic and administrative departments to ensure smooth communication of program details and seamless onboarding of new students.

Relationship Management & Client Support

• Develop and manage partnerships with key organizations, associations, and influencers to expand program reach and credibility.
• Act as the primary contact for enrolled students and corporate clients, ensuring a high level of satisfaction through ongoing communication and support.
• Monitor and report on program performance metrics, including enrollment numbers, student satisfaction, and partner engagement, to refine strategies.

Qualification:

• Minimum Diploma in Business, Marketing, Human Resources, or a related field.
• 2+ years of experience in business development, sales, or a similar role, preferably within education or HR.
• Proactive, self-motivated, and results-oriented with strong networking skills.
• Comfortable working in a collaborative environment and adapting to changing priorities.

Overview:
The Admin Assistant plays a pivotal role in ensuring the smooth operation of the organization
through managing both administrative functions and support Recruitment activities. This dual
role is responsible for handling employee relations, recruitment, payroll management, and dayto-day administrative tasks.

Job Description:

• Manage office supplies inventory and place orders as needed.
• Oversee office maintenance and liaise with building management.
• Coordinate and schedule meetings, appointments, and events.
• Assist in the preparation of reports, presentations, and correspondence.
• Handle incoming and outgoing mail and deliveries.
• Provide administrative support to various departments as needed.
• Greet and assist visitors and clients.
• Maintain office filing systems, both electronic and physical.
• Ensure compliance with company policies and procedures.
• Assist with onboarding new employees and managing HR documentation.

Requirements:

• To possess minimally a NITEC qualification in office administration.
• Possess prior working experience in an administrative role.
• Able to show competency in MS Office suite and its application.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Detail-oriented with a strong focus on accuracy.
• Familiarity in HR processes and documentation is beneficial

This advertisement is recruiting for the position of Receptionist cum Administrative.

If successfully selected, you will be seconded to MOE primary located in Ang Mo Kio.

Contract Period: From 02 January 2025 to 31 December 2025.

Option to Extend: From 01 January 2026 to 31 December 2026.

Personnel to be deployed at the following hours:

Contract Period: From 02 Jan 2025 – 31 December 2025.

• Mondays to Fridays: 7:00am to 4:00pm, inclusive of 1/2hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Option Period: From 01 Jan 2026 – 31 December 2026.

• Mondays to Fridays: 7:00am to 4:00pm, inclusive of 1/2hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

Job Description

• Main Duty - Customer Service Duty (mindset has to meet the realist challenges and demands of a Primary School setting)
• To answer phone calls, manage visitors, takes messages, responds to enquiries and provide general useful information (in a very dynamic environment where calls are voluminous)
• Able to use school implemented IT system for administrative purposes.
• To handle daily varied demands and queries from parents / students / vendors / staff etc
• To call pupils absentees and to check with parents on their child’s status every morning.
• To call pupils to convey messages during ad-hoc / special events.
• To render first level assistance to walk-in pupils’ needs including sick & injured pupils. To escalate the case to other colleagues in the office immediately if it is beyond superficial cases.
• To handle / support situations when pupils’ vomit, soiled their clothes.

General Duties

• To assist in canteen matters, utility, FAS application, arrears fee, bus booking, etc
• To help update the school activity notice board in the office (data accuracy is important)
• To maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.
• To assist in general typing duties.
• To assist in Stores supplies management during school holidays
• To support any other general admin duties as and when required

The personnel shall minimally have the following qualifications, skills and experience:

• Full GCE ‘N’, or ‘O’ Level certificate or its equivalent

The Personnel to have the following skills and experience:

• Good communication and inter-personal skills in reception duties, preferably in school environment
• Good team player with high level of initiative

This advertisement is recruiting for the position of Food Lab Assistant.

If successfully selected, you will be seconded to MOE Secondary school located in Hougang.

Contract Period: From 02 January 2025 to 31 December 2025.

Option to Extend: For a further period of one year.

Personnel to be deployed at the following hours:

• Mondays to Fridays: 6:30am to 5:30pm (at least 4 hours per day), inclusive of 0.5hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays
• Service not required during home based learning days and school holidays unless required by the school.

The service required are set out as follows :

• Ordering and preparation of ingredients and equipment for practical lessons in the food labs
• General cleaning and maintenance of the food labs.
• Checking , collating, ordering and receiving ingredients from suppliers.
• All other duties as required by the Authority.

The personnel shall minimally have the following qualifications, skills and experience:

• A PSLE Certification or equivalent.
• 1 year of experience as Food Lab Assistant in the Food Lab in school.
• Follow food and beverage safety and hygiene policies and procedures.

Job Responsibilities:

• Plan and deliver engaging, age-appropriate lessons and activities that stimulate children's cognitive, physical, social and emotional development
• Create a safe, nurturing and inclusive learning environment that fosters creativity, curiosity and a love of learning
• Observe and monitor children's progress, providing individualised support and guidance as needed
• Collaborate with parents and caregivers to ensure a cohesive approach to each child's learning and development
• Participate in ongoing professional development to stay up-to-date with best practices in early childhood education
• Maintain accurate records and documentation in line with regulatory requirements

Job Requirements:

• A recognised teaching qualification in early childhood education or a related field
• Minimum 2 years of experience working as a Preschool Teacher, preferably in a similar setting
• Strong communication and interpersonal skills to build positive relationships with children, families and colleagues
• Creativity and adaptability to design and implement engaging and developmentally appropriate learning experiences
• Patience, empathy and a genuine passion for supporting the holistic development of young learners
• Proficiency in both English and a second language (Mandarin, Malay or Tamil) will be considered for Language teacher

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

Job Summary:

• Industry: Healthcare
• Employment type: Part-time (20-22 hours/week), contract for 2 years
• Working location: Jurong West

Job Responsibilities:

• Collaborate and assist in designing and developing a new robust psychometric instrument, or validating an existing one, for measuring multimorbidity.
• Collaborate with study investigators to define key constructs and dimensions of multimorbidity.
• Develop survey items and scales that accurately capture the localised complexities of multimorbidity in a primary healthcare setting, adapting from existing measures and methodologies.
• Perform pilot testing and statistical analyses to evaluate the validity and reliability of the instrument(s).
• Present findings and recommendations to the study team
• Provide training and support to study team members on using the psychometric instrument(s).

Job Requirements:

• Master’s/PhD in social sciences, statistics, or a related field
• Proficient in statistical software (SPSS/R/STATA/NVivo)
• Knowledge of psychometric measurement theories (e.g. ITT/CTT) and research methodologies
• Expertise in quantitative and qualitative data analysis, including advanced statistical techniques.
• Ability to present complex data and findings.
• Experience in healthcare-related research projects is highly desirable.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

Responsibilities

• Drive the implementation and compliance of IT policy for network and firewall architecture.

• Install, configure and support network and firewall infrastructure

• Perform network maintenance and upgrades including patches, hot fixes and security configurations

• Monitor performance and ensure system availability and reliability

• Monitor system resource utilization, trending, and capacity planning

• Assist in security incidents and provide expertise in remediation efforts

• Identifying root cause of incidents and making appropriate recommendation to avoid future failure

• Research the latest industry practices and technologies as well as emerging threats and vulnerabilities.

• Develop requirements for firewall rule implementation including user-ids and application-ids

• Being proactive to anticipate issues or situations which impact service quality

• Participate in network related vulnerabilities testing and drill.

• Participate in IT audit and DRP.

• Assist in any other duties as assigned from time to time, where applicable

Requirements

• Degree/Diploma in IT/Computer Engineering/Computer Studies

• Equipped with Cisco Networking Engineering Certification

• Knowledge of LAN, WAN, and Wireless Networks

• Understanding of network security standards and best practices

• Proficiency in configuring routers, switches, and firewalls

• Strong technical knowledge in Network Routing and Switching

• Proficient in NGFW Firewall (Palo Alto/ Fortinet), User-ID, Application-ID, Remote Access and general network security concept

• Familiar with DNS, NAC (Clearpass), monitoring tools

• Service-oriented, interpersonal skills and adaptable to a fast-paced dynamic environment

• Knowledge of cloud networking concepts

• Experience in one or more Cloud platforms such as AWS, Azure, Google, etc for wide range of services

• Strong analytical and troubleshooting skill.

• Certifications in Palo Alto would be an advantage

• Willing to travel within different sites in Singapore if required

Licence no: 12C6060

Job Responsibilities:

• Promote through Telemarketing efforts for SkillsFuture workshops in Culinary, Marketing, Media and Arts.
• Perform consultations with potential learners to understand their training needs, challenges, and objectives.
• Develop and implement effective sales strategies to achieve and exceed individual and team sales targets.
• Follow up with the existing pool of leads to nurture and potentially convert them into learners.
• Develop and implement sales strategies with the sales manager and other team members.
• Provide great learner experience and journey for participants.

Job Requirements:

• Possess a diploma, preferably possess at least 1 year of proven experience in telemarketing, sales, or customer service roles, preferably in the education or training industry.
• Willing to travel to different parts of the island for roadshow
• Strong persuasive and negotiation skills, with the ability to effectively communicate and articulate the value proposition of our training programs
• Excellent interpersonal skills, with the ability to build rapport and establish positive relationships with potential customers
• Self-motivated and target-driven, with a proven track record of meeting or exceeding sales targets

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

Join Our High-Potential Team!

We are a newly established company with immense growth potential, and we’re looking for passionate individuals ready to make a real impact. As part of our team, you’ll have the opportunity to shape our future and grow your career alongside us.

Our dynamic culture fosters innovation and collaboration, where every team member's ideas are valued. You’ll play a crucial role in driving our success, and your contributions will directly influence our success.

If you’re excited about joining a company with a promising future and the chance to make a significant difference, we’d love to hear from you!

• Location: Tanjong Pagar
• Working hours: 8.30am - 5.30pm(Monday to Friday)

Job Responsibilities:

1. Handle full set of accounts, including Accounts Receivable (AR), Accounts Payable (AP), and General Ledger (GL).
2. Support day-to-day finance operations, ensuring smooth and efficient financial transactions.
3. Responsible for managing and processing invoices for payment and ensure all AP transactions are processed timely and accurately.
4. Review requests for new vendor creation, ensuring that vendor information in the accounting system adheres to company policies and procedures.
5. Assist in the preparation of monthly and interim financial statements and reports.
6. Participate in the annual financial audit, assisting with the organization of audit documentation and financial reporting.
7. Ensure that financial documents are filed promptly and accurately.
8. Liaise with relevant departments and external stakeholders to resolve discrepancies and ensure smooth financial operations.
9. Perform other ad-hoc financial projects and tasks as required.

Job Requirements:

1. Diploma and above, major in Accounting or related;
2. At least 2 years of relevant working experience;
3. Meticulous, detailed and organized;
4. Possess a high level of discretion and integrity;
5. Able to take ownership at work.
6. Experiences in a new set-up company is plus;
7. Fluent in Chinese and English to liaise with counterparties;
8. Proficient in Office software, good Excel and Word skill.

Overview:

The Operations Support Officer provides vital assistance in maintaining school facilities, supporting events, and ensuring the safety of students and staff. This role involves a range of tasks, including the upkeep of equipment, logistical support for school functions, and managing traffic and gate duties.

General Responsibilities:

• Provide support in general upkeeping of equipment and workplace.
• Provide logistical support for school events, functions, which includes arranging of furniture and equipment.
• Perform gate ushering duties and implement traffic control measures in ensuring safety of students.
• To carry out other assigned duties from time to time.

Requirements:

• Physically fit to assist in logistical support
• Able to converse in basic English to liaise with contractors and staff.

Overview:

The Audio-Visual and Information & Communication Technology (ICT) Executive plays a crucial role in ensuring the smooth operation and maintenance of audio-visual equipment and ICT systems within the school environment. This role involves supporting all aspects of audio-visual equipment setup, operation, maintenance, and support during various school events and activities.

Job Responsibilities:

• Assists ICT Trainers when they’re conducting ICT lessons for students, teachers and other relevant learners. This includes ensure all operating systems and hardware are fully functional.
• Accustom to software and assist students, teachers or learners when in need such as troubleshooting minor faults and errors.
• Responsible in overseeing equipment such as signing in and signing out of loan equipment, and report faulty equipment to the person-in-charge.
• Provide technical support for school events, such as assemblies, performances etc. in ensuring all equipment are fully functional.
• Responding to and resolving technical issues related to AV systems, ensuring minimal disruption to classroom activities.

Requirements:

• Background in ICT related field of studies is required.
• Possess strong knowledge of equipment, including setting up. Troubleshooting, and maintenance.
• Practical problem-solving skills for handling technical issues efficiently.

Overview:

An ICT Trainer educates teachers and students on how to effectively use technology for teaching, learning, and administrative tasks. They provide training sessions, workshops, and support to help individuals develop digital literacy skills and apply those skills in the real world.

Job Responsibilities:

• Training Educators and Students: Conducting workshops, sessions, and training programs on using various educational software, platforms, and tools (e.g., learning management systems, classroom technology, educational apps).
• Curriculum Integration: Assisting in integrating ICT tools into the teaching curriculum to enhance lesson delivery.
• Technical Support: Providing technical assistance in troubleshooting hardware and software issues, ensuring that classroom technology is functional.
• Digital Literacy Initiatives: Promoting digital literacy and supporting the development of 21st-century skills among students and staff.
• Developing Resources: Creating and providing training materials, guides, and e-learning resources for teachers and students.
• Assessment: Monitoring and assessing the effectiveness of ICT use in the classroom and supporting ongoing professional development for teachers.

Requirements:

• Strong technical knowledge of ICT systems, hardware, and educational software.
• Ability to deliver training to diverse groups, including teachers, students, and administrative staff.
• Knowledge of instructional design and how to integrate technology into pedagogical strategies

Job Summary:

• Industry: Healthcare
• Employment type: Temporary for 6 months
• Working location: Kent Ridge

Job Responsibilities:

• Assist in coordinating and providing administrative support for all meetings and events
• Preparation of meeting materials, coordination for circulations and recording into statutory records
• Minutes taking and minutes writing (preferred but not compulsory)
• Assist in preparing and circulating Directors’ Resolutions in Writing and related documents for signature and approval
• Filing of Notices with the Accounting and Corporate Regulatory Authority (ACRA), Charities
  Portal, etc.
• Managing and submission of claims, vendor invoice processing, including any procurement
  process involved
• Assist in Corppass administration and maintenance and all related functions
• Assist in any other logistics and administrative support

Job Requirements:

• Preferably possess a SAICSA Executive Diploma in Corporate Administration (EDCA) or a Degree equivalent
• At least 3 to 5 years of relevant experience in a public company or service provider for Corporate Secretariat services
• Ability to carry out basic corporate secretarial tasks with minimal supervision.
• Must be a team player, meticulous and have a keen eye for detail.
• Good verbal and written communication skills
• Proficient in Excel, PowerPoint and Word Documents.
• Ability to multi-task and work under tight timelines
• Good people, analytical and organisational skills

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret that only short-listed candidates will be notified.
Registration No: R24123448 / EA Licence No: 12C6253

Responsibilities:

• Work with Interior Designers /Architects and suggesting solutions to their problems
• Setting and attaining sales target
• Using upselling techniques to increase store sales
• Recommending the best products to customers

Requirements:

• Comprehensive understanding of the store products
• Advanced customer service skills
• Strong level of professionalism at work
• Outgoing personality, target driven and result oriented
• Energetic, well groomed, sales and customer service oriented
• Able to converse well in English
• Experience in soft furnishing (curtains, blinds & wallpaper) will be an added advantage

We would like to invite interested applicants to Click Apply Now

Tiffany Yap
Dynamic Human Capital Pte Ltd
Registration No: R23115176
License No: 12C6253

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Job Description

Coordinate daily customer service operations (e.g. sales processes, orders and payments)
Track the progress of weekly, monthly, quarterly and annual objectives
Monitor and maintain store inventory
Evaluate employee performance and identify hiring and training needs
Supervise and motivate staff to perform their best
Coach and support new and existing Sales Associates

Job Requirements

Experience with recruiting and performance evaluation processes
Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics
Leadership and organizational abilities
Interpersonal and communication skills
Problem-solving attitude
Flexibility to work in shifts, able to work on sat , sunday and PH.

• Oversees HR functions of Recruitment & Selection
• Recruitment & Selection: Job posting, pre-employment, work passes administration, onboarding and contract preparation
• Take charge of foreign employees’ entry matters
• Prepares monthly reports: security bonds and forecast quota etc.
• Upkeeps Human Resource Information System, policies and procedures
• Provide HR advices in accordance to regulations from Ministry of Manpower, Building and Construction Authority (BCA) and other relevant government agencies
• Act as Safe Management Officer for general workplace setting
• Administrative works such as filing and keeping records of employees’ records
• Any other duties assigned
• Job scope may be expanded to other functions when hiring slows down

Overview:

The Discipline Teacher's Aide plays a key role in supporting the school's efforts to maintain a safe and orderly environment. Working closely with Discipline Managers and the school's Discipline Committee, you will assist in monitoring student behaviour, conducting patrols, and implementing corrective measures such as supervising detention classes.

Job Description:

• Assist DMs/ OMs to upkeep discipline and behaviour of school.
• Regular Patrol of school compound, nearby vicinity to ensure orderly behaviour.
• Report significant behaviours concerns to the teacher and assist in implementing corrective measures such as supervision of detention classes.
• Work closely with schools’ discipline committee in disciplinary cases.

Requirements:

• Experience working with children or in a school environment is a plus.
• Strong communication and interpersonal skills, with the ability to interact effectively with students, staff, and parents.
• Ability to handle challenging situations calmly and professionally.
• Detail-oriented with strong organizational and time-management skills.
• Knowledge of student behaviour management techniques is an advantage.
• Ability to work as part of a team and follow through on assigned tasks.

job description:

• Manage and store vendors’ contracts and invoices
• Coordinate communication between front of the house and back of the house staff
• Prepare shift schedules
• Supervise kitchen and wait staff and provide assistance, as needed
• Keep detailed records of daily, weekly and monthly costs and revenues
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback and recommend improvements to our menus

Requirements:

• Good math and reporting skills
• Customer service attitude
• Communication and team management abilities
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Description:

• Develop new sales leads and clientele / supplier base, both locally and overseas.

• Provide dedicated services and relationship building with existing account.

• Identify new markets and business opportunities through research and analysing market trends.

Job Requirement:

• Possess good experience to the above and as well as in overseas market.

• Strong understanding of customer and market dynamics and requirements.

• Able to work retail hours and on weekends.

Job Description:

• Greet each guest, enthusiastically and with a smile to create a friendly positive experience.

• To perform foot reflexology treatments following the established protocols, and allotted treatment times.

• Explaining foot reflexology, treatments, and therapies to guests and providing suitable recommendations as needed.

Job Requirement:

• Possess good experience to the above.

• Physically capable of performing the above duties.

• Effective communication skills.

Job Description:

• Promotes and maintains patient health by providing services under supervision.

• Implement therapeutic directives.

• Performs therapeutic procedures.

Job Requirement:

• Possess good experience to the above.

• Physically capable of performing the above duties.

Job Objectives

We are seeking a skilled and experienced application production support to oversee and manage various projects within our prod support team. The ideal candidate will have a strong background in the project mgmt, particularly with prod support env, and possess excellent org and comm skills. This role will primarily focus on coordinating and managing projects related to the maintenance and enhancement of our prod systems, ensuring timely delivery, stability, and high-quality results.

Key Responsibilities

• Key point of contact for development team to coordinate / validate on the production readiness, change quality, observability, resilience, and production risk
• Identify and mitigate project risk, proactively addressing potential issues to minimize potential disruptions to production operations
• Serve as the primary point of contact for project-related communications, providing regular updates to stakeholders on project status, milestones, and any changes in scope or requirements.
• Facilitate the resolution of project-related issues and conflicts, working collaboratively with team members and stakeholders to find effective solutions
• Maintain accurate project documentation, including project plans, meeting minutes, status reports, and other relevant records.
• Identify opportunities for process improvements and efficiencies within the production support team, implementing best practices to enhance overall project delivery and performance.
• Ensure compliance with company policies, procedures, and regulatory requirements throughout the project lifecycle.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Manage and respond to users on timely manner for reported production issues/clarification

Key Requirements

• Minimum 10 years of hands-on experience in Java, J2EE, JMS, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, CTRL+M, Splunk
• Proven experience in project management, particularly in a production support environment
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
• Demonstrated ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus.

Key Skills:

1. Swift Product Skills: Retail / Wholesale banking support, AML, AMH, Wealth Management,

2. Programming Languages: Java, J2EE, JMS, Webservices, Micro Services, UNIX (Shell Scripting),

3. Database & Tools: Oracle (SQL & PL Sql), Control M, Splunk, Prometheus, Grafana, Servers & Middle Ware: OpenShift Platform (OCP), IBM MQ Series, Weblogic, Tomcat

Shift Timings (Choose One Shift Option):

Option #1: Weekends Shift

Working Hours : 5 working days, 1 rest day and 1 off day per week / 42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

Option #2: AM & PM Shifts + Weekends / Night

- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm

- Week 2: Mon 12.30-10pm/Tues 12.30-10pm/Wed OFF/Thurs 12.30-10pm/Fri 12.30-10pm/Sat 12.30-10pm/Sun OFF

- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am

- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF

Job Description

• Inbound call handling for Bank's Accounts Servicing campaigns, products enquiries and helpdesk enquiries
• Customer Fulfillment follow through on case handling and with customers
• Ensure bank's compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Candidate without relevant experience are welcomed to apply
• Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing of vegetables/fruits, frozen foods, frozen chickens/meats/fishes, groceries, packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work night shift permanently.