To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak

• Regional role with leadership responsibility
• Permanent in-house role with an established company

About the company

Our Client is an established Europe MNC. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for an IT Help desk / IT ServiceDesk / EUC / IT Service deliveryManager to join their team.

About the job

Your role involve:

• Overseeing the day-to-day operations of the IT service desk team
• Ensuring the prompt resolution of customer inquiries and technical problems. You will play a crucial role in maintaining high levels of customer satisfaction and service quality.
• Ensuring timely resolution of customer inquiries and technical issues, and maintaining high levels of customer satisfaction.
• Monitor helpdesk ticketing system to ensure tickets are handled promptly and efficiently.
• Set performance goals and KPIs for the team and ensure they are met.
• Collaborate with other departments to resolve complex technical issues.
• Identify training needs and provide ongoing training to helpdesk staff.
• Continuously improve support processes to enhance efficiency and customer satisfaction.
• Prepare reports and analyze data to identify trends and areas for improvement.
• Act as the point of escalation for challenging customer issues.
• Manage vendor relationships and oversee the procurement of helpdesk tools and software.

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT Support. At least 3 years of experience in managing a team.

Legal law firm or Professional services inhouse industry background is required for this role.

Whats on offer

This is an excellent opportunity to join an established end user environment with regional exposure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak (EA: 94C3609/ R1219669)

Job Scope:

• Detailed schedule planning and progress management based on the given outline plan.
• Providing feedback to the designer to further improve the defined process and procedure based on the experience during the actual site works.
• Guiding and providing instructions to the sub-team members.
• Manage and maintain the tools used in the site work.
• Consolidating information, creating report, and troubleshooting in case of technical problem during the site work.
• Supervising sub-team members during the site works to keep the works safe.
• Manage error information that occurs on a daily basis and request investigation to the maintenance team.
• Management of list of malfunctioning devices and creation of repair reports for them. Withdraw replacement items needed for repairs and monitor the repair process.
• Manage error information that occurs on a daily basis and request investigation to the maintenance team.
• Management of list of malfunctioning devices and creation of repair reports for them. Withdraw replacement items needed for repairs and monitor the repair process.

Job Requirements

• Bachelor degree or equivalent technical knowledge for electric or software engineering
• Prior experience in design or quality control of industrial products such as electrical equipment/device/system is an added advantage
• Project or schedule management experience is an added advantage
• Able to start work immediately or within a short notice

Interested candidates do submit your application to [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

Your day to day

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.

Job Description & Requirements

· Greet and welcome guests as soon as they arrive at the office.

· Direct visitors to the appropriate person and meeting rooms.

· Serve beverages to guests as and when required.

· Answer, screen and forward incoming phone calls to appropriate person.

· Take and relay messages to the appropriate personnel.

· Provide information and answer queries from callers.

· Receive, sort and distribute daily incoming mail / deliveries.

· Sent outgoing mails and maintain postage record.

· To assist with purchasing of stamps and mailing of registered mail

· Manage and order office stationery, pantry supplies, First Aid boxes and keep an inventory of stock.

· Receive invoices and pass on to accounts department.

· Perform other clerical receptionist duties such as filing, photocopying, transcribing and laminating.

· Ensure reception area is tidy and neat at all time, with all necessary stationery and material (e.g. pens, forms and magazines)

· Ensure pantry area, photocopying copy area,meeting room is tidy and neat at all times.

· Liaising with vendor on maintenance servicing for office equipment. (eg. photocopier, water dispenser, coffee machine)

· Provide assistance in general administrative support as and when needed.

· Any other appropriate duties and responsibilities as assigned.

Requirement

GCE 'O' Level

2 years’ experience

Benefits

· Annual leave

· Medical insurance

· Performance bonus

We regret that only shortlisted candidates will be contacted.

Responsibilities

• Manage all financial aspects of projects through ongoing job forecasting

• Oversee pre-con meetings to ensure successful handoff from estimating to field

• Collaborate with prefabrication and design departments

• Set clear goals and expectations to foreman

• Negotiate and resolve all customer's concerns

• When necessary, estimate change orders for assigned projects

• Manage all jobs closeout procedures

• Conduct post project reviews to determine areas for future improvements

• Provide coaching/counselling to foreman

• Develop/maintain network of professional relationships within our industry

• Responsible for overseeing the design, installation and supply of electrical systems

• Draw up daily schedules, time allocation, resources and budget

• Manage staff to ensure work is completed on time to a high standard

Requirements

• Minimum relevant Diploma and above

• Minimum 5 years experience

• Good organisation, communication, administrative skills

• Excellent attention to detail

• Meet and exceed sales targets and ensure that all transactions adhere to P&L objectives.
• Develop and implement strategies to promote the company' services and align them with customer objectives.
• Pursue new accounts and business opportunities to increase revenue.
• Expand a customer base through effective relationship-building and communication with all partners.
• Monitor industry competition, market conditions, and product development to stay informed and identify potential opportunities.

Requirements:

• Diploma and above.
• At least 5 years in ocean freight and handling dangerous goods (DG) in the freight forwarding industry.
• Strong knowledge in ISO Tank/Flexitank and Dangerous Goods.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website atwww.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Responsibilities:

1. Oversee the financial operations of the vessel accounts department.
2. Prepare and present financial reports to management.
3. Develop and implement financial policies and procedures.
4. Ensure compliance with maritime financial regulations and standards.
5. Coordinate with other departments to ensure accurate and timely financial reporting.
6. Manage the budgeting and forecasting processes for vessel accounts.
7. Provide financial advice and guidance to the management team.
8. Conduct financial analysis to identify trends, risks, and opportunities.
9. Manage and develop the vessel accounts team.
10. Collaborate with external auditors and manage the audit process.

Requirements:

1. Proven experience as a Manager Vessel Accounts or similar role.
2. In-depth knowledge of maritime financial regulations and standards.
3. Excellent leadership and team management skills.
4. Strong analytical and problem-solving skills.
5. Degree in Finance, Accounting, or a related field.
6. A professional certification such as CA or CPA is a plus.

Clarence Khoh

R1552376

Responsibilities:

• To manage site safety; workplace safety and health compliance.
• To manage site coordination; planning, manpower, materials and equipment etc.
• To ensure that site works are executed accordingly based on approved detailed drawings, interpreted plans, and requirements of relevant authorities.
• To support administrative works such as drafting of method statements, risk assessment, scheduling etc.
• To develop/maintain network of professional relationships within our industry.
• To perform other ad-hoc tasking when required.

Building a Brand Starts with our Story

FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being named one of the Top 150 Event Organizers & Agencies in the USA by Eventex, being listed among the "200 Top Marketing Agencies" in 2023, 2022 & 2021 by Chief Marketer, being recognized as one of the "50 Top Event Companies" by Special Events, being included in the Top 100 "Best Places to Work in NYC" by Crain's New York Business, and being listed as one of the "1000 Companies to Inspire Britain" by The London Stock Exchange Group.

Learn more at www.firstagency.com

The ideal candidate would represent the FIRST brand as a dedicated resource within our Solutions division and assume the role of Event Technology Manager. The Event Technology Manager will be responsible for the operations of technology, event websites/apps, data management and other analytics.

• The Event Technology Manager will consistently deliver exceptional service to our clients through excellent project management.
• Implementation and project management of event registration websites, app builds and all technological aspects of our events
• Keep up-to-date on all emerging technologies, popular culture and trends and ensure team members are informed as well
• Innovating on new technology and how integration will flow between systems
• Database Management: ensure consistency of information and generating lists upon request
• Manage client evaluation communications such as save-the-dates, invitations, registration, confirmations, etc
• Assist in the development and management of online registration
• Manage relationships with technology suppliers including the negotiation of contracts
• Effectively communicate with internal and external clients over the phone, in person and via email
• Work with event Project Managers/Coordinators on overall program logistics, production, and implementation
• Database management to ensure consistency of information, accurate data, inputting new data when required and generating lists upon request
• Coordinate planning and utilisation of the mobile app. May assist with build depending on platform.
• Lead contact for attendee management and technology vendors including pre-event and during execution
• Assist in contacting clients for relevant information
• Responsible for all registration collateral and equipment management
• Create and distribute post event client surveys
• Registration desk flow design and set up
• Review and manage any relevant third-party vendor invoice reconciliation e.g. badging / attendee tracking etc
• Reporting (response rates / new implications) and analytics and surveys
• Advises on user experience of all pre-event and onsite registration for both virtual and in-person events
• Assist with recruitment of new team members
• Train other staff on current technology and processes
• Travel domestically and internationally in support of client events
• Support other members of the department as needed on ad-hoc projects
• Responsible for capacity management and flagging when scalable resources are needed

QUALIFICATIONS, KEY SKILLS & EXPERIENCE:

• Extensive experience including meeting planning and coordination including event and registration technology
• Proficiency with registration website platforms such as Cvent, Splash, Certain, Aventri, Eventbrite
• Experience with virtual meeting and event platforms such as Intrado, GlobalMeet / TalkPoint, Zoom, WebEx, SpotMe, Concise Chime or other virtual meeting and event platforms
• Experience in integrating customer relationship management software, such as Marketo, Salesforce, Dealcloud with event registration management systems such as Cvent
• Proficient programming skills such as computer coding (HTML, CSS and/or JavaScript)
• Highly motivated, able to work independently
• Exhibit strong work ethic, patience, and a winning attitude
• Flexible and willing to work outside of normal business hours (evenings, weekends) and travel when required to be on-site at events and/or troubleshoot remotely
• Ability to manage multiple projects simultaneously
• Strong proficiency with Microsoft Office – specifically with Excel and PowerPoint
• Strong oral and written communication skills
• Customer focus and approachable demeanour
• Excellent time managements skills
• Independent and critical thinker with keen sense of judgement
• Quick and strategic problem solver

ADMINISTRATION & GENERAL:

• Assume responsibility for own environment, ensuring adherence to health and safety policies while having clean smart surroundings
• Work intelligently and ensure that your line manager is aware of problems or issues which negatively affect productivity
• Build excellent relations with team through positive communications
• Ensure knowledge is shared within the team to enable them to work smarter and more efficiently
• Work on ad hoc requests as required, typically during quiet times

The Manager, Server & Endpoint Protection Engineering role will execute the server and endpoint security strategy and technical governance, product configuration standards definition and security engineering advisory.
As a member of the Infrastructure Security Engineering team, the selected candidate will be part of the product lifecycle management for the Group Information Security (GIS) technical capabilities. This includes product implementation, solution architecture, engineering, production support and service delivery/management, and provide infrastructure security configuration standards definition and technical security assurance over servers and endpoints managed by the infrastructure and platform team.

Key Responsibilities:

• To help in developing and maintaining the server and endpoint security roadmaps and planning for future enhancements and capabilities as party of continuous improvement process
• Product lifecycle management for the Group Information Security (GIS) technical capabilities over server and endpoint security solutions which includes but is not limited to anti-virus, anti-malware, firewalls, intrusion
• detection/prevention systems, and other relevant technologies
• Production support and monitoring to ensure control efficiency and solution reliability & stability
• Product research and define requirements for new projects, perform product evaluation and technical Proof of Concept
• Support of the development of server and endpoint security policies, standards, and procedures to ensure compliance with regulatory requirements and industry best practices
• Provide support for all audit and regulatory requests

Education:

• Diploma/Degree in Engineering/Computer Science/IT/Cyber Security from a recognized education institution
• Professional security related qualifications (e.g., CISSP, CISA, CISM, etc.) will be favorable although not mandatory

Technical Skills:

• Overall experience 5 to 10 years of experience
• In-depth knowledge of system protection and security incident response
• Proven experience leading relevant security programs in large organizations
• Strong understanding of regulatory requirements such as MAS TRM, PCI DSS, etc.
• Hands-on experience in the use of Splunk, scripting (e.g., Python, Bash) will be favorable

Soft Skills:

• Excellent communication, leadership, and collaboration skills
• Process aware mindset
• Strong analytical and problem-solving skills
• Effective time management and organizational skills
• Team player, including ability to establish and maintain effective working relationships within and across the organization

We're looking for someone who is determined and can adapt swiftly. This is a remote work base with flexible working hours.

You'll be responsible with

- Communicating with potential clients to schedule meetings

- Ensuring existing clients are content with our services.

- Coordinating tasks between sales and administration is also part of the role

It's important to maintain discipline and independence. The salary range is between $3,000 and $6,000.

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Responsible for all General Human Resource matters
• Involved in designing and creating learning resources, training materials and e-contents
• Market information search and data/report compilation
• In charge of ensuring smooth day to day business operations
• Handle General Administrative Duties
• Provide support to the various departments
• Assist in internal talent acquisition and recruitment related duties
• Any other ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma /Degree
• Good in Microsoft Excel
• Able to cope in a fast-moving environment and work independently under minimal supervision
• Meticulous, highly organized and able to multi-task

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Duties and Responsibilities:

• Be the single-threaded leader of the team, the person who is 100% dedicated and accountable to the success of the business initiatives.
• Learn and understand the domain at a deep level, build self over time to be one of the credible experts in the company.
• Lead the planning, discussions, implementation of various initiatives from inception to completion. Develop project plans, including scope, timeline, and resources.
• Manage project deliverables, adjust plans as necessary, resolve project hurdles, liaising with senior management and other stakeholders as necessary. Ensure that projects are delivered on time, with the right scope, within budget, through expectations that are managed appropriately.
• Build and foster relationships with key stakeholders and partners. Ensure that they remain informed and aligned, through the various cadences ongoing within the company.
• Mentor and guide the team members, contribute to their professional growth, maintain high performance standards, demand the best from the team.
• Onboarding of add-on customer business to existing customer program, coordinating across stakeholders and supporting functional units.

Requirements:

• Bachelor’s degree in computer science, business, or a related field.
• More than 6 years of experience in program or project management, preferably in a technology-oriented organization.
• Proven experience in managing teams, working with other teams, and stakeholders.
• Excellent organizational awareness, ability to discern human dynamics and relationships, ability to adapt as necessary.
• Good awareness of technology, finance, and product management.
• Strong knowledge of project management tools and methodologies.
• Excellent problem-solving, organizational, and analytical skills.
• Strong written and verbal communication skills.
• Proficient in English and Mandarin; both spoken & business writing (to liaise with Chinese counterparts)
• Ability to adapt in a fast-paced and changing environment.
• The ability to work under pressure.
• Availability to work outside regular office operating hours, including evenings, holidays, and weekends.

· Participated in full software or product development cycles, preferably using Agile Methodology with past development experience

· Strong analytical, conceptualisation and problem solving skills

· Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

· Must have experience in government projects using Agile methodology

· At least 8 to 10 years of IT Project Management experience with Degree

· Good to have Project Management related certification such as CITPM, COMIT or PMI

Snapshot of Your Role

A key member of the site/country leadership team who is responsible for all aspects of finance and governance. This individual will be responsible to maintain partnerships with key stakeholders across the business, working closely with the client, a leading Global Tech company. This finance role is a site based independent / stand alone function with support extended from the local Compass Group Head Office. This role will report into and work closely with the Regional Finance Director for APAC who is also based in Singapore.

The great things you will be expected to do:

• Managing the day to day finance function of the Singapore business ensuring all reporting timelines are adhered to.
• Working closely with the Singapore Corporate Office during the month-end closing process to ensure all billing information, journal entries and balance sheet accounts are accurate & up to date
• Supporting the Operational team in monitoring and tracking spend for the month
• Maintaining a repository of all supporting documentation in an easily accessible manner
• Preparing monthly presentations- monthly performance against budget, forecasts with commentary and meaningful analysis
• Maintaining and updating Regional and Global Cost centers on a monthly basis for spend & expenditure versus budget & forecasts
• Supporting the yearly budgets, forecasts and ad-hoc assignments
• Preparing and being the point of contact for yearly internal audits
• Ensuring compliance with the commercial terms within the contract

Key skills & qualifications

EDUCATION & QUALIFICATION

• Accounting / Finance Degree - CPA, ACCA, CA, CFA Preferred

WORK EXPERIENCE

• No less than 5 years in an accounting / financial analysis / progressive finance role

ATTRIBUTES

• Possess critical thinking and problem solving skills
• Detail oriented, excellent organizational & time management skills.
• Able to work under pressure, managing multiple deadlines at the same time
• Deep understanding of accounting principles and applicability in the business environment - accounting entries, journals, balance sheet provisioning, month end reconciliations, true-ups
• High proficiency in using complex spreadsheets / Google sheets. Financial modeling experience will be an added advantage
• High proficiency in using powerpoint presentations / Google slides
• Hands-on approach to work, strong communication skills (English) and a quick learner. Flexible in meeting changing business needs.

The incumbent will play a crucial role in supporting the Senior Finance Manager and CFO, and overseeing the financial operations of the organization which include the preparation of a full set of accounts, liaison with external parties e.g. auditors, banks, tax agents, corporate secretaries, customers etc, preparation of monthly reports, annual budget, and other financial reports and analysis.

Financial Analysis and Reporting

• Review financial reports/management reports, AR and AP, and GST reporting.
• Prepare accurate and timely forecasts and budgets for profit and loss statements, balance sheets, cash flows, and management reports.
• Conduct financial analysis to identify trends, variances, and opportunities for improvement.
• Prepare monthly financial reports and presentations for management and stakeholders.
• Ensure compliance with accounting principles, standards, and regulatory requirements.

Budgeting and Cost Control

• Manage and control the budgeting process and establish budgetary goals and objectives.
• Monitor and control expenses to ensure adherence to approved budgets.
• Conduct regular variance analysis and provide explanations for budget deviations.

Financial Operations:

• Oversee the day-to-day financial operations, including accounts receivable, accounts payable, payments & receipts, and general ledger activities.
• Manage full sets of accounts including but not limited to monthly/yearly closing for smaller entities.
• Ensure accuracy and integrity of financial data and resolve any discrepancies or issues.
• Liaise with external parties (e.g. banks, corporate secretary, tax agents, and external auditors).

Team Leadership and Development

• Lead and supervise the finance team, providing guidance, coaching, and performance feedback.
• Foster a culture of continuous learning and professional development within the finance department.
• Ad-hoc projects and other job duties which may be assigned from time to time.

Job Requirements

• Degree in Accountancy or ACCA (or equivalent).
• Minimum 5 years of working experience in a similar role and with supervisory experience.
• Proven experience in finance or accounting roles, with a focus on financial analysis, reporting, and budgeting.
• Excellent communication and interpersonal skills to collaborate effectively with stakeholders at all levels.
• Analytical mindset with excellent problem-solving and critical-thinking abilities.
• Strong organizational and multitasking skills in a fast-paced environment.
• Proficient in Microsoft Office.
• Candidates with MYOB experience will be an advantage.

Please note that only shortlisted candidates will be notified.

Enviably Me, the official distributor and retailer of Melissa and Ipanema footwear, is expanding its portfolio of brands and distribution channels in Singapore and Malaysia. We’re looking for a highly dynamic and agile individual who is ready to lead a high-performing team of marketeers and creatives, to see through end-to-end 360 brand marketing strategies and activities, to build our business and community of fans across both markets.

Objective

Oversee overall marketing strategy for Singapore and Malaysia markets, across all brands.

Responsibilities

Singapore and Malaysia:

• Key custodian for the entire portfolio of brands to ensure markets adhere to brands’ respective guidelines.
• Drive master regional marketing calendar and planning, and manage the necessary localisation required.
• Spearhead CRM strategy and activities to drive constant customer acquisition and increase retention.
• Oversee all marketing and creative aspects to ensure consistent O2O2O brand alignment and presentation.
• Push the boundaries to deliver new and exciting consumer and brand experiences that seamlessly blend the in-store and online worlds into one unique and memorable shopping experience.
• Manage overall marketing budget to forecast, allocate and adjust accordingly for all marketing initiatives.
• Ensure cohesive team dynamics and identify synergies between markets to increase team’s efficiency.
• Work closely with internal stakeholders to influence and contribute to overall business and commercial goals.
• Meet and exceed set business goals and KPIs to drive business growth in an omni-channel, multi-brand, multi-country environment.

Singapore:

• Drive key 360 marketing campaigns to increase brand awareness, such as press/ launch events.
• Develop and maintain relationships with local media, influencers and KOLs.
• Oversee digital brand presentation across all online platforms such as websites and social media accounts.
• Seek out, facilitate and maintain strategic partnerships to increase brand awareness and customer acquisition.
• Work with in-house creatives to optimise customer’s offline shopping experience, and ensure in-store brand presentation aligns with brand guidelines through purposeful visual merchandising and display methods.
• Evaluate effectiveness of marketing campaigns and efforts, then provide actionable insights to the team.
• Other ad-hoc tasks as required.

Minimum Requirements

• A diploma or bachelor’s degree from a recognised institute of higher learning.
• At least 5 - 8 years experience in marketing, brand management or similar role; in a fast-paced company.
• At least 2 years experience managing a team and working on a regional level.
• Excellent verbal and written communication skills.
• Effective project and time management skills with the ability to handle multiple projects with varied timelines.
• Strong organisational and problem-solving skills, great interpersonal and communication skills.
• Creative, imaginative and an eye for detail and care for work that is to be delivered.

Compensation & Benefits:

• Compensation will be highly competitive and commensurate with experience, basic salary ranges from $6 to $10k.
• Dental & Outpatient allowances
• Generous Product Benefit Program

Company: Chemical Manufacturing (Japanese Company)

Location: West

Position: Sales Section Manager - (Job ID: 18804)

Job Description:

• Report to Business Manager on all Sales Section's activities
• Make constructive improvements to the section’s overall work scope such as workflow, communication, training, documentation, processes, etc.
• Act as a point of contact between customers and the company and prepare necessary documentations
• Improve productivity at Section, Department or Company level, such as streamlining the work, introducing, reducing manhour/job done, improving the processes for better output, etc.
• Negotiating terms of sales and agreements and closing sales with customers
• Coordinate, arrange, and attend face-to-face meeting with customer where necessary. This will include overnight and overseas trip
• Coordinate with internal and all external parties, such as QA, Logistics, and external distributors, for sales/delivery arrangements and other sales related matters
• Track and report sales status and forecast through using trend charts, analyzing forecasts received from customers, gathering market and customer information
• Ensure all necessary documents are prepared appropriately and in place for each transaction
• Coordinate daily Sales activities and supervise Sales Section’s day-to-day activities, give guidance, and assign tasks to subordinates
• Prepare annual budget using the best estimate at the time to propose to Business Manager
• Perform any other tasks as assigned by Business Manager

Job Requirements:

• Min Diploma with 3 years working experience in B2B sales
• Organized, ability to handle multitask
• Good attitude to work as a team
• Have experience using MS office, especially Excel from basics to create/analyze chart
• Comfortable with occasional Domestic/Overseas business trip

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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http://www.pasona.com.sg/privacy.html

Lee Xin Hui

EA Registration No: R22108046
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
EA License No:90C4069

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Essential Functions

• Take every opportunity to amaze the guests.
• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.
• Handle complaints.
• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
• Utilize interpersonal and communication skills to lead, influence and encourage others
• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.
• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.
• Coordinate activities with other hotel departments.
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.
• Ensure the timely completion of performance appraisals.
• Function in place of the Front Office Manager in his/her absence.
• Be knowledgeable of policies regarding emergency procedures and security concerns.
• Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.
• Be professional, responsible and mature in conduct and behavior.
• Be understanding of, encouraging to and friendly with all co-workers.
• Be self-motivated and use time wisely.
• Maintain open line of communication with each department.
• Communicate pertinent information.
• Respond positively to new ideas.
• Openly accept critical/developmental feedback.
• Report to work on time.
• Give adequate notice if going to miss work.
• Be available to work a flexible schedule to include weekends and holidays.
• Maintain effective communication through the use of meetings, log books and bulletins.
• Be available to help other departments in emergency situations.
• Perform other assignments as directed by the General Manger.
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Assistant / Event Services Manager is in charge of various group and catering (social / corporate / wedding) businesses.

What will I be doing?

As the Assistant / Event Services Manager, you will be responsible for performing the following tasks to the highest standards:

• Communicate effectively with the Sales & Catering team members responsible for booking various group and catering businesses, as well as all other department staff members who will be involved in carrying out the needs of a group/guests.
• Ensure that all bookings are focused to yield maximum revenue per available function room.
• Response for successful execution of event and customer satisfaction to ensure customer remains loyal and books future business with Conrad Singapore Orchard
• Develop creative and attractive menu presentations for potential clients.
• Maintain an active trace / follow-up system on all personal sales calls and inquiries.
• Finalize all bookings, maximizing all revenue potential by upselling in all revenue producing areas while satisfying client needs.
• The ability to act as the liaison between the client and the hotel for all of the client’s needs (i.e. Hotel rooms, catering & events, audio visual, food tasting, transportation, off-site event recommendations).
• Have an excellent knowledge of hotel facilities, capacities and dimensions of the hotel’s function spaces.
• Review all function spaces with the Banquet Manager in regards to any requirements for a function.
• Maintain the policies set forth in the group sales / catering sales contract (i.e. deposits, cut off dates, attrition, rooming list, billing instructions).
• Conduct tours of the property with potential and existing clients.
• Provide input for weekly and monthly forecast.
• Coordinate with other departments on the needs of the group which will directly affect the department (i.e. amenities, arrival/departure time, deliveries).
• Plan and/or attend and/or participate in meetings with various operational departments as well as pre-convention meetings with groups to ensure on the quality of guest satisfaction.
• Achieve a yearly personal sales booking goal
• Listen and comprehend client’s need and goals.
• Actively participate in training opportunities
• Maintain a thorough concept of food cost and menu planning
• Respond to all telephone and walk-in inquiries regarding function spaces.
• Comfortably entertain appropriate clients.

Sales Administration

• Answer telephone inquiries and respond according to the Conrad’s standards
• Maintain an effective plan of correspondence.
• Prepare a monthly booking report and/or any other reports required by the Director of Catering
• To coordinate special events, promotions and publicity activities as assigned.
• Review all banquet event orders, daily and weekly banquet sheets to ensure accuracy in the content.
• Follow up on deposits made and ensure all payments are cleared after event.
• To update menu and price information when changes happen.
• Maintain all catering files in accordance with established procedures and standards.
• Maintain a friendly, caring and helpful attitude with clients, as well as other Hotel team members.
• Assist clients in the absence of a catering representative.
• Keep informed as to the daily hotel activities.
• Take ownership of the Delphi.fdc system.
• Find ways to make event services effort more effective and efficient through utilization of the Delphi.fdc system.

Generic Skills

• The ability to keep Director of Catering promptly and fully informed of all problems or unusual matters so that prompt corrective actions can be taken where appropriate.
• Maintain a professional appearance at all times and to conduct personal behavior in a mature professional business manner when representing the Hotel or brand.
• To be a sound analyzer and problem solver.
• To be a “do-er”, implementer, and action taker.
• Develop and use good business acumen and be a good “business operator”.
• Possess high level of accuracy and have an eye for detail, vigilantly attentive to detail, monitor quality and be obsessively service oriented.
• The ability to be versatile, flexible, show stress management, manage criticism and manage conflict effectively.
• Be a team player and have interpersonal sensitivity.
• Be a public ambassador for Conrad Singapore Orchard as well as Hilton Hotels & Resorts
• Respond properly in any Hotel emergency or safety situation.
• Perform other tasks or projects as assigned by Hotel management and staff.
• Provide feedback in a timely, professional and constructive manner.
• Ready to support any operational crunch within the Hotel, off-site events or Hotel run events.
• Ready to support community initiatives by the Hotel as our contribution to society.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

An Assistant / Event Services Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Excellent reading, writing and oral proficiency in the English Language
• Flexible with working hours, able to work weekends and public holidays when necessary
• Ability to communicate in a second language is beneficial
• Minimum 2 – 3 years previous catering sales / conference services experience
• Able to work under pressure
• Strong selling and client communication skills

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

Job Description

Birmingham Academy is aggressively expanding and we are seeking a responsible and experience Student Recruitment Manager to join our private learning institution. As a key member of our team, you will be responsible for recruiting both local and international students and providing exceptional aftersales services.

Responsibilities:

1. Student Recruitment: Implement effective sales and marketing strategies to attract and recruit local and international students for our diploma and higher courses.
2. Lead Generation: Develop and maintain relationships with potential students, parents, educational consultants, and partner institutions to generate leads and referrals.
3. Admissions Process: Guide prospective students through the admissions process, including conducting consultations, providing accurate course information, and assisting with application procedures.
4. Conversion Management: Follow up on leads and inquiries promptly and efficiently, addressing any concerns or queries to convert them into enrolled students.
5. Relationship Building: Establish and maintain strong relationships with educational agents, schools, and other relevant stakeholders to enhance student recruitment efforts.
6. Market Research: Stay updated on market trends, competitor analysis, and industry developments to identify opportunities for growth and improvement in student recruitment strategies.
7. Assist in the processing of course applications according to EduTrust Guideline.
8. Manage Chinese parents/students enquiries and conduct pre-course couselling in Mandrain.
9. Perform any other responsibility assigned by the reporting manager and the management team.

Requirement:

• Minimumly Bachelor or equivalent with 3 years student recruitment experience;
• Excellent communication and interpersonal skills
• Highly efficient, able to multi-task and accurate in data entry
• Professional, meticulous, detail-oriented and able to work in a fast environment

• Deliver high-quality support to all open projects of the Technical Team, ensuring clients receive the best assistance and resolving escalated customer complaints.
• Manage and control project elements, providing reports to the Technical Director on project status.
• Establishing project objectives through the review of project proposals and plans, and consultation with management.
• Ensure the project schedule is maintained by monitoring progress, coordinating activities, and resolving any encountered problems.
• Sustain project schedule by monitoring project progress; coordinating activities; resolving problems.

Requirements:

• CAPM/PMP/Scrum Certified
• Degree and above
• At least 2 years of experience in handling small-mid size IT solution projects.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin