Company background:

Focus Computer Pte Ltd has been operating since 1989, and is an established leader in the IT hardware and software fulfilment space in Singapore. We have provided a stable environment for our employees since our inception and we believe in taking care of our employees through thick and thin. We have established Focus Digitech Pte Ltd in order to meet the growing demands for digital transformation by our customers. Your entry point into the company does not limit the potential you have to rise within the company to other roles as your aspirations and attitudes may propel you towards. We believe that paper qualifications can only tell us so much, and we believe in hiring people with the right skills and not just certifications (although we will accord due credit if you have them). So, come on and discover your full potential with us as we take Focus Digitech to the next level of leadership in digital technologies!

About the Role

As a Junior SIEM Engineer, you will play a crucial role in the development and tuning of our SIEM-based product. You will work closely with our team of experienced engineers, cybersecurity experts, and data scientists to enhance the efficiency, accuracy, and reliability of our security monitoring and threat detection capabilities. This is an excellent opportunity to gain hands-on experience in the cybersecurity, artificial intelligence & machine learning industry, and contribute to the protection of our clients' digital assets.

You will have the opportunity to influence customers to re-engage the company for additional projects or change requests and will be financially compensated for such.

Role and Responsibilities

The candidate is expected to perform the following duties:

· Assist in the design, development, deployment and implementation of SIEM-based features and functionalities for our security platform solution.

· Collaborate with senior engineers, data scientists and Universities partners to configure and optimise SIEM rules, alerts, and correlation rules to improve threat detection accuracy.

· Participate in the analysis and investigation of security events, providing timely incident response and remediation support.

· Support the research and development of new defensive techniques against the latest cybersecurity attacks.

· Contribute to the development and maintenance of SIEM documentation, including standard operating procedures and best practices.

· Monitor and analyse security logs, network traffic, and system events to identify potential security breaches or vulnerabilities.

· Stay updated with the latest trends and technologies in cybersecurity, AI, and ML to propose innovative solutions for continuous product improvement.

Experience and Personality Ideals

· 3+ years of experience in IT project management experience.

· Familiar with Office productivity tools for Scope of Work document writing, tender submissions and customer presentations.

· Have a passion for customers to be successful.

· Excellent customer problem management and problem-solving skills.

· Strong communication skills and the ability to establish and maintain strong customer relationships through effective interpersonal skills.

· Results oriented, great in collaboration and a self-starter who is highly motivated to support others to succeed

· Good objection handling and negotiating ability.

· Able to multi-task and manage multiple streams of work and opportunities simultaneously.

· Resourceful and able to manage own workload with minimal supervision.

Qualifications and Education Requirements

· Diploma / degree in Cyber Security, Computer Science, Information Security, or a related field from a recognized institution.

· Strong interest and knowledge in cybersecurity principles, methodologies, and technologies.

· Familiarity with SIEM concepts and tools (e.g., Splunk, Elastic Stack (Elastic / Elasticsearch / ELK), QRadar, Wazuh) is a bonus.

· Knowledge of vulnerability assessment and penetration testing, with certifications is a bonus.

· Basic understanding of networking protocols, systems administration, and cloud computing (e.g., AWS, Azure, GCP).

· Proficiency in one or more programming languages, such as Python, Java, or C++.

· Excellent analytical and problem-solving skills, with the ability to analyse and interpret security-related data.

· Good communication and collaboration skills to work effectively within a team environment.

· Eagerness to learn and adapt to new technologies and industry trends.

· Fresh graduates are welcomed to apply

Benefits

· Competitive salary and benefits package.

· Opportunity to work in a dynamic and fast-growing cybersecurity firm.

· Exposure to cutting-edge technologies, AI, and ML in the field of cybersecurity.

· Ongoing training and professional development opportunities.

Collaborative and inclusive work environment.

· Chance to make a significant impact on the security posture of SMEs.

Job description:

• Oversee and govern all data to create reports with effective visualizations of team activities, ensuring the data is presented in a format that can be shared with a broader team, including sales, merchandising, and training.

Regular deliverables:

• Periodic reports by extracting data from GFA, channel sales, and training reports.
• Provide monthly insights into market trends and competitor activities.
• Maintain a comprehensive report archive. Comparisons with past data across all channels, products, and sales when asked.

Goals and objectives:

• Promote team alignment by providing clarity on the current position and guiding future directions through numbers and data.
  Aid both the team and XFN in making well-informed decisions by comprehensively understanding both ongoing and historical data.

Measurement:

• The quality of reports, considering punctuation, usefulness, data accuracy, accessibility, and insight quality, with measurements conducted by CSA lead and XFN.
• Ensure there is a continuous improvement process in place, taking action based on the feedback received.

Job Title : Business Analyst(PMU)

Job Type : Permanent

Job Location : North Buonavista Road

Job Scope: In this role, you will review business processes and policies, as well as engage internal and external users to define business requirements for process improvement and product development. You will work closely with different product and ICT teams to develop various systems and support the onboarding of users. You will also be involved in conducting business analytics to support operational objectives.

Job Responsibilities:

· Conduct thorough analysis and evaluation of existing policies, processes, systems and data relating to business operations to identify areas for improvement and optimization

· Develop a deep understanding of operational workflows and procedures and maintain up-to-date documentation of policies and processes

· Partner business units, corporate departments and key stakeholders to elicit and define business needs through user-centric methodologies and develop the appropriate business cases

· Design and implement policy and process improvements; and surface opportunities for product development and enhancement to deliver operational outcomes effectively

· Gather, document and translate business needs into functional and technical requirements to inform product design and development; and work closely with product team(s) to deliver product(s)

· Identify interdependencies across projects/initiatives and strategize how these can be managed and coordinated, in collaboration with the relevant teams

· Support business transition and help drive change through actively engaging key stakeholders and end users

· Own and maintain overview of ‘business operations health’ and support operational decision-making through business analytics by:

- Establishing standards and metrics to measure impact, progress and performance of operational initiatives

- Tracking, analyzing and interpreting complex datasets to surface insights that inform business units (e.g. program planning and delivery, budget and cost estimations, potential issues, risks and benefits)

· Provide regular updates and reporting to management, highlighting key findings, recommendations and progress towards operational goals

· Keep abreast with industry trends, best practices and emerging technologies related to business operations and process improvement

Job Requirements:

· Proven experience as a Business Analyst or in a similar role, preferably in a business operations or process improvement capacity

· Strong analytical skills with the ability to collect, organize, analyze and interpret large datasets

· Good understanding of user-centric principles and/or service design

· Excellent problem-solving skills and the ability to think critically to propose innovative solutions

· Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels

· Enjoys both working independently and collaboratively in a fast-paced, dynamic environment

· Proficient in using data analysis tools and techniques such as Python, SQL, or data visualization software is a bonus.

If you are interested, kindly send your resume (in MS Word format) to Mounika at [email protected] stating your salary expectations & availability to take it forward.

To expedite processing, you can lodge your application directly at https://www.rmaconsultants.com.sg/employment/registerjobseeker.aspx or https://bit.ly/expeditejobappl

Mounika Tanuku

EA Licence No. 93C4403

EA Regn. No. R22109193

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Responsibilities

• Understand user requirements and perform system analysis, design and document functional and system specifications.
• Design, develop, troubleshoot, test, document, and deploy new solutions quickly and reliably.
• Build the frontend and backend software, build business logics and APIs in the back-end to connect all systems and components together.
• Ensure the delivered applications follow security best practices and comply to enterprise security standards.
• Maintain and improve existing web applications
• Involve in both frontend and backend development
• Any other Ad Hoc duties as assigned

Job Requirements

• Degree/Diploma in software engineering or computer science or any related disciple
• Minimum of 1 -2 years of development experience with Microsoft .NET, C#, MVC, and Microsoft SQL.
• Familiar with Object Oriented Design and Analysis, Design Pattern and UML
• Proactive, motivated and team player

Interested applicants, please Email , and look for

[email protected]

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Job Duties:

• Design, develop, and implement secure system architectures.
• Embed security principles into the design of system architectures to mitigate the risks posed by new technologies and business practices.
• Design artefacts, spanning design, development, and implementation, into enterprise systems that describe security principles and how they relate to the overall enterprise system architecture.
• Perform routine activities related to the periodic review and audit activities of infrastructure security systems and maintains documentation of security standards and procedures.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience as a Storage Administrator
• Strong understanding of cloud storage technologies and experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Proficiency in scripting and automation for storage and backup tasks.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and collaboration skills.
• Relevant certifications in cloud platforms are a plus.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

APAC Wholesale Lending Services Middle Office provides end to end execution on lending services to multiple line of business across Commercial Banking and Corporate Investment Banking. Services provided include documentation & credit admin support, loan origination, loan agency, servicing support for loans and secondary loan trading support. Services are tailored to the needs of clients and line of business, ranging from bilateral to syndication. The team supports Bankers and Trade Sales and works closely with business partners across Credit, Legal, Compliance and line of business operations to deliver a client focused support model and seamless execution.

Role: The role is within Business Management team in Singapore and reports to Business Manager APAC – Wholesale Lending Services.

Responsibilities include:

• Generate Monthly/ Quarterly Management Reports across multiple lines of business
• Prepare periodic KPI (Key Performance Indicator) & MIS (Management Information Systems) Reports for functional teams
• Generate presentation decks for reporting to Senior Management
• Facilitate business review meetings
• Organize/coordinate various events and activities for APAC Wholesale Lending Services (WLS) e.g., All-Hands, town halls, senior leader visits, etc.
• Running capacity models and providing capacity utilization reports
• Lead/Support various projects under Business Management team, including any remediation efforts
• Coordinate new/ renewal of inter-affiliate outsourcing arrangements and related documents such as functional service level agreements, Power of Attorney, etc.
• Support resiliency testing requirements across different APAC locations
• Support audit requirements with location and functional teams
• Review and maintain updated WLS APAC Book of Work

Qualifications:

• Bachelor’s degree with 3+ years’ experience.
• Proficiency in use of Excel, Microsoft Word and PowerPoint. Knowledge of Tableau and/or Alteryx preferred.
• Strong verbal, written, presentation and communication skills along with a strong Control mindset
• Proactive/ self-starter with the ability to deliver value-added support to business partners and clients in a dependable, timely and accurate manner
• Candidates must be self-motivated with the ability to work in a fast-paced and results-driven environment.
• Ability to interact and collaborate effectively with internal stakeholders to support the goals of the business.
• Attention to details and ability to work independently.
• Strong interpersonal and relationship building skills.
• Knowledge of banking products and high-level transaction flow is an added advantage
• Good organization skills, and ability to work well under pressure and to meet tight deadlines, including strong prioritization skills
• Flexibility to handle multiple tasks and changing priorities, accept new assignments in rapidly changing environment

If you're interested in working in an environment where you can aspire to be the best, execute superbly and be part of a great team and winning culture, then explore this opportunity at J.P. Morgan.

Responsibilities
1) Investigate and resolve customer remittances queries in accordance with the established service level agreement and payment guidelines .
2) Work with business units , agent banks/correspondent banks to resolve remittance queries .
3) Process failed remittances in accordance to procedures
4) Other ad hoc tasks assign by Team Manager .

Requirements
1) related experience in payments is highly desired.
2) fresh graduates with the right attitude can be considered .
3) possess strong problem solving and analytical skills.
4) good knowledge of intermediate level Excel functions ( v lookup, pivot table)
5) good verbal and written communication skill.
6) able to work well in a team.

Regards,

Lini

Recruitment Consultant

R22108463

Job Responsibilities

• Respond to client’s needs and physical security administration in a timely manner
• Assist in issuance of security access cards to stakeholders and visitors
• Maintain access control of buildings/ offices
• Support in executing security & safety arrangements and measures of planned events
• Handling Vehicle Management System (VMS) with proper record of issuance for internal and external vendors/visitors
• Respond to any life-threatening situations, fire & power outbreak and potential terrorist threats
• Assist SOM on any security related equipment
• Perform security duties at assigned locations

Job Requirements

• Minimum GCE ’O’ level or equivalent
• Minimum (2) years of operating/ physical security experiences as a Security Concierge within large, complex organizations
• Experience in Finance Services Sector is an added advantage
• Ability to speak fluent English with good communication skills in both spoken and written
• Ability to prioritize and analyze problems
• Possess high level of professionalism and integrity
• Proficient in MS Office (Word, Excel and PowerPoint)
• Trained in first-aid, fire-fighting & evacuation procedures
• Trained in Customer-Service

Benefits

• Group Medical Insurance
• Variable Bonus, subjected to Company & Individual performance

Interested Applicants can also submit their resume to Vimalan at [email protected]

Set goals for performance and deadlines in ways that comply with company’s plans and

vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

• Project Description:DXC Luxoft is looking for a security architect with the expertise to drive the transformation of their transaction banking banking business for one of our key clients in Asia. The scope spans multiple countries and the key objective is to bring diverse local architectures together into a coherent design for a reimagined enterprise. With the focus on security, candidate must have experience of transaction banking systems, shaping transformations and be able to communicate at all levels seamlessly – demanding a spectrum of skills from hands-on knowledge and capability, the ability to derive, evaluate and socialise solutions, through to management of the most senior stakeholders with the confidence to challenge the accepted.
• Responsibilities:• Defining and updating the target architect solution (security focused) to safeguard the firm against threats related to cyber security and cyber resilience.
  • Manage the workflow of requests coming to the Security Architecture Review team.
  • Ensure that all items coming through the Architecture Reviews boards have had security review, input and signoff.
  • Attend the Security Architecture Design Forum as needed.
  • Attend the Architecture Review Board(s) as needed.
  • Foster and support experimentation and innovation in solving problems.
  • Operates metrics and monitoring to report the effectiveness and efficiency of the Security Architecture function.
  • Ensure that all items coming through the Architecture Reviews boards have had security review, input and signoff.
  • Publishing core metrics for the security architecture team
• Mandatory Skills Description:• At least 5-8 years of experience as a Security Architect preferably in the financial services industry, with a focus on transaction banking or related services.
  • Experience in cyber security / technology risk reporting
  • Understanding of security principles, techniques and protocols
  • Critical thinker
  • Problem solving skills, ability to work under pressure and self-starter
  • Understanding of common as well as emerging vulnerabilities and how they manifest in different types of applications (web applications, thick clients, APIs, etc)
  • Familiarity with OWASP Top 10, SANS Top 25, NIST / CSC, CIS etc.
  • Operation of reviews processes
  • Functional and security risk metrics are delivered and reported on
  • Must have a collaborative work style ensuring that stakeholders are engaged in decision making processes.
  • Highly adaptable and able to approach challenges differently in order to achieve goals.
  • Must take ownership of tasks and demonstrate high degree of automatic responsibility to ensure completion.
  • Must possess clear oral and written communication skills and be able to clearly articulate complex concepts to a broad audience.
  • Must have ability to successfully work as a part of a globally disparate team as well as work independently.
• Nice-to-Have Skills:• Good understanding of software engineering principles.
  • Banking domain experience

• Salary: $3,000 - $5,000 (Depends on experience)
• Location:Toh Guan Rd East
• Monday to Friday 9am – 6pm (Friday off at 5:30pm)

Job Scopes

• Coordinate with Functional head & assist the CEO in the preparation of Company Annual budget
• Prepare and present financial reports (MIS) to management to aid decision-making processes
• Monitor the company's Budget and create ways to reduce costs.
• Creating cost-tracking systems and processes
• Perform cost-benefit analyses on prospective projects and provide recommendations on their financial feasibility
• Monitor, check documentation & recommend Purchase of high value items for the Mgmt. decision.
• Analyze / control Overall Project Cost to determine possible improvements and develop strategies to optimize cost-effectiveness
• Collaborate with department heads to identify cost-saving opportunities and recommend measures to reduce expenses

Job Requirements

• Bachelor's degree in Accounting, Finance, or related field
• Minimum of 3 years of experience in cost control or financial management
• Thorough understanding of accounting principles and budgeting procedures
• Proficiency in MS Office suite, especially Excel

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279

Responsibilities:

• Liaise with Group of Companies on logistics activities and manage business plan at regional level.
• To oversee LSD function and involve in strategic planning of Logistics solutions.
• To analyze logistics KPI by country & category for further actions.
• To enhance regional logistics activities
• Promote APAC standard process and strategy of Supply Chain among Factory.
• Work closely with respective logistics members and business units in APAC Region.
• Analyze logistics cost and other KPIs
• Monthly Regional Activities Reports

Requirements:

• Diploma in logistics or related disciplines.
• Computer literacy especially in Microsoft office
• Experience in PowerBI and Tableau will be advantages
• Min 3 years’ experience in freight forwarding, warehousing, Logistics and/or shipping
• Available for business trips (Travel frequency: 30%)

If you are interested in the position , kindly send your CVs to sean.ho(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving your current job.

We regret that only shortlisted candidates will be contacted.
Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

EA: 94C3609 / Reg: R21103172

The Technical Manager’s primary job responsibility is to reduce risk to Paramount Global Information and Information Systems through the understanding and use of various data security technologies, applications, methodologies and industry standards. You will be a Technology professional who is able to provide advanced expertise in Information Security Technologies and risk reduction strategies.

Responsibilities:

• Understands industry standard Information Security process and technology

• Works independently applying in-depth knowledge of multiple Information Security technologies (IDS/Firewalls/Anomaly Detection etc.), as appropriate

• Acts as a consultant to IT professionals and business partners in their area Information and Cyber Security risks and controls

• Performs sophisticated analysis of Information Security related logs and log data to surface potential Information Security risk and concerns for resolution. Escalate findings and recommendations to management

• Effectively uses the Paramount Global Information Security Application and Services Portfolio to reduce risk to Paramount Global Information and Information Systems

• Proactively makes risk reducing recommendations to appropriate business units regarding the development of new or existing services

• Proactively looks for innovative approaches to maintaining and improving the Paramount Global Information Security Framework

• Maintain broad experience in Information Security and can identify and leverage technical experts in different specialized fields across other departments

• Participates in Incident Response training initiatives and when required ensures active participation in the incident response lifecycle governed by the Technical CERT Policy

• Ensure all the services and or applications supported are consistently performing as intended this includes coordinating upgrades and or improvements

• Frequently reviews any tickets in any service ticketing queues related to the group managed to ensure proper ticket closure

Qualifications:

· Bachelor’s degree or equivalent preferred

· Minimum 10 years of IT related and information security technical management experience

· Goal driven individual with strong technical, interpersonal, and organizational skills

· Good positive working attitude with the commitment to achieve

· Independent with initiative & creative problem solver

· Able to work in a dynamic environment and meet tight deadlines

Job Duties:

• Design, develop, and implement secure system architectures.
• Embed security principles into the design of system architectures to mitigate the risks posed by new technologies and business practices.
• Design artefacts, spanning design, development, and implementation, into enterprise systems that describe security principles and how they relate to the overall enterprise system architecture.
• Perform routine activities related to the periodic review and audit activities of infrastructure security systems and maintains documentation of security standards and procedures.

Job Requirements:

• Proven experience as a Unix Administrator with a focus on AIX and Red Hat Linux administration.
• Proficiency in scripting languages such as Ansible and shell scripting for automation and system management tasks.
• Experience with middleware platforms such as IBM WAS, JBoss, and MQ is highly desirable.
• Sound knowledge of configuration management and automation tools.
• Familiarity with system monitoring tools and techniques.
• Strong problem-solving skills and the ability to work independently or in a team.
• Excellent communication and interpersonal abilities.
• Relevant certifications such as Red Hat Certified Engineer (RHCE) or IBM Certified System Administrator - AIX.
• Experience with cloud platforms and containerization technologies is a plus.

Role:

Costing Analyst (F&B / Retail / Financial Planning / ACCA / Up to $4200)

• Singapore Based (Bishan)
• 5 Days work per week (9am to 6pm)
• $3200 to $4200
• Degree in Accounting / Business / ACCA or equivalent + 1 to 2 years' business analysis / financial planning and analysis experience
• F&B/Retail industry experience would be an advantage
• Career Progression Opportunities

Job scopes

• Responsible for monthly variance analysis and reporting to assist management in decision making and improving operating efficiencies.
• Review and analysis on PPV.
• Process, evaluate, interpret and report of stock/cost information for monthly closing schedules and reconciliation.
• Support the annual budgeting process and monthly P&L forecasting/analysis.
• Assist in projects to better improve cost savings and efficiencies and support cross functions in their improvement projects.
• Assist in implementation of BOM and PIB system.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

We are seeking an Analyst within our Wealth Management business. below are the responsibilities

- To shadow Senior relationship managers and assist them in managing their clients

- Monitor and review client portfolios and create process and templates which allows for ease of monitoring

- Use technology to improve efficiencies in all processes related to client management

- Assist Senior Relationship manager in sourcing new clients

- Assist Senior RM in making required marketing materials in the process of sourcing new clients and or managing client portfolios

Requirements

- Candidate must have a Masters in Management given this is a Wealth Management specific role.

- Candidate must have had working experience between 4-6 years

Our client in the banking industry is urgently hiring a KYC Analyst on a 1-year contract.

KYC Analyst, Private Banking (contract)

Duties & responsibilities :

• Performing Know-Your-Customer (“KYC”) and Customer Due Diligence (CDD) activities at both the customer on-boarding and periodic review stages covering the entire process from end-to-end as a support function within the First Line of Defense;
• Maintenance of static customer data in T24 once the access is available for Singapore branch;
• Support in preparing the team any regulatory reports (not limited to) FATCA /CRS
• Ensure performance of KYC to the standards expected by the Monetary Authority of Singapore and in accordance with the bank’s AML and KYC Policies and Procedures. This includes reviewing and checking for completeness of CDD information and supporting documentations for new and existing customers (periodic review) and performing risk assessments in line with the bank’s AML and KYC Policies and Procedures.
• Manage KYC / CDD trigger events and reviews and ensure appropriate actions are taken in accordance with the AML and KYC Policies and Procedures.
• Perform name screening and searches on prospective customers and existing customer base (ad-hoc screening).
• Review and check for completeness of maintenance of static information for batch screening including clearing of alerts.
• Maintenance of customer lists and records.
• Perform any other ad-hoc tasks and project work as assigned.

Requirements :

• A recognized diploma/degree in Business, Banking, Accounting, Finance or equivalent
• 3 to 5 years of experience performing KYC in a banking environment.
• Work experience as external or internal auditor is a plus.
• Familiar with internal controls and banking operations, particularly anti-money laundering. This includes good understanding of AML risk, risk ratings, source of funds/wealth, related parties, PEPs etc.
• Good writing and communication skills
• Self-starter, resourceful, independent, active team player and able to handle work pressures
• Ability to multi-task, prioritize and deliver consistent results.

Interested applicants are invited to write in with updated resume to [email protected].

EA License No. 16S8296 • EA Personnel Registration No. R21102756

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Join the Pioneer Crypto Brand in the Philippines!

Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.

Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

We are seeking an experienced and skilled Senior Security Operations Center (SOC) Analyst to join our dynamic cybersecurity team. The Senior SOC Analyst will play a lead role in monitoring, analyzing, and responding to security incidents, ensuring the integrity and confidentiality of our organization's information assets. The ideal candidate will have a strong background in cybersecurity, incident response and threat intelligence.

Responsibilities:

• Security Monitoring and Incident Response:
• Implement and lead continuous monitoring of security events and alerts using SIEM technologies.
• Conduct in-depth analysis of security incidents, utilizing forensics and log analysis, to determine the root cause and extent of the compromise.
• Lead the development and enhancement of incident response processes, ensuring a swift and effective response to security incidents.
• Conduct tabletop exercises to simulate and evaluate the organization's incident response capabilities.
• Provide guidance and mentorship to the SOC team during incident investigations, fostering a collaborative and knowledge-sharing environment.
• Collaborate with external incident responders and law enforcement agencies when necessary.
• Contribute to security awareness initiatives by providing insights and recommendations based on incident analysis.
• Prepare and deliver comprehensive reports on security incidents to both stakeholders and technical audiences.

Threat Intelligence:

• Lead the collection, analysis, and dissemination of threat intelligence to stay ahead of emerging cybersecurity threats.
• Evaluate the relevance and impact of threat intelligence on current security controls and recommend adjustments as needed.
• Implement and lead the integration of threat intelligence feeds into security monitoring tools to enhance detection capabilities.
• Collaborate with industry peers and organizations to share threat intelligence and best practices.
• Lead the development of threat hunting strategies to proactively identify and mitigate potential threats.

Security Tools Management:

• Lead the management and optimization of security tools, including but not limited to SIEM, IDS/IPS, and endpoint detection and response (EDR) solutions.
• Collaborate with the IT and infrastructure teams to lead the deployment and configuration of security technologies.
• Ensure the tools are aligned with industry best practices and are effectively addressing the organization's security requirements.

Qualifications:

• Bachelor's degree in Computer Science, Information Security, or related field.
• Minimum of 5 years of experience in a Security Operations Center role.
• Relevant certifications such as CISSP, CEH, or GIAC are highly desirable.
• Proficient in using SIEM tools and other security technologies.
• Strong knowledge of networking protocols, operating systems, and security architectures.
• Extensive experience in incident response methodologies, including thorough forensic analysis.
• In-depth understanding of macOS and Linux operating systems and their security controls.
• Demonstrated ability to analyze and respond to security incidents on macOS/Linux/ Cloud Services platforms.
• Familiarity with scripting languages for automating security tasks (e.g., Python, Bash).
• Familiarity with cloud services (E.g AWS/GCP) and security best practices is a must.
• Excellent communication and interpersonal skills.

Additional requirements:

This role may require participation in an on-call rotation and occasional off-hours work to address security incidents or support critical changes.

Responsibilities:

• Communications Development and Delivery - Analyze an organization and design its processes and systems, assessing the business model and its integration with technology.
• Assess current state, identify customer requirements, and define the future state and/or business solution.
• Research, gather and synthesize information.

Your Background

• Minimum diploma holder (Fresh grads are welcome to apply)
• 0-2 experience in marketing/communication/events industry

EA License Number : 11C4879

Job Description

The successful candidate will join the IT Delivery Centre department in SIA Information Technology Division.

Key Responsibilities include:

Agile Engineering Best Practices Education

• Conduct training on Agile engineering practices.
• Teach product teams on Domain modeling.
• Demonstrate the effective usage of agile tools such as SonarQube, Selenium, Jenkins, JIRA, Mocking frameworks in day to day development work.
• Apply emergent design principles in iterative sprint development.

Test Driven Development

• Participate in product teams development work to drive test driven development mindset and adoption.
• Conduct training on XUnit, BDD. Help resolve teething issues on TDD adoption.
• Drive product teams on conversion Acceptance Criteria to solid Unit Test,
• Integration Test and automated functional test.

Drive Clean Code and Refactoring Principles

• Conduct Pair Programming and Mob Programming sessions with Product Teams to educate on agile coding principles.
• Explain and illustrate how clean code pattern can be applied in projects.
• Assist teams to build unit test cases harness and apply code refactoring
  techniques.

DevOps Alignment

• Work with DevOps teams on the tooling, CI/CD pipeline design to smoothen the
  delivery team adoption of Continuous Delivery principles.

Implement Agile Methodology

• Implement the Agile process, principles and practices across all departments in the organization, by using techniques that promote a culture of experimentation and innovation.
• Embody the Agile principles and leads by example.
• Establish a Centre of Excellence on Agile/ DevOps practices.
• Establish Agile Technical DevOps training curriculum suitable for the organization.

Requirements

• Degree with minimum of 5 years’ experience of software development in Agile teams exposed to either SCRUM, XP or Kanban methodology.
• Significant delivery experience in both web development and/or mobile system development and testing.
• Strong in coding on a mixture of different programming languages such as Java, JavaScript.
• Strong proponent of clean code principles and software craftsmanship.
• Strong in code branching concepts, and execution for different enterprise adoption scenarios.
• Good exposure to enterprise architectural design standards.
• Familiar with development and deployment onto cloud platform.
• Practical experience in Extreme Programming best practices, SOLID principles and experience in teaching other team members on the usage of these practices.
• High emotional intelligence, and work effectively with product team members.
• Experience in writing Jenkins file and scripting automated tests cases in Gherkin Language.
• Certification in PSD or CSD is a plus.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We currently have an opening for a Data Center (DC) Operations role, to support Data Center operations for our client in Singapore which is a top global investment bank.

Responsibilities:

• Minimum 5 years of experience in a Data Center Operations with hands-on experience and knowledge in the operation and management of Data Center facilities.
• Reports to the Data Center Operations Lead.
• Good understanding of Mechanical & Electrical infrastructure including rack space, power and cooling systems.
• Strong knowledge and experience with structured cabling design and implementations.
• Responsible for Data Center remote operation support including liaising with onsite Technicians and/or colocation vendors for all operations tasks.
• Review server room physical access request and to approve/reject request.
• Review disk reports submitted by vendors against the actual disk break-fix event.
• Liaise with approved disposal vendor for disk destruction and/or waste collection.
• Review the current rack space, power, cooling, patch panel capacity and approve recommended rack space for equipment placement.
• Responsible for equipment movement in collaboration with equipment owner.
• Responsible for equipment decommissioning of unused equipment in collaboration with equipment owner.
• Manage purchases including obtaining and reviewing quotations, obtain approval for purchases and submission of purchase requests and following up to ensure timely delivery and installation.
• Update the asset inventory in System of Records after equipment placement, decommissioning or movement.
• Manage regular asset inventory sighting.
• Ensure the accuracy of System of Records for asset inventory.
• Participate in Change Management including reviewing, approving/rejecting Change Requests for Data Center Operations related work, and coordinating with assignees and closure of completed change requests.
• Participate in Incident Management including raising Incident Tickets for Data Center Operations related incidents, performs troubleshooting and analysis, recommending and implements remediation / preventive actions and closure of incident tickets.
• Ensure timely updates and closure to all change requests, incident tickets, work orders and service requests.
• Gather information for audits and formulate responses for DC Ops Leads review and approval.
• Oversee M&E upgrade, power maintenance, loss of utilities and/or loss of water tests within Data Center.

Regular reporting:

• Reconciliation of actual events to approved requests (e.g. physical access to Data Center, Rack Keys Utilization, Visitor Logs)
• Capacity Utilization of Data Center including rack, power and patch panels.
• Review of Third-Party Colocation Vendor submitted reports for accuracy.
• Statistics for Data Center Activities:

1. Equipment Decommissioning Requests and Status
2. Equipment Movement Requests and Status
3. Equipment Placement Requests and Status

Others:

• Good communication skills, able to communicate clearly, both verbally and written.
• Experience working in regional and global support roles.
• Manage resources locally and remotely for APAC Data Center Operations, including task assignment and shift scheduling.

1. Providing strategic directions for standardizing of SNOC monitoring and efficient use of resources for pro-active application/infrastructure monitoring.
2. Identifying areas for improvement in SNOC communications with other Incident/Problem management, Application/Infrastructure SMEs etc.
3. Overseeing creation and availability of SNOC monitoring metrics and alerts’ reports for management reporting.
4. Reviewing completeness and correctness of SNOC monitoring metrics and alerts.
5. Establishing measurements and track improvement for SNOC monitoring effectiveness and efficiency.
6. Acting as an escalation focal point for all improvement activities involving SNOC
7. Supervise and manage a team of service providers to ensure delivery of quality infrastructure services by engaged vendors to the Bank.
8. Work effectively and closely with vendor Delivery Managers and technical support staff, regulators, other IT groups such as infrastructure & applications, architecture & engineering, GPS, Finance, internal and external auditors.
9. Ability to work closely with various line of business technologies from junior to management level.
10. Change governance on all the monitoring changes for production implementation
11. Perform on call duty on rotation basis.

• Experience in managing BAU financials and tracking forcast and reporting of projects budget.
• Able to handle PMO work ; prepare detailed financial reports for management reporting
• Experience in financial and operations metrics preparion , preparing yearly budget for planning purpose
• Ability to work well under pressure and meet deadlines
• Analytical and logical thinker
• Strong interpersonal skills