COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Grant Administration
  • Assist in the submission of new grant proposals;
  • MOE budgets and cash flow projections.
  • Coordinate the submission and review of the annual budgets.
  • Manage the inception of projects and ensure closure of projects in a timely manner.
  • Work with grant administrators to ensure that claim submissions are accurate and submitted promptly.
  • Track and monitor the utilisation of grants and highlight projects that under-utilised budgets.
  • Assist grant administrators on their queries (including troubleshooting of system issues).
  • Liaise with grantors (including MOE) on matters related to grants.
  • Assist in performing UAT on system enhancements.
  • Any other task relating to grant administration
• Grant Reporting
  • Prepare necessary journals for month-end closing;
  • audit schedules for internal reporting.
  • Analyse the projects expenditure against budget and explain the variance (if any) for internal and external stakeholders.
  • Prepare monthly, quarterly and ad-hoc reports for internal reporting;
  • bi-yearly and annual claims for MOE reporting purposes;
  • quarterly reports on utilisation of grants for MOE.
  • Assist in the submission of claims in grantor-specific portals (e.g. IGMS, [email protected], etc).
  • Generate reports for MOE and other external funders.
  • Support project certification and audits (including liaising with auditors and coordinating the audit).
  • Any other task relating to grant reporting.
• Governance
  • Ensure administration of grants complied with terms and conditions of the grant agreements.
  • Reconcile claim statement to accounting records

• Degree in Accountancy, Business or a related discipline with at least 5 to 8 years of relevant experience.
• Self-motivated with ability to work independently.
• Fast worker with ability to work under pressure to meet tight deadlines.
• Excellent interpersonal and communication skills (both oral and written skills are essential).
• Able to work well with people at different levels of the organisation.
• Committed, meticulous, organised and resourceful with positive work attitude.
• Good Microsoft Office application skills.
• Knowledge and hands-on experience in SAP and/or any of the major accounting software will be an advantage.
• Familiar with BI tools (e.g. Qlik sense, Power BI, Tableau) will be an added advantage.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

As a Support Analyst, you will be part of Run Control Tower team which is a gatekeeper for Production stability & quality as well as Support Practices across CBI Subdomains. Strive for continuous improvement in order to improve the quality of service regarding Produciton matters.

The Run Control Tower has two main functions:

• Gatekeeper for the production stability & quality
• Responsible for the support practices across CBI Subdomains

The main streams of its activities are to:

• Design the processes, methodologies, define and control their operational implementation (requests, incidents, problems, intprods, changes, knowledge
• Supervise the production activities (with reporting, governance and operational management)
• Coordination transversal IT events and operations (WIP, DRP, Crisis, Obso projects, Security topics sustainability)
• Control the transition from project to run (ORA/ CAB/ Frozen Periods/ Payment Setup)
• We have a strong collaboration and proximity on daily basis with support, dev and IP and DRP teams.
• We are also in touch with CAGIP and GIT production process owners and security referent and the different production communities.
• We work to develop and standardize the practices accross CBI so we report on our progress and solutions to the CBI board and have our heart set on communicating as widely as possible on our assets and results.
• We globally handle all transversal topics which help to set boundaries to production activities and to improve the production reliability.
• We handle around 2 daily communications, 3 weekly reportings, 1 monthly reporting for the CBI management, 4 monthly business reports.
• We also manage the CAB, WIP, DRP, ILSI activities with some oncall activities.
• We are finally responsible for the CBI Run Portal.

Strong points:

• Challenging mission which help to develop strictness, agile methods and precision in the communication
• Ensures a good visibility from the management and all CBI colleagues
• The collaboration with support & dev teams allow to develop IT and production knowledge
• It a long running mission (stable for 3 years)/ Home working 2 days by week/ Human and contstructive context

Improvement axes :

• Need to structure the information for all CBI teams
• Need to bring more and more visibility
• Need to propose initiative to develop digital solutions and assets
• Need to save workload by optimizing and automatizing RCT activities
• Need to strengthen the way to perform in parallel run and project tasks

CBI colleagues and management expectations:

• Be the point of contact on each run process to give advice on method and good practices
• Ensure a strong proximity with support teams on daily basis to help on incident management, tickets data quality and to remind deadlines on incident reports and problem follow up. Bring visibility with reportings on production health and risk exposure, Sustain change preparation and prod stability.
• Provide impact analysis and roadmap visibility and every transversal event (whenever it is a punctual operation, a WIP or a security exercise). Help to develop CBI production knowledge. Propose global action plan to secure the production and enhance its reliability

Job Qualification

• Good knowledge on ITIL processes and a 3 years’ experience in the IT (change management and CAB administration/ incident management/ resolution communication and coordination/ able to challenge an incident report/ Problem follow up/ Production risk analysis)
• Knowledge sharing minded (wiki + procedures + training + self-learning video)
• Fluent english
• Good communication
• Will to understand the production need and to propose a suitable solution
• Dynamic mindset interested in clarifying situations (impact analysis, process and rules definition, roadmap with roles and responsibilities) for other people
• Be able to perform regular concise executive summaries
• Be reactive

Techno:

• Jira + Service Now
• Full Office suite with an ability on iconography usage and pivot table
• SQL developer (simple and joined queries)
• PowerBI (data refresh, report generation and new indicators building).

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Responsibilities

• Working closely with sales & marketing on product pricing strategies
• Implement and oversee on product pricing and discounts
• Conduct product and pricing analysis to ensure pricing competitiveness
• Verifying the validity of price and condition inquiries and guaranteeing adherence to all applicable price-related regulations
• Developing SAP Cloud Analytical analytics tools and customized reports
• Stay updated on market trend and competitors’ pricing models
• Ad hoc duties as assigned

Requirements

• Bachelor of Business Administration or Economics or equivalent
• At least 5 – 8 years of pricing analysis experience
• Experience in using SAP system will be ideal

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

• Manage, configure and upgrade a wide variety of security technologies
• Respond managed security technology’s fault alerts and/or customer escalation
• Use strong fundamental knowledge (e.g. TCP/IP) and product-specific knowledge to perform troubleshooting on common technical issues on the managed security technologies
• Perform escalation to internal product domain experts and/or external product vendors
• Work with internal experts/external vendors to resolve technical issues
• Respond to inbound Change Requests (CRs), Service Requests (SRs), Queries on managed security technologies, in a timely manner (within stipulated SLA).
• Perform regular configuration backups on managed security technologies
• Plan and coordinate Maintenance Windows with customer on necessary software patching and version upgrades.
• To provide day two security support service
• Create and update technical documentations on managed security technologies
• Generate monthly reports according to service scope requirements

Requirements

• Degree/Diploma in computer science, computer engineering, or relevant field.
• Hand-on experience in Firewall Administration and Operation
• Experience in security technologies (e.g. FW, UTM, IDS/IPS, SWG/SEG, VPN, EPP, DLP, ATP, 2FA, PAM, etc.)
• Knowledge and exposure in following technologies is advantage: RSA Solutions, Splunk, Cisco NG Firewall/NG IPS, CyberArk PAM

Kindly indicate 106 – Security Engineer

Interested applicants may send in their detailed resumes in MS Word to Meme @ [email protected]

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R23116792 | www.itcspl.com

Responsibilities :

• Responsible for delivering Corporate IT MES System changes and enhancement from analysis to solution design to development adhering to Project management methodology and change management.
• Responsibility include system monitoring, troubleshooting, problem resolution and coordination with end user and site co-ordination.
• Able to identify improvement areas and implement improvement plan by close engagement with site business stakeholder and system owner.
• Provide cross-functional leadership (for senior position) and vendor or internal interaction to troubleshoot, analyze and develop solution for problem involving integrated systems.
• Provide training to enable 1st line support equipped with appropriate knowledge/skill to provide frontline operation support for production.
• Develop technical or training material as needed.
• Independent individual with good time management of own tasks and deliverables.
• Strong communication skills and able to lead sites using Corporate MES system.
• Understanding of IT Security, ISMS, Governance and Compliance. Also able to understand IT Disaster Recovery Plan (DRP) and Business Continuity Plans (BCP)
• Coordinate and collaborate with sites IT on projects and initiatives.
• Perform any other duties assigned by the company.

Requirements :

• Bachelor Degree in Computer Science, Information Systems, Engineering/ equivalent
• Minimum 5 years’ experience in hand-on in software application development.
• Proficient in PHP, JavaScripting, Node JS and Angular JS development with PLSQL scripting in Oracle environment.
• Experience in handling manufacturing operation especially in Electronics Manufacturing and MES systems.
• Experience with DotNet VB application development will be preferred.
• Experience in administering and managing Linux and Oracle environment.

IT Security Engineer | Cyber Security | A.I and SecOps | Network & Server Support | Tanjong Pagar

Working Location: Tanjong Pagar
Working Hours: 9am -6pm
Salary Range: $4000 to $6000 + 100 Transport Allowance

Job Description

• Ability to deploy, configure and fine-tune security policies as well as performing threat hunting to proactively response to potential cyber threats.
• Manage and operate the IT Security Protection System which includes liaising with Maintenance Contractor to address technical & security issues and Health Checks.
• Manage and investigate Events of Interests and security vulnerabilities to identify early indicators and work with the respective team to address them.
• Facilitate and support (internal and external parties) on Cyber Security Incident management and response.
• Enforce IT Security Policy compliance which includes assessment of security posture of the organisation’s IT assets as well as recommending appropriate measures and controls to mitigate security threats within the organisation.
• Assist in all internal & external IT audits. Follow-up with the respective Risk Owners to remediate audit findings.
• Review and enhance IT security policies, procedure and documentations with respect to industry standards and best practices.
• Facilitate, plan and conduct Cyber Security Awareness Training, including Cyber Security Exercises.
• Be on standby for any critical security alerts and incident management after office hours.

Requirements

• Degree in Information Technology or Information Security or related discipline.
• Minimum 3 years of working experience in Cyber Security field.
• Good Knowledge in Cyber Security Management, IT Compliance and/or Risk Management.
• Hands-on experience with Windows or Linux OS.
• Familiar with ISO27001 and/or PCI Data Security Standards.
• Hands-on experience on Microsoft Azure Cloud Security technologies (MS Sentinel, MS Defender...etc) as well as other Enterprise Security Appliances; such as Privileged Access management & Vulnerability Management tools.
• Familiar with modernised A.I and SecOps tools

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Having an in-depth understanding of the network/security operational technologies and metrics that helps to measure quality, speed, user experience, and more, and making solid recommendations
• Manage service improvements for all Network and Security services supported throughout the organization
• Provide daily operational support for network security infrastructure documents, reviews, maintains and shares relevant technical information to the team
• Manage all high severity incidents and try to resolve them and restore the infra services within the stipulated SLA
• Manage all low severity incidents/requests without breaching the stipulated SLA
• Participate in incident management calls and problem management discussions
• Drives and delivers root cause for any high severity issue
• Support technical skills development within the team and provides training when required
• Plan, schedule, closely coordinate and implement network security changes and present them in respective CAB meetings while ensuring the conformity to CA-CIB change management policies, process and procedures
• Maximize network performance by monitoring performance; scheduling upgrades; collaborating with Network Architects on network optimization efforts.
• Review technology changes to identify potential risks
• Perform real-time analysis and trending of security systems
• Respond to user incident reports and evaluates the type and severity of security events.
• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery proce

Job Qualification

Must have:

• Cisco Nexus & Data Center Architectures (VPC/VDC/ACI/MPLS)
• Routing protocols – high level proficiency of BGP/OSPF
• Layer 2 switching technologies
• High level proficiency of operations and troubleshooting mechanisms
• Network monitoring and management tools (HPNNM/Solarwinds/Grafana)
• At least a Bachelor’s degree in any of these faculties:
• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Good to have:

• Firewalls (Checkpoint/Fortinet)
• Proxy technologies
• Load balancers/reverse Proxy (F5)
• IPAM Technologies (DNS/DHCP)
• Packet analysis knowledge (wireshark)
• Scripting knowledge (python/ansible)

Working Hours:

• Primarily match Europe business hours
• On-call support will be expected on a rotational basis

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

The chosen candidate will be a Business Analyst Handling Finance & business projects/BAU enhancements/queries on Building & usage of the applications/ensure that the business design of the application conforms to the overall strategy of the organization – i.e. end to end automation / standardization etc.

Key Accountabilities

1. Key focal point for all functional activities related to building of new Finance module as part of the multi-year Finance architecture program.

2. Document requirements using Agile User Story formats and work with technology team to groom the user requirements

3. Work with technology / end users to come up with a well thought through solution.

4. On completion of the build, test the solution and release it for user testing and signoff. Upon Singoff plan for production migration.

5. Document functionality and work through processes for sustainably managing the platform in BAU.

Job Responsibilities:

1. Be key focal point to front all User+Technology related queries in building the new module build.

2. Track all new change requests that are assigned to new module’s Backlog and bring it to prioritization forum.

3. Manage book of work with the Middle Office Technology teams – both in terms of bringing items for discussion during bi-monthly prioritization forum and tracking it for delivery and closure.

4. Participate in Build and test phase for the new module + handle regressing testing in BAU, representing Group Finance Platform.

5. Act as an interface between Technology and Business teams in terms of delivery timelines, development statuses, user clarifications, clear bottlenecks, obtain user signoffs.

6. Keep a close tab of all enhancements/minor projects that are concurrently running in terms of timelines and statues.

7. Timely escalation of any potential bottleneck / delay to Reference Data SME / Hub Lead.

Experience:

1. A minimum of 2 years of experience in a similar role in Finance projects performing analysis/testing/implementation.

2. Prior experience in working in banks or financial institution of similar nature will be an added advantage.

Fujifilm Business Innovation Asia Pacific is seeking a dynamic and highly motivated Senior Systems Analyst (Business Intelligence) to provide support to FUJIFILM Asia Pacific (FFAP), FUJIFILM Business Innovation Asia Pacific (FBAP), and all operating companies in the Asia Pacific region on applications relating to Business Intelligence (BI) for management & operational reporting and integration layer with source data systems. In this role, you will participate in implementation-enhancement projects to plan, coordinate, and liaise with users on system requirements gathering, solutions, design, and documentation.

The primary focus will be on in-house developed applications, supporting in areas of business operations, KPI reporting, and business analytics.

If you are a skilled professional with a strong background in Data Warehousing and BI tools, we would like to encourage you to apply.

RESPONSIBILITIES & TASKS:

As a Senior Systems Analyst, your responsibilities will include:

Key Accountabilities:

• Design BI Architecture in Azure Cloud and migrate on-premise BI systems to Azure
• Lead in user requirements gathering and perform system impact analysis of changes required by business from a technical perspective
• Drive user discussions and conduct workshops to facilitate information-gathering
• Perform a feasibility study to ascertain the area of automation
• Propose and review solutions with respective stakeholders affected by the change
• Document user requirements into user specifications (functional and technical)
• Lead in system design and development of solutions according to the agreed user specifications
• Develop test plans and scripts
• Conduct testing on developed solutions to ensure compliance with user specifications and internal quality assurance requirements (e.g. system performance benchmarks)
• Lead in user training and user acceptance testing
• Ensure proper deployment of changes to the production environment in accordance with internal procedures
• Collaborate and initiate change with business users to provide improvements to standardize system processes and propose business solutions meeting business needs/requirements. This involves a good collaborative effort with staff members from cross-functional areas (e.g. sections, departments, and entities from the Asia Pacific region)
• Review all work deliverables from development resources assigned and provide guidance to development accordingly. Resources can be internal or extended vendor resources on technical delivery
• Provide periodic reports to the reporting manager on work status/project progress
• Accountabilities are applicable to daily support, change order sustenance, and project work
• Ensure full compliance with company policies, internal procedures, information security, and JSOX audit requirements for all work performed
• Other duties as assigned by the supervisor

Daily Support:

• Dedicate about 30% of your time to daily support activities
• Provide 24x7 systems support according to the business units’ SLA of the Asia Pacific region on in-house developed business applications
• Handle issues resolution in accordance with SLA
• Report any system or operational deficiencies and recommend areas for improvements

System Sustenance Change Orders:

• Dedicate about 30% of the time to change request fulfillment activities
• Manage full change order fulfillment for the designated systems (independently end to end from feasibility study to final delivery)
• Manage development resources allocated as per change order requirements (usually of medium complexity)

Projects:

• Dedicate about 40% of your time in project work
• Contribute as a key project member/team lead/technical subject matter expert in new implementation/enhancement projects for small, medium to high complexity projects.
• Collaborate with other ICT team members, application SME's, and other vendors as and when required by the project and ensure delivery of projects in accordance with project KPIs
• Project activities include but are not limited to requirements gathering, design, testing, training, documentation, deployment, coordination, quality assurance, etc.
• Review all project outputs in relation to IT system deliverables from project development resources

Qualifications, Skills, and Experience:

To succeed in this role, you should possess the following qualifications, skills, and experiences:

• At least 7 years of Information Management experience in an MNC within the High Tech industry, with 5 years in an IT lead role in project/support environment
• At least 5 years of implementation and support experience in Data warehousing and BI tools
• Degree in Computer Science / Engineering or IT-related fields
• Preferably certified in Data engineering and/or Data analysis
• Preferably Project Management certified (PMP) or Agile Certified
• Excellent hands-on experience in Power BI, Cognos BI, Azure data lake, Azure Synapse, Azure/Oracle Datawarehouse, and ETL tools
• Proficiency in Power BI and Cognos BI Administration, Security, and Framework Manager Dimensional Modelling
• Experience in DAX, M query, SQL, stored procedures, database/data processing concepts, data modeling, reports, and dashboard development
• Good knowledge and in-depth experience in designing data warehouse systems and data flow in source systems such as Oracle eBusiness Suite or Azure D365
• In-depth knowledge and experience in designing and developing a flexible & and scalable BI model that can cater to business reporting needs
• Familiar with IT SDLC and agile methodologies.
• Familiar with business analytics and reporting in areas of Finance, Supply chain, Sales and distribution, Service CRM
• Good knowledge of application deployment and solutions
• Excellent understanding of data mining, data visualization, and statistical modeling
• Proficient in Microsoft Office Tools (e.g., Word, PowerPoint, Excel)
• Good analytical mind and problem-solving attitude/skills
• Possesses great attention to detail while also being flexible to adapt to a dynamic environment and changing priorities
• Proficient in business as well as technical writing/documentation
• People-oriented with good interpersonal and communication skills, both written and verbal
• Experience collaborating and working with multiple internal and external stakeholders
• Customer focus and business sense
• Accountable, decisive, good leadership and emotional intelligence
• Professional ethics and integrity
• Change adaptability, flexibility, ability to work under pressure or tight deadlines

Job Responsibilities:

· Providing support for smooth & accurate execution, clearing and allocation of trades and transfer

· Front to back office support for wide range of products ranging from futures, options, OTC and derivative

· Handling futures and options lifecycle management (including corporate action processing)

· Producing reports and information required for regulatory controls and internal policies

· Working with internal stakeholders and BAU team to identify user requirements

· Involved in UAT testing

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Degree in a related discipline

· Minimum 5 years of relevant banking experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117