Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Role and Responsibilities - Change Manager

The objective of this role is to ensure that all BAU changes, enhancements and project implementations going into the production environment do not disrupt or cause any risk to the existing production environment.

• Manage day-to-day review and approval of normal and emergency change requests.
• Investigate change violations / unauthorized change requests and ensure that all cases are properly documented, reviewed and signoff by MDs. Ensure disciplinary actions are followed up and enforced accordingly.
• Chair, review and assess the risk of all changes for weekly Regional Production Change Control Board (RPCCB) meetings.
• Prepare the list of change requests with required details for Quality Assurance (QA) review and chair the weekly QA review meeting involving the Chief Technology Officers (CTOs) and Technology Senior Management.
• Ensure compliance and review justification of change requests during heightened/freeze periods for approval.
• Resolve any identified or escalated change process or change request related issues, liaising with necessary stakeholders such as Application Support, Infrastructure Support, LOBT Change Managers and Enterprise Change Teams.
• Analyze, review and oversee creation and availability of change management related reports/slides for change process, operational metrics, KRI etc.
• Assess, review and validate the justification and risk/impact assessment especially for major changes, changes on application under change freeze or changes to be deployed during the heightened period.
• Oversee completeness and integrity of information collected to conduct daily operations.
• Establish measurements and targets to improve process effectiveness and efficiency.
• Act as an escalation focal point for all parties involved in the change process.
• Review and approve requests related to system access matrix (change requester, change implementer, change approver etc).
• Front audit request for information (RFI) and review/validate the responses to the RFIs.
• Involve in project management for migration of current in-house developed ITSM system to new ITSM tool to be identified.
• This is a 24x7 standby job role, and candidate must be willing to take calls and attend to emergency or adhoc work whenever required. The 24x7 standby will be on a rotational basis.

Requirements for skills and experience - Change Manager

• Working experience of 10 to 12 years, preferably with exposure in area of IT Change Management.
• Experience in development or support of IT application or infrastructure.
• Experience in Agile, Scrum or Kanban methodology to manage IT project or operation.
• Skills in project management or experience in leading/managing a team.
• Strong in analytical thinking, data analysis and being detailed, process and audit oriented.
• Skillful in using MS tools especially MS Excel and Powerpoint to prepare management presentation deck.
• Possess relationship-led quality, yet strong and firm with stakeholders especially in process compliance.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

JD:

Company Background

The Company is an 8-year old POS and digital technology/hardware/software subscription company in the F&B industry. The Company also provide central kitchen services to the POS users.

Role and Responsibilities:

- Set and achieve quantifiable sales targets.

- Sales activities include selling additional new products and solutions to existing customers but also to add new customers.

- Maintain a customer database that is updated frequently and used as a sales tool.

- Developing sales promotional packages, if needed.

- Manage and propose a sales budget.

Requirements:

- Industry and F&B or retail category POS and software category sales.

- Marketing and sales experience in the Food & Beverage industry or IT/software industry.

- The candidate must have experience with large F&B customers with 20+ retail stores/restaurants.

- The ability to work as a team while working virtually using the phone and video calls

- Strong interpersonal & communication skills with high energy, highly organized, and an aspirational person.

- Degree in a 3-year college, and/or Certificate(s) in Sales and Marketing is preferred but not a must.

- 5+ years of work experience and virtual work experience.

Compensation

At market rate for the position OR above market rate commensurate with the candidate’s qualification.

Contact: [email protected]/ +63 92238328

Your Responsibilities:

• Participate in various business meetings to gather technical requirements, propose architectural designs, and review quotations/proposals from our vendors/partners
• Oversee the strategic direction and approach of programs spanning various projects and component activities, fostering stakeholder support for plans, commitments, and changes.
• Aid business stakeholders in breaking down intricate business requirements into Epics and User Stories, facilitating seamless delivery by Technology teams through respective backlogs with minimal cross-product coordination.
• Lead program delivery, governance, and reporting to stakeholders, including the Product owner in the business, the head of a service line, or Product within Technology.
• Champion the implementation of Agile methodologies within Technology teams (e.g., Scrum, Kanban, Lean), aligning with corresponding transformation frameworks at the organization.
• Ensure the technology program aligns with overarching strategies and contributes to the achievement of strategic objectives.
• Monitor the adoption and adherence of all Technology practices and associated tools within the Programme.
• Effectively manage program budgets, encompassing headcount and capitalization of software delivery.
• Handle negotiations and management of third-party contracts with Technology suppliers, overseeing service agreement monitoring.
• Drive the development and promotion of the technology portfolio and project management practices.
• Take charge of reporting progress, issues, dependencies, and risks to committees, providing recommendations to influence decision-making and ensure continual progress towards delivery and benefits realization.
• Collaborate closely with developers, engineers, user experience designers, program managers, business and QA analysts, and senior business stakeholders on a daily basis.
• Facilitate coordination among internal and external teams, assess pre-integration tasks, and define the necessary collaboration required to navigate the roadmap.

Requirements:

• Bachelor's or Master's degree in Science, Business Administration, or Social Sciences with a focus on psychology, economics, finance, accounting, or a related field.
• Demonstrated expertise in large-scale technology migration and integration is highly desirable.
• In-depth understanding of General Insurance product manufacturing and distribution processes, spanning end-to-end technology knowledge.
• Proven experience in managing extensive programs within a global environment, showcasing a robust track record of successful business and IT delivery across global, regional, and local structures.
• Background in the Insurance and/or Financial Services Industry.
• Ability to assess processes and system use, emphasizing Key Performance Indicators (KPIs) for progress tracking and change management.
• Proficient in developing collaborative relationships with internal and external stakeholders.
• Capable of aligning programs with a clear vision to achieve business success.
• Value-focused mindset, dedicated to delivering measurable business value, ensuring customer satisfaction, and optimizing Return on Investment (ROI).
• Excellent interpersonal, influencing, persuading, and communication skills, applicable across various channels such as written, spoken, workshops, and presentations.
• Exceptional team leader and player, capable of inspiring others to take action.

We regret to inform that only shortlisted candidates will be notified / contacted.

EA Registration number : R23113094 , Ashwin Rajiv Karamchandani

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

Key responsibilities:

• Attend pitch sessions and discussions with universities, research institutes, professors and researchers.
• Screen technologies, conduct market research and due diligence.
• Prepare investment papers for investment committee approval
• Plan regional sourcing strategies of high quality patented technologies
• Management of relationship with tech transfer offices
• Work closely with Professors and Researchers to create business model and go-to-market strategy

Requirements:

• Preferably with PhD/Master’s degree in the field of engineering and materials science
• Desire to be part of a small team and make a big impact
• Passion for and a deep understanding of the tech industry
• Self-starter, ability to thrive and perform in an unstructured environment
• A tangential thinker with an Investigative mindset and insatiable curiosity
• Interest/experience in the field of sustainability and semiconductor will be a bonus

Job Description:

• The core mission of Singapore Airlines (SIA) Digital Innovation Lab (DIL), also known as KrisLab, is to drive the digital innovation strategies and initiatives, enabling SIA Group to be the leading digital airline.
• DIL is focused on building an innovation culture across SIA Group, solving business units’ challenges and building ideas to implementation.
• SIA digital innovation is focused on delivering business impact at speed through partnerships with Business Units (BUs) and global innovation communities and innovators.
• A strong, execution-focused team that drives innovation from an idea through prototype development, Proof of Concepts (POC) to validate business case and technology feasibility and to launch an idea to the market is critical.
• Your role as a Technology Development Engineer is to drive the development of digital ideas submitted by SIA Group staff and also through the BUs through DIL innovation programs to deliver impactful business outcomes and support the building of an innovation culture in SIA Group.
• Key Responsibilities include: Technology Development and Support.
• Managing the ideation and prototyping process for digital ideas submitted by SIA Group staff and BUs, employing the build-measure-learn concept.
• Manage the ideas pipeline, evaluate, groom, and validate ideas submitted.
• Validate ideas/prototypes through various means such as interviews, user testing.
• Partner with SIA Group staff and/or BUs to drive the articulation of impactful problem statements and design low-fidelity prototypes or wireframes for validation.
• Evaluate, engage and supervise the internal development resources, start-ups and/or technology partners to build high-fidelity prototypes.
• Prepare and assist staff with pitches to senior executives/management and key stakeholder.
• Perform overall project management for qualified ideas from prototyping through the MVP stages.
• Design, set up and institutionalise the technology development standards, practices and processes for ideation, prototype and POC solutioning, put in place and manage the requisite digital toolboxes and sandboxes (hardware/software) in KrisLab to support such developmental and solutioning efforts.
• Partnership Engagement to drive technology development.
• Facilitate discovery of new and emerging technologies, articulate relevance and contextualise use cases to BUs.
• Coordinate with external open innovation communities and partners (e.g. Institutes of Higher Learning (IHL) research institutions, incubators and accelerators, VCs, etc.) 3. Business Engagement to drive corporate innovation and intrapreneurship.
• Develop strong relationships with BUs and IT to establish deeper understanding and better articulation of business opportunities, customers’ and business pain points, immediate and longer-term business pain points and challenges.

Requirements:

• A degree in a technology related discipline, preferably with good project management experiences applying Agile, Design Thinking, and Lean Start-up methodologies.
• Execution-oriented, proven track record in executing projects.
• Practical development experiences with programming in languages, e.g. JavaScript, Python and their related frameworks.
• Fast and independent learner, proactive and willing to pick up new technical skillsets.
• Good grasp of technologies (e.g. Augmented/Virtual/Mixed Reality, Internet-of-Things, 5G, Artificial Intelligence, Analytics, Blockchain, Metaverse) and their use cases.
• Possess exceptional EQ and AQ, creative and passionate to see ideas become reality, strong facilitation, negotiation and influencing skills.
• Possess ability to engage and communicate ideas and concepts simply and effectively across levels of the organisation.
• Experiences working in start-ups, incubators and/or accelerators and/or aviation and travel industry will be advantageous.
• Preferably with 2-5 years of related working experience.
• Fresh graduates are welcomed to apply.

As a Client Service Technology Operations Analyst in Payment Solution Center, you will be part of the passionate and high performing team that supports a diverse product portfolio at the forefront of emerging payments solutions.

The Payments Solution Center provides 24/7 support to clients that leverage digital, end-to-end solutions that help them manage their business and working capital. In this role, you will support the Bank’s internal & external clients utilizing various API based services for payment initiation and reporting, make sure the clients’ inquiries are addressed on day-to-day basis as per business expectations based on the complexity of the issues across multiple products and line of business.

Job Responsibilities

• Work with minimal direction/independently, keeping management informed of progress and escalating issues.

• Own/Manage work queues (phone/email/internal case), required daily tasks and established service level agreements, and troubleshoot and investigate client technical and transactional inquiries.

• Proactive outreach to clients and internal partners to address processing errors or in support of platform changes.

• Safeguard sensitive and/or client Personally Identifiable Information (PII) while ensuring timely escalation and reporting of potential fraud or security breaches as per policy.

• Deliver exceptional client experience, while maintaining all the business requirements including controls, advocating on behalf of client to ensure client needs are met when working with business partners.

• Support the development and maintenance of policies, procedures, and training materials.

• Ensure client satisfaction and confidence in JP Morgan’s service offering, based on Client Satisfaction (CSAT), is at or above departmental standards.

• Occasionally work on weekend occasionally to provide service our clients in different location.

Required Qualifications, Capabilities, and Skills

• Advanced/Specialist/Management/Graduate Diploma or equivalent is required; Fresh graduates can be considered.

• Flexibility to work in a hybrid work environment, across various shifts, and holidays where supported markets are open.

• Intermediate MS Office and standard PC skills with the ability to learn and support digital platforms and products and ability to work in a fast-paced environment, be flexible, follow tight deadlines, organize, and prioritize work.

• Able to build and maintain good working relationships with business partners. Mobilizing resources across teams when needed to address client concerns.

• Able to effectively manage operational risk through adherence to established procedures and controls.

• Effective communication skills, with a proven ability to communicate and interact with various levels and translate complex requirements into simple guidance.

• Professional Mandarin Language skills are required to provide service to our Chinese clients.

Preferred Qualifications, Capabilities, and Skills

• Prior Client Service experienced would be an added advantage.

• Able to maintain awareness of multiple work streams simultaneously and translate complex technical information into simple terms.

• Effective analytical approach and complex critical thinking skills.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=05cfccdbceb797455830efae0c81484d

• Explore and embrace technological advancements to enhance operational efficiency and effectiveness, while delivering added value to our customers.
• Develop and optimize the capabilities and processes of our global logistics systems.
• Initiate new logistics projects and innovative initiatives, addressing pain points, issues, and risks by identifying suitable digital solutions.
• Stay abreast of the latest technology trends, proposing new and emerging technologies and potential partnerships within the logistics industry.
• Create and manage a detailed project schedule and work plan.
• Collaborate with IT professionals to implement efficient systems.
• Regularly update various stakeholders on our strategy, any necessary adjustments, and our progress.
• Craft functional specifications for proposed solutions.
• Utilize analytic methods and tools to monitor Key Performance Indicators (KPIs), report on supply chain performance, and gain insights to understand, predict, and control logistics operations and processes.

Requirements:

• Bachelor’s degree in Logistics/Business Management, Information Technology or equivalent
• 4 years or above experience in Business Transformation and Global Logistics Operations.
• Excellent knowledge of Supply Chain Processes (warehouse management, inventory planning, logistic domain)
• With System Implementation experience.

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Support business stakeholders and users with project management and analysis for shared applications.
• Review and refine requirements and specifications for proposed solutions.
• Act as the main point of contact for Workday-related queries and issues.
• Manage project planning, software implementation, and troubleshooting.
• Stay updated on Workday features and best practices.
• Collaborate with external partners and HR and IT teams globally.
• Resolve issues related to company-supported applications.
• Create project documents and ensure timely delivery of requirements.
• Apply security principles to data analytics.
• Assist with data management and privacy compliance in the HR system.

Requirement

• Bachelor or Diploma in HR or equivalent
• 3 years of relevant experience in HRIS, Project Implementation and Workday
• Meticulous and attention to details
• Team Player

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R1872398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Manage IT Security Protection System, address technical and security issues, and perform Health Checks.
• Review and enhance IT security policies, procedures, and documentation based on industry standards.
• Enforce IT Security Policy compliance, assess security posture, and recommend measures to mitigate threats.
• Develop and enforce security policies to safeguard against unauthorized access and potential threats. Configure and manage IPSEC for secure communication and maintain Access Control Lists (ACLs).
• Implement POA to enhance network security and address vulnerabilities. Develop Plans of Action (POA) based on specific requirements and execute them efficiently.
• Implement and enforce IT security policies on firewalls to safeguard the network infrastructure. Manage and maintain various firewall platforms, including ASA, Juniper SRX, Fortinet, and Palo Alto.
• Utilize network monitoring tools such as SolarWinds, Manage Engine, Netflow, Cacti, and Tivoli to ensure proactive network management and security.
• Analyze and resolve complex network problems, ensuring minimal impact on business operations. Provide comprehensive network support, ensuring smooth operations and quick issue resolution.
• Support Cyber Security Incident management and response for both internal and external parties
• Collaborate with cross-functional teams to address network-related challenges and implement effective solutions.
• Leverage these tools for real-time analysis and reporting on network performance.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• At least 2 years proven experience in information security and network administration. Familiarity with industry best practices and emerging trends in information security.
• Proficient in Cyber and Network Security Management, IT Compliance and/or Risk Management. In-depth understanding of IPv4, Network Address Translation (NAT), Address Resolution Protocol (ARP), and Dynamic Host Configuration Protocol (DHCP).
• Firm understanding of TCP/IP, OSI Layer, network security, network routing and switching, firewall and etc
• Experienced with Gemalto, RSA, Splunk, SEP and other cybersecurity technologies is advantageous.
• Certification in cybersecurity and/or network design (e.g. SSCP, CISSP, CCNA, CISA)
• Strong understanding of ISO27001 and/or PCI Data Security Standards.
• Strong project management and communication skills (written and spoken)
• Be on standby to provide support for critical security alerts and incident management outside office hours.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibility

• End to End handing of Finacle application production incidents with work ranging from incident analysis, driving recoveries along with interfacing systems, communicate on major incidents, Code fix, SIT Testing, UAT Test planning (Scope, duration), review production changes before deployment Source promotion to production
• Application improvements ranging from performance and operational improvements, identification and remediation of system and automate Toils
• Automation of manual activities/ processes and system health checks for production teams and ensuring SLIs/ SLOs are met
• Working in a stretch role to take forward production issues from analysis to production fix/deployment
• Follow production support processes and giving input to strengthen time to time
• Providing status to leads, stakeholders and working with vendors to review the design/fix/enabling for production deployment
• Own communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications with management
• Coordinate recurring issues and ensure long-term resolution through proper incident and problem management
• Working with various teams like infrastructure, development team to resolve, analysis of root cause for complex issues and outages
• Strong stakeholder management skills with focus on continuous service improvement, consistent delivery and stability of production.
• Drives Root Cause Analysis with technology partners, post incident resolution and facilitates RCA reviews.
• Work with Risk team to respond timely to Audit & Risk RFIs. Manage audit walkthroughs
• Must have Good functional knowledge of FINACLE v10.x & v11.x in CASA (Retail and Corporate), Loans, Collaterals, CASA/ TD, WMS, Payments, and interfaces modules.
• Must have Good functional knowledge on Customer Master systems – Finacle and non-Finacle (e.g., Microsoft CRM, Salesforce CRM etc. or in-house Customer Master/ MDM systems)
• Analyze incidents in Finacle and customer master systems and providing solution/work around for the issues independently

Requirements

• Strong experience in the Banking industry with experience in Run-the-Bank (RTB) lead role with a proven track record of working in Finacle environment
• Experience in Finacle application in code development and fixes (Finacle scripting, product, JRXML, Reports, etc). . Should be conversant with the various production deployment methodologies
• Implement Site Reliability Engineering principles with regards to performance, reliability, monitoring, alerting and maintenance in Production environment.
• Pro-active capacity monitoring & observability of production Infrastructure, automated alerting, performance monitoring and reporting tools
• Automation of manual tasks in a core banking ecosystem
• Build and maintain production monitoring and automation solutions
• Build and implement service improvements. Identify, measure and report performance trends – SLIs/ SLOs/ SLAs periodically and improve systems performance and associated performance KPIs
• Good knowledge of infrastructure technologies used, with focus on AIX/ Linux/ Openshift/ Oracle/ Postgres/ MariaDB/ Java in a large Banking environment
• Knowledge of AppDynamics/ ELK and other log/ application monitoring tools and exposure to building Dashboards for monitoring
• Knowledge of Python. Exposure to building Dashboards
• Solid understanding of BAU support, incident, problem management processes as well as escalation management across a diversified environment
• Strong team player, effective at communicating internationally and used to working closely with remote teams
• Understanding of Risk Management, Disaster Recovery, Business Continuity, IT Security Architecture, and IT Regulatory Compliance.
• Present facts and recommendations effectively in oral and written form
• Pro-active, independent, resourceful, and able to work in a team
• High attention to detail with focus on understanding the issues with finding solutions

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We are seeking an experienced Java Backend Developer to design, build, and configure applications that meet business process and application requirements. The ideal candidate should have a solid understanding of test-driven development, continuous integration, and continuous delivery, both in principle and in practice. The candidate should possess the ability to create unit tests, integration tests, and integrate with continuous integration and code coverage tools to ensure high code coverage.

Responsibilities:

• End-to-End Development: Take ownership of developing end-to-end features of a system, spanning from user experience to backend code.
• Innovative Solutions: Utilize development skills to deliver innovative solutions that contribute to improving the services provided to our clients.
• Test-Driven Development: Implement and adhere to test-driven development practices, creating unit tests and integration tests to ensure robust and high-quality code.
• Continuous Integration and Delivery: Integrate with continuous integration and code coverage tools to maintain high code coverage and facilitate efficient and reliable software delivery.
• Communication and Interpersonal Skills: Demonstrate excellent organization, communication, and interpersonal skills while collaborating with cross-functional teams.
• Analytical and Problem-Solving Skills: Apply strong analytical and problem-solving skills to work effectively in an unstructured, fast-paced environment.
• Proven experience in application development with a focus on end-to-end feature engineering.

Requirements:

• Proficient in languages relevant to Java Backend development.
• Solid understanding and practical application of test-driven development.
• Experience with continuous integration and continuous delivery principles.

This is a 12-month contract on a full time basis.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

We are seeking a talented and motivated Frontend/Full-stack Developer with expertise in React (for frontend) and Java/Java Springboot (full-stack development). As a key member of our agile development team, you will play a crucial role in building and testing high-quality software applications. The ideal candidate is passionate about delivering exceptional user experiences and is proficient in both frontend and backend development.

Responsibilities:

• Agile Development: Collaborate with cross-functional teams in an agile environment to deliver top-notch software applications, ensuring high-quality and timely delivery.
• Software Engineering Practices: Adopt and implement proven software engineering practices, including pair programming, code reviews, and test-driven development, to maintain and enhance code quality.
• End-to-End Development: Take ownership of developing end-to-end features of a system, from designing user experiences to crafting robust backend code, ensuring seamless integration and functionality.
• Innovative Solutions: Utilize your development skills to deliver innovative solutions that enhance our clients' services, demonstrating a commitment to continuous improvement and staying abreast of industry best practices.
• Cloud-first and Agile Mindset: Embrace a cloud-first and agile mindset, leveraging new technologies to address challenging business problems and contribute to the evolution of our technical stack.

Requirements:

• Proficient in React for frontend development.
• Strong expertise in Java and Java Springboot for full-stack development.

This is a 12 month contract on a full time basis.

Our client is a leading regional bank looking for an experienced incident manager to set-up and improve the bank's technology operations across the the APAC region.

The ideal candidate will play a key role in creating an incident management framework and target operating model. This includes planning and allocating resources to implement this framework across all countries in the region. Furthermore, the candidate will be responsible for ongoing governance and reporting to keep key stakeholders informed.

Responsibilities:

• Ensuring the stability and reliability of production systems, minimizing downtime, and promptly addressing any issues affecting banking operations.
• Defining and meeting SLAs for incident response and system availability in alignment with business requirements and expectations.
• Overseeing the incident management process and guiding team members in resolving incidents within defined SLAs.
• Prioritizing incidents based on their severity and urgency.
• Establishing clear escalation procedures for critical incidents to ensure a swift response and resolution.
• Responding to reported service incidents, identifying their causes, and initiating the incident management process.
• Collaborating with application and infrastructure delivery teams to establish robust monitoring systems for proactive issue identification.
• Leading and managing a high-performance culture within a team of IT operation teams, providing guidance and training.

Requirements:

• Possess a degree in an IT-related field
• Demonstrate outstanding communication and interpersonal skills
• Exhibit strong problem-solving, analytical, and time management capabilities
• Bring substantial experience in IT Service Management or a comparable role
• Have a track record of working with platforms like ServiceNow
• Showcase excellent managerial skills and the ability to collaborate effectively with team members across the organization
• Japanese speaking skills are necessary to liaise with stakeholders based in Japan

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 22S1136) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position. please send your CV to Janani at [email protected] (EA Registration number: R22108312).

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

You will support the implementation and lifecycle management of the process data collection, management, and reporting infrastructure. You will implement the OSIsoft PI data historian system, production reporting systems and analytical systems to allow the start-up, commissioning, validation, and maintenance of large-scale manufacturing facilities.

Job Scope

• Collaborate with Manufacturing, Business SMEs, Validation, QA and Engineering to implement manufacturing data solutions
• Promote the increase of Site Data Historian usage to support new projects and existing value streams
• Complete extract, transform, and load ("ETL") procedures and data migration from multiple sources
• Lead projects as assigned
• Participate in the development and implementation of application/system solutions in line with S88 standards for the plant.
• Creates and maintains applications according to technical design and requirements.
• Design & Develop plan for modifications to be made to the system through working with team in development of systems architecture, specifications, controls strategies, sequence of operations through all stages.
• Provide operations support on production systems
• Use best practices on data management and visualisation to achieve our goals

Requirements

• Understanding of Osisoft PI Architecture and essential components.
• Proficient in Osisoft PI products required, SQL database or similar, or System Design and Maintenance
• Proficient in project management principles and project lifecycle phases
• Knowledge of IT infrastructure, network and database concepts
• Knowledge of cGMPs and manufacturing operations in FDA regulated facility (preferred, not essential)

About Cognizant

Cognizant (NASDAQ-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Responsibilities

Provide full administrative and secretarial support to the CEO to ensure the smooth management of the day-to-day operation. Handle sensitive and complex issues professionally and objectively. Take initiative as appropriate especially in the CEO absence.

Job Description

1、负责雇主的日常活动安排，出外商务旅行安排及雇主与家人的度假安排，做好出外旅行的一切准备工作与行程安排；

Responsible for the employer's daily activities, business travel arrangements and vacation arrangements for the employer and family, make all the preparations and schedule arrangements for the trip

-Calendar management: Managing CEO’s schedule by scheduling and coordinating appointments, meetings and events including booking of venues for lunch / dinner events.

-Travel management: Planning travel arrangement for the CEOs and HODs, including booking of flights, accommodations, ground transportation, travel insurance and managing travel itineraries.

2、雇主的单位办公室和家庭办公室的日常管理工作，要承担一些秘书的工作职能。如处理雇主的商务和私人信函、打字、处理电子邮件、接听电话、代雇主致电相关人士，为雇主建立和管理公司与私人文档及会议纪录等；

The daily management of the employer's unit office and home office takes on some secretarial functions. Such as handling employer's business and personal correspondence, typing, handling E-mail, answering telephone calls, making relevant calls on behalf of the employer, establishing and managing corporate and personal documents for the employer, Meeting coordination: Coordinating and scheduling of meetings, attending to CEO’s guests /visitors once they arrive at the office. etc

3、负责雇主的居家管理工作，要承担一些职业管家的工作职责。如负责管理雇主居家财务收支，居家日常采购，雇主居所的维修与保养。

In charge of the employer's home management, taking on some of the duties of a professional housekeeper. For example, be responsible for managing the employer's home financial income and expenditure, daily home procurement, repair and maintenance of the employer's residence.

5、负责代表雇主接待来的客人，并负责留宿客人的招待、食宿安排工作；

Responsible for the planning and management of the employer's family banquet, responsible for the reception of the guests on behalf of the employer, and responsible for the reception of the guests, accommodation arrangements and Administrative support: Providing general administrative support to the CEO, including managing expenses and claim matters.

6、代表雇主进行某些业务谈判，为雇主准备好待签字的合同文件，并能够策划安排雇主与谈判方的签约仪式；

Represent the employer in some business negotiations, prepare contract documents for the employer to be signed, and be able to plan and arrange the signing ceremony between the employer and the negotiating party

Requirements:

• A level, diploma or degree holders are welcome to apply
• Minimum of 3-4 years of relevant work experience as a Personal Assistant or company secretary
• Outstanding organizational and time management / Good Communication skills
• Honest, responsible, good in problem solving skill
• An ability to multitask and prioritize daily workload
• Excellent Discretion and confidentiality
• Independent management capability, organizing ability and handling stress ability are needed.
• Bilingual in English and Mandarin to handle Mandarin Speaking Clients, Business Partners, Government and Other organizations in , Must be Fluent in Chinese in order to communicate with CEO and his family members
• Proficient in MS Office, Excel spreadsheet and excellent computer skills
• Willing to do OT when required
• Able to work on alternate Saturday(s) and work irregular hours (including public holidays) - only when required

Location and Working Hours:

• Availability : Full-time
• Location: Orchard MRT

Salary Range:

Negotiable based on candidates' actual working experience.

Salary arrange :$ 3800-4500

Kindly indicate your availability for work commencement, the reason for leaving, expected salary,Birthday etc. We regret that only shortlisted applicants will be notified.

• Map out driving routes ahead of time to determine the most expedient trip
• · Pick up clients from the place and at the time they’ve requested
• · Collect payments and issue receipts
• · Assist clients with loading and unloading their luggage
• · Listen to traffic and weather reports to stay up-to-date on road conditions

• Map out driving routes ahead of time to determine the most expedient trip
• · Pick up clients from the place and at the time they’ve requested
• · Collect payments and issue receipts
• · Assist clients with loading and unloading their luggage
• · Listen to traffic and weather reports to stay up-to-date on road conditions

As a Project Manager at JPMorgan Chase within the Corporate & Investment Bank, Markets Technology, you will assist the global and relevant members of the Currencies & Emerging Markets (CEM) Technology Management team by collaborating with the relevant developer teams as well as other functional groups of the firm to manage or oversee a portfolio of projects as well as to maintain the requisite reporting and communications associated with the projects.

Job responsibilities

• Assists to manage technology projects, spanning multiple lines of business or have firm-wide implications. Scope includes projects initiation, requirements definition, implementation, as well as management of prioritization and delivery timelines

• Ensures the relevant risk and architecture requirements are in place; and managing the project budget and resources

• Collaborates with teammates and communicate with stakeholders across the firm to work toward the best possible outcome

Required qualifications, capabilities, and skills

• Bachelor’s degree in computer engineering or equivalent

• Minimum 5 years of experience required

• Proficiency in one or more business disciplines or functions

• Experience project managing multiple projects

• Knowledge of global and line of business project management standards and methods

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=d9ad7d1e64f894b2dbe21cd256b06bc8

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

We need a technology specialist (Developer) to join our in-house Information Security Services team in a long-term position. The successful candidate will design, develop, test, operate and support security technologies to enhance the security strength of our organization.

We are looking for a responsive and highly productive technology professional who is passionate in solving security challenges and embracing new technologies.

• Design and develop applications (backend API's or frontend)
• Develop integrations with other application/platforms to deliver solutions to our users
• Perform data anylyses on the existing data, based on our application security metrics
• Generate reports and create dashboards from the security metrics
• Identify new ways to provide insights and areas to drive outcomes based on the data gathered
• Build, integrate, test, and deliver solutions using a CI/CD pipeline
• Support other applications teams in the integration with security services provided

Requirements

• Bachelor’s degree in Computer Science, Engineering or equivalent
• Minimum 2 years of working experience developing web applications either for frontend or backend.
• Programming skills in at least one programming language: Python, JavaScript
• Hands on skills in data analysis and reporting using Pandas and Python
• Possess knowledge of information security principles, secure coding practices, and cryptography
• Possess technical knowledge in operation systems, networking, databases, private cloud and containers
• Mature and effective time-management skills.

People Skills:

• Be performance oriented; always try to excel past achievements.
• Able to work under pressure during critical situations.
• Able to work in collaborative manner with peers.

Communication Skills:

• Can communicate effectively with peers in discussions/meet.
• Be able to communicate technical information in simplified manner.
  

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements

Who we’re looking for

You will be part of the dynamic team that plans and ensures that UOB Contact Centre has the right number of resources, at the right time with the right skill sets driven by data and with the use of the right Workforce Management (WFM) tools.

What you’ll do

• Identifying opportunities for automation within the workforce management system.
• Developing, implementing, and maintaining automated workflows and processes to streamline scheduling, reporting, and other WFM tasks.
• Integrating automation tools and software with existing WFM systems and platforms.
• Collaborating with WFM and IT teams to ensure seamless automation implementation.
• Monitoring and fine-tuning automated processes to improve efficiency and accuracy.
• Troubleshooting and resolving issues related to WFM automation systems.
• Providing training and support to WFM staff on using automated tools effectively.
• Staying updated on industry best practices and emerging technologies to continuously enhance WFM automation.
• Monitoring employee activities and schedules in real-time to ensure compliance with planned work hours.
• Identifying and addressing deviations from scheduled activities, such as breaks, lunches, and tasks.
• Utilizing RTA software and tools to track and report on real-time adherence metrics.
• Communicating with supervisors and team leads to address deviations and make necessary adjustments.
• Analyzing historical and real-time data to identify trends and areas for improvement in adherence.
• Collaborating with WFM schedulers to make real-time schedule adjustments to meet service level goals.
• Providing feedback and coaching to employees regarding adherence and performance.
• Generating reports and performance metrics to evaluate and improve real-time adherence processes.
• Participating in the development and implementation of RTA strategies and policies.

The knowledge, experience, and qualifications you’ll need to succeed

• Significant experience in designing, implementing, and maintaining automation solutions in a WFM context. This could include experience with Robotic Process Automation (RPA), scripting, and workflow automation.
• A solid understanding of workforce management processes, including demand forecasting, scheduling, and performance analysis, is essential to identify areas where automation can be applied effectively.
• Proficiency in automation tools and technologies, such as Qlix sense, RPA platforms (e.g., UiPath, Automation Anywhere), scripting languages (e.g., Python, JavaScript), and workflow automation tools (e.g., Zapier, Microsoft Power Automate).
• Strong analytical skills to assess processes, identify automation opportunities, and measure the impact of automation on efficiency and accuracy.
• Effective communication skills to collaborate with various teams, explain automation solutions, and provide training to WFM staff.
• The ability to analyze complex problems and develop creative automation solutions to address them.
• Adaptability to new technologies and methodologies is crucial.
• Proven experience in real-time adherence monitoring, preferably in a contact center or service-oriented environment.
• Familiarity with WFM software and tools, including real-time monitoring and reporting modules, is essential.
• Strong data analysis skills to monitor real-time data streams, detect deviations from schedules, and make real-time adjustments.
• Effective communication skills to liaise with team leads, supervisors, and employees to address adherence issues and provide real-time guidance.
• The ability to make quick decisions and solve real-time scheduling and adherence challenges.
• RTA experts need to adapt to rapidly changing conditions and adjust schedules on the fly, so adaptability is a key trait.
• The role can be high-pressure, so the ability to handle stressful situations and maintain composure is important.
• Understanding of workforce management principles and practices, including scheduling and forecasting, is beneficial for context and decision-making.
• Real-time adherence requires a keen eye for detail to ensure that employees are following their schedules accurately.