Singlife is a leading homegrown financial services company offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

First announced in September 2020 and valued at S$3.2 billion, the merger of Aviva Singapore and Singlife was the largest insurance deal in Singapore then and created one of the largest homegrown financial services companies in the republic.

Key Appointments

• Technology Risk Officer, in the Tech Risk & Business Resilience Team.
• 2nd line technology risk management and governance for the Singlife Group of companies

Key Responsibilities

• Champion and advocate effective technology risk management, ensuring risks are understood and managed within the approved risk appetite by the responsible technology functions.
• Maintain the TRM Risk Framework and technology-related policies and standards in accordance with the relevant MAS Notices & Guidelines and industry best practices.
• Ensure all material technology and cyber security risks are properly identified for key technology projects and are managed in accordance with the Group’s risk framework.
• Conduct deep dive reviews of technology related processes, risks and controls, and provide recommendations to strengthen the risk-control environment.
• Develop/refresh the key risk indicators for effective monitoring of technology & cyber risk.
• Prepare the quarterly technology risk reports for the relevant risk committees
• Validate the effective remediation of open issues by action owners to support issue closure.
• Ensure compliance with all applicable tech-risk related laws and regulations relating to the above functional activities.

Purpose of the Role

• Support the ED, Tech Risk & Business Resilience Team to deliver on the annual risk plans.
• Ensure effective 2nd line oversight, review and challenge over Singlife Group’s technology risk domains such as technology & cyber risk, cloud risk, digital risk and third-party technology risk management.
• Ensure that the technology risk profile of the Group is managed within approved risk appetite.
• Provide technology risk advisory support to Business Units.

Key Decisions within the Role

• Systems – Governance, Risk and Compliance (GRC) System
• Know how / expertise – Risk management framework and regulatory requirements.

Team

• Part of Technology Risk Management team with six team members

Requirements:

Experience

• Overall 5 years of experiences in areas of technology governance, risk management, operational risk and control management.
• Good understanding of a broad range of technology domains, including Cloud computing.
• Industry experience from Financial Services, FinTech, InsurTech, Digital Payment, eCommerce would be preferred.
• Ability to multi-task assignments, prioritized workload with limited supervision and be resilience under pressure whilst delivering to deadlines.

Education

• Academic: Bachelor’s degree in Computer or Information Technology (Mandatory)
• Professional Certification(s): CISSP or CRISC, CISA or other recognised organization (Preferred)

Key Stakeholders:

External

• External auditors and local regulators

Internal

• Local policy and business standard owners, action owners and risk representatives (Line 1)
• Risk and control owners and their nominees for the Group Technology function as well as the business entity’s technology leads.
• Legal & Compliance functions
• Members of the wider Group Risk function.

If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.

Katzion

Katzion a GlobalLogic company, specialises in delivering CRM, retail and operational solutions exclusively for the Automotive industry; designing and deploying state of the art business solutions for OEM’s, auto retailers and automotive service providers.

The Role

The Project Coordinator will support the planning, execution, and delivery of IT projects, ensuring that they are completed on time, within scope, and on budget. This role will assist project managers and work closely with cross-functional teams to track project progress, manage schedules, and communicate updates to stakeholders. The ideal candidate is detail-oriented, an excellent communicator, and has a good understanding of IT project processes.

Our team is looking for a self-driven individual with a “get it done” mentality that has a passion for helping organisations solve complex business and technology problems.

Role Responsibilities:

● Support client projects through all phases of the project lifecycle (sales, planning, design, implementation, testing, deployment, and support)

● Assist project managers in planning, executing, and delivering IT projects.

● Coordinate tasks, schedules, and resource allocation as per project requirements.

● Maintain project documentation, including plans, status reports, budgets, and schedules.

● Monitor project timelines and milestones to ensure adherence to deadlines.

● Update and maintain project tracking tools as per the organisation standards and guidelines.

● Communicate regularly with team members to keep project milestones on track.

● Assist in identifying project risks and provide support in developing risk mitigation plans. Know when to escalate, and understand key decisions & impacts both on the customer and the project team

● Document and follow up on risk management action items to minimize impacts on the project schedule.

● Act as a liaison between project teams, IT teams, and other departments to ensure clear communication.

● Prepare and deliver project status reports, presentations, and updates to stakeholders.

● Regular project status meetings with customers showcasing project burn and status reports.

● Ensure delivery per SOW, identify deviations from requirements and assumptions and raise change orders as needed.

● Manage post project feedback and retrospective sessions as well as the collection of CSAT scores from the customer

About you

● Curious and innovative mindset

● Excellent communicator

● 1-3 years of experience of project co-ordination

● 3 to 5 years of Salesforce-based Business Analysis experience including Sales Cloud, Service Cloud, Communities, and Integrations.

● Strong organizational and multitasking abilities with attention to detail.

● Proficiency in project management software (e.g., JIRA, MS Project) and Microsoft Office Suite.

● Adept at managing client expectations, leading development teams, and maintaining scope according to defined requirements.

● Excellent client-facing written and verbal communication skills

● Ability to work collaboratively in a fast-paced environment.

● Adaptability to changing project requirements and timelines.

● Problem-solving mindset with proactive approach to identifying and resolving issues.

Advantageous

· Experience in Salesforce projects

· One or more certifications in Salesforce.

No Recruiters please.

· Responsible for achieving the stipulated sales target set by company.

· Formulate offline sales strategy, develop, and organize the implementation of a comprehensive sales plan, lead the team to translate the plan into sales results.

· Actively seek out new sales opportunities by identifying and targeting potential customers in the enterprise software market, with a preference for those needing Edutech and Office Automation (OA) systems solution.

· Stay informed about software industry trends, competitive services, and market conditions.

· Create and deliver persuasive sales presentations and proposals to potential customers.

· Build and maintain strong relationships with existing/new clients to understand their evolving needs, address concerns, and ensure client satisfaction.

Job Requirements:

· Degree or above in Marketing, Business Administration or related

· Preferred qualifications include 5 years or more of B2B software sales experience, with a proven track record of meeting or surpassing sales targets. Prior sales experience in the Edutech and OA office software industry is desirable.

· Excellent communication and interpersonal skills.

· Ability to work independently and as part of a team.

· Must maintain high professional and technical knowledge standard.

· Fluency in English and Chinese to interactions with Mandarin-speaking clients or staff at the China branch.

Key Responsibilities:

1. Research and Development:Conduct in-depth research on emerging IoT protocols, connectivity solutions, and network infrastructure technologies.
   Design, prototype, and test new networking solutions to optimize IoT device connectivity, reliability, and energy efficiency.
   
2. Network Design and Prototyping:Develop, simulate, and test scalable network architecture for IoT environments, including wireless sensor networks
   Work on integrating IoT-specific protocols and standards within network infrastructure to ensure interoperability and security.
   
3. Testing and Validation:Implement rigorous testing and validation processes for IoT network systems, assessing performance, security, latency, and energy consumption.
   Use simulation tools to evaluate network performance and analyze results to improve network efficiency and reliability.
   
4. Collaboration and Integration:Partner with cross-functional teams, including Product Development, Data Analytics, and Security, to ensure network solutions meet product and market requirements.
   Collaborate with external vendors, industry partners, and standards organizations to remain at the forefront of IoT network innovations.
   
5. Documentation and Technical Reporting:Document R&D findings, technical specifications, and project outcomes.
   Present updates to stakeholders, highlighting advancements and technical insights to support product development.
   
6. Problem Solving and Innovation:Diagnose and troubleshoot network issues in IoT devices and propose innovative solutions to enhance system performance and robustness.
   Continuously assess industry trends to identify new opportunities and optimize network architecture for IoT scalability.
   

Qualifications:

• Education: Bachelor’s or Master’s degree in Electrical Engineering, Telecommunications, Computer Science, or a related field.
• Experience: 3+ years of experience in network infrastructure, IoT, or relevant R&D roles.
• Technical Skills: Strong foundation in network protocols
  Experience with IoT connectivity standards
  Hands-on experience with IoT devices, wireless networks, and edge computing.
  Familiarity with cloud IoT platforms and network simulation tools.
• Analytical Skills: Strong problem-solving skills for optimizing IoT network performance and security.
• Soft Skills: Excellent communication and team collaboration abilities; able to explain complex technical concepts to diverse audiences.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to **[email protected]** or please click on “Apply” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

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Creation Consulting HR Pte Ltd

EA License No: 24S2187

Nomura Overview

Nomura is a global financial services group with an integrated network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Wholesale (Global Markets and Investment Banking), and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com

Department Overview

Nomura's IT department provides technology solutions to support the company's business activities. The team works closely with senior leadership, business units, and stakeholders to develop and implement effective IT strategies, providing guidance on technology selection and implementation while ensuring system reliability, security, and scalability. Nomura's IT team specializes in software development, infrastructure management, cybersecurity, and data analytics and is known for providing exceptional service to clients. With a strong track record and commitment to innovation and global reach, Nomura's IT department is well-positioned to continue driving growth and success in the financial industry.

Responsibilities Include:

• Liaise and communicate with global teams to support firm wide IT initiatives.
• Provide technical support to all users in the region.
• Ensure undisrupted system function (network and applications) and availability at all times.
• Maintain and monitor system and server capability health
• Upkeep IT documentation with regular and timely updates, including and not limited to,

1. Inventory list of software/hardware/license
2. Change management
3. List of user access right for global and local system
4. Account creation/deletion
5. Incident summary report for all Asia offices
6. Daily operational report for all Asia offices
7. Maintenance of secondary office site, system platform and system setup.
8. All other technical support scope of responsibilities not listed and any ad-hoc project assignment.

Desired Skills & Experience:

• 10+ years of infrastructure IT and strong project management experience
• Be familiar with global network and business operation applications (e.g. CR-IMS, XENOS, TSTAR/GX, BBH Infomediary, Salesforce, Bloomberg, FACTSET) and to resolve encountered issues without delay, to minimize disruption to operation and business impact.
• Experience in designing / implementation of system infrastructure on Amazon AWS Cloud
• Business level Japanese language proficiency required to liaise with stakeholders in Head Office.

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

Nomura is an Equal Opportunity Employer

Windows Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Windows Engineer to manage windows infrastructure and operational support for Windows servers.

Responsibilities:

- Ensure system currency for Windows servers are up to GIS standards

- Ensure ancillary patches (Microsoft Office. Java, Adobe related products) for Windows servers are up to GIS standards

- Patching on all APAC Windows servers

- Ensure that there are no overdue vulnerabilities in the patching report

- Forecast the upcoming vulnerabilities, Plan the Patching cycle, send AO comm’s and raise paper works

Requirements:

- Working track record in patching and recovering Windows servers and ancillary patches

- Familiar with ITIL framework

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- 12-month renewable contract with 2 months' notice period.

Key Responsibilities:

1. Project Planning and ExecutionDevelop comprehensive project plans, setting milestones, deadlines, and resource requirements.
   Lead the execution of projects, ensuring alignment with business goals, quality standards, and timelines.
   Monitor and report project progress, adjusting plans as necessary to meet changing requirements.
   
2. Stakeholder ManagementAct as the main point of contact for project stakeholders, maintaining transparent and consistent communication.
   Facilitate discussions to identify project needs, risks, and opportunities, and ensure that stakeholders are informed of project status and any issues.
   Promote a collaborative approach with internal and external teams to align goals and expectations.
   
3. Risk ManagementIdentify and evaluate potential risks throughout the project lifecycle.
   Develop and implement risk mitigation strategies, ensuring projects remain on track and within scope.
   Proactively manage any issues or conflicts, leveraging problem-solving skills to maintain project momentum.
   
4. Resource CoordinationCoordinate with HR, finance, and operations to allocate resources and budget efficiently.
   Manage project budgets to ensure all deliverables are met within allocated financial resources.
   Foster a supportive environment where team members can contribute effectively and reach their potential.
   
5. Continuous ImprovementDrive continuous improvement initiatives by analyzing project performance and feedback.
   Implement best practices and innovative approaches to optimize project outcomes.
   Encourage a culture of learning and development within the team, supporting professional growth.
   

Qualifications:

• Bachelor’s degree in Project Management, Business, or a related field.
• 5+ years of project management experience in a technology-focused industry.
• Proficiency in project management tools (e.g., MS Project, Asana, Jira).
• Strong knowledge of project management methodologies (Agile, Scrum, Waterfall).
• Excellent leadership, problem-solving, and interpersonal skills.

Job Summary: The Product Director is a senior leadership role responsible for shaping and executing the product strategy of an organization. This position plays a pivotal role in defining, planning, and overseeing the development of products that meet customer needs, drive business growth, and align with the company's strategic goals. The Product Director typically reports to the Chief Product Officer or another executive leader.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the company's overall objectives.
Define and communicate product goals, key performance indicators (KPIs), and success metrics.

2. Market Research:Conduct market research to understand customer needs, market trends, and competitive landscapes.
Use insights to inform product development and enhancement decisions.

3. Product Roadmap:Create and manage a comprehensive product roadmap outlining short-term and long-term development plans.
Prioritize features and enhancements based on customer feedback, business value, and market dynamics.

4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document detailed product requirements.
Create clear product specifications, user stories, and acceptance criteria.

5. Product Development:Work closely with engineering, design, and other teams to oversee the product development process.
Ensure that the product is developed on time, within scope, and meets quality standards.

6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
Validate design decisions based on user feedback and usability testing.

7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
Address and prioritize issues and defects.

8. Product Launch:Plan and execute product launches, coordinating marketing, sales, and support efforts.
Monitor product performance and gather user feedback after launch.

9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions for product improvements.
Continuously monitor KPIs and adapt the product strategy as necessary.

10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
Provide regular updates on product progress and outcomes.

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.

2. Experience: A minimum of 5-8 years of experience in product management, with a proven track record of successful product launches and improvements, is typically required.

3. Market Knowledge: Strong understanding of the market, target audience, and industry trends relevant to the product.

4. Technical Knowledge: Familiarity with technology, development processes, and product management tools (e.g., Jira, Trello).

5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the product.

6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.

7. Problem-Solving: Strong analytical and problem-solving abilities to address product challenges and make strategic decisions.

8. Leadership: Effective leadership and project management skills to guide the product development process.

9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric product design.

10. Adaptability: The ability to adapt to changing market conditions and evolving product requirements.

The Product Director is instrumental in driving the success of the organization's products, from concept to launch and beyond. They are responsible for shaping the product strategy, overseeing development, and optimizing performance to meet business objectives and customer satisfaction.

Responsibilities

● This position will oversee SEA and MENA operations

● Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

● Identify and manage initiatives to improve operational processes and reduce operational risks.

● Monitor operational and risk metrics and escalate potential issues or anomalies

● Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

● Work effectively with cross-functional teams within Operations as well as Marketing.

● Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

● Troubleshoot and solve ad-hoc issues in a timely manner

● Manage the full lifecycle of operations from strategy to implementation.

Requirements:

● At least 2 year of experience in blockchain industry

● At least 5 years of experience in Fintech,reputable internet companies, Operations and/or partner management

● 3 years of management experience

● Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

● Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

● Strong commercial and operational acumen and critical problem solving skills

● Experience in trading operations and asset custody

● Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

● Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

● Experience in and understanding of blockchain trading business a plus

Working at XT

● Do something meaningful; Be a part of the future of finance technology

● Fast moving, challenging and unique business problems

● International work environment and flat organisation

● Great career development opportunities in a growing company

Job Description & Requirements

Responsibilities

• Ensure the successful implementation of the business strategy, responsibilities, services and deliverables
• Monitor programme reporting and assist the team in reporting to senior management and stakeholders
• Establish frameworks and standards for programme and project management manage and compile programme related financial and KPI information oversee project costs and ensure finances are well managed
• Provide and maintain a capacity planning and resource tracking service across the programme
• Planned track financial reporting whilst ensuring that the programme and projects adhere to the agreed budget
• Ensure cross-programme dependencies are managed and the dependency log is accurately maintained
• Coordinate project closure to distil good practice and ensure lessons learned are logged
• Build cohesion within the team and motivate team to produce quality work
• Define and embed project control and governance
• Provide Project planning, milestone management, scope management, resource forecasting
• Financial Management; change management across the project portfolio
• Prepare regular status reporting for the engagement leadership

Requirements:

• Proven track record for planning, executing, controlling and closing projects
• Experience of managing the complete lifecycle of a project with teams of 5 to 25 people
• Experience of project management using AGILE methodology (or equivalent) for medium to large sized projects
• Strong skills in creating and maintaining project and programme plans, including risks, actions, issues, dependencies
• Highly efficient in resource planning and tasks assignment
• Knowledge of benefits and dependency mapping, risk management and resource planning
• Highly proficient IT skills in Word, Excel, PowerPoint, and MS project
• Excellent written/oral communication skills for reports and presentations.
• Diplomatic ability to influence others at all levels of the business
• Strong and demonstrated ability to build lasting relationships with key stakeholders
• Ability to competently mediate disagreements and negotiate agreeable resolutions
• Experience of Programme and project level financial management
• Experience of defining and delivering benefits realisation for projects and programme

Job Summary:

The Digital Product Manager is a key role responsible for the strategy, development, and management of digital products or services. This position plays a central role in defining the product vision, leading cross-functional teams, and ensuring that digital products meet user needs, business objectives, and market demands.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals.
   Define product goals, key performance indicators (KPIs), and success metrics.
   
2. Market Research:Conduct market research to understand customer needs, competitive landscapes, and emerging industry trends.
   Use insights to inform product development and enhancement decisions.
   
3. Product Roadmap:Create and manage a product roadmap outlining the short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market dynamics.
   
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document detailed product requirements.
   Create clear product specifications, user stories, and acceptance criteria.
   
5. Agile Development:Work closely with development teams, following agile methodologies, to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
   
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
   
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
   
8. Product Launch:Plan and execute product launches, coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
   
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions for product improvements.
   Continuously monitor KPIs and adapt the product strategy as necessary.
   
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.
    

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of digital product management experience, with a proven track record of successful product launches and improvements, is typically required.
3. Market Knowledge: Strong understanding of the digital market, target audience, and industry trends.
4. Technical Knowledge: Familiarity with technology, development processes, and digital product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the digital product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address digital product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the digital product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric digital product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving digital product requirements.

The Digital Product Manager is instrumental in driving the success of digital products, from concept to launch and beyond. They are responsible for defining the product strategy, overseeing development, and optimizing performance to meet business objectives and user satisfaction.

Responsibilities:

· Develop, maintain and administer tools which will automate operational activities and improve engineering productivity

· Proposing and driving architecture improvements, recommending process improvements

· Find solutions to production issues after root cause analysis

· Automate continuous delivery and on-demand capacity management solutions

· Developing configuration and infrastructure solutions for internal deployments

· Updating, tracking and resolving technical issues

· Evaluate new technology options and vendor products. Ensuring critical system security through the use of best in class security solutions

Requirements:

· 7+ years of technical experience in a similar role architecting and supporting large scale production systems

· Experienced with cloud services such as AWS and GCP

· Experience in large-scaled distributed environments

· Demonstrated robust programming skill in Python, Go, or similar

· Experience with tools such as Saltstack, Terraform, Ansible, Docker, etc

· Proficiency with Linux

· Bachelor's degree in a technical field

Job Summary: The Product Manager is a key role in product development and management responsible for defining, planning, and executing the product strategy. They serve as the bridge between the development team and various stakeholders to ensure that the product meets customer needs, achieves business objectives, and remains competitive in the market.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals and objectives.
   Define product goals, key performance indicators (KPIs), and success metrics.
   
2. Market Research:Conduct market research to identify customer needs, market trends, and competitive landscape.
   Use insights to inform product development and enhancement decisions.
   
3. Product Roadmap:Create and manage a product roadmap that outlines the product's short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market trends.
   
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document product requirements.
   Create detailed product specifications, user stories, and acceptance criteria.
   
5. Product Development:Work closely with engineering, design, and other teams to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
   
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
   
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
   
8. Product Launch:Plan and execute product launches, including coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
   
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions.
   Continuously monitor KPIs and adapt the product strategy as needed.
   
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.
    

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of product management experience, with a track record of successful product launches and improvements, is usually required.
3. Market Knowledge: Strong understanding of the market, target audience, and industry trends in which the product operates.
4. Technical Knowledge: Familiarity with technology, development processes, and product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving product requirements.

The Product Manager plays a critical role in driving the success of a product, from concept to launch and beyond. They are responsible for aligning the product with market needs, ensuring its development, and optimizing its performance to meet business objectives and customer satisfaction.

Company Introduction
PayerMax is the world’s leading omni-method global payment solution, with over 530+ payment methods over 80 continents focused on empowering the #borderlessgrowth of the world’s top-grossing digital merchants in developing markets.

Over the years, PayerMax has covered local mainstream payment methods in emerging markets such as Southeast Asia, South Asia, the Middle East and Latin America, etc. We have also set up local offices to gain insights into local government and taxation laws and policies, and escort companies in compliance while expanding their business overseas.

Team Introduction

The Global Partnership team of Payermax provides payment channel solutions – which includes acquiring channel/bank partners to support payment collections, disbursements, payment method management, foreign exchange conversion, reconciliation, and so on to ensure that our merchants/customers have a smooth and secure payment experience on via Payermax platform.

Responsibilities

This role is responsible for developing and managing strategic global and regional channel/bank partnerships to achieve best-in-class payment solutions and acquiring potential partners in the fintech space to drive the company’s revenue. The ideal candidate should have a strong background in the payments industry, excellent relationship management skills, and a proven track record of driving results through strategic collaborations.

• Build and maintain strong relationships with key global and regional partners, ensuring continuous alignment and collaboration;
• Identify and evaluate potential strategic partners to enhance global payment capabilities;
• Develop and execute partnership strategies that align with the company’s objectives and growth plans;
• Negotiate and finalize partnership agreements to ensure mutually beneficial outcomes;
• Monitor and analyse payment performance metrics to ensure optimal outcomes;
• Work closely with internal teams (e.g., Product, Legal, Finance, Compliance) to integrate channel/bank partner solutions and enhance payment processes;
• Acquire key partners in the fintech space to leverage the network and capabilities from each other
• Staying up-to-date with industry trends, market developments, and competitive landscape in the global payments space;
• Conducting market research to identify emerging opportunities and potential threats to the business;
• Provide insights and recommendations to the leadership team based on market analysis and partner feedback;

Qualifications

• Bachelor’s degree in Business, Finance or a related field. Advanced degree is a plus
• 3-5 years of experience in partnership management and development, or strategic roles within the international payments industry
• Solid understanding of internal/external operation of cross-border payment business particularly in emerging markets
• Excellent communication and interpersonal skills
• Very fluent in both English and Chinese (Presenting, reading and writing) to work with Mandarin-speaking clients from Greater China Region.
• Ability to analyse data and make data-driven decisions
• Proven ability to manage multiple partnerships and projects simultaneously
• Strategic thinker with a results-oriented mindset
• Knowledge of global payment systems, regulatory requirements, and industry best practices
• Strong negotiation and contract management skills.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Human Resource (HR) Manager to handle our HR operations and act as a strategic partner to the business units, providing expert advice on HR matters and aligning HR practices with the organization's strategic objectives.

Key Responsibilities:

Strategic Partnership:

• Partner with business leaders to understand business goals and challenges, providing HR solutions that align with business strategies.
• Develop and implement HR strategies and initiatives that support the business objectives and drive organizational success.

Employee Relations:

• Act as a point of contact for employees on HR-related issues, addressing concerns and resolving conflicts.
• Promote a positive work environment and foster employee engagement through various initiatives.

Change Management:

• Support organizational change initiatives by providing guidance on change management practices and communication strategies.
• Ensure smooth transitions during restructuring or reorganization processes.

Learning and Development

• Identify training needs and collaborate with learning and development teams to deliver relevant programs.
• Facilitate leadership development and succession planning to build a strong talent pipeline.

Compliance and Policies:

• Ensure compliance with local employment laws and regulations.
• Develop and update HR policies and procedures to ensure they meet legal requirements and best practices.

Data and Analytics:

• Utilize HR metrics and data analytics to provide insights and recommendations for improving HR practices and business performance.
• Prepare and present reports on HR-related metrics to senior management.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or related field. A Master's degree or HR certification (e.g., SHRM-SCP, CIPD) is a plus.
• Proven experience as an HR Manager / Business Partner or similar role, with a good understanding of HR best practices and business acumen.
• Strong knowledge of Singaporean employment laws and regulations.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to build and maintain strong relationships with stakeholders at all levels.
• Proficient in HRIS systems and MS Office Suite.

What if we didn’t focus on who you are now, but who you could become?

Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skillsets you need to stay relevant today and in the future – all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond.

The exceptional EY experience. It's yours to build.

Technology Consulting Associate, Singapore

The opportunity: your next adventure awaits

At EY, your Consulting career is truly yours to build. We provide the scale, the technology, the teams, the challenges, the learning and the relationships for you to personalize and evolve your career.

You’ll have the support to forge your own transformational career path, uniquely tailored to your interests and skillset – taking your Consulting career where you want to go.

You’ll develop future-focused skills and capabilities with formal learning and professional experiences that will equip you to become a leading transformation consultant. You’ll gain deep experience across industries and sectors through our solutions-led go-to-market approach.

Our strategic focus on collaboration will offer you opportunities to grow and progress in different ways. As we work more collaboratively and in multi-disciplinary and globally integrated teams, you’ll have more opportunities to learn from colleagues, expand your perspective and get involved with different work.

Technology Consulting

· Cybersecurity

· Data & Artificial Intelligence

· Digital Engineering

· Platforms (SAP)

· Tech Solutions Delivery (Tech Transformation)

What we look for

· You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.

· You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.

· You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

· A degree in one of the following: Accountancy, Business, Business Analytics, Computer Science, Computing, Computer Engineering, Cybersecurity, Data & Analytics, Data Science, Engineering, Information Technology, Information Security, Mathematics, Statistics or equivalent

· Strong written, verbal communication and presentation skills

· Interest in designing, developing and integrating business operations and technology

What’s in it for you

· Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.

· Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds — both professionally and culturally.

· Bring out the best in yourself with continuous investment in your personal well-being and career development.

· Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society – building a better working world, together.

What you can expect

· Only shortlisted candidates will be contacted

If you can demonstrate that you meet the criteria above, apply now.

Please note that for your application to be considered, you are required to upload the following documents together with your online application:-

• Detailed resume

• Highest academic certification and transcripts

To learn more about careers in EY, please visit Careers at EY or connect with us on social media (Facebook or Instagram) to hear from our people about their EY careers.

Job Description:

We are seeking an experienced Chief Technology Officer (CTO) to lead our company's technology strategy and direction (for BU). The ideal candidate should have a strong technical background in big data and artificial intelligence, and excellent communication skills in Chinese. As the CTO, you will be responsible for managing the technology team, developing the technology roadmap, and driving technological innovation and growth within the company.

Responsibilities:

Develop and execute the company's technology strategy in alignment with business goals.
Lead and manage the technology team, optimizing team structure and improving operational efficiency.
Evaluate and implement cutting-edge technologies such as big data and artificial intelligence to propel the company's technological advancements and innovation.
Guide the design of technical architecture for product development and service projects, ensuring high-quality technical solutions.
Collaborate with other executives to ensure effective integration of technology and business.
Manage technical risks and ensure projects are delivered on time, within budget, and securely.
Participate in major company decisions, providing expert technical advice and support.
Conduct industry trend analysis to maintain the company's competitive edge in technology.
Qualifications:

Bachelor’s degree or above in Computer Science, Engineering, or related fields; Master’s or Ph.D. preferred.
Over 8 years of experience in leading technical teams with at least 3 years in a CTO or similar senior technical management role.
Deep understanding and extensive hands-on experience in big data and artificial intelligence.
Familiarity with a wide array of cutting-edge technologies and their applications, coupled with visionary and innovative thinking.
Exceptional project management skills with the ability to drive cross-departmental collaboration effectively.
Excellent communication skills in Chinese and a strong team player.
Entrepreneurial spirit with the ability to work in a fast-paced, high-pressure environment.

Astek has an opening for the role of Network Operation Lead.

In this role, you will be overseeing the network operations/ops, as well as being involved in the technical aspects.

We are looking for someone who are efficient both technically and operationally. You must have experience managing a team and doing Network Ops.

Responsibilities:

• Oversee network infrastructure across Asia, ensuring its design, security, optimization, and reliability.
• Develop and implement network security strategies in collaboration with security teams to protect critical assets.
• Manage network inventories, ensuring the readiness and maintenance of critical equipment.
• Maintain detailed network documentation, change management procedures, and disaster recovery plans.
• Lead network troubleshooting efforts, mentoring peers, and conducting root cause analysis of complex issues.
• Architect and oversee deployment of enterprise-level network devices, including firewalls, switches, and wireless access points.
• Serve as the network point of contact for shared offices or new entities joining shared office spaces.
• Analyze network traffic and performance to identify and address bottlenecks or security risks.
• Manage on-site operations at the Singapore Telco Node on behalf of the central team.
• Lead network-related projects for the Singapore Telco Node, working with vendors and central teams for successful implementation.
• Ensure regional adherence to central network standards.
• Identify and escalate any new network topics or deviations from standards to the central team.
• Oversee troubleshooting efforts across multiple telco nodes, with a focus on Singapore but potentially extending to other regions.

Requirements:

• Strong communication and collaboration skills, capable of engaging with both technical and non-technical audiences.
• 10+ years of network administration experience, with leadership or mentorship responsibilities.
• Expert knowledge of network protocols (TCP/IP, BGP, OSPF), network security, and firewall technologies (e.g., Cisco, Huawei, Meraki MX/MS, FortiGate, Palo Alto Networks).
• Excellent troubleshooting and analytical abilities to resolve complex network issues quickly.
• Experience in a multinational environment, working with diverse teams across various functions.
• Customer-focused with a problem-solving mindset, dedicated to continuous service improvement.
• Skilled in managing multiple projects, prioritizing tasks, and delivering results in a fast-paced setting.
• Capable of leading high-priority network incidents (P1/P2) to resolution.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Windows Engineer skilled in patching, scripting and Bladelogic, to support our client in Singapore which is a top global investment bank.

Key Responsibilities:

• Ensure system currency for Windows servers are up to GIS standards. No past due in currency report.
• Ensure ancillary patches (Microsoft Office. Java, Adobe related products) for Windows servers are up to GIS standards
• Transit currency works for legacy Windows servers to Global Patching and Currency Team
• Provide weekend change and ad-hoc operational support for Windows servers
• Other projects and tasks as required
• Patching on all APAC Windows servers
• Ensure that there are no overdue vulnerabilities in the patching report – Monthly / Bi-weekly
• Forecast the upcoming vulnerabilities, Plan the Patching cycle, send AO comm’s and raise paper works
• Transition / offload work to the global team
• On-board the low touch servers to automation

Job Requirements:

• In depth working technical knowledge in applying patches and recovering Windows servers
• In depth working technical knowledge in applying ancillary patches
• Good working experience in BladeLogic for Windows
• Good working experience in scripting like PowerShell
• ITIL and basic understanding of technologies
• B.S. degree in Computer Science, Engineering or equivalent preferred
• Added advantage with Microsoft Certified Professional
• Strong analytical and leadership skills
• Require to work on weekends

3 Key must-have:

• In depth working technological knowledge in applying patches and recovering Windows servers and in applying ancillary patches
• ITIL and basic understanding of technologies
• Good working experience in BlageLogic for Windows and scripting like PowerShell

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Scrum Master / Product Owner to support our client in Singapore which is a top global investment bank.

Responsibilities:

• Define, prioritize, and execute the product roadmap, ensuring alignment with business goals for front-office Equities technology.
• Act as Scrum Master, facilitating agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives.
• Engage with front-office traders, portfolio managers, and stakeholders to gather requirements, provide updates, and align on deliverables.
• Translate business requirements into technical specifications and manage the product backlog to ensure development readiness.
• Collaborate with cross-functional teams, including Development, QA, and DevOps, to ensure high-quality, timely delivery.
• Drive continuous improvement, promoting transparency, accountability, and efficiency within agile teams.
• Ensure compliance with regulatory standards and manage risks related to equities application development.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, Finance, or a related field.
• Minimum 3-4 years as a Scrum Master or Product Manager, with specific experience in trading applications within an investment banking environment.
• Knowledge of equities trading workflows and front-office technology systems will be an advantage
• Proficiency in Agile methodologies and tools (e.g., Jira, Confluence).
• Familiarity with Equities applications, trading platforms, and regulatory requirements will be an advantage
• Knowledge of Unix/Linux, FIX protocol, messaging systems (e.g., Solace), and data analytics platforms will be an advantage
• Certified Scrum Master (CSM) or equivalent agile certification preferred.

We are seeking a Talent Acquisition Specialist with web3 recruitment experience to help us attract and select top talent. The ideal candidate should be proficient in using LinkedIn, BOSS, and other popular recruitment platforms, with the ability to effectively communicate and collaborate with candidates and internal teams from different countries and cultural backgrounds.

Responsibilities:

• Outreach and engagement with potential candidates through emails, social media, or phone calls to gauge their interest in open positions and to inform them about job opportunities·
• Conduct initial communications with candidates to understand their background, skills, and career goals.
• Evaluate and screen candidate resumes, arrange interviews, and manage the entire recruitment process.
• Maintain and manage the talent pool, ensuring efficient candidate tracking and management.
• Excute general HR duties include but not limited to: collect employees’ document, conduct reference check, employee’s feedback talk etc.
• Own and drive innovative sourcing strategies, initiate new projects and/or optimize current processes to improve recruiting process and efficiency (e.g: Support market research and talent mapping initiatives).
• Ensuring a great candidate experience and advocating the company as a great place to work for all candidates.
• Create and share company job postings and branding content (such as simple posts and videos) on social media and community platforms to attract potential candidates.
• Promote company culture and enhance employer branding within the industry.

Requirements

• Must able to work in Singapore or Malaysia.
• 1-2 years of recruitment experience in the Web3 industry.
• Proven experience with research/sourcing tools (ie. Boss, LinkedIn and other alternative sourcing techniques)
• Strong understanding of the web3 industry and its hiring landscape.
• Ability to adapt to cross-regional and cross-cultural work patterns. Great teamwork spirit, strong communication skills, and fast-learning ability.
• Experience in employer branding through social media and community platforms will be a plus

Bitget is one of the world’s leading digital assets ecosystems. With over 20 million registered-users, Bitget has one of the most comprehensive suites of block-chain products and services available via bitget.com.

Our mission is to support the growth of the digital assets industry and we believe it represents the future of finance. What we do empowers the future of finance by ensuring secure, efficient and smart digital transactions.

We are one of the fastest growing companies in the digital assets sector. If you are looking for cutting-edge work, where you will have opportunities to develop your career among peers who are experts in their field, and you believe in the future of crypto currency, then look no further than Bitget!

Job Responsibilities

• Coordinate and execute procurement plans to support the operational goals of the substation.
• Conduct regular market research to identify and evaluate potential suppliers, and stay informed about market prices and trends.
• Select, review, and manage supplier relationships, maintain long-term partnerships, and resolve supplier issues.
• Negotiate contract terms with suppliers to ensure reasonable procurement costs and that contracts align with the company’s interests.
• Monitor procurement budgets, control costs, and propose cost-saving suggestions.
• Optimize procurement processes and operations to enhance work and procurement efficiency.

Job Requirements

• 3-5 years of relevant work experience (candidates with a background in blockchain technology or related industries are preferred).
• Exceptional communication, coordination, and negotiation skills, with the ability to secure the best agreements with suppliers.
• Strong sense of responsibility, with keen attention to detail to ensure high-quality work results.
• Ability to perform market and data analysis to make accurate decisions.
• Excellent organizational and time management skills, capable of efficiently handling multiple tasks.
• Proficiency in both Chinese and English, with strong skills in office software (such as Excel, Word).

Why Bitget?

• Bitget is the world’s leading crypto-exchange for copy trading and is one of the world’s largest and most-respected exchanges.
• We believe that crypto is here to stay and we are just getting started.
• We are growing and we are looking for world-class ambitious talent to help us continue this journey.
• Blockchain technology and digital assets has the potential to change finance in a way no other technology can - be part of it!
• We offer cutting-edge work with lots of responsibility within a supportive and highly regarded team.
• We are a global company and we have over 20 million users around the world who trust us.
• We offer competitive salary and benefits. We also offer learning and development programmes.

If you are ambitious and believe that digital assets could be the next financial and technological revolution, join us and grow with us!

Job Description:

As the Growth Head for South Africa, you will be responsible for the overall operations of Bitget in the South African market, including business development, marketing, team management, channel operations, and financial performance. You will drive user acquisition and trading volume growth by developing and executing effective growth strategies, and represent Bitget in local industry events and community building.

Responsibilities:

• Develop and execute a business growth strategy, including user acquisition, user retention, and trading volume growth.
• Lead local marketing activities, including brand promotion, social media marketing, and partnership development.
• Expand and manage various marketing channels, including social media, community forums, KOL cooperation, and others, to increase brand exposure and user conversion.
• Build, motivate, and develop a high-performing team, recruiting and nurturing local talent.
• Oversee budget management, P&L analysis, and ensure the achievement of set financial targets.
• Develop a deep understanding of the South African cryptocurrency market, understand user needs, and adjust strategies based on market changes.
• Represent Bitget in local industry events and build strong relationships with regulators, partners, and the community.
• Manage the day-to-day operations of the exchange website, including content updates, event planning, and traffic analysis.

Requirements:

• Bachelor's degree or above in marketing, finance, computer science or related fields.
• 5+ years of experience in the internet industry, with at least 2 years of experience in the cryptocurrency industry or fintech company.
• Strong business development, marketing, and team management skills.
• Deep understanding of the South African market, familiar with local culture, laws, regulations, and business environment.
• Excellent communication, leadership, and data analysis skills.
• Fluent in Madarian & English in order to align with Chinese speaking colleagues.
• Strong interest in blockchain technology and digital assets.

Plus:

• Rich experience in overseas market expansion.
• Extensive network of contacts in South Africa.
• Strong product thinking and user operation capabilities.

Job Summary:

The Legal Support Specialist provides administrative and clerical support to the legal department, ensuring the smooth and efficient functioning of all legal operations. This role involves assisting legal professionals with case management, document preparation, and research, while maintaining high levels of confidentiality and attention to detail.

Key Responsibilities:

Administrative Support:

· Assist with the preparation and filing of legal documents, including contracts, agreements, pleadings, and corporate filings.

· Organize and maintain both physical and electronic legal files, ensuring all documents are up to date and easily accessible.

· Coordinate with internal departments to gather information and documentation required for legal matters.

Case Management:

· Track case status and court dates, ensuring deadlines are met.

· Maintain calendars for legal proceedings, meetings, and hearings.

· Assist in managing legal case files, including case opening and closing procedures.

Document Preparation:

· Draft, proofread, and format legal documents, including correspondence, reports, and contracts.

· Conduct initial review of legal agreements and flag issues for legal counsel’s attention.

Legal Research:

· Conduct legal research on relevant laws, regulations, and precedents as needed.

· Summarize legal findings for internal use.

Client and Vendor Communication:

· Handle routine communication with clients, vendors, and external counsel under supervision.

· Respond to inquiries and requests for information with professionalism and confidentiality.

Compliance Support:

· Assist in monitoring compliance with legal regulations and internal policies.

· Support the legal team in internal audits and regulatory matters.

General Duties:

· Assist in maintaining the legal department’s databases and records management systems.

· Perform other clerical duties such as scheduling meetings, answering phone calls, and processing legal invoices.

Qualifications:

· Bachelor's degree or diploma in legal studies, law, or related field preferred.

· Paralegal certification or relevant training is a plus.

· Minimum of 2 years of experience in a legal support or paralegal role.

· Experience in corporate law, litigation, or contracts administration is desirable.

· Strong understanding of legal terminology and document management.

· Excellent organizational skills and attention to detail.

· Proficiency with legal research tools and databases.

· Familiarity with case management software and Microsoft Office Suite.

· Ability to prioritize tasks, manage time effectively, and work under deadlines.

· Strong communication skills, both verbal and written.

· Ability to handle sensitive information with discretion and confidentiality.

Hospitality Technology and Processes Executive

About us:

Heritage Collection is a homegrown boutique hotel management group which started in 2011. Living up to our namesake, we are dedicated to preserving Singapore’s rich history and culture by making our heritage districts relevant for future generations. For us, relevance is achieved by a pragmatic balance of heritage conservation and innovation.

About this role:

We are seeking a highly motivated Hospitality Technology and Processes Executive to join our team. You do not need to have a background in hospitality but you must at least be interested to learn about the industry. The ideal candidate is someone who is interested in innovation and using technology to help our hotel deliver exceptional guest experiences. If you are a forward-thinker, detail-oriented, and thrive in a fast-paced environment, we want to hear from you!

Your Key Responsibilities:

- Assess, optimize, and implement technology solutions to enhance the guest experience, streamline operations, and improve efficiency within the hospitality industry.

- Analyze existing processes and workflows and identify areas for improvement or automation.

- Collaborate with cross-functional teams to design, develop, and implement innovative solutions, including software and hardware, that support the company's objectives.

- Stay updated on industry trends, emerging technologies, and best practices to ensure the company remains competitive and at the forefront of hospitality technology.

- Train staff on new technology implementations and ensure smooth adoption across all levels of the organization.

- Manage relationships with technology vendors and service providers, negotiating contracts, and ensuring service level agreements are met.

- Lead and participate in the testing, validation, and quality assurance of technology solutions to guarantee they meet the company's standards.

- Maintain detailed records, reports, and documentation related to technology projects and processes.

- Monitor technology-related issues that arise and work with external vendors to achieve a rapid resolution to minimize disruptions.

- Provide regular updates and reports to senior management on the status of technology projects and processes.

Qualifications you need to possess:

- Bachelor's degree in Engineering, Information Technology, or a related field from a recognized university.

- Experience with or willingness to learn about hospitality technology, operations, and processes is an added bonus.

- Ability to learn our hotel’s Property Management Systems (PMS) and other industry- specific software.

- Excellent project management skills with the ability to lead and execute projects.

- Exceptional analytical and problem-solving abilities.

- Ability to present ideas in a systematic and logical manner.

- Ability to work in a fast-paced, team-oriented environment.

Beyond your qualifications, we are looking for:

- Someone with high levels of motivation with even higher levels of integrity.

- Someone who is hungry to learn and humble enough to accept feedback.

- Someone who is resilient when faced with setbacks and challengers.

- Someone who is not looking for work-life balance but work-life integration because you are doing something you are passionate about.

- Someone who believes that their past journey through life and school can be made relevant with a role in our company.

- Someone who embraces change because our company believes that “change is the only constant” in the pursuit of excellence and innovation.

Only shortlisted candidates will be contacted.