Industry: Technology Integrator

Location: Central / West area

Schedule: 5-day work week

Skills: Development & Security, Software Life Cycle

The position will focus on DevSecOps / Development Life Cycle, providing testing and technical obeservation and analysis for continuous improvement.

Position Responsibilities:

• Will work closely with Product Teams to implement various automation processes to streamline the workflow and help developers for proper development and deployment.
• Developing and operating the application release management workflows but developing custom integrations and tools using existing CI / CD products.
• Develop automation test cases for the products and ensure test cases are covered.

Position Requirements:

• Degree in Computer Science, Engineering or related IT field.
• 6 to 8 years working experience in DevOps / DevSecOps environment.
• Strong ability in automation, standardization and maintain best practices in software development and testing.

We will consider all candidates but will prioritise those who have closer requirements to client needs.

Thank you!!

Responsibilities:

• You will collaborate with stakeholders to understand their strategic objectives and identify opportunities to leverage data and data quality.
• You will design, develop and operate modern data architecture approaches to meet key business objectives and provide end-to-end data solutions.
• You will be responsible to create, design and develop intricate data processing pipelines.
• You write clean and iterative code for continuous delivery practices to deploy, support and operate data pipelines.
• Design and implement solutions around data warehouse implementation ranging from architecture, ETL processes, multidimensional modelling, data marts implementation.
• Design and optimize data acquisition, data ingestion, data processing using ETL (Extract, Load, Transform) tool and developing dashboards or other visualizations using Google Cloud Platform or other solutions.
• You will develop data models by selecting from a variety of modelling techniques and implementing the chosen data model using the appropriate technology stacks.

Requirements:

• From 3 to 5 years of experience working as a data engineer or related role.
• Hands-on experience in AWS Glue, AWS RedShift, Tableau, Qlik Sense
• Proficiency in handling programming languages projects such as Python, Java or Scala.
• Track record in implementing systems using Hive, Scala will be preferred.
• Strong in data modelling, data processing frameworks’ tools such as Hadoop, Spark, SQL is an advantage.
• Good understanding of analytics and data warehouse implementations
• Experience with Cloud Technologies is a plus.
• Good understanding and completion of projects using Agile methodology.
• Good written and verbal communication and interpersonal skills, ability to understand the business requirement, communicate confidently with stakeholders.
• Experience with industry standards within Data Management like ETIM, eCl@ss, BMEcat and other systems like ERP, PLM (product life-cycle management) and ecommerce platforms.
• Previous PIM system experience is a must
• Ability to speak and write in Chinese as the incumbent requires to liaise with the China based stakeholders for work or project related matters
• Bachelors in any related field.

Key Responsibilities:

• Develop and articulate a comprehensive product vision and strategy for managing risks in cryptocurrency operations.
• Identify market opportunities and trends in cryptocurrency risk management.
• Define product roadmaps, set priorities, and establish key performance indicators (KPIs).
• Conduct thorough risk assessments to identify potential threats and vulnerabilities in cryptocurrency operations.
• Analyse risk data to understand trends and impacts on the organization’s crypto- related activities.
• Develop and implement strategies to mitigate identified risks through digital solutions.
• Collaborate with engineering, design, and data teams to develop and launch risk management products.
• Create detailed product requirements, user stories, and acceptance criteria specific to cryptocurrency risk.
• Ensure products are delivered on time, within scope, and meet quality standards.
• Engage with key stakeholders, including risk management, compliance, IT, and business units focused on cryptocurrency.
• Gather and prioritize requirements from stakeholders and ensure alignment with product goals.
• Provide regular updates and reports on product progress and risk metrics.
• Ensure digital products comply with relevant regulatory and industry standards specific to cryptocurrencies.
• Stay updated on changes in regulations and adjust product strategies accordingly.
• Collaborate with legal and compliance teams to address regulatory challenges in cryptocurrency operations.
• Advocate for user-centric design principles to create intuitive and effective crypto risk management tools.
• Develop training materials and conduct user training sessions to ensure effective product adoption.
• Collect and analyse user feedback to continuously improve product offerings.

Required Qualifications:

• Bachelor’s degree / Masters in top tier university
• 3+ years of experience in IT/product management, with a focus on risk management or digital security products.
• Proven track record of successfully launching and products in the cryptocurrency space.
• Strong understanding of cryptocurrency markets, technologies, and risk management principles.
• Knowledge of blockchain technology and digital security trends.
• Business level German speaking is required as the candidate will be required to liaise with German stakeholders, vendors and counterparts on daily basis.
• Preferred Financial Risk Manager (“FRM”) certified.
• Familiarity with cryptocurrency compliance standards and regulations (e.g., AML/KYC)

Responsibilities:

• You will collaborate with stakeholders to understand their strategic objectives and identify opportunities to leverage data and data quality.
• You will part of design, develop and operate modern data architecture approaches to meet key business objectives and provide end-to-end data solutions.
• Design and implement solutions around data warehouse implementation ranging from architecture, ETL processes, multidimensional modelling, data marts implementation.
• Design and optimize data acquisition, data ingestion, data processing using ETL (Extract, Load, Transform) tool and developing dashboards or other visualizations using Google Cloud Platform or other solutions.
• You will develop data models by selecting from a variety of modelling techniques and implementing the chosen data model using the appropriate technology stacks.

Requirements:

• Any bachelor’s degree in top tier university
• Minimum 1 to 3 years of experience working as a data engineer or related role.
• Hands-on experience or knowledge in AWS Glue, AWS RedShift, Tableau, Qlik Sense
• Project Knowledge such as Python, Java or Scala.
• Strong in data modelling, data processing frameworks’ tools such as Hadoop, Spark, SQL is an advantage.
• Good understanding of analytics and data warehouse implementations
• Experience with Cloud Technologies is a plus.
• Good understanding and completion of projects using Agile methodology.
• Knowledge in an industry standard within Data Management like ETIM, eCl@ss, BMEcat and other systems like ERP, PLM (product life-cycle management) and ecommerce platforms.
• Previous PIM system experience is plus
• Ability to speak and write in Chinese as the incumbent requires to liaise with the China based stakeholders for work or project related matters

Responsibilities:

• Technical Analyst responsible for the applications across finance, DeFi, NFT’s and general Blockchain SaaS solutions
• You will be responsible for translating a set of business needs/requirements from Chinese to English and transforming them into high fidelity deliverables.
• In addition, you may also be involved in business development presentations, business planning, fundraising decks, and training material.
• From a technology standpoint and you will work closely other teams to design and visualise decentralised systems, process flows, and reference diagrams and tailor them depending on the specific use case.
• Participate in daily stand-up meetings, planning meetings, reviews, and retrospectives
• Develop and write user stories that directly support the primary objective of the project and are appropriate size for iterative development
• Facilitate regular meetings with project team, sponsors, and stakeholders. Solicit stakeholder feedback to validate priorities
• Participate in the QA process by developing clear, specific, and testable acceptance criteria and performing hand-off to QA
• Participate in backlog management and maintain an emphasis on user experience and specifications
• Build business and financial models

Requirements:

• Any bachelor’s degree in top tier university
• Minimum 2 years of experience in Blockchain tech and knowledge in Calypso Spring Boot architecture and their design choices and rationales.
• Proven Business Analysis experience within a digital web environment
• Experience working in an Agile development team
• Experience in finance and blockchain technology
• Experience with regulatory reporting HRF, NORIA, MMSR.

JOB REQUIREMENTS:

• Minimum Degree in Computer Science, Information Systems or a related discipline.
• Minimum 5 years’ experience in Information systems working.
• Excellent technical knowledge across IT domains including cloud infrastructure, on-prem infrastructure, applications, end-user computing, data

JOB DESCRIPTION:

• Work closely with HR for digitalization and transformation of information systems across all departments.
• Installing and configuring software, hardware and networks.
• Monitoring system performance and troubleshooting issues.
• Ensuring security and efficiency of IT infrastructure.
• Manage network servers and technology tools.
• Set up accounts and workstations.
• Monitor performance and maintain systems according to requirements.
• Installing and connecting to sites through CISCO Video Conferencing System
• Building an internal wiki with technical documentation, manuals and IT policies
• Ensure security through access controls,backups and firewalls.
• Develop expertise to train staff on new technologies.
• Familiarity with various operating systems and platforms.
• Experience with databases and LAN,WAN networks.
• Must have Experience in Construction sector

The role will be responsible for supporting the daily operations of the office by performing a variety of administrative and facilities management tasks.

Responsiblities include:

• Mail Management: Open, sort, and distribute incoming letters from the letterbox.
• Courier Services: Arrange for shipments and manage other courier-related tasks.
• Invoice Handling: Send and upload invoices, ensuring that all necessary supporting documents are included.
• Office Supplies Management: Maintain and order office supplies, including stationery and other essential items.
• Record and track job requests related to facilities management.
• Check and follow up on any reported faults within the office or facilities.

Requirements:

• Fresh graduate from Nitec or Higher Nitc
• Office is in west side of Singapore. Candidate is fine with working in the west
• Good attitude
• 1 year contract, office hour: monday to friday, no OT

Job Summary:

Head of Data Analytics will play a crucial role in analyzing and interpreting e-commerce data to provide actionable insights that drive strategic business decisions. This role involves working closely with cross-functional teams and engaging with clients to understand business needs, market trends, and competitive dynamics within the APAC region. The ideal candidate will have strong analytical skills, a passion for data-driven decision-making, and a deep understanding of the APAC e-commerce market.

Key Responsibilities:

1. Data Analysis and Interpretation:

• Analyze complex e-commerce data sets to identify trends, patterns, and insights.

• Utilize advanced analytical tools and techniques to provide data-driven recommendations.

• Translate data into compelling stories and actionable insights for stakeholders and clients.

2. Market Research and Competitive Analysis:

• Conduct market research to understand customer needs, preferences, and behavior.

• Benchmark company performance against industry standards and competitors.

• Stay informed about market trends, emerging technologies, and customer preferences.

3. Insights Development:

• Collaborate with cross-functional teams to support product development, and solution roadmap.

• Create detailed reports and presentations that communicate findings and recommendations to clients.

4. Client Engagement:

• Build and maintain strong relationships with key clients to understand their needs and ensure insights align with their business goals.

• Present insights and recommendations to clients, addressing their specific challenges and opportunities.

• Act as a point of contact for client queries related to customer insights, ensuring a high level of client satisfaction.

5. Stakeholder Collaboration:

• Work closely with marketing, product, and sales teams to ensure insights are integrated into business processes.

• Provide support and guidance on customer insights to drive strategic initiatives.

• Continuously evaluate and improve insights processes to enhance effectiveness and efficiency.

Qualifications:

• Bachelor’s degree in Marketing, Business, Data Science, or a related field; Master’s degree preferred.

• 5+ years of experience in customer insights, market research, or data analytics, preferably within the APAC region.

• Strong analytical skills with proficiency in data analysis tools and methods.

• Excellent communication and presentation skills, with the ability to convey complex data insights to non-technical audiences and clients.

• Proven ability to work collaboratively in a cross-functional team environment.

• Experience in client engagement and relationship management.

• Deep understanding of the APAC e-commerce market and cultural nuances.

• Ability to manage multiple projects and priorities in a fast-paced environment.

• Proficiency in multiple languages spoken in the APAC region is a plus.

Find Your Dream Job With Us

WE ARE HIRING!! Apply now and make a difference.

Role: Application Technology Delivery Manager

Job Requisition Number: JR40252

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Skills: Business Analysis

Job Objectives:

To seek a highly motivated and skilled Senior Developer to join Cards Host Digital team. Committed to delivering high-quality programs and driving successful project outcomes

Key Responsibilities:

Lead the design, analysis and codes development

Perform Unit testing and documentation

Support system integration, user acceptance and performance testing

Oversee implementation

Provide post-implementation support

Key Requirements:

Strong expertise in Cobol and CICS-Cobol programming.

Good experience in Cards Processing system.

Proficiency in testing is crucial as the developer will be expected to conduct comprehensive tests and documentation to ensure all functions impacted by a project are working correctly. This includes Unit Test, support UAT and project implementation.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Our client, Nasdaq listed MNC, is looking for an experienced Vice President to lead their Global IT team. The VP IT will oversee the company’s IT infrastructure, applications, and operations. This role involves managing the IT team, developing and implementing IT strategies, ensuring system security, and driving technological innovation.

Key responsibilities include:

• Managing and guiding IT teams, including hiring, training, and performance evaluation.
• Setting departmental goals and fostering a productive work environment.
• Developing and executing IT strategies aligned with business goals.
• Staying updated on industry trends to drive innovation.
• Overseeing the development, maintenance, and integration of enterprise-class ERP systems.
• Managing Human Resource Information Systems (HRIS).
• Leading IT projects from initiation to completion, ensuring timelines, budgets, and quality standards are met.
• Ensuring the delivery of high-quality IT support services and optimizing IT systems for smooth operations.
• Addressing and resolving IT issues promptly, and leading efforts to minimize recurrence.
• Coordinating IT system changes to ensure minimal disruption to users.
• Developing and enforcing IT security policies, managing IT risk, and ensuring compliance with industry standards and regulations.
• Overseeing disaster recovery planning to ensure service continuity.
• Managing IT budgets, evaluating and selecting technology vendors, and overseeing vendor relationships.
• Overseeing user training and the development of documentation and self-help resources.
• Driving continuous improvement initiatives to enhance IT operations and staying current with industry best practices.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s preferred).
• 10-15 years of IT management experience with a strong track record in leadership and strategic planning.
• Proficiency in IT systems, security, and compliance.
• Strong communication and organizational skills.
• Experience in ERP systems, particularly D365 and Workday, and global manufacturing or supply chain.
• Relevant industry certifications (e.g., CISSP, PMP) are advantageous.
• Experience in SOX controls and vendor management.

Disclaimer
The above information on this description has been designed to indicate the general nature, and level, of the work performed by this position. It is not designed to contain, or be interpreted, as a comprehensive inventory of all duties, responsibilities and qualifications required.

We invite interested candidates to write-in with CV and regret that only shortlisted candidates will be contacted for a discussion.

Lee Shiow Chyn
EA12C6130
R1112042
E: [email protected]

JOB RESPONSIBILITIES

• Analyze the hotel's computer needs and issues, recommending appropriate systems and procedures.
• Coordinate and implement the hotel's computerization plans.
• Advise, plan, and manager computer system installations and operations.
• Evaluate and plan software configurations for different departments.
• Develop and establish data processing steps, ensuring internal checks and security controls.
• Monitor and assist users with recording, processing, and retrieving information, including new methods.
• Develop and monitor IT security guidelines.
• Train and supervise users on operating computer systems and equipment to ensure smooth operations.
• Schedule and perform regular maintenance checks on all computers and related equipment.
• Troubleshoot and resolve system problems, liaising with software vendors as needed.
• Perform any other tasks assigned by the supervisor or management.

JOB REQUIREMENTS

• Strong customer service skills with a focus on end-users and co-workers.
• Ability to lead a high-performance technology team.
• Proactive problem-solving approach.
• Ability to manage multiple priorities.
• Strong analytical skills in evaluating and implementing technology solutions.
• Excellent written and verbal communication skills.
• Proficient in hardware and software support across Mac, Windows, and Linux environments.
• Experience in remote administration, security management, networking concepts, firewall administration, Google account management, virtualization, large-scale NAS administration, database administration, and personnel management.

This role will be providing first level IT technical support on this critical public facing system and needs to be up 24x7x7. The focus of your role will be to follow documented processes to achieve high resolution rates within defined service levels (99.95% availability and 100% response and resolution SLA). We are looking for someone who is passionate about providing their customers with a high level of service and support.

Job Description

Build a cohesive 24x7 team and manage people effectively which includes :

• Recruit, train and support service desk representatives and technicians
• Coach & develop the team by monitoring team members' training & knowledge. (including Onboarding, training, knowledgebase, etc)
• Perform bi-annual assessment ensure high team's performance
• Review shift handover checklist and stay on top of team daily activities.
• Set the direction of the team with thorough understanding of the strategic vision for the service desk
• Align the team with written processes and standards to ensure operational consistency
• Encourage collaboration & engagement, promote no blame culture & transparency. This to ensure the team stays on top & informed
• Constantly review, plan and prioritise the short-term goals of the team to achieve the vision set. Eg: KPI: Service Desk Entry Error < 10% or 1st call resolution target or training service desk to be able to do early detection.

Ensure the team delivers excellence customer service (timely and accurately) hence reduce incidents & improved resolution time.

• Delivery, with the full ownership and responsibility of, the 24 hour service desk operations, to agreed SLA performance levels.
• Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are successfully resolved. Recommends changes to policies and procedure to streamline operations & set customer service standards.
• Oversees follow ups with customers to ensure timely case attention, resolution, escalation and closure, so that SLA is met.
• Ensure the team support & coordinate with Support teams (both internal & external) in incident/problem investigation and resolution to satisfy customer queries.
• Train the team to identify incident trends in order to elevate incidents in accordance with standard operating procedures. (Actively monitor incident & alert trending, always escalate timely and accurately.)
• Make sure the team contribute and submit knowledge request if found lacking in the knowledgebase.
• Communicate with executives and business stakeholders to ensure

Actively initiate and explore opportunities for improving support processes, productivity, reliability and stability and performance of systems and operations

• Provide customer feedback to the appropriate internal teams for better product/system improvement.
• Proactively logs, tracks, analyzes and evaluates inquiry/problem reports and makes recommendations to
• avoid or reduce incident recurrence.
• increase first call resolution.
• Improved problem resolution time
• Provide detailed best practice Service Desk reporting & dashboard to include Operational Performance, Continual Service Improvement and Trend analysis. (Trend analysis skill is mandatory)

Requirements

• Degree in Computing / IT discipline
  • Proficient level of Data analysis skill (Power BI preferred)
  • Experience with ITIL methodology (Certification in ITILv4 preferred)
  • Experience with call tracking / ticket management system dashboard & reporting (ServiceNow Certification preferred)
  • Experience of working in complex, high pressured environments within a 24-hour service structure
• Experience with automation and scripting
• Customer-service oriented with strong problem-solving attitude
  • Solid technical background with an ability to give instructions to a non-technical audience.
  • Strong leadership skills to coach and mentor
  • Strong interpersonal skills for interacting with team members and clients.
  • May need to do emergency cover – 12-hr shift including PH and Weekends.
  • Must be Singaporean as candidate due to nature of the job and would need to pass the client's security clearance
  • Fully Vaccinated

As part of our recruiting process, we would like to request all interested applicants to apply directly through TD's Careers Site at:

https://td.wd3.myworkdayjobs.com/en-US/TD_Bank_Careers/job/Senior-Business-Systems-Analyst--Credit-Risk-Technology-_R_1359638

Join our growing team of Software Engineers & Business Systems Analysts working with the best and brightest in financial services developing TD's Credit Risk and 'x' Valuation Adjustment (xVA) system (e.g. adjustments for Credit, Funding, Capital, etc.). We are looking for a Business Systems Specialist to join our agile and highly talented development team.

We are looking for someone to plan, manage, and lead the delivery of detailed system requirements and technical and functional specifications that align to standards and frameworks. You will provide technical leadership and work in close partnership with ambitious business and technology partners, project teams and stakeholders to plan, elicit, analyze, document, communicate and manage detailed functional specifications and testing.

• Manage the implementation and support of FO risk, P&L & capital measures across financial derivative products from all trading platforms using advanced financial modeling and reporting tools.
• Lead the delivery of projects (e.g. xVA/CCR system replacement, IBOR, SIMM & MVA, physical collateral) and enhancements for a wide range of clients and products in a fast paced, agile, dynamic and constantly evolving environment.
• Work closely with business stakeholders at all levels to understand and execute against business priorities while ensuring a high-level of service to end users.
• Define, document and translate high-level business requirements into detailed functional specifications, acceptance criteria, and use cases.
• Work closely with technology partners (e.g. Solution Designers and Architects) to develop effective and efficient solutions by researching and analyzing data and requirements, defining opportunities for business process improvements and making recommendations.
• Perform testing according to test plans, monitor and report on results, and walk stakeholders through test results when necessary.
• Provide second and third level support on production issues and business inquiries.
• Contribute to project management activities such as: scoping and estimating project efforts, identifying risks and recommending mitigation measures, communicating activity status, as well as escalating and communicating possible issues.
• Participate in quality management reviews, including designs, prototypes and other requirements work products.
• Implement vendor functionality, investigate issue/exception, and test bug fix and enhancement, by closely working with vendor and interpreting documentation.
• Deliver effective and efficient solutions by prioritizing tasks and ensuring project deliverables are implemented within time and budget.
• Coach new or less experienced colleagues and serve as a reference point throughout requirements management life cycle.

Job Requirements:

• Minimum 5-8 years of experience in business requirement gathering, analysis, business process modeling and documentation within the financial and/or IT industry
• Experience with OTC Derivatives pricing, P&L reporting & attribution, xVA and risk, and CCR & CVA capital is strongly preferred
• Excellent written and verbal communication skills
• Strong analytical and data mining skills
• Ability to create exceptional requirement specifications
• Conduct User Acceptance Testing including designing tests, develop detailed test cases and test plans, documenting and sharing results
• Strong attention to detail with good organization skills
• Experience within Capital Markets and strong understanding of the financial markets and credit risk is an asset
• Experience with building a large distributed real-time risk/PnL system for front-office is an asset
• University degree in Mathematics, Business, Finance, Computer Science, or related field
• Industry certification (e.g. CFA, FRM) preferred but not required
• Experience with working on a trading floor / fast paced environment and being able to multitask
• Proficiency in SQL, Java, Python, background in any programming language will be an advantage
• Strong sense of ownership and customer focus
• Strong skills with MS Office products and Visio
• Ability to analyze complex issues from multiple perspectives and provide strategic recommendations
• Expert knowledge of system analysis process and techniques, as well as system components, functionality, interfaces, data flows and business rules
• Experience and comfort level acting as a subject matter expert and consultant, as well as contributor to potential project assessments and ability to work independently
• Experience working with Atlassian tools (JIRA, Confluence, Bitbucket)
• Experience with REST APIs

Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support Lead in Corporate Technology, Corporate Data and Analytics Services (CDAS), you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firm’s systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience.

Job responsibilities

• Lead the technology support team that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm

• Provide technical and functional support to all end users within CDAS

• Investigate and troubleshoot issues using technology skills (like logging systems, databases) and working closely with partner teams to manage resolution of application issues

• Leverage data analytics and reporting skills (Qliksense, Tableau, Alteryx, ServiceNow, etc) to identify issue trends and solutions to top-talkers

• Organize meetings with the users to understand the issues they are facing when using our technology services

• Provide feedback and reports to technology teams and product owners on application requirements, to help prioritize fixes and liaise with end-users for acceptance after researching and diagnosing bugs

• Manage projects and drive application onboarding with sense of urgency

• Execute policies and procedures that ensure operational stability and availability

• Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools

• Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration

• Lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

• Bachelor’s Degree in Computer Science / Information Systems / Engineering or related disciplines

• At least 5 years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services

• Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud

• Experience in leading technology support teams

• Proficient in observability and monitoring tools and techniques

• Strong communication skills (both written and verbal)

• Customer focused and service oriented, with a proactive customer approach and dedication to providing best of class service at all times

• Experience with ticketing systems, such as ServiceNow and Jira Service Desk

• Experience with database queries

• Awareness and exposure to change management methodologies and best practices

• Awareness and exposure to systems development practices and methodologies

Preferred qualifications, capabilities, and skills

• Working knowledge in one or more general purpose programming languages and/or automation scripting, plus an interest in learning other coding languages and skills as needed is preferred

• Practical experience with public cloud

• Knowledge of banking products and interest in the finance world

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=7cfd1a8748f5f825ba962af31d8c8b42

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.​

Responsibilities

• Leading the Regional Trade projects, including collaborate with GTS, Ops and Tech and all other stakeholders to identify and prioritize critical project milestones and deliverables.
• Develop project plans identifying schedules, specifications, risks and contingency plan.
• Ability to handle multiple large scale and/or moderately complex projects deliverables concurrently
• Understand functional requirements, ability to articulate and document user requirements and participates in review sessions with key stakeholders
• Continuously gathers feedback from all project team members to track progress and mitigate risk
• Maintain awareness of technical progress and risks for assigned projects, confer with technical personnel to resolve issues and drive corrective actions.
• Prepare project status reports and facilitates both technical and non-technical meetings/design reviews in order to keep management and other stockholders informed of project status and other related project issues
• Conduct review/ walkthrough sessions with key stakeholders (e.g. Product GTS, Operations BAU and Technology teams) for the following documents:
• User stories
• Functional specifications documents
• Test plan and test cases
• Roll-out training material
• Drive operationalization with Location ops including pre-implementation preparation and post-implementation support exercises

Requirements

• More than 5 years project management experience with a proven track record (waterfall or agile model).
• Relevant knowledge in Trade Finance systems and/or experience as system end-user will be advantageous
• Have proven experience in requirements gathering, functional testing and conducting training to end-user.
• Expertise in analysing customer requirements and translating the same into user stories, test strategy and test cases
• Possess strong written and verbal communications skills
• Demonstrates good work ethics and is able to adapt to changes and is able to deliver within tight timelines
• Highly detail oriented, organized and organizationally agile individual preferred.
• Ability to operate self-sufficiently under strategic direction
• Willingness to adapt to dynamic circumstances
• Expert with Word, Excel, Microsoft Project, PowerPoint and others project tools

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job Description

• Ability to execute the tasks as per the instructions or run books provided by the team lead or architect and basis requirements.
• Support system architecture, design, support cross business area.
• Ability to own end-to-end application delivery for specified projects, identifying and engaging all technical component teams.
• Ensuring project designs are compliant to architectures standards.
• Support Design, develop, implement, and maintain series of programs, subsystem, revision and enhancement of existing apps.
• Support the deployment activity as per the processes defined.
• Ensure all the prerequisites are met prior to initiating any deployment tasks.
• Execute rollback procedures, if required
• Troubleshoot incidents during deployment.
• Perform operational readiness tasks and ensure production acceptance criteria are met.
• Ensure functional and NFR requirements (Capacity, availability, response times, fault tolerance etc.) are delivered as agreed.

Requirements

• Minimum 10+ years of experience working as part of Payments Technology solution at an IT company, as Full-stack Developer / Integration Developer
• Must have experience of technical product development / integration hub development as a developer across various SDLC phases such architecture, technical design, development, deployment, go-live, test (dev support) etc.
• Technical skills: Java (core), Spring boot, Kafka, Kubernetes, Postgres, Camunda (workflow), MongoDB, React.js, Spring batch, Redis (cache)
• Exposure to Payment processing system/products/applications, payments workflow, various payments scheme and framework
• Experience in Microservices architecture with design and build of integration components
• Experience in data structures and algorithms, design patterns and object-oriented design principles.
• Experience building highly scalable distributed systems.
• Experience of building a resilient application/product with supports high throughput, supports high-volume/TPS, 24x7x365
• Strong skills in key J2EE technologies like Core Java, EJB, JSP, JDBC, Java Mail, XML, JAXP, JAAS, JMS, JSTL, JTA, batch
• Experience with various integration design patters (API, MQ etc.)
• Frameworks experience – Spring/Hibernate/Struts/Jasper/Quartz
• Ability to speak and write in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters

Job Description

• Manage the entire product line lifecycle, including strategic planning, product positioning, and customer demand.
• Oversee product development, ensuring alignment with strategic goals.
• Lead high-performance teams in executing large-scale, high-impact projects, focusing on Market Risk, Counterparty Credit Risk, and Risk Analytics.
• Maintain daily market risk for Global Fixed Income, Credit, Equity Derivatives, and Prime Services.
• Enhance daily market risk reports and regulatory reports using Excel, VBA, Tableau, and Python.
• Oversee and collaborate with IT and Data teams to enhance operational processes.
• Conduct reconciliations and automate procedures using Python and Unix Bash scripts to ensure timely risk reporting.
• Develop and manage financial models, pricing derivatives, and automating reports.
• Build and maintain trusting relationships with stakeholders, including Traders, Risk, IT, Compliance, and Audit.
• Handle external bank communications through SWIFT correspondence messages (MT103, MT202).
• Responsible for the end-to-end implementation of SWIFT (AMH).
• Liaise with China counterparts/personnel for work or project-related matters.

Requirements

• Experience in Financial Risk, Market Risk, leading high-performance teams, and managing large-scale, high-impact projects in Market Risk, Counterparty Credit Risk, and Risk Analytics.
• Hands-on experience with Capital Markets products (e.g., Fixed Income, FX, Derivatives, Futures, Swaps) and Market Risk methodologies and regulations (e.g., Value-at-Risk, Stress Testing, Back Testing, Basel II, FRTB).
• Proficiency in Excel Macro, SQL, Python, MATLAB, STATA, Tableau, Bloomberg, Capital IQ, PowerPoint, and Unix Bash.
• Knowledge of SWIFT fields and formatting.
• Ability to converse and write in Chinese (Mandarin) to liaise with China-based stakeholders.
• Experience in SWIFT correspondence (MT103, MT202) and end-to-end implementation of SWIFT (AMH).

The Head Of Performance Management will be responsible for developing, implementing, and managing the performance management system, with a particular focus on Objectives and Key Results (OKRs). This role requires a strategic thinker with excellent analytical skills and a passion for driving organizational performance and employee engagement.

Key Responsibilities

OKR Implementation and Management:

• Lead the design, implementation, and management of the OKR framework across the organization.
• Collaborate with senior leadership to ensure alignment of OKRs with the company’s strategic objectives.
• Train and coach managers and employees on the OKR methodology, ensuring understanding and effective usage.

Performance Management:

• Develop and manage a comprehensive performance management system that aligns with the company’s goals and values.
• Monitor and evaluate the effectiveness of performance management processes, providing recommendations for improvement.
• Conduct performance reviews, providing guidance and support to managers and employees.

Data Analysis and Reporting:

• Collect, analyse, and report on performance data to identify trends, insights, and areas for improvement.
• Develop dashboards and performance reports for senior leadership to inform decision-making.
• Ensure data accuracy and integrity in all performance management systems.

Collaboration and Communication:

• Work closely with other departments line managers & HODs to ensure alignment of performance management initiatives with Company's overall strategies.
• Facilitate regular communication and feedback loops between managers and employees.
• Promote transparency and accountability through clear communication of performance expectations and outcomes.

Qualifications:

• Bachelor’s degree in Business Administration, Human Resources, Organizational Development, or a related field.
• Proven experience as a Rewards Manager or in a similar role, with a strong understanding of OKR methodology.
• Excellent analytical, organizational, and project management skills.
• Strong interpersonal and communication skills, with the ability to influence and build relationships at all levels of the organization.
• Proficiency in performance management software and tools.
• Ability to handle sensitive and confidential information with discretion.
• Strong problem-solving skills and a proactive approach to identifying and addressing issues.

Preferred Qualifications:

• Certification in OKR or performance management is a plus
• Experience in change management and organizational development.
• Knowledge of industry best practices and trends in performance management.

Physically fit and able to handle physical works.

Work at height, need to climb ladders and sometimes scaffold during work.

Applying vinyl graphics and decals to vehicles, storefronts, billboards, and other designated areas

Onsite installation of PVC banners, signages and graphic stickers and others.

Flexibility to work occasional evenings or weekends to meet project deadlines.

Valid driver's license is preferred.

Monday to Friday 9am to 6pm.

Saturday 9am to 1pm.

Drive successful delivery of complex technology projects and programs for the APAC Technology Management Office

As a Lead Governance Manager in the APAC Technology Management Office (TMO), you will drive the successful delivery of complex technology projects and programs that will help reach business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Apply a demonstrated understanding of the impact of regulatory change and engagement on Technology; functioning of governance frameworks; and legal entity structures and operating models to the role.

• Oversee the management of third-party and inter-affiliate (intra-Bank) outsourcing engagements, including materiality assessments and regulatory notification where necessary for APAC locations.

• Manage and uplift of inventory management processes for APAC locations, which provide enabling reference data for the Technology ‘EMR’ (Executive Management Reporting).

• Provide support for the Singapore Senior Technology Officer and Singapore Technology Operating Committee (STOC), in their oversight role for Technology (Incidents, Headline Programs, Risk metrics, key regulatory engagements and change, etc.).

• Support the Senior Technology Officer (“STO”) on Technology updates and escalations to senior committees.

• Engage in location Technology audits and regulatory assessments where input is required on accountable areas (governance framework, outsourcing, inventory management, etc.).

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions.

• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum.

• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals.

• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness.

• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team.

Required qualifications, capabilities and skills

• Bachelor Degree or equivalent qualifications

• At least 5 years of IT risk management experience or equivalent experience

• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients

• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations

• Proven track record of effectively managing resources and high-performing teams in a fast-paced, agile environment

• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities

Preferred qualifications, capabilities and skills

• Experience in IT management and preferably in the financial services sector in a regional or global capacity

• Knowledge of legal entity operating models, Board/Branch committee governance structures and management accountability regimes is preferred

• Experience in facing financial regulators and industry self-regulated bodies is preferred

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=8aee2f704e17045494641cb34930fd1f

Overview

Provides technology guidance to clients and orchestrates the interaction between clients and Microsoft resources to drive new opportunities, demand generation, digital transformation, and the mapping of industry/business scenarios to Microsoft solutions.

Acts as the Technology Mentor for the customer or "go-to" person in established, long-term relationships with technical and/or business decision-makers at the Chief X Officer (CxO) level.

Drives conversations with clients to present the strategic value of Microsoft solutions and acts as a trusted technology advisor both internally and externally with technical and/or business decision-makers.

Gathers insights about client business and leverages existing architecture approaches to achieve Microsoft’s agreed commitments to clients. Leverages executive sponsorship, global resources, and leads the overall strategy development.

Responsibilities

Customer and Industry Insights

• Synthesizes and combines various business and industry insights from their team, global best practices, proof points from experience/case studies with countries and/or regions, and deep industry expertise (e.g., level 200) related to customers and their competitors to conduct forecasting and develop recommendations for managing accounts and subsidiary planning. Ensures that all levels of the organization challenge customers to consider alternatives and adapt strategies, plans, business models, and solutions to insights. Orchestrates cross-regional teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts. Oversees technical teams for driving opportunities with others, as necessary. Brings in business and industry insights to address the broader business challenges for the customer and deliver solutions.
• Applies expertise (deep expertise across few accounts or broad expertise across many accounts) and thought leadership to identify and inform the development of the right Industry Sales Kits and industry partners within the customer's vertical industry. Articulates and understands specific industry-related market trends, as well as customer threats, opportunities, and barriers to growth as they relate to the customer's broader industry. Leverages industry trends from other industries to gather insights and develop an informed perspective on similar issues that may occur within their industry/industries. Applies industry knowledge to support customers in solving issues.

Trusted Advisor

• Provides Account thought leadership inclusive of information technology (IT), business strategy knowledge, and technology landscape, and shares best practices internally while providing coaching to subsidiary resources. Leverages account thought leadership in partnership with account executives to set strategy, own accountability for outcomes, and lead extended teams. Provides technical guidance to internal teams to position technology while using customer landscape knowledge. Creates connections and feedback loops with Product and Engineering teams.
• Creates security thought leadership with the customer's executives (e.g., technical decision maker [TDM]/business decision maker [BDM]) using the Microsoft Security and Zero Trust narratives and engages TDM and BDM stakeholders to position security as a business enabler and instill a security mindset in all aspects of the customer's technology landscape. Uses their understanding of the customers' technology and security needs to establish Microsoft’s security credentials and to build opportunities to improve the customer's security posture and orchestrates execution through security specialists.
• Leverages a broad knowledge of Microsoft's product landscape, solutions, and strategy to address customer's needs. Proactively coordinates with internal and external network of industry experts (e.g., Regional Experts, industry-specific partners) to build strong knowledge of the industry and the competitive landscape. Drives and leverages leaders from the partner ecosystem to bridge process gaps. Leverages deep understanding of their customer to share knowledge with extended team and leverages advanced knowledge of competitors to promote customer business perspectives. Partners with others (e.g., enterprise-channel managers) to provide sponsorship and increase impact.
• Acts as the voice of the customer, industry, and internal advocate by providing insights, feedback, and challenges from the customer to internal teams (e.g., product groups, engineers) across all levels of the organization. Drives action to ensure that internal teams understand and respond to insights. Articulates the business opportunity for Microsoft based on product gaps.

Technology Strategy Formulation

• Leads analysis of overall customer needs, outcomes, and blockers. Determines key stakeholders for driving execution on the largest and/or most complex accounts. Partners with global executives to lead overall strategy development (e.g., blocker identification, partner strategy) to identify and address gaps and drive end-to-end solutions. Leads the adoption of technologies by plotting the long-term vision of the customer's business strategy and driving action to bring to fruition.
• Leads and ensures execution of technology strategy and digital transformation by anticipating and/or leading the resolution of technical blockers that arise during strategy planning and implementation, and driving technology adoption.
• Creates mid- and long-term (e.g., 12 or more months) multi-horizon technology and business roadmaps for highly prominent, challenging, and/or strategic accounts based on a deep understanding of business and technology priorities and industry landscape. Challenges and validates the strategy and plan with customer stakeholders and drives envisioning and articulates business and program changes in the roadmaps around new and groundbreaking capabilities. Leads the translation of the customer's business objectives in conjunction with Industry Sales Kits and Solution Plays (including consumption-heavy workloads and cloud services) to develop an effective Industry Technology Architecture to plans for and drives consumption and adoption of Microsoft cloud and a higher share of customer potential and propensity (CPP).

Technology Sales: Demand Generation and Orchestration

• Creates, develops, and drives opportunities based on industry best practices, presents opportunities to the customer, and creates demand. Develops a plan, within a broader strategy, to create and qualify a set number of opportunities for product sales, solutions sales, or consumption. Leverages partners and multiple channels (e.g., social media) to create demand. Orchestrates efforts to drive MCEM lifecycle and stage progression. Leverages experience and strategic foresight to lead technical teams by driving opportunities with Specialist Team Unit (STU), Customer Success Unit (CSU), and others, as necessary. Leads efforts to reach out to key stakeholders to give customer-driven pitches and drives the appropriate customer reach together with the account executive to generate new demand. Uses advanced technical knowledge of products to determine feasibility of technical customer requirements requests and works with core engineering teams to prepare solutions.
• Leads Account Strategy Envisioning (ASE, formerly IDTA) with the extended account team, customer, and partner to deliver the outcomes for the customer through joint envisioning, as a vehicle for Industry Sales Kits and Solution Plays. Creates new Stage 1 opportunities, both billed and consumed, with technical decision maker (TDM) customer stakeholders, managing consumption pipeline with extended team to maintain velocity, and unblocking issues. Coaches peers (often as a mentor across a region or country) on how to create and maintain an opportunity initiation and how to map Microsoft priorities to opportunities. Defines the blueprint for opportunity initiation, and sets and shares standards and best practices for others to follow.
• Leads the customer journey into the era of AI and Industrial Metaverse by creating a targeted approach tailored to their current business requirements and positions Microsoft as a leader for the future, both for accelerating productivity as well as helping the customer create new capabilities to support their business. Leverages expertise of current technology landscape and understanding of AI and Industrial Metaverse capabilities to plot the foundational elements on the technology roadmap that need to be in place to realize value for the customer. Builds a mid-term strategy for AI and metaverse projects as well as an immediate opportunity pipeline and orchestrates execution through the appropriate technical teams from the Specialist Team Unit (STU) and with appropriate Partners.

Differentiated Value Proposition

• Acts as the customer's Technology Mentor in established relationships with a line-of-business leader or senior executive within a large-scale or high-impact customer organization senior leaders, including technical decision makers (TDMs) and/or Business Unit leaders at the C-level (e.g., HR, Risk, Finance leadership). Develops extended relationships beyond core customers, advises on solutions, and aligns Microsoft capabilities with customer needs. Drives market share (e.g., cloud, collaboration, AI). Leads customer business transformations through digital technologies for assigned accounts to drive business outcomes and create business value for customers by understanding customer industry and position to provide guidance and to challenge customer thinking with innovative ideas that showcase the need for change and new strategic direction, and proactively involves corporate and cross-industry resources to drive customer transformation. Ensures line-of-business wins are captured (e.g., customer write-ups) as reference for scale, and represents the face of the business during public relations events for significant business wins.
• Partners with a line-of-business leader or senior executive within a large-scale or high-impact customer organization to articulate how complex Microsoft technology/services will meet future business needs better than the competition and will enable the achievement of long-term growth and success. Provides an outside-in view around existing and emerging compete or other solutions that are also a requirement for the customer.

Mapping and Account Planning

• Helps customer technical specialists build the message to sell Microsoft offerings to other parts of their business or end users. Creates stakeholder maps for accounts, determines, and orchestrates a coverage plan, and builds out an execution framework across multiple Rooms of the House of the customer.
• Orchestrates internal teams and local partners (inclusive of global systems integrators and consultancy partners) to ensure sufficient technical resources for demand generation, when appropriate.
• Establishes best practices and standards around account planning for budgeting, quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives. Coordinates highly complex extended account teams (e.g., spanning complex technologies, geographies, functions) and drives forecasting and tracking of the business. Owns the technical portion of the account plan and leads the customer plan delivery for large, critical, and/or strategic accounts. Captures all Account Planning input in MSX D365 Account Plan.

Education and Thought Leadership

• Leads customer technology engagement by engaging and influencing technical resources of customer, partner, and Microsoft towards customer’s business transformation. Delivers regular (e.g., quarterly, monthly) industry/technology briefings to customer technology senior decision-makers technical teams.
• Uses existing and new readiness resources and demonstrates expertise in creating enablement plans for large and high-stakes customers, and all-up Microsoft business. Drives innovations to help customers meet capacity and capability goals, maximize reach, and impact and drive long-term engagement and thought leadership on the Microsoft platform, and influences large customers to see and adopt the strategic value. Drives customer skilling initiatives and execution.

Other

• Embody our culture and values

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 12+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experienceOR equivalent experience.

Additional or Preferred Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 15+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experienceOR equivalent experience.
• 6+ years experience in relevant customer industry.
• 6+ years experience in digital transformation, or using technology to drive customer business outcomes.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

The job requires the beautican to develop new clients as well as servicing existing clients in their beauty needs.

We are looking for a talented and experienced UI/UX Designer to join our team!

As a UI/UX Designer, you will be responsible for creating user-friendly and visually appealing interfaces for our clients.

KEY RESPONSIBILITIES

• Conduct user research to understand user needs and pain points
• Create user personas and user flows
• Design wireframes, mockups, and prototypes
• Collaborate with clients, and engineers to implement designs
• Conduct usability testing to identify and fix usability issues
• Stay up-to-date on the latest UI/UX design trends and best practices

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Core Technology Infrastructure:

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Job Description:

Candidate will need Network Security infrastructure knowledge. (1-2 years of experience preferred )

Organizational and process improvement skills as well as basic understanding of Network and Security DMZ infrastructure.

As a Junior Engineer you will be shadowing our External networks expert in their day to day

Learn about different external networks technologies.

Starting by DDI/LB , then Firewalls to finish by Threat Prevention

Become a junior external network engineer after few months on your preferred scope

You will oversee different processes of External networks team towers and work to merge processes / tools used by DDI/LB /Perimeter and threat prevention team members

Responsibilities:

• Learn about external networks technologies to eventually move to Engineer position.
• Collaborate with various stakeholders: project managers, application owners, and operations.
• Ensure smooth Service transition to operations.
• Ensuring documentation is updated to reflect new additions to or modifications in the environment and handed into Operations successfully.
• Help on change templates / mod ops automation.
• Liaise with Information Security partners to enforce compliance with standards.
• Support activities related to Audit, Compliance Reviews & Regulatory Exams.
• Manage external networks documentation repository.

Required Skills:

• Basic knowledge of Network Security Datacenter and DMZ infrastructure and how they are interconnected.
• Good understanding of change management principles, techniques, and tools.
• Experience in ITSM tools / reporting
• Experience in documentation repository tools
• A taste in process continuous improvement
• Understanding of Network Automation tools and processes
• Good verbal and written communication skills
• Must possess strong written and verbal communication, interpersonal and people management skills.
• Must be able to work and communicate effectively with all levels in the organization.
• Must demonstrate positive attitude with ability to manage stakeholder expectations and adaptable to changing environment.

Desired Skills:

• Experience with BMC Remedy/ and or Service Now ticketing system.
• Confluence/SharePoint/Wiki or other documentation repository tools
• Basic Knowledge of LB/Firewall/IPS/Threat Prevention
• Attention to detail, confident enough to raise questions and escalate when necessary.
• Understanding of the principles of network routing/switching
• Basic knowledge Unix/Linux and Windows environments
• Experience with automation tools such as Python, PowerShell, Ansible,
• API calls (to ticketing systems and network devices), and frontend web development.
• Experience of working within Financial Services (Insurance, Banking, Investment banking)
• ITIL Foundation would be a plus

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Core Technology Infrastructure:

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Job Description:

Coming from a technical background, you have a strong understanding of DMZ related technologies such as Firewalls , IDS/IPS, Load Balancers , Proxies ,how they are designed, deployed, and supported.

As a External Networks Architecture Engineer, your will be responsible for designing, implementing and managing operation escalation of our DMZ related devices

You will ensure maintain in operational condition in alignment with our global standards.

Ability to work varied hours to successfully interact and communicate on a global level.

Responsibilities:

• Accountable for end-to-end engineering and deployment of APAC region DMZ services
• Collaborate with various stakeholders: project Managers, application owners, product managers, global engineering domain leads and operations teams from service design through operations transition.
• Participate in hands-on implementation, configuration of devices and engineering new services into production.
• Ensure security controls are implemented and operating effectively as part of solutions delivery.
• Create designs based on industry best practices, engineering standards and security principles.
• Understanding the design/purpose of each application or infrastructure project, defining resource requirements to efficiently collaborate across other technology technical teams to deliver high visibility projects.
• Ensuring documentation is updated to reflect new additions to or modifications in the environment and handed into Operations successfully.
• Identifying and managing the mitigation of risks within the environment.
• Liaise with Information Security partners to enforce compliance with standards.
• Support activities related to Audit, Compliance Reviews & Regulatory Exams.
• Review of all capacity metrics to ensure availability of all services.
• Perform regular patching / OS upgrade / Hardware refresh to remediate vulnerabilities.
• Facilitate meetings among all stakeholders/ vendors regularly and produce status update reports periodically.

Required Skills:

• Minimum 5+ years of hands-on experience with large scale, complex network/DMZ environments preferably in the banking and finance industry.
• Analytical and technical skills with proven experience in network DMZ security technologies especially Firewall, IDS/IPS,.
• Knowledge of Web Content Filtering , IPAM & Load Balancer technologies
• 5+ years or more experience with deep understanding in Firewall technologies – Fortinet, CheckPoint, vendor platform & IDS/IPS technologies.
• networking troubleshooting and knowledge of web connectivity and protocols (PAC files, TCP/IP, HTTP, HTTPS, SSL, FTP, Socks, etc.).
• Networking troubleshooting skills and request triaging including taking and analyzing traffic packet captures, policy research, traffic logs and system log reviews
• knowledge of networking communication principles, network standards, and network security practices.
• Experience in creating Application and network diagrams including all pertinent flows and decisions.
• Familiar with product deployments within a global banking environment.
• Understanding in Automation (Python, Ansible etc).
• Knowledge of regulatory risk management in Technology and Information Security domains preferred.
• ITIL processes knowledge: Change Management, Incident Management, Request Management, and Problem Management. ITIL certification preferred.
• At least one professional level certification in Network Security Mcafee , CheckPoint/Fortinet, Trendmicro IPS/IDS , Load Balancing , CCNA , etc] is desirable.
• Educated to degree level in IT/Engineering field.
• Strong discipline regarding enforcement of access and change management ITIL best practices and principles.
• Understanding of Network Automation tools and processes
• Self-starter/self-directed, organized and detail oriented.
• Strong technical acumen and analytical skills
• Good verbal and written communication skills
• Experience aligning actions to business impact and service restoration.
• Ability to operate with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level.

Desired Skills:

• 5+ years experience in Networking-related disciplines within a design, implementation, or operations role
• 5+ years of deep technical experience working on DMZ environments
• Knowledge of LB/Firewall/IPS/Threat Prevention
• Attention to detail, confident enough to raise questions and escalate when necessary.
• Understanding of the principles of network routing/switching
• Basic knowledge Unix/Linux and Windows environments
• Experience with automation tools such as Python, PowerShell, Ansible, API calls (to ticketing systems and network devices), and frontend web development.
• Experience of working within Financial Services (Insurance, Banking, Investment banking)
• Experience deploying large-scale, global projects and programs.
• Familiarity with IT security and risk management practices.
• Excellent organizational skills, able to manage multiple work streams simultaneously and respond to rapidly changing demands.
• Understanding of financial services regulatory and legal environment
• Ability to articulate technical and business issues and solutions effectively to business or technical staff across organizational layers.

Preferred Certifications:

• Cisco CCNA
• Firewall certification - Checkpoint CISA/CISSP or Fortinet ( FCS/FCA/FCP )
• Any othe Fortinet/LB/Proxy certification will be a plus.