IT Executive

We are looking for a dynamic and passionate IT Executive.

Job Description

• To develop and implement IT operating procedures at Company level with provision of training to all employees.
• Responsible for managing the company’s entire network systems, including but not limiting to hardware configurations and software installations.
• Issuance of IT assets to new hires and collection IT assets
• Responsible for researching, diagnosing and troubleshooting to identify solution(s) to resolve system and/or network issues within the company.
• Act as a liaison between 3rd-party vendor and internal staff during problem escalation until issue is resolved with proper documentation.
• Coordinate warranty services and perform health checks by monitoring availability and functionality of the network systems.
• To manage and keep proper log records of IT issues for traceability and audit purposes.
• Any other relevant duties as and when assigned.

Requirements

• Minimum Diploma holder in Information Technology, Computer Science or similar field.
• Equips with 2 to 3 years of relevant working experience with extensive knowledge in computer hardware systems and familiarity in general OS systems, Enterprise, programming languages and office software applications.
• Has good IT and problem-solving skills
• Demonstrate project management skills, goal-oriented, and possesses strong delivery/milestone focus
• Excellent interpersonal communication skills and stakeholder management skills, good collaborative team spirit, and a can-do attitude.

We are
YouTrip (www.you.co) is a Southeast Asian-focused fintech dedicated to creating the next generation of digital financial services for the region. With its consumer and corporate products, YouTrip and YouBiz, the company empowers users with the most affordable and convenient financial innovations. The company is a Major Payment Institution licensed by the Monetary Authority of Singapore (MAS), and owns principal memberships and issuing licenses with two of the largest card schemes, MasterCard and Visa. It was recognised as a Top FinTech Leader at the SFF Global FinTech Awards 2021 and awarded Best Multi-Currency Mobile Wallet Provider at the APAC Insider’s 2022 Singapore.

Our culture is entrepreneurial, open & inclusive, and teamwork-oriented. We are looking for talents with the aspiration to thrive in a rapidly growing business in the exciting FinTech space.

We’re looking for a tech-savvy IT System Administrator to join our team and provide IT system setup and technical support to our employees. The IT Administrator will be responsible for setting up IT system infrastructure, troubleshooting and resolving IT-related issues, managing our wired and wireless office network infrastructure, and working with vendors and internal teams to ensure our IT systems are up-to-date and secure. The ideal candidate should have strong problem-solving skills and a thorough understanding of information technology, including hardware, software, networking, and information security.

What you will be doing

• Install, configure, and maintain both hardware and software systems including variety of SaaS based and internal applications, such as Slack, Google Workspace, AWS WorkSpaces, Github, JIRA, Confluence, VPN
• Troubleshoot, and resolve IT-related hardware and software issues reported by internal users, and manage the process of support ticketing
• Monitor network and system performance, including network security and security logs
• Be the IT liaison for new hires, assist to create accounts and set up hardware for new hires
• Train users on new hardware and software
• Support audio and video equipment in office
• Manage the life cycle and purchase forecast of corporate assets to ensure accurate inventory records
• Support the network equipment setup and optimization in the office, troubleshoot issues with the network and ISP vendors
• Work with internal teams or vendors to resolve technical issues
• Support information security audits

What we are looking for

• Bachelor’s degree in Computer Science, Networking or other related disciplines.
• At least 3 years of related work experience
• Good working knowledge of cloud infrastructure, networking, information security, computer systems, hardware, and software
• Experience supporting hardware and software issues on Mac, Windows, and Linux operating systems
• Working knowledge of networking protocols and setup, such as ethernet, wireless network, TCP/IP, DNS, DHCP, and VPN
• Experience in IT asset & inventory management
• Experience with modern SaaS tools and open-source software is desirable
• Ability to work collaboratively and communicate effectively with internal and external teams

What we offer

• An innovative culture that encourages talents to work highly collaboratively in a respectful, friendly environment
• Access to a deep bench of technical and business experts that work together
• Working with an entrepreneurial team of people in Singapore, Thailand and Hong Kong

Responsibilities

• Responsible for developing applications for projects including graphics, reports and calculations
• Responsible in conducting internal testing and acceptance tests and user training
• Responsible for preparing documentation including design specifications and manuals
• Responsible for providing high quality technical support to our customer
• Responsible for conducting onsite routine health check of the systems installed at customer base and documenting troubleshooting and problem resolution steps

Requirements

• Min Diploma in Computer Science or relevant
• Min 2 years of working experience in Project Management in SI Industry
• Proficiency in programming like Visual Studio, ASP and Java, MS Office with VBA and industrial automation is an advantage
• Knowledge in Microsoft SharePoint 2007/2010 (MOSS/WSS) is an advantage

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

JOB RESPONSIBILITIES

• Design and implement IT solutions, including hardware, software, and networking components;
• Manage and troubleshoot the organization's IT infrastructure to ensure optimal performance and availability;
• Install, configure, and maintain servers, workstations, and network devices;
• Collaborate with various Departments to identify and address IT-related issues;
• Implement security measures to safeguard the organization's data and systems;
• Provide technical support to end-users, addressing hardware and software issues promptly;
• Monitor system performance and implement improvements to enhance efficiency;
• Stay informed about emerging technologies and recommend innovative solutions to meet organizational needs;
• Create and maintain documentation for IT processes, procedures, and configurations;
• On-call support outside of regular business hours.

JOB REQUIREMENTS

• Diploma in Computer Science, Information Technology, or a related field;
• Certifications in these preferred: CompTIA A+, Network+, or Security+, Microsoft Certified: Azure Administrator or MCSA/MCSE, Cisco Certified Network Associate (CCNA), ITIL Foundation;
• Proven experience as an IT Engineer or similar role;
• Proficient in networking, server administration, and system integration;
• Strong knowledge of hardware, software, and security best practices;
• Excellent problem-solving and troubleshooting skills;
• Ability to work independently and collaboratively in a team environment;
• Excellent communication and interpersonal skills.

Only shortlisted candidates will be notified.

Purpose:

• Provide support to APAC HQ and all operating companies in the Asia Pacific region on applications relating to Business Intelligence (BI) for management & operational reporting and integration layer with source data systems.
• Participate in implementation/enhancement projects to plan, coordinate and liaise with users on system requirements gathering, solutioning, design & documentation.
• Primary focus will be on in-house developed applications, supporting in areas of business operational, KPI reporting & business analytics.

The key roles and responsibilities are as follows:

Key accountabilities:

• Design BI architecture in Azure cloud and migrate on-premise BI systems to Azure
• Lead in user requirements gathering and perform system impact analysis of changes required by business from technical perspective
• Drive user discussions and conduct workshops to facilitate information gathering
• Perform feasibility study to ascertain area of automation
• Propose and review solutions with respective stakeholders affected by the change
• Document user requirements into user specifications (functional & technical)
• Lead in system design and development of solutions according to the agreed user specifications
• Develop test plan & scripts
• Conduct testing on developed solutions to ensure compliance to user specifications and internal quality assurance requirements (e.g. system performance benchmarks)
• Lead in user training & user acceptance testing
• Ensure proper deployment of changes to production environment in accordance to internal procedures
• Collaborate and initiate change with business users to provide improvements to standardise system processes and propose business solutions meeting business needs/requirements. This involves good collaborative effort with staff members from cross functional areas (e.g. sections, departments and entities from the Asia Pacific region)
• Review all work deliverables from development resources assigned and provide guidance to development accordingly. Resources can be internal or extended vendor resources on technical delivery
• Provide periodic reports to reporting manager on work status/project progress
• Accountabilities are applicable to daily support, change order sustenance and project work
• Ensure full compliance to company policies, internal procedures, information security and JSOX audit requirements for all work performed
• Other duties as assigned by supervisor

Daily Support:

• Dedicate about 30% of time in daily support activities
• Provide 24x7 systems support according to the business units’ SLA of Asia Pacific region on in-house developed business applications
• Handle issues resolution in accordance to SLA
• Report any system or operational deficiencies and recommend areas for improvements

System Sustenance Change Orders:

• Dedicate about 30% of time on change request fulfilment activities
• Manage full change order fulfilment for the designated systems (independently end to end from feasibility study to final delivery)
• Manage development resources allocated as per change order requirements (usually of medium complexity)

Projects:

• Dedicate about 40% of time in project work
• Contribute as a key project member/team lead/technical subject matter expert in new implementation / enhancement projects for small, medium to high complexity projects.
• Collaborate with other ICT team members, application SME’s and with other vendors as and when required by the project and ensure delivery of projects in accordance to project KPIs
• Project activities include but not limited to: requirements gathering, design, testing, training, documentation, deployment, coordination, quality assurance, etc.
• Review all project outputs in relation to IT system deliverables from project development resources

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• At least 7 years of Information Management experience in an MNC within the High Tech industry, with 5 years in IT lead role in project / support environment
• At least 5 years of implementation and support experience in Data warehousing and BI tools
• Degree in Computer Science / Engineering or IT related fields
• Preferably certified in Data engineering and/or Data analysis
• Preferably Project Management certified (PMP) or Agile certified
• Excellent hands-on experience in Power BI, Cognos BI, Azure data lake, Azure Synapse, Azure/Oracle Datawarehouse and ETL tools
• Proficiency in Power BI and Cognos BI Administration, Security and Framework Manager Dimensional Modelling
• Experience in DAX, M query, SQL, stored procedures, database/data processing concepts, data modelling, reports and dashboards development
• Good knowledge and in-depth experience in designing data warehouse systems and data flow in source systems such as Oracle eBusiness Suite or Azure D365
• In-depth knowledge & experience to design and develop a flexible & scalable BI model that can cater for the business reporting needs
• Familiar with IT SDLC and agile methodologies.
• Familiar with business analytics & reporting in areas of Finance, Supply chain, Sales & distribution, Service CRM
• Good knowledge in application deployment & solutioning
• Excellent understanding of data mining, data visualization and statistical modelling
• Proficient in Microsoft Office Tools (e.g., Word, PowerPoint, Excel)
• Good analytical mind and problem-solving attitude/skills
• Possesses great attention to detail while also being flexible to adapt to a dynamic environment and changing priorities
• Proficient in business as well as technical writing / documentation
• People oriented with good interpersonal and communication skills, both written and verbal
• Experience collaborating and working with multiple internal and external stakeholders
• Customer focus and have business sense
• Accountable, decisive, good leadership and emotional intelligence
• Professional ethics & integrity
• Change adaptability, flexible, able to work under pressure or tight deadlines

Interested candidates who wish to apply for the position, please click "Apply".

EA Licence No: 11C5502

EA Registration Number: R23118280

Who we are

Crédit Agricole Corporate and Investment Banking (CA-CIB) is the CIB arm of Crédit Agricole Group, world’s 11th largest bank by total assets and the third largest bank in Europe.

Information Systems Asia Pacific (ISAP), our Singapore center is one of the three main IT Hubs for CA-CIB's worldwide business. We work daily with international branches located in 33 countries by:

• Envisioning and preparing the Bank’s futures information systems
• Collaborating and supporting core banking flagships and transverse areas in their large-scale development projects.
• Providing premium In-house Banking applications

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges

About CMI

Capital Markets IT (CMI) is the IT department within the bank focused on solutions related to Capital Markets. CMI involves technology solutions and systems used in financial markets for trading, investment, and related activities. This includes electronic trading platforms, Risk management systems (market risk, counterparty risk) algorithmic trading, data analytics and Regulatory measures. The use of advanced technologies like cloud and artificial intelligence is also becoming increasingly prevalent in CMI to enhance efficiency and decision-making processes.

Team & Position

Embark on a transformative career journey as an Application Support Analyst in our Capital Market Department! Join a forward-thinking team committed to revolutionizing financial technology. You will be immersed in real life projects, shaping the future of capital markets software. Unleash your creativity, collaborate with industry leaders, and drive innovation that sets new standards. This is your chance to be a catalyst for change and make your mark in the dynamic world of capital markets. You will have the support and guidance of an identified subject matter expert, as well as being in part of the various communities.

Responsibilities

• Provide comprehensive technical support for capital market applications, ensuring uninterrupted operations and minimizing downtime.
• Collaborate with business analysts, development teams to understand the requirements or troubleshoot, debug, and resolve application-related issues.
• Design, develop and test code using a modern CI-CD pipeline.
• Monitor and analyze system performance, promptly addressing any issues to maintain optimal functionality.
• Implement proactive measures to enhance system reliability and performance.
• Conduct regular system audits to identify vulnerabilities and implement security patches.
• Respond to user queries and provide effective solutions to application-related problems.
• Develop and maintain documentation for support processes, troubleshooting steps, and system configurations.
• Collaborate with cross-functional teams to ensure seamless integration and alignment of applications with business objectives.
• Participate in on-call rotations to provide 24/7 support for critical issues.
• Stay updated on industry trends, emerging technologies, and regulatory changes relevant to capital markets.
• Participate to proof of concept for new technology R&D
• Contribute to continuous improvement, automation and development initiatives to elevate the efficiency of support activities.

Technical

• Strong knowledge in UNIX platform and any relational DB and language ( SQL, Oracle, Sybase, BigData)
• Proficiency in scripting languages (e.g., Python, Shell) for automation and monitoring.
• Valuable exposure to Elastic Search, Grid computing, Grafana and Prometheus, Kibana, Control-M, KAFKA
• AWS or GCP Cloud Certified
• Any DevOps Pipeline tooling GIT, Maven/Graven/Nuget/ Ansible, Jenkins, Docker/Kubernetes.

Functional

• Demonstrate a broad understanding of Market Risk and FO Trade workflow, with a commendable grasp of financial products (Treasury, Fx, Credit, IRD)
• Strong knowledge of financial instruments, market data feeds, and trading workflows.

Nice to have

• Any Object-oriented language: Java, .Net
• Domain-Driven design and Microservices: springboot
• Any testing automation tools and frameworks (e.g., JUnit, TestNG, Selenium).

Qualifications and Profile

• Junior level (0 to 3 years) experience in supporting capital market applications and trading systems, ideally within the dynamic landscape of Market Risk/Front Office operations.
• Master degree or Bachelor’s degree in Computer Science, Software Engineering, or related field.

Other Professional Skills and Mindset

• Excellent communication and interpersonal skills to effectively collaborate with diverse teams.
• Excellent problem-solving and analytical skills.
• Ability to work under pressure.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt to new technologies.
• Passion for sharing expertise and grow team members’ skills.

Shift Timings:

• Candidate will have to work in shifts as support is requiring 24/6 Support (depending on team).
• ASIA (09:00 AM - 6:45 PM SGT), EMEA (05:00 PM - 02:00 AM SGT) & US (11:30 PM - 08:30 AM SGT)

Position Summary / Project Description

A technical leader who provides consultative leadership to the Platform Support Team, assures platform alignment to business strategy, and technical governance decisions. Overall, the ServiceNow Platform Architect has strong technical abilities, a sound understanding of business strategy and policies that govern the ServiceNow platform and possesses advanced ServiceNow knowledge and skill.

Responsibilities

• Define, guide, and support the execution of technical governance processes
• Help develop standards and practices for maintaining the ServiceNow architecture model
• Support design and implementation of a platform operating model to achieve desired outcomes and foster end-user adoption
• Provide technical evaluation of demands against ServiceNow platform architecture, platform capabilities, and best practices
• Offers guidance on prototyping and accelerating time from design to deployment
• Advises on configuration and coding standards
• Supports remediation of configurations not aligned to ServiceNow best practices.

Requirements / Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Enterprise Security and Architecture
• Enterprise and/or IT Service Management
• ServiceNow Application Development
• Experience with database design schemas and data modeling
• Strong requirements-gathering experience
• Experience with middleware and discovery technologies
• Comprehension of and the ability to communicate and implement the ITIL CMDB Model

Responsibilities

• Responsible for coordinating and following up on IT projects implementation
• Responsible for coordinating IT related projects on technological analysis, solutions implementation, administration, and maintenance.
• Responsible for supporting ERP issues

Requirements

• Min Diploma in Computer Science / Information Technology or equivalent
• Min 1 year of working experience in D365/AX/NAV support
• Regional travel as and when required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

PRODUCT AREA

The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team when providing in depth analysis on all manner of strategic decisions across Google products. From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an important partner and advisor to the business.

JOB DESCRIPTION

Financial Analysts ensure that Google makes sound financial decisions. As a Financial Analyst, your work, whether it's modeling business scenarios or tracking performance metrics, is used by our leaders to make strategic company decisions. Working on multiple projects at a time, you are focused on the details while finding creative ways to take on big picture challenges.

As someone who knows the workings of the core Finance team inside and out, you'll lead individual projects to transform planning, tracking and control processes. You'll provide senior level management with insightful recommendations, planning and reporting support.

Qualifications

JOB RESPONSIBILITIES

• Drive business and product strategy across Google Ad products.
• Provide management with clear insights and recommendations into drivers of business, market trends, risks, and opportunities leading to business enhancing product actions.
• Lead independently and/or in partnership with cross-functional partners, bringing clarity to big and complex problems facing Google.
• Influence with data, and articulate key insights to executive stakeholders to drive sound business decision making.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in a problem-solving environment (e.g., financial planning and analysis, business analytics, management consulting, or investment banking).

PREFERRED QUALIFICATIONS

• Experience working with cross-functional teams by providing good business acumen.
• Experience in problem-solving, with the ability to structure ambiguous problems and drive insights.
• Ability to communicate and engage with the executive management team.
• Excellent problem-solving and technical (e.g., Financial Modeling, SQL, Data Viz) skills working with large volumes of complex data.

Position Summary

The Servicenow lead focuses on short-term operational and/or tactical responsibilities by providing management to a group of professionals. This person oversees the strategy implementation and operations for design, development, testing, debugging and implementing of Servicenow modules in support of end users' needs on platforms. This person mentors, coaches, coordinates as well as provides technical leadership to the junior staff also focuses on policy and strategy implementation and control.

The lead applies critical and analytical thinking toward developing optimal application solutions. The ideal candidate will possess a strong background in Servicenow or related Service Management experience, architectural design and a deep understanding of modern technologies.

Roles and Responsibilities

• Lead the design, development, and implementation of ServiceNow solutions to meet business requirements.
• Manage and oversee ServiceNow platform configuration, customization, and integration with other systems.
• Collaborate with cross-functional teams to understand business needs and translate them into technical solutions.
• Provide technical leadership and mentorship to the ServiceNow development team.
• Ensure the stability, performance, and security of the ServiceNow platform.
• Stay updated with ServiceNow releases and new functionalities, incorporating them into the existing environment where applicable.
• Develop and maintain technical documentation, including system architecture, design, and procedures.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven hands-on experience with ServiceNow platform implementation and administration.
• Strong programming skills, particularly in Java, JavaScript, or similar languages.
• Good knowledge of ITIL, Risk and Compliance, Project Mangement related processes.
• Extensive knowledge of Servicenow modules such as IT Service Management (ITSM: Incident, Change, Problem, CMDB, etc.), Strategic Portfolio Management, Integrated Risk Management, Workplace management, Now mobile, etc.
• Proficient in ServiceNow development, including UI Policies, Business Rules, and Client Scripts.
• Demonstrated leadership and managerial experience with a minimum of 5 years in a supervisory capacity.
• Excellent communication skills with the ability to interact effectively with stakeholders at all levels.
• ServiceNow certifications (ServiceNow Certified System Administrator, Certified Implementation Specialist, etc.) are a plus.

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 10th largest bank by total assets.

Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office)” for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

• Envisioning and preparing the Bank’s futures information systems
• Partnering and supporting core banking flagships and transverse areas in their large scale development projects.
• Providing premium In-house Banking applications

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

ISAP/ITS Department Overview

ISAP IT Production Centre is an offshore delivery center managing IT Operations (RUN) for Paris, London and Asia. With over 250 people, it constitutes one of two main hubs for CA-CIB IT production teams. This setup is operated in partnership with a Service Provider, who provides most resources on site.

ISAP IT Production Centre is split in 4 departments covering the following aspects:

• INFRA: core infrastructure- systems and network services
• APS: application technical support
• Middleware: Data services and Middleware services
• End-user & Transverse: End-user Services and Transversal activities, including Control Tower, Global Operations Center and Data Security Services.

Position

The Head of Section for Data Security Services manages the RUN team and the related activities to data and endpoint security. He/She is the main point of contact for the service provider and the internal clients in the bank. He/She manages the budget for the scope. He/She is also responsible for the transition of the new services from other regions to Singapore and manages the project/transition. The role is a techno-managerial role and will have to be involved in DLP policy/rule modifications as well. He/She works with continuous improvement principles. He/She is equivalent to the Subject Matter Expert on the technologieswithin data and endpoint security.

Data Security Services team in Singapore is responsible for day-to-day operational services on the infrastructure of Europe (mainly France, UK, and Russia) remotely from Singapore. France infrastructure represents approximately 90% of the worldwide production activities of CA-CIB.

Team works in Asia and Europe time zones and flexible rotational shift is based on the nature of duties.

The operational support of the team covers the following technical scope:

• Endpoint Security technologies – Anti-virus management, Host Intrusion Prevention System etc.
• Data Leak Prevention systems. - Email Prevent, Web Prevent, Endpoint Protect,
• Encryption Solutions: Disk Encryption, File and Folder encryption,
• Database Audit Monitoring solutions
• Email and Web Phishing Prevention solutions.
• Vulnerability Management
• Idendiity Access Management

Detailed Job Responsibilities

The Manager has a wide spectrum of responsibilities and actions.

As the manager of his/her team, he/she:

• assigns the tasks and manages delegation,
• sets and reviews the work organization according to activity’s requirements and people’s needs and validates the schedules,
• animates the team to encourage collaboration and sharing of practices,
• has a role in supporting people development,
• participates to recruitment process for the team,
• Vendor relation management

As the manager of his/her team, he/she:

• Meets stakeholders on a regular basis to discuss improvement plans, action plans, evolving threats and changing risks, and provide feedback on policies, standards, procedures, guidelines. ISS leads security for GIT and is the main entry point for internal clients outside of GIT (Business Lines, BCP, LGL, and Compliance for security topics).
• The service includes, but is not limited to, incident management (fault investigation, resolution escalations of all monitoring alerts and user initiated problem calls/tickets) and request management, but also global projects like End of Life, New Builds, migrations and upgrades etc., participation in global Infra events (like Power down and DR Tests)
• ensures activity is performed in compliance with norms, standards, processes and procedures,
• gathering required evidence using multiple forensic tools to investigate any data leak incident, conducting interrogation if required, case closure and reporting,
• Reporting and auditing
• monitors operational KPI and ensure tickets are closed within SLA,
• ensures documentation is up to date and relevant for use,
• implements cross-functions activities including continuous improvement initiatives,
• estimates the yearly budget, sets monthly forecasts and follows up BAU/Project monthly balance.

As an experienced professional in Security domain, he/she:

• supports his/her team or experts’ diagnosis when technical issues raise in his/her scope of expertise,
• is aware of the global IT structure so that he/she anticipates interrelationships within the organization,
• manage L0/L1/L2/L3 activities which involve direct relationships with end users and L3 activities (architecture, design, project management, etc.)
• provide oversight to all Data Security activities to ensure adequate performance, efficiency, and availability,
• engage with technical peer, Service managers, Architect and project teams on technology roadmap and projects, especially with GIT architecture security team.
• ensures the IT Production activities regarding his/her perimeter are performed correctly by the team, complying with defined norms, standards, processes and procedures,
• has to make sure that the defined KPI is met on a day-to-day basis for Incident, request, problem, change management etc.
• has to monitor and push for improvements in the team’s productivity,
• be available and able to drive/manage any complex or high severity incidents that occur within the scope of their role,
• engage in Projects and project deliveries,
• drive and deliver root cause for any high severity issues,
• has to be responsible for providing direction, proactive and reactive support services to maintain the availability and reliability of systems infrastructure in accordance to the SLA,
• Is involved in security incident diagnosis or investigations to help provide evidence or facts during diagnosis or investigation.
• Manage requests from stakeholders on data security tools to provide extracts, reports or information when required

As the first point of contact for the Service Provider, he/she:

• manages the daily relationship with the Service Provider and escalates when needed,
• follows up Provider KPI and related actions,
• coach and develop partner resources to meet the objectives,

As the first point of contact for internal Clients, he/she:

• manages the daily relationship with internal Clients including planning, requests clarification, risks mitigation and service quality
• prepares client feedback for the monthly review.
• serve as point of escalation on major incidents
• have to maintain a smooth relation with partners, vendors and global clients/teams

As a member of ISAP/ITS, he/she:

• facilitates collaboration and spread of information from and to the team,
• participates to the department’s activities including brainstorming, team building and other team or transversal actions,
• fosters innovation mindset,
• contributes to ISAP/ITS global branding and communication
• manage budget (once a year) and forecast (monthly)
• focus on automation and optimum use of the team to improve efficiency
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.
• Complete all mandatory training as required to attain and maintain competence
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Work Schedule

• Work Timing is flexible and is scheduled to manage the operations within business hours of Asia and Emea timezone.
• Role may have to attend and lead any critical issues escalated outside of working hours, when operational needs.

Responsibilities

• Responsible for coordinating and following up on IT projects implementation
• Responsible for coordinating IT related projects on technological analysis, solutions implementation, administration, and maintenance.
• Responsible for supporting ERP issues

Requirements

• Min Diploma in Computer Science / Information Technology or equivalent
• Min 1 year of working experience in D365/AX/NAV support
• Regional travel as and when required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

About Us

When you work with us, you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognising individual strength.

We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.

DHL Supply Chain is Great Place To Work® certified.

Responsibilities

• Implementing HR Business Intelligence, Data Analysis & Analytics plans to analyze organization and people data from different sources to inform business decisions

• Researching and evaluating issues with HR reporting solutions and ensuring the application of Business Intelligence (BI) Data Analysis & Analytics tools/methods that enhance business decision making capabilities

• Consolidating internal and external HR / Finance / Operations data sets and conducting respective (management) reporting through the development of HRMS and/or Power BI solutions

• Prioritizing escalated issues arising from HR reporting and analytics solutions and coordinating with other subject matter experts to improve usability, accuracy, and effectiveness

• Developing and deploying complex HR / Payroll reports and reporting tools, and assessing analytics effectiveness on an ongoing basis

• Applying advanced technical skills (SQL, Power Query, Python) to quickly identify patterns, insights, anomalies, and solutions to deliver operational and strategic insights for decision-making

• Supporting in communicating information effectively to senior management, conveying technical information to non-technical audiences

• Applying best practices for BI, data modelling, data transformation, and data governance in HR process areas; and providing inputs that maximize the usability of organization and people data for decision making

• Drafting plans determining which Business Intelligence (BI) Data Analysis & Analytics solutions will enable the enterprise to achieve defined business goals

Requirements

• HR functional knowledge and technical knowledge around data and reporting

• Advanced data cleansing/data transformation experience within the HR space

• HR Data quality analysis and reporting experience

• Data manipulation skills: Advanced SQL, Excel, Power BI – Power Query, DaX, Dashboard experience

• Data visualization experience: python, intermediate to advanced Oracle HCM Analytics – OTBI and BI Publisher

• Demonstrated ability to work cross functionally/divisionally with colleagues

• Continuous improvement mindset and approach to work

• Strong stakeholder management and influencing skills

HealthHub SG is on an adventure to unify the health journey of our population. With ever-increasing digitization of public healthcare services and a step change in adoption of our digital applications, a unique opportunity has arisen for an Analyst (Analytics & Customer Insights) to translate our X-data and O-data into impactful insights and weave the insights into masterful data storytelling.

In this newly-created role, you will develop BI solutions to understand product usage and customer activity, create and own multiple Product Key Performance Indicators, develop a deep understanding of product health and the customer experience, advance data acumen across the company, and promote strategic decisions through data storytelling. Product managers, product marketers, policy analysts and senior management stakeholders will look to you to understand behaviours across the customer journeys and translate to actionable insights to elevate the citizen experience and outcomes.

As personalisation of content and digital services starts playing an outsized role, the data foundations that you will build for HealthHub will pave the way for our hyper-personalisation ambitions.

Role and Responsibilities:

• Perform strategic and ad-hoc analysis in support of product team members such as: product managers and planners, engineers, UX, design and marketing team members including content strategists and marketing automation specialist
• Develop dashboards and define metrics that inform success for the Product & Marketing Teams
• Identify opportunities in data to accelerate product adoption, retention and engagement
• Help design, execute and evaluate A/B tests to improve the user journey
• Explain trends across data sources, potential opportunities for growth or improvement, and data caveats for descriptive, diagnostic, predictive (including forecasting), and prescriptive data projects
• Explore large, complex, and loosely defined datasets to create actionable insights
• Provide direction for the overall data strategy such as automating the handling of product usage data collection, PDPA compliance of data under management, cookie and privacy management, experimentation tools, A/B testing, etc. which may include working through vendors’ data teams to execute on the strategy
• Operate in an iterative mindset, focused on delivering improvements and value
• Act as a trusted voice of product data and insights in meetings and presentations

Requirements:

• 4+ years of data analysis experience, leveraging descriptive and predictive data techniques
• 4+ years of experience focused on feature and usage metrics, A/B testing, conversion and retention, segmentation, and developing user archetypes and their usage patterns
• 4+ years of experience in analysing & making improvements in the data sets returned in google analytics
• 2+ years of experience supporting product teams
• 2+ years of experience uncovering data insights to form hypothesis, designing product experiments, evaluating results and making recommendations
• Experience working with product analytics tools such as Mixpanel, Amplitude, Heap or equivalent is paramount
• Intermediate Level SQL
• Advanced BI dashboard development using Tableau or Power BI
• Effective communication skills: Regularly achieve consensus with peers, explain complex data concepts to non-technical stakeholders, and provide clear status updates
• Bonus: Experience using Python and R for analysis
• Bonus: Experience with Qualtrics to establish customer feedback loops will be beneficial
• Bonus: Familiarity with the marketing analytics capabilities offered by content management system vendors such as Adobe Analytics, Sitecore Experience Analytics, or similar

This IT System Engineer role reports to the IT Team Lead to maintain, implement projects, and enhance the IT Infrastructure not limited but included on server, network, security and so on. Provide 2nd and 3rd level IT support for the company's users, good IT career advancement and IT infrastructure environment for technical hands-on opportunity.

The successful candidate will require the following essential qualifications, experience, and attributes:

Responsibilities:

• Manage infrastructure services provided by vendor/s to ensure connectivity, availability of applications and services within the company both locally and regionally.
• Day-to-day support to the Group’s IT infrastructure (local and regional), including servers, desktops, IP phones, email, software updates, printers, backup systems and networking and WIFI equipment, on-boarding, off-boarding and training.
• Provide technical support for PC hardware, software, applications, and IT requests and tickets and close them timely.
• Responsible for the configuration, installation, and support of equipment.
• To participate, assist and support in new project implementations.
• Configuring firewalls, routing, and switching to maximize network efficiency and security.
• Configure, deploy, and maintain Fortinet, Dell, HPE managed Layer 2 Layer 3 switches.
• Manage Hybrid Windows Server Domain Controller, Windows server, VM Infrastructure, Office365, Firewall configurations, Endpoint protection.
• Periodically monitor servers, network devices and backups.
• Perform AD user/computer management and system administration on servers.
• Administer M365, MS Teams, SharePoint Online, Exchange Online, Azure AD, and TrendMicro.
• Plan and manage patch management process and follow up on the status and windows vulnerabilities identified.
• To assist and report to IT Team Lead in any other IT-related activities or projects as assigned from time to time.

Requirements

• Degree in Computer Science, Information Technology, or related field.
• 3 to 5 years of IT network administration related experience, with prior experience in managing IT vendors (overseas and local) for technical issues resolution.
• Administration and management of servers, storage, networking and appliances, virtualization, mobility, and remote access services.
• Hands on experience in networking, routing, switching, and understand TCP/IP concept well.
• Excellent knowledge of best practices around asset management, control, and monitoring of server and network infrastructure.
• Any professional MCSA, CCNA or ITIL certified will be an added advantage.
• Hands-on knowledge with FortiGate/Fortinet firewall products will be an added advantage.
• Experience in M365, Exchange Online, and SharePoint management is an added advantage.
• Experience in Microsoft Azure Cloud is an added advantage.
• Experience in security patch/fix management and Synology NAS management
• Experience in deployment and installation of Windows Server 2008 R2/2012 R2/2019
• Highly motivated and hardworking, with a positive attitude, willing to learn.
• Good problem-solving skills and ability to work independently when required.
• Strong sense of responsibility and commitment to providing IT support to end-users
• Knowledge in Veeam Backup, AD & File Server, SQL Server, TrendMicro Anti-Virus, Email Security, Fortinet Technologies
• Good knowledge of Microsoft Windows, Active Directory, Hyper-V, Backup Solution, NAS
• Good knowledge of network infrastructure that includes Cisco/Dell command line, TCP/IP, DNS, DHCP, VPN remote access, WAN, LAN, VLAN, WiFi, VPN, Firewall, router, switches etc.
• Good knowledge of system level monitoring, performance tuning and backup solutions
• Positive attitude, willing to learn, work as a team and independently as required.

Key Responsibilities

• Management of on premise Windows and Linux based servers, workstations, HPC and end-user devices as well as well supporting infrastructure such as Active Directory, NAS, Network and Security appliances.
• Administration and orchestration of AWS resources to support operations and projects.
• Assist in the review and implementation of enhancements to existing Corporate and Scientific IT infrastructure to meet business outcomes.
• Assist in managing IT inventory and plan for IT infrastructure obsolescence.
• Identify and streamline existing processes with RPA (Power Automate)
• Support end-user devices with installation, configuration, and troubleshooting of hardware, software and network related issues.
• Other duties as assigned by supervisor

Job Requirements

• Degree or Diploma in IT-related discipline.
• Relevant IT certifications (Microsoft, AWS, Cisco/Fortinet) Work experiences & Skillsets
• At least 5 years of hands-on experience in administering on premise and/or cloud based IT infrastructure and services in a corporate or scientific environment.
• Good working knowledge and understanding of the cybersecurity landscape, configuration and management of network and security appliances.
• Experience with both Windows and Linux based systems as well as Powershell and bash scripting.
• Experience in Microsoft Power Automate
• Solid organizational skills and attention to detail while juggling demands from stakeholders.
• Pro-active team player that is resourceful, self-driven with a high degree of professional integrity.
• Good interpersonal and communication skills.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Purpose:

• Provide support to FUJIFILM Asia Pacific (FFAP), FUJIFILM Business Innovation Asia Pacific (FBAP) and all operating companies in the Asia Pacific region on applications relating to Business Intelligence (BI) for management & operational reporting and integration layer with source data systems.
• Participate in implementation/enhancement projects to plan, coordinate and liaise with users on system requirements gathering, solutioning, design & documentation.
• Primary focus will be on in-house developed applications, supporting in areas of business operational, KPI reporting & business analytics.

The key roles and responsibilities are as follows:

Key accountabilities:

• Design BI architecture in Azure cloud and migrate on-premise BI systems to Azure
• Lead in user requirements gathering and perform system impact analysis of changes required by business from technical perspective
• Drive user discussions and conduct workshops to facilitate information gathering
• Perform feasibility study to ascertain area of automation
• Propose and review solutions with respective stakeholders affected by the change
• Document user requirements into user specifications (functional & technical)
• Lead in system design and development of solutions according to the agreed user specifications
• Develop test plan & scripts
• Conduct testing on developed solutions to ensure compliance to user specifications and internal quality assurance requirements (e.g. system performance benchmarks)
• Lead in user training & user acceptance testing
• Ensure proper deployment of changes to production environment in accordance to internal procedures
• Collaborate and initiate change with business users to provide improvements to standardise system processes and propose business solutions meeting business needs/requirements. This involves good collaborative effort with staff members from cross functional areas (e.g. sections, departments and entities from the Asia Pacific region)
• Review all work deliverables from development resources assigned and provide guidance to development accordingly. Resources can be internal or extended vendor resources on technical delivery
• Provide periodic reports to reporting manager on work status/project progress
• Accountabilities are applicable to daily support, change order sustenance and project work
• Ensure full compliance to company policies, internal procedures, information security and JSOX audit requirements for all work performed
• Other duties as assigned by supervisor

Daily Support:

• Dedicate about 30% of time in daily support activities
• Provide 24x7 systems support according to the business units’ SLA of Asia Pacific region on in-house developed business applications
• Handle issues resolution in accordance to SLA
• Report any system or operational deficiencies and recommend areas for improvements

System Sustenance Change Orders:

• Dedicate about 30% of time on change request fulfilment activities
• Manage full change order fulfilment for the designated systems (independently end to end from feasibility study to final delivery)
• Manage development resources allocated as per change order requirements (usually of medium complexity)

Projects:

• Dedicate about 40% of time in project work
• Contribute as a key project member/team lead/technical subject matter expert in new implementation / enhancement projects for small, medium to high complexity projects.
• Collaborate with other ICT team members, application SME’s and with other vendors as and when required by the project and ensure delivery of projects in accordance to project KPIs
• Project activities include but not limited to: requirements gathering, design, testing, training, documentation, deployment, coordination, quality assurance, etc.
• Review all project outputs in relation to IT system deliverables from project development resources

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• At least 7 years of Information Management experience in an MNC within the High Tech industry, with 5 years in IT lead role in project / support environment
• At least 5 years of implementation and support experience in Data warehousing and BI tools
• Degree in Computer Science / Engineering or IT related fields
• Preferably certified in Data engineering and/or Data analysis
• Preferably Project Management certified (PMP) or Agile certified
• Excellent hands-on experience in Power BI, Cognos BI, Azure data lake, Azure Synapse, Azure/Oracle Datawarehouse and ETL tools
• Proficiency in Power BI and Cognos BI Administration, Security and Framework Manager Dimensional Modelling
• Experience in DAX, M query, SQL, stored procedures, database/data processing concepts, data modelling, reports and dashboards development
• Good knowledge and in-depth experience in designing data warehouse systems and data flow in source systems such as Oracle eBusiness Suite or Azure D365
• In-depth knowledge & experience to design and develop a flexible & scalable BI model that can cater for the business reporting needs
• Familiar with IT SDLC and agile methodologies.
• Familiar with business analytics & reporting in areas of Finance, Supply chain, Sales & distribution, Service CRM
• Good knowledge in application deployment & solutioning
• Excellent understanding of data mining, data visualization and statistical modelling
• Proficient in Microsoft Office Tools (e.g., Word, PowerPoint, Excel)
• Good analytical mind and problem-solving attitude/skills
• Possesses great attention to detail while also being flexible to adapt to a dynamic environment and changing priorities
• Proficient in business as well as technical writing / documentation
• People oriented with good interpersonal and communication skills, both written and verbal
• Experience collaborating and working with multiple internal and external stakeholders
• Customer focus and have business sense
• Accountable, decisive, good leadership and emotional intelligence
• Professional ethics & integrity
• Change adaptability, flexible, able to work under pressure or tight deadlines

Interested candidates who wish to apply for the position, please click "Apply".

EA Licence No: 11C5502

EA Registration Number: R23118280

Overview

You serve as a key member of a regional leadership team and are accountable for the definition and execution/delivery of a holistic digital strategy and action plan in line with business strategy and plans of the business unit.

Your team

You are responsible to the Personal Health Care AMA GM & work with global, regional and local cross-functional teams from diverse backgrounds to establish positive relationships and influence digital choices that deliver business value.

How success looks like

• You become the go-to trusted leader and provide stewardship to deliver strategic digital transformation to your respective category and region.
• You are disciplined in your execution and comfortable leading digital thinking within your respective category and region.
• You deliver tangible new value with digital and data capabilities to your respective category and region.

Responsibilities of the role

• Development of a digital vision in line with the PHC AMA business strategy and global PHC digital strategy, in partnership with PHC AMA GM, multi-functional PHC AMA LT and PHC global IT Leader.
• Development and delivery of a digital action plan supporting short-term and long-term PHC AMA business needs with clear business value articulation.
• Partnership with Global PHC IT, AMA IT, and corporate IT to leverage benefits of globally/regionally scaled solutions and enterprise platforms.
• Driving pilots and operationalizing IT/Data/AI capabilities for Sales, Digital Engagement with Consumers, and Media.
• Identification of new business optimization and productivity opportunities that require data/algorithms/digitization.
• Leading Digital & AI Upskilling for cross-functional PHC AMA organization.
• Developing a sustainable pipeline of IT talents and growing IT talents in PHC AMA organization across IT and A&I roles.
• Ownership of Digital Stewardship: Info-security, Data privacy, Application governance.

Qualifications

• Experience within IT at a senior level leading IT organization at the Category, Market or global service level.
• Experience working across functions like Marketing, Sales, Product Supply, R&D, and Finance and across business units.
• Experience working across platforms including, but not limited to: eCommerce, Direct to Consumer, Go To Market, Data and Analytics, Media, Supply Chain.
• Experience in leading transformation that positively disrupts and transforms business.
• Strategic business mindset focused on value delivery - demonstrated ability to create an inspiring vision and lead delivery of strategic transformation.
• Outstanding communication and interpersonal abilities – demonstrated ability to interact and lead in a multi-functional context and able to engage with broad leadership.
• Demonstrated ability to lead by influence and strong collaboration across a matrixed and globally dispersed organization to meet desired business objectives.
• Demonstrated ability to execute with excellence and efficiency against stretched timelines and operate in a very agile environment.
• A team player, who can interrelate and operate effectively with peers, yet results-oriented.

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Scope Of Work

Your essential functions and responsibilities will include but are not limited to:

Job Description:

IT Management

· Assist to revise IT Guide, Policy, and SOP.

· Communicate with vendors, including procurement, maintenance and payment of products and services.

· He or she will manage, support, and troubleshoot all hardware and software applications based on all end-user computing systems such as Desktop, Laptop, and handheld devices.

· Installing and configuring computer systems.

· Inputting and tracking IT support cases.

· Maintaining hardware and software inventory records for audit and asset management.

· Responsible for administering and regular maintenance of all existing IT infrastructure such as the network, servers, and backups etc.

· Any work assigned from time to time by manager or the Management.

Project Management

· Active participation in IT related projects such as gathering and analysing end-user requirements.

· Implement change requests on application enhancements when require.

· Provide application support in post implementation and maintenance support for existing systems.

· Monitor project status and prepare project status report to various stakeholders.

· Log, track, resolve and escalate related IT issues to the correct entity and take responsible and ownership till closure.

Value-added Competencies

· Proficient in the administration and configuration of Fortinet Firewall networking protocols, rules, and policies.

· Skilful in the administration of Windows Server 2019 or 2022

· Hands on networking experiences in administrating and configuring HPE, Ubiquiti Switches, Aruba, and Ubiquiti Wi-Fi Access Points

· Strong knowledge with hands on experience in Microsoft 365 Global Administration.

· Knowledge of Cyber Security and Healthcare Guidelines will be a plus.

Requirements of candidate:

· At least 3-5 years working experience in technology related field.

· Able to work independently.

· Team player, quick learner.

· Good communication skills.

· Proficient in English and Chinese for document and system writing.

· Familiar with Microsoft Word, Excel, and PowerPoint.

Qualifications

· Diploma or degree in Information Technology or equivalent

· Knowledge of IT integration within any healthcare system will be a plus.

· Sound knowledge of various Microsoft Productivity Suite

Others:

· 5 days’ work week

· AWS & performance/variable bonus

· Dental & medical benefits

· Healthcare project work experience an added advantage.

LiT Strategy is a boutique strategy consulting firm which specialises in providing consulting services to SMEs to drive decision making. We provide SMEs with quality business advisory services to help them alleviate their pain points and seize business opportunities.

We are looking for graduates to join our team as a Strategy Consulting Analyst. This is a full-time position and is available in Singapore and within ASEAN.

Primary Roles & Responsibilities:

1. Support engagement teams to develop business strategies and business plans for existing/new businesses
2. Liaise with clients (Up to C-Suite) to identify areas of improvements and providerecommendations for growth
3. Present results to the client's management team and implement recommendations incollaboration with the client's team members
4. Perform data analysis, formulate and test hypotheses, and develop financial models to quantify the feasibility of recommendations
5. Prepare proposals for prospective clients

The Ideal Candidate Should:

1. Be a fresh graduate (Less than 2 years of working experience) from Business, Finance, Accounting, Economics or other related majors
2. Have a strong interest in Management/Strategy Consulting
3. Possess good communication, analytical and problem-solving skills with strong skills in Microsoft PowerPoint and Microsoft Excel
4. Be proficient in spoken and written English. Proficiency in one or more of the ASEAN languages is an advantage but not compulsory

Job Location: Singapore / ASEAN

Being a boutique, there is an expectation that the job scope will be over and above what is described, and we are all expected to be hands-on. Our Analysts can expect to have first-hand experience working with the founders and clients directly.

If you are interested to join our team, please email your resume, cover letter and university transcripts to [email protected]. Please indicate “Strategy Consulting Analyst” in the email subject.

Due to the high volume of applicants, kindly note that only shortlisted candidates will be contacted.

Responsibilities

• Responsible for coordinating and following up on IT projects implementation
• Responsible for coordinating IT related projects on technological analysis, solutions implementation, administration, and maintenance.
• Responsible for supporting ERP issues

Requirements

• Min Diploma in Computer Science / Information Technology or equivalent
• Min 1 year of working experience in D365/AX/NAV support
• Regional travel as and when required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for coordinating and following up on IT projects implementation
• Responsible for coordinating IT related projects on technological analysis, solutions implementation, administration, and maintenance.
• Responsible for supporting ERP issues

Requirements

• Min Diploma in Computer Science / Information Technology or equivalent
• Min 1 year of working experience in D365/AX/NAV support
• Regional travel as and when required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for developing applications for projects including graphics, reports and calculations
• Responsible in conducting internal testing and acceptance tests and user training
• Responsible for preparing documentation including design specifications and manuals
• Responsible for providing high quality technical support to our customer
• Responsible for conducting onsite routine health check of the systems installed at customer base and documenting troubleshooting and problem resolution steps

Requirements

• Min Diploma in Computer Science or relevant
• Min 2 years of working experience in Project Management in SI Industry
• Proficiency in programming like Visual Studio, ASP and Java, MS Office with VBA and industrial automation is an advantage
• Knowledge in Microsoft SharePoint 2007/2010 (MOSS/WSS) is an advantage

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

PURPOSE:

Supporting the pursuit of new business through crafting transition and transformation plans as part of the proposal and projecting strong project management competency.

Executing transition plans – Transition projects moves a Customer organization from its current mode of operation to an FB-managed mode of operation. Transition will include the assumption the as-is environment, as well as fulfilling contractual requirements necessary to facilitate the transfer.

Executing transformation plans – Transformation is the implementation of a set of contractually defined activities as stated in the solution design. These activities should meet specific business objectives and lead to service enhancements, cost reductions, and/or quality, productivity and technology improvements.

RESPONSIBILITIES & TASKS:

• Lead a transition and/or transformation project team (maybe cross-functional, cross-country, cross-organization, cross-service, involving 3rd parties) to takeover service delivery from the customer (or incumbent) per the committed transition plan. Depending on project scale, may lead several projects simultaneously.
• Work with customer and FB teams (delivery management, delivery manager, staffing, infrastructure/tools, etc.) to manage and deliver (transition and transformation) projects on schedule, within budget and with a high level of customer satisfaction.
• Act as counterpart to customer appointed transition manager – maintaining close contact to ensure delivery to schedule and issues addressed.
• Develop and own transition communication plan to ensure consistent understanding of transition progress within key stakeholders.
• Own transition management methodology. Update/improve the methodology based on learning and customer requirements/feedback.
• Adhere to standard transition management methodology.
• Work in pursuit team to represent the transition and transformation function. Craft transition and transformation plans that may be part of the submitted proposal. Participate in customer presentations to project strong transition and transformation management competency.
• During transformation, the STM is accountable for the execution of all transformation activity end to end, with overall account responsibility remaining with the FB Client Manager.
• Manage risk during transition and transformation.
• Ensure compliance with FUJIFILM Information Security Rule, Policies and Procedures at all time.
• Responsible for maintaining security of all FB information entrusted to and not limiting to proper classification & handling of FB documents and records.
• Complete Information Security training and awareness program on regular basis and possess enough knowledge to adhere to FB Information Security requirements.
• Responsible for identifying, reporting and complying with Information Security Incident & Reporting Procedure.
• Failing to comply with the security policies could be subject to disciplinary action, potentially including termination of employment or contract and/or prosecution.

REQUIREMENTS

• Should have 10 years of total working experience with minimum 5 years of experience in managing IT or engineering projects – preferably with experience in setting up service delivery (covering aspects such as infrastructure setup, staffing, finance, knowledge transition, etc.).
• Degree in engineering, computer science, business or related fields.
• Understanding of service delivery in a business process outsourcing context, particularly in imaging and archival, accounts payable and customer acquisition services.
• Project Management certification e.g. PMP, CITPM
• Understanding of technology, particularly as related to imaging software and hardware, document integration.
• Strong customer management skills.
• Experience working in regional/global teams.
• Strong leadership skills – drive, initiative; assertiveness.
• Strong communication skills – spoken and written.
• Strong analytical and problem-solving skills.

Overall Job Summary

Develop various applications to support operations and accelerate growth.

Core responsibilities

• Develop and improve Android iOS mobile applications
• Develop and improve labelling printer system
• Develop and improve Java based ERP solution
• Assist, support and enhance existing applications

Job specifications

• Degree holder in an Information Technology discipline or relevant experience
• Strong understanding of object-oriented programming
• Required skill(s): JAVA, JQUERY, Javascript, JSON, Android, iOS, HTML5,DHTML, Apache, Apache tomcat, MS SQL, PostgreSQL.
• Familiar with Linux environment and good understanding of common command lines
• Familiar with RESTful Architecture
• Familiar with Artificial Intelligence algorithms
• Possesses good experience developing web application, Web Forms, web services and Enterprise Workflows
• Good knowledge in development and maintenance of high load and availability systems
• Effective communicator, enjoys challenges, committed to quality and a team player.
• Fresh Graduates are welcome to apply.