Job Description:

Titan Digital Media is looking for a Business Analyst and Sales Manager to join the company’s growing commercial division to enhance strategic partnerships and drive growth locally, regionally and globally. This role will be reporting to the Managing director to manage business stakeholders across all industries and work alongside Titan Digital Media’s creative division and exclusive talent profiles to push and amplify commercial efforts across its digital platforms.

The role requires the individual to be resourceful, attain the highest quality, drive consistency and strategic deep dive in all digital data metrics. We are seeking an individual to work towards driving revenue growth across our various channels who will be accountable for securing, building and maintaining relationships with key decision markets and executing sales strategies to meet revenue targets.

Key Responsibilities include:

● Work alongside Managing Director of Titan with project based activities which include Titan's Strategic Partnerships Division covering Brand and Governmental Engagements,

Inbound/Outbounds Brand Partnerships with MNC brands to launch 360 Marketing

Campaigns

● Perform deep dive analysis into specific KPIs (specifically on YouTube, Instagram and TiK Tok) to understand the underlying influences & maintain standardized dashboard and reports for the team

● Analyze Online Qualitative and Quantitative sentiments, behavior, viewership watch retention and utilize strong analytical ability to evaluate end-to-end consumer experience and derive conclusions and points of learning

● Provide Long-Form and Short-Form Video specific performance metrics including, but may not limit to: Audience Retention Rate, Reach (Impressions, CTR, Unique Viewers, Traffic Source) Engagement, Demographics and more

● Market/Competitor Intelligence, keep on top of market developments, competitor profiling, running appropriate benchmarking, making recommendations to Titan’s Divisional teams

● Manage Accounts, Liaising and relationship building with internal and external stakeholders in the commercial field. To create branding decks and business proposals for various pitches to potential clients and collaborative projects

Qualifications:

● Bachelor degree or above, major in mathematics, statistics, computer is preferred; or major in science or engineering or engaged in data statistics, analysis, modeling related working areas after graduation

● At least 3 years of working Experience in commercial and numbers oriented roles (Sales, Marketing, Analytics) is preferred

● Able to write requirement documents in English and communicate with global stakeholders

● Have a strong learning ability and curiosity;ability to pick up domain knowledge in new areas quickly; Can lead a small project team to support business;

● Have a strong ability to work under pressure, have the courage to overcome difficulties and accept challenges

Areas of Excellence Required

● Creative and Consumes Digital Content

● Accountability and Ownership in Project Management

● Time Management and Effective Delegation of Roles and Responsibilities

● Challenger - Ability to Disagree and Commit

● Insist on the Highest Standards and Quality in Projects

● Growth and Results Oriented

Job Duties

• Support Digital Transformation Development and Delivery
• Support digital solutions to improve business operations. The contracted staff are to use the EA methodology to systematically develop the future business models and processes for the business stakeholders.
• Develop EA Standards and Framework
• Modelling Standards and Frameworks Review and Enhancement. Explore improvement opportunity on the current EA modelling standards, frameworks/methodologies (e.g. Integrated Methodology for Business Transformation (iMBT), DRM, Business Reference Model (BRM)). This is to keep the MINDEF OSIT EA up-to-date with the Industry technologies and capabilities.
• Proliferate EA and Build Up EA Competency
• EA Operations and Outreach
• Upkeep and enhance the EA repository content (architectural views, templates and scripts). Ensure project architectural views are properly stored. Capability to generate EA reports to support decision-making on architectural views related to business processes, information exchange and system design. Ensure EA templates and filters are developed to support project modelling. Capability to develop scripts to extracts data from EA repository.
• Provide regular training sessions on EA concepts and familiarization on the use of EA software modelling tool (ARIS). The outcome of this task is to improve overall understanding of EA concepts and modelling processes. The contracted staff are to support such training activities, including conducting the training (including hands on segment), setting up the required training facilities at Authority’s specified premises, preparing training content and issuing Certificate of Attendance to participants.
• Render advice, guidance, briefings and refresher training to the Authority nominated parties in EA, including the use of EA repository, EA artefacts, and creating/updating/searching/printing models.
• Change Management and Digital Communication
• Update the Intranet site to promulgate and distribute information related to EA and digital strategy on business transformation. The outcome of this task leads to better stakeholders’ awareness, understanding and support of digital initiatives.
• Support the Authority in change management activities to promulgate the use of EA in digital transformation for MINDEF/SAF. This includes designing communication packages, conducting briefings/workshops and documentations.

Skills & Requirements

• The candidate(s) should possess a Degree in Computer Science/ Engineering, Information Systems, Information Resource Management (or equivalent).
• Required Competencies
• a. Conversant in EA requirements and modelling standards.
• b. Familiar with EA Frameworks such as Department of Defence Architecture Framework (DoDAF) and/or The Open Group Architecture Framework (TOGAF).
• c. Possess some knowledge and technical skills on using EA tools, e.g. ARIS Business Architect and ARIS Publisher.
• d. Possess strong command of the English language (written and spoken), with excellent communication and presentation skills.
• e. Possess good interpersonal skills, highly organised and effective, and a good team player.
• f. Responsible, conscientious, resourceful, independent, responsive and pro-active.
• g. Proficient in Office productivity suites such as Microsoft Office and Excel.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Description:

1. Provide on-going application support and be involved in various stages of the SDLC with lead project teams.
2. Perform user requirement analysis for the development / implementation of new systems and/or enhancements to existing systems.
3. Evaluate potential solutions and make recommendations to resolve business problems.
4. Involvement in the system integration testing phase prior to implementation.
5. Plan and coordinate end-user training for any system implementations or enhancements.
6. Liaise closely with business users and build good rapport.
7. Liaise closely with project teams on test case reviews, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
8. Support the team in defining project requirements, tracking and documentation.
9. Provide 24/7 primary application maintenance support, rotational basis.
10. Liaise closely with interfacing systems users and support teams on routine support issues or enhancements.
11. Assist team in Change Approval Board and Pre-commissioning preparations.
12. Lead team and front users in problem investigations and resolutions.
13. Review Vendor SLA reports.
14. Create/Update SOPs.
15. Support transition phases from project to operations.

Requirements / Qualifications:

1. Successful track record in service management, user and vendor management (good to have).
2. Experience in MS Windows environment & application support.
3. Strong analytical skills and ability to work independently.
4. Experience in healthcare industry is an added advantage.
5. Degree in Computer Science, Computer Engineering or equivalent.
6. Experience in SAP Applications/Modules is an added advantage.

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The primary focus of this role is to support the procurement function by conducting compliance analytics, performance management, spend analytics and procurement sustainability reporting.

We are seeking for a proactive candidate who is able to manage assigned tasks independently, work collaboratively with stakeholders, and communicate effectively with all levels of the organization. If you value initiative and teamwork, we welcome your application.

Responsibilities

Procurement Compliance Analytics

• Monitor and analyze procurement activities to identify potential anomalies / risks, monitoring and analyzing procurement processes to ensure data accuracy and compliance with company policies, procedures, and relevant regulations.
• Perform regular data validation / pre audit review to maintain high data quality.
• Collaborate with procurement teams, finance, operations, and other stakeholders to gather relevant data, and identify and rectify areas of non-compliance for corrective actions.

Procurement Performance Management

• Develop and maintain key performance indicators (KPIs) to measure the effectiveness and efficiency of procurement operations.
• Analyze procurement performance data and suggest process improvements and innovative solutions to enhance procurement efficiency and effectiveness.

Spend Analytics

• Utilize data analysis tools to analyze and interpret procurement spend data.
• Identify cost-saving opportunities and collaborate with procurement teams to implement strategies for spending optimization.

Procurement Sustainability Reporting

• Drive initiatives to increase user awareness on green procurement practices.
• Facilitate the preparation of procurement data for sustainability reporting to Management and Temasek.

Any additional projects / tasks assigned

• Bachelor's degree in Business, Supply Chain Management, Analytics, or a related field.
• 3+ years of experience in procurement analytics
• Strong analytical skills with the ability to derive actionable insights from data.
• Excellent communication and presentation skills to convey complex data findings to non-technical stakeholders.
• Detail-oriented and able to manage multiple projects simultaneously.
• Knowledge of procurement regulations and compliance is a plus.
• Knowledge in data analysis and visualization tools (e.g. Power BI).
• Familiarity with sustainability practices and reporting framework will be advantageous

Job Duties

• Responsible for developing and implementing technology-related educational sessions for the organization, clients, or end-users.
• Collaborate with the project manager to prepare project requirements and schedule for training.
• Responsible for analyzing software releases, developing a course curriculum for its demonstrations and providing required training for the same.
• Support Project teams for System Testing
• Evaluates and tests new or modified web-based programs to verify that programs function according to user requirements
• To identify and rationalize program shortcomings
• Note down problem/defect encountered during testing and inform development team
• Documentation (e.g. Test Plan, Test Cases/Scripts, User Manual, Defect Register and any other ad-hoc document)
• Carrying out SIT and UAT independently

Qualifications & Skills

• Minimum Diploma in Information Technology, Computer Science, or equivalent
• At least 2 years of experience is required for this role
• Able to handle multiple tasks/projects simultaneously
• Excellent communication skills, written and verbal
• Knowledge of .Net and CMS is a must
• Familiar with at least a few testing tools commonly used for software testing
• Able to work independently with minimum supervision

Job Duties

• Ensuring a high level of quality in the services and deliverables provided by the company
• Involved in the quality assurance and service level agreement of maintenance projects
• Actively assisting maintenance customers to monitor issues, changes, and handle queries they have
• Work with the technical team to ensure that all fixes for maintenance projects are delivered on time
• Manage and ensure timely delivery of projects
• Liaising with clients to discuss and identify their project requirements
• Evaluate and resolve any discrepancies and problems that arises during project delivery
• Actively engaging customers to find out their level of satisfaction with the services provided
• Initiate processes to improve the service level provided by the company
• Analyze, remove, and proactively prevent roadblocks across team to meet quality standards, project milestones, and business objectives
• Ensure project output consistently meets requirements and standards
• Conduct User Requirement Workshops
• Conduct User Training sessions

Qualifications and Skills

• Must possess at least a Bachelor’s Degree.
• Preferably at least 1 year of experience in IT Software or related field.
• Certifications in Project Management are advantageous.
• Working knowledge in MS Office, Project Management and Visio
• Able to handle multiple tasks/projects simultaneously.
• Customer-oriented person with excellent communication skills, both written and verbal.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Duties

• Conduct QA session
• Interact with clients to understand and confirm requirements
• Prepare proper documentations for clients’ acceptance
• Responsible for the development and improvement of business processes from client
• Track performance against business plans
• Develop and refine reporting requirements
• Gather, Organize and Analyze information on problems or business requirements
• Work closely with various parties including solution architect, developers, IT engineers to resolve issues.
• Responsible for monthly reporting and KPIs
• Conduct User Requirement Workshops
• Conduct User Training sessions
• Manage and ensure timely delivery of projects
• Analyze, remove, and proactively prevent roadblocks across team to meet quality standards, project milestones, and business objectives

Qualifications and Skills

• Minimum Degree in Information Technology, Computer Science or equivalent.
• Certifications in Project Management are advantageous.
• At least 3 years of working experience/5 years of working experience for Senior consultant in Project Managing Web-Related projects
• Working knowledge in MS Office, Project Management and Visio.
• Able to handle multiple tasks/projects simultaneously.
• Customer-oriented person with excellent communication skills, both written and verbal.

Job Duties

• Conduct QA session
• Interact with clients to understand and confirm requirements
• Prepare proper documentations for clients’ acceptance
• Responsible for the development and improvement of business processes from client
• Track performance against business plans
• Develop and refine reporting requirements
• Gather, Organize and Analyze information on problems or business requirements
• Work closely with various parties including solution architect, developers, IT engineers to resolve issues.
• Responsible for monthly reporting and KPIs
• Conduct User Requirement Workshops
• Conduct User Training sessions
• Manage and ensure timely delivery of projects
• Analyze, remove, and proactively prevent roadblocks across team to meet quality standards, project milestones, and business objectives

Qualifications and Skills

• Minimum Degree in Information Technology, Computer Science or equivalent.
• Certifications in Project Management are advantageous.
• At least 3 years of working experience/5 years of working experience in Project Managing Web-Related projects
• Working knowledge in MS Office, Project Management and Visio.
• Able to handle multiple tasks/projects simultaneously.
• Customer-oriented person with excellent communication skills, both written and verbal.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Duties

• Implement applications using Microsoft development tools in N-Tier environment.
• Responsible for Web-based solution development.
• Provide supports to development projects throughout the project life cycle.
• Assists in physical and logical database design.
• Designs, codes, and tests technical solutions.
• Identifies system deficiencies and recommends solutions.
• Contribute to functional requirements and translate them into technical design and development projects.
• Perform and manage unit and system integration testing, conversion, migration tasks and documentation.
• Document features, technical specifications, and infrastructure requirements for self-produced technical work and job processes.
• Ensuring that development tasks are completed within the timeline provided and that issues are fully tested with minimal defects
• Perform any other ad-hoc tasks given by the Project Manager / Project Director

Skills & Requirements

• Diploma/Degree in Computer Engineering / Computer Science or Information Technology
• Experience in HTML, CSS and JavaScript
• Knowledge in C#, VB.NET, ASP.NET, MS SQL
• Experience in UML and Object Oriented Analysis & Design
• Experience in CMS customization and usage (please specify type of CMS in resume).
• Good documentation skills.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Main duties and responsibilities of the successful candidates are to assist the System Manager/ Functional Leads on the maintenance & support of PPM application. This includes:

• Defect Management. Responsibilities include tracking of system defects reported by users; perform analysis and troubleshooting service to verify and confirm the cause of the problem; provide interim or workaround solutions when necessary to minimize disruption to operations; ensure prompt resolution to the defects reported and facilitate users in Problem Report (PR) testing.
• Service Request (SR) Management. Responsibilities include tracking and monitoring of SRs raised; assessment and implementation of SRs according to operating procedures, e.g. data patching requested by users.
• Change Request (CR) Management. Responsibilities include tracking and monitoring of CRs raised, conduct of impact assessment, design & implement solution and facilitate users in CR testing and conduct training when necessary.
• Operations Support. Responsibilities include monitoring and execution of scheduled events such as monthly jobs, financial year end activities, interface testing, support of audit-related activities, responding to calls/ emails from users about issues/ queries with regard to PPM application and provide on-site support when necessary; support scheduled events such as system down-time; investigate and resolve functional and/or performance related and/or integration issues.
• Prepare and submit monthly progress report on summary of the incidents raised and resolved, SR and CR status updates to the System Manager/ Functional Leads.
• Ensure the smooth operation of PPM, including integration withother bolt-on applications, and interfaces with internal/ external interfaces so that the support is not disrupted during normal office working hours.
• Review and update the relevant documentation (inclusive of ARIS diagrams/ models) to reflect changes made to the system. Examples of documentation including the following: 
  Functional Design (FD) specification 
  Technical Design (TD) specification

Skills & Requirements

• The candidate(s) should possess a Degree in Computer Science, Engineering or Equivalent.
• Minimum 5 years of ASP .NET/ Java development experience in a project management and technical architect role, with at least 3 full cycle ASP .NET or Java implementation of comparable scale and complexity in a large organization.
• Project development experience in C# and Microsoft ASP .NET Framework 3.5/ 4.0 and ASP .NET MVC.
• Knowledge of web technology and development experience in ASP .NET, HTML, CSS, javascript, AJAX and jQuery.
• Experience in database design and development in MSSQL and Oracle.
• Experience in coding using Visual Studio and integration with other .NET and SAP applications.
• Knowledge in secure programming standards and ASP .NET programming best practices.
• Knowledge of system testing methodology and analysis with experience in using testing tool.
• Ability to design, develop and articulate solutions based on strategic business or technical requirements.
• Ability to work independently and efficiently, manage timelines and user expectation, and produce high quality deliverables (documentation, presentations and research).
• Demonstrated experience in designing, developing and managing the delivery of enterprise solutions to support business transformation objectives.
• Possess excellent communication and soft skills.

To perform business applications to maintain functional and operational availability for the business. This includes problem analysis and resolution, ensuring maximum uptime of business applications, handover of systems from development, and working proactively to improve the operational efficiency and reliability of the platform. This role is hands-on as well as requiring day-to-day operations of the application support and working closely with business users.

Job Description:

​Problem Resolution

• Reactive problem investigation, diagnosis & resolution
• Participate in post-mortem activities for any breaks in system availability
• Carry out root cause and trend analysis of problems and identify, and implement solutions to prevent repeat reoccurrence

Change Management

• Participate in change review meetings to review application development and infrastructure changes that impact applications

Application Management Standards

• Define and implement best practice operational standards (e.g. standardized monitoring, logging, escalation, scheduling).

Application Availability

• Work with the Infrastructure team to proactively improve application serviceability, reliability, and scalability

Product Evaluation & Implementation

• Work with the Infrastructure team to identify and implement new products that will increase operational robustness and efficiency

Product Evaluation & Implementation

• Review and amend technical documentation such as support and disaster recovery procedures to ensure that they are kept up to date

Performance Monitoring & Enhancement

• Work with the Infrastructure team to ensure that all relevant metrics for server performance and capacity are available
• Use metrics to maintain and enhance system performance

Requirements:

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma.
• At least 3 years of Application Support experience
• Ability to pick up new information quickly and to work independently
• A consistent attitude and respect for high-quality standards and maintains this despite competing pressures
• Excellent verbal and communication skills and ability to translate complex technical issues into plain English, easily digestible for customers and stakeholders
• A strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines, and geographies
• Strong problem-solving background with a focus on ownership of issues and a commitment to resolving them
• Comfortable working in a fast-paced, customer-focused organization, undergoing changes. Flexible and able to adapt to new situations as the business demands
• Influential and able to persuade peers and stakeholders (at various levels) and thereby, overcome uncertainty to change and sustain support
• Innovative and able to create new ways of working, which are effective and easily accepted
• Occasional travel and on-call availability at all times
• Good analytical skills and ability to investigate the source of a problem across several different systems if required
• Track record of effecting application management changes within a global, high-availability environment
• Required Skill(s): Business Central, Navision, SQL

Job Description:

• To plan & execute implementation of the agreed initiatives for MIS Section. This will require working with the team in terms of analyzing the requirements, studying the options available & working towards a standard solution, which meets the requirements in an effective & efficient manner.
• Fully understand the business requirements and translate these to effective and meaningful information.
• Build and modify operational database structures as identified based on business requirements
• Manage and maintain the Change Request for MIS
• Assist in data-mining, data cleansing and data extraction
• Ensure data integrity
• Manage companywide management reporting requirement and deliver reports timely to the management team and business units
• Documentation of Request for reports, SOP and business requirements.
• Responsible for CRM related activities and Analysis
• Produce reports using the BI tools
• Support general day to day MIS activities

Knowledge, Skills and Abilities:

• Working knowledge of business process design, and conceptualization skills is essential.
• Knowledge of MS SQL/ SSIS is a must.
• Knowledge in Crystal reports/Qlik View/Excel VBA/ Python is a big advantage.
• Experience with Navision is an advantage.
• Skills in Microsoft Office like Word, PowerPoint, and Excel are essential.
• Hands-on experience in ETL
• Excellent verbal and communication skills and ability to translate complex technical issues into plain English, easily digestible for customers and stakeholders
• A strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines, and geographies
• Good analytical skills and ability to investigate the source of a problem across several different systems if required
• Comfortable working in a fast-paced, customer-focused organization, undergoing change. Flexible and able to adapt to new situations as the business demands

Job Description:

• Manage and support IT Infrastructure including Windows Servers, Wireless APs & switches / MFP Printers / Desktops & Laptops
• Basic knowledge in configuration and managing Firewall, VPN, Wi-Fi Access Points etc
• Create and maintain technical documentation related to Windows Servers / IT appliances
• Perform periodic preventive and corrective maintenance, updates to software / hardware
• Maintain inventory of IT assets using IT tools
• Monitor backup & restoration of databases
• Knowledge in Active Directory, DNS, GPO, Office 365, SQL Server, Veeam etc
• Provide installation, configuration, maintenance and support to users including branch office users
• Working knowledge on virtualisation technologies mainly Hyper V, VMware.
• Knowledge in Hyper Converge and Nutanix would be bonus
• Provide remote IT support during major campaigns / peak periods
• Any other duties as assigned

Requirement:

• Diploma or Bachelor’s degree in computer science, information technology, systems engineering or a related field required
• Experience working with VoIP systems preferred
• 2 to 4 years of relevant experience
• Knowledge in Dell SAN Storage is desirable
• Ability to work as part of a team and establish working relationships with co-workers, staff and external contacts, and work effectively and professionally in a team environment
• Available to work period weekends and off-hours for on-site support requirements
• Available for rotational on call support

RESPONSIBILITIES

• Provide expert advice to on-board new users to NSCC’s systems.
• Engage with new researchers, communities and disciplines with data-intensive computing.
• Translate user requirements into optimal computational work plans.
• Assist in the design of NSCC's HPC systems, including benchmarking NSCC workloads on various platforms and recommending the most suitable architecture for the research community.
• Design and implement scalable and performant HPC software infrastructure with ease of maintenance.
• Analyse system and user job data for efficient resource allocations and management.
• Profile and optimise the user applications and workflow on the NSCC's HPC systems.
• Develop HPC utility and automated testing tools for NSCC's HPC systems.
• Develop HPC user guide and best practice guide documents for NSCC's HPC systems.

QUALIFICATIONS

• Master or Bachelor degree in the field of computer science, computer engineering, or other relevant areas.
• Proven working knowledge of HPC system and software.
• Experience with HPC development toolchain and scientific application software stack (GCC, oneAPI, AOCC, AOCL, MPI, CUDA, HDF5, NetCDF, MKL, and FFTW) for building HPC software is essential, knowledge in using Spack or EasyBuild is a plus.
• Strong programming skills in C, C++, and Python, familiar with Fortran programming is a plus.
• Good knowledge and experience in HPC performance optimization and troubleshooting.
• Familiar with HPC job schedulers (PBS or SLURM), OpenMP & MPI, and container technologies (Docker or Singularity).
• Familiar with scripting languages, Linux and HPC profiler & debugger tools e.g. AWK, Bash, Perl, Conda, GDB, Git and IPM.
• Familiar with HPC storage e.g. GPFS and Lustre.
• Demonstrated good team play spirit and high-level problem solving skills.
• Demonstrated effective communication skill including the ability to articulate technical concepts to a diverse range of clients.
• Demonstrated ability & willingness to contribute novel ideas and approaches in support of research community.
• To be considered for a senior position, the candidate should have at least 3 years of relevant experience in a similar position and environment.
• Familiar with AI software stack (PyTorch and Tensorflow) and programming is a plus.
• Familiar with database technology (MySQL, Cassandra, etcd, MongoDB and Redis) and programming is a plus.
• Good knowledge and experience in HPC analysis and data analytics is a plus.

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

IT Process Analyst provides support to the Executive Team (Head of IT, Team Leads) by analyzing business processes and workflows with the objective of evaluating, framing, documenting and improving through automation and digitalization.

Responsibilities

• Identify, document, analyse and improve business and system processes through automation/digitalization efforts. Evaluate the organization's business needs and develops long-term IT plans and solution to meet business requirement
• Discover, develop and maintain system and infrastructure documentation both in text and graphical format. Review information to highlight areas of improvement and identify risks and concerns, extract reports and provides framing of data for review
• Participate in solutioning, change management and problem resolution of existing system and processes
• Formulate and maintain IT policies and processes. Participate, contribute in corporate governance programs and deliver training and user guides for internal and external users
• Organize records and documents in relation to standard operating procedures, contracts, meeting minutes, non-disclosure agreements, and other important records
• Ensure IT System roles and responsibilities are assigned through proper access management controls and assisting with other administrative tasks in involving Procurement, Legal and Finance process

• Diploma or Degree in business, computer science, or relevant field with at least 1 to 2 years of experience in IT documentation skills and tools
• Highly proficient in Microsoft Office skills with ability to work in a collaborative environment, excellent organizational and customer service skills
• Outstanding communication and presentation skills, excellent writing skills with prior experience in crafting official documents for broad circulation internally and externally
• Experience in industrial engagement and organization

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

The Role

The Sustainable and Green Finance Institute (SGFIN) is a new university-level research institute in the National University of Singapore (NUS), jointly supported by the Monetary Authority of Singapore (MAS) and NUS. SGFIN aspires to develop deep research capabilities in sustainable and green finance, provide thought leadership in the sustainability space, and shape sustainability outcomes across the financial sector and the economy at large.

This role is ideally suited for those wishing to work in academic or industry research in the financial sector, particularly in the area of quantitative analysis. The responsibilities of the role will include designing and developing smart databases of various unstructured and non-traditional information related to corporate environmental and social impacts.

There are no teaching obligations for this position, and the candidate will have the opportunity to develop their research portfolio.

Duties and Responsibilities

The successful candidate will be expected to assume the following responsibilities:

• Design research projects in close collaboration with the Institute’s Directors (Prof. Sumit Agarwal / A.Prof Johan Sulaeman / A.Prof Zhang Weina) and Research Affiliates
• Take ownership and responsibility for the successful delivery of research projects, ensuring they are completed within the required deadline and allocated budget, and meeting/exceeding project specifications and targets
• Participate in pre-project activities such as identifying required resources to ensure project completion including staffing and organizational needs of the project team, and preparing high-level project plans with project timeline and resource requirements
• Development of data collection and storage framework
• Plan and perform the collection of information from various alternative, non-traditional data sources, along with commercial databases
• Plan and perform quantitative analyses of various corporate disclosure reports and regulatory frameworks, including textual and graphical analysis.
• Plan and perform the development of databases that can be used by researchers throughout the Institute, with accessible interface for external users
• Monitor progress of research projects and provide necessary interventions to ensure smooth completion of each project
• Manage and coordinate project deliverables, ensuring their quality
• Manage the collaborations with research and industry stakeholders, including providing periodic progress updates and deliverables for grant funding body or project sponsors
• Manage industry partners’ expectation by understanding their needs and providing realistic expectations and scope of each project
• Preparation of results for industry communications, presentations, and academic articles for journal publications
• For Research Fellow position: guide, mentor, and supervise research analysts and associates on the project team
• Work closely with the rest of the SGFIN team to support SGFIN’s activities and objectives

Requirements

• Academic background in the following subjects is preferred: computing, information systems, economics, business, finance, or related disciplines. A bachelor's degree is required, a master's degree in one of these subjects is preferred, with a PhD degree required for the Research Fellow position.
• Basic understanding of financial sector (banks and other financial institutions), financial markets, corporate financial statements, and credit risk analysis, is preferred.
• A thorough knowledge of the research field of quantitative analysis is highly preferred.
• Quantitative and programming skills, including knowledge of textual and graphical analyses, are highly desired.
• Database design and management experience is highly desired.
• Proactive in problem solving.
• Good time management and planning skills with a commitment to delivery.
• Strong project management skills, with ability to manage several projects concurrently.
• Strong delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery.
• Adaptive to change with a positive work attitude.
• Enthusiastic team player who is self-driven, committed, and willing to take initiative.
• Strong interpersonal and leadership skills, effective in coordinating stakeholders, fostering teamwork, and leading high performance project team.
• Strong verbal and interpersonal communication skills, along with written communication skills

This is a full-time position for an IT System Engineer at SPD Scientific. As an IT System Engineer, you will be responsible for daily tasks such as troubleshooting, technical support, system administration, and network administration. This is an on-site role located in Singapore. This IT System Engineer will work closely with IT Infrastructure Assistant Manager to maintain, implement infrastructure projects, and enhance the overall IT Infrastructure. This includes every aspect of the IT network, servers, infrastructure, and security. The position shall provide Level 2 and Level 3 IT support for the company’s users. The position offers great opportunity for learning and contribution to the IT infrastructure and security improvement, risk assessment and mitigation.

The successful candidate will require the following essential qualifications, experience, and attributes:

Responsibilities:

• Manage infrastructure services provided by vendor/s to ensure connectivity, availability of applications and services within the company both locally and regionally.
• Day-to-day support to the Group’s IT infrastructure (local and regional), including servers, desktops, IP phones, email, software updates, printers, backup systems and networking and WIFI equipment, on-boarding, off-boarding and training.
• Provide technical support for PC hardware, software, applications, and IT requests and tickets and close them timely.
• Responsible for the configuration, installation, and support of equipment.
• To participate, assist and support in new project implementations.
• Configuring firewalls, routing, and switching to maximize network efficiency and security.
• Configure, deploy, and maintain Fortinet, Dell, HPE managed Layer 2 Layer 3 switches.
• Manage Hybrid Windows Server Domain Controller, Windows server, VM Infrastructure, Office365, Firewall configurations, Endpoint protection.
• Periodically monitor servers, network devices and backups.
• Perform AD user/computer management and system administration on servers.
• Administer M365, MS Teams, SharePoint Online, Exchange Online, Azure AD, and TrendMicro.
• Plan and manage patch management process and follow up on the status and windows vulnerabilities identified.
• To assist and report to IT Infrastructure Team Lead in any other IT-related activities or projects as assigned from time to time.

Requirements

• Degree in Computer Science, Information Technology, or related field.
• 3 to 5 years of IT network administration related experience, with prior experience in managing IT vendors (overseas and local) for technical issues resolution.
• Administration and management of servers, storage, networking and appliances, virtualization, mobility, and remote access services is an added advantage.
• Hands on experience in networking, routing, switching, and understand TCP/IP concept well.
• Excellent knowledge of best practices around asset management, control, and monitoring of server and network infrastructure is an added advantage.
• Any professional MCSA, CCNA, ITIL or other IT Professional certification will be an added advantage.
• Hands-on knowledge with FortiGate/Fortinet firewall products will be an added advantage.
• Experience in M365, Exchange Online, and SharePoint management is an added advantage.
• Experience in Microsoft Azure Cloud is an added advantage is an added advantage.
• Experience in security patch/fix management and Synology NAS management
• Experience in deployment and installation of Windows Server 2008 R2/2012 R2/2019 is a must
• Good problem-solving skills and ability to work independently when required.
• Strong sense of responsibility and commitment to providing IT support to end-users
• Knowledge in Veeam Backup, AD & File Server, SQL Server, TrendMicro Anti-Virus, Email Security, Fortinet Technologies is an added advantage.
• Good knowledge of Microsoft Windows, Active Directory, Hyper-V, Backup Solution, NAS is an added advantage.
• Good knowledge of network infrastructure that includes Dell command line, TCP/IP, DNS, DHCP, VPN remote access, WAN, LAN, VLAN, WiFi, VPN, Firewall, router, switches etc, is an added advantage.
• Good knowledge of system level monitoring, performance tuning and backup solutions is an added advantage.
• Highly motivated and hardworking, with a positive attitude, willing to learn and independently as required.

Singapore – Data Team

Within Game Operations, we are committed to bringing the best digital entertainment platform to our users. Like us, you strive to understand our diverse range of users by challenging the status quo and developing innovative solutions to engage users.

Job Description

As a Data Analyst, you serve as a bridge between our data and business goals, providing deep insights for making business decisions. You constantly look for innovative ways to optimize the way games are operated.

• Deliver data requests in a timely manner, including but not limited to data extraction, data analysis, data solutions and data visualization.
• Advise reliable and best practices of data extraction methods.
• Perform deep-dive data analysis and studies into problems raised by business teams.
• Facilitate problem-solving process by suggesting hypotheses and corresponding data solutions.
• Support Data Scientists on machine learning models for a better understanding of user behaviors.
• Construct data pipelines to ease retrieval and analysis of key information.
• Support any other ad-hoc data requests from Garena teams.

Job Requirements

• Bachelor’s degree in Computer Sciences, Computer Engineering, Mathematics, Statistics or relevant degree from a reputable university.
• At least 1 year of working experience in a data-related field is preferred. Fresh graduates are welcome to apply.
• Strong in SQL or Python, good knowledge of statistical modeling, and basic understanding of machine learning with prior working experience is preferred.
• Strong in logical thinking and clear in data presentation.
• Strong communication and interpersonal skills and teamwork attitude.
• Fast learner and adaptable to work at a fast pace.
• Experience and passion in the gaming industry is a plus.
• Passionate about games in general with at least entry-level gaming industry knowledge.

Position

In a challenging and multicultural environment, we seek for a Business analyst/tester to join our Core Banking IT department in charge of the development and maintenance of the International Core Banking System of Credit Agricole CIB. This information system is deployed in 25 business units all around the world. The system has multiple modules to manage reference data, commercial back office functions (payments, remittances, loans, deposits, guarantees, letters of credit …), accounting, management control and credit risk monitoring. The system caters to local regulatory reporting needs and head office reporting, based on a data warehouse.

The candidate will be in charge of understanding the requirements and to test the payment system of the bank which is Global Pay Plus – Sevice Platform (GPP-SP) from Finastra (previously D&H). The role will focus primarily on testing the various evolutions of the in-house solution together with the payment engine (GPP-SP).

Main responsibilities

As a Functional Tester:

· Handle the core banking system’s and payment system’s various test phases : regression tests, integration tests, functional tests, test automation

· Good Knowledge and working experience of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Defect Life Cycle.

· Define functional test scenarios for core banking and payment systems

· Overall responsible for ensuring User acceptance testing for all the streams.

· Maintain up to date test libraries (test scenarios, test cases)

· Working with SIT & UAT Testing Team, reviewing, testing scenarios, test cases and helping developers and testers in clearing their doubts about the requirements etc.

· Recording defects utilizing defect tracking tool with priority and severity and alert the management

· Manage planning, communicate with stakeholders

· Prepare regular reports on test results

· Supporting the business users for User Acceptance Testing

· Supporting Operations team / Business Users team to complete the testing

· Managing testing at times when required and found the issues / testing not closing or moving as expected

· Lead Defect Management related actives

Qualifications and Profile

The position requires a minimum of 3 years relevant business analyst/tester experience with Payment systems and Core Banking applications.

Functional

· Good knowledge in Payment area like interaction with Clearing, payment file format ISO20022, SEPA and SWIFT. Hands-on experience with such data mapping and testing.

· Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.

· Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments.

· Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications

· Experience in following areas is a plus: Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO) & Trade Finance

Technical

· Hands on experience on testing methodologies

· Working knowledge of ALM/QC/JIRA

Other Professional Skills and Mindset

· Work on complex systems and a challenging international work environment

· Knowledge of all phases of IT system development and implementation life cycle

· Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.

· Strong analytic skills

· Capable to effectively interact with multiple stakeholders

· Strives to deliver the solution in the most effective and timely manner

· Proactive with excellent verbal and written communication skills in English

· Team spirit - Like explain and share knowledge

· Hands on and versatile

· As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

Job Responsibilities:

• Purchasing and sourcing of new products.
• Prepare and raise purchase orders.
• Build, maintain and manage supplier relationships.
• Able to achieve set targets.
• Able to manage time effectively and prioritize tasks.
• Demonstrate initiative, flexibility and problem-solving skills in a changing and dynamic environment.
• Able to work independently and with other departments to deliver stellar results.
• Support internal stakeholders and communicate any potential issues that may impact on business operations.
• Monitor market trends and competitor strategies.
• Prepare reports and updates as and when required.
• Other adhoc duties by your supervisor when needed.

Job Requirements:

• Able to work independently
• Proficient in MS Excel and Office
• Good communication skills and team player
• Well-Versed in-Home Appliances, IT, Furnishings Product Knowledge
• Up-to-date knowledge of Market Trends
• Prior Background in Retail Merchandising is advantageous
• SAP Knowledge

About Us

When you work with us, you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognising individual strength.

We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.

DHL Supply Chain is Great Place To Work® certified.

Service Logistics IT unit supports bringing in new sales, managing projects for onboarding of new customers as well as providing Business Analyst expertise in solutioning of IT systems.

Responsibilities

• Provide system solution that meets customers' requirements
• Manage and implement projects and change requests related to corporate systems
• Provide overall training to AP countries on systems and process deployments
• Convert functional requirement to system requirements, document the EDI specs & involve in testing and implementation activities
• Act as a single point of contact in AP for all training related implementations
• Bridge current gaps amongst AP operations and to ensure constant alignment between systems and operations leads
• Liaise closely with global and regional team to share and develop best practices
• Lead and support Regional initiatives to ensure a deep understanding of information associated with assigned clients, including SOPs and SLAs.
• Provide continuous operational support / guidance and information on systems training, processes introduction to operational users and updating internal stakeholders
• Work closely with regional teams from implementation to deployment phases to ensure timely and successful implementations that meet budgets and quality standards
• Serve as training point of contact for WMS and Technical Services applications on Service Logistics activities
• Analyze customer requirements and propose solutions, prepare documents specifications to regional and countries
• Validate and act as one of the reviewers for regional SOWs and country CWIs
• Provide regular updates on training progress to management and sponsors to enable overall training progress monitoring
• Drive best practices and training alignment amongst regions
• Demonstrate an ability to influence decisions / actions of country line and functional personnel by providing value-added inputs into the organization’s business processes
• Manage a matrix team that holds collective responsibility for the successful implementation of a customer’s logistics solution
• Manage countries in implementation and training planning with regards to resource requirements and skill set upgrade

Requirements

• Strong understanding of Service Supply Chain management principles, Service Logistics aftermarket operations, and equipped with strong training and IT implementation skills
• Good knowledge of warehouse management systems (preferably from a warehouse operations perspective) with some basic experience in warehousing and transport solution design (preferred)
• Strong analytical and problem solving skills with ability for quantitative analysis and modeling
• Good communication, presentation, facilitation, negotiation, interpersonal and intercultural skills, with an ability to work collaboratively with diverse groups on region-wide projects
• A positive and contributory attitude and strong team player
• A results-oriented multi-tasker with the ability to work under stress and tight deadlines while maintaining performance
• Total dedication to, and focus upon, servicing and supporting both internal and external customers; has the ability to work close together with other functional disciplines
• Able to handle ambiguity, resourceful and possessing the initiative to drive towards the end goals
• Computer literate (SQL ,Oracle, Excel, Word, PowerPoint, Outlook) with a comprehensive knowledge of DHL systems relating to customer service. It is expected that the individual will have exceptional skills in PowerPoint and Word
• Breaks down a problem, situation or process into its component parts, separates the main issues from side-issues, understands the nature of parts and their relationship to one another.
• Sets clear and realistic goals and objectives. Establishes a course of action and a sequence of steps to ensure that activities and objectives are efficiently achieved.
• Is focused on identifying and understanding each customer’s needs. Expresses and act on desire to assist customers in an efficient and friendly manner
• Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk
• Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals
• Works cooperatively with others to achieve target and objectives.
• Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style, tools and mode to the needs of others

SUMMARY OF ROLE

As a Costing Analyst, you will report to the Finance Manager. You will be managing the Controlling department which comprises Controlling (CO) activities with Cost Centre Management; Product Costing; R&D Controlling and Reporting.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• In charge of R&D matters such as capitalization, projects, labor rate calculations, presentation, tax, and audit queries.
• Support on the Business Units actual, forecast and budgeting reporting.
• Monthly preparation and analysis of the actual operating expenses against forecast and budget.
• Preparation of manufacturing surveys and EDB related matters such as grants and surveys.
• Monthly preparation and analysis of warranty and field service reports for provision.
• Support cost allocation on cost of sales and SG&A.
• Follow and enhance internal controls to ensure financial security.
• Participate in the execution of changes to procedures, policies, and systems to facilitate expansion, compliance, and scaling of the business.
• An effective team player and communicator, need to understand the operations and engage proactively amongst the cross functional stakeholders and cultivate close working relationships; able to communicate with different parties both internally & externally.
• Assist in projects in standard costing and ad-hoc assignments.

RELATED EXPERIENCE AND EDUCATIONAL REQUIREMENTS

Minimum requirements

• Degree in Finance/Accountancy, ACCA or CPA with at least 2 to 3 years of costing & FPA experience, preferably in MNC or manufacturing environment.
• Strong proficiency in SAP ECC/Hana system especially in CO module and Microsoft advance excel, pivot table, power pivot and with BI is an added advantage.
• Have a can do mindset to enhance on process improvement constantly.
• Strong attention to details and good interpersonal and communication skills to communicate with all levels in the organization and stakeholders in both verbal and written English.
• Effective leadership skills to coach subordinates.
• Ability to work independently, work with tight deadline and operate in a fast-paced environment.
• Strong analytical and problem-solving skills.

Position

In a challenging and multicultural environment, we seek a Business Analyst to join our Corporate Banking IT Department (CBI), in charge of the International Core Banking System (ICBS).

This information system is deployed in 26 entities around the world. The main features of this information system consist of payments & cash management, loans & deposits, international trade finance, guarantees, general expenses, reference data, limit and risk related systems.

The department is in charge of the core applications used by various departments in the bank: back offices, finance & accounting and compliance & risks.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project/support teams as well as the ability to work on multiple projects concurrently. The candidate will need to develop a good understanding of both IT systems and business processes.

Main responsibilities

• Propose solutions for the new requirements
• Provide estimation and planning for the daily work
• Manage communications with users and sponsors
• Write functional specifications for enhancements
• Prepare functional test cases and manage BA’s tests to validate the development of the solution
• Liaise with IT business lines for clarification and understanding of requirements.
• Manage functional risks and escalate with defined actions.
• Keep up-to date the existing documentation (presentation of the tool, use guide…)
• Communicate with deployment team for delivery via the release note and support team for support
• Provide and monitor 3rd Level application support under the team scope
• Organize Problem solving sessions to understand why we had issues in production
• Be pro-active to propose improvement on current application

Qualifications and Profile

• Minimum diploma/degree holder in accounting, banking, finance or IT.
• Minimum 8 years working experience in finance and/or business analyst in banking industry.
• Experience on IT applications related to Client Account management, Client statements & Client reporting is a plus
• Knowledge on financial accounting (IFRS norms) and financial reporting is a plus
• Good experience in all phases of the software development life cycle.
• Good experience in managing small to medium-sized projects (iterative or agile).
• Proficiency in working with SQL database queries.
• Strong analysis, problem solving skills
• Strong perseverance and diligence towards attaining goals with effective time management.
• Excellent communication and interpersonal skills
• Self-motivated and excellent team player.
• Strong experience in working with Microsoft Office tools.

Other Professional Skills and Mindset

• Strong organizational and communication skills
• Strong analytical and problem solving skills
• Team spirit - Like explaining and sharing knowledge
• Awareness of various software development procedures
• Ability to follow defined procedures
• Understanding and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

In a challenging and multicultural environment, we seek a Automation Developer to join our Core Banking IT department which is in charge of developing and maintaining the International Back Office Cash Management System. This information system is deployed in 25 business units all around the world. The system has multiple modules to manage reference data, commercial back office functions (payments, remittances, loans, deposits, guarantees, letters of credit …), accounting, management control and credit risk monitoring. The system caters to local regulatory reporting needs and head office reporting, based on a data warehouse.

The candidate will be in charge of analyzing the requirements, writing specifications, maintaining and building the configuration solutions in the Global Pay Plus payment engine of the bank.

The role will focus primarily on the build and delivery required evolutions of the vendor provided / in-house solution in line with several projects with a high value budget. The main application to be managed is Global PayPlus Payment Engine.

Main responsibilities

• Contribute to the team’s business needs with strong functional expertise on GPP-SP platform for International Payments, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO), clearing and settlement mechanisms
• Provide expertise on Corporate Payments, Correspondent Banking and Indirect Participants Banking
• Provide the strong expertise on GPP-SP configuration management and Business & system configurations
• Understanding the BRD and conducting requirement gathering by various means like brainstorming, workshops, Questionnaire and working with different stakeholders of the cash management team like Product Managers (Global as well as In-Country), Client Services, Implementation, Operations and Finance in the context of GPP-SP.
• Mapping the identified functional requirements to GPP-SP and defining a solution with the help of it to full fill the payment processing.
• Do Fit-Gap Analysis of the Business Requirements and design configuration solutions in GPP to minimize the Gaps and use GPP capabilities to address the requirements.
• Provide Defect Triage analysis of the issue raised by Quality Assurance team and work towards fixing of the issue using GPP configuration capabilities.
• Identifying the scope of the requirements, validating the requirements in the context of GPP-SP.

Analysis and design of GPP solutions:

• Follow Business Analysis best practices and Engagement of Stakeholders across Front-to-Back functions.
• Is responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Manage the requirements and provide design options for the solutions available and guide the team.
• Evaluate of alternative IT solutions and provide appropriate recommendations.
• Provide domain expertise with the strong understanding of all cross border payment processing knowledge to help define a viable business solution, working with the key business sponsors in GPP-SP.
• Ensure that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project deadlines resulting from change requests, adhoc projects, or technology issues.
• Coordinate with various user groups and interface teams and getting them on board as interface services for various financial services.
• Manage stakeholders, risks, issues, quality, and project controls.

Contribute to the testing and support of GPP and Cross Border payment applications

• Work closely with the technical implementation team in bridging the gap from translating functional to technical details
• Provide functional Guidance to the Team, working closely with developers/Tech Leads/BAs and to the contributor applications for assisting in resolution of queries Perform level 3 support of applications in production.
• Analyze and evaluate the defects as raised by first and second level support.
• Coordination with support team and technical team to investigate the defects.
• Make sure it works in continuous integration environment.
• Write tests to ensure the robustness of the fix.

Professional Skills and Qualifications

At least 5 years of hands-on experience in payment systems (especially GPP SP) and good understanding of payments domain

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with technical team
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills
• Hold a Bachelor’s /Master’s degree from a reputable university, and whilst not essential, subjects including computer science, electronics are a plus.
• Strong organizational and communication skills
• Strong analytical and problem solving skills
• Team spirit - Like explaining and sharing knowledge
• Awareness of various software development procedures
• Ability to follow defined procedures
• Working knowledge of Agile Scrum framework (good to have)

Legal and Regulatory Responsibilities

Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

As the IT Operations Manager, you will be responsible for overseeing our technical operations, ensuring the efficiency, reliability, and security of our systems and platforms. In addition to collaborating with a team of tech professionals and driving strategic initiatives, you will also manage IT assets and enhance IT security measures to protect against potential threats and vulnerabilities.

Key Responsibilities:

· Collaborate with external technical team, providing guidance, support, and mentorship to team members.

· Oversee the design, development, and implementation of technical solutions to meet business objectives.

· Interpret and analyze programming languages, algorithms, and data structures to optimize system performance and functionality.

· Implement and maintain cyber security measures to protect against potential threats and vulnerabilities.

· Manage IT assets, including hardware, software, and infrastructure, to ensure efficient utilization and compliance with organizational policies and standards.

· Enhance IT security measures, including access controls, data encryption, and security monitoring, to safeguard company data and assets.

· Conduct testing and quality assurance of online platforms, ensuring usability, functionality, and security standards are met.

· Collaborate with internal stakeholders to define technical requirements and priorities, and communicate technical concepts to non-technical stakeholders.

· Stay abreast of emerging technologies, industry trends, and best practices to inform decision-making and drive innovation.

Qualifications:

· Bachelor's degree in Computer Science, Engineering, or related field.

· Proven experience in a technical leadership role, with a strong track record of managing technical teams and delivering complex projects.

· Proficiency in programming languages.

· In-depth knowledge of cyber security principles, practices, and tools, with experience implementing security measures in enterprise environments.

· Experience in managing IT assets and infrastructure, including hardware, software, and network resources.

· Strong analytical and problem-solving skills, with the ability to troubleshoot technical issues and propose effective solutions.

Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.