Work with Client, Sales/Trading desks and other stakeholders to resolve any open questions/issues Monitor and control operational risk throughout the trade processing life cycle on Structured and Flow Credit derivatives post trade execution.

Become a subject matter expert to mitigate risk and drive efficiencies Manage real-time trade booking exceptions internally between the trading desk and sales force Collaborate with our technology and business partners to enhance systems and workflows Engage in various industry and regulatory initiatives in a constantly changing environment Ensure that processes are continually reviewed and improved, risk is managed, and results are achieved that meet expectations for timeliness, quality and cost effectiveness within the Department.

Basic Qualifications

Bachelor's degree

Proactive, enthusiastic, and creative approach with very high attention to detail Ability to prioritize and multi-task in a fast-paced environment Highly collaborative and team-focused with ability to interact effectively with a wide range of individuals Effective problem solving and critical thinking skills along with the ability to use discretion and good judgment

Preferred Qualifications

Understanding of credit derivatives, including the current regulatory environment is beneficial Candidate must be proactive, enthusiastic and team oriented Ability to remain composed under pressure At least 2-5 years of work experience in Finance or related field Competency with MS Suite, especially Excel, and the ability to learn multiple programs quickly

1. To act as a single point of contact for all user incidents, requests, and general communication.

2. Provide Level 1/2 support to all applications or software systems.

3. Coordinate with different support team to ensure issue resolved with proper resolution recorded.

4. Follow SOP and policy defined.

5. Knowledge Base Maintenance.

6. Provide incident management for all in-scope assets.

7. Responsible for tickets resolution within scope of support, with the use of remote diagnosis and resolution where appropriate.

8. Responsible for call logging, call assignment, incident management & coordination, call tracking and follow up to closure within agreed SLA.

9. SLA compliance and reporting.

10. Responsible for scheduling the engineers for onsite service calls.

11. Log all calls in the CRM system provided; review and manage all incidents and problems to ensure accurate recording, appropriate classification, timely escalation and updates to the customers.

12. Manage proactive monitoring using relevant tools and manage the alerts and tickets generated to closure.

13. Review the incidents and contribute to building up a knowledge base for effective and efficient IT support.

14. Develop and maintain service desk metrics and reports.

15. Focus on first call resolution to ensure early closure of tickets.

Job Responsibilities:

• Collaborate with various stakeholders to determine software requirements for printer utility tool.
• Create & manage product specifications and design documents.
• Guide and assist the development team throughout the process.
• Troubleshoot and resolve issues related to design or coding.
• Present regular progress reports to stakeholders and setting acheiveable goals for the team.
• Work closely with Quality Control (QC) Engineers to test the final product to ensure the functionality and adherence as per the development schedules and deadlines.
• Update software solutions as required.

Job Requirements:

• Minimum Diploma in Computer Science / Information Technology or equivalent.
• Candidates with 3-5 years in software development and project management are preferred.
• Good proficiency in C# , .NET, .NET MAUI, Javascript and front-end frameworks (React) will be highly preferred.
• Excellent organizational and leadership abilities.
• Knowledge of architectural styles and design patterns.
• To have a long term vision (Able to see big picture) while focusing on operational requirements.

Job Title:

IT Systems Specialist

Job Description:

Do you enjoy going the extra mile to analyze the root causes of software or interface issues and find effective solutions?

At Vanderlande, we specialize in delivering advanced logistics automation solutions for complex airport and parcel operations. Our systems are a blend of Electromechanical, IT, and Control components, all requiring specialized expertise and support.

As an IT Systems Specialist, you’ll ensure high system availability by applying expertise in virtualization, Linux, Windows OS, and hardware. You’ll analyze and resolve software, hardware, and network issues, configure and optimize OP5 monitoring tools, and maintain IT infrastructure. You’ll work closely with customers, internal teams, and suppliers to research solutions, propose improvements, and implement technical enhancements.

Key Responsibilities:

• Identify and resolve issues in IT and control software of the Vanderlande baggage handling system, working closely with cross-functional teams.
• Review system logs to analyze and trace application issues.
• Develop and maintain validation processes for customer-specific change logs.
• Work with XML structures for data processing, configuration, and integration.
• Analyze and troubleshoot Java logs to identify errors and performance issues.
• Configure and optimize OP5 monitoring tools to ensure IT infrastructure availability.
• Triage events, maintain incident reports, and plan preventive maintenance tasks.
• Act as primary contact for customers, offering technical solutions and minimizing downtime.
• Ensure 24/7 high availability of IT services through proactive monitoring and maintenance.
• Manage preventive and corrective maintenance for applications and middleware like Oracle, WebLogic, and Java interfaces.

Qualification:

· Bachelor’s or Master’s in Computer Science, IT, Networking, or related field.

· 5+ years in industrial systems, IT support, and troubleshooting.

· Skilled in XML for data processing, configuration, and integration.

· Proficient in Java log analysis and OP5 monitoring configuration.

· Expertise in Oracle Databases, SQL, PL/SQL, and middleware (Oracle, WebLogic).

· Hands-on experience with Windows Server, Linux administration, and VMware.

· Strong knowledge of network hardware, firewalls, and IT security software.

· Familiar with ITIL practices; strong English communication.

· Proactive, team-oriented, willing to work 24/7 as needed

• Working together with a managment team to define business and information needs.
• Translate business requirements into analytics and reporting specifications.
• Optimize and automate data collection processes.
• Provide and assist with daily operational tasks and system support.
• Assist and support sales team on current and potential clients.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Senior Technical Analyst. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Responsibilities

· The role will need a combination of skill sets cutting technical knowledge, techno functional and business analysis, and project management skills.

· Designing functional technology solutions

· Overseeing development and implementation of programs

· Troubleshooting with difficult technical issues and act as a problem solver for delivery tracks.

· Create and assist in presenting IT solutions related point of views to APAC CIO organization.

· Providing technical leadership and support to software development teams

· Understand company needs to define system specifications.

· Monitor systems to ensure they meet both user needs and business goals.

· Coordinate internal resources and third parties/vendors for the flawless execution of projects.

· Proficiency with some of the Transaction and Corporate Banking platforms – in areas of Cash Management, Core Banking, Cyber Security, Trade, Digital Channels, Payments, Risk and Compliance, API Microservices, Cloud etc.

· Experienced with deep skills on Transaction Banking - Core Bankingprojects, Oracle, FIS etc.

Requirements

· Bachelor’s degree in engineering, IT; Masters preferred etc.

· 10+ years of relevant experience in banking technology.

· Required project experience in one of the below 3 areas – Core Banking

· Experience working with global & regional banks, with deep understanding of banking technology architecture and solutions.

· Solid technical background, with understanding or hands-on experience in software development and web technologies. Able to demonstrate hands on technology coding experience prior to project management in career.

· Understanding of agile / scrum (preferred with scrum master certifications)

· Excellent client-facing and internal communication skills

· Good written and verbal communication skills

· Strong working knowledge of Microsoft Office; will be required to create presentation decks.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Deepa Shivakoti

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

To lead, manage and provide effective guidance to team member and Front Office in their work processes and submissions, in terms of new client account on-boarding. The role requires the candidate to be able to face off Front Office relating to client documentation and/or KYC related matters. Candidate should ensure that the team meets the expectation of the bank policy for BAU and ensure that the targeted timeline is met. In addition, he/she will be required to liaise with the local AML officers concerning business-view on specific AML/KYC related topics.

In his/her function as a Documentation/KYC Expert, the candidate should be able to handle the daily BAU responsibilities on top of monitoring team performance and reporting on metrics. It involves close collaboration with AML, Compliance, ORM, Front Office and Legal.

Responsibilities/Tasks:

• Responsible for ensuring timely, complete and accurate processing of account opening (including performing all relevant controls) for individual and corporate accounts, KYC reviews and timely escalation/reporting of any discrepancies.
• Review all account opening and other supporting documents required for individual and KYC information updated in the system
• Provide expert advice on documentation to Client Advisors on complex account structures
• Perform name searches in the bank approved search engines
• Liaise with KYC / AML team / COO office as appropriate for the account setup
• Monitor document deficiencies as per bank control procedures
• Training of Front office staff on legal documents and KYC related subjects
• Ensure the escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and
• implementation of mitigation or control solutions
• To enhance Client risk assessments and various MIS reports for management reporting to facilitate review in managing risk and strengthening the control procedures and processes
• To understand and maintain the Bank Global KYC/ AML Standards, Account
• Documentation procedures, Local Laws and Regulations and implement related control processes
• Escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions.
• Involved in design and implementation of strategies to ensure continuous process with the WM COO and Change functions to scope and define change projects to deliver process and performance improvement

Qualifications:

• Diploma / Degree majoring in Banking, Accountancy or Business Administration or related discipline preferred
• Knowledgeable and experienced in operations, account documentation, risk management, Sophisticated AML/KYC knowledge and experience in banking or financial industry for at least 1-3 years
• Good knowledge in Know Your Client procedures
• Ability to develop a good knowledge of the customer base, with sensitivity to specific customer needs.
• Experience in team/stakeholder management preferred.

Personal Competencies or Skills

• Mature, strong analytical and problem solving ability
  A team leader who is able to multi-task effectively in a dynamic environment, appreciate diversity and follow through assignments within tight schedule
• Excellent interpersonal skills and the ability to manage relationships with all levels
• Strong customer relationship, communication and presentation skills
• Problem solving skills
• Strong process and project management

Looking for Workday Developer/Technical profile

Workday Benefits (P3 - Advanced)

Workday Benefits - Work directly with the client on CR, gathering requirements to analyze, design and/or implement technology best practice business changes to technology with business strategy and goals.

Skills:

1 - Workday Benefits

2 - Workday Business Process Framework & Design

3 - Workday Foundation Data Model Organization Management

Responsibilities:

Understand and apply Workday and Accenture methodologies

Conduct or support working sessions with clients to gather, understand, and analyze business requirements

Create functional designs, process designs (including scenario design, flow mapping)

Demonstrate design options and functionality using prototyping Stay on top of new innovations provided by Workday for applications at our clients

Configuration of designs, demonstrate to client and validate

Contribute to design of integrations to/from other systems

Support testing, fixing of errors and dep

Our client is a Fortune 500 company and a prominent global investment banking, securities, and investment management firm. The role is a 6 months outsource contract starting Feb 2025

Responsibilities

• Work with Client, Sales/Trading desks and other stakeholders to resolve any open questions/issues
• Monitor and control operational risk throughout the trade processing life cycle on Structured and Flow Credit derivatives post trade execution.
• Become a subject matter expert to mitigate risk and drive efficiencies
• Manage real-time trade booking exceptions internally between the trading desk and sales force
• Collaborate with our technology and business partners to enhance systems and workflows
• Engage in various industry and regulatory initiatives in a constantly changing environment
• Ensure that processes are continually reviewed and improved, risk is managed, and results are achieved that meet expectations for timeliness, quality and cost effectiveness within the Department.

Qualifications

• Bachelor's degree
• Proactive, enthusiastic, and creative approach with very high attention to detail
• Ability to prioritize and multi-task in a fast-paced environment
• Highly collaborative and team-focused with ability to interact effectively with a wide range of individuals
• Effective problem solving and critical thinking skills along with the ability to use discretion and good judgment
• Understanding of credit derivatives, including the current regulatory environment is beneficial
• Candidate must be proactive, enthusiastic and team oriented
• Ability to remain composed under pressure
• At least 2-5 years of work experience in Finance or related field
• Competency with MS Suite, especially Excel, and the ability to learn multiple programs quickly

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.

We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

RMA Consultants EA License No: 93C4403
Foo Erin EA Reg No: R2196422

Job Summary:

The IT Project Coordinator is responsible for supporting the planning, execution, and delivery of technology projects. This role involves working closely with stakeholders to understand their requirements, communicating these to the development team, and ensuring projects are completed on time and within scope.

Job description:

· Stakeholder Management: Understand and gather project requirements from stakeholders. Act as the primary liaison between technical teams and non-technical stakeholders.

· Communication: Clearly and promptly communicate project expectations, milestones, and progress to team members and stakeholders.

· Project Tracking: Oversee and monitor the progress of projects using project management tools to ensure timely delivery. Maintain detailed project documentation, including logs for all project tasks.

· Priority Management: Assess project priorities and constraints to allocate resources and timelines effectively.

· Task Delegation: Delegate tasks and responsibilities to appropriate developers based on their skills and project needs.

· Testing and Deployment: Coordinate with QA teams to ensure projects meet the required standards before deployment. Oversee the testing phases of the project lifecycle.

· Documentation: Keep comprehensive project documentation including stakeholder requirements, project progress reports, and final deployment deliverables.

· Design Tools Familiarity: Utilize flowchart diagrams and wireframes to plan and present project specifications clearly.

Working schedule & Salary package

• 5 days working per week Monday – Friday (9.00am – 6.30pm), 2 day off.
• $2,800 - $3,800 SGD (Depends on experiences)

What we offer

• Annual salary increment & Bonuses!
• Medical / TCM / Optical / Dental claims!
• Career progression

Requirements:

· Educational Background: Bachelor’s degree in Computer Science, Information Technology, Project Management, or a related field.

· Experience: 2+ years of experience in project coordination or management within an IT environment.

· Technical Skills: Proficiency with project management software (e.g. JIRA, GitHub). Understanding of software development and web technologies. Skilled in using tools for creating flowcharts and wireframes.

· Soft Skills: Excellent communication and interpersonal skills, strong analytical and problem-solving abilities, and a proactive approach to resolving issues and risks.

· Certifications: Certification in Project Management is preferred.

Additional Skills:

· Ability to work in a fast-paced, deadline-driven environment.

· Strong organizational skills with the ability to manage multiple priorities simultaneously.

· Keen attention to detail and commitment to excellence.

An IT Project Manager, or IT Project Leader, is a professional who oversees the implementation of IT infrastructure and software within the organisation. Their main duties include project planning, resource allocation and project implementation that is in line with the organisation’s standards and policies.

• Ensuring that all projects are delivered on-time, within scope and within budget.
• Developing a detailed project plan to monitor and track progress
• Establish and maintain relationships with internal/external stakeholders and third parties/vendors.
• Define resource allocation, work scope and responsibilities of assignee, project phases/timeline
• Drive all project personnels to work on project based on planning, ensure project direction with solid progress and accomplish in targeted requirements
• Collect statuses from project personnels, regularly summarise the updates on project statuses and to-do actions to all stakeholders.
• Define problems encountered if any and decide the alternatives/work-around time to ensure the project is delivered on time and with quality. Report and escalate to management as needed.
• Assist in organizing, attending and minute-taking of project meetings
• Maintain code integrity and organization.
• Create and maintain comprehensive records of project documentations for future use.

*

Requirements

• Possess at least a Diploma/ Degree in IT or related field of study.
• Minimum 1 or more years of proven working experiences in the relevant field, delivering IT solutions, managing and executing of IT projects.
• Fluency in English (both written and spoken) is a must.
• Strong coordination and communication skills to manage project team activities with high-quality successful project delivery experiences
• Familiar with IT Project methodologies, tools and phases of project lifecycle
• Understanding and implementation of Security and Data Protection
• Proficiency in Microsoft applications, including Word, Excel, Powerpoint
• Knowledge and experience in the project of architecting /infrastructure on a public cloud platform is a plus.
• Detail-oriented and problem-solving aptitude.
• Ability to work under pressure and meet deadlines
• A team player who is independent, patient and adaptable.

Responsibilities:

System Administration

• Install, configure, and maintain computer operating systems and services, including Windows, Linux, and macOS
• Monitor system performance, troubleshoot issues, and ensure network, system, and endpoint security

User Helpdesk Support

• Provide end-users remote and onsite technical support, addressing hardware, software, and network issues
• Respond promptly to helpdesk tickets, emails, and phone calls, and resolve or escalate issues effectively as necessary

Knowledge Sharing

• Document and track technical support issues and resolutions in the ticketing system
• Maintain up-to-date network diagrams and technical documentation

Project Work

• Set up and configure next-generation firewall, managed switches, enterprise wireless, SIEM, and endpoint security
• Deploy cloud servers with an open-source virtualisation
• Configure Microsoft 365 environments, including user provisioning, licensing, and other essential services
• Configure and manage Microsoft 365 services, including Exchange, SharePoint, OneDrive, and other services
• Implement and maintain Microsoft 365 security measures and policies, including Entra ID, Intune, Purview, Cloud Defender, MFA, and Conditional Access

Security Management

• Comply with all policies and procedures published under Information Security Management System category
• Fulfil the requirements of Information Security Management System standards

Others

• Any other ad-hoc duties as required by the company from time to time

The Ideal Candidate:

• Diploma or Degree in Information Technology or a related field
• Strong communication and teamwork abilities
• Ability to work independently and under pressure
• Strong work ethic and commitment to quality
• Ability to learn new things quickly

By submitting your resume to us, you agree that we may process your personal information in accordance with our Data Protection Policy. This includes collecting, storing, and using your personal data for the purpose of evaluating your qualifications and suitability for employment opportunities within our company. You understand that providing inaccurate or incomplete information may affect the evaluation of your application. If you have any concerns regarding the processing of your personal data, please refer to our Data Protection Policy or contact our Data Protection Officer.

https://www.entrustnetwork.com/privacy-policy/

Key Responsibilities:

Consulting & Analysis:

Serve as the subject matter expert on Managed File Transfer (MFT) technologies and solutions, providing guidance on industry best practices.

Analyze client business and technical requirements to develop customized MFT solutions, ensuring compliance with pharmaceutical industry standards and regulations.

Collaborate with client stakeholders to understand data transfer needs, and assess existing infrastructure, workflows, and security requirements.

Solution Design & Integration:

Lead the design and integration of MFT solutions (such as IBM Sterling, Globalscape, or Axway) into the client's enterprise systems, ensuring seamless interoperability with ERP, CRM, and other business-critical applications.

Develop and implement integration strategies for secure, automated file transfers between internal and external systems (partners, suppliers, regulators).

Ensure that file transfers meet stringent regulatory requirements (e.g., 21 CFR Part 11, GDPR) and pharmaceutical data security standards.

Project Management & Delivery:

Lead end-to-end project delivery, from solution design to implementation and post-deployment support.

Coordinate with cross-functional teams (internal IT, vendors, and third-party service providers) to ensure timely and effective deployment.

Oversee testing phases to ensure the integrity, performance, and security of MFT solutions.

Security & Compliance:

Ensure all managed file transfer processes comply with pharmaceutical industry regulations, including data encryption, authentication, and audit logging.

Recommend and implement best practices for securing file transfer workflows to mitigate risks of data breaches or compliance violations.

Troubleshooting & Support:

Provide troubleshooting support and expert-level problem resolution for any MFT-related issues, including data transfer failures, security concerns, and performance bottlenecks.

Offer ongoing training and support to client teams for system administration and operational excellence in MFT solutions.

Continuous Improvement & Optimization:

Monitor and analyze the performance of MFT solutions, identifying areas for improvement and optimization.

Proactively recommend enhancements or upgrades to MFT systems based on emerging technologies and evolving business needs.

Required Skills and Qualifications:

Education:

Bachelor’s degree in Computer engineering, Computer Science, Information Technology, or related field. Relevant certifications in MFT technologies or systems integration are a plus.

Experience:

7+ years of experience in IT consulting or solution architecture, with at least 5 years focused on Managed File Transfer (MFT) solutions and integrations.

Extensive experience working with MFT platforms such as IBM Sterling, Axway, or Globalscape.

Proven experience in designing and deploying MFT solutions in highly regulated industries, particularly pharmaceutical, healthcare, or life sciences.

Strong background in working with security protocols (SSL/TLS, PGP, SFTP, AS2, etc.) and data privacy regulations (e.g., HIPAA, 21 CFR Part 11, GDPR).

Technical Skills:

Expertise in integrating MFT with enterprise systems (e.g., SAP, Oracle, ERP systems).

Strong knowledge of file transfer protocols and encryption methods.

Hands-on experience with automation tools and scripting (e.g., PowerShell, Python, Bash) for MFT processes.

Familiarity with cloud-based MFT solutions and hybrid environments.

Soft Skills:

Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders.

Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.

Proven leadership and collaboration skills, with experience working in cross-functional teams.

Desired Skills:

Experience in Agile project management methodologies.

Prior experience in the pharmaceutical or life sciences sector.

Knowledge of integration patterns and best practices for enterprise systems.

Benefits:

Competitive salary and benefits package.

Opportunities for professional development and certifications.

Collaborative and innovative work environment.

Potential for international travel or remote work options.

This role is ideal for a senior consultant with a blend of technical expertise and client-facing consulting skills, capable of delivering high-quality MFT solutions in a dynamic and regulated pharmaceutical setting.

Responsibilities:

• Provide end user support for desktop computers, notebooks, printers, applications, basic networking, etc
• Deployment, configuration & troubleshooting on end user issues
• Evaluate existing end user computing resources
• Work with IT infrastructure team and external vendors to resolve user issue
• Perform routine maintenance and upgrades of end user computing resources
• Update Desktop Support operations & service desk documentation
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Manage and administer the service desk operations including coordination routing of service or change request
• Any other duties as assigned

Requirements:

• Singaporeans only
• Possess a Diploma in IT or equivalent
• Possess minimum 2 years of Desktop Support / IT support experience
• Proficient with desktop operation systems, MS office, Outlook, desktop, notebook hardware & software
• Experience in supporting desktop migration such as Active Directory and Exchange Migration
• Familiar with Service Desk operations, incident, service request and change management process
• Good interpersonal & communications skills
• Resourceful, analytical and good problem-solving skill

We are looking for enthusiastic, creative, and skilled Instructional Designers and trainers to join our team. In this role, you will design and deliver engaging courses using hardware e.g. Microbit and software e.g. Python, tailored for young learners. Our programs focus on introducing students to coding, creating digital creation, and fostering a love for STEM.

Key Responsibilities:

• Develop and implement curriculum plans for primary and secondary school students, focusing on engaging, hands-on activities in technology education.
• Deliver dynamic lessons using both hardware and software to teach students to build, code, and create.
• Adapt instructional materials to fit various age groups, ensuring content is accessible and enjoyable for all learning levels.
• Engage students in a positive learning environment that promotes curiosity, teamwork, and problem-solving.
• Collaborate with other team members to ensure alignment on teaching methods, objectives, and tools.
• Market STEM programmes to schools and organisations.

Qualifications:

• Bachelor's degree in Computer Science, or a related field (or with 5 years equivalent experience).
• Experience teaching or designing courses for young learners, particularly in technology, or coding.
• Competent in the use of STEM kits, such as Magicbit or Microbit.
• Competent in the use of programming software e.g. Scratch, Python
• Excellent communication skills, with the ability to engage and inspire students.
• Strong organizational and classroom management skills.

How to Apply:
If you are passionate about education and have a knack for making technology accessible and fun for students, we’d love to hear from you! Please send your resume and a brief cover letter/email detailing your experience and why you’re interested in this position to [email protected].

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Business Analyst

Internal Code: A24091

What will you do?

The IT Application BA shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

You will be working in a Healthcare-domain Project.

What are we looking for?

• Minimum of 5 years of IT Application Business Analyst experience
• Practical experience with Agile Methodologies, tools and delivery.
• Recent experience in implementing any product/project (mobile apps and/or website)
• Good understanding of Cloud Technologies and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Strong product/project management skillsets (good in planning, tracking, review of deliverables and efforts)
• Ability to review technical solutions and efforts
• Experience in working in Singapore Government Projects
• Experience in supporting/implementing projects with databases ie Oracle and/or Postgres Database, middleware: weblogic or JBoss or Tomcat as well as exposure in automated software testing
• Strong analytic, conceptualization and problem solving skillsets
• Strong communication skills, both oral and written and able to pitch to engage stakeholders
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage
• Strong technical knowledge/skills will be an advantage.

This is an opportunity to work in a Singapore Government Agency

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Business Analyst

Internal Code: A24091

What will you do?

The IT Application BA shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

You will be working in a Healthcare-domain Project.

This is a 2-year contract role.

What are we looking for?

• Minimum of 5 years of IT Application Business Analyst experience
• Practical experience with Agile Methodologies, tools and delivery.
• Recent experience in implementing any product/project (mobile apps and/or website)
• Good understanding of Cloud Technologies and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Strong product/project management skillsets (good in planning, tracking, review of deliverables and efforts)
• Ability to review technical solutions and efforts
• Experience in working in Singapore Government Projects
• Experience in supporting/implementing projects with databases ie Oracle and/or Postgres Database, middleware: weblogic or JBoss or Tomcat as well as exposure in automated software testing
• Strong analytic, conceptualization and problem solving skillsets
• Strong communication skills, both oral and written and able to pitch to engage stakeholders
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage
• Strong technical knowledge/skills will be an advantage

This is an opportunity to work in a Singapore Government Agency

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

• Microsoft .Net development skills.
• MS-SQL development skills.
• Debugging and troubleshooting.
• L2/L3 support skills.
• To manage Production issues by responding in a timely manner in accordance with the Service Level Agreement with the Business.
• To enhance existing support processes to maintain/improve service level & quality.

JLL Technologies is a tech-focused division of Jones Lang LaSalle, a world leader in real estate services and a Fortune 500 company. This role is part of an embedded team that collaborates with strategic clients, primarily focusing on one of the largest software companies headquartered in Silicon Valley. The Data Support Analyst is responsible for providing data operations support to JLL client(s) through thorough data analysis and integrity checks, and is ideal for someone eager to engage directly with clients and partner with JLL leadership to shape the long-term direction of their role. The role requires effective interaction with clients, account leadership, and cross-functional teams in a fast-paced environment that demands the ability to manage multiple activities and delight clients simultaneously.

Responsibilities:

• Work closely with real estate and transaction teams to ensure timely and effective fulfillment of needs
• Conduct monthly quality assurance checks and maintenance on production data to ensure their fit-for-purpose
• Provide data operations support, including metrics updates and portfolio scenario configurations
• Prepare presentation decks to a high standard of quality
• Maintain data integrity and accuracy across multiple systems and tools
• Understand and anticipate client needs, proactively addressing their queries and concerns in a timely and professional manner
• Clearly and concisely communicate complex concepts and findings to both technical and non-technical stakeholders
• Continuously seek opportunities to improve processes and workflows, increasing efficiency and reducing errors

Requirements:

• Bachelor’s degree, or equivalent experience in a related field; relevant work experience will also be considered
• Working experience with tools such SQL, Excel, Google Sheets and a willingness to learn new technologies (e.g., Google Cloud Platform, Google Colab, AppScript).
• Proficient data analysis and data validation skills
• Meticulous and outstanding attention to detail
• Proven problem-solving abilities, with a focus on identifying root causes and implementing effective solutions
• Strong verbal and written communication skills
• Ability to prioritize tasks and manage workload effectively
• Self-motivated and a strong sense of ownership, with a drive to proactively identify opportunities and effect change
• Willingness to work across multiple time zones and adapt to changing priorities
• Exceptional customer service skills, with a commitment to delivering high-quality results

About the role:

We are currently seeking a highly motivated individual in a renewable 1 year contract position. The potential for contract extensions based on performance is available.

Salary Range: $4,800 to $5,200 (Depending on experience)

In addition to the salary, this position offers various benefits, including:

• Annual wage supplement
• Performance bonus
• Merit increment

Location: Lifelong Learning Institute, 11 Eunos Road 8, Singapore 408601

Working hours: 8.30am to 6.00pm (Monday to Thursday), 8.30am to 5.30pm (Friday)

Purpose of Role:

The IT Projects and Operations Manager is responsible for leading and overseeing the day to day technology operations and project application deliveries.

The main responsibility is to ensure that all project management, deliverables and supported operational work including applications and productivity tools are met with the business objectives.

Role Responsibilities:

• Overall in charge of entire project landscape of application projects and operational management.
• Accountable for the day to day organisational technology productivity and ensuring end to end service delivery and management.
• Provide strategies and lead implementation for the efficient management of IT project operations.
• Manage team’s project and operational day to day activities
• Oversee incident, problem, and change management and production readiness for new environments
• Ensure the level of service to customers/clients, availability metrics, analyse trends, and determine appropriate actions where applicable.
• Incident Management: delivery of 24x7 high performance service, reduction of incidents (zero incident strategy), minimize recovery times.
• Problem Management: structural resolution of incidents by delivering final fix based on RCA, leverage the problem management globally, reduce investigation time, drive improvement plans.
• Oversee the operations/ support/management of products/systems/ applications/services in meeting business objectives/ goals.
• Manage related IT procurements, assets and audits
• Oversee vendor relationships; ensure timely/accurate communication and resolution of issues
• Ensure compliance with well-defined enterprise technology delivery practices and standards and project management disciplines.

Requirements:

• Relevant experience in Enterprise Application Project Management Experience
• Have manage teams and carries a strong leadership mantle.
• Familiar with platform based large-scale IT ecosystems.
• Good technical knowledge in software applications
• Experience in handling project schedules, budgeting, delivery and management
• Strong vendor and internal stakeholders management skills
• Demonstrate experience in project life cycles
• Self-driven and motivated
• Possess analytical mindset
• Working knowledge of Agile, DevOps methodology and tools
• PMP and ITIL Certification preferred
• Familiar with Jira knowledge management platform is preferred
• Familiar with EduTech is an advantage

The IT Operation and Maintenance Manager is a critical role responsible for overseeing the ongoing operation, maintenance, and support of an organization's IT infrastructure and systems. This position plays a crucial role in ensuring the reliability, security, and performance of IT assets and services. The IT Operation and Maintenance Manager typically reports to the IT Director or Chief Information Officer (CIO).

Key Responsibilities:

1. Operation and Maintenance:Manage the day-to-day operation, maintenance, and monitoring of IT systems, networks, and infrastructure.
   Ensure that IT systems and services are available and performing optimally, minimizing downtime and disruptions.
2. Team Management:Lead and supervise the IT operation and maintenance team, including system administrators, network engineers, and support staff.
   Recruit, train, and evaluate team members to maintain a high-performing and cohesive workforce.
3. Problem Resolution:Identify and resolve IT issues and incidents promptly to minimize impact on business operations.
   Implement effective incident management and problem-solving processes.
4. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Ensure accurate inventory and licensing compliance while optimizing asset utilization.
5. Security and Compliance:Implement and enforce IT security policies, procedures, and best practices.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
6. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery and business continuity plans to safeguard against data loss and ensure continuity of operations.
   Conduct regular testing and updates of these plans.
7. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts, service-level agreements (SLAs), and ensure service quality.
8. Performance Monitoring:Implement monitoring and reporting tools to proactively detect and resolve performance issues.
   Analyze performance metrics and recommend improvements.
9. Documentation:Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
   Create operational manuals for team reference.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 5-7 years of experience in IT operations and maintenance, with at least 2-3 years in a management or supervisory role, is usually required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a plus.
4. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead a diverse IT team.

We are currently seeking a highly motivated individual in a renewable 1 year contract position. The potential for contract extensions based on performance is available.

Salary Range: $4,000 to $4,600 (Depending on experience)

In addition to the salary, this position offers various benefits, including:

• Annual wage supplement
• Performance bonus
• Merit increment

Location: Lifelong Learning Institute, 11 Eunos Road 8, Singapore 408601

Working hours: 8.30am to 6.00pm (Monday to Thursday), 8.30am to 5.30pm (Friday)

He/she is expected to:

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Leading ongoing reviews of business processes and developing optimization strategies.
• Conducting meetings and presentations to share ideas and findings
• Performing requirements analysis and user testing
• Documenting and communicating the results of your efforts
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with internal stakeholders, technology team and management staff to achieve desired results of business and user needs
• Conduct business process modelling and generate applicable scenarios for the technology functionality testing team
• Plan, execute, and oversee IT projects from inception to completion, ensuring projects are delivered on time, within scope, and within budget.
• Develop detailed project plans, including timelines, milestones, and resource allocation.
• Collaborate with cross-functional teams, including vendors, business units, marcom, and stakeholders, to ensure project goals and objectives are met.
• Monitor project progress, identify potential risks, and implement mitigation strategies to ensure project success.
• Conduct regular project status meetings, providing updates to senior management and stakeholders.
• Manage project documentation, including requirements, specifications, and user manuals.
• Serving as a liaison between stakeholders and users
• Able to translate requirements with technical team and vendors
• Carries analytical, conceptual, and agile way of thinking skills
• Strong communication and storytelling skills to work closely with stakeholders to determine acceptable solutions.
• Excellent planning, organizational, and time management skills
• Any other task as assigned

Requirements:

• Proven experience as a Business Analyst or in a similar role.
• Preferred to have project management experience.
• Strong knowledge of business process management and optimization.
• Excellent communication and interpersonal skills.
• Proficiency in requirements analysis, documentation, and user testing.
• Strong analytical and problem-solving abilities.
• Ability to work effectively with cross-functional teams and stakeholders.
• Experience with business process modeling and generating scenarios for testing.
• Familiarity with CRM systems and operational support activities.
• Exceptional planning, organizational, and time management skills.
• Proficiency in using project management and business analysis tools.
• Experience with Edutech platforms will be a plus.
• PMP (Project Management Professional) certification is preferred.

Great opportunity at Japanese shipping company as Vessel IT role!

Welcome for Fresh Graduate!

Job description ;

- To liaise with the different ICT Internal and external providers/vendors for the technical management support

- Proactively attending to resolve vessel's IT operational issues, as well as contributing and sharing your technical expertise on broader vessel IT projects

- Ensuring that vessel IT equipment and services and satelite communications are stable and available in accordance with business continuity.

- Providing excellent IT support and quality of service to all vessels.

- With the guidance of the Fleet IT manager, overseeing the completion of through assesments of in-scope systems, applications, and processes to establish cybersecurity risks and control gaps

- Proactive and open communication with the Fleet IT manager in the implementation of updated cybersecurity methods and policies

- Installing, testing, Mmaintainning and provideing support for all on-board hardware and applications

- Building and maintainning the databases for the fleet, ensuring that all relevant documentation and system logs are updated and remain current in content

Requirement ;

- Degree holder, Computer Science/Engineering, Electrical or Electronics and Communication Engineering Degree or equivalent

- Experience and successful track record in vessel IT support and infrastructure, delivery , within a global shipping company.

dealing with a broad set of activities within a fast-paced environment, whilst managing pressure well.

- Advance Networking skills and working knowledge with firewall and managed switch configuration.

- Experience in Windows Server Administration, VMARE and Virtualization implementation.

- Practical experience and working knowledge of vessel IT application management, database management, cybersecurity practices, incident management, and (VSAT, L-Band, LEO) satelite communication equipment.

- Logical thinker with a strong analytical background and good attention to detail while having strong focus on delivering quality and meeting deadlines.

- Excellent problem-solving skill together with the ability to support decisions with sound reasoning and judgment.

- Clear, Precise, and confident in verbal and written communication to support credibility and position of expertise flexibility to work prolonged hours and travel as necessary.