Job Description:

We are seeking a skilled Application Support and Operations Specialist to take ownership of multiple application products and their operational aspects, including patching, application support, and more. The ideal candidate will have a strong technical background, operational mindset, and experience in maintaining IT systems, with a focus on security, troubleshooting, and government-level standards.

Key Responsibilities:

Application Ownership:

· Manage the operational aspects of applications such as WebSphere, IBM MQ, QlikSense, SharePoint, Pega, etc.

· Collaborate with build teams during application architecture sessions to provide inputs on integration points (e.g., Web services, MQ, SFTP interfaces).

Operational Processes:

· Define and implement operational processes for application and system management.

· Perform OS and application-level patching.

· Handle operational housekeeping, archival, backup, and recovery.

· Troubleshoot application or infrastructure-related issues.

IT Security Compliance:

· Ensure compliance with government-level security requirements, including system hardening, scanning, and maintaining a strong security posture.

Support and Monitoring:

· Provide on-site support when issues occur, including after office hours as required.

· Monitor and maintain IT systems and application assets for the project.

Role Overview

The Treasury Analyst will play a key role in supporting the treasury team. This role will be responsible for assisting with day-to-day treasury operations, including cash flow management, investment activities, and partnership management. The ideal candidate will be detail-oriented, possess strong analytical skills, and be eager to develop their career within treasury management.

Responsibilities:

• Cash Flow Management:
  • Assist in monitoring daily cash balances and liquidity levels to ensure sufficient funds for operational requirements.
  • Support the preparation of cash flow forecasts, identifying potential liquidity risks and opportunities.
  • Help in managing intercompany loans, settlements, and interest accruals.
• Investment Support:
  • Conduct research and analysis on investment opportunities, providing insights to the Senior Treasury Manager.
  • Assist in tracking investment performance and ensuring compliance with policies and regulations.
• Partnership Relationship Management:
  • Help in maintaining relationships with banking partners and other financial institutions.
  • Support FX conversion and money transfer operations, ensuring timely execution and settlement of transactions.
• Operational Management:
  • Assist in the reconciliation of payments and transactions, ensuring accuracy and timely resolution of discrepancies.
  • Help maintain accurate records in the treasury management system, supporting month-end closing and reporting activities.
• Risk Management and Reporting:
  • Support the team in conducting risk assessments and stress testing.
  • Prepare regular reports on cash flow, investments, and liquidity for management review.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Economics, or a related field.
• 1-3 years of experience in treasury, finance, or a related role within the financial services industry.
• Strong analytical and problem-solving skills, with proficiency in Excel and financial modeling.
• Basic understanding of ALM, liquidity management, and investment concepts.
• Detail-oriented with strong organizational skills.
• Excellent communication skills, both written and verbal.
• Experience with treasury management systems is a plus.
• An interest in cryptocurrency or blockchain is advantageous.

Work Environment Details:

• Attractive compensation package - competitive salary, flexible bonus scheme.
• We are always looking for ways to promote and inspire innovation. So, come build your dream with us.
• Individual career path - management and technical career growth, enhanced by learning and development program, regular performance assessment, teams of multi-national IT professionals.
• Healthy work environment - company-sponsored medical program, food, and beverage program, open communication.
• Friendly policies to support Work-life balance, team building, and celebrations.

Interested in learning more and applying, click on the link below to get started:

https://pluanghrms.darwinbox.com/ms/candidate/careers/a66fe829d414be

As a FUNCTIONAL ANALYST, you are expected to work in a high pace but fun, exciting and supportive environment and shall be constantly challenged to step out of your comfort zone, pioneer and try new ideas, acquire new skills and dabble in projects and pilot projects of different forms. Because of the multi-faceted role and myriad of exposures, you will have ample opportunities to try new things, attend professional courses/ workshops and work directly with end-users such as doctors, nurses, allied health professionals, etc. The boundaries to learning is only limited to the skills and potential of the individual.

Here are your primary duties:

• Participate in the requirement study, research, feasibility study, functional analysis and design phases, functional testing, user acceptance testing and end-user training of any new IT software development projects and/ or product development for the eldercare industry
• Perform technical and business impact analysis for modifications needed in existing web-based SaaS/SOA and bespoke applications to meet changing user requirements
• Involve in market-driven Software/ SaaS product development, enhancement and roadmapping
• Assist in troubleshooting software application and system issues
• Work with Product Owners, Software Architects, Developers, Project Managers and customers/ end users (e.g. doctors, nurses, clinicians, administrators, IT Manager, etc.) on change requests and enhancements to current systems
• Produce Functional Specification, User Story and Functional Test Case
• Chance to participate in consulting and proof-of-concept/pilot and other trailblazing/ meaningful projects

Requirements:

• Candidate must possess at least a Diploma, Bachelor's Degree, Post Graduate Diploma in any field
• 3 solid years of relevant working experience, preferably working as business analyst, system analyst, product analyst, functional consultant, etc
• Candidates should be versatile and independent in picking up new technology, and possess strong logical and analytical problem solving skills
• Able to do flowcharting and business process analysis
• Ability to grasp and understand business requirements
• Enjoy solving real-world problems, applying new technology and creating new software/SaaS products
• Good communication and interpersonal skills as you are expected to liaise/interface with customers/end-users (including doctors, nurses, social workers and healthcare professionals) regularly
• Good documentation skills
• Excellent professional and working attitude
• Proficient with MS Office Applications (i.e. Word, Excel, PowerPoint, Project, Visio, etc)
• Meticulous, good organizational and documentation skills

Note: Candidates who are more experienced may be considered for Senior Functional Analyst role.

Responsibilities

· Your main responsibility is to support the Business in trade validation activities

· Ensure all trades are validated and booked correctly, liaise with the Business or clients for any discrepancies timely.

· Ensure queries and escalations are managed in a timely manner

· Establish and maintain a strong working relationship with internal and external stakeholders

· Drives process improvement and system automation.

· Drive new ways of working and behaviour across organisation to deliver faster, better, cost-efficient customer (internal and external service)

· Participate / Support in projects, business-driven initiatives and UAT

Skills/Requirement

· Degree holder preferred

· Minimum 3 year of relevant experience in derivatives processing and lifecycle management preferred

· Good understanding of Front to Back Trade operational processes especially Trade control activities is an advantage

• Proficient in Microsoft Office applications

Interested candidates, who wish to apply for the above position, please send in your resume to: [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

We regret to inform you that only shortlisted candidates will be contacted.

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

**********************************

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder
Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

about the company:
Our client is a leading global e-commerce and technology company, it connects businesses and consumers through innoviate digital platforms. It offers services in online retail, clould computing, digital payments and logistics.

about the job:

• Provide 1st and 2nd level IT support including desktop related technical assistance via telephone, ticket system, emails and instant chat messaging tool, etc.
• Troubleshooting and resolving single customer issues with Windows
• Supporting Microsoft Office, Exchange, VPN, SharePoint, and User Client Hardware, Mobile devices, user accounts and permissions.
• Using remote administration tools to resolve issues on desktops, laptops, and printers.
• Update policies, procedure, and documentation relevant to project or operation
• Ensure compliance with standards, policies, and processes
• Ensure all Asset and Inventory up to date and accurate in system

skills and experience required:

• 3+ years of desk side work experience in large enterprise companies
• Strong knowledge in User & VIP Support and ITIL methodology
• Familiar with Mac and Window OS system
• Pleasant with good telephone manner, mature and independent
• Able to work under pressure, self-motivated, strong problem solving and analytical skills
• Strong data analytic, communication & interpersonal skills
• MCP certified

To apply online please use the apply function, alternatively you may contact Dalpreet Kaur at [email protected] (EA: 94C3609 /R23111951)

Responsibilities

• Assist the team to support and maintain all software components.
• Ensure good documentation practices.
• Benchmark and optimize performance as necessary.
• Provide quality codes by testing and using up to date technologies.
• Facilitates the building and releasing of features by the engineering team.
• Automate deployment according to best practices.
• Facilitates unit testing and integration testing after the building of features is completed.

Requirements

• At least 2 years of experience in full stack development is preferred.
• Strong team player who is able to communicate well, and excited to lean new technologies in a fast phase environment.
• Possesses strong knowledge on .Net, Javascript, Typescript.
• Possesses knowledge on MySQL, MSSQL, PostgreSQL.
• Possesses knowledge on compiling Docker container & deployment.
• Experience in React.js or Angular
• Experience in SASS/SCSS
• Work individually or collaborate as a team.

At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!

About JobTech
JobTech is the world's leading artificial intelligence and big labour data analytics product company that empowers leaders to develop people for new work realities, driven by real labour market needs and individuals' personal aspiration. JobTech is growing rapidly with global big names customers from both private and public sectors.

About the Team
The JobTech team is an enthusiastic bunch, obsessed with solving human capital business problems in talent development, using deep technology and labour market data. We embrace empowerment and appreciate the depth of every member’s area of expertise. We are hands-on dreamers who are willing to invest in projects and people. If you think you should be part of this awesome team looking to scale faster and better, don’t be shy and let us know!

Job Description

JobTech is a product start-up looking to solve real world labour problems and deliver the best possible experience to our end users. We're seeking passionate, self-motivated individuals who thrive in dynamic environments.

• Extract insights from raw data and present them clearly through reports, visualisations, or analysis.
• Assist sales and marketing teams by generating and maintaining statistical reports and data.
• Collaborate with data scientists to curate and improve JobTech’s data engine, including but not limited to data curation and model improvement.
• Address client queries on JobTech’s data and analytics solutions, validations and capabilities.
• Independently diagnose and resolve data quality issues, implementing effective solutions.
• Propose, manage and build long term solutions to improve data integrity (both engineering and people management aspects).
• Research, evaluate and experiment on new data models or improvements on existing models.

Requirements

• A self-starter that can thrive in a fast-paced environment.
• Passionate about data analytic techniques, and willing to pick up new skills/tools.
• Proficient in Python (for data analytics) and SQL, 1 to 2 years of experience is required.
• Willingness to engage in solutioning discussions and resolving data related issues as and when required for external clients
• Hands-on experience with text mining or NLP will be a plus.
• Experience with interactive visualisations or dashboard frameworks such as Plotly and Dash is an added advantage.

Note: Compliance with our stringent information security policies is mandatory.

• Policy Compliance: Adhere to JobTech's information security policies and procedures.
• Risk Management: Identify, assess, and mitigate security risks to protect sensitive information.
• Incident Response: Participate in the detection, analysis, and response to security incidents.
• Security Training: Attend regular training on information security best practices.
• Data Protection: Ensure the confidentiality, integrity, and availability of JobTech data.
• Regulatory Compliance: Ensure compliance with relevant legal, regulatory, and contractual requirements related to information security.
• Team Collaboration: Work closely with other functional departments to ensure cohesive security measures.
• Confidentiality: Maintain the confidentiality of sensitive information and enforce data protection measures.
• Continuous Improvement: Stay updated on the latest security trends and continuously improve the JobTech's security posture.

The candidate’s primary role is to liaise with the business stakeholders to understand, review and analyze the current and proposed business operations and processes. The candidate is also required to liaise and bridge between the business and the various cross-functional technical teams.

Key Responsibilities

The responsibilities of the Business Analyst are:

• Liaise and communicate with business stakeholders to gather, review, and analyze business requirements

• Collaborate with the Delivery / Project Manager, and cross-functional teams on project-related activities and work

• Work closely with Product Owner to facilitate the writing and management of User Stories

• Able to assist and facilitate Agile ceremonies, in the absence of the Scrum Master

Job Requirements

Able to work and communicate with members from other teams and shared service teams.

Strong analytical and problem-solving skills

Can communicate fluently in English

Relevant work experience in Agile delivery

Relevant work experience in Singapore Public Sector

Relevant diploma/degree

Role Responsibilities:
1. Develop and Implement Custom Solutions
o Design, develop, and deploy customized Power Apps solutions to replace existing InfoPath forms, ensuring they align with business requirements and integrate seamlessly with SharePoint.
o Implement Power Automate workflows to automate processes across Power Apps and SharePoint, enhancing efficiency and user experience.
2. Automate Workflows and Business Processes
o Design and develop automated workflows using Power Automate to streamline approval processes, notifications, and other business tasks.
o Optimize and troubleshoot existing workflows to improve performance and ensure reliability, minimizing manual intervention.
3. Collaborate with Stakeholders to Gather Requirements
o Engage with business and technical stakeholders to understand current workflows, gather detailed requirements, and propose solutions that leverage Power Apps and Power Automate.
o Translate complex business needs into technical requirements and provide recommendations

Internal ref: 9273

Regards,

Lini

Recruitment Consultant

R22108463

Experience: 10+ Years

Role: System Analyst

Key Skills:

Shell Script, SQL, Spark, Python, System Diagram

Key Responsibilities:

• Participate in end-to-end projects for system implementation of machine learning system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions.

• Ensure scalability and maintainability of applications

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing

• Liaise with other application teams and business users to prepare test data to support test scenarios

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule.

Key Requirements:

Must Have

• More than 10 years assuming techno functional role in compliance technology(preferred) or risk/finance technology

• At least 14 years of experience in application and process design

• Ability to multitask effectively and handle large amounts of data

• Moderate SQL skills are required

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

• Experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

Asendia empowers businesses to grow across borders with a range of international e-commerce and mail delivery services. Launched in 2012 by La Poste and Swiss Post, Asendia has the combined expertise of over 1500 employees across 4 continents. With operations across the world, we bring together a wealth of international and local expertise, and a network that delivers to over 200 countries and territories. Asendia’s heritage as a mail business is unrivalled, but today we are also at the forefront in providing e-commerce parcel solutions for e-tailers selling internationally. We provide a number of value-added services too, including returns, fulfilment and lettersshops, and we have acquired a number of companies to enhance our services, including eShopWorld a global e-commerce software business.

Asendia is committed to providing equal opportunities. In accordance with the applicable local laws, regulations, and ordinances, all qualified applicants will receive fair consideration for employment without regard to age, race, gender, religion, national origin, ethnicity, sexual orientation, marital status and family responsibilities, disability, or any other protected characteristics.

Billing Analyst

Role Purpose

We are seeking a Billing Analyst to join our team in Singapore. Reporting to Head of Finance, you will predominantly be responsible for customer billing and invoicing as the main point of contact. You will play a key role in analysing billing and operational data, optimising billing processes and implementing new billing systems.

Your Tasks

1. Billing Management

• Prepare, review, and send invoices to clients/customers accurately and timely.
• Manage billing cycles, ensuring all data is captured accurately and deadlines are met.
• Handle billing inquiries from internal departments and external customers.
• Resolve billing discrepancies, identify issues, and implement solutions.

2. Data Analysis, Reporting, Management

• Use Excel and database tools and write queries to manage and analyse and visualise billing, financial and revenue datasets to track billing metrics and KPIs.
• Generate and maintain accurate financial reports, including accounts receivable, aging reports, and revenue trends.
• Identify billing inconsistencies and ensure data integrity through regular audits, data reconciliation and variance analysis.

3. Process Optimization

• Improve billing processes and systems, streamline workflow and ensure integration with financial systems (e.g. ERP systems) through automation and collaboration with Finance, Operations and IT.

4. Compliance & Documentation

• Maintain detailed documentation of billing procedures, data processing workflows, and financial records, ensuring adherence to company policies, accounting standards, and legal regulations.
• Support external and internal audits by providing accurate billing records and reports.

Your Profile

• A minimum of a diploma in Accounting or Finance, or other highly analytical field is preferred.

• At least 3 years of experience in billing will be an advantage. Fresh graduates are welcome to apply.

• Advanced proficiency in Microsoft Excel (e.g., macros, complex formulas, PivotTables, data validation).
• Strong experience with database tools such as SQL, MS Access, or similar database management systems.
• Knowledge of ERP systems (e.g., SAP, Oracle, QuickBooks) and billing software is a plus.
• Experience with data visualization tools like Power BI or Tableau is an advantage.
• Strong attention to detail and excellent problem-solving skills to identify patterns, discrepancies, and trends and interpret meaningful insights in complex financial data sets with a data-driven approach.
• Strong written and verbal communication skills for interacting and explaining billing and financial data with both technical and non-technical stakeholders.
• Able to prioritise and multitask to manage multiple billing cycles and deadlines in a fast-paced environment and ensure accuracy and timeliness in all tasks.
• Strong organizational skills with attention to documentation and financial records.

Our Facts

Our mission is to excel in every interaction with our customers. Our values are trust, friendliness, ease of use and our commitment to sustainability.

Driving success, communicating information, and adjusting to change are essential competencies that drive our strategy in APAC.

Employees wellbeing and corporate social responsibility are at the heart of our core values. We wish to instil a strong culture of corporate social responsibility within every employee and hope to create a positive and productive environment where employees can thrive.

If this sounds like the kind of place you would like to work and the sort of role you are looking for, then get in touch, we are waiting to hear from you.

Please send your application in English to: [email protected]

Reference number “BA_102024_ASSG”.

All personal data collected will be used for recruitment related purposes and treated in strictest confidentiality. Only shortlisted candidates will be informed. All personal data supplied will be destroyed after completion of the recruitment process.

Job description:

● Manage outstanding tickets pertaining to our services via email and phone

● Facilitate customers on-boarding process

● Manage scheduled reports and customer records (including contact list and subscription details)

● Manage office IT infrastructure with support from our vendors

● Manage all other documentation required in the back office

Team Summary

The Client Services team provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development, and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

Client Contract Management (CCM) team supports Visa’s global strategy by managing the governance and contracting process of client contracts (from draft development and negotiation through to securing internal approvals, execution, auditing and reporting).

What a Contract Analyst, Client Contract Management does at Visa:

This role is an individual contributor within the AP CCM team based in Singapore office. The ideal candidate will be self-directed, analytical and a strategic thinker.

• Serve as the key CCM contract owner for the assigned markets in managing and facilitating client contract administration process which includes reviewing and processing contract requests, contract drafting, stakeholders’ approvals, contract issuance, and execution within agreed Service-Level Objectives (SLOs).
• Liaise with various stakeholders including Account Executives, Products, Legal, Finance, Audit etc to ensure that contracts are developed and approved consistently and promptly in accordance with relevant policies and procedures.
• Manage post-contract administration activities including and not limited to distribution of contract information to all necessary stakeholders, handling of hardcopies, contracts filing, database management, audit enquiries, and other post-execution activities.
• Maintain accurate and timely records and documents associated with all contracts for management reporting, capacity planning, as well as for audit purpose.
• Identify and implement process improvements for assigned markets and / or contract types, and provide value-add services to our stakeholders and business partners.
• Participate in special assignments and providing ad-hoc support and reporting as required, including but not limited to supporting other regions’ colleagues as needed.

Why this is important to Visa

The Contract Analyst is a subject matter expert in managing and administering client contracting process, from contract drafting request through to executed contract distribution, by working with various stakeholders of all levels. Subjected to audit reviews, Contract Analyst, as part of CCM team, ensures designated contracts are aligned with business processes and controls established by various Visa corporate policies and compliant with industry-specific rules and regulations, while continually looking for opportunities to optimize such process and controls.

Projects you will be a part of:

As part of the CCM team, you will get the opportunity to work on strategically important projects for Visa in addition to the core responsibilities of a Contract Analyst. This includes, but not limited to:

• Collaborating with our stakeholders including other region CCM colleagues, Legal, Finance, Sales, Products, Client Services etc, continuously looking for opportunities to optimize CCM processes and workflow to drive process improvements and efficiency;
• Participate in special assignments and providing ad-hoc support and reporting as required, including supporting other regions’ colleagues as needed.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Responsibilities

• Prepare P&L forecast and review with management.
• Prepare detailed commentary for P&L variance analysis.
• Weekly P&L reporting to segment, regional and site management.
• Analyze P&L actuals during month end close and review with management.
• Work with cross functional team for P&L simulation or Scenario analysis, as required by Segment / Site management for decision making.
• Monitor financial KOI and highlight to management if there are significant variance compared to forecast. Work with various department to establish action plan and monitor its progress.
• Provide support for Lean / Kaizen Initiatives (savings validation) and lead/participate in Finance Lean / Kaizen project submissions on a quarterly basis.
• Will be responsible for Fixed asset new addition, disposal and yearly PI of fixed asset.
• Assist operation team in preparing new Capital expenditure (Capex) application with financial justification.
• Monitor and maintain budget in Acquire system for better traceability and cost management.
• Maintaining and updating all commodity codes in Acquire system
• Contribute to the workplace safety and health improvement for the employees, as well as environmental protection, by adhering to the company’s Environmental, Health and Safety policies and procedures, and helping to achieve EHS objectives and targets through participation of EHS programs.
• Participate and adhere to Corporate Social and Environmental Responsibility (CSER) policy, programs and procedures.

Requirements:

• Bachelor’s degree or Professional Certification in Finance, Accounting or any related discipline.
• Must be computer literate (strong Excel skills).
• Have an understanding of BaaN and related ERP systems would be an added advantage.

Experience: 10+ Years

Role: System Analyst

• System Analyst with hands-on experience in implementing large scale data warehouse & analytics platforms in financial services industry
• Good functional knowledge of Retail bank, Wholesale & Global Markets products & business processes
• Finance Analytics expertise - Financial Reconciliation, Allocation, Fund Transfer Pricing, Budgeting, Forecasting, Performance Management & Regulatory Reporting
• Credit Risk Analytics expertise – Basel Reporting (Capital provisioning, RWA, EAD, EL), Credit Risk Exposure Reporting (Industry, Disclosures, Country of Risk), NPL, Counterparty Risk Reporting
• Proven analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information
• Experience in profiling data, query scripting for analysis & testing purposes
• Expertise in designing data models (Teradata FSDM, Dimensional Models, Reporting Tables)
• Knowledge & experience of mapping attributes from products systems such as Silver Lake Core Banking, Murex, Vision Plus, Intellect Trade Finance, SAP GL, OFSA, Moody’s RaY
• Experience in authoring Functional Specs / Solution documents
• Experience in building test strategy and test scripts for validation
• Experience in implementing data governance processes - reference data management, data lineage, data quality rules, Teradata MDM
• Exposure to Big data tools - Hue, Impala; ETL - Informatica PC, DQ, MM; Teradata MDM, Reporting - MS Power BI, Qlik
• Project management experience - involving planning, tracking and using waterfall and agile approaches
• Good attitude, team player, result driven, self-motivated and keenness to learn

Overview:

Looking for a Senior Business Analyst with good experience working on developing new functionalities, workflows, dashboards in the Corporate Credit Risk domain. Preferably someone who has project management experience to independently/ pro-actively drive projects and with technical knowledge to propose application design and knows SQL to perform data analysis/ profiling. Candidates should have working experiences in Singapore in banking domain

The Business Analyst role provides support to business and credit users, assist users in translating business requirements into deliverables and handle

business specific tasks in group-wide projects undertaken by the department from initialization to post-implementation BAU Support.

The Data Analyst role provide support in collecting, profiling, cleansing, interpreting, analyzing data to identify trends and patterns to gain insights and

use it for problem solving or support business opportunities via Machine Learning or Traditional methods.

Role :

• To undertake business analyst and data analyst role in selected Corporate Credit Risk related projects and BAU Business Support for business and credit users from time to time as required.
• Special Asset Management Team to enhance/ support Enterprise-wide, Special Asset Management application, which includes digital memo

approval workflow, post approval workflow, General Ledger Posting, Data Ingestion/ Curation, Dashboard and Reports

• T&M Credit & Credit Control Unit to deliver solution for post-event limit monitoring application which includes rule-based engine which will

trigger breach notification, breach escalation workflow, reminders & escalation and Dashboard

• SME Credit & Data Chapter to deliver generic approval workflow to assess Potential Watchlist cases triggered by Machine Learning and/or rule-based rules In the capacity of Business Analyst:
• Understand how the Internal Credit systems work end to end, integrate/interact with other credit systems, product source systems and front-end

workflow systems for wholesale banking relationship managers and credit risk managers.

• Define/ collate business requirements, prepare functional requirements, write User Stories and initiate User Requests (Request for Service) on behalf of the business and risk management / credit units.
• Recommend solution design considering pros & cons of available options
• Review business process supported by the credit systems to optimize efficiency.
• Plan for test scenarios, perform pre-UAT sanity checks and co-ordinate with end-users to perform UAT
• Conduct training for new and existing system related processes and functionality.
• Maintain business related documentation for the credit systems including requirements, user guides, Frequently Asked Questions, and ensure these are updated to the Intranet for on-going access by credit and business users.
• Perform any other business specific tasks in the project schedule including data analysis, user interviews/ surveys, maintain system configuration, preparation of user reports and Live Verification.
• Work closely with Technology support & delivery teams to ensure that user requirements are delivered successfully.

In capacity of Data Analyst:

• Understand internal data and collect relevant external data
• Identify required data for project and profile, analyze, clean-up and transform/prepare it for processing
• Obtain insights into the data and prepare clear visualization to present findings
• Using data-driven insights, make recommendations to address potential business problems or innovate to stay ahead of industry trends
• Understand the different types of data analytics and use of Machine Learning

Technical Experience:

• Min 7 years experiences as business analyst and data analyst handling end to end delivery preferred.
• Product Owner or Scrum Master experience preferred.
• Excellent people management skill.
• Able to understand and articulate business objectives, risk and dependencies.
• Good at defining and defending scope.
• Experience in wholesale banking / credit risk projects
• Must have product knowledge and prior experience on corporate credit products, credit risk, loans, trade and treasury markets
• Knowledge of credit products, risk monitoring / control processes and credit processing systems of banks preferred.
• Experience with Data Analytics/ Machine Learning project/ application preferred.
• Experience working in AGILE methodology preferred
• Experience with SQL, Excel
• Experience in Java Scripts, and Phyton (not a must)
• Experience in Mobile banking/Internet banking or wallet applications (IOS/Android)
• Requirement gathering , requirement documentation and stakeholder discussions.
• Understanding of UI/UX and have experience working with design teams
• Liaise between Dev team and stakeholders.
• Experience in Banking and financial products (Cards, savings, deposits, loans)
• BRD/FSD/FRD document preparation
• Experience in workshops and interviews for requirement gathering
• Experience in functional testing and help the testing team to review testcases
• Experience in JIRA, Viso or any other tool similar
• Experience in wireframes / Flow charts and design flows

Personal Characteristics:

• Strong leadership, communication, presentation and analytical skills.
• Task oriented and follow through with attention to detail.
• Strong discipline to adhere to procedures and standards.
• Tolerance for ambiguity and job stress.
• Clear, analytical mind and good/ creative problem-solving skills required.
• Fast learner who can work independently with minimal guidance.
• Tenacious.
• Can prioritize work quickly.
• Maintains good relationships at all levels – junior to senior.
• Team player & able to mentor and guide support staff
• Good listener.
• Not afraid to escalate issues.
• Able to distill IT speak into business language and vice-versa.
• Solution oriented, not problem oriented.

Interested candidate please share your updated copy of resume at [email protected]

( For fast response please drop message at whatsapp number- +65 96310776 )

Looking for Operations Compliance Lead to ensure the IT operations planning and execution meets the service levels agreements and audit compliance requirements. This role requires at least 10-12 years’ experience in IT operations in a data warehouse / analytics environment with knowledge on compliance and/or has experience completing one audit cycle.

Required Skill

• Minimum 10-12 year working experience in system operations compliance and management areas.
• Should have familiarity with any standards (e.g. ISO, ITSM)
• Must be cloud certified
• Good in-depth understanding of data warehouse concepts, data profiling, data verification and advanced analytics techniques
• Experience in managing a team in project implementation or support is a must
• Certification in IT operation management is preferred
• Possess prior hands-on experience with technologies such as Informatica, .NET & MS-SQL database, Oracle, BI tool (OBIEE or Tableau) & any messaging technologies
• Good interpersonal skills with the ability to work with different groups of stakeholders

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Ashwani - R. No: R1114530
__________________________________________________

Helius Technologies Pte Ltd (Licence No: 11C3373)

Job Responsibilities

• Provide L1 to L2 support for infrastructure, network, and internal systems.
• Provide Install Move Add Change (lMAC), Break-Fix and end user support activities as required.
• Provide on call, 24x7 supports for systems on a rotating basis. Implement corrective procedures to resolve production problems and minimize unplanned system outages.
• Suitable candidate will support IT server patching administration and change manangement coordination

Duties & Responsibilities

• Support & Maintenance - Servers: To assist in daily monitoring of system health.
• Support & Maintenance - End Users: To provide support on laptop/desktop issue and end user issue such as Microsoft Windows, Microsoft Office (O365) and Antivirus. Update the related documentation for IT asset tracking and disposal, software and license tracking, and user manuals and guides.
• IT Projects: To participate in various end-user related project such as machine/hardware refresh and software refresh and improvement work, replacement works or new implementation initiatives.

Requirements

• Bachelor’s degree in a relevant field (i.e. IT, Computer Science or Software Engineering)
• 3 to 5 years of relevant IT experience with hands on experience in the following areas:

1. Windows Server and Linux Operating System
2. Cloud (e.g. Office 365, Azure, AWS), Virtualization (Hyper-V, Vmware), Networking (e.g. Cisco, Aruba)

• Good interpersonal and communication skills
• CompTIA A+ or Microsoft Certification will be added advantage
• Be able to work independently and in a team

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

As an IT Executive, your role provides seamless integration of the IT infrastructure support to the end users. You will be responsible for the daily operations of the IT infrastructure. You will be managing various IT hardware such as server, network equipment, IT software, Firewall, Virtualization, maintain and update IT documentations. Additionally, you will participate in server and network monitoring or related IT projects.

Duties & Responsibilities

• Support & Maintenance - Servers: To assist in daily monitoring of system health.
• Support & Maintenance - End Users: To provide support on laptop/desktop issue and end user issue such as Microsoft Windows, Microsoft Office (O365) and Antivirus. Update the related documentation for IT asset tracking and disposal, software and license tracking, and user manuals and guides.
• IT Projects: To participate in various end-user related project such as machine/hardware refresh and software refresh and improvement work, replacement works or new implementation initiatives.

Requirements

• Bachelor’s degree in a relevant field (i.e. IT, Computer Science or Software Engineering)
• 3 to 5 years of relevant IT experience with hands on experience in the following areas:
• Windows Server and Linux Operating System
• Cloud (e.g. Office 365, Azure, AWS), Virtualization (Hyper-V, Vmware), Networking (e.g. Cisco, Aruba)
• Good interpersonal and communication skills
• CompTIA A+ or Microsoft Certification will be added advantage

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Our client is a global US MNC in the IT industry. Due to business needs, they are now recruiting a Logistics Coordinator be part of their Logistics Team for ongoing transformation projects.

Duties of Logistics Coordinator:

• Assist with daily warehouse operations, including picking, packing, and stock management.
• Maintain high accuracy in receiving, picking, and Warehouse Management System (e.g., SAP) processes.
• Monitor and respond to emails and handle general inquiries efficiently.
• Sort and organize inventory in line with established procedures.
• Provide administrative support, including document filing, scanning, and retrieval (e.g., PODs, invoices).
• Conduct regular stock-taking and cycle counting as assigned.
• Ensure punctuality and commitment, including availability for overtime when needed.
• Perform other tasks as directed by supervisors.

Requirements:

• Relevant experience
• Physically fit to carry loads up to 20kg

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Deliver expert support and comprehensive administration of the Microsoft 365 cloud environment, ensuring a secure and reliable infrastructure.

Key Responsibilities:

• Independently research, design, implement, and manage Microsoft 365 solutions for the organization.
• Oversee the Microsoft 365 environment, maintaining optimal availability, reliability, and performance.
• Continuously monitor system health; review, analyze, and test system performance.
• Conduct annual refresh for hardware, including endpoint devices and network equipment.
• Provide regular updates, perform backups, and restore data as needed.
• Work with internal teams to enhance functionality and improve user experience.
• Facilitate onboarding and offboarding processes for new hires and leavers.
• Document system configurations, processes, and create IT user guides.
• Deliver high-level support, working with internal teams and external vendors to resolve both onsite and offsite issues (including vessel support).
• Travel internationally to support vessel IT systems when vendors are unable to resolve issues remotely.
• Serve as the IT procurement officer, managing vendor relationships with excellent vendor management skills.
• Track and manage billing and subscriptions for SaaS applications and Microsoft 365.
• Maintain an inventory of IT hardware and software assets.
• Perform daily, monthly, and annual IT operational checks.

Requirements:

• Minimum 1 year of experience managing and administering Microsoft 365 environments.
• Over 2 years of experience as L1 support in a mid- to large-sized enterprise.
• Strong skills in customer service, communication, and problem-solving.
• Able to work independently as well as collaboratively in a team.
• Familiarity with networking and firewall configurations is a plus, though not mandatory.

About the role

• Provide level 2 network support and troubleshooting for the region

• Support (LAN/WAN/WIFI), Routers,Firewalls, Web Access Security Gateways, servers, security controls
• Work on projects regarding SD-WAN and HPE Aruba devices
• Administer security tools like Firewalls, zScaler Internet Access, HPE Aruba Clearpass, NAC and VPN connections
• Maintain and operate network equipment in server rooms

Skills and experience required

• Degree in Computer Science or equivalent
• At least 3 years of experience in a relevant role
• Skilled in Windows and Linux, Cisco routers, LAN, WAN, SD-WAN, Wireless, Switches, VPN, DNS, DHCP
  
  To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

This position requires working in shifts.
Availability to work on weekends (Saturday and Sunday) and night shifts as required to ensure continuous coverage and support for customers.
You will work in accordance with the 3 shifts of 9 hours (1 hour overlap between shifts) to handle security incidents - investigate and provide security solutions. (The shift time may vary based on the project.)

We will be implementing an allowance claim for night shifts as follows:
Night Shift 1: SGD 15
Night Shift 2: SGD 20
Additionally, we will provide meal allowance for night shift 1 & 2.

3 Shift:
Day shift: 6.30am to 3.30pm
Night Shift 1: 2pm till 11pm
Night Shift 2: 10.30 pm till 7.30am

Responsibilities:

• Utilize cloud monitoring tools and dashboards to oversee the performance, availability, and health of cloud-based systems and services.
• Implement and customize monitoring solutions to ensure optimal visibility into cloud resources.
• Respond promptly to alerts generated by cloud monitoring tools, investigating and resolving incidents affecting cloud-based applications and infrastructure.
• Collaborate with cloud service providers to address and resolve platform-specific issues.
• Develop and implement automation scripts to streamline routine tasks, enhance efficiency, and support the scalability of cloud infrastructure.
• Contribute to the development and maintenance of Infrastructure as Code (IaC) scripts for provisioning and managing cloud resources.
• Ensure cloud environments adhere to security best practices and compliance requirements.
• Participate in security incident response and contribute to the ongoing improvement of cloud security measures.
• Maintain accurate documentation of cloud configurations, procedures, and troubleshooting steps.
• Update documentation to reflect changes in cloud-based services.
• Work closely with DevOps and development teams to understand application requirements and optimize cloud infrastructure to meet performance expectations.
• Monitor and analyze cloud resource usage to identify opportunities for cost optimization.
• Recommend and implement efficiency improvements to optimize cloud spending.

Qualifications:

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Basic experience working with cloud platforms such as AWS, Azure, or Google Cloud.
• Proficient in using cloud-native monitoring tools and dashboards.
• Strong scripting skills (e.g., Python, PowerShell) for automating cloud management tasks.
• Familiarity with Infrastructure as Code (IaC) concepts and tools.
• Understanding of cloud security principles and best practices.
• Knowledge of compliance standards relevant to cloud environments.
• Excellent communication skills with the ability to convey technical information to both technical and non-technical stakeholders.
• Ability to collaborate effectively with cross-functional teams and external cloud service providers.
• Flexibility to adapt to changes in cloud services, technologies, and industry best practices.
• Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Professional Cloud Architect may be advantageous.