Responsibilities:

• Provide first level technical support, troubleshooting for desktop hardware, software & network incidents and service requests.

• Adhere to ITIL processes for incident management, problem management, and change management.

• Record, categorize, prioritize, and escalate incidents and service requests following established procedures.

• Perform remote and on-site troubleshooting of desktop systems, printers, peripherals, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, software applications, and patches/updates.

• Provide support to end-users via a service counter, addressing walk-in inquiries, issues, and requests promptly and professionally.

• Ensure compliance with IT policies, standards, and security protocols.

• Collaborate with cross-functional teams to resolve complex technical issues and escalate problems, as necessary.

• Contribute to knowledge base articles and documentation for efficient problem resolution and user self-help.

• Assist in maintaining inventory and asset management records for desktop equipment and software licenses.

• Provide training/support on desktop usage, best practices & IT service requests.

Requirements:

• Certifications in ITIL Foundation Certification, CompTIA A+, or Microsoft
• Certified Desktop Support Technician (MCDST) are a plus.
• 2 years of experience in L1 desktop support role
• Understanding of ITIL framework and processes, particularly incident management, problem management, and change management.
• Proficiency in diagnosing and resolving desktop hardware, software
• Experience support to end-users at a service counter or in-person setting.
• Familiar with Windows and macOS, Microsoft Office Suite
• Strong knowledge of TCP/IP, DNS, DHCP, and network protocols.

Interested applicants, send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

EA License Number: 19C9998

Workstone Pte Ltd

Job Summary

Assist in the management and analytics work of Compensation programs in the Corporate C&B team within Venture group of entities.

Responsibilities :

As an Analyst / Senior Analyst, the incumbent is to manage end to end transactional and analytical aspects of compensation matters. The major duties as below but not limited to:

• Assist in managing the annual salary review cycle from benchmarking to analysis and creation of salary ranges and structures within the Venture group of entities.
• Participate in survey data analysis or gathering with local HR on annual market survey data submission.
• To partner with local HR in developing compensation solutions to support the people strategies of the Company
• To manage job evaluation and market benchmarking in accordance to company set principles.
• Assist in prepping and providing high quality analytics to management.
• Develop compensation training materials and train/educate HR Business Partners who in turn train the business they support
• To partner with the HR Operations group to develop technology/operational interfaces that support self-service or automation and facilitate ease of access to information.
• Develop data analytics and reporting on C&B analysis for quality decision-making.
• Manage compensation projects.
• Analyze cost containment strategies and growth strategies.
• Reviews proposed salary adjustments for conformance to established guidelines and recommends corrective or alternative actions to resolve compensation-related problems.
• Formulates recommendations regarding development of company salary structure, job revisions and organizational structures. Recommend company salary structure movements and salary increase budgets.
• Ensures company compliance with local legislation governing both compensation and benefits practices.

Requirements :

• Bachelor's Degree in HR, Finance, Business or related disciplines
• 5 to 8 years' relevant C&B experience from MNC or high-tech manufacturing industry.
• CCP / GRP is preferred.
• Excellent data analytics skills in MS Excel is a requisite; Power BI and design thinking is a plus
• Strong analytical and problem-solving skills and proven ability to exercise independent judgment and work independently.
• Strong interpersonal, organization and communication skills.
• Positive, can-do, mature attitude. Hands-on and able to work under tight deadlines and challenging environments.
• Good knowledge of C&B principles and concepts.
• Familiar with Asian compensation and benefits laws and regulations, experience in managing Europe and US markets a plus.
• Prior experience in a medium to large matrix organization, and managing stakeholders from different cultural backgrounds is a distinct advantage.
• Strong aptitude for statistical analysis and management reports.

IT Project Manager | AGILE | Digitalization

• Working Hours: Mon-Fri
• Working Location: Central
• Remuneration package: Up to $8,500 + AWS

Are you passionate about driving digital transformation and leading projects that make a significant impact? We're seeking an experienced IT Project Manager to join our dynamic team. As a key player in our organization, you will have the opportunity to plan and execute projects that shape the future, leveraging Agile methodologies and your expertise in digitalization.

Job Responsibilities:

Planning and Coordination:

• Plan and coordinate the development of business cases for projects.
• Ensure that projects are executed to meet identified business needs, within agreed parameters of cost, duration, and quality.

Procurement:

• Handle and execute the procurement of digital systems in a timely manner.
• Project Management Methodologies:
• Assess and apply the appropriate project management methodologies, with a focus on Agile practices, to ensure project success.

Risk Management:

• Identify potential project risks and their implications for the organization.
• Recommend mitigating measures to address these risks.
• Stakeholder Engagement:
• Actively engage and motivate various key partners to deliver and effect positive changes in digital products.

Budget and Scope Management:

• Be involved in budget management, risk management, and project scope processes.

Job Requirements:

• Degree or Diploma in Computer Science, Information Systems, Information/ Infocomm Technology, Computer or Electronics Engineering or related field.
• At least 3 years of relevant working experience as a Project Manager.
• Strong presentation skills, both written and verbal, to positively influence key partners

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J43364" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

• Handle IT project deployment including server, storage, network switch setup & implementation in both physical and virtualization environment.
• Assist in upgrading of IT Infrastructure, servers, and security measure in systems and networking.
• Manage VM, PC, laptop setup; User and Email account creation; Antivirus system setup & monitoring.
• Responsible for on-site and off-site data & VM backup and restoration.

Requirements:

• Diploma in IT/Computer Science or equivalent
• At least 5 years working experience in System Integration and Network Administration.
• Strong knowledge with Dell PowerEdge series hardware, Storage, RAID, Synology NAS.
• Hands on experience in LINUX - Fedora, Ubuntu, Samba, and ACL.
• Familiar with Windows Server 2016 /2012 (R2) /2008 (R2), VMware vSphere 6.x/5.x

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Minimum 3 years of experience
• The successful candidate will be expected to support application operations and project implementation.
• Experience in Java (SpringBoot/Maven).
• Experience in SQL and PSQL Oracle database.
• Possess learning and collaborative mindset.
• Strong analytical and problem solving skills.
• Skillsets (Goood to have) -Familiar with DevOps tools, CICD cycle, GitHub, and Jenkins, Experience in Linux environment, Experience in Python.

The Write Connection Group is a premier education group in Singapore with 13 centres across the island and a head office. We are looking for a Senior IT Executive to join our Internal Operations Department to support our growth and expansion in Singapore and overseas.

Job Responsibilities

• Manage IT requests and provide IT support to TWC Group centres and head office, and ensure all IT tickets are responded to and resolved in a timely manner.
• Plan and conduct regular checks, analysis, diagnosis and troubleshooting for all TWC Group premises to ensure all software and hardware are up to date and effective, so as to prevent any possible disruptions in daily operations.
• Supervise, review and implement the organisation’s IT and digitalisation strategies and policies for all business processes in respect to the law, regulations, guidelines and IT standards.
• Provide recommendations to senior management on improvements, SOPs, risks, or policies regarding IT and digitalisation matters.
• Assist with the review, update and implementation of IT policies, SOPs and processes based on departmental needs, to minimise vulnerabilities, boost productivity and increase efficiency of IT systems and processes.
• Set up and maintain drives for all regular IT-related SOPs, guidelines, accounts, inventory and records, as well as other related information for IT Team and key stakeholders’ reference.
• Conduct research and maintain up-to-date understanding of the latest threats, vulnerabilities, mitigation, IT security, industry best practices, regulations.
• Provide all TWC staff with the necessary IT equipment and access to relevant company resources. Maintain and update an inventory for all IT equipment and access information.
• Perform installation, setup, configuration, migration, upgrading and testing of software applications, IT equipment and network.
• Maintain a back-up of relevant TWC data onto a secure space to safeguard the company's data and intellectual property.
• Provide IT support for company events (e.g. Town Hall Meeting and Staff Appreciation Night).
• Other IT related tasks and scopes.

Job Requirements

• Possess at least a Diploma (preferably IT, Computer Science, or a related discipline).
• At least 2 years’ experience in the IT field in a relevant role.
• Responsible and solution-oriented.
• Ability to learn to use Google Workplace (Sheets, Forms, App Script etc). Familiar or able to efficiently learn to handle HTML/CSS, Mac platform, Apple systems and devices.
• Able to organise tasks and work efficiently to meet tight deadlines with minimum supervision.
• Technically savvy and self-motivated learner.
• Possess excellent communication and project management skills to work with stakeholders from various departments and external teams.
• Proficiency in spoken and written Mandarin is a plus as future work will involve collaboration with international teams based in other countries in Asia.

Work Hours and Location:

• Work Days: 5-day work week (4 weekdays and 1 weekend). The weekend may be a Sat or Sun depending on roster.
• Work Shifts:
  • Weekdays: 10.30am - 7.30pm / 12.30pm - 9.30pm depending on the roster
  • Weekends: 8.30am - 6.30pm
• Work Location: TWC HQ, Guthrie House, Bukit Timah. (Candidates may be required to travel to various TWC centres when the need arises.)

Note to Applicant:

1. Please state your earliest start date.
2. Send your CV to [email protected]

Job Summary

To provide IT professional SAP Basis for Venture group companies and Support day-to-day system operations. Responsible for system configuration, administration, monitoring, and troubleshooting SAP environment. Provide technical support and leadership for SAP systems, which can include implementing standards and requirements, overseeing upgrades, establishing processes for monitoring performance, and system configuration, design, and application.

Responsibilities :

• Ensuring 24/7 SAP system availability.
• Responsible for Managing User/Client Administration, Authorization Management, System Performance Management, Audit Management, Transport Management System, Background Job, Patches installation, System Backup & Recovery, Kernel Upgrade, OS & Database Maintenance for Venture Group wide.
• Responsible to manage SAP Business Continuity Planning, Disaster Recovery.
• Ensure Optimum server performance and Preventive maintenance to keep daily operation smooth.
• Manage SAP daily support ticket within defined Service Level.
• Custodian for SAP System Architecture, Hardware, and integration landscape.
• Direct reporting to IT Manager and work closely other IT pillar.
• Manage and liaise with third party vendor.
• Deliver all IT projects on time.

Requirements :

• Degree in Computer Science , Information Systems, Engineering, or equivalent
• Knowledge in Basis Administration is a must
• Minimum 5-7 years of relevant of SAP consulting or manufacturing industry experience.
• Basic knowledge on SAP NetWeaver technology
• Interested in processes within software development landscapes
• Prior experience in S4/Hana would be advantageous
• Analytical, meticulous and have good sense in troubleshooting
• Ability to articulate and communicate with people of all levels in the organization
• Able to work independently and lead in projects
• Willing to travel to support subsidiaries in regional countries if required
• SAP Basis ECC / S4Hana environment

To manage infrastructure in the Asia region

To be the 2nd level of infrastructure support for all countries in the Asia region

To consult infrastructure implementation/operation in all countries in the Asia region.

To build and drive regional infrastructure in the Asia region.

To propose and drive the business with information technologies.

Any ad-hoc duties or tasks as assigned

Requirements:

Minimum 5 years of experience in SI environment

Graduate in computer science or similar.

Required general knowledge and experience in enterprise infrastructure architecture in multiple countries.

Required regional optimization view for designing/managing business applications.

Required strong documentation skills.

Required strong team-building skills.

MCSE that is related to the server, SharePoint, and Azure is advantageous.

CCNA or higher CISCO certificate holder is advantageous.

CCNP Security or relevant network security certificate holder is advantageous.

Experience in the construction industry/Japanese MNC is advantageous.

• Permanent position with flexi benefits
• Shift allowance + transport allowance
• Willing to work shift
• Degree holder major in Chemistry / Chemical lab testing experience
• Candidates with no experience are welcome

Job Description

• To continuously plan, organise and perform routine QC analysis of incoming material, in-process and finished process samples in accordance to documented testing methodology. Planning and co-ordination of the workload is required to meet the demands of other departments and the wider business.
• To be responsible for making daily decisions on any QC results, problem solving skills are required to ensure only true results are accepted which could have a minor impact on the business.
• Proactively identify and initiate continuous improvements to products and systems used within QC.
• To carry out short term projects involving non-routine analysis (upto six months). This includes customer complaint investigations which requires problem solving which could be based on vague information, involving multiple departments and knowledge of the site products.
• May be responsible for calibration of equipment and maintenance of the records follwing routine procedures.
• To liaise and communicate daily (both verbal and written) correct results and information to the appropriate departments in a timely manner. Accurate results and attention to detail ensures that the customer receives the correct quality of product to their specification requirements. This minimises the number of quality complaints and claims from the external customers.
• Role holders provide guidance to plant operators when in the laboratory and assume full responsibility of the QC laboratory outside of standard working hours. To work with no supervision outside normal hours.
• Decision making that impacts other departments will be through referral to line managment or shift managers (or equivalent) outside normal hours.
• To supervise and train new members of the department together with providing information and awareness of products and test methods.
• The role requires the job holder to have a good knowledge of site analytical techniques.

Requirements

• Degree holder major in Chemistry, candidate with no experience are welcome to apply
• With Chemical lab testing experience added advantage
• Willing to work in shift
• Willing to work at Seraya, Jurong Island

Kindly be informed that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

IT Account Manager / Sales Manager - System Integrator / Tai Seng MRT [3770]

Working Hours: Mon - Fri
Location: Near to Tai Seng MRT
Salary: $3.5k to 5K (Subject to experience)

Job Description:

• Carrying out direct sales activities to acquire new customers
• Expand business opportunities with existing customers
• Experience in delivering client-focused solutions based on customer needs
• Develops IT projects to meet the business needs of the customers.
• Ensures that IT initiatives are met in a timely manner and within a prescribed budget.

Job Requirement:

• With diploma in IT or relevant discipline is preferred.
• With at least 2-3 years of IT experience, preferably with an IT System Integrator.
• Familiar with a variety of the field's concepts, practices, and procedures.

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Responsibilities

• Support and recommending system IT policies, standard operating procedures, and capacity planning for clients
• Responsible for technical and administration activities for clients IT infrastructure which will include deployment, configuring, maintenance, upgrading and migration of business-critical infrastructure such as servers, workstations, and system/network equipment.
• System characterization, old and new product introduction, and escalation support.
• Upgrading of Hypervisor, patching of Windows and Linux System.
• Level 1 & 2 technical support at the system connectivity and security

Requirements

• Diploma/Degree in Computer Science / Computer Engineering / IT Networking or any other related field of studies.
• At least three (3) years of experience is required
• Effectively administrate Windows Active Directory, Symantec Endpoint Protection, Veeam Backup, Cisco L2 Switches and Palo Alto, Firewall.
• Good technical skills in LAN/WAN, configuration and troubleshooting PC and server hardware knowledge
• Hands-on experience with Windows environment and experience in troubleshooting, configuring servers and email support will be advantageous
• Hands-on knowledge with FortiGate/Fortinet firewall products

Interested candidates who wish to apply for the advertised position, please click APPLYto submit your resume.

EA License: 13C6305

Reg. No.: R22108000

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

• Expert Tech PM (from within the current CG SoW) who can help with the management of this integration.
• The role would involve engaging and interlocking the relevant IT teams, managing the BAs across the various workstreams to ensure the user stories , test strategies and test plans are ready, managing the risk and establish governance and reporting, all while managing dependencies across the other workstreams
• Robust PM working with the business to conceptualize solutions/operating models
• Change Adoption activities to embed the change seamlessly and drive benefit realization
• Program and Project management to drive momentum and deliver strategic changes ensuring quality and pace.

Requirements:

• Strong BA experience and consultative skills.
• Not technology focused, more business focused)
• Good communication skills.
• Digital and Agile experience a must Domain: Insurance or Lending or customer onboarding
• Estimate and Plan the project deliverables and release life cycle.
• Understand technical dependencies and help team to resolve technical blockers with help of technical leads
• Communicate and track the project tasks between different teams.
• Define and Ensure team follows process for deliverables
• Monitor and close defect backlogs, planned releases
• Identify the risks that can delay the deliverables and manage them, such that the scope scheduled, and quality of the deliverable is not affected.
• Team management – Keep team motivated towards deliverables
• Good communication and be first point of contact for customer 5. Tools/Technology: good understanding of Github ,ReactJS, Springboot, pyspark, GCP , Bigtable, data proc, bigquery.

Fujifilm Business Innovation Asia Pacific is seeking a dynamic and highly motivated Senior Systems Analyst (Business Intelligence) to provide support to FUJIFILM Asia Pacific (FFAP), FUJIFILM Business Innovation Asia Pacific (FBAP), and all operating companies in the Asia Pacific region on applications relating to Business Intelligence (BI) for management & operational reporting and integration layer with source data systems. In this role, you will participate in implementation-enhancement projects to plan, coordinate, and liaise with users on system requirements gathering, solutions, design, and documentation.

The primary focus will be on in-house developed applications, supporting in areas of business operations, KPI reporting, and business analytics.

If you are a skilled professional with a strong background in Data Warehousing and BI tools, we would like to encourage you to apply.

RESPONSIBILITIES & TASKS:

As a Senior Systems Analyst, your responsibilities will include:

Key Accountabilities:

• Design BI Architecture in Azure Cloud and migrate on-premise BI systems to Azure
• Lead in user requirements gathering and perform system impact analysis of changes required by business from a technical perspective
• Drive user discussions and conduct workshops to facilitate information-gathering
• Perform a feasibility study to ascertain the area of automation
• Propose and review solutions with respective stakeholders affected by the change
• Document user requirements into user specifications (functional and technical)
• Lead in system design and development of solutions according to the agreed user specifications
• Develop test plans and scripts
• Conduct testing on developed solutions to ensure compliance with user specifications and internal quality assurance requirements (e.g. system performance benchmarks)
• Lead in user training and user acceptance testing
• Ensure proper deployment of changes to the production environment in accordance with internal procedures
• Collaborate and initiate change with business users to provide improvements to standardize system processes and propose business solutions meeting business needs/requirements. This involves a good collaborative effort with staff members from cross-functional areas (e.g. sections, departments, and entities from the Asia Pacific region)
• Review all work deliverables from development resources assigned and provide guidance to development accordingly. Resources can be internal or extended vendor resources on technical delivery
• Provide periodic reports to the reporting manager on work status/project progress
• Accountabilities are applicable to daily support, change order sustenance, and project work
• Ensure full compliance with company policies, internal procedures, information security, and JSOX audit requirements for all work performed
• Other duties as assigned by the supervisor

Daily Support:

• Dedicate about 30% of your time to daily support activities
• Provide 24x7 systems support according to the business units’ SLA of the Asia Pacific region on in-house developed business applications
• Handle issues resolution in accordance with SLA
• Report any system or operational deficiencies and recommend areas for improvements

System Sustenance Change Orders:

• Dedicate about 30% of the time to change request fulfillment activities
• Manage full change order fulfillment for the designated systems (independently end to end from feasibility study to final delivery)
• Manage development resources allocated as per change order requirements (usually of medium complexity)

Projects:

• Dedicate about 40% of your time in project work
• Contribute as a key project member/team lead/technical subject matter expert in new implementation/enhancement projects for small, medium to high complexity projects.
• Collaborate with other ICT team members, application SME's, and other vendors as and when required by the project and ensure delivery of projects in accordance with project KPIs
• Project activities include but are not limited to requirements gathering, design, testing, training, documentation, deployment, coordination, quality assurance, etc.
• Review all project outputs in relation to IT system deliverables from project development resources

Qualifications, Skills, and Experience:

To succeed in this role, you should possess the following qualifications, skills, and experiences:

• At least 7 years of Information Management experience in an MNC within the High Tech industry, with 5 years in an IT lead role in project/support environment
• At least 5 years of implementation and support experience in Data warehousing and BI tools
• Degree in Computer Science / Engineering or IT-related fields
• Preferably certified in Data engineering and/or Data analysis
• Preferably Project Management certified (PMP) or Agile Certified
• Excellent hands-on experience in Power BI, Cognos BI, Azure data lake, Azure Synapse, Azure/Oracle Datawarehouse, and ETL tools
• Proficiency in Power BI and Cognos BI Administration, Security, and Framework Manager Dimensional Modelling
• Experience in DAX, M query, SQL, stored procedures, database/data processing concepts, data modeling, reports, and dashboard development
• Good knowledge and in-depth experience in designing data warehouse systems and data flow in source systems such as Oracle eBusiness Suite or Azure D365
• In-depth knowledge and experience in designing and developing a flexible & and scalable BI model that can cater to business reporting needs
• Familiar with IT SDLC and agile methodologies.
• Familiar with business analytics and reporting in areas of Finance, Supply chain, Sales and distribution, Service CRM
• Good knowledge of application deployment and solutions
• Excellent understanding of data mining, data visualization, and statistical modeling
• Proficient in Microsoft Office Tools (e.g., Word, PowerPoint, Excel)
• Good analytical mind and problem-solving attitude/skills
• Possesses great attention to detail while also being flexible to adapt to a dynamic environment and changing priorities
• Proficient in business as well as technical writing/documentation
• People-oriented with good interpersonal and communication skills, both written and verbal
• Experience collaborating and working with multiple internal and external stakeholders
• Customer focus and business sense
• Accountable, decisive, good leadership and emotional intelligence
• Professional ethics and integrity
• Change adaptability, flexibility, ability to work under pressure or tight deadlines

Interested candidates who wish to apply for the advertised position, please click "Apply"

EA Licence No: 11C5502

EA Registration Number: R23118280

1. Leading the IT Team, conduct regular performance of all team Manager

2. Conduct regulate training of the entire IT team of staff

3. Maintain the best relation with our clients

4. Conduct regular check of our business SOP, amend and improve it if necessary

5. Recruit the most suitable candidate from oversea, and make sure they had enough related experiences

6. promote our business to local hotels and expends our business

7. Travel to over sea to recruit suitable IT candidate and promote our business

Job Responsibilities:

1. Analyse and evaluate the credit ratings of borrowers, provide credit evaluation reports and support decision-making.

2. Conduct risk analysis and evaluation of the market and industry, formulate corresponding risk management and control strategies.

3. Analyse and mine business data, provide data support and recommendations for risk control decisions.

4. Collaborate with model teams to develop and optimise risk models based on company risk strategy and business needs, improve risk assessment accuracy.

5. Monitor and evaluate risk assessment models, formulate and implement risk management measures to improve risk control effectiveness.

6. Collaborate with business teams, data teams, and technical teams to solve risk control problems in a timely manner.

Job specifications:

1. More than 3 years of relevant work experience, bachelor's degree or above in economics, finance, mathematics, statistics, computer science, or related majors.

2. Experience with credit card-related businesses, bank, or Fintech companies is preferred.

3. Proficient in using Python, R, SQL, or SAS for analysis.

4. Strong self-learning ability, solid communication skills and teamwork.

5. Experience with credit risk management, such as credit granting strategy, anti-fraud, modelling, mid-loan monitoring, and post-loan monitoring.

The Business Analyst modifies, enhances, or adapts existing or proposed systems within an organisation with the purpose of improving business efficiency and productivity. He/She plans activities involving the examination and documentation of technical requirements for new solutions to be created and user needs analysis. He/She analyses the feasibility of new systems and enhancements to existing systems, translates technical requirements into system specifications and writes test cases. He/She develops documentation and guides for the use of new or enhanced systems.

He/She is open-minded and innovative in exploring new and alternative solutions to optimise systems. He/She can engage and support others in the team, and readily put forth his/her ideas in a clear and compelling manner.

Critical Work Functions and Key Tasks

Identify business needs

• Liaise with stakeholders to identify business needs

• Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions

• Support the development of business cases defining potential benefits, solutions to increase efficiencies of business processes and associated risks

Analyse business processes

• Support the review of existing business processes to identify opportunities

• Develop alternative solutions to streamline processes

• Evaluate the viability and feasibility of possible improvements to processes

• Support the development of recommendations to increase efficiency of processes

• Develop reports and strategic analysis of business processes

Translate business requirements into technical specification

• Determine optimal means of meeting needs and requirements

• Translate business requirements and user needs into functional specifications

• Collaborate with developers to ensure requirements are incorporated into system design

• Function as the liaison between users and technical staff throughout the solution implementation cycle

• Work with relevant stakeholders on user acceptance testing

• Verify that business requirements are incorporated into the design

• Manage risks associated with solution integration

Faciliatate change management

• Support the development of change management plans

• Develop technical documentation and training materials

• Conduct user training to facilitate adoption of new systems

• Act as a point of contact for users regarding complex queries

Manage projects

• Schedule activities to drive deliverables toward meeting the overall project plan

• Work with users, technical staff and management to determine and resolve issues associated with project implementation

• Review work at critical milestones with team leader or sponsor to maintain their commitment and support

• Provide timely and accurate project progress information

Requirements / Qualifications

• Bachelor degree in IT, Computer Science, Information Systems or equivalent
• At least 8 years of relevant working experience
• Good 8 years of knowledge of Scrum and Agile frameworks and methodologies
• Strong analytical, planning, organizational, problem solving and conflict resolution skills
• Excellent communication and presentation skills
• Self-motivated, ability to work under tight project deadlines
• Domain knowledge in healthcare applications is an added advantage

• Provide presales support by solving technical business solutions for the client.
• Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
• Develop working proficiency and obtain certifications on assigned products and technologies.
• Conduct hands-on POC independently and present vendor’s solution to partners and end-users.

Requirements:

• Diploma in Computer Studies or equivalent
• At least 2 years of presales experience in IT network and Cybersecurity domain.
• Good knowledge of security and networking infrastructure environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description:

The Business Operations Analyst role requires the incumbent to interact across business functions both within and outside the Business Operation Division, to support overall development and execution of key business processes and Strategy roadmap within Ingram Micro. Involve in business unit initiatives to increase operational efficiencies.

Key focus will include:

• Drive projects for ASEAN HK for all the Program Rollouts based on 3 Year Strategic Roadmap.
• Ability to work for the core objectives with country Senior Leaderships and Regional IT Teams.
• Ability to drive projects and being able to articulate Internal Applications and processes.
• Design and transform business requirements into solutions.
• Steward the development and implementation of efficient and effective processes, by being the process owner of the order-to-cash process and by working closely with Finance, Procure-To-Pay, Supply-Chain-Execution process owners, both within Singapore and ASEAN, working with Regional and Global teams.
• Organize and manage all analytical reporting activities for Business Operations division to provide accurate information about sales, procurement, warehouse and vendor management and the performance of the company in the most efficient way.
• Champion of Internal ERP System and other subsystem (included but not limited to EDI and E-commerce, B2B, B2B2C) remediation and new deployment through business requirement assessment, in collaboration with P2P, FIN and SCE process owners.
• Have solid understanding of Order to Cash Processes in Distribution Industry and be able to articulate business inputs into requirements and work with Technical teams and local country business to achieve operational efficiencies.

Major Responsibility: Business Operations and Data Analytics

• Establish, continuously evolve consistent Business Operations and Reporting to support better intelligence and decision making.
• Work with business operation and BU to collect, analyze, and evaluate data to track business operation performance and important developments related to operation. Develop appropriate metrics and build and automate dashboards to monitor business performance
• Drive execution of new business tools & workflow adoption rates, whilst identifying best in class deployment strategies & tactical plans.
• Actively participate in cross functional teams to evaluate adoption of new business models set or transformation of old models
• Actively participate in key data driven projects across the business, provide insight using BI to assist formulating business plans.
• Good Hands on and Understanding for Reporting and Power BI: Understanding on Query Languages (SQL, MS Access)
• Understanding on Automation (SQL Stored Procedures, SSIS, APIs)
• Reporting/Data Visualization Tools (Excel, Power BI, etc.)

Major Responsibility: ERP Champion

• Lead ASEAN business Projects by working closely with business teams. Prepare requirement documents, liase with Regional Teams and help business to manage the projects and move them to closure.
• Coordinate with other functions super users to seek optimized deployments, agree common utilization tracking & best practices.
• Develop Project training plans, plan and organize new program trainings for BU.
• Coordinate with Global ERP / IS teams to ensure correct business alignment and milestones are achieved.

Major Responsibility: PMO (Sub Region & Global Initiatives)

• Working closely with Business Operations to continuously improve business processes.

Requirements:

• 5 years project execution experience, with strong background of IT markets with Master’s degree.
• Ability to execute the IT Roadmap and work with Senior Leadership to execute the Business demands.
• Have prior experience on Distribution Industry business processes.
• Strong interpersonal & communication skills, with the ability to communication across all levels within a global organization, proving balanced and objective statements, with strong negotiation skills
• Proven ability to resolve complex problems with minor leadership direction, apply pragmatic judgment in remediation solutions & execution
• Self-motivated with a team spirit, sets realistic & achievable goals, objectives & timelines
• Cross culturally aware to adjust influencing & negotiation skills without compromising to the objective
• Advanced analytical skills with high attention to detail
• Highly adaptable in a fast-paced environment, ability to transition from Strategy to Hands-On mentality to deliver success criteria.

Responsibilities:

• Managing the upgrading, installation & troubleshooting of Windows Server Environment and Azure Environment
• Monitoring & enhancing improvement of the health of servers & network devices
• Performing routine technical documentation, system patch, network & system security control implementation, and maintenance/ enhancement/ backup operations
• Perform standard software applications and installations from prepared images
• IT asset inventory control
• Liaising with internal stakeholders and external clients for the deployment of IT Solutions
• Other ad-hoc tasks related to IT

Requirements:

• Diploma/Degree in any IT-related field
• Individuals with no IT-related qualification but with strong interest in developing a career in IT may apply.
• Individuals with some technical experience in these areas are welcome:

1. Database administration & Virtualization Technology (i.e. Hyper-V)
2. Office 365 Implementation
3. Patch management
4. Router, switch, firewall and access point configuration
5. Server room environment (i.e.: DELL EMC)
6. Server, desktop, printer and another peripherals’ set-up
7. Structured cabling (including backup & recovery management)
8. Windows Server Administration

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

The Helpdesk Operations Technician(Level 2) acts as the primary user-facing support staff for IT. In this role you will enthusiastically teach internal users how to best interact with and utilize technology; providing support as needed via face to face interaction, chat, email, and video calls.

WHAT YOU’LL DO:

• OS troubleshooting (Windows) user endpoints – virtual desktop, PC & laptop
• Installation and configuration of OS (Windows)
• Installation and configuration of all applications as per BAML user requests while adhering to software policies
• Standard Microsoft desktop application installation and support
• Troubleshooting the OS and standard Microsoft applications
• Ensuring endpoint patching up to date using BAML tools
• Installing and configuring messaging client on workstations
• Email troubleshooting and housekeeping at the client end (Outlook)
• Troubleshooting & resolving user problems remotely for Second level using available tools and engineer spatch at third level.
• Support of corporate mobile devices.
• Support of various virtual meeting software.
• Monitor and prioritize incident tickets received through bank standard ticket management system (ITSM)
• Monitor and prioritize request tickets received through bank standard ticket management system (ITSM)
• Installation & Configuration of drivers for standard peripherals like Printer, Scanner, and Modem Etc. Desktop rollout / replacement for users
• Software update / upgrades to be done using approved deployment tool as per agreed bank standards
• Support file printing from desktop environment.
• Escalate issues in a timely manner as appropriate for incident classification
• Support all desktop hardware devices and peripherals including LCD, keyboard of all types, mouse, webcam, speakers etc.

WHAT YOU NEED TO SUCCEED:

• 2+ years of experience as an IT Support Engineer, Analyst, or Administrator
• Be empathetic, humble, and possess a strong focus on customer service
• Possess outstanding interpersonal and communication skills
• Strong knowledge of Windows OS platforms
• Ability to work individually and within a team
• Strong organizational and managerial skills and detail-oriented work ethic
• Flexibility to work outside of standard work hours to accommodate special projects
• Must speak fluent English

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit

Responsibilities:

• Manage IT Security Protection System, address technical and security issues, and perform Health Checks.
• Review and enhance IT security policies, procedures, and documentation based on industry standards.
• Enforce IT Security Policy compliance, assess security posture, and recommend measures to mitigate threats.
• Develop and enforce security policies to safeguard against unauthorized access and potential threats. Configure and manage IPSEC for secure communication and maintain Access Control Lists (ACLs).
• Implement POA to enhance network security and address vulnerabilities. Develop Plans of Action (POA) based on specific requirements and execute them efficiently.
• Implement and enforce IT security policies on firewalls to safeguard the network infrastructure. Manage and maintain various firewall platforms, including ASA, Juniper SRX, Fortinet, and Palo Alto.
• Utilize network monitoring tools such as SolarWinds, Manage Engine, Netflow, Cacti, and Tivoli to ensure proactive network management and security.
• Analyze and resolve complex network problems, ensuring minimal impact on business operations. Provide comprehensive network support, ensuring smooth operations and quick issue resolution.
• Support Cyber Security Incident management and response for both internal and external parties
• Collaborate with cross-functional teams to address network-related challenges and implement effective solutions.
• Leverage these tools for real-time analysis and reporting on network performance.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• At least 2 years proven experience in information security and network administration. Familiarity with industry best practices and emerging trends in information security.
• Proficient in Cyber and Network Security Management, IT Compliance and/or Risk Management. In-depth understanding of IPv4, Network Address Translation (NAT), Address Resolution Protocol (ARP), and Dynamic Host Configuration Protocol (DHCP).
• Firm understanding of TCP/IP, OSI Layer, network security, network routing and switching, firewall and etc
• Experienced with Gemalto, RSA, Splunk, SEP and other cybersecurity technologies is advantageous.
• Certification in cybersecurity and/or network design (e.g. SSCP, CISSP, CCNA, CISA)
• Strong understanding of ISO27001 and/or PCI Data Security Standards.
• Strong project management and communication skills (written and spoken)
• Be on standby to provide support for critical security alerts and incident management outside office hours.

Summary of Job Role

Manage and run the company’s day to day IT cybersecurity operations and also support the IT cybersecurity’s compliance and governance functions.

Key Responsibilities

• Manage, run and troubleshoot the day to day operations of IT cybersecurity technology solutions (such as firewall, EPP, EDR, NDR, VMBR, SIEM, SWG, VPN, etc).
• Monitor, investigate, respond and remediate IT security alerts and incidents.
• Plan, manage and execute IT cybersecurity projects.
• Provide cybersecurity related input to infrastructure and application projects.
• Develop, manage and be part of the Information Security Incident Response team.
• Maintain a good understanding of relevant cybersecurity standards and frameworks (such as CIS Controls, MITRE ATT&CK, NIST Cybersecurity Framework, ISO 27001, PDPA, etc).

Job Requirements

• Degree or diploma in IT related field (Cybersecurity, Computer Science, etc).
• With professional information security and network certification (CEH, Security+, CySA+, CCNA, etc) is an advantage.
• 2 years' of work experience in information security operations.
• Good communication, presentation and project management skill.
• Good understanding of cybersecurity standards and frameworks (such as CIS Controls, MITRE ATT&CK, NIST CSF, ISO 27001, PDPA, etc).
• Good understanding of IT cybersecurity technologies (such as firewall, secure web gateway, endpoint protection, vulnerability management, VPN, etc).
• Good understanding of network concepts (such as TCP/IP, switching, routing, NAT, DHCP, DNS, 802.1x, etc).
• Good understanding of identity technologies (Active Directory, SAML, OIDC, RADIUS, LDAPS, MFA, etc).
• Good understanding of cloud, web and application security.
• Good understanding of IT governance, risk management and compliance

• Laptop, POS, Peripherals knowledge
• HQ and support multiple locations (travelling frequently between sites)

Job Responsibilities:

• Provide end user support and assist in any troubleshooting required not limited to IT Hardware, software, network, active directory, and Microsoft 365.
• Install and maintain IT related components (Laptop, POS system, software, systems, network, printers) and IT Asset List
• Manage project vendors and make sure projects are successfully delivered by vendors, including outsourcing and liaising with vendors for IT equipment
• Work closely with various departments to roll-out projects relating to system enhancements
• On-site support Island-wide when required
• Attend to Ad-hoc projects and other IT related matters when necessary

Job Requirements:

• Minimum Diploma in Information Technology, Computer Science or related discipline with at least 3 years of IT related experience
• Possesses knowledge in IT infrastructure such as network, Active Directory, Microsoft 365
• Knowledge in POS (Point-Of-Sales) is an added advantage
• Able to work independently in a fast-paced environment
• Ability to communicate objectives and solutions with vendors and colleagues
• Ability to form initiatives and possess time management skills

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

We are looking for a System Analyst specializing in Business Intelligence.

• 5 days work week (Mon - Fri).
• Basic salary up to $7,200.
• Be part of nation-wide initiatives.

Responsibilities:

• Collaborate with stakeholders to understand business needs and translate them into technical specifications.
• Conduct thorough analysis of data sources and business processes to identify opportunities for leveraging BI solutions.
• Develop and maintain data models, ETL (Extract, Transform, Load) processes, and data warehouses to support BI initiatives.
• Design and implement dashboards, reports, and visualizations using BI tools such as Tableau, Pyspark, Azure Databricks or similar platforms.
• Provide technical support, training, and documentation to end-users on BI tools and solutions.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience (6 years) working as a System Analyst, BI Developer, or similar role in Business Intelligence.
• Strong knowledge of BI tools such as Tableau, Pyspark, Python, SQL Programming, Azure Databricks or similar.
• Experience with ETL processes, data warehousing, and data integration techniques.
• Understanding of business processes and the ability to translate business requirements into technical solutions.

Interested candidates may apply via email to [email protected] (indicating Job ID J43349 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Lee Wen Ying (Mattias) - R23112909

ScienTec Consulting Pte Ltd - 11C5781

Job Highlights:

• IT Company with over 20 years of establishment
• Basic + Attractive Commission + Bonus + Allowance
• 5 Days work week

Job Responsibilities:

• Acquire and establish new clients
• Implement, develop and execute sales strategies to achieve KPI and sales quota
• Work and liaise closely with interdisciplinary groups comprising Pre-Sales, Marketing, and Consultants to create comprehensive IT solutions for current and prospective customers.
• Effectively lead and oversee the sales cycle from prospecting to closing deals.
• Establish and maintain strong relationships and network with key prospective clients within the customer community and vendor community.
• Other ad-hoc tasks assigned by Management

Job Requirements:

• Minimum Diploma in Business Administration or equivalent
• At least 1 year of experience in IT Sales and sales experience
• Possess excellent oral and written communication skills
• Ability to have quick rapport with clients and colleagues

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 21C0571 | R23116853 (Roy Goh)