Functional Business Analyst

• 10 years of IT work experience, including 5 years as Functional Business Analyst.
• Relevant banking and/or consulting experience.
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives.
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Familiar with change management processes and project management fundamentals.
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost,operations and technology principal risk.

TRANSCOSMOS ZERO is looking for a passionate and enthusiastic Technical Project Manager of IT system to join our growing team. This is an middle level role suitable for candidates looking to step into the Call Center industry.

Ability of close mutual work with Development Team in Vietnam is required for this position.

As a nature of business, especially a knowledge and exeprience in a Call Center Industory together with IT development project management experience are required. It's a rare, but a challenging position.

The ideal candidate will be responsible for

- Understanding the in-house Technical Guideline to support developers

- Supporting Developers and QCs as a Bridge Engineer

- day-to-day technical support and translation of IT techinical documents

- Having a strong understanding of our in-house tools and act as a key support to clients and internal teams in the APAC region with a strong knowledge of IT system, which is mainly call center system.

Requirement

- 5+ yrs experience in project management within a software development environment with project roadmap, project planning, project deliverables, and team management (especially offshore teams and onsite teams)

- MUST experience in Microservice Architecture and Highly Availability Architecture for Enterprise Workloads

- Experience in Web development (web application & web services) with Javascript Stacks (Node JS, Express JS, React JS, Vue JS, SQL, NoSQL)

- Experience in cloud development i.e AWS, GCP

- MUST Knowledge of Agile or Scrum environments

- Familiarity with common project management tools (Jira and Confluence)

- The ability to communicate technical information clearly to both technical and non-technical audiences

- Exeperience of the working in Call Center as operator and supervisor, or a strong understanding of Call Center Operation

Responsibilities

• Ensures payments are calculated and paid accurately and timely; ensures proper calculation of taxes and deductions.
• Provides customer support to the sites including any off-cycle or replacement payments needed.
• Reviews the information prepared for general ledger entries and other accounting and financial reporting activities associated with payroll.
• Participates in the review and preparation of data necessary for the filing of payroll related tax returns and miscellaneous withholding forms.
• Completes year end process including year end adjustments, year end tax statements and review of year end tax filing information.
• Serves as an internal and external resource on payroll related inquiries.
• Participates in continuous improvement projects and initiatives; supports the development and maintenance of payroll process documentation.
• Ensures compliance with internal controls on payroll systems and compliance with tax and other payroll related legislation.

Requirements

• 3-5 years of relevant work experience required.
• Manage Time and Attendance (eTime)
• Handle all Payroll Transactions (well-versed in ADP & SAP)
• Payroll Processes documentation
• Prepare Reports to stakeholders (monthly and annual)
• Ensure all Payments are made in timely
• Reconciliation (monthly and annual)
• Submitting of govt claim eg: Nsmen claim, childcare leave claim, etc
• Finance accrual
• Other tasks assigned by Manager

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Responsibilities

• Liaising with end-users, business partner and software vendor to define user requirements and system design specification.
• Designing, developing, testing and deploy new software to support business requirements.
• Providing application support and change management for existing application.
• Participate in innovation and implementing emerging technologies in the various application platforms.
• Reviewing software design architecture and updating technical documents.
• Server/database administration and maintenance.

Requirements

• Familiar with Software development lifecycle (SDLC)
• Capable to learn new IT application technology
• Good analytical skill and programming skill
• Experience with Syteline ERP system is an added point

Interested candidates please share your resume to [email protected] with all details like current salary, expected salary and notice period

Regards

Shashi (R23112213)

Just Recruit Singapore Pte Ltd (EA12C6295)

• Perm, Central
• You should have at least 2 years of relevant working experience, ideally in trade/line management in the maritime industry.
• Strong attention to detail and able to work with complex datasets.
• Effective communication and interpersonal skills to collaborate with various internal and external stakeholders.

Job Description

• Vessel deployment optimization and service design/cargo flow optimization across Asia, Europe and Americas: Gather, organize and analyze information and data to determine the most efficient and cost-effective deployment of our vessel, considering factors such as cargo demand, route planning, fuel consumption and port selection.
• Recommend cross-continental positioning of vessels for fleet optimization.
• Collect, analyze and interpret shipping data to identify trends, patterns and potential areas for improvement. Develop insightful forecasts and provide strategic recommendations to enhance our overall vessel operations.
• Monitor and assess the performance of our vessels, identifying opportunities for streamlining processes and enhancing productivity.
• Proactively identify potential risks and challenges related to vessel deployment. Utilize data analytics to propose effective mitigation strategies to minimize disruptions and ensure timely deliveries.
• Stay abreast of industry trends, global economic conditions, and regulatory developments to make informed decisions that optimize our shipping operations.
• Work closely with internal stakeholders to generate insights for decision making on fleet deployment and network optimization.

• Bachelor’s degree in data science, statistics, mathematics, or similar subject from a recognized university.
• Minimum 2 years’ experience. You should have at least 2 years of relevant working experience, ideally in trade/line management in the maritime industry, but we welcome talent from diverse backgrounds.
• Proficiency in data analysis and experience working with relevant software.
• Able to understand complex business issues, translate them into technical inquiries, draw conclusions that are accessible to non-technical stakeholders, and effectively present them to functional teams while also influencing senior management.
• Strong attention to detail and able to work with complex datasets.
• Excellent problem-solving skills and a proactive approach to challenges.
• Effective communication and interpersonal skills to collaborate with colleagues across departments and various internal and external stakeholders.
• Driven and a self-starter who enjoys working in a fast-paced environment.
• Proficiency in Microsoft Excel and MS PowerPoint.

Interested candidates please send your resume to [email protected]

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm, Central
• AWS
• Bonus
• Flexible Benefits
• Medical & Insurance Coverage

1. Project Planning and Initiation:

• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Develop detailed project plans, including timelines, budgets, and resource requirements.
• Conduct feasibility studies and risk assessments.

• Lead project teams in the execution of project plans.
• Monitor and track project progress against defined timelines and milestones.
• Identify and resolve issues to ensure successful project delivery.
• Collaborate with cross-functional teams to achieve project objectives.

• Establish and maintain strong relationships with key stakeholders.
• Communicate project status, issues, and risks to stakeholders in a clear and timely manner.
• Ensure alignment between project objectives and overall business goals.

• Manage project budgets and financials.
• Allocate and optimize resources effectively to meet project goals.
• Identify and escalate resource constraints or budgetary issues.

• Implement quality control processes to ensure the delivery of high-quality solutions.
• Conduct regular project reviews and audits to assess compliance with standards.

• Identify, assess, and mitigate project risks.
• Develop and implement risk management plans.

• Maintain comprehensive project documentation.
• Prepare and present project reports to senior management.

• Ensure compliance with regulatory requirements specific to the banking industry.

• Proven experience 5+years as an IT Project Manager in the banking industry.
• Project Management Professional (PMP) certification is a plus.
• Strong understanding of banking operations, regulations, and compliance.
• Excellent leadership and team management skills.
• Proficient in project management tools and methodologies.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

The role needs to deliver and support ITAS (IT & Application Support) Eco System mainly to capture, track and manage service request and IT issues for regional countries (SG, HK, CN, TW, IN and ID).

Primary Role/Responsibilities

Potential candidate will need to work on ITAS Build (BA/PMO): Actively involve in discovery, define, develop and deploy across ITAS workstreams (AskIT, IT Help, IT Service Board & Tech Workbench) –

• Schedule regular cadences with Journey Sponsor, Workstream Leads and all stakeholders, co-ordinate deck, prepare file notes and follow up action items
• Support/facilitate for all workstreams:
• Requirements gathering, analysis and design for ITAS journey / workstreams for end users and service engineers, working with all workstreams, FoW, EASRE, Group Design etc.
• Issue resolution
• Review and refine UAT test cases
• UAT & live verification for rollout
• Maintain and track burndown of backlogs, ITAS workplan for all MVPs, interdependencies among the workstreams
• Validate with end users and application teams on design /prototype for ITAS rollouts e.g. validate the labelling for applications/services migrating from iService to AskIT
• Prepare deck / status reporting on ITAS Journey
• Collaborate with relevant parties on EDM related to rollout for ITAS

Potential candidate will also be involved in ITAS Operate (BAU): Actively track and review actionable insights and observability from ITAS Control Tower for ticket SLA.

• Review and follow up with support teams on ticket SLA (missed SLA, high ticket volume, high transfer volume)
• Review and follow-up on negative sentiments/feedbacks from Employee Experience survey and ticket feedback, escalate if required
• Collaborate with HR Learning on mandatory training for service engineers
• Recognition for service engineers and top performing app teams
• Support Arbitration Team in processing ticket transfer request, handle dispute and ageing cases escalated by users /service engineers
• Track and report on ITAS driver and outcome metrics
• Schedule bi-weekly cadence with LOBs / markets, prepare file notes and follow up on any action items
• Maintain and burn down backlogs as prioritized for ITAS Operate
• Perform UAT For D’Concierge / iService enhancements/fixes

Requirements

• Bachelor’s Degree or equivalent qualification
• 5-10 years of experience in Business Analyst role for business process & technology change within financial institutions.
• Knowledge in both Agile and waterfall methodologies preferred
• Strong quantitative, analytical, problem solving and process/system architecture/data structure design skills
• Able to translate user requirements and analysis into technical requirements, and solution to meet objectives
• A self-starter and learner who takes the initiative to challenge the status quo
• Detail oriented and able to joint the dots for bigger picture
• Good written and verbal communication skill, able to present and facilitate meetings & workshop
• Able to empathize and collaborate with stakeholders across functions and at all levels, enduring partnerships and teamwork
• Ability to thrive in a dynamic and rapid evolving environment
• Ability to multi-task, work independently and perform well under pressure
• Ability to look beyond individual issues to identify broader themes with wider-reaching impact
• Passionate on driving changes, can flex between a team player and team leader and possess a can-do attitude in face of challenges
• Experience/Technical skills relating to Data Analysis, VBA &/or emerging/new technologies will be an added advantage

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Our client is a global manufacturer. Due to business needs, they are now recruiting a FP&A Accountant to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility:

• Coordinate the preparation, compilation, and analysis of the Annual Budget prior to its submission to the corporate office.
• Analyze financial variances and take a proactive approach by conducting meetings with operations departments to review and discuss monthly forecast performance.
• Synthesize complex data from various sources and transform it into comprehensive management reports.
• Scrutinize a wide range of records and engage with various departments to ensure data accuracy and reliability.
• Oversee SOX compliance and address internal and external audit queries.
• Enhance processes and actively participate in ad-hoc LEAN projects.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 5 years experience in FP&A and SOX
• Experience in manufacturing industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Optimum Solutions is on the lookout for a PMO Analyst for one of our prestigious banking clients in Singapore.

· Responsible for resource Onboarding and Offboarding.

· Manage the Resource Budget allocation and Actual expenses tracking.

· Submit the Monthly HC Forecast, HC approval and tracking of Actuals.

· Update and report the current Resource metrics, analyse variance and track action items.

· Submit the Contract lodgement, track issuance of PO and track invoice payment to closure.

· Assist PMO Lead and Delivery Lead for any Platform related financial requirement.

· Asset tracking, laptop configuration, laptop reformatting.

Requirements:

· Bachelor’s degree in project management or a related subject.

· 4+ years of experience with at least 2 years of experience in banking sector

· Have a working experience of Resource Onboarding/Offboarding process, Budget allocation, Resource tracking and Analysis, Contract management.

· Have a working experience on Data analysis, MS Excel automation and any other data tools.

· Proactive and responsible to ensure all required approvals and timelines are completed on time.

· Keen to details and able to work with different stakeholders to achieve common goals.

· Understanding of Project Financial concepts is advantageous.

· Self starter, takes ownership of the tasks and ability to collaborate with PMO Lead for process improvement.

Our client, an established Reinsurance Broking business, is seeking a Senior / Financial Analyst to join their team in Singapore. Sitting within the Operations here in Singapore, the incumbent will be a key link between the business and finance team.

We are keen to speak to finance individuals with similar finance business partnering experience with a reinsurer or reinsurance broking firm.

Responsibilities:

• Responsible for monitoring revenue and costs, ensuring they are appropriately
• budgeted, forecasted and reported in line with Group’s policy.
• Review monthly management financials and assist in providing insight on significant variances.
• Assist in the annual budgeting and monthly / quarterly forecasting processes.
• Act as the key link between Business and Finance.
• Ensure that all controllable costs and those allocated costs where the business has some influence (e.g. overseas offices costs, etc) are both acceptable, budgeted and correctly forecasted.
• Be prepared to represent the business in any financial forum.
• Ensure that Sales data (CRM) is appropriately collated and shared with management.
• Provision of other ad hoc financial reports as requested.

If this sounds like a role for you, please apply or email your updated resume to [email protected]

EA License 16S8145

MOM Registration No R1443068

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

Responsible for the functional knowledge:

• Write User stories/detailed specifications in line with the list of requirements provided
• Liaise with business for clarification and understanding of requirements
• Manage workshops with business to challenge the needs or explain new solutions
• Analyze functional impacts considering technical constraints with technical lead’s help
• Explain and Work closely with the developers for the implementation of change/evolutions

Responsible for the functional testing of development:

• Create tests and define tests strategy in coordination with project manager / other Business Analysts
• Define the use cases to manage regarding the impact on business of new requirements
• Conduct continuous testing in development environment for development monitoring

Involved in support of application for functional incident:

• 3rd level support work on request escalated from level 2
• Reproduce, make first analysis and investigate verifying data on DB or GUI
• Analyze and/or solve functional problems in coordination with developers

Job Qualification

• At least 4 years of business analyst experience
• Hands on testing process (writing, executing and monitoring test)
• Database testing with query writing for data comparison
• Strong analytic skills
• Excellent communication skills
• Proactive and result oriented
• Sense of commitment
• Knowledge of all phases of IT system development and implementation life cycle
• Exposure on Agile and Waterfall project methodology
• Experience on UML Diagram, Flowchart, data flow diagram
• Capable to effectively interact with Business team
• Capable to effectively interact with Technical team
• Team spirit - Like to explain and share knowledge
• Proactive with excellent verbal and written communication skills in English

Technical

• Technical experience or background to be comfortable with data models and SQL
• Optional experience on API testing

Functional

• Financial/banking industry knowledge
• Specific knowledge in Finance IT is a plus

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

System Administrator (Regional)

Location : Changi South

Working days : 5 days

Salary Range : $6000-$7000

Job Description

• Manage active directory, server, server virtualization, Cisco switches and routers.
• Manage User Accounts on Azure AD for all Office 365 Services.
• Manage and Monitor Cloud Infrastructure on Microsoft Azure.
• Assist in network design and implementation.
• Lead network and cybersecurity projects such as Prisma Access, MFA and global AD server integration.
• Manage and Monitor Cybersecurity related administration works.
• Support HQ in strengthening global IT Governance
• Plan and execute networking and infrastructure setup.
• Ability to create accurate network diagrams and documentation for design and planning network communication systems.
• Support implementation of specified global IT systems in overseas companies, especially in terms of infrastructure and IT security
• Ability to provide specific detailed specification for hardware and software selection.
• Perform analysis of system performance and capacity trends and make recommendations.
• Perform network operations and management, including incidence response and problem management.
• Expected to manage region networks with minimal travel needed.

Requirements

• Degree or Diploma in IT or related discipline with a minimum of 5 years’ relevant experience as network engineer in a MNC environment.
• Solid hands-on practical experience in managing enterprise firewalls, routers, switches, proxy servers, domain name servers (DNS), bandwidth management system, IPS/IDS and server/platform system.
• MCSE certification a plus
• CISSP, CCNA, or CCNP certification a plus

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

The Role:

The lead analyst will be responsible for managing a portfolio of South and South East Asia (SSEA)-based issuers rated by Moody’s. The role involves conducting high quality quantitative and qualitative analysis to assess the credit quality of a range of entities and debt instruments, including rated projects and corporates in the infrastructure and power/utilities sectors within SSEA. The individual will demonstrate in-depth knowledge of the operating environment and sectors, and conduct ongoing monitoring to support rating accuracy. The individual will manage both internal and external relationships, including at senior levels, and write comprehensive, insightful, and thought-provoking research on individual companies, projects, and broader sectoral themes, including ESG-related aspects. The role requires frequent interaction with investors, intermediaries, and issuers, and managing assigned relationships, hence an ability to confidently interact with external parties is a prerequisite. The analyst’s activities will also include outreach initiatives on a broader regional basis.

Responsibilities:

Quantitative and Qualitative Analysis
•The lead analyst will be responsible for ongoing monitoring of rated entities to ensure rating accuracy, managing a portfolio of utilities, infrastructure, and project finance companies in SSEA.

•This role demands strong analytical skills, along with a comprehensive understanding of financial statements and business operations, to conduct both quantitative and qualitative analysis assessing the credit quality of different entities and debt instruments.

•The analyst will conduct credit analysis, encompassing the analysis of data, the development of financial forecasts, the review of transaction documents, and the assessment of credit quality, all in line with Moody’s rating methodologies.

•The successful candidate will have a solid understanding of the utility, project finance, and infrastructure sectors in SSEA. This may require an in-depth understanding of the operating environment, cultural knowledge,.

•In addition to leading effective presentation of credit in rating committees and other analytical meetings, the individual will also provide a knowledgeable perspective to other analysts throughout the credit process.

Research
• The lead analyst is expected to generate insightful and thought-provoking research reports on individual companies and industry sectors.

• This role requires strong writing skills, the ability to articulate complex concepts in a clear and comprehensible manner, and an in-depth knowledge of the subject matter.

• The role also involves creating compelling company-specific and sector-related research, which includes credit reports, sector comments, and industry outlooks. Balancing these research and outreach responsibilities with daily transaction and surveillance activity is a critical part of the job.

• The responsibilities also include conducting detailed research on broader sectoral themes, especially those related to environmental, social, and governance (ESG) factors. The analyst must exhibit excellent research skills, a keen eye for detail, and a thorough understanding of the relevant sectors and ESG issues.

Outreach
• The role entails frequent interaction with investors, intermediaries, issuers, and senior utility and infrastructure executives. Broad existing contacts in this area will be advantageous. The analyst is expected to confidently and effectively communicate with these external parties, manage relationships with both internal and external stakeholders at senior levels, and handle sensitive information with discretion.

• The analyst is expected to confidently engage in, and deliver insightful presentations at, various conferences, industry events, and key stakeholder meetings. This active participation will enhance the visibility and leadership of Moody’s franchise throughout the region.

• Managing issuer relationships at a very senior level is a critical aspect of the role, demanding exceptional interpersonal skills, professionalism, and the ability to handle situations with tact and diplomacy.

Leadership and collaboration
•The analyst is expected to take an active role in strategic projects that bolster team effectiveness and success across the region.

•The individual should be adept at forging constructive working relationships with a diverse team spread across various locations. Furthermore, the analyst should be able to collaborate seamlessly and collegially with other team members and analytical teams within Moody’s.

•A significant part of the role involves providing leadership, as well as coaching and mentoring to less experienced staff.

Qualifications:

• The candidate should hold a graduate degree in finance, banking, economics, corporate finance, or a related discipline, with postgraduate qualifications being highly desirable.
• The individual should have a minimum of 6 years of relevant analytical experience, preferably gained within a financial institution and predominantly in a credit role. Experience in analyzing corporate, project, and infrastructure sectors would be beneficial, as would experience in another financial institution or major research house
• The ideal candidate will exhibit a robust quantitative aptitude, coupled with a proven analytical ability. This includes proficiency in MS Excel and a comprehensive understanding of complex financial structures.
• The candidate should be an articulate communicator, delivering clear and concise messages both in written and verbal forms, with public speaking experience being a commendable attribute. A background in writing research, particularly in equity or credit market contexts, is an advantage.
• The ability to exercise sound judgment, developing independent opinions and defending personal views, yet remaining open to alternative perspectives is essential. A high standard of work, with a keen eye for detail, is expected. Experience with documentation review will be helpful.
• The candidate should be highly organized and efficient, with the ability to juggle multiple task and meet stringent deadlines.
• The candidate should be capable of establishing strong professional relationships, managing complex stakeholder interactions, and effectively representing the Moody’s franchise.
• A balanced and mature personality is crucial, along with the ability to thrive in a highly collaborative and learning-focused environment. The candidate should embody a proactive work ethic, characterized by a “can do” attitude and a history of demonstrating initiative and strong teamwork.
• Fluency in English is a prerequisite, while competency in any other regional languages would be a bonus.

· Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

· Responsible for Sales & Business Development including new account development

· Meeting planned sales goals.

· Achieve daily targeted number of sales calls with effectiveness

strategies and solutions

· Meet minimum sales gross margin and monitor invoicing and receivables

· Tracking sales goals and reporting results as necessary.

· Overseeing the activities and performance of the sales team.

· Require working beyond office hours, weekends/public holidays as and when is required by the Management

· Coordinating with marketing on lead generation.

· The ongoing training of your salespeople.

· Developing your sales team through motivation, counseling, and product knowledge education.

· Promoting the organization and products.

· Understand our ideal customers and how they relate to our products.

· Relationship building with new and existing customers.

· Provide business development and strategic insight into specific market segments designated by upper management.

Requirements and skills

-Bachelor Degree in Engineering (or) Any Degree

· Excellent communication and interpersonal skills at all levels in the organization and proven ability to build strong professional relationships.

· Highly organized and able to multi-task

· Proven experience in creating and executing detailed partner marketing plans.

· Systematic approach to sharing knowledge and best practices across multiple teams.

· Analytical tendencies with a natural curiosity to measure, test, learn and iterate to get the best results possible.

· Strong project management skills

• creating, enhancing, and managing the assigned Computer Integrated Manufacturing (CIM) applications and components to ensure their optimal performance and functionality.
• Responsible to provide 24/7 level 2 & 3 support to ensure the eefiecient operation of production lines.
• Involve collecting specifications, creating, implementing, and rolling out new versions of CIM applications, with a particular emphasis on automation solutions for the Equipment Manager system.
• collaborating with other IT teams towards a shared objective of enhancing system response time and availability.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience in Java development, SEMI Equipment Communication Standard (SECS), Oracle SQL, and/or Tibco.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Job Summary:

As an Onsite IT Support Technician, you will be responsible for providing technical assistance and support to end-users within the organization. Your primary focus will be on-site troubleshooting, problem resolution, and ensuring the smooth operation of computer systems, software, and hardware. You will play a crucial role in maintaining a productive and efficient IT environment for all employees.

Key Responsibilities:

1. End-User Support:

· Respond promptly to user inquiries, and provide technical support either in person, over the phone, or via remote assistance.

· Diagnose and resolve hardware, software, and network issues.

· Install, configure, and upgrade computer components and software applications.

· Provide IT support and resolve problems through assigned incident or request tickets in accordance with established SLA.

2. Hardware Maintenance:

· Conduct on-site troubleshooting and repairs of computer equipment, printers, and other peripheral devices.

· Perform routine hardware maintenance, such as cleaning, upgrades, and component replacement.

3. Software Support:

· Install, configure, and update software applications on user devices.

· Troubleshoot and resolve issues related to operating systems and software applications.

· Collaborate with the IT team to deploy software updates and patches.

4. Network Support:

· Assist in the setup and configuration of network devices, such as routers, switches, and access points.

· Troubleshoot network connectivity issues and assist in resolving network-related problems.

· Provide minimal hands and eyes support to Global infrastructure teams for network, server, hardware upgrades or projects at site.

5. Security:

· Implement and enforce security measures to protect systems and data.

· Educate end-users on best practices for security and data protection.

6. Documentation:

· Maintain accurate records of hardware and software inventory.

· Document solutions to common issues for knowledge sharing.

· Preparation and submission of activity reports

7. User Training:

· Conduct training sessions for end-users on basic IT procedures and best practices.

· Provide guidance to users on utilizing IT resources effectively.

· Assist with onboarding of new joiners. Manage PC setup and deployment for new employees using standard hardware, images, and software.

8. Collaboration:

· Collaborate with the IT team to escalate and resolve complex issues.

· Communicate effectively with end-users, understanding their needs and providing timely solutions.

Qualifications:

· Minimum of [1-2] years of experience in providing onsite IT support.

· Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.

· Proficient in troubleshooting hardware, software, and network issues.

· Strong knowledge of operating systems (Windows, macOS) and common software applications.

· Familiarity with basic network concepts and protocols.

· Experience with ticketing tool (preferably ServiceNow)

· Troubleshooting experience on MS O365 suite

· Incident and management knowledge.

· Excellent communication and interpersonal skills.

· Problem analysis and solving skills.

· Attention to details.

· Team Player.

· Planning and organizing.

· Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

Working Conditions:

· This position may require occasional after-hours or weekend work to perform system maintenance or address critical issues.

· Ability to lift and carry computer equipment.

Responsibilities:

Infrastructure Management:

• Oversee the planning, implementation, and maintenance of IT infrastructure, including servers, networks, Network-Attached Storage (NAS), Wireless Access Point and Firewall.
• Ensure high availability, security, and performance of IT systems.

Security and Compliance:

• Monitor and mitigate cybersecurity threats and vulnerabilities.
• Ensure compliance with DHL IT Security policies, relevant data protection and industry-specific regulations.

IT Governance:

• Monitor IT policies and procedures to ensure compliance.
• Promote a culture of ethical and responsible IT use.
• Ensure IT systems and data are protected against unforeseen disruptions.

Vendor Management:

• Evaluate, select, and manage technology vendors, service providers, and third-party solutions.
• Negotiate contracts and service-level agreements.
• Optimize vendor relationships for cost-effectiveness and performance.

Innovation and Emerging Technologies:

• Stay updated on industry trends and emerging technologies.
• Identify opportunities to leverage new technologies for business improvements.

Requirements:

• Diploma/Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum 3 years of proven experience in support/project implementation
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, team leadership, and project management abilities.
• IT certifications (e.g., CCNA, CISA) may be advantageous.
• Able to work under pressure and need to be on 24x7 standby either onsite or via phone for critical issues

• Location: Lavender
• Monday-Friday: 9.00 AM - 6.15 PM
• Attractive monthly incentive and additional half-yearly bonus
• AWS + Allowances provided
• 1 year contract (Renewable with yearly increment)

Our client is a well-established MNC that manufactures automation sensors, vision systems & measuring instruments.

Responsibilities:

• Generate new leads for the sales team by calling manufacturing contacts to introduce products and services.
• No product selling or closing is required.
• Work closely with marketing and sales department.

Requirements:

• Minimum GCE "O" Level
• Candidates with no experience are welcome

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Responsibilities

• May lead, plan and coordinate projects with end users, customers, and vendors

• User support, analyze and provide technical solutions

• Participate in coding, code review and system deployments

• Ensure compliance with security and quality standards with cyber-security team

Requirements

• Good leadership quality, to be able to plan, coordinate and execute projects independently as well as in a team

• Good knowledge of SQL Queries and Normalisation.

• Strong with financial background, handle billing transactions and SAP interfaces

• Must be proactive, resourceful, and self-motivated with strong analytical skills

• Good written and verbal communication skills to communicate with end users, management teams and CHAS/Medisave government sectors

• Hands on and good experience with technical skills on ASP.NET 4.5 above MVC Web Applications, .Net Core and programming languages such as HTML, CSS, JavaScript, Bootstrap, JQuery and APIs

• Familiar with Microsoft SQL Server latest versions, Windows Server, and IIS

• Familiar with Team Foundation Server

• Knowledge on RPA programming will be advantage

• Degree in Computer Science, Information Technology, or higher qualification.

• Minimum 5 years of IT relevant experience in software development or healthcare industry.

Thank you for your interest! We regret only shortlisted candidates will be notified.

Additional Information

We are looking for a WorkDay Developer for a permanent role based in Singapore. You will be working with a global consulting firm for one of their major projects.

• Experience in WorkDay integrations using EIB, Cloud Connect, and Studio
• Strong understanding of WorkDay architecture and data model
• Experience in developing WorkDay reports, calculated fields, and custom integrations
• Hands-on experience in WorkDay integration technologies such as Web Services, XML, XSLT, and XTT
• Knowledge of WorkDay security framework and role-based permissions
• Experience with WorkDay API calls and SOAP/REST web services
• Ability to troubleshoot and resolve WorkDay technical issues
• Experience in full lifecycle WorkDay implementations
• Strong problem-solving and analytical skills
• Excellent communication and collaboration skills

About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities; please share your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

About us

Guotai Junan International is a leading diversified financial services company whose core business activities include brokerage, wealth management and investment management. The company has been building up its presence in Singapore to complement its existing businesses in Greater China and serve a wider range of customers and offer new business and financial products to meet evolving investors’ needs in the Greater China and Southeast Asia region.

We are looking for an Operations analyst to join our Singapore Asset Management business and work on a variety of fund and business operational tasks. The role offers an opportunity to gain hands-on experience and make an impact across many areas of our asset management business.

Role and Responsibilities

• Work closely with the front office, clients, external and internal stakeholders to ensure accurate trade capture and upload for investment funds
• Trade life-cycle management including trade confirmations, settlements and cash and position reconciilation
• Perform daily NAV and P&L review & monitor fund expenses and accruals
• Liaise with data providers for monthly/ ad hoc updates (PPM, Factsheet & Data)
• Assist in due diligence questionnaire & regulatory reporting testing
• Assist in brokers onboarding and set up and other related matters
• Assist in KYC process for onboarding of customers and due diligence for onboarding of service providers
• Assist portfolio managers in portfolio cash and liquidity monitoring and management
• Assist portfolio managers in trade implementation as and when required
• Manage relationships with service providers such as prime brokers, custodians and fund administrators
• Work closely with compliance team to ensure fund and operational compliance
• Assist in changes to existing fund set ups and new fund launches
• Work closely with legal team on amendments to fund-related documentation
• Prepare periodic reports on fund valuation and performance returns
• Monitor & manage data on various platforms and website
• Be involved in the annual audit process and act as one of the main points of liaison with auditors
• Manage ad hoc projects whenever required

Requirement

• Degree in business, finance, economics or other relevant disciplines
• At least 2 years of fund operations experience, with significant experience in buy side firms
• Must be driven, responsible, proactive, meticulous and detail-oriented
• Good interpersonal and verbal and written communication skills
• Able to work independently and under pressure. Must be organized and able to multi-task and work within tight deadlines
• Must be flexible as the role frequently requires dealing with ad-hoc queries from different stakeholders
• Able to manage multiple stakeholders including clients, service providers, regulators, auditors and senior management
• Resourceful and enjoys working in an entrepreneurial environment
• Open to new ideas and proactive in broadening knowledge in unfamiliar areas
• Strong Excel skills (VBA skills a plus)
• Ptyhon programming skills a plus

Business Function

Group Audit helps the Board and Executive Management meet the strategic and operational objectives of the DBS Group. We conduct independent checks to ensure that the Group’s risk and control processes are adequate and effective. All our team members are highly sought-after professionals who work as trusted advisors to our clients, in all matters related to a company’s internal controls.

In CBG audit function, we look after a portfolio made up of Consumer Banking Group (including Wealth Management), Legal & Compliance function (including Financial Crime & Security Services) and Corporate Functions (such as CRESA & GSMC etc.)

Responsibilities

§ Conduct audits for CBG audit portfolio and identify the associated risks

§ Support Function Audit Head and Deputies in project planning and execution

§ Escalate issues appropriately and timely. Ensure concise and clear audit findings and reports are presented on a timely basis.

§ Keep abreast on the development of regulatory, industry and product development through continuous monitoring and auditing.

§ Participate in digital initiatives (including data analytics tools and data driven operating model) to promote data driven audits.

Requirements

§ Degree qualification, with at least 4-6 years’ relevant experience in the internal audit of financial services industry, preferably with relevant experience in consumer banking, wealth management and/or legal & compliance functions

§ Self-motivated and demonstrates the initiative & ability to work independently and effectively with multiple priorities

§ Strong communication skills (both verbal and written), i.e., able to articulate key messages effectively.

§ Ability to establish and maintain positive relationships with stakeholders and team mates.

§ Proven robust analytical skills with strong attention to detail.

§ Accounting or internal audit qualifications (Associate Chartered Accountant (ACA), Association of Chartered Certified Accountants (ACCA), Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or Certified Information Systems Auditor (CISA)) are preferred. Other AML professional qualifications would be desirable

· Must have minimum 5-8 years of experience as a Business Analyst

· Experience in Treasury or banking projects.

· Delivered medium and/or large scale projects from project inception through the entire project life cycle

· Hands on experience in migration activities of a front to back programme, multi system integration, upgrade of Murex or Treasury applications in Banking or large corporation

· Good understanding and work experience in designing and implementing building blocks in these area:

o Banking, finance and accounting products

o Operational / process flows

o Automatic and Manual Tasks

Preferred:

· Experienced in Treasury, Banking and Finance

· Familiar with CRM tool implementations.

· Query: SQL/PLSQL/Hibernate SQL

· Exposure to Messaging: XML/FPML

· Exposure to Unix/Shell Scripting

· Strong understanding of relational database.

· Agile, Jira and Confluence experience.

- At least 1-2 years of work experience on data analytics

- Experienced in SQL, Python programming

- involved in feature creation to enrich reusable assets.

- involved in providing ad hoc analysis, insights, and building and maintaining programme scripts.

- have the ability to use different analytics tools and platforms like ,SQL, Python, Sparks. etc.

- has proficiency in statistical analysis, data mining, machine learning and working with large scale datasets.

· 5 DAYS

· Year-end Bonus + Variable Bonus

· Mobile + Transport Allowances + Commission provided

· Annual Leaves + Medical + Dental benefits

Responsibilities:

• Working closely with Account Managers and Systems Engineers
• Sales of maintenance for IT infrastructure system and equipment, improving clients’ satisfaction, providing outstanding service support
• Develop and grow business by prospecting existing and new clients
• Identify, evaluate, quote, negotiate maintenance opportunities
• Maintain strong connections with colleagues within the organisation to share and to understand current and future maintenance requirements
• Follow-up on support performance and spare parts
• Manage feedback and clients’ queries
• Identifies, describes benefits and advantages to clients
• Participates in client meetings
• Maintain, prepare for ISO 9001 system and audit

Requirements:

• With relevant certificates / Diploma / Degree in Commercial or Technical Field
• Experience in sales / sales management / client serving
• Maintenance offering knowledge
• Hardware knowledge of IT infrastructure system and equipment will be an advantage
• High level of integrity, discipline and ownership of role in ensuring support is maintained at all times
• Good command of presentation with good interpersonal skills

Please include in the CV

• Last drawn
• Expected salary
• Notice period

Interested candidates, please submit your CV in MS Word format to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified