Job Scope and Responsibilities

a. Analyse business needs, scope the problem and develop business case to address the problem

b. Document requirements, source and evaluate alternatives, and recommend solution

c. Design, write and maintain programmable code outlined in technical instructions and specifications and deliver working software applications

d. Improve software quality using XP practices such as code review and unit testing

e. Prepare architectural and other technical documents

f. Assist BA on user stories elaboration

g. Assist QA on test automation and bug fixes

h. Assist DevOps on build and release automation

i. Work with users to ensure smooth deployment and adoption of new solution

j. Assess business needs for service requests and the impact of enhancements to the system

k. Assess problem resolution approach and implement effective service recovery of ICT incidents and establish systems and processes to prevent recurrence of the same incident

l. Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Knowledge and Skills

a. Experience with version control systems such as Git

b. Experience in front end technologies such as Angular

c. Experience in backend technologies such as Java, Python, Node.js

d. Experience in low code application platforms will be preferred

e. Hands-on experience in at least 1 full project development life cycles

f. Working experience in Agile and UX development environment will be an added advantage

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Accomplishes strategic objectives by overseeing multiple project activities
• Manage project delivery life-cycle within scope, schedule and budget using sound Project Management processes and standards
• Responsible for end-to-end project management covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions
• Proactively manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements

• Possess at least 3 years' experience in IT project management and have experience with handling government IT projects
• CITPM / PMP certified
• Strong interpersonal and communication skills. Able to provide excellent customer service and ensuring customer satisfaction
• Good team player and willing to work across multiple teams and functions
• Meticulous & goal-oriented to ensure project timelines are adhered to & project goals are met

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Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

• Manage, maintain, and support network, desktop & server infrastructure which includes setting up and maintenance of servers, storage equipment and conducting backup and data recovery activities
• Provide Server administration support and Database support for MSSQL DB.
• Providing operational support for systems (virtual/physical servers).
• Responsible for patch management (rollout of server patches), & hardening

Requirements:

• Diploma in Computer Science/Information Technology or related qualifications
• At least 2 years of relevant working experience
• Hands on experience in VMWare, Storage, Windows 2008/2012/2016 Server
• Knowledge in Active Directory, DHCP, DNS, Group Policy
• Knowledge in troubleshooting skills

Work location: Ang Mo Kio

Work hours: 5 days, office hours

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

The suitable candidate will join a team of engineers and operations specialists in the support of enterprise privileged access management infrastructure and operations. He/She will be responsible for the end to end design, deployment, operations and development of the bank’s privileged access management framework, infrastructure and processes.

Key responsibilities

Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.

Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privileged accounts and passwords.

Requirements

5+ Years of CyberArk Experience:

Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.

Scripting and Reporting:

Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.

Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.

Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.

Audit Experience:

Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.

Remediation Expertise:

Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.

Technical Platform Knowledge:

In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.

Banking Environment Experience:

Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.

Educational Background:

Bachelor’s degree in Computer Science, Information Systems, or Engineering (or a related field). Alternatively, a combination of relevant professional experience and CyberArk certifications is also acceptable, demonstrating a solid foundation in security practices.

Role SAP Signavio Business Analyst

Role Type: Contract

Description:

Key Responsibilities
• Work closely with stakeholders to gather, document, and analyze business requirements related to SAP systems.
• Map, model, and analyze current business processes using Signavio and identify areas for optimization.
• Collaborate with SAP functional and technical teams to design and implement process improvements and solutions.
• Use Signavio’s process modelling tools to create visual representations of business processes, workflows, and data flows.
• Assist in the development of process documentation and user manuals, ensuring alignment with SAP functionality.
• Conduct training sessions to educate users on process changes and SAP functionality.
• Support SAP-related projects, including upgrades, new implementations, and system enhancements.
• Perform gap analysis and recommend solutions to bridge business needs with SAP capabilities.
• Ensure compliance with best practices and standards for business process management and SAP usage.
• Provide ongoing support and troubleshooting for SAP and related business processes.

Qualifications
• Proven experience as a Business Analyst with a focus on SAP systems (e.g., SAP ECC, SAP S/4HANA).
• Strong experience in business process modelling and optimization using Signavio
• Deep understanding of SAP modules Sales & Distribution (SD)
• Proficiency in process mapping, workflow management, and data analysis tools.
• Experience in managing SAP implementation projects or working in SAP-focused environments.
• Excellent communication, documentation, and presentation skills.
• Strong problem-solving skills with the ability to translate business requirements into technical solutions.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Responsibilities:

• Oversee and streamline the bank's operational workflows, including settlements, reconciliations, and transaction processing.
• Resolve discrepancies and ensure the accuracy of financial data.
• Work closely with front-office teams to support trade execution and post-trade processes.
• Prepare operational reports and identify areas for process improvement.

Requirements:

• Bachelor’s degree in Business, Finance, or related discipline.
• 1-3 years of experience in banking operations or trade support.
• Proficiency in operational tools and financial systems.

EA Personnel Name: Izz Lokman
EA Personnel No: R24124828
EA License No: 05C3451

You will be responsible for month end closing activities, variance analysis, forecasting and budgeting for Business Unit in the region. You will support tracking of KPIs, working capital and Capex and be a business partner for operational management in finance related topics. You would possess strong excel skills and has the ability to handle large data sets and data analysis.

This position is based out of our Tuas Bay Drive office, Singapore

Reporting to the Regional Finance Director, you will be responsible for month end closing activities, variance analysis, forecasting and budgeting for Business Unit in the region. You will support tracking of KPIs, working capital and Capex and be a business partner for operational management in finance related topics.

Key responsibilities:
• Assist in the development of the annual operating budget and management forecast for Far East
• Responsible for timely management reporting for the region to meet monthly and quarterly management reporting requirements
• Track and conduct monthly review of KPIs and financial data (Inventory/AR/unbilled) and provide regular updates to key stakeholders to support business performance management
• Develop and implement processes to achieve accurate and timely management reporting and compliance to corporate guidelines.
• Partner with finance and operational teams to resolve issues to achieve financial and business goals
• Partnering with operations and be an adviser in financial related topics
• Complete adhoc financial analysis projects as required.
• Perform other work-related tasks as assigned.
• Comply with all NOV Company and HSE policies and procedures.

Job Requirements:
• Degree in Finance /Accountancy or related field with at least 5 years’ experience in FP&A. Those with less experience may be considered for the Financial Analyst position
• At least Intermediate/advanced Excel skills and has the ability to handle large data sets and data analysis
• Good knowledge of US GAAP and/or IFRS
• Good time management and problem-solving skills
• Ability to understand business needs and drivers (business acumen)
• Performing work with energy and exploring opportunities (Action Oriented)
• Ability to build effective relationships (organizational agility)
• Strong communication and interpersonal skills with the ability to work in a fast-paced environment
• Expect some business travelling
• Experience with Hyperion planning and Power BI would be advantageous.

Key Responsibilities

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solution, including change management activities to ensure buy-in for the solution.
• Perform business analysis:

i. Business Analysis Planning and Monitoring: Identify stakeholders, techniques, and processes to manage, track

and trace requirements.

ii. Enterprise Analysis: Refine and clarify business need, define solution scope, and develop business case.

iii. Elicitation: Explore, identify, and document business needs

iv. Requirements Analysis: Assess current state, analyse stated requirements of stakeholders, and elaborate to

sufficient detail that accurately defines business need within specified scope.

v. Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fit

business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions

or revamped processes to see how well they met the original need

• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.
• Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by project teams and assists with project documentation as needed.

What we are looking for

• Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis
• Professional™ (CBAP®)) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

Responsibilities

• Technical Support: Provide first-level technical support to end-users via phone, email, or in-person, addressing hardware, software, and network-related issues.
• Troubleshooting: Diagnose and resolve technical issues efficiently and escalate complex problems to appropriate teams when necessary.
• System Maintenance: Install, configure, and update software applications, desktops, laptops, and peripherals.
• Documentation: Create and maintain accurate IT documentation, including processes, procedures, and support resolutions.
• Asset Management: Maintain an inventory of IT equipment and ensure accurate asset tracking.
• Vendor Collaboration: Work with vendors to procure hardware and software as needed.
• Compliance & Audits: Conduct periodic system audits and ensure IT systems meet security and compliance standards.
• Infrastructure Support: Assist with office infrastructure setup and maintenance, including firewalls, access points, printers, and workstations.
• Onboarding/Offboarding: Support employee onboarding and offboarding, including configuring accounts and providing user training on IT tools and processes.
• Ticket Management: Respond to and resolve help desk tickets promptly, ensuring minimal disruption to end-users.
• Learning & Development: Stay updated on emerging technologies and industry best practices to enhance support capabilities.

Requirements:

• Bachelor's degree in Computer Science or related field is preferred.
• Minimum of 5 years in IT support or a similar role, with hands-on expertise in end-user support.
• Strong knowledge of Windows and Mac operating systems.
  Familiarity with Microsoft Office Suite, Active Directory, and networking concepts.
  Advanced understanding of networking protocols and security practices.
  Knowledge of cloud computing platforms and services is an advantage.
• ITIL Expert, CompTIA A+, or Microsoft Certified Desktop Support Technician certifications are a plus.
• Excellent problem-solving and troubleshooting skills.
• Strong customer service orientation and effective communication abilities.
• Ability to work independently and within a collaborative team environment.
• Proven capability to manage EUS IT projects from start to completion.
• Skilled in implementing IT security policies and best practices.
• Experience with IT service management tools and processes.
• Ability to prioritize tasks effectively and adapt to a fast-paced, dynamic work environment.

PrimeStaff Management Services Pte Ltd

Name: Jackie Ng

EA License No.: 95C5411

EA Personnel Reg. No.: R1106591

[Job ID: 779284]

Responsibilities:

• Support the Manager to drive performance and service quality in the call centres across the Organization through call and email audits, as well as from patients’ feedback
• Identify any tasks/ processes that have the potential to be improved and automated by harnessing technology
• Drive the usage of Customer Relationship Management system will be one of the key deliverables
• Ensure proper and systematic documentation of Call Centre work processes and develop Robotic Process Automation (RPA) to automate these work processes
• Participate in workgroups to drive change and bring joy at work
• Any other ad hoc duties assigned

Requirements:

• Minimum 1 year of experience in automation projects and software/tools
• Passionate in boosting efficiency through streamlining and automating work processes to drive productivity
• Strong communication and interpersonal skills
• Systematic with a high degree of initiative
• Collaborative and able to work in a dynamic, fast-paced and diverse environment
• A team player who enjoys working with people
• Previous experience in Call Centre
• Experience in automation tools such as Blue Prism and UiPath

We are regret that only shortlisted candidate will be notified.
However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Voon Jie Ying
EA Personnel Reg. No.: R1872434
EA Licence No.: 07C5771

Join Our Team at Thatz International Pte Ltd

Are you ready to embrace the new opportunities in the ever-evolving landscape of technology? At Thatz International Pte Ltd, we are committed to identifying exceptional talents to drive the growth of our Next-Generation ICT Engagement and Consultancy (Thatz2.0) or Outsourcing business in the new norm. If you're passionate about leveraging technology to make a difference, we want to hear from you!

Data Analyst (Credit)

Work Location: Downtown Core, Singapore

Job Type: 1 year contract, subject to renewal

About the Role:

Data analyst will need to work with business to implement ML model enhancements, validations and implementations as required. To design and maintain a dynamic, user-friendly data visualization dashboard to support critical business decisions.

Primary Responsibilities:

· Developing a dashboard that enables stakeholders to assess model performance and make informed decisions, such as:

o Identifying if the current model's performance is deteriorating and requires retraining.

o Determining if any existing variables no longer align with business objectives and should be removed.

o Evaluating the potential inclusion of newly created variables in the model.

o Assessing if a retrained model outperforms the current model sufficiently for replacement.

· Enhancing existing model code to facilitate the easy addition or removal of variables.

· Assisting with the setup of an error-handling mechanism to provide end-users with informative error messages on the user interface.

· Any other ancillary tasks or works as and when requested and assigned by the Company.

Job Requirements:

· Diploma in Computer Science, Information Technology, or related field.

· Minimum of 3 years’ experience in data cleaning, wrangling, visualization, and analysis.

· Experience in:

o Developing codes in Python 3, VS Code

o MLOps, Git is desired

· Proficient with data visualization tools (e.g Power BI / Tableau)

· Familiar with:

o Various Machine Learning models

o Linux environment

· Requires an analytical mindset to interpret complex data and derive actionable insights.

· High attention to detail to maintain accuracy and reliability in data.

· Strong collaboration skills for partnering with business operations to ensure insights are accessible and effectively support decision-making.

· Able to communicate messages clearly and concisely.

· Ability to maintain high-quality performance and constantly deliver results in a timely manner.

How to Apply:

Ready to join Thatz?You can apply through our NextGig.Asia job portal, which is hosted by Thatz International. The job post can be easily found at https://nextgig.asia/Talents/JobSearch/External/?companyname=Thatz%20International%20Pte%20Ltd. Simply sign up and submit your application at https://nextgig.asia/ or send your resume to [email protected].

Shortlisted candidates will be contacted.

Equal Opportunity Employer:

We are committed to fair employment practices and consider all applications based on merit. We encourage diversity and do not discriminate based on race, religion, gender, or any other characteristic.

Data Protection:

Your privacy matters to us. By applying to this job advertisement, you consent to the collection, usage, and/or disclosure of your personal data in compliance with the Personal Data Protection Act.

Our Associate Recruitment Company:

Established in the Year 2000, Thatz Resources Pte Ltd(Agency License No. 04S4557) has been dedicated to matching top IT talent with our clients’ needs across all levels.

Stay Connected:

Follow us on Instagram, Facebook, LinkedIn, and Telegram to stay updated on our latest offerings and industry insights. Join our online community to explore endless possibilities with us!

Instagram: https://www.instagram.com/thatz_international

Telegram: https://t.me/EmployMebyThatz

Facebook: https://www.facebook.com/profile.php?id=100091735044533

LinkedIn: https://www.linkedin.com/in/thatz-recruiter-25234548

Stay Safe and Healthy!

Take care of yourself and those around you.

Responsibilities

• To assist with incident identification, logging, categorization and prioritization.
• Incident and Problem Management
• Application Support
• General Support
• Network Support
• Cyber security support
• To perform initial diagnosis, escalation and investigation of reported incidents
• To suggest resolution and recovery for reported incident.
• To close the reported incident.
• To provide any front-end support of infra / network related deployment, if required.

Requirements

• Good at Operating Systems and Desktop Support (Microsoft Windows)
• Be able to speak clear and good conversational English
• Possess good telephony skills
• Understanding Computer Hardware and Peripherals
• Network Fundamentals and Troubleshooting
• Essential Cybersecurity knowledge
• IT Service Management and Help Desk Operations

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE invites suitable candidates to join the Division of Academic Computing & Information Services (ACIS) as an Analyst Programmer/Systems Analyst (2-year contract).

The candidate should be a dynamic IT professional who is a good team player and a strong software developer.

Job Description

As a member of the Digital Solutions department responsible for data migration and systems integration initiatives, your responsibilities include:

1) Building integration solutions between various software systems to ensure seamless communication and data flow between systems to support business operations. Specifically, the activities include:

• Architect and orchestrate robust data pipelines and integration points between systems.
• Develop and implement integration interfaces, APIs and middleware to enable data exchange between different systems, e.g. core student systems, learning management platforms, payment gateway, etc.
• Work with various technical teams and product vendors to understand integration requirements and ensure compatibility.
• Monitor and maintain integration solutions, troubleshooting and resolving any reported issues.
• Establish secure and compliant integration across the technology stack.

2) Performing data migration from legacy systems to new COTS to preserve data integrity, quality, and consistency. Specifically, the activities include:

• Develop and execute data migration scripts and processes using appropriate tools and technologies.
• Collaborate with business owners to establish data mapping rules.
• Perform data mapping, cleansing, transformation, validation, and reconciliation to ensure data accuracy post-migration.
• Ensure compliance with data security and privacy policies throughout the migration process.
• Provide post-migration support and troubleshooting as required.

3) Project management and collaboration. Specifically, the activities include:

• Track project progress to ensure timely delivery and alignment with project requirements.
• Foster effective communication and collaboration with cross-functional teams involving technical and business stakeholders.

Requirements:

• A University degree in Computer Science, Information Technology, Engineering or a related field.
• At least 2 years of experience as a software developer or in a similar role, with specific exposure to data migration and systems integration with APIs.
• Proven expertise in data mapping, transformation, and scripting/programming languages for data migration initiatives.
• Strong knowledge of API design and development, web services (REST, SOAP) and middleware technologies.
• Knowledge of database management systems and data modelling.
• Familiarity working with COTS and SAAS integration and migration.
• Proficiency in SQL and scripting languages (e.g., Python, Shell scripting) and integration frameworks.
• Quick learner who is passionate and willing to learn new languages and technologies.
• Experience in the Software Development Life Cycle (SDLC) framework and Agile software development methodology.
• Knowledge of cloud platforms (e.g. AWS, Azure) and microservices architecture is a plus.
• Knowledge of IT security principles and data and system integration compliance.
• Excellent problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Good self-motivated team player with a positive attitude and flexibility in adapting to changes.
• Ability to work with tight deadlines and fluid requirements.

Other Information
NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.

Req ID: R00017187

Responsibilities:

• Lead the planning and execution of projects within the IITS department.
• Oversee project plans, schedules, budgets, and resource allocation.
• Manage project teams, stakeholders, vendors, and outsourcing contracts.
• Monitor and report project status to the project steering committee, stakeholders, and team members.
• Ensure project and system documentation is completed in line with the Project Development Methodology.
• Build strong user relationships by fostering trust and rapport.
• Provide valuable guidance on best practices for utilizing appropriate technologies.
• Review and enhance work processes, and support users in managing change.
• Align project changes with organizational goals and objectives.
• Conduct post-implementation reviews to gather user feedback.
• Assist supervisors in reviewing and ensuring the quality of team members' deliverables.

Qualifications:

• Degree or Diploma in Computer Science, IT, or a related field.
• At least 8 years of relevant work experience, with a proven track record of at least 5 years of hands-on experience as a Project Manager.
• Extensive experience in project leadership and management, with proficiency in project management methodologies, techniques, and tools.
• Project Management certification (e.g., PMP, CITPM) is preferred.
• Experience in business process management, especially in human resources, finance, or procurement administration, is an advantage.
• Strong understanding of software development life cycles and structured project development methodologies.
• Excellent communication skills with strong interpersonal, conflict management, and negotiation abilities.
• Strong critical thinking and problem-solving skills.
• Ability to multitask and manage multiple projects concurrently.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Analyse marketing campaigns to evaluate performance metrics such as ROI, conversion rates, and customer acquisition cost
• Utilise data to generate customer insights and segmentation strategies to target specific audiences effectively
• Prepare reports and presentations with clear data visualisations to communicate findings to stakeholders
• Monitor key performance indicators (KPIs) to assess marketing effectiveness and identify areas for improvement
• Develop forecasts and predictive models based on historical data to support strategic planning and budgeting
• Assist in developing marketing campaigns and promotions based on market analysis and consumer behaviour insights
• Work closely with marketing teams, product managers, and sales teams to align marketing efforts with business objectives
• Stay updated with industry trends, best practices, and emerging technologies in digital marketing and analytics
• Continuously enhance analytical skills and knowledge of tools and methodologies to improve data analysis efficiency and accuracy

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong analytical skills with the ability to interpret complex data sets and draw actionable insights
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

• Day to day AML-related issues including reviewing and handling sanctions or transaction monitoring investigations and assisting with overseeing monitoring of AML matters as set out in local regulations and HO policies
• Assisting in reviewing and keeping dept desk procedures and guides up to date
• Conducting AML reviews and advising on AML requirements (but excluding legal advice)
• On the job training of new joiners
• monitoring and supervising the AML framework of assigned APAC offices including working with AMLOs to understand the AML laws, policies and practices of the APAC office, keeping up to date with international developments in AML as well as changes to HO policies and recommend and monitor changes to the office’s policies, providing advice to AMLOs on AML matters (other than legal matters) and reviewing AML Procedure Manuals for assigned APAC offices
• Preparation of monthly reports and using data to analyse risk trends
• Other tasks assigned by team lead or dept head

Requirements :

• Degree or Diploma
• At least 2 years AML experience in banking/FI is preferred
• Must have an eye for detail and an analytical mind and willing to be hands on
• Understanding of MAS 626 and AML requirements
• Willing to be hands-on, team oriented and able to work under pressure
• Meticulous, with an eye for details
• Good communication skills (verbal and written)

• Position: MIS Executive (Management Information Systems)
• Location : Tai Seng
• Working Days : Monday - Friday
• Working Hours: 9am-6pm
• Salary : $3,500 - $4,000

Roles & Responsibilities

IT Shared Services Support

• Provide end-user support for system functional, operational and technical basis; assist in troubleshooting, testing and maintenance.
• Manage timely updates, patching, system housekeeping, and backups.
• Research, identify, and support the implementation of new technologies.
• Configure, install, and support software and business applications in Windows environments.
• Conduct 1st and 2nd level troubleshooting and application setup for business units.

Business Function & ERP Support

• Maintain and provide end-user support for management and hospitality systems, including ERP, CRM, POS, and network equipment.
• Oversee day-to-day operations of Microsoft Dynamics Business Central for seamless performance.
• Configure and optimize Microsoft applications, including SharePoint, Business Central, and Office 365.
• Train users on Business Central for effective system usage and role proficiency.
• Customize Business Central reports, dashboards, and interfaces to align with business needs.

Database Management and Reporting:

• Maintain and optimize databases; manage data collection and reporting in Business Central to keep information accurate and accessible.
• Integration Management: Coordinate integrations between Business Central and other systems (POS, CRM) to enable seamless data flow for financial reporting and timely insights.
• Inventory Management: Track and manage inventory in Business Central, collaborating with F&B outlets to prevent shortages or overstock and ensure proper bill of material setup.
• Security and Compliance: Ensure data integrity, security, and compliance within Business Central.
• Data Migration and Updates: Oversee data migration and updates during system upgrades or transitions from legacy systems.
• System Upgrades and Testing: Manage system upgrades, test functionalities, and maintain the latest version with minimal disruptions.

Project Implementation Support:

• Manage User Acceptance Testing (UAT), user training with vendors, stakeholders, and end users, track application issues and upgrades closely.
• Maintain IT project training documentation and user guides.
  
  Requirement
• Minimum diploma in Engineering (Computer/Telecommunication), Computer Science, Information Technology, or a related discipline
• Proficient in MS Office Full Suite including NAV ERP and Office 365, Windows server setting up, MySQL, IT Domain knowledge.
• Knowledge of F&B or Retail business IT workflow and ERP system interface.
• Prior project experience related to IOT tools on F&B Manufacturing & Distribution would be advantageous.
• Experience in Enterprise Resource Planning implementation and maintenance.

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

The Supreme HR Advisory Pte Ltd

Reg No: R1988890

EA No: 14C7279

Position Summary:
We are seeking a dedicated and customer-focused Service Desk Agent to provide 1st Level IT Support to users. The role involves managing incidents and queries via phone and remote-control tools, ensuring professional and timely resolutions.

Key Responsibilities:

• Deliver First Call Resolution (FCR) technical support via phone and email, responding promptly to calls and queries.
• Perform initial troubleshooting of reported incidents and escalate unresolved issues to 2nd level support as per guidelines.
• Provide regular updates to customers on the status of their issues, ensuring adherence to Service Level Agreements (SLAs).
• Maintain ownership of reported cases, following up until closure and documenting accurate, complete details.
• Manage customer expectations effectively and notify the Team Lead of any unusual surges in specific types of calls.
• Classify and prioritize incidents, tracking resolution progress and providing follow-up updates.

Ideal Candidate Should Have:

• Strong communication and interpersonal skills.
• A proactive and solution-oriented approach to problem-solving.
• Basic technical knowledge of IT systems and troubleshooting methods.
• The ability to work effectively under pressure and manage multiple priorities.

Job Title: Senior Consultant, IT PMO Support (JP Speaking)

About Us:
From business process re-engineering to global business expansion for Japanese corporations, Abeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.


Responsibilities:

• Provide PMO support for the core banking system project for our financial services client.
• Formulate and execute communication-related rules and mechanisms to ensure effective collaboration between the Japan headquarters and the Singapore branch.
• Define and implement reporting standards and methods for tracking project progress and deliverables.
• Create and manage task management frameworks, including the master schedule and Work Breakdown Structure (WBS).
• Oversee issue, risk, and To-Do management to ensure timely resolution and follow-up.

Requirements:

• Min. Bachelor’s Degree in IT or any relevant field.
• Min. of 8 years of relevant working experience in IT PMO support.
• Experience working in the IT department at a Japanese bank.
• Proven experience as a communication hub between Japan headquarters and non-Japan branches (e.g., Singapore or other regions).
• Possess strong business communication skills in both English and Japanese languages (to liaise with Japanese speaking stakeholders and clients).
• Team-oriented with the ability to handle conflicts and negotiation scenarios.

Why Join Us
At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Role: IT Delivery Lead (Banking / 6 month contract)

• Manage backlog and stakeholders, with a clear understanding of the delivery and its ROI to prioritize work clearly for the cross-functional team to deliver together.
• Gather detailed requirements from business leads for analysis, collaborate with stakeholders for UI sign-off CJ, data requirements, copytext, notification templates, and review for error scenarios.
• Work closely with development to clarify requirements, ensure priorities are clear, and provide SME knowledge where required.
• Create the release plan with the scrum master, including details on UAT, testing strategy, coverage, and entry and exit criteria to the implementation approach.
• Manage sprint activities from sprint grooming, prioritization, refinement, demo, and related ceremonies.
• Oversee delivery execution from QA resourcing, quality, sprint demo, status reporting from velocity to aging tickets, and escalation where required.
• Manage allocated testing budget.
• Provide UAT sign-off against agreed exit criteria and track agreed open items.
• Prepare Go Live plan, soliciting for LV support, and arrange for KT to touchpoint and BAU support.
• Support Go Live implementation and post-production issues from troubleshooting and investigation.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

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IT Business Partner Responsibilities:

• Manage the duty roster of staff supporting the IT needs of the department cluster, ensuring timely and effective service delivery.
• Ensure service requests are appropriately followed up on and resolved by the relevant service teams.
• Proactively engage with business users to address issues, gather feedback, and escalate matters as needed to ensure prompt resolution.
• Collaborate with the Central IT team and Subject Matter Experts (SMEs) to provide expert guidance on IT policies, operations, compliance, and other related topics.
• Lead the resolution of critical incidents affecting IT service delivery, driving prompt actions to restore services and minimize disruptions.
• Set priorities for IT operations, support activities, initiatives, and incident resolution, ensuring alignment with business needs.
• Continuously assess and streamline processes to improve operational efficiency and enhance user experience.
• Monitor the performance of the NUS IT team and vendors, tracking KPIs and service level agreements (SLAs).
• Ensure compliance with regulatory and organizational policies regarding infrastructure systems, platforms, data, and databases.
• Contribute to IT operations and support strategy planning, advising on best practices and future needs.
• Lead and manage the audit response process, ensuring timely closure of audit findings and implementing corrective actions as necessary.

Qualifications:

1. University degree in Computer Science, Information Systems, Computer Engineering, or a related discipline.
2. 8+ years of hands-on IT experience, with a focus on systems administration, virtualization, network and firewall management, web server technologies, and security operations.
3. 3+ years of experience providing infrastructure solutions, with a proven ability to deliver successful projects.
4. Strong knowledge of operational and security frameworks, with hands-on expertise in best practices like ITIL and ISO 27001.
5. Proficient technical experience in one or more of the following:Linux/Windows operating system administration
   Microsoft Windows Clustering and Active Directory
   Security and operational tools such as HCL BigFix, Trend Micro Vision One, and Splunk
   VMware virtualization, public cloud platforms (Azure, AWS)
6. Strong analytical skills with keen attention to detail, able to dig into complex issues and find solutions.
7. Demonstrated problem-solving abilities and the ability to think critically under pressure.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Responsibilities:

• Provide user assistance and support.
• Install, set up, and maintain desktop operating systems and software applications.
• Perform basic administration of Windows Server (2012/2016/2019).
• Manage basic administrative tasks in Microsoft 365.

Requirements:

• Basic networking skills
• Good communication skills
• Able to work independently and as a team
• Experience with Window Desktop OS
• Basic experience with Window Server OS
• Basic experience with Microsoft 365

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

The Senior Director IT is responsible for establishing and maintaining the information security program to ensure that information assets and associated technology, applications, systems, infrastructure and processes are adequately protected in the digital ecosystem in which we operate. The individual is responsible for identifying, evaluating and reporting on legal and regulatory, compliance, IT and cybersecurity risk to information assets, while supporting and advancing business objectives.

Description

Establish Governance and Build Knowledge

• Facilitate an information security governance structure through the implementation of a hierarchical governance program, including the formation of an information security steering committee or advisory board.
• Provide regular reporting on the current status of the information security program to enterprise risk teams and senior business leaders
• Work with the vendor management office to ensure that information security requirements are included in contracts by liaising with vendor management and procurement organizations.
• Create and manage a targeted information security awareness training program for all employees, contractors and approved system users, and establish metrics to measure the effectiveness of this security training program for the different audiences.
• Understand and interact with related disciplines through committees to ensure the consistent application of policies and standards across all technology projects, systems and services, including privacy, risk management, compliance and business continuity management.
• Provide clear risk mitigating directives for projects with components in IT, including the mandatory application of controls.

Develop the Frameworks

• Develop and enhance an up-to-date information security management framework based on one of the following: International Organization for Standardization (ISO) 2700X, ITIL, ENISA, ISA-62443, COBIT/Risk IT and National Institute of Standards and Technology (NIST) Cybersecurity Framework.
• Create and manage a unified and flexible control framework to integrate and normalize the wide variety and ever-changing requirements resulting from global laws, standards and regulations.
• Develop and maintain a document framework of continuously up-to-date information security policies, standards and guidelines. Oversee the approval and publication of these information security policies and practices.
• Create a framework for roles and responsibilities with regard to information ownership, classification, accountability and protection of information assets.
• Facilitate a metrics and reporting framework to measure the efficiency and effectiveness of the program, facilitate appropriate resource allocation, and increase the maturity of the information security, and review it with stakeholders at the executive and board levels.

Architecture/Engineering Support

• Work with IT staff to ensure that security is factored into the evaluation, selection, installation and configuration of hardware, applications and software.
• Recommend and coordinate the implementation of technical controls to support and enforce defined security policies.
• Research, evaluate, design, test, recommend or plan the implementation of new or updated information security hardware or software, and analyze its impact on the existing environment; provide technical and managerial expertise for the administration of security tools.
• Work with the enterprise architecture team to ensure that there is a convergence of business, technical and security requirements; liaise with IT management to align existing technical installed base and skills with future architectural requirements.

Operational Execution

• Coordinate, measure and report on the technical aspects of security management.
• Manage outsourced vendors that provide information security functions for compliance with contracted service-level agreements.
• Manage and coordinate operational components of incident management, including detection, response and reporting.
• Maintain a knowledgebase comprising a technical reference library, security advisories and alerts, information on security trends and practices, and laws and regulations.
• Manage the day-to-day activities of threat and vulnerability management, identify risk tolerances, recommend treatment plans and communicate information about residual risk.
• Manage security projects and provide expert guidance on security matters for other IT projects.
• Assist and guide the disaster recovery planning team in the selection of recovery strategies and the development, testing and maintenance of disaster recovery plans.
• Ensure audit trails, system logs and other monitoring data sources are reviewed periodically and are in compliance with policies and audit requirements.
• Design, coordinate and oversee security testing procedures to verify the security of systems, networks and applications, and manage the remediation of identified risks.

Qualifications

• Bachelor’s Degree in Engineering, Computer Science, Information Systems, or related discipline required.
• Master’s Degree in a related field is preferred.
• Professional security management certification is desirable, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) or other similar credentials

Experiences

• A minimum of ten years of IT experience, with seven years in an information security role and at least five years in a managerial capacity is required.
• Experience working with legal, audit and compliance staff is preferred.
• Experience developing and maintaining policies, procedures, standards and guidelines is required.
• Familiarity with applicable legal and regulatory requirements, including, but not limited to, the U.S. Sarbanes-Oxley Act, the U.S. Health Insurance Portability and Accountability Act (HIPAA), the European Union Privacy Directive, and the Japanese Financial Instruments and Exchange Law ("J-SOX").

Skill Sets

• Excellent analytical skills, the ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives
• Project management skills: financial/budget management, scheduling and resource management
• Ability to lead and motivate the information security team to achieve tactical and strategic goals, even when only "dotted line" reporting lines exist
• A master of influencing entities and decisions in situations where no formal reporting structures exist, but achieving the desirable outcome is vital
• Excellent communication, interpersonal and collaborative skills. Experience working with a multi-continent technical team preferred
• High degree of initiative, dependability and ability to work with little supervision while being resilient to change

Technical Competencies

• Experience with common information security management frameworks, such as International Standards Organization (ISO) 2700x, the IT Infrastructure Library (ITIL) and Control Objectives for Information and Related Technology (COBIT) frameworks
• An understanding of operating system internals and network protocols.
• Familiarity with the principles of cryptography and cryptanalysis.
• Experience in application technology security testing (white box, black box and code review).
• Experience in system technology security testing (vulnerability scanning and penetration testing).

• Perm with hybrid work arrangements
• Strong L1 support with some regional experience and have supported large user headcount (i.e. >1500)
• Ability to manage both Mac ad Windows OS and be familiar with tools such as O365, Active Directory, Microsoft Exchange Administration, Bitlocker, etc.
• Good communication skills

Job Description

• Monitoring, maintaining, troubleshooting computer systems and networks problems
• Handle support tickets within the required SLA and IT service measures and with a high customer satisfaction
• Install and set up laptops, printers, phones, operating systems, and applications (and other necessary equipment)
• Image computers according to specification using SCCM/JAMF/MDM
• Active directory maintenance
• Office 365 and corporate software related support
• Supporting the roll-out of new applications and hardware
• Repair and support equipment as necessary
• Act as the security liaison in the Singapore local office; adhering to the security guidelines and ensuring employees are following the company security policies and procedures.
• Ad hoc tasks and projects as needed

Requirements

• 5 - 8 years prior experience in a helpdesk support role with strong troubleshooting and problem-solving mindset
• Strong knowledge of Microsoft Windows operating system’ Microsoft Office products, Mac operating system and Mac management
• Demonstrated ability with Active Directory, Exchange administration (email accounts, distribution lists, shared mailboxes, resources) and remote-control support tools
• Confident in managing relationships with APJ stakeholders across levels and vendors
• Proven operator in processing support requests across APJ amongst other priorities
• Team player mentality in a regional & global team
• Ability to work independently in a fast-paced environment
• Can work in flexible hours within a global team

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

[Job ID:765937]

Role Objectives:

• The successful candidate will be a crucial part of our team, using their expertise in IT security to manage and maintain systems for not only our company but also our group companies.
• The role is not limited to security support but includes account management and technical support for clients and vendors.
• With a strong grasp of our cloud-based infrastructure tools, the candidate will be fundamental in providing continuous technical support to clients and internal teams within the APAC region.

Responsibilities :

• Implement and maintain security configuration across our IT infrastructure (including M365, Google Workspaces, ClickUp, Bitbucket, and etc.)
• Guide IT managers of the group companies per the headquarters' directive.
• Effectively manage and analyze system logs on an ongoing basis.
• Remain updated about the latest security vulnerabilities and take immediate action if necessary.
• Collaborate with internal and external parties to ensure secure, smooth operations.
• Handle client inquiries about our proprietary applications.
• Automate redundant tasks using programming language skills.
• Regularly monitor and maintain system metrics dashboard and alerts.
• Educate colleagues and enhance company documentation about our IT infrastructure.
• Collaborate closely with the Tech department at Japan HQ.
• Any other ad-hoc duties assigned

Requirements:
[MUST]

• At least 5 years of extensive experience in IT-related fields.
• Proficient reading and writing skills in Japanese for liaising with Japanese speaking counterparts.
• Exceptionally good communication and interpersonal skills.
• Clear knowledge of AWS, Azure(Entra), and/or GCP Services, relating to software development.
• Strong ability to configure SIEM and Power BI tools.
• In-depth familiarization with account management and data security.
• Experience in creating, monitoring and responding to security events.

[ADVANTAGE]

• Proficiency in additional languages such as Chinese, Malay, or Thai for liaising with Chinese/Malay/Thai speaking counterparts.
• Proven experience with Cyber Incident Response Plan (CIRP).
• Expertise in vulnerability management, penetration testing, and implementing security incident response processes.
• Extensive experience in developing, implementing, and maintaining security policies.
• Knowledge of network security design and implementation.
• Experience in using vulnerability scanning tools and security tools.
• Proven record of enhancing cloud security through policy implementation and monitoring.
• Experience in promoting social engineering and phishing countermeasures.
• Ability to provide in-house security training.
• Professional security-related certifications such as CISSP, CISM, CEH are highly desirable.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Ochi Madoka
EA Personnel Registration Number: R24125474
EA License No.: 07C5771