Job Responsibilities:

• Address potential issues and opportunities through regular communication with users and process owners.
• Assess and evaluate security risks related to systems, applications, and infrastructure to uncover potential threats and vulnerabilities.
• Keep security, software, and system updates and maintenance current to ensure optimal performance.
• Offer first-line support to businesses.
• Handle change requests and issues.
• Collaborate with the global support team to identify and implement improvements.
• Provide support and enhancements.
• Take responsibility for solution delivery, including necessary documentation.

Requirements:

• Min. Diploma in Information Technology/Computer Science or equivalent
• Knowledge of SAP (EWM, FI, SD, MM, PP) and Automation process
• Knowledge of Oracle Database Administration and managing windows server/linux environment
• Able to work independently and good time management skill
• Deep business functional capabilities and expertise, a collaborative team member
• IT related experience such as RPA will be advantageous
• Good verbal and written communication skills, strong attention to details
• Solution and Technical leadership
• Able to develop team’s skill, collaborate, focus and motivate others
• Minimum two years’ work experience as IT System Engineer

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Job Description:

Manages the function and staff encompassing information technology infrastructure needs across the enterprise including local area networks (LAN), wireless networks (WLAN), wide area networks (WAN), firewalls, servers, network load balancers (NLB), application delivery controllers (ADC), voice/communication systems (PBX/UC), network/server monitoring tools (NMS/SNMP/WMI), storage, and data backup/recovery

Requirements:

• Bachelor Degree in Information Technology or relevant qualifications
  Minimum 10-12 years of relevant experience in similar industry
  Good knowledge of Microsoft Network and Server Management.
• Good knowledge of Firewall set up.
• Working knowledge of CISCO products is preferable.
• Proficient in Microsoft Active Directory topology and in-depth working knowledge of Microsoft network environment with working experience.

Interested candidates, please kindly send your updated CV to [email protected]

Tempserv (06C3745)

R1983591

• Responsible for the recruitment of Information Technology (IT) Professionals.
• Job matching, interview, selection and short-listing of IT candidates based on project requirements.
• To organize and manage the company's recruitment database.
• Provide administrative support to contractual IT Professionals of the company, as and when needed.
• Any other general administrative duties.

Job Requirements:

• Degree or Diploma.
• Proficient in MS Office (Word, Excel) and MS Access; good PC knowledge and internet- savvy.
• Minimum 1 year of related experience in Human Resource, Administrative Support and recruitment in the Information Technology industry would be advantageous.
• Excellent spoken/ written English and communication skills.
• Organized, meticulous and able to multi-task.
• Independent, motivated, good team player with positive working attitude.
• Applicants with Information Technology work experience but willing to make a career switch to HR/ IT Recruitment may also apply.
• Applicants who are graduates from universities or polytechnics without working experience are also welcomed to apply.

Responsibilities:

Involved in one or more teams in supporting and maintaining systems, up and running smoothly

• Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance with maintenance contractual agreement.
• Candidate with strong knowledge or skillset will be considered as Team Lead.
• Assist Team Lead/Service Delivery Manager to deliver contract obligation within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• Liaison with procurement and equipment vendors.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of software/equipment/module/component at sites and/or workshop.
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management.
• Provide solutions to technical problem associate with IT systems.
• Ability to install/configure/backup & recovery/manage/troubleshoot servers (MS Server, VMWare and Linux), clients, storages, SharePoint and network related issues with relevant IT security standards.
• Arrange and attend monthly meetings with customers.
• Perform 24/7 off-site standby for fault activation after office hours.
• Work location at Ang Mo Kio.
• Required to travel to sites for work.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Involved in one or more teams in supporting and maintaining systems, up and running smoothly

• Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance with maintenance contractual agreement.
• Candidate with strong knowledge or skillset will be considered as Team Lead.
• Assist Team Lead/Service Delivery Manager to deliver contract obligation within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• Liaison with procurement and equipment vendors.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of software/equipment/module/component at sites and/or workshop.
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management.
• Provide solutions to technical problem associate with IT systems.
• Ability to install/configure/backup & recovery/manage/troubleshoot servers (MS Server, VMWare and Linux), clients, storages, SharePoint and network related issues with relevant IT security standards.
• Arrange and attend monthly meetings with customers.
• Perform 24/7 off-site standby for fault activation after office hours.
• Work location at Ang Mo Kio.
• Required to travel to sites for work.

Requirements:

• Bachelor's degree / Diploma in Computer Engineering/Computer Science, IT, Networking and/or equivalent (candidates with lesser academic qualifications may be considered for other positions)
• Minimum of 2-3-year experience in a similar engineering-related capacity. Fresh graduates may be also considered.
• Knowledge in managing and maintaining IT and networking equipment.
• System knowledge and technical skill with experience on the following:

1. System: Microsoft Windows 7/8/10, Windows Server 2003-2019, SharePoint, Microsoft Exchange 2007/2010, MS_SQL, Office, Active Directory, DNS, DHCP, File Services, FTP.
2. System: Red-Hat, Linux
3. Virtualization software: VMware
4. Networking Equipment: Firewall, Routers, Switches

• NAS Storage: SAN Storage, NetApp Storage
• Good diagnostic and fault solving skills
• Positive work ethics and team player.
• Takes ownership of responsibilities
• Thrive in multi-disciplinary and cross-functional environments
• Able to work effectively in an indoor/outdoor environments
• Knowledge on “know how” to perform clients and servers hardening, OS & software patching will be an added advantage.
• Knowledge in Networking, Microsoft System Administration, SharePoint, Red-Hat, Linux, VMware and Storage functions will be an added advantage.
• Preferably with experience in System-Level Maintenance in the following disciplines is highly preferred (Networking, computer/servers and Storage function). Other Engineering-related experience may be considered.
• Evident in written, verbal and interpersonal skills
• Proficient in MS Office (Words, Power-point & Excel)
• Preferably with Class 3 Driving License

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Job responsibilities:

• Lead end-to-end project management including meetings
• Work with relevant teams to provide solutions in a timely manner.
• Provide updates to the company on enhancements, issue and resolution matters.
• Project tracking to ensure enhancement timelines are met.
• Work closely with cross-functional teams to handle any changes to project scope.
• Constantly identify needs for process improvement for better efficiency.

Requirements:

• At least 8-10 years of experience in IT Project Management.
• Bachelor's Degree in Computer Science, Computer Engineering or similar discipline.
• Experience working with system integrators or work in system integrator company, dealing with solutions from different parties such as in-house teams, external vendors.
• Knowledge of delivery methods in material, waterfall and/or scrum.
• Willing to be hands-on in project management.
• Creative in problem-solving (think out of the box).

Must Have Linux/Unix Experience

Job Description:

• To manage the Operation Service Support (OSS) team and all SSG IT Infrastructure activities
• To work with other Sections, Departments, and Site Managers to meet the company objectives
• To guide and supervise team members and establish necessary training for individuals under his responsibility
• To assist Head of Department in managing and controlling of IT-Infrastructure budgets
• To make sure that all the systems under his responsibility works well and are maintained in the desirable way technically and economically
• To jointly set the local IT Infrastructure priorities, taking considerations of business needs and global objectives
• To jointly formulate local IT Infrastructure with Global Service Managers and to execute the defined global strategies
• To be part of IT-International organization and ensure effective and necessary communications with the rest of sites

Requirements:

• MS/BS EE or CS, at least 6 years of experience in IT Infrastructure
• Good communication skills
• Good skills in writing and documentation
• Good team player
• IT Infrastructure related Knowledgeable and experience in LINUX (SuSE), Windows, WAN/LAN
• Experience in project management, vendor management and e-commerce projects

Job Description

• Monitor and maintain office network infrastructure, ensuring optimal performance and security through regular maintenance and updates.
• Manage incidents, change requests and support projects related to network and system operations where needed
• Act as an escalation, point for customer problems & contact for service issues, and commit to SLA requirements of our ticketing system, ensuring timely resolution of technical issues.
• Ensuring network systems are compliance to security policies, follow the standard operating process (SOP)
• Implement and maintain IT security measures, including firewalls, to safeguard company data and systems.

Job Requirements

• Diploma or degree in Computer Sciences, Information Technology or a related field preferred
• Minimum 2 years of relevant experience operating in a similar role.
• In-depth knowledge of computer hardware, software, and OS (Windows and macOS).
• Understanding of TCP/IP, IP addressing and LAN technology including switching and routing fundamentals.
• Understanding of incident, problem, and change management processes.
• Competent at documenting standard operating procedures and knowledge articles.
• In-depth knowledge of best practices, control, and monitoring of network infrastructure.
• Ability to cover after-office hours and weekend support when needed.
• Proactive, strong ownership mindset and willingness to learn in a fast-paced environment.
• Good problem-solving and analytical skills.
• Good interpersonal and communication skills to interact effectively at all levels.

Preferred Qualifications:

• Hands-on experience in Windows server administration and basic knowledge in Linux server administration is a plus.
• Professional Qualification - Microsoft Certified/CCNA is a plus.
• Knowledge of basic setup and configuration of Cisco devices such as firewall, switch, IP phones, wireless controller and access points is a plus.

Potential candidates with limited experience are welcome to apply.

• Perform daily duty on system monitoring

• Perform incident management and escalate incidents to lvl 2 maintenance team

• Perform weekly EndPoint protection updates

• Perform end user administration of windows AD, RSA and 2FA token

• Perform Certificate renewal and administration for serves and end users

• Perform adhoc administration task on firewall and endpoint protection

• Monitoring and check on physical health status of servers and data center

Requirements:

• Minimum at least a Diploma in Computer Science /Information Technology or equivalent

• At least 2 years of relevant working experience in IT Administration (Recommended)

• Willing to learn.

• Able to work 12 hours rotating shifts.

• Able to Multitask.

• Able to work overtime will be a plus.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

(EAST REGION) - BEDOK

Highlights

• MNC - HRBP
• Comprehensive HR guidance to the business in employee-related and organisational matters
• HR data analytics and data visualization - (decision making)

Responsibilities

1. Strategic HR:

• Provide HR guidance and support to business/stakeholders on matters concerning employees, organisational operations and talent management.
• Execute and oversee HR projects, systems, and processes to match business requirements and objectives
• Ensure compliance with relevant labour policies, employment laws, and legislations.

2. Talent Acquisition and Recruitment:

• Develop and implement comprehensive talent acquisition strategies to attract top talent aligned with organisational goals.
• Collaborate with hiring managers to define job requirements, identify key competencies, and create job descriptions.
• Manage end-to-end recruitment processes, including sourcing, interviewing, and selection of candidates.
• Utilize data-driven recruitment techniques to enhance candidate pipelines and improve hiring outcomes.
• Oversee onboarding processes to ensure and improve candidate and employee experience during their transition into the organisation.

3. Talent Identification and Assessment:

• Conduct talent assessments to identify high-potential employees and emerging leaders.
• Collaborate with senior stakeholders to identify critical skills and competencies required for various roles.
• Develop and maintain talent profiles and succession plans for key positions.

4. Training Program Development and Implementation:

• Design and implement training programs aligned with organisational/business goals and employee development needs.
• Coordinate training logistics, including scheduling, venue selection, and materials preparation.
• Evaluate training effectiveness through feedback analysis and performance metrics.
• Create and build e-learning content to enhance training initiatives.

5. Career Development and Succession Planning:

• Facilitate career development discussions between employees and managers to identify growth opportunities.
• Develop career paths and succession plans for key positions to ensure continuity and readiness for future leadership roles.
• Provide guidance and support to employees in setting and achieving their career goals.

6. Employee Engagement and Retention:

• Work with the team to implement initiatives to enhance employee engagement and satisfaction, such as recognition programs and feedback mechanisms.
• Conduct exit interviews to identify reasons for employee turnover and recommend retention strategies.

7. Performance Management Support:

• Provide support and feedback in the development, implementation, and review of performance management processes, including goal setting, performance reviews, and feedback mechanisms.
• Provide training and support to managers and employees on performance management best practices.

8. Data Analytics and Strategic Reporting:

• Utilise advanced data analytics techniques to gather and dissect data pertaining to talent metrics, training efficacy, and employee engagement to facilitate informed decision-making processes.
• Generate comprehensive reports detailing HR metrics, talent management insights, and the impact of training initiatives, tailored for presentation to senior stakeholders and management, to foster a data-driven approach to strategic planning and decision making.

9. Compliance and Best Practices:

• Ensure compliance with relevant labour laws, regulations, and organisational policies in all HR and talent management activities.
• Stay updated on industry best practices and trends in HR, talent management, and training.

10. Support in HR Transformation Initiatives and Projects

• Support the planning, coordination, and execution of HR transformation initiatives aimed at improving HR processes and systems.
• Collaborate with HR team members and stakeholders to implement new initiatives and workflows.
• Monitor and report on the progress of HR projects, identifying any issues or risks and escalating them as necessary and in a timely manner.
• Participate in change management activities to support the adoption of new HR practices and systems.

Requirement

• Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
• At least 8 years of relevant experience in HR, including 2 years in a business partner role with demonstrated emphasis on utilising data analytics for strategic decision-making.
• Comprehensive knowledge of HR functions, covering compensation & benefits, employee relations and engagement, performance management, talent management, executive / tech training, internship, and scholarship management.
• Understanding of relevant labour policies, employment laws, and legislation.
• Proficiency in MS Office suite applications, including MS Excel, MS Word, MS PowerPoint, and HR/TM systems.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

• Regional coverage
• Opportunity for growth
• High performing team

Our client is a leading Corporate Bank seeking a AVP/VP, Regional IT Auditor to join the team.

The successful candidate will lead and execute end to end IT Audits in accordance with the Bank's internal audit methodology. Perform continuous monitoring for IT functions to keep in line with market, regulatory changes for to drive audit coverage. Be involved in any strategic initiatives for the IT Audit team where there is a need.

The ideal candidate should have at least 6-12 years relevant experience in audit covering IT Audit within financial services firms. CISA, CISM, CISSP will be an added advantage. Strong communication skills a pre-requisite as you will be required to work closely important business stakeholders for your audit work. Travel will be required for this role.

Please click on the link to apply or email me with your updated CV at [email protected] if keen. Thank you.


Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

Position Overview:
Lead Information and Operational Technology functions for an established Singapore-based telecommunications company, overseeing IT Infrastructure, Cybersecurity, Enterprise Applications, Geographic Information Systems (GIS), and BSS/OSS domains.

Key Responsibilities:
As IT Director, you will be leading Information and Operational Technology functions, including IT Infrastructure, Cybersecurity, Enterprise Applications, Geographic Information Systems (GIS) and BSS/OSS domains.

Strategic Leadership

• Develop and implement IT strategies aligned with company strategic priorities.
• Oversee IT operations, ensuring continuous support for all business applications.
• Enhance IT policies and procedures, adhering to industry best practices.

Security and Business Continuity

• Develop and operationalize IT Disaster Recovery and Incident Response Plans
• Implement robust cybersecurity measures to protect against potential threats.

Budget and Resource Management

• Develop and manage IT budgets, ensuring cost-effectiveness.
• Identify opportunities for cost savings and efficiency improvements.

Stakeholder Management

• Collaborate with Senior Management, Board of Directors, authorities, and vendors.
• Negotiate contracts and manage vendor relationships.

Team Management

• Lead people development and IT talent management.
• Foster a culture of innovation and continuous improvement.

Innovation and Advancement

• Stay current with technological trends and recommend solutions to enhance company efficiency.
• Implement systems to facilitate efficient remote work environments.

Requirements:

• Bachelor's degree in Engineering or Computer Science and related degrees
• 10+ years of experience with IT leadership and people management experience
• Relevant experience in IT and Telco fields with expertise in Telco GIS and OSS/BSS operations
• Familiarity with ITIL or eTOM standards and frameworks
• Strong background in cybersecurity standards and implementations
• Proven track-record in delivering complex IT projects.
• Familiar with IT vendor management and RFP/RFI processes
• Singaporean citizens and PRs will be prioritised.

If you are interested in the above position or other IT leadership positions, please apply with your updated CV or send to Shannagh Wu at [email protected]


Reg No. R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

I am current hiring for a insurance company dedicated to delivering innovative solutions across the APAC region. We are seeking a seasoned Program Manager to lead our IT Infrastructure project team, driving strategic initiatives and ensuring seamless project execution.

Role Overview:The Program Manager (PMO) - IT Infrastructure is a senior role responsible for managing a team of project managers overseeing IT infrastructure projects across APAC. This role requires extensive experience in project management, strategic planning, team leadership, and a comprehensive understanding of IT infrastructure. The ideal candidate will play a crucial role in guiding the team, developing roadmaps, and aligning project strategies with business objectives.

Key Responsibilities:

• Team Management: Lead and manage a team of Project Managers responsible for IT infrastructure projects across the APAC region, providing direction, support, and guidance to ensure project success.
• Strategic Planning: Develop, implement, and maintain roadmaps, strategies, and plans to guide the team in managing the IT infrastructure, ensuring alignment with business goals and regional priorities.
• Project Oversight: Oversee the planning, execution, and delivery of IT infrastructure projects, ensuring timely completion within scope and budget. Guide project managers in managing their individual projects when needed.
• Task Distribution: Efficiently allocate tasks and responsibilities across the team, ensuring that resources are optimized and projects are aligned with overall strategy.
• Budget Management: Oversee the regional IT infrastructure budget, developing comprehensive budget plans, and ensuring adherence to financial guidelines. Present and justify budget requirements to finance and senior management teams.
• Reporting & Communication: Write detailed reports and updates to keep the team and stakeholders aligned with project progress and strategic initiatives. Communicate clearly and effectively to present plans to finance and management teams.
• Stakeholder Management: Collaborate with cross-functional teams, including finance and other management, to ensure the successful implementation of IT infrastructure projects.
• Infrastructure Expertise: Leverage your all-rounded IT infrastructure knowledge to provide insights and guidance to the team, ensuring best practices are followed and projects are strategically aligned.

Key Requirements:

• 7+ years of experience in program or project management within IT infrastructure.
• Proven experience managing a team of project managers, with strong leadership and team-building skills.
• All rounded knowledge of IT infrastructure, including networks, servers, data centers, and cloud services.
• Demonstrated experience in developing roadmaps, strategies, and plans for IT projects.
• Strong budget management skills with the ability to create and present financial plans to stakeholders.
• Excellent communication and presentation skills, with the ability to articulate complex strategies clearly to non-technical stakeholders.
• Strong organizational and multitasking abilities, with a track record of successfully overseeing multiple projects simultaneously.
• Ability to work effectively in a fast-paced, dynamic environment, adapting to changing priorities and requirements.

Key Responsibilities:

1. Efficient Client Support:

• Respond to clients' inquiries via hotline and email, providing accurate information, guidance, and timely resolutions to their concerns.
• Maintain professionalism and empathy throughout all interactions, demonstrating a solid commitment to delivering world-class customer service.

2. Complaint Management and Resolution:

• Thoroughly investigate and follow up on customer complaints, coordinating with relevant internal departments to identify appropriate solutions.
• Proactively escalate issues when necessary, ensuring prompt attention and resolution to critical matters while keeping clients informed throughout the process.

3. Customer Feedback and Advocacy:

• Collect, analyse, and report on customers' opinions, preferences, and pain points, serving as a vital link between clients and the business.
• Promptly escalate urgent issues and suggest improvement opportunities to senior management, contributing to continuous enhancement of our products and services.

4. Customer Satisfaction and Loyalty Enhancement:

• Develop and implement strategies aimed at increasing customer satisfaction, such as personalized engagement initiatives, educational resources, or process optimizations.
• Cultivate lasting relationships with clients by understanding their evolving needs, anticipating challenges, and proactively offering tailored support and solutions.

5. Ad-hoc Tasks

• Take on additional ad-hoc tasks and special projects as assigned by your manager to support the team and business objectives

Requirements:

1. Education:

• Bachelor’s degree in Business Administration, Finance, or a related field

2. Experience and Industry Knowledge:

• A minimum of 3 years of solid experience in customer success, client servicing or account management, preferably within the payment services industry or ecommerce marketplaces.
• Demonstrated understanding of payment processing, online marketplaces, and related regulatory environments.
• Solid organizational skills with the ability to manage multiple priorities and deadlines

3. Performance and Results Orientation:

• Deep focus on achieving business targets and delivering measurable results through effective customer relationship management.
• Customer-focused mindset, consistently striving to exceed expectations and drive customer loyalty.

4. Exceptional Communication and Relationship Building Skills:

• Proven ability to establish and nurture rapport with clients, building trust and fostering long-term partnerships.
• Ability to work collaboratively in a fast-paced, cross functional environment.

5. Adaptability and Learning Attitude:

• Demonstrated adaptability to changing circumstances and a keen willingness to learn new skills and technologies to stay ahead in a rapidly evolving industry.
• Responsible and proactive approach to problem-solving, displaying resilience in challenging situations and a commitment to finding innovative solutions.

(EAST REGION) - BEDOK

Highlights

• MNC - HRBP
• Comprehensive HR guidance to the business in employee-related and organisational matters
• HR data analytics and data visualization - (decision making)

Responsibilities

1. Strategic HR:

• Provide HR guidance and support to business/stakeholders on matters concerning employees, organisational operations and talent management.
• Execute and oversee HR projects, systems, and processes to match business requirements and objectives
• Ensure compliance with relevant labour policies, employment laws, and legislations.

2. Talent Acquisition and Recruitment:

• Develop and implement comprehensive talent acquisition strategies to attract top talent aligned with organisational goals.
• Collaborate with hiring managers to define job requirements, identify key competencies, and create job descriptions.
• Manage end-to-end recruitment processes, including sourcing, interviewing, and selection of candidates.
• Utilize data-driven recruitment techniques to enhance candidate pipelines and improve hiring outcomes.
• Oversee onboarding processes to ensure and improve candidate and employee experience during their transition into the organisation.

3. Talent Identification and Assessment:

• Conduct talent assessments to identify high-potential employees and emerging leaders.
• Collaborate with senior stakeholders to identify critical skills and competencies required for various roles.
• Develop and maintain talent profiles and succession plans for key positions.

4. Training Program Development and Implementation:

• Design and implement training programs aligned with organisational/business goals and employee development needs.
• Coordinate training logistics, including scheduling, venue selection, and materials preparation.
• Evaluate training effectiveness through feedback analysis and performance metrics.
• Create and build e-learning content to enhance training initiatives.

5. Career Development and Succession Planning:

• Facilitate career development discussions between employees and managers to identify growth opportunities.
• Develop career paths and succession plans for key positions to ensure continuity and readiness for future leadership roles.
• Provide guidance and support to employees in setting and achieving their career goals.

6. Employee Engagement and Retention:

• Work with the team to implement initiatives to enhance employee engagement and satisfaction, such as recognition programs and feedback mechanisms.
• Conduct exit interviews to identify reasons for employee turnover and recommend retention strategies.

7. Performance Management Support:

• Provide support and feedback in the development, implementation, and review of performance management processes, including goal setting, performance reviews, and feedback mechanisms.
• Provide training and support to managers and employees on performance management best practices.

8. Data Analytics and Strategic Reporting:

• Utilise advanced data analytics techniques to gather and dissect data pertaining to talent metrics, training efficacy, and employee engagement to facilitate informed decision-making processes.
• Generate comprehensive reports detailing HR metrics, talent management insights, and the impact of training initiatives, tailored for presentation to senior stakeholders and management, to foster a data-driven approach to strategic planning and decision making.

9. Compliance and Best Practices:

• Ensure compliance with relevant labour laws, regulations, and organisational policies in all HR and talent management activities.
• Stay updated on industry best practices and trends in HR, talent management, and training.

10. Support in HR Transformation Initiatives and Projects

• Support the planning, coordination, and execution of HR transformation initiatives aimed at improving HR processes and systems.
• Collaborate with HR team members and stakeholders to implement new initiatives and workflows.
• Monitor and report on the progress of HR projects, identifying any issues or risks and escalating them as necessary and in a timely manner.
• Participate in change management activities to support the adoption of new HR practices and systems.

Requirement

• Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
• At least 8 years of relevant experience in HR, including 2 years in a business partner role with demonstrated emphasis on utilising data analytics for strategic decision-making.
• Comprehensive knowledge of HR functions, covering compensation & benefits, employee relations and engagement, performance management, talent management, executive / tech training, internship, and scholarship management.
• Understanding of relevant labour policies, employment laws, and legislation.
• Proficiency in MS Office suite applications, including MS Excel, MS Word, MS PowerPoint, and HR/TM systems.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Job Summaries:

• The Project Manager is responsible for the delivery of infrastructure projects supporting the business and project team.
• Owns the project schedules, resources planning, providing project update, manage project risks and issues.

Responsibilities:

• Manage the complete project phases from initiation to closing.
• Accountable to meet the project schedule and owns the project budgets.
• Responsible for the IT cost estimates based on the project deliverables.
• Manage the procurement process to order the IT bill of materials and adhering to the procurement processes.
• Lead the RFQ or RFP as required.
• Identify any risks and issues that may impact timeline, deliverables and develop, communicate, and implement migration plan(s) and corrective actions.
• Submit weekly project status report.
• Regular team status meetings and stakeholders’ meetings. Communicate with appropriate reports.
• Experience in steering and controlling, planning, facilitation and documentation
• Create project lesson learned and establish project best practices to improve future projects.
• Manage the IT Infrastructure project deliveries for below, or any assign project tasks.

- Offices renovations.

- Hotels renovations.
- Attraction enhancement works or new build.
- Casino renovations.

Qualifications:

• Minimal in Information Technology, System Engineering or obtain relevant education.
• 5 years’ experience in project management and/or consulting experience.
• 2 years project management experience in Network infrastructure upgrade/integration including IT cabling installation with proven technical management knowledge.
• have at least one External Project Management Certification. The basis for all Project Managers must have knowledge of Project Management Methodology. Project Manager External
• Minimal CAPM (Certified associate in project management) or 5 years project management experience.

Key Responsibilities:

• Prepare and implement cybersecurity audit programs to assess the effectiveness of security controls and compliance with relevant regulations, industry and internal standards.
• Identify vulnerabilities, weaknesses, and gaps in the organisation’s security posture through industry-recognised tools and methodologies, and provide viable recommendations to address any findings

Qualifications:

• Recognised degree in IT (Information Systems)/Computer Science/Cybersecurity or a related field
• Has at least 1-2 years in IT Security Audit
• Certified in CISA a plus.
• Have good communication skills.

• Broad exposure
• Opportunity for growth
• High performing team

A highly established Investment Firm is seeking a AVP, IT Auditor to join the team.

The successful candidate will be part of a stable team, providing IT assurance and advisory across the different IT domains including information security, cybersecurity, infrastructure and applications. Evaluation of IT operations, identifying risk and control gaps and making recommendations to the relevant stakeholders through audit findings and reports.

The ideal candidate should have at least 6-8 years relevant experience in audit covering IT Audit within financial services firms. CISA, CISM, CISSP will be an added advantage. Strong communication skills a pre-requisite as you will be required to work closely important business stakeholders for your audit work. Minimal travel is required for the role.

Please click on the link to apply or email me with your updated CV at [email protected] if keen. Thank you.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

• Perform daily duty on system monitoring

• Perform incident management and escalate incidents to lvl 2 maintenance team

• Perform weekly EndPoint protection updates

• Perform end user administration of windows AD, RSA and 2FA token

• Perform Certificate renewal and administration for serves and end users

• Perform adhoc administration task on firewall and endpoint protection

• Monitoring and check on physical health status of servers and data center

Requirements:

• Minimum at least a Diploma in Computer Science /Information Technology or equivalent

• At least 2 years of relevant working experience in IT Administration (Recommended)

• Willing to learn.

• Able to work 12 hours rotating shifts.

• Able to Multitask.

• Able to work overtime will be a plus.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

We are looking for engineers to provide preventive and corrective maintenance on IT network and infrastructure systems to ensure high availability and serviceability of our customer’s network and communication systems.

Maintenance of IT network and infrastructure systems including:

a) Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible

b) Perform routine preventive maintenance to minimise unscheduled system downtime

Requirements:

• Higher NITEC/ Diploma in Electronics/Information Technology/Telecommunication or related discipline
• Office hours with standby duties when required
• Possess Class 3/3A Driving License is compulsory

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Responsibilities

• Manage potential issues and opportunities through daily contact with users and process owners
• Analyse and evaluate system, application and infrastructure securities risks to identify potential threats and vulnerabilities
• Maintain updates and maintenance on security, software and system security to ensure optimal performance
• Provide first-line support to businesses.
• Work on change request and issues
• Work with global support team to identify and implement improvements
• Deliver support and enhancements
• Ownership of solution delivery, including appropriate documentation.

Requirements

• Knowledge of SAP (EWM, FI, SD, MM, PP) and Automation process
• Knowledge of Oracle Database Administration and managing windows server/ linux environment

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Charmaine Tin Zi Jin

EA Personnel Reg No: R23113892

• Monitor enterprise IT networks, server systems and commercial clouds.
• Single point of contact with customers/users, resolver groups, third party service providers and other departments
• Answer hotline calls and respond to e-mails within agreed timescales
• Take ownership of incidents/service requests reported by users, track the incidents/service requests and ensure closure within agreed timescales
• Maintain documentation and comprehensive records of issues and problems

Requirements:

• Diploma/Higher NITEC in Information Technology/Computer Sciences/Electrical/Electronics/ Telecommunication
• Strong teamwork and communication skills
• Excellent customer service skills
• Prior experience in Network Operations Centre (NOC) environment preferred
• At least 1 year of working experience in IT related functions.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Major Responsibilities

• As a member of the PMO in the System Development Division, you will be responsible for handling all back office tasks related to system development and maintenance. This includes duties for SG, HO, other divisions in Japan, and offices in other countries.
• You will manage and made the contracts, claims , and payments with customers and vendors, following prescribed procedures and formats. Based on requests from developers and contractual deadlines, you will prepare applications, circulate them for contracting, generate completion reports for customers, and request the Business Administration Division to issue invoices.
• You will oversee and analyze our sales and cost data, reporting these metrics to management. You will gather project information and record sales and cost data in Excel files.
• You are expected to develop procedures and workflows for these various back office tasks by consulting with relevant team members and investigating company policies. Additionally, you will share these procedures with development team members and other stakeholders.
• Any other adhoc tasks shall be assigned.

Requirement

• Knowledge and experience in managing IT development and maintenance contract
• Knowledge and experience in processes of IT project for communicating with our and customers’ IT Person in Charge
• Knowledge and experience in utilizing of MS-Office(Excel/Word/PowerPoint) and other workflow system(eg. Service Now).
• Coordination skills to handle various parties, such as both local and international clients, vendors and counterparts
• since we have a contract and reporting to HO and Development Divisions in Japan and a necessity to talk with its Person in Charge.

Skills

• Atleast 3 year working experience as Business Administration in IT sector.
• Experience in Banking IT sector is preferable.

Responsibilities

IT Infrastructure

• Maintain and support in-house hardware, software license, servers and network.
• Manage end of lease equipment.
• Liaise with auditors on IT issues.
• Maintain and troubleshoot any networking equipment such as switches, routers, intranet/internet, and firewalls.
• Maintain and troubleshoot any problem pertaining to the company server and in-house system in a timely manner.
• Computer virus monitoring, investigating, rectification, and update.
• Provide daily routine tasks and system operation for LAN/WAN, hardware, and CCTV.
• Provide regular maintenance and housekeeping for servers.
• Diagnose and resolve user problems on desktops, laptops, mobile devices, and IT-related equipment.
• Provide level 1 support for infrastructure issues.
• Perform other ad-hoc duties & responsibilities as assigned by the supervisor.

Compliance

Ensure IT systems and facility operations comply with organizational policies and safety standards.

Requirements

• Diploma holder with 2 years working experience
• Good technical knowledge
• Familiar with Microsoft Windows 2008 and above
• Microsoft Windows 7.0 and above
• ERP Knowledge (NetSuite Preferred)
• ITIL knowledge (Preferred)

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Kong Ai Huong (Ellie)
EA Personnel Reg No: R24121212

As an IT Manager, you will play a critical role in ensuring the efficient and secure operation of our organization’s IT systems. You’ll be responsible for managing both on-premise and cloud-based infrastructure, overseeing IT security, optimizing resources, and providing excellent end-user support.

Qualifications:

Diploma in Computer Science, Information Technology, or related field.

Proven experience in IT management, including cloud infrastructure, Network and security.

Certifications in Azure, AWS, or Google Cloud are a plus.

leadership, communication, and problem-solving skills.

Responsibilities:

Cloud Infrastructure Management:

Manage cloud-based infrastructure across Azure, AWS, and Google Cloud.

Ensure scalability, cost-effectiveness, and high availability of cloud services.

On-Premise Infrastructure:

Oversee the maintenance, upgrades, and security of on-premise IT infrastructure.

Manage servers, network devices, and storage systems.

Manage disaster recovery and backup solutions.

IT Security:

Enforce security policies, access controls, and compliance measures.

Monitor and respond to security incidents.

Vendor Management:

Evaluate, negotiate, and manage relationships with technology vendors.

Ensure vendor contracts align with business needs and budget constraints.

Backup and Recovery:

Manage backup strategies for both on-premise and cloud environments.

Test and validate data recovery procedures.

Asset and License Management:

Maintain an accurate inventory of hardware, software, and licenses.

Ensure compliance with licensing agreements.

End-User Support:

Provide timely technical assistance to end-users.

Troubleshoot hardware, software, and connectivity issues.

Day-to-Day Operations:

Oversee daily IT operations, including system monitoring, performance optimization, and incident management.

Microsoft 365 Administration:

Manage Microsoft 365 services, including Exchange Online, SharePoint, and Teams.