You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Monitor condition of server, apps and security measures
• Identify, log and resolve technical problems of the scope (Incident Management)
• Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)
• Respond to site to troubleshoot, diagnose and rectify faults
• Liaise and coordinate the recovery of systems
• Identify potential changes and system improvements for consideration and implementation (continuous improvements)
• Create, maintain and distribute reports of progress to service delivery manager.
• Any other ad-hoc tasks assigned

JOB REQUIREMENTS

• Good knowledge of windows operating systems, Clusters, NLB, or Unix
• Good knowledge of OS Provision, hardening and patching.
• Good knowledge of Solarwinds, Manage Engine.
• Good knowledge of AV solution such as Symantec.
• BMC Control-M
• Good server experiences like AD administration & basic networking experiences
• At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT SKILLS:

• Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.
• Good problem solving and logic skills
• Good communication skills (verbal and written) in English
• Excellent customer management skills

QUALIFICATIONS:

• Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• Information Technology Infrastructure Library (ITIL) foundation certification

Position

Data Security Specialist- Data Security and Endpoint Security

Data Security Specialist is a technical Specialist role within the Data Security Services team and will be responsible for managing, administration and supporting the Data Security and Endpoint Security technologies for the bank.

Person will be the technical point of contact for the Run team and the related activities to data security and will be the last level of escalation for the Security specialists in the team. He/She is also responsible for the technical transition and validation of Security services from other regions to Singapore. He/She will be involved in projects and POC’s that may involve security services. He/She works with continuous improvement principles. He/She is equivalent to the Subject Matter Specialist on the technologies within data security.

Data Security Services team in Singapore is responsible for day-to-day operational services on the infrastructure of Europe (mainly France and UK) and Asia remotely from Singapore. France infrastructure represents approximately 80% of the worldwide production activities of the company in Singapore.

Team works in Europe time zones and this role will be aligned primarily to Paris working hours. Flexible rotations are followed based on the nature of duties.

The operational support of the team covers the following technical scope:

• Endpoint Security technologies – Anti-virus management, Host Intrusion Prevention System etc.
• Data Leak Prevention systems. - Email Prevent, Web Prevent, Endpoint Protect,
• Encryption Solutions: Disk Encryption, File and Folder encryption,
• Database Audit Monitoring solutions
• Email and Web Phishing Prevention solutions.
• Vulnerability Management

Detailed Job Responsibilities

The Specialist has a wide spectrum of responsibilities and actions. Person will be responsible for following (but not limited to) responsibilities in day-to-day work:

As the Specialist of the team, he/she:

• act as the last level of escalation for the team members
• own Incident, Problem and change management process for the team
• assigns technical tasks and manages delegation
• animates the team to encourage collaboration and sharing of practices
• participates to recruitment process for the team

As the Specialist of his/her scope of activity, he/she:

• is actively involved in incident management (fault investigation, resolution escalations of all monitoring alerts and user initiated problem calls/tickets) and request management
• Is the final technical approver for any changes into Data Security systems and is accountable for any technical changes in the environment from a RUN/BAU perspective
• Is involved in projects like End of Life, New Builds, migrations and technical upgrades of the solution managed by the team
• Participates in global Infra events (like Power down and DR Tests)
• ensures activity is performed in compliance with norms, standards, processes and procedures
• gathering required evidence using multiple forensic tools to investigate any data leak incident, conducting interrogation if required, case closure and reporting
• ensures documentation is up to date and relevant for use
• lead the continuous improvement initiatives
• responsible to drive and deliver root cause for any high severity issues
• Focus on automation and optimum use of the team to improve efficiency
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.
• Complete all mandatory training as required to attain and maintain competence
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Work Schedule

• Work schedule is mainly focused to support Asia and EMEA (Paris) time zone; however, may have to support during non-offce hours for critical incidents or escalation as per the assigned on-call support requirements;
• Rotational Shift schedule is followed;
• Work Hours: 2 PM – 11 PM SGT (with 1 week of General shift 9 AM – 6 PM SGT).

Qualifications and Profile

Functional

• 8 - 10 years of IT Security experience in administration and management of IT Security technologies primarily Symantec Data Loss Prevention, Symantec Endpoint Protection, Email Security, Data Classification and other endpoint & data security solutions;
• Should be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science;
• Knowledge of different domains of IT Security;
• Working & hands-on experience in administering the IT Security Solutions;
• Must have experience in working in similar Production setup in Run (Operations) mode;
• Ability to apply risk based approach while working on assigned responsibilities;
• Experience in defining, implementing, and enforcing enterprise-level IT security policies for endpoint and data security solutions;
• Must have working experience in managing endpoint security solution for a Large enterprise level environment, working experience in financial organization is preferred;
• Excellent in analytical, communication and documentation skills;
• Ability to organize work and be able to priories work as per the needs of Production Operation’s needs;
• Must have strong understanding of ITIL processes and comfortable working in process oriented environment;
• Ability to work independently and as well as a part of team and is able to work under minimal supervision;
• Should have time management skills and able to manage work in fast moving environment;
• Excellent written and oral English language skills;
• Knowledge of French language is preferred.

Technical

• Hands-on experience on Symantec Data Loss Prevention (DLP);
• Highly proficient in data leakage prevention (DLP) technologies - troubleshooting and configuration management;
• Deployment, integration and administration experience of various components of Symantec DLP:

- Symantec Endpoint Protect

- Symantec Web Prevent

- Symantec Email Prevent

- Symantec Enforce

• Must have experience in defining, designing and configuring DLP Policies as per the business requirements;
• Deploy, upgrade and troubleshooting knowledge on Symantec DLP solution;
• Scripting knowledge (Phyton, Regular Expression, Powershell) is desirable;
• Professional Certifications:

- CISSP certified is highly preferred

- Symantec Certified Specialist: Administration of Data Loss Prevention (any version) is highly preferred.

• Must be experienced to cover the scope as mentioned in the SKILLS MATRIX section of this document.

SKILLS MATRIX

Technical skills

• Symantec Data Loss Prevention Administration (DLP Policy/Rules creation Specialistise): Must to have
• Trend Micro Deep Discovery Email Inspector (Phishing Prevention): Good to have
• Symantec Endpoint Protection (Anti-Virus): Good to have
• Phyton, Regular Expression, Powershell: Good to have

General skills

• Ability to prioritize effectively: Must to have
• Ability to work autonomously: Must to have
• Ability to work successfully in a team: Must to have
• Adaptability to changing environments: Must to have
• Inter-personal skills: Must to have

Management skills

• Ability to deal with issues, time management: Critical
• Manage escalated incidents: Critical
• Capacity to cooperate / work across discipline: Critical
• Capacity to develop others: Desired

Language skills

• English: Must to have
• French: Good to have

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

• Prepare proposals and quotations to customers
• Implement and manage overall system integrations project
• Maintain server availability and performance
• Manage day-to-day operational aspects of a project and scope
• Work closely with customers and resolve issues escalated by Helpdesk team.
• Escalate or work in tangent with appropriate support specialists or support groups on unresolved issues.
• Escalate hardware repairs to third party providers as needed.
• Lead and manage all IT projects for the organisation.
• Effectively communicate both verbally and in writing with management to express ideas in order to make informed decisions.
• Ensure security of data, network access and backup systems

People Skills

• Manage IT Staff by recruiting, training and coaching employees, communicating job descriptions and appraising their performance.
• Lead employees through performance management and individual development process. Create, communicate and track goals and objectives. Provide ongoing feedback to team to encourage personal and professional development.
• Create and build an environment which fosters continuous improvement, best practices and ownership for business results.
• Foster a spirit of teamwork that supports diversity, cohesiveness and support.

We’re hiring: Assistant IT Manager, based in Singapore

At Aqua Expeditions, we are passionate about providing exceptional levels of service to our guests. We take pride in pampering our guests and ensuring that their time with us creates a trip of a lifetime. The Aqua experience is carefully curated by a team of talented individuals — from onboard crew to reservations staff — who work behind the scenes to guarantee smooth sailing. We are always on the lookout for new team players who share our passion and expertise, to ensure a world-class travel experience. If this sounds like you, apply now and be part of our extraordinary voyage!

OUR VISION: To create and deliver unique and authentic once-in-a-lifetime experiences so that our guests can have enriching memories to cherish for a lifetime.

OUR MISSION: Aqua Expeditions offers customized luxury travel experiences aboard vessels of elegant, contemporary design, centered around immersive culture and wildlife excursions unique to each location, award-winning cuisine by renowned chefs, personalized guest service, and a commitment to community, sustainability and preservation.

4 CORE VALUES:

A: We value AUTHENTICITY, believing in the unique talents of each individual and the importance of integrity.

Q: We aim for QUALITY, emphasizing a service-oriented approach and shared knowledge.

U: We believe in UNITY, and prioritize effective teamwork.

A: We hold deep ADMIRATION and respect for our environment, collaborating closely with local communities to foster responsible practices that protect and conserve nature.

Sounds great – what’s the role in a nutshell?

The Assistant IT Manager will be responsible for overseeing and managing the company’s IT infrastructure, ensuring the smooth operation of all IT systems, and leading various IT projects. This role requires a strong background in project management and vendor management to ensure that all IT initiatives are completed on time, within budget, and meet the company’s standards.

Your passion is:

• Project Management: Lead IT projects ensuring on-time, within-scope, and budget-compliant delivery; develop plans; coordinate teams; monitor progress; adjust as needed; scope and develop business processes.
• Vendor Management: Manage IT vendor relationships and contracts; negotiate agreements; ensure compliance; resolve issues promptly.
• IT Infrastructure Management: Oversee maintenance and security of IT systems; implement policies and procedures; troubleshoot and resolve issues quickly.
• Team Leadership: Lead and mentor the IT team; provide guidance, support, and necessary training.
• Strategic Planning: Implement IT strategies aligned with company goals; stay updated on technology trends; recommend and adopt new technologies to enhance efficiency.
• Others: Provide general IT support; manage ticketing process; code basic functions; develop reporting tools and dashboards; perform data analysis and modeling.

What are we looking for?

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum of 3 years of experience in IT management, with a focus on project management and vendor management.
• Strong knowledge of IT infrastructure, systems, and best practices.
• Excellent project management skills, with experience using project management tools.
• Proven ability to manage vendor relationships and negotiate contracts.
• Strong leadership and team management skills.
• Excellent problem-solving and communication skills.

Preferred Qualifications:

• Experience in managing and running projects.
• Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau)
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills

Why You'll Love Working With Us:

• Competitive salary and benefits package.
• Be part of an award-winning, worldwide company at the forefront of technological innovation.
• Collaborate with a passionate and dedicated team.
• Make meaningful contributions that drive our company's success.

Apply Now and Let's Shape the Future Together!

Apply at the link below:

https://aquaexpeditionshr.bamboohr.com/careers/199

Position

As an experienced IT Project Management Officer, you will be in charge of the PMO activities for IT Production Services, and will be part of the Project management services team.

The PMO is responsible for assisting and supporting the senior management of the department in their day to day activities. This primarily involves the follow up and drive transverse activities, sourcing and reporting (among others). He/She works closely with senior managers of the entity and interacts frequently with other stakeholders based in Singapore and other regions where required.

The position requires autonomy and reliability in performing duties while maintaining close communication and relationship with all of the department teams and partners.

Main responsibilities

Reporting and Quality Assurance

• Propose and produce monthly dashboards for department activities and projects (Risk, Quality KPI, Alert, Planning, Budget)
• Build and implement a quality assurance framework to support ISAP transversal projects.
• Setup an adhoc governance for each and every topic/project to ensure a good coordination and follow-up with the main stakeholders
• Continuously evaluating projects to ensure they are meeting the bank standards, adhering to budgets, and meeting deadlines

Governance

• Provide support to the management during governance meeting
• Backup Head of Department on Business Continuity Plan exercices (BCP), crisis management, permanent control governance, administrative activities etc.

Coordination with other groups

• Collaborating with other department Heads to define, prioritize the projects
• Provide support on HR matters, ensuring hiring and onboarding are carried out smoothly
• Coordinate with Admin department for booking travel, supplies and office materials

Change, collaboration and process

• Take the lead to ensure the department alignment with the company's compliance, security rules and controls
• Collaborating with other department leaders to define, prioritize, and develop projects
• Facilitate project managers group sharing best practices and lessons learned across the department
• Initiate processes for transverse activities such as new joiner onboarding, compliance monitoring, etc.

Qualifications and Profile

Functional

• Working in Banking environment and / or international organization will be an advantage
• Good understanding of an IT organisation and ecosystem
• Experienced in PMO activities or in a project management role (minimum of 5 years)

Technical

• Highly proficient with MS Powerpoint, MS Excel (pivot table), MS Project
• Capablility to producie high quality PowerPoints Dcouments in terms of design and content
• Advanced Excel (VBA) and Power Point proficiency. 3+ years of practical experience of using Excel for building and maintaining data models
• Excellent English oral and written communication skills with the ability to interface with various levels of stakeholders
• Speaking French is an advantage

Other professional skills and mindset

• Bright, outgoing personality with a positive outlook and strong team-working
• Strong leadership skills
• Be creative and proactive is a plus
• Strong attention to details and technicalities.Highly analytical mind and energetic character
• Outstanding presentation and communication skills
• Ability to easily communicate with multi-cultural team members
• Strong organizational skills
• Strong ability to analyze and summarize
• Self-sufficient and pro-active in sourcing information
• Strong sense of confidentiality
• Certification on Project Management (Prince 2 or PMP) or knowledge in Agile methodolgy would be a plus.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Job Description

Plan, execute, monitor and control the various Technical aspect of the Project.

Manage or participate in new setup or upgrade of system/network infrastructure projects.

Responsible for supporting operational systems satisfying contractual Service Level Agreement

Perform and manage routine preventive maintenance and operational activities promptly and effectively

Provide project documentation and reports

Diagnose and rectify technical issue

Requirements

Minimally with Diploma/Degree in IT/EEE or with a relevant course.

Knowledge in Windows server OS, Linux OS in a virtual environment would be an advantage

Knowledge and hands-on experience with Virtualization and Hypervisors, Nutanix platform would be an advantage

Knowledge in VPN, firewall appliances would be an advantage

Knowledge in network switches/routers would be an advantage

Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

Pro-active, dynamic and with good analytical/conceptual thinking

Able to work independently as well as in a team and good interpersonal skills

The Services required are set out as follows:

Audio-Visual and Information & Communication Technology

• Manage Audio Visual equipment during all major school events

• Set up, test and operate sound/light/Audio Visual systems during school events (e.g. meetings, assemblies, sports day, speech day)

• Maintain inventory and loan records of Audio Visual and Inforcomm Technology equipment examples: Projectors, Visualizers, Swivel, cables, sound systems etc

• Provide consultation to Head of department/ ICT and Subject Head/ICT on the Audio Visual needs of the school.

• Manage Audio Visual equipment in classrooms and all other special

rooms and monitor the equipment usage and carry out maintenance on yearly basis.

• Coordinate with vendors on repair services

• Manage the loan and condemnation of Audio Visual and Information Technology Equipments and accessories

• Collaborate and support teachers to effectively utilize the Digital signage and AV system for school-wide communication

Other duties:

• Train the CCA Information Technology Club students to operate the Public Address System equipment/service during assembly and school events

• Prepare CD players and batteries for school and national examinations (e.g. Listening Comprehension, Oral)

• Burning of CDs for examination and school events

• Assist in taking photographs and recording videos for school events, and ah-hoc activities

• Convert video tapes programmes to CDs

• Assist in the troubleshooting of simple Audio Visual /Information & Communication Technology issues

The Personnel shall minimally have the following qualifications, skills and experience:

• Possessed a certificate in related field, or its equivalent.

• Candidate should also be an excellent team-player who is organized, meticulous and with the ability to multi-task. Strong communication and interpersonal skills is needed.

• Candidate with at least two years of relevant experiences within the past three years will be preferred.

Responsibilities

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

About Three Crowns

Three Crowns LLP is a law firm that was founded in 2014 by specialist international arbitration advocates in the belief that international disputes call for focused advice and advocacy. The firm engages primarily in complex, high-value disputes, and counts among its clients many industry leaders and sovereign states. The firm has grown significantly in each of its offices — London, Madrid, Paris, Singapore, and Washington DC — and now comprises over 160 people, including 18 partners. Across jurisdictions, it is regarded as a market leader.

The Role

The IT Senior Systems Analyst reports to the Senior IT Manager based in London. This role involves regular interaction with many of the firm’s partners, requiring comfort and ease in such an environment.

Primarily a day-to-day hands-on support role which includes limited management oversight and responsibility, the ideal candidate will have experience in a law firm environment, excellent communication skills, the ability to work under pressure while being approachable, and able to inspire confidence. The candidate ideally has experience in an ITIL-based support environment, leading local projects, and can analyse and resolve problems methodically and logically. The service desk function operates a ‘follow-the-sun’ model supporting customers across all regions.

Work hours are typically from 09:00 to 17:30. However, due to the international nature of the firm, flexibility is required to accommodate projects and Service Desk operations, including occasional international travel.

Responsiblities

• Day-to-day accountability for ensuring excellent service delivery firmwide.
• Acting as the first point of escalation of problems raised by the local team and customer related issues.
• Delivering end-to-end support in accordance with IT service management procedures.
• Deputise to the Senior IT Manager in his absence or during their non-working day.
• Identifying improvement opportunities and work with line management to implement programs that enhance Service Desk operations, customer satisfaction, and overall usage of the firm's technology products and services.
• Monitoring queues, calls, and interactions of the Service Desk, and escalations to ensure that all interactions and escalations meet established criteria.
• Proactively learning and training other staff members on new products and services.
• Ensuring that IT asset inventories are maintained, and records are kept up to date.
• Undertake the production and maintenance of technical documentation and articles for the knowledge base.
• Collaborating and manage third-party support and service vendors to ensure that the applications stay operational.
• Performing technical L1 and L2 support functions via phone, remote connection, and deskside visits, as required.

Skills and Knowledge

• A minimum of three years of experience within legal IT.
• Experience in incident, request, major incident, and problem management.
• Experience working within an ITSM tool, with reporting and monitoring skills.
• Experience with leading small improvement projects/initiatives.
• Solid technical knowledge of Windows 10, Teams, Active Directory / Azure AD, Exchange, Intune and Microsoft Office 365 suite.
• Knowledge of remote working technologies.
• Technical knowledge and support of video conferencing systems.
• Configuration, and diagnostics of a laptop, mobile device or tablet - familiarity with Lenovo and apple ecosystem is advantageous.
• Experience with legal industry applications – iManage, BigHand, Aderant, Intapp, Workshare, InterAction, and Template Management systems.

Personal Qualities

• Demonstrate strong customer service skills with the ability to empathise with customers, and to resolve conflicts.
• Demonstrate the ability to work independently.
• Self-starter and pro-active working practices.
• Excellent written and oral communication skills.
• Effective prioritisation skills with the ability to manage multiple high priority initiatives in a fast paced, highly technical environment.
• Excellent analytical skills.
• Successfully perform the administrative responsibilities of this position.

• Provide excellent customer service by responding promptly to inquiries, resolving issues efficiently, and maintaining a positive attitude.

• Diagnose and resolve technical issues related to hardware, software, and network connectivity. (Level 1 support)

• Incident management in logging, tracking and escalating incidents in ticketing system, ensuring timely resolution and follow-up

• Identify and escalate complex issues that were not able to resolve at level 1, to next level support team when necessary

• Contribute and maintain a knowledge base of frequently asked questions and solutions.

• Vendor coordination for customer onsite support when necessary

• Adhere to data centre routine and security procedures

• Working in a rotating shift schedule to ensure 24x7 coverage

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

ROLES AND RESPONSIBILITIES

• OFFICE WORKING HOUR: 8.30AM – 5:30PM
• CHECKING DEMO & OFFICE EQUIPMENTS
• UPDATING COMPANY WEBSITE
• SCAN & UPDATE OF SERVICE REPORT TO NAS
• SCAN & UPDATE OF INCOMING DO/AWB/INVOICE FROM SUPPLIERS TO NAS
• UPDATE RECORDS OF VERIFICATION
• UPDATE THE INVENTORY IN FINANCIO
• DELIVER GOODS TO CUSTOMERS WHEN REQUIRED
• ONSITE DVD/USB COUNTER RECORD UPDATE & SIGN THE LOG CHECK WITH CUSTOMER ON MONTHLY BASIS
• ONSITE SUPPORT, PREVENTIVE MAINTAINANCE & TROUBLESHOOTING OF AUTOMATIC DICOM DVD/USB BURNER & PACS SYSTEM
• CONTACT CUSTOMER TO RESOLVE PENDING CASE ID ON DAILY BASIS
• PREPARE & REPORT OF TECHNICAL GUIDELINES
• PROVIDE TECHNICAL INFORMATION FOR PRE-BID AND TENDER SPECIFICATIONS
• COMPLETES TIMESHEETS WITHIN THE ALLOCATED TIME FRAME
• ROSTER STANDBY SUPPORT OF AFTER OFFICE WORK WHEN REQUIRED (HAVING OT PAYMENT)

REQUIREMENTS

• BASIC KNOWLEDGE OF MICROSOFT OFFICE & COMPUTER
• BASIC TECHNICAL SKILL OF SELF LEARNING & RESEARCHING
• BASIC SOFT SKILL OF COMMUNICATION WITH PEERS & CUSTOMERS
• PUNCTUAL & COMMITMENT WITH ASSIGNED TASKS
• ABLE TO WORK UNDER PRESSURE & SHORT NOTICE REQUIREMENT

Working location: Chai Chee

Our client, a Michelin restaurant with over 4 outlets locally, is currently on the lookout for an IT Admin Support.

Acting as an individual contributor, the IT admin support will be responsible for the maintenance and troubleshooting of POS systems. Reporting to the Manager, the incumbent will oversee network infrastructure and servers and provide IT support.

Successful candidates can expect to work in a fast-paced work environment with great learning opportunities.

REQUIREMENTS:

• Possess at least a Nitec/Diploma in IT or related field
• At least 1 year of working experience in F&B/Retail industry
• Working experience work POS System Management is a strong advantage
• Meticulous and organized individuals who can meet tight deadlines and work in a fast-paced environment
• Willing to support with operations/administrative duties as needed

Interested applicants kindly use the apply button or send in your application in MS word format to Kelvin.Tan at/onyxrecuit.com.sg(R22111268| EA: 18C9213)

*We regret that due to potential volume of responses, not all applicants be contacted.

Job Description

• Position: Network & Security Engineer
• Well Established Singapore Based IT Service Provider
• Working hours: Monday – Friday
• Salary (commensurate with experience): Up to $8,000
• Working Location: East
• Duration: Permanent
• Industry: IT

Main Responsibilities:

Project implementation, migration, and maintenance support across various products, including:

• Wireless Networks, Switches, and Routers: Implementation of Cisco, HPE/Aruba, or Ruckus switches with multiple VLANs and routing; wireless implementations using Cisco, Aruba, or Ruckus.
• Other Products: Bluecoat Proxy, RSA Server, MS Radius Server, Aruba ClearPass, Aruba AirWave, Nessus, SolarWinds, PRTG.
• Firewalls: Cisco, Checkpoint, Watchguard, FortiGate, Palo Alto, and Juniper, including IPsec/site-to-site VPN, and UTM features such as antispam/antivirus, IPS/IDS, and content filtering.
• Basic Windows Server implementation with AD, DHCP and DNS.
• MS Azure network configuration.
• Provide 24x7 software maintenance support on a rotational standby basis.

Requirements:

• Possess a degree or diploma in Computer Science.
• Minimum 3 years of IT experience, preferably with project implementation and support exposure in systems integrator environment.
• Knowledge of VMWare, or HP/IBM Blade servers/SAN storage would be an added advantage.
• Candidates with less experience will be considered for a junior position.
• Salary will be commensurate with the candidate's experience.

Email to: [email protected]for more information.

***We do not charge our candidates any referral fee nor bind them with any contract. ***

Eugenie Cheah

Consulting Manager

Reg no.: R24122293

EA No: 20C0257

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

About this Job

We are looking for a pro-active and highly driven individual to take on the role of Information Technology (IT) Assistant Manager / Manager APAC (Role). He/she is responsible to plan, oversee, manage the essential IT aspects such as infrastructure, technology-related projects, cybersecurity, IT asset life-cycle management, vendor and contract management within the corporate and regional offices.

The candidate should have strong interpersonal and communication skills, along with a solid understanding of business operations to collaborate effectively with department staff and stakeholders both within and outside the organization.

He/She should demonstrate a strong sense of teamwork and responsibility, coupled with proficient technical knowledge and problem-solving abilities to tackle complex issues in a dynamic environment. Furthermore, the successful candidate should be committed to operational excellence and dedicated to delivering the best possible user experience.

Scope of Work

• Responsible for the operations, backup and maintenance of all IT Infrastructure and operations (Network, System, Application, Cloud Server, Cybersecurity) and ensuring the overall operation department’s strategic objectives and targets are achieved
• Design, implement, and project manage major IT projects including system procurement, development, and upgrades
• Identify opportunities and initiate improvement and updating of hardware, software and systems
• Provide and lead technical consultancy to various project teams to meet project objectives and requirements
• Manage external vendors to ensure technological systems continue to meet project requirements and security architecture are adhered to the industry best practices and guidelines
• Co-ordinate and execute implementation of infrastructure cybersecurity activities such as desktop and server security patches
• Co-ordinate and implement infrastructure standards and server technical requirements such as SOPs and relevant policy documentation with stakeholders
• Manage procurement requests for hardware, software, applications, cloud service and professional services as needed.
• Oversee inventory of IT assets (Including dependencies and attributes) and ensure that the teams in charge of the tools accurately record modifications, withdrawals, and replacement of existing ones. Responsible for managing the entire lifecycle and technical support of IT assets (hardware and software) from procurement to decommissioning
• Manage activities related to license compliance and other IT related audits such as asset sighting to verify IT assets to ensure that they are accounted for while licensing contracts are valid
• Apply a continuous improvement approach and recommendation in enhancing the strategies employed in technology spending

Requirements

• A diploma/degree in Information Systems/Technology, ComputerScience, Systems Engineering, or related discipline
  
• 5 years of relevant working experience in an IT environment with a minimum 2 years in a team leadership role, is preferred
• Experience in supporting server and network environment
• Self-starter with analytical and strong problem-solving skills
• Continually curious mindset to learn more, motivated to provide best experience for all stakeholders and end users
• Certified or working knowledge of Azure, O365, Exchange, VMware, Microsoft Server Administration
• Competent in Cybersecurity and IT service management methodologies with ITIL v4.0 experience as a plus
• Proficient communication skills to articulate technical concepts to non-technical audiences and to negotiate effectively with vendors and partners
• Excellent problem-solving skills in a multi-tasking, fast-paced and complex work environment
• Ability to work as a team and independently with minimum supervision

Roles & Responsibilities:

Candidate applying should have a strong analytical mind, possess excellent communication skills, as well as cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Primary Functions:

· Manages assigned product portfolio and generate sales to achieve revenue, target and budget.

· Maintains professional and technical knowledge of sales product

· Build strategic relationship with product vendors and partners to provide solutions to partners and end users.

· Conduct and assess market and competitive analysis to develop efficient business strategy and generate higher Sales Revenue.

· Develops product concept and provide a unique value based on the requirements of clients.

· Clearly articulate and present the business value of the product to business partners

· Prepare and conduct periodic product updates and enablement for Channel Partners

· Provides Business and Revenue Forecast, including periodic reviews with relevant product vendors on business and sales activities

· Develops marketing strategies or programmes by collaborating with Marketing Team

· Obtains Bill of Material and pricing by working with presales team on product solution.

· Facilitates inventory turnover / management / control by reviewing and adjusting inventory levels

Requirements:

· Degree / Diploma with more than 3-5 years of experience, preferred from Cyber Security/Electronic/IT industries

· Proficient in Microsoft office softwares

· Proven business negotiations and presentations skills

· Possess professional communication skills and relationships management

· Possess high responsibility and strategic thinking

· Implement key time-management skills in high demand settings

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W

Define and implement the needed application monitoring for timely incident detection. Use monitoring as code whenever possible. · Supervise and monitor daily and monthly batch chains, which take place during the Singapore morning and early afternoon time, to ensure that problems are swiftly analyzed and resolved to minimize downtime · Process and issue daily, weekly and monthly reporting on data quality. · Streamline processes to minimize manual intervention. Incidents and Requests management (from business users and other IT teams) · Provide level 2-application support to back office users. · Analyze and manage incidents/requests. · Coordinate incidents affecting several teams. Problem Management and continuous improvement · Identify recurring problems and eliminate them. · Provide requirements to build team for bug fixing and improvements. · Prepare and maintain knowledge base for each of the applications in the scope of the team in coordination with build team and operations team. · Put in place trainings for business users to reduce the number of daily requests from business to IT. · Process improvements. · Coach more junior team members as required. Change improvement · Release testing. · Performance analysis. · Production deployment and validation. · Production releases on weekend (rotating schedule within the team). · Qualifications and Profile · Basic knowledge of Java, PL/SQL & Linux. · Experience on Calypso version 16. · Hands-on experience in Calypso Back office functionalities: o Engines o Events o Filters o Reporting Framework o Scheduled Task o Message / Swift messages o Transfers o Settlement Delivery Instructions o Accounting o Pricers o Workflows o Reconciliation process · Understanding of financial assets (Repos, Bonds, securities) and trade lifecycle. · Experience with regulatory reporting (MMSR). · Willing to do On-call rotation with teammates to cover night and weekend support.

2 shifts of 12 hours, 24x7 operation

Job Resposibilities:

• Field Support. To carry out Corrective Maintenance (CM) as a result of failure of the hardware and software related to a mission critical system. To restore the system to its operational condition. To monitor and maintain the records of the overall system operational availability and reliability, including Mean Time Between Failure (MTBF), Mean Time to Repair (MTTR), system downtime duration and the types of hardware defects as well as all related software versions, patches.
• Field Testing. To carry out software testing on the system whenever there is a new software bug fixes. To ensure the correct configuration of the system is loaded for software / system testing and before the system is used for production.
• Spares Services. To manage the spares provisioning, support and test equipment and other tools that are stored at Authority site. To undertake store keeping functions in respect of receipt, issue and disposal. To carry out serviceability check on the spares and to ensure prompt and appropriate action is taken to rectify any fault on the spares. To monitor the end-of-life and end-of-support status of the spares and installed hardware.
• Preventive Maintenance (PM). To carry out PM on the hardware to retain the system in the specified operational condition in accordance to the planned maintenance schedule. In carrying out the PM, to follow the approved PM checklists to perform calibration, servicing and verification of system configurations. To submit the PM report after each PM.
• Calibration Services. To liaise with vendor to perform calibration services on the test equipment that are used for the preventive maintenance.

KEY KNOWLEDGE AND EXPERIENCE

• 
  
• Able to cope in a highly pressured fast-paced environment
• Prior working experience in any Server / Network / Uninterruptible Power System / Security products such as Firewall, PIM and PAM and Server Virtualization will be good to have
• Customer orientated with high level of service attitude
• Good listening and analytical skills
• Hardworking, outgoing and enthusiastic
• Positive working attitude
• Team player, and also able to work independently and with little supervision
• Able to thrive in a dynamic environment
• Able to understand the system and architecture diagrams
• Able to understand the user operation environment
• Willingness to pick up new technologies
• Perform other job responsibilities as and when assigned
• Minimally 1-2 years of experience in supporting network, security, server and UPS
• Minimally 1-2 years of experience in supporting mission critical systems with a stringent SLA of 99.9%
• Well-versed in IT Service Management (ITSM) standards, processes, guidelines and best practices will be good to have

Education

• Diploma / Bachelor’s Degree in IT/Engineering discipline
• CCNA certified

Best Regards

Navneet Goel

[email protected]

EA License No. : 02C3423 | Reg No. R1982194

As a Presales Solution Architect, you will develop technology strategies by understanding client objectives, mapping requirements, and proposing tailored solutions for IT/OT projects, including integration with systems like CCTV, NVR, ACS, and IDS.

You’ll create and present proposals, conduct proof-of-concepts, and ensure solutions align with customer goals, while assessing cost, benefits, and risks.

You will manage client relationships, address technical inquiries, and support sales efforts.

This role requires 10 years of experience in enterprise architecture, IT infrastructure, and cybersecurity, with strong expertise in project design, planning, and execution.

This is a Permanent Full-time role.

YOUR NEW JOB

• Develop project technology strategy
  - by understanding key client objectives;
  - diagnosing & mapping client requirements;
  - articulating solution risks and barriers;
  - recommending project approaches;
  - preparing time and cost estimates;
  - planning full project life cycle
• Prepare and deliver the business value solutions for customers
  - including proposal writing, presentations, conduct proof-of-concept to showcase technical feasibility
• Propose technical solutions & oversee the selection of technologies, estimate resources required to develop proposed solutions
  - Articulate alternatives in terms of cost, benefit and risk where multiple solutions exist.
  - Highlight the positive impact of solutions & how they achieve client business goals
• Manage customer relationship by communicating architecture standards & frameworks; answering questions; resolving concerns and issues
• Actively participate in the business development lifecycle.
  - Identify opportunities, generate proposals, and support other sales efforts
• Increase organization effectiveness by identifying opportunities to leverage solutions to other engagements
• Track emerging technologies; evaluating applicability to business goals & operational requirements

WHAT IS NEEDED FROM YOU

• 10 years experience in enterprise architecture
  - 5+ years technical expertise in designing, planning, installing, commissioning end-to-end IT/OT projects.
  - Professional experience with n-tier application architecture development
  - Extensive analytical experience in IT software & infrastructure
• Ability to provide solutions to address cybersecurity requirements
  - In-depth knowledge of network and systems security issues
• Consulting skills (interviewing stakeholders, conducting architecture reviews, & consensus-building)
• Experience leading large group meetings/information-gathering sessions with senior-level executives
• Excellent written and oral communication skills
• Strong analytical and conceptual skills, able to function at both detail & conceptual levels
• Degree in Computer Science or Engineering or equivalent work experience

WHAT WILL MAKE YOU STAND OUT

• IT software & infrastructure integration of systems such as CCTV, NVR, Access Control Systems (ACS), Intrusion Detection Systems (IDS), and gate barrier systems.
• Hands-on experience in several of the following products or technologies:
  - .NET Development Platform (Visual Studio, .Net Core Framework), C#, Phython, SQL Databases, Transact-SQL, XML, Soap, Web Services, agile development methodologies
• IT certification in
  - MCSE, CCIE, CISSP, Scrum Master or equivalent

[Order ID: 750034]

Responsibilities

• Team Leadership: Lead, mentor, and manage a team of engineers, ensuring alignment with the company’s goals and objectives.
• Strategic Leadership: Define and drive the business strategy and roadmap for your respective strategic domain.
• Project Execution: Collaborate with project managers to ensure project/product deliverables are on track, providing support where needed.
• Collaboration: Work closely with cross-functional teams, including Presales, Project Management, Quality Assurance, and Maintenance.
• Recruitment & Retention: Participate in hiring process to build a high-performing engineering team and focus on the retention and development of existing team members.
• Performance Management: Conduct regular performance reviews, provide constructive feedback, and create development plans for engineers.

Requirements

• Min 6 years of relevant experience
• Proficiency in software development practices and frameworks.
• Proven ability to lead and motivate a team of engineers, with strong decision-making and problem-solving skills.
• Experience with Agile/Scrum methodologies.
• Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.

Please include the following for us to conduct an effective job matching for you: Earliest availability date/ notice period
Expected & Last drawn salary

To Apply, please kindly email your updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Victoria Loh Jie Li
EA Personnel Reg. No.: R1330197
EA Licence No.: 07C5771

Job Responsibilities

As a member of Technology and Digitalisation Audit Division, the primary responsibilities are:

• Participate in the Bank’s technology audits which include reviewing:Technology infrastructure
  Cybersecurity controls
  Application controls
  IT processes
  
• Ensure audit objectives are fulfilled and test results documented in accordance with the Group Audit Methodology
• Participate in ad-hoc special audits or overseas branches audits when required

Job Requirements

• Bachelor’s degree in Computer Science or Engineering with at least 6 to 8 years of work experience in IT operations, IT security or IT audit.
• Experience in administering, securing or auditing one or more IT infrastructure platforms such as Windows, Unix, databases, firewalls, network devices and cloud computing.
• Good understanding of one or more cybersecurity controls such as vulnerability management, secure application controls, intrusion detection and incident response, and data leakage prevention would be advantageous
• Preference will be given to candidates with hands-on data analytics and scripting skills
• Good writing and interpersonal skills

• Manage VMware and Vcenter environments.
• Configure and manage Meraki switches/access points & Fortigate firewalls
• Maintain Windows servers, work with MS-SQL & IIS servers to support vendor development projects and create queries for reports.
• Maintain Windows workstations and laptops.
• Manage backup/recovery and implement disaster recovery plans.
• Work with HQ to ensure alignment with IT standards, including update of ISO documentation as required.

Requirements:

• Min. 2 years of work experiences in IT infrastructure management.
• Diploma/Degree in Computer Science, Information Technology or related field
• Strong knowledge of VMware, Vcenter SQL and IIS server management skills.
• Proficient with Windows servers and workstations.
• Experience with Meraki and Fortigate products.
• Office 365 installation and configuration.

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Benefits Summary:

• Finance Executive (IT & Security System)
• Permanent role
• Basic up to $ 4,000 + AWS + VB
• Monday to Friday, 8.30am to 5.30pm
• Location: Jurong

Responsibilities:

• Responsible for handling invoicing tasks, ensuring smooth coordination of all billing activities, including addressing billing-related inquiries across different departments.
• Generate daily invoices for new customers and monthly invoices for recurring customers.
• Prepare and send statements of account (SOA) to customers promptly.
• Maintain and update the customer database.
• Assist in the preparation of spreadsheets, reports, and correspondence, and perform reporting activities in accordance with specific deadlines.
• Reconcile daily e-payments and apply them against individual invoices.
• Process credit card and GIRO applications, and communicate with clients and banks regarding failed deductions.
• Handle billing and payment inquiries through hotline, inbound emails, and internal department transfers.
• Assist in coordinating and resolving disputes related to account receivables, both internally and externally.

Additional Information:

• Responsible for handling invoicing tasks, ensuring smooth coordination of all billing activities, including addressing billing-related inquiries across different departments.
• Generate daily invoices for new customers and monthly invoices for recurring customers.
• Prepare and send statements of account (SOA) to customers promptly.
• Maintain and update the customer database.
• Assist in the preparation of spreadsheets, reports, and correspondence, and perform reporting activities in accordance with specific deadlines.
• Reconcile daily e-payments and apply them against individual invoices.
• Process credit card and GIRO applications, and communicate with clients and banks regarding failed deductions.
• Handle billing and payment inquiries through hotline, inbound emails, and internal department transfers.
• Assist in coordinating and resolving disputes related to account receivables, both internally and externally.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TEH CHEE HONG | EA Personnel No.: R24121499

Roles & Responsibilities

Primary Functions:

· Manages assigned product portfolio and generate sales to achieve revenue, target and budget.

· Maintains professional and technical knowledge of sales product

· Build strategic relationship with product vendors and partners to provide solutions to partners and end users.

· Conduct and assess market and competitive analysis to develop efficient business strategy and generate higher Sales Revenue.

· Develops product concept and provide a unique value based on the requirements of clients.

· Clearly articulate and present the business value of the product to business partners

· Prepare and conduct periodic product updates and enablement for Channel Partners

· Provides Business and Revenue Forecast, including periodic reviews with relevant product vendors on business and sales activities

· Develops marketing strategies or programmes by collaborating with Marketing Team

· Obtains Bill of Material and pricing by working with presales team on product solution.

· Facilitates inventory turnover / management / control by reviewing and adjusting inventory levels

Requirements:

· Degree / Diploma with more than 3-5 years of experience, preferred from Cyber Security/Electronic/IT industries

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Senior Project Director / IT Enterprise Director

Job Description & Requirements

Our esteem client is looking for an Senior Project Director / IT Enterprise Director.

The Senior Project Director / IT Enterprise Director must be trained and certified. He/ She must be able to deliver IT Enteprise Projects. The incumbent must be good in managing Project Planning, Design and Implementation. Prior experience in managing stakeholders and experience in providing consultancy.

Responsibilities:

• Strong in handling Multi- Million Dollar Projects.
• Heavily involved in Project Design, Planning and Implementation.
• Ability to handle large complex Projects involving Project Budgeting, Delivery, Scheduling, Implementation and Management.
• Good in Client, Vendor and Stakeholder Management.
• Handle Project Planning, Scheduling, Delivery and Execution
• Involved in Service Delivery Management.

Requirements:

• Demostrated strong IT Enterprise Complex Project Management experience.
• Strong in Vendor and Client Management.
• Experience in Projects Scheduling, Budgeting, Delivery and Management.
• Experience in handling IT Project Management in Surveillance, Audio, Video or CCTV.
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in handling Project Life Cycle.
• Min. 10 years of Complex IT Project Management experience.
• Possess CITPM or PMP certified
• Good Degree in Computer Science/Computer Engineering.
• Knowledgeable in IT Infrastructure, Surveillance, Access Control and Communication System.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : kelvin@starcareerconsulting.com

We regret only shortlisted candidate would be contacted.

Kelvin Lee (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)