About the job

The Intern is expected to support the day-to-day IT operations and ensure that Service Desk is operating in a timely manner and in line with agreed-on service levels.

Your assignment

Provide Business IT support to the store:

• Ensure that IT systems perform with high availability, performance, and security
• Oversee Service Desk Operations and Compliance

Day-to-day IT Operations (Core Responsibilities):

• Assess assigned severity levels on Service Desk and comply with agreed-on service levels
• Investigate and resolve issues posted on the Service Desk
• Support user enquiries on IT issues over the phone/email/remote assistance
• Develop quick Level 1 & 2 resolution processes for common issues
• Communicate with end-users regarding incident status
• Provide IT Support/Installation/Configuration for the company's PC end-users
• Provide troubleshooting on Computer Hardware/Software (including POS) and Network problems
• Arrange with Technicians for repairs/maintenance of Hardware
• Monitor software license compliance through physical checks and tools (Service Desk and SCCM).
• Coordinate on-site work with authorized vendors during rebuild, relocations or repairs.

Your profile

Motivation:

• Passionate about IT solutions and trends in the retail industry
• Strong sense of achievement in driving IT operational support

Knowledge:

• Currently pursuing a Diploma in IT Professional disciplines (Computer / Information Technology)

Capabilities:

• Resolve IT support issues and service requests in a structured and timely manner
• Excellent teamwork and establish good working relationship with users and service providers
• Customer service mind-set, self-starter, process improvement orientation
• A technical, logical thought process with strong communication skills and has a good command of English

Responsibilities

• Work with business users to review business processes and identify areas where business processes can be improved through IT systems
• Act as an interface between business users and the technology team to align understanding of requirements and processes through meetings, discussions, and workshops
• Elicit and document requirements and develop acceptance criteria for system implementation and on-going enhancements
• API mapping, executing daily automation script for defect tracking, liaising between testers and developers
• Prepare test cases and provide UAT and go-live support to the business and technical team
• Provide first level application support to end users and track issues raised till closure for projects and major system enhancements
• Define and own the Process Governance guidelines and framework, including process level hierarchy and process role descriptions in a document to enable and steer Business Process Management
• Work with technology team managers to ensure that Technology Group business processes are documented, kept up to date and stored in the designated central repository
• Any other ad hoc duties as assigned by supervisor

Requirements

• 4 years of relevant working experience in IT - Business Analysis, in both Agile and Waterfall environments.
• Strong understanding of API technologies and the software development lifecycle.
• Adapt well to changes and uncertainties including new projects, job scope, regulatory changes & environment.
• Able to communicate and work well with business users and the technical team and bridge the gap between them.
• Experience in planning & running small projects independently.

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Reporting to Senior Manager, Information Technology & Administration, this position is responsible for planning, implementing, maintaining and supporting all areas of IT infrastructure to ensure stable and secure IT environment for all users.

Responsibilities:

• Administer, manage and maintain network, servers and storage
• Provide technical support in computer hardware, software and associated peripherals and ensure computers are setup and configured with standard software for users in local and regional affiliate offices
• Provide support for IT projects and propose recommendations to improve IT operations with suitable IT solutions and tools
• Ensure proper functioning of all security appliances and adherence to IT security policy control
• Create, review and update IT security policies and procedures
• Carry out periodic and required security updates to all IT systems, computers and equipment
• Perform backup and restoration of data & systems and periodic disaster recovery exercises as well as constant monitoring of system logs to identify and remove security threats
• Propose and develop implementation plans of useful IT technologies for constant infrastructure and security improvements
• Work closely with Japan headquarter and IT vendors on system implementation and IT operations
• Coordinate with IT vendors on faulty hardware repairs, replacement and return merchandise authorisation (RMA)

Requirements:

• Bachelor’s Degree in Computer Engineering or related discipline with at least 5 years of related experience
• Ability to provide technical support for computer systems, equipment, software and hardware
• Specialized in IT Security and systems (Firewall, NAC, Cloud security), Server and Storage Administration (NetApp, Switch), Virtualization Technologies (VMware, Hyper-V) and IT Cloud Admin (Azure, AWS)
• Certification in IT Project Management, Microsoft or Cisco Certifications and Cloud IT Management (Azure, AWS) preferred
• Proficient in Microsoft Office applications
• Team player with strong sense of ownership
• Possess good communication and coordination skills
• Able to perform overtime when required

Job Description

• Industry/ Organization Type: Logistics Service Supplier
• Position Title: IT Support Administrator
• Working Location: Jurong Island (Company Transportation Provided, Islandwide)
• Working Hours: 5 days (Monday to Friday, 8 am – 5.45 pm)
• Salary Package: Up to SGD 3000 + Allowances + Incentive + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Support employees on all officially sanctioned hardware and software for end-user computing.
• Diagnose and resolve issues with hardware and software, providing relevant recommendations.
• Contribute to project-related tasks as needed.
• Adopt a proactive stance in ensuring all personnel at the primary facility receive comprehensive IT support, in collaboration with the IT department to guarantee efficient operational support.
• Coordinate with the Service Desk to hasten the resolution of technical problems, respond to user inquiries, and ensure thorough follow-up.
• Collaborate with the Local IT Project Team to deliver infrastructure services, support new client implementations, and participate in internal projects which include conducting technical investigation, preparing documentation, and overseeing testing and execution processes.

APPLY NOW!!!

• Min. Diploma in Information Technology
• Min. 1 year of technical knowledge of Microsoft Tools
• Preferably IT-Certification in Microsoft Tools
• Customer service experience/Logistics Business Knowledge is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69991 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description:

• Contribute to projects for Antaes Asia clients
• Coordinating activities and processes required for effective day-to-day organization of IT Infrastructure assets and contracts management.
• Resource management, e.g., onboarding/offboarding/contract extension and headcount tracking and reporting including PPM Management and reporting.
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Asset Management

• Develop and maintain frameworks, RACI, and end to end process/engagement model for on-boarding IT Assets in region (reconciling with financial books).
• Assist with the governance of asset inventory including stock take and checks.
• Periodic internal quality assurance assessment across IT Asset portfolio, highlighting any potential gaps, defining remediation plan and ensuring continued adherence to Group IT Asset Management standards.

Contract Management

• Ensure all contracts are registered in SourcingHub and aligned to Marley Asset Inventory.
• Ensure adherence of contracts and sourcing requirements of existing vendor services.
• Escalate appropriately to ensure Department Accountable Ex-Co are informed and necessary remediation implemented.
• Assist with designing process to streamline / and maintain an accurate BAU contracts management schedule.

Business Management / PMO

• Publish report of CTB/RTB consumption from Pyramid and follow-ups
• Maintain resource management plan.
• Assist with producing TCO reporting (on Apptio).
• Work with Procurement and Expense team on follow ups and maintain governance.

Job Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering or equivalent
• Passionate and curious about technology and problem solving attitude
• Fluency in English and confident communicator
• Well-organized, self-motivated, enthusiastic, growth mindset
• Strong focus in establishing long-tern relationships with our clients / internal partners
• Good team spirit, able to work as a team and lead different teams together in order to achieve maximum business value
• Innovative and always performs market watch to bring new concepts or ideas

Our client, a Phillipines Headquartered Conglomerate in the Food & Agribusiness is looking to hire a Regional IT Director.

Reporting to the CFO, the Regional IT Director will provides strategic vision and leadership in the development and implementation of comprehensive information technology programs, initiatives and roadmaps that directly support and accelerate the organization’s strategic business objectives and ensures alignment between IT infrastructure, systems, services, data management, and capabilities with both the organization’s immediate and long-term business requirements.

You will champion innovation, optimizes operational efficiency, and drives digital transformation while fostering a culture of collaboration and continuous improvement within the BITS department and across the organization.

Strategic IT Leadership

• Develops and implements a comprehensive IT strategy aligned with the overall business strategy, focusing on innovation, scalability, and cost-effectiveness.
• Collaborates with other C-level executives to understand business needs and translate them into actionable technology solutions.
• Stays abreast of emerging technologies and industry trends to identify opportunities for competitive advantage.
• Manages the organization’s information technology (IT) requirements and leads the organization to navigate its way through digital transformation.

Infrastructure Management

• Oversees the design, implementation, maintenance, and sustainability of the organization's IT infrastructure, including networks, servers, data centers, cloud environments, and end-user devices.
• Ensures the infrastructure is secure, reliable, scalable, and able to support current and future business needs.
• Facilitates the seamless integration of various IT systems and applications to streamline operations and improve data flow across the organization.
• Identifies and implements opportunities for automation and process optimization to enhance efficiency and reduce costs.
• Leads integrating diverse technologies and adopting new solutions to enhance business capabilities and drive innovations.

Technology Investments

• Evaluates and recommends technology investments aligned with the organization's strategic goals and delivers a measurable return on investment (ROI).
• Manages IT budgets and ensures resources are allocated effectively to achieve optimal outcomes.
• Research the organization’s technology requirements, balancing long-term needs alongside its immediate ones.

IT Operations & Service Delivery Management

• Oversees the IT operations of the organization's IT infrastructure, systems, and applications, ensuring their stability, availability, and performance. This covers the full cycle from developing and implementing IT operations policies, procedures, and best practices to ensure efficient and effective service delivery.
• Establishes service level agreements (SLAs) and key performance indicators (KPIs) to measure and improve the quality and efficiency of IT services.
• Leads the IT team in providing timely and effective support to end-users, resolving technical issues, and ensuring business continuity.
• Manages IT vendors and service providers, ensuring adherence to service level agreements and performance standards.

Data Management

• Leads a range of data-related functions to include data management, data quality, and creating the organization’s data strategy and governance.
• Partners with business heads of the organization to transform data into business value and drive data-related business change.

Innovation and Digital Transformation

• Drives a culture of innovation within the IT team, encouraging experimentation and exploration of new technologies.
• Champions digital transformation initiatives to enhance customer experiences, streamline business processes, and cost reduction.

Team Leadership & Development

• Identify and develop future leaders through mentoring, coaching, and targeted development opportunities, ensuring a robust succession pipeline for critical roles of the department.
• Timely cascades department scorecard/annual goals and ensures performance expectations are established and clearly communicated across the department/team.
• Provides regular feedback, and conducts performance evaluations to ensure individual and team accountability while fostering a culture of continuous improvement.
• Champions the growth and development of team leaders by providing guidance, mentorship, coaching, and opportunities to enhance their leadership capabilities and effectively deliver on functional responsibilities

Qualification & Requirements

• Degree in Information Technology, Computer Science or any related field
• At least 15 year of progressive experience in IT leadership roles, with a proven track record of delivering results in complex, dynamic environments preferably in a manufacturing multinational company
• Experience in transitioning multi-country & multi-site companies from non-existing/archaic IT environments to mature state IT environments.
• Proven record and experience in developing IT policies and procedures, as well as successfully executing programs that meet the objectives of excellence in a dynamic business environment
• Demonstrated success in managing large-scale technology projects, multi-country IT infrastructure, IT budgets, software development and systems architecture including Enterprise Resource Planning (ERP) eg. SAP
• Extensive knowledge of software development methodologies, infrastructure management, and cybersecurity best practices.
• Experience driving digital transformation initiatives, leveraging cloud technologies, and implementing data-driven decision-making.
• Experience in controllership, planning, designing, building and/or running IT operations
• Proven ability to collaborate with diverse stakeholders across all organizational levels, effectively communicating technical concepts to both technical and non-technical audiences, and demonstrating strong team player qualities
• Proficient in vendor management and contract negotiations
• Willing and able to travel up to 50%

Other Information:

• We regret that only shortlisted candidate will be notified.
• Shortlisted candidates will be contacted via email to complete a pre-qualifying Q&A

Reference

HRR-2024-019

Speciality/Job

5166-Digital – Head of Digital Service

Job title

Regional IT Hub Manager

Description of the mission

Naval Group is recruiting, for its Singapore site, within the Digital Transformation and Information Systems department (DTSI).

What are the missions of the DTSI? It ensures the operation of the group's information systems, guarantees control of the management of IS projects and the operation of applications, while committing to an ambitious digital transformation approach!

In this context, we are looking for a Regional IT Hub Manager for Subsidiaries and Offices F/M.

Primary missions:

Management/Governance/Customer Relations:

· Functionally manage all IT Managers in the regional proximity of the Hub and lead the community.

· Ensure customer relations and be the DTSI representative, with all of the group's legal entities (Subsidiaries/JVs/Representative Offices) present in the region, and support the DTSI strategy with the latter.

· In close collaboration with regional IT Managers, ensure and maintain the IT mapping of the Hub as well as satellite sites

· Integrate into the DTSI Governance in force by participating in the various reviews with the central DTSI entities (SSI, DIS, OIES, Outsourcing) and in the various DTSI events (Convention, Seminars, etc.).

· Participate and contribute to new IT deployment projects in the region (On the Hub or elsewhere in the geographical area under responsibility).

· Contributes to maintaining an efficient re-invoicing model between DTSI and the region's subsidiaries (Reinvoicing and Services Agreement).

Secondary missions:

Multi-Subsidiary Hub Infrastructure:

· Ensure the MCO/MCS of the Infrastructure according to predefined RACI.

· Provide L2 support and OSS (On-site Support).

· Maintain the Infrastructure CMDB.

· Maintain the IT Infrastructure Continuity Plan.

· Ensure management of the Hub’s MPLS or internet line.

· Contribute to the treatment of security incidents managed centrally.

· Nomeris Regional SIP:

o Manage the “Nomeris Regional SIP” services hosted in the Hub, in particular the mastering of Nomeris stations and secure telephones.

· Ensure the MCO/MCS of the “External Site” Infrastructure providing Nomeris services.

· Ensure support for all Nomeris users in geographic proximity to the Hub (Expatriates, Missionaries, Small Nomeris Subsidiaries without IT Manager).

Requirements:

Your training:

Masters in Information Technology or its equivalent

Your skills:

· Ability to converse in both English and French to communicate and work with various entities internal stakeholders in a non-English speaking environment.

· Open-mindedness and easy adaptation in multicultural environments.

· Managerial skills.

· Cross-functional team management on remote sites.

· Skill in IT asset management.

· Spirit and sense of user service/support.

· Rigor, sense of organization and anticipation.

· Strength of proposal / Availability.

Technical knowledge:

· ITIL and good knowledge of GLPI and Service NOW.

· Network knowledge (LAN, WAN) particularly on CISCO and Stormshields (FW) equipment.

· Microsoft Windows Active Directory - WSUS/SCCM.

· VPN (Cisco Any Connect, FortiClient) - JIRA.

· Basic knowledge of SAP B1 support.

· Microsoft Windows 10 Master Naval Group environment (Mastering of stations).

· ERCOM smartphones (SAMSUNG smartphone mastering).

· Veam backup management.

· Virtualization (ESXi VMware).

Naval Group Far East Pte Ltd

Naval Group designs, builds, integrates, provides in-service support, dismantles, and deconstructs submarine and surface ships. As an industrial contractor, designer, and overall integrator of whole warships and combat systems, it also offers a full range of services to naval bases and shipyards. We are a prime contractor, designer, and integrator of naval systems, with over 400 years of experience in naval shipbuilding. The wholly-owned subsidiary, Naval Group Far East, based in Singapore and established in 2005 and plays a crucial role in supporting the activity of the Republic of Singapore Navy (RSN).

Application:

Interested applicants, please send in your latest CV to [email protected].

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Manage large scale staffing projects, ensuring SLA is met.
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status
• Any other ad-hoc duties as assigned.

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are looking for IT Warehouse Assistant (Along Woodlands Road)

No experience is required.Training will be provided.

Job Description and Requirement

* Pick , Pack & Check the IT Accessories and device.

* Test & Check the device and IT accessories.

* Provide on-site collect and return of IT devices from school. when require.

* To assist in doing some IT installation work when required in school.

* Help to Maintain the cleanliness and neat of warehouse.

* Able to do assist in delivery to school

* Able to assist administrative support when require.

* Other ad-hoc duties as assigned

* Salary: $2100 to $2600

* Working Hours: 9:00am to 6pm - Monday to Friday

Requirement

* Hardworking , have positive attitute and willing to learn.

* Able to work independtly.

* All candidates are welcome to apply.

Interested please WhatsApps us at 85393279.

Only shortlisted will notify. Thank you.

Responsibilities:

• Manage and maintain CRM and Ecommerce systems, ensuring data accuracy, security, and accessibility.
• Collaborate with sales, marketing, ecommerce, and customer service teams to understand their needs and provide solutions and enhancements to the relevant systems.
• Coordinate with developers and technical support teams to fix bugs and deliver customizations and enhancements to meet business requirements.
• Train and support users on functionalities and best practices.
• Monitor and analyze data to identify trends, opportunities, and areas for improvement.
• Integrate CRM with other business systems and applications.
• Stay updated with the latest CRM and Ecommerce related technologies and trends.
• Ensure compliance with data protection regulations and industry standards.

Qualifications:

• Minimum of 3 years of experience in IT with a focus on CRM and Ecommerce systems.
• Proven experience in managing and optimizing systems in a retail environment.
• Experience in CRM/Ecommerce customization, configuration, and integration.
• Familiarity with sales and marketing processes within the retail industry.
• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• Strong technical knowledge of CRM systems (e.g., Salesforce, Capillary CRM, Microsoft Dynamics, Hubspot, Zoho CRM).
• Strong technical knowledge of Ecommerce systems (e.g., Salesforce, Magento, Shopify)
• Proficiency in database management and data analysis.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Detail-oriented with strong organizational skills.
• Familiarity with retail industry processes and requirements is a plus.

We are helping our client to look for an experienced and proactive Senior IT Support Engineer. Reporting to the IT Support Lead, he/she will be the first point of contact for users regarding any IT issues, ensuring a positive customer experience and maintaining effective 24/7 IT service desk services. The ideal candidate should possess a minimum of 5 years of work experience as a technical support engineer, along with excellent communication and interpersonal skills.

Responsibilities:

· Manage daily operations of the IT service desk, supervising the service desk team, representing the team to other stakeholders, and helping to ensure that the IT service desk is constantly developing and improving.

· Analyse performance of IT service desk activities and documented resolutions, identify problem areas, devise, and deliver solutions to enhance quality of service and to prevent future problems.

· Provide onsite or remote user support for laptops, corporate mobile phones, business applications, and other devices (e.g., multi-Function printer/copier) in the offices.

· Proactively monitor IT infrastructure performance and suggest improvement plan.

· Manage vendors and assist with IT procurement.

· Responsible for asset management and assist with accurate IT inventory tracking.

· Responsible for monitoring tickets in the IT Service Desk system and ensure compliance to SLA.

· Conduct ad-hoc training to end users and junior IT support engineers.

· Able to do 24x7 standby on rotation basis and provide after-business hours support for urgent escalation from Singapore or regional offices.

Requirements:

· Diploma or bachelor’s degree in IT/Computing.

· Minimum 5 years’ experience in IT industry; proven work experience as a technical support engineer and demonstrated progressive experience in the supervision of an IT support team.

· Strong technical skills in Microsoft 365 suite of products, Microsoft Azure Cloud, Networking and Unified communications/collaboration.

· Familiar with IT service desk system such as FreshService, ServiceNOW.

· Microsoft 365 Administrator, MCSA/MCSE, CCNA, ITIL v4 Foundation certification will have an added advantage.

· Hands-on and strong desktop troubleshooting skills with some level of knowledge on supporting server, cloud, SaaS, network, and security devices.

· Proven track record of developing and providing Service Level Agreements and IT service desk deliverables.

· Strong communication skills, including the ability to be influential and persuasive with stakeholders and c-suites.

· Helpful, able to multi-task, work under pressure with can-do attitude.

To apply, please send your CV to [email protected].

We regret that only shortlisted candidates will be notified.

Location: Ang Mo Kio

Job Description:

• Provide on-site Integrated Systems Management Service support
• Manage stakeholders in meetings
• Manage and ensure that the system(s) meet KPI or SLA
• Ensure adequate governance are in place to maintain compliance status and ensure the Systems adhere to applicable standards, policies and guidelines
• Prepare and support audit exercise
• Work with Authority to review policy change
• Prepare and maintain Project Security Management Plan. Conduct security review, constantly track, mitigate and patch security vulnerabilities to eliminate or minimise risk exposure and improve the cyber resiliency of the Systems
• Ensure asset inventory (comprising hardware, software, network equipment, etc.) are maintained and updated regularly
• Investigate and resolve issues pertaining to Systems or infrastructure
• Support the Integrated Logistics Support such as publication management, spare review management and competency management
• Maintain oversight and review the Obsolescence Management plan for all Systems
• Drive digital transformation in areas of Operational efficiency, Governance & Compliance and Cyber Security
• Manage Tech Refresh for Systems

Requirements:

• Degree in IT or a related subject with at least 5 years of working experience in managing IT infrastructure projects
• Experience in customer facing role / Vendor management role
• Experience in the following:

1. Windows Server OS, Linux OS in a virtual environment
2. Virtualisation and Hypervisors including Nutanix VPN, firewall appliance
3. Load balancers, network switches/routers
4. Network Monitoring (e.g. Solarwinds products)
5. Data Protection (e.g. Veritas)
6. Vulnerability Assessment (e.g. Nessus)
7. Identify and Access Management (e.g. CyberArk)

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Profile Summary:

In this role, you drive continuous change and improvement in the IT Division by taking initiative and ensuring plans are setup, monitored and implemented. You will work closely with various stakeholders to manage the IT Division Portfolio in the themes of budgets, resources, IT deliveries and key milestones. This role will focus on the financial oversight and management of the IT Division's budget and includes planning, forecasting, and tracking IT expenditures, as well as ensuring alignment with the organization's financial strategies and objectives. The role requires collaboration with stakeholders to manage budgetary concerns and provide financial insights for IT projects and initiatives. This position reports to the Head of IT Portfolio Management

Job Description:

• Support the overall management of the IT Division's budget, including forecasting and expenditure tracking.
• Implement financial tracking and reporting methodologies to assess budget performance and forecast future financial needs.
• Manage the review and approval process for IT engagements and budget requests, ensuring compliance to organisational policies.
• Respond to inquiries regarding IT budget information and provide timely and accurate reports to stakeholders.
• Support in the management of the IT Division resources and planning.
• Support in the governance of the Software Development Lifecycle (SDLC) procedures, ensuring adherence of the policy, standards and procedures for software and platform development.
• Support the facilitation of the Change Advisory Board (CAB) process and ensure compliance for all change and releases.
• Schedule, organise, collate, and socialise IT Portfolio information among various stakeholders as required.
• Drive or participate in the delivery of IT Division initiatives in meeting required milestones.
• Support internal and external audit or assurance related activities.

Who we are looking for:

Competencies & Personal Traits

• A track record of working in dynamic environments independently with minimal supervision.
• Strong sense of ownership and commitment to deliver responsibilities in a timely manner.
• Excellent verbal, written and interpersonal communication skills.
• Organised and detail orientated, with a willingness to embrace tools to work more efficiently.

Working Experience:

• At least 2 years of working experience with portfolio management and/or managing mid-sized IT projects through Agile and/or Waterfall methodologies.
• At least 3 years of working experience with financial management and budgeting within an IT context.
• Understanding of IT project delivery concepts and their financial implications.
• Experience in the facilitation of governance, budget review, steering and other project / portfolio related meetings.
• Experience in stakeholder management, especially senior management highly desirable.
• Knowledge in JIRA, Confluence, advanced Excel or scripting highly desirable

Education:

• Bachelor degree (Business, Finance, IT or equivalent)
• Finance, Insurance, IT and/or Project management certifications / qualifications highly desirable

Language:

• Good written and spoken English

Job Title: IT Operations Specialist

Job Description:

We are seeking an IT Operations Specialist with a diverse skill set encompassing basic network administration, Linux expertise, data center management, IT helpdesk support, knowledge of business continuity practices, familiarity with trading product setups, and a basic understanding of cybersecurity principles.

Responsibilities:

1. Basic Network Administration:

· Configure, maintain and troubleshoot network devices.

· Ensure network security protocols and procedures are implemented.

· Perform network monitoring and analysis.

2. Linux Hands-On:

· Manage Linux-based systems, including installation, configuration, and maintenance.

· Troubleshoot Linux server and application issues.

· Implement security measures and updates on Linux systems.

3. Data Centre Hands-On:

· Oversee the physical and virtual infrastructure of data center facilities.

· Ensure proper functioning of servers, storage systems, and networking equipment.

· Perform routine maintenance tasks and coordinate with vendors for repairs.

4. IT Helpdesk:

· Provide technical support to end-users, resolving hardware and software issues.

· Respond promptly to support tickets and inquiries, ensuring high levels of customer satisfaction.

· Document troubleshooting steps and solutions for future reference.

5. Business Continuity Knowledge:

· Develop and maintain business continuity plans and procedures.

· Coordinate with stakeholders to ensure effective disaster recovery strategies are in place.

· Conduct regular tests and drills to evaluate the effectiveness of business continuity measures.

6. Basic Trading Product Setup:

· Assist in setting up trading products, including product mapping and trading connectivity.

· Collaborate with trading teams to ensure smooth integration of trading systems.

· Troubleshoot trading-related issues and liaise with vendors as necessary.

7. Cybersecurity Focus:

· Implement cybersecurity measures to protect systems and data from unauthorized access, data breaches, and cyber-attacks.

· Conduct regular security assessments and audits to identify vulnerabilities and risks.

· Develop and enforce security policies, procedures, and best practices.

· Respond to security incidents, conduct forensic investigations, and implement remediation measures.

Qualifications:

· Diploma / Bachelor’s degree in Computer Science, Information Technology, or related field.

· CCNA certification or equivalent experience in network administration.

· Proficiency in Linux system administration, including shell scripting.

· Hands-on experience with data center operations and infrastructure.

· Prior experience in IT helpdesk support roles.

· Knowledge of business continuity planning and disaster recovery principles.

· Familiarity with trading systems and basic trading product setups is a plus.

· Strong understanding of cybersecurity principles and practices.

· Relevant certifications such as CompTIA Security+, ITIL are desirable.

· Strong problem-solving skills and ability to work under pressure.

· Excellent communication and interpersonal skills.

· Able to communicate in English and Chinese due to frequent interactions with China HQ and Chinese-speaking clients

If you find that you align with the requirements of this position and you are interested in the opportunity, please submit your CV to [email protected].

• 2 years of working experience in service desk, helpdesk or any IT support with some networking.
• Diagnose and resolve technical issues related to hardware, software, and network connectivity remotely. (Level 1 support)
• Incident management in logging, tracking and escalating incidents in ticketing system, ensuring timely resolution and follow-up
• Work in data centre routine and follow security procedures
• Good to have Certification in ITIL
• Good to have cloud technologies experience
• Working in a rotating shift schedule to provide 24x7 coverage

Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Business Analyst
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Analyze and synthesize information from business users.
• Identify the true needs of stakeholders beyond their expressed desires.
• Define detailed requirements, diagnose business problems, and clearly state what is needed to resolve these issues.
• Develop a business case outlining the approach to address the problem, the costs involved, and the expected benefits for the organization.
• Ensure alignment between business needs and the capabilities of the solution, continuously verifying that changes meet expected business benefits and that the business case remains relevant.
• Facilitate communication across organizational units.
• Collaborate with the development team and solution architect to design and define the solution.
• Act as a liaison between business users and application developers.

APPLY NOW!!!

• Minimum Diploma in Computer Science, IT or relevant field.
• At least 2 years of experience working in a similar position
• Possess good understanding of networks, databases and other technology
• Able to start work immediately or within short notice

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68917 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

The IT Governance Manager plays a crucial role in establishing and maintaining a robust governance framework within the IT department. This position is instrumental in identifying and closing process and governance gaps, ensuring the alignment of IT practices with organizational goals and regulatory requirements.

KEY RESPONSIBILITIES

Governance Framework Development

• Design and implement IT governance frameworks, policies, and procedures to support the organization's strategic objectives.
• Ensure compliance with industry standards, regulatory requirements, and best practices.

Process Improvement

• Identify gaps in existing IT processes and governance structures and develop action plans to address these deficiencies.
• Lead continuous improvement initiatives to enhance the efficiency and effectiveness of IT governance operations.
• Collaborate with cross-functional teams to streamline processes and ensure consistency across the organization.

Risk Management

• Conduct risk assessments to identify potential threats to IT governance.
• Develop and implement risk mitigation strategies to safeguard the organization's IT assets and data.

Performance Monitoring

• Establish metrics and KPIs to monitor the performance of IT governance and process improvement initiatives.
• Prepare and present regular reports to senior management on the status of governance and process improvement efforts.

Stakeholder Engagement

• Engage with key stakeholders to gather feedback and ensure alignment of IT governance initiatives with business needs.
• Provide training and support to staff on IT governance and process improvement practices.

QUALIFICATIONS / EXPERIENCE

• Bachelor degree in information technology, Computer Science, or a related field.
• Minimum of 5 years of experience in IT governance, risk management, or a related discipline.
• Proven track record of identifying and closing process and governance gaps.
• Strong understanding of IT governance frameworks and industry standards (e.g., COBIT, ITIL, ISO/IEC 27001).
• Excellent analytical and problem-solving skills.
• Strong project management and organizational skills.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Proficiency in using governance, risk, and compliance (GRC) tools and software.

Responsibilities

• Assist in day-to-day helpdesk operations such as attending tickets, and walk-in requests via Zoom, email or any other telecommunication channel.
• Take part in the ad-hoc project and special tasks related to IT Asset Management Validation activity for eg: replacing labeling/stickers at user’s workstations.
• Configure and set up new laptops, setup and ensure all of the new laptop is ready to be provisioned.
• Attend new joiner’s onboarding and also staff’s offboarding.
• Help in maintaining the IT assets in a proper and tidy manner.
• Assist IT Security by helping to update outdated Antivirus at users’ workstations and assist in rectifying the issues reported by regional IT Security.
• Analyze the number of tickets lodged, based on the pattern and suggest analytical support on how to resolve repetitive issues.
• Undertake any other adhoc duties or projects as assigned.

Requirements

• Diploma/Degree in any relevant fields
• Proficient in Microsoft Office

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Overview: This is an exceptional opportunity to join a unique and dynamic Data Team driving transformative change in data analytics and operations.

This role will be to act as an all encompassing IT Data/Business Analyst to support the business as well as its users in harnessing the power of internal and external data for commercial decision-making and operational excellence within the company.

This role is looking for an exceptional candidate to join this exclusive team but coming from a solid Commodities or Financial background to understand quickly Commercial requirements that would benefit the business throughout.

Responsibilities:

• Advanced provision of Support and troubleshooting for users from a technical and functional perspective
• Assist users in setup and utilization of the data platform and maximise understanding of datasets made for decision making.
• Analysing data with tools, such as DataBricks, SQL, Python
• Act as a Data Steward, ensuring data governance and access control.
• Conduct Business Analysis for small changes and projects, collaborating closely with users and IT teams.
• Drive Agile delivery as a Product Owner, from concept through testing and training.

Qualifications:

• Bachelor’s degree in a numerate subject or equivalent.
• 5+ years’ experience as an IT Business Analyst or similar role in finance or commodities trading.
• Proficiency in SQL, Python, Power BI, and Azure Databricks.
• Strong Analytical skills with attention to detail and methodical approach.

Attributes:

• Excellent communication skills with a professional and approachable demeanor.

Benefits:

• Competitive compensation package
• Opportunities for professional development
• Allowances for personal development and lifestyle
• Collaborative and inclusive work culture

(IT Gadgets Department)

Retail Supervisor , Assistant Retail Supervisor , Senior Retail Associate

• Working Period : 5 Day Work Week / Rostered
• Break Period : 2 Hours Break
• Off Day : 2 Days Base on Roster
• Working Timing : 10:30am to 9:45pm
• Working Locations : Multiple locations
• Salary Package : S$ 2,400 - 2,900

Job Responsibilities

• Customer engagement and support
• Optimise sales opportunities
• Monitoring and replenishment of stocks/inventory
• Analyse the sales performance within the department
• Handle the administrative functions of the department

Job Requirement

• Min O Level and above
• Retail experience required

Apply now for Interview arrangement

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Key Responsibilities:

• Identify and develop new business opportunities within the healthcare industry.
• Build and maintain relationships with stakeholders in hospitals, clinics, and other healthcare facilities.
• Present and demonstrate IT solutions tailored for healthcare, including electronic health records (EHR), patient monitoring, and data management tools.
• Meet and exceed sales targets by actively managing the sales pipeline and closing deals.
• Collaborate with technical teams to ensure solutions meet client needs.
• Provide regular sales forecasts and performance reports to the Sales Manager.
• Stay updated on industry trends and competitive offerings to effectively position our products.

Qualifications:

• Bachelor’s degree in IT, Business, Healthcare, or related field (preferred).
• Proven IT sales experience, ideally in healthcare, or an IT technical background with an interest in sales.
• Knowledge of healthcare IT products, such as medical software, data security solutions, and patient management systems.
• Strong communication skills and the ability to translate technical solutions for healthcare professionals.
• Demonstrated success in achieving sales targets and managing client relationships.
• Willingness to travel within the region as needed.

Preferred Skills:

• Familiarity with healthcare regulations, data privacy laws, and industry challenges.
• Proficiency with CRM tools and sales tracking software.
• Quick to adapt to new technology and industry changes.

Benefits:

• Training will be provided
• Competitive base salary with a stable company bonus structure.
• Comprehensive health and wellness benefits.
• Opportunities for career growth and professional development.

For more details, kindly write to [email protected]

EA License No.: 23S2046

KAH License No.: R1652932

• Manage operational and escalation/incidents of core services including connectivity, applications and services host in both cloud and legacy bare-metal environments.
• Perform daily backups, user accounts/permissions, maintenance and troubleshoot connectivity issues.
• Support internal support groups and vendors to effectively troubleshoot all customer impacting issues.
• Implement HIPAA security and confidentiality measures to insure compliance prior to original requirement date.
• Re-Design and upgrade MPLS network to increase site to site communications and efficiency accessing corporate data.
• Collaborate with external vendor to design MPLS environment and supervise internal efforts including go live day.
• Preserve assets by implementing inventory control systems, disaster recovery options, back-up/restoration procedures and other internal security and control structures.
• Develop and implement product stress testing procedures and requirements for network base software to determine hardware requirements and concurrent usage limitations.
• Initiate and provide security administration and audits of HIPAA security, privacy and transactions and recommend and implement new protocol standards.
• Monitor UAT at all levels.
• Develop centralized backup solution incorporating off-site disaster recovery solution.

Responsibilities:

• Handle system administration, network support, implementation, troubleshooting in Windows / Linux / Unix.
• Hands on experience in managing LAN / WAN / Routers / Switches / DNS / VPN and Firewall is prefer.
• To provide support on maintenance projects.

Requirements:

• Diploma in Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent.
• With at least 1-2 years of Server/Network experiences
• A team player with good communication and interpersonal skills
• Able to work on scheduled standby on rotating weeks

To apply, please visit www.gmprecruit.com and search for Job Reference: 24825

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

We are looking for a highly skilled IT Project Coordinator Cum Application Support Specialist to drive the implementation, support, and optimization of a significant and impactful project

• Join a dynamic team dedicated to supporting critical systems.
• Play a key role in streamlining operations and improving efficiency.
• Competitive salary package.

Responsibilities:

• Serve as the project coordinator for the integration and interfacing aspects of the new project, with a focus on ERP systems.
• Work closely with both internal and external stakeholders to ensure technical specifications are fulfilled and integrated solutions are executed efficiently.
• Provide project administrative support, manage vendors, and collaborate closely with peers and internal stakeholders to meet project requirements and deliverables.
• Integrate or migrate functionalities from legacy systems into the new ERP system.
• Provide timely project updates, Resolve operational issues, conduct regular maintenance and risk management, and escalate matters to maintain the stability and reliability of these applications.
• Assist the project owner in other project-related administrative tasks, such as documentation, and invoice verifications.

Job Requirements:

• Singaporean only.
• Bachelor’s degree in computer science, or related fields.
• Minimum of 2 years of relevant experience in IT project coordination, system/application support, and development.
• Working experience in system integration and migration is highly beneficial.
• Prior experience in .Net framework and Oracle database will be an added advantage.
• Familiarity with SAP, OutSystems, ServiceNow or similar rapid application / low-code development platforms is highly beneficial.

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• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781