A global freight forwarding MNC is looking for Customer Service Excellence Manager in Singapore. The incumbent will be responsible for building customer retention and achieving operational KPI for the company.

Responsibilities:

• Foster relationship with customers and obtain regular feedback on performance level and make recommendations for service improvement and customer retention
• Lead, train and manage Customer Service Team
• Identify root cause and resolve problems effectively to minimize the impact on customer satisfaction
• Conduct regular meetings with teams to disseminate company updates and strategize on improvement plans on customer experience
• Attend operational reviews with customer and handle all customers' dispute and service failure through corrective and preventive measures
• Attend introductory and business implementation meetings with customers
• Lead and support continuous improvement efforts and programs to increase effectiveness and efficiency at optimal cost.
• Recruit and manage staff costs and productivity across the department

Requirements:

• Bachelor's degree in Business Administration, Economics, Logistics / Freight forwarding apprenticeship or other related disciplines
• 10+ years of industry experience in freight forwarding or carriers' industry
• 5+ years in people management and leadership - including training & development, coaching, conflict management, recruitment, performance management
• Experienced in customer facing and customer service excellence function
• Strong business and financial acumen
• Familiar with CargoWise 1 and/or SAP software platform

Interested applicants, please apply with your latest CV. Only shortlisted candidates will be contacted.

Description

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as a Business Management Manager .

Principal Responsibilities

The role will be expected to work across the management matrix, including global, regional and country-level stakeholders, to support Singapore Operations, one of the major regions of HSBC Group.

• Providing stewardship and guidance on business activities from an operational perspective
• Facilitating the effective management of operational activities in alignment with the Global Operations Target Operating Model, through: i) ensuring alignment between entity and functional plans, and ii) enabling robust service performance management across Operations in Singapore
• Active management and control of financial and headcount plans, forecasts, and actuals, working across Global Operations COO teams and Business Service Heads
• Supporting the Regional Business Manager, ASP in relevant governance, business engagement and management forums to ensure close partnership with businesses, support functions and Operations teams at a global, regional and country-level
• Facilitating the maintenance of the Global Operations organizational design within Singapore
• Coordination of initiatives to support the People Strategy to enhance staff engagement and internal communication
• Managing strategic relationships with business partners and functional heads to support the Global Operations strategy and ensure a partnership approach for quick resolution of escalated issues
• Being a positive role model, exemplifying the HSBC values in conduct and behaviour
• Ensuring adequate operational control and risk management by actively overseeing the implementation of relevant policies, procedures and regulatory requirements
• Supporting relevant change management and strategy implementation for the Global Operations COO Office

Qualifications

• Strong knowledge and experience in Operations or Business Management domain
• Aptitude for analysing complex issues to identify and assess the long-term, strategic implications for the Bank and its customers, translating these into tangible goals and actions
• Excellent stakeholder relationship management and influencing skills, with an ability for authentically engaging a diverse group of stakeholders to deliver at pace
• Comfort with ambiguity and ability to navigate through and deliver in changing strategic and commercial contexts
• Honed analytical skills, with a strong emphasis on complex analyses of financial and management information and broad comfort in Microsoft Excel managing data and financials
• Strong verbal and written communication skills, with the ability to communicate complex issues concisely
• High degree of drive and motivation to ensure delivery of objectives in a timely, efficient and effective manner
• Attention to detail combined with strong delivery focus and ability to meet aggressive timeframes with quality results
• Strong understanding of risk management by incorporating risk considerations in all activities
• Adaptability, flexibility, and a self-initiated approach to change and developing market demands and opportunities

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change. PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution

About the Role

• Involvement in business process improvement and ERP enablement initiatives
• Conduct business needs analysis and identify key business challenges choices based on knowledge of Ariba capabilities and constraints
• Identify improvement opportunities to achieve clients’ desired business outcomes and engage clients in workshops and interviews to analyses process and reporting requirements
• Advise clients on industry/cross-industry leading practices and on SAP recommended processes and functions
• Design target state SAP solutions for clients and influence clients’ thinking in adopting leading/standard practices while developing target state
• Analyse application landscape to design interfaces to SAP solution
• Perform SAP configuration and tests and develop specifications for development of forms/reports/ interfaces
• Define ‘To-Be’ stage of processes, procedures, organisations, capabilities, solution application requirement and performance measurements
• Develop deployment/enablement strategy, roadmap and plan to achieve ‘To-Be’ stage effectively
• Demonstrated experience in effectively managing a team and mentoring juniors
• Strong project management experience
• Manage/conduct deployment activities and measure achievement of desired outcomes
• Support team with gaining access to tenders, build proposals, win work and deliver projects
• Effective stakeholder management skills

About You

• A recognised degree qualification
• Minimum of 8 - 10 years and above of relevant experience, preferably in a professional services firm
• Strong understanding of how business processes work and integrate in an ERP environment
• Prior experience in area of Ariba Sourcing, SIPM and Contracts space with minimum one implementation, where upstream and downstream Ariba solutions were involved/in scope
• Involvement in full life cycle of SAP Ariba Sourcing, SIPM and Contracts implementations
• Ability to design and drive changes for business process reengineering and organisational change
• Good understanding of SAP ERP functionalities in Supply Chain Management (Procurement/Sales/Manufacturing)
• Business experience in large organization in procurement and sourcing, vendor and contracts management
• Must have knowledge of Ariba Contracts, Ariba SIPM and Ariba P2P
• Must have Ariba configuration, enhancement and customization experience
• Must have experience with integrating Ariba solutions with SAP and non-SAP applications
• Demonstrated success in multicultural work environment
• Sound understanding of business process, industry nuances and leading practices in area of focus
• Ability to facilitate effective workshops to lead target state design
• Broad understanding of SAP design and appreciation of Digital Enterprise and Emerging Technologies
• Strong written and verbal skills
• Strong analytical and problem solving skills
• Strong client service mindset with good project management skills
• Flexibility to travel in the region when required

The Manager manages a portfolio of engagements to deliver high quality audit services. You will provide leadership on audit engagements which includes engagement planning, execution and finalisation of an audit engagement. You will be fully accountable for the audit engagement and ensures that the engagement process against budget and timeline is closely monitored. You will develop and maintain long-term client relationships.

You will review and provide key technical expertise to ensure the quality of audit work performed is in compliance with professional standards and requirements. You will also undertake a role in professional development activities such as training, staff recruitment and performance management.

Responsibilities

• Provide support and advice to the to audit engagement team in assessing working papers relating to the appropriateness of carrying amounts of assets/liabilities that are measured using fair value and/or recoverable values with reference to the financial reporting standards Posing questions on the valuation strategy, primary inputs and assumptions used by the management.
• Able to perform or to be trained to execute the above, in relation to the applicable/relevant valuation-related standards and market practices/guidelines, concerning the appropriateness of the fair worth or recoverable value(s) of businesses, intellectual property, financial instruments, etc.
• Guide and assist the audit engagement team in their course of work to clearly articulate the rationales for the valuation conclusions as and when necessary.
• To carry out training and workshops to provide updates or upskill the auditors in relevant and related knowledge to improve their review of working papers.
• Other ad-hoc projects that may require your involvement

Requirements

• Degree in Accountancy, preferably with a recognised professional qualification
• Minimum 5 years of relevant work experience, preferably from an international accounting firm
• Excellent communication skills to work effectively and efficiently across all levels
• Good understanding of corporate governance, regulatory compliance, audit standards and accounting principles
• Possess positive “can do” attitude to challenges and the agility to multitask effectively across competing priorities.

Bud Communications:

Senior/Account Manager

Our Company

We are a refreshingly effective PR and communications agency that solves complex communications problems by crafting stories and strategies that build trust, earn fandom and provoke action. Our integrated communications services are purpose-built for ambitiously disruptive organisations that positively change the world through groundbreaking ideas, technology or both.

Our Values

Hustle - We work smart to create exponential outcomes and embrace challenges like a zen warrior.

Play, Learn, Build - We’re fascinated by the world around us, and enjoy channeling our curiosity to create new ways of doing things.

Always Be Growing - We strive to be better every day.

Authenticity - We’re thoroughly good people to work with and manifest our diverse spirit through compassion and candidness.

The Role

We are looking for an ambitious and experienced Senior/Account Manager who desires to help dynamic technology clients make their mark on the world, and, in doing so, help build Bud into the leading comms agency for challenger tech brands.

We love what we do at Bud, so we’re looking for someone who genuinely loves their craft and has a passion for technology brands. In return, you'll join an agency committed to challenger thinking, a tight-knit collaborative and fun culture and a vision to become the world's leading agency for challenger tech brands.

We're looking for someone with:

• A keen interest and passion for disruptive brands
• Experience in leading client accounts, client meetings and ensuring accounts are on track, organised and delivering value for our clients
• Excellent written and verbal communication skills and ability to craft engaging written content and present their ideas clearly and confidently.
• Ability to foster brilliant relationships with media, clients and co-workers.
• Experience leading and managing teams, working with junior members to help develop their capabilities.
• A business mindset with the ability to grow client partnerships through building valuable, trust-based relationships.
• Our values

Responsibilities and Skills:

• Strategic input: you will feed into client strategies and will need a strong ability to draw on insights, data and broader research.
• Team management: you will manage a team to deliver excellent client results, including effective utilisation, profitability and scope.
• Senior client management: Whilst the senior leadership team will support you, you will be responsible for managing senior client interactions on a day-to-day basis, so you need to be someone senior clients can depend on and look to for guidance.
• Supporting the training and management of junior team members.
• Driving business growth through scaling existing client accounts and helping to identify and pitch for new business.
• Copywriting skills: You need to be hot on spelling & grammar as well as have a creative flair for producing engaging and intelligent copy.
• Presentation skills: From communicating ideas to your team to presenting stories to journalists, you need to organise information in a concise and engaging way to capture their attention.
• Effective organisation and project management skills: You will play a critical role in ensuring we stay on track with project timelines and deliverables.
• Media Expertise: You can spot a news story, craft a media angle and run the press office with panaché.
• Strong interpersonal skills: Whether it’s over the phone, by email or in person, at Bud we’re all about people, so you need to be approachable, friendly and empathetic and be able to relate to people on different levels within the agency, with clients, partners and with the media.
• Brilliant time management will often be working to tight media deadlines and meeting your team's and clients' demands and pressures, so you need to work quickly and efficiently without compromising on quality.

More about Bud

• Join a supportive and collaborative work environment in an agency that – Just this year, we won PRCA’s Workplace Champion award and were nominated three times in PR Week’s Best Place to Work awards.
• We have a progressive range of benefits, including birthdays off, annual office closure, WFH desk fund, Continuous Learning Programme, mental health support, monthly early finishes, Snack Fridays, and many more.
• We’re big on tech, and we use the latest tools, platforms, and apps to make our workplace as efficient, effective, and enjoyable as possible.
• Enjoying what we do is as important as our commitment to excellence. We’re a people-driven business with an uncompromising focus on building a curious, driven, collaborative team.
• Inspiration comes from every direction. We’ve got a flat hierarchy where the best ideas win, no matter where they come from.

Tookitaki is reshaping the landscape of financial crime detection and prevention for both banks and fintechs. What sets Tookitaki apart as a trailblazer in this domain is our commitment to enhancing risk coverage. We achieve this by democratizing AML (Anti-Money Laundering) insights through a privacy-protected federated learning framework, fueled by a collaborative ecosystem of AML experts.

Our unique approach to AML is driving robust growth, and we proudly collaborate with top-tier FinTech companies and banks. This collaboration underscores the credibility and effectiveness of our product. Additionally, the support from leading global investors further solidifies our position, attesting to both stability and continuous growth. Our achievements are acknowledged by esteemed organizations like the World Economic Forum, which recognized us as a Technology Pioneer.

Currently, we maintain a global presence with offices in Singapore, India, Taiwan, the UK, and the US. Our dynamic team, comprising 120+ professionals and counting, is at the heart of our success. Explore the essence of our innovation and vibrant culture here

Job Title: Project Manager
Reporting to: VP, Forward Engineering

Location: Singapore

Employment Type: Contract

Responsibilities:

• Develop and implement comprehensive project plans, encompassing scope definition, timelines, resource allocation, and budgeting.
• Coordinate cross-functional teams, including delivery teams composed of data scientists, Implementation Engineers, AML Experts, as well as Product, Engineering, and Research teams.
• Monitor project progress, proactively identify potential risks and issues, and devise mitigation strategies to ensure successful delivery within agreed timelines and budgets.
• Regularly update senior management and stakeholders on project status, risks, andachievements.
• Cultivate and nurture strong relationships with both internal and external stakeholdersto foster effective collaboration and project success.
• Obtain acceptance and approval of project deliverables or revisions from the projectsponsor and external stakeholders.

Requirements:

• Bachelor's degree in Engineering or equivalent professional experience. A relevant postgraduate degree or professional certification (e.g., PMP, Prince2) is advantageous.
• Proven track record as a Project/Program Manager, particularly within the compliance domain of the banking or financial services sector.
• Demonstrated success in overseeing and delivering complex compliance projects, with a solid grasp of change management methodologies.
• Exceptional leadership, communication, and stakeholder management abilities.
• Proficient in thriving within a fast-paced, deadline-oriented environment.
• Strong aptitude for analysis and problem-solving.
• Proficiency in project management tools and software, such as JIRA, Smartsheet, MPP,and Confluence.
• Essential knowledge of the banking or financial institution domain. Experience inRegulatory and Compliance Technology projects (e.g., Actimize, Mantas, Detica, FICO)is advantageous.
• Understanding of the technical aspects of project implementation and systemintegration is necessary. Experience in executing machine learning/Big Data projects is preferred.
• CAMS certification is an additional asset.

We are seeking for a young dynamic professional covering general scope of administration and finance duties.

Roles and Responsibilities

1) This fresh candidate ( trainee ) will support in portfolio and fund management.

2) Liasing with banks and government agencies for visa / PR application / employment passes and GTP preparation

3) Maintaining good PR and communication with target audience

4) Incumbent must possess accounting knowledge ( receivables / payables / Bank reconciliation ).

5) May need to provide general administration support to the management.

6) Liaise and coordinate with internal stakeholders including Business Units in Asia.

7) Generate reports on business prospects and market trends.

8) Support sales activities by handling inquiries and generating quotes.

9) Develop a deep understanding of clients' businesses, industries, and market dynamics to provide tailored financial solutions for Business Development in APAC regions to overall team and business strategy in the region

Key Requirements

1) Fresh young candidate with a Bachelor degree in Business Administration / Banking & Finance or equivalent

2) Have knowledge of full sets of accounts, prepare management accounts ( P&L, BS, General Ledger, Trial Balance etc.) is preferred.

3) Proficiency in MS Office, Excel and Powerpoint etc

4) Able to work independently and to a team with flexible attitude towards work.

5) Ability to interact with people from different cultural backgrounds. Good communication and interpersonal skills. Bilingual in English ( verbal / written ) & Chinese Language. Able to speak Mandarin is an advantage.

6) Able to travel overseas when required.

Salary / Benefits:

• Salary $3000 onwards
• Medical & Dental benefits upon confirmation
• Office hours work week ( 5 days )
• 14 days Annual leave
• Training & Development

Job Description:

• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Responsible for measuring quantities and taking off
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• All other contracts management related job

Job Requirements:

• Degree / Diploma in Building or its equivalent
• Min 5 years and above experience as deputy contracts manager in main-con companies
• Proven ability in contract negotiation, contract administration & variation orders
• Able to work independently, be meticulous, analytical with excellent problem-solving skills, proactive, a good team player & able to meet tight deadlines

• In charge of broiler station – meat preparations ( doneness )
• Able to perform basic ordering, maintain inventories, invoices
• Able to manage basic staff scheduling & attendance
• Familiar with kitchen recon, line checks, par sheet, temp charts, and wastage sheets
• In charge of all machinery and kitchen equipments
• Must maintain a high level of cleanliness and hygiene
• Must able to follow sanitation practices & follow recipes specifications
• Must be able to read and converse in English
• Experience in western style kitchen (broiler, sides, pantry) is an advantage

At least has 10-12 years restaurant experience in western full-service restaurant kitchen is required.

Responsibilities:

• Act in command in the absence of Front Office Manager, supervise sections in Front Office, such as front desk, operator and concierge services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that relevant persons and Departments are informed of the VIPs.
• Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
• Be alert and report any faults, defects and unusual activity of the property to relevant departments
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
• Responsible for training of all front desk staff including planning, organising and conducting OJT.
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.
• Directly responsible for the evacuation of staff and guests during a fire or any security threat in co-ordination with the security department.
• Follows up in credit limit report, ensure all guests balance checked daily.
• Counsel, coach and mentor individual associates as required to drive initiative, performance and consistency.
• Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
• Carries out any other reasonable duties and responsibilities as assigned by superior.

Requirement:

• Minimum 5 years' experience in Front Office supervisory role, thoroughly familiar with front office reception functions
• Prior experience in a 5 star hotel will be of an advantage
• Proficient with Opera system
• Customer service centric with high level of flexibility & adapability
• Able to work under pressure & fast paced environment
• A strong team leader & team player

Responsibilities:

• Act in command in the absence of Front Office Manager, supervise sections in Front Office, such as front desk, operator and concierge services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Responsible for night audit procedure and reports as well as update of DM logs.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
• Be alert and report any faults, defects and unusual activity of the property to relevant departments
• Maintain cash float amount in accordance with expected occupancy.
• Responsible for training of all front desk staff including planning, organising and conducting OJT.
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.
• Directly responsible for the evacuation of staff and guests during a fire or any security threat in co-ordination with the security department.
• Follows up in credit limit report, ensure all guests balance checked daily.
• Counsel, coach and mentor individual associates as required to drive initiative, performance and consistency.
• Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
• Carries out any other reasonable duties and responsibilities as assigned by superior.

Requirement:

• Minimum 5 years' experience in Front Office supervisory role, thoroughly familiar with front office reception functions
• Prior experience in a 5 star hotel will be of an advantage
• Proficient with Opera system
• Customer service centric with high level of flexibility & adapability
• Able to work under pressure & fast paced environment
• A strong team leader & team player

Job Description

• Prospect for new-to-bank corporate clients and onboard new clients to the bank
• Manage banking relationship with customers
• Prepare credit proposals in relation to credit facilities, including financial analysis, structuring of facilities terms and conditions and advocating the credit case
• Review and monitor credit facilities granted to client so as to keep bank updated on credit and risk conditions faced by clients
• Manage internal bank processes that are required of portfolio and department
• Support colleagues within department and bank in order to achieve department's and bank's objectives

Job Requirements

• At least 5 years' experience in a corporate or commercial banking, or trade finance role
• Preferably with experience in a marketing role
• Good understanding of accounting and corporate matters
• Self-starter with strong motivation to learn and develop
• Aptitude to work independently and under tight timelines
• Strong problem-solving and people skills

Company Description

Genesiv is like Discord for Businesses (https://genesiv.com & https://rockqet.com). It currently powers the communities of the largest brokerage firms in the world, providing our clients with the ability to run fully branded gamified communities and even sync their community's behaviour data and insights with their CRM. Some of the leading brokers that are currently powered by Rockqet include Axi, Tickmill, Vantage Markets, Blueberry Markets, IronFX, IQ Option and more.

Role Description

We're looking for a Junior Project Manager to coordinate projects across multiple clients and internal teams (eg. developers, marketing, UIUX) to ensure smooth deliveries of joint projects. The ideal candidate should have a strong understanding of how communication & community platforms such as Discord and Slack works, have excellent coordination and planning skills, embraces AI and is able to critically problem solve using the latest (and even untested) programs.

Qualifications

• Singaporean / PR only
• Fresh Graduates with a strong interest in Project Management welcomed
• Strong understanding of community and communication platforms (eg. Discord, slack, telegram)
• Tech savvy and embraces AI & automation
• Strong initiative and problem solving skills
• Excellent communication skills (required to communicate frequently with C-suite, directors, developers, marketing and product)
• Excellent organizational and time-management skills
• Ability to manage multiple projects simultaneously
• PMP Certification is a plus
• Experience in the financial or brokerages industry is a plus

Role Summary/Purpose

In this role this person will lead Healthcare Digital projects in ASEAN region. This person owns the project management and implementation processes for Healthcare Digital solutions, leading a group of team members including System Integration Specialists, Application Specialists, Field Engineers, and Solution Architects.

Essential Responsibilities

You will be responsible for driving customer satisfaction and process productivity during the installation process including:

• Acting as the primary liaison with the customer team.
• Ensure projects are implemented based on the approved Healthcare Digital Implementation Methodology to ensure the project is completed on time, under budget and with quality, and to maximize customer satisfaction.
• Documentation of the project deliverables defined by the Standard Implementation Methodology to meet the project quality.
• Work with Sales to initiate projects through review of orders and formal handovers from the commercial teams, conduct internal and external kick off meetings, and other activities to set goals and objectives of the projects.
• Developing project plans and completing other project planning activities for assigned projects based on the project contracts and Statement of Work documents to properly manage schedules, costs, qualities, human resources, communications, risks, and any other key areas of projects.
• Identification, escalation and resolution of issues throughout the project deployment cycle.
• Work & manage the indirect (channel execution) projects in ASEAN region.
• Execution of project plan through internal and external progress meetings, managing customer expectations and ensuring overall customer satisfaction.
• Be accountable and responsible for milestone progresses, including ensuring completion of all milestone reviews with the PMO are done in a timely manner.
• Closing off the projects by completing all project deliverables and through documented handing over to the support team.
• Conduct post implementation reviews and deployment of lessons learnt
• Engage in knowledge sharing sessions with peers across the region through Project Management Workshops

Quality Specific Goals

• Aware of and comply with the Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
• Complete all planned Quality and Compliance training within the defined deadlines.
• Identify and report any quality or compliance concerns and take immediate corrective action as required.

Qualifications/Requirements

• Bachelor’s degree 5+ years of Project Management experience in healthcare IT industry. (Mainly on Radiology /Cardiology IT world)
• Willingness to travel up to 50%.
• Experience in managing revenue generating projects, cost-budgeting of projects
• Proven leadership in negotiation and effective decision-making capabilities.
• Ability to work independently and prioritize multiple priorities to meet scheduled completion dates and customer expectations.
• Proven cross-group collaboration skills with an ability to work and communicate with diverse work partners.
• Proven cross-influence skills with an ability to work and influence both internal and external team members to achieve mutual goals.

Desired Characteristics

• Project Management Professional (PMP) certification
• Experience in implementing RIS & PACS is highly mandatory.
• 4+ years’ experience deploying large-scale Healthcare IT projects where deadlines where met on or ahead of schedule.
• Knowledge on how to negotiate on Change Management with the customer and setting customer expectations
• Ability to provide constructive feedback to installation teams and contractors
• Knowledge/experience with the Healthcare Digital products and/or Healthcare Information Systems
• Proficient in Project Management Software such as MS Project
• Six Sigma certification and/or experience in Lean methodology
• Good understanding of IT Lifecycles (SDLC and ITIL)

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

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Industry : Retail

Working Hours & Time : 9:30 am - 630 pm ; Mon - Fri

Collaborate with merchandising departments to manage all aspects of online store including business planning , content strategy and development , promotional campaignsand other online marketing , website design , customer service , web analytics and web technologies

Day to day operational performance

• Lead overall strategy development and planning for online store's promotional calendar to maximise sales & opportunities
• Work closely with merchandising departments for online merchandising , promotions and fulfilment
• Monitor customer feedback and resolve any online shopping issues promptly
• Collaborate with merchandising and logistics team to ensure efficient order fulfilment
• Manage & approve product listings from merchandising departments
• Identify business opportunities in the e-commerce space , acquire and onboard trending brands
• Optimize operations for online store, decreasing logistical costs and improve efficiency
• Manage a team of 3 e-commerce executives , providing guidance and support
• Foster a collaborative and innovative work environment

Technical proficiency

• Search engine optimization

1. Optimizing copies on landing pages and product descriptions
2. Perform ongoing keyword research including discovery and expansion of keyboard opportunities
3. Researching and implementing content recommendations such as blog articles
4. Develop and implement link building strategy

• Website UI /UX optimization

1. Oversee maintenance and optimization of e-commerce website , ensuring a user friendly experience
2. Implement improvements to website design , site navigation , content development , checkout funnel

• Google Analytics

1. Utilize web analytics to track key performance metrics , identify lacking areas and makke improvements , resulting in increased sales conversions
2. Make data - driven decisions to improve online sales and user experience .eg.optimization of customers checkout funnel

• Google Search Console
• E-commerce CMS
• HTML (BAsic)
• Familiarity with JIRA and Figma

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

• The incumbent is required to connect frequently with hotel operators, airline operators and other travel service providers.
• Negotiate contracted rates with the operators, including exclusive arrangements and service agreements.
• Continuously review and expand the inventory with various avenue to ensure product supply stability.
• Work closely with operators in terms of creating new listings and product for exclusivity.
• Work closely with accounts and operations for each new listing and to review the workflow process for selected operators’ booking.
• Ensure related budgeting, operation instructions, sales kit, platform are all updated according to latest pricelist as approved by management.
• Attend travel trade shows and industry related functions as necessary to continually research & develop products and relationships.
• Work with the Sales team to provide product briefing and relevant product sales instructions. Educate sales team on term basis to better manage margins.
• Work with marketing in ensuring availability of inventory and platform listings are up to date.

Requirements:

• At least 2-5 years in travel line, handling product listing and sourcing.
• Familiar with travel agency’s PD/OP workflow process preferred.
• Proficient in speaking and typing English and Chinese.
• Ability to work under pressure in a fast-paced environment.
• Incumbent with prior experience is preferred.

Only shortlisted applicants will be notified.

EA Licence No. 14C7000

EA Personnel Registration No: R1332053

Our client is actively searching for a Strategic Project Manager to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The Strategic Project Manager will play a pivotal role in overseeing and executing strategic programs, projects, and initiatives within our client Platform. This role will operate under PMO structure, ensuring the successful planning, execution, and delivery of projects while aligning with organizational goals and objectives.

The responsibilities of this role are:

• Manage and lead strategic programs, projects, or initiatives from initiation to completion within the domain of PMO Guideline.
• Develop comprehensive project plans, outlining scope, objectives, deliverables, timelines, resource allocation, and budgets.
• Collaborate with cross-functional teams to define project requirements, goals, and milestones, ensuring alignment with company strategy and objectives.
• Utilize project management best practices and methodologies to drive successful project execution, monitoring progress, and mitigating risks.
• Establish and maintain strong relationships with stakeholders, communicating project status, changes, and achievements effectively.
• Identify and resolve project issues, conflicts, and dependencies, proactively addressing challenges to maintain project momentum.
• Conduct thorough project evaluations and post-implementation reviews to assess project performance, identifying opportunities for improvement.
• Champion continuous improvement initiatives within the PMO, contributing to the enhancement of project management methodologies and processes.

The ideal candidate will need to have the following qualities and experience:

• Bachelor’s degree in engineering or related field. Relevant project management certifications (e.g., PMP, PRINCE2) is a must.
• At least 4 years of diverse experience including minimum 2 years of demonstrated experience in project management within the industrial engineering sector, overseeing complex projects or programs.
• Proficiency in project management tools and software (e.g., MS Project) and familiarity with project management methodologies (e.g., Agile, Waterfall, Hybrid).
• Strong ability to demonstrate strategic thinking and leadership skills with the ability to motivate and guide cross-functional teams towards project goals.
• Exceptional communication, negotiation, and stakeholder management abilities.
• Experience and cultural understanding from having worked in or with multiple countries across the world.
• Analytical skill with a focus on problem-solving and decision-making in challenging situations.
• Proven track record of delivering projects on time, within budget, and meeting quality standards.
• Open-minded and growth mindset, result-driven, hands-on, multi-tasking, self-starter and problem solver, self-learner, team leader and team player.
• Sound business acumen.

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

About The Company

KGI Securities is a leading multi asset brokerage firm with presence across several countries in Asia and a pioneer member of the Securities & Derivatives, Trading and Clearing Member of Singapore Exchange, ICE Futures Singapore and ICE Clear Singapore.

We hold a Capital Markets Services License, is regulated by the Monetary Authority of Singapore (MAS) and is also an equal opportunity employer.

We are looking for talented highly motivated people who are keen to develop their career. We understand that the key to our success is our people. For this reason, we are committed to attracting and retaining the best possible candidates.

About The Job

Job Responsibilities

· Being the Team lead of Account Management in Operations. Supervise the team on the

1. Review of account opening documents for both individual and entity.
2. Conduct periodic CDD reviews of existing clients, performing enhanced due diligence, and ensuring overall compliance with procedural standards
3. Perform necessary screenings – Sanctions, PEP and Adverse Media/ Negative News screening
4. Perform account maintenance by ensuring any update of particulars request are promptly updated
5. Advise and Coordinate with Front Office on the CDD requirements by identifying gaps in the CDD documentations
6. Assist in maintenance of database for annual FATCA & CRS reporting

• Continuous review and improve the on boarding workflow and process as well as update the PPM accordingly.
• Responsible for Ops AM systems projects and automation.
• People Management
• Any ad-hoc assigned tasks by Head of Operations

Requirements:

• Bachelor’s degree in Banking/Finance/Business Management
• Have solid understanding with requirements under MAS Notice SFA04-N02 – Prevention of Money Laundering and Countering the Financing of Terrorism -Capital Markets Intermediaries
• At least 10 years of experience with minimum 3 years of experience in leading a team of 4 to 6 people in client Onboarding.
• Familiar with FATCA/CRS
• Understanding with requirements under MAS Notice on AML/KYC/CDD

To provide high quality and senior level BD support to our market-leading Asia Energy & Infrastructure practice working in close conjunction with BD colleagues in the Asia-Pacific region.

The successful candidate will work closely with the rest of the BD team to provide sophisticated and proactive cross-practice assistance to the Energy & Infrastrcture practice and sector and will be expected to play a leading advisory role for that practice.

Responsibilities

Management and leadership:

The successful candidate will assume a leadership position within the Asia BD team.

• Specific duties will include: Management of Energy & Infrastructure practice BD budgets within Asia.

Business planning and implementation:

• Play a leading role in the formulation and implementation of business development plans, particularly for the Energy & Infrastructure practice
• Help develop a cross-practice, client-oriented approach to pursuits and new business, working in conjunction with relevant members of the global BD team and other key stakeholders
• Help drive firm-wide or regional BD initiatives within the Energy & Infrastructure sector and practice as appropriate

Pitches, proposals and tender submissions:

• Ensure best practice in preparation of pitches and proposals
• Work with Global and Regional Energy & Infrastructure BD and sector teams on pitch strategy and approach for strategic pursuits
• Help develop strong key selling messages for the sector and specific practice teams, to be deployed consistently in pitches and proposals

Client development:

• Support CRMs of global strategic Energy & Infrastructure clients in efforts to target opportunities for those clients in Asia
• Assume CRM responsibility for 2-3 key regional Energy & Infrastructure clients
• Support the firm's global Client Listening programme, including conducting face-to-face client reviews as appropriate

Reputation, brand and profile:

• Work with the Asia Communications team where required in relation to Asia PR opportunities in the Energy & Infrastructure sector
• Work with the BD teams in preparation of legal directory and award submissions for the Energy & Infrastructure practice as required

Management of information and projects:

• Contribute ideas to improving processes and systems within the team and take responsibility for such projects as appropriate

Relationship building and connection:

• Develop strong relationships with the partners and lawyers across Asia involved in the Energy & Infrastructure practice and sector
• Develop strong relationships across the Asia and wider global BD team, in order that you can connect the Energy & Infrastructure sector with the wider network
• Play an active part in mentoring and supporting junior members of the BD team in in Asia

Requirements

• Appropriate undergraduate/postgraduate degree qualification(s)
• At least eight years' experience working in a BD role in a law firm or other professional services environment.
• Previous experience within a similar Marketing & Business Development Manager role with a focus on Energy & Infrastructure, within the legal sector would be desirable and help ensure success is achieved within this role
• Knowledge of the Asian legal market desirable but not essential
• Fluent written and spoken English
• Ability to work both independently and as part of a broader team
• Confidence in dealing with senior stakeholders
• Excellent organisational and communication skills
• Ability to prioritise and manage workload under pressure
• High degree of attention to detail
• Proven ability to establish professional credibility
• Excellent service delivery skills and high level of responsiveness

Responsibilities

• Handling full spectrum of accounting/finance functions for entities assigned under your portfolio.
• Responsible for preparation, accounting entry and closing of monthly and annual financial statements within the stipulated deadlines of the group.
• Supervise accounting team in the facilitation of day-to-day operations within Asia Pacific and Japan region
• Review accounting entries to ensure accuracy & compliance
• Ensure integrity of financial accounting processes and reporting in compliance with Financial Reporting Standards and Group reporting
• Liaise with HQ to ensure accuracy and timely reporting
• Monitor and update outstanding payments and collections from customers.
• Process suppliers’ invoices and prepare payment to vendors/liaising with vendors.
• Coordinate and liaise for Year-End Audit, Tax Return Fillings, and quarterly GST Filing.
• Support and ensure compliance with all legislative requirement & standards on respective country’s entity.
• Monitor and ensure compliance with internal controls.
• To perform any ad-hoc tasks as assigned

Profile

• Diploma/Degree in Accounting, Finance
• At least 4 year(s) of working experience in the related field is required for this position.
• Ability to work within tight timelines.
• Hand-on experience in SAP
• Well verse in Microsoft excel, formula etc is a PLUS.
• Multi-tasking, able to work independently with self-initiative.
• Meticulous and keen eye for details; strong analytical and problem-solving skills.
• Team player, positive attitude
• Responsible, reliable, good working ethics.
• Good appreciation of financial and internal controls, with the ability to balance requirements for internal control with efficiency
• Able to commence work immediately would be an advantage
• Strong sense of work commitment and responsibility

Julian Grey's client is a renowned PR agency for prominent media outlets.

Responsibilities

• Develop and execute comprehensive PR strategies aligned with clients' business goals.
• Offer strategic guidance and mentorship to ensure effective implementation by the team.
• Collaborate with senior leadership to contribute to the overall business strategy, managing timelines, budgets, and deliverables.
• Comprehend clients' business objectives and create programs, pitches, plans, and strategy decks in alignment.
• Manage reputational risks and uphold agency integrity during challenging situations.
• Cultivate and sustain strong client relationships, acting as a trusted advisor.
• Tailor PR campaigns based on a deep understanding of clients' industries, goals, and challenges.
• Ensure client satisfaction and retention through consistent communication and results delivery.
• Lead media/influencer relations efforts, fostering connections with top-tier outlets and influencers.
• Supervise content development, including pitches, press releases, and thought leadership articles.
• Collaborate with cross-functional teams for seamless integration of PR with other business functions.
• Provide leadership to the PR team, fostering a collaborative and innovative work environment.
• Manage operational aspects, ensuring efficient workflows, processes, budgeting, resource allocation, and project timelines to meet client expectations.

Requirements

• Minimum 5 years' experience.
• Able to manage a team of 15 people
• Experience with strategic PR planning, crisis management, team leadership, and impactful campaign development.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

about the company
Long standing history and strong global operations, this company has been growing aggressively organically and through acquisitions. Constantly innovating to meet the changing consumer needs and behaviours while expanding their global market share, they are now looking for an Assistant Finance Manager to help with the growing needs of the business.

about the job

We're currently seeking an Assistant Finance Manager to lead our comprehensive accounting functions, overseeing General Ledger, Accounts Receivable, Accounts Payable, Fixed Assets, and Inventory. Your role will involve preparing insightful monthly management reports, conducting analyses, and managing year-end statutory reporting. Take charge in developing annual budgets, crafting cash-flow forecasts, and constructing effective financial models. Showcase your expertise in financial due diligence, evaluating potential M&A or investment projects, leading negotiations, and supporting business development initiatives. Provide valuable guidance to our international business units in budgeting, analysis, and financial results reporting. Bring your skills to the table for handling quarterly GST returns and tax computations. As a leader, guide and coach internal stakeholders to streamline processes, enhance internal controls, and ensure compliance.

skills and experience required

You should be Degree qualified in Accountancy from a reputable university and possess at least 4 years of working experience in full sets and ideally a little bit FP&A . If you have some M&A financial modelling knowledge, that would be greatly beneficial.. You should have good communications skills and be able to multitask and work well under pressure.

To apply online please use the 'apply' function, alternatively you may contact Clara Oh. (EA R22111662)

Job Responsibilities:

Content Development

• Propose and write engaging content and articles for social media and website
• Identify gaps in content and recommend new content
• Stay up to date on industry trends
• Manage and adhere to timelines

Social Media

• Create social media posts and captions
• Measure the effectiveness of the posts

Marketing Campaign

• Manage agencies and partners
• Define scope, lead and execute marketing programs
• Evaluate marketing campaign effectiveness

Website Management

• Update and manage contents on website

Pre-requisites:

• A relevant degree with at least 2-3 years of direct working experience
• Strong command of English
• Passionate about writing
• Interest in learning more about financial instruments/investment products
• Strong communication and interpersonal skills
• Able to work independently and in a team environment
• Meticulous, able to multi-task and work under pressure, always positive and good time management
• Good knowledge of social media platforms such as LinkedIn and Facebook
• Familiar with creating content using Adobe and Canva is a plus

Other Information:

Lion Global Investors Limited is committed to equal employment opportunity. Our employment decisions are made based on job requirements and qualifications, and regardless of age, race, gender, religion, marital status, family responsibilities, or disability.

Please refer to our Data Protection Policy Statement at Data Protection Policy | Lion Global Investors on how we may collect, use and disclose your personal information.

Please be informed that only shortlisted candidates will be notified.

Sales Account Executive (IT Business Solution)

Location: Bukit Merah Central

Working Day: Monday - Friday
Working Time: 9am - 6pm
Salary: $2800 - $3800 + Commission

Job Duties

• Identify and develop new business opportunities.
• Cold calling to arrange meetings with potential customers and prospect.
• Maintaining and developing relationships with existing customers and prospects to ensure satisfaction and repeat business.
• Prepare and deliver compelling product demonstrations and presentations to customers.
• Prepare and provide sales quotations to customers.
• Negotiating contracts, the terms of an agreement and close sales.
• Establish sales objectives through effective forecasting.
• Providing support, information, and guidance to customers.
• Set sales forecast, reviewing own sales performance, aiming to meet or exceed targets.
• Interfacing with vendors / suppliers and building up relationships.
• Assisting in implementing the sales strategy as set by the Sales manager, including strategies for encouraging repeat business and up-selling.
• Collaborate with internal, including technical support and product development to ensure customer needs are met.
• Up-keep of customers and partners/supplier’s database – updating where necessary.
• Record the progress of all enquiries and translate into a monthly report as directed by the respective sales manager.
• Ensure all customers are handled in customer-oriented manner.

Job Requirements

• Minimum 2-3 years relevant sales experience
• Without sales experience but with 2-3 years Project coordination experience will be considered
• Strong technical knowledge of IT industry and its products and services

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279