The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Product Development Manager with the resources to solve critical problems for the future of our business, which is why we need you.

Manulife Product Development is seeking for a self-motivated experience professional in support to the Head/ Team Lead of Product Development on the development and implementation of customer-centric insurance solutions.

On the job you will:

• Support and driving the end-to-end Product Development/Management of product initiatives such as:Supporting the product roadmap and key stories for the respective product line;
  Developing customer centric insurance solutions by involving our customers, our distribution partners and other stakeholders in our product development process;
  Development, implementation and on-going management of our product initiatives and other enhancements that align with our business directions including; detailed product specifications, user and business requirements and output testing;
  
• Support compilation of external and internal product information for product development and assist team lead in delivering effective product positioning and proposition.
• Assist team lead to meet deliverables required by the project managers and other departments as well as external service providers to ensure our product initiatives and related supports are delivered effectively and meet our customer and stakeholders’ expectations.
• Collaborate with other teams on cross functional initiatives.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
• You thrive in teams, and enjoy getting things done together
• You take ownership and build solutions, focusing on what matters
• You do what is right, work with integrity and speak up
• You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for someone with:

• University degree - Marketing, Business or Financial
• Positive attitude and an excellent team player.
• Minimum 8 years of relevant experience (experience in the Hight Net Worth (HNW) segment is an added advantage).
• Knowledge of basic insurance product pricing principles and financial metrics (actuarial background is an added advantage).
• Experience in working with multi-channel distribution and multiple product lines.
• Good project management, problem solving and communication skills to drive for effective outcome to meet the challenging timeline.

Our commitment to you

• Our mission; to be a part of making Decisions Easier and Lives Better
• A leadership team dedicated to your growth and success
• A bold ambition and set of goals to be a leader in driving transformation in our industry
• Our best. Every day.

• Project Description:
• Our Client is recognized global leader in software development for trading, risk management and processing. Every day banks, asset managers, corporations and utilities, across the world, rely on Murex people and Murex solutions to support their capital markets activities. Our clients motto "pioneering again" sums it all up: since its creation, client has reinvented itself time and again to adapt to capital markets revolutions - each time offering innovative software solutions to the industry.
  We require experienced professionals to join their team.
  You will work on MX.3 implementation project and support projects.
• Responsibilities:
• As Murex Datamart Reporting Consultant, you will be part of application development and maintenance projects, Mx upgrade, and greenfield implementation projects.
  Be a part of the Treasury production and environment team
  As part of the Treasury team, you will be involved in planning, design, and solutions around Murex Datamart
  Communicate with customer Team Leads and ensure work is carried out as desired
  Responsible for end-to-end ownership of deliverables and team
• Mandatory Skills Description:
• ➢ Experience in Murex 3.1 as a DataMart Consultant with 10+ years of experience
  ➢ Good understanding and working experience of designing and implementing Datamart:
  ➢ Experience in Murex Development/Migration of DataMart reporting MX 2.11, MX3 Murex DataMart reports
  ➢ Good understanding of the data model differences between Mx 2.11 and Mx 3.1
  ➢ Experience in Simulation-based Reports and Risk Matrix-based reports, complex reports would be required
  ➢ Good exposure dynamic tables, pre and post filters, feeders, batch of feeders, extractions, reporting tables, and processing scripts
  ➢ SQL based reports and extractions
  ➢ Optimization of feeders and reports would be an advantage
  ➢ Ability to work proactively, independently when necessary, and displays strong initiative.
  ➢ Strong communication and presentation skills. Excellent team player and multicultural awareness.

Job Summary:

We are seeking an experienced finance professional to oversee and optimize all financial operations for our Singapore office. This critical role involves navigating an extensive and multifaceted financial environment, requiring a unique blend of strategic foresight, technical expertise, and hands-on management.

The ideal candidate will possess an exceptional ability to manage diverse financial functions while ensuring compliance with stringent regulatory frameworks. Success in this role demands superior analytical skills, strong attention to detail, and an unwavering commitment to excellence in financial stewardship.

Key Responsibilities:

Operational Review

• Supervise and execute daily financial transactions, payments, and intercompany reconciliations.

• Ensure accuracy in monthly reconciliations of bank and financial transactions.

• Lead daily collection processes and implement efficient client payment follow-ups.

• Collaborate with delivery teams to implement cutting-edge tools and technologies.

• Identify and execute process improvements for operational and business efficiency.

• Support sales and Delivery team on their day-to-day issues related to new job order and contracts.

• Review and approve of all legal contracts.

Financial Reporting

• Guarantee timely and accurate reporting of financial results with in-depth commentary.

• Deliver Hyperion reports on a strict T+4 timeline.

• Drive continuous improvement initiatives in finance processes across entities.

Treasury and Banking

• Develop and submit detailed monthly cash flow forecasts.

• Manage bank guarantees, including issuance, renewal, and returns.

• Proactively monitor overdue accounts receivables and irregularities.

• Oversee dividend and loan repayments to HQ, ensuring monthly accuracy.

Policy, Internal Controls & Compliance

• Establish and enforce a robust SOX-based internal controls framework.

• Ensure compliance with evolving FRS standards and regulatory requirements.

• Monitor trends in accounting regulations and drive compliance readiness.

• Act as the key liaison for internal audit reviews and policy adjustments.

Statutory Accounts and Audit

• Own and optimize bookkeeping processes for all country entities.

• Coordinate annual financial audits and ensure prompt resolution of findings.

• Serve as the primary contact for external auditors.

Taxation

• Oversee all tax-related matters, ensuring on-time statutory filings.

• Proactively manage group-wide tax compliance and reporting in Singapore.

Financial Planning and Analysis

• Partner with the Country Manager to develop and refine budgets and forecasts.

• Provide in-depth financial analyses to guide strategic decisions (e.g., RFQs, pricing, CapEx).

• Evaluate and challenge business plans, ensuring alignment with financial objectives.

Monthly Business Review

• Analyze monthly financial results with a focus on profitability and cost control.

• Identify trends, anomalies, and actionable insights to support decision-making.

• Collaborate with management to prepare KPI reports and variance analyses.

Finance Information Systems

• Oversee the integration and reconciliation of data between SAP, Hyperion, and Zoho Analytics.

• Ensure monthly consistency in financial reporting systems and resolve discrepancies.

General Responsibilities

• Uphold ethical standards, confidentiality, and adherence to company policies.

• Mentor junior finance team members, fostering a culture of growth and succession planning.

Qualifications and Experience

• Bachelor’s or Master’s degree in Finance, Accountancy, or a related field.

• 6–10 years of progressive finance leadership experience.

• Proven expertise in staffing or recruitment industries (mandatory).

• Advanced knowledge of IFRS, financial accounting standards, and local tax compliance.

• Demonstrated proficiency in cash flow management, strategic planning, and execution.

• Hands-on experience with SAP, Zoho Analytics, and Hyperion financial systems.

• Strong analytical, organizational, and communication skills.

Additional Requirements:

• Exceptional ability to thrive in a fast-paced, high-pressure environment.

• Availability to manage complex financial operations across multiple time zones.

• Demonstrated aptitude for implementing innovative solutions in financial processes.

• Willing to support on shifts & Weekend support.

Snowflake started with a clear vision: develop a cloud data platform that is effective, affordable, and accessible to all data users. Snowflake developed an innovative new product with a built-for-the-cloud architecture that combines the power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction of the cost of traditional solutions. We are now a global, world-class organization with offices in more than a dozen countries and serving many more.

Our Alliances organization is seeking a Partner Account Manager (GSI) to join our growing team. In this role you will strategically plan and deliver a cross-functional strategy to achieve sales and development goals across our current and potential Global and Regional SI, Cloud and ISV partners.

We are looking for an individual who understands the Partner and Alliances ecosystem and how to grow and manage a region. In addition to selling and developing partners, you will be responsible for driving marketing activities with your partners to increase brand awareness and product adoption.

You will have a unique opportunity to work for a company who has rapidly evolved from a disruptive start-up to a global force to help mobilize the world’s data.

IN THIS ROLE YOU WILL GET TO:

• Define and put in place a structure to lead the strategy for GSI in the ASEAN region
• Evangelize, enable and develop go-to-market strategies to accelerate the GSI business
• Increase mindshare of Snowflake with our identified GSI partners in ASEAN
• Manage a portfolio of high performing Global Systems Integrators (GSIs) to achieve partnership goals including sales quotas, as well as technical and marketing activities
• Formulate winning strategies and strategize account engagements with the field to win together
• Work with sales, solution engineering, professional services and other relevant teams to collaborate for success
• Develop partner specific account plans to include annual & quarterly goals, as well as marketing and enablement plans
• Work collaboratively with our sales and sales engineering teams to meet territory sales goals
• Work collaboratively with our global program, Cloud and ISV teams to meet the global program goals
• Adhere to and support various program guidelines, rules, and measures
• Ensure that the partners maintain baseline training and knowledge of Snowflake, create joint solutions together built on Snowflake
• Align GTM strategy across various business segments in Snowflake with the appropriate GSI partners

ON DAY ONE WE WILL EXPECT YOU TO HAVE:

• 15+ years of industry experience within partnership/alliances, sales, marketing, business development
• 5+ years of direct channel sales/management experience within the data, cloud , GSI or SaaS space
• Ability to design and present business plans, track and articulate program progress, design and document program guidelines for distribution throughout the organization (all levels)
• Bachelor’s degree or relevant experience
• Ability to travel up to 50% of the time

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely
• Diploma / Degree Graduates without experience are welcome to apply as on job training will be provided!

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training

Location: West Coast Plaza

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Working hours: 9am to 6pm (5 days per week, Wednesday to Sundays, PH OFF)

Salary: $2800 to $3500 per month + quarterly / annual bonus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Our Risk Services Practice provides an invaluable safeguard in today’s complex operating environment with insights and independent assurance. We work with clients to deliver business control to help them to protect and strengthen every aspect of their business from people to performance, systems to strategy, business plans to business resilience. We help clients manage, mitigate and control risks from potential cybersecurity breaches to possible breaks in the supply chain. We assess and prepare businesses by looking into their technology, finance, data analytics, regulatory requirements, data security and privacy, internal audit, and the third parties our clients rely on, to help clients deliver quality results and meet their strategic objectives.

• Support the GenAI lead in the development and articulation of the organization's AI strategy, ensuring alignment with overall business objectives.
• Identify and coordinate opportunities for AI-driven innovation and efficiency across various LoS (Lines of Service).
• Identify and assess new tools for onboarding, working with relevant parties to obtain the appropriate clearances and address firm risk processes.
• Coordinate with L&D locally and globally to determine available collateral and develop (and regularly update) a formal learning plan for Singapore users.
• Coordinate across xLoS teams responsible for implementing AI initiatives, ensuring consistency and supporting their timely and successful execution.
• Coordinate messaging and communications across the firm regarding AI strategy, technology/tools, and L&D.
• Collaborate with senior leadership to secure buy-in and resources for AI projects and initiatives.
• Ensure that AI initiatives comply with ethical guidelines and regulatory requirements and are aligned with PwC Global.
• Work with alliance partners to strengthen relationships and align on go-to-market approaches.

OUR COMPANY

RegASK is an AI-driven solution enabling end-to-end intelligent regulatory workflow orchestration: automating regulatory intelligence with curated content and actionable insights, smart documentation and a connected community of over 1,700+ subject matter experts for streamlined regulatory execution globally. RegASK augments Regulatory Affairs teams, combining AI efficiency and community-driven intelligence to streamline compliance across the product lifecycle. The RegASK team is highly diverse, with more than 10 nationalities across 3 continents, entrepreneurial and very agile. We are currently recruiting highly motivated individuals to expand its team and support its ambitious growth plans.

If you are a doer who enjoys working across industries and continents, autonomous in your working style, and eager to problem solve, we would love to hear from you.

POSITION OVERVIEW

We are seeking a Senior Business Development Manager (APAC) to accelerate the revenue growth and business development. This individual should have extensive business development experience in SaaS, focusing on driving new business opportunities and expanding our client base.

The ideal candidate will have a strong background in SaaS or regulatory technology sales, a proven track record of exceeding revenue targets, and a good understanding of regulated industry, in healthcare, life sciences, food, and consumer products. In this role, you will collaborate with cross functional team including product and customer success team.

Key Responsibilities:

- Client Acquisition:

• Identify, engage and secure new clients through consultative selling focusing on mid-size to enterprises in our two vertical industries
• Prepare and deliver persuasive sales pitches and product demos tailored to client requirement and pain points

- Market Research & Lead Generation:

• Conduct market analysis to identify opportunities, trends and potential clients within target industries
• Partner closely with the marketing team to manage and nurture leads generated through them

- Sales Pipeline Management:

• Build and manage a robust sales pipeline using CRM tools ensuring timely follow up, nurturing and conversion of leads

- Contract Negotiations:

• Lead contract negotiations with potential clients, ensuring terms are favourable for all stakeholders resulting in closing deals

- Collaboration with Internal Teams:

• Work closely with marketing, product, customer success and regulatory content team to ensure alignment between client needs and RegASK’s solutions
• Work with presales team to develop proposals to be sent to clients

- Reporting & Analytics:

• Track and report on sales metrics, pipeline status and business development activities providing regular updates to senior management, using CRM tools

Qualification & Experience:

• Bachelor or equivalent degree required
• 8 – 10 years of business development or sales experience in a SaaS or technology driven environment preferably with the compliance, consumer health or life sciences industries
• Experience selling to senior decision makers in enterprises
• Demonstrated success in meeting and exceeding sales targets
• Data driven approach to decision making and strategy development
• Experience with building relationships with stakeholders at different levels
• Ability to engage with and persuade decision makers
• Strong negotiation and deal closing abilities
• Analytical mindset with the ability to identify client needs and provide tailored solutions
• Proficient in sales stack, Salesforce etc
• Ability to work independently in a fast paced, dynamic start up environment
• Ability to work cross functionally with marketing, product and customer success team on a multi-cultural global basis

What We Offer:

• Flexible working arrangements (remote/hybrid)
• Opportunity to work in a high impact role at the intersection on AI, SaaS and Compliance / Regulatory intelligence
• Continuous learning and professional development

How to Apply:

If you are excited about this opportunity and believe you have the skills and qualifications to excel as our Senior Business Development Manager (APAC), please submit your resume for our consideration.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!

Telco Ecosystem Partnerships Team at Meta is seeking a Strategic Partner Manager to manage some of our key mobile operator & ecosystem relationships in select countries in APAC.

In this role, you will work with your regional and global program and product teams to develop, scale and manage our product-based partnerships. The ideal candidate will have experience in partner management and the ability to synthesize and execute against complex problems and timelines.

You will be responsible for coordinating the go-to-market of new and existing partnership programs, and driving the implementation of best practices to maximize program impact for Meta and partners in your region. You will Influence and improve the Meta experience of users in your region by identifying product - market fit gaps and your experience in the Telecom industry combined with your analytical and business mindset will help you propose and champion new features and programs that deliver value to our partnerships.

Responsibilities

• Build long lasting relationships and partnerships with Telecom Operators
• Drive local execution of strategic initiatives across growth, revenue, insights and connectivity, spanning across the Meta family of Apps
• Provide market insights
• Identify and monitor strengths, weaknesses, opportunities and threats relevant for Meta in the region
• Influence and improve the Meta experience of users in your region by identifying product - market fit gaps
• Explore, identify and evaluate strategic growth opportunities
• Manage growth related partnerships
• Be an advocate for people using Meta Family of Apps in the region

Minimum Qualifications

• 5+ years of experience in the Telecom industry with extensive experience dealing with partners
• Experience working independently and delivering results in a fast-paced, ambiguous start-up like environment
• Knowledge of Telco business models and Internet/consumer technology
• Mobile product management skills and experience
• Experience turning vague concepts and asks into well-documented and effective business metrics and insights
• Experience communicating and working effectively with cross functional teams and ability to influence key stakeholders
• Experience delivering results in an entrepreneurial environment with little supervision

Preferred Qualifications

• Bachelor's Degree

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team Introduction

High ethical standards and a culture of integrity will play a pivotal role in achieving the vision of the Ethics Office. The Ethics Office was created to guide ethical leadership and decision making; develop, educate, and raise awareness on internal policies; and lead and manage investigations.

We are looking for an individual with a legal, ethics, or compliance background for the Ethics Office's APAC region. The new hire will drive programs that will lay the foundation for new ways of working: including policy creation, training programs & our code of conduct.

Responsibilities

- Drive and design a robust governance framework and continually optimise in line with best industry standards and regulatory benchmark in regards to Ethics and Compliance risks;

- Drive continuous improvement on current policies, keeping abreast of the latest development in the APAC jurisdiction and working closely with the Head of Ethics alongside global cross-collaboration teams to amend policies and drive training and raise awareness through multi-level channels;

- Be the lead in the identification and delivery of Ethics projects/continuous improvement initiatives to improve the policy framework, increase knowledge within the firm and expand Ethics & Compliance capability within the team

Participate in the development and delivery of training, evaluate effectiveness and knowledge retention, and assess employee perceptions of TikTok's ethical culture;

- Drive employee awareness and engagement on ethics and integrity agenda, including education on Code of Conduct and other related Ethics policies;

- Evaluate effectiveness and knowledge retention, and assess employee perceptions on ethical culture.

Qualification

Minimum Qualification:

- Bachelor's Degree, minimum 5 years of working experience with solid and traceable experience in ethics or compliance (preferably working with a technology business);

- Excellent Project Management skills, with the ability to manage various stakeholders/programs concurrently;

- Ability to properly, efficiently, and effectively handle allegation review and investigations;

Preferred Qualification:

- Strong communicator/influencer with ability to work cross functionally and internationally;

- High learning agility and able to formulate adequate solutions in complex situations;

- Must be hands-on with a bias for action and be flexible to meet the needs of our rapidly growing company.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Our client is a luxury brand group specializing in fine jewellery and known for its exquisite engagement and bridal jewellery, commitment to masterful craftsmanship.

• Oversee daily activities, ensure efficient administration, and maintain high standards in customer service and visual merchandising.
• Create long-term plans to boost sales targets, brand awareness, and overall profitability.
• Train, motivate, and supervise the sales team, ensuring effective onboarding and accountability for performance.
• Provide personalized shopping experiences, manage key customer relationships, and maintain the client database.
• Plan in-store events, analyse sales data, and ensure optimal stock levels while managing the store budget.
• Work with the marketing team and corporate office to enhance client experiences and ensure timely submission of sales reports.

Requirements:

• GCE 'O' and above
• At least 5 years of experience as a Manager in the Fine Jewellery and Hospitality industry.
• Proven track record in retail sales.
• Strong organisational and customer management skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Project Description:
• Our Client is recognized global leader in software development for trading, risk management and processing. Every day banks, asset managers, corporations and utilities, across the world, rely on Murex people and Murex solutions to support their capital markets activities. Our clients motto "pioneering again" sums it all up: since its creation, client has reinvented itself time and again to adapt to capital markets revolutions - each time offering innovative software solutions to the industry.
  We require experienced professionals to join their team.
  You will work on MX.3 implementation project and support projects.
• Responsibilities:
• As Murex Datamart Reporting Consultant, you will be part of application development and maintenance projects, Mx upgrade, and greenfield implementation projects.
  Be a part of the Treasury production and environment team
  As part of the Treasury team, you will be involved in planning, design, and solutions around Murex Datamart
  Communicate with customer Team Leads and ensure work is carried out as desired
  Responsible for end-to-end ownership of deliverables and team
• Mandatory Skills Description:
• ➢ Experience in Murex 3.1 as a DataMart Consultant with 10+ years of experience
  ➢ Good understanding and working experience of designing and implementing Datamart:
  ➢ Experience in Murex Development/Migration of DataMart reporting MX 2.11, MX3 Murex DataMart reports
  ➢ Good understanding of the data model differences between Mx 2.11 and Mx 3.1
  ➢ Experience in Simulation-based Reports and Risk Matrix-based reports, complex reports would be required
  ➢ Good exposure dynamic tables, pre and post filters, feeders, batch of feeders, extractions, reporting tables, and processing scripts
  ➢ SQL based reports and extractions
  ➢ Optimization of feeders and reports would be an advantage
  ➢ Ability to work proactively, independently when necessary, and displays strong initiative.
  ➢ Strong communication and presentation skills. Excellent team player and multicultural awareness.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work in the Headquarters overseeing 25 hotels in Singapore
• Attractive bonus

RESPONSIBILITIES:

• Troubleshoot and provide technical support to users on hardware peripherals, software, networks, servers and business applications
• Setting up computer hardware peripherals and performing server installations, administration and maintenance when required
• Ensure all hardware peripherals are updated/ installed with latest security patches/ antivirus to prevent security risks
• Hardware and software inventory upkeep to ensure inventory accuracy
• Performing and monitoring daily data backup
• Liaising with external parties on IT issues and purchases
• Provide 24/7 offsite support on a rotational basis
• Any other duties as assigned

REQUIREMENTS:

• Min 1 year of experience in related field
• Min. Diploma in Computer Studies/Science or related field of study
• Possess sound knowledge and experience in networking infrastructures and web architectures

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

We are looking for a compassionate and team-oriented individual who is comfortable interacting with students and committed to supporting their mental well-being and personal growth. The successful candidate will be contributing to the following key areas:

• Training and Workshops: collaborate with the team to curate, develop and conduct training sessions and workshops targeted at graduate students and thesis advisors
• Mental well-being support: assist in implementing a mental well-being support & management framework that includes both preventative and reactive models of care. Provide supportive interactions with students to address their mental well-being needs.
• Partnerships: Work with relevant NUS stakeholders
• Business Partnering & Support: Attend monthly Student Support Managers (SSM) meetings and ultimately be point-of-contact for SSMs across faculties/departments, providing consultancy and support to departments, and leading case discussions.
• NUSGS Student Life and Wellbeing initiatives:

1. Support the team in providing administrative, operational support and creation of publicity material for the initiatives, programmes and events (e.g. focus group discussions, workshops, seminars and induction program)
2. Support the team in content creation for various programmes that provides holistic repertoire of skills and experience to equip graduate students and support thesis advisors.
3. Actively engage, contribute, and cooperate with team members to ensure the smooth execution of all activities.

Qualifications

• High proficiency in project management and organisational skills.
• Experience in coordinating workshops/seminars/events.
• Strong writing skills, IT skills and creativity to create content and publicity materials for events, workshops etc.
• Strong interpersonal and communication skills, and able to work collaboratively in a team-oriented environment.
• Comfortable interacting with students
• Experience in digital marketing and content development would be advantageous.
• A BSc in psychology, counselling or social work from an accredited institution is preferred, but not compulsory

Contract: 6 months

Location: Kallang Bahru

Responsibilities

• Coordinate / liaising with courier service providers.
• Handle Daily sales process through intranet submissions (SLA within 2 hours from the sale submit)
• Handle Delivery Failure intranet portal. (Submit the delivery failure cases reported by couriers).
• Monitor daily courier shipment loads and act accordingly to ensure couriers meet the SLA.
• Handle phone calls /email from sales or couriers on the shipments.
• Plan and coordinate with courier on the bulk shipments delivery.
• Provide clear instruction to courier upon delivery on the shipment details /POD/Cash or cheque collection.
• Coordinate with credit team on the cash / Cheque / PD terms information.
• Act immediately on the shipment issues, related to couriers .
• Coordinate with outsource couriers / movers on the freight quote and transportation arrangement on special handling and projects.
• Coordinate with Sales team on daily shipments.
• Coordinate with inter operation dept to achieve the operations SLA

Requirements

• Experience in warehouse / supply chain management is advantage
• Comfortable to work in warehouse setting
• Proficient in MS Office, especially Excel
• Knowledge in SAP would be an advantage
• Team player

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/10068

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

At AWS Cloud Logistics (ACL), we work together to #MoveTheCloud. Our team designs and delivers the technology that our logistics teams rely on every day. We’re innovators, communicators, and problem-solvers who lead, advocate, and influence.

Role Overview:
As a Customs Brokerage Program Manager at AWS, you will lead strategic initiatives to optimize our global customs operations and enhance our cross-border logistics capabilities. This role sits at the intersection of technology and international trade, requiring you to drive innovation in customs brokerage processes, data integration, and compliance management across multiple regions.

You will spearhead the development and implementation of advanced information systems, focusing on seamless integration with customs brokers worldwide. Your responsibilities will include overseeing the rollout of various data transmission solutions, from immediate fixes to long-term, scalable platforms. As the central point of contact for global brokerage teams, you will ensure consistency in operations, maintain compliance standards, and drive continuous improvement in our customs clearance processes.

This position offers the opportunity to make a significant impact on AWS's global supply chain efficiency, working with cutting-edge technology to streamline international trade operations. Your success in this role will be crucial in supporting AWS's rapid growth and maintaining our competitive edge in the cloud services market.

Key job responsibilities

• Lead the strategic development and global implementation of advanced customs brokerage information systems, focusing on data integration, solutions, and compliance management across all regions.
• Oversee end-to-end project lifecycles for customs technology initiatives, from conception to post-launch support, ensuring seamless execution and continuous improvement of implemented solutions.
• Serve as the primary liaison for internal and external stakeholders, including engineering teams, technology providers, and logistics partners, to drive program success and align with organizational goals.
• Develop and maintain comprehensive performance metrics for global brokerage operations, while spearheading the integration of innovative technologies to enhance cross-border logistics capabilities and streamline customs processes.

About the team

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic qualifications

• Minimum of 3 years of direct experience in import/export compliance and handling imports/exports per foreign government regulations.

• 3+ years of technical product or program management experience

• Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules

• Strong analytical and quantitative skills, with a drive for continuous improvement.

• Ability to handle multiple priorities simultaneously in a fast-paced, ambiguous environment.

Preferred qualifications

• Global logistics or supply chain experience is preferred.

• Experience utilizing data-driven process improvement tools and metrics.

• Experience engaging with customs/regulators and representing complex import/export requirements.

• Bachelor's degree in Logistics, Supply Chain, Business, Engineering, Economics, Science, or equivalent relevant experience.

Our client is a specialist clinic located at the city.

• Oversee daily clinic operations, ensuring smooth patient flow and optimal resource utilization.
• Manage the clinic budget, monitor expenses, and ensure financial viability.
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies.
• Implement quality improvement initiatives to enhance patient outcomes and service delivery.

Requirements:

• Nitec and above
• At least 2 years of managerial experience in clinic setting.
• Excellent leadership, communication, and organizational skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

The Company

We are seeking an experienced Project Manager to support our client, a key player in the insurance industry on an exciting 6-months project with high potential of extension. The Project Manager will lead a large-scale digital transformation project which is a key part of the company’s ongoing digital evolution and regional growth. The ideal candidate will have a strong background in managing complex projects at a regional level.

The Role

• Develop and manage detailed project plans, including timelines, milestones, and resource allocation to ensure successful project delivery.
• Lead cross-functional teams, including business analysts, IT architects, developers, and external vendors, ensuring alignment across all stakeholders.
• Drive clear and consistent communication throughout the project lifecycle, providing regular status updates, risk assessments, and issue resolutions to senior management.
• Oversee project execution using a hybrid Agile/Waterfall approach, adapting methodologies based on the needs of the project and stakeholders.
• Manage risks, track project progress, and proactively resolve any issues or roadblocks that may impact timelines or scope.
• Collaborate closely with regional business units to ensure local requirements are met while aligning with broader project goals.
• Maintain comprehensive project documentation, including project plans, progress reports, risk logs, and meeting notes for internal and external stakeholders.

Your Profile

• 5-7 years of relevant project management experience in leading large-scale transformation projects, ideally within the insurance industry.
• Strong background in both Agile (Scrum, Kanban, or similar) and Waterfall project management methodologies, with the ability to manage hybrid approaches.
• Proven track record of successfully delivering complex, multi-phased projects on time, within scope, and on budget.

Apply Today

Please send your resume, in WORD format only and quote reference number GO13109655, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Duties & Responsibilities

• Manage assigned projects on NUS campuses (planning, design development, procurement, contracts administration, site supervision, liaison with various stakeholders, testing and commissioning, management of project account and defect liability issues.)
• Ensure that projects complete within schedule and approved budget and is properly handed back to the NUS user and over to the maintenance team at Asset Enhancement section, CAM.
• Work closely with the consultants and ensure that projects comply with NUS's policies and guidelines.
• Provide progress updates on assigned projects for routine/ ad-hoc management reporting.
• Assist in any other duties as assigned.

Qualifications

• A good bachelor’s degree or master’s Degree from a recognized University, preferably in area of Architecture/ Engineering/Construction Management/ Quantity Surveyor, and registrable with the Board of Architectures (BOA) Singapore; Professional Engineers Board (PEB) Singapore and/or Singapore Institute of Surveyor and Valuers respectively.
• Minimum of 8 years of relevant working experience in construction project coordination, design management, contract administration, project management and defects management.
• Experience in consultancy services will also be considered.
• Experience in handling new building development or Addition & Alteration (A&A) projects.
• Knowledge in local regulations; working knowledge of the authorities’ submission requirements.
• Resourceful with excellent communication skills
• A team player with a positive attitude and drive.

• Administer all direct sales channels and the procedures related to bidding which is essential for the operation.
• Engage with designated or agreed-upon clients or prospects to advertise business offerings in a particular region or industry.
• Focuses on reaching personal sales targets, developing new business prospects, building connections with customers, and effectively addressing specific customer issues.
• Create product and service solutions, along with customized contract conditions, that satisfy clients' mid- to long-term needs while taking into account the advice of relevant internal specialists.
• Present the proposed solution to client representatives, then negotiate a deal within predetermined commercial constraints.

Requirements:

• Diploma and above
• At least 5 years of Sales experience in Marine Sector.
• Excellent leadership, communication, and interpersonal skills.
• Proven experience in developing strategic sales plans.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is specialized in the production and distribution of disposable medical devices.

• Develop and implement sales strategy to achieve the company's goals and objectives in the Cardiology and Radiology product lines both in Singapore and Malaysia.
• Create and execute business plans and key account plans to meet sales targets.
• Identify key decision makers and influencers and leverage relationships to support the introduction of the assigned products.
• Manage new product launches in Singapore and Malaysia.
• Gain insights into competitor actions and devise strategies to proactively address them.

Requirements:

• Degree in Science or equivalent
• At least 5 years of medical device sales experience in Cardiology and Radiology Products.
• Strong connection with key leaders in both Singapore and Malaysia.
• Able to build and maintain effective business relationship.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Parameta Solutions

Parameta Solutions is a leading global provider of OTC market data. From pre to post trade, our solutions help clients manage complex markets more effectively.

Matching buyers and sellers, we create liquidity and price discovery in these markets and provide insight and context to our clients. Our clients include banks, insurance companies, pension and hedge funds, asset managers, energy producers as well as risk and compliance managers and academic institutions.

Role Overview:

Parameta Solutions is the Data & Analytics division of TP ICAP. We are a multi-cultural organisation that has set exciting objectives to grow the business and increase contribution to group revenues across a five-year period. Aligned to this strategy is the position of a Client Success Manager, APAC to be located in the TP ICAP Singapore office.

The Client Success Team is primarily a post-sale function focused on delivering value to our clients, building strategic relationships with external stakeholders, ensuring high satisfaction levels and high retention rates.

The Client Success Manager (CSM), APAC is reporting to the Head of Client Success based in London and requires a very high level of self-sufficiency and proactivity. The successful candidate will be responsible for all aspects of Client Success activities from the initial client engagement and scope, building strong relationships in order to understand our clients goals and objectives to the provisioning of services, solving issues, daily management and continued success.

Internally the CSM will work closely with the sales, data engineering, product, operations and marketing teams to cement and accelerate growth.

Role Responsibilities:

•Owning a portfolio of clients as a strategic business partner, the CSM will be developing and increasing engagement strategies and maximise retention of our client base; demonstrate ROI and ensure outstanding levels of client satisfaction

•Consulting with our clients to understand their business and goals, supporting Parameta Solutions clients strategy and delivering on agreed success outcomes

•Maximising the chance of contract renewal through sustained and valuable liaison with the key decision makers within each of our target accounts

•Referral and advocacy – curating client satisfaction feedback and referrals

•Upselling – Making the most of upsell opportunities and spotting opportunities for new propositions that can be packaged and sold

•Acting as the expert on our data, platform content, features and functionality; comfortably delivering training demonstrations and answering questions

•Help evolve a scalable Client Success model and feeding this back into our sales, operations and product approach

•Working with the Data Engineering, Product and Support teams to deliver and act on valuable insights and feedback from our end-users

•Regular travel to Japan or across the region as required

•To fulfil any additional / ad hoc duties as required to meet the needs of the business

Experience / Competences:

•Fluent English & Japanese

•Mandarin advantageous

•5 years of experience in a similar client facing function

•Experience of working with Financial Market Data ideally in the OTC space

•Ability to deal with ambiguity and high levels of change

•Self-starter and highly proactive

•Experience navigating through complex organisations and effectively communicate and establish credibility and rapport with multiple levels of a client's organization

•Excellent communication and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying client needs

•Confident in liaising with colleagues across departments and offices

•Thrives in a fast-paced environment

•Skilled in use of Salesforce.com and Microsoft applications (Word, Excel, PowerPoint)

•Understanding of any sales methodology preferred

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Administer central register of Underwriting manuals, guideline, Risk Acceptance Authority, Underwriting breaches, work processes
• Monitor overall pricing adequacy
• Support the monitoring, analysis and review to improve results
• Optimize Underwriting productivity and efficiency through technology and enhanced workflow for referrals
• Represent the company to liaise with relevant authorities eg. MOM
• Administer Group Underwriting Policies and Guidelines, including liaising with MSIG Asia/Head Office, the establishment of procedures, control mechanisms, monitoring and reporting
• Conduct underwriting audit of Business Units, Underwriting and Reinsurance workshop, training sessions
• Support the development and implementation of Environmental Risk Management framework and strategy
• Support management of Service Providers through liaising with relevant Segment Profit Centres and Business Units
• Support compliance with Group and regulatory reporting requirements (PPF, IFRS17)
• Undertake any other duties as may be assigned

• Tertiary qualification and/or insurance professional qualifications

• At least 8 years of Underwriting experience in general insurance operations
• General insurance market and regulatory requirement
• Knowledge in commercial Insurance business and underwriting, pricing, audit, referrals, review of policy wordings and product enhancements
• Business transformation, Digitalisation savviness
• Business Analysis and portfolio management techniques
• Knowledge in insurance products
• Good interpersonal and communication skills, verbal and written

We are representing a Family Office in Search for a Personal Assistant

Responsibilities:

• Assist in managing communication between the family and international schools for children, ensuring accurate and timely information flow.
• Coordinate and organize the children’s extracurricular activities and tutoring sessions, ensuring all academic and activity schedules are well-arranged.
• Oversee and coordinate the household staff, including tutors, drivers, and other domestic workers, to ensure smooth daily operations within the household.
• Handle the daily personal matters for the employer and family, including travel arrangements, flight and hotel bookings, and meal reservations.
• Ensure all details for travel and daily arrangements are organized, with relevant documentation and information prepared in advance.

Requirements:

• Strong organizational and communication skills, detail-oriented, and able to manage multiple tasks flexibly.
• High sense of responsibility and efficiency, capable of handling a fast-paced environment.
• Proficiency in coordinating with international schools and liaising with staff.

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.

Licence Number: 18S9037

Position: Transport Manager / Logistics Manager

Location: West, Singapore

Basic Salary: $5,500 - $6,500 + Performance Bonus

Working days: Monday - Friday

Working hours: 8:30am – 5.30pm

Job Requirements (Must Fulfill All 3 Requirements)

• 5+ years of experience in transportation operations, logistics, or a similar role, with proven experience managing a team.
• Strong understanding of fleet management, route optimization, and safety regulations.
• Proficiency in transportation management software (e.g., HMS, TMS, GPS tracking) and Microsoft Office Suite.

Responsibilities

Transport Team, Drivers, and Supply Team Management & Development

• Lead and manage the transport team, drivers, and supply team, promoting a positive work environment and high performance.
• Develop a staff performance matrix to set performance expectations and goals and conduct regular reviews, provide training to improve skills and ensure adherence to operating procedure, safety, and operational standards.
• Conduct regular department meeting with Transport planner, Drivers, and Supply team to understand challenges face and resolve them
• Recruit and onboard new team members as needed to support operational need

Fleet and Route Management:

• Oversee the scheduling, dispatch, and routing of the transportation fleet to optimize delivery times and reduce fuel costs and maintain fuel consumption and CO2 emissions record
• Monitor fleet utilization and recommend adjustments to maximize efficiency.
• Analyse routes and delivery patterns to identify issue and opportunities for planning improvement.
• To oversee the local and cross border deployment.

Safety & Compliance:

• Ensure compliance with all transportation regulations, including vehicle maintenance, safety inspections, and driver and supply assistant hours, working with relevant team to align process.
• Develop and implement safety protocols to reduce accidents and ensure driver and supply team well-being.
• Conduct regular safety audits and site visit to develop training plan and inspections provide training on best practices, and address any non-compliance issues.
• Manage and handle operational incident and reporting process to provide preventive action and implementing the action proposed.

Budgeting & Cost Management:

• Manage the transportation budget, focusing on cost control and efficient use of resources.
• Track and report on transportation expenses, including fuel, maintenance, and labour costs.
• Identify and implement cost-saving initiatives without compromising service quality.

Customer Service & Collaboration:

• Collaborate with the customer service team to address any delivery issues and ensure transport team met customer requirements, ensuring customer satisfaction.
• Working closely with customer service manager on escalated customer inquiries regarding transportation and delivery.
• Work closely with other departments to coordinate delivery schedules and resolve any logistical challenges.

Performance Monitoring & Reporting

• Establish KPIs on the all above for transport operations, including delivery times, on-time performance, fuel efficiency and staffs performance.
• Monitor and analyse performance metrics, preparing regular reports to top management on the progress, performance with mitigation and improvement plan
• Use data to identify areas for improvement and implement changes to drive better results.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279