Job Description

• Responsible for full set of accounting & finance related responsibilities.
• Some production accounting experience for costings purposes would be advantages. Highly suitable for accountants looking for production related experience as well as looking to develop leadership skills.
• Basic consolidation and reconciliation of accounts, prepare accurate and timely month end closing reports and necessary schedules.
• Some HR, IT and Administration experience, will be coupled with the role and able to think strategically to work the team and the Director to formulate growth plans for the company.
• Work closely with external auditors, bankers, regulators and stakeholders.
• Able to work independently and ability to translate various business and functions into an evolving accounting view, like investments to cash flows, inventory and production related overviews.
• Strategic thinking with a Team player attitude and be the expert of the Microsoft Navision system and develop relevant users including production modules.

Job Requirements

• Candidate must possess at least a Bachelor's degree / Professional Degree in Accountancy and a great passion for reconciling accounts, analysis for organizations financial transactions. Have leadership abilities and looking to grow and develop qualities of supporting a team in global business environment.
• At least 5 years of direct working experience in the related field is required for this position. Excellent EXCEL skills and ability to do production costing models to budgeting & forecast.
• Those having experience in Administration & HR or some experience in sourcing and generating POs for purchasing, will be a high advantage, else having a high appetite in gaining knowledge especially in the HR scope of a production orientated organization.
• High proficiency in Microsoft Navision is preferred, operate accounting information systems efficiently and effectively. Have the ability to be lead user of system and develop and guide supporting colleagues on the financial elements.
• Participate in budgeting / forecasting activities and providing accurate and timely tax / financial reports to relevant authorities.
• Great attitude team player and personality to be groom for leading expertise, well organized multi-tasker, fast learner with great detailed orientation, great drive of independence and pleasant personality to work across the young team. Other ad-hoc duties as required with an entrepreneur spirit to take on new tasks and challenges.

ASEANet Manpower Consulting Is a boutique search firm and our founder and consultants have years of experience from various industry and businesses background. Our expertise include Executive Search, Permanent Placement , Career Transition and Talent Development.

We connect outstanding people with the best Innovative Companies.

ASEANet Manpower Consulting offer different specialisms including:

Accounting & Finance, Admin & Secretarial, Banking, Construction, Engineering, Events, Education, Financial, F&B , Healthcare & Medical. , Supply Chain & Logistics, Manufacturing, Retail, and Information Technologies. With our professional recruitment service, we can assist

you with your desired career path.

Contact us for a FREE Consultation.

We believe that YOUR SUCCESS - IS OUR MISSION.

Our client are looking for next team members to join their growing team:

Job Responsibilities:

- Change Management: Oversee system changes through a structured change request process. Assess impacts, secure necessary approvals, and keep stakeholders informed on progress.

- Incident Response: Act swiftly to incidents by conducting in-depth investigations and providing both temporary and permanent solutions in a timely manner.

- Root Cause Analysis: Perform thorough root cause analyses for incidents. Implement proactive measures to prevent future occurrences and continuously monitor the effectiveness of these measures.

- Performance Monitoring: Utilize appropriate monitoring tools to proactively track system performance and availability. Identify issues and execute corrective actions to enhance overall system functionality.

- Service Level Management: Ensure adherence to agreed service levels, including response times for service requests and system uptime. Regularly document and update system configurations and prepare detailed reports for stakeholders.

- Service Continuity Planning: Develop and implement robust service continuity strategies, including backup and restore procedures, as well as disaster recovery plans to maintain seamless business operations during disruptions.

- Technical Support: Provide expert technical guidance to customers and project teams, helping them make informed decisions and resolve complex technical challenges.

- Resource Management: Coordinate resources and schedules for system implementation and operational activities to maximize efficiency and meet deadlines.

- Ad-hoc Duties: Take on additional tasks as needed to support the team and organization.

Job Requirements:

- Experience: Minimum of 1 year in a similar IT support role preferred.

- Communication Skills: Excellent written and verbal communication abilities.

- Personal Attributes: A positive, empathetic, and energetic demeanor.

Remarks:

- Working Days: 5 Days work (Monday to Friday)

- Working Hours: 9:00 AM to 6:00 PM

Chua Mui Khim

( EA Registration Number : R22104766)

ASEANet Manpower Consulting Pte Ltd

(Co Reg : 202141565E / EA License: 21C0866)

We regret to inform that only shortlisted candidates will be notified

We are seeking a highly experienced Senior Project Manager to oversee the construction of a large lab and control building. This role involves managing complex projects with significant oversight of construction processes, contractor relationships, and vendor coordination. The project consists of three separate jobs, with new buildings fabricated in the Middle East and shipped to Jurong Island.

Key Responsibilities:

• Project Oversight: Lead the overall project execution from foundation and steel structure through to final commissioning, ensuring adherence to timelines, budgets, and quality standards.

• Stakeholder Management: Act as the primary liaison between our client and all contractors and vendors, facilitating communication and resolving any issues that arise.

• Contractor Management: Supervise and coordinate the work of multiple contractors, ensuring that all project milestones are met while maintaining safety and compliance standards.

• Vendor Coordination: Manage vendor relationships for materials and services, negotiating contracts and ensuring timely delivery to meet project schedules.

• Risk Management: Identify potential risks and develop mitigation strategies to minimize impacts on project timelines and budgets.

• Budget Management: Develop and manage the project budget, ensuring cost-effective use of resources and tracking expenses against the budget.

• Quality Assurance: Implement quality control measures to ensure that all work meets the required specifications and standards.

• Reporting: Provide regular updates to client and other stakeholders on project progress, challenges, and resolutions.

UnThreats Pte Ltd is one of the leading Regional IT and Cyber Security system integrators headquartered in Singapore with offices in Malaysia & Philippines. We run SOC, a cyber security consultancy, and other cybersecurity professional services to support local and regional customers. We are hiring talented individuals with a positive attitude to join our commercial business unit to expand our business.

Responsibilities:

• Responsible for achieving the sales target required by the company
• Responsible for maintaining/developing relationships with the company’s partners, and growing the partnership through the various sales interactions.
• Responsible for identifying new channel accounts, developing new business opportunities for the company
• Responsible for providing quality customer service to the various partners, striving to exceed their expectations
• Responsible for developing a successful pipeline management program for the company, ensuring the fulfilment of these sales inquiries
• In charge of updating the company’s partners with the latest information (eg, latest products, marketing programs, etc.)
• In charge of monitoring the various partner’s performance through the necessary reviews, as well as managing their incentive programs
• In charge of analysing and forecasting the company’s business activities, reporting to the key management stakeholders when required
• All other ad-hoc duties as assigned

Requirements:

• Minimum Degree in Information Technology or other relevant fields of studies (Relevant working experience can be considered as well)
• Minimum 2 years of relevant sales experience in the IT/ICT/Cyber Security industry
• Relevant IT/ICT/Cybersecurity certification will be an advantage

Remuneration & career progression:

Attractive basic salary and sales target commission

Regional exposure

Contact: [email protected]

About Our Client

• Information Technology & Services @ Kaki Bukit
• Normal Working Hours
• Basic + AWS + Commission + Mobile Allowances

Job Description

• Develop, maintain, and enhance sales forecasts for assigned customer accounts.
• Expand the customer base through cold-calling, relationship building, and leveraging industry contacts to establish strong, long-term client relationships.
• Collaborate across departments to coordinate pre-sales efforts, professional services, and support resources to deliver effective solutions to clients.
• Meet or exceed sales quotas by identifying new business opportunities, securing deals, and ensuring high levels of customer satisfaction through quality products and services.
• Maintain in-depth knowledge of IT products, solutions, and services to effectively address client needs.
• Participate in crafting value propositions and negotiate contracts to successfully close sales opportunities.
• Provide regular updates on client interactions, sales activities, and general market trends during weekly sales meetings.

The Successful Applicant

• Possess at least a Diploma in any discipline.
• Min. 2 years of sales experience within the IT industry.
• Strong knowledge/ interested of IT products and solutions in Information Technology.
• Demonstrated presentation, negotiation, and influencing skills.

Reach out

Please submit your updated resume by using the APPLY NOW button

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to Kanry Search Singapore Pte Ltd’s PDPA and e2i’s PDPA.”

Kanry Search Singapore | 24C2261

Sarah Lau | R22110930

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR

• Opportunity to participate in projects across various technology
• Engagement with senior business stakeholders

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Service Delivery Specialist / IT Business Analyst / IT Project Specialist to be part of their team.

About the job

Your responsibility involves:

• Service Management: Monitor and manage IT service delivery, ensuring services meet established KPIs and SLAs.
• Incident Resolution: Act as the primary contact for incidents and service requests, coordinating responses and resolutions while managing stakeholder expectations.
• Process Improvement: Identify areas for improvement in service delivery processes and recommend enhancements to increase efficiency and effectiveness.
• Stakeholder Collaboration: Work closely with cross-functional teams, including IT support, business units, and external vendors, to ensure seamless service delivery.
• Assisting the project manager to lead project implementation which includes ensuring project adheres to schedule, timeline and risk management
• Maintaining prompt communication and timely reports to business stakeholders on project status while monitoring project progress on issues such as quality, costs, planning and resources.

Skills and experience required

As a successful applicant, you will have at least 3 years of experience in IT Service Management / business engagement / external vendor or IT project management.

Whats on offer

This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management. You will get the opportunity to lead high value projects with exposure across various technologies.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR (EA: 94C3609/ R1219669)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gew2rjCy

• Exposure to Wide range of technology
• On the job training from Senior IT colleagues

About the company
Our Client is an established MNC with offices in Europe and Asia. With rapid expansion and technology investment plan, they are now looking for a new IT Engineer / IT Executive / IT VIP Support / IT Analyst to join their team.

About the job

Your role involves:

Effectively prioritizing and resolving IT Support issues related to PCs, mobile devices, video conferencing, AV and etc in a ticketing / incident management tools.

Promoting information security awareness based on the ISMS framework

Support AV equipment for live meetings

Participate in IT projects on an ad-hoc basis

Skills and experience required
As a successful applicant, you will have at least 3 years of IT Support experience.

Proven track record in an end user in house role will be highly preferred.

Whats on offer
This is an excellent opportunity to grow together with an established international firm with exposure to business stakeholder management. You will get the opportunity to participate in high value projects with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gew2rjCy (EA: 94C3609/ R1219669)

About ALPS

ALPS - a subsidiary of SingHealth, was set up in 2018 as part of Ministry of Health’s (MOH) strategic thrust in delivering value-based supply chain solutions to public healthcare.

As the public healthcare supply chain agency, we design and execute a national level end-to-end supply chain blueprint in partnership with 27 Public Healthcare Institutions (PHIs) in Singapore.

Our employees are key to our excellence – the heartbeat in sustaining our mission, developing new capabilities and re-engineering processes to future-proof Singapore’s healthcare supply chain landscape – making it more sustainable and resilient.

About The Role

As an Assistant Manager/ Manager, Procurement in ALPS, you will be based at hospital, assist the site lead, supervise a team and work closely with hospital users and ALPS vendors to support in the hospital’s daily operations for patient’s care. The incumbent will be based in one of the Public Health Institutions.

Job Responsibilities

• Experience in procurement activities either for Medical Equipment, Medical Supplies, Non-Medical Supplies and Facility Services, Manpower Services Contracts and Service Level Agreements.
• Responsible for reporting of cluster operating metrics for procurement, logistics and contract management.
• Develop green procurement initiatives to support healthcare net zero goals for Scope 3 emissions.
• Coach and mentor the IT procurement team in executing RFP/RFQs to achieve savings and efficiency.
• Responsible for risk assessment, conducting quarterly control-self assessment exercises within the cluster to ensure compliance.
• Review procurement policy, processes and guidelines ensuring that they are up-to-date, striking a balance between governance and efficiency.
• Guide and ensure internal stakeholders are able to understand and comply with policy.
• Identify and recommend areas whereby procurement processes could be simplified to achieve agility within the organization.
• Manage intranet site for procurement to ensure single source of truth for policies, documents, templates.

Requirements

• Min. Degree with 5 years of relevant procurement and team management experience.
• Ability to lead and motivate team members.
• Strong communication and presentation skills.
• Proficient in SAP MM Module/ARIBA would be an advantage.
• Government procurement experience would be a plus.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your information to potential hiring managers for their consideration. All information will be treated with highest confidentiality.

An exciting career awaits you at ALPS. Join us to embark on a meaning career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

Only shortlisted candidates would be notified.

Only Singaporean needs to apply.

Works closely with the Service Delivery Manager (SDM) to ensure effective management of daily operations, oversee successful transitions and transformations, ensure compliance, drive continuous improvement and SLOs, and maintain clear communication with all stakeholders.

Job Scope:

Day-to-Day Operations Management:

Oversee and manage daily operations across Production, QA/Test, and Sandbox/Development environments. Ensure server health, network performance, and system administration tasks are completed efficiently. Handle incident and problem management, ensuring timely resolution and minimal disruption.

Transition and Transformation Execution:

Develop and implement plans for transitioning infrastructure components from development to production. Lead and execute transformation initiatives to enhance infrastructure services and align with best practices.

Compliance and Governance:

Ensure adherence to security policies, standards, and regulatory requirements.

Support and enhance compliance platforms for vulnerability management, log management, and overall governance.

Cloud Infrastructure Enablement:

Facilitate onboarding of new services and tenants into the compliance platform. Manage the Infrastructure Service Desk and Help Desk to address user support needs and queries.

Continuous Improvement and Optimization:

Drive continuous improvement efforts and operational excellence initiatives.

Monitor and optimize performance to meet SLAs and KPIs, ensuring efficient and effective service delivery.

Documentation and Reporting:

Maintain and update documentation for operational procedures, system configurations, and transition plans.

Generate and provide regular reports on operational performance, incidents, and compliance status.

Stakeholder Coordination:

Coordinate with Authority representatives, project teams, and vendors to ensure alignment and effective communication. Manage relationships with third-party vendors and contractors involved in infrastructure operations and transformation.

Skillset Requirements:

• AWS administration proficiency
• Cloud Infra Knowledge (AWS)
• Service Management Framework (ITIL/ITSM) Proficiency
• Communication and Stakeholders Management Experiences
• Risk and Change Management Proficiency
• IM8 Policies proficiency
• Min 2 Years Exp

IT Project Director

Job Description & Requirements

Our esteem client is looking for a IT Project Director

The IT Project Director must be trained and certified.

He/ She must be able to deliver IT Enterprise Projects. The incumbent must be good in managing Security Access Control Projects involving physical security and information security). The ability to provide professional consultation to stakeholders and clients is required.

Responsibilities:

• Involved in managing large scale Projects in Security Access Control (physical security and information security)
• Demonstrated large scale IT Project Mapping, Design, Planning and Implementation.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Highly responsible in driving the Security Access Projects and managing large complex Projects.

Requirements:

• Strong in handling Security Access Control (Infrastructure, Hardware, Software)
• Good in handling Security Access Control in both Physical Security and Information Security.
• Strong knowledge of Security Access Regulations and Policies.
• Demonstrated large complex Project Management pertaining to Security Access Control experience.
• Knowledge of Security Access Policy and Regulations.
• Good in handling Projects Scheduling, Budgeting, Delivery and Management.
• Experience in handling large complex Project Management experience.
• Demonstrated Service Delivery Management and Project Management Life Cycle.
• Demonstrated experience in handling Project Waterfall Methodology
• Min. 12 years of IT Project Management (Security Access Control System) experience.
• Possess CITPM or PMP certification (a MUST)
• Demonstrated capability to drive the Security Access Control System (Infrastructure, Software, Policies & Regulations) Projects.
• Demonstrated large Team Management experience (20-30 Members)
• Strong Stakeholders/ Client Management experience.
• Possess knowledge of Waterfall Methodology.
• Possess strong Commercial Project Management experience.
• Good Degree in Computer Science/Computer Engineering.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

We regret only shortlisted candidate would be contacted.

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Title: End User Ops

Perm

Responsibilities:

• Provide DevOps-level support for MobileIron, Intune, Remote Access, and other end-user platforms.
• Support Windows 11/Intune environments with 3-5 years of experience.
• Manage incidents, outages, and problem resolution for critical services.
• Collaborate with Tier 1 and Tier 2 Service Desks, vendors, and engineering teams for escalated issues.
• Oversee access management, compliance, and governance for service platforms.
• Coordinate disaster recovery events and service improvement plans.
• Troubleshoot and resolve Intune-related issues, including device compliance and connectivity.
• Perform patching, autopilot updates, and driver/firmware servicing.
• Support over 150,000 mobile endpoints and drive transitions to future platforms.

Requirements:

• 3- 5 years Strong experience with Microsoft Intune, mobile device management, and troubleshooting.
• Knowledge of Windows, iOS, and Android operating systems.
• Proficiency in PowerShell scripting and Intune Graph API is a plus.
• Excellent communication, collaboration, and problem-solving skills.
• ITIL/DevOps experience and relevant certifications are advantageous.

(EA:20C0196)

R22108971

Position

As an experienced IT Project Management Officer, you will be in charge of the PMO activities for IT Production Services, and will be part of the Project management services team.

The PMO is responsible for assisting and supporting the senior management of the department in their day to day activities. This primarily involves the follow up and drive transverse activities, sourcing and reporting (among others). He/She works closely with senior managers of the entity and interacts frequently with other stakeholders based in Singapore and other regions where required.

The position requires autonomy and reliability in performing duties while maintaining close communication and relationship with all of the department teams and partners.

Main responsibilities

• Reporting and Quality AssurancePropose and produce monthly dashboards for department activities and projects (Risk, Quality KPI, Alert, Planning, Budget)
  Build and implement a quality assurance framework to support ISAP transversal projects.
  Setup an adhoc governance for each and every topic/project to ensure a good coordination and follow-up with the main stakeholders
  Continuously evaluating projects to ensure they are meeting the bank standards, adhering to budgets, and meeting deadlines
  
• GovernanceProvide support to the management during governance meeting
  Backup Head of Department on Business Continuity Plan exercices (BCP), crisis management, permanent control governance, administrative activities etc.
  
• Coordination with other groupsCollaborating with other department Heads to define, prioritize the projects
  Provide support on HR matters, ensuring hiring and onboarding are carried out smoothly
  Coordinate with Admin department for booking travel, supplies and office materials
  
• Change, collaboration and processTake the lead to ensure the department alignment with the comapny's compliance, security rules and controls
  Collaborating with other department leaders to define, prioritize, and develop projects
  Facilitate project managers group sharing best practices and lessons learned across the department
  Initiate processes for transverse activities such as new joiner onboarding, compliance monitoring, etc.
  

Qualifications and Profile

Functional

• Working in Banking environment and / or international organization will be an advantage
• Good understanding of an IT organisation and ecosystem
• Experienced in PMO activities or in a project management role (minimum of 5 years)

Technical

• Highly proficient with MS Powerpoint , MS Excel (pivot table), MS Project
• Capablility to producie high quality PowerPoints Dcouments in terms of design and content
• Advanced Excel (VBA) and Power Point proficiency. 3+ years of practical experience of using Excel for building and maintaining data models
• Excellent English oral and written communication skills with the ability to interface with various levels of stakeholders
• Speaking French is an advantage

Other professional skills and mindset

• Bright, outgoing personality with a positive outlook and strong team-working
• Strong leadership skills
• Be creative and proactive is a plus
• Strong attention to details and technicalities.Highly analytical mind and energetic character
• Outstanding presentation and communication skills
• Ability to easily communicate with multi-cultural team members
• Strong organizational skills
• Strong ability to analyze and summarize
• Self-sufficient and pro-active in sourcing information
• Strong sense of confidentiality
• Certification on Project Management (Prince 2 or PMP) or knowledge in Agile methodolgy would be a plus.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Argus is the leading independent provider of market intelligence to the global energy and commodity markets. We offer essential price assessments, news, analytics, consulting services, data science tools and industry conferences to illuminate complex and opaque commodity markets. Headquartered in London with over 1,400 staff, Argus is an independent media organisation with 30 offices in the world’s principal commodity trading hubs.

Companies, trading firms and governments in 160 countries around the world trust Argus data to make decisions, analyse situations, manage risk, facilitate trading and for long-term planning. Argus prices are used as trusted benchmarks around the world for pricing transportation, commodities and energy. Founded in 1970, Argus remains a privately held UK-registered company owned by employee shareholders and global growth equity firm General Atlantic.

Argus Media is committed to ensuring career and personal growth for all its staff and provides extensive training and career development opportunities, as well as participation in employee-led initiatives, including a women’s network. Our core values are Excellence, Integrity, Partnership and Inclusivity.

What will you be doing?

We have an exciting opportunity for a friendly, enthusiastic problem-solver who loves to help people to join our team in our growing Singapore office. Reporting to the Head of IT, you will be the first point of contact for all IT Helpdesk enquiries by resolving first and second-level issues. You will be responsible for effectively and efficiently managing the enquiries to resolution. No two days will ever be the same as you provide exceptional service to all internal stakeholders across Asia. Your responsibilities will include, but are not limited to:

• Acting as the main point of contact for all internal IT questions – providing support to all employees and troubleshooting any issues with their IT systems.
• Completing hardware and software setup and delivery for employees – including equipment for new starters, providing tech support for meeting rooms and assisting with connection to the platform.
• Working with the Asia IT team to identify and deliver solutions and projects that enhance the IT experience for all employees.
• Diagnosing and resolving issues.
• Following standard Service Desk procedures.
• Identifying and escalating situations requiring urgent attention.
• Staying up to date with system information, changes, and updates.
• Support multiple platforms, including desktops, laptops, mobile devices, and VC equipment.
• Support virtual Windows servers, which include design, deployment, and maintenance.
• Support infrastructure according to best practices, including routers, switches, WIFI controllers and firewalls.

You don’t need to know all the answers right now. The team will support you while you help the team and end users.

What we’re looking for in you

We are looking for those who have an enthusiastic can-do attitude.

You will thrive in a small team environment and additionally demonstrate the following:

• At least a Diploma holder in IT Computer studies field.
• The willingness and ability to be “on call” per regional instruction.
• At least 2 years of experience with Support Analyst, or related field, Windows Systems Administration, including deploying and managing servers in a multi-site domain environment.
• Good experience in supporting production applications hosted on Amazon Web Services, Azure
• Ability to communicate across all levels of an organisation
• Takes ownership of your work and follows problems through to resolution
• Excellent time management skills

Preferred Qualifications (Bonus to have)

• Experience supporting Microsoft Endpoint Manager.
• Experience supporting AWS workspace, Microsoft Endpoint Manager.
• Experience supporting Teams VC.
• Experience supporting Juniper Security Appliance.
• Experience supporting Juniper/Meraki AP/Switches.

What’s in it for you

• Work within a highly motivated team at an industry-leading and rapidly growing global company.
• Competitive salary and company bonus scheme.
• A modern office environment designed to foster productivity, creativity, and teamwork.
• Excellent location at Raffles Place in central Singapore – close to public transport and amenities.
• Hybrid working model - Work from Home options available.
• Comprehensive benefits package including medical (GP and specialist), dental and hospitalisation.
• 20 vacation days your first year, up to a maximum of 25 days.
• Extensive internal and external training.
• Employee Welfare & Employee Assistance Programme.

Hours

Monday through Friday, 10.00 a.m. to 7.00 p.m. and 11.00 a.m. to 8.00 p.m. (Shift)

Earlier or later hours, or weekend hours, may be expected on occasion.

We're not engaging any recruitment agencies for this role, so if you're interested, please apply directly.

Position

As an experienced IT Project Management Officer, you will be in charge of the PMO activities for IT Production Services, and will be part of the Project management services team.

The PMO is responsible for assisting and supporting the senior management of the department in their day to day activities. This primarily involves the follow up and drive transverse activities, sourcing and reporting (among others). He/She works closely with senior managers of the entity and interacts frequently with other stakeholders based in Singapore and other regions where required.

The position requires autonomy and reliability in performing duties while maintaining close communication and relationship with all of the department teams and partners.

Main responsibilities

• Reporting and Quality Assurance

Propose and produce monthly dashboards for department activities and projects (Risk, Quality KPI, Alert, Planning, Budget)
Build and implement a quality assurance framework to support ISAP transversal projects.
Setup an adhoc governance for each and every topic/project to ensure a good coordination and follow-up with the main stakeholders
Continuously evaluating projects to ensure they are meeting the bank standards, adhering to budgets, and meeting deadlines

• Governance

Provide support to the management during governance meeting
Backup Head of Department on Business Continuity Plan exercices (BCP), crisis management, permanent control governance, administrative activities etc.

• Coordination with other groups

Collaborating with other department Heads to define, prioritize the projects
Provide support on HR matters, ensuring hiring and onboarding are carried out smoothly
Coordinate with Admin department for booking travel, supplies and office materials

• Change, collaboration and process

Take the lead to ensure the department alignment with the company's compliance, security rules and controls
Collaborating with other department leaders to define, prioritize, and develop projects
Facilitate project managers group sharing best practices and lessons learned across the department
Initiate processes for transverse activities such as new joiner onboarding, compliance monitoring, etc.

Qualifications and Profile

Functional

• Working in Banking environment and / or international organization will be an advantage
• Good understanding of an IT organisation and ecosystem
• Experienced in PMO activities or in a project management role (minimum of 5 years)

Technical

• Highly proficient with MS Powerpoint , MS Excel (pivot table), MS Project
• Capablility to producie high quality PowerPoints Dcouments in terms of design and content
• Advanced Excel (VBA) and Power Point proficiency. 3+ years of practical experience of using Excel for building and maintaining data models
• Excellent English oral and written communication skills with the ability to interface with various levels of stakeholders
• Speaking French is an advantage

Other professional skills and mindset

• Bright, outgoing personality with a positive outlook and strong team-working
• Strong leadership skills
• Be creative and proactive is a plus
• Strong attention to details and technicalities.Highly analytical mind and energetic character
• Outstanding presentation and communication skills
• Ability to easily communicate with multi-cultural team members
• Strong organizational skills
• Strong ability to analyze and summarize
• Self-sufficient and pro-active in sourcing information
• Strong sense of confidentiality
• Certification on Project Management (Prince 2 or PMP) or knowledge in Agile methodolgy would be a plus.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Position

Data Security Specialist - Data Security and Endpoint Security

Data Security Specialist is a technical Specialist role within the Data Security Services team and will be responsible for managing, administration and supporting the Data Security and Endpoint Security technologies for the bank.

Person will be the technical point of contact for the Run team and the related activities to data security and will be the last level of escalation for the Security specialists in the team. He/She is also responsible for the technical transition and validation of Security services from other regions to Singapore. He/She will be involved in projects and POC’s that may involve security services. He/She works with continuous improvement principles. He/She is equivalent to the Subject Matter Specialist on the technologies within data security.

Data Security Services team in Singapore is responsible for day-to-day operational services on the infrastructure of Europe (mainly France and UK) and Asia remotely from Singapore. France infrastructure represents approximately 80% of the worldwide production activities of the company in Singapore.

Team works in Europe time zones and this role will be aligned primarily to Paris working hours. Flexible rotations are followed based on the nature of duties.

The operational support of the team covers the following technical scope:

• Endpoint Security technologies – Anti-virus management, Host Intrusion Prevention System etc.
• Data Leak Prevention systems. - Email Prevent, Web Prevent, Endpoint Protect,
• Encryption Solutions: Disk Encryption, File and Folder encryption,
• Database Audit Monitoring solutions
• Email and Web Phishing Prevention solutions
• Vulnerability Management

Detailed Job Responsibilities

The Specialist has a wide spectrum of responsibilities and actions. Person will be responsible for following (but not limited to) responsibilities in day-to-day work:

As the Specialist of the team, he/she:

• act as the last level of escalation for the team members
• own Incident, Problem and change management process for the team
• assigns technical tasks and manages delegation
• animates the team to encourage collaboration and sharing of practices
• participates to recruitment process for the team

As the Specialist of his/her scope of activity, he/she:

• is actively involved in incident management (fault investigation, resolution escalations of all monitoring alerts and user initiated problem calls/tickets) and request management
• Is the final technical approver for any changes into Data Security systems and is accountable for any technical changes in the environment from a RUN/BAU perspective
• Is involved in projects like End of Life, New Builds, migrations and technical upgrades of the solution managed by the team
• Participates in global Infra events (like Power down and DR Tests)
• ensures activity is performed in compliance with norms, standards, processes and procedures
• gathering required evidence using multiple forensic tools to investigate any data leak incident, conducting interrogation if required, case closure and reporting
• ensures documentation is up to date and relevant for use
• lead the continuous improvement initiatives
• responsible to drive and deliver root cause for any high severity issues
• Focus on automation and optimum use of the team to improve efficiency
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.
• Complete all mandatory training as required to attain and maintain competence
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Work Schedule

• Work schedule is mainly focused to support Asia and EMEA (Paris) time zone; however, may have to support during non-offce hours for critical incidents or escalation as per the assigned on-call support requirements;
• Rotational Shift schedule is followed;
• Work Hours: 2 PM – 11 PM SGT (with 1 week of General shift 9 AM – 6 PM SGT).

Qualifications and Profile

Functional

• 8 - 10 years of IT Security experience in administration and management of IT Security technologies primarily Symantec Data Loss Prevention, Symantec Endpoint Protection, Email Security, Data Classification and other endpoint & data security solutions;
• Should be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science;
• Knowledge of different domains of IT Security;
• Working & hands-on experience in administering the IT Security Solutions;
• Must have experience in working in similar Production setup in Run (Operations) mode;
• Ability to apply risk based approach while working on assigned responsibilities;
• Experience in defining, implementing, and enforcing enterprise-level IT security policies for endpoint and data security solutions;
• Must have working experience in managing endpoint security solution for a Large enterprise level environment, working experience in financial organization is preferred;
• Excellent in analytical, communication and documentation skills;
• Ability to organize work and be able to priories work as per the needs of Production Operation’s needs;
• Must have strong understanding of ITIL processes and comfortable working in process oriented environment;
• Ability to work independently and as well as a part of team and is able to work under minimal supervision;
• Should have time management skills and able to manage work in fast moving environment;
• Excellent written and oral English language skills;
• Knowledge of French language is preferred.

Technical

• Hands-on experience on Symantec Data Loss Prevention (DLP);
• Highly proficient in data leakage prevention (DLP) technologies - troubleshooting and configuration management;
• Deployment, integration and administration experience of various components of Symantec DLP:

- Symantec Endpoint Protect

- Symantec Web Prevent

- Symantec Email Prevent

- Symantec Enforce

• Must have experience in defining, designing and configuring DLP Policies as per the business requirements;
• Deploy, upgrade and troubleshooting knowledge on Symantec DLP solution;
• Scripting knowledge (Phyton, Regular Expression, Powershell) is desirable;
• Professional Certifications:

- CISSP certified is highly preferred

- Symantec Certified Specialist: Administration of Data Loss Prevention (any version) is highly preferred.

• Must be experienced to cover the scope as mentioned in the SKILLS MATRIX section of this document.

SKILLS MATRIX

Technical skills

• Symantec Data Loss Prevention Administration (DLP Policy/Rules creation Specialistise): Must to have
• Trend Micro Deep Discovery Email Inspector (Phishing Prevention): Good to have
• Symantec Endpoint Protection (Anti-Virus): Good to have
• Phyton, Regular Expression, Powershell: Good to have

General skills

• Ability to prioritize effectively: Must to have
• Ability to work autonomously: Must to have
• Ability to work successfully in a team: Must to have
• Adaptability to changing environments: Must to have
• Inter-personal skills: Must to have

Management skills

• Ability to deal with issues, time management: Critical
• Manage escalated incidents: Critical
• Capacity to cooperate / work across discipline: Critical
• Capacity to develop others: Desired

Language skills

• English: Must to have
• French: Good to have

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Main responsibilities of the role:

• Liaise with project stakeholders (onshore IT teams and business users) in defining detailed functional specifications and clarifications.
• Proactively communicate and collaborate with stakeholders to analyze information needs and functional requirements and deliver the following artefacts as needed: detailed functional specifications, use cases, test strategy and test cases.
• Analyze and transform business requirements into solutions with the help of Development teams.
• Prepare, maintain and communicate functional documentation.
• Plan, prepare and execute the qualification strategy and tests of the target solutions.
• Perform System Integration Testing (SIT) before allowing transition to the User Acceptance Testing (UAT) phase.
• Identify test data required to complete the test activities.
• Steering of the User Acceptance Tests (UAT) and reporting status to project stakeholders.
• Report and escalate key risks and issues related to project execution to the project manager.
• Deliver thoroughly tested products on time, up to production deployment.
• Support the project planning, schedules and milestones in coordination with project teams.
• L3 support, troubleshooting of production incidents.
• Work with large data volumes, analysis and troubleshoot of data anomalies/inconsistencies.
• Legal and Regulatory Responsibilities
  • Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
  • Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence

Mandatory

• Hands-on experience of coordination between the business and IT teams (various locations) and as primary functional support for development teams.
• Strong ability to interpret business needs and translate them into requirements.
• Knowledge in software development life cycle and software testing life cycle.
• Experience in writing test documents and performing functional tests.
• Risk awareness, ability to evaluate and predict risks and drawback of target solution.
• Identify and determine enhancements to improve business processes and to mitigate/reduce risks.
• Proficiency in SQL database queries (complex queries).
• Ability to prepare dataset for analysis and validation purposes.
• Strong experience in working with Microsoft Office tools, JIRA.

Nice to Have

• Knowledge of performance testing and associated tools
• UI/UX experience is a great plus.
• Banking sector domain knowledge: payments, accounting, SWIFT, global markets, accounting, etc.

Other Professional Skills and Mind-set

• Strong analytical and problem solving skills.
• Proactive style of working.
• Strong communication (written, and verbal) and organizational skills.
• Ability to multi-task and work independently with minimal supervision.
• Team player mindset.
• Ability to work under pressure
• Understanding and respect of cultural diversity.

EA License Number : 11C4879

Note: This is a contract role (renewable subject to work performance)

Work Schedule: This position requires availability for a rotating 24x7 shift schedule, including nights, weekends, and holidays.

Location: To be discussed during interview

Salary: up to S$3,600 + Fixed Shift Allowance

Job Overview:

• We are looking for a dedicated and motivated IT Operations Specialist to join our team. This role involves working on a 24x7 shift rotation to ensure the continuous monitoring, support, and maintenance of our IT infrastructure. The ideal candidate should have a strong technical foundation, excellent problem-solving abilities, and be comfortable working in a dynamic and fast-paced environment.

Key Responsibilities (SDC Associate Engineer):

• Consistently monitor the performance and availability of IT systems, including servers, networks, and applications. Provide first-level troubleshooting and support for any issues that arise.
• Respond promptly to IT incidents, following established procedures and escalation protocols. Document incidents and resolutions in the incident management system.
• Perform routine maintenance tasks such as software updates, patch management, and system backups to ensure the integrity and security of IT systems.
• Execute daily operational tasks, including system health checks, log reviews, and performance monitoring, ensuring all tasks are completed within the defined SLAs.
• Maintain clear and effective communication with IT teams, stakeholders, and end-users, providing timely updates on incidents and operational activities.
• Ensure adherence to company policies and regulatory requirements, conducting IT operations securely and in compliance with industry standards.

Job Requirements:

• Bachelor’s Degree/ Polytechnic Diploma in Computer Science, Information Technology, or a related field.
• At least 1 year of experience in IT Infrastructure Operations or Support (LAN/WAN/Systems/Cloud).
• Proficiency in operating systems such as Windows and Linux, network protocols, VMware, and IT infrastructure. Experience with monitoring tools and incident management systems is advantageous.
• Strong critical thinking, problem-solving skills, and a passion for information security.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

- Installing and configuring of computer hardware, software, systems, networks, printers, and scanners.

- Monitoring, maintaining, and securing computer systems and networks.

- Responding in a timely manner to service users’ queries, IT issues and requests.

- Providing technical support across the companies (this may be in person or over the phone).

- Manage all IT aspects of employees’ on-boarding / off-boarding and IT Orientation.

- Sourcing and purchasing of all IT equipment’s.

- Supporting and testing of new technology.

- Level 1 Support MS Dynamics AX / D365.

- Provide training to users and participate in IT projects when necessary.

- Document and update Standard Operating Procedures (SOPs), IT policies and IT documents.

- Proactively monitor IT contracts to ensure timely renewal.

- Always reflecting professionalism and best quality of customer service in communicating with users or any related stakeholders.

Perform any other ad-hoc tasks assigned by the Group IT manager.

Location: Tanjong Pagar

Only Singaporean

5days work 8:30am - 5:30pm

Responsibilities:

• Manage network & systems, firewall and storage related issues of the company
• Provide end-user support and training for hardware and software.
• Install, configure and provide technical support to workstations, software, communication services, network printing, scanner, biometric system, CCTV etc.
• Maintain and provide IT support and troubleshooting for end users.
• Perform system administration and maintenance tasks including data protection/backup and disaster recovery sites.
• Deploy, manage and troubleshoot user workstation and computer equipment
• Monitor anti-virus activity, reporting and update
• Create user guide, maintain record and IT documentation
• Perform inventory management of hardware and software

Requirements:

• At least a Diploma / Bachelor’s Degree in Computer Science / Information Technology or equivalent
• At least 5 years of working experience in the related field
• Knowledge of TCP/IP and Windows system
• Experience in construction industry will be added advantage
• Good understanding and experience of Windows operating system, office365, Sharepoint and Autodesk

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Job Summary

The IT and Systems Manager is responsible for overseeing the organization's information technology and systems infrastructure. This individual contributor role involves providing 1st level technical support to users and working with our vendors for 2nd level / 3rd level support, managing the day-to-day operations of IT systems, ensuring network security, implementing IT policies, and managing system upgrades. The individual collaborates with other departments and ensures the organization's technology supports its business objectives effectively.

Key Responsibilities:

1. Technical Support and User Training:

· Oversee the provision of level 1 technical support to employees and departments.

· Work with and manage our vendors for level 2 and level 3 support/issues resolution.

· Develop and implement user training programs for IT systems and tools.

· Establish an IT helpdesk service to address technical issues efficiently.

· Establish clear documentation of system related processes for training and compliance.

2. IT Infrastructure Management:

· Oversee the management, maintenance, and improvement of all IT systems, including hardware, software, and networks.

· Ensure high availability of IT services, managing backups, disaster recovery, and contingency plans.

· Implement and maintain server architecture, cloud services, and data centers.

3. System Administration:

· Administer servers, databases, and networking equipment.

· Perform system monitoring, performance tuning, and troubleshooting to resolve issues quickly.

· Manage the integration of different software platforms and ensure seamless functionality.

4. Network and Security Management:

· Design and maintain secure and reliable networks (LAN/WAN/Wi-Fi) and VPN connections.

· Implement and monitor cybersecurity strategies, including firewalls, intrusion detection, and encryption.

· Regularly update security policies and ensure compliance with relevant standards and regulations.

· Project Management:

· Lead and manage project timelines, budgets, and resources.

5. Vendor and Asset Management:

· Manage relationships with third-party vendors, negotiate contracts, and oversee service level agreements (SLAs)

· Procure and manage IT hardware and software assets, ensuring efficient usage and cost-effectiveness.

· Track and manage IT inventory, ensuring timely upgrades and replacements.

6. Strategic IT Planning:

· Collaborate with senior leadership to develop and execute an IT strategy aligned with business goals.

· Identify opportunities to leverage new technologies to improve business operations and efficiencies.

· Stay current with emerging technologies and industry trends, recommending solutions that drive competitive advantage.

Required Qualifications:

· Bachelor’s degree in Information Technology, Computer Science, or a related field

· Extensive experience with IT systems, networks, and related technologies.

· Strong knowledge of system administration, network security, cloud services, and data management.

· Excellent project management and user management skills.

· Problem-solving aptitude and ability to work under pressure.

Skills and Competencies:

· Familiarity and experience with Microsoft Dynamics 365 Business Central, Microsoft Navision, Microsoft Excel, Jet Report.

· Strong technical expertise in systems administration and network infrastructure.

· Ability to manage multiple projects simultaneously.

· Excellent communication skills for collaboration across departments.

· Strong attention to detail and analytical skills.

· Familiarity with industry best practices in IT governance and security.

· Exposure and familiarity in F&B industry is a bonus – sales, procurement, inventory management processes.

· Strong ability to converse in Mandarin and in written Chinese is a requirement.

· Minimum of 10 years of total experience and 5 - 7 years of relevant Test Lead experience with Payment systems and Cash management applications

· Good knowledge in Payment area like interaction with Clearing, payment file format ISO20022, SEPA and SWIFT. Hands-on experience with such data mapping and testing

· Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels

· Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments

· Proficient in User Acceptance Testing (UAT), E2E ,Functional & System Integration testing of banking and financial applications

· Functional testing experience in GPP-SP (Global PayPlus – Service Platform) is mandatory

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Executive to join our team in Singapore.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.
• Manage the project implementation plan & budget; identify the scope of project deliverables at each project milestone; monitor progress & take preventive/corrective action whenever necessary.

Requirements Elicitation: Partner with clients to identify high-level requirements and capture critical business needs. You'll excel at articulating and documenting these requirements, assessing solution risks, and prioritizing effectively.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports. Clearly articulate and document business requirements. Assess the risks of various solutions and prioritize competing business demands.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 1-2 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Responsibilities:

• Take an aggressive approach in proactively supporting all staff in the base location, collaborating with IT Organization to ensure that staff is operating effectively from an IT support standpoint
• Work closely with Service Desk to expedite technical problem resolutions, address users’ queries and follow-throughs
• Partner with Local IT Project Team in providing infrastructure service, new customer startups, internal project including technical investigation and documentation, testing and execution, etc.

Requirements:

• Minimum Diploma in Information Technology
• Preferably, IT-Certification in Microsoft Tools
• At least 1 year of technical knowledge on Microsoft Tools
• Customer service experience and Logistics Business Knowledge is an advantage
• Expected to perform any other tasks as deemed necessary by IT Team Leads

Job ID: QVR69YYR

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Job Responsibilities

· Lead, Manage and Coordinate projects between Business, Operations and IT

· Create necessary documentations such as training materials, user manuals, test plans, schedule, proposal documents, contracts, etc.

· Conduct training, presentations, discussions and organise milestone meetings, debriefs and project status updates.

· Gather requirements, perform gap analysis, conduct research and manage risks assessments.

· Meet necessary support SLAs and expectations

· Deployment of projects locally and globally together with global business teams, where necessary

· To perform change and problem management

Qualifications

· Min 3 years experience in IT industry

· Diploma/Bachelor Degree in Computer Science/ Information Technology or equivalent

· Hardware & Software knowledge

· IT Project Management experience preferred

Roles & Responsibilities

• Manage the inside sales representatives team
• Set and track sales targets for your team
• Suggest and implement improvements in the sales administration process
• Coordinate department projects to meet deadlines
• Report on sales metrics and suggest improvements
• Prepare monthly, quarterly and annual sales forecasts
• Use customer feedback to generate ideas about new features or products
• Research and discover methods to increase customer engagement
• Ensure sales, finance and legal policies and procedures are met
• Build an open-communication environment for your team
• Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales