• Must need to work on weekends and Public holidays
• Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.
• Coordinating, monitoring and reporting on daily operations.
• Recruiting, training and supervising employees.
• Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
• Monitoring and maintaining suitable store inventory levels.
• Assisting with the development of new sales and recruitment strategies.
• Ensuring the store environment complies with health and safety regulations.
• Maintaining a clean, organized and aesthetically pleasing store front.
• Resolving customer complaints and concerns in a timely manner.
• Ensuring that store policies and procedures are followed.
• Providing accurate information (e.g. product features, pricing and after-sales services)
• Answering customers’ questions about specific products/services
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Stay up-to-date with new products/services
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Assist to condition fresh flowers and maintain the flower shop's cleanliness
• Assist to craft/arrange floral arrangements and bouquets (including but not limited to hand bouquets, table flowers and centerpieces, hampers)
• Assist to prepare and pack fresh flower arrangements and other materials required for daily maintenance, floral set ups which includes preparing floral containers, required props, floral foam and floral carts for storage, refrigeration and delivery
• Assist to deliver flower arrangements, and touch up flowers if there are any placements arranged beforehand
• Assist to do daily routine maintenance, or as and when required to ensure flowers remain in good condition
• Follow instructions and complete tasks assigned by superiors
• Coach and support other team members
• Hire and train new employees for the sales floor or other departments (e.g. shipping and receiving)
• Maintain and monitor store inventory
• Ensure that the store is clean, safe and presentable for customers
• Greet and assist customers as necessary when other sales associates are busy
• Conduct regular audits of the store’s physical and practical condition to ensure quality
• Maintain product levels appropriately
• Interact with the public via social media and maintain the store’s online presence
• Process sales when necessary
• Generate and review daily sales report

YOUR IMPACT _________                  

The Regional Assistant Retail Education Manager plays a key role in driving and animating the Makeup category, digital and client experience education strategy in Travel Retail Asia Pacific (TR APAC). As the subject matter expert in Makeup, you will be an integral part of the regional training team to adapt and create content for estimate population of 700 Beauty Consultants across 250 doors in the APAC region. You will lead the Makeup specialist development plan and build a community of passionate Dior Color Stylists and Makeup Artists.

With responsibility to support transversal projects within digital learning, you will manage makeup e-modules and drive BC engagement within this digital learning community. Together with the education and marketing team, you will collaborate to organize events such as BC seminars, Train-the-Trainers (TTT) and other engagement activities.

Reporting to the Regional Senior Retail Education Manager, you will also work closely with the Training Managers to support their training content needs, and with the Regional Marketing team to refine retail tools, services and exciting experiences for our customers.

YOUR MISSION _________

MAKEUP CATEGORY TRAINING

• Be the voice of Travel Retail APAC for Makeup Education
• Adapt and transmit centrally-created Makeup training modules and tools for TR APAC, collaborating with Regional Makeup Marketing and each market’s Training Managers (TM) on needs and strategy. 
• Deliver Train-the-trainer to TMs on key makeup modules including novelties, integration, professionalization, and specialization level.
• Closely follow global and regional Makeup trends, transmitting them to the field team through creation of digital content and videos.
• Work closely with the Digital Training project team to digitalize makeup modules.
• Together with the Regional Training team, produce Generic Staff 3-axis training modules and tools.
• Work with vendors to translate and proof-read Makeup training content developed by Central and/or Regional.
• Collect feedback to continuously improve quality of materials to address the markets’ needs, provide advice for category and trade marketing and business development teams on services. 
• Plan Makeup learning calendar and maintain Makeup modules library, ensuring that all content is available in a timely manner to support launch calendar and Makeup curriculum.

• Adapt Makeup services according to the region’s needs and implement in timely manner (with launches, new openings etc.) 

MAKEUP SPECIALISTS’ DEVELOPMENT AND COMMUNITY ENGAGEMENT

• Plan and rollout yearly Makeup Specialist certifications with every market.
• Build field team’s passion in Makeup, identify and develop Makeup Specialists (Color Stylists & Makeup Artists).
• Build field team’s makeup expertise, makeup demonstration and application, and selling skills through seminars/ webinars, digital and/or physical.
• Maintain frequent communication with Makeup community via the digital training app, share relevant retail information and social media buzz updates. 
• Work closely with markets to consolidate and share key insights on Chinese and Local consumer trends and selling approach.

• Forecasting of grooming products and gifts for Makeup specialists & BCs and ensure timely order for on-counter date.

• Support the Senior Retail Education Manager with budget updates on tools, grooming and gifting expenses.

MAKEUP SERVICES AND TOOLS

• Lead the implementation of Makeup services, adapted to the format of market’s needs, from on-counter to animations/VIP events.
• Ensure a consistent standard of makeup service excellence across key boutiques, with expert consultations, artistry skills and cross-selling capabilities.
• Train-the-trainer on Makeup Retail tools (Lip Tool etc.) and Makeup services (consultation, pampering, masterclasses).
• Responsible for the update of Makeup Retail Tools for the POS
• Collect feedback and provide advice for makeup category marketing and business development teams on retail tools and services. 

PLAN MAKEUP LEARNING CALENDAR AND MAINTAIN MAKEUP MODULES LIBRARY

• Provide a clear roadmap of the learning support provided and required from various stakeholders.
• To download the centrally-created modules into the regional SharePoint folders, releasing the adapted content in a timely manner to ensure ample support for launches, and maintaining an organized library of modules for trainers.

BC SEMINAR / SPECIALIST SEMINAR / GOLDEN STAR NOMINEES

• Be a key member of the organizing committee of regional key events.
• Design, plan and organize the workshops and activities for makeup category.
• Collaborate with forecast team to ensure the supply of gifts and product testers.
• Where needed, to support the project manager of the Seminar/Event.

ADMINISTRATIVE AND OPERATIONAL SUPPORT

• Create, Manage and Monitor all Training Packages on InDior App for all categories (Forecasting Tool)
• Collaborate with Regional and Market Trainers on each FM Run to forecast quantity allocation for training gifts, grooming kit, uniforms and couture gifts.
• Track market consumption as per forecast to ensure minimal wastage.
• Liase with supply team on item availability and cascade info to market to ensure timely delivery.
• Support in uniform & grooming plan.
• Support in the financial processing of quotations, POs, invoices and updating of budget expenses.

Responsibilities

· Oversee day-to-day operations

· Design strategy and set goals for growth

· Maintain budgets and optimize expenses

· Set policies and processes

· Ensure employees work productively and develop professionally

· Oversee recruitment and training of new employees

· Evaluate and improve operations and financial performance

· Direct the employee assessment process

· Prepare regular reports for upper management

· Ensure staff follows health and safety regulations

· Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Requirements and skills

· Proven experience as a Manager or similar executive role

· Experience in planning and budgeting

· Strong analytical ability

· Excellent communication skills

· Outstanding organizational and leadership skills

· Problem-solving aptitude

· Able to work on weekend and public holiday

Job Title

Manager / Supervisor

Occupation

MANAGER / SUPERVISOR

Job Description & Requirements

Job Description

Perform excellent services in retail

Well informed and up to date with current trends and business improvement

Good knowledge of store upkeep and business development

Maintain good communication and quality service to customers

Achieve monthly sales target

Able to manage independently and as a team

Maintain outlet cleanliness and upkeep equipment maintenance

Requirements

Minimum 3 years’ experience

Able to work on weekends and PH preferred

Able to work commence work immediately or within short notice period

Must be able to handle both local and migrant worker customers

Neat, polite and have effective communication skills

Location at Bukit Batok, Teck Whye, Yishun, Jurong West, Boon Lay or Woodlands

Job responsibilities:

· • Overall project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations.

· • Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets.

· • Coordinate internal resources and third parties/vendors e.g. Consultants and Sub- Contractors/Suppliers for the flawless execution of all projects.

· • Ensure that all projects are delivered on-time, within scope and within budget.

· • Ensure that work are executed in accordance with approved plans/drawings, contract specifications and regulatory requirements.

· • Ensure resource availability and allocation.

· • Develop detailed project plan to monitor and track progress.

· • Manage changes to projects’ scope, schedule and costs using appropriate verification techniques.

· • Perform risk management to minimize project risks.

· • Measure project performance using appropriate tools and techniques.

· • Create and maintain comprehensive project documentation.

· • Responsible for the overall project management, planning & control, and execution, including project budget evaluation and profitability.

· entify and comply with all applicable statutory/regulatory requirements related to the project.

· Lead a team of professional and technical staff in planning and execution of day-to-day operations to achieve all key project target.

· Respond swiftly to work delays, emergencies, and other problems.

· • Report and escalate to Management as needed.

· • Any other duties that may be assigned.

· Requirements:

· • Proven at least 3 years of working experience in project management in the public and private residential, government and commercial building projects.

· • Solid technical knowledge related to structural, architectural (finishing) or M&E works.

· • Solid organizational skills including attention to detail and multi-tasking skills.

· • Excellent written and verbal communication skills.

• Excellent team player with ability to meet tight deadlines

Roles and Responsibilities:

· At least 10 - 15 years of relevant work experience.

· Strong experience in Banking Financial Services industry in APAC

· Good understanding of the regions banking landscape, buying preferences and patterns and technology trends.

· Strong track record of hunting new business, develop a strong pipeline and ensure repeat business within the account.

· Good understanding of Enterprise Services, Technology and Solutions

· Professional communication skills and ability to interact with the CXOs and senior managers.

· Strong organization, presentation and negotiation skills.

· Good Skills and experience in Pricing, negotiations, contracting and closing

· Need to be a hustler with ability to thrive and be successful in a competitive marketplace.

· Innovative mindset to propose new ideas and solutions.

· A Bachelor degree with relevant post graduate/professional qualification is desirable

· Strong skills with Excel, Word and PowerPoint is a must.

. Experience in Horizontal Sales

• Ensure that all agreed operational standards are maintained within the Spa and that any defects are addressed quickly and efficiently.
• Take full management responsibility within the Spa acting as Duty Manager and Spa Representative as required.
• Responsible for Opening/Closing Procedures when on duty.
• Set an example at all times in standards of professionalism, attitude and appearance as required from the staff.
• To ensure that all treatments carried out in the spa are in line with agreed procedures.
• Initially deal with all guest enquiries, feedback, complaints and issues and to ensure that necessary follow up/action to carried out.
•Provide operational support when required.

Infrastructure Engineer

· A minimum of 5 years of experience in Banking Infrastructure environment.

· Monitor the health of the Linux, Windows, AIX, VMware servers through both automated and manual processes.

· Perform server hardware maintenance and upgrades.

· Timely action to resolve or escalate to the next level for investigation.

· Great knowledge in handling incident, change management process.

· Install, configure, and maintain servers in a Linux, Windows environment.

· Maintain documentation for procedures, configurations, and programs.

· Good knowledge of the fundamentals of VMware ESX and related technologies.

· Excellent communication and collaboration skills.

· Great organizational, time management, and problem-solving skills.

· Availability to resolve urgent environment problems outside of business hours.

· 24/7 support required to handle BAU Operations.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

Requirements:

• High school or equivalent education level.

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Be a team player.

• Be dedicated to customer satisfaction and a great customer experience.

• Able to work on weekend and public holiday

Tennis Manager
Supa Athletics Tennis Academy is looking for a Tennis Academy Manager.

SUPA Athletics aims to raise awareness, promote a healthy lifestyle and create vibrant community in which our clients can achieve desired health and fitness.

Position Overview:
Responsibilities

– Oversee the day-to-day operations of Supa Athletics, including scheduling, staff management, managing coaches’ meetings, and program development plans.

– Manage employees and staff, ensuring optimal team performance and efficiency.

– Oversee the operations of Supa Athletics tennis programs.

– Developing and managing Singapore school's team tennis program.

– Ensure the safety and enjoyment of all players during lessons, clinics, and events.

– Develop and implement a successful junior program, including 10-and-under programs and a pathway for juniors to play collegiate tennis.

– Develop and carry out a marketing plan to acquire new leads.

– Provide high-quality private and group tennis lessons for players of all ages and abilities.

– Organize and lead tennis clinics, camps, and special events.

– Develop lesson plans and customized training programs to help students improve their skills and achieve their goals.

– Foster a positive and welcoming atmosphere in our academy for all clients.

– Promote tournaments, events, clinics, tennis programs and to encourage client participation.

– Creating a strategic plan to acquire local schools and tennis venues.

– Writing monthly business operations report.

Management Experience:

– Prior experience in tennis programs and facility management is a plus.

– Leadership or management experience in a club or sports facility.

– Experience coaching competitive tennis players.

– Experience in organizing and managing tennis programs, clinics, workshops, and tournaments.

– Managing large groups.

– Experience in managing school tennis team programs.

– Experience in developing tennis programs and overseeing them.

– Knowledge of safety measures and their implementation into tennis programs.

– Knowledge of tennis equipment maintenance and racquet stringing.

– Organizational, time management and problem solving skills.

– Scheduling

– Equipment management

Qualifications – Certification:

USPTA, ITF or PTR Certification (required), NROC (required) MOE Instructor Registration or other certificates are a plus.

– Experience: Minimum of 15 years of experience as a tennis pro or instructor.

– Skills: Strong knowledge of problem solving, time management, organizational and managing groups of people, tennis techniques, strategies, and player development.

– Communication & Leadership: Excellent communication and leadership skills.

– Current CPR/AED qualifications

– Flexibility: Availability on evenings, weekends, and holidays.

– Desire for continuing education training.

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Overview:

We are seeking a motivated and experienced Manager to oversee our team of Consultants. This role is essential in driving sales, providing exceptional customer service, and enhancing our brand's presence in the market. The ideal candidate will have a strong background in interior design and curtain sales, along with proven outdoor sales experience.

Key Responsibilities:

• Recruitment & Training: Hire and train a team of Consultants, ensuring they have the skills and knowledge needed to succeed in the field.
• Sales Management: Oversee on-site sales activities, guiding the team to meet and exceed sales targets while maintaining high customer satisfaction.
• Customer Engagement: Foster strong relationships with clients, addressing their needs and preferences to deliver tailored solutions.
• Sales Strategy: Develop and implement effective sales strategies to enhance product visibility and drive revenue growth.
• Market Analysis: Monitor market trends and competitor activities to identify new opportunities for growth.
• Reporting: Track and report sales performance metrics, providing insights to senior management on areas for improvement.

Qualifications:

• Experience: Minimum of 10 years in outdoor sales experience.
• Skills: Strong understanding of the sales process, exceptional communication skills, and a customer-centric mindset.
• Results-Driven: Proven track record of meeting or exceeding sales targets in a competitive environment.
• Leadership: Ability to inspire and motivate a team, fostering a collaborative and high-performance culture.

Job Title

Manager / Supervisor

Occupation

MANAGER / SUPERVISOR

Job Description & Requirements

Job Description

Perform excellent services in retail

Well informed and up to date with current trends and business improvement

Good knowledge of store upkeep and business development

Maintain good communication and quality service to customers

Achieve monthly sales target

Able to manage independently and as a team

Maintain outlet cleanliness and upkeep equipment maintenance

Requirements

Minimum 3 years’ experience

Able to work on weekends and PH preferred

Able to work commence work immediately or within short notice period

Must be able to handle both local and migrant worker customers

Neat, polite and have effective communication skills

Location at Bukit Batok, Teck Whye, Yishun, Jurong West, Boon Lay or Woodlands

MANAGER ( FULL TIME )

PROVIDE FOOT AND BODY MASSAGE FOR CUSTOMERS

CAN WORK AS A TEAM TO PROVIDE PROFESSIONAL TECHNICAL SERVICES TO CUSTOMERS AT DIFFERENT LEVELS

BASIC + COMMISSION

CAN SERVE MALE OR FEMALE CUSTOMERS

TO CONTINUOUSLY IMPROVE YOUR SKILLS

OBEY THE LEAFERSHIP

ANYONE WITH RELEVANT EXPERIENCE CAN SEND EMAIL TO

[email protected]

· Responsible for working closely with staff in day-to-day outlet operation

· Maintain good rapport with staff to ensure sales targets are achieve by individual and team performance

· Ability to drive sales and build a new customer base

· Promote brand awareness and the company’s service/ products to customers

· Handle customer’s feedback professionally

· Lead and motivate staff in providing excellent service

· Deliver professional nail services, including manicure/ pedicure, extension and gel nail services

· Good excellent cleanliness and hygiene practices

· Recommending various nail designs and nail art to clients

· Evaluating the condition of clients’ nails and advising them on proper nail care and suitable nail care treatments

· Sanitising all nail instruments and equipment before each use

· Ensuring that workstations are kept clean and orderly

· Ensuring that nail supplies are adequately stocked

· Advise clients on nail care and the use of products and colours

· Promote and sell nail care products

· schedule client appointments and accept payments

· Other duties as and when assigned

Requirements

· With or Without experience - Candidates with experience will be an advantage

· Able to work on weekends and PH

· Good communication skills and cheerful personality

Other Information:

· Good and comfortable working environment

· Annual leave and Medical benefits

· Basic Salary + Commission + Service point + Incentive

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

IT Business Analyst - {Payments Systems) - Bank

We are seeking a highly motivated candidate for the position of IT Business Analyst within Information Technology Department under Asian Systems Office.

The successful candidate will be part of a growing dynamic regional team that in charge of Regional Payment System.

This is a critical system that processes all the domestic payments received from our corporate customers in this region.

You will be expected to play an important role in ensuring good quality, timely delivery of the system solutions.

Job Responsibilities:

• Conducts requirements analysis and collaborate with business units to elicit and review business requirements
• Work with cross functional teams to analyse and define the integration requirements between different systems, highlighting any dependencies and impacts
• Responsible to analyse and define detailed functional and non-functional requirements based on the business requirements
• Monitor and manage risks/issues related to the requirements and scope creep
• Work with offshore test team to translate requirements to test scenarios and test cases. Validates test result to ensure the fixes are tested correctly before rolling out to production.
• Clarify test findings escalated by test team and classify the findings accordingly (either as a defect or change request)
• Liaise with the relevant teams including vendors to investigate reported issues/problem, identify root cause/impact, implement workaround and fixes to resolve issue.
• Manage the outstanding defects/change requests, prioritize with business units and plan for the fix or implementation.
• Provide L3 production incident analysis, resolving, handle user queries and change requests.
• Maintain up to date knowledge based or documents related to application features and processes (subject matter expertise)

Job Requirements:

· Bachelor’s Degree in Computer Science, Information Systems, or other related field

• 7+ Years of experience with specialization on Payments implementations, with exposure to methodologies and frameworks for business analysis

· Experience in Payment & Settlement systems with strong domain knowledge of Asia Pacific payment systems (e.g. RTGS, NEFT, ACH, CITAD, G3 Fast, Payroll etc.)

· Excellent Knowledge of ISO20022 payment standard and SWIFT messages

• Experience with TCS Bancs Payments product preferred

· Familiar with project management fundamentals and change management processes

• Excellent analytical, troubleshooting and problem solving skills
• Strong verbal and written communication skills
• Excellent interpersonal and negotiation skills
• Strong planning, organizational and time management skills
• Self-motivated and possess drive, and ability to work independently and a good team player
• Experience in software development lifecycle (SDLC) and exposure to Agile methodology
• Knowledge in Java/J2EE platform, Oracle DB, SQL, Unix/Linux, IBM WAS (would be a plus)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

ALM Risk Business Analyst

1. Responsibilities

1.1. Gather, collate, and analyze requirements from business users and provide clear functional specifications for enhancements to ALM Risk Systems.

1.2. Perform impact analysis of enhancement requests on existing processes.

1.3. Design solutions that are sound, adequate, and forward-looking to address ALM business requirements.

1.4. Plan, schedule, and executes to deliverable objectives from initiation till successful implementation within agreed timelines.

1.5. Devise comprehensive test plans (including test scenarios and test cases) to test IT deliverables.

1.6. Perform User Acceptance Testing, Regression Testing, Simulation Testing and Live verifications to ensure system deliveries meet requirements objectives.

1.7. Formulate a Roadmap for ALM Risk Systems that continually addresses existing and potential business needs.

1.8. Provide functional support to business users and co-manage ALM Risk System production issues with technology partners.

2. Requirements

2.1. Degree in Banking, Financial Engineering, Computer Science, or any other related quantitative discipline with about 1 to 5 years’ relevant experience in business analysis area

2.2. Understanding and experience in ALM Risk, including Liquidity Risk and Interest Rate Risk, specifically LCR, NSFR, MCO, IRRBB is preferred.

2.3. Prior experience in implementing or managing an ALM Risk System would be an advantage.

2.4. Prior business analysis experience of interfacing between IT Teams and end Users and translating / documenting business requirements into documents that can be used by IT Teams for development of systems solutions.

2.5. Knowledge of machine learning and AI usage would be useful.

2.6. Proficient in SQL and Excel

2.7. Strong inter-personal, communication, presentation, analytical and problem-solving skills

2.8. Accountable and self-starter

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills
• Able to work on weekend and public holiday

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Job Responsibilities:

1. To facilitate and be responsible on the implementation of new market products/projects and initiatives, including putting up the policies/procedures and maintenance of Operations Procedure Manuals.
2. Perform reporting to Management, Head Office, and MAS
3. Perform internal control functions, including updates to policies and manuals, audit, BCP management, responding and compliance to changing regulations.
4. Preparation/checker on Swift message and management of Swift system.
5. Execution of wholesale loan transactions, including fund finance, structured finance, corporate finance, SBLC/LC and all types of corporate loan products
6. Collaborate with various internal team, including Fund Finance, Compliance, Risk etc
7. Ensure internal policies and procedures, regulatory and compliance requirements are met at all times.

Job Requirements:

1. Degree in Finance/Business
2. At least 6-8 years of working experience in international banks across for wholesale loan and various treasury product
3. Experience required in fund finance, including structured finance, or corporate finance, SBLC/ LC, and all corporate loan products.
4. Preferably with knowledge in Treasury products including FX/Money Market, Bond and Derivatives
5. Knowledge and experience, and a strong understanding in Operations functions/processes, and a detailed-oriented professional
6. Knowledge and experience in Swift System
7. Excellent IT skill sets, proficiency in various banking market systems
8. Pleasant personality, meticulous, good team player with a positive attitude in a fast paced and deadline-oriented environment
9. Able to multi-task, demonstrates the ability to quickly pick up new topics and grasp key issues.
10. Problem solver and takes ownership of assigned tasks and can manage tasks/project independently to final delivery.
11. Possess good communication skills to engage stakeholders across different functions, escalate issues in a timely manner to management for direction and resolution.
12. Proactive and highly motivated individual who is passionate about adding value to a new business/initiative.

JOB DESCRIPTION

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

JOB REQUIREMENTS

2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

1. Basic knowledge or understanding in Credit Card and Card Rewards processing.

2. Meticulous, with an eye for detail, and able to work in a fast-paced environment to support user request and testing.

3. Efficient planning skills and an ability to adhere to deadlines.

4. Help to liaise with technology partners on solution, delivery timeline and User Acceptance Test (UAT) environment readiness.

5. Create UAT test plan, test scope, test script and data, setup Rewards Campaigns in UAT and to perform end-to-end user acceptance testing.

6. Document test results and provide test artifacts in structure format for review and walkthrough with stakeholders.

7. Able to Manage UAT progress, provide timely UAT status reporting, highlight and report issues earlier, monitor issues with timely resolution, and to update business teams and key stakeholders.

8. Collaborate with technology partners, business teams and operation teams on system implementation, including the preparation of instructions/parameter forms to parameter team for Rewards Campaigns setup.

9. Arrange with business teams and stakeholders for live verification.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Handles the day-to-day operational work - processing account closures, Earmark / Signal status, Transactions posting and follow up with the respective parties, if necessary, and ensures that service standards are met.

1) Prepare/Update PRMs & SOPs timely

2) Archival & Retrieval of documents

3) Support UAT/LV on system/workflow enhancement.

4) Perform FATCA/CRS processing activities

5) Enrolment & De-enrolment of e-statements

6) Sorting of mails

7) Processing of returned cards (ATM/Debit/Credit)

8) Processing of returned mails (Individual & Corporate)

9) Support Team Manager/Leader on project/initiatives & process improvements.

10) Meet turn-around times / service levels at all times

11) Complete adhoc assignments/tasks assigned within timeline

12) Any other duties that may be assigned by Team Lead or Team Manager

13) Perform call back verification to customers for static data updates

14) Handling of failed notifications

15) Prepare Powerpoint slides as and when required

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Functional/System Analyst – Cash Management Systems

Job Description:

We are seeking a highly motivated candidate for the position of Functional/Systems Analyst within Informations Technology Department.

The successful candidate will be part of a growing dynamic regional team that in charge of Cash Management System.

This is a critical system that processes all the domestic payments received from our corporate customers in this region. You will be expected to play an important role in ensuring good quality, timely delivery of the system solutions.

Responsibilities:

· Gather, analyse user business process and requirements; verify & validate the requirements and ensure the requirements are document into functional and non- functional specification.

· Work with cross functional teams to analyse and define the integration requirements between modules and interfaces with other systems.

· Perform requirement traceability, identify out of scope requirements and escalate scope creep; review, identify and resolve conflicting, incomplete and inaccurate requirements.

· Deeply review and evaluate IA (Impact Analysis), functional, technical design and specification prepared by vendors from business and technical point of view.

· Review, verify & validate fixes are tested correctly before rolling out to production.

· Track and resolve all reported defects to closure, analyse and identify root cause and ensure fixes are done and tested before implementation

· Provide post implementation support including production support, user query and change request.

· Liaise with internal team and vendor to investigate reported issues/problem, identify root cause/impact, implement workaround and fixes to resolve issue.

· Support enhancement releases, testing and implementation.

Requirements:

· Experience in Cash management and Payment domain (e.g. RTGS, G3 FAST, SWIFT standards or ISO 20022, etc.)

· Proficient in gathering and analysing Business Requirement, Technical & Functional Specification Design documentation, test case design.

· Knowledge of all phases of IT system development and implementation life cycle

· Knowledge in J2EE, Oracle, SQL, Unix/Linux, Web application development, IBM MQ is preferred.

· Strong and patient analytical and problem solving skills

· Good inter-personnel and communication skills across a wide range of people

· Self-motivated and possess drive, and ability to work independently and a good team player

· Experienced in working with different teams on medium to complex regional channel systems will be an advantage.

· Project management skills is preferred.

· Self-motivated and possess drive, and ability to work independently and a good team player

· At least 5- 6 years of experience

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.