The primary role of an IT Support Engineer with our global company, Human8, is mainly to provide IT support to all internal users / employees by following the best practices in place, in a 1st and 2nd line multi-purpose role.

The position will involve a high level of customer service and support, proactive problem solving and an expectation of continuous service improvement of the Human8 infrastructure and support desk.

We are looking for a Service Desk Engineer to join our Global IT Operations team and support the growth of Human8 and its international expansion.

Together with your team members in the IT Operations team you will be responsible for the IT Service desk & support of all hardware and software.

You are able to align different service desk and regions in 1 unified process and maintain an international IT infrastructure.

With your knowledge and passion for technology, applications and IT systems you can take us a step further than the competition. You will share your knowledge with the users and guide them with training.

Provide support for 800+ users in +25 office locations around the globe, with occasional travel to other offices if required. Because of the different time zones you have to support there is willingness to work in different time zones (early or late shift).

Responsibilities

• Supporting our end users on hardware and software used at Human8.
• Maintenance and setup of end user devices (Windows & Mac).
• Managing the service desk.
• Creating documentation and training materials.
• Management of Office 365 and other licenses.
• Stock and asset management.
• Installation and support of IT equipment (Wi-Fi access points, printers, videoconferencing,…).
• Deploying new software.
• You will be involved in security operations (access control, configuration, patches, security updates, vulnerability scanning).
• Contact & follow-up with external suppliers for hardware purchases.
• Asset management and stock management (including wiping and disposal of devices).
• Monitoring of the IT environment.
• You can do magical things with scripting (small office automation tasks).
• You make and maintain procedures and other documentation.

Qualifications

• Bachelor in computer science or higher (or a proven track record in IT).
• Remote working techniques: Citrix, VPN, Remote desktop…
• You’re familiar with: routers, switches, TCP/IP, DHCP, DNS, FTPS, VPN, HTTPS, …
• Other relevant skills: Nessus, Qualys, antivirus, …
• Background of IT security techniques is a plus (technology, procedures, …) and you can help with maintaining the ISO 27001 certificate and improve our ISMS.

Knowledge of helpdesk software (FreshService, Zendesk, Jira, …):

• Good knowledge of software deployment automation and unattended installs
• Knowledge of IT networks, systems & security
• Security operations mindset

Excellent knowledge of Microsoft products and related services:

• Windows 10, Windows Server
• Active Directory, GPO, WSUS, DFS, Exchange Server, IIS, …
• System Center Configuration Manager
• Office 365 management and migrations
• Azure or cloud environments
• PowerShell scripting

You have at least 3 years of professional experience, but if you feel you’re the right candidate for the job please don’t hesitate to reach out!

Benefits & Perks

• Local perks & benefits
• Global hybrid working culture
• Diversity & Inclusion initiatives
• Team bonding events

About Human8

We're Human8, the human-driven consultancy, that connects brands with people and culture to drive positive change.

Human8 is the coming-together of 10 game-changing agencies from around the world: InSites Consulting, Direction First, Columinate, eÿeka, Join the Dots, ABN Impact, Answer Global, Space Doctors, Gongos, and Happy Thinking People.

We unite a creative, smart and ambitious group of +900 people across 23 locations under one vision: making brands more human by better understanding people and culture, empowering brands to take action, and enhancing the lives of the people they serve.

Sales manager/Sr. Sales manager (Public Sector)

Location – Singapore

Permanent role

The company is growing exponentially and is looking to hire a sales professional to sell ICT solutions to Government clients.

Responsibilities:

• A hunter role, able to identify opportunities and work out a market strategy
• Own a client portfolio and manage the sales process end to end.
• Develop an Account Plan for each account, then drive the execution of that plan to success
• Conducts account planning and proactively seeks to bring innovative ideas and approaches to the account strategy for quarterly review
• Identifying and mapping business strengths and customer needs
• Prospecting, building the pipeline and selling NTT DATA solution to enterprise clients
• Engage with C-level prospects to position NTTDATA enterprise value proposition and key player in deal to closure
• Provide pro-active, trusted thought leadership to target accounts
• Orchestrate internal teams to collaboratively build Joint Vision Roadmaps outlining the value that NTTDATA will deliver and the investments the client will need to make
• Generate new sales opportunities, and work with the technical solutions experts to create innovative and compelling proposals.
• You will be responsible to qualify, participate and take lead in Government tenders.
• Work together with internal and external stakeholders to achieve the objectives of the company as a whole
• Prospect, educate, qualify and develop opportunities in existing and new key accounts to identify profitable revenue streams.
• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion

Requirements:

• University degree/business/engineering school or similar tertiary qualification
• 5+ years of experience in ICT solutions to public / government clients with key strengths on IT solutions.
• Comfortable in contract negotiation, deal forecasting and articulating organisation's capabilities to customers
• Strong business acumen and work independently
• Positive mind-set, result-oriented, high level of initiative and integrity

Only shortlisted applicants will be contacted.

We are recruiting for a multinational developer-owner-operator of real estate products and services across the property value chain. They are listed on the Main Board of SGX and has multiple real estate asset classes in residential, retail, commercial & business parks, industrial & logistics as well as hospitality. The Group has businesses in Southeast Asia, Australia, Europe and China.

As part of the Group Strategy and Planning team, you will be responsible in conducting macroeconomic, real estate, corporate finance research and analysis. You will be adding value by helping to generate actionable insights that deliver value to stakeholders. This role provides exposure to real estate across asset classes and geographies, and analytics in a business context and provides interaction with senior management, internal and external parties.

You will be responsible in preparing and presenting research briefs on topics impacting real estate investment and strategy decision making, including global and regional / country macroeconomic outlook, real estate sector fundamentals and business competitive research.

You will help to deliver calibrated and thoughtful market commentary for the Group’s annual management and board strategy discussions, leadership conferences and external audience, working with business units, help formulate house Views that map out investment, business model and product development implications.

Requirements:

You have a bachelor’s or Master’s degree in Economics, Real Estate, Business Administration or Finance with strong record of academic achievement with at least 5 years of relevant experience in economic, real estate or equity research. Job title and seniority will commensurate with the years of relevant experience.

You possess strong and structured analytical and written skills, ability to connect the dots between market research to business implications, intellectual curiosity, deep sense of ownership and strong attention to detail.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 17C8777

​EA Personnel: R1109270

As part of the SME marketing team, this role embedded with the SME product, sales & servicing teams to translate business priorities into marketing activation and engagement opportunities to achieve the objectives of 1) Building affinity with existing customers 2) Engage existing customers to upsell and cross-sell 3) Activate and engage “new to bank” potential prospects.

The 2nd part of the scope would be would be to develop engagement tactics aligned with business outcomes through the BusinessClass engagement program as the community manager (Developing engagement calendar, executing events, tracking success of events)

The 3rd part of the scope will be to support across hospitality and gifting for the SME & Midcap segment - Including, festive events and gifting and bank wide event execution (Along side GSMC)

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Position: Sales Executive/ Manager

Across Singapore – Singapore

Responsibilities:

Our growing company is seeking to hire a Sales executive/ Manager.

You will be in charge of managing organizational sales by developing business, meeting planned goals,

and achieving sales target.

In order to succeed in this role, you will need excellent communication skills and the ability to lead a sale team. Previous experience in a sales-related role and in fitness industry field are bonus.

Requirements:

1. At least 3-5 years of working experience. Fitness industry experience is bonus.

2. Experience in planning and implementing sales strategies.

3. Experience in customer relationship management.

4. Experience leading a sales team.

5. Dedication to providing great customer service.

6. Excellent written and verbal communication skills.

Only Singaporeans and PR

Salary Package:

$4600 ~5800 (Basic Salary+ Transport Allowance +Commission/ Incentive)

Equipped with company mobile phone

Medical Claim

Free light refreshment & drinks in company pantry area

Free Parking

Annual Company trip (Oversea)

Annual wage supplement and annual bonus

Interested applicants are invited to write in or email with detailed resume, stating current and

expected salaries to: [email protected]

Business Development Manager (Solar energy)

Basic Salary: $3000 – $4000 + Commission Scheme

Working Days: 5 days work week

Working Hours: 9AM - 6PM

Job Description

• Individual who hunts for business opportunities in Singapore and Regional
• Responsible for operational level understand of the requirement of the client, conduct site visits, site feasibility, solar system design and complete execution.
• Involved in business development and structure commercial agreements for Solar projects including reviewing terms & conditions of contracts.
• Liaise and collaborate with suppliers, customers, EPC partners and government.
• Sensitive to the market trend and customer needs to identify new business opportunities and develop clientele base and sales
• Any other duties as may be assigned by the supervisor from time to time

Requirements

· Candidate with experience in solar project execution will be in advantage

· Good knowledge of the solar/renewables energy business, ideally with experience in the Singapore market

· Strong business acumen, communication and coordination skills.

· Able to work under pressure and comfortable with some travelling.

· Ability to market research, risk management and business cooperation.

* Reporting directly to the manager and fulfilling the Manager's duties in their absence.

* Being well-versed in internal operations.

* Taking minutes at meetings.

* Forwarding and distributing mail as required.

* Preparing and filing relevant documents.

* Supporting managers in devising plans in order to improve business performance.

* Monitoring various operational aspects.

* Collaborating with the logistics office.

* Assigning tasks to employees and hiring new staff.

* Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

Key Skills required:

- IHS Markit EDM solutions
- MS SQL Database knowledge
- Windows NT batch, Tectia SFTP scripts skills
- Asset Management Business functional knowledge

Job Objectives

• Bank Technology and Operations (GTO) in Singapore is looking for an experienced Production Support to join its support team
• To provide proactive, timely, effective and efficient support to the business users
• To perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs
• To own issues and projects, and work with the various teams to develop solutions for the users
• To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution

Key Responsibilities

• The Production Support person is responsible for managing the Enterprise Data Management for Bank’s application including web GUI, SQL database and Tectia SFTP batch scripts.
• Work in the Production support team; Provide front-line support for incoming issues to ensure timely and effective resolution of user issues, queries and projects
• Adopt standard Incident and Problem Management workflow and processes, i.e. timely ticket, defect and incident loggings, proper change management process, and quality issue/impact emails
• Actively manage all incidents and issues to proper closure – escalate issues as appropriate to necessary teams and management
• Analyse, document and track all actions taken throughout the lifecycle of the issue including decisions made, successful and unsuccessful actions taken, and final steps executed for resolution. Evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues
• Participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users requirements
• Assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved
• Embrace standard Change Control Management practices, procedures and guidelines for application releases
• Engage vendor to provide solutions for the stability and sustainability of the production environment.
• Participate in annual DR/BCM activities or infrastructure related upgrade
• Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

Key Requirements

• Knowledge in HIS Markit EDM solution, MS SQL database, Windows/Tectia scripts, control-m job scheduling
• Degree in Computer Science / Engineering or related disciplines
• 5-10 years of hands-on application management experience, preferably in the Asset Management business
• Strong skills in Windows batch, Tectia scripting, MS SQL Database, BMC Control-M Scheduler
• Good team player, Independent , proactive and self-starter with excellent interpersonal and communication skills

Good to have:

• Basic understanding of the front to back of Asset Management operations
• Experience working in an ITIL-driven environment, and working knowledge of ITIL principles

NTU’s Student Affairs Office seeks to achieve its mission of collaborating and co-creating a meaningful and enriching student life experience with its partners by:

• Promoting students’ personal growth through co-curricular learning arising from student-led activities, leadership development initiatives, residential hall programmes, inclusion and integration efforts, community engagement initiatives and sports
• Facilitating meaningful engagement among key stakeholders within and outside of the NTU community

Responsibilities
In alignment with NTU’s strategic goals, include the following:

• Contribute to the development of and lead the implementation of the strategy, policies, and frameworks, which enhance the support of students with Special Educational Needs (SEN), as well as facilitate the adoption of inclusive and integrative practices, by the NTU community
• Supervise a team which supports students with SEN, by identifying relevant services for both academic and non-academic activities
• Lead quality improvement projects, to bridge gaps identified in student case management and support services

Requirements:

• A good degree from a recognised University related to special education or educational psychology
• Good working knowledge on different types of disabilities and related support services. Strong ability in case management supervision, planning and administration
• At least 8 years of relevant work experience, including 2 years in a supervisory role. Experience working with youth or people with disabilities and supervision of case management. Prior experience in the tertiary education sector will be advantageous
• Support and management of persons with SEN and/or disabilities
• Analytical and conceptual skills, especially in understanding organisational change and making judicious decisions
• Communication, negotiation and influencing skills (written and verbal), especially in working collaborative with university students and colleagues from different cultural and disciplinary backgrounds
• Good organisational skills
• Strong intrinsic motivation for continuous improvement, innovation, and team spirit
• Proficient in all Microsoft Office application software
• Good team player with excellent interpersonal skills across organisational hierarchy
• Passionate in nurturing young people and challenging them to achieve their desired career goals

Responsibilities:

• Develop business strategies to raise customers’ pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance
• Additional duties assigned by the management

Requirements:

• Posses 5 years of management/supervisory experiences
• Able to commit retail hours, weekends and public holiday
• Prefer experiences in setting up new outlet/operations
• Able to commence within short notice/immediate

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

EA License | 18C9251

Registration No | R22111484

Assistant Manager/Senior Executive (Marketing & Events)

We are looking for energetic and driven individuals to join our dynamic team to support the management and organisation of SIAC’s promotional and outreach activities.

Job Responsibilities:

· Conceptualise, plan and execute SIAC’s promotion and outreach activities, or other virtual, in-person and hybrid events

· Support all aspects of SIAC and YSIAC events and conferences, both locally and overseas, including overseeing the operational and logistical aspects of events (e.g. registration, venue selection and set up including staging and audio systems, and managing external vendors, etc)

· Manage marketing and events budget, ensuring optimal utilisation of resources

· Support the production of digital and visual assets like event collaterals (flyers, brochures and marketing materials) and social media posts as well as content dissemination and amplification

· Provide corporate communications and marketing administrative support

· Undertake such other work as may be assigned by the Reporting Officer and organisation from time to time

Qualifications:

· Degree in Business, Marketing or Communications with at least 4 to 7 years of relevant experience. Some supervisory experience preferred for the Assistant Manager role

· Able to work both independently and as a team

· Possess video editing and graphic design skills

· Good events and time management skills

· Hands-on experience in supporting in-person, hybrid and virtual events

· Demonstrated skills in problem-solving and stakeholder management

· Strong communication (both written and spoken) and interpersonal skills

· Able to travel regionally for events (2 to 3 times a year)

Please write to us with your full curriculum vitae and indication of your current and expected salary to [email protected].

(Only shortlisted candidates will be notified)

• Handle the day-to-day operations of the Clinic and facilities, equipment, supplies, personnel.
• Oversee and guide newly employed staff.
• Review and address complaints as necessary.

Requirements:

• Diploma in Nursing or equivalent
• At least 5 years of supervisory experience in Healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

As overall project manager, you are responsible for extensive construction projects and strategically relevant projects. You also lead the internal project team as well as the external partners, engineers and specialist planners. Together with them, you realise future-oriented and innovative construction projects from feasibility to turnkey handover. You will be able to assert and assert yourself in the management of complex and interdisciplinary projects. Your activities also include contract negotiations, chairing meetings, project management and controlling.

The ideal candidate should possess extensive project management experience in large design and construction projects preferably with Health Care Sector background.

Responsibilities:

• Being in charge of specific project(s)
• Chairing as well as attending client, contractor as well as design meetings
• Managing and negotiating service contract with client as well as contracts with subconsultants and contractors
• Managing change requests by client, subconsultants and contractors
• Oversees all architectural teams in project-in-charge and coordinates with all disciplines involved in project (e.g., architectural, structural, mechanical, and electrical, medical planning, interior design, and landscaping).
• Oversees review process for shop drawings, RFI, material samples, method statement, etc.
• Liaises with design team on design, coordination issues.
• Oversees and monitor progress of on-site work and resolves any arising issues.
• Establish requirements of Site Office Operations by the contractor.

Qualifications:

• Graduated with a recognized Degree in Architecture and registered with the Board of Architects, Singapore.
• Possesses 10 or more years of relevant experience.
• Effective verbal and written communication skills.
• Good knowledge of architectural details, working drawings and construction practices.
• Possess good knowledge of local building codes and regulations, authority requirements and compliance ability.
• Team-oriented personality and at the same time, be able to work together with Design and Site personnel.

DUTIES AND RESPONSIBILITIES:

Support Oracle POS & Material Control (MC) solutions, Microsoft Exchange Server, Microsoft Applications, Timesoft HR solution, network infrastructure and other software & solutions deployed and used within the venue/company:

POS System, MC & Peripherals:

• Assist to create POS keys, update price and kitchen/bar settings
• Assist to create new POS users for venue (both front and backend)
• Assist to create MC users for venue
• Troubleshoot POS & printers hardware issues & log tickets for replacements
• Troubleshoot & support Credit Card terminals

PC, laptops, photocopier, networks & WIFI:

• Troubleshoot on all reported issues related to venues’ operation (minor repairs if possible)
• Backup and Reformat/Upgrade System/Software
• Install software for all venue users where required
• Provide and manage 1st and 2nd level trouble-shooting of hardware and software issues raised
• Manage relevant external vendors
• Working days & hours –Tuesday to Saturday from 1pm to 10pm with one hour meal break
• Any other ad-hoc tasks as assigned by IT Manager.

JOB REQUIREMENTS:

• Diploma or higher qualification holder in relevant field;
• At least 2-4 years' relevant working experience in F&B and hospitality industry;
• Working knowledge of database management system, POS System, F&B inventory solutions, and Windows Server is added advantage;
• Working knowledge of networking & firewall security software is also added advantage;
• Proficiency in MS Office;
• Responsible individual who is honest, diligent and full of integrity;
• Individual who takes initiatives and can work with minimal supervision;
• Preferably with operational management knowledge in the F&B/ Hospitality industry.

Key Responsibilities:

• Lead and manage cross-functional teams to execute projects within scope, budget, and timeline.
• Develop and implement project plans, strategies, and timelines to ensure successful project delivery.
• Conduct market analysis, identify opportunities, and formulate business strategies to expand the company's global presence.
• Collaborate with various stakeholders including engineering, sales, marketing, and finance departments to align project objectives with company goals.
• Utilize expertise in measuring devices, sensors, and related technologies to contribute valuable insights to project development and execution.
• Oversee project budgets, resource allocation, and risk management strategies.
• Foster relationships with international clients, partners, and vendors to support project success in diverse global markets.

Qualifications:

• Bachelor's degree in Business Management or a related field;
• Proven experience (9 years) as a Project Manager in a multinational or diverse cultural environment.
• Strong background in measuring devices, sensors, or relevant industries.
• Excellent leadership, communication, and interpersonal skills.
• Ability to adapt to different cultural contexts and work effectively in international settings.
• Proficiency in project management tools and software.
• Strong analytical and problem-solving abilities.

Job Scope

Leads the regional Service and Customer Support needs of customers served. Develops and drives the service business to exceed annual revenue and profit targets. The role will involve direct management of the ICOS and SPTS service support resources and coordinating support from other support orgs to ensure a positive customer experience for Packaging Channel customers across all product lines.

Customer Service

• Build strong customer relationships, establish technical credibility and penetrate at all levels of the customer’s technical organization
• Handles all facets of customer retention and satisfaction including participating in the resolution of customer concerns and defining and developing a customer contact strategy.
• Be proactive with customer management to identify potential areas of improvement and drive resolution (tool or customer service related)
• Coordinate factory support as required (BU, Product Support, Logistics, Sales, etc.)
• Manage local critical issues

Business / Finance

• Forecast and help manage yearly business revenue
• Plan, budget, and manage expenses to enable a balanced profitable service business
• Supports customers and promotes relevant CIPs and product improvements
• Understand all customer related agreements, equipment specifications, and Service Level Agreements
• Work closely with Account managers in the channel to drive P&S objectives (Product and Service)

General

• Analyzes operational processes, escalation procedures, and performs training gap assessments by finding opportunities for service delivery improvements and benefit to the customer / clients
• Liaises between customers and manufacturing, sales, field service, order processing and accounting to resolve status updates, production, delivery and billing inquiries
• Develop a solid understanding of the equipment base at your customer sites.
• Ensures adequate records and systems are maintained
• Track and review equipment, warranty, contract and escalation performance metrics
• Establish strong working relationships with other Business Units, Product Support, Regional Product Support, and Sales personnel
• Ensure all employees receive and maintain proper training
• Conduct performance reviews and appraisals for your team.
• Set clear goals for the team that support overall account goals and objectives
• Promote and role model safety in the workplace
• Adhoc special projects and tasks as requested by Management

Qualifications and Essential skills:

• Minimum Bachelor’s Level Degree and work experience of at least 10 years
• Strong customer orientation and advocacy
• Excellent project management, analytic and organizational skills
• Effectively communicate through writing and presenting in front of Senior Management
• Expertise in critical thinking and leadership with proven abilities in relationship management.
• Ability to work in a fast-paced environment on multiple tasks simultaneously
• Basic financial and budget management skills
• Ability to travel >25%

The Senior Manager applies advanced analysis skills and experience in principles of business process design to define appropriate customer solutions as well as to maintain relevant product group relationships and facilitate technical readiness around all products / go-to-markets for the practice by mentoring consultants and sharing best practices. The projects will involve retail, Finance, and Supply chain management domains. The incumbent will provide leadership for project delivery & development teams and will carry the ultimate responsibility for meeting the solution requirements.

• Develop and expedite business based upon BVPF products and localized solutions and manage program management office
• Overseeing solution delivery projects that may span across multiple areas, functions, and/or lines of business and roadmap planning.
• Develop and execute the strategy of BVPF business.
• Manage a team of Product/Solution members to execute BVPF Portfolio of Services to Customers, including new solutions development such as GenAI LLM Digital Assistant, in collaboration with NLS and NECAM.
• Overseeing the use of Subject Matter Experts (SMEs), Developers and Solutions Architects
• Developing and leading a team of technical delivery resources
• Allocating appropriate technical resources to projects and ensuring that both segregated and overlapping project team roles are identified and coordinated
• Ensure standard operating procedures and project guidelines are in place
• Ensuring a high-quality technical outcome for projects and products
• Designing, testing and implementing technical solutions to agreed standards
• Providing subject matter expertise
• Manage teams of offshore and onshore developers; assign and review allocated development tasks, develop and enforce development standards
• Lead end to end product development, determine optional solutions and plan system/architecture design
• Consider/contribute to project proposals and evaluate feasibility
• Any other ad-hoc duties as required or assigned

Experience

• Bachelor Degree in Software Engineering / Computer Science / Information Technology or equivalent
• At least 10 years of relevant experience, working knowledge of industry-specific best practices, and IT product and System Integration business experience in NEC HQ
• High knowledge of IT and AI&Biometris Platform productions
• Project Management, Business Planning, Marketing Analysis Knowledge
• Excellent communication skills, collaboration skills, self-motivation, and must have a strong team spirit.
• Excellent communication and leadership skills
• Creative problem-solving capabilities
• Ability to focus on deadlines and deliverables
• Highly organised and detail-oriented individual who produces results at high standards

Roles Description

The role will be a Digital Marketing Account Manager (AM). The AM will be handling our clients' Digital Marketing campaigns. He or she is also expected to be managing our clients and optimise their campaign to the best practices.

Specific Responsibilities

The main responsibilities of the role are to conceptualise, set up, optimise the performance of the digital marketing accounts, and update clients regarding the campaign performance.

Competencies

The trainee will have an in-depth understanding of Digital Marketing and also gain the confidence of client management. He or She will be able to set up and run the campaigns independently. In addition, he or she would be analysing data to optimise the campaign performance.

Duration of Traineeship

6 months with a high possibility of extension and pay increment if AM can deliver up to the company expectation.

Approved Training Allowance

· Fresh Gradates: $2100

· Non-Mature Mid-Career Individuals - $2000

· Mature Mid-Career Individuals - $2500

Education Qualification

Diploma and above

Note

This position is open for both recent graduates and mid-career individuals (mature and non-mature). Graduates interested in this position should possess a Poly Diploma Qualification. Mid-career individuals from any qualification level can apply.

For company info, please visit: https://www.impossible.sg

Responsibilities:

• Full spectrum of HR functions including Payroll, CPF, MOM, IRAS, recruitment, insurance, C&B, employee relations, etc
• Responsible for managing daily HR operations functions with 1 HR assistant
• Handle employee on boarding off boarding procedures, MOM work pass, displinary issue
• Develop and implement HR strategies and initiatives to support the rapid growth & development of the Company
• Participate in government or statutory board related surveys, company audit
• Work in close collaboration with stakeholders to provide HR advice to achieve company business goals
• Perform checker for company monthly payroll after Finance processing
• Ad-hoc tasks and projects assigned by management

Requirements

• Degree in Business or any field with at least 3 years of HR experiences
• Good knowledge of Employment Act, MOM Work Passes, HR practices and local statutory regulations
• Familiar with MOM Quota
• Familiar using any HRIS, or QuickHR
• Mature, proactive, independent, meticulous, details, resourceful and willing to handle multi-tasks
• Strong communication bilingual in English & Mandarin and interpersonal skills to communicate with associates
• Able to start immediately or within short notice would be highly advantageous

NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of education and research.

The NSS Technical Support Executive is responsible for providing effective IT/AV technical support role, in relation to the generic desktop/ laptop PCs, mobile devices, Audio Visual (AV) equipment, as well as NTU campus software. This includes problem diagnosis, configuration, installation, and general troubleshooting of IT/AV systems and applications, adhering closely to the Service Levels Agreements (SLAs) and policies set by the organization.

Responsibilities:

• Provide on-site Level 1 & 2 Support in relation to IT/AV- related service disruptions at the Common Teaching Facilities (Lecture Theatres, Tutorial Rooms and Meeting Rooms), One Stop Tech Lounge and Schools/Faculties.
• Diagnose and troubleshoot IT/AV equipment faults and application errors, to restore service provision.
• Troubleshoot technical problems of low to medium complexity, resolution to resolve these incidents.
• Assist in replacing generic IT/AV equipment parts and peripheral components for servicing, as required, and liaising with multiple vendors.
• Provide IT/AV technical support as assigned, in response to ad-hoc manpower request from Local Units (including providing AV support for events, video conference/ meeting/ interview support).
• Respond to all technical emergencies raised by NSS Service Desk.
• Provide face to face IT support by appointment at One Stop Tech Lounge.
• Facilitate processing and tracking of other administrative activities.
• Document IT/AV related problems and resolution procedures in Knowledge Base for future reference.
• Maintain technical documentation related to configuration of IT/AV equipment and components.
• Carry out Asset management in accordance with NTU policy and procedures. Keep track of the IT/AV asset movements at the respective storeroom locations.

Requirements:

• Minimum GCE “A”-levels / Diploma in Information Technology with 2 years of relevant working experience
• Proficient in problem diagnostics and resolution, with the ability to work autonomously
• Good working knowledge on desktop operating systems including Windows 10 and above, Macintosh OS, and associated generic applications
• Working knowledge on other IT domains, including software, hardware, servers and network operations
• Working knowledge in handling/operations on audio/video equipment and its infrastructure
• Preferred experience on programming, ServiceNow, data integration and ITIL Certified

-Reporting directly to the manager and fulfilling the Manager's duties in their absence.

-Being well-versed in internal operations.

-Taking minutes at meetings.

-Forwarding and distributing mail as required.

-Preparing and filing relevant documents.

-Supporting managers in devising plans in order to improve business performance.

-Monitoring various operational aspects.

-Collaborating with the logistics office.

-Assigning tasks to employees and hiring new staff.

-Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

-Be familiar with SOPs in preparation of all products and oversee in the managing of daily operations of outlet.

To ensure all SOPs are consistently maintained in the restaurant.

-Ensure operations of the restaurant comply to regulations concerning food safety, hygiene standards and other requirements.

-In charge of liaising with the delivery platforms to ensure smooth fulfilment of orders and low wastage. Working with the platforms on various marketing campaigns in order to improve our sales.

-Devise strategies for brand and product awareness and execute social media marketing campaign.

-Implement all new SOPs whenever there are new or changes to our products as directed by management.

-In charge of recruitment and hiring of service crew, leaders, including full time and part timers. Work with HR on manpower needs.

-Perform any other ad hoc duties as assigned by the management

-Assigned duties may be adjusted depending on prevailing evolving needs of the company.

Job Requirements:

F&B - min 3 years experience

Team player

Willing to hands-on

Good communication and interpersonal skills

Leadership qualities

Key Responsibility

As Technical Delivery Manager (TDM) for Data Governance initiatives, you will be responsible for overseeing and ensuring the successful implementations. The role involves coordinating with cross-functional teams, understanding business requirements, and ensuring the alignment of technical solutions with data governance objectives. Key responsibilities for this role are:

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Project Leadership: Lead planning, execution, and delivery of Business Glossary, Metadata management and Data lineage solution, ensuring alignment with organizational goals and objectives.

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Requirements Analysis: Collaborate with business stakeholders to gather and analyse requirements, translating them into actionable project plans.

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Tool Selection and Implementation: Oversee selection and implementation of metadata management tool, ensuring it meet the organization's needs and integrate effectively with existing systems. Conduct POCs involving new data technologies. Prioritize implementation scope for incremental coverage; Independently install, customise and integrate software packages and programs. Maintain and recommend software improvements to ensure a platform centric management of software applications

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Lifecycle Management: Manage full lifecycle of metadata management and data lineage initiatives, from conception and design to implementation, maintenance, and optimization of end to end data lineage extraction; provide remediation for broken data lineage across multiple technologies, products and platforms. Review & deliver documents such as solution design, program specifications for target solutions

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Cross-Functional Collaboration: Work closely with cross-functional teams, including data stewards, IT professionals, and business analysts, infrastructure & information security teams, to ensure a cohesive and integrated approach to metadata management and data lineage; Create frameworks, technical features which helps in establishing end to end data lineage for Critical Data Elements

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Quality Assurance: Implement quality assurance processes to ensure the accuracy, consistency, performance & SLA monitoring and completeness of metadata and data lineage information in SIT, UAT and production environment

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Vendor Management: Coordinate with vendors providing metadata management solutions, overseeing their contributions to the successful implementation of the projects.

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Project Management & Risk Management: Plan, execute, and deliver metadata management and data lineage projects within scope, on time, and within budget. Identify and mitigate risks associated with metadata management and data lineage projects, ensuring compliance with industry standards and regulations.

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Training and Documentation: Provide inputs for training programs and ensure documentation to enhance understanding and adoption of metadata management and data lineage best practices within the organization.

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Performance Monitoring: Establish key performance indicators (KPIs) to monitor the performance of metadata management and data lineage initiatives, making adjustments as needed to meet objectives.

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Stakeholder Communication: Maintain transparent and effective communication with stakeholders, providing regular updates on project progress, challenges, and resolutions. Convey technical concepts to non-technical stakeholders in simple ways.

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Continuous Improvement: Drive continuous improvement initiatives, staying abreast of industry trends and emerging technologies to enhance Business Glossary, Metadata management and Data lineage capabilities within the organization.

Technical & Functional Skills

Technical Skills

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8+ years of experience in implementing data governance solutions with a strong background in deploying such solutions, encompassing both on-premise and cloud-based models.

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Metadata Management Tools: Proficiency in using metadata management tools such as Informatica IDMC, IBM Watson Knowledge Catalog or equivalent tools (Collibra, Alation, Solidatus)

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Data Lineage Tools: Experience with data lineage tools like Informatica IDMC, IBM Manta or similar solutions to establish and visualize end-to-end data flows. Identify and build both business and technical lineage, including strategies for fixing lineage breaks

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Database Technologies: In-depth knowledge of various database technologies, including but not limited to Hadoop, Teradata, SAS, Oracle, Postgres, and Cassandra DB.

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ETL/ELT Tools: Expertise in ETL/ELT tools like Informatica PowerCenter, SSIS, and other data integration platforms to understand and document transformation logic.

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Scripting and Programming: Proficient in scripting languages (e.g., Bteq scripts, Spart ETL) and programming languages to support metadata extraction and manipulation.

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Cloud Platforms: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their services relevant to metadata management and data governance. Strong background in addressing security considerations for cloud-based implementations is crucial, demonstrating the ability to design and implement secure solutions in alignment with industry standards.

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On-Premise Container Solutions: Expertise with Red Hat Open Container Platform; showcasing proficiency in overcoming complexities related to deploying, managing, and optimizing applications in this environment. Integrate various components seamlessly and ensure a cohesive and efficient operation within the OpenShift cluster

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Visualization Tools: Experience with data visualization tools such as Qlik, Microsoft Power BI, Tableau to create intuitive representations of metadata and data lineage.

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Knowledge in Data modelling, working with calculations, leveraging the Set Analysis

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Experience in Implementing RBAC policies for various user groups such as Data Owners, stewards, consumers/stakeholders etc within the metadata management tool

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Implementation of out-of-the-box as well as custom workflows, user personas, custom reports / dashboards within the metadata management tool

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Functional Skills

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Business Glossary Management: Strong understanding of business glossary concepts and the ability to work with business stakeholders to define and manage business terms and their relationships.

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Data Governance Frameworks: Knowledge of data governance frameworks and best practices, including BCBS239, and the ability to implement governance policies for metadata and data lineage.

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Regulatory Compliance: Understanding of regulatory requirements related to data management, ensuring compliance in metadata and data lineage implementations.

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Should have worked in large scale data warehouse & on-premise Power BI, Qlik based visualisation

Other Critical Skills

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Strong analytical and problem-solving skills to address challenges related to metadata quality, data lineage accuracy, and overall data governance effectiveness

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Fast Learner, enjoy analytical and data modelling work and proactive in providing solutions

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Good interpersonal and communication skills with attention to details

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Be forward looking and agile to adapt to changing bank’s needs and dynamic working environment

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Identify ideas to improve system performance and impact availability

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Embrace tackling and resolving complex technical design issues

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Possess strong problem solving and decision-making skills while exercising good judgment

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Ability to work on multiple projects at a time

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Be able to work under pressure and manage deadlines or unexpected changes in expectations or requirements

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Ability to work in a team distributed across multiple locations

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Qualification / Certifications

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Degree in Computer Science or related discipline

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Certification of leading data governance product providers (Informatica, IBM, Alation, Solidatus, Collibra etc.)

We are representing our client in the Shipping industry to look for an experienced Line Operations Manager. The candidate has the responsibility to ensure the safe planning and reduction of operating cost of vessels as part of the Line Management team, and to provide a professional link between Vessels Master and Line Management team in regard to all operational matters.

Responsibilites

• Manage a team of 9 employees on-site and remotely;
• Coordinate with the Group’s planning teams to ensure Ship Monitoring and tracking of all vessels are done effectively on a daily basis;
• Check and report Vessel Performance and control vessel bunker consumption and liaise close with the energy efficiency team.
• Deliver in-house training and support to the Group’s Line Managers to ensure all alerts in Vessel Reports are resolved with an overall view to reduce Bunker consumption within each Hub;
• Follow negotiation of all terminal contracts and ensure minimal increase;
• Ensure that all terminal charge increases are agreed in conjunction with the respective Line Manager and communicated to the commercial department for recovery from the trade;
• Implement optimum terminal contract expiry in order for the commercial department to ensure timely recovery from customers with the commercial department;
• Collate and engage all Tug contracts to ensure absolute cost effectiveness;
• Monitor Tug usage on the Group’s vessels with a view to reduce the overall cost of Tugs in each Hub;
• Monitor Terminal Productivity of all Hubs and way ports and follow up to improve Terminal turn around;
• Assist the claims department with respect to Cargo and Damage claims as and when required and well as speed / consumption claims when necessary;
• Take the lead on all Operational and Regulatory matters, liaising closely with local agents to understand and prepare for local changes and their impact on all services across assigned Area.
• Monitor Operational efficiency of all Agents with special reference to their ability to deliver operational requirements of the company.
• Overseas the operational aspects of all new projects such as vessel design comparison for acquisition and chartering;
• Coordinate with the Group’s planning teams to understand Vessel restrictions and loadability for pre-charter requirements and day-to-day problems with maximizing the vessels;
• Cost cutting program focusing on terminals, mooring, garbage and towage;

Requirements:

• Minimum 10 years of hands-on experience in relevant scope with minimum 5 years in leading a team;
• COC Class 2/1 in the field of Nautical Studies or Marine Engineering or equivalent;
• In-depth experience in Logistics or supply chain,vessel planning and terminal productivity;
• Knowledge in cargo load ability and maximization of vessel utilization;
• Excellent communication and interpersonal skills;
• Excellent planning and organizing skills;
• Proactive, stress resistant and assertive;
• Excellent knowledge of Microsoft Office (Word, Excel, Power Point)

Please note that all positions must be applied for through the portal; applications sent via direct email will not be considered for shortlisting.

Point of Sale (POS) Support:

• Oversee the installation and removal of POS systems in-store.
• Provide initial diagnosis and level 1 troubleshooting support for POS issues.
• Conduct POS induction for newly onboarded staff.

Software and System Support:

• Offer software and system support and troubleshoot issues across various departments.
• Install and grant system access to each department.
• Manage and ensure the smooth operation of our in-house systems.
• Oversee internal and external application upgrades.

Network Security and Maintenance:

• Manage telephone and internet lines.
• Assist in headquarters network maintenance.
• Ensure adherence to headquarters network security policies.

Hardware Support:

• Provide technical support for desktops, laptops, printers, network devices (VPN, routers, Wi-Fi, switches), AV equipment, and web conference devices.
• Manage IT device warranties and accessory purchases.

Stock take Support:

• Actively participate in stock take exercises.
• Offer support in generating general reports.
• Prepare the necessary hardware, such as laptops and scanners, for stocktaking.

Additional Responsibilities:

• Fulfill any other ad-hoc duties or projects as assigned.

Requirement:

• Possess a diploma in IT or an equivalent qualification.:
• 1-2 years of relevant experience, with a preference for experience in a retail or FMCG (Fast-Moving Consumer Goods) setting.
• Exhibit strong attention to detail.
• Demonstrate a proactive approach, reliability, and a collaborative team spirit.
• Display a high level of motivation and self-initiative, with the ability to swiftly address and resolve issues.
• Capable of working autonomously with minimal supervision.
• Possess effective interpersonal and communication skills.
• Proficiency in MS Office is expected.
• Prior experience with SAP systems, particularly in the MM (Materials Management), LE (Logistics Execution), and FI (Financial) modules
• Candidates with knowledge of computer networking and internet technologies will be particularly advantageous.