The Role:
My Client is a leading Digital Bank and we are looking for a Fraud Risk Specialist to join the team in Singapore. Being the pioneer of the Digital Banking scene in Singapore, you will be given the opportunity to oversee all Fraud Risk related work and work with senior leaders in the Industry.

Responsibilities:

• Implement and spearhead new Fraud Risk framework within the business
• Spearhead the Fraud Risk strategy within the business and monitor any changes to the Fraud landscape.
• Analyse data and detect Fraud patterns, and lead any new Fraud related investigations
• Monitor any regulatory requirements and ensure the group Risk strategy is in line with all regulations.
• Any adhoc Fraud Risk related training
• Provide oversight to remediation of any Fraud matters.

You must:

• A bachelors degree in a reputable university
• At least 10 years of relevant Fraud Risk experience
• Familiar with any new regulations on Fraud
• Be able to work independently, while also being a strong team player

Take charge of this opportunity to welcome a new career challenge in 2024.

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

Job responsibilities:

• Coordinate the global marketing science team activities and operations to secure efficiency and compliance with company policies that includes contract management and payments processing.
• Own administrative tasks, ensuring team has adequate support to work efficiently.
• Support budgeting and expenses reporting.
• Coordinate meetings with different internal and external stakeholders, cross-team events and business trips.
• Manage complex calendar.
• Manage Marketing Science project on-boarding initiatives.
• Plan and execute team offsites and strategic planning sessions.

Qualifications:

• Bachelor Degree with at least 5+ years experience in project coordination role.
• Possess great organizational and time management skills to coordinate between the global team based in different time zones.
• Exceptional verbal and written communications skills.
• Impeccable attention to detail.
• Experience in managing billing or procurement processes.
• Any experience working across organizations that focus on measurement or research is a plus.

Responsibilities

• To provide 24 x 7 support for Data Center running on 12 hours shift
• Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Resolving the incident/problem onsite.
• Escalating unsolvable problems and service requests to the System and/or
• Software Engineer and reporting the escalation to the Project Manager.
• Generating the relevant administrative records and reports.
• Introducing and integrating new technologies into existing environments.
• Applying operating system updates, patches, and configuration changes.
• Adding, removing, or updating user account information, resetting passwords, etc.
• Answering technical queries
• Maintaining the configuration of the system.
• To implement Service Request and Change Request
• Contacting OEM/Vendor for technical support

Requirement

• Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent
• Minimum 1 year of relevant working experience in IT infrastructure operation
• Able to perform 12 hours shift working

Interested candidates, please click on “Apply Now”. Alternatively, you may email us detailed resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Consultant In-Charge: Daniel Lee / EA Personnel No: R1989151

Responsibilities:

• Responsible for ensuring sales incentives and commercial incentives are calculated in a timely and accurate manner, in accordance with applicable policies and agreements.
• Conduct in-depth analytical review of sales incentives and commercial incentives, and prepare management reporting.
• Coordinate with cross-functional teams to ensure timely and accurate reporting, and perform adjustments/reconciliations, as necessary.
• Ensure timely and accurate pay-out of incentives.
• Provide training to Sales and cross-functional teams.
• Work closely with Revenue Manager to develop and maintain robust incentives processes with client-focus and continuous improvement mindset.
• Support ad-hoc projects, including process and system improvement initiatives, internal audit, etc.

Qualifications

• BA/BS in Accounting, Business Administration, Analytics or related fields. MBA degree is a plus.
• 3+ years of experience in a fast-paced company with knowledge of/experience in Media/Media Operations, Digital Advertising, Business Intelligence, Revenue Strategy/Operations, Audit, or related fields.
• Highly analytical; Comfortable dealing with numbers and the processing of financial information.
• Excellent knowledge of MS Office (particularly Excel).
• Highly self-motivated, independent, proactive, agile and determined to drive assigned targets and projects with perseverance and passion

Main Responsibilities

• Coordinate maintenance contractors, review checklists and ensure customer D.O. sign-off within the time.

• Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification

• Prepare and maintain comprehensive energy conservation action plan to include previous and ongoing efforts and short, intermediate and long-term goals

• Prepare operational and maintenance schedule as per MIS

• Work closely and collaborate with the customer support team to ensure customer satisfaction.

• Identify potential upselling opportunities at client site during regular or ad-hoc maintenance

• Remote monitoring of the system operation and performance and reach site if any emergency.

• Familiarization of Refrigeration System Chillers & Freezers, Compressors, Cooling towers, FCUs, Cold room, ETV doors and related controllers.

• Working with a team and deliver the work within the planned schedule.

• Collect the onsite operating parameters like cold room and space temperature and verify with SCADA.

• Collaborate with Internal teams regarding any controls and programming related onsite works.

Qualifications

• Diploma, Bachelor of Engineering Mechanical, Electrical or Equivalent

• Electrical or Mechanical troubleshooting experience would be advantageous

• HVAC knowledge of Chiller Plant, FCU, SCADA, Air side equipment

• Strong communication and analytical skills.

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

About the Job

Working closely with customers on assigned projects as a Software Implementation Lead and ensure end-end project delivery. Our ideal candidate will be quick to grasp new projects and solutions and pull together required resources. The Implementation Specialist will be expected to manage multiple projects at the same time without losing focus and quality. Expected to show great orientation to details, precision, and strong follow up to be a successful Implementation Specialist. The Implementation Specialist will be involved in every phase of our projects including initiation, design, implementation, acceptance testing, going live and project closure. Identifying and evaluating relevant technology solutions to solve business problems, exploit opportunities and drive forward continuous improvements. Assuring the realisation of business benefits.

Technical Skills and Experience Requirement

• Minimum of 2 years prior Development/Support experience would be preferred.

• Development and/or implementation experience with .NET, C#, VB.NET, Webservices,

• Code deployment experience with Web Application Servers

• Deployment of applications on Microsoft IIS would be preferred.

• Knowledge / working and troubleshooting experience with DB systems like Oracle, MSSQL

• Support experience with windows servers

• Working experience on UNIX, LINUX systems will be added advantage

Specific Responsibilities (not limited to)

• Coordinate and manage Client’s implementation by monitoring deliverables and progress through continuous communication

• Document functional specification document and participate in requirement walk through sessions

• Act as a liaison between customer IT team and our development team and help the development team with relevant information about customer SIT/UAT/Production server architecture to help the development team proceed with development accordingly

• Deploy the code packages sent by the development team on the customer environment and complete all configuration based on the release notes/product guide documents

• Completing various setup, configuration, and activation tasks

• Expediting resolution to clients

• Perform testing on the package received from the development team, troubleshoot, solve configuration issues, coordinate to the

Soft Skills Requirement

• Ability to identify, troubleshoot, educate and resolve issues

• Ability to adapt to changes and manage multiple projects

• Ability to communicate clearly (both written and spoken) with experienced IT peers or inexperienced customers

• Experience with common applications (Word, Excel, PowerPoint)

• Ability to establish credibility with clients based on industry, product, and technology knowledge

• Comfortable communicating and submitting reports to all levels of management

• Strong planning, organization, and reporting skills

• Proven emotional intelligence, reasoning and facilitation abilities

• Good time management skill

Healthcare Quality & Regulatory Compliance Specialist (Hybrid) AMEA

Opportunity:

Play a critical role in driving compliance and quality programs for Healthcare Transportation and facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Your Contribution:

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Provide inputs to support the design & implementation of robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead and support various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead regular audit programs / random checks to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and support in issue resolution via conducting root cause analysis (depot).

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead and support validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

What we look for in you!

1. Hold local pharmacist license (and may be required to hold licenses and permits on behalf of the company)

2. Have three (3) to five (5) years of relevant experience in pharmaceutical or healthcare industry in a quality related role

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute.

Your competencies:

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings and work on various time zones while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Job Description :

• Configure and administer Redundant Array of Independent Disks (RAID) storage and associated components
• Configure and administer Storage Area Network (SAN) and associated components; including Fibre Channel switch administration
• Configure and administer data restore and disaster recovery
• Configure and administer data backup clients and servers
• Maintain storage aspects of new server integrations, storage allocation, and Change Management
• Setup procedures to consolidate storage of data from different platforms (i.e. Windows, UNIX and LINUX)
• Troubleshoot and fix storage issues
• Perform routine equipment check and preventative maintenance
• Storage analysis, capacity planning and performance planning of storage components
• Document the policies and procedures to support the operational storage environment and participate in the design and ongoing refinement of procedures and policies
• Prepare reports on storage administration best practices, new technologies, etc. and recommend enhancements and configuration changes to improve and optimize storage
• Ensuring the data is accessible and recoverable.
• Developing, implementing and overseeing policies and procedures to ensure consistent storage provisioning, uptime, regulatory compliance and data protection.
• Involve in incident management, change request, service request and change request.

Job Requirement :

• Diploma / Degree in Information Technology or equivalent
• Minimum 5 years of relevant experience on backup solution.
• Past working experience in Cloud environment is an advantage
• Able to handle demanding service response and recovery turnaround
• Able to manage daily support tasks to meet stringent SLA requirements
• Preferably with Microsoft Certification and/or ITIL certification.
• Good Knowledge of following products will be advantageous:

1. Microsoft Azure Stack
2. Commvault Backup and Recovery
3. Dell Isilon

Interested applicants, please click "Apply Now" or forward a detailed resume as MS Word format / PDF and email to [email protected].

Tempserv Pte Ltd

EA License No: 06C3745

Daniel Lee / EA Registration No: R1989151

Are you ready for new challenges in an international and innovation-driven environment where you can make a difference? Apply and join our team, be curious, learn, grow, and develop your career together with us. We promise: you are in for a special ride!

About the job

In this position, you will join a global team of specialists and will directly report to the Head of Identity and Access Management Team. You will be responsible for managing and optimizing the organization's backend Active Directory, Azure Active Directory as well as our Virtual Desktop infrastructure and associated services. Your primary focus will be on ensuring the availability, security, and efficient operation of these critical components. In this role, you will be responsible for managing, maintaining, updating and optimizing our environment.

In addition, your tasks will include

• Maintain and operate Active Directory as well as Azure Active Directory backend infrastructure.
• Implementing IT Security requirements
• Extend existing AD Hardening and Tiering concepts.
• Planning, managing and deploying Virtual Desktop Technologies (Citrix and RDS).
• Client provisioning, patch management and software deployment.
• Developing and maintaining definitions for Hardware & Software standards, procedures, guidelines and technical documentation.
• Monitoring, performance analysis and troubleshooting, configuration of responsible services.
• Incident management via ticket system (2nd Level Support IT to IT only).
• Evaluation and implementation of new technologies, solutions and possibilities and contribute to medium as well as large-scale IT projects

About You

You are a strong communicator with a collaborative attitude. With your great enthusiasm and creative mindset, you bring new ideas to the table, not only as an individual but also together with your colleagues. You work well in cross-functional teams and are not afraid to take responsibility and make decisions. With your hands-on mentality, structured approach and analytical skills, you proactively seek to improve the status quo. You see change as something positive, can adapt quickly and you like to courageously help shaping the future of RHI Magnesita.

What we expect from you in terms of

Education & Skills

• Bachelor’s or master’s degree, preferably in Computer Science or any technical field of similar relevance, Education as a computer scientist or similar education in the field of information technology
• Advanced technical infrastructure configuration/customization and operations skills

Languages

• English – Proficient/Fluent
• German language skills will be considered a valuable asset to liaise with colleagues in Austria

Work Experience

• Several years of relevant working experience.
• Advanced experience in IT operations, configuration, and IT infrastructure processes
• Experience with IT security measures in regards of AD Hardening and Tiering
• Experience with software deployment and client provisioning tools.

Why you should work for RHI Magnesita

You will perform in a customer focused environment. We live innovation and appreciate an open and pragmatic way of working. From our leaders we expect to drive our further transformation, to engage our people and to give direction. RHI Magnesita is a company where you can be yourself and where not only your resume and experience, but also your personality counts. We aim for global consistency in compensation policies, but also consider local common practices. RHI Magnesita is committed to support its employees through various means to enable the best possible performance.

The annual gross salary for this position will start from SGD 70,000.00 on a full-time basis, depending on your qualification and experience. We will make sure to offer you a competitive salary package that values your relevant background and that’s in line with market values.

Sounds like you?

At RHI Magnesita everyone is welcome and encouraged to apply. We evaluate applications based on required qualifications and regardless of gender identity, nationality, ethnic origin, religion, disability, age, sexual orientation, marital or partnership status. At RHI Magnesita we appreciate the value of diverse teams.

We kindly ask you to submit your application online and in English. Due to data privacy reasons, applications via e-mail cannot be taken into consideration.

Agencies may only submit candidates for positions for which they have been invited to do so by the Head of Talent Acquisition Europe. All unsolicited resumes sent to us will be considered property of RHI Magnesita and our company will not be held liable to pay a placement fee.

About RHI Magnesita

We are the acknowledged technology leader in the refractory industry. Our company is defined by people. We are committed to diversity and know that multiple approaches, perspectives and backgrounds fuel creativity and innovation. It is our aspiration to build a workplace culture where everyone feels valued, engages, and can enjoy a truly inclusive environment and the diverse voices of our employees are heard. We foster a collaborative culture that cherishes ideas and determination to add value for our customers. Our leadership style encourages open-mindedness, reliability, pragmatism, and innovation.

Find & follow us: www.rhimagnesita.com

About PebbleRoad

PebbleRoad is a Singapore-based strategy, design and innovation consultancy. We envision a world where digital business transformation is not just a buzzword but a catalyst for meaningful, sustainable growth.

We aim to enable meaningful digital business transformation by empowering our clients with the experience and expertise necessary to achieve strategic clarity, build innovative digital products, and grow capabilities.

About the position

We seek an experienced Marketing Specialist to join our team to enhance our brand presence and increase lead generation. This can encompass leveraging social media, organising outreach events and workshops, managing our website content, and designing marketing campaigns that resonate with our target audience in the digital transformation space.

Location

• Singapore
• Hybrid (WFH mostly, with some in-person meetings)

Employment type

• Negotiable (full-time/part-time)

Key Responsibilities

Marketing communications:

• Craft and implement a strategic communication plan to effectively promote our brand and services, including key messaging, audience segmentation, and channel selection.
• Align communication strategies with overall marketing objectives and business goals, ensuring a cohesive and impactful message across all platforms.

Social media management:

• Develop and implement a comprehensive social media strategy, in line with the communication strategy, to increase our visibility, engagement, and lead generation.
• Create high-quality content (articles, images, video) reflecting our digital transformation expertise.
• Monitor social media performance metrics to optimise strategies
• Run sponsored campaigns where necessary to promote events

Event and workshop coordination:

• Plan, coordinate and execute a range of events and workshops
• Manage logistical aspects, including venue selection, participant registration, and feedback collection, to ensure smooth and successful events.
• Use digital event management tools like Eventbrite to promote, coordinate, and track event attendees.

Website management:

• In collaboration with the team, propose and create content for the website, including case studies and insight pieces.
• Oversee updates to the PebbleRoad website.
• Monitor web analytics to enhance site performance, user experience, and SEO ranking.

Email marketing campaigns:

• Design and execute targeted email marketing campaigns to nurture leads and engage with our existing client base.
• Develop email content that promotes our events, workshops, and thought leadership in digital transformation.
• Analyse campaign performance and adjust strategies accordingly to maximise engagement and conversions.

Qualifications

• Bachelor’s degree in Marketing, Communications, or demonstrated experience in related fields.
• At least 5 years of experience in marketing, especially digital and/or content marketing.
• Proven track record in managing social media platforms, particularly LinkedIn
• Experience in organising and running corporate events and workshops.
• Excellent verbal and written communication skills.
• Self-initiated and independent worker who is willing to learn
• Able to collaborate with others
• Familiarity with content creation tools, e.g. Canva or other graphic design tools or Capcut or other video editing tools

Telenor Group is world’s leading telecommunications company across the Nordics and Asia with 158 million subscribers and annual sales of around NOK 99 billion (2022). We are committed to responsible business conduct and driven by the ambition of empowering societies. Connectivity has been Telenor’s domain for more than 160 years, and our purpose is to connect our customers to what matters most.

We have a leading Nordic position in mobile, broadband and TV services, as well as substantial activities in subsidiaries and joint venture operations, including mobile financial services and online classifieds in the Asia region. Worldwide, Telenor Group and our operations’ teams are 14,000 people strong.

Telenor Procurement Company (TPC), established in 2017 and based out of Singapore, operates as a subsidiary of the Telenor Group. We deliver Global Category Management as a service to the Telenor Business Units and beyond, taking full responsibility for the end-to-end Sourcing process and performance of global spend categories. Functioning as one Global Procurement team across all Telenor markets, we enable Telenor’s strategic ambitions by becoming a centre of expertise in the pursuit of efficient operations. TPC seeks qualified procurement professionals that are comfortable working in a global setup in the fast-paced Telecom field.

For more information, please visit our website : https://www.telenor.com/about/our-companies/other-units/telenor-procurement-company/

About the role

Finance Specialist reports to Director - Head of Financial Reporting - Finance. Key responsibilities include:

• Maintain, review and quality assure accounting data in a timely fashion in compliance with IFRS/SFRS and adhere to ICFR procedures for proper documentation, record keeping, presentation and disclosures

• Review and supervise work performed by team, providing guidance to overcome challenges and support in knowledge sharing, team building, competency development initiatives

• Ensure timely, accurate and high quality delivery in terms of internal/external audits and compliance reviews, identifying areas of improvement and implementing initiatives to simplify, automate and standardize processes, system and work routines

• Manage and own voluminous account reconciliations with vendors, customers, other stakeholders in an efficient manner

• Implement and maintain strict control environment in compliance with best practices, generally accepted accounting principles, Telenor Group policies and procedures

• Supports the Director/Manager Finance and responsible for the administrative and operational activities within finance function

• Maintain up to date records of forecasts, budgets and update variance analysis on monthly basis

• Supports on quarter rolling cash forecast to ensure healthy liquidity position of the Company

• Coordinate with accounting support team for information provisioning, reconciliation with internal systems and external party records

• Actively coordinate with internal users/cost centers/functions for efficient processing of information and minimizing delays

• Supports in month end accounting process, group reporting and annual auditing matters

Main tasks

• Responsible for administrative and operational support related to finance and accounting functions

• Coordination with internal and external stakeholders for timely support

• Demonstrate and practice change and constant improvement initiatives, challenges status quo and develop new ways of work to support the transformational journey to simplify end-to-end processes

• Actively participate and contribute in improving the overall finance and accounting function and build environment of trust and respect with all stakeholders

Profile

• Broad understanding of end- to- end accounting and finance functions

• Strong analytical and problem solving along with data analysis and handling capabilities

• Result oriented, demonstrating excellent collaboration abilities

• Able to work with a high degree of execution power and passion and deliver on stringent timelines

• High level of integrity and ethics

• Strong ability to communicate and interact effectively across organizational and cultural boundaries, internal and external

• Demonstrate commitment, maturity, flexibility and speed in response to business needs and operational challenges

• Attention to details, ability to handle large volume of data and information

• Excel, Words and Power Point skills are required for this role

Competence Requirements

· 3 to 5 years in finance and accounting related role in a multi-currency and multinational environment

· Bachelors degree in finance/accounting discipline with good understanding of SFRS/IFRS

· Advance user of Office tools and applications like Excel, Word, PowerPoint, etc.

· Experience using ERP systems would be an advantage

· There may be possibility of conversion from contract to permanent role

Responsibilties:

• Monitor IT networks, server systems and commercial clouds.

• Single point of contact with customers/users, resolver groups, third party service providers and other departments

• Answer hotline calls and respond to e-mails within agreed timescales and SLAs

• Take ownership of incidents/service requests reported by users, track the incidents/service requests and ensure closure within agreed timescales

• Maintain documentation and comprehensive records of issues and problems

Requirements:

• Diploma/Higher NITEC in Information Technology/Computer Sciences/Electrical/Electronics/ Telecommunication

• Strong teamwork and communication skills

• Excellent customer service skills

• Prior experience in Network Operations Centre (NOC) environment preferred

*12 hour rotating shift work, shift allowances will be provided.*

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

JOB DESCRIPTION

• Manage full spectrum of HR functions including talent acquisition and retention, organizational development, training, employee relations as well as benefits & compensation.
• Develop, implement, review and update HR policies.
• Oversee monthly payroll and ensure compliance with all local legislation
• Anticipate and recommend HR strategies to the top management in planning for human resource needs to support the business. Align HR strategies with the overall business objectives.
• Work closely and support the Line in developing annual staff headcount and staff cost budget, generate the necessary information for decision making.
• Track Actual vs Budgeted numbers for headcounts and total manpower costs. Ensure both are managed within budget.
• Manage staff retirement and re-employment. Ensure staff and managers understand the process and executive procedures within Company guidelines.
• Diagnose HR needs of internal customers and provide advice on best practices.
• Build relationship with the Line at all levels and provide consistent and prompt HR services.
• Partner with business leaders to support training needs analysis and skills audit to support talent management
• Ensure initiatives or exercises like annual performance review, talent review are communicated within appropriate timeframe and to a desired level of service.
• Managing Corporate communications, internal communications, CSR activities and implementing appropriate social media strategies for employer branding purpose.

Requirement

• Possess Degree in Human Resource Management or in any discipline with at least 5 years of relevant experience in HR function (HR Generalist preferred).
• Possess a minimum of 2 years of experience in Compensation & Benefits.
• Strong knowledge of employment ordinances, legal, and taxation requirements in Singapore
• High resilience and is able to manage complexities and ambiguities.
• Result-oriented, attention to details and is process-driven.
• Able to maintain confidentiality and work independently.
• Strong in communication skills.
• Strategic, proactive, resourceful and work in a fast-paced environment.
• Able to be hands-on, resourceful and creative in problem/situational solving.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or send your CV to [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Rachel Tang May Leong

EA Personnel Reg No: R24120775

Objective Summary – Client Onboarding Specialist

Responsible for conducting due diligence reviews for new accounts, and ongoing periodic customer reviews in line with MAS regulations, Group directives and local policies. This position reports to the Head of AML/CFT.

Your responsibilities:

• Conduct comprehensive customer due diligence (“CDD”) and documentation reviews for the onboarding of new clients and periodic account reviews.
• Ensure strict adherence to Group and local policies and procedures, and MAS regulations during the due diligence process for new account openings and existing client accounts.
• Collaborate closely with relevant business teams and key stakeholders to address any CDD deficiencies required for client acceptance.
• Contribute to execution excellence of the Bank’s account opening review process while complying with regulatory requirements, i.e. prompt turnaround time to open accounts.
• Up keeping of relevant internal policies and procedures to be in line with regulatory changes.
• Other relevant ad-hoc tasks

You bring to us:

• Bachelor’s degree ideally in business, accounting, or related banking disciplines.
• Minimum 5 years’ relevant experience in customer due diligence review preferably within the corporate banking or private banking segment.
• Strong knowledge in Microsoft Office application, especially in Word, Excel and Powerpoint.
• Strong understanding of customer due diligence requirements and Anti-Money Laundering/Countering the financing of terrorism regulations.
• ACAMS qualification or Graduate Diploma in Compliance or AML preferred but not compulsory.

The ideal candidate is an enthusiastic learner who is interested in multi-intelligent operations in customer service.

Job responsibilities:

• Monitor user behaviors for the Indonesia market and provide feedback relating to the intelligent customer service in Indonesia language.
• Analyze bot operation data to extract valuable user insights.
• Work closely with the algorithm team and relevant project stakeholders, aim to enhance the model's precision and recall capabilities through data annotation and evaluation in Indonesian.
• Complete other day-to-day operation tasks.

Qualifications:

• Bachelor's Degree with at least 1 year of intelligent annotation or related operation experience.
• Able to read and write in Indonesian (oral & written) with relevant certification [min. grade III of UKBI (Uji Kemahiran Berbahasa Indonesia) or equivalent] to analyze spoken and written content from the customers based in Indonesia.
• Be skilled in analyzing cases and structuring operational improvements.
• Self-motivated with a positive attitude and a proactive approach to tasks.
• Able to adapt to a fast-paced environment, and comfortable with meeting tight deadlines.
• Be creative while generating solutions, including using technology and tools, to enhance the quality of individual and team outputs.
• A deep interest in AI, human behavior, and user experience in customer service is essential.

Interested applicants please submit your resume to [email protected] or click Apply Now button.
We regret to inform that only successful applicants will be contacted. Thank you.

Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Responsibilities:

• Provide Presales support on cybersecurity & PKI security products/ solutions to clients and partners.
• Execute post-sales installation, technical support (L1-L3) and maintenance services of cybersecurity & PKI products/solutions.
• Troubleshoot reported issues and collaborate with technology vendors for escalation when required.
• Ensure the completion and follow-up of daily operations and tasks.
• Provide technical support for tender submission, including technical compliance, technical solution proposal, and conducting Proof-of-Concept testing based on given bill of material.
• Evaluate and test security products and technologies for the development of new products and solutions.

Requirements:

• Diploma or Degree in IT, Computer Science, Cybersecurity, or equivalent
• 1-2 years of hands-on experience in designing, managing, and implementing cybersecurity for multi-vendor infrastructure, including:
• Microsoft based Domain Controller, DNS, DHCP, LDAP, RADIUS & AAA servers
• Microsoft based Certificate Authority, Prime Key EJBCA
• Window/Linux/UNIX OS environments
• Hardware Security Module (HSM)
• Key Management System (KMS)
• Ability to troubleshoot technical issues or perform technical setup with minimal supervision.
• Knowledge in SQL system such as MSSQL, Oracle, MYSQL is a plus.
• Familiarity with networking solutions (i.e. switching, routing) is advantageous.
• Professional certifications in cyber security or networking will be advantageous.
• Initiative with a positive working attitude.
• Hardworking and eager to learn new technologies and skills.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

About the Job

Working closely with customers on assigned projects as a Software Implementation Lead and ensure end-end project delivery. Our ideal candidate will be quick to grasp new projects and solutions and pull together required resources. The Implementation Specialist will be expected to manage multiple projects at the same time without losing focus and quality. Expected to show great orientation to details, precision, and strong follow up to be a successful Implementation Specialist. The Implementation Specialist will be involved in every phase of our projects including initiation, design, implementation, acceptance testing, going live and project closure. Identifying and evaluating relevant technology solutions to solve business problems, exploit opportunities and drive forward continuous improvements. Assuring the realisation of business benefits.

Technical Skills and Experience Requirement

• Minimum of 2 years prior Development/Support experience would be preferred.

• Development and/or implementation experience with .NET, C#, VB.NET, Webservices,

• Code deployment experience with Web Application Servers

• Deployment of applications on Microsoft IIS would be preferred.

• Knowledge / working and troubleshooting experience with DB systems like Oracle, MSSQL

• Support experience with windows servers

• Working experience on UNIX, LINUX systems will be added advantage

Specific Responsibilities (not limited to)

• Coordinate and manage Client’s implementation by monitoring deliverables and progress through continuous communication

• Document functional specification document and participate in requirement walk through sessions

• Act as a liaison between customer IT team and our development team and help the development team with relevant information about customer SIT/UAT/Production server architecture to help the development team proceed with development accordingly

• Deploy the code packages sent by the development team on the customer environment and complete all configuration based on the release notes/product guide documents

• Completing various setup, configuration, and activation tasks

• Expediting resolution to clients

• Perform testing on the package received from the development team, troubleshoot, solve configuration issues, coordinate to the

Soft Skills Requirement

• Ability to identify, troubleshoot, educate and resolve issues

• Ability to adapt to changes and manage multiple projects

• Ability to communicate clearly (both written and spoken) with experienced IT peers or inexperienced customers

• Experience with common applications (Word, Excel, PowerPoint)

• Ability to establish credibility with clients based on industry, product, and technology knowledge

• Comfortable communicating and submitting reports to all levels of management

• Strong planning, organization, and reporting skills

• Proven emotional intelligence, reasoning and facilitation abilities

• Good time management skill

• Play a crucial role in a large multinational conglomerate
• Act as the primary IT Business Control Officer ensuring top-notch IT services delivery to Group’s respective Business Units.
• Partner closely with respective Business Unit Heads and Group IT Office in IT strategy and controls.

Key Responsibilities:

• Collaborate with BU’s leadership to formulate and execute IT strategy in alignment with Group IT Strategy, Planning & Management.
• Manage BU’s IT budget, oversee vendor contracts, and lead a team of business partners, project managers, and field support engineers.
• Ensure effective delivery of IT services, meeting Service Level Agreement targets.
• Engage stakeholders within the BU to understand their IT needs and incorporate them into Group IT plans.
• Oversee portfolio of IT projects, mentor project managers, and ensure project objectives are met.
• Ensure adoption of Group IT policies, procedures, and best practices within BU business units.

Requirements:

• Minimum 10 years of IT experience with experience in IT senior leadership role positions.
• Proficient in IT infrastructure, Cyber / Information Security, Enterprise Applications, and SAP ERP systems.
• Proven track record in leading medium-to-large sized IT projects
• Experience in IT shared services organization in a business partnership role preferred (users of 1000 pax+ will be a bonus).
• Excellent written and verbal communication skills with experience in engaging senior management and operational staff.

If you are interested in the above job or related technology opportunities, please kindly send your updated CV to [email protected]

Reg No.R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

Main Responsibilities

• Coordinate maintenance contractors, review checklists and ensure customer D.O. sign-off within the time.

• Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification

• Prepare and maintain comprehensive energy conservation action plan to include previous and ongoing efforts and short, intermediate and long-term goals

• Prepare operational and maintenance schedule as per MIS

• Work closely and collaborate with the customer support team to ensure customer satisfaction.

• Identify potential upselling opportunities at client site during regular or ad-hoc maintenance

• Remote monitoring of the system operation and performance and reach site if any emergency.

• Familiarization of Refrigeration System Chillers & Freezers, Compressors, Cooling towers, FCUs, Cold room, ETV doors and related controllers.

• Working with a team and deliver the work within the planned schedule.

• Collect the onsite operating parameters like cold room and space temperature and verify with SCADA.

• Collaborate with Internal teams regarding any controls and programming related onsite works.

Qualifications

• Diploma, Bachelor of Engineering Mechanical, Electrical or Equivalent

• Electrical or Mechanical troubleshooting experience would be advantageous

• HVAC knowledge of Chiller Plant, FCU, SCADA, Air side equipment

• Strong communication and analytical skills.

Job Description:

• Manage & strategize organic search traffic and organic keyword ranking campaigns on Google search engine.

• Observe & analyze trends in SEO campaigns to regularly provide insightful and actionable data.

• Review and analyze client sites: conduct competitive analyses, powerful keyword research, organic ranking tracking, and web monitoring.

• Present and execute strategies for growth, optimizations, backlinking, and areas of improvement for client campaigns.

• Recommend changes to website architecture, content, internal linking, and other factors to improve SEO positions for target keywords and increase organic traffic growth.

• Assume full ownership of assigned campaigns to ensure the delivery of KPIs.

• Collaborate with internal teams to complement and enhance both clientele support and overall marketing campaign performance.

• Planning and execution of SEO campaigns: backend set up, on-site optimization, off-site optimization, and measuring impact and effectiveness.

• Keep up-to-date on SEO news and updates, Google’s algorithm updates, and various SEO strategies and recommendations to test and implement.

Experience & skills required:

• Strong hands-on experience with organic search platforms such Google Analytics, Google Search Console, WordPress, Ahrefs, ScreamingFrog, SE Ranking, and other SEO platforms are highly desirable

• Analytical, performance-driven, meticulous with data, strong research and communication skills

• Adaptable, teachable, a problem solver, and able to handle multiple priorities

• Working knowledge of search engine optimization algorithms, best practices or have a good understanding of the basics

• Able to create relevant, engaging, and effective content and/or editing for websites, services, and programs pages, meta page descriptions, blog articles, etc.

• Google Analytics certified individuals, WordPress & Shopify familiarity (or other content management systems e.g., WIX, Squarespace, PrestaShop, Umbraco, Joomla), and basic knowledge of HTML, J-SON LD or CSS are preferred

• At least 1-year experience in SEO or the digital marketing industry

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings and work on various time zones while working on Support tasks assigned.

• Will report to the Support Lead and will be part of INDIA Delivery Center.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

Responsibilities:

• Generate and grow business with existing clients and develop new business source by identifying market opportunities.

• Establish and maintain excellent relationship with existing and new customers. Working together with sales manager and team and work effectively as a team to meet performance targets.

• Regular reporting and updates on sales progress.

• Responsible for identifying market opportunities, learning about new products, supporting ongoing projects.

• Negotiating with the customers for the professional services rendered.

• Working together in a closely knitted sales team reporting to the sales manager.

Requirements:

• Minimum 1 year of experience in sales and account management. Knowledge of Presales and Post sales will be an added advantage.

• Customer focused and results driven.

• Individual contributor

• Prior working experience in a fast-paced, dynamic technology environment or

• Experience in handling corporate customers will be an added advantage.

• Good team player with strong communication, listening and organizational skills.