IT Support duties and responsibilities of the job

When compiling an IT Support job description, here is a selection of duties to include:

• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Testing new technology
• Possibly training more junior staff members

IT Support job qualifications and requirements

Although a formal degree might not always be necessary in an IT Support role, tertiary qualifications can include the following:

• Computer Science
• Computing
• Engineering

There are also a number of qualities that candidates should be expected to display:

• A technical, logical thought process
• Problem-solving skills
• Communication skills
• An ability to stick to strict deadlines
• An ability to prioritise and delegate
• A keen eye for detail

Position

Service Manager, Data Security Services

The Service Manager for Data Security Services manages the RUN team and the related activities to data and endpoint security. He/She is the main point of contact for the service provider and the internal clients in the bank. He/She manages the budget for the scope. He/She is also responsible for the transition of the new services from other regions to Singapore and manages the project/transition. The role is a techno-managerial role and will have to be involved in DLP policy/rule modifications as well. He/She works with continuous improvement principles. He/She is equivalent to the Subject Matter Expert on the technologies within data and endpoint security.

Data Security Services team in Singapore is responsible for day-to-day operational services on the infrastructure of Europe (mainly France, UK, and Russia) remotely from Singapore. France infrastructure represents approximately 90% of the worldwide production activities of CA-CIB.

Team works in Asia and Europe time zones and flexible rotational shift is based on the nature of duties.

The operational support of the team covers the following technical scope:

• Endpoint Security technologies – Anti-virus management, Host Intrusion Prevention System etc.
• Data Leak Prevention systems. - Email Prevent, Web Prevent, Endpoint Protect.
• Encryption Solutions: Disk Encryption, File and Folder encryption.
• Database Audit Monitoring solutions.
• Email and Web Phishing Prevention solutions.
• Vulnerability Management Services.
• Access Management.

Detailed Job Responsibilities

The Team Manager has a wide spectrum of responsibilities and actions.

As the manager of his/her team, he/she:

• Assigns the tasks and manages delegation.
• Sets and reviews the work organization according to activity’s requirements and people’s needs and validates the schedules.
• Animates the team to encourage collaboration and sharing of practices.
• Has a role in supporting people development.
• Participates to recruitment process for the team.
• Vendor relation management.

As the manager of his/her scope of activity, he/she:

• Meets stakeholders on a regular basis to discuss improvement plans, action plans, evolving threats and changing risks, and provide feedback on policies, standards, procedures, guidelines. ISS leads security for GIT and is the main entry point for internal clients outside of GIT (Business Lines, BCP, LGL, and Compliance for security topics).
• The service includes, but is not limited to, incident management (fault investigation, resolution escalations of all monitoring alerts and user initiated problem calls/tickets) and request management, but also global projects like End of Life, New Builds, migrations and upgrades etc., participation in global Infra events (like Power down and DR Tests).
• Ensures activity is performed in compliance with norms, standards, processes and procedures.
• Gathering required evidence using multiple forensic tools to investigate any data leak incident, conducting interrogation if required, case closure and reporting.
• Reporting and auditing.
• Monitors operational KPI and ensure tickets are losed within SLA.
• Ensures documentation is up to date and relevant for use.
• Implements cross-functions activities including continuous improvement initiatives.
• Estimates the yearly budget, sets monthly forecasts and follows up BAU/Project monthly balance.

As an experienced professional in Security domain, he/she:

• Supports his/her team or experts’ diagnosis when technical issues raise in his/her scope of expertise.
• Is aware of the global IT structure so that he/she anticipates interrelationships within the organization.
• Manage L0/L1/L2/L3 activities which involve direct relationships with end users and L3 activities (architecture, design, project management, etc.).
• Provide oversight to all Data Security activities to ensure adequate performance, efficiency, and availability.
• Engage with technical peer, Service managers, Architect and project teams on technology roadmap and projects, especially with GIT architecture security team.
• Ensures the IT Production activities regarding his/her perimeter are performed correctly by the team, complying with defined norms, standards, processes and procedures.
• Has to make sure that the defined KPI is met on a day-to-day basis for Incident, request, problem, change management etc.
• Has to monitor and push for improvements in the team’s productivity.
• Be available and able to drive/manage any complex or high severity incidents that occur within the scope of their role.
• Engage in Projects and project deliveries.
• Drive and deliver root cause for any high severity issues.
• Has to be responsible for providing direction, proactive and reactive support services to maintain the availability and reliability of systems infrastructure in accordance to the SLA.
• Is involved in security incident diagnosis or investigations to help provide evidence or facts during diagnosis or investigation.
• Manage requests from stakeholders on data security tools to provide extracts, reports or information when required.

As the first point of contact for the Service Provider, he/she:

• Manages the daily relationship with the Service Provider and escalates when needed.
• Follows up Provider KPI and related actions.
• Coach and develop partner resources to meet the objectives.

As the first point of contact for internal Clients, he/she:

• Manages the daily relationship with internal Clients including planning, requests clarification, risks mitigation and service quality.
• Prepares client feedback for the monthly review.
• Serve as point of escalation on major incidents.
• Have to maintain a smooth relation with partners, vendors and global clients/teams.

As a member of ISAP/ITS, he/she:

• Facilitates collaboration and spread of information from and to the team.
• Participates to the department’s activities including brainstorming, team building and other team or transversal actions.
• Fosters innovation mindset.
• Contributes to ISAP/ITS global branding and communication.
• Manage budget (once a year) and forecast (monthly)
• Focus on automation and optimum use of the team to improve efficiency.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.
• Complete all mandatory training as required to attain and maintain competence.
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Work Schedule

v Work Timing is flexible and is scheduled to manage the operations within business hours of Asia and Emea timezone.

v Role may have to attend and lead any critical issues escalated outside of working hours, when operational needs.

Qualifications Requirements

Ø Minimum 12 years of IT Security experience and with 3-4 years of team management experience.

Ø Must be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science.

Ø Must have knowledge of different domains of IT Security.

Ø Must have managed a team size of 8 or more Security Specialists in an enterprise level environment;

Ø Must have prior hands-on experience in managing the IT Security Solutions.

Ø Must have experience in working in Production setup in Run (Operations) mode.

Ø Must have working experience in managing the endpoint and data security solutions for a Large enterprise level environment, working experience in financial organization is preferred.

Ø Ability to apply risk based approach while working on assigned responsibilities.

Ø Experience in defining, implementing, and enforcing enterprise-level IT security policies for endpoint and data security solutions.

Ø Excellent in analytical, communication and documentation skills.

Ø Ability to organize work and be able to priories work as per the needs of Production Operation’s needs.

Ø Must have strong understanding of ITIL processes and comfortable working in process oriented environment.

Ø Ability to work independently and as well as a part of team and is able to work under minimal supervision.

Ø Should have time management skills and able to manage work in fast moving environment.

Ø Should have hands-on technical exposure on wide spectrum of endpoint and data security technologies e.g. Symantec Data Loss Prevention (DLP), Symantec Endpoint Protection, Phishing Prevention and other IT Security technologies.

Ø Must have experience in defining, designing and configuring DLP Policies as per the business requirements.

Ø Professional Certifications:

• CISSP, CISM certified is highly preferred.

Interested applicants, please email your resume to Shaun Quek Yew Meng.

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Job Description:

We are seeking a versatile and dynamic individual to join our team in a multifaceted role as a Social Media Specialist, and Sales Assistant. This position requires a diverse skill set including social media management, office administration, and sales support. The ideal candidate will be adept at designing engaging social media content, handling daily office tasks, assisting with sales inquiries, preparing quotations and invoices, and updating product listings on our website.

Working hour: 9am-5:30pm

Responsibilities:

• Design visually appealing content for social media platforms such as Facebook and Instagram, maintaining brand consistency and engaging our target audience.
• Write persuasive copy for social media posts and advertisements to drive engagement and conversions.
• Plan, execute, and monitor monthly ad campaigns on Facebook and Instagram, analyzing performance metrics to optimize campaign effectiveness.
• Handle daily office administrative tasks including answering phone calls, scheduling appointments, coordinating meetings, and managing office supplies.
• Assist with sales inquiries, providing product information, and preparing quotations for clients.
• Update product listings on the company website, ensuring accuracy and completeness of product information.
• Collaborate with team members to ensure seamless communication and workflow.

Qualifications:

• Proven experience in graphic design and content creation for social media platforms.
• Strong copywriting skills with the ability to craft engaging and persuasive messaging.
• Proficiency in Facebook Ads Manager and Instagram advertising tools.
• Excellent organizational skills with the ability to manage multiple tasks simultaneously.
• Strong communication and interpersonal skills, with a customer-focused approach.
• Previous experience in office administration, sales support, or related roles is highly desirable.
• Familiarity with website content management systems (CMS) and e-commerce platforms is a plus.
• Bachelor's degree in Marketing, Communications, Business Administration, or a related field (preferred).

We are searching for a detail-orientated, deadline-driven service engineer to join our growing company. The service engineer's responsibilities include repairing faults, servicing equipment, creating preventative maintenance strategies, and updating user manuals. You should provide friendly, efficient service at all times.

To be successful as a service engineer, you should be knowledgeable about machines and willing to accept constructive criticism. Ultimately, an outstanding service engineer will exhibit resourcefulness as well as superb active listening and troubleshooting skills.

Service Engineer Responsibilities:

• Using various strategies and tools to provide effective solutions to customers' concerns.
• Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
• Promptly following up on service requests and providing customer feedback.
• Monitoring equipment and machinery performance and developing preventative maintenance measures.
• Conducting quality assurance and safety checks on all equipment.
• Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
• Providing recommendations about new features and product improvements.
• Monitoring inventory and reordering materials when needed.
• Conducting research and attending workshops to remain abreast of industry developments.
• Writing reports and presenting findings to Managers and Supervisors on a regular basis.

Service Engineer Requirements:

• An associate's degree in engineering or similar.
• A bachelor's degree in engineering is preferred.
• A relevant certificate or license is advantageous.
• A valid driver's license and willingness to travel.
• Excellent active listening and customer service skills.
• The ability to deal with multiple requests without being overwhelmed.
• The ability to remain professional under pressure.
• Superb work ethic and a growth mindset.

We are seeking a dynamic and detail-oriented individual to join our team as a Resource Development Specialist.

Responsbilities:

• The position seeks to provide cross functional coordination support and technical oversight in funding proposal development, funding compliance and report generation in line with donor/corporate/partner/volunteer group requirements for the planning, funding, implementation, evaluation and reporting of the respective programmes they support.
• The position will focus heavily on proposal coordination and design, as well as ensuring regular project reporting and the necessary compliance. It will also include donor/partner engagement and information management.
• Coordinate with internal stakeholders such as programme development, emerging services and centre-based teams on project funding, implementation, and evaluation with all relevant staff.
• Develop concept papers and prepare proposals to external stakeholders, in coordination with internal stakeholders.
• Monitor funding status for each program to identify possible funding gaps and ensure smooth transitions from one grant to the next.
• Obtain funding for program’s unfunded sections by identifying grants.
• Prepare quarterly, annual and end-of-project narrative reports, newsletters, situational reports and other reports as necessary.
• Conduct monitoring and evaluation, research and documentation.
• Liaise with the operations and finance departments to ensure the compiling/collating of stakeholder management reports.

Requirements:

• Bachelor's degree in a relevant field (e.g., International Development, Nonprofit Management, Business Administration) required.
• Minimum of 3 years of experience in fundraising, proposal development, and grant management within the nonprofit sector or related field.
• Strong understanding of donor/partner requirements and demonstrated ability to develop and implement successful funding strategies.
• Excellent written and verbal communication skills, with the ability to effectively convey complex information to diverse audiences.
• Proven project management skills, including the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
• Proficiency in Microsoft Office Suite
• Highly organized, detail-oriented, and able to work independently as well as collaboratively in a team environment.
• Commitment to the organization's mission and values, with a passion for making a positive impact in the community.

As an IT Manager based out of Onto Innovation Singapore, this position is critical in working closely with various business functions across the information technology organization, defining, delivering, and supporting IT business solutions and roadmaps. This position

• Provides cost-effective business systems and applications analysis to support the development and implementation of business applications.

• Includes evaluation, analysis, requirements documentation, and translation into proper system requirement specifications and configuration.

• Formulates and defines systems scope and objectives based on end-user needs and a thorough understanding of business systems, applications, and industry requirements.

• Ensures availability and performance of systems and application environments through proactive and reactive analysis and maintenance.

• Partner with business leaders and executives to understand business needs and priorities, ensure the IT team enables and drives growth, and achieves appropriate service levels.

• Develop and maintain a vision and corresponding KPIs that make a compelling case for continued investment. Preparing budgets, allocating resources, and delegating tasks.

• Own, prioritize, communicate, and evangelize product roadmaps, both within the region and to global IT and business stakeholders.

This position reports to Sr.Director, Business Systems.

Desired Skills & Experience

Expert knowledge of Business Systems processes, including Order-to-Cash (Order management, fulfillment, and warehouse management systems), Procure-to-Pay (Direct Procurement, Approved Supplier Qualifications, Receiving and warehouse management systems), Costing, and Plan-to-Manufacture (including manufacturing execution systems).

Expected to have a good understanding of Oracle Value Chain Planning modules with a specific focus and hands-on experience in Demand Management, Service Parts Planning, and Advanced Supply Chain Planning (both Constrained and Unconstrained modes).

In-depth knowledge and the ability to architect solutions in multiple Oracle ERP modules (Inventory, Purchasing, BOM, Work in Process) in a manufacturing environment are desired. Should have worked in industries having Supply Chain strategies based on complex Assemble to Order scenarios. Exposure to Oracle modules related to field service and reverse logistics, such as Depo Repair and Spare Management, is also desirable.

- Experience in MES systems and Oracle Configurator is an added advantage.

- Good knowledge and understanding of Sales and Operations Planning processes is required.

- APICS Certified Planning and Inventory Mgmt. or Certified Supply Chain Professional is highly desired.

- At least 20+ years of relevant experience or equivalent combination of education and work experience.

- Bachelor in Engineering or equivalent

Behavioral Skills and Competencies Required:

• Leadership, accountability, and ownership are critical to the success of this position

• Excellent conceptual, organizational, analytical, and problem-solving skills.

• Ability to present a professional image to management, staff, vendors, co-workers, and outside contacts

• Team player, able to work with cross-functional teams, and highly interested in working on third-party system technologies.

• Ability to provide both internal and external customer support, including explaining technical issues to non-technical people.

• Self-starter, motivated and fast learner

• Excellent verbal and written communication and business customer management skills

• Strong organizational skills

• Ability to effectively manage multiple projects simultaneously.

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified. All associates may be required to perform duties outside their normal responsibilities, as their manager requires.

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking to expand our IT Group systems team, to provide adequate support for our ambitious finance transformation program. The incumbent will be playing a major role in ensuring a seamless alignment with the strategic goals for the finance organization.

What you will do

• Position as in-house IT-specialist within various finance applications
• End-to-end project management of implementation of IT projects
• Identify inefficiencies and implement solutions that drive business results
• Manage external service provider
• To help up-skilling the finance users within our finance applications.

What you bring

Experience

• Bachelor's Degree related to Finance or IT
• Experience working with finance systems e.g. Consolidation Systems, EPM Systems, Treasury Management Systems, Lease Management Systems and / or Tax Management systems
• Experienced in the areas of accounting, group consolidation, financial databases
• End-to-end project management of implementations

Personal competencies

• Strong stakeholder management
• Strong understanding of finance systems
• Excellence communications skills (both oral and written communication skills)

You may also submit your application directly to the company job portal for a quicker response. Here is the link:

https://careersapac.wsa.com/jobs/3743406-senior-specialist-finance-systems

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds onderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Founded in 2006, IGG is a leading global mobile games developer and publisher committed to making amazing innovative games for players all over the world. Our games are available in 23 different languages, and are enjoyed by 38 million monthly active users from over 200 countries and regions.

At IGG, we are innovators at work, gamers at heart.

We are currently looking for a Social Media Executive to join our energetic team in Singapore!

Job Description:

Build and maintain social media communities for our top games, including platforms like Facebook, Twitter, Instagram, Discord, TikTok, and YouTube. Monitor social media of rival products and special occasions to produce high-quality content.

Expand our games' presence on other social media platforms and channels such as Snapchat, Reddit, Pinterest, etc.

Focus on social media operations and promotion activities

Develop new partnership opportunities with other industries and agencies.

Job Requirements:

Degree in Marketing, Business or a related field

1 years of experience in building and maintaining social media communities across major platforms.

Familiar with daily social trends, the latest pop culture, and popular games.

Experience in handling queries, questions, and feedback related to social media operations and promotional matters.

Innovative, able to work independently, and committed to constant self-improvement.

Passionate about video / mobile gaming

Videos production or live streaming experience is a plus

What’s in it for you!

Vibrant work environment

Well stock pantry

Medical & Dental claims

H&S Insurance coverage

Health screening allowance

Exciting team building activities

Birthday gift

We are seeking to host a passionate East Asian Marketing Specialist for the rest of 2024 as a temporary member of the marketing team working closely with our business partner based in Spain. Our business partner is a Spanish consulting firm specialized in securing public and private funding for disruptive innovation, comprising a team of engineers, PhDs, investment managers, and other deep tech professionals.

The candidate will help expand our business partner’s presence into the East Asian Market and create and execute marketing campaigns, highlighting our business partner’s brand.

Responsibilities:

• Manages marketing activities in East Asia to expand our business partner’s global presence.
• Collaborates with other members of the Marketing team located in Madrid.
• Develops the overall company branding, visual identity, and communications strategy intended for a global audience, spanning Europe, the US, and Asia Pacific.
• Regularly creates compelling and engaging social media content covering topics related to private and public funding, innovation, and the startup landscape, that resonates with our global audience and drives interaction and acquisition.
• Manages email marketing efforts, including the writing and development of newsletters and email campaigns aimed at audience retention and lead generation.
• Implements SEO/SEM strategies to enhance website positioning and support lead generation efforts.
• Produces monthly and quarterly analytics reports for social media pages and websites, providing insights and recommendations for optimization.
• Writes monthly blog posts, articles, and website content to maintain a consistent online presence and drive organic traffic.
• Assists with the development of UX/UI design for our business partner's websites, encompassing strategy, wireframe creation, and design elements to enhance user experience.
• Collaborates cross-functionally with Business Development, Fundraising, and Tech Consultant teams to ensure alignment and coordination of marketing materials and content across departments.
• Develops internal communications and newsletters to keep the team informed and engaged.
• Assists with occasional event planning, both in-person and online, and develops corresponding communication plans to drive participation.
• Supports communication and digital marketing activities for consortium project partners, including social media content creation and management, as well as UX/UI design and user experience.

Qualifications:

• Preferably Master’s degree in Business, International Trade, or Sales.
• Preferably CEFR C1 English and C1 Spanish (to communicate with Spanish-speaking business partner).
• Creative mindset with a passion for branding and design.
• Strong written and verbal communication skills.
• Ability to translate ideas into visually appealing content.
• Collaborative and able to work effectively in a team environment.
• Willingness to learn from our company while representing our business partner.
• Enthusiastic about exploring new ideas and contributing to the creative process.
• Proactive in suggesting creative solutions to branding challenges.

IT TECHNOLOGIES PTE LTD is market leader in chromatography consumables , analytical instruments accessories and chemistry software in Singapore and Malaysia serving research and quality control laboratories in Singapore and Malaysia.

Now, we are looking for a passionalte chemist with strong knowledge in analytical instruments and chemistry software that looking to switch carrier from laboratory environment to application support and sales/marketing field.

- Degree in Science majoring chemistry.

- 3 to 5 years of hands on experience in analytical instruments

- responsible for introducing chromatography products to end users through application support

- method development and troubleshooting

- familiar with chemistry softwares related to GC/HPLC/Uv-Vis/FT-IR/NMR

- keen interest in solving technical problems

- familiar with various general laboratory equipments and accessories

Company And Products Description

Moleac is an internationally recognized pharmaceutical company based in Singapore focused on empowering patients affected by neurological conditions and brain injuries. Our primary mission is to offer innovative solutions that complement existing therapies, targeting diseases with critical unmet needs.

At Moleac, we specialize in developing natural products derived from Traditional Chinese Medicine, addressing health challenges related to the Central Nervous System. Our flagship product, NeuroAiD, has already gained widespread recognition and is currently available in over 30 countries, benefiting more than 40,000 patients annually. In addition, we introduced a new product called CognivAid last year, and we are now actively working to expand its sales.

Looking ahead, Moleac envisions a future of continuous growth and advancement. Our strategic plans include expanding the range of indications for our existing products, reaching out to new markets globally, and introducing new therapies through the launch of new products. By doing so, we want to make a lasting impact on the lives of patients worldwide.

To meet our challenges, we are currently looking for Junior Product Specialist within the Commercial Development team in Singapore. In this role, you will collaborate closely with another Sales Associate.

What You Will Do:

· Lead and drive independent sales growth in Singapore by promoting Moleac products to expand and enhance patient care;

· Develop and maintain long-term relationships with customers, including doctors, medical specialists, and other KOLs, while also fostering new connections.

· Gather local market information and industry data, contributing valuable insights to inform strategic marketing decisions;

· Take an active role in driving product branding and marketing events alongside the Business Development and Marketing teams;

· Communicate accurate and comprehensive product information, covering details, pricing, availability, and promotions;

· Participate in exhibitions and conferences to represent Moleac, contributing to the expansion of brand awareness in Singapore.

What We Are Looking For:

• Academic degree (MSc, Engineer or equivalent) in Life or Pharmaceutical Science;
• At least 1-2 years of experience in the pharmaceutical industry;
• Ability to detail product properties and clinical trial results
• Knowledge of distribution system and specifics of Rx and OTC pharmaceuticals sales;
• Strong interpersonal and relationship development skills;
• Excellent communication skills, including comfort and proficiency in public speaking;
• Ability to work independently and autonomously;
• Appreciation for teamwork and a multicultural environment;

If you believe you are a suitable candidate for this position, please send your CV and a cover letter (detailing your interest for the position, availabilities and expectations) to [email protected]. We are looking forward to hearing from you!

As an Institution Business Analyst, your role will be to support the facilities under the cluster in strategic planning, integration, data analytics and developing new innovations in enabling technology to support hospital operations with people management.

Roles and Responsibilities:

- Support cluster projects, mainly focusing on redevelopment, renovation, and relocation related changes within the institution.

- Support the MOH funding request and review forums, including the PPSC and CRA.

- Support the internal funding requests and review forums, from budget submissions, requirements review, workplan prioritisation, procurement, and project approvals.

- Support the technical forum presentations for your projects such as Solution Review Board.

- Manage multiple stakeholders across projects and build good rapport.

- Collaborate with Synapxe project delivery teams and infrastructure teams to manage project requirements, implementation timeline and budget.

- Responsible to monitor and ensure project implementation status, including regular project updates to various stakeholders and forums.

- Provide support for day-to-day operational issues as required. (24/7 standby when required)

- Support administrative tasks or other adhoc tasks assigned by your reporting manager as required.

Qualifications/ Requirements:

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline
• At least 5-7 years of relevant working experience
• some exposure in handling finance / billing systems
• Able to write approval / project funding paper for submission
• CITPM / PMP certification will be an added advantage
• Excellent problem solving skills with good written/communication and interpersonal skills
• Possess strong organisational and customer service skills and able to lead and work with cross functional teams
• Experience in healthcare industry is an added advantage

Roles and Responsibilities:

- Assist the Product Owner to refine user stories, document acceptance criteria, break use cases to user stories, and define business rules and the scenarios.

- Assist the solution architect to translate business requirements to technical requirement.

- Ensure clear and complete understanding of user stories and use cases requirements.

- Translate user stories and use cases into test conditions and expected results for product, performance and UAT.

- Ensure the product fulfil the requirements during iteration reviews and system demos.

- Act as a Subject Matter Expert to manage the stakeholders/ user

Qualification/ requirements:

• Bachelor's Degree in Computer Science, Engineering or similar domain; Related professional/technical qualification will be advantageous although not mandatory

• At least 4 years of experience in project management, application delivery and solution design.

• Good functional, technical knowledge and experience in CRM platforms (e.g., Microsoft Dynamics 365)

• Experience in communicating with technical and non-technical stakeholders

• Previous experience of healthcare domain is good to have.

• Proven result-oriented person with a focus on delivery

• Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience (in aggregate no less than 2 years) preferred.

• Good understanding and experience in software development life cycle

• Non-technical / Soft Skills Good Oral & Written Communication skills & a team player.

• Experience of leading a team of more than 3 – 4 people.

• Good problem solving, analytical, synthesis, system thinking and solutioning skills.

#LI-SYNX08

Job Responsibilities :

As an E-Commerce Product Manager specializing in the pre-purchase phase, you will play a key role in shaping the customer's journey leading up to the point of purchase. You will be responsible for developing and executing strategies that enhance the overall user experience, drive customer engagement, and increase conversion rates during the pre-purchase phase.

Responsibilities:

• User Journey Optimization:Analyze and optimize the user journey from initial site visit to product consideration.
  Collaborate with UX/UI designers to create compelling and intuitive interfaces that encourage exploration and engagement.
  
• Product Discovery and Navigation:Define and implement features that enhance product discovery and navigation.
  Work closely with the UX/UI team to ensure an intuitive and seamless browsing experience.
  
• Conversion Rate Optimization (CRO):Implement CRO strategies to increase conversion rates at various stages of the pre-purchase funnel.
  Conduct A/B testing and analyze data to identify and implement optimizations.
  
• Cross-Functional Collaboration:Partner with marketing, merchandizer and store operation teams to align product initiatives with promotional campaigns.
  Ensure consistency in messaging and branding across the pre-purchase touchpoints.
  
• Analytics and Reporting:Establish and monitor key metrics related to pre-purchase engagement and conversion.
  Provide regular reports and insights to stakeholders, identifying areas for improvement.
  
• Product Development:Define product requirements, specifications, and features.
  Work closely with development teams to prioritize and manage the product backlog.
  Conduct user acceptance testing (UAT) to ensure product quality and functionality.
  
• Compliance and Security:Ensure that the E-Commerce platform complies with relevant regulations and industry standards.
  Work with the IT and security teams to implement and maintain secure online transactions.
  
• Perform other duties as assigned.

Pre-Requisites :

• Bachelor's degree in Business, Marketing, Computer Science, or related field.
• At least 5 years of working experience in product development and in the ecommerce field
• Proven experience specifically focused on pre-purchase strategies within E-Commerce.
• Strong understanding of user behavior, market trends, and industry best practices.
• Experience with analytics tools and A/B testing methodologies.
• Excellent communication, collaboration, and project management skills.
• Familiarity with E-Commerce platforms
• Knowledge of digital marketing strategies specific to pre-purchase engagement.
• Experience with customer segmentation and personalization strategies.

PRODUCT AREA

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

JOB DESCRIPTION

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

ADDITIONAL JOB DESCRIPTION

As part of YouTube Trust and Safety, you will be directly responsible for making the internet safer, protecting free speech, and defending our brand.

As a Policy Escalation Specialist, you'll ensure that we deliver performance goals for sensitive and timely escalations of potentially questionable content. You will manage the response to these escalations globally and use a variety of tools, communications, and facilitation methods to ensure that issues are triaged and the right stakeholders are involved in resolution. As part of this role, you will also help test new processes, systems, and infrastructure to manage escalations, while also contributing input into where we put our efforts next. In addition, you will dig into the data around incidents and search for trends, impact, and possible improvements.

In this role, you will be required to work on-call on weekends and holidays on a rotational basis.

Qualifications

JOB RESPONSIBILITIES

• Manage escalations as part of the APAC Headquarters team in the Trust and Safety organization.
• Ensure that all escalations are triaged, tracked, investigated, resolved, and communicated accurately using internal tools and systems; manage or assist in conducting reviews to capture lessons-learned and ensure regular follow-up for any items identified.
• Analyze, identify, prioritize, and deliver operational improvement opportunities; identify, articulate, and quantify impact of required tools changes to deliver on these opportunities.
• Partner with Policy, Engineering, Vendor Operations, and Analytics teams to define the best plan and implement fast.
• Review and manage escalations from graphic and controversial video content in line with YouTube’s Community Guidelines.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 3 years of experience in content policy/review and anti-abuse or customer support operations.
• Ability to speak and read in Tagalog, Thai or Burmese in order to review content and manage escalations with content.
• Ability to work non-standard, on-call rotation work hours, including weekends.

PREFERRED QUALIFICATIONS

• Experience with SQL or spreadsheet software, and using data to drive strategy and business action.
• Experience with complex, cross-functional project management.
• Experience with quality and training processes.
• Ability to build relationships with cross-functional partners across geographies.
• Ability to work through ambiguity and succeed in a rapidly changing environment.
• Excellent analytical skills.

FUJIFILM Business Innovation is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). We have pioneered numerous technologies and accumulated expertise since our establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Our portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). We also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

On 1 April 2021, we have changed the company name from Fuji Xerox to FUJIFILM Business Innovation. More than just a name change, it embodies our commitment to continue as a company that always pursues business innovation. FUJIFILM Business Innovation Asia Pacific is the regional headquarters of the global company FUJIFILM Business Innovation, providing corporate support and shared services for the Asia Pacific region.

Purpose:

• To support FUJIFILM Business Innovation Asia Pacific (FBAP), FUJIFILM Asia Pacific (FFAP) and Operating Companies (OpCos) to make use of digital technology (i.e., Microsoft Power Platform, etc) to achieve business transformation through automation and productivity improvement
• To perform the role of DX Technology Subject Matter Expert
• To drive the Centre of Excellence of the DX technologies within the Asia Pacific Region

The key roles and responsibilities are as follows:

• Supports advanced inquiries that cannot be answered by the community. This involves investigating on the issues reported, providing resolutions or workarounds
• Escalate and coordinate with Microsoft and related departments (HQ DX Initiative Department, ICT, etc.) to resolve the problem
• Review and support the design and construction of systems by the DX champions from FBAP departments/Opcos
• Deploy Operations DX activities from a technical perspective so that other departments and OpCos can learn about and implement them
• Research, learn and distribute information on new technologies such as Artificial Intelligence (AI) and Machine Learning (ML)
• Collaborate with L&D to setup in eLearning platform, where required
• Provide expert knowledge on the usage of the DX technologies to improve the technical approach or design of DX project initiatives
• Provide 24x7 systems support according to Opco/FBAP/FFAP business unit SLA
• Provide periodic reports to reporting manager on work assignment status/project progress
• Other duties as assigned

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• At least 10 years information & communication technology experience in an MNC
• Degree in Computer Science / Engineering or IT related fields
• Highly proficient with DX technologies (Microsoft Power Platform)
• Familiar with High Tech Industry
• Good IT support and troubleshooting skills
• Proficient in business as well as technical writing / documentation
• Good knowledge in application deployment & solutioning
• Good interpersonal and communication skills, both written and verbal
• Customer focus and have business sense
• Organizing, planning & good time management
• Accountable, decisive, good leadership and emotional intelligence
• Good analytical / problem-solving skills
• People oriented and good interpersonal skills in handling both internal & external resources
• Team work & collaboration with internal & external resources
• Professional ethics & integrity
• Change adaptability, flexible, able to work under pressure or tight deadlines

The Domain Specialist is responsible to maintain high levels of service and ensuring all IT operations activities are performed. The candidate is a subject matter expert in technology and/or business domain. This candidate is responsible to drive both internal and external teams in the resolution of complex problems or highly innovative resiliency related actions.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Assist as Subject Matter Expert and Drive organizational capability to effectively apply service operations and maintenance framework

• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance

• Assist in blueprints for operational support material for disciplines of applications are concise and complete; covering (internal security and technology standards)

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support experience

• Proven client engagement experience / vendor management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

Love the sun and the sea? This job is for you!

Highlights:

• High Salary with Attractive Bonus Package (Bond Completion & Year-end Bonus)

• Service Bonus up to $10,000.

• No Experience Required; Training and Certification Provided

• Evergreen Industry with Job Security

• Opportunities for Growth/Career Progression (supervisory positions available)

• Supportive and Compassionate Management Team

Job Descriptions:

• As a Lashing Specialist, your primary responsibility will be to secure and unsecure containers on cargo ships to ensure the safe transportation of goods to their destination. You will play a crucial role in preventing damage and ensuring the integrity of the cargo during transit

• In addition, you will also work in teams to secure large cargo ships to the port’s berth

Job Requirements:

• Candidates with no experience are welcomed!

• PSLE pass in English

• Bonus points for candidates who can work at height

• Good physical health to handle shift schedules and working outdoors

• Day Shift: 9.30am - 9.30pm (meal break included)

• Night Shift: 9.30pm - 9.30am (meal break included)

• Candidates who can rotate between day & night shifts will be considered first

• Flexible rostering can be arranged (subject to operational needs)

Still unsure? You can contact (message or call) +65 9886 6515 to arrange to speak to our friendly career advisors!

To apply, submit your updated resume via the APPLY NOW button. We look forward to having you onboard ~

IT Administrator

Role Purpose:

Reporting to the IT Client Services Manager, the IT Administrator's role is to manage the day-to-day IT support in the Client Services department for both Singapore and Asia Pacific remote offices.

Major Accountabilities:

• Answer and log all support calls into the TopDesk Helpdesk System
• Provide 1st and 2nd level support and escalate to the next level if problem cannot be resolved
• Setup and provide technical support for all computers and Company's standard software issues
• Procurement and disposal of all IT related hardware and software
• Source and obtain hardware and software quotations on behalf of users
• Setup and provide technical support for all office and production printers
• Provide support for Windows account management as well as Telephony, Video Conference and Mobile devices
• Maintain the IT Asset Management System to ensure that all assets are recorded, updated and removed when required
• Requires rotational standby duty for after office hours support

Role Requirements:

• Degree/ Diploma in Computer\Information Technology
• Minimum 2 years of system administration experience in a medium size networking environment
• Business fluent or native English (written and spoken) with fluency in Mandarin an added advantage
• Hands-on experience with one or more of the OS such as Windows and Linux
• Experience with MS Outlook in a Microsoft Exchange Environment
• Good experience in the following areas: MS Office 2021 and/or Windows 10 OS and basic switches and networking
• Experience in Web Content Administration and Cisco Video Conference and Endpoints would be highly regarded
• Able to troubleshoot hardware and software issues with minimum supervision
• Good problem solver, good stakeholder engagement, team player and a strong customer oriented mindset

Have we piqued your interest?

Then we would like to meet you. Send us your documents directly online. We look forward to your application!

The successful candidate will join the Team who is responsible for providing leadership in establishing and governing the software development processes with the aim of ensuring the software development team is efficient in its execution and compliant to the established policies and guideline. The team will also need to look into opportunities for improvement within the IT Delivery Team, which include gathering/finalising/study of requirements, project planning/scheduling, solution sourcing, development, implementation and adoption, auditing and monitoring for compliance on the established guidelines/standard/policies.

The successful candidate will under the sub pillar of Risk Management, Audit and Compliance.

The level of the staff will be offered base on his/her experience level and their ability to fit the job scope described.

JOB SCOPE (RISK MANAGEMENT, AUDIT AND COMPLIANCE)

The successful candidate will have the opportunities to work on the follow function(s).

Primary Function:

Responsible for the function of Risk Management, Audit and Compliance for the organisation. The scope of work includes but not limited to the following: -

Direct, management and support the organisation’s risk management process and ensure alignment with Group GRC effort. This will include but not limited to: -

• Manage and enforce the annual Control Self-Assessment for organisation
• Support the collation of statistics for Sustainability reporting to parent company.
• Manage and track risk mitigation corrective action plans.

Programme manage and oversee certification / renewal process for, but not limited to, the following standards: -

• ISO22301 – BCMS
• ISO27001 – ISMS
• Others in the pipe lines, i.e. Cyber trust mark

This will involve the planning, organising and completion of the mandatory activities a defines by the standards. E.g. Risk review, Plan Reviews, Test and Exercise, evidence collection, etc.

Main liaison for all IT related external audits as requested by the management or board of directors.

Training programme management with alignment to risk management and certification requirement. Responsibility includes

Manage the e-training service sourcing and renewal as assigned.

Engage the subject matter experts in creating engaging training materials, including presentations, videos, and interactive modules, to promote understanding of cyber security awareness/best practices and any training required for compliance purposes.

Track and report on training effectiveness and participation rates, and adjust training content as necessary with subject matter experts, to address emerging threats and challenges

Secondary Function:

Other Audit Support

Main liaison points to support external compliance audit for area responsible by the IT Dept.; i.e. Finance Audit, etc.

TECHNICAL REQUIREMENTS:

Tertiary education with working experience/knowledge in the following area:

Bachelor's degree in Information Technology, Computer Science, Finance, or a related field.

Proven experience in preparing audits and assessments related to ISO 27001, 22301, and information security standards.

Proven experience in project management.

Professional certifications such as CISA, CISSP, PMP, ISO 27001/22301 Lead Auditor, or equivalent are desirable.

Familiarity with regulatory requirements such as GDPR, PDPC is a plus

Description:

- Berthing & un-berthing vessels

- Container lashing/un-lashing operations on-board vessels

- Coning & de-coning operations

Requirements:

- Must be able to work at height

- Minimum educational requirement of PSLE

- No experience required. Training will be provided.

Benefits :

- Permanent Full-time Position

- Attractive Salary Package & CPF

- Comprehensive training with allowance.

- Career Growth Opportunities

Beecroft Animal Specialist & Emergency Hospital provides compassionate, collaborative, and high-quality veterinary services for small animals and exotic pets. Be part of a busy exotic animal department located within a specialist-owned Emergency and Specialist Hospital in the metropolitan city of Singapore. We have all the bells and whistles- endoscopy, ultrasound, CT, MRI, radiography, and a full in-house laboratory. The exotics department is run by a boarded ECM specialist and staffed by an ECM resident and associate veterinarian. We have 24-hour emergency coverage provided by the ECC team overnight and access to a boarded internist, neurologist, and surgeon. Join us to provide advanced-level care for your exotic patients. Our team approaches every animal and its family with care and dedication, ensuring that every patient receives the best possible care.

Role Description:

The Avian & Exotics Veterinarian is a full-time, on-site role located in Singapore. The successful candidate will have the opportunity to provide advanced veterinary care to a variety of exotic species, including birds, reptiles, and small mammals. Their daily responsibilities will include medical examinations, diagnosis, and treatments, as well as the performance of surgical procedures and emergency care. Additionally, the Associate Exotics Veterinarian will work closely with the rest of the veterinary team to ensure that patients receive the highest level of care and attention.

Qualifications:

• Doctor of Veterinary Medicine (DVM) degree or equivalent
• Licensure to practice veterinary medicine in Singapore
• Keen interest in exotic animal medicine
• Residency training or board certification in exotics is a plus but not necessary
• Demonstrated knowledge and experience working with birds, reptiles, and small mammals, including their anatomy, physiology, pathology, and behavior
• Effective communication and interpersonal skills, with the ability to communicate effectively with clients, colleagues, and support staff
• Ability to handle and restrain animals safely, and to recognize and manage anesthetic and surgical procedures
• A commitment to continuing education and professional development in the field of exotic animal medicine and surgery

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

We are seeking a dynamic, resilient and highly dedicated Patient Service Associate to join our Specialist Outpatient Clinics.

As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of providing excellence patient care and satisfaction.

Key Responsibilities

• Counter Registration
• Perform registration and screening of patients
• Perform accurate billing and timely collection of payments
• Comply to clinic facilities readiness
• Consultation Room
• Assist clinicians and/or therapists during clinic consultation.
• Provide proper care and coordination and coordinate first/follow-up appointments for patients.
• Manage wait time and keep patient updated in a timely manner.

Key Requirements

• Minimum “N” Level.
• Healthcare or service or related industry preferred but not required.
• Proficient in computer skills.
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast paced environment.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.

Responsibilities:

• Conduct regular inspections and preventive maintenance on various kitchen machinery and equipment, including ovens, mixers, refrigerators, and freezers.

• Diagnose and troubleshoot equipment malfunctions to identify and resolve technical issues promptly, minimizing disruptions to kitchen operations.

• Maintain accurate and comprehensive records of all maintenance activities, including schedules, repairs, and parts utilized.

• Collaborate effectively with kitchen staff to proactively identify potential equipment issues and implement preventative measures.

• Analyze equipment performance and recommend upgrades or replacements to optimize kitchen efficiency and productivity.

• Stay abreast of advancements in machine maintenance techniques and technologies to ensure best practices are implemented.

• Adhere to all safety protocols and regulations while performing maintenance tasks to maintain a safe and secure work environment.

• Coordinate with external vendors and suppliers to procure spare parts and obtain technical assistance when necessary.

Qualifications:

• Higher NITEC/ Diploma in Mechanical Engineering or equivalent qualification preferred.

• Minimum of 5 years of experience in machine maintenance, ideally within a commercial kitchen or food production setting.

• Thorough understanding of various kitchen equipment, their components, and operational principles.

• Proven ability to diagnose and rectify mechanical, electrical, and technical issues effectively.

• Excellent problem-solving skills with the ability to think critically and make sound decisions under pressure.

• Strong communication and interpersonal skills for collaboration with diverse teams.

• Basic computer proficiency for maintaining accurate records and effectively communicating with stakeholders.

• Working knowledge of occupational health and safety standards related to machine maintenance. Language Requirements:

• Fluency in both English and Chinese (Mandarin) languages is essential for effective communication with team members, suppliers, and documentation purposes.

Purpose:

• To support FUJIFILM Business Innovation Asia Pacific (FBAP), FUJIFILM Asia Pacific (FFAP) and Operating Companies (OpCos) to make use of digital technology (i.e., Microsoft Power Platform, etc) to achieve business transformation through automation and productivity improvement
• To perform the role of DX Technology Subject Matter Expert
• To drive the Centre of Excellence of the DX technologies within the Asia Pacific Region

The key roles and responsibilities are as follows:

• Supports advanced inquiries that cannot be answered by the community. This involves investigating on the issues reported, providing resolutions or workarounds
• Escalate and coordinate with Microsoft and related departments (HQ DX Initiative Department, ICT, etc.) to resolve the problem
• Review and support the design and construction of systems by the DX champions from FBAP departments/Opcos
• Deploy Operations DX activities from a technical perspective so that other departments and OpCos can learn about and implement them
• Research, learn and distribute information on new technologies such as Artificial Intelligence (AI) and Machine Learning (ML)
• Collaborate with L&D to setup in eLearning platform, where required
• Provide expert knowledge on the usage of the DX technologies to improve the technical approach or design of DX project initiatives
• Provide 24x7 systems support according to Opco/FBAP/FFAP business unit SLA
• Provide periodic reports to reporting manager on work assignment status/project progress
• Other duties as assigned

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• At least 10 years information & communication technology experience in an MNC
• Degree in Computer Science / Engineering or IT related fields
• Highly proficient with DX technologies (Microsoft Power Platform)
• Familiar with High Tech Industry
• Good IT support and troubleshooting skills
• Proficient in business as well as technical writing / documentation
• Good knowledge in application deployment & solutioning
• Good interpersonal and communication skills, both written and verbal
• Customer focus and have business sense
• Organizing, planning & good time management
• Accountable, decisive, good leadership and emotional intelligence
• Good analytical / problem-solving skills
• People oriented and good interpersonal skills in handling both internal & external resources
• Team work & collaboration with internal & external resources
• Professional ethics & integrity
• Change adaptability, flexible, able to work under pressure or tight deadlines