1. Drive analytic projects for all pillars of the bank’s treasury and markets department, such as bond analytics, news generation FX trading signals, product recommendation and customer hyper-personalization.

2. Implement and train AI/ ML models and optimize algorithm efficiency (GPU distributed computing, concurrent programming)

3. Write and refactor code into reusable libraries/ APIs/ tools, deploy machine learning ecosystems/ pipelines and perform sub-system integration as required.

4. Integrate solutions into enterprise MLOps ecosystem and automate CI/CD pipelines for model lifecycle maintenance and monitoring. This can include monitoring for data drift, triggering model retraining and setting up rollbacks.

5. Run experiments to test the performance of deployed models, and identifies and resolves bugs that arise in the process

Required Experience

1. Bachelor/ masters in a quantitative discipline, such as Mathematics/Statistics, Business Analytics, Computer Science, Engineering, or equivalent experience.

2. Experience building scalable machine learning system architectures (microservice, distributed, etc.) and big-data pipelines in production.

3. Familiar with Linux OS, Openshift, Kubernetes for container-based deployment.

4. Demonstrable understanding and application of varied AI/ML concepts and models, their mathematical underpinnings, and trade-offs

5. Excellent software skills (Python, SQL variants) and knowledge in design patterns, code optimization, object-oriented programming.

6. Experience in defining the processes, standards, frameworks, prototypes and toolsets in support of AI and ML development, monitoring, testing and operationalization.

7. Familiar with software development best practices and tools (Agile, Jira, Jenkins, Git)

Responsibilities:

1. Drive analytic projects for all pillars of the bank’s treasury and markets department, such as bond analytics, news generation FX trading signals, product recommendation and customer hyper-personalization.

2. Conduct literature review and evaluate trade-offs between different quantitative algorithms and AI/ML models.

3. Utilize advanced statistical and machine learning methods to derive insights and generate predictions from large volumes of transactional, operational and customer data.

4. Implement and train AI/ ML models and optimize algorithm efficiency (GPU distributed computing, concurrent programming)

5. Write and refactor code into reusable libraries/ APIs/ tools, deploy machine learning ecosystems/ pipelines and perform sub-system integration as required.

6. Integrate solutions into enterprise MLOps ecosystem and automate CI/CD pipelines for model lifecycle maintenance and monitoring.

Required Experience;

1. Bachelor/ masters in a quantitative discipline, such as Mathematics/Statistics, Business Analytics, Computer Science, Engineering, or equivalent experience.

2. Good understanding of the data science production life cycle with demonstrable experience working with structured, semi-structured and unstructured data.

3. Excellent software skills (Python, SQL variants) and knowledge in design patterns, code optimization, object-oriented programming.

4. Demonstrable understanding and application of varied AI/ML concepts and models, their mathematical underpinnings, and trade-offs

5. Practical experience using quantitative and statistical techniques to solve business problems such as hypothesis testing, regression, causal and correlation analysis, etc.

6. Excellent verbal and written communication skills to explain insights from technical work to non-technical audience through presentation or other means.

Good to Have (At least 2 or more)

1. Familiar with Linux OS, Openshift, Kubernetes for container-based deployment.

2. Experience with language models, RAG concepts, opensource generative AI (GenAI) frameworks and prompt engineering principles.

3. Experience using open-source computer vision and Document AI models and concepts (Table recognition, handwriting recognition, key information extraction, signature detection, image understanding)

4. Solid understanding of deep-learning model architectures and experience building custom architectures.

5. Experience building data models, writing complex queries and using business intelligence/ visualization tools (Tableau)

6. Understanding of the MLOps ecosystem and experience building systems to maintain the complete model lifecycle.

7. Expert knowledge in time series analysis, statistical signal processing and related modelling techniques.

8. Deep understanding of pricing, modelling, booking, and risk across diverse products and markets.

NEW 2024 Regulatory Reporting IT BA - Contract

We are looking for a highly experienced IT regulatory reporting Business Analyst to support our clients' global projects. The ideal candidate should possess a minimum of 10 years of experience in IT regulatory reporting business analysis, along with a strong working knowledge of Singapore's local regulatory reporting requiremen

This is a regional Business Analyst role offering opportunities to work on regulatory reporting requirements across various locations, including Singapore, Hong Kong, Taipei, Manila, Tokyo, Seoul, and Shanghai. The candidate will be involved in addressing new regulatory reporting requirements, modifying existing reports due to new business/product onboarding, and fixing defects in existing reports as part of the Regulatory Reporting DevOps team. Given the team's support for Finance Change, the candidate will also have the chance to contribute to strategic initiatives

3 Key Must have Skills

• Latest MAS-610 regulatory reporting experience - MUST
• Korean SEOUL Securities Regulatory reporting Knowledge - MUST
• Corporate banking working experience - MUST

Other Key Requirements

• Strong verbal and written communication
• Strong problem-solving skills with “can-do” attitude
• Strong banking product knowledge
• Translate business requirements into functional requirements and work with technical team to implement the requirements
• Test management for software quality assurance against functional and non-functional requirements
• Test planning and test scenario design for a good test coverage on requirements
• Supporting the development of test cases and test execution
• Continuous improvement in requirements engineering process, techniques, tools, best practices and documentation templates
• Able to work independently with remote teams including end-users and vendors in a different location
• Able to handle multiple projects in parallel and deliver on non-negotiable regulatory deadlines
• Has a good understanding of financial products including but not limited to loans, derivatives etc.

Other Requirements

• Use Scrum/Agile methodology as part of the Regulatory Reporting DevOps team located in Singapore and Mumbai
• Knowledge of Core Banking processes and Accounting.
• Knowledege of corporate bank

For any other information, please feel free to email [email protected]

KEY ROLES AND RESPONSIBILITIES:

• Monitor threat landscape and issue advisories that are applicable to the organisation on a continuous basis.
• Respond to alerts generated from solutions, threat intel and user reporting ensuring incident investigation follows IR plan with severity classification. RCA is complete with lesson learnt conducted.
• Conduct threat simulation to identify early indicator of compromise and work with Solutions team to mitigate the gaps identified at the solutions.
• Conduct threat hunting when receiving indicators from threat intel ensuring our environment is secure and free from vulnerabilities.
• Manage vulnerabilities on a continuous basis and work with patch management team to ensure vulnerabilities are managed within acceptable threshold.
• Manage and work with Managed service providers (MSSP) to provide 24/7 monitoring and incident response ensuring incidents are closed on a timely manner.
• Review security architecture design and implement solutions to ensure systems are built to meet company’s cybersecurity framework and policies.
• Ensure appropriate security technologies are in place to manage threats.
• Perform administration of security solutions in the company.
• Establish and maintain SOPs of the supported solutions and architecture designs.
• Perform project management and vendor management.

QUALIFICATIONS & EXPERIENCE:

• Minimum 6 years of relevant experience in IT security
• Technical know-how and experience in solutions such as but not limited to:
• Network Security (F/W, IPS, VPN, NAC) - Checkpoint, Fortigate, Palo Alto
• Web Security (WAF, Web isolation) - Cloudflare, Zscaler, Menlo, Microsoft
• Endpoint Security (EDR, AV, DLP) - Crowdstrike, Symantec, Microsoft, Forcepoint
• Threat Monitoring - Qradar, Demisto, Resilient, Claroty
• Vulnerability Management – Tenable, Qualys, Ivanti, Microsoft
• Cloud Security – Microsoft, Palo Alto
• Identity Management - Microsoft, CyberArk
• Threat Hunting and Simulation – Cymulate, Crowdstrike
• Knowledgeable in security standards or regulations such as NIST, ISO 27001, SOC2, CCOP (SG), PDPA (SG), GDPR(EU), Security by Design will be an added advantage.
• Certifications such as CISSP, OSCP, CCSK will be an added advantage.

PREFERRED SKILLS & CHARACTERISTICS:

• Strong interpersonal skills with the ability to communicate and explain technical concepts to non-technical users.
• Independent worker with initiatives, positive attitude, and team player
• Good analytical skills and attention to details
• Good verbal and written communications

The IT Operator is responsible for:

Provide single point of contact for incident, service request and escalation.

• Monitor, manage and maintain data centre operation and facilities.

• Manage equipment movement

• Daily monitoring of status

• Ensure proper running of the existing data centre systems.

• Perform tape mount and un-mount for the backup operation.

• Handle the portable media storage for off-site storage.

• Liaise with the vendor on maintenance and enhancement issues.

• Troubleshoot and report system incidents/problem and abnormalities.

• Resolve incidents related to routine problems or known issues.

• Adhere to service level agreement for response time and turnaround time.

• Able to work shift including weekends and public holidays.

• Possess Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• 12 hrs shift working

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

· Support day to day IT operations (e.g. printer setup / troubleshooting end user applications)

· IT End user support helpdesk

· Google workspace administration / ensuring smooth operation of End User accounts

· Responsible for maintaining and administering Sub Systems

· Produce quality HTML5 CSS templates

· Provide Graphical User Interface designs (UXD) for internal Sub Systems

· Able to time-manage multiple projects

Job Requirements

· Diploma or higher in Front-end development or equivalent IT related field.

· Knowledge in troubleshooting end user applications e.g. MS word / excel / outlook / Gmail web interface / google drive interface.

· Knowledge in google workspace admin console is a plus

· Relevant Help Desk Service level experience

· Relevant HTML5 CSS Front-end development experience

We are an SME software house founded by experienced IT-savvy veterans to provide CRM, and other customized software application and solutions for our clients. We are looking to grow and nurture our pool of talents to deliver innovative products for the ever demanding market.

We are actively searching for a dynamic and passionate Chief Technology Officer (CTO) to assume a strategic leadership role within our organization. The selected individual will be tasked with driving innovation, aligning technology initiatives, and fostering collaboration across functional teams. As the CTO, you will be instrumental in shaping our technological strategy, ensuring its seamless integration with overarching business objectives.

Responsibilities:

• Lead the development and execution of the overall technology strategy, ensuring alignment with business goals, and oversee both system architecting and development efforts.
• Lead the conception of innovative features, specifically focusing on AI-driven fraud detection systems.
• Ensure efficient, profitable, and secure technology utilization while managing technology solution and R&D budgets to achieve cost efficiency.
• Proficient in writing, auditing, and deploying code, with a capability to establish standardized processes for production support.
• Build, nurture and manage a team of skillful front-end and back-end developers.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field

Requirements:

• Minimum 10+ years experience as a CTO or a senior technology leadership role.
• Proven track record in delivering corporate banking solutions.
• Experience in AI development frameworks.
• In-depth knowledge of technology trends, systems, and methodologies.
• Strong strategic thinking and business acumen.
• Proficient in Java, OOAD principles, Microservices/Monolithic architecture, SQL databases, and Spring Boot.
• Experience in performance optimization, including SQL and source code complexity.
• Open to frequent international trips to meet clients.
• Adept team player with strong interpersonal skills and the ability to share/collaborate with peers.
• Superb communicator capable of explaining complex concepts to executives, engineers, and stakeholders.
• Creative thinker with innovative problem-solving skills and ability to work in a fast-paced environment
• Fluent in both Mandarin and English (verbal and written)
• (Preferred) Familiarity with Accounting Systems, Payment & Settlement Systems, and Payment Gateways.

A member of the corporate team that manages the IT operations in a new start-up private limited company which coordinates the national effort to undertake the electrical infrastructure upgrades and deployment of electric vehicle charging points (EVCPs) primarily in Singapore’s residential carparks. The Deputy IT Manager will support the Senior IT Manager to manage the IT operations relating to the company’s overall computer infrastructure (including computer systems, servers, and data security systems) and maintain a reliable, safe and secured IT environment for smooth, effective and efficient operations for the company.

Responsibilities:

The incumbent will be responsible for the management of IT operations and environment, as part of ensuring adequate provision of a safe, secured, and reliable IT solutions/support to end users. This entails but is not limited to the following:

• Assist with onboarding & offboarding of staff, ensuring that hardware is available and staff accounts are properly set up for employees.
• Manage periodical upgrade and installation of new hardware and software, perform troubleshooting to resolve IT issues, and assess viruses and potential threats to a company’s network. This includes i) monitoring of the vendor SLA to ensure performance of the managed service level 1 support; ii) Providing Tier 1-2 IT technical support for staff, which includes notebook/system/email/wireless network/VPN & Internet connectivity; iii) Handling of escalation seamlessly to avoid any gaps that may arise to meet or exceed SLA.
  • Work with managed service team to develop guidelines, processes, and procedures, etc and continuously improve operation support, escalation management and monitoring support.
• Ensure IT Infrastructure availability and performance.
• Manage all IT infrastructure/systems according to company standards and aligned with standard practices.
• With regards to procedure, standards, and policy, i) perform yearly assessment of the existing related documents and perform necessary changes or escalation to conclude the findings if any; and ii) Handle Security Incident according to defined protocol and workflow, evaluate risk and impact, escalate to higher level if require.
• Monitor the use of anomaly emails, backup data and perform data recovery if needed.
• Enforce end user device’s policies and procedures to meet the IT legislative requirements.
• Assist with ad hoc projects management.
• Assist in promoting user awareness in security protection.

Requirements:

• Tertiary education in Information Technology, Computer Science or equivalent
• At least 5 years’ relevant experience in both cloud and on-premises infrastructure
• Possesses IT Infrastructure & Security management skills.
• Possesses IT Service Management experience.
• Solid understanding of Cloud & Azure Platforms
• Administration on full suite of Microsoft M365 & Intune.
• Possesses good communication skills in oral presentations and written documentation.
• Good knowledge in cloud technology, systems architecture, integration, and migration.
• Web Application Solutioning (good to have)
• Hands-on team player
• Good communication skills in oral presentations and written documentation.
• Good vendor & project management skills

Only shortlisted candidates will be notified.

WHO WE ARE

PALO IT is a global innovation and software development company dedicated to helping organizations craft tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and technologists across 16 offices and five continents (France, Hong Kong, Singapore, Thailand, Australia, Mexico, Colombia, Spain, Brazil and the United States).

We're committed to helping businesses transform to better our world. We're proud to be a World Economic Forum (WEF) New Champion, and a B Corp-certified company in Singapore, Hong Kong and Mexico, currently working towards certification across all other locations.

Your Role

The key objective of this role is to strengthen PALO IT’s positioning in the industry in Singapore as a Tech for Good company and supporting the business in achieving their strategic goals. This role will be part of an overall strategy to accelerate the growth of driving our business towards the tech for good space. The role would ideally suit a passionate, cross functional marketing professional, with a strong expertise in B2B growth marketing, who enjoys autonomy and working in a dynamic team. This role works closely with the Global Chief Marketing Officer and will be based in Singapore.

YOUR RESPONSIBILITIES

• Work with global chief marketing officer & leadership team to define lead generation omnichannel campaigns
• Develop & execute a local marketing plan to drive Tech for Good motto & service offerings
• Own the end-to-end marketing funnel, leveraging on data to drive insights
• Work with sales to boost pre-sales activities and convert new clients to PALO IT
• Generate direct and indirect revenue from online content, events and marketing related activities.
• Implement a strong growth marketing strategy (CRM and new customers)
• Actively participate in tech, impact and industry related events with thought leadership speaking opportunities
• Develop a partnership & influence strategy for network and key stakeholders
• Build a strong PR strategy to build awareness and credibility on the markets
• Boost efficiency of the owned media touch points (website and LinkedIn)
• Build compelling content factory and leverage marketing channels to spread the messages
• Understand the competitive landscape, customers, and influencers

WHO YOU ARE

• Marketing profile with at least 7 years of experience
• Thinker and Doer mindset
• Strong experience in B2B marketing, preferably in technology marketing or consulting
• Solid background in the tech industry and relevant experience in sustainability will be preferred
• Good understanding of business priorities and strategies and capacity to influence decisions
• Good understanding in offline and online marketing strategies
• Good capacity to connect sales & marketing and develop lead generation strategies
• Strong expertise on growth marketing Inbound, outbound, ABM), knowledge on HubSpot will be a strong plus
• Collaborative skills and ability to build relationships across diverse stakeholders
• Ability to thrive in a fast-paced environment and adapt to the demands of a diverse culture
• Self-motivation and confidence with a high degree of initiative is required
• High level of problem-solving skills and attention to detail is critical
• Have had exposure to an entrepreneurial culture, implemented new ideas and brought innovative solutions to the business

MORE ABOUT PALO IT

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all 16 of our offices across the globe
• Continuously measure & improve employee happiness

Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

What We Offer

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits, check out our careers page (https://www.palo-it.com/en/career)

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Job Description

• Design, develop, and implement GenAI solutions that integrate with Azure and OpenAI platforms.
• Collaborate with cross-functional teams to gather requirements and define project objectives.
• Conduct research and stay up to date with the latest advancements in GenAI, Azure, OpenAI, AWS, and Google GenAI technologies.
• Develop and maintain scalable and efficient codebase for GenAI applications.
• Optimize GenAI models and algorithms for performance and accuracy.
• Troubleshoot and debug GenAI applications, ensuring smooth operation and minimal downtime.
• Collaborate with data scientists and machine learning engineers to enhance GenAI capabilities.
• Provide technical guidance and mentorship to junior team members.
• Stay informed about industry trends and best practices in GenAI engineering and cloud service integration.

Requirements:.

• Proven experience as a GenAI Engineer, with a focus on Azure and OpenAI integration. Experience with AWS and Google GenAI services is preferred.
• Strong programming skills in languages such as Python and/or Java.
• Experience with Azure services, including Azure Machine Learning, Azure Cognitive Services, and Azure Functions.
• Familiarity with OpenAI technologies, such as GPT-3/4 and reinforcement learning frameworks.
• Solid understanding of machine learning algorithms and deep learning frameworks.
• Proficiency in data preprocessing,feature engineering, and model evaluation techniques.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.
• Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications:

• Experience with AWS services, such as Amazon SageMaker, AWS Lambda, and AWS AI/ML services.
• Knowledge of Google Cloud services, including Google Cloud AI Platform, Google Cloud Functions, and Google Cloud AutoML.
• Experience with cloud-based deployment and scaling of GenAI applications on Azure, AWS, and Google Cloud.
• Knowledge of containerization technologies such as Docker and Kubernetes.
• Familiarity with DevOps practices and tools for CI/CD pipelines.
• Contributions to open-source GenAI or cloud service integration projects.

Mandatory Skills

AWS, Google Cloud Platform

CURRICULUM DEVELOPMENT

• Conceptualise curriculum projects that cater to low income children that meet their learning needs;
• Prototype new approaches in teaching and learning with existing teachers. The approaches would need to be anchored on evidence-informed practices;
• Lead professional development through designing resources in collaboration with other team members to meet the needs of our teachers. This includes working with partners beyond CDAC to drive an innovative culture of learning and team spirit;
• Institute strong teaching and learning processes to design learning experiences and the creation of an environment conducive to the development of student confidence, holistic growth, and mastery of learning.

TUTORING

• Assist in covering tutor duties when required.
• Tutor and coach students who need academic support in one or more subjects (English, Science or Chinese language) for Primary and Secondary levels for CDAC Tuition Programme students.

Job purpose:

Being a Senior Auditor / Specialist Audit you are a member of the global Group Audit team of Commerzbank Group and perform complex audit tasks or lead an audit team to meet the requirements of the audit assignments in Singapore and other Asian locations e.g., in the fields Credit Risk Management and Compliance (Anti-Money Laundering, Know Your Customer, Sanctions).

You are responsible for achieving the audit goals.

As lead auditor, you are responsible for assigning tasks to individual team members, conducting quality assurance measures according to the Standard Audit Process and the professional leadership of employees for the audit assignment. You will discuss the findings with the respective auditor and the audited unit and use this as your basis to prepare the audit report or the statement.

During the duration of the audit, you will maintain contact to the responsible lead auditor / management and as lead auditor present the audit results within the close-out meeting.

Key activities:

• Ensuring compliance with overall standards, frameworks, methods, and procedures for the audit activity. Compliance with the ethical principles of the internal auditing profession, Group Audit’s mission statement.
• Providing independent, objective and risk oriented auditing and consulting services as “3rd Line of Defence”, with the goal to optimize business processes of Commerzbank Group regarding correctness, security, and economic efficiency.
• Providing systematic, goal oriented, and reliable assessment of the efficiency and adequacy of risk management, the internal control system, as well as business procedures and making recommendations.
• Diligent, responsible and confidential execution of the audit in the assigned subject area. Written documentation of the assessment to the risk content, data- and processing quality. Identification of weaknesses / improvement areas and drafting remediation / improvement recommendations to support the bank’s vision.
• Assessment and evaluation of workflows, organizational structure, safety regulations, decision processes, as well as their documentation.
• Comprehensive documentation of conducted audit activities, as well as identified deficiencies and their corresponding conclusions ensuring comprehensibility for qualified third parties.
• Monitoring of statutory and regulatory requirements concerning one’s own area of responsibility.
• Promoting team spirit and cooperation within the audit team.
• Economic, efficient, quality and time conscious execution of assigned tasks under consideration of security, correctness, and risk.

Additional activities as lead auditor:

• In the context of audit preparation, detailing of audit objectives during the scoping, considering identified and potential risks. For this, you use results from prior audits, evidence from the Continuous Risk Assessment and other information.
• Continuous assurance that the previously defined audit scope, as well as the main focus of the audit continue to be factually appropriate and adequate, and ensuring adherence to the schedule (completion of work packages). Compliance with mandatory criteria regarding the audit standard, particularly documentation, standardized approach and assessment of the audit results.
• Ensuring (continuously, at the latest upon completion of the audit) comprehensibility of all audit activities for Group Audit as well as qualified third parties.
• Ensuring meaningful audit reports and reconciliation of the findings / corrective actions resulting from the audit, with the audited units.
• Leading and managing employees assigned to the audit. Execution of kick-off meetings, regular team updates, wrap-up meetings, and lessons-learned meetings for continuous quality improvement.
• Ensuring ongoing communication with the audited unit and promoting audit as a competent partner / consultant.

Formal education:

• Degree preferably in Business Administration / Economics / Economic Law or related field
• Professional designation (CIA, CAMS) preferred.
• Exceptional oral, written, and interpersonal communication skills in English and Chinese; ability to communicate complex information accuracy, clearly and quickly to all levels. German, Japanese &/or Bahasa Melayu language skills are an asset.

Specialist knowledge (work experience, further qualification):

• Knowledge and experience on Credit Risk Management, Trade Finance &/or Anti Money Laundering / Sanctions are an added advantage
• Familiarity with the local legal and regulatory requirements
• At least 5 years of working experience in the financial services industry
• Profound understanding of risks and controls
• Independent, structured working style and strong team orientation
• Pronounced motivation, integration and conflict ability as well as openness to change
• Strong analytical, conceptual and strategic thinking.
• Good user skills of standard Windows applications (Word, Excel, Powerpoint)

Are you seeking the new norm career opportunities?

We are helping Thatz International Pte Ltd to identify suitable talents to help them to grow their business in the new norm. Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business.

Who we are

Thatz Resources Pte Ltd (Agency License No. 04S4557) has been established since the Year 2000 to recruit the right IT candidate that meets our clients’ requirements at all levels. We always have great success in matching the best candidate with the job openings.

Our DELIVERIES:

· Quality

· Speed

· Technology

· Right Pricing

· User eXperience

Our CORE VALUES:

· Integrity

· System

· Consistency

· Forward Looking

· Humanity, and

· Environmental Friendly

IT Engineer (6 months contract)

Job Title: IT Engineer

Work Location: Downtown, Singapore

Job Type: 6 months contract, subject to extension

Primary Responsibilities:

1. Laptop Setup & Deployment:

· Configure and deploy laptops per company standards.

· Install operating systems, software, and updates.

· Ensure network connectivity and peripheral setup.

· Provide user training and support.

2. Secure Wipe of Laptops:

· Perform secure data wiping using approved methods.

· Maintain records of wiping process for compliance.

3. Inventory Update and Maintenance:

· Maintain accurate laptop inventory records.

· Coordinate with procurement for asset tracking.

· Conduct regular audits to ensure compliance.

4. Any other duties as required by the company.

Job Requirements:

1. NITEC or Diploma in IT or related qualification.

2. Strong knowledge of computer hardware, software, and operating systems.

3. Ability to work independently and prioritize tasks in a fast-paced environment.

4. Fresh IT Graduates are welcome to apply.

ARE YOU THATZ ONE?

Get in touch

· Prepare your updated resume (please include your notice period, current salary package with full breakdown such as base, incentives, annual wage supplement, etc.), and expected package.

· Apply through this application or send your resume to [email protected]

· All shortlisted candidates will be contacted

As an advocate for fair employment, we strive to do our best to render objective and merit-based considerations for all applications, and we shall communicate with you when short-listed. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. For those who are not short-listed, your profile will be kept for other opportunities where suitable.

Please note that your response to this job advertisement and communications with us according to this job advertisement will constitute an informed consent by you to the collection, usage, and/or disclosure of your personal data by Thatz Resources Pte Ltd and her customers to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act.

Best wishes for your job search!

Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs and get rewarded.

For more information about THATZ and other job listings, please visit: www.thatz.com

Connect with us on Instagram, Facebook, and more to stay updated on our latest offerings, industry insights, and exciting announcements. Join our vibrant online community and reach out further to discover the endless possibilities with our business. Follow us now for more!

Instagram: https://instagram.com/thatz_international?igshid=NTc4MTIwNjQ2YQ==

Telegram: https://t.me/+Qfwm_1-DbIhmMjc1

Facebook: https://www.facebook.com/profile.php?id=100091735044533

LinkedIn: linkedin.com/in/thatz-recruiter-25234548

STAY SAFE AND HEALTHY! TAKE CARE!

Mission of the role: The E-commerce marketing lead is responsible for the management & optimization of our e-commerce/shopify websites. He/She must be able to conduct data analysis to generate data-driven market insights, to then work with various teams to implement and increase both revenue & profitability of the shopify websites.

Job Duties and Responsibilities:

• Work closely with internal stakeholders to plan and optimize our existing e-commerce brand exposure and performance.
• Serve as the primary liaison between our company and the external agency tasked with developing our e-commerce portals. Ensure that project timelines, budget constraints and quality standards are met.
• Maintain the online e-commerce portals including but not limited to items daily maintenance, stock management, campaign execution, and price updates.
• Prepare and create product listings on the Shopify platform. Ensure functionality on a daily basis by doing website checks.
• Produce weekly, monthly, quarterly, and yearly reporting on key e-commerce KPIs (sales, conversion rate, traffic, etc.) including forecasting, profit/loss, and useful market insights to the leadership team.
• Analyze the past campaigns in order to improve marketing effectiveness and ROI.
• Identify and evaluate new marketing opportunities to increase direct internet traffic as well as monitoring the online presence as well as online marketing activities of immediate competitors.
• Conduct market research and stay up to date with the latest E-commerce trends/marketing strategies and execution in order to increase online sales

Requirements:

• Degree In Business, Marketing, or other relevant fields
• Minimum of 3 years of relevant work experience in E-Commerce with at least 1-2 years of experience handling Shopify
• Experience working with media-buying platforms (Facebook, Bing, Google Ads) would be an added advantage
• Familiarity with Shopify platform and E-commerce usability
• High degree of business acumen with experience analysing data and doing sales forecasting
• Excellent project management skills, with the ability to manage multiple competing priorities in a fast-paced environment
• Self-starter and able to work effectively independently
• Attention to detail

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Work with global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Responsibility to ensure the 1Help 24x5 telephone systems are effectively manned.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day-to-day incidents or requests from company end users (L1, L2 and potentially L3 activities).
• Basic Mobility Support (Primarily for iOS devices, occasional alternative products).
• iMac Support (Install, Moves, Adds and Changes).
• Project support and potential leadership of project initiatives (Large Scale IT Objectives).
• Basic asset management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock.
• Knowledge base usage, reference, and collective improvement.
• Effective management of hardware and software distributed to employees.
• Continuous observation of internal support provisions, providing feedback for opportunities of improvement where appropriate.
• Occasional creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the groups performance.
• Management of project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Onboarding of new employees (work equipment preparation)

• At least Bachelors Degree in Computer Science or others IT related discipline
• Minimum 2 years of experience in IT technical support, preferably in a midsize or larger organization.
• Excellent and professional customer service skills and able to interact professionally with a diverse group, executives, managers, subject matter experts and business users
• Experience in supporting Board level Executives directly would be an added advantage
• Good to have experience in supporting for audio visual events
• High level of expertise in both Windows and Apple operating systems, platform software and associated hardware
• Understanding of networking principles and printing environments.
• Understanding of ITIL principles
• Experience in creation of support documentation, guides and manuals
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire
• Excellent teamwork skills and the ability to work unsupervised
• Organized and deadline driven with the ability to track multiple tasks simultaneously

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors Community, and Therapy.

RESPONSIBILITIES

We are seeking an experienced IT Project Management Executive to join our Digital Innovation and Technology (DIT) team. The ideal candidate will be responsible for managing and executing IT projects from initiation to completion, ensuring that they are delivered on time, within scope, and within budget. The IT Project Executive will work closely with cross-functional teams to define project requirements, develop project plans, allocate resources, track progress, and communicate with stakeholders

Responsibilities:

1. Lead and manage IT projects through the entire project lifecycle, including planning, execution, monitoring, and closure.
2. Define project scope, objectives, deliverables, and timelines in collaboration with stakeholders.
3. Develop detailed project plans, schedules, and budgets to effectively manage resources and mitigate risks.
4. Coordinate and allocate resources, including team members, vendors, and equipment, to ensure successful project execution.
5. Monitor project progress, track milestones, and manage changes to scope, schedule, and budget as necessary.
6. Identify and mitigate project risks and issues to minimize disruptions and delays.
7. Communicate project status, updates, and key decisions to stakeholders, including executives, sponsors, and team members.
8. Foster collaboration and teamwork among cross-functional teams to achieve project goals and deliverables.
9. Conduct post-project reviews and evaluations to identify lessons learned and opportunities for improvement.
10. Stay current with industry trends, best practices, and emerging technologies in project management and IT.
11. Support Project Manager in governance of project management framework through audits.

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field.
• Proven experience as an IT Project Lead, or similar role.
• Strong understanding of project management methodologies, tools, and techniques.
• Strong leadership, communication, and interpersonal skills.
• Ability to effectively manage multiple projects simultaneously in a fast-paced environment.
• Strong problem-solving and decision-making abilities.
• Experience with business process modelling, industry methods for process improvement, organizational design, or performance optimization in healthcare or social services related business is an added advantage.
• Good knowledge of Microsoft products (MS Dynamics 365, Teams, SharePoint, MS 365 Enterprise Productivity Tools) and Cloud Services (Azure and AWS) is an added advantage.
• Project Management Professional (PMP), Certification in IT Project Management (CITPM) or other relevant certifications are a plus.
• Analytical mind, able to see the interconnections between system solutions and business needs.
• Systematic approach in handling ambiguous or complex issues, and actively discusses owns perspectives to arrive at effective and usable solutions.

 I partner with store teams to execute the Brand VM framework, whilst protecting best sellers and customer experience.

 I train retail teams to execute the VMD and inspect execution.

 I identify key looks on the street, adapting in store execution to deliver newness and reflect the local customer.

 I live in stores, provide feedback and implement action plans to deliver VM directives and drive sales.

 I assess store needs and use my judgement to make locally-relevant decisions that maximise sales.

 I manage and execute VM event set-ups in store.

 I deliver the monthly visual set in line with the brand plan and milestone calendar, staying disciplined to the VM directive.

 I train and coach others to deliver store presentation within the VM framework.

 I inspect execution of trade actions.

The Senior/IT Manager is responsible and accountable for the smooth running of the organisation’s technological needs within the limits of requirements, specifications, costs, and timelines. He/she will supervise the implementation and maintenance of our company’s technology needs. The successful candidate will be appointed as the Data Protection Officer, focusing also in implementing measures and privacy governance framework to manage data use in compliance with PDPA Singapore, and where necessary, complete and advise on privacy impact assessments.

Job Description

• Oversee and manage the technological infrastructure (networks and computer systems) in the organisation and plan the technology roadmap to ensure optimal performance
• Oversees IT infrastructure and IT security including data protection and cloud management in HQ and its group of hotels
• Review and negotiate hardware/software contracts/licensing issues including such renewals; collaborate with business partners or external vendors to troubleshoot, analyse and resolve critical technical issues as when necessary
• Strategize, plan, recommend and execute new digital or technology tools/projects to improve organisation processes and increase productivity
• Run, manage and report progress of projects independently with good quality management of time, scope and budget.
• Work with all level of staff within the organisation to troubleshoot and resolve IT related issues

Job Requirement

• Diploma or Degree in Information Technology/Computer Science
• Hands-on experience in IT infra-structure or IT security implementation/operations, network administration preferably in the hospitality industry with 3 to 5 years of experience at management level
• Project management and execution skills
• Professional certification in cyber or network security related disciplines is advantageous.
• Good working knowledge of network hardware; routing protocols; firewalls administration; remote access; VPN; Microsoft 365, Netsuite; Opera and customised in house hotel management system
• Good communication, presentation, and written skills to effectively describe and demonstrate technical solutions to internal and external parties

WHO WE ARE:

PALO IT is a global innovation and software development company dedicated to helping organizations craft tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and technologists across 16 offices and five continents (France, Hong Kong, Singapore, Thailand, Australia, Mexico, Colombia, Spain and the United States).

We're committed to helping businesses transform to better our world. We're proud to be a World Economic Forum (WEF) New Champion, and a B Corp-certified company in Singapore, Hong Kong and Mexico, currently working towards certification across all other locations.

YOUR ROLE:

The Lead/Senior DevOps Engineer will maintain and support Cloud Infrastructure and apply DevOps practices and solutions. The person will also implement Cloud-related and DevOps technologies such as AWS/Azure/Openstack/Kubernetes. Lead/Senior DevOps Engineer will be expected to conduct workshops with client to identify their challenges, come up with transformation roadmap and deliver technical solutions while coaching delivery teams on DevOps best practices.

YOUR RESPONSIBILITIES:

• Provide customers with reliable solutions
• Configure, maintain, and support the infrastructure both Cloud and On-Premises.
• Install, maintain, and support the various CI/CD, security and testing related tools
• Develop multi-stage CI/CD pipelines to enable faster and frequent releases to production; help delivery teams automate their build and deployment to cloud
• In some cases, act as a system administrator on different operating systems
• Document, and share knowledge on developed DevSecOps solutions
• Collaborate with clients and other PALO IT teams to understand client requirements, design comprehensive end-to-end approach, and implement DevOps solutions that meet client’s needs.

WHO YOU ARE:

• Strong Unix / Linux / Bash knowledge
• Deep understanding of cloud computing, e.g. technologies, deployment, costing, HA/DR, etc
• You should be able to coach delivery teams on DevOps principles, e.g. CI/CD, test automation, release automation etc. and engineering practices, e.g. TDD, BDD
• Well versed with at least one of the public, private or hybrid cloud platforms such as AWS, Azure, Openstack, OpenShift, Google Cloud (GCP)
• Strong exposure on container technologies (eg: Docker, Podman, Kubernetes, AWS EKS, AKS, Openshift etc..)
• Hands-on experience with automation and infrastructure-as-code using various tools including Terraform, Pulumi, AWS CFN, ARM etc
• Experience with developing and implementing processes to handle releases from development to operations while respecting internal rules, and offering solutions for rollback etc
• Hand-on experience in designing and developing CI/CD pipelines (eg: Github Actions, Azure DevOps Pipelines, Gitlab CI, Jenkins etc..)
• You have a good understanding of microservice and event-driven architectures and DevSecOps practices which support relatively complex distributed systems
• Good understanding of monitoring and hands-on experience of setting up and configuring monitoring tools (e.g. ELK, Prometheus, Grafana and Splunk)
• Good to have strong RDBMS and NoSQL skill in deploying and fine-tuning such as MySQL, Oracle, Elasticsearch.
• Overall, 6-8 years of experience in platform automation, applying various DevOps principles.

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all 16 of our offices across the globe
• Continuously measure & improve employee happiness

Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

WHAT WE OFFER:

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits in Singapore, check out our careers page (https://www.palo-it.com/en-sg/careers)

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.palo-it.com/en/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Description:

With supervision from the managers and partners, your primary focus is to ensure that corporate secretarial duties are executed based on the relevant professional requirements and on a timely basis, such as:

• Assist to maintain and prepare documentation for our clients for compliance with the Singapore Companies Act. The preparation of documentation includes those documents required for the annual and extraordinary general meetings of our clients, the board resolutions, strike off process, etc
• Assist in the lodgment of returns to Accounting and Corporate Regulatory Authority (ACRA)
• Ensure statutory and compliance issues are met
• Assist in other corporate secretarial tasks required under the applicable laws and regulations

Beyond the traditional tasks performed by similar roles in other organisations, you will have the opportunity to explore the use of robotic process automation (RPA) technology to perform some of the administrative tasks.

You will also get to contribute as a team member, assuming shared responsibilities, providing support and managing effective communication with fellow colleagues on a regular basis.

Finally, you are responsible for developing and maintaining professional relationships with clients.

Job Requirements:

• Diploma in Accountancy or a professional qualification under the Singapore Association of the Institute of Chartered Secretaries and Administrators (SAICSA) schemes
• Proactive, committed and a team player
• Possess initiative and ability to work independently
• Minimum 2 years of experience required
• Proficient in RPA software would be a plus

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

Job description

The role of Administration Specialist reports to the General Manager of Singapore & Head of Client Service. An Administration Specialist is a professional who specializes in handling various administrative tasks within an organization. You will be responsible for servicing senior executives from Fortune 500 firms in over 60 meetings annually in close collaboration with our China Admin Team.

Responsibilities:

• Documentation and Record Keeping: Managing and organizing documents, files, and records to ensure easy retrieval and compliance with organizational standards.
• Data Entry and Analysis: Entering and analysing data to support decision-making processes and maintain accurate and up-to-date records.
• Scheduling and Coordination: Managing calendars, scheduling appointments, and coordinating meetings or events to optimize time and resources.
• Client Service: Assisting Forum members with event RSVPs and membership updates to ensure a positive and seamless interaction experience.
• Events Administration: Coordinating event logistics, including implementing broadcast emails, setting up Zoom meetings, managing event registrations, preparing name badges and tent cards, and handling the printing of presentation materials and attendee lists.
• Marketing Support: Managing the website content by uploading presentation materials, reports, and current events, designing broadcast emails and marketing communications, creating event materials, maintaining a consistent visual identity across all materials, compiling members lists, and updating the "About Us" section.
• General Duties: Handling logistics by managing courier and traditional mail services, as well as overseeing office supplies to ensure smooth operations.

You will enjoy varied, fast-paced work, with a scope for broader responsibilities in line with experience. You will be confident in communicating with C-level executives and their senior teams. Very strong oral and written communication skills and proficient computer skills using Microsoft Office. A sense of teamwork and community is key.

Compensation

Fixed annual salary based on experience and the work capacity that you bring to IMA Asia. A 13th month (AWS) is also paid.

About us

IMA Asia is a niche provider of peer group forums for senior MNC managers in Asia. Our goal is to help these managers build strong businesses in Asia. We do that by providing meetings that bring together leading-edge thinkers on strategy and markets with client-led debates in which insights and experiences are shared under Chatham House rules. See our web site: www.imaasia.com.

Contact [email protected] with your resume if interested.

About Sygnum
Sygnum is a global digital asset banking group, founded on Swiss and Singapore heritage. We empower professional and institutional investors, banks, corporates and DLT foundations to invest in digital assets with complete trust. Our team enables this through our institutional-grade security, expert personal service and portfolio of regulated digital asset banking, asset management, tokenisation and B2B services.

In Switzerland, Sygnum holds a banking licence and has CMS and Major Payment Institution Licences in Singapore. The group is also regulated in the established global financial hubs of Abu Dhabi and Luxembourg.

We believe that the future has heritage. Our crypto-native team of banking, investment and digital asset technology professionals are building a trusted gateway between the traditional and digital asset economies that we call Future Finance. To learn more about how Sygnum’s mission and values are shaping this digital asset ecosystem, please visit www.sygnum.com.

About You

We are looking for an experienced Fund Operations - Senior Specialist to join our Singapore headquarters as part of our dynamic team of talented, fun-loving individuals.

What we offer:

• Execute fund operational tasks related to asset management products including investor transactions, capital calls, payment instructions, cash management/projections and NAV review
• Serve as the point of contact for daily BAU operations matters
• Maintain Excel-based valuation models to estimate fund NAV and ensure accurate fund accounting books and records
• Support team lead in new business initiatives and re-inventing target operating model for future finance, including tokenization of fund products
• Perform user acceptance testing, supporting and documentation of potential operation model changes
• Coordinate annual audit process with a good understanding of the internal control environment and act as liaison with the auditors for fund operations matters
• Liaise with internal stakeholders and third-party service providers on handling various operations tasks (i.e. fund administrators, corporate secretaries, legal counsels, fund board of directors, investment committee, etc.)
• Support submissions of regulatory reports and filings
• Keen to expand banking operations knowledge and provide support for operational functions relating to cryptos, including digital asset brokerage and custody

What you offer:

• Minimum 3 years’ proven experience in fund administration or fund operations
• Bachelor's degree in finance or business preferred
• Ability to multi-task, prioritize and manage time effectively
• Excellent written, verbal communication skills and stakeholder management skills
• Passion to automate processes and add efficiency to work
• Strong ownership, relentlessly resourceful, enjoys working within an entrepreneurial environment
• Strong interest in or knowledge of crypto currencies and blockchain

Nice to have:

• Experience working with start-ups or fintech companies

Our Benefits

• The chance to be part of a movement shaping the future of finance.
• Work on new, cutting-edge technology in the blockchain space.
• Chances to leave individual footprints and an amazing, diverse, highly skilled, international, and motivated team of professionals.
• Regular gatherings and team events like Christmas parties, Oktoberfest, Apero’s, hence plenty of jokes and laughs!

If you’re passionate for technology and blockchain with a massive worldwide impact, then please send us your CV!

A HR Transformation project involving Workday, aimed at implementing efficient HR solutions.

Responsibilities

As an Entry Level to Mid Level Workday Functional Lead, you'll use your subject matter expertise to design Compensation requirements to business process involving Workday configuration. Your daily tasks involve analyzing client needs, designing solutions, and collaborating for project success.

• Analyze client requirements to craft customized HR solutions leveraging Workday
• Develop comprehensive solution architectures and technical designs specific to HR projects.
• Foster effective collaboration across teams to ensure the seamless integration of HR solutions.
• Provide expert technical guidance and support to project teams throughout the implementation lifecycle.
• Conduct rigorous system testing and troubleshooting to optimize the performance of HR solutions.

Responsibilities:

• This role is critical in driving our category strategy, optimizing assortment, and maximizing sales and profitability.
• They are deeply involved in kick-starting the product development cycle and implementing initiatives that drive business growth
• Develop and implement assortment strategies to meet revenue growth, gross margin, and market positioning targets
• Ensure products are launched on time through closed collaboration with demand planning, product design, regional buying, product development and quality teams
• Own the key business matrix on merchandising and ensure reporting and analytics translates into actionable insights to drive business, as well as flag risks, making sure we have the most attractive mix of products

Requirements:

• At least 3 years of category management experience, preferably with a strong familiarity of the buying process as well.
• Experience in defining category strategies, whilst still maintaining hands-on approach to working with stakeholders. Furniture industry knowledge is a plus.
• Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
• Ability to work independently in a highly ambiguous, dynamic growth environment, with strong attention to detail and exceptional organizational skills.

Our client is a 3rd party full-service supplier of logistics and engineering solutions. Currently, our client is seeking for IT System Administrator to provide support to staff on all company supported hardware and end-user computing software. Troubleshoot hardware and software issues, and advice on appropriate action. Assist in project-based activities.

JOB DIMENSION (SCOPE)

• Take an aggressive approach in proactively supporting all staff in the base location, collaborating with IT Organization to ensure that staff is operating effectively from an IT support standpoint
• Work closely with Service Desk to expedite technical problem resolutions, address users’ queries and follow-throughs
• Partner with Local IT Project Team in providing infrastructure service, new customer startups, internal project including technical investigation and documentation, testing and execution, etc.

REQUIREMENT

• Minimum Diploma in Information Technology
• Preferably, IT-Certification in Microsoft Tools
• At least 1 year of technical knowledge on Microsoft Tools
• Customer service experience and Logistics Business Knowledge is an advantage
• Expected to perform any other tasks as deemed necessary by IT Team Leads

PERSONAL ATTRIBUTES

• Proactive, being engaged and possess a positive learning attitude
• Analytical in technical problem-solving
• Effective communication skills to work with broad user base; verbal (phone etiquette) and written
• Good interpersonal skills to work independently with IT groups and cross-functional business groups
• Ability and willing to learn and support new and diverse hardware, software etc.