Who we are

Open Government Products (OGP) is a team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. Our end goal is that through our work, Singapore becomes a model of how governments can use technology to improve the public good. You can check out the results of our latest hackathon at https://hack.gov.sg/

Projects we have worked on include:

Covid-19 Vaccination National Appointment System - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and records management systems.

Data.gov.sg - An open repository of all the Singapore Government's public data. It helps people understand the data using visualizations and articles, and provides real-time APIs for developers to use.

Parking.sg - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.

FormSG - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.

Isomer - Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.

RedeemSG - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily.

PaySG - PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.

An overview of other OGP products can be found on our website: https://www.open.gov.sg/products/

What does a Product Operations Specialist do?

As a Product Operations Specialist in the healthcare team, you scale the success of the product by upholding user satisfaction, providing feedback insights, and strengthening operational practices.

The ideal candidate should have the passion and desire to achieve high customer satisfaction, communicate effectively with a range of stakeholders, gather feedback to improve our products, and take initiative to drive product success. Due to the nature of the work, this role is primarily in person, and regular visits to public healthcare institutions is expected.

Concretely, you are expected to:

• Work closely in a product team with Product Managers, Engineers and Product Designers to continually improve our products
• Maintain a close partnership with a range of stakeholders, from end users to senior management, to support product deployment
• Set up and maintain product support workflows, automations, guides, and tooling
• Set up and maintain user onboarding documentation, such as guides, FAQs, and training materials
• Gather and maintain user feedback in the form of dashboards for further analysis
• Identify key issues from user feedback, and deliver user insight to the team for further product development
• Optimise internal and external workflow and documentation to improve team efficiency
• Identify opportunities to increase user adoption by implementing propagation strategies, improving user onboarding experience, and managing user training

What is it like working here?

• Working for Public Good - We care about making an impact on public good. For the Product Management team, this means working directly on the biggest opportunities out there. This also means creating what’s best-in-class, and then propagating these practices widely across the government so that the Singapore Government is equipped to deliver the best impact possible to our people.
• Rapid Prototyping - We’re not about building too-big-to-fail ideas, or getting stuck behind existing ways of doing things or mega projects. Instead of spending too much time debating ideas, we prefer to test them and iterate rapidly. This means being clear on what we’re trying to achieve, leaning forward to farm for dissent and feedback, prototyping early, and scaling what works quickly.
• Ownership - We are not here just to keep existing processes running, but to make an impact toward public good. This means taking ownership of problems, figuring out what needs to be done, and keep going until the problems are solved, regardless of job scope or existing ways of doing things.
• Growth Mindset - We focus on makings better than they are today. This means that we are constantly working on new things and new areas, and reinventing the areas we are already ‘good’ at to get better. Working here means having a growth mindset as opposed to a fixed one, and leaning forward to try things, make mistakes, and learn.

We need someone like this

We look for individuals who take lots of initiative, enjoy the puzzle of solving open-ended problems, and are confident in challenging the status quo. Our team figures out the best way forward, not wait for instructions.

Public service is the core of what we do. This at times means ignoring political pressures and pushing things through for what is best in public interest.

We are looking for people who demonstrate these skills:

• Able to empathise with users, identify the root of the problem they are facing, and problem-solve independently.
• Communicate and work effectively with a range of users, from end-users to senior management.
• Ability to drive change and chart a direction when working on open-ended problems.
• Strong ability in operations, with experience in product development, customer success, strategy, or operational efficiency. Prior experience in product operations or product management in a fast paced environment is a bonus.
• Demonstrated outcomes in prior work and personal projects matter more than academic degrees.
• Feel comfortable with technical concepts and are able to explain how our products work to a range of audiences.
• Demonstrated technical ability and skills are a plus point.

Job Summary:

We are seeking an experienced procurement specialist to join our team. The ideal candidate should have work experience in international procurement or cross-border trade, as well as a background in the IT or internet industry. You will be responsible for managing procurement processes related to the IT and computer field, ensuring the efficient operation of the supply chain, while optimizing costs and improving procurement efficiency.

Main Responsibilities:

- Manage the procurement of IT and computer hardware, network device, storage device, software, and related equipment.

- Negotiate with suppliers to obtain the best prices and terms.

- Monitor market trends, assess, and identify new suppliers and procurement opportunities.

- Manage procurement orders to ensure timely delivery and quality standards are met.

- Coordinate cross-departmental communication to align procurement needs with company objectives.

- Maintain supplier relationships to ensure the stability and reliability of the supply chain.

- Prepare and analyze procurement reports to provide decision support for management.

- Comply with international trade regulations and company policies to ensure the compliance of procurement activities.

- Track and evaluate supplier performance to continuously improve the procurement process.

Basic Requirements:

- Bachelor's degree or above.

- At least 3 years of work experience in international trade, supply chain management, IT procurement, or related fields.

- Familiar with products and markets in the IT and cloud computing fields.

- Good command of both Chinese and English, able to communicate with international suppliers.

- Ability to work effectively in a fast-paced and multi-tasking environment.

Preferred Qualifications:

- Experience in the IT or internet industry.

- Practical experience in procurement or trade in Singapore, Japan, and Western countries.

- Proficiency in Japanese (speaking, listening, reading, and writing).

- Ability to adapt to domestic and international travel.

Job Scope:

• Responsible for the enhancement of Digital Enablement & Transformation (DET) in the organization, in particular software applications used by clinic end users and patients, eg: Next Generation Electronic Medical Record (NGEMR), Electronic Queue Management System (eQMS), mobile applications such as Health Hub etc
• Represent the department in end users in User Acceptance Tests (UAT), End-to-End Testing (E2E) to ensure the interoperability of interdependent IT systems
• Work closely with other user departments and third-party vendors to ensure IT system readiness
• Achieve higher digital adoption rate by undertaking enhancements on key functionalities of IT / mobile applications to improve their overall performances, user-friendliness and intuitiveness
• Work closely with internal departments to analyse, identify and implement solutions to improve outcomes in the Key Focus Areas such as Workforce Transformation and Tech Enablers
• Support department in achieving the set KPIs and HQ’s strategic and tactical plans and deliverables

Job Requirements:

• A recognised Degree in any discipline
• Preferably with experience in IT domain supporting operations
• Able to work well in a team-based environment with a pro-active mindset in problem-solving and solution implementation
• Strong interpersonal and communication skills
• Proficiency in MS Office applications

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button OR email to [email protected]

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities**

“Jobstudio will not solict any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating jobstudio and our employees, you may call our office directly at 64221390 for verification. We will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

You are required to plan and execute IT Applications control audit, Process and Governance audits of systems. An application control audit is designed to ensure that an application’s transactions and the data it outputs are secure, accurate and valid. As applications have become the primary attack vector for malicious individuals seeking to breach enterprise defenses, the application control audit has become an important tool in ensuring that software is free from flaws and vulnerabilities that might be exploited by hackers.

You are required to review IT policies and procedures while ensuring that IT controls are working effectively. You are to identify weaknesses and provide effective recommendations to enhance all different IT systems application controls while reviewing the adequacy and effectiveness of current controls, as well as the reliability and integrity of systems. You are to ensure compliance with policies, plans, procedures and regulations, and safeguard the Group assets.

In addition, you are to participate in ad-hoc projects such as fraud investigations, customer complaints and regulatory non-compliance issues.

Requirements:

• Degree in Computer Science/ Information Systems or its equivalent
• At least 2 to 3 years of IT Audit experience with a bank or financial institution is critical to excel in this role
• Hands on experience on application security framework such as NIST SP 800-53, OWASP.
• Experience on SDLC, source code, encryption, authentication and authorization standards.
• Experience on DNS, load balancing, application vulnerability and penetration testing.
• Certifications in CISA/ CISM/ CISSP or its equivalent is preferred
• Highly competent with IT audit methodologies and concepts, including COSO and COBIT
• Demonstrate capability in managing IT audit assignments independently while working as a core member of the Internal Audit team
• Good analytical skills
• Good interpersonal and communication skills with the ability to work with staff at all levels would be advantageous

Job Description

• Manage all technical and commercial components for multi-disciplinary services bids.
• Preparation of internal governance, production of winning proposals and presentations to drive business growth.
• Coordinates and manages proposal technical components, internal governance, pricing and presentations.
• Demonstrates excellent communication skills and the ability to recognise, process, and present information.
• Fully understands the requirements of the RFP, coordinates with technical leads for required technical and commercial inputs.
• Coordinates with other End Markets and Regions to ensure that the RFP scope is addressed adequately and all costs are accurately considered.
• Obtains quotes from sub-consultants as required and negotiates appropriate terms and conditions based on AECOM's standard contract and risk committee requirements.
• Preparation of compelling proposals with win themes based on a complete understanding of client needs.
• Understands the competition and market trends and works closely with the ME Work Winning Team [GC1] / Bid Studio on strategic pursuits.
• Verifies that all legal qualifications and the southeast asia risk committee directives have been included in the final bid document before submission to the client.

Requirements:

• Diploma with a minimum of 4 years working experience for Bids & Proposals
• Possess a flair for communication, both written and verbal
• Proficient level of English both oral and written
• Highly organised, meticulous, with an eye for detail
• Comprehensive range of administrative skills and client support services
• Excellent interpersonal skills. A proactive and effective communicator who can relate well to people at all levels
• Ability to build constructive and effective relationships using diplomacy and tact
• Demonstrated ability to thrive under pressure in a fast-paced, deadline driven environment
• Advanced Word, Excel and PowerPoint computer skills
• Familiar with a suite of e-Procurement systems (GeBIZ, Sesami, Ariba, TenderBoard, etc.)
• Positive thinker with a can do attitude and a willingness to learn

Responsibilities:

• Develop and execute performance marketing strategies.
• Manage budgets and campaigns across all digital channels to drive app downloads, strong ROI and efficient CAC.
• Plan and ensure successful execution and optimization for key traffic KPIs on paid, organic and own media channels.
• Identifying and testing new channels to consistently meet or exceed established KPIs.
• Conduct market and keyword research, competitive analysis and A/B testing to enhance campaign effectiveness.
• Analyze performance data to identify trends, insights and areas of improvement.
• Provide regular performance reports to Management.
• Work closely with the Marketing and Creative teams to develop compelling creatives and messaging.
• Stay updated on the latest digital marketing trends, technologies and best practices.

Requirements:

• Bachelor’s Degree in Marketing, Business Administration or related field.
• Minimum 2 years of experience in performance marketing (experience in e-commerce sector will have an added advantage).
• Experience in campaigns and channel analysis and reporting.
• Proficient in Google Ads, Facebook Ads and analytics tools.
• Good understanding of SEO, SEM, PPC and other digital marketing strategies.
• Good analytical skills and leverage data, metric, analytics and consumer behavior trends to drive actionable insights and recommendations.
• Good communication skills and ability to work cross-functionally.
• Ability to adapt in a fast-paced work environment.
• Proficient in Chinese in order to communicate with Chinese-speaking counterparts in HQ.

Our client is a large oil & gas conglomerate looking for a claims specialist in their LPG shipping department in Singapore.

This is an exciting role for someone with prior claims/demurrage background and looking to grow into a commercial vessel operator or cargo operator in the future.

Main Responsibilities:

• Calculate and invoice demurrage and voyage-related claims incurred for each voyage, promptly with required documentation in accordance with the terms and conditions of the governing charter party
• Negotiate effectively to pursue collections of outstanding demurrages and claims escalation
• Liaise with Shipping Operators and/ or Master and/ or Agent for missing information or documentation and follow up proactively
• Record demurrage and claims and ensure compliance with electronic filing process
• Prepare weekly and monthly demurrage reports Track, highlight and provide feedback on unfavourable clauses to Freight Traders
• Develop solid relationships with internal and external stakeholders in order to maintain smooth collection of outstanding claims, including traveling to meet external stakeholders, if necessary
• Collate relevant correspondences for Legal Counsel or P&I Club review on claims that need to be turned over for legal recovery
• Evaluate validity of claims and take initiative to stay updated on new rulings, new clauses, how Charter party provisions are changing, etc. through seminars and relevant industry events

Requirements:

• Minimum 5 years of relevant working experience in the Tanker or Oil & Gas Trading industry.
• Strong understanding of the various charter parties, commercial contracts, laytime and demurrage provisions and the terminology associated with the petroleum industry.
• Strong understanding of all time-related and post-deal claims.
• Strong analytical and communication skills Self-motivated, Positive minded, Resolution focused.
• Good knowledge of Shipping Operations and/or Law.
• Be able to communicate in both English and Mandarin to communicate with China counterparts.

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapore's unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspaper's annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for "Best Theme Attraction" at TTG Travel Awards 2017, "Best Attraction Experience", "Breakthrough Contribution to Tourism" and "Best Customer Service (Attractions)" at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapore's tourism landscape.

We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

The Cybersecurity Manager is responsible for safeguarding the art museum's digital assets, information systems, and IT infrastructure from cyber threats. The role encompasses overseeing the implementation of cybersecurity protocols, managing risk, and ensuring compliance with industry standards and governance policies. The ideal candidate will also possess a strong understanding of IT governance to align cybersecurity strategies with the museum's objectives and operations.

Key Responsibilities:

• Cybersecurity Strategy & Implementation:
• Develop and implement a comprehensive cybersecurity strategy tailored to the museum's needs.
• Oversee the deployment of security technologies (firewalls, intrusion detection, anti-malware) and ensure their proper operation.
• Conduct vulnerability assessments and penetration testing on systems, networks, and devices to identify and mitigate risks.
• IT Governance, Data Governance & Compliance:
• Establish and enforce IT governance policies in line with industry standards and legal/regulatory requirements (e.g. PDPA, ISO27001) and how they interact with IT governance and cybersecurity strategiesCollaborate with museum leadership to align cybersecurity policies with strategic goals.
• Monitor and ensure compliance with internal governance frameworks, data privacy laws, and external audit requirements.
• Manage and perform assessment and review on security review for applications and systems.
• Collaborate with the Data Governance team to establish and enforce data governance policies, standards, and procedures, ensuring alignment with the overall IT governance strategy.
• Implement and oversee frameworks for data protection, data lifecycle management, and regulatory compliance, including data classification and data handling standards.
• Incident Response & Management:
• Develop and manage the incident response plan, ensuring rapid and effective response to cybersecurity incidents, including data-related breaches
• Coordinate with external agencies and partners for threat intelligence and reporting.
• Conduct post-incident analysis and ensure continuous improvement in response tactics.
• Work with Data Governance and IT teams to ensure proper logging, monitoring, and alerts for data breaches or unauthorised access to sensitive data.
• Risk Management:
• Lead cybersecurity risk assessments and establish risk management plans, considering threats to museum data, artwork security systems, and visitor information.
• Implement controls to safeguard sensitive information (e.g., donor data, collections inventory, financial records).
• Maintain up-to-date risk registers and report on the security posture of museum systems.
• Conduct regular risk assessments and audits of data governance processes to identify gaps in data security and compliance.
• Partner with the Data Governance team to monitor compliance with data protection regulations, including conducting privacy impact assessments and data breach investigations.
• Staff Training & Awareness:
• Create and deliver cybersecurity awareness training for museum staff, volunteers, and contractors.
• Promote a culture of security awareness and ensure best practices are followed across the organization.
• IT and Data Asset Protection:
• Secure the museum's technology stack, especially with regards to personal data and intellectual property on Gallery's system, such as CDP/CRM, artwork collections systems, and ticketing system.
• Ensure security and compliance of digital assets and systems.
• Collaborate with the Data Governance team to implement data classification schemes and maintain a comprehensive data inventory, including critical, sensitive, and regulated data.
• Vendor & Third-Party Management:
• Assess third-party vendors and contractors to ensure compliance with the museum's cybersecurity policies.
• Negotiate security terms in vendor contracts and oversee third-party risk management.

Must-Haves:

• Bachelor's degree in Computer Science, Information Security, or related field.
• 5+ years of experience in cybersecurity, preferably within a cultural institution, museum, or non-profit environment.
• Experience in IT governance (e.g. COBIT, ITIL), data governance risk management, and compliance (GRC).
• Proficient in network security technologies (eg. firewalls, VPNs, IDS/ IPS)
• Expertise in cybersecurity practices such as data encryption, data masking, identity and access management, and vulnerability assessments.
• Strong problem-solving skills and the ability to think critically under pressure.
• Effective communication skills, with the ability to translate complex technical issues into accessible language for museum staff and stakeholders.
• Interest in art and a desire to protect the museum's mission through robust cybersecurity.

Good-to-Haves:

• Hands-on experience with security operations, incident response, and digital forensics.
• Experience with data governance tools (eg. MS Purview, Atlation, Informatica)
• CISSP, CISM, CRISC

AccVisory Pte Ltd

About the Company

We are a fast growing and dynamic boutique public accounting firm providing accounting, assurance, corporate secretarial, tax and business advisory services. We are also approved training employers under the ACCA, ICAEW and SCA Schemes.

In AccVisory, we believe in supporting and helping our staff to become competent and effective in their work. We also believe that it is possible to achieve work life balance through sufficient planning and tapping on technology to do things more efficiently.

Over the years, we have incorporated new technologies, such as robotic process automation (RPA) into our work areas so as to get ourselves future-ready for opportunities in professional services afforded through digitalisation.

Working here gives you an opportunity to acquire new and emerging skill-sets, such as digitalisation, accountancy advisory or data analytics that are associated with the evolving role of an accountant.

You can look forward to a challenging, yet satisfying and practical experience in our public accounting practice as our staff get to take on and experience other job roles to build their professional skill-sets beyond those of a traditional accountant.

We are located at Rochor area. Visit www.accvisory.com for more information about us.

Accounts Specialist

Your professional designations are as follows:

Accounts Specialist -> Corporate Services Specialist

Job Description:

Reporting to the directors, your main role is to be a fieldwork team leader on accounting and related assignments, ensuring that these assignments are planned, executed, documented and concluded based on the relevant professional standards;

Specifically, your areas of responsibilities are to:

• Provide guidance and supervise the work of junior colleagues on the accounting and related assignments;
• Assist in the preparation of reports and schedules that are to be delivered to the clients and other external parties using robotic process automation (RPA) technology;
• Assist in the functions of client portfolio management;
• Ensure all clients’ needs are met in regards to answering queries promptly, building relationship with client and anticipating requirements;
• Provide clients with value-adding recommendations for improvements in processes and controls;
• Participate in sales and marketing activities;
• Prepare payroll reports, administration of payroll funds and CPF contribution;
• Liaise with tax and audit parties

Job Requirements:

• Degree in Accountancy or a professional qualification under ACCA, SCA and ICAEW schemes
• Minimum 2-3 years accounting/audit work experience in a public accounting firm
• Conversant and understanding of Singapore Financial Reporting Standards and Company Act
• Leadership skills to lead a team of junior accountants
• Proactive, committed and a team player
• Possess strong interpersonal skills
• Possess initiative and ability to work independently
• Proficiency in both written and spoken English and Chinese
• Able to commence work immediately

Benefits:

• Approved Training Organisation (ATO) by ACCA & SCAQ
• Flexible Working Arrangements (FWA)
• Training you to become a professional auditor/ accountant/ business advisors through on the Job trainings
• Challenging and fulfilling career growth
• Dynamic working practices and environment
• Unlimited pantry access (while stock last)

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

Job Description & Requirements

• Delivered twenty-four hour support for all technology infrastructure needs and issues, for environment including 5 Windows and 8 Linux based servers and 200 desktops and laptops (Windows, MAC and Linux) across three regional offices.
• Efficiently implemented network file sharing by configuring NFS to share files and resources across the network.
• Managing corn jobs, at Jobs, batch processing and job scheduling.
• Hands on experience in protocols such as TCP/IP, DHCP, HTTP, SMTP, SSH, FTP.
• Installed and configured SSH, SFTP, Managed email (Postfix and Sendmail), LDAP.
• Installed Apache, IIS and configured Virtual hosts and also experience applying SSL certs for websites, CSR generation.
• Installation of SAMBA utility software
• Create File systems using Logical Volume Management (LVM), LV Extend and Reduce.
• Linux kernel, memory upgrades and swaps area and performed Red hat Linux Kickstart installations.
• Provided systems and server management and oversight and resolution of network/connectivity and software issues for local and remote users.
• Worked with Server OS performing setup, maintenance and troubleshooting for 2000, 2003, 2008, Responsible for building, configuring, and supporting workstations and servers.
• Performed hardware builds (upgrades and new machines), set up offsite backup systems, and contributed to system migrations.
• Good hands on experience in building/managing Virtual Machines in Oracle and VMware virtual environments.
• Experience in Windows Domain Controller, Active Directory configuration, users and group creation and management, folder permissions, network sharing, backup and maintenance.
• Responsible for implementing and supporting Microsoft Office (2000, 2007, 2010) technologies.
• Responsible for LAN/WAN administration and support
• Responsible upgraded and maintenance of server hardware components as per requirement.
• Worked with different hardware and software vendors to troubleshoot the hardware and software problems.
• Strong technical knowledge on Domain(Maintain and updating Domains CName and A Records in Godaddy.com, securepaynet.net, Net4in, Hostgator).
• Installed, configured and managed databases MS SQL 2000/2005 Server on Windows.
• As the sole technical person, responsible for all technical matters, including architecture, purchasing, hardware/software setup, application installation, ongoing maintenance, desktop technical support to staff and clients, data backup, antivirus installations etc. Good team player with excellent work history as regards with work ethics, dependability and willingness to go an extra mile.

Minimum Requirements:

• Bachelor’s degree in computer science (or related area) preferred.
• Microsoft Certification (MCSE) or equivalent certification in relevant programs desired.
• Advanced knowledge of Windows Server (2003/2008) /desktop Operating Systems (XP/7).
• Managing in excess of 50 Windows Server infrastructure.
• Managing deployments/rollouts Managing large scale Citrix/2X/Terminal Server installations.
• Managing server virtualization technologies like VMWare Server/ESX or MicrosoftHyperV/Virtual Server.
• A solid understanding of LAN/WAN networking.
• Cisco Certified Network Associate or Professional-CCNA/ CCNP MCITP Server.
• Group Policy design and configuration.
• Microsoft IIS administration and configuration.
• Migration of Exchange 2003 to Exchange 2010.
• Active Directory/LDAP user and group administration.
• Ability to troubleshoot network issues including back bone infrastructure issues.
• LAN Routing and Switching design, configuration and troubleshooting (VLANs, IP Subnetting, 802.1Q trunks).
• Strong communication and documentation skills.
• Flexible and able to adapt to a rapidly changing environment.
• Must be organized and have the ability to manage projects of varying length.
• Positive, self-motivated individual who can complete tasks independently.
• Must be a team player.

Job Description & Requirements

Responsibilities:

• Develop software solutions by studying information needs; conferring with users; studying systems flow, data usage and work processes; investigating problem areas; following the software development lifecycle.
• Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions.
• Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Prepare and install solutions by determining and designing system specifications, standards and programming.
• Improve operations by conducting systems analysis; recommending changes in policies and procedures.
• Update job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Protect operations by keeping information confidential.
• Provide information by collecting, analyzing and summarizing development and service issues.
• Accomplish engineering and organization mission by completing related results as needed.
• Support and develop software engineers by providing advice, coaching and educational opportunities.
• First and foremost, developing software our users need.
• Collaborate with team to brainstorm and create new products.
• Grow engineering teams by interviewing, recruiting and hiring.
• Make informed decisions quickly and taking ownership of services and applications at scale.
• Work collaboratively with others to achieve goals.
• Be a persistent, creative problem ­solver.
• Remain cool and effective in a crisis.
• Stay on the leading edge of development practices
• Passionate about great technologies, especially open source
• Understand business needs and know how to create the tools to manage them.

Requirements

• Bachelor's degree in computer science or related field.
• Minimum 3 years of programming experience.
• Broad experience designing, programming, and implementing large information systems.
• Ability to provide in-depth evaluation and analysis of unique complex technological issues.
• Excellent analytical and problem-solving skills.
• Excellent organization and time management skills.
• Excellent written and verbal communication skills.
• Demonstrated ability to lead others.
• Ability to exercise discretion and independent judgment in the performance of duties.

The Client Executive (CE) serves as the voice of the client to Altera and the voice of Altera to the client. As a CE, you will not only be the main point of contact for our clients but also a strategic ally who ensures their success and satisfaction.

Job Responsibilities

• Serve as the primary client advocate, building strong C-suite relationships and aligning Altera solutions with strategic priorities.
• Identify and drive value-added solutions, leveraging deep client knowledge and Altera expertise.
• Foster client satisfaction through exceptional service, proactive communication, and strategic problem-solving.
• Collaborate with internal teams to ensure alignment, efficiency, and successful project execution.
• You will represent Altera leadership in multiple client touchpoints, tradeshows and conferences.
• Manage the sales opportunities by collaborating with the inside sales team to enhance the sales process and improve efficiency.

Role Requirements

• Bachelor’s degree is preferred.
• Proven experience in client account management and ability to build and maintain strong client relationships to ensure retention.
• The ideal person will be an excellent communicator, with a skill in problem solving.
• An understanding or experience within a similar healthcare setting would be advantageous.

Working Arrangements

• Standard work week or as defined by assignment requirements.
• Primarily works in standard office environment or remotely.
• May require after-hours, on-call support and/or holidays.
• On-call and after hours work during peak times including end of month/quarter/year; during this time PTO is limited to meet business needs.
• Up to 25% travel may be required.

Job Description & Requirements

• Design, install and configure internal and customer facing servers, network devices and firewalls.
• Proactively manage and maintain server, network and firewall systems
• Administer and support core Microsoft, Cisco, Citrix and VMware technologies
• Develop and implement project plans, risk assessments and contingency plans
• Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment
• Define and document best practices and support procedures
• Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance
• Maintain inventory and asset configuration documentation
• Assist with hardware, firewall, telecom and software vendor evaluation, recommendation and negotiations Mentor / cross train team members on existing and new technologies
• Carry out special tasks at Management's direction
• Interact with customers and staff at the technical level, as required.
• Other duties as assigned.

Minimum Requirements:

• Bachelor’s degree in computer science (or related area) preferred.
• Microsoft Certification (MCSE) or equivalent certification in relevant programs desired.
• Advanced knowledge of Windows Server (2003/2008) /desktop Operating Systems (XP/7)
• Managing in excess of 50 Windows Server infrastructure
• Managing deployments/rollouts · Managing large scale Citrix/2X/Terminal Server installations
• Managing server virtualization technologies like VMWare Server/ESX or Microsoft HyperV/Virtual Server
• A solid understanding of LAN/WAN networking
• Cisco Certified Network Associate or Professional -CCNA/ CCNP MCITP Server
• Group Policy design and configuration
• Microsoft IIS administration and configuration
• Migration of Exchange 2003 to Exchange 2010
• Active Directory/LDAP user and group administration
• Ability to troubleshoot network issues including back bone infrastructure issues
• LAN Routing and Switching design, configuration and troubleshooting (VLANs, IP Subnetting, 802.1Q trunks)
• Strong communication and documentation skills
• Flexible and able to adapt to a rapidly changing environment
• Must be organized and have the ability to manage projects of varying length
• Positive, self-motivated individual who can complete tasks independently
• Must be a team player

JOB SUMMARY

Leads and operates Information Technology (IT) discipline for properties and managed offices in scope. Manages a team of IT resources and is accountable for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on IT matters. Once handed over from the direct manager, accountable for new opening/acquisition construction oversight, countdown, and live operation. Executes property internet support. Works with direct manager on vendor management and product development for the assigned market.

CORE WORK ACTIVITIES

General

· Maintains status documentation (goals, scorecard, LPA tracking, etc.) to verify accuracy.

· Strives to achieve balanced scorecard and goals by leveraging resources and concepts to achieve desired results.

· Monitors assigned company owned and managed offices to verify IT operations are running effectively.

· Meets with direct manager to provide updates on IT activities and business plans.

· Meets with business point of contact of each property (General Manager, Director of Finance, etc.) or in-person contact at least once every two months to seek feedback and provide effective updates on IT activities and plans. Produces follow-up report, action plans and information distribution.

· Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners.

People

· Owns IT vendor relationship for properties in scope.

· Participates in the Talent Acquisition process according to company procedures.

· Verifies induction program for new associates or associates transferring to new role is effective.

· Trains associate(s) to provide backup coverage in the department to cover cluster leader’s function during vacation and sick leave.

· Performs LPA’s on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates.

· Verifies effective communication, training, and execution of all talent development programs and related initiatives.

· Develops a personal management style that is intended to bring positive results from Associates.

· Builds and maintains positive and effective relations with direct team members.

Product

· Strives to remain informed on the most up to date knowledge regarding vendor activities.

· Notifies direct manager to put resources in place to verify owners have sufficient vendor choices in each market/city.

· Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation.

· Where assigned, documents technology pilot scope and objectives with business partners.

Process

· Maintains IT inventory for the assigned properties/offices in cluster.

· Manages cluster IT Agreements for assigned properties.

· Verifies cluster associates are treated appropriately and in alignment with local operational practices.

· Verifies the execution and tracking of rollouts on a timely basis.

· Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely.

· Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements.

· Monitors flow of issue management amongst continent support desk, vendors, and cluster organizations to verify effectiveness.

· Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community.

· Implements cluster IT policies and procedures as received by regional IT.

· Attends IT Education Calls.

· Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office.

· Completes other reasonable duties as requested by leadership.

Role Purpose

This role is responsible to support global payroll processing. Liaising with payroll vendor globally for payroll related matters. Assist HR Manager on compensation and benefit scope. Tasks involved are compensation and benefits review, bonus plan and increment policies review, performance appraisal exercises, analysis of market trends, job evaluation, and related matters etc.

Role Accountabilities

Payroll Processing

• Responsible to liaise with payroll vendor for all countries payroll related matters.
• Liaise with HRBP and internal stakeholders on global payroll related matters.
• Responsible in all government statutory and ad-hoc surveys.
• Perform government-paid claims such as NS claim, Maternity Leave, Childcare Leave, Paternity Leave, FW levy and other related claims.
• Review and reconcile payroll reports to identify discrepancies and resolve issues.
• Collaborate closely with HR and finance teams to ensure smooth payroll processing.
• Generate monthly and ad-hoc reporting.
• Coordinate all countries reporting including finance reporting.
• Generate payroll-related reports and analyses, including headcount, turnover, and government statutory reports.
• To support with internal and external auditors and/or tax agents on audit related matters.
• Assist in payroll-related projects and initiatives as needed.

Compensation and Benefits Reporting

• Provide support for Annual increment, variable bonus and promotion exercises with HRBPs.
• Support HRBP in year-end performance appraisal exercise.
• Participate and conduct analyze results of compensation surveys.
• Assist in conducting job evaluation survey.
• Work with HR Manager to provide support to HRBP on Annual increment, variable bonus and promotion exercises such as providing the template and budgets.
• Assist HR Manager to develop and implement C&B policies, programs and procedures to ensure comply with current legislation.
• Assist HR Manager for long service award coordination globally including liaising with vendors.

Processes

• Assist to develop and maintain the standardized global payroll process flow and its related templates etc.
• Assist in the development and implementation of policies and procedures related to payroll and benefits.
• Liaising with HRBP and payroll provider on pay elements setup.
• Work with relevant stakeholders for data protection and privacy impact assessment and its related documentation.
• Identify pain points/issues timely by reviewing the standard processes.

Safety

• Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).
• Challenging and stopping unsafe acts and behaviours or unsafe conditions.
• Comply with the Global Safety Standards, Polices and Operating Procedures.

Key Qualifications & Skills

Qualifications

• Possess minimum Diploma/Degree in Business Administration/HR Management, or related studies
• At least 2 years of payroll processing/managing vendor working experience
• Able to start immediately or within short notice

Technical Skills

• Proactive with excellent follow-through to achieve results under tight deadlines.
• Ability to work autonomously in a fast-paced working environment under minimal supervision.
• Possesses strong communication skills with a positive learning attitude.
• Demonstrates strong time management skills and problem-solving abilities.
• Meticulous, people-oriented, friendly, with a positive attitude, and enjoys a fun work environment.
• Good organizational and time management skills
• Have basic understanding of HR processes
• Familiar with payroll-related standards and best practices
• Knowledge in HRIS is an added advantage
• Be proficient in using Microsoft tools (e.g. Word, Excel, PowerPoint, Outlook, OneDrive etc)
• Possess good computer and IT skills

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