Responsibilities:

• Manage & monitor network infrastructure to ensure minimal downtime.
• Provide technical inputs on the procurement of IT hardware and software and ensure compliance with procurement policies.
• Oversee the installation, upgrading, operation, control, maintenance and effective use of the network.
• Review releases, upgrades and fixes available and identify those which merit action.
• Perform network fault troubleshooting and root cause analysis to locate sources of network issues.
• Review technical documents for processes, technology and devices.
• Identify and propose variances to the architecture to accommodate project needs.
• Plan and coordinate network security measures for network infrastructure.
• Investigate and assess the risks of network attacks and recommend remedial action.
• Facilitate and participate in the disaster recovery plan, processes and protocols for disaster recover of network Infrastructure.
• Assess near-term needs to establish business priorities.
• Support audit queries and comply with security and control policies in place.
• Optimise the use of available IT resources.

Requirements:

• At least 3 years’ experience working in Windows/Linux and VM environments.
• Possess a diploma or bachelor’s degree in a relevant field or discipline.
• Familiar with or able to adapt quickly to network equipment adopted by the Group.
• Experience in cloud technologies (AWS/Azure) or App development advantageous.
• Experience in internal stakeholder engagement, including conducting user interviews and
• requirements gathering.
• Work well in an agile project team and in an iterative approach, driven by stakeholder feedback and data insights
• Strong communication, organisational and documentation skills.
• Willing to travel to various entities at different locations within the Group of Companies if required.

Highlights and Benefits:

● Generous compensation package to include included performance bonus twice a year, quarterly

incentive schemes and annual profit sharing.

● Medical and dental benefits.

● Relevant training and invaluable experience. This is a unique opportunity to expand your career

and enhance your resume. Paid relevant training is provided to employees to ensure full success.

● Free parking.

● Work for a company that cares about you. We would not be successful without our valued

employees which is why we invest in our employees’ personal well-being and professional growth.

Additional Information:

Working Location: Kallang Place

Working Hours: Monday – Friday, 8am – 5.30pm (5 days)

Job Responsibilities:

• Take ownership of end-to-end recruitment process that involves requirements understanding, talent pool defining, sourcing, screening and selection of the right individuals.
• Involve in all recruitment related activities for on-campus and experience hiring.
• Act as a recruitment partner to understand deeply about why we are hiring, who we are hiring for, and how we are going to hire by partnering closely with the stakeholders, at the same time, provide expertise and assistance to all levels of stakeholders in recruitment related issues.
• Manage, prioritize and close talent searches within timeline and have experiences setting benchmarks, metrics and understand how to prioritize to hit the expected targets.
• Proactively approach passive candidates who are potentially a fit for the team and build a pipeline and a robust network of talents.
• Conduct a comprehensive interview during HR screening with the candidates to add value to help the departments hire the right individuals.
• Recommend ideas and initiatives for recruitment that will contribute to the long-range growth of the team, for example, implementing any new process and fine tune standard process for recruiting to deliver the highest quality results.

Job Requirements

• Minimum 1 year of full-time recruitment experience.
• Proficient in R&D engineer recruitment, preferably in the telecommunication and electronics industry.
• Experienced in conducting competency based assessment, able to interview and assess the candidates comprehensively.
• Independent, creative with a strong sense of responsibility.
• Target driven and able to manage and prioritize multiple tasks.
• Well versed of the talent market and able to build a robust network of target talents will be preferred.
• Experienced in recruiting passive candidates.

Overview:

Our client is looking for Industrial Relations Specialist to promote a positive and productive working environment by managing and maintaining effective relationships between employees, management, and labor unions.

Job Description:

• Promote and built positive workplace relationships, collaborating closely with various stakeholders
• Address concerns, resolving disputes, and negotiating agreements that support workers' well-being.
• Lead initiatives to enhance workers' skills and productivity C
• Conduct research to identify trends, areas of concern, or opportunities for improvement.
• Use data-driven insights to develop and implement strategies for enhancing employee and labor relations.

Job Requirement:

• Diploma / Bachelor Degree in Human Resource / Sociology or any other relevant discipline
• Good communication and Interpersonal skills
• Candidate with no experience are welcomed as training will be provided

HOW TO APPLY:

If you are interested in the role, please send in your resume in Microsoft Word format by clicking “Apply Now”

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

The Client Management Specialist is the sole point of contact representing the organisation in managing the assigned Principal Accounts by providing post-sales support and / or performing warehouse / operational tasks in fulfilling customer needs. The incumbent has to establish good rapport, both externally with principals and internally amongst co-workers, and support the Key Account Executive on all aspects of managing the group of accounts.

· Manage the key operational activities pertaining to the day-to-day operations of the defined Principal Accounts.

· Ensure that all reports and material master data are up to date and in order.

· Map out process flow and work instructions pertaining to business nature of the key account.

· Manage feedback logs and manage escalation cases with CAPA recommendations to Key Account Executive.

· Conversant with Warehousing, Inventory, Inbound, Outbound and Customer defined work process and handling requirements.

· Adhere to procedures in compliance with Good Distribution Practice for Medical Devices (GDPMDS).

· Ensure work processes are complaint with safety and regulatory requirements.

· Ensure that receipt, storage, dispatch and retrieval of supplies are in accordance to company’s Standard Operating Procedures.

· Ensure compliance to work instructions and company’s Standard Operating Procedures.

· Undertake any other reasonable duties at the request of the reporting manager / executive.

· Take the lead in the efficient running of daily operations.

· Drive initiatives for improving inventory accuracy.

· Support the inventory control function within the organisation through inventory cycle counting with system and physical location audits.

· Assist the development of process improvements, system enhancements and special projects that will improve the overall service performance and profitability of the Organization’s business.

· Ensure that all internal and externally defined Key Performance Indicators are met.

Required Skills

· Service-oriented and possess pleasant disposition

· Strong team-player, with ability to work independently

· Possess sense of urgency and able to work in fast-paced environment

· Good spoken and written communication skills

· Good interpersonal skills

· Systematic, meticulous with strong problem solving skills

· Possess good initiative, with desire for continuous learning

• Attend to clients' requests / enqueries.
• Conduct site assessment / survey.
• Prepare work quotations.
• Prepare risk assessments, pre-condition reports, job completion reports and other necessary documents as required.
• Manage work schedules.
• Conduct briefings, when required.
• Conduct site visits.
• Supervise works.
• Manage billings, operating cost and invoices.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

Job Description

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Manager cum Business Analyst to join our team in Singapore. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or other Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients.
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirement Elicitation and Analysis: Collaborate closely with Clients, product owners, stakeholders, and end-users to gather, analyze, and document detailed business requirements, user stories, and acceptance criteria. Translate business needs into actionable tasks for the development team.

User Story Creation: Translate business requirements into clear and concise user stories that outline the who, what, and why of each feature or functionality. Craft user stories with well-defined acceptance criteria that are understandable by both technical and non-technical team members.

Cross-functional Collaboration: Act as a liaison between the development team and business stakeholders. Facilitate effective communication and collaboration to ensure a shared understanding of requirements and project progress.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: Minimum 3 years’ experience in the IT industry is preferred.
3. Softskills: Excellent communication, problem solving, time management and critical thinking skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint, MS Teams), Jira.
5. Attitude: You're organized, meticulous, always approach tasks with a positive attitude, and work well.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Your Job responsibilities include:

• Responsible for the sourcing of Electronics / Electronics – Mechanical / Mechanical / IDM products.
• Manage the supplier relationship with key suppliers.
• Achieve sourcing’s KPI to support the company’s objectives.
• Perform price analysis, database control and maintenance.
• Interact and work closely with suppliers and team members in other departments.

To be successful in this role, you are required to have the following:

• Engineering Diploma / Degree with min. 5 years of relevant working experience.
• Good discipline and pay attention to details.
• Able to work in a team and willing to learn new skills.
• Pleasant personality, initiative, resourceful and able to communicate effectively with manufacturing groups and relevant functions.

Interested candidates are invited to apply online with full resume, stating your available date, present and expected salaries. Only shortlisted candidate will be notified. Candidate who can start work early will be preferred.

KEY RESPONSIBILITIES

• Provide first-level technical support for our products, including troubleshooting and issue resolution.
• Monitor and maintain the operational status of the datacenter infrastructure.
• Respond to alerts and incidents in a timely manner, following established procedures and escalation paths.
• Perform routine datacenter operations tasks, such as equipment checks, environmental monitoring, and inventory management.
• Coordinate with internal teams and external vendors to resolve technical issues and ensure service continuity.
• Document and report incidents, activities, and maintenance tasks according to standard procedures.
• Contribute to the continuous improvement of support processes and datacenter operations.

WHAT WE ARE LOOKING FOR

• Prior experience in a technical support role, preferably in a product support or datacenter operations capacity.
• Strong understanding of IT infrastructure, including servers, networking, and storage systems.
• Ability to work effectively in a 24x5 shift environment, including nights, weekends, and public holidays.
• Excellent problem-solving and communication skills.
• Familiarity with ticketing systems and ITIL best practices is a plus.
• Relevant certifications in IT support and datacenter operations are advantageous.

Please send your updated CV to [email protected]

Establishes project priorities and schedules, in line with strategic plans and operating objectives. Provides specialized advice, facilitation, and support to management, faculty, staff, and/or students in the development and implementation of effective systems, procedures, programs, and/or practices. May oversee one or more specified key operational or business functions for the unit, as appropriate to individual requirements:

• To coordinate with ID for installation job that involves renovation
• To conduct site survey if site surveyor is not available.
• To handle RMA cases when necessary.
• To stand in for installation team when necessary.
• To perform servicing duty when necessary.
• To conduct check on installation team and report to management on workmanship compliance.
• troubleshooting and training
• QC of installation works
• Any other task assigned by Ops Director/Manager/Ops Executive
• To assist customer in resolving with smart home application issue

Requirements:

• Willing to work 5.5 days work week
• Able to build good rapport with customer
• Able to coordinate installation
• Willing to travel and service client on-site
• Class 3 Driving License

Benefits:

• Annual Increment
• Performance Bonus
• Health Benefits
• Birthday leave

Job Description

Sales and Customer Relationship Management (Full Responsibility):

• Independent customer and market responsibilities
• Identification of new opportunities with products lines and markets for new and existing client base in the South East Asia Region
• Customer visits to identify key customer decision makers and understand respective distributor and end customer needs to leverage customer centric offering using Continental value-add belting solutions
• Strengthen and develop the relationship with the distributor’s and end customer
• Analyse and track product performance and completion of basic conveyor inspections and reports
• Train customers and distributors on value and solutions of Continental products
• Responsible for contract management (e.g. contract negotiation) and quotation management (e.g. submission of RFQ, quotations follow-ups)

Sales & Commercial Planning (Full Responsibility):

• Create customer sales plans, market and competitor analysis, and customer strategy based on segment targets / budget
• Develop EBIT & turnover forecast of existing customers

Reporting of sales figures & FC Internal Coordination (Shared Responsibility):

• Support budget definition process and handle payment-related matters
• Organize promotional activities for the customer and distributor and participate at exhibitions
• Provide product performance feedback, price trends and win-loss analysis
• Responsible for new product launch
• Work closely with CES, dsitribution and other central functions to promote product sales

Qualifications

• 3-5 years experience in customer facing sales.
• Experience in mining or other extraction related industries.
• Willingness to travel through out the region to develop business. self driven, motivated and confident in the use of MS Office, e.g., excel, powerpoint etc.

• Provide IT technical support and troubleshooting of hardware, software, and networking issues for various users.
• To keep the software up to-date and responsive to the changing needs of each department.
• Establish, implement, and review IT policies, IT asset (hard and software) lifecycle policies, and standard and processes relating to the use, preservation and recovery of information assets to ensure proper usage, compliance and security
• Coordinate with vendors for provision of end-user support and escalate to vendor for desktop/laptop hardware repairs or software troubleshooting
• Develop and maintain installation and configuration procedures and system standards
• Set up AV/video conferencing prior to general meetings
• Perform inventory management and health check of software licenses, hardware, and other IT peripherals
• Ensure proper documentation of all IT infrastructure setups, software licenses, and any software modifications
• Design and conduct IT user training on systems under the IT Department's purview
• To ensure that all computer systems provide uninterrupted service especially to Operations user through timely IT support.
• To ensure that back-up data stored in an off-site location is regularly updated.