MAIN RESPONSIBILITIES

Related to network services and infrastructure:

• Working on highly complex matters and assignments of large scope, impact, and importance.

• Working with professionals and management to identify opportunities for improvements in people, processes, and technology.

• Leading team members on the development of methods, techniques, and various analytical approaches.

• Guiding team members to solve significant problems/issues.

• Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels.

• Performing routine and health maintenance.

• Managing upgrades & performance related activities.

• Identifying and correcting faults with services and infrastructure.

• Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs).

• Execution of business continuity tests.

• Oversight and support of all related service supplier and/or manufacturer activities.

• Proactive identification and resolution of issues before they affect service performance.

• Identifying any improvements that can improve service levels.

• Engaging in the problem management process.

• Technical peer review and approvals for all related changes.

• Support audit and compliance activities.

• Management and maintenance of related platforms.

• Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation.

ACADEMIC AND EXPERIENCE REQUIREMENTS

The ideal candidate would meet all, or most of the below criteria:

· Bachelor’s degree in information technology, Computer Science, Engineering, or related field.

· At least 6-8 years relevant and practical experience in a network operations role.

· Extensive in-depth knowledge of network services and infrastructure.

· Vendor certifications not a requirement, proven practical experience preferred.

· Experience working in large/global enterprise IT with multiple distributed branch/campus sites.

· Experience of working within ITIL aligned Service Management organisation.

· Practical experience in managing, operating, and troubleshooting large enterprise wireless network deployments.

· Solid foundational knowledge of enterprise wireless concepts, wireless standards, authentication, policies, and access control.

· Experience in managing enterprise wireless networks that encompass wireless technologies from Cisco, Cisco Meraki, and Aruba.

· Knowledge and experience working with Cisco DNA Center and ISE.

Position Objective: Responsible for building and maintaining strategic relationships with the marketplace that directly and indirectly drive sustainable business growth across the SEA region.

Key Relationships:

• Internal Relationships: RH Espire SEA, Espire Onshore Team, Espire Offshore Team, Espire Resources allocated to Clients,
• External Relationships: Espire Global Region, Client Stakeholders, External consultants, Partners and vendors, Industry Bodies

Main Accountabilities / Tasks:

• Responsible for developing business relations with the marketplace that increase client acquisition and client retention across the SEA region.
• Responsible for identifying & qualifying opportunities in the marketplace and driving strategic conversations from the first point of contact to client acquisition.
• Provide thought leadership and commercial acumen in evaluating, selecting, and forming an alliance with potential clients/technology/service partners/vendors.
• Ensure new initiatives are aligned with Espire Vision & Roadmap.
• Validate sow before submitting to Client. This includes non-technical aspects but is not limited to – the delivery model, commercial, legal, support model, and licensing.
• Facilitate demo and capability presentations to clients, ensuring a great customer experience.
• Accountable for consistently communicating the business value that Espire delivers to the customer.
• Responsible for validation of tender responses before final submission to Client.
• Accountable for ensuring tenders are submitted.
• Ensure tender and SOW are delivered on time as agreed.
• Accountable for providing dates and estimates to clients as agreed.
• Drive Strategic and thought leadership discussions with current customers and new accounts.
• Identify, Develop, and build a consistent flow of pipelines and convert opportunities for sustainable growth.
• Foster and maintain relationships across the customer base to maximise growth.
• Accountable for all account management activities.
• Responsible for keeping the internal team aware of account management issues.
• Build a deep understanding of client domain, organisation structure, needs and key decision makers.
• Continually build personal knowledge of industry trends, market situations, business drivers, and competitive situations.
• Responsible for outreach to build a pipeline flow of leads (including Social Media)
• Responsible for upholding Espire Values in the marketplace (including Social Media)

Person Specification:

• Domain: IT Services/ Software Services/ Customised Application Development/ Outsourcing/ IT Staffing Services.
• 7+ years' services sales experience across APPLICATIONS, CLOUD, SAAS
• 5+ years' CONSULTING experience across data-driven transformation strategies for complex environments
• High-Level Presentation and Negotiation skills.
• Experience in selling to the insurance sector will be an advantage.
• Bachelor's degree or experience equivalent
• Experience in structuring and winning large deals
• Hunter and closer DNA
• Excellent communication and presentation skills
• Ability to work autonomously and with minimum supervision.

There is currently a small team in SEA; therefore, this is an excellent opportunity to have loads of fun whilst enjoying the flexibility of working with a small, knitted team. The market is vast, the investment is there, and plenty of opportunities exist to grow.

About PromisLand Independent:
Established in 1986, PromiseLand Independent has been a pioneer in the financial services industry, consistently providing innovative solutions to help clients achieve their financial goals. With a comprehensive range of products and services including investments, life and general insurance, we are committed to delivering the highest quality advice and support to our clients.

Position Overview:
We are seeking a dedicated and knowledgeable Insurance Specialist to join our team. The Insurance Specialist will serve as the resident expert in Accident & Health (A&H) and Life insurance products solutions offered by PromiseLand Independent. This role is not sales-focused but rather, centered around providing technical expertise, conducting product reviews, and offering specialised advice to Sales Advisers.

Key Responsibilities:

· Conduct regular reviews of insurance products and providers to ensure alignment with client needs and market trends.

· Provide technical expertise and specialised advice on A&H and Life insurance products to Sales Advisers.

· Offer coaching and training sessions to Sales Advisers on insurance products and industry updates.

· Ensure compliance with all regulations set by PromiseLand Independent and external regulatory authorities.

Qualifications:

· Diploma in Finance, Business, or related field (preferred).

· At least 3 years of experience in the insurance industry, with a focus on A&H and Life insurance products.

· Strong understanding of insurance regulations and compliance requirements.

· Excellent communication and interpersonal skills.

· Proven ability to provide technical guidance and support to colleagues.

· Relevant industry certifications (e.g., ChFC, CPF, CLU) are a plus.

Why Join PromiseLand Independent:

· Opportunity to work with a pioneering company with a long track record of success.

· Collaborative and supportive work environment.

PromiseLand Independent is an equal opportunity employer and welcomes applicants from diverse backgrounds. We thank all applicants for their interest. However, only those selected for an interview will be contacted.

JOB SUMMARY

Leads and operates Information Technology (IT) discipline for properties and managed offices in scope. Manages a team of IT resources and is accountable for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on IT matters. Once handed over from the direct manager, accountable for new opening/acquisition construction oversight, countdown, and live operation. Executes property internet support. Works with direct manager on vendor management and product development for the assigned market.

CORE WORK ACTIVITIES

General

· Maintains status documentation (goals, scorecard, LPA tracking, etc.) to verify accuracy.

· Strives to achieve balanced scorecard and goals by leveraging resources and concepts to achieve desired results.

· Monitors assigned company owned and managed offices to verify IT operations are running effectively.

· Meets with direct manager to provide updates on IT activities and business plans.

· Meets with business point of contact of each property (General Manager, Director of Finance, etc.) or in-person contact at least once every two months to seek feedback and provide effective updates on IT activities and plans. Produces follow-up report, action plans and information distribution.

· Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners.

People

· Owns IT vendor relationship for properties in scope.

· Participates in the Talent Acquisition process according to company procedures.

· Verifies induction program for new associates or associates transferring to new role is effective.

· Trains associate(s) to provide backup coverage in the department to cover cluster leader’s function during vacation and sick leave.

· Performs LPA’s on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates.

· Verifies effective communication, training, and execution of all talent development programs and related initiatives.

· Develops a personal management style that is intended to bring positive results from Associates.

· Builds and maintains positive and effective relations with direct team members.

Product

· Strives to remain informed on the most up to date knowledge regarding vendor activities.

· Notifies direct manager to put resources in place to verify owners have sufficient vendor choices in each market/city.

· Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation.

· Where assigned, documents technology pilot scope and objectives with business partners.

Process

· Maintains IT inventory for the assigned properties/offices in cluster.

· Manages cluster IT Agreements for assigned properties.

· Verifies cluster associates are treated appropriately and in alignment with local operational practices.

· Verifies the execution and tracking of rollouts on a timely basis.

· Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely.

· Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements.

· Monitors flow of issue management amongst continent support desk, vendors, and cluster organizations to verify effectiveness.

· Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community.

· Implements cluster IT policies and procedures as received by regional IT.

· Attends IT Education Calls.

· Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office.

· Completes other reasonable duties as requested by leadership.

Who we are:

CyberArk (NASDAQ: CYBR) is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit https://www.cyberark.com, read the CyberArk blogs or follow us on Twitter via @CyberArk, LinkedIn or Facebook.

What you will do:

As an Endpoint Privilege Solution Sales Specialist, you will play a vital role in the success of CyberArk’s endpoint security business. This is a sales overlay role and you will be the Subject Matter Expert supporting the field sales team that are engaged with CyberArk’s Enterprise Customers and Partners to guide, strategize, share best practices and compete against competition with the ultimate aim of winning deals.

A key function of this role is establishing a highly collaborative working relationship with the CyberArk sales teams in your assigned region for pursuing Endpoint Privilege related business opportunities for CyberArk. This role will be the advocate of our Endpoint Privilege solution working closely with the all the functional teams, Product Management team and sales teams to formulate and execute go to market strategy, as well as identify areas of improvement with the aim of increasing CyberArk’s endpoint security brand awareness and market share.

Therefore, this person must have a good understanding of the current endpoint security market landscape across the region, competition and their modus operandi, as well as ability to identify area of focus to drive and achieve maximum returns on investments.

• You will establish and maintain customer relationships at the executive, business decision maker level including but not limited to CISO, CIO, and other executives responsible for endpoint security.
• You will develop & present compelling business cases to customers, maintain expert-level knowledge of all elements of the business case, including the drivers of cost, benefits, and risk.
• You will partner closely with Account Managers, Solutions Engineers and Professional Services to align the technology architecture to the customer's desired business outcomes
• Work closely with the Customer Success team to ensure successful product adoption and realization of the full value of Customer’s technology investment.
• Work with Advisory Firms, Channel Partners, Resellers and Systems Integrators to penetrate new accounts and extend reach of CyberArk’s endpoint security solution in the assigned geography.
• Be recognized internally as a subject-matter expert on endpoint security including how to best position against competitors in our market(s).
• Supporting sales team to identify, scope, negotiate, and close new sales opportunities in order to meet and exceed established sales quota.

What you need to succeed:

• 5+ years sales or consultancy experience in the endpoint security market.
• A demonstrated history of software sales consistently meeting or exceeding assigned quota.
• A demonstrated history of successful collaboration as part of a sales/account team in a strategic selling capacity.
• In-depth knowledge on endpoint security best practices and associated terminology and technology employed by large enterprises.
• In-depth knowledge of endpoint security vendors and products. Must be able to compare and differentiate with CyberArk solutions. An emphasis on endpoint security vendors and technologies in use across large enterprises for both on-premises and cloud is preferred.
• Interaction with Product Management to articulate custom requirements based upon customer needs.
• Excellent oral and written communications skills and capable of presenting technical concepts and product solutions to audiences ranging from IT staff to business executives.
• Aptitude to understand customer needs, overcome objections, assist in the development of business use cases, and successfully positioning for wins.
• Ability to travel within assigned territory and other locations when necessary,

Role Purpose

This role is responsible to support global payroll processing. Liaising with payroll vendor globally for payroll related matters. Assist HR Manager on compensation and benefit scope. Tasks involved are compensation and benefits review, bonus plan and increment policies review, performance appraisal exercises, analysis of market trends, job evaluation, and related matters etc.

Role Accountabilities

Payroll Processing

• Responsible to liaise with payroll vendor for all countries payroll related matters.
• Liaise with HRBP and internal stakeholders on global payroll related matters.
• Responsible in all government statutory and ad-hoc surveys.
• Perform government-paid claims such as NS claim, Maternity Leave, Childcare Leave, Paternity Leave, FW levy and other related claims.
• Review and reconcile payroll reports to identify discrepancies and resolve issues.
• Collaborate closely with HR and finance teams to ensure smooth payroll processing.
• Generate monthly and ad-hoc reporting.
• Coordinate all countries reporting including finance reporting.
• Generate payroll-related reports and analyses, including headcount, turnover, and government statutory reports.
• To support with internal and external auditors and/or tax agents on audit related matters.
• Assist in payroll-related projects and initiatives as needed.

Compensation and Benefits Reporting

• Provide support for Annual increment, variable bonus and promotion exercises with HRBPs.
• Support HRBP in year-end performance appraisal exercise.
• Participate and conduct analyze results of compensation surveys.
• Assist in conducting job evaluation survey.
• Work with HR Manager to provide support to HRBP on Annual increment, variable bonus and promotion exercises such as providing the template and budgets.
• Assist HR Manager to develop and implement C&B policies, programs and procedures to ensure comply with current legislation.
• Assist HR Manager for long service award coordination globally including liaising with vendors.

Processes

• Assist to develop and maintain the standardized global payroll process flow and its related templates etc.
• Assist in the development and implementation of policies and procedures related to payroll and benefits.
• Liaising with HRBP and payroll provider on pay elements setup.
• Work with relevant stakeholders for data protection and privacy impact assessment and its related documentation.
• Identify pain points/issues timely by reviewing the standard processes.

Safety

• Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).
• Challenging and stopping unsafe acts and behaviours or unsafe conditions.
• Comply with the Global Safety Standards, Polices and Operating Procedures.

Key Qualifications & Skills

Qualifications

• Possess minimum Diploma/Degree in Business Administration/HR Management, or related studies
• At least 2 years of payroll processing/managing vendor working experience
• Able to start immediately or within short notice

Technical Skills

• Proactive with excellent follow-through to achieve results under tight deadlines.
• Ability to work autonomously in a fast-paced working environment under minimal supervision.
• Possesses strong communication skills with a positive learning attitude.
• Demonstrates strong time management skills and problem-solving abilities.
• Meticulous, people-oriented, friendly, with a positive attitude, and enjoys a fun work environment.
• Good organizational and time management skills
• Have basic understanding of HR processes
• Familiar with payroll-related standards and best practices
• Knowledge in HRIS is an added advantage
• Be proficient in using Microsoft tools (e.g. Word, Excel, PowerPoint, Outlook, OneDrive etc)
• Possess good computer and IT skills

By submitting your CV, you are deemed to have agreed and consent to the collection, use and/or disclosure of your personal data to the Company for the purposes of recruitment and employment only in accordance with the Company's Recruitment Data Privacy Policy on our website.

WHO WE ARE:

PALO IT is a global innovation and software development company dedicated to helping organizations craft tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and technologists across 16 offices and five continents (France, Hong Kong, Singapore, Thailand, Australia, Mexico, Colombia, Spain and the United States).

We're committed to helping businesses transform to better our world. We're proud to be a World Economic Forum (WEF) New Champion, and a B Corp-certified company in Singapore, Hong Kong and Mexico, currently working towards certification across all other locations.

YOUR ROLE:

This is a unique and highly visible opportunity for a driven Senior Account Manager to join PALO IT Singapore.

The core focus of this role is on maintaining, nurturing and growing existing relationships and our preferred candidate has a mixed background as sales, project manager/scrum master/program manager and has a proven track record of effectively influencing the most senior decision makers within the digital/technology domain.

YOUR RESPONSIBILITIES:

Client Relationship Management:

• Build and maintain strong relationships with clients
• Understand client needs, challenges, and goals to provide tailored solutions.
• Regularly engage with clients to address inquiries, resolve issues, and ensure satisfaction.

Sales and Business Development:

• Identify new business opportunities within the private sector.
• Develop account strategies to achieve sales targets.
• Present our technology consulting services to potential clients.
• Negotiate contracts and pricing terms.
• Participate in industry events for thought leadership and networking

Account Management:

• Manage existing client accounts by understanding their technology requirements.
• Collaborate with cross-functional teams (technical, delivery, and support) to meet client expectations.
• Monitor project progress and ensure timely delivery of services.
• Oversee account P&L across projects

Market Research:

• Stay informed about industry trends, regulatory changes, and competitive landscape.
• Identify areas for growth and innovation within the healthcare market.

Reporting and Analytics:

• Track key performance metrics related to account management and sales.
• Provide regular reports to management on account status, revenue, and growth opportunities.

YOUR PROFILE:

• Extensive knowledge within the innovation & transformation space
• Extensive experience in leading and developing accounts
• Experience in crafting proposals for client needs
• Experience in agile delivery methodologies
• Experience with project management
• Experience working within a consultancy environment
• Outstanding communication skills both verbally and in writing.
• Be a team player, with a great sense of humor.
• Candidates with entrepreneurship background and attitude will be preferred.

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all 16 of our offices across the globe
• Continuously measure & improve employee happiness

Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

WHAT WE OFFER:

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits in Singapore, check out our careers page (https://www.palo-it.com/en-sg/careers)

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.palo-it.com/en/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Looking for a full-time, part-time, or contract job in beauty industry specialist or sales consultants ?

We're looking for young and passionate individuals to join the team!

Highlights

✅Located :Centre Area Singapore

✅Working hour :10am-8pm

✅Monthly day off:6 Days+10 days annual leave

✅Salary:$2000-$2500+ Commission + Cash Award

✅Good career development, provide job training & professional certificate

✅Opportunities promote Master /Trainer /Outlet Manager

✅Other company benefits & allowance

✅Welcome Singaporean/PR/Msian Work Permit Quota available

Job Scope

Leadership:

- Promote our core values of Love, Experience, and Dream as Leadership Team

- Ensure compliance with statutory requirements and accreditation standards

- Liaise and communicate with officers of the government bodies such as

ECDA, MOH, HPB, NEA

- Manage ECDA reports and communications in relation to registered children record, subsidy audits, CMS etc

- Assisting check-in and check-out processes by greeting parents and children

- Manage social media with Centre Head to enhance reputation of the school and communication with communities

Curriculumn:

- Plan and implement pedagogical documentation and assessment of child outcomes to ensure the attainment of individualized and group goals for children

- Provide support and mentoring sessions for academic team so as to develop their functional competencies of teaching

- Plan and organizes the day-to-day school and class SOP’s and operational functions pertaining to children’s care and well-being, health, hygiene and safety practices

- Acquire new knowledge and shares with the team as to promote self development

- Pilot or assist in any of the center's projects or initiatives as part of the center's efforts to promote and strengthen its brand

Operations:

- Manage enquiries from existing and potential parents following instructions

- Manage registration and withdrawal documentation and process

- Billing and collecting on of school fees, and manage aging report

Managing vendors related matters including sourcing and claims

Job Requirements:

• Has good knowledge of government regulations, quality assurance framework (ECDA, Child Care Act and Regulation, SPARK)
• Has an experience to lead the curriculum framework for early childhood
• Successful candidate who exhibit our corporate core values: Love, Experience and Dream; as well our image of an Educator: Thankful, Caring, Collaborative, Curious, Joyful
• A Master’s or Bachelor’s degree in Early Childhood Care and /or Education- Leadership and Diploma in Early Childhood Care and Education - Teaching or its equivalent
• At least 5 years teaching experience in a pre-school with at least 2 years in a leadership role
• High EQ, maturity, exemplary leadership and management skills are essential
• Exceptional interpersonal skills
• Excellent written and verbal communication skills

Who We are:

We pride ourselves on providing exceptional early childhood education that is rooted in the values of Love, Experience, and Dream.

Little Big Pre-School was established in 2009 with a passionate vision to offer quality education to young children. We have created an environment that nurtures each child's unique potential and fosters a strong foundation for their future. We are SPARK certified until 2027 and operate under ECDA license.

We believe in nurturing a sense of gratitude, kind care for others, collaboration as a member of communities, a thirst for knowledge and exploration, cultivating a spirit of joy in every aspect of our preschool learning experience.

Our commitment to excellence in education experience, combined with our unwavering belief in the power of love and the importance of fostering dreams, sets us apart as one of the quality preschools, who works together with our lovely communities.

We are located at 95 Telok Kurau Road, East.

SEAMEO Regional Language Centre (RELC) is looking for a Language Specialist. The successful applicant will teach in-service teachers from Southeast Asia on professional development courses including a postgraduate Diploma and MTESOL.

He/she will be expected to:

• Plan and deliver teacher professional development programmes and courses in Applied Linguistics/TESOL (in at least four core areas of specialization in the case of Applied Linguistics/TESOL courses)
• Undertake overseas assignments as and when it is required by the Division
• Supervise MTESOL students and research fellows who are engaged in research projects at the Centre
• Develop teacher education/language teaching materials for use in face-to-face, online, and blended or hybrid courses
• Coordinate/organize courses to be taught at the Centre as well as in SEAMEO member countries
• Write and edit the Centre’s publications and publish in journals in the field of English Language Teaching/Applied Linguistics/TESOL
• Present papers at international conferences
• Organize or assist in the Centre’s annual conferences and symposia at the Centre or in SEAMEO member countries
• Offer language assessment and consultancy services as and when they are required by the Centre
• As a member of the Board of Studies, oversee and make decisions pertaining to academic matters, including selection of scholarship holders
• Undertake any committee or special project duties assigned by the division head

Requirements:

• PhD in Linguistics/Applied Linguistics/TESOL/English Language or EdD in English Language Education/TESOL/Teacher Education
• Those with a Professional Teaching Qualification (e.g., CELTA/DELTA/PGCE/Diploma in Postgraduate Diploma in Education (PGDE)/Associate Diploma in TESOL) will have an added advantage
• At least 3 years’ experience in teaching English as a second or foreign language at school or university level
• Able to teach at least 4 of the following:

1. TESOL in Multilingual and Multicultural Contexts
2. Second Language Acquisition/Issues in Applied Linguistics
3. Teaching Grammar & Vocabulary
4. Teaching Listening, Speaking, Reading & Writing
5. Curriculum Design and Materials Development
6. Language Assessment
7. Technology-enhanced Language Teaching
8. EMI/CLIL
9. Classroom Research

Are you seeking the new norm career opportunities?

We are helping Thatz International Pte Ltd to identify suitable talents to help them to grow their business in the new norm. Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business.

Who we are

Thatz Resources Pte Ltd (Agency License No. 04S4557) has been established since the Year 2000 to recruit the right IT candidate that meets our clients’ requirements at all levels. We always have great success in matching the best candidate with the job openings.

Our DELIVERIES:

· Quality

· Speed

· Technology

· Right Pricing

· User eXperience

Our CORE VALUES:

· Integrity

· System

· Consistency

· Forward Looking

· Humanity, and

· Environmental Friendly

Sales Account Manager (ICT & Outsourcing)

Job Title: Sales Account Manager (ICT & Outsourcing)

Work Location: Central Area, Singapore

Job Type: Permanent

Job Summary

The Account Manager acts as a key point of contact between an organisation and its clients. He/She possesses thorough product knowledge and oversees product and/or service sales. He/she works with customers to identify their needs and prepares reports by collecting, analysing, and summarising sales information. He/she contacts existing customers to discuss and give recommendations on how specific products or services can meet their needs. He/she maintains customer relationships to strategically place new products and drive sales for long-term growth.

He/she works in a fast-paced and dynamic environment, and travels frequently to clients' premises for meetings. He/she is familiar with client relationship management and sales tools. He/she is knowledgeable of the organisation's products and services, as well as trends, developments and challenges of the industry domain.

The Account Manager is a resourceful, people-focused and persistent individual, who takes rejection as a personal challenge to succeed when given opportunity. He/she appreciates the value of long lasting relationships and prioritises efforts to build trust with existing and potential customers. He/she exhibits good listening skills and is able to establish rapport with customers and team members alike easily.

Primary Responsibilities:

A) Business Development and Sales Generation

· To promote and market Thatz 2.0 core competencies in Business Solutions and Nextgen Enterprise ICT Services.

· Responsible for business development, revenue growth, productivity, and profit of each customer engagement.

· Implement sales strategy, identify new sales opportunities, and convert sales opportunities to meet sales targets.

· Prepare proposals, costings, quotations, and presentation deck, as well as lead the meetings with customers to turn the business opportunity into sales.

· Advise the customer on technology adoption and implementation strategy including architecture, integration, selection, and operation to improve the success of the customer’s business operation.

· Manage and coordinate resources, as well as, meet contract obligations to deliver good customer satisfaction.

· Collaborate with the Technical Support Team to develop effective sales action programs.

· Work closely with Channel Partners and Principals to develop and promote new products and services to existing, as well as, new clientele.

B. Customer Relationship Management

· Establish and sustain strong business relationships between Thatz and the customers through informal meetings and networking activities.

· Seek business opportunities from customers and fulfill their business needs promptly to convert them into sales.

C. Others

· Strategize, plan, execute, and monitor/review/modify the business development and sales function implementations to achieve the agreed objectives and targets ahead of schedule or on a timely basis.

· Support regional business expansion plan, when necessary.

What we are looking for?

1. Diploma in Sales and Marketing, or related field.

2. At least 2 years of working experience, preferably in the Sales and Marketing field in the ICT industry with good customer engagement expertise.

3. Professional, enterprising, resourceful, self-initiated/starter/motivated, detailed, and sales/result-oriented personnel.

4. Quick learner and adaptive to a dynamic working environment.

5. Reliable and able to take ownership of areas under your responsibilities.

6. A team player and able to work under pressure.

7. Excellent English writing and communication skills.

8. Looking for long-term career advancement within the company.

ARE YOU THATZ ONE?

Get in touch

· Prepare your updated resume (please include your notice period, current salary package with full breakdown such as base, incentives, annual wage supplement, etc.), and expected package.

· Apply through this application or send your resume to [email protected]

· All shortlisted candidates will be contacted

As an advocate for fair employment, we strive to do our best to render objective and merit-based considerations for all applications, and we shall communicate with you when short-listed. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. For those who are not short-listed, your profile will be kept for other opportunities where suitable.

Please note that your response to this job advertisement and communications with us according to this job advertisement will constitute an informed consent by you to the collection, usage, and/or disclosure of your personal data by Thatz Resources Pte Ltd and her customers to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act.

Best wishes for your job search!

Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs and get rewarded.

Connect with us on Instagram, Facebook, and more to stay updated on our latest offerings, industry insights, and exciting announcements. Join our vibrant online community and reach out further to discover the endless possibilities with our business. Follow us now for more!

Instagram: https://instagram.com/thatz_international

Telegram: https://t.me/+Qfwm_1-DbIhmMjc1

Facebook: https://www.facebook.com/profile.php?id=100091735044533

LinkedIn: linkedin.com/in/thatz-recruiter-25234548

STAY SAFE AND HEALTHY! TAKE CARE!

CURRICULUM DEVELOPMENT

• Conceptualise curriculum projects that cater to low income children that meet their learning needs;
• Prototype new approaches in teaching and learning with existing teachers. The approaches would need to be anchored on evidence-informed practices;
• Lead professional development through designing resources in collaboration with other team members to meet the needs of our teachers. This includes working with partners beyond CDAC to drive an innovative culture of learning and team spirit;
• Institute strong teaching and learning processes to design learning experiences and the creation of an environment conducive to the development of student confidence, holistic growth, and mastery of learning.

TUTORING

• Assist in covering tutor duties when required.
• Tutor and coach students who need academic support in one or more subjects (English, Science, Math or Chinese language) for Primary and Secondary levels for CDAC Tuition Programme students.

Requirements

• Deep experience in implementing curriculum projects using evidence-informed practices;
• Good content knowledge of the subject(s) taught and familiarity with the latest MOE syllabuses and assessment modes;
• Skilfulness in leading teams, working with others and co-creating projects that lead to better teaching and learning for low income students;
• Strong sense of student-centredness and ability to appreciate the need to customise programmes to meet the needs of low income students;
• Good communications skills;
• Strong ability to deal with ambiguity and able to build a culture of learning with teachers, and partners beyond CDAC.
• Required to work in the evening/weekends, if covering tutor duties;
• Moderate traveling is required (CDAC Centres/schools) for work

**Company Overview:**
Our client is a leading IoT platform provider specializing in software solutions for various industries.

**Job Summary:**
We are seeking a meticulous and detail-oriented Automotive Electrical Engineer/ IoT Specialist to join our client. The successful candidate will be responsible for ensuring the quality and compatibility of IoT devices with the company's platform, with a particular focus on automotive applications. This role requires a strong understanding of data formats, protocols, automotive systems, as well as proficiency in IO ports and wiring tasks. As part of the team, you'll have the opportunity to travel and utilize a company vehicle.

**Key Responsibilities:**
1. Collaborate with developers to test and validate IoT devices against platform requirements, with an emphasis on automotive applications.
2. Ensure adherence to data formats and protocols to maintain compatibility with the company's software platform, especially in the context of vehicle integration.
3. Conduct thorough testing of new hardware releases to verify functionality and performance in automotive environments.
4. Provide feedback to hardware providers to improve device quality and meet industry standards for automotive applications.
5. Assist installers during vehicle deployments by verifying device functionality, performing wiring tasks, and troubleshooting issues as needed.
6. Develop and maintain documentation for device testing procedures, data formats, protocols, automotive integration guidelines, and wiring instructions.
7. Stay up-to-date with the latest IoT technologies, trends, and industry developments, particularly in the automotive sector.
8. Work closely with cross-functional teams including software engineers, project managers, automotive specialists, and customer support to deliver high-quality IoT solutions for vehicle applications.

**Qualifications:**
1. Diploma in Electrical Engineering, Computer Science, Automotive Technology, or related field.
2. Proven experience in testing and validating IoT devices for automotive applications, with a good understanding of automotive systems, protocols, and IO ports.
3. Strong understanding of data formats, protocols, and communication technologies relevant to automotive IoT (e.g., CAN bus, OBD-II, telematics).
4. Proficiency in performing wiring tasks and connecting IoT devices to vehicle systems using appropriate IO ports.
5. Excellent problem-solving skills with the ability to troubleshoot complex hardware and software issues in automotive environments.
6. Familiarity with cloud-based IoT platforms (e.g., AWS IoT, Azure IoT Hub) is a plus.
7. Ability to communicate effectively with technical and non-technical stakeholders, including automotive engineers and developers.
8. Meticulous attention to detail and a commitment to quality assurance in automotive IoT solutions.

**Additional Functions:**
1. Collaborate with product management to identify new features and enhancements to the IoT platform, with a focus on automotive applications.
2. Support pre-sales activities by providing technical expertise and participating in customer demonstrations or presentations related to automotive IoT solutions.
3. Contribute to the development of IoT-related documentation, tutorials, and knowledge base articles for internal and external use, with a specific emphasis on automotive integration.

We are seeking an experienced IT Project Management Executive to join our Digital Innovation and Technology (DIT) team. The ideal candidate will be responsible for managing and executing IT projects from initiation to completion, ensuring that they are delivered on time, within scope, and within budget. The IT Project Executive will work closely with cross-functional teams to define project requirements, develop project plans, allocate resources, track progress, and communicate with stakeholders

Responsibilities:

1. Lead and manage IT projects through the entire project lifecycle, including planning, execution, monitoring, and closure.
2. Define project scope, objectives, deliverables, and timelines in collaboration with stakeholders.
3. Develop detailed project plans, schedules, and budgets to effectively manage resources and mitigate risks.
4. Coordinate and allocate resources, including team members, vendors, and equipment, to ensure successful project execution.
5. Monitor project progress, track milestones, and manage changes to scope, schedule, and budget as necessary.
6. Identify and mitigate project risks and issues to minimize disruptions and delays.
7. Communicate project status, updates, and key decisions to stakeholders, including executives, sponsors, and team members.
8. Foster collaboration and teamwork among cross-functional teams to achieve project goals and deliverables.
9. Conduct post-project reviews and evaluations to identify lessons learned and opportunities for improvement.
10. Stay current with industry trends, best practices, and emerging technologies in project management and IT.
11. Support Project Manager in governance of project management framework through audits.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field.
• Proven experience as an IT Project Lead, or similar role.
• Strong understanding of project management methodologies, tools, and techniques.
• Strong leadership, communication, and interpersonal skills.
• Ability to effectively manage multiple projects simultaneously in a fast-paced environment.
• Strong problem-solving and decision-making abilities.
• Experience with business process modelling, industry methods for process improvement, organizational design, or performance optimization in healthcare or social services related business is an added advantage.
• Good knowledge of Microsoft products (MS Dynamics 365, Teams, SharePoint, MS 365 Enterprise Productivity Tools) and Cloud Services (Azure and AWS) is an added advantage.
• Project Management Professional (PMP), Certification in IT Project Management (CITPM) or other relevant certifications are a plus.
• Analytical mind, able to see the interconnections between system solutions and business needs.
• Systematic approach in handling ambiguous or complex issues, and actively discusses own’s perspectives to arrive at effective and usable solutions.

Job function:

• Responsible for managing all aspects of vessel operations of dry bulk vessels
• Ensure that communication with all parties including vessels, local offices, procurement department, ship managers, agents, other associated companies, and sub-contractors is done correctly and in accordance with existing work instructions and valid charter-party and contract conditions.
• Plan the voyage from start to finish. You will anticipate possible problems in advance and adjust plans as needed to achieve the most cost-effective solutions.
• Respond to any problems that arise during the voyage and put in hand whatever corrective measures may be required.
• Responsible for optimizing the efficiency of the voyage – which includes minimizing all voyage-related costs and time. To calculate cargo intake as may be required and coordinate the preparation of pre-stow plans in accordance with the Voyage Planning and Execution Procedure.
• Manage the preparation and distribution of final stowage plans, including detailed tier plans and load/discharge reports as required.

Key Job Responsibilities:

• Being responsible for managing all issues relating to the execution of the voyage, this includes – but is not limited to – the following specific matters:
• Responsible for ensuring that vessels are optimally bunkered.
• Responsible for ensuring that the necessary equipment and consumables are available and ready in the ports as required.
• Prepare and distribute Voyage Instructions.
• Nominate Surveyors as needed/required.
• Managing Docs for Discharge.
• Securing and filing of Sailing Docs.
• Finalize Final Stow Plan, distribute and file.
• Responsible for close coordination with Port Captain and/or local operations staff throughout the loading or discharging of vessels as required in order to achieve the most cost-efficient coastal passage.
• Responsible for the monitoring and follow-up of all vessel performance issues, whether owned or TC ships, including off-hire.
• Responsible for ensuring that the voyage management system, including the vessel’s schedule is kept properly updated at all times.
• Responsible for ensuring all cargo documents are completed and distributed as required by BMS and/or Charter parties and/or contracts.
• Responsible for ensuring that required Letters of Indemnity are prepared in accordance with company policy.
• Responsible for ensuring that all necessary and appropriate notices are given to the insurance and claims department and that internal procedures are followed in case of any planned ice call.
• In case of claimed damages to either ship or cargo, the job holder is to ensure that the appropriate actions are taken to protect the company´s interests, seeking guidance as needed.

Candidate Requirement:

• Maritime degree at Bachelor level (shipping operations etc) or equivalent maritime qualification.
• Substantial operational experience, preferably dry cargo.
• Minimum 3 years of shipping experience – preferably in an equivalent role Budget preparation/control and follow-up experience, a full understanding of voyage accounts All aspects of voyage planning and execution, including documentation, voyage Accounts
• Need high-level awareness of customers’ needs and expectations Integrity, honesty, self-discipline, attention to detail

Please note that only shortlisted candidates will be notified.

RESPONSIBILITIES include the following. Other duties may be assigned :

• Maintain and ensure the IT systems, such as network administration, servers, desktop systems, office systems & etc. are well maintained and operate reliably. Duties include: regular monitoring, preventive maintenance, security patches, backup, recovery, review and upgrade.
• Responsible for all day-to-day IT related matters and to provide technical support for both hardware and software issues the users encounter as well as provide relevant IT training to the users.
• Manage end user accounts, permissions, access rights, and storage allocations in accordance with best practices for computers, email, applications and change request for all locations.
• Implement information security policies and governance to ensure compliance controls with commercial and legal requirements are met.
• Ensure security of data, network access, backup systems and maintain updated documentation of all IT systems.
• Assist with vendor evaluation, recommendation and negotiations. Manage third party vendors to ensure services and support are delivered in accordance with Service Agreement.
• Liasie with external providers for all business operating systems for any troubleshooting and their maintenance.
• Monitor current and future trends, technology and information that will enhance company’s growth.
• Manage and maintain accurate records of all local IT assets/inventory and asset configuration documentation.
• Develop required reports in response to business user and management needs.
• Administer and maintain the group’s Office 365 in all locations.
• Assist in any IT related ad-hoc projects when needed in all locations.
• Perform any other duties and responsibilities that may be assigned.

EDUCATION and/or EXPERIENCE

• Degree in Information Technology or equivalent with a minimum of 2 years experience in IT managerial role.

SKILLS, ABILITIES & ATTRIBUTES

• Good creative and analytical thinking and problem-solving skills
• Good leadership skills
• Strong human relations skills
• Strong planning, organising and coordination skills
• Good communications (verbal and written) and presentation skills
• Strong working knowledge in:

1. Hotel and F&B technology – PMS, POS, payment solutions
2. Management of service desk, or be ITIL certified
3. Fortigate Firewall, VLAN, L2 switching, Wireless, or be Cisco certified
4. Windows Server and server virtualisation, or be Microsoft certified
5. Webside development, hosting management, WordPress, Magendo

The Digital Marketing & Events Specialist will be responsible for developing, initiating, creating and overseeing a long-term digital marketing campaign as well as short-term advertising and marketing solutions to drive guest engagement & loyalty and drive revenue for the F&B business.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Marketing

• Develop and manage overall strategic marketing plans and strategies to drive revenue performance and greater guest experiences for the restaurant.
• Drive tactical promotional activities, campaigns, initiatives, etc. to achieve greater revenue and/or guest experience and engagement.
• Develop a schedule of mailings of updates, press releases, advisories, promotions as well as newsworthy events taking place in and around the restaurant to the appropriate media contacts.
• Build and maintain a strong updated database and relationship of local media contacts.
• Conduct appropriate site visits and follow through with post-visit communication to the stakeholders.
• Strategise and implement digital media plans to build online communities and advocates on various social media platforms. effectively.
• Create content and develop new concepts to build social media presence across key social networks including Facebook, Instagram and Linkedin, etc.
• Work with appointed design houses to conceptualise the design and production of related collaterals, printed materials, etc.
• Generate regular reports on key performance metrics and analyse results of all marketing efforts.

Events

• Ensure established events financial goals are met for F&B business by driving and soliciting various events opportunities.
• Continuously seek ways to maximise F&B revenues and profits through sales calls, networking events and partnerships, etc.
• Communicate on a weekly/monthly basis with the F&B Manager to review the event revenues/activities and develop plans to achieve the set targets.
• Propose new revenue avenues and trends for events and develop effective positioning/marketing plans.
• Be the key contact person for any event enquiries and follow up on leads efficiently and promptly.
• Maintain an active trace/follow-up system on all event sales calls.
• Conduct site inspection.
• Prepare events contracts and to secure deposits and payments etc.
• Be familiar and comply with local legislation for any event execution.
• Ensure that all the events are managed efficiently according to the established agreement and operating guidelines.
• Work closely, cooperate and communicate with the F&B service and kitchen team to ensure high level of guest experience.
• Establish good rapport with events organiser, maintaining good relationship and handle all related feedback, requests and enquiries.
• Ensure the event organisers/guests attending the event are receiving the best possible service and conduct post-event follow up with them.
• Perform all events-related administrative duties such as preparation of proposals/ contracts / internal event orders, prepare reports, follow up on billing matters, maintaining customer databases, conduct market research etc.
• Plan, drive and coordinate annual Mithai sales project with all stakeholders effectively.
• Perform any other duties and responsibilities that may be assigned.

EDUCATION and/or EXPERIENCE

Degree in Marketing, Mass Communication or equivalent with a minimum of 3 years in a managerial position with strong digital marketing and/or events management knowledge and expertise.

SKILLS, ABILITIES & ATTRIBUTES

· Strong business acumen and strategic thinking

· Strong human relations skills

· Strong leadership and influencing skills

· Strong communications (verbal and written and analytical skills)

· Strong planning, organisation and presentation skills

· Strong networking and sales skills

· Ability to work independently and take initiative with strong time management skills

· Creative and resourceful

· Eye for detail and highly meticulous

· Savvy in all digital business platforms and channels

Our client, an international insurance company in Singapore is looking for candidates to join their expanding business as a Telemarketing Specialist.

Job Profile Summary:

This individual will conduct telemarketing calls to promote and assist in the application of product with clear and concise product knowledge and references, to existing bank customers.

Key Responsibilities:

· Collect customer information as needed to serve client and close sales

· Achieve channel bancassurance targets in partnership segments through telemarketing and referrals

· Handle assigned Client list/ base and focus on establishing higher contacts to maximize penetration

· Correspond with customers through phone, e-mails, fax and/ or other electronic communications

The ideal candidate will possess the following:

· Diploma/Degree in Business or related fields of study

· A minimum 2 years of related work experience

· Relevant experience in telemarketing with track record in sales is a plus

· Able to multi-task, meet tight deadlines and work in a fast-paced environment to make things happen

Interested candidates are invited to submit your resume to [email protected]

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D

License Number: 10C5117

EA Personal Registration Number: R22107677

Objectives of the Position

To provide full spectrum of professional staff support to the Senior Vice President and Leadership Team, including and not limited to planning, preparation and follow up to meetings, coordination with internal and external stakeholders, coordination of relevant projects of regional scope.

Main Tasks:

• Support Senior Vice President and Leadership Team to plan meetings, including to prepare meeting agenda, meeting documents and minutes, and to follow up with meeting participants to complete action items
• Foster an agile, community-style, inspiring surrounding that enables the team to grow and expand together.
• Prepare and coordinate presentation and executive papers for Senior Vice President’s use in Executive Meetings, customer events, industry conferences etc.
• Support preparation of in-person meetings, workshops, conferences etc., including assistance in preparing meeting materials, activities, event management and coordination with overseas visitors on administrative/ logistics matters.
• Support onboarding of new hires in the region.
• Coordinate with relevant internal and external parties and stakeholders to get the Senior Vice President well prepared for events.
• Support Senior Vice President on other activities as when required.

Requirement

• Minimum Bachelor’s degree in marketing, Business Management, Chemistry, or related fields
• Prefer minimum 5 years of relevant work experience.
• Prefer candidate with exposure to multi-cultural MNC setup and matrix organizations.
• Good knowledge in business operations, marketing, product management or strategy development
• Understanding of agricultural industry, its business specifics and AP organization is beneficial.
• Knowledge prioritization, coordination, and interpersonal skills
• Good verbal and written communication skills, who is able to interact in a multicultural and dynamic environment.
• Excellent working knowledge in MS Office, including Word, Excel, PowerPoint

WHO WE ARE:
PALO IT is a global innovation and software development company dedicated to helping organizations craft tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and technologists across 16 offices and five continents (France, Hong Kong, Singapore, Thailand, Australia, Mexico, Colombia, Spain and the United States).

We're committed to helping businesses transform to better our world. We're proud to be a World Economic Forum (WEF) New Champion, and a B Corp-certified company in Singapore, Hong Kong and Mexico, currently working towards certification across all other locations.

YOUR ROLE:
The role of the Partnership Associate is pivotal to sustaining PALO IT’s positive impact, reach and reputation in Singapore. This is a highly visible, high-impact position within the organisation. The role touches on all teams across the organisation with the opportunity to lead and design PALO’s partnership strategy. You will create unique collaborative opportunities resulting in positive impact and business value, while also being the key liaison between our partners and internal stakeholders across the organisation.

YOUR RESPONSIBILITIES:

• Develop and execute the partnership strategy in collaboration with the ecosystem lead.
• Naturing and building strong relationships with partner stakeholders.
• Identifying synergies between PALO IT’s strategic initiatives and service offerings with the partners.
• Developing business opportunities for PALO through strategic partner initiatives.
• Facilitating communication between PALO and partners, ensuring that both sides are clear about their needs, goals and expectations.
• Coordinating with marketing, sales, other teams to ensure smooth and effective collaboration with the partners
• Monitoring and evaluating the performance of PALO partnerships.
• Identifying and implementing ways to deepen the partnership with partners, such as increasing cross-selling, referrals, joint marketing, etc..
• Lead the co-marketing activities with the partners and internal marketing team
• Actively participate in industry related activities as a brand advocate

YOUR PROFILE:

• Understand the challenges, emerging trends and opportunities within the innovation and transformation space
• Experience in B2B business development and account management
• Understanding of financials, business development and sales
• Creative negotiator able to identify and communicate compelling win/win business/partnership opportunities
• Analytical with the ability to consume, process and transform information into actionable insights
• Strong interpersonal, consensus-building skills, with ability to communicate and achieve results across multiple stakeholder interests
• Thrives in a fast-paced environment and comfortable working with ambiguity

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all 16 of our offices across the globe
• Continuously measure & improve employee happiness

Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

WHAT WE OFFER:

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits in Singapore, check out our careers page (https://www.palo-it.com/en-sg/careers)

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.palo-it.com/en/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Role:

•Responsible for planning, leading, organizing, and motivating IT project teams to achieve project implementation on schedule and within budget

•Prepare and track project budget

•Prepare and track detail project plan/activities

•Prepare and organize Project Steering Committee (PSC) meetings and Project Portfolio meetings

•Engage senior stakeholders to discuss and address project issues and risks

•Collaborate with Business Project Manager (BPM), business users, various technical teams and vendor throughout

•Drive and manage project end to end delivery including requirement, design, testing, deployment

•Plan test strategy and coordinate defects review, bug fixes, re-testing and closure within project timeline

•Perform regular quality assessment, submit quality checklist, testing and defect executive summary

Required Experience

•More than 10 years of experience in the direct management of IT application projects and possess sound banking product knowledge

•Able to work with external vendors and across diversified teams

•Process-driven and strong advocate of reporting

•Good verbal and written communication skills

RESPONSIBILITIES

• Manage central console management of all clients IT equipments

• Manage the helpdesk support for incoming and outgoing calls to support customers and ensure closure of all incidents

• Installation, configuration, operation, troubleshooting of customer IT equipments and/or software

• On-site service if issues require on-site support for resolution

• IT projects support and implementation

• Experience in Cyber Security, advanced networking and project management skills

Accountabilities and tasks:

• Enforce and adhere to the corporate IT Standards, policies and procedures governance for corporate infrastructure architecture, security and system administration.

• Perform periodic server health-check and security review.

• Perform network/server/firmware upgrading and patching technical whitepaper or implementation guide for superior.

• Perform network and system monitoring, health check, security review, system backup and restore.

• Liaise with 3rd party software/hardware vendors for support and escalation,

• Perform network installation, management, monitoring, design, and maintenance for Corporate, LAN, WAN, WIFI and equipment.

• Apply developed subject matter knowledge to solve common operational issues within established guidelines and by recommending appropriate alternatives.

• Conduct subject matter knowledge and/or other IT related training to users.

• Recommend and suggest improvements to allow more effective usage of IT Services and support.

• Manage and work with Service Desk System – incidents and requests plus end-user support.

• Perform installation, configuration, removal, upgrading Install and office automation software, PC and Laptop setup and asset disposal.

• Manage IT procurement, vendor management and asset management.

• Other ad-hoc duties as assigned.

TECHNICAL SKILLS

• Basic networking knowledge and email troubleshooting.

• Knowledge in using Microsoft Office (Outlook, Word, Excel, PowerPoint)

• Experience in installation, administration, troubleshoot and configuration of various Windows workstation and Windows Servers / Ubuntu Operating systems

• Hands on experience in basic printer, scanner, routers, switches, wireless, NAS etc troubleshooting and setup.

• Hands on experience with setup, maintenance of Microsoft 365, Google Workspace Cloud solutions.

• Hands on experience with remote access tools.

• Perform on site service if issues can’t be resolved remotely

• Able to work independently with professionalism

MINDSET

• Customer focus – Focus on solving customer IT issues with professionalism.

• Teamwork – Work closely with Sales and Technical team to fulfil customer’s requirement and issues

• Challenger Spirit – Always explore new ways to resolve issue and enhance productivity

• Constant upgrading – Always upgrade new technology skill sets and soft skills to service customer of highest standard

• Fast learner with good time management and organizational skills to deliver critical timeline

Preferred qualities / experiences:

• Minimum 2 years to 5 years of relevant working experience performing the functions of an IT Engineer. Experienced Candidates with more than 5 years’ experience can apply for Senior position.

• Candidates with experience in LAN/WAN, Desktop, Servers administration and support are highly preferred.

• Cisco Certified Network Associate (CCNA) and/or Microsoft Certified Systems Engineer (MCSE) preferred.

• Good technical knowledge and hands-on experience.

• Have a good understanding of IT audit requirements and compliance.

Requirements

The role requires handling of measurement and detection equipment for military and homeland security. The successful candidate will possess strong IT software installation and configuration skills. He is able to manage post-sales delivery of equipment, perform regular maintenance and carry out diagnostic analysis for trouble shooting and repair work. A keen learning attitude and strong problem-solving ability will position him well for the role. He is expected to prepare basic reports. Good communication and interpersonal skills will assist him in reinforcing existing strong customer relations.

Qualification

Higher Nitec / Diploma in Electrical & Electronics Engineering with min 2 years relevant experience

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Descriptions:·

Participate in IT outsourcing risk management, lead IT outsourcing risk assessment, participate in due diligence and annual inspections of IT outsourcing vendors, participate in verification of the implementation of IT risk management and control measures of outsourcing vendors, and other IT outsourcing management work.·

Regularly organize and carry out inspections of the first line of defense, make inspection plans, scope and approaches for the first line of defense, and follow up with relevant departments or teams to complete the rectification of inspection problems.·

Take the lead in response of gap analysis and other regulatory requirements, verify the implementation of regulatory compliance requirements, and ensure compliance of the branch's IT risk work.· Participate in the assessment and mitigation of IT risks and vulnerabilities, and monitor the completion of the mitigating of risk vulnerabilities timely.

Participate in the assessment of local regulatory and head office IT risk alerts, and follow up with relevant teams to complete risk mitigation work according to requirements.· Improve the IT risk identification and assessment working mechanisms and methods, and organize relevant teams to carry out IT risk identification and assessment work.·

Participate in the construction and organization promotion of IT risk quantification indicator system and other management tools , improve the use of IT risk monitoring platforms, cooperate with the second and third line of defense departments to carry out risk and internal control management work ; organize risk assessment matrix, RACA , KRI , LDC and other assessment work.·

Organize and complete the data collection, review and submission of the IT risk quantitative indicator system of the head office.· Develop branch-level IT risk safety training plans and organize their implementation.· Participate in completing other tasks assigned by superiors and the head office.

Job Requirements:

Able to communication effectively both written and spoken in English & Chinese with internal/external stakeholders and HQ.
Open to candidates with interests in IT risk, IT governance, IT audit, IT regulatory compliance who are keen to explore a career in IT risk management.
Knowledge of regulatory requirements and industry practices (e.g. MAS TRM Guidelines, MAS Cyber Hygiene, ISO27001 etc.)
Attention to details, with the ability to thoroughly and accurately review IT policies, process, reporting and audit responses.
Bachelor's degree or above in IT relevant majors.
Relevant professional qualifications and certificates will be a plus.

Company information

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Main Responsibilities

- Reports to the Financial Controller.

- To ensure the smooth and efficient operation of the IT department and to deliver a prompt and efficient service to all departments in the Hotel.

- Acts as Data Protection Officer for the Hotel.

- To ensure that the hotel’s computer system both hardware and software is fully accounted for, properly maintained and reliable.

- To ensure procedures are in place that in the event of any problems encountered in software and hardware, that they are addressed immediately.

- To ensure the physical and logical security of IT system.

- To define and keep updated written incident management policies and procedures where the action to be taken and persons to be contacted in case of an incident are clearly mentioned.

- To perform routine system setups as may be required by software and/or programs such as regular update of anti-virus programs.

- To strictly perform daily/monthly back up procedures, ensuring the successful completion of the process and the safeguard of the backup information.

- To assist any department in formulating their IT material requirements and provide adequate solutions to their needs.

- To provide regular training on IT security and ensure that all PMS access passwords are regularly updated, automatic standby mode on servers and PMS activated and IT procedures strictly followed by all employees of the Hotel.

- To perform regular computer audits searching for unauthorized programs, improper setup or loopholes in the security setup.

Job Requirements

- Degree in Computer Science, Computer Technology or the equivalent with 5 years of experience in a similar capacity.

- Excellent spoken and written in English

- Independent and willing to learn

- Possess good working attitude and good communication skills.

- Good problem-solving skills.

- Attention to details will be an added advantage.

**We regret to inform that only shortlisted candidates would be notified. **