Job Responsibilities:

• Review Sales processes and issue new directives if required for the efficient running of these processes
• Review customer’s requests and prepare quotation in response to customer enquiry
• Review contract given by the customer to ensure consistent with requirements quoted
• Identify new market segments and other new growth areas for the company
• Attend Management Review meetings
• Generating and Submitting purchase orders (PO) in accordance with the company policies and procedures
• RFI (request for information), RFQ (request for quotation), RFT (request for tender), RFP (request for proposal)
• Order confirmation and delivery
• Reconciliation: Shipment, Manifest, Back Orders, Short Orders, Damaged/ Defective items.

Requirements:

• Minimum GCE O level
• Minimum of 1 years of work experience as Sales Coordinator or Purchasing Assistant
• Preferred with knowledge of SAP
• Must be detail-oriented and strong organizational skills
• Competence with Microsoft Office
• Good personality and able to handle customer queries

01) Installing and setting up computer systems or software

02) Keeping an eye on the performance of computer networks and servers

03) Helping staff complete required actions to solve their IT issue

04) Identifying problems with systems or networks

05) Introducing new applications and devices to Management

06) Working closely with software developers and procurement managers

07) Checking that all equipment is safe and up to date

08) Technical support and troubleshooting for various hardware and software issues

09) Network maintenance and upgrades

10) Weekly reporting on IT operations

Interested please email to [email protected]

Job Summary

The IT Systems Engineer will be responsible for managing, maintaining, and enhancing our IT platforms and applications. This role requires a dynamic, resourceful individual with strong IT programming and database management skills. He/she will also need remote and onsite technical support to end-users, addressing hardware, software, and network issues to ensure the IT systems function well.

Key Responsibilities

1) System Management and Maintenance:

a) System Maintenance (API/Web/Mobile):

- Regularly update IT platforms and applications to ensure compatibility with the latest operating system versions. - Enhance performance and optimize existing features.

b) Security Patching:

- Apply security patches timely to protect against vulnerabilities.

- Conduct regular security audits and compliance checks.

c) Bug Fixes and Troubleshooting: - Identify and resolve system bugs or operational issues.

- Dedicated support for troubleshooting issues.

d) Database Management: - Perform regular backups of application data to prevent loss.

- Perform database recovery in case of data loss or corruption.

e) Restoration of Web/Mobile Application:

- Restore web and mobile applications in the event of the service outage.

2) System Enhancement

a) Implementation of New Modules or Functionalities:

- Develop and implement new system modules or functionalities as required.

b) Code Review, Refactor, and Optimization:

- Conduct regular code reviews to identify and correct inefficiencies and security issues.

- Refactor code to improve functionality and maintainability.

- Ensure adherence to the latest coding standards for high-quality software.

Qualifications

• Minimally a Diploma in Information Technology, Software/Computer Engineering, or a related field.

• Knowledge and experience working on 3-tier system architecture, Express NodeJS, ReactJS, and Flutter.

• Familiarity with Amazon AWS services, such as EC2 and RDS.

• Strong problem-solving skills, able to troubleshoot complex technical issues.

• Strong communication skills, providing technical support to end-users with different levels of tech savviness.

• Provides information to customers by verifying understanding of request; answering questions; offering assistance.
• Initiates service by recording requests; forwarding to dispatching.
• Collects revenue by receiving and recording payments.
• Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments.
• Improves quality results by evaluating processes; recommending changes.
• Updates job knowledge by participating in educational opportunities.
• Accomplishes customer service and organization mission by completing related results as needed.
• Directly responsible for billing and relevant adminsitration for customers, including Invoicing, Credit and Debit Memos.
• Work closely with the Sales team to assist in Customer management.
• Other ad-hoc administrative duties.

Responsibilities

• Billing and utilisation of internal SAPB1 System for such functions
• Maintenance of customer information
• Coordination with Salesteam regarding Customer AR and requests
• Other adhoc admin billing tasks
• Customer records management and to initiate all actions for rebates/sponsorship.

JOB SUMMARY:

The key objective of the role is to ensure the successful implementation of the ERP system by providing expert level support and guidance to users.

ESSENTIAL DUTIES & RESPONSIBILITIES:

· · Serve as the subject matter expert on ERP HR systems and processes.

· Identify process improvements and system enhancements to support business needs.

· Ensure system design, configurations are as per the industry best practices

· Lead requirements gathering, process solutioning and serve as the IT partner to manage global HR requirements

· Manage third party vendors and related discussions

· Configure, test and implement ERP HR system changes.

· Manage HR specific interfaces and liaise with functional teams to facilitate the global rollout

· Manage data migration for new ERP HR implementations or upgrades.

· Develop training materials and provide user training on ERP HR system changes.

· Write detailed documentation of ERP HR processes and configurations both within and outside ERP HR system

· Monitor system performance and identify areas for continuous improvement.

· Provide maintenance support with inhouse support (Tier 1 and Tier 2) for ERP HR users experiencing technical issues.

· To carry out regular maintenance and updates of the ERP HR system include coordination with technical team for patches, updates

SKILLS/EXPERIENCE/EDUCATION REQUIRED:

· Bachelor’s degree in computer science or information technology.

· Project Management certification such as PMP, PRINCE2, CAPM etc. is preferred

· Minimum 5 years of Global ERP HR systems hands on experience including strong knowledge of SuccessFactors modules and SAP S4 HANA interfaces

· Highly proficient user of MS-Excel, Google Sheet, Google Docs and MS-Word.

· Experience with SQL programming and/or MS SQL database and experience with API and programming desirable

· Excellent proficiency in written and spoken English

Strong Interpersonal skills: Hold a high standard of ownership & growth mindset, open-minded, good at logical thinking & problem solving, multitasking, time management skills, good at communication & networking.

Stakeholder responsiveness : Actively co-work with different stakeholders; willing to contribute in cross-function projects; hold positive, harmonious, professional & respective relations with Stakeholders at all time; taking a forward-looking view and high emotional intelligence to support and influence stakeholders in key decision areas.

Job Responsibilities

• Provide reasonable respond time support to users in troubleshooting resolving system issues (incl. desktop,laptop,tablets and printers)
• Install, configure, and maintain desktop operating systems, printers, software and networks.
• Prodvide support in basic Microsoft 365 administrations for on-boarding/off-boarding
• Assist in ensuring Microsoft 365 Power Platform Automation,Data Visualisations and Applications are working and running correctly.
• Conduct rountine inspection of backups, security and network.
• Ensure IT Documentation and inventory assets are maintained

Requirements

• 2-3 years of professional experience in an IT related position
• Pro-active , dynamic with good analytic and problem-solving skills
• Some experience with databases (SQL) is an advantage
• Knowledge of operating systems, networking, VPN
• Being Familiar with Microsoft 365 power platform is an advantage
• Excellent interpersonal skills
• Able to work as a team well , and independently when required
• Critical thinking , analytical and creative problem-solving skills is highly desired.

Ventas Bio is seeking a skilled and versatile IT Specialist to oversee the company’s technology infrastructure, primarily focusing on implementing and managing ERP systems, AppSheet applications, and machine learning (ML) initiatives. This contract position is ideal for a tech-savvy individual who can handle a wide range of IT responsibilities, including network management, system integration, and support for digital transformation projects.

Key Responsibilities:

• ERP System Implementation and Management: Lead the configuration, customization, and deployment of the company’s ERP system to align with business processes and operational needs.
• Ensure the ERP system is effectively integrated across various departments, providing support and troubleshooting as required.
• Oversee data migration efforts, ensuring accuracy, consistency, and security throughout the process.
• Monitor and optimize ERP performance, implementing updates and improvements as necessary.

AppSheet Development and Deployment:

• Design, develop, and deploy custom applications using AppSheet to automate workflows and enhance operational efficiency.
• Work closely with process owner to gather requirements, define use cases, and ensure that AppSheet applications meet business objectives.
• Provide ongoing support and maintenance for AppSheet applications, making enhancements and updates based on user feedback and evolving needs.

Machine Learning (ML) Support:

• Assist in integrating ML models and algorithms into business processes to drive data-driven decision-making and innovation.
• Collaborate with subject matter expert and analysts to implement ML solutions that optimize operations, enhance product development, and improve customer insights.
• Monitor ML applications and systems, ensuring they perform as expected and align with business goals.

IT Infrastructure Management:

• Oversee the company’s IT infrastructure, including network management, server administration, and cybersecurity.
• Ensure the reliability, security, and scalability of IT systems to support business operations.
• Implement best practices for network management, data backup, disaster recovery, and IT security.

Technical Support and Troubleshooting:

• Provide technical support to employees, resolving IT-related issues promptly and efficiently.
• Troubleshoot and resolve hardware, software, and network issues to minimize downtime and disruptions.
• Develop and maintain documentation for IT systems, processes, and procedures.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Proven experience in ERP implementation and management, preferably with systems like SAP, Oracle, or Microsoft Dynamics.
• Proficiency in low-code/no-code platforms, specifically AppSheet, with experience in developing and deploying applications.
• Familiarity with machine learning concepts and tools, with a basic understanding of how to integrate ML into business processes.
• Strong knowledge of networking, cybersecurity, and IT infrastructure management.
• Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
• Strong project management skills, with the ability to lead and coordinate multiple IT projects simultaneously.
• Effective communication skills, with the ability to collaborate with cross-functional teams and present technical information to non-technical stakeholders.

Key Competencies:

• Technical Expertise: Deep understanding of ERP systems, AppSheet development, ML integration, and IT infrastructure management.
• Analytical Thinking: Ability to analyze business processes, identify technical solutions, and optimize system performance.
• Project Management: Strong organizational skills and the ability to manage IT projects from conception to completion.
• Problem-Solving: Proactive in identifying issues and providing effective solutions to minimize disruptions.
• Communication: Excellent verbal and written communication skills for effective collaboration and stakeholder engagement.

Career Development:

• Opportunity to lead and implement critical IT projects that drive digital transformation within Ventas Bio.
• Gain experience in a dynamic, fast-paced environment with exposure to cutting-edge technologies and systems.
• Potential for contract extension or permanent employment based on performance and business needs

Job Responsibilities

• Perform assigned operations/maintenance/repair work orders in M&E, infrastructure and building works in throughout the Resort.
• Perform day-to-day inspection, data logging, corrective and preventive maintenance on facilities and system including electrical, mechanical, infrastructure.
• Manage and supervise contractors on maintenance/repairs/renovations/A&A Projects.

Job Requirements

• Higher NITEC/NITEC in Electrical/Mechanical/Plumbing/Refrigeration or Building Certificate from a recognized training institute.
• Relevant experience in plant facility, hospitality, property management operation & maintenance environment would be advantageous.
• Able to perform after office hours when required or 12 hours rotating shifts.

Job Scope: IT Systems Manager

1. Strategic IT Planning:Develop and implement IT strategies aligned with business objectives, manage IT budgets, and recommend technology investments.

2. Infrastructure Management:Oversee the management and maintenance of all IT systems, ensuring reliability, scalability, and availability.

3. Network and Security Oversight:Design, implement, and secure network infrastructure, monitor security measures, and lead incident response efforts.

4. Team Leadership: Manage and mentor the IT team, set performance goals, and foster a culture of innovation and continuous improvement.

5. Project Management: Lead IT projects, including system upgrades and technology integrations, ensuring timely and within-budget completion.

6. Vendor and Stakeholder Management: Manage vendor relationships, negotiate contracts, and collaborate with departments to meet IT needs.

7. Compliance and Reporting: Ensure IT operations comply with regulations and best practices, and maintain accurate records and reporting.

8. Software and Application Management: Oversee deployment, maintenance, and support of critical software applications, ensuring effective integration.

9. User Support and Training: Develop IT support processes, implement training programs, and improve services based on user feedback.

10. Innovation and Improvement: Continuously assess and enhance IT processes, tools, and systems, promoting the adoption of new technologies.

Minimum Requirements:

1. Educational Background:

- Bachelor’s degree in Information Technology, Computer Science, or a related field.

2. Experience:

- Extensive experience in IT management, with a strong background in systems administration, network management, and cybersecurity.

3. Technical Skills:

- Proficiency in managing IT infrastructure, network design, security protocols, and disaster recovery planning.

4. Leadership and Project Management:

- Proven experience in leading IT teams and managing projects, with strong problem-solving and decision-making skills.

5. Communication and Certifications:

- Excellent communication skills and relevant certifications (e.g., ITIL, PMP, CISSP, Microsoft, Cisco) are preferred.

Note: Only Shortlisted Candidates will be contacted for Interview.

If the chemistry is right, we can make a difference at LANXESS: speed up sports, make beverages last longer, add more color to leisure time and much more.
As a leading specialty chemicals group, we develop and produce chemical intermediates, additives, specialty chemicals and high-tech plastics. With more than 13,000 employees. Be part of it!

Job Purpose

This is an Individual role. S/He supports on plant maintenance, follow up of CC & A3r, technical document update, MOC, and plant upgrading projects.

Job Highlights

· Plant Maintenance activities, e.g. Inspection, plan, documentation, etc.

· Follow up on actions of compliant check, HAZOP/process safety review, and audits.

· Maintain and update of technical document incl. P&ID, SOP, inspection list, MOC, etc.

· Plant upgrading projects.

· Collaborate with other departments / parties on Engineering/technical topics of the site

· Other tasks assigned by the supervisor

Requirements

· Diploma or Degree in Chemical/Mechanical/Electrical/Safety Engineering or equivalent.

· >3 years industrial working experience in Chemical/Process plant is preferred. While fresh graduates are also welcome.

· Knowledge in Process Safety management

· Knowledge in Plant maintenance & project management

· Quick learning and able to work independent

· Good communication in English (both Oral & Written) & MS Windows / Office knowledge

What We Offer

· Compensation: We offer competitive compensation packages, inclusive of a global bonus program and an individual performance bonus program.

· Comprehensive Benefits: We provide a variety of benefits to support your financial security, health and wellbeing including retirement plans, health programs, life insurance and medical care.

· Work-Life & Flexibility: We support you in maintaining a balance between working hours and personal life. With our global “Xwork” program, we offer flexible working arrangements in all countries in which we operate.

· Training & Development: We are committed to your professional and personal development and encourage you in the ongoing pursuit of education, training and knowledge through both formal and informal learning .

Diversity: For us, talent matters, we welcome everyone who commits to our values. We strongly believe that including diverse perspectives makes us more innovative and enhances our competitiveness. Therefore, we embrace the uniqueness of every single individual and are truly committed to supporting our people in developing their individual potential.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE invites suitable candidates to join the Division of Academic Computing & Information Services (ACIS) as a Senior IT Security Analyst (3-year contract).

Key Responsibilities:

Incident Response Leadership

• Oversee the entire incident response lifecycle from detection to resolution.
• Lead investigations of IT security incidents and ensure thorough root cause analysis and remediation.
• Develop and maintain incident response playbooks and procedures.
• Coordinate with internal, external stakeholders, and vendors during incidents.
• Conduct post-incident reviews and report findings to management.

Monitoring and Detection

• Develop and implement advanced threat detection and monitoring strategies.
• Utilize SIEM, EDR, and other security tools for timely incident detection.
• Perform threat hunting and proactive security assessments.
• Collaborate with IT teams to deploy and optimize security solutions.

AI and Automation

• Integrate AI and automation technologies to enhance security operations.
• Develop automated workflows and scripts for incident response and routine tasks using SOAR.
• Leverage machine learning and AI-driven tools for threat detection and analysis.
• Stay updated with advancements in AI and evaluate their applicability to security operations.
• Apply system design thinking to security solutions.

Threat Statistics and Reporting

• Analyze and compile statistics on threats relevant to the Institute.
• Prepare and present detailed reports on threat statistics to stakeholders.
• Use data visualization tools to communicate threat trends and insights.

Innovation and Continuous Improvement

• Evaluate and integrate new technologies to enhance security operations.
• Foster a culture of continuous improvement within the team.
• Encourage continuous learning and professional development.

Forensics Capability Development

• Enhance the team's digital forensics capabilities.
• Develop forensic investigation procedures and protocols.
• Train team members in forensic tools and methodologies.
• Oversee the collection, preservation, and analysis of digital evidence.
• Collaborate with legal and compliance teams to ensure regulatory alignment.
• Conduct regular drills and simulations for forensic readiness.

Requirements:

• Degree in Information Systems, Computer Science, Cybersecurity, or a related field.
• Professional Certification(s) in incident handling and security analysis preferred.
• GCIH or its equivalent is preferred
• Minimum of 8 years of progressive experience in IT security, with a focus on Incident response
• Minimum of 4 years of experience in a security operations center, with proven leadership capabilities.
• Intermediate knowledge of security operations, incident analysis, incident handling, and vulnerability management or testing, system patching, log analysis, intrusion detection, or firewall administration
• Proven experience in managing incident response and performing threat hunting
• Proven experience in integrating AI and automation in IT Security using Security Orchestration Automated Response (SOAR) technologies.
• Proficiency in Security Information and Event Management (SIEM), Endpoint Detection and Response (EDR), traffic and packet analysis, digital forensics, and cloud security.
• Experience in Blue/Purple teaming, firewall, Intrusion Prevention Systems (IPS), Web Application Firewalls (WAF) administration, virtualization, and cloud technologies.
• Experience in monitoring and administering host-based intrusion detection systems.
• Knowledge and experience in Linux/Windows/Database technologies preferred.
• Strong knowledge of industry standards and information security policy frameworks.
• Hands-on experience with scripting and automation tools to enhance security operations.
• Ability to conduct gap analysis of current processes and identify opportunities for improvement.
• Evaluate internal and external environments for threats related to Information Security and act as a subject matter expert to ensure these are properly addressed and controlled.
• Continuously improve event correlation and alerting processes and use cases to detect potential incidents.
• Automate manual processes to enhance security incident response.
• Experience with network security assessment tools.
• Excellent leadership and team management skills, with the ability to inspire and motivate a team.
• Strong communication skills, with the ability to effectively interact with stakeholders at all levels, including University administration.
• Demonstrated ability to drive strategic initiatives and lead a team through change.
• Exceptional problem-solving skills and the ability to think critically under pressure.
• Ability to interview stakeholders to define and document business requirements.
• Provide advice and guidance on response action plans for information risk events and incidents based on incident type and severity.

Other Information

NIE staff can take chartered buses at their own expense from or near their home to the NIE campus. This is subject to the availability of bus routes and seats.

Req ID: R00018131

Purpose: The role will be responsible for performing equipment assembly according to assembly drawings that are able to meet customers' requirements and specifications.

Key Area of Responsibilities:

· Perform basic & advanced machine electrical wiring works.

· Assemble electrical or electronic systems or support structures and install components, units, subassemblies, wiring, or assembly.

· Perform assembly per assembly drawing, Bill of Material, Electrical and Pneumatic control diagram.

· Perform alignment, test, process inspection, integration, and product release procedures.

· Inspect wiring installations, assemblies, and circuits.

· Perform reporting in shop floor control system

· To ensure quality, efficiency, and delivery performance.

· Perform periodical calibration and maintenance for assembly tools.

· Handling quality and shipment documents.

· Participate in programs for improvement.

· Practice work safety and good 5S housekeeping.

Qualification & Experiences:

· Nitec/Higher Nitec/Diploma in Mechanical Engineering/Electrical Engineering/Mechatronic Engineering or equivalent course

· Fresh graduates are welcome

· Preferably with Workplace safety & health in Metal work certification

· Knowledge on assembly drawing.

(Note: must be able to commit to 12-hour shift work)

Purpose: To support in the preparation and processing of monthly routine payroll functions such as computing employees’ salary, benefits, claims and processing government related claims in a timely and accurate manner.

Key Area of Responsibilities:

· Process monthly payroll to ensure that all employees received their monthly salary on time and in the correct amount

· Administer employee-related insurance and flexible benefits scheme in accordance to insurance and HR policies

· Manage statutory claims such as NS Make-Up Pay claims, Government-Paid Leave claims, etc. in accordance with government policies

· Handle employees’ enquires relating to payroll and employee benefits

· Maintenance of employee data and proper filing of essential documents to ensure that latest employee data is available when required

· Upon request by employees, prepare employment certifications letters and supporting documents for reference checks by external parties.

· Support and participate in company continuous improvement program

Qualification & Experiences:

· Diploma / Degree in relevant discipline (E.g. Business Administration, Human Resource)

· At least 3 years of relevant experience in payroll administration and management

· Prior experience in payroll-related role, preferably using Times software, will be an added advantage

· Organised and meticulous in handling confidential information

· Able to work independently and as part of a team

· Proficient in Microsoft Office applications

· Familiarity with Singapore Employment Act and statutory guidelines (e.g. CPF, IRAS, MOM) preferred

Associate Specialist, QA

(12 month contract)

About the Company:

Our client is a US healthcare and a leading global biopharmaceutical company. They have a revenue of US $40.1 billion, with more than 69,000 employees across 140 countries with a heritage of more than 125 years. Our client is committed to provide patients and customers with a reliable supply of high-quality, safe, and effective medicines and vaccines. Their global supply strategy relies on manufacturing capabilities and expertise to achieve this mission

Primary Responsibilities:

In this role, you will be responsible for all or subset of the key responsibilities below:

• Reviews and closes batch record
• Collaborates with Operations team to improve the batch record errors which includes trending analysis
• Performs batch disposition in SAP system and issues related batch disposition documentation
• Communicates to Qualified Person/Qualified Release Personnel on any information that may result in revoking of released status of any shipped material
• Discussion with Qualified Person/Qualified Release Personnel periodically related to batch disposition

Requirements:

• Diploma or Bachelor’s degree in Science/ Life Science, Pharmaceutical Science or Engineering or any other relevant field
• Minimum 1 year of applied professional work experience in quality assurance / batch record reviews in pharmaceutical manufacturing environment.
• Good knowledge and understanding of GMP and application of pharmaceutical regulatory requirements.

Reg No: R22104540

EA License no: 94C3609

• Job location: Jalan Buroh (West area)
• Will be required to travel to other office locations located in the Central region.
• Hybrid working arrangement.
• Company Transport at multiple MRT stations.
• DKSH is a certified Great Place to Work!Ÿ

Job Responsibilities:

• Install and configure desktops, laptops, tablets (Android/iPad), printers, desk phones etc and relevant client and local applications.
• Install hardware and other peripheral components such as monitors, keyboards, printers, memory, and disk drives for users.
• Load and update specified software packages such as operating systems, word processing, spreadsheet, office productivity or other programs into designated computers.
• Provide software support to end users for issues related to windows operating system, browser, or other settings for running office productivity tools and global and local applications.
• Resolve incidents, problems, and fulfilment of requests to ensure service level agreements, targets and standards are maintained and adhered to meet customer satisfaction.
• Support for SAP (SAP GUI and Printers), Fileserver, DHCP, DNS, Active Directory, FTP/SFTP for file transfers/EDI, with escalation to internal teams or relevant vendors where required.
• Provision of user in AD, including adding and maintaining users in appropriate systems.
• Responsible for the IT-onboarding for new joiners, with the prompt provision of computer and M365 email account.
• Responsible to ensure end user computing device security is up to date and managed.
• Recommend or perform minor remedial action to correct problems.
• Prepare and perform desktop refresh deployments and implementation in accordance with IT standards/strategies/road maps.
• Responsible for maintaining an up-to-date inventory list of all IT equipment at various locations.
• Adhere to digital workplace best practices, procedures, guidelines and compliance with audits and industry standards (CSV, ICS, etc.)
• Review and recommend improvement to existing processes, facilities and IT infrastructure.
• Work collaboratively with group IT and business departments

Job Requirements:

• Strong end user computing skills (desktop hardware & operating systems, office productivity software, desktop security system management & policies)
• Knowledge in performing basic network troubleshooting.
• Knowledge of Microsoft 365, Intune MDM.
• Knowlege of ASRS will be advantageous.
• Excellent analytical and problem-solving skills.
• Good communications skills.
• Good understanding of IT service management processes.
• Experienced in supporting VIP users.
• Experienced in implementing technological improvements for increase productivity.

Other Requirements:

• Bachelor's degree in Computing/Information Technology or equivalent.
• Minimum 3 years of hands-on experience in managing Windows 10/11 environment and supporting basic network infrastructure and servers.
• Demonstrate knowledge of end user computing management platforms, tools, frameworks, standards, policies, and trends.
• Demonstrate experience in deploying and supporting end user computing environments, preferably in multinational companies and across regions.
• Demonstrate proficiencies in office productivity tools (M365 suite), Microsoft Desktop and Active Directory technologies, Ivanti, Anti-virus, ZScaler and MFA.
• ITIL and Microsoft certification will be advantageous.
• Demonstrate ability to use remote administration tools.
• IOS and Android Mobile Device Management

Project Initiation and Planning:

• Collaborate with stakeholders to define project goals, objectives, and requirements.
• Create and maintain comprehensive project plans, timelines, and budgets.
• Identify and allocate resources, including team members and third-party vendors.
• Establish project communication plans, risk mitigation strategies, and change management processes.

Project Execution and Control:

• Lead project teams, providing guidance and motivation.
• Monitor project progress, identify and resolve issues, and manage changes in scope.
• Ensure adherence to project management methodologies and best practices.
• Communicate project status, risks, and issues to stakeholders and senior management.

Quality Assurance:

• Define and enforce quality standards and best practices.
• Conduct quality reviews and audits to ensure project deliverables meet requirements.
• Implement continuous improvement processes to enhance project outcomes.

Risk Management:

• Proactively identify project risks and develop mitigation and contingency plans.
• Monitor and manage risks throughout the project lifecycle.
• Implement strategies to minimize project disruptions and delays.

Stakeholder Management:

• Build and maintain strong relationships with internal and external stakeholders.
• Facilitate effective communication and collaboration among project team members.
• Address stakeholder concerns and feedback in a professional and timely manner.

Documentation and Reporting:

• Maintain comprehensive project documentation, including project plans, status reports, and change logs.
• Provide regular and ad-hoc project reports to senior management and stakeholders.
• Ensure compliance with all relevant regulatory and compliance requirements.

Requirements

• Recognised bachelor's degree in information technology, computer science or related field.
• Minimum of 5 years of experience as an IT Project Manager, managing complex technology projects.
• Experience in a facilities management technology implementation is a plus.
• Strong knowledge of project management methodologies (e.g., Agile, Waterfall, Scrum)
• Excellent leadership, communication, and interpersonal skills
• Proficiency in project management software and tools
• Strong problem-solving and critical-thinking abilities
• Exceptional organizational and time management skills.
• Ability to interpret Autocad and BIM drawings is a plus
• Proficient in English (written and spoken)

Mandatory Skills

Job Overview:

We are seeking a CyberArk Support Specialist to join our team. This role focuses on supporting essential credential management of our CyberArk system and assisting users with various tasks. The ideal candidate will have hands-on experience with CyberArk, a solid understanding of change management processes, and the ability to work efficiently in a shift-based environment.

Key Responsibilities:

• User Query Management: Handle and resolve user queries related to CyberArk, providing timely and accurate support.
• Credential Assistance: Assist users in obtaining credentials for access to various systems and applications as per Part B requirements.
• Verification: Thoroughly verify the details of proposed changes before implementation to ensure accuracy and compliance.
• Shift Operations: Work in a shift-based environment, including graveyard shifts, to provide 24/7 support. Perform shift handovers and ensure continuity of operations.
• Report Generation: Generate and maintain various reports related to CyberArk activities and incidents.
• Shift Work Log: Prepare and update shift work logs, documenting key activities, issues, and resolutions.
• Mundane Tasks: Assist with routine and administrative tasks as needed to support overall operations.
• Security Policies: Adhere to and enforce security policies and procedures as governed by the organization.
• Learning and Development: Continuously update knowledge of CyberArk and related technologies. Willingness to learn new skills and adapt to evolving requirements.

Qualifications:

• Experience:
  • Minimum of 1-2 years of experience with CyberArk, including handling user queries and managing credentials.
  • Proven experience in managing change management processes and verifying change details.
• Technical Skills:
  • Familiarity with CyberArk PAM (Privileged Access Management) solutions.
  • Proficiency in generating reports and managing shift operations.
• Soft Skills:
  • Strong problem-solving abilities and attention to detail.
  • Excellent communication skills and the ability to work effectively in a team.
  • Ability to work under pressure and handle multiple tasks simultaneously.

Shift:

• Must be available to work in shifts, including graveyard shifts, and provide 24/7 support as required.

Shift work is 8am – 8pm, 8pm – 8am

Quality Support, Specialist

(12 month contract)

About the Company:

Our client is a US healthcare and a leading global biopharmaceutical company. They have a revenue of US $40.1 billion, with more than 69,000 employees across 140 countries with a heritage of more than 125 years. Our client is committed to provide patients and customers with a reliable supply of high-quality, safe, and effective medicines and vaccines. Their global supply strategy relies on manufacturing capabilities and expertise to achieve this mission

Primary Responsibilities:

The role will ensure and maintain high standards of quality and compliance within client’s organization.

In this role, you will be responsible for all or subset of the key responsibilities below:

• Perform laboratory system lifecycle management, including system qualification/retirement, commissioning/decommissioning, calibration and maintenance, system administration, and periodic reviews, in accordance with approved procedures and standard lead time.
• Raise Computerize Maintenance Management System (CMMS) request form to create/update/delete SAP master data related to laboratory system.
• Raise purchase request and perform orders confirmation and accrual for laboratory system lifecycle management, inventories, maintenance and repairs orders.
• Liaise with vendor to ensure contractor management documentation and assigned vendor tasks are completed within assigned lead time.
• Perform and review of Quality documents such as eshopfloor logs, eVal and etc.
• Assist in conducting laboratory investigations and ensure effective implementation of related actions within the agreed timeframe.
• Provide inputs for the development and revision of Standard Operating Procedures, Work Instructions and other GMP documents.
• Maintain proper laboratory/storage area housekeeping/5S and ensure inspection readiness.
• Execute section and Quality improvement initiatives and other special projects.
• Any other duties as assigned by reporting manager
• Provide skills training to other team members, ensuring they have the necessary knowledge and competencies to perform their duties effectively.
• Conduct troubleshooting of laboratory system lifecycle, identifying and resolving any issues that may impact the business/work efficiency.
• Assume role of Subject-Matter-Expert of laboratory system lifecycle, collaborates closely with other site and above-site functions. This includes actively participating in discussions, sharing expertise, and providing input to ensure alignment and consistency across the organization.
• Support Reporting Manager in planning of routine operations tasks to ensure completion within stipulated timeline.
• Support and respond to audit requirements and findings.
• Perform assessments of compendial updates and implement changes to Standard Operating Procedures, Work Instructions and other GMP documents.

Requirements:

• Diploma or Bachelor’s degree in Science/ Life Science, Pharmaceutical Science or Engineering or any other relevant field
• At least 3 years of relevant working experience in GMP environment with quality control laboratory experience within the pharmaceutical/chemical manufacturing.
• Competency in analytical chemistry tools such as HPLC, root cause analysis methods and tools.

Reg No: R22104540

EA License no: 94C3609

Mandatory Skills

Job Overview:

We are seeking a CyberArk Support Specialist to join our team. This role focuses on supporting essential credential management of our CyberArk system and assisting users with various tasks. The ideal candidate will have hands-on experience with CyberArk, a solid understanding of change management processes, and the ability to work efficiently in a shift-based environment.

Key Responsibilities:

• User Query Management: Handle and resolve user queries related to CyberArk, providing timely and accurate support.
• Credential Assistance: Assist users in obtaining credentials for access to various systems and applications as per Part B requirements.
• Verification: Thoroughly verify the details of proposed changes before implementation to ensure accuracy and compliance.
• Shift Operations: Work in a shift-based environment, including graveyard shifts, to provide 24/7 support. Perform shift handovers and ensure continuity of operations.
• Report Generation: Generate and maintain various reports related to CyberArk activities and incidents.
• Shift Work Log: Prepare and update shift work logs, documenting key activities, issues, and resolutions.
• Mundane Tasks: Assist with routine and administrative tasks as needed to support overall operations.
• Security Policies: Adhere to and enforce security policies and procedures as governed by the organization.
• Learning and Development: Continuously update knowledge of CyberArk and related technologies. Willingness to learn new skills and adapt to evolving requirements.

Qualifications:

• Experience:
  • Minimum of 1-2 years of experience with CyberArk, including handling user queries and managing credentials.
  • Proven experience in managing change management processes and verifying change details.
• Technical Skills:
  • Familiarity with CyberArk PAM (Privileged Access Management) solutions.
  • Proficiency in generating reports and managing shift operations.
• Soft Skills:
  • Strong problem-solving abilities and attention to detail.
  • Excellent communication skills and the ability to work effectively in a team.
  • Ability to work under pressure and handle multiple tasks simultaneously.

Shift:

• Must be available to work in shifts, including graveyard shifts, and provide 24/7 support as required.

Shift work is 8am – 8pm, 8pm – 8am

Quality Support, Associate Specialist

(12 month contract)

About the Company:

Our client is a US healthcare and a leading global biopharmaceutical company. They have a revenue of US $40.1 billion, with more than 69,000 employees across 140 countries with a heritage of more than 125 years. Our client is committed to provide patients and customers with a reliable supply of high-quality, safe, and effective medicines and vaccines. Their global supply strategy relies on manufacturing capabilities and expertise to achieve this mission

Primary Responsibilities:

The role will ensure and maintain high standards of quality and compliance within client’s organization.

In this role, you will be responsible for all or subset of the key responsibilities below:

• Perform laboratory system lifecycle management, including system qualification/retirement, commissioning/decommissioning, calibration and maintenance, system administration, and periodic reviews, in accordance with approved procedures and standard lead time.
• Raise Computerize Maintenance Management System (CMMS) request form to create/update/delete SAP master data related to laboratory system.
• Raise purchase request and perform orders confirmation and accrual for laboratory system lifecycle management, inventories, maintenance and repairs orders.
• Liaise with vendor to ensure contractor management documentation and assigned vendor tasks are completed within assigned lead time.
• Perform and review of Quality documents such as eshopfloor logs, eVal and etc.
• Assist in conducting laboratory investigations and ensure effective implementation of related actions within the agreed timeframe.
• Provide inputs for the development and revision of Standard Operating Procedures, Work Instructions and other GMP documents.
• Maintain proper laboratory/storage area housekeeping/5S and ensure inspection readiness.
• Execute section and Quality improvement initiatives and other special projects.
• Any other duties as assigned by reporting manager
• Provide skills training to other team members, ensuring they have the necessary knowledge and competencies to perform their duties effectively.
• Conduct troubleshooting of laboratory system lifecycle, identifying and resolving any issues that may impact the business/work efficiency.
• Assume role of Subject-Matter-Expert of laboratory system lifecycle, collaborates closely with other site and above-site functions. This includes actively participating in discussions, sharing expertise, and providing input to ensure alignment and consistency across the organization.
• Support Reporting Manager in planning of routine operations tasks to ensure completion within stipulated timeline.
• Support and respond to audit requirements and findings.
• Perform assessments of compendial updates and implement changes to Standard Operating Procedures, Work Instructions and other GMP documents.

Requirements:

• Diploma or Bachelor’s degree in Science/ Life Science, Pharmaceutical Science or Engineering or any other relevant field
• At least 1 year of relevant working experience in GMP environment with quality control laboratory experience within the pharmaceutical/chemical manufacturing.
• Competency in analytical chemistry tools such as HPLC, root cause analysis methods and tools.

Reg No: R22104540

EA License no: 94C3609

Responsibilities:

• Responsible for supporting the IT help desk services to ensure services are delivered to meet business needs and expectations, within SLA standards (response time and resolution time.
• Install and configure hardware and software applications.
• Manage user accounts, permissions, and access rights.
• Monitor and maintain IT systems to ensure their smooth functioning.
• Perform system backups and disaster recovery procedures.
• Support VOIP, conferencing and mobile service request.
• Liaise with other support teams, or product teams as required to resolve requests and issues in a timely manner.
• Act as a contact point between helpdesk operations, other teams (internal, external and vendor/supplier)
• IT assets and inventories management.
• Ensure proper documentation of all IT infrastructure setups, software licenses, and any software modifications.
• Design and conduct IT user training on systems under the IT Department's purview.

Requirements:

• Diploma in Computer Science.
• At least 5 years of MIS experience.
• Possess ITIL Certification or equivalent.
• Experience with Windows Servers, Active Directory, routers, and network switches is required.

__________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Core Technology Infrastructure:

· Believes diversity makes us stronger so we can reflect, connect, and meet the diverse needs of our clients and employees around the world.

· Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.

· Wants to be a great place for people to work and strives to create an environment where all employees can have the opportunity to achieve their goals.

· Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.

· Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.

· Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing, and giving them what they need to remain vibrant and vital.

Job Description

The Production Services Specialist will provide frontline application production support for Bank of America’s Regional Banking Applications in APAC. This role is the key focal point for the customer/client /associate experience and owns restoring complex/major production incidents under tight Service Level Agreements (SLAs) and pursues root-cause and problem resolution follow-up. Apart from that, the role will work with vendor/internal stakeholder to provide input for incident reporting to Regulator.

Responsibilities

Application Production Support for the Bank of America’s Global Banking Applications, primary responsibilities include but not limited to

· Identification and resolution of production incidents.

· Problem Management post incident resolution to determine root cause,

· Mitigating actions,

· Drive and track permanent resolution.

· Management of incident and problem tickets through the enterprise ITSM tool.

The role also includes.

· Capacity and Performance Management.

· Working with development teams for take-on and training of new services or significant upgrades.

· Providing support for Audits (internal and external).

· Stakeholder management, working closely with Business and Operations partners to understand KPI metrics to measure service stability to prioritize defect fixes and enhancements

Required Skills

· 5+ years of relevant IT experience (Production Support, ITIL, Release Support, Technical Implementations, or equivalent)

· Demonstrate flexibility, navigate ambiguity, and quickly establish credibility among technical peers.

· Excellent written and verbal communication skills (English)

· Proven knowledge in some or all of the following: Java/J2EE – Core Java, JDBC, EJB, & Java Web Services & Experience in Server-side technologies - SOAP/Restful services, XML/XSLT, XML, JDBC, AOP, MQ Micro Services & MuleSoft.

· Good knowledge of Middleware components such as Message Broker, IBM WebSphere MQ, JBoss application server, MuleSoft

· Strong operating system knowledge in Unix and Windows including strong scripting skills.

· Experience with Database technologies (examples Oracle, DB2 and PL/SQL) queries to support incident resolution.

· Knowledge of event driven, and schedule driven batch processes

· Experience of handling various production support roles (technical – L1/L2/L3) and hands-on experience in using at least 2-3 widely used monitoring / scheduling tools.

· Ability to be part of IT production support team providing front-line technical support to end users responding to issues related to Incident / Problem Management, Release/Deployment, Operational Readiness, Application Monitoring & Production Governance

· Experience troubleshooting, analysis, research, and resolution using advanced query, programming skills, conduct root cause analysis, and identify mitigations/risk.

· Experience with real-time restoration, triaging of issues impacting technical services (application/infrastructure) to bank customers and partners in a timely manner while keeping partners advised of significant progress or challenges during the restoration period.

· Ability to work closely with Technology Infrastructure Teams, Development & Testing Teams in supporting Integrated / Independent releases, software/hardware upgrades, server upgrades, etc.

· Ability to assess initial severity, gather impacts, engage necessary supporting teams, and escalate as necessary to ensure timely restoration.

· Experience with on call support for triaging problems, coordinating with various support teams across the organization and carryout activities related to incident and problem management.

· Ability to communicate with all lines of business and management the overall status and health of the application, contribute to automation, causal analysis, develop shared/common solutions, and proactively identify cross-functional or technical issues.

· Ability to suggest, implement ideas for enhancing the customer experience.

Working on some weekends and bank holidays as part of a 5-day week shift pattern.

Desired Skills

· Leads End-to-End maintenance responsibility of all production services related to technology. Work activities specific to Production Shared Services include Problem/Incident Management, Release/Deployment, Operational Readiness, Capacity/Availability Management, Application Monitoring, Service Analytics and Reporting, Production Governance, Triage, Associate Support, Change/Configuration Management.

· Actively engage and lead production support issues/incidents. Takes ownership of escalations and perform trouble shooting, analysis, research, and resolution.

· Ensure production and performance SLAs are met and escalate issues which needs attention.

· Performs analytical, technical, and administrative work in planning, installing, and supporting new and existing equipment and software under moderate supervision.

· Identifies vulnerabilities and opportunities for improvement, as well as maintain metrics to help develop analysis that will drive improvement in all areas of Production Shared Services. Creates and enhances administrative, operational, and technical policies and procedures, adopting best practice guidelines, process improvements, standards, and procedures.

· Exercises judgment within defined procedures and practices to determine appropriate action.

· Serves as an escalation point between the client/business area and internal management for the resolution of moderately complex unresolved problems, complaints, and service requests.

· Should have increased awareness and exposure to basic technical principles, concepts, and techniques.

· Resolves complex issues. Works on problems of minimal-moderate scope where analysis of situation or data requires a review of identifiable factors.

· Support of on-call rotation for off-hours and weekend support as needed.

• Salary up $6000
• Mon to Fri
• Central

Responsibilities:

• Cisco Codec Devices: Install and manage Cisco Codec devices, coordinating with the multimedia team for registration to Call Manager.
• WebEx Hub & Cisco IP Telephony: Manage WebEx Hub meeting requests and support Cisco IP Telephony requests.
• Network Device Installation: Install and configure Cisco network devices, including routers, catalyst switches, and wireless access points.
• Hardware Inspections: Perform regular inspections of network and server hardware, reporting findings to team members and superiors.
• Data Centre Management: Ensure Data Centre equipment is managed and maintained properly and effectively.
• Vendor Coordination: Manage and coordinate vendor support services, including supervising installation, upgrades, maintenance, and repairs of network and server hardware components.
• IT Assets Inventory: Maintain an IT assets hardware inventory database for both on-premise and cloud Data Centres.
• Troubleshooting: Troubleshoot and resolve assigned tickets, logging associated activities.
• Purchase Requisitions: Prepare and follow-up on purchase requisitions within the area of responsibility.
• Infrastructure Monitoring: Monitor and maintain Data Centre infrastructure, ensuring optimal performance and minimal downtime.
• UPS Systems: Install, configure, and monitor UPS systems, facilitating power requirements for newly installed servers and network devices.
• Remote Coordination: Coordinate with remote site support engineers for all server room-related activities.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Relevant certifications (e.g., Cisco CCNA, CCNP) are highly desirable.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Eng Eu Yun (Charice)

Registration Number: R1878635

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Job Descriptions:

* Perform System deployment, implementation, testing and documentation, maintenance and optimization of Software Application.

* Develop technical specifications, design, coding, data security, implementation, integration, documentation and user guide for computer, server and cloud computing

* Provide technical support in daily operational administration and field support.

* Perform in-house proof of concept, research and testing

* Perform Systems Development Life Cycle (SDLC) methodology.

* Perform Support & Engineering services

* Install, configure, troubleshoot and administration of cybersecurity / system infrastructure/ networking / Windows servers / Disk storage / Cloud Management.

* Perform backup, disk space housekeeping, and creation/deletion of user accounts.

* Provide direct support to other employee on IT Related matter

Job Requirements:

* Diploma or Degree in Computer Science, IT or Computer Engineering

* 1-2 Years of similar working experience, Fresh graduate are welcome

* Experience in system integration work.

* Experience in database such as Oracle, MS SQL Server, Informix, NoSQL time-series databases

* Programming experience in .Net, VB and C/C++.

* Experience in implementing Cloud computing, ASP.NET, Web Service and desktop applications

* Developed websites with PHP, HTML, Ajax, JSON and jQuery is a plus

* Skilled in enterprise technical architecture

* Well versed in Cloud Management, Server Management such as MS Windows, Red Hat Enterprise Linux

* Virtualization platforms such as VMware ESX and Microsoft Hyper-V

* Operating System Clustering such as Windows, Red Hat, Hardware load balancing

* Server skillsets in Ms SQL, IIS, Group policy, Active directory, Backup & Recovery, Monitoring,

* Networking skills, LAN, Wifi, Cyber Security, DHCP, DNS, etc

* Security hardening of Windows and Redhat Servers is an advantage

* Disk and tape storage technologies

* Possess good verbal/written communication and interpersonal skills

* To stay abreast of new product and technologies in IT infrastructure data management solution.

* Quick learner in languages, pragmatic in solution delivery

Interested applicant please send resume with expected remuneration to [email protected]

We regret that only shortlisted candidates will be notified

JOB DESCRIPTION

1. DESIGINING AND INSTALLING COMPUTER HARDWARE CONFIGURATIONS

2. DEVELOPS COMPUTER HARDWARE, SOFTWARE AND NETWORK SYSTEMS (UPGRADES EXISTING SYSTEMS)

3. MAINTAIN AND UPDATE COMPANY DATABASESS, RECORD AND FILES

4. DEVELOP, IMPLEMENT AND MONITOR INFORMATION TECHNOLOGY QUALITY ASSURANCE STANDARDS

5. RESPONDING TO GENERAL IT REQUESTS

6. ENSURING SECURITY SOFTWARE IS KEPT UP TO DATE

7. PERFORMS RELATED WORK AS ASSIGNED

REQUIREMENTS

1. BACHELOR'S DEGREE IN INFORMATION TECHNOLOGY

2. KNOWLEDGE OF COMPUTER PROGRAMMING, DATA MODELING

3. DEVELOPING KNOWLEDGE OF PROJECT MANAGEMENT PRINCIPLES, CONCEPTS AND PRACTICES

4. ABILITY TO MAINTAIN RECORDS, PREPARE REPORTS AND CONDULT CORRESPONDENCE RELATED TO THE WORK

5. ABILITY TO LEARN NEW SOFTWARE